2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 49 3 7 11 0 0 78 19 25
2019 Not a person with a disability 42 41 6 10 2 0 0 82 12 469
2017 Person with a disability 34 39 5 14 9 0 0 73 23 21
2017 Not a person with a disability 39 44 5 9 2 0 0 84 11 364
2014 Person with a disability 28 53 4 11 4 0 0 82 15 28
2014 Not a person with a disability 34 48 5 10 3 0 0 82 13 522
2011 Person with a disability 30 34 3 27 7 0 0 64 33 32
2011 Not a person with a disability 27 47 8 13 4 0 0 75 17 655
2008 Person with a disability 29 48 14 5 5 0 0 76 10 21
2008 Not a person with a disability 40 43 5 9 3 0 0 83 12 566

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 28 7 0 7 0 0 86 7 25
2019 Not a person with a disability 58 26 7 6 2 0 0 85 8 469
2017 Person with a disability 72 24 0 5 0 0 0 95 5 21
2017 Not a person with a disability 56 29 6 7 2 0 0 85 8 364
2014 Person with a disability 57 29 4 7 4 0 0 86 10 28
2014 Not a person with a disability 53 27 8 10 3 0 0 79 13 522
2011 Person with a disability 50 35 3 9 3 0 0 84 13 32
2011 Not a person with a disability 54 28 7 8 2 0 0 82 11 655
2008 Person with a disability 57 10 0 19 14 0 0 67 33 21
2008 Not a person with a disability 51 29 7 9 3 0 0 81 13 566

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 41 22 7 8 0 0 64 14 25
2019 Not a person with a disability 47 32 7 12 3 0 0 78 15 470
2017 Person with a disability 34 41 15 5 5 0 0 75 9 21
2017 Not a person with a disability 45 36 6 9 4 0 0 81 13 363
2014 Person with a disability 31 54 3 11 0 0 0 85 11 28
2014 Not a person with a disability 45 37 6 8 4 0 0 82 12 522
2011 Person with a disability 30 30 12 22 6 0 0 60 28 32
2011 Not a person with a disability 41 37 8 10 3 0 1 79 13 655

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 36 21 11 8 0 0 61 18 25
2019 Not a person with a disability 30 40 15 10 4 1 0 70 15 469
2018 Person with a disability 15 34 15 26 10 0 0 49 36 27
2018 Not a person with a disability 32 43 9 10 4 0 1 76 15 431
2017 Person with a disability 13 39 21 23 5 0 0 52 28 21
2017 Not a person with a disability 34 38 13 8 5 0 1 73 14 362
2014 Person with a disability 17 39 22 7 15 0 0 56 22 28
2014 Not a person with a disability 32 41 12 11 3 0 0 73 15 522
2011 Person with a disability 23 30 25 12 7 0 3 55 19 32
2011 Not a person with a disability 29 34 18 12 7 0 1 64 19 655
2008 Person with a disability 19 33 14 14 14 0 5 55 30 21
2008 Not a person with a disability 28 38 16 9 6 0 2 68 15 566

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 41 25 16 3 15 0 0 65 19 25
2019 Not a person with a disability 48 34 11 5 2 0 0 82 7 468
2017 Person with a disability 35 41 0 14 9 0 0 77 23 21
2017 Not a person with a disability 49 35 8 5 3 0 0 84 8 363
2014 Person with a disability 39 42 4 11 4 0 0 82 15 28
2014 Not a person with a disability 50 38 7 3 1 1 0 89 4 522

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 17 12 17 11 0 0 59 29 25
2019 Not a person with a disability 51 32 8 5 3 0 0 84 8 467
2018 Person with a disability 34 39 3 13 11 0 0 73 23 27
2018 Not a person with a disability 50 32 10 4 4 0 0 83 7 430
2017 Person with a disability 69 13 4 0 14 0 0 82 14 21
2017 Not a person with a disability 49 31 8 7 4 0 1 81 11 361
2014 Person with a disability 35 40 11 7 7 0 0 75 14 28
2014 Not a person with a disability 47 32 8 7 5 0 1 80 12 522
2011 Person with a disability 45 42 0 6 6 0 0 87 13 32
2011 Not a person with a disability 36 35 13 10 4 0 2 73 14 651

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 44 30 10 11 4 0 0 74 16 25
2019 Not a person with a disability 36 35 13 11 5 0 0 71 16 470
2018 Person with a disability 26 49 7 11 7 0 0 75 18 27
2018 Not a person with a disability 37 38 12 8 5 0 0 75 13 428
2017 Person with a disability 17 48 21 9 5 0 0 65 14 21
2017 Not a person with a disability 40 39 11 6 4 0 0 79 10 364
2014 Person with a disability 34 44 11 7 4 0 0 78 11 28
2014 Not a person with a disability 38 40 11 8 4 0 0 78 11 521
2011 Person with a disability 38 34 6 9 13 0 0 73 21 32
2011 Not a person with a disability 33 41 12 9 5 0 0 74 14 652
2008 Person with a disability 48 33 5 10 5 0 0 81 14 21
2008 Not a person with a disability 38 43 9 6 4 0 0 81 10 562

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 28 11 3 11 0 0 74 15 25
2019 Not a person with a disability 35 37 14 7 7 0 0 72 14 468
2018 Person with a disability 19 26 27 13 16 0 0 45 29 27
2018 Not a person with a disability 38 35 13 9 4 0 1 74 13 428
2017 Person with a disability 25 34 18 14 9 0 0 59 23 21
2017 Not a person with a disability 37 35 12 10 5 0 0 72 15 364
2014 Person with a disability 14 51 11 11 11 3 0 67 22 28
2014 Not a person with a disability 34 36 12 9 9 1 0 70 19 522
2011 Person with a disability 31 31 6 13 20 0 0 61 32 31
2011 Not a person with a disability 24 35 17 15 9 0 0 59 24 654

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 19 31 12 11 0 0 46 23 25
2019 Not a person with a disability 25 39 13 14 8 1 0 65 22 465
2018 Person with a disability 8 41 25 7 18 0 0 49 25 27
2018 Not a person with a disability 29 38 14 12 6 0 0 68 19 430
2017 Person with a disability 18 41 9 14 18 0 0 59 32 21
2017 Not a person with a disability 31 39 11 15 4 0 0 70 19 363

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 29 25 3 4 0 0 68 7 25
2019 Not a person with a disability 40 37 12 6 5 0 0 77 11 465
2018 Person with a disability 36 44 7 12 0 0 0 81 12 27
2018 Not a person with a disability 45 43 6 4 2 0 0 88 6 429
2017 Person with a disability 24 58 0 9 9 0 0 82 18 21
2017 Not a person with a disability 44 37 10 6 2 1 0 81 9 364
2014 Person with a disability 41 44 11 0 4 0 0 85 4 28
2014 Not a person with a disability 47 36 8 4 4 1 0 83 9 522
2011 Person with a disability 46 33 12 9 0 0 0 79 9 32
2011 Not a person with a disability 42 38 10 6 3 0 0 80 10 652
2008 Person with a disability 48 43 5 0 5 0 0 90 5 21
2008 Not a person with a disability 47 37 7 4 4 0 0 85 8 564

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 25 18 11 11 0 0 60 22 25
2019 Not a person with a disability 35 33 15 10 7 0 0 68 18 466
2018 Person with a disability 27 18 23 13 19 0 0 44 33 27
2018 Not a person with a disability 39 35 13 9 4 0 0 74 13 430
2017 Person with a disability 44 14 14 15 14 0 0 58 29 21
2017 Not a person with a disability 35 36 12 10 7 0 1 72 16 362

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 25 11 0 4 0 0 85 4 25
2019 Not a person with a disability 46 33 13 5 2 0 0 80 7 465
2018 Person with a disability 48 34 11 7 0 0 0 82 7 27
2018 Not a person with a disability 50 31 13 4 2 0 0 81 6 425
2017 Person with a disability 55 35 9 0 0 0 0 91 0 21
2017 Not a person with a disability 53 37 8 3 0 0 0 89 3 364
2014 Person with a disability 64 19 18 0 0 0 0 82 0 28
2014 Not a person with a disability 65 24 7 2 1 0 0 90 3 522
2011 Person with a disability 56 25 9 3 7 0 0 82 9 32
2011 Not a person with a disability 56 32 8 3 0 0 0 89 3 653

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 29 27 7 8 0 0 59 14 25
2019 Not a person with a disability 33 38 13 9 6 0 0 72 15 466
2018 Person with a disability 15 34 21 19 11 0 0 49 30 27
2018 Not a person with a disability 34 38 13 10 3 0 0 73 14 429
2017 Person with a disability 33 39 5 14 9 0 0 72 23 21
2017 Not a person with a disability 38 37 11 9 4 0 0 75 14 363
2014 Person with a disability 25 54 11 4 7 0 0 79 11 28
2014 Not a person with a disability 29 40 13 10 7 0 1 70 17 522
2011 Person with a disability 24 45 9 9 12 0 0 70 21 32
2011 Not a person with a disability 27 41 13 11 8 0 0 68 19 654

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 22 22 9 11 0 0 59 20 25
2019 Not a person with a disability 42 34 14 6 4 0 0 76 10 467
2018 Person with a disability 23 40 11 11 16 0 0 62 27 27
2018 Not a person with a disability 42 35 11 7 4 0 0 78 12 427
2017 Person with a disability 49 9 14 23 5 0 0 58 28 21
2017 Not a person with a disability 44 32 12 7 5 0 0 76 12 364
2014 Person with a disability 32 39 18 4 7 0 0 71 11 28
2014 Not a person with a disability 36 34 16 9 4 0 0 71 13 522

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 39 12 8 8 0 0 72 16 23
2019 Not a person with a disability 34 38 14 9 5 1 0 72 14 462
2018 Person with a disability 23 44 14 19 0 0 0 66 19 27
2018 Not a person with a disability 36 37 13 9 4 0 0 74 14 426
2017 Person with a disability 38 25 23 9 5 0 0 63 14 21
2017 Not a person with a disability 40 33 13 10 5 0 0 73 14 364
2014 Person with a disability 24 36 10 15 15 0 0 60 30 28
2014 Not a person with a disability 34 37 14 8 5 1 0 72 14 522
2011 Person with a disability 28 41 3 16 9 0 3 71 26 32
2011 Not a person with a disability 30 40 14 11 4 0 0 71 15 655

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 22 18 3 4 0 0 75 8 25
2019 Not a person with a disability 39 38 12 7 4 0 0 78 10 470
2018 Person with a disability 37 26 22 12 3 0 0 63 16 27
2018 Not a person with a disability 40 40 11 7 3 0 0 80 9 431
2017 Person with a disability 35 42 23 0 0 0 0 77 0 21
2017 Not a person with a disability 42 39 11 5 2 0 0 82 7 363
2014 Person with a disability 38 47 4 4 7 0 0 85 11 28
2014 Not a person with a disability 42 39 11 5 3 0 0 81 7 522
2011 Person with a disability 45 28 12 9 7 0 0 73 15 32
2011 Not a person with a disability 36 43 10 8 3 0 0 80 10 652
2008 Person with a disability 38 48 0 10 5 0 0 86 14 21
2008 Not a person with a disability 43 41 7 6 3 0 0 84 9 564

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 9 28 12 4 0 0 57 15 24
2019 Not a person with a disability 42 32 15 6 5 0 0 74 11 467
2018 Person with a disability 35 29 21 4 11 0 0 64 14 27
2018 Not a person with a disability 41 31 16 8 4 0 0 72 12 431
2017 Person with a disability 26 24 32 14 5 0 0 49 19 21
2017 Not a person with a disability 37 39 15 5 3 0 0 76 8 363
2014 Person with a disability 29 43 18 10 0 0 0 72 10 28
2014 Not a person with a disability 37 37 15 8 2 0 0 75 10 521
2011 Person with a disability 30 32 19 13 6 0 0 62 19 32
2011 Not a person with a disability 35 33 19 8 5 0 0 68 13 653
2008 Person with a disability 33 10 10 10 38 0 0 43 48 21
2008 Not a person with a disability 24 32 19 15 10 0 0 56 24 565

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 31 21 12 25 0 0 37 42 25
2019 Not a person with a disability 18 31 33 11 7 1 1 18 49 471
2018 Person with a disability 29 29 27 7 5 3 0 13 60 27
2018 Not a person with a disability 14 30 35 14 5 1 1 20 45 430
2017 Person with a disability 34 23 35 0 8 0 0 8 57 21
2017 Not a person with a disability 15 31 32 14 5 0 2 19 48 363
2014 Person with a disability 25 31 40 0 3 0 0 3 56 28
2014 Not a person with a disability 13 34 31 13 6 1 2 20 48 522
2011 Person with a disability 19 34 21 9 10 3 3 21 56 32
2011 Not a person with a disability 16 33 28 13 5 0 4 19 51 652
2008 Person with a disability 24 33 33 5 0 5 0 5 60 21
2008 Not a person with a disability 20 34 29 11 3 1 2 15 55 562

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 21 28 13 16 4 0 30 41 25
2019 Not a person with a disability 28 23 26 12 8 2 1 20 53 466
2018 Person with a disability 44 30 19 8 0 0 0 8 74 27
2018 Not a person with a disability 16 30 28 14 8 2 1 23 47 429
2017 Person with a disability 43 23 15 16 4 0 0 19 66 21
2017 Not a person with a disability 23 25 30 12 7 2 2 20 49 363
2014 Person with a disability 17 44 21 7 4 3 4 12 66 28
2014 Not a person with a disability 16 23 32 14 8 3 3 24 42 521
2011 Person with a disability 29 25 25 15 3 3 0 18 56 32
2011 Not a person with a disability 24 28 25 12 5 2 4 19 54 651
2008 Person with a disability 43 38 10 10 0 0 0 10 81 21
2008 Not a person with a disability 23 32 22 13 6 2 2 20 57 562

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 32 19 5 20 5 0 27 53 25
2019 Not a person with a disability 29 22 24 15 8 2 1 23 52 468
2018 Person with a disability 47 12 33 8 0 0 0 8 59 27
2018 Not a person with a disability 23 32 27 10 5 2 2 15 57 430
2017 Person with a disability 47 23 22 5 4 0 0 8 70 21
2017 Not a person with a disability 23 28 27 12 4 1 3 18 54 363
2014 Person with a disability 37 35 14 11 0 3 0 11 74 27
2014 Not a person with a disability 30 29 23 11 4 2 2 16 61 522
2011 Person with a disability 28 32 6 22 3 3 6 28 66 32
2011 Not a person with a disability 27 26 22 11 5 2 6 18 58 653
2008 Person with a disability 48 29 14 5 0 5 0 5 80 21
2008 Not a person with a disability 24 28 24 13 6 2 4 20 54 561

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 11 24 18 29 0 0 47 29 25
2019 Not a person with a disability 12 18 30 25 13 0 1 39 30 469
2018 Person with a disability 22 14 36 19 9 0 0 28 36 27
2018 Not a person with a disability 9 21 30 28 10 1 1 39 30 430
2017 Person with a disability 23 32 14 10 15 0 5 27 58 21
2017 Not a person with a disability 13 21 31 25 9 1 1 35 34 363
2014 Person with a disability 6 21 33 29 10 0 0 39 28 28
2014 Not a person with a disability 12 16 38 21 9 1 2 31 29 520
2011 Person with a disability 16 17 36 21 4 3 3 27 35 32
2011 Not a person with a disability 14 24 30 16 8 1 6 26 41 649
2008 Person with a disability 48 24 19 0 5 5 0 5 75 21
2008 Not a person with a disability 22 28 27 13 7 1 3 20 52 559

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 11 33 16 8 23 9 0 34 48 25
2019 Not a person with a disability 21 21 24 19 11 1 2 31 44 469
2018 Person with a disability 26 29 25 16 4 0 0 20 55 27
2018 Not a person with a disability 14 26 26 20 9 2 2 31 42 428
2017 Person with a disability 32 33 20 10 4 0 0 14 66 21
2017 Not a person with a disability 20 23 28 14 9 2 4 24 46 361
2014 Person with a disability 35 33 18 10 3 0 0 14 69 28
2014 Not a person with a disability 22 26 26 16 6 2 3 23 50 521
2011 Person with a disability 35 32 22 6 3 3 0 9 69 32
2011 Not a person with a disability 22 24 26 14 7 1 6 23 50 653
2008 Person with a disability 35 15 25 15 0 5 5 17 56 20
2008 Not a person with a disability 23 28 25 13 7 2 3 21 53 560

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 31 22 13 16 5 0 30 47 25
2019 Not a person with a disability 24 22 20 16 13 4 2 31 48 468
2018 Person with a disability 35 22 25 14 4 0 0 18 57 27
2018 Not a person with a disability 17 26 25 17 10 4 2 28 46 431
2017 Person with a disability 23 42 32 0 4 0 0 4 65 21
2017 Not a person with a disability 24 25 24 16 6 3 2 23 52 363
2014 Person with a disability 26 25 22 25 0 3 0 25 52 28
2014 Not a person with a disability 15 20 26 23 9 3 4 35 37 521
2011 Person with a disability 38 25 15 9 7 6 0 17 68 32
2011 Not a person with a disability 23 24 25 14 6 4 4 21 52 649
2008 Person with a disability 48 24 24 5 0 0 0 5 71 21
2008 Not a person with a disability 27 26 23 11 6 2 4 18 57 563

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 26 9 16 15 11 0 35 56 25
2019 Not a person with a disability 21 22 28 15 11 2 1 27 44 470
2018 Person with a disability 33 32 20 11 0 3 0 12 67 27
2018 Not a person with a disability 18 28 31 15 5 3 1 21 47 430
2017 Person with a disability 32 29 15 11 8 0 5 20 65 21
2017 Not a person with a disability 20 23 33 13 7 2 2 21 45 361
2014 Person with a disability 22 27 36 4 7 0 4 11 51 28
2014 Not a person with a disability 21 27 30 10 6 3 3 17 51 521

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 8 28 28 14 22 0 0 36 36 25
2019 Not a person with a disability 9 19 25 29 17 0 0 46 29 470
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 17 8 3 9 0 0 80 12 25
2019 Not a person with a disability 67 23 4 4 2 0 0 90 5 470
2017 Person with a disability 72 18 6 0 5 0 0 90 5 21
2017 Not a person with a disability 70 24 2 3 1 0 0 94 4 364
2014 Person with a disability 56 18 15 7 0 4 0 77 8 28
2014 Not a person with a disability 74 17 4 3 1 0 1 92 4 522
2011 Person with a disability 63 24 3 6 3 0 0 87 10 32
2011 Not a person with a disability 67 23 4 4 2 0 1 91 6 653
2008 Person with a disability 52 24 5 10 5 0 5 80 15 21
2008 Not a person with a disability 65 24 4 5 2 0 1 90 7 565

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 15 18 0 15 13 0 62 17 25
2019 Not a person with a disability 34 31 18 8 4 3 2 68 13 470
2018 Person with a disability 19 26 26 7 19 0 4 46 27 27
2018 Not a person with a disability 28 33 16 6 7 5 5 68 14 429
2017 Person with a disability 25 26 24 12 14 0 0 50 26 21
2017 Not a person with a disability 36 31 12 10 5 2 3 71 16 364
2014 Person with a disability 25 36 19 11 7 3 0 62 18 28
2014 Not a person with a disability 36 27 13 9 7 3 5 69 17 522

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 22 4 3 11 0 0 82 15 25
2019 Not a person with a disability 52 29 8 7 4 0 0 81 11 469
2018 Person with a disability 34 29 7 11 19 0 0 63 30 27
2018 Not a person with a disability 49 32 9 6 4 1 0 81 10 428
2017 Person with a disability 46 5 27 13 9 0 0 50 23 21
2017 Not a person with a disability 54 26 7 8 4 0 1 82 12 364
2014 Person with a disability 35 29 18 7 11 0 0 64 18 28
2014 Not a person with a disability 52 28 8 6 6 0 0 81 12 521

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 63 22 3 4 8 0 0 85 11 25
2019 Not a person with a disability 54 32 7 4 2 0 0 87 6 470
2018 Person with a disability 48 18 11 7 16 0 0 66 23 27
2018 Not a person with a disability 52 35 6 4 3 0 0 87 7 429
2017 Person with a disability 46 30 14 5 5 0 0 77 9 21
2017 Not a person with a disability 53 35 6 3 3 0 0 87 7 364
2014 Person with a disability 39 32 11 11 7 0 0 71 18 28
2014 Not a person with a disability 51 35 7 4 2 0 0 86 7 520

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 25 19 0 4 0 0 77 4 25
2019 Not a person with a disability 49 35 10 3 2 0 0 85 5 468
2018 Person with a disability 33 33 14 3 12 3 0 69 16 27
2018 Not a person with a disability 48 35 11 3 2 1 0 84 5 430
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 42 3 11 0 0 3 85 11 25
2019 Not a person with a disability 57 23 12 3 1 1 1 83 5 467

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 41 20 0 11 0 0 69 11 25
2019 Not a person with a disability 45 29 14 7 4 0 1 75 11 470
2018 Person with a disability 22 43 6 7 14 4 3 70 23 27
2018 Not a person with a disability 44 33 10 9 3 1 0 78 12 425
2017 Person with a disability 49 33 9 0 5 5 0 86 5 21
2017 Not a person with a disability 44 29 13 8 4 0 2 75 12 364
2014 Person with a disability 30 44 11 4 11 0 0 74 15 27
2014 Not a person with a disability 43 35 8 6 6 1 1 80 12 522
2011 Person with a disability 35 35 14 9 6 0 0 70 16 31
2011 Not a person with a disability 33 37 13 11 5 1 0 71 16 653
2008 Person with a disability 24 43 10 14 10 0 0 67 24 21
2008 Not a person with a disability 36 32 12 11 8 1 1 69 19 566

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 16 15 7 8 3 0 69 15 25
2019 Not a person with a disability 50 24 13 4 4 2 1 77 9 469
2018 Person with a disability 25 30 10 8 16 7 3 62 26 27
2018 Not a person with a disability 50 29 11 6 2 2 0 81 8 424
2017 Person with a disability 46 40 4 0 0 9 0 95 0 21
2017 Not a person with a disability 49 28 12 6 2 2 1 79 9 364
2014 Person with a disability 39 36 11 0 7 7 0 81 7 28
2014 Not a person with a disability 49 31 10 4 4 3 0 82 8 522
2011 Person with a disability 39 34 14 3 3 3 3 78 7 31
2011 Not a person with a disability 37 33 15 7 5 2 1 72 13 652
2008 Person with a disability 24 38 5 19 10 5 0 65 30 21
2008 Not a person with a disability 40 29 13 7 7 3 1 72 15 566

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 37 11 3 8 3 0 77 11 25
2019 Not a person with a disability 50 27 11 5 4 1 1 79 10 465
2018 Person with a disability 33 26 14 20 3 0 3 62 24 27
2018 Not a person with a disability 50 29 12 7 2 0 0 80 9 422
2017 Person with a disability 49 42 0 0 0 9 0 100 0 21
2017 Not a person with a disability 47 31 10 8 3 0 1 78 12 363
2014 Person with a disability 36 39 4 10 11 0 0 75 21 28
2014 Not a person with a disability 48 30 10 6 5 1 0 79 11 522
2011 Person with a disability 40 39 3 15 3 0 0 79 18 32
2011 Not a person with a disability 36 36 13 10 5 0 0 72 15 653
2008 Person with a disability 29 29 14 19 5 5 0 60 25 21
2008 Not a person with a disability 40 32 12 9 6 1 0 73 15 565

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 68 16 0 9 3 0 4 87 13 25
2019 Not a person with a disability 82 12 3 2 1 0 1 95 2 465
2017 Person with a disability 85 10 0 0 5 0 0 95 5 21
2017 Not a person with a disability 81 17 2 0 0 0 0 97 1 364
2014 Person with a disability 75 25 0 0 0 0 0 100 0 28
2014 Not a person with a disability 81 13 2 2 1 0 1 95 3 522
2011 Person with a disability 78 15 3 0 3 0 0 93 3 31
2011 Not a person with a disability 82 13 2 1 1 0 1 96 3 652
2008 Person with a disability 71 14 5 5 0 5 0 90 5 21
2008 Not a person with a disability 82 11 2 3 1 0 2 94 4 564

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 58 18 12 12 0 0 0 76 12 25
2019 Not a person with a disability 64 19 7 4 2 1 2 86 7 470
2017 Person with a disability 67 23 0 5 5 0 0 91 9 21
2017 Not a person with a disability 54 24 9 4 4 2 3 82 9 364
2014 Person with a disability 36 26 15 0 7 7 10 74 8 28
2014 Not a person with a disability 54 22 7 4 4 3 6 84 9 522
2011 Person with a disability 30 26 9 6 15 6 7 65 25 32
2011 Not a person with a disability 34 26 13 9 7 3 9 67 18 655

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 25 9 0 8 3 0 83 8 25
2019 Not a person with a disability 63 20 8 3 4 1 0 85 7 468
2018 Person with a disability 45 31 3 3 7 7 3 85 11 27
2018 Not a person with a disability 63 21 9 2 3 1 0 85 5 423
2017 Person with a disability 82 9 4 0 0 5 0 95 0 21
2017 Not a person with a disability 59 26 7 4 2 1 1 86 6 364

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 25 8 3 11 0 0 78 15 25
2019 Not a person with a disability 54 25 10 6 5 0 0 79 11 470
2018 Person with a disability 34 30 14 0 19 0 3 66 20 27
2018 Not a person with a disability 52 26 10 5 5 1 0 79 11 423
2017 Person with a disability 71 20 0 4 0 5 0 95 5 21
2017 Not a person with a disability 55 24 10 7 3 1 1 80 10 362
2014 Person with a disability 43 39 4 7 3 4 0 85 11 28
2014 Not a person with a disability 54 28 8 4 4 1 1 83 9 522
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 27 7 14 14 5 0 62 30 25
2019 Not a person with a disability 27 28 16 14 11 4 0 57 26 464
2018 Person with a disability 18 23 18 22 9 11 0 46 34 27
2018 Not a person with a disability 27 36 19 8 4 6 0 66 13 430
2017 Person with a disability 12 48 9 19 5 7 0 65 25 21
2017 Not a person with a disability 29 36 15 10 6 5 0 69 16 364
2014 Person with a disability 23 36 23 7 8 4 0 62 15 28
2014 Not a person with a disability 30 34 16 8 5 6 0 68 14 522
2011 Person with a disability 13 30 16 19 19 3 0 44 39 32
2011 Not a person with a disability 16 27 20 15 12 10 1 48 30 650

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 25 14 11 18 5 0 55 30 25
2019 Not a person with a disability 23 28 17 15 15 1 0 51 31 465
2018 Person with a disability 11 19 21 29 16 4 0 31 46 27
2018 Not a person with a disability 23 37 20 13 5 2 0 61 19 427
2017 Person with a disability 14 44 14 18 9 0 0 58 28 21
2017 Not a person with a disability 22 34 16 15 9 3 1 58 25 364
2014 Person with a disability 26 33 7 18 15 0 0 60 33 28
2014 Not a person with a disability 26 34 18 12 7 3 0 62 20 522
2011 Person with a disability 22 19 24 9 22 3 0 43 32 32
2011 Not a person with a disability 15 30 20 17 13 4 0 47 31 651
2008 Person with a disability 5 10 33 10 43 0 0 14 52 21
2008 Not a person with a disability 17 27 19 17 16 3 0 46 34 565

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 25 24 12 20 15 5 0 51 36 24
2019 Not a person with a disability 17 25 21 19 14 3 0 44 35 461
2018 Person with a disability 11 19 18 31 14 7 0 33 48 27
2018 Not a person with a disability 18 31 24 15 8 4 0 51 24 427
2017 Person with a disability 5 28 23 21 23 0 0 33 44 21
2017 Not a person with a disability 17 24 24 18 11 5 0 43 31 364
2014 Person with a disability 14 17 33 11 18 6 0 33 32 28
2014 Not a person with a disability 17 33 21 16 9 4 0 52 26 522
2011 Person with a disability 22 37 9 13 19 0 0 59 31 32
2011 Not a person with a disability 9 28 25 20 11 7 0 39 34 653
2008 Person with a disability 0 24 19 10 43 5 0 25 55 21
2008 Not a person with a disability 9 25 22 23 16 4 0 37 41 565

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 3 18 6 21 9 0 50 30 25
2019 Not a person with a disability 17 25 20 22 15 2 0 42 37 464
2018 Person with a disability 12 11 36 19 18 3 0 23 39 27
2018 Not a person with a disability 18 32 21 17 7 3 0 52 26 427
2017 Person with a disability 21 19 23 9 28 0 0 40 37 21
2017 Not a person with a disability 16 35 19 15 9 5 0 54 26 363
2014 Person with a disability 14 28 14 29 15 0 0 42 44 28
2014 Not a person with a disability 20 33 16 18 10 2 0 55 29 522
2011 Person with a disability 13 42 9 18 16 3 0 56 35 32
2011 Not a person with a disability 15 32 20 19 11 3 0 48 31 652
2008 Person with a disability 14 24 5 14 33 10 0 42 53 21
2008 Not a person with a disability 15 33 16 21 14 2 0 49 35 563

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 42 22 24 7 0 5 0 67 8 25
2019 Not a person with a disability 41 24 19 10 4 2 0 66 14 470
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 39 31 8 5 0 0 57 13 25
2019 Not a person with a disability 19 39 17 15 9 0 0 59 24 466
2018 Person with a disability 12 45 21 18 4 0 0 57 22 27
2018 Not a person with a disability 23 43 16 15 3 1 0 66 18 431
2017 Person with a disability 24 39 14 19 5 0 0 63 24 21
2017 Not a person with a disability 24 42 17 9 7 1 0 67 16 363
2014 Person with a disability 25 52 15 7 0 0 0 77 7 28
2014 Not a person with a disability 31 44 13 8 3 1 0 76 11 521
2011 Person with a disability 32 37 15 10 6 0 0 69 16 32
2011 Not a person with a disability 29 40 13 11 5 2 0 71 16 649

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 20 19 12 26 9 0 37 42 25
2019 Not a person with a disability 10 23 21 25 19 2 0 34 44 465

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 17 8 0 20 0 4 71 21 25
2019 Not a person with a disability 35 33 15 9 4 3 0 71 13 468
2018 Person with a disability 29 29 14 16 11 0 0 59 27 27
2018 Not a person with a disability 36 34 15 8 2 4 0 74 11 430
2017 Person with a disability 47 19 16 9 9 0 0 65 18 21
2017 Not a person with a disability 39 38 8 7 4 3 1 80 12 363
2014 Person with a disability 41 41 7 7 0 4 0 85 7 28
2014 Not a person with a disability 47 33 8 6 2 2 1 83 9 521
2011 Person with a disability 24 24 20 6 19 7 0 52 27 32
2011 Not a person with a disability 26 32 12 15 9 5 1 62 25 653
2008 Person with a disability 19 24 10 14 19 14 0 50 39 21
2008 Not a person with a disability 36 30 10 10 8 5 1 70 19 565

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 27 16 7 11 0 0 66 18 25
2019 Not a person with a disability 26 32 23 10 6 2 0 60 16 469
2018 Person with a disability 18 39 15 18 11 0 0 56 29 27
2018 Not a person with a disability 29 41 18 7 2 3 0 72 9 430

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 0 14 4 21 22 4 47 34 25
2019 Not a person with a disability 18 19 24 12 12 12 3 44 28 470
2018 Person with a disability 4 24 25 19 24 4 0 29 45 26
2018 Not a person with a disability 21 20 23 11 9 13 4 49 23 429
2017 Person with a disability 20 13 20 18 24 0 6 35 44 21
2017 Not a person with a disability 17 25 18 11 11 14 4 51 27 364
2014 Person with a disability 14 7 21 22 26 10 0 23 53 28
2014 Not a person with a disability 20 21 20 13 12 11 4 48 29 522
2011 Person with a disability 11 17 6 24 35 6 0 30 64 32
2011 Not a person with a disability 9 16 18 18 16 16 6 32 44 652

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 31 16 11 11 4 0 61 23 25
2019 Not a person with a disability 22 30 20 14 11 3 1 54 26 469
2018 Person with a disability 7 31 21 15 26 0 0 38 41 27
2018 Not a person with a disability 23 35 20 11 6 4 0 61 18 431
2017 Person with a disability 30 19 19 19 14 0 0 49 32 21
2017 Not a person with a disability 31 35 14 10 5 4 0 69 16 362
2014 Person with a disability 23 30 25 11 11 0 0 53 22 28
2014 Not a person with a disability 24 38 18 10 7 4 0 64 17 522
2011 Person with a disability 24 27 12 18 19 0 0 51 37 32
2011 Not a person with a disability 22 30 19 16 10 2 1 53 27 652
2008 Person with a disability 29 10 19 24 19 0 0 38 43 21
2008 Not a person with a disability 22 37 17 13 8 2 1 61 22 565

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 19 25 3 30 0 3 40 35 25
2019 Not a person with a disability 16 23 19 18 18 4 3 41 39 468
2018 Person with a disability 0 7 22 29 38 0 4 7 70 27
2018 Not a person with a disability 17 27 21 16 12 3 3 47 30 430
2017 Person with a disability 5 6 17 24 39 0 10 12 69 20
2017 Not a person with a disability 18 25 14 17 16 4 6 48 36 364
2014 Person with a disability 14 13 8 28 34 0 3 28 64 28
2014 Not a person with a disability 12 20 15 20 22 4 5 36 47 522
2011 Person with a disability 6 25 9 9 44 0 7 34 57 32
2011 Not a person with a disability 12 17 15 25 25 3 3 31 53 654
2008 Person with a disability 14 14 10 24 38 0 0 29 62 21
2008 Not a person with a disability 17 28 14 18 18 2 3 48 38 562

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 16 12 7 17 5 0 62 26 25
2019 Not a person with a disability 59 19 12 3 3 0 3 81 7 470

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 70 7 0 0 3 9 11 96 4 25
2019 Not a person with a disability 59 10 8 5 6 2 10 79 12 470

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 49 22 9 11 0 5 3 78 12 25
2019 Not a person with a disability 53 20 14 5 3 2 3 77 8 469

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 37 24 23 3 4 5 3 67 8 25
2019 Not a person with a disability 45 18 16 7 5 3 6 70 13 467

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 52 7 5 10 18 7 0 64 30 25
2019 Not a person with a disability 56 13 9 6 7 3 7 76 14 469

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 55 16 12 3 4 9 0 78 8 25
2019 Not a person with a disability 69 12 8 4 1 2 4 86 5 471

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 64 11 3 0 11 11 0 84 12 25
2019 Not a person with a disability 74 7 6 2 3 3 4 87 6 467

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 35 9 3 11 9 0 75 16 25
2019 Not a person with a disability 81 4 4 1 1 2 7 93 2 463

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 23 28 7 8 5 0 56 15 25
2019 Not a person with a disability 24 40 22 6 5 3 0 66 11 470
2018 Person with a disability 8 41 14 30 4 3 0 50 35 27
2018 Not a person with a disability 30 38 18 7 2 4 0 71 10 431
2017 Person with a disability 25 20 28 14 14 0 0 44 28 21
2017 Not a person with a disability 27 36 20 7 6 4 1 65 14 363

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 27 18 3 11 5 0 65 15 25
2019 Not a person with a disability 36 36 13 8 4 2 0 74 13 469
2018 Person with a disability 22 51 7 7 9 3 0 76 17 27
2018 Not a person with a disability 45 38 9 3 1 3 0 86 4 425
2017 Person with a disability 40 33 0 19 9 0 0 72 28 21
2017 Not a person with a disability 46 38 8 4 2 1 0 85 7 364
2014 Person with a disability 28 36 18 11 3 3 0 66 15 28
2014 Not a person with a disability 44 39 8 3 2 3 0 86 6 522
2011 Person with a disability 25 38 6 7 16 9 0 69 24 32
2011 Not a person with a disability 29 38 17 7 4 5 0 71 11 651

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 15 28 3 11 0 0 58 14 25
2019 Not a person with a disability 38 33 18 4 4 4 0 73 8 469
2018 Person with a disability 25 44 14 16 0 0 0 70 16 27
2018 Not a person with a disability 45 36 10 3 1 4 0 85 5 426
2017 Person with a disability 38 34 14 5 4 5 0 76 9 21
2017 Not a person with a disability 44 37 10 3 1 4 0 85 4 362
2014 Person with a disability 35 35 15 4 4 6 0 75 8 28
2014 Not a person with a disability 42 34 12 2 2 7 0 83 4 521

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 21 15 0 11 0 0 74 11 25
2019 Not a person with a disability 47 34 10 4 5 0 0 80 9 468
2018 Person with a disability 30 43 7 7 12 0 0 74 19 27
2018 Not a person with a disability 50 34 10 3 2 0 0 85 4 426
2017 Person with a disability 45 28 9 14 5 0 0 72 19 21
2017 Not a person with a disability 49 36 8 5 3 0 0 85 7 364
2014 Person with a disability 41 33 11 8 7 0 0 74 15 28
2014 Not a person with a disability 51 35 9 2 2 0 0 86 5 522
2011 Person with a disability 40 39 0 12 9 0 0 79 21 32
2011 Not a person with a disability 33 39 15 8 5 1 0 72 13 650
2008 Person with a disability 29 24 10 10 29 0 0 52 38 21
2008 Not a person with a disability 31 39 13 10 6 0 0 70 16 560

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 36 25 14 10 15 0 0 61 25 25
2019 Not a person with a disability 28 29 17 13 11 2 0 58 24 470
2018 Person with a disability 11 36 14 17 21 0 0 48 38 27
2018 Not a person with a disability 33 32 20 8 5 1 0 66 14 426
2017 Person with a disability 20 20 19 18 23 0 0 40 42 21
2017 Not a person with a disability 26 34 19 10 8 2 0 62 19 363
2014 Person with a disability 10 25 28 11 22 4 0 36 35 28
2014 Not a person with a disability 24 34 19 12 8 2 1 60 20 522
2011 Person with a disability 15 25 11 17 29 3 0 41 47 32
2011 Not a person with a disability 15 24 25 19 16 1 0 40 35 650

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 43 25 11 14 8 0 0 67 22 25
2019 Not a person with a disability 29 30 16 12 10 1 0 60 23 467
2018 Person with a disability 11 40 26 8 14 0 0 51 23 27
2018 Not a person with a disability 33 36 15 11 4 0 0 69 15 426
2017 Person with a disability 24 26 23 18 9 0 0 49 28 21
2017 Not a person with a disability 26 38 18 11 6 0 1 65 17 364
2014 Person with a disability 20 29 22 11 18 0 0 49 29 28
2014 Not a person with a disability 27 38 16 12 6 1 1 66 18 522
2011 Person with a disability 21 19 14 24 22 0 0 40 47 32
2011 Not a person with a disability 17 30 23 18 11 0 0 48 29 651
2008 Person with a disability 10 19 29 14 29 0 0 29 43 21
2008 Not a person with a disability 22 31 19 16 10 1 0 53 27 565

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 19 24 7 11 5 3 53 20 25
2019 Not a person with a disability 26 22 20 15 12 5 0 51 28 470
2018 Person with a disability 15 26 33 12 14 0 0 41 26 27
2018 Not a person with a disability 31 23 20 13 8 4 0 57 22 425
2017 Person with a disability 13 14 15 34 19 5 0 28 56 21
2017 Not a person with a disability 27 29 14 16 9 4 2 59 26 364
2014 Person with a disability 13 25 14 19 29 0 0 38 48 28
2014 Not a person with a disability 25 26 20 11 11 6 1 55 24 522
2011 Person with a disability 24 23 16 9 25 3 0 48 35 32
2011 Not a person with a disability 16 23 20 18 18 5 1 41 38 651
2008 Person with a disability 10 14 29 5 29 14 0 28 39 21
2008 Not a person with a disability 22 24 19 16 15 5 0 48 32 565
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 28 40 32 25
2019 Not a person with a disability 43 21 36 471
2018 Person with a disability 42 15 44 27
2018 Not a person with a disability 38 27 35 429
2017 Person with a disability 49 19 32 21
2017 Not a person with a disability 40 29 31 364
2014 Person with a disability 36 35 28 28
2014 Not a person with a disability 37 25 38 522
2011 Person with a disability 49 33 19 32
2011 Not a person with a disability 43 24 33 651
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 28 3 12 0 0 0 85 12 25
2019 Not a person with a disability 26 45 10 8 2 1 7 78 11 467

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 59 18 3 3 8 8 0 84 12 25
2019 Not a person with a disability 48 25 11 1 1 6 7 84 3 467
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 30 70 25
2019 Not a person with a disability 12 88 470
2018 Person with a disability 52 48 27
2018 Not a person with a disability 14 86 430

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 34 66 25
2019 Not a person with a disability 19 81 470

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 7 25 7 20 12 9 34 34 25
2019 Not a person with a disability 15 13 19 8 6 30 9 45 23 467
2018 Person with a disability 12 3 32 0 27 18 7 20 37 27
2018 Not a person with a disability 15 17 23 5 4 32 5 50 14 427
2017 Person with a disability 26 25 9 0 18 17 5 65 24 21
2017 Not a person with a disability 16 16 18 6 5 32 6 52 19 364
2014 Person with a disability 14 18 19 14 18 17 0 38 40 28
2014 Not a person with a disability 14 18 21 5 6 30 7 49 18 522

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 29 16 26 0 20 9 0 50 22 25
2019 Not a person with a disability 27 28 21 6 5 11 1 62 13 470
2018 Person with a disability 11 30 21 13 18 7 0 44 33 27
2018 Not a person with a disability 28 38 18 4 2 10 0 73 7 427
2017 Person with a disability 49 14 14 14 9 0 0 63 23 21
2017 Not a person with a disability 29 35 14 4 4 13 1 74 9 362
2014 Person with a disability 28 14 30 10 11 7 0 45 23 28
2014 Not a person with a disability 26 35 19 3 4 12 2 70 8 522
2011 Person with a disability 25 24 15 16 16 4 0 51 33 32
2011 Not a person with a disability 20 32 20 8 5 15 0 61 16 651
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 20 80 25
2019 Not a person with a disability 6 94 469
2018 Person with a disability 30 70 27
2018 Not a person with a disability 4 96 426

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 23 77 25
2019 Not a person with a disability 8 92 470

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 10 18 7 16 23 5 42 32 25
2019 Not a person with a disability 16 14 21 3 3 33 10 52 11 470
2018 Person with a disability 8 14 30 4 19 18 7 29 31 27
2018 Not a person with a disability 17 18 20 2 2 35 6 59 7 428
2017 Person with a disability 27 5 20 9 5 30 5 48 21 21
2017 Not a person with a disability 17 15 21 2 2 38 5 56 7 364
2014 Person with a disability 14 11 11 0 14 46 4 51 28 28
2014 Not a person with a disability 15 15 19 3 3 36 10 55 10 522

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 14 20 4 17 8 0 56 23 24
2019 Not a person with a disability 27 27 22 4 3 15 2 65 9 470
2018 Person with a disability 15 32 18 9 18 7 0 52 29 27
2018 Not a person with a disability 29 32 18 2 2 16 1 74 5 429
2017 Person with a disability 54 5 19 9 5 9 0 64 15 21
2017 Not a person with a disability 33 33 14 2 2 17 1 80 4 364
2014 Person with a disability 21 21 18 4 7 29 0 59 15 28
2014 Not a person with a disability 30 28 17 2 2 18 2 73 5 522
2011 Person with a disability 22 31 13 3 10 19 3 67 16 32
2011 Not a person with a disability 27 31 18 5 2 17 0 70 8 655
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 35 9 13 13 0 3 64 28 25
2019 Not a person with a disability 28 25 22 13 12 0 0 54 25 470
2018 Person with a disability 24 28 22 11 16 0 0 52 27 26
2018 Not a person with a disability 24 27 24 12 12 0 1 51 24 431
2017 Person with a disability 34 16 10 10 31 0 0 49 41 20
2017 Not a person with a disability 24 25 19 11 18 0 3 51 30 364

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 18 22 26 24 11 0 0 39 35 25
2019 Not a person with a disability 23 27 25 13 12 0 1 51 24 470
2018 Person with a disability 12 35 27 11 11 0 4 49 23 26
2018 Not a person with a disability 20 28 25 16 11 0 0 48 27 430
2017 Person with a disability 15 19 29 18 14 0 5 36 33 21
2017 Not a person with a disability 20 24 29 15 10 0 1 45 26 364

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 23 31 16 9 21 0 0 55 29 25
2019 Not a person with a disability 27 27 23 12 10 0 1 55 22 462
2018 Person with a disability 16 28 22 20 15 0 0 43 34 26
2018 Not a person with a disability 25 25 26 13 9 0 1 51 23 430
2017 Person with a disability 24 15 24 18 14 5 0 41 33 21
2017 Not a person with a disability 19 30 25 15 9 0 1 50 24 363

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 0 51 21 14 0 0 14 35 25
2019 Not a person with a disability 19 23 23 19 16 0 1 42 35 464
2018 Person with a disability 8 32 14 15 31 0 0 40 46 26
2018 Not a person with a disability 22 22 24 17 14 0 1 44 32 429
2017 Person with a disability 15 15 17 38 14 0 0 30 52 21
2017 Not a person with a disability 15 22 24 20 17 0 2 38 37 364

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 24 12 14 0 3 11 70 16 25
2019 Not a person with a disability 49 23 12 7 5 0 4 75 13 468
2018 Person with a disability 31 39 7 11 0 4 7 79 13 26
2018 Not a person with a disability 44 27 13 8 4 0 5 74 12 430
2017 Person with a disability 42 14 34 5 0 0 5 59 5 20
2017 Not a person with a disability 41 24 18 7 2 1 7 71 10 363

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 28 11 18 20 20 0 4 41 41 25
2019 Not a person with a disability 41 26 18 7 7 0 1 68 14 467
2018 Person with a disability 19 23 26 21 11 0 0 42 32 26
2018 Not a person with a disability 35 25 21 11 7 1 1 61 18 430
2017 Person with a disability 35 24 9 17 9 0 5 62 28 21
2017 Not a person with a disability 31 30 19 10 8 0 1 62 18 363

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 40 17 12 8 0 0 63 20 25
2019 Not a person with a disability 29 29 20 11 9 0 1 59 21 471
2018 Person with a disability 0 27 33 26 14 0 0 27 41 27
2018 Not a person with a disability 25 31 24 14 4 1 1 57 19 429
2017 Person with a disability 20 29 23 23 5 0 0 49 28 21
2017 Not a person with a disability 30 30 19 13 6 1 1 62 19 362

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 26 17 18 20 0 0 46 37 25
2019 Not a person with a disability 18 28 26 17 11 0 0 46 28 465
2018 Person with a disability 0 27 18 25 29 0 0 27 55 27
2018 Not a person with a disability 16 33 24 15 11 1 0 49 27 429
2017 Person with a disability 14 20 32 20 14 0 0 34 34 21
2017 Not a person with a disability 18 28 27 15 12 0 1 46 27 362

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 24 22 17 13 24 0 0 46 37 25
2019 Not a person with a disability 21 27 23 17 11 0 1 49 27 467
2018 Person with a disability 0 26 27 22 26 0 0 26 47 27
2018 Not a person with a disability 22 27 23 16 11 0 0 50 27 430
2017 Person with a disability 21 18 24 28 9 0 0 39 38 21
2017 Not a person with a disability 21 28 21 18 11 0 2 50 29 362

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 27 3 7 16 0 0 73 23 25
2019 Not a person with a disability 41 24 15 9 9 0 1 67 18 469

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 21 28 28 10 13 0 0 49 23 25
2019 Not a person with a disability 34 30 19 10 6 0 1 65 16 465
2018 Person with a disability 7 23 45 15 10 0 0 30 25 27
2018 Not a person with a disability 33 29 22 10 5 0 0 62 15 428
2017 Person with a disability 24 23 14 9 24 0 5 50 35 21
2017 Not a person with a disability 31 30 20 9 8 1 2 62 17 361

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 32 3 18 8 0 5 70 27 25
2019 Not a person with a disability 58 21 12 5 3 0 2 80 8 469
2018 Person with a disability 33 33 11 15 5 0 3 68 20 27
2018 Not a person with a disability 53 26 11 4 4 0 1 80 8 429
2017 Person with a disability 45 30 11 9 0 5 0 79 10 20
2017 Not a person with a disability 60 19 9 5 5 0 2 81 10 363

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 38 25 20 3 11 0 4 65 15 25
2019 Not a person with a disability 76 11 5 1 2 1 5 92 3 468
2018 Person with a disability 48 15 11 12 14 0 0 63 26 27
2018 Not a person with a disability 69 14 7 2 1 0 6 89 4 427

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 48 25 0 0 20 0 7 79 21 25
2019 Not a person with a disability 70 12 7 4 4 1 3 84 8 469
2018 Person with a disability 40 23 18 4 16 0 0 63 19 27
2018 Not a person with a disability 71 12 6 3 4 0 4 86 8 427
2017 Person with a disability 67 9 0 19 0 0 5 80 20 21
2017 Not a person with a disability 75 10 4 2 3 1 4 91 5 364

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 28 7 0 8 0 3 85 8 25
2019 Not a person with a disability 57 26 12 2 2 0 1 84 4 467
2018 Person with a disability 44 21 22 5 7 0 0 66 12 27
2018 Not a person with a disability 55 26 10 4 3 0 2 82 8 428
2017 Person with a disability 59 31 0 9 0 0 0 91 9 21
2017 Not a person with a disability 60 22 9 4 2 0 4 85 6 364

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 51 29 0 3 16 0 0 80 20 25
2019 Not a person with a disability 57 18 12 6 4 0 1 77 11 464
2018 Person with a disability 51 8 11 15 16 0 0 59 31 27
2018 Not a person with a disability 56 20 12 6 5 0 1 77 11 426
2017 Person with a disability 58 23 9 9 0 0 0 81 9 21
2017 Not a person with a disability 64 16 9 4 5 0 3 82 9 363

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 9 4 3 0 0 22 90 4 24
2019 Not a person with a disability 59 11 7 2 1 0 20 88 4 467
2018 Person with a disability 52 15 7 0 4 4 18 86 5 27
2018 Not a person with a disability 56 12 8 2 1 0 22 87 3 426
2017 Person with a disability 55 9 0 4 0 0 32 93 7 21
2017 Not a person with a disability 60 13 6 1 0 0 19 90 2 363

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 14 5 0 4 0 11 90 4 24
2019 Not a person with a disability 78 11 4 1 1 0 5 94 1 468
2018 Person with a disability 69 20 7 0 0 0 3 93 0 27
2018 Not a person with a disability 68 17 6 2 0 0 7 91 3 427
2017 Person with a disability 81 9 0 0 0 5 5 100 0 21
2017 Not a person with a disability 72 15 4 0 0 1 8 95 1 361

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 62 11 10 9 9 0 0 72 18 25
2019 Not a person with a disability 69 11 8 5 4 1 3 83 9 467
2018 Person with a disability 36 27 3 18 16 0 0 63 33 27
2018 Not a person with a disability 65 15 6 5 5 0 4 83 10 429
2017 Person with a disability 46 19 12 5 5 5 9 76 11 21
2017 Not a person with a disability 63 14 9 2 5 1 6 83 8 364

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 32 33 21 0 14 0 0 65 14 25
2019 Not a person with a disability 55 25 13 4 2 0 2 81 6 465
2018 Person with a disability 25 34 19 11 11 0 0 59 21 27
2018 Not a person with a disability 50 27 13 5 4 0 1 78 9 427
2017 Person with a disability 56 31 4 0 0 0 9 95 0 21
2017 Not a person with a disability 53 25 10 4 3 0 4 82 7 364

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 9 32 30 9 15 0 5 44 24 25
2019 Not a person with a disability 16 31 37 13 3 0 0 47 16 471
2018 Person with a disability 4 26 33 23 14 0 0 29 38 27
2018 Not a person with a disability 14 29 40 14 3 0 0 43 17 430
2017 Person with a disability 16 14 42 14 14 0 0 30 28 21
2017 Not a person with a disability 13 30 35 15 6 1 0 44 21 363

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 16 16 37 21 9 0 0 30 33 25
2019 Not a person with a disability 9 18 36 23 13 0 0 36 27 467
2018 Person with a disability 16 30 39 12 3 0 0 15 45 27
2018 Not a person with a disability 5 18 42 23 12 0 0 35 23 422
2017 Person with a disability 19 23 36 16 6 0 0 22 42 21
2017 Not a person with a disability 7 20 36 23 13 0 1 36 27 363

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 27 17 0 16 9 0 63 18 25
2019 Not a person with a disability 23 38 24 9 3 3 0 63 13 469
2018 Person with a disability 15 49 15 15 7 0 0 64 22 27
2018 Not a person with a disability 28 39 16 8 3 5 0 71 12 432
2017 Person with a disability 45 23 27 0 5 0 0 68 5 21
2017 Not a person with a disability 33 41 13 5 4 3 0 77 9 363

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 30 21 15 6 20 8 0 55 29 25
2019 Not a person with a disability 20 35 22 13 9 2 0 56 22 467
2018 Person with a disability 8 36 22 11 23 0 0 44 34 27
2018 Not a person with a disability 27 36 16 13 5 2 0 65 19 430
2017 Person with a disability 15 33 15 18 19 0 0 48 37 21
2017 Not a person with a disability 22 41 13 10 12 2 0 64 22 362
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 59 41 24
2019 Not a person with a disability 15 85 470
2017 Person with a disability 46 54 21
2017 Not a person with a disability 15 85 363
2014 Person with a disability 53 47 28
2014 Not a person with a disability 14 86 521

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 94 6 15
2019 Not a person with a disability 80 20 69
2017 Person with a disability 79 21 10
2017 Not a person with a disability 84 16 55
2014 Person with a disability 80 20 15
2014 Not a person with a disability 85 15 73

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 20 6 0 17 0 0 77 17 14
2019 Not a person with a disability 41 42 8 6 3 0 0 83 9 55
2017 Not a person with a disability 47 38 6 9 0 0 0 85 9 47
2014 Person with a disability 59 33 0 7 0 0 0 93 7 12
2014 Not a person with a disability 58 26 3 12 2 0 0 83 13 62
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 34 7 5 13 5 0 36 64 25
2019 Not a person with a disability 25 33 22 10 8 1 0 26 74 471
2018 Person with a disability 30 37 11 11 11 0 0 30 70 27
2018 Not a person with a disability 34 25 20 11 9 1 0 34 66 427
2017 Person with a disability 28 23 13 5 21 6 5 32 68 21
2017 Not a person with a disability 35 22 19 9 13 3 1 36 64 364

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 57 43 16
2019 Not a person with a disability 57 43 345

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 37 63 16
2019 Not a person with a disability 42 58 340
2018 Person with a disability 47 53 19
2018 Not a person with a disability 30 70 275

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 18 25 11 27 0 6 33 40 16
2019 Not a person with a disability 14 27 18 16 14 2 10 45 34 341
2018 Person with a disability 0 30 34 15 16 0 5 31 33 19
2018 Not a person with a disability 14 28 16 14 20 1 7 45 38 276
2017 Person with a disability 16 44 8 8 24 0 0 60 32 12
2017 Not a person with a disability 12 24 18 17 17 1 11 41 39 226

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 13 17 18 32 0 6 28 54 16
2019 Not a person with a disability 8 18 20 18 27 1 8 28 50 341
2018 Person with a disability 0 0 46 22 26 0 5 0 51 19
2018 Not a person with a disability 3 15 19 19 36 1 7 19 61 275
2017 Person with a disability 8 0 22 27 43 0 0 8 70 13
2017 Not a person with a disability 1 12 14 20 41 2 9 15 69 226

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 17 28 13 0 32 5 5 50 36 24
2019 Not a person with a disability 35 21 15 11 9 2 6 61 23 463
2018 Person with a disability 18 16 12 14 37 0 3 35 53 27
2018 Not a person with a disability 38 17 15 13 11 1 5 59 25 430
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