2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 41 6 10 3 0 0 81 12 483
2019 Part-time 59 41 0 0 0 0 0 100 0 12
2017 Full-time 38 44 5 10 3 0 0 82 13 363
2017 Part-time 49 51 0 0 0 0 0 100 0 27
2014 Full-time 33 49 5 10 3 0 0 82 13 511
2014 Part-time 40 39 7 9 5 0 0 79 14 39
2011 Full-time 28 46 8 14 5 0 0 74 18 667
2011 Part-time 28 55 7 4 6 0 0 83 10 26
2008 Full-time 39 44 5 9 3 0 0 83 12 562
2008 Part-time 54 21 17 8 0 0 0 75 8 24

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 27 7 6 2 0 0 85 8 483
2019 Part-time 59 25 8 8 0 0 0 84 8 12
2017 Full-time 56 29 6 7 2 0 0 85 9 363
2017 Part-time 72 23 5 0 0 0 0 95 0 27
2014 Full-time 52 27 8 11 3 0 0 79 13 511
2014 Part-time 60 28 10 3 0 0 0 88 3 39
2011 Full-time 54 27 7 9 2 0 0 82 11 667
2011 Part-time 48 37 11 0 4 0 0 85 4 26
2008 Full-time 51 29 6 10 4 0 0 80 14 562
2008 Part-time 67 21 8 0 4 0 0 88 4 24

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 32 8 12 3 0 0 77 15 483
2019 Part-time 64 28 8 0 0 0 0 92 0 12
2017 Full-time 43 37 6 9 5 0 0 80 14 362
2017 Part-time 59 32 6 3 0 0 0 90 3 27
2014 Full-time 44 39 5 8 4 0 0 82 12 511
2014 Part-time 50 29 9 9 0 0 2 81 10 39
2011 Full-time 41 37 8 10 4 0 0 77 14 667
2011 Part-time 62 30 4 0 0 0 4 96 0 26

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 39 16 11 5 1 0 69 16 483
2019 Part-time 17 75 0 8 0 0 0 92 8 12
2017 Full-time 33 37 15 9 5 0 0 70 15 362
2017 Part-time 29 49 8 3 3 0 8 84 7 26
2014 Full-time 31 42 13 11 4 0 0 73 14 511
2014 Part-time 39 25 12 20 2 0 2 66 23 39
2011 Full-time 29 34 18 12 7 0 1 63 19 667
2011 Part-time 21 39 24 3 9 0 4 62 13 26
2008 Full-time 28 38 16 10 6 0 2 68 16 562
2008 Part-time 21 33 17 8 4 0 17 65 15 24

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 33 12 5 3 0 0 80 8 482
2019 Part-time 45 47 0 0 8 0 0 92 8 12
2017 Full-time 47 36 8 6 3 0 0 83 9 362
2017 Part-time 63 34 0 0 3 0 0 97 3 27
2014 Full-time 49 39 7 3 1 0 0 88 5 511
2014 Part-time 63 26 5 2 0 2 2 93 2 39

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 31 8 6 4 0 0 82 10 481
2019 Part-time 56 34 0 0 0 0 10 100 0 12
2017 Full-time 49 31 9 7 5 0 0 80 11 360
2017 Part-time 64 20 3 3 3 0 7 90 7 27
2014 Full-time 45 33 9 7 5 0 1 79 12 511
2014 Part-time 65 23 7 3 2 0 0 88 5 39
2011 Full-time 36 36 12 10 4 0 2 73 15 663
2011 Part-time 61 30 4 6 0 0 0 90 6 26

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 35 13 11 5 0 0 71 16 484
2019 Part-time 45 23 24 8 0 0 0 68 8 12
2017 Full-time 38 41 11 7 4 0 0 79 10 363
2017 Part-time 40 33 17 6 3 0 0 73 9 27
2014 Full-time 38 40 11 8 4 0 0 77 12 510
2014 Part-time 36 46 11 7 0 0 0 82 7 39
2011 Full-time 34 40 12 9 6 0 0 74 14 664
2011 Part-time 28 57 11 4 0 0 0 85 4 26
2008 Full-time 38 43 9 6 4 0 0 81 10 558
2008 Part-time 42 46 8 0 4 0 0 88 4 24

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 37 13 7 8 0 0 72 14 482
2019 Part-time 55 24 21 0 0 0 0 79 0 12
2017 Full-time 34 36 13 11 6 0 0 70 17 363
2017 Part-time 59 22 16 3 0 0 0 81 3 27
2014 Full-time 32 37 12 9 10 1 0 69 19 511
2014 Part-time 42 34 11 13 0 0 0 75 13 39
2011 Full-time 25 35 16 15 9 0 0 59 24 665
2011 Part-time 26 32 12 15 14 0 0 59 29 26

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 38 14 14 8 1 0 64 22 479
2019 Part-time 27 41 24 8 0 0 0 68 8 12
2017 Full-time 29 38 12 16 5 0 0 67 21 362
2017 Part-time 40 41 9 6 3 0 0 81 10 27

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 35 13 6 5 0 0 76 11 479
2019 Part-time 17 65 10 8 0 0 0 82 8 12
2017 Full-time 43 37 9 7 3 1 0 81 10 363
2017 Part-time 38 44 15 3 0 0 0 82 3 27
2014 Full-time 47 36 8 4 4 1 0 84 9 511
2014 Part-time 47 33 13 2 4 0 0 80 6 39
2011 Full-time 42 37 11 7 3 0 0 80 9 664
2011 Part-time 44 40 3 3 10 0 0 84 13 26
2008 Full-time 48 37 7 4 3 0 0 85 8 560
2008 Part-time 42 42 8 4 4 0 0 83 8 24

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 32 15 11 8 0 0 67 19 480
2019 Part-time 27 58 7 0 8 0 0 85 8 12
2017 Full-time 34 36 12 10 7 0 0 71 17 361
2017 Part-time 48 25 7 14 3 0 3 75 17 27

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 32 13 5 2 0 0 80 8 479
2019 Part-time 35 50 15 0 0 0 0 85 0 12
2017 Full-time 53 36 8 3 0 0 0 89 3 363
2017 Part-time 45 43 8 3 0 0 0 89 3 27
2014 Full-time 65 24 8 2 1 0 0 89 3 511
2014 Part-time 67 21 10 2 0 0 0 88 2 39
2011 Full-time 56 32 8 3 1 0 0 88 4 666
2011 Part-time 50 38 11 0 0 0 0 89 0 25

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 37 13 8 7 0 0 72 15 480
2019 Part-time 8 59 25 8 0 0 0 67 8 12
2017 Full-time 37 37 11 10 5 0 0 74 15 363
2017 Part-time 36 37 14 6 3 0 3 76 10 27
2014 Full-time 29 41 13 10 7 0 0 70 17 511
2014 Part-time 31 40 9 9 5 0 5 75 15 39
2011 Full-time 27 41 12 11 9 0 0 68 20 666
2011 Part-time 21 56 15 8 0 0 0 76 8 26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 33 14 7 4 0 0 74 11 481
2019 Part-time 35 57 0 8 0 0 0 92 8 12
2017 Full-time 44 31 13 7 5 0 0 75 12 363
2017 Part-time 47 28 10 3 9 0 3 77 13 27
2014 Full-time 36 35 15 9 4 0 0 71 14 511
2014 Part-time 41 26 29 4 0 0 0 67 4 39

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 37 14 9 5 1 0 72 14 474
2019 Part-time 37 49 7 7 0 0 0 86 7 12
2017 Full-time 38 34 12 10 5 0 0 73 15 363
2017 Part-time 47 24 26 0 3 0 0 71 3 27
2014 Full-time 34 37 13 9 6 1 0 72 15 511
2014 Part-time 29 38 26 2 4 0 0 67 7 39
2011 Full-time 30 40 13 11 5 0 1 71 17 667
2011 Part-time 38 41 18 3 0 0 0 79 3 26

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 37 12 7 4 0 0 77 11 485
2019 Part-time 38 46 16 0 0 0 0 84 0 11
2017 Full-time 42 39 12 6 1 0 0 81 7 362
2017 Part-time 44 39 14 0 3 0 0 83 3 27
2014 Full-time 42 39 11 5 3 0 0 81 8 511
2014 Part-time 40 49 7 4 0 0 0 89 4 39
2011 Full-time 37 42 10 8 3 0 0 79 11 664
2011 Part-time 40 53 3 4 0 0 0 93 4 26
2008 Full-time 42 42 7 6 3 0 0 84 9 560
2008 Part-time 50 42 4 4 0 0 0 92 4 24

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 31 15 7 5 0 0 73 12 479
2019 Part-time 63 16 14 7 0 0 0 79 7 12
2017 Full-time 34 40 17 6 4 0 0 74 9 362
2017 Part-time 63 21 9 3 0 0 4 87 3 27
2014 Full-time 36 38 16 9 2 0 0 74 10 511
2014 Part-time 52 29 12 2 2 0 2 83 5 38
2011 Full-time 35 32 19 8 5 0 0 67 13 666
2011 Part-time 49 26 12 14 0 0 0 75 14 25
2008 Full-time 23 31 19 15 11 0 0 54 26 561
2008 Part-time 50 29 17 0 4 0 0 79 4 24

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 30 32 11 8 1 1 19 49 485
2019 Part-time 7 40 25 18 10 0 0 28 47 12
2017 Full-time 18 31 31 13 4 1 2 17 50 362
2017 Part-time 6 18 41 15 17 0 3 33 25 27
2014 Full-time 15 34 32 12 5 1 2 18 49 511
2014 Part-time 4 34 26 17 14 2 2 33 40 39
2011 Full-time 17 33 28 13 6 0 4 19 52 664
2011 Part-time 0 33 40 20 0 4 3 21 36 26
2008 Full-time 20 35 29 10 3 1 1 14 57 558
2008 Part-time 8 21 33 21 8 4 4 32 32 24

