2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	38	5	9	2	83	12	74
2019	Non-visible minority	40	42	6	9	3	81	12	418
2017	Visible minority	44	48	2	6	0	92	6	47
2017	Non-visible minority	38	44	5	10	3	82	13	338
2014	Visible minority	38	52	5	6	0	90	6	67
2014	Non-visible minority	33	48	5	11	3	81	14	478
2011	Visible minority	37	38	4	16	5	75	21	112
2011	Non-visible minority	26	49	8	13	4	75	17	579
2008	Visible minority	46	36	7	7	5	81	12	59
2008	Non-visible minority	39	44	5	9	2	83	12	526

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	23	4	2	4	90	6	74
2019	Non-visible minority	56	28	7	7	2	84	9	418
2017	Visible minority	68	20	8	2	2	88	4	47
2017	Non-visible minority	56	30	6	7	1	85	9	338
2014	Visible minority	58	27	10	5	0	86	5	67
2014	Non-visible minority	52	27	8	10	3	79	13	478
2011	Visible minority	60	25	7	6	3	84	9	112
2011	Non-visible minority	53	28	7	9	2	82	12	579
2008	Visible minority	56	25	10	5	3	81	8	59
2008	Non-visible minority	51	29	6	10	4	80	14	526

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	26	9	16	4	0	72	19	74
2019	Non-visible minority	45	33	8	11	3	0	78	14	418
2017	Visible minority	53	28	9	9	2	0	81	10	46
2017	Non-visible minority	44	37	6	8	5	0	81	13	338
2014	Visible minority	47	38	7	6	2	0	85	7	67
2014	Non-visible minority	44	38	6	8	4	0	82	13	478
2011	Visible minority	42	37	9	7	5	0	79	13	112
2011	Non-visible minority	41	36	8	11	3	1	78	14	579

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	40	12	18	7	0	0	63	25	74
2019	Non-visible minority	30	40	16	9	4	1	0	71	14	418
2018	Visible minority	33	34	10	16	5	1	2	69	21	61
2018	Non-visible minority	31	43	9	11	5	0	1	75	15	397
2017	Visible minority	29	37	17	12	4	0	0	67	17	47
2017	Non-visible minority	33	39	14	8	6	0	1	72	14	336
2014	Visible minority	24	40	19	11	4	1	0	65	16	67
2014	Non-visible minority	32	41	12	11	4	0	0	73	15	478
2011	Visible minority	26	33	21	11	10	0	0	59	21	112
2011	Non-visible minority	29	35	17	12	6	0	1	65	18	579
2008	Visible minority	15	37	32	5	7	0	3	54	12	59
2008	Non-visible minority	29	38	14	10	6	0	2	69	16	526

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	34	14	10	2	0	73	13	74
2019	Non-visible minority	49	33	11	4	3	0	83	7	417
2017	Visible minority	56	34	8	2	0	0	89	2	46
2017	Non-visible minority	47	36	7	6	4	0	83	9	338
2014	Visible minority	54	28	12	6	0	0	82	6	67
2014	Non-visible minority	49	40	6	2	1	1	90	4	478

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	35	13	6	7	0	0	75	12	73
2019	Non-visible minority	52	31	7	5	3	0	1	84	9	417
2018	Visible minority	47	29	9	6	6	1	1	79	13	61
2018	Non-visible minority	50	33	9	4	4	0	0	83	8	396
2017	Visible minority	52	26	6	6	9	0	2	79	15	46
2017	Non-visible minority	50	31	8	6	4	0	1	81	11	336
2014	Visible minority	42	39	12	4	1	0	1	82	6	67
2014	Non-visible minority	47	31	8	7	5	0	1	79	12	478
2011	Visible minority	37	30	10	13	6	0	3	69	20	112
2011	Non-visible minority	37	36	12	10	3	0	1	74	13	575

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	38	18	7	4	0	71	12	74
2019	Non-visible minority	37	34	12	12	5	0	71	17	419
2018	Visible minority	37	36	9	13	5	0	74	17	61
2018	Non-visible minority	37	38	12	8	5	0	75	13	394
2017	Visible minority	49	39	10	0	2	0	88	2	47
2017	Non-visible minority	37	40	12	8	4	0	77	11	338
2014	Visible minority	39	43	11	4	3	0	81	7	67
2014	Non-visible minority	38	40	11	8	4	0	77	12	477
2011	Visible minority	28	39	14	7	11	0	68	19	112
2011	Non-visible minority	35	41	11	9	4	0	76	13	576
2008	Visible minority	25	51	12	5	5	2	78	10	59
2008	Non-visible minority	39	42	8	6	4	0	81	10	522

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	34	17	8	12	0	1	63	20	73
2019	Non-visible minority	36	37	13	6	7	0	0	73	13	418
2018	Visible minority	37	27	10	15	8	0	3	67	23	61
2018	Non-visible minority	37	36	14	8	5	0	0	73	13	394
2017	Visible minority	43	31	20	4	2	0	0	74	6	47
2017	Non-visible minority	36	35	12	12	6	0	0	71	17	338
2014	Visible minority	34	30	17	11	7	0	0	64	19	67
2014	Non-visible minority	32	38	11	9	10	1	0	71	18	478
2011	Visible minority	26	28	23	14	9	0	0	54	23	111
2011	Non-visible minority	25	36	15	15	9	0	0	61	24	578

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	39	17	8	8	0	66	17	72
2019	Non-visible minority	25	38	14	15	8	1	63	23	416
2018	Visible minority	27	33	12	19	7	1	61	27	61
2018	Non-visible minority	29	38	15	11	7	0	67	18	396
2017	Visible minority	44	27	13	9	4	2	72	14	47
2017	Non-visible minority	29	39	11	16	5	0	68	21	337

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	34	10	4	8	0	78	12	73
2019	Non-visible minority	39	37	14	6	4	1	76	11	415
2018	Visible minority	49	36	8	4	3	0	85	7	60
2018	Non-visible minority	44	44	6	5	2	0	88	6	396
2017	Visible minority	57	29	6	8	0	0	86	8	47
2017	Non-visible minority	41	39	10	6	3	1	80	9	338
2014	Visible minority	46	39	9	3	3	0	86	6	67
2014	Non-visible minority	46	36	8	4	5	1	83	9	478
2011	Visible minority	48	33	13	2	4	0	81	6	112
2011	Non-visible minority	41	38	10	7	3	0	80	10	576
2008	Visible minority	51	36	3	3	7	0	86	10	59
2008	Non-visible minority	47	37	8	4	3	0	85	8	524

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	30	11	11	10	0	67	22	72
2019	Non-visible minority	34	33	16	10	8	0	67	18	417
2018	Visible minority	38	27	17	11	8	0	65	18	61
2018	Non-visible minority	38	35	13	9	5	0	73	14	396
2017	Visible minority	47	27	8	12	4	2	75	17	47
2017	Non-visible minority	35	35	13	10	7	0	70	17	336

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	24	16	4	4	0	76	8	71
2019	Non-visible minority	46	34	13	6	2	0	80	7	417
2018	Visible minority	60	19	13	3	3	2	80	6	58
2018	Non-visible minority	48	33	13	4	2	0	81	6	394
2017	Visible minority	66	28	3	2	0	0	94	2	47
2017	Non-visible minority	51	38	8	3	0	0	88	3	338
2014	Visible minority	71	21	5	1	1	0	93	3	67
2014	Non-visible minority	64	24	8	2	1	0	89	3	478
2011	Visible minority	55	32	6	5	2	0	87	6	111
2011	Non-visible minority	56	32	8	2	0	0	89	3	578

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	41	11	8	11	0	70	19	73
2019	Non-visible minority	34	37	14	9	6	0	71	15	416
2018	Visible minority	31	41	12	7	9	0	72	16	61
2018	Non-visible minority	34	37	14	12	3	0	71	15	395
2017	Visible minority	50	32	10	8	0	0	82	8	47
2017	Non-visible minority	36	38	11	10	5	0	74	15	337
2014	Visible minority	32	36	15	8	6	3	71	14	67
2014	Non-visible minority	29	42	13	10	7	0	70	17	478
2011	Visible minority	28	39	12	9	12	0	67	21	112
2011	Non-visible minority	27	42	13	11	8	1	69	19	578

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	35	9	12	4	0	75	16	73
2019	Non-visible minority	41	33	15	6	4	0	74	11	417
2018	Visible minority	39	35	11	11	5	0	74	15	61
2018	Non-visible minority	41	36	10	7	5	0	77	12	393
2017	Visible minority	47	33	10	4	6	0	80	10	47
2017	Non-visible minority	44	30	13	8	5	0	74	13	338
2014	Visible minority	34	27	25	6	7	2	62	13	67
2014	Non-visible minority	37	35	15	9	3	0	72	13	478

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	48	11	7	4	2	0	79	11	71
2019	Non-visible minority	35	36	14	9	5	0	0	71	15	412
2018	Visible minority	28	38	18	10	5	0	2	66	15	60
2018	Non-visible minority	37	37	12	10	4	0	0	74	14	393
2017	Visible minority	50	26	10	8	6	0	0	75	15	47
2017	Non-visible minority	38	34	13	10	5	0	0	73	14	338
2014	Visible minority	28	44	11	15	3	0	0	72	17	67
2014	Non-visible minority	35	37	14	8	6	1	0	72	14	478
2011	Visible minority	33	36	16	8	7	0	0	70	14	112
2011	Non-visible minority	30	41	12	11	4	0	1	72	16	579

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	31	12	5	5	0	77	11	74
2019	Non-visible minority	39	39	12	7	4	0	77	11	419
2018	Visible minority	44	32	9	7	8	0	76	15	61
2018	Non-visible minority	39	40	12	7	2	0	79	9	397
2017	Visible minority	51	37	10	2	0	0	88	2	47
2017	Non-visible minority	41	39	13	6	2	0	80	7	337
2014	Visible minority	48	34	10	6	3	0	81	9	67
2014	Non-visible minority	41	40	11	5	3	0	82	7	478
2011	Visible minority	34	40	10	9	8	0	74	16	112
2011	Non-visible minority	38	43	10	7	2	0	81	9	576
2008	Visible minority	36	47	7	5	3	2	84	9	59
2008	Non-visible minority	44	41	7	6	3	0	85	9	524

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	30	24	3	4	0	69	7	73
2019	Non-visible minority	43	31	14	7	5	0	74	12	415
2018	Visible minority	34	24	33	4	5	0	58	8	60
2018	Non-visible minority	42	32	14	8	4	0	74	12	398
2017	Visible minority	43	32	16	8	0	0	76	8	47
2017	Non-visible minority	36	38	17	5	3	0	75	9	337
2014	Visible minority	34	44	15	4	3	0	78	7	67
2014	Non-visible minority	37	36	16	8	2	0	74	10	477
2011	Visible minority	41	35	19	3	3	0	76	6	112
2011	Non-visible minority	35	32	19	9	5	0	66	15	577
2008	Visible minority	24	34	22	10	8	2	59	19	59
2008	Non-visible minority	25	30	19	15	11	0	55	26	525

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	32	33	9	7	2	0	16	50	74
2019	Non-visible minority	18	30	32	11	8	0	1	19	48	420
2018	Visible minority	15	27	36	13	6	1	1	19	44	61
2018	Non-visible minority	16	30	34	14	5	1	1	19	47	396
2017	Visible minority	10	25	29	19	11	0	6	31	37	47
2017	Non-visible minority	18	31	32	12	4	1	2	17	50	337
2014	Visible minority	15	32	32	12	6	1	2	18	49	67
2014	Non-visible minority	14	34	31	13	6	1	2	20	49	478
2011	Visible minority	17	21	36	11	4	2	8	17	43	111
2011	Non-visible minority	16	35	27	14	6	0	3	20	52	577
2008	Visible minority	12	33	37	11	4	2	2	15	47	57
2008	Non-visible minority	21	35	29	10	3	1	2	14	57	524

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	25	20	9	10	5	0	21	58	74
2019	Non-visible minority	28	23	28	12	8	2	1	20	52	415
2018	Visible minority	17	27	25	18	8	5	0	27	46	61
2018	Non-visible minority	18	30	28	13	8	2	1	22	49	395
2017	Visible minority	21	11	30	16	11	4	7	31	35	46
2017	Non-visible minority	24	27	29	12	6	1	1	18	52	338
2014	Visible minority	15	28	34	15	4	1	3	20	44	67
2014	Non-visible minority	17	24	31	14	9	3	3	24	43	477
2011	Visible minority	22	21	26	12	6	3	10	21	50	111
2011	Non-visible minority	23	29	26	13	5	2	2	19	55	576
2008	Visible minority	12	29	33	12	10	0	3	23	43	58
2008	Non-visible minority	25	32	20	13	5	3	2	19	60	523

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	23	20	19	7	4	0	27	52	73
2019	Non-visible minority	28	23	24	14	8	2	1	23	52	418
2018	Visible minority	27	27	18	19	9	0	0	28	54	61
2018	Non-visible minority	24	31	28	9	4	2	2	13	58	396
2017	Visible minority	21	14	30	19	12	2	2	32	37	46
2017	Non-visible minority	25	29	27	11	3	1	3	16	57	338
2014	Visible minority	22	28	30	12	4	1	3	17	52	67
2014	Non-visible minority	32	29	21	11	4	2	2	15	63	477
2011	Visible minority	22	13	27	18	5	4	12	26	42	111
2011	Non-visible minority	28	29	20	11	5	2	5	17	61	578
2008	Visible minority	19	22	31	19	2	2	5	22	44	58
2008	Non-visible minority	25	28	23	11	7	2	3	19	57	522

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	14	32	22	19	0	3	42	26	74
2019	Non-visible minority	13	18	30	24	13	1	1	38	31	418
2018	Visible minority	8	15	33	28	14	0	1	43	24	61
2018	Non-visible minority	10	21	30	28	9	1	1	38	32	396
2017	Visible minority	12	10	27	36	10	2	2	48	23	46
2017	Non-visible minority	13	23	31	22	9	0	1	32	37	338
2014	Visible minority	8	20	37	29	3	1	0	33	29	67
2014	Non-visible minority	13	16	38	20	10	1	2	31	29	476
2011	Visible minority	11	13	26	22	11	2	15	40	29	109
2011	Non-visible minority	14	26	32	15	8	1	4	24	42	576
2008	Visible minority	12	21	33	16	12	0	5	30	35	57
2008	Non-visible minority	24	28	26	12	6	1	2	18	55	521

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	13	28	16	14	0	5	32	39	74
2019	Non-visible minority	20	23	23	19	11	2	2	32	45	418
2018	Visible minority	17	27	23	19	10	2	1	30	46	61
2018	Non-visible minority	15	26	26	21	9	2	2	30	42	394
2017	Visible minority	21	12	25	17	17	2	6	37	36	45
2017	Non-visible minority	21	26	28	13	7	2	4	21	49	337
2014	Visible minority	27	27	24	18	4	0	0	22	54	67
2014	Non-visible minority	22	27	26	15	6	2	3	22	51	477
2011	Visible minority	22	16	25	10	11	3	13	25	46	111
2011	Non-visible minority	22	26	26	14	7	1	5	22	51	578
2008	Visible minority	21	22	29	17	9	0	2	26	44	58
2008	Non-visible minority	24	28	24	12	7	2	3	20	54	520

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	21	21	16	10	8	3	29	48	73
2019	Non-visible minority	23	23	20	16	13	3	2	31	48	418
2018	Visible minority	17	23	21	20	13	6	1	36	42	61
2018	Non-visible minority	18	26	26	16	9	4	2	26	47	397
2017	Visible minority	19	20	28	15	9	5	4	27	42	46
2017	Non-visible minority	24	28	23	14	6	3	2	21	54	338
2014	Visible minority	18	17	28	22	9	3	3	33	37	67
2014	Non-visible minority	15	21	25	23	8	3	4	34	39	477
2011	Visible minority	28	21	22	8	8	4	10	18	57	110
2011	Non-visible minority	23	25	25	15	5	4	3	22	52	575
2008	Visible minority	19	19	32	11	9	5	5	22	43	57
2008	Non-visible minority	29	27	22	10	6	2	4	17	60	525

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	19	24	27	10	0	1	37	38	74
2019	Non-visible minority	22	24	27	13	11	3	0	24	47	419
2018	Visible minority	19	23	25	24	8	1	0	32	43	60
2018	Non-visible minority	19	28	31	13	4	3	1	18	49	397
2017	Visible minority	19	11	32	17	12	4	4	31	33	46
2017	Non-visible minority	21	24	32	12	6	2	1	19	47	336
2014	Visible minority	16	26	38	9	7	3	1	17	43	66
2014	Non-visible minority	22	28	29	10	5	3	3	17	52	478

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	21	16	32	19	0	0	50	34	74
2019	Non-visible minority	8	20	27	27	16	1	0	44	29	419

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	26	1	3	2	0	94	5	74
2019	Non-visible minority	66	23	5	4	2	0	89	6	419
2017	Visible minority	68	30	0	2	0	0	98	2	47
2017	Non-visible minority	70	23	2	3	1	0	94	4	338
2014	Visible minority	77	20	3	0	0	0	97	0	67
2014	Non-visible minority	73	17	4	3	1	1	91	5	478
2011	Visible minority	68	21	5	3	4	0	88	7	112
2011	Non-visible minority	67	23	3	4	2	1	91	6	577
2008	Visible minority	55	28	5	7	3	2	84	11	58
2008	Non-visible minority	65	23	4	5	2	1	90	7	526

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	26	16	8	7	3	0	68	15	74
2019	Non-visible minority	33	31	18	8	5	3	2	68	13	419
2018	Visible minority	27	26	14	10	11	4	7	60	24	59
2018	Non-visible minority	27	34	17	6	7	5	4	68	14	397
2017	Visible minority	52	24	11	8	4	0	2	77	13	47
2017	Non-visible minority	33	32	13	10	6	3	3	69	18	338
2014	Visible minority	41	26	15	7	6	1	3	70	13	67
2014	Non-visible minority	35	28	13	9	7	3	5	69	17	478

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	20	12	10	7	1	0	70	17	74
2019	Non-visible minority	52	30	7	6	4	0	0	83	10	418
2018	Visible minority	43	25	11	11	6	3	0	71	18	60
2018	Non-visible minority	48	32	9	6	4	1	0	81	10	394
2017	Visible minority	62	26	4	0	6	0	2	89	6	47
2017	Non-visible minority	53	25	8	10	4	0	1	79	13	338
2014	Visible minority	53	27	8	4	7	0	0	80	12	67
2014	Non-visible minority	51	28	8	6	6	0	0	80	12	477

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	21	12	5	5	0	78	10	73
2019	Non-visible minority	54	33	7	4	2	0	88	6	419
2018	Visible minority	47	31	8	6	6	2	80	13	60
2018	Non-visible minority	53	34	6	4	3	0	87	7	396
2017	Visible minority	56	27	8	2	6	0	83	8	47
2017	Non-visible minority	52	35	6	4	3	0	87	7	338
2014	Visible minority	48	36	5	9	1	0	84	10	67
2014	Non-visible minority	51	34	7	4	3	0	86	7	476

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	31	9	7	6	1	78	13	74
2019	Non-visible minority	50	35	11	2	2	0	85	4	417
2018	Visible minority	38	40	8	5	8	2	79	13	60
2018	Non-visible minority	49	33	11	3	2	1	83	5	397

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	27	16	4	3	1	1	77	7	73
2019	Non-visible minority	57	24	11	3	1	1	2	84	5	417

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	31	13	4	9	0	0	74	13	74
2019	Non-visible minority	43	29	15	7	4	0	1	74	11	419
2018	Visible minority	46	32	6	8	6	2	0	79	14	59
2018	Non-visible minority	43	33	10	9	4	1	1	77	13	394
2017	Visible minority	58	28	12	0	2	0	0	86	2	47
2017	Non-visible minority	43	29	13	8	4	1	2	74	13	338
2014	Visible minority	48	30	9	5	7	1	0	79	12	67
2014	Non-visible minority	42	37	8	6	6	1	1	80	12	477
2011	Visible minority	33	32	14	15	5	2	0	66	20	112
2011	Non-visible minority	33	38	13	9	6	1	0	72	15	576
2008	Visible minority	24	36	17	7	14	0	3	61	21	59
2008	Non-visible minority	37	32	12	11	7	1	1	69	19	526

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	27	14	6	7	3	0	73	13	74
2019	Non-visible minority	51	23	13	4	4	2	1	77	9	418
2018	Visible minority	52	26	11	3	5	3	0	80	8	59
2018	Non-visible minority	48	30	11	6	3	2	1	79	9	393
2017	Visible minority	67	17	10	4	2	0	0	84	6	47
2017	Non-visible minority	47	30	12	6	2	3	0	79	8	338
2014	Visible minority	51	27	10	3	7	1	0	79	10	67
2014	Non-visible minority	48	32	10	4	4	3	0	82	8	478
2011	Visible minority	31	26	20	9	7	5	1	61	17	112
2011	Non-visible minority	39	34	14	7	4	1	1	74	11	575
2008	Visible minority	24	29	24	7	14	3	0	54	21	59
2008	Non-visible minority	41	29	12	7	7	3	1	73	15	526

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	26	12	5	7	3	0	76	12	72
2019	Non-visible minority	49	27	12	5	4	1	1	78	10	416
2018	Visible minority	47	30	13	7	2	2	0	78	9	58
2018	Non-visible minority	49	29	12	7	2	0	0	78	10	392
2017	Visible minority	63	21	2	8	2	0	4	87	11	47
2017	Non-visible minority	46	32	10	8	3	1	0	78	11	337
2014	Visible minority	51	26	11	6	7	0	0	76	13	67
2014	Non-visible minority	48	31	9	6	5	1	0	79	11	478
2011	Visible minority	31	33	16	13	5	1	1	65	19	112
2011	Non-visible minority	37	36	12	9	5	0	0	74	14	577
2008	Visible minority	34	29	14	8	12	3	0	65	21	59
2008	Non-visible minority	41	31	12	9	6	1	0	73	15	525

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	13	4	2	1	1	0	92	3	73
2019	Non-visible minority	81	12	3	2	1	0	1	95	3	415
2017	Visible minority	86	11	2	0	0	0	0	98	0	47
2017	Non-visible minority	81	16	2	0	1	0	0	97	1	338
2014	Visible minority	81	13	4	0	2	0	0	94	2	67
2014	Non-visible minority	81	14	2	2	1	0	1	96	3	478
2011	Visible minority	79	14	2	2	2	0	0	94	4	111
2011	Non-visible minority	82	14	2	1	1	0	1	96	2	576
2008	Visible minority	69	15	5	7	2	0	2	86	9	59
2008	Non-visible minority	83	10	2	2	1	0	2	95	3	524

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	21	11	4	3	2	1	82	7	74
2019	Non-visible minority	64	19	7	5	2	1	2	86	7	419
2017	Visible minority	51	22	2	6	4	7	8	86	12	47
2017	Non-visible minority	55	25	9	4	4	1	2	83	8	338
2014	Visible minority	51	21	16	3	0	3	7	80	3	67
2014	Non-visible minority	53	23	6	4	4	3	6	84	9	478
2011	Visible minority	30	26	15	10	10	2	7	61	22	112
2011	Non-visible minority	34	26	12	9	7	3	9	69	18	579

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	19	8	3	6	3	0	83	9	74
2019	Non-visible minority	63	21	9	3	3	1	1	84	7	417
2018	Visible minority	61	22	11	2	3	2	0	83	5	59
2018	Non-visible minority	63	21	9	3	3	1	0	85	6	392
2017	Visible minority	69	15	10	2	2	2	0	86	4	47
2017	Non-visible minority	60	26	7	4	2	1	1	87	6	338

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	29	10	2	7	0	0	81	9	74
2019	Non-visible minority	53	25	10	6	5	0	0	79	11	419
2018	Visible minority	54	21	11	3	8	3	0	77	11	59
2018	Non-visible minority	51	28	10	6	6	0	0	79	11	392
2017	Visible minority	68	19	9	2	2	0	0	88	4	46
2017	Non-visible minority	54	24	10	7	3	1	1	79	11	337
2014	Visible minority	52	28	10	6	4	0	0	80	10	67
2014	Non-visible minority	54	29	8	4	4	1	1	84	8	478

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	46	8	16	0	5	4	73	18	24
2019	Non-visible minority	28	34	19	14	2	1	1	64	16	134

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	31	13	10	14	6	1	60	26	72
2019	Non-visible minority	27	28	16	15	10	4	0	57	26	415
2018	Visible minority	27	34	13	11	8	7	0	65	21	61
2018	Non-visible minority	26	35	20	9	4	6	0	65	13	396
2017	Visible minority	38	31	14	4	8	4	0	72	13	47
2017	Non-visible minority	26	38	14	11	5	5	0	68	17	338
2014	Visible minority	32	36	13	7	6	4	1	72	14	67
2014	Non-visible minority	29	33	17	8	5	6	0	67	15	478
2011	Visible minority	17	23	15	12	16	16	1	48	34	111
2011	Non-visible minority	16	28	21	15	11	8	1	49	29	575

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	29	15	8	22	2	1	55	30	73
2019	Non-visible minority	22	27	18	17	15	1	0	50	32	415
2018	Visible minority	26	33	17	10	8	5	0	62	19	61
2018	Non-visible minority	21	36	20	14	6	2	0	59	21	393
2017	Visible minority	43	22	14	12	8	0	0	65	21	47
2017	Non-visible minority	19	36	16	16	9	3	1	57	26	338
2014	Visible minority	18	44	17	12	6	3	0	64	18	67
2014	Non-visible minority	27	32	17	13	8	2	0	61	21	478
2011	Visible minority	22	26	22	9	13	7	0	52	24	110
2011	Non-visible minority	15	30	20	18	13	3	0	47	32	577
2008	Visible minority	14	31	22	12	15	5	2	47	29	59
2008	Non-visible minority	17	26	20	17	18	3	0	44	36	525

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	19	25	12	21	3	1	39	35	72
2019	Non-visible minority	17	26	20	21	14	3	0	45	35	411
2018	Visible minority	23	29	22	15	8	4	0	54	23	61
2018	Non-visible minority	17	29	24	16	8	5	0	49	26	393
2017	Visible minority	41	12	22	12	6	6	0	57	19	47
2017	Non-visible minority	12	27	24	20	12	5	0	41	34	338
2014	Visible minority	14	30	23	18	8	6	0	48	28	67
2014	Non-visible minority	17	32	21	15	9	4	0	52	26	478
2011	Visible minority	15	27	26	12	11	9	0	46	25	111
2011	Non-visible minority	9	29	24	21	11	6	0	40	35	578
2008	Visible minority	12	22	20	22	14	8	2	38	40	59
2008	Non-visible minority	9	26	22	23	17	4	0	36	42	525

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	27	15	21	17	1	1	45	39	73
2019	Non-visible minority	18	23	21	21	15	2	0	42	37	414
2018	Visible minority	26	29	19	15	6	5	0	58	22	61
2018	Non-visible minority	16	32	22	18	9	3	0	50	27	393
2017	Visible minority	36	22	18	12	6	6	0	61	19	47
2017	Non-visible minority	14	36	20	15	10	4	0	52	27	337
2014	Visible minority	22	26	21	18	12	1	0	48	30	67
2014	Non-visible minority	20	33	16	18	10	2	0	55	29	478
2011	Visible minority	12	43	11	17	11	5	1	58	30	111
2011	Non-visible minority	15	31	21	19	11	2	0	47	31	577
2008	Visible minority	17	28	19	14	19	3	0	46	34	58
2008	Non-visible minority	15	33	15	21	14	2	0	49	36	524

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	27	12	6	4	3	1	77	10	74
2019	Non-visible minority	39	24	21	11	4	2	0	64	15	419

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	40	19	14	8	0	58	23	73
2019	Non-visible minority	19	38	18	15	9	0	58	24	416
2018	Visible minority	23	47	14	13	3	0	70	16	61
2018	Non-visible minority	22	41	17	15	3	1	64	19	397
2017	Visible minority	33	45	8	10	4	0	78	14	47
2017	Non-visible minority	23	41	18	9	7	1	65	17	337
2014	Visible minority	24	54	14	6	1	0	79	7	67
2014	Non-visible minority	32	43	13	8	3	1	75	11	477
2011	Visible minority	37	38	14	5	5	1	76	10	111
2011	Non-visible minority	28	41	13	12	5	2	70	17	574

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	24	24	12	27	3	0	35	40	74
2019	Non-visible minority	10	23	21	26	18	2	0	34	45	414

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	36	22	7	10	3	0	60	17	73
2019	Non-visible minority	38	32	13	9	4	3	1	73	13	418
2018	Visible minority	30	29	12	19	5	6	0	62	25	60
2018	Non-visible minority	36	35	15	7	2	4	0	74	10	397
2017	Visible minority	49	36	4	4	2	4	0	89	6	47
2017	Non-visible minority	38	38	9	7	5	2	1	78	13	337
2014	Visible minority	37	41	5	6	0	7	4	87	7	67
2014	Non-visible minority	48	33	8	7	2	1	1	82	9	477
2011	Visible minority	26	30	11	11	13	8	2	61	27	112
2011	Non-visible minority	27	32	12	15	9	4	1	63	25	577
2008	Visible minority	24	29	14	10	8	12	3	62	22	59
2008	Non-visible minority	37	30	10	10	8	5	1	70	19	525

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	30	18	16	13	1	53	29	73
2019	Non-visible minority	27	32	24	9	5	2	61	15	419
2018	Visible minority	33	31	17	9	8	2	66	17	60
2018	Non-visible minority	28	42	18	7	2	3	72	10	397

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	17	26	9	20	9	2	38	33	74
2019	Non-visible minority	19	18	23	12	11	13	3	45	28	418
2018	Visible minority	21	20	18	12	14	10	7	48	30	61
2018	Non-visible minority	20	20	23	11	9	13	3	48	24	394
2017	Visible minority	22	23	14	14	6	22	0	57	25	47
2017	Non-visible minority	16	25	18	11	13	12	4	49	29	338
2014	Visible minority	17	24	19	12	6	14	8	54	22	67
2014	Non-visible minority	19	20	20	14	13	11	3	45	31	478
2011	Visible minority	11	12	11	19	20	21	6	32	53	111
2011	Non-visible minority	10	16	19	19	16	15	6	33	44	577

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	24	16	17	18	4	0	46	37	74
2019	Non-visible minority	22	31	20	14	10	3	1	55	24	418
2018	Visible minority	24	34	14	13	12	3	0	60	26	61
2018	Non-visible minority	22	35	20	11	7	4	0	60	19	397
2017	Visible minority	26	30	11	20	6	7	0	60	29	46
2017	Non-visible minority	32	34	16	9	6	3	0	69	15	337
2014	Visible minority	20	40	16	7	11	6	0	64	20	67
2014	Non-visible minority	25	37	18	10	6	3	0	64	17	478
2011	Visible minority	19	28	20	15	17	2	0	48	32	111
2011	Non-visible minority	23	30	19	17	9	2	1	55	26	577
2008	Visible minority	10	31	20	22	10	5	2	44	35	59
2008	Non-visible minority	23	37	17	12	8	2	1	62	21	525

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	16	13	17	30	6	0	37	49	74
2019	Non-visible minority	15	24	20	17	17	3	3	42	37	417
2018	Visible minority	17	25	18	14	21	5	0	44	37	61
2018	Non-visible minority	16	26	21	17	13	3	3	45	32	396
2017	Visible minority	18	19	11	18	17	7	10	45	42	47
2017	Non-visible minority	17	25	15	17	17	3	6	46	38	337
2014	Visible minority	16	14	14	19	26	6	5	34	50	67
2014	Non-visible minority	12	21	15	21	22	4	5	36	47	478
2011	Visible minority	14	17	14	24	27	3	0	32	53	112
2011	Non-visible minority	12	18	15	24	25	2	4	31	52	578
2008	Visible minority	14	26	16	14	26	3	2	42	42	58
2008	Non-visible minority	17	28	14	18	18	2	3	47	38	523

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	23	15	2	5	2	3	76	8	74
2019	Non-visible minority	59	19	11	3	4	1	3	81	8	419

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	8	10	6	11	7	8	69	20	74
2019	Non-visible minority	60	11	7	4	5	2	11	81	10	419

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	22	16	9	5	4	1	68	15	74
2019	Non-visible minority	55	20	14	5	2	2	3	79	7	418

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	16	14	13	10	7	5	58	27	74
2019	Non-visible minority	47	19	16	6	4	3	5	71	11	417

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	8	12	7	12	7	8	63	22	73
2019	Non-visible minority	57	14	8	6	6	3	6	77	14	419

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	15	1	4	0	4	5	94	5	74
2019	Non-visible minority	68	12	10	3	1	2	4	84	5	420

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	8	10	4	11	14	2	71	18	74
2019	Non-visible minority	77	7	6	2	2	2	4	89	5	416

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	5	10	1	4	6	7	83	6	73
2019	Non-visible minority	79	6	3	1	2	2	7	94	3	413

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	38	19	5	10	7	0	64	15	74
2019	Non-visible minority	24	40	22	6	5	2	0	66	12	419
2018	Visible minority	29	38	15	6	5	8	0	72	12	61
2018	Non-visible minority	28	38	18	9	2	4	0	69	12	397
2017	Visible minority	33	27	21	8	2	6	2	66	12	46
2017	Non-visible minority	26	36	21	7	6	3	1	64	14	338

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	33	13	8	8	6	0	70	17	74
2019	Non-visible minority	36	36	14	8	4	2	0	74	12	418
2018	Visible minority	42	33	12	1	5	6	0	81	6	60
2018	Non-visible minority	44	40	8	4	1	2	0	87	5	392
2017	Visible minority	50	33	6	7	2	0	2	84	10	47
2017	Non-visible minority	45	39	8	5	2	1	0	85	7	338
2014	Visible minority	42	33	13	9	1	1	0	77	10	67
2014	Non-visible minority	43	40	8	3	2	3	0	86	5	478
2011	Visible minority	27	33	16	12	5	6	1	65	18	111
2011	Non-visible minority	29	39	17	6	4	5	0	72	10	576

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	30	22	6	9	5	1	61	16	74
2019	Non-visible minority	39	32	18	4	3	4	0	74	7	418
2018	Visible minority	37	32	10	11	5	5	0	73	17	61
2018	Non-visible minority	46	37	11	3	0	3	0	85	4	392
2017	Visible minority	45	29	16	3	2	5	0	78	6	47
2017	Non-visible minority	45	38	10	3	1	4	0	87	3	336
2014	Visible minority	35	36	18	7	3	1	0	72	10	67
2014	Non-visible minority	43	34	12	1	1	8	0	84	3	477

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	30	11	5	8	0	0	76	12	74
2019	Non-visible minority	47	34	11	4	5	0	0	80	9	417
2018	Visible minority	45	43	3	3	3	2	2	91	6	61
2018	Non-visible minority	50	33	11	3	2	0	0	83	5	392
2017	Visible minority	63	27	6	2	0	0	2	91	2	47
2017	Non-visible minority	47	37	8	6	3	0	0	84	9	338
2014	Visible minority	52	29	13	4	1	0	0	81	6	67
2014	Non-visible minority	50	36	9	2	3	0	0	86	5	478
2011	Visible minority	34	36	10	9	8	2	0	72	18	111
2011	Non-visible minority	33	39	15	7	5	0	0	73	12	575
2008	Visible minority	26	39	14	7	14	0	0	65	21	57
2008	Non-visible minority	32	38	13	11	6	0	0	70	17	522

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	29	14	8	15	6	0	61	25	74
2019	Non-visible minority	28	28	17	14	11	1	0	57	25	419
2018	Visible minority	33	38	18	5	6	0	0	71	11	61
2018	Non-visible minority	32	32	20	9	7	1	0	64	16	392
2017	Visible minority	43	22	19	4	9	0	2	67	13	46
2017	Non-visible minority	23	35	19	12	9	2	0	59	21	338
2014	Visible minority	26	34	20	12	8	0	0	59	21	67
2014	Non-visible minority	23	34	19	12	9	2	1	59	21	478
2011	Visible minority	17	22	19	23	18	1	0	40	41	110
2011	Non-visible minority	15	25	26	17	15	2	0	40	33	576

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	30	13	9	16	4	0	60	26	73
2019	Non-visible minority	30	30	16	13	10	1	0	60	23	417
2018	Visible minority	30	47	12	4	6	0	0	77	10	60
2018	Non-visible minority	32	34	17	12	4	0	0	66	17	393
2017	Visible minority	44	26	15	10	2	0	2	72	13	47
2017	Non-visible minority	24	39	18	12	6	0	0	63	19	338
2014	Visible minority	27	35	22	13	3	0	0	62	16	67
2014	Non-visible minority	27	38	15	12	7	1	1	66	19	478
2011	Visible minority	16	30	22	15	16	1	0	46	32	112
2011	Non-visible minority	18	30	23	19	10	0	0	48	29	575
2008	Visible minority	17	25	22	22	14	0	0	42	36	59
2008	Non-visible minority	22	31	19	16	11	1	0	54	27	525

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	20	14	14	20	7	0	48	37	74
2019	Non-visible minority	26	22	21	14	11	4	1	51	27	419
2018	Visible minority	22	21	28	12	6	11	0	48	20	61
2018	Non-visible minority	31	24	20	12	9	3	0	57	22	391
2017	Visible minority	32	28	11	10	8	6	5	67	20	47
2017	Non-visible minority	25	28	14	18	9	4	1	56	29	338
2014	Visible minority	20	28	19	13	14	6	0	51	29	67
2014	Non-visible minority	26	26	20	11	11	6	1	55	24	478
2011	Visible minority	13	17	16	21	27	5	0	32	51	112
2011	Non-visible minority	18	24	20	17	16	5	1	44	34	575
2008	Visible minority	19	15	19	22	20	5	0	36	45	59
2008	Non-visible minority	22	24	19	14	15	5	0	48	31	525

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	45	21	35	74
2019	Non-visible minority	42	22	36	420
2018	Visible minority	46	13	41	59
2018	Non-visible minority	36	29	35	397
2017	Visible minority	39	25	35	47
2017	Non-visible minority	41	30	30	338
2014	Visible minority	44	16	40	67
2014	Non-visible minority	36	27	37	478
2011	Visible minority	49	12	39	112
2011	Non-visible minority	42	26	31	575

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	5	6	71	3	15	0	33
2019	Non-visible minority	8	17	56	1	10	7	177
2018	Visible minority	0	11	66	7	16	0	27
2018	Non-visible minority	15	15	53	3	11	4	144
2017	Visible minority	0	0	73	0	27	0	18
2017	Non-visible minority	12	14	49	6	12	8	136
2014	Visible minority	3	16	71	0	9999	10	31
2014	Non-visible minority	12	19	48	5	9999	15	171
2011	Visible minority	3	17	75	2	9999	3	58
2011	Non-visible minority	13	15	64	2	9999	6	251

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	47	11	12	3	0	3	74	15	73
2019	Non-visible minority	28	44	10	7	2	1	7	79	11	417

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	26	15	3	4	4	2	76	7	73
2019	Non-visible minority	49	25	10	1	1	6	7	86	3	417

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	73
2019	Non-visible minority	13	87	420
2018	Visible minority	21	79	60
2018	Non-visible minority	16	84	397

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	11
2019	Non-visible minority	100	54
2018	Visible minority	100	13
2018	Non-visible minority	100	63

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	54	46	11
2019	Non-visible minority	33	67	54

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	11
2019	Non-visible minority	46	54	54

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	11
2019	Non-visible minority	9	91	54

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	20	80	74
2019	Non-visible minority	20	80	419

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	12	8	22	5	14	28	11	32	31	73
2019	Non-visible minority	15	14	19	9	6	29	8	46	23	417
2018	Visible minority	19	14	24	9	5	25	5	47	19	61
2018	Non-visible minority	14	16	23	4	5	32	5	48	15	393
2017	Visible minority	23	12	24	4	10	22	4	47	20	47
2017	Non-visible minority	16	18	17	6	6	32	6	54	19	338
2014	Visible minority	15	22	21	9	3	24	6	53	17	67
2014	Non-visible minority	13	17	21	5	7	30	7	48	20	478

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	23	18	7	13	15	6	52	26	74
2019	Non-visible minority	28	28	23	6	5	10	1	63	12	419
2018	Visible minority	30	28	17	7	3	15	0	68	11	61
2018	Non-visible minority	26	39	18	4	3	9	0	72	9	393
2017	Visible minority	36	27	21	2	6	8	0	68	9	46
2017	Non-visible minority	30	34	13	5	4	13	1	74	11	337
2014	Visible minority	28	32	19	4	1	10	5	71	7	67
2014	Non-visible minority	25	34	20	3	5	12	1	68	9	478
2011	Visible minority	23	26	20	7	7	17	1	60	16	111
2011	Non-visible minority	20	32	20	9	5	14	0	60	16	576

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	72
2019	Non-visible minority	5	95	419
2018	Visible minority	10	90	61
2018	Non-visible minority	5	95	392

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	10
2019	Non-visible minority	0	100	23

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	10
2019	Non-visible minority	0	100	22

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	10
2019	Non-visible minority	0	100	22

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	10
2019	Non-visible minority	0	100	22

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	10
2019	Non-visible minority	0	100	22

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	73
2019	Non-visible minority	9	91	420

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	12	7	23	6	8	31	11	34	25	74
2019	Non-visible minority	17	15	21	3	3	33	10	55	10	419
2018	Visible minority	17	22	16	8	3	24	10	58	17	60
2018	Non-visible minority	17	16	21	1	3	36	6	57	7	395
2017	Visible minority	24	9	25	2	6	30	4	50	12	47
2017	Non-visible minority	17	14	20	2	2	39	5	57	7	338
2014	Visible minority	12	17	18	3	3	37	10	56	11	67
2014	Non-visible minority	16	14	18	2	4	36	10	55	11	478

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	16	28	8	8	18	6	42	21	74
2019	Non-visible minority	29	28	21	3	3	14	1	68	8	418
2018	Visible minority	26	23	19	7	3	19	3	64	12	61
2018	Non-visible minority	29	33	17	2	3	15	0	74	6	395
2017	Visible minority	40	30	10	2	4	14	0	81	7	47
2017	Non-visible minority	34	31	14	2	1	17	1	79	4	338
2014	Visible minority	25	30	18	0	4	20	3	72	5	67
2014	Non-visible minority	30	28	17	2	2	19	1	73	5	478
2011	Visible minority	27	28	16	7	3	20	0	68	12	112
2011	Non-visible minority	27	31	18	4	2	17	0	70	8	579

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	24	10	9	19	1	1	61	29	74
2019	Non-visible minority	27	26	23	13	11	0	0	53	24	419
2018	Visible minority	25	21	29	8	15	2	0	47	24	61
2018	Non-visible minority	24	27	23	12	13	0	1	52	25	396
2017	Visible minority	29	32	10	12	12	0	5	64	26	47
2017	Non-visible minority	24	24	19	11	19	0	3	49	31	337

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	26	25	13	11	0	51	24	74
2019	Non-visible minority	22	27	25	13	12	1	50	25	419
2018	Visible minority	20	24	23	16	16	0	44	32	61
2018	Non-visible minority	19	29	25	16	10	0	49	26	395
2017	Visible minority	26	30	24	16	4	0	56	20	47
2017	Non-visible minority	19	23	31	15	11	1	42	27	338

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	24	19	4	14	0	0	62	18	73
2019	Non-visible minority	25	28	23	13	9	0	1	54	23	412
2018	Visible minority	28	28	20	14	8	2	0	57	23	61
2018	Non-visible minority	25	25	26	14	10	0	1	50	24	395
2017	Visible minority	33	29	16	18	4	0	0	62	22	47
2017	Non-visible minority	17	29	27	15	10	0	2	48	25	337

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	22	22	19	16	0	43	35	73
2019	Non-visible minority	18	22	24	19	16	1	40	35	414
2018	Visible minority	20	19	23	14	24	0	40	38	61
2018	Non-visible minority	21	24	23	17	14	1	45	32	394
2017	Visible minority	17	25	22	17	16	2	43	34	47
2017	Non-visible minority	14	21	25	21	17	2	36	39	338

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	18	14	10	7	1	5	66	18	74
2019	Non-visible minority	49	24	11	7	4	0	4	76	12	417
2018	Visible minority	39	23	21	8	7	0	3	64	15	61
2018	Non-visible minority	44	28	11	8	3	0	6	76	12	395
2017	Visible minority	46	21	19	4	0	0	10	75	4	47
2017	Non-visible minority	41	24	19	7	2	1	7	69	10	335

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	27	25	10	7	0	0	57	18	74
2019	Non-visible minority	42	25	17	7	7	0	1	68	15	416
2018	Visible minority	35	19	20	13	8	4	2	56	22	61
2018	Non-visible minority	35	25	22	10	7	0	1	60	18	395
2017	Visible minority	30	31	12	13	12	0	2	62	26	47
2017	Non-visible minority	32	29	20	10	8	0	1	62	18	337

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	24	27	10	11	0	1	50	22	74
2019	Non-visible minority	28	30	19	12	8	1	1	60	21	420
2018	Visible minority	18	36	24	14	5	2	2	56	19	61
2018	Non-visible minority	25	30	24	15	5	0	1	55	20	395
2017	Visible minority	43	22	18	6	8	2	0	67	15	46
2017	Non-visible minority	28	32	19	15	6	0	1	60	20	337

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	28	25	16	13	0	0	46	29	74
2019	Non-visible minority	18	28	26	17	11	0	0	46	28	414
2018	Visible minority	20	35	16	16	10	2	1	57	27	61
2018	Non-visible minority	14	32	25	16	13	0	0	46	29	395
2017	Visible minority	29	28	13	4	21	2	2	60	26	46
2017	Non-visible minority	16	27	28	16	12	0	1	44	28	337

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	27	26	14	14	0	0	46	28	74
2019	Non-visible minority	22	26	23	17	11	0	1	49	28	416
2018	Visible minority	17	25	19	22	15	2	0	43	38	61
2018	Non-visible minority	21	27	25	15	11	0	0	49	27	396
2017	Visible minority	21	33	21	4	17	0	4	56	22	46
2017	Non-visible minority	22	27	21	21	9	0	1	49	30	337

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	22	18	7	13	0	0	62	20	73
2019	Non-visible minority	42	25	14	9	9	0	1	68	18	419

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	30	17	16	6	0	1	60	23	73
2019	Non-visible minority	33	30	20	9	6	0	1	65	15	414
2018	Visible minority	34	23	18	16	8	2	0	58	24	60
2018	Non-visible minority	31	30	24	10	5	0	0	61	15	394
2017	Visible minority	34	30	21	4	9	0	2	65	13	45
2017	Non-visible minority	30	29	19	10	9	1	2	61	19	337

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	14	12	8	6	0	3	73	14	74
2019	Non-visible minority	56	23	11	5	3	0	2	81	8	418
2018	Visible minority	45	26	16	5	7	2	0	72	11	61
2018	Non-visible minority	53	26	11	5	4	0	1	81	9	395
2017	Visible minority	68	23	4	2	4	0	0	90	6	47
2017	Non-visible minority	59	20	10	5	5	0	2	80	10	336

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	19	10	3	4	0	4	83	7	74
2019	Non-visible minority	76	10	5	1	2	1	5	91	3	417
2018	Visible minority	50	21	10	6	4	2	8	78	10	60
2018	Non-visible minority	71	13	7	2	2	0	6	89	4	394

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	15	10	4	11	1	5	73	17	73
2019	Non-visible minority	71	12	7	3	4	0	3	85	7	419
2018	Visible minority	58	18	5	6	8	2	3	80	15	60
2018	Non-visible minority	71	11	6	3	5	0	4	85	8	394
2017	Visible minority	67	8	6	2	4	4	8	86	7	47
2017	Non-visible minority	76	10	4	4	2	1	4	90	6	338

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	32	10	2	4	1	1	83	7	74
2019	Non-visible minority	58	25	12	2	2	0	1	84	4	416
2018	Visible minority	44	32	14	2	3	0	5	80	5	59
2018	Non-visible minority	56	25	10	5	3	0	1	81	8	396
2017	Visible minority	63	12	8	2	6	0	8	82	9	47
2017	Non-visible minority	60	23	8	4	1	0	3	86	6	338

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	22	10	7	7	1	1	76	14	74
2019	Non-visible minority	58	18	12	6	5	0	1	77	11	413
2018	Visible minority	50	24	5	6	10	0	5	78	17	58
2018	Non-visible minority	56	19	12	6	5	0	1	76	12	395
2017	Visible minority	67	8	6	4	8	0	6	80	13	47
2017	Non-visible minority	63	17	9	4	4	0	2	82	8	337

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	11	6	1	1	1	15	90	3	73
2019	Non-visible minority	57	11	7	2	1	0	22	87	4	416
2018	Visible minority	41	18	15	2	1	0	22	76	5	59
2018	Non-visible minority	58	11	7	1	1	0	22	89	3	394
2017	Visible minority	62	12	2	0	2	0	22	95	3	47
2017	Non-visible minority	60	12	6	2	0	0	20	90	2	337

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	75	13	4	2	0	3	4	94	2	74
2019	Non-visible minority	77	11	5	0	1	0	6	94	1	416
2018	Visible minority	51	20	11	5	0	0	13	81	6	59
2018	Non-visible minority	70	17	5	2	0	0	6	93	2	395
2017	Visible minority	71	10	2	0	2	4	10	95	2	47
2017	Non-visible minority	73	16	3	0	0	1	8	96	0	335

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	15	9	5	8	3	4	77	14	73
2019	Non-visible minority	71	10	8	5	3	0	3	83	9	417
2018	Visible minority	48	19	9	6	10	0	8	72	17	59
2018	Non-visible minority	65	15	6	5	5	0	4	84	11	397
2017	Visible minority	68	10	8	0	8	0	6	83	9	47
2017	Non-visible minority	62	15	9	3	4	1	6	82	8	338

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	25	9	6	5	1	2	80	11	71
2019	Non-visible minority	54	26	13	3	2	0	2	81	5	417
2018	Visible minority	46	21	18	6	5	0	3	70	11	59
2018	Non-visible minority	50	28	12	5	4	0	1	79	9	395
2017	Visible minority	56	17	14	4	4	0	4	76	9	47
2017	Non-visible minority	53	27	9	3	2	0	5	84	6	338

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	29	41	10	4	1	1	45	14	74
2019	Non-visible minority	15	31	36	14	3	0	0	46	18	420
2018	Visible minority	11	34	35	17	4	0	0	44	21	61
2018	Non-visible minority	14	27	41	14	4	0	0	41	18	396
2017	Visible minority	15	33	38	8	4	2	0	49	12	47
2017	Non-visible minority	13	29	35	16	7	0	1	42	23	337

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	14	43	20	14	0	0	34	24	74
2019	Non-visible minority	10	19	35	23	13	0	0	36	29	417
2018	Visible minority	7	20	37	26	10	0	0	36	27	60
2018	Non-visible minority	6	18	43	21	12	0	0	33	24	389
2017	Visible minority	11	8	31	31	15	2	2	48	19	46
2017	Non-visible minority	7	22	36	21	12	0	1	34	30	338

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	33	29	5	8	4	56	14	74
2019	Non-visible minority	24	39	23	9	3	3	64	13	418
2018	Visible minority	33	37	12	10	3	5	74	14	61
2018	Non-visible minority	27	40	17	8	4	5	70	13	398
2017	Visible minority	43	39	12	2	2	2	84	4	46
2017	Non-visible minority	33	41	14	5	4	3	76	9	338

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	35	21	9	15	4	54	24	74
2019	Non-visible minority	21	34	22	14	8	2	56	22	416
2018	Visible minority	37	31	8	17	8	0	67	25	60
2018	Non-visible minority	24	37	17	13	6	3	63	20	397
2017	Visible minority	35	26	19	8	8	4	64	17	47
2017	Non-visible minority	20	43	12	11	12	2	64	24	336

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	18	82	74
2019	Non-visible minority	16	84	418
2017	Visible minority	24	76	46
2017	Non-visible minority	16	84	338
2014	Visible minority	11	89	67
2014	Non-visible minority	17	83	477

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	58	42	14
2019	Non-visible minority	87	13	68
2017	Visible minority	100	0	11
2017	Non-visible minority	81	19	56
2014	Non-visible minority	84	16	80

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	33	22	6	7	5	1	27	73	74
2019	Non-visible minority	25	34	21	10	9	1	0	25	75	420
2018	Visible minority	30	16	29	17	5	2	2	31	69	58
2018	Non-visible minority	34	26	18	10	10	1	0	34	66	396
2017	Visible minority	34	17	27	5	13	3	2	35	65	47
2017	Non-visible minority	35	22	17	9	13	3	1	36	64	338

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	45	55	51
2019	Non-visible minority	58	42	311

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	63	37	50
2019	Non-visible minority	39	61	307
2018	Visible minority	35	65	39
2018	Non-visible minority	30	70	256

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	33	22	7	17	3	8	49	27	50
2019	Non-visible minority	14	25	18	18	14	2	10	43	36	308
2018	Visible minority	9	17	25	15	29	0	5	27	46	39
2018	Non-visible minority	13	30	15	14	19	1	8	47	36	257
2017	Visible minority	8	24	15	19	20	3	10	37	46	29
2017	Non-visible minority	12	26	18	16	17	1	10	43	37	207

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	21	21	5	32	3	7	36	41	50
2019	Non-visible minority	8	16	20	21	27	1	8	26	52	308
2018	Visible minority	0	7	30	21	42	0	0	7	63	39
2018	Non-visible minority	3	15	18	20	35	1	8	20	60	256
2017	Visible minority	0	8	7	34	44	3	3	9	84	29
2017	Non-visible minority	2	12	15	18	41	2	9	16	67	208

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	24	12	3	6	10	5	75	11	72
2019	Non-visible minority	34	21	15	12	12	1	5	58	25	413
2018	Visible minority	33	20	14	13	10	1	8	59	26	61
2018	Non-visible minority	37	16	16	13	12	1	5	57	27	396

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment