2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	44	6	10	2	82	12	161
2019	Non-supervisor	42	40	6	9	3	82	12	335
2017	Supervisor	41	42	5	10	2	83	11	116
2017	Non-supervisor	38	45	5	9	3	83	12	275
2014	Supervisor	36	49	3	10	1	86	11	148
2014	Non-supervisor	33	48	5	10	3	81	14	404
2011	Supervisor	21	49	9	15	6	70	21	202
2011	Non-supervisor	30	46	7	13	4	76	17	493
2008	Supervisor	39	46	6	7	2	85	9	178
2008	Non-supervisor	40	43	5	10	3	82	13	407

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	27	7	9	1	83	10	160
2019	Non-supervisor	59	27	7	5	3	86	7	336
2017	Supervisor	56	32	5	7	1	88	8	116
2017	Non-supervisor	57	27	7	7	2	85	8	275
2014	Supervisor	54	27	5	12	3	81	15	148
2014	Non-supervisor	52	27	9	9	3	79	12	404
2011	Supervisor	50	32	4	9	5	81	14	202
2011	Non-supervisor	55	27	8	8	2	83	9	493
2008	Supervisor	50	29	6	10	5	79	15	178
2008	Non-supervisor	52	28	6	10	3	81	13	407

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	30	8	13	5	1	0	74	17	161
2019	Non-supervisor	46	33	8	12	2	0	0	78	14	335
2017	Supervisor	50	36	3	9	3	0	0	86	12	116
2017	Non-supervisor	43	37	8	8	5	0	0	80	13	274
2014	Supervisor	48	38	6	6	2	0	0	86	8	148
2014	Non-supervisor	43	38	6	9	4	0	0	81	13	404
2011	Supervisor	45	33	10	8	4	0	0	78	13	202
2011	Non-supervisor	40	38	8	11	3	0	1	78	14	493

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	37	13	10	6	1	1	71	16	161
2019	Non-supervisor	27	41	16	11	4	1	0	69	15	335
2018	Supervisor	39	40	6	12	2	0	1	80	14	139
2018	Non-supervisor	28	43	11	11	6	1	1	72	17	328
2017	Supervisor	45	32	15	5	3	0	1	77	8	116
2017	Non-supervisor	28	41	14	10	6	0	1	69	16	273
2014	Supervisor	41	36	8	13	2	0	0	77	15	148
2014	Non-supervisor	28	42	14	10	4	0	0	71	15	404
2011	Supervisor	27	37	20	11	5	0	0	64	16	202
2011	Non-supervisor	29	33	18	11	8	0	1	63	20	493
2008	Supervisor	27	37	17	11	7	0	1	64	18	178
2008	Non-supervisor	28	39	15	9	6	0	3	69	15	407

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	28	12	6	2	1	80	8	161
2019	Non-supervisor	45	36	11	4	3	0	81	8	334
2017	Supervisor	53	36	3	5	2	0	89	8	116
2017	Non-supervisor	47	35	9	6	4	0	82	9	274
2014	Supervisor	57	33	6	3	1	0	91	3	148
2014	Non-supervisor	47	39	8	3	1	1	88	5	404

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	33	5	11	5	1	0	79	16	161
2019	Non-supervisor	52	31	9	3	3	0	1	84	7	333
2018	Supervisor	46	33	11	5	5	0	0	79	10	139
2018	Non-supervisor	51	32	9	4	4	0	0	83	8	327
2017	Supervisor	46	33	7	7	7	0	0	79	14	116
2017	Non-supervisor	52	29	9	6	4	0	1	82	10	272
2014	Supervisor	48	29	8	10	5	0	0	77	15	148
2014	Non-supervisor	46	33	9	6	5	0	1	80	11	404
2011	Supervisor	33	37	15	10	4	0	0	70	14	202
2011	Non-supervisor	38	35	11	10	4	0	2	74	15	489

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	35	10	10	4	1	76	14	161
2019	Non-supervisor	35	34	14	12	6	0	69	17	336
2018	Supervisor	45	32	11	6	5	0	78	11	139
2018	Non-supervisor	32	41	12	9	5	0	74	15	325
2017	Supervisor	47	37	11	3	2	0	84	5	116
2017	Non-supervisor	35	42	12	7	4	0	76	12	275
2014	Supervisor	48	31	8	9	3	0	79	12	148
2014	Non-supervisor	34	43	12	7	4	0	77	11	403
2011	Supervisor	36	41	9	8	6	0	77	14	202
2011	Non-supervisor	32	41	13	9	5	0	73	14	490
2008	Supervisor	38	42	7	7	6	0	80	12	177
2008	Non-supervisor	38	43	9	6	4	0	81	9	404

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	37	14	8	12	0	1	66	20	158
2019	Non-supervisor	38	37	14	6	5	0	0	75	12	337
2018	Supervisor	40	34	13	9	5	0	0	74	13	139
2018	Non-supervisor	35	35	14	9	6	0	1	71	15	325
2017	Supervisor	36	34	13	13	4	0	0	70	17	116
2017	Non-supervisor	36	35	12	10	6	0	0	72	16	275
2014	Supervisor	34	32	13	11	10	0	0	66	21	148
2014	Non-supervisor	32	38	11	8	10	1	0	71	18	404
2011	Supervisor	22	36	16	17	10	0	0	58	27	202
2011	Non-supervisor	26	34	16	15	9	0	0	60	24	491

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	39	16	16	8	0	61	23	159
2019	Non-supervisor	27	38	13	13	8	1	65	21	333
2018	Supervisor	27	40	11	17	5	0	68	22	138
2018	Non-supervisor	28	38	16	10	8	0	66	18	328
2017	Supervisor	30	43	10	12	5	0	73	17	116
2017	Non-supervisor	30	37	12	16	5	0	67	21	274

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	29	12	7	6	1	74	14	158
2019	Non-supervisor	37	39	13	6	4	0	77	10	334
2018	Supervisor	54	36	4	3	4	1	90	7	139
2018	Non-supervisor	40	46	7	5	1	0	87	6	326
2017	Supervisor	46	41	6	5	2	0	87	8	116
2017	Non-supervisor	41	37	11	7	3	1	79	10	275
2014	Supervisor	56	32	7	3	3	0	87	6	148
2014	Non-supervisor	43	38	8	4	5	1	82	9	404
2011	Supervisor	44	34	8	9	5	0	79	14	201
2011	Non-supervisor	41	39	11	5	2	0	81	8	491
2008	Supervisor	51	35	7	4	3	0	86	7	178
2008	Non-supervisor	45	39	7	4	4	0	84	8	405

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	29	11	13	11	1	0	64	25	159
2019	Non-supervisor	34	34	16	9	6	0	0	68	16	334
2018	Supervisor	41	37	8	10	5	0	0	77	15	140
2018	Non-supervisor	36	33	16	9	5	0	0	69	15	326
2017	Supervisor	35	37	10	12	6	0	0	72	18	116
2017	Non-supervisor	36	34	13	9	7	0	1	71	16	273

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	31	12	4	1	1	0	82	6	158
2019	Non-supervisor	45	34	13	6	2	0	0	78	8	334
2018	Supervisor	57	28	9	2	3	1	0	86	5	137
2018	Non-supervisor	45	33	14	5	2	0	0	79	7	324
2017	Supervisor	65	27	6	2	1	0	0	92	2	116
2017	Non-supervisor	47	41	8	3	0	0	0	88	3	275
2014	Supervisor	70	21	7	2	0	0	1	91	2	148
2014	Non-supervisor	63	26	8	2	1	0	0	89	3	404
2011	Supervisor	60	29	9	2	1	0	0	89	3	202
2011	Non-supervisor	55	33	8	3	1	0	0	88	4	491

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	37	10	11	7	1	0	72	18	158
2019	Non-supervisor	33	38	15	8	6	0	0	71	14	335
2018	Supervisor	40	34	13	8	4	0	0	75	12	139
2018	Non-supervisor	30	39	14	12	4	0	0	70	17	326
2017	Supervisor	46	32	13	5	3	0	0	78	9	115
2017	Non-supervisor	34	39	10	11	5	0	0	73	16	275
2014	Supervisor	38	36	11	11	4	0	0	74	16	148
2014	Non-supervisor	26	43	14	9	8	0	1	69	17	404
2011	Supervisor	36	35	9	10	10	0	0	72	19	202
2011	Non-supervisor	23	43	14	11	8	0	1	67	19	492

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	29	13	5	5	1	76	11	159
2019	Non-supervisor	39	35	15	8	4	0	74	11	335
2018	Supervisor	47	36	6	5	6	0	83	11	138
2018	Non-supervisor	37	36	12	9	5	0	73	14	325
2017	Supervisor	54	26	11	6	4	0	80	10	116
2017	Non-supervisor	40	33	13	8	5	0	73	14	275
2014	Supervisor	42	31	14	10	3	0	73	13	148
2014	Non-supervisor	34	36	17	8	4	0	70	13	404

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	34	12	12	9	0	0	66	21	158
2019	Non-supervisor	35	39	14	7	3	1	0	75	11	329
2018	Supervisor	40	32	10	11	7	0	0	72	18	137
2018	Non-supervisor	33	39	14	9	4	0	1	73	13	325
2017	Supervisor	45	32	10	10	3	0	0	77	13	116
2017	Non-supervisor	37	33	15	9	5	0	0	71	15	275
2014	Supervisor	40	32	12	10	5	0	0	72	15	148
2014	Non-supervisor	31	39	14	8	6	1	0	71	14	404
2011	Supervisor	29	42	13	11	6	0	0	70	17	202
2011	Non-supervisor	30	40	13	11	4	0	1	71	16	493

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	36	13	8	2	0	76	11	161
2019	Non-supervisor	40	38	11	6	4	0	78	11	336
2018	Supervisor	46	33	10	6	4	0	80	10	140
2018	Non-supervisor	36	41	13	7	3	0	77	10	327
2017	Supervisor	49	35	13	3	1	0	83	4	116
2017	Non-supervisor	39	41	12	5	2	0	81	7	274
2014	Supervisor	47	35	11	5	2	0	82	7	148
2014	Non-supervisor	40	41	11	5	3	0	81	8	404
2011	Supervisor	36	45	8	8	3	1	82	10	202
2011	Non-supervisor	37	42	11	8	3	0	79	11	490
2008	Supervisor	40	44	6	7	3	0	84	10	178
2008	Non-supervisor	43	41	7	5	3	0	85	8	405

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	34	21	13	10	56	23	158
2019	Non-supervisor	50	30	13	4	3	80	7	335
2018	Supervisor	22	32	22	16	8	53	25	140
2018	Non-supervisor	49	31	14	4	2	80	6	327
2017	Supervisor	24	35	23	11	7	59	18	116
2017	Non-supervisor	42	39	13	3	2	82	5	274
2014	Supervisor	20	37	23	15	5	57	20	148
2014	Non-supervisor	43	38	13	6	1	81	6	403
2011	Supervisor	19	29	25	18	9	48	28	201
2011	Non-supervisor	42	34	16	5	3	76	8	492
2008	Supervisor	11	20	23	28	18	31	46	177
2008	Non-supervisor	30	36	18	8	7	66	16	407

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	34	32	7	4	0	1	11	57	161
2019	Non-supervisor	16	28	32	13	10	1	1	23	45	337
2018	Supervisor	19	36	31	11	2	0	1	13	55	140
2018	Non-supervisor	14	26	36	15	6	2	1	22	42	326
2017	Supervisor	19	39	31	8	4	0	0	12	57	116
2017	Non-supervisor	16	27	32	15	6	1	3	22	45	274
2014	Supervisor	13	43	22	13	9	1	0	22	56	148
2014	Non-supervisor	14	30	34	13	5	1	2	18	46	404
2011	Supervisor	24	38	25	10	2	0	1	13	62	202
2011	Non-supervisor	13	31	30	14	7	1	5	22	47	490
2008	Supervisor	31	33	28	5	3	0	1	8	64	177
2008	Non-supervisor	15	35	30	13	3	1	2	17	52	404

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	27	21	11	6	1	0	17	63	160
2019	Non-supervisor	25	21	29	12	9	3	1	22	48	333
2018	Supervisor	16	38	31	9	5	1	1	14	55	140
2018	Non-supervisor	19	26	27	16	9	3	1	26	47	325
2017	Supervisor	27	26	33	6	7	1	0	14	54	116
2017	Non-supervisor	23	25	26	15	6	2	3	23	50	274
2014	Supervisor	16	24	31	15	11	1	2	26	41	148
2014	Non-supervisor	16	24	32	14	7	3	3	22	44	403
2011	Supervisor	28	31	25	11	3	1	0	15	60	202
2011	Non-supervisor	23	26	25	13	6	3	5	20	52	489
2008	Supervisor	24	38	22	12	3	1	0	15	63	177
2008	Non-supervisor	24	29	21	13	7	3	3	22	56	404

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	31	20	11	5	1	0	16	63	160
2019	Non-supervisor	26	19	25	16	10	3	1	27	47	335
2018	Supervisor	25	34	25	12	3	0	1	15	60	139
2018	Non-supervisor	25	28	27	9	5	2	2	15	56	327
2017	Supervisor	29	31	28	9	4	0	0	12	60	116
2017	Non-supervisor	23	26	26	14	5	2	4	20	53	274
2014	Supervisor	34	27	17	16	5	0	1	21	62	148
2014	Non-supervisor	29	29	24	10	3	2	2	14	61	403
2011	Supervisor	38	26	25	8	4	0	0	11	64	202
2011	Non-supervisor	23	27	20	13	6	3	8	21	57	491
2008	Supervisor	29	32	27	8	4	0	0	12	61	177
2008	Non-supervisor	23	26	22	14	7	3	5	23	53	403