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 23 26 12 8 2 1 20 53 480
2019 Part-time 22 25 26 17 10 0 0 27 47 12
2017 Full-time 25 26 29 12 6 1 2 18 52 362
2017 Part-time 13 17 28 26 11 3 3 39 32 27
2014 Full-time 17 25 31 14 7 2 3 23 44 510
2014 Part-time 6 14 38 13 15 12 2 32 24 39
2011 Full-time 24 28 25 12 6 2 3 19 55 663
2011 Part-time 17 19 36 22 0 0 6 23 38 26
2008 Full-time 24 33 21 13 5 2 2 19 59 558
2008 Part-time 17 17 29 8 21 4 4 32 36 24

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 23 24 14 8 2 1 23 52 482
2019 Part-time 24 15 25 20 8 8 0 31 42 12
2017 Full-time 25 28 28 12 4 1 3 17 55 362
2017 Part-time 17 28 20 20 4 8 3 27 51 27
2014 Full-time 31 28 23 11 3 2 2 14 62 510
2014 Part-time 21 33 14 17 10 2 2 28 57 39
2011 Full-time 27 27 21 12 5 3 6 18 59 665
2011 Part-time 16 34 26 15 0 0 10 16 55 26
2008 Full-time 25 28 24 12 5 2 3 19 56 557
2008 Part-time 21 21 8 17 17 8 8 40 50 24

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 18 30 24 14 0 1 39 31 483
2019 Part-time 7 22 18 18 35 0 0 53 29 12
2017 Full-time 13 22 32 23 8 1 1 31 36 362
2017 Part-time 10 10 23 28 26 0 3 56 20 27
2014 Full-time 13 17 39 21 9 1 1 30 31 509
2014 Part-time 2 7 28 34 14 7 7 56 11 39
2011 Full-time 14 24 31 16 8 1 6 26 41 661
2011 Part-time 0 21 34 32 10 0 3 43 21 26
2008 Full-time 24 28 27 11 6 1 3 18 54 555
2008 Part-time 17 21 17 29 13 0 4 43 39 24

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 22 23 19 11 1 2 31 44 483
2019 Part-time 21 8 26 7 38 0 0 45 29 12
2017 Full-time 22 25 27 13 8 1 4 22 50 360
2017 Part-time 13 3 40 17 16 3 9 38 17 27
2014 Full-time 24 27 26 14 5 2 3 20 53 511
2014 Part-time 9 14 15 38 17 2 4 59 25 38
2011 Full-time 23 24 26 13 7 1 6 22 51 665
2011 Part-time 17 32 19 18 4 0 10 25 54 26
2008 Full-time 24 28 25 12 6 2 3 19 54 556
2008 Part-time 13 22 13 35 9 0 9 48 38 23

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 23 20 15 13 4 2 30 49 482
2019 Part-time 21 0 16 49 8 7 0 60 22 12
2017 Full-time 24 27 23 15 6 2 2 22 54 362
2017 Part-time 15 14 40 15 5 11 0 22 33 27
2014 Full-time 16 21 26 23 8 3 4 33 39 511
2014 Part-time 5 14 24 30 15 5 8 51 22 38
2011 Full-time 25 24 24 14 6 3 4 21 53 661
2011 Part-time 17 23 23 18 0 16 3 22 50 26
2008 Full-time 28 26 23 10 5 2 4 17 58 559
2008 Part-time 17 29 13 13 21 0 8 36 50 24

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 23 27 15 10 3 1 27 45 484
2019 Part-time 17 22 18 10 26 7 0 39 42 12
2017 Full-time 23 23 32 13 6 2 2 20 47 360
2017 Part-time 6 21 31 15 16 11 0 35 31 27
2014 Full-time 22 28 31 10 5 2 2 16 52 510
2014 Part-time 9 24 27 14 10 10 7 28 39 39

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 20 26 28 16 0 0 45 29 484
2019 Part-time 8 22 17 18 35 0 0 53 30 12
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 23 5 4 2 0 0 90 6 484
2019 Part-time 59 34 7 0 0 0 0 93 0 12
2017 Full-time 69 25 2 2 1 0 0 94 4 363
2017 Part-time 83 11 0 3 0 0 3 97 3 27
2014 Full-time 72 18 5 3 1 0 1 91 4 511
2014 Part-time 81 14 0 0 0 2 2 100 0 39
2011 Full-time 68 22 4 4 2 0 1 91 6 665
2011 Part-time 48 33 4 8 3 0 3 84 12 26
2008 Full-time 64 24 4 5 2 0 1 89 7 561
2008 Part-time 67 21 0 0 4 8 0 95 5 24

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 30 18 8 5 3 2 68 14 484
2019 Part-time 47 31 15 0 0 0 7 84 0 12
2017 Full-time 34 31 13 11 6 3 2 68 18 363
2017 Part-time 52 23 6 3 6 0 9 83 10 27
2014 Full-time 35 28 14 9 7 3 4 67 18 511
2014 Part-time 44 26 4 2 2 2 19 89 5 39

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 29 7 7 5 0 0 81 11 483
2019 Part-time 54 38 0 8 0 0 0 92 8 12
2017 Full-time 53 26 8 9 4 0 0 79 13 363
2017 Part-time 59 21 10 0 3 0 8 86 3 27
2014 Full-time 51 28 8 6 6 0 0 79 13 510
2014 Part-time 63 26 3 2 2 2 2 92 5 39

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 31 7 4 2 0 0 86 7 483
2019 Part-time 59 33 8 0 0 0 0 92 0 12
2017 Full-time 52 34 7 4 3 0 0 86 7 363
2017 Part-time 59 32 6 0 3 0 0 90 3 27
2014 Full-time 49 35 7 5 3 0 0 85 8 509
2014 Part-time 70 24 4 0 0 0 2 96 0 39

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 34 11 3 2 0 0 84 5 482
2019 Part-time 47 53 0 0 0 0 0 100 0 12
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 24 12 4 2 1 1 83 5 481
2019 Part-time 42 25 15 8 0 0 10 74 9 12

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 29 15 6 5 0 1 74 11 484
2019 Part-time 37 33 7 16 0 0 7 75 17 12
2017 Full-time 44 29 13 8 4 1 1 75 12 363
2017 Part-time 49 35 7 3 3 0 3 86 7 27
2014 Full-time 42 36 8 6 6 1 1 80 12 510
2014 Part-time 48 26 12 7 4 0 2 76 12 39
2011 Full-time 33 37 13 10 6 1 0 71 16 664
2011 Part-time 32 35 11 16 0 6 0 71 17 26
2008 Full-time 35 32 12 11 8 1 1 68 20 562
2008 Part-time 46 29 13 8 4 0 0 75 13 24

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 24 14 4 5 2 1 77 9 483
2019 Part-time 47 29 0 8 0 8 7 90 10 12
2017 Full-time 49 28 12 6 2 2 1 79 9 363
2017 Part-time 53 31 10 0 3 3 0 87 3 27
2014 Full-time 48 31 10 4 5 3 0 81 9 511
2014 Part-time 52 34 11 0 0 0 2 88 0 39
2011 Full-time 37 33 15 7 5 2 1 72 12 664
2011 Part-time 55 21 16 4 0 0 4 79 4 25
2008 Full-time 38 29 13 7 8 3 1 70 16 562
2008 Part-time 50 38 8 0 0 4 0 91 0 24

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 27 12 5 5 1 1 78 10 480
2019 Part-time 54 16 7 16 0 0 7 75 17 12
2017 Full-time 47 31 9 9 3 1 1 79 12 362
2017 Part-time 53 38 6 0 3 0 0 91 3 27
2014 Full-time 47 31 10 6 5 1 0 79 12 511
2014 Part-time 57 26 8 5 2 0 2 85 7 39
2011 Full-time 36 36 13 10 5 0 0 72 15 665
2011 Part-time 45 26 14 15 0 0 0 71 15 26
2008 Full-time 40 31 12 9 7 1 0 72 16 561
2008 Part-time 33 46 4 13 0 4 0 83 13 24

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 81 12 3 2 1 0 1 94 3 479
2019 Part-time 69 14 0 8 8 0 0 84 16 12
2017 Full-time 81 16 2 0 1 0 0 97 1 363
2017 Part-time 86 14 0 0 0 0 0 100 0 27
2014 Full-time 80 14 2 1 1 0 1 95 3 511
2014 Part-time 86 9 0 2 0 0 2 97 3 39
2011 Full-time 82 13 2 1 1 0 0 95 3 663
2011 Part-time 81 16 0 0 0 0 3 100 0 26
2008 Full-time 81 11 3 3 1 0 2 93 4 560
2008 Part-time 92 8 0 0 0 0 0 100 0 24

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 20 8 5 2 1 2 85 7 484
2019 Part-time 77 7 0 8 0 8 0 91 9 12
2017 Full-time 53 25 9 4 4 2 3 82 9 363
2017 Part-time 72 18 0 6 0 0 3 93 7 27
2014 Full-time 52 22 8 4 4 4 5 82 9 511
2014 Part-time 60 24 2 0 0 0 14 97 0 39
2011 Full-time 33 26 13 9 7 3 9 67 19 667
2011 Part-time 59 22 7 4 0 0 7 88 4 26

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 20 9 3 4 1 0 84 7 482
2019 Part-time 62 21 8 8 0 0 0 84 8 12
2017 Full-time 60 24 7 4 2 1 1 86 6 363
2017 Part-time 61 29 6 0 3 0 0 91 3 27

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 25 10 6 5 0 0 79 11 484
2019 Part-time 54 16 14 8 8 0 0 70 16 12
2017 Full-time 53 25 10 7 3 1 1 79 10 361
2017 Part-time 80 14 3 0 3 0 0 94 3 27
2014 Full-time 53 29 7 4 5 1 1 83 9 511
2014 Part-time 67 14 13 2 2 0 2 83 5 39
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 28 16 14 11 4 0 57 26 478
2019 Part-time 20 40 0 7 15 18 0 73 27 12
2017 Full-time 28 36 14 11 6 5 0 68 17 363
2017 Part-time 27 45 14 3 3 8 0 78 7 27
2014 Full-time 29 34 17 8 6 6 0 67 15 511
2014 Part-time 39 27 12 4 2 11 5 78 8 39
2011 Full-time 15 28 20 15 12 10 1 48 30 664
2011 Part-time 35 19 12 17 4 13 0 62 25 24

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 27 17 15 16 1 0 51 32 479
2019 Part-time 30 23 25 0 15 7 0 57 16 12
2017 Full-time 22 34 15 16 10 3 0 58 26 363
2017 Part-time 20 34 21 6 8 3 8 61 16 27
2014 Full-time 26 34 17 13 8 2 0 62 21 511
2014 Part-time 22 32 23 10 4 7 2 59 15 39
2011 Full-time 15 29 21 17 14 4 0 47 32 664
2011 Part-time 27 38 23 12 0 0 0 65 12 25
2008 Full-time 16 26 20 17 18 3 0 44 36 561
2008 Part-time 21 33 17 8 8 8 4 62 19 24

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 26 20 19 15 3 0 44 35 474
2019 Part-time 20 16 35 14 8 7 0 39 24 12
2017 Full-time 15 25 24 19 12 5 0 43 32 363
2017 Part-time 20 24 24 18 11 3 0 45 30 27
2014 Full-time 17 32 21 16 9 4 0 51 27 511
2014 Part-time 17 27 26 7 8 13 2 53 17 39
2011 Full-time 10 27 24 20 12 6 0 39 35 666
2011 Part-time 11 48 23 8 0 10 0 66 8 25
2008 Full-time 9 25 22 23 17 4 0 36 42 561
2008 Part-time 13 29 21 17 8 8 4 48 29 24

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 24 19 21 16 2 0 42 38 478
2019 Part-time 20 23 43 14 0 0 0 43 14 12
2017 Full-time 16 35 19 16 10 4 0 53 27 362
2017 Part-time 20 24 32 0 14 10 0 49 16 27
2014 Full-time 19 33 16 18 11 2 0 53 30 511
2014 Part-time 26 31 22 14 2 2 2 60 17 39
2011 Full-time 14 32 20 19 12 3 0 48 32 665
2011 Part-time 28 28 15 17 7 6 0 60 25 25
2008 Full-time 15 32 15 21 15 2 0 48 36 559
2008 Part-time 25 33 13 17 4 8 0 64 23 24

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 24 19 10 4 2 0 66 15 484
2019 Part-time 60 16 24 0 0 0 0 76 0 12
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 38 18 15 9 0 0 57 24 480
2019 Part-time 20 72 8 0 0 0 0 92 0 12
2017 Full-time 24 41 17 9 8 1 0 66 17 362
2017 Part-time 28 45 13 14 0 0 0 73 14 27
2014 Full-time 31 44 14 7 3 1 0 76 11 510
2014 Part-time 32 41 11 11 0 2 2 77 12 39
2011 Full-time 29 40 13 11 5 1 0 70 17 661
2011 Part-time 43 42 12 3 0 0 0 85 3 26

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 23 21 24 19 2 0 34 44 480
2019 Part-time 11 47 7 19 16 0 0 58 35 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 33 15 8 5 3 1 71 14 482
2019 Part-time 44 33 0 16 0 7 0 83 17 12
2017 Full-time 40 38 8 7 5 2 1 80 12 362
2017 Part-time 39 34 13 3 3 5 3 79 7 27
2014 Full-time 48 33 8 6 2 2 1 83 8 510
2014 Part-time 37 40 4 13 2 2 2 80 15 39
2011 Full-time 26 32 12 14 10 5 1 62 26 665
2011 Part-time 47 27 15 7 4 0 0 74 11 26
2008 Full-time 35 30 10 10 8 5 1 70 20 561
2008 Part-time 42 8 8 8 8 21 4 67 22 24

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 32 22 10 6 2 0 61 17 483
2019 Part-time 27 10 48 7 8 0 0 37 15 12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 18 23 12 13 13 2 44 29 483
2019 Part-time 0 30 16 7 8 25 14 49 24 12
2017 Full-time 16 24 18 12 13 13 4 48 30 363
2017 Part-time 29 30 14 3 3 14 7 74 8 27
2014 Full-time 20 20 20 14 13 10 3 46 31 511
2014 Part-time 17 19 22 4 5 23 10 54 13 39
2011 Full-time 10 16 18 19 17 15 5 32 45 665
2011 Part-time 14 12 11 15 12 25 12 40 43 25

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 30 19 14 11 3 0 54 26 483
2019 Part-time 27 33 16 0 7 10 7 72 8 12
2017 Full-time 29 35 15 11 7 3 0 66 18 362
2017 Part-time 46 26 8 10 0 10 0 80 11 26
2014 Full-time 24 37 18 10 7 3 0 64 18 511
2014 Part-time 25 34 18 12 0 11 0 66 13 39
2011 Full-time 22 29 19 17 11 2 1 52 28 664
2011 Part-time 24 41 18 7 6 3 0 67 14 26
2008 Full-time 22 36 18 14 8 2 0 59 22 561
2008 Part-time 21 38 8 4 13 4 13 70 20 24

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 22 19 17 19 4 2 41 39 482
2019 Part-time 10 28 22 8 15 0 17 46 28 12
2017 Full-time 17 24 15 18 18 4 4 45 39 362
2017 Part-time 17 18 13 14 9 4 25 49 33 27
2014 Full-time 13 20 15 21 24 3 4 36 48 511
2014 Part-time 10 17 14 14 9 15 21 41 36 39
2011 Full-time 12 17 15 25 26 3 3 31 54 666
2011 Part-time 13 19 24 20 13 0 10 36 37 26
2008 Full-time 16 28 14 18 19 3 2 46 39 558
2008 Part-time 25 38 13 8 4 0 13 71 14 24

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 20 12 3 4 1 3 80 8 484
2019 Part-time 68 10 0 8 0 0 14 91 9 12

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 10 8 4 6 3 10 79 12 484
2019 Part-time 66 10 0 0 0 0 24 100 0 12

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 20 14 5 3 2 3 76 8 483
2019 Part-time 60 26 0 0 0 0 14 100 0 12

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 19 16 8 5 3 5 69 14 481
2019 Part-time 63 0 16 0 0 0 21 80 0 12

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 13 9 7 7 3 6 75 15 483
2019 Part-time 63 8 0 8 0 0 21 90 10 12

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 12 9 4 1 2 4 85 5 485
2019 Part-time 76 10 0 0 0 0 14 100 0 12

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 73 7 6 3 4 4 3 87 7 481
2019 Part-time 78 8 0 0 0 0 14 100 0 12

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 6 4 1 2 2 6 93 3 477
2019 Part-time 68 0 0 8 0 0 24 89 11 12

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 38 22 6 6 3 0 65 12 484
2019 Part-time 0 70 15 0 8 7 0 75 9 12
2017 Full-time 25 36 21 7 6 3 1 64 14 362
2017 Part-time 37 21 17 12 6 3 3 63 19 27

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 35 13 8 5 2 0 73 13 483
2019 Part-time 30 53 16 0 0 0 0 84 0 12
2017 Full-time 45 38 8 5 3 1 0 84 8 363
2017 Part-time 48 34 12 6 0 0 0 82 6 27
2014 Full-time 43 39 9 4 3 3 0 84 6 511
2014 Part-time 44 40 5 0 0 9 2 94 0 39
2011 Full-time 28 38 17 7 5 5 0 70 12 665
2011 Part-time 50 26 11 9 0 4 0 79 9 24

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 31 19 4 4 4 0 72 8 483
2019 Part-time 30 46 15 8 0 0 0 77 8 12
2017 Full-time 44 38 10 3 1 4 0 86 4 361
2017 Part-time 41 30 10 8 0 9 3 80 9 27
2014 Full-time 42 34 13 2 2 6 0 82 4 510
2014 Part-time 42 32 7 0 0 19 0 91 0 39

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 33 11 4 5 0 0 80 10 482
2019 Part-time 37 46 8 0 8 0 0 84 8 12
2017 Full-time 47 37 8 5 3 0 0 84 8 363
2017 Part-time 66 20 5 9 0 0 0 86 9 27
2014 Full-time 49 36 9 3 3 0 0 86 5 511
2014 Part-time 68 19 9 5 0 0 0 87 5 39
2011 Full-time 32 39 15 8 6 1 0 72 13 664
2011 Part-time 54 27 14 4 0 0 0 81 4 24
2008 Full-time 30 38 14 10 7 0 0 69 18 557
2008 Part-time 63 29 0 4 4 0 0 92 8 24

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 28 17 13 12 2 0 58 25 484
2019 Part-time 20 43 22 0 8 7 0 68 9 12
2017 Full-time 25 33 20 12 9 1 0 58 21 362
2017 Part-time 32 41 10 3 6 7 0 79 10 27
2014 Full-time 23 34 20 12 9 2 1 58 22 511
2014 Part-time 34 33 18 5 4 5 0 71 10 39
2011 Full-time 15 24 25 18 16 1 0 39 35 662
2011 Part-time 28 24 23 15 10 0 0 52 25 26

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 29 15 13 11 1 0 60 24 481
2019 Part-time 20 50 15 0 15 0 0 70 15 12
2017 Full-time 26 37 18 13 6 0 0 63 19 363
2017 Part-time 27 45 19 3 3 0 3 74 7 27
2014 Full-time 26 37 17 12 7 1 0 64 19 511
2014 Part-time 36 40 7 14 0 0 2 78 14 39
2011 Full-time 17 30 22 18 12 0 0 47 31 663
2011 Part-time 28 36 27 8 0 0 0 64 8 26
2008 Full-time 20 31 20 17 11 1 0 52 28 561
2008 Part-time 46 25 17 8 4 0 0 71 13 24

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 22 20 14 13 5 1 51 28 484
2019 Part-time 20 33 22 17 8 0 0 53 25 12
2017 Full-time 27 29 14 17 9 3 0 58 28 363
2017 Part-time 11 17 19 17 6 11 18 40 33 27
2014 Full-time 24 27 18 12 12 6 1 55 26 511
2014 Part-time 31 12 35 7 7 5 2 47 15 39
2011 Full-time 16 23 19 17 18 5 1 42 37 663
2011 Part-time 21 23 21 20 11 4 0 45 33 26
2008 Full-time 21 23 19 15 16 5 0 47 33 561
2008 Part-time 29 25 17 17 4 4 4 59 23 24
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 43 22 35 485
2019 Part-time 48 8 44 12
2017 Full-time 38 30 32 363
2017 Part-time 62 21 17 27
2014 Full-time 38 25 37 511
2014 Part-time 24 33 43 39
2011 Full-time 44 24 33 663
2011 Part-time 41 31 28 26
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 45 10 8 2 1 6 79 11 481
2019 Part-time 21 25 8 18 0 0 27 64 25 12

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 25 11 1 2 6 6 85 3 481
2019 Part-time 36 18 18 0 0 0 27 75 0 12
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 15 13 19 8 7 29 9 45 24 481
2019 Part-time 20 0 33 8 0 32 7 33 13 12
2017 Full-time 16 17 19 7 6 30 5 51 20 363
2017 Part-time 21 13 9 0 6 35 16 69 13 27
2014 Full-time 14 18 21 6 7 29 5 48 20 511
2014 Part-time 12 13 21 0 0 36 18 54 0 39

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 27 22 6 6 11 1 61 14 484
2019 Part-time 20 43 22 0 8 7 0 68 9 12
2017 Full-time 30 33 14 5 4 13 1 73 11 361
2017 Part-time 35 31 9 3 3 12 7 81 8 27
2014 Full-time 25 35 20 4 4 11 1 68 9 511
2014 Part-time 34 19 16 0 0 21 10 76 0 39
2011 Full-time 20 32 20 9 6 14 0 60 17 663
2011 Part-time 32 19 17 4 0 28 0 70 5 26
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 482
2019 Part-time 0 100 12

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 49 51 33

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 81 19 33

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 33

Question 67g. From whom did you experience discrimination on the job? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 33

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 23 77 32

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 33 67 32

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 32

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 30 70 32

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 32

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 32

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 32

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 32

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 32

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 28 72 32

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 44 56 32

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 25 75 32

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 32

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 20 80 32

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 32

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 32

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 39 61 32

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 24

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 24

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 24

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 32 68 24

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 35 65 24

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 55 45 24

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 24

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 58 42 24

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 19 81 24

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 483
2019 Part-time 0 100 12

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 14 20 3 4 33 10 52 12 484
2019 Part-time 20 0 41 0 0 38 0 33 0 12
2017 Full-time 18 14 21 2 2 38 5 55 8 363
2017 Part-time 21 17 17 3 3 33 6 62 10 27
2014 Full-time 15 15 19 2 4 36 9 55 11 511
2014 Part-time 19 5 17 2 0 40 17 56 5 39

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 26 22 4 4 15 2 64 9 483
2019 Part-time 20 43 22 8 0 7 0 68 9 12
2017 Full-time 33 32 13 2 2 16 1 79 5 363
2017 Part-time 45 17 17 3 3 12 3 73 7 27
2014 Full-time 29 30 17 2 3 18 2 73 6 511
2014 Part-time 41 10 18 0 0 25 5 73 0 39
2011 Full-time 26 31 18 5 3 18 0 69 9 667
2011 Part-time 38 29 18 0 0 15 0 79 0 26
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 26 21 13 12 0 1 54 25 484
2019 Part-time 15 34 33 18 0 0 0 49 18 12
2017 Full-time 26 24 19 11 18 0 3 51 30 362
2017 Part-time 12 28 17 16 23 0 5 42 40 27

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 27 25 13 12 0 1 49 25 484
2019 Part-time 35 36 8 14 7 0 0 71 21 12
2017 Full-time 18 24 30 16 11 0 1 42 27 363
2017 Part-time 42 22 23 3 6 0 3 67 10 27

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 28 23 11 11 0 1 55 22 476
2019 Part-time 45 26 15 7 7 0 0 71 14 12
2017 Full-time 18 28 28 16 9 0 1 46 26 362
2017 Part-time 36 42 3 9 3 3 3 83 13 27

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 21 24 19 16 0 1 40 36 478
2019 Part-time 25 39 15 15 7 0 0 63 22 12
2017 Full-time 14 19 25 22 18 0 2 34 41 363
2017 Part-time 19 53 10 8 6 0 3 75 15 27

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 23 12 8 5 0 4 74 13 482
2019 Part-time 71 8 7 14 0 0 0 79 14 12
2017 Full-time 39 23 20 7 2 1 7 68 10 360
2017 Part-time 66 25 3 0 0 0 6 97 0 27

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 26 18 8 8 0 1 66 15 482
2019 Part-time 49 16 11 24 0 0 0 65 24 11
2017 Full-time 29 31 20 10 9 0 1 60 19 362
2017 Part-time 57 18 5 11 3 0 6 80 15 27

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 29 20 12 9 0 1 58 21 485
2019 Part-time 35 35 15 8 7 0 0 70 15 12
2017 Full-time 28 30 21 14 6 1 0 59 20 361
2017 Part-time 48 26 3 14 6 0 3 76 21 27

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 28 25 17 11 0 0 46 29 479
2019 Part-time 27 34 17 0 22 0 0 61 22 12
2017 Full-time 16 27 28 15 13 0 1 43 29 361
2017 Part-time 35 32 10 11 9 0 3 69 20 27

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 26 23 17 11 0 1 48 29 481
2019 Part-time 10 43 32 8 7 0 0 53 15 12
2017 Full-time 21 27 20 20 10 0 1 49 31 361
2017 Part-time 30 28 22 6 11 0 3 60 17 27

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 25 14 8 10 0 1 67 18 483
2019 Part-time 45 26 14 0 8 7 0 76 9 12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 31 19 10 6 0 1 64 16 479
2019 Part-time 50 9 18 23 0 0 0 58 23 11
2017 Full-time 29 29 21 10 9 1 1 60 19 360
2017 Part-time 47 33 11 0 3 0 6 85 3 27

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 21 11 6 4 0 2 79 10 483
2019 Part-time 51 33 8 8 0 0 0 84 8 12
2017 Full-time 58 20 11 5 5 0 1 79 10 362
2017 Part-time 68 19 0 0 3 3 6 97 3 26

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 74 11 6 1 2 1 4 90 4 482
2019 Part-time 57 18 0 0 8 0 17 90 10 12
2017 Full-time 74 11 4 3 3 1 4 90 6 363
2017 Part-time 71 5 6 6 0 0 12 86 7 27

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 12 7 4 5 1 3 84 9 483
2019 Part-time 75 10 8 0 0 0 7 91 0 12
2017 Full-time 59 23 9 4 2 0 3 85 6 363
2017 Part-time 74 11 3 6 0 0 6 91 6 27

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 26 12 2 2 0 1 84 4 481
2019 Part-time 52 38 10 0 0 0 0 90 0 12
2017 Full-time 62 17 10 4 5 0 2 81 9 362
2017 Part-time 67 15 0 12 0 0 6 87 13 27

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 18 12 6 5 0 1 77 11 479
2019 Part-time 56 25 11 9 0 0 0 80 9 11
2017 Full-time 60 13 6 2 0 0 19 90 2 362
2017 Part-time 62 8 0 0 0 0 30 100 0 27

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 11 7 2 1 0 20 88 3 480
2019 Part-time 43 15 0 7 0 0 35 89 11 12
2017 Full-time 73 15 4 0 0 1 7 95 1 360
2017 Part-time 66 14 0 0 0 3 17 100 0 27

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 11 4 1 1 0 5 94 2 482
2019 Part-time 57 18 9 0 0 7 9 90 0 11
2017 Full-time 63 15 8 2 5 1 5 83 8 363
2017 Part-time 51 14 14 3 5 0 13 75 9 27

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 10 8 5 4 1 3 82 10 481
2019 Part-time 67 18 0 0 0 0 15 100 0 12
2017 Full-time 52 26 10 4 3 0 4 82 7 363
2017 Part-time 60 20 5 3 0 0 13 91 3 27

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 25 13 3 3 0 2 81 6 479
2019 Part-time 42 36 15 0 0 0 7 84 0 12

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 15 30 37 13 4 0 0 45 17 485
2019 Part-time 18 60 7 15 0 0 0 78 15 12
2017 Full-time 12 28 36 16 8 0 0 40 24 362
2017 Part-time 26 48 16 6 0 3 0 76 7 27

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 18 36 23 13 0 0 36 28 481
2019 Part-time 7 25 25 15 28 0 0 43 32 12
2017 Full-time 8 22 36 22 10 0 1 33 30 362
2017 Part-time 6 6 25 23 36 3 0 61 13 27

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 37 23 9 4 3 0 62 13 483
2019 Part-time 20 50 22 8 0 0 0 70 8 12
2017 Full-time 35 40 14 5 3 3 0 77 8 363
2017 Part-time 26 47 13 3 7 4 0 77 10 26

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 34 21 13 9 2 0 55 23 481
2019 Part-time 27 43 22 0 8 0 0 70 8 12
2017 Full-time 21 40 14 11 12 2 0 62 23 361
2017 Part-time 28 46 6 10 6 4 0 77 17 27
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 483
2019 Part-time 8 92 12
2017 Full-time 19 81 363
2014 Full-time 17 83 510
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 34 20 10 9 2 0 26 74 485
2019 Part-time 32 25 43 0 0 0 0 32 68 12
2017 Full-time 37 21 18 8 12 3 1 39 61 363
2017 Part-time 8 21 24 16 28 0 3 8 92 27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 21 15 11 11 2 5 60 23 476
2019 Part-time 51 20 0 15 0 0 14 83 17 12
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