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	26	27	22	7	0	1	29	44	160
2019	Non-supervisor	10	14	31	25	17	1	1	43	25	336
2018	Supervisor	15	27	32	23	3	0	0	27	42	140
2018	Non-supervisor	8	17	31	29	13	1	1	43	25	326
2017	Supervisor	16	29	31	17	6	0	0	24	45	116
2017	Non-supervisor	12	18	31	26	11	1	2	38	30	274
2014	Supervisor	15	22	38	18	7	0	1	25	37	147
2014	Non-supervisor	11	15	38	23	10	2	2	34	27	403
2011	Supervisor	20	37	29	10	4	0	0	14	57	202
2011	Non-supervisor	11	19	32	19	10	1	8	32	33	487
2008	Supervisor	34	34	27	4	1	0	1	5	68	176
2008	Non-supervisor	19	25	27	15	9	1	4	25	46	402

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	30	21	12	4	1	2	17	62	161
2019	Non-supervisor	17	18	25	22	15	2	2	38	36	335
2018	Supervisor	22	31	24	17	5	1	1	22	54	139
2018	Non-supervisor	12	24	26	21	11	3	2	34	38	325
2017	Supervisor	28	29	24	9	8	1	2	18	58	116
2017	Non-supervisor	18	22	29	15	8	2	5	25	43	272
2014	Supervisor	27	27	26	14	6	0	0	19	54	148
2014	Non-supervisor	21	26	25	16	6	2	4	23	50	403
2011	Supervisor	34	32	24	6	3	1	0	9	67	202
2011	Non-supervisor	18	21	26	16	9	1	8	28	44	491
2008	Supervisor	34	36	20	7	1	1	2	9	71	176
2008	Non-supervisor	19	24	27	15	9	2	4	26	45	402

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	30	21	15	7	1	0	23	56	160
2019	Non-supervisor	22	19	19	16	16	5	2	34	45	335
2018	Supervisor	15	33	30	12	7	2	0	20	49	140
2018	Non-supervisor	20	23	22	18	10	5	2	30	46	326
2017	Supervisor	22	29	27	18	4	0	0	22	51	116
2017	Non-supervisor	24	26	23	13	7	4	3	21	53	274
2014	Supervisor	16	15	27	30	11	0	1	41	31	148
2014	Non-supervisor	15	22	25	21	8	4	5	32	41	403
2011	Supervisor	28	22	27	16	4	1	0	21	51	201
2011	Non-supervisor	23	25	23	13	6	5	5	21	53	488
2008	Supervisor	33	29	25	9	2	1	1	11	63	177
2008	Non-supervisor	26	25	22	11	7	3	6	20	56	405

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	31	23	11	5	1	1	16	60	161
2019	Non-supervisor	18	19	28	17	13	4	1	32	39	336
2018	Supervisor	22	35	28	9	4	1	1	13	58	140
2018	Non-supervisor	17	25	31	17	5	4	1	23	44	326
2017	Supervisor	30	24	30	10	5	0	1	15	54	116
2017	Non-supervisor	18	22	32	14	8	3	2	23	43	272
2014	Supervisor	24	32	26	13	4	0	1	17	57	148
2014	Non-supervisor	20	26	32	9	6	4	3	16	49	403

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	16	24	33	16	1	0	49	27	161
2019	Non-supervisor	8	22	26	26	17	0	1	44	30	336

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	67	25	3	5	1	0	91	6	161
2019	Non-supervisor	67	23	5	3	2	0	89	5	336
2017	Supervisor	69	25	4	1	2	0	94	2	116
2017	Non-supervisor	70	24	2	3	1	0	94	4	275
2014	Supervisor	73	20	2	5	1	0	93	5	148
2014	Non-supervisor	73	16	5	2	1	1	91	4	404
2011	Supervisor	68	23	2	4	3	0	91	7	202
2011	Non-supervisor	67	22	4	4	2	1	90	5	491
2008	Supervisor	62	25	5	6	2	1	87	8	178
2008	Non-supervisor	65	23	3	5	2	1	90	7	406

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	33	18	10	5	1	1	66	15	161
2019	Non-supervisor	35	29	18	7	5	4	3	69	12	336
2018	Supervisor	32	33	13	9	5	3	4	70	16	138
2018	Non-supervisor	25	33	19	5	8	5	5	65	15	327
2017	Supervisor	35	37	8	8	7	3	3	76	16	116
2017	Non-supervisor	36	27	14	11	5	2	3	67	18	275
2014	Supervisor	40	31	8	8	10	0	2	73	18	148
2014	Non-supervisor	34	26	15	9	6	4	6	67	16	404

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	55	22	8	12	4	0	0	77	16	160
2019	Non-supervisor	51	32	7	5	5	1	0	83	9	336
2018	Supervisor	53	29	8	6	3	1	0	82	10	137
2018	Non-supervisor	45	33	9	6	5	1	0	79	12	326
2017	Supervisor	60	22	6	8	4	0	0	82	12	116
2017	Non-supervisor	52	26	9	8	4	0	1	79	12	275
2014	Supervisor	57	25	8	4	6	0	0	81	10	147
2014	Non-supervisor	50	29	8	6	6	0	0	80	13	404

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	32	10	6	3	81	9	161
2019	Non-supervisor	58	31	6	3	2	89	5	335
2018	Supervisor	55	35	4	5	2	90	6	137
2018	Non-supervisor	50	35	7	4	4	84	8	328
2017	Supervisor	59	25	6	5	5	84	10	116
2017	Non-supervisor	50	38	7	3	3	88	5	275
2014	Supervisor	51	36	6	4	3	88	7	147
2014	Non-supervisor	50	34	8	5	2	85	7	403

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	31	9	4	3	0	83	8	160
2019	Non-supervisor	48	36	11	3	2	1	85	5	335
2018	Supervisor	51	34	7	5	1	2	87	6	138
2018	Non-supervisor	45	35	13	3	4	1	80	7	328

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	21	7	2	3	1	1	88	5	159
2019	Non-supervisor	52	26	14	4	1	1	2	80	5	335

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	25	18	6	6	0	1	70	12	161
2019	Non-supervisor	43	32	13	6	4	1	1	76	10	336
2018	Supervisor	41	36	6	12	4	1	0	77	17	138
2018	Non-supervisor	44	31	11	7	4	1	1	77	11	323
2017	Supervisor	41	32	14	9	3	0	1	73	13	116
2017	Non-supervisor	47	28	12	6	5	1	2	77	11	275
2014	Supervisor	45	34	9	7	5	0	0	79	13	148
2014	Non-supervisor	41	36	9	6	6	1	2	79	12	403
2011	Supervisor	28	36	19	11	6	0	0	64	17	201
2011	Non-supervisor	35	38	11	10	5	1	0	73	16	491
2008	Supervisor	33	31	10	14	11	1	0	65	25	178
2008	Non-supervisor	36	32	13	10	7	1	1	70	17	407

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	25	15	5	7	0	1	73	12	161
2019	Non-supervisor	52	23	13	4	3	3	1	79	8	335
2018	Supervisor	48	25	13	8	4	2	1	75	13	137
2018	Non-supervisor	49	31	10	5	3	2	0	82	8	323
2017	Supervisor	45	33	13	4	4	1	1	79	8	116
2017	Non-supervisor	51	27	11	6	1	3	0	81	8	275
2014	Supervisor	47	32	10	5	6	0	0	79	11	148
2014	Non-supervisor	48	30	10	3	4	4	0	82	7	404
2011	Supervisor	31	36	21	6	5	1	0	68	10	201
2011	Non-supervisor	39	31	13	8	5	2	1	73	13	490
2008	Supervisor	38	27	9	12	10	3	1	67	23	178
2008	Non-supervisor	40	30	14	5	7	3	0	73	12	407

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	26	10	7	5	0	1	78	12	159
2019	Non-supervisor	49	28	12	5	4	2	1	78	9	333
2018	Supervisor	51	25	13	6	4	0	0	76	11	136
2018	Non-supervisor	48	30	12	8	2	0	0	79	10	322
2017	Supervisor	44	35	10	8	2	1	0	80	10	115
2017	Non-supervisor	48	30	9	8	3	1	1	80	11	275
2014	Supervisor	44	34	7	8	6	0	0	79	15	148
2014	Non-supervisor	49	29	11	6	5	1	0	79	10	404
2011	Supervisor	34	37	13	11	4	0	0	71	15	201
2011	Non-supervisor	37	36	13	9	5	0	0	73	14	492
2008	Supervisor	43	28	12	11	6	1	0	71	17	177
2008	Non-supervisor	39	33	12	8	7	1	0	73	15	407

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	84	11	2	2	1	1	96	2	159
2019	Non-supervisor	80	13	3	2	1	1	94	3	333
2017	Supervisor	85	12	2	0	1	0	98	1	116
2017	Non-supervisor	80	18	2	0	0	0	97	1	275
2014	Supervisor	80	13	3	2	3	0	92	5	148
2014	Non-supervisor	81	14	1	1	1	2	96	2	404
2011	Supervisor	81	13	2	2	1	0	94	3	200
2011	Non-supervisor	82	14	1	1	1	1	96	2	491
2008	Supervisor	77	11	3	5	2	2	90	7	177
2008	Non-supervisor	83	11	2	2	1	1	96	3	406

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	20	7	7	2	1	3	83	10	161
2019	Non-supervisor	65	19	8	4	2	1	1	86	6	336
2017	Supervisor	52	32	3	5	3	0	4	88	9	116
2017	Non-supervisor	56	21	10	4	4	2	3	81	8	275
2014	Supervisor	52	27	6	5	5	1	4	84	10	148
2014	Non-supervisor	53	21	8	4	4	4	7	83	8	404
2011	Supervisor	36	26	11	10	6	3	7	69	18	202
2011	Non-supervisor	33	26	13	9	8	3	9	67	19	493

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	15	11	7	4	0	1	79	10	160
2019	Non-supervisor	63	23	8	2	4	1	0	87	5	335
2018	Supervisor	62	18	11	4	5	1	0	80	9	136
2018	Non-supervisor	62	24	8	2	3	2	0	88	4	323
2017	Supervisor	58	29	6	4	2	0	0	87	7	116
2017	Non-supervisor	61	23	7	3	2	2	1	87	6	275

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	24	9	8	6	0	1	77	14	161
2019	Non-supervisor	54	26	10	5	5	0	0	80	10	336
2018	Supervisor	50	25	9	8	7	0	0	76	15	138
2018	Non-supervisor	51	27	10	4	6	1	1	80	10	321
2017	Supervisor	52	28	11	6	3	1	0	80	9	115
2017	Non-supervisor	57	23	9	6	3	1	1	81	9	274
2014	Supervisor	50	30	9	7	4	0	0	79	11	148
2014	Non-supervisor	55	28	7	3	4	1	1	85	8	404

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	36	17	14	2	1	2	65	17	161

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	29	22	16	19	2	0	42	36	156
2019	Non-supervisor	33	28	13	13	8	5	0	65	22	335
2018	Supervisor	20	36	22	13	3	6	0	59	17	140
2018	Non-supervisor	29	34	18	7	5	6	0	68	13	326
2017	Supervisor	31	30	12	17	8	2	0	62	25	116
2017	Non-supervisor	26	40	15	8	5	6	0	71	13	275
2014	Supervisor	41	34	11	6	5	3	0	77	12	148
2014	Non-supervisor	25	34	19	9	5	8	0	64	15	403
2011	Supervisor	14	27	22	18	14	5	0	43	34	201
2011	Non-supervisor	16	28	18	14	11	12	1	50	29	489

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	26	20	14	24	0	0	41	38	156
2019	Non-supervisor	26	28	16	15	12	2	0	56	28	336
2018	Supervisor	24	37	19	13	6	1	0	62	19	139
2018	Non-supervisor	21	35	20	14	6	3	0	58	21	324
2017	Supervisor	28	33	9	19	10	1	0	61	29	116
2017	Non-supervisor	19	35	19	14	9	3	1	57	24	275
2014	Supervisor	39	32	9	11	8	1	1	71	19	148
2014	Non-supervisor	21	35	20	13	8	3	0	58	21	403
2011	Supervisor	18	29	19	17	17	1	0	47	34	201
2011	Non-supervisor	15	30	22	16	12	5	0	47	30	490
2008	Supervisor	13	28	20	16	21	1	0	42	38	178
2008	Non-supervisor	18	25	20	17	16	4	0	45	34	406

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	24	18	23	23	1	0	36	46	155
2019	Non-supervisor	20	26	21	18	11	3	0	48	30	332
2018	Supervisor	17	33	20	17	9	3	0	51	28	139
2018	Non-supervisor	18	29	25	16	8	5	0	49	24	324
2017	Supervisor	18	28	16	21	15	2	0	47	36	116
2017	Non-supervisor	15	23	27	18	11	6	0	41	31	275
2014	Supervisor	25	32	15	19	8	1	1	58	27	148
2014	Non-supervisor	14	32	24	15	10	6	0	49	26	403
2011	Supervisor	9	29	23	21	17	1	0	39	38	202
2011	Non-supervisor	10	28	24	20	10	8	0	41	32	491
2008	Supervisor	8	24	19	30	19	1	0	32	49	177
2008	Non-supervisor	9	26	22	19	16	6	0	38	38	407

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	23	15	27	22	0	35	50	156
2019	Non-supervisor	20	24	22	18	12	3	46	31	335
2018	Supervisor	16	35	20	18	9	2	52	28	140
2018	Non-supervisor	19	30	22	17	8	4	51	26	324
2017	Supervisor	17	45	10	17	10	1	63	27	115
2017	Non-supervisor	16	30	24	13	11	6	49	26	275
2014	Supervisor	25	35	11	22	7	0	60	29	148
2014	Non-supervisor	18	32	18	17	12	3	52	30	403
2011	Supervisor	14	29	20	23	13	0	43	37	201
2011	Non-supervisor	15	34	19	17	11	4	51	29	491
2008	Supervisor	13	30	17	26	13	0	43	40	178
2008	Non-supervisor	16	33	15	18	15	3	51	34	404

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	22	25	14	6	1	0	54	21	161
2019	Non-supervisor	45	25	17	8	3	2	0	71	11	336

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	34	18	19	13	0	50	32	161
2019	Non-supervisor	20	41	18	13	7	0	61	20	332
2018	Supervisor	17	41	18	22	3	0	58	24	140
2018	Non-supervisor	25	42	16	13	3	1	68	16	327
2017	Supervisor	26	40	19	7	8	0	66	15	116
2017	Non-supervisor	23	42	17	10	6	1	66	17	274
2014	Supervisor	38	43	9	7	2	0	81	9	148
2014	Non-supervisor	28	44	15	8	3	1	74	11	402
2011	Supervisor	26	43	12	12	7	0	70	18	200
2011	Non-supervisor	31	40	12	10	5	2	72	15	489

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	6	22	17	27	27	0	0	28	55	159
2019	Non-supervisor	12	24	23	22	16	3	0	37	39	333

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	36	39	11	8	6	0	0	76	14	159
2019	Non-supervisor	36	30	16	9	4	5	1	69	14	336
2018	Supervisor	42	38	11	5	2	2	0	82	7	138
2018	Non-supervisor	32	33	16	10	3	5	1	69	14	328
2017	Supervisor	52	36	2	4	4	1	0	89	9	116
2017	Non-supervisor	34	38	11	8	5	3	1	75	13	274
2014	Supervisor	71	21	2	4	1	0	1	93	6	148
2014	Non-supervisor	38	38	10	7	2	3	1	80	10	401
2011	Supervisor	28	32	12	14	10	3	0	63	25	202
2011	Non-supervisor	26	32	12	14	9	6	1	62	25	491
2008	Supervisor	42	29	8	8	9	3	1	74	18	178
2008	Non-supervisor	32	30	11	11	8	7	1	67	21	406

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	30	23	13	9	1	55	22	160
2019	Non-supervisor	28	32	23	9	5	3	62	14	336
2018	Supervisor	30	44	14	8	1	4	76	9	139
2018	Non-supervisor	28	40	19	7	4	2	69	11	327

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	21	22	14	17	7	3	42	34	161
2019	Non-supervisor	20	16	24	11	11	16	3	45	26	335
2018	Supervisor	22	21	24	7	12	8	7	50	21	138
2018	Non-supervisor	19	20	22	13	9	15	2	47	26	326
2017	Supervisor	19	30	16	8	13	7	7	57	25	116
2017	Non-supervisor	16	22	19	13	12	16	3	46	31	275
2014	Supervisor	32	18	19	14	10	4	3	53	26	148
2014	Non-supervisor	15	21	21	13	13	13	4	44	31	402
2011	Supervisor	13	17	14	23	19	9	6	35	49	201
2011	Non-supervisor	8	15	19	17	17	18	5	31	44	491

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	17	35	18	13	16	1	1	52	30	160
2019	Non-supervisor	24	28	20	15	9	4	1	55	24	336
2018	Supervisor	22	36	20	11	7	4	0	60	18	139
2018	Non-supervisor	22	35	20	11	8	4	0	59	21	328
2017	Supervisor	32	39	15	5	6	2	0	73	12	116
2017	Non-supervisor	30	32	14	13	6	4	0	66	20	273
2014	Supervisor	31	37	17	13	2	1	0	68	15	148
2014	Non-supervisor	22	37	19	8	9	5	0	62	18	402
2011	Supervisor	23	34	22	14	8	0	0	56	22	200
2011	Non-supervisor	22	28	18	17	11	2	1	52	30	492
2008	Supervisor	21	35	20	18	6	0	0	57	24	178
2008	Non-supervisor	22	37	17	11	10	3	1	61	22	406

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	19	23	16	24	1	3	35	41	161
2019	Non-supervisor	16	24	17	18	17	5	3	44	38	334
2018	Supervisor	15	32	22	14	13	3	1	48	28	139
2018	Non-supervisor	17	23	20	18	15	3	4	43	35	327
2017	Supervisor	25	28	10	16	16	2	4	56	33	116
2017	Non-supervisor	14	22	17	18	18	4	7	40	41	274
2014	Supervisor	23	20	12	28	16	0	1	44	44	148
2014	Non-supervisor	9	20	16	18	25	5	7	33	49	402
2011	Supervisor	17	24	10	22	25	0	2	42	48	202
2011	Non-supervisor	10	15	17	25	26	3	3	27	55	492
2008	Supervisor	13	33	13	22	17	1	2	47	40	178
2008	Non-supervisor	18	26	14	16	20	3	3	46	38	403

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	25	12	2	4	0	1	82	6	161
2019	Non-supervisor	59	17	12	4	4	1	4	80	8	336

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	8	9	6	4	1	8	79	11	161
2019	Non-supervisor	57	11	7	4	6	3	12	80	11	336

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	53	21	15	6	3	1	1	76	9	160
2019	Non-supervisor	53	20	14	5	2	2	4	78	7	336

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	19	13	9	6	1	3	71	16	160
2019	Non-supervisor	43	18	17	7	5	4	7	69	12	334

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	10	8	9	7	2	7	74	17	161
2019	Non-supervisor	54	14	9	6	7	4	6	75	14	335

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	70	13	10	4	1	1	2	85	5	161
2019	Non-supervisor	68	12	8	3	1	3	5	86	5	337

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	8	4	4	3	3	2	88	8	161
2019	Non-supervisor	73	7	7	2	3	4	4	87	6	333

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	82	6	2	2	1	1	6	95	3	158
2019	Non-supervisor	76	6	5	1	2	2	7	91	3	332

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	40	20	5	6	1	0	68	11	161
2019	Non-supervisor	23	39	23	6	5	4	0	64	12	336
2018	Supervisor	33	45	13	5	3	1	1	79	8	140
2018	Non-supervisor	26	36	20	11	3	5	0	65	14	327
2017	Supervisor	34	37	16	5	5	2	0	73	10	115
2017	Non-supervisor	23	34	23	9	6	4	1	60	16	275

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	34	15	10	7	1	67	17	160
2019	Non-supervisor	37	37	12	7	4	3	76	11	336
2018	Supervisor	44	44	6	4	1	1	89	6	138
2018	Non-supervisor	43	37	11	3	2	3	83	5	323
2017	Supervisor	47	38	7	6	2	0	84	9	116
2017	Non-supervisor	44	38	8	5	3	2	84	8	275
2014	Supervisor	52	35	7	3	3	0	87	6	148
2014	Non-supervisor	40	40	9	4	2	4	84	6	402
2011	Supervisor	33	36	16	8	5	2	70	14	202
2011	Non-supervisor	27	39	17	6	4	6	71	11	489

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	29	21	6	4	4	1	67	11	161
2019	Non-supervisor	39	33	17	3	4	4	0	75	7	335
2018	Supervisor	49	36	8	2	2	3	0	87	4	139
2018	Non-supervisor	42	37	11	6	1	4	0	82	6	322
2017	Supervisor	54	31	9	2	1	2	0	87	3	115
2017	Non-supervisor	40	40	11	3	1	5	0	84	4	274
2014	Supervisor	50	34	9	2	2	3	0	86	4	147
2014	Non-supervisor	39	34	14	2	1	9	0	81	4	402

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	31	11	8	6	0	75	14	160
2019	Non-supervisor	48	34	11	2	5	0	82	7	335
2018	Supervisor	51	32	10	4	4	0	82	8	139
2018	Non-supervisor	48	36	10	3	2	1	85	5	323
2017	Supervisor	50	34	7	5	3	0	85	9	116
2017	Non-supervisor	48	36	8	5	3	0	84	8	275
2014	Supervisor	59	26	9	5	1	0	85	6	148
2014	Non-supervisor	47	38	9	2	3	0	86	5	402
2011	Supervisor	28	45	12	7	7	0	74	14	201
2011	Non-supervisor	35	36	15	8	5	1	72	13	489
2008	Supervisor	25	38	14	14	9	1	63	23	176
2008	Non-supervisor	34	38	13	8	6	0	72	15	403

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	22	17	15	16	2	0	51	31	161
2019	Non-supervisor	29	31	17	12	9	2	0	61	22	336
2018	Supervisor	37	33	16	6	8	0	0	70	14	139
2018	Non-supervisor	29	31	22	10	7	1	0	61	17	323
2017	Supervisor	31	30	15	11	12	0	0	61	23	115
2017	Non-supervisor	23	34	21	11	8	2	0	59	20	275
2014	Supervisor	32	32	15	13	7	1	0	64	21	148
2014	Non-supervisor	21	35	21	11	9	2	1	57	21	402
2011	Supervisor	16	23	23	18	19	1	0	40	37	201
2011	Non-supervisor	15	24	25	19	15	1	0	40	35	489

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	25	17	13	17	1	0	53	30	161
2019	Non-supervisor	31	32	15	12	8	1	0	64	21	333
2018	Supervisor	34	34	18	10	4	0	0	68	14	139
2018	Non-supervisor	30	36	16	12	5	1	0	67	17	323
2017	Supervisor	33	29	15	15	8	0	0	62	23	116
2017	Non-supervisor	23	40	20	11	5	0	1	64	16	275
2014	Supervisor	37	31	14	11	7	1	0	68	18	148
2014	Non-supervisor	23	40	17	12	6	0	1	64	19	402
2011	Supervisor	20	30	21	16	14	0	0	50	30	201
2011	Non-supervisor	16	30	23	19	11	1	0	46	30	490
2008	Supervisor	14	34	20	16	16	1	0	48	32	178
2008	Non-supervisor	25	29	20	17	9	0	0	54	26	406

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	20	18	16	16	3	1	49	32	160
2019	Non-supervisor	26	23	21	13	11	6	0	52	26	337
2018	Supervisor	31	27	16	13	9	5	0	61	23	138
2018	Non-supervisor	29	22	23	12	10	4	0	53	23	323
2017	Supervisor	34	21	16	19	10	1	0	56	29	116
2017	Non-supervisor	22	31	14	16	9	6	2	58	27	275
2014	Supervisor	31	30	16	12	11	1	0	62	23	148
2014	Non-supervisor	23	24	21	12	12	7	1	51	26	402
2011	Supervisor	19	22	19	18	17	4	0	43	37	201
2011	Non-supervisor	16	23	19	17	18	6	1	42	38	490
2008	Supervisor	16	27	20	17	17	3	0	44	35	178
2008	Non-supervisor	24	22	18	15	15	6	0	49	32	406

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	48	23	30	161
2019	Non-supervisor	40	21	38	337
2018	Supervisor	42	29	29	139
2018	Non-supervisor	36	26	38	326
2017	Supervisor	40	31	29	116
2017	Non-supervisor	41	27	32	275
2014	Supervisor	37	28	35	148
2014	Non-supervisor	37	24	38	402
2011	Supervisor	51	22	28	201
2011	Non-supervisor	41	25	34	490

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	11	18	67	0	1	2	77
2019	Non-supervisor	6	14	54	2	16	8	134
2018	Supervisor	17	15	62	0	2	5	57
2018	Non-supervisor	10	15	52	5	16	2	118
2017	Supervisor	16	7	69	4	0	4	46
2017	Non-supervisor	8	13	44	5	20	9	111
2014	Supervisor	9	27	55	2	9999	7	55
2014	Non-supervisor	11	16	50	5	9999	17	149
2011	Supervisor	7	11	77	1	9999	4	103
2011	Non-supervisor	12	17	62	2	9999	7	209

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	40	8	4	1	1	9	87	5	158
2019	Non-supervisor	24	46	11	10	3	1	5	75	14	336

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	25	11	1	1	1	10	86	2	157
2019	Non-supervisor	47	25	11	1	2	8	5	84	4	337

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	16	84	161
2019	Non-supervisor	12	88	336
2018	Supervisor	15	85	139
2018	Non-supervisor	17	83	327

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	26
2019	Non-supervisor	41	59	38
2018	Supervisor	31	69	22
2018	Non-supervisor	42	58	54

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	56	44	26
2019	Non-supervisor	68	32	38
2018	Supervisor	59	41	22
2018	Non-supervisor	67	33	54

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	26
2019	Non-supervisor	100	38
2018	Supervisor	100	22
2018	Non-supervisor	100	54

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	26
2019	Non-supervisor	39	61	38
2018	Supervisor	31	69	22
2018	Non-supervisor	26	74	54

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	52	48	26
2019	Non-supervisor	52	48	38
2018	Supervisor	62	38	22
2018	Non-supervisor	43	57	54

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	50	50	26
2019	Non-supervisor	44	56	38
2018	Supervisor	26	74	22
2018	Non-supervisor	40	60	54

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	34	66	26
2019	Non-supervisor	54	46	38
2018	Supervisor	62	38	22
2018	Non-supervisor	49	51	54

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	26
2019	Non-supervisor	44	56	38
2018	Supervisor	35	65	22
2018	Non-supervisor	37	63	54

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	65	35	26
2019	Non-supervisor	56	44	38
2018	Supervisor	55	45	22
2018	Non-supervisor	46	54	54

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	38	62	26
2019	Non-supervisor	24	76	38
2018	Supervisor	41	59	22
2018	Non-supervisor	31	69	54

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	43	57	26
2019	Non-supervisor	43	57	38
2018	Supervisor	37	63	22
2018	Non-supervisor	50	50	54

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	67	33	25
2019	Non-supervisor	68	32	38
2018	Supervisor	50	50	22
2018	Non-supervisor	51	49	54

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	25
2019	Non-supervisor	32	68	38
2018	Supervisor	31	69	22
2018	Non-supervisor	19	81	54

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	21	79	25
2019	Non-supervisor	14	86	38

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	24	76	160
2019	Non-supervisor	18	82	337

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	20	19	7	10	27	5	46	25	161
2019	Non-supervisor	16	10	20	9	5	30	11	44	23	333
2018	Supervisor	13	22	18	6	4	28	9	55	16	137
2018	Non-supervisor	16	13	25	4	6	33	4	46	15	326
2017	Supervisor	19	21	15	6	10	25	5	57	22	116
2017	Non-supervisor	16	14	19	6	5	33	7	50	18	275
2014	Supervisor	25	20	17	9	6	17	6	59	19	148
2014	Non-supervisor	10	17	22	5	7	34	6	44	20	402

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	36	19	9	8	10	1	60	18	161
2019	Non-supervisor	30	23	23	5	5	12	2	62	11	336
2018	Supervisor	26	44	16	4	3	8	1	76	7	137
2018	Non-supervisor	27	35	18	5	3	11	0	70	10	326
2017	Supervisor	34	35	8	4	9	7	2	76	15	115
2017	Non-supervisor	29	32	16	5	2	15	1	72	9	274
2014	Supervisor	35	35	14	8	3	5	0	74	12	148
2014	Non-supervisor	23	33	22	2	4	14	2	67	8	402
2011	Supervisor	18	38	19	9	6	8	0	62	17	202
2011	Non-supervisor	21	29	20	8	5	17	0	59	16	489

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	159
2019	Non-supervisor	7	93	336
2018	Supervisor	4	96	135
2018	Non-supervisor	7	93	327

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	7	93	160
2019	Non-supervisor	10	90	336

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	15	21	3	4	33	8	53	12	161
2019	Non-supervisor	16	13	21	3	3	33	11	51	12	336
2018	Supervisor	16	25	11	2	1	34	12	75	5	138
2018	Non-supervisor	16	14	24	2	4	35	4	50	10	326
2017	Supervisor	22	14	19	4	2	38	2	60	9	116
2017	Non-supervisor	16	14	22	2	3	38	6	53	8	275
2014	Supervisor	26	14	18	2	1	31	8	66	4	148
2014	Non-supervisor	11	15	19	3	5	38	10	50	14	402

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	30	24	5	4	13	2	62	10	161
2019	Non-supervisor	29	25	21	3	4	16	2	66	9	335
2018	Supervisor	28	41	12	3	1	13	1	81	5	138
2018	Non-supervisor	28	28	20	3	3	17	0	68	7	327
2017	Supervisor	41	27	11	4	1	14	2	81	6	116
2017	Non-supervisor	31	33	15	1	2	17	1	78	4	275
2014	Supervisor	42	26	19	0	1	13	0	78	1	148
2014	Non-supervisor	25	29	17	2	3	21	3	70	7	402
2011	Supervisor	28	35	21	3	3	11	0	71	6	202
2011	Non-supervisor	26	29	16	5	3	20	0	70	10	493

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	26	18	14	13	1	56	26	161
2019	Non-supervisor	27	26	23	12	11	1	53	24	336
2018	Supervisor	18	30	29	12	11	1	48	23	140
2018	Non-supervisor	27	25	22	11	14	1	52	26	326
2017	Supervisor	26	27	16	10	18	2	55	29	115
2017	Non-supervisor	24	23	19	11	19	3	49	31	275

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	23	27	19	19	0	35	38	161
2019	Non-supervisor	27	29	24	10	9	1	56	20	336
2018	Supervisor	8	21	30	19	22	1	28	41	140
2018	Non-supervisor	24	32	23	15	6	0	56	21	325
2017	Supervisor	9	19	30	23	19	0	28	42	116
2017	Non-supervisor	24	27	30	12	7	1	51	19	275

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	29	27	13	18	0	42	31	158
2019	Non-supervisor	33	27	20	11	7	1	61	18	331
2018	Supervisor	12	24	27	19	17	1	37	36	140
2018	Non-supervisor	30	25	26	11	6	1	56	18	325
2017	Supervisor	11	23	33	19	14	0	34	33	116
2017	Non-supervisor	23	31	22	14	7	2	56	22	274

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	21	24	21	25	0	29	47	160
2019	Non-supervisor	24	22	24	17	12	1	46	30	331
2018	Supervisor	10	22	27	23	19	0	31	41	140
2018	Non-supervisor	25	23	21	15	13	1	49	29	324
2017	Supervisor	8	23	17	25	26	0	31	52	116
2017	Non-supervisor	17	21	27	19	13	3	40	33	275

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	31	27	19	11	11	0	1	58	22	160
2019	Non-supervisor	56	21	8	7	2	1	5	82	9	335
2018	Supervisor	25	32	18	14	8	0	3	58	23	139
2018	Non-supervisor	51	25	11	6	1	1	6	81	7	326
2017	Supervisor	27	20	30	13	5	1	3	50	19	116
2017	Non-supervisor	47	25	14	4	1	1	9	79	5	272

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	29	20	11	11	0	0	58	22	160
2019	Non-supervisor	45	24	17	6	6	0	1	70	12	334
2018	Supervisor	23	29	24	14	10	0	0	52	24	140
2018	Non-supervisor	40	22	20	9	6	1	1	63	16	325
2017	Supervisor	22	29	22	16	12	0	0	51	27	116
2017	Non-supervisor	36	30	18	8	7	0	2	66	16	274

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	31	20	13	16	1	1	50	30	161
2019	Non-supervisor	32	29	20	11	6	0	1	62	17	337
2018	Supervisor	16	31	32	14	7	0	1	48	20	139
2018	Non-supervisor	26	31	22	15	4	1	1	58	20	326
2017	Supervisor	27	28	18	20	7	0	0	56	27	116
2017	Non-supervisor	31	31	20	11	6	1	1	62	17	273

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	26	23	23	16	0	1	38	39	159
2019	Non-supervisor	21	29	26	14	10	0	0	50	24	333
2018	Supervisor	8	29	24	19	20	0	0	36	40	139
2018	Non-supervisor	18	34	24	14	9	1	1	52	24	326
2017	Supervisor	6	24	31	19	19	0	0	30	38	116
2017	Non-supervisor	22	28	24	13	11	0	1	51	24	273

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	25	18	21	17	1	44	38	161
2019	Non-supervisor	23	27	25	16	8	1	50	24	333
2018	Supervisor	14	25	30	18	12	0	39	30	139
2018	Non-supervisor	24	27	21	15	12	0	51	27	327
2017	Supervisor	17	26	26	19	12	0	43	31	116
2017	Non-supervisor	24	28	19	18	10	2	52	29	273

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	37	24	13	11	14	0	1	62	25	160
2019	Non-supervisor	44	25	15	7	7	0	1	70	15	336

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	30	21	11	10	0	1	58	21	161
2019	Non-supervisor	36	30	18	10	4	0	2	67	14	330
2018	Supervisor	24	27	28	14	8	0	0	51	21	137
2018	Non-supervisor	35	30	22	9	4	0	0	65	13	326
2017	Supervisor	23	29	24	14	9	1	0	52	23	116
2017	Non-supervisor	33	30	17	7	8	1	2	66	16	272

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	25	9	7	4	1	1	80	11	161
2019	Non-supervisor	57	20	12	5	3	0	2	79	9	335
2018	Supervisor	51	33	9	5	1	0	1	85	5	139
2018	Non-supervisor	53	23	12	5	5	0	1	76	11	326
2017	Supervisor	62	20	12	3	3	0	0	82	6	116
2017	Non-supervisor	58	20	8	6	5	0	2	81	11	273

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	7	4	1	2	2	3	92	3	161
2019	Non-supervisor	70	14	7	1	3	0	5	89	4	334
2018	Supervisor	70	18	5	1	0	0	7	94	1	139
2018	Non-supervisor	66	13	8	4	3	0	6	84	7	324

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	64	13	8	5	6	1	4	81	11	161
2019	Non-supervisor	70	12	7	3	4	1	3	85	8	335
2018	Supervisor	74	11	7	3	3	1	2	87	6	137
2018	Non-supervisor	67	13	6	4	6	0	4	83	10	326
2017	Supervisor	80	6	4	6	2	1	1	87	9	116
2017	Non-supervisor	72	12	4	3	2	1	6	91	5	275

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	25	12	3	3	1	83	5	159
2019	Non-supervisor	57	27	11	2	2	1	85	4	335
2018	Supervisor	51	29	10	5	2	3	82	8	138
2018	Non-supervisor	55	24	11	4	4	1	81	8	325
2017	Supervisor	68	24	4	2	1	2	93	3	116
2017	Non-supervisor	57	22	10	5	2	4	82	8	275

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	18	12	9	8	0	3	70	18	159
2019	Non-supervisor	60	19	12	5	4	1	1	80	8	332
2018	Supervisor	49	24	14	7	4	0	2	75	11	137
2018	Non-supervisor	59	17	11	6	6	0	1	77	13	324
2017	Supervisor	64	14	13	4	4	0	1	79	8	116
2017	Non-supervisor	63	17	7	5	5	0	3	83	10	274

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	46	28	17	5	3	1	75	8	161
2019	Non-supervisor	64	4	2	1	0	29	96	1	332
2018	Supervisor	47	27	20	2	2	2	76	4	138
2018	Non-supervisor	60	5	3	1	1	30	94	2	323
2017	Supervisor	50	28	15	5	0	3	80	5	116
2017	Non-supervisor	65	6	2	0	0	27	97	0	274

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	11	6	1	0	1	3	92	1	161
2019	Non-supervisor	77	11	4	0	1	0	7	94	2	333
2018	Supervisor	68	25	3	0	0	0	4	97	0	137
2018	Non-supervisor	69	13	7	3	0	0	8	89	4	325
2017	Supervisor	74	19	4	0	0	0	2	95	0	116
2017	Non-supervisor	71	13	3	0	0	1	10	96	1	272

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	70	10	8	6	3	1	2	83	9	161
2019	Non-supervisor	67	11	8	5	5	1	4	81	10	333
2018	Supervisor	74	14	5	2	2	1	3	91	4	138
2018	Non-supervisor	59	17	7	7	7	0	4	79	15	326
2017	Supervisor	72	12	7	4	1	0	3	87	5	116
2017	Non-supervisor	58	16	10	2	6	1	7	81	8	275

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	24	13	1	2	0	1	83	4	159
2019	Non-supervisor	51	26	13	4	3	0	2	79	7	333
2018	Supervisor	54	28	9	4	3	0	2	84	7	138
2018	Non-supervisor	47	27	15	5	5	0	1	75	10	324
2017	Supervisor	55	28	8	3	2	1	2	86	5	116
2017	Non-supervisor	52	25	11	4	3	0	6	81	7	275

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	19	44	22	5	0	0	29	27	161
2019	Non-supervisor	17	36	34	10	3	0	1	53	13	337
2018	Supervisor	8	24	43	19	6	0	1	32	25	140
2018	Non-supervisor	15	31	38	12	3	0	0	47	15	326
2017	Supervisor	9	17	45	18	10	1	0	26	29	116
2017	Non-supervisor	15	35	31	13	6	0	1	50	19	274

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	23	38	15	8	0	24	38	159
2019	Non-supervisor	8	16	35	26	15	0	41	23	335
2018	Supervisor	8	25	42	17	8	1	25	33	138
2018	Non-supervisor	6	15	42	24	13	0	37	21	320
2017	Supervisor	10	22	38	20	9	0	29	32	116
2017	Non-supervisor	6	20	35	23	14	1	38	27	274

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	38	25	11	3	2	60	14	160
2019	Non-supervisor	25	37	23	8	4	3	64	13	336
2018	Supervisor	28	45	12	8	2	5	77	10	140
2018	Non-supervisor	27	38	17	9	4	5	68	14	328
2017	Supervisor	42	40	12	2	3	2	83	5	116
2017	Non-supervisor	31	41	15	6	4	4	74	10	274

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	16	32	17	21	12	1	48	34	161
2019	Non-supervisor	22	35	23	9	8	2	59	17	333
2018	Supervisor	22	41	13	16	6	1	64	23	139
2018	Non-supervisor	27	35	17	12	7	3	63	19	328
2017	Supervisor	26	36	10	14	14	1	63	28	115
2017	Non-supervisor	20	42	15	9	11	2	64	21	274

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	160
2019	Non-supervisor	17	83	336
2017	Supervisor	18	82	116
2017	Non-supervisor	17	83	274
2014	Supervisor	14	86	147
2014	Non-supervisor	17	83	402

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	82	18	23
2019	Non-supervisor	84	16	60
2017	Supervisor	84	16	21
2017	Non-supervisor	84	16	48
2014	Supervisor	100	0	20
2014	Non-supervisor	79	21	68

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	15	17	5	0	78	5	19
2019	Non-supervisor	38	45	4	5	8	83	13	50
2017	Supervisor	48	41	6	5	0	89	5	18
2017	Non-supervisor	45	43	5	5	2	88	7	41
2014	Supervisor	76	19	0	5	0	95	5	20
2014	Non-supervisor	51	30	4	13	2	81	15	54

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	33	23	12	10	1	0	22	78	161
2019	Non-supervisor	27	34	21	8	8	2	1	28	72	337
2018	Supervisor	23	34	21	12	8	2	0	23	77	138
2018	Non-supervisor	38	21	19	10	11	1	0	39	61	325
2017	Supervisor	37	23	20	9	9	2	0	38	62	116
2017	Non-supervisor	34	21	17	8	15	3	1	35	65	275

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	60	40	125
2019	Non-supervisor	55	45	238

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	37	63	121
2019	Non-supervisor	45	55	237
2018	Supervisor	24	76	104
2018	Non-supervisor	34	66	196

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	29	14	21	12	0	9	48	36	121
2019	Non-supervisor	13	24	21	14	15	3	9	43	33	238
2018	Supervisor	11	34	15	17	15	2	7	49	35	105
2018	Non-supervisor	12	25	18	13	23	0	7	41	40	197
2017	Supervisor	17	26	16	15	17	3	7	47	36	71
2017	Non-supervisor	10	25	18	17	18	1	11	40	39	169

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	13	13	23	31	1	11	24	62	121
2019	Non-supervisor	9	19	23	17	25	1	6	30	45	238
2018	Supervisor	2	17	17	22	29	2	10	22	59	105
2018	Non-supervisor	3	12	22	18	39	1	5	15	61	196
2017	Supervisor	1	8	15	22	40	4	10	11	72	71
2017	Non-supervisor	2	13	14	19	43	2	8	16	68	170

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	17	18	13	10	0	7	56	25	156
2019	Non-supervisor	34	24	14	10	11	3	5	63	22	333
2018	Supervisor	39	16	16	14	13	0	1	56	28	139
2018	Non-supervisor	36	18	15	12	12	1	6	58	26	326

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment