2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 105. What is your gender?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 40 40 8 9 2 0 0 80 12 158
2019 Female gender 42 42 4 9 3 0 0 84 12 326
2017 Male gender 35 44 4 15 2 0 0 79 17 109
2017 Female gender 42 44 5 7 3 0 0 86 10 271
2014 Male gender 26 56 6 11 1 0 0 82 12 189
2014 Female gender 38 45 4 9 3 0 0 83 12 353
2011 Male gender 31 40 7 16 6 0 0 71 22 206
2011 Female gender 25 52 8 11 4 0 0 77 15 429
2008 Male gender 38 43 7 9 4 0 0 81 13 176
2008 Female gender 41 44 4 9 2 0 0 85 11 393

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 58 25 8 3 5 0 0 83 9 158
2019 Female gender 59 26 6 7 1 0 0 86 8 326
2017 Male gender 53 29 5 9 3 0 1 83 12 109
2017 Female gender 59 28 6 6 1 0 0 86 7 271
2014 Male gender 52 26 10 9 2 0 0 79 11 189
2014 Female gender 53 27 7 10 3 0 0 80 13 353
2011 Male gender 54 27 7 10 2 0 0 81 12 206
2011 Female gender 54 28 6 8 3 0 1 83 11 429
2008 Male gender 52 26 9 7 5 0 0 78 13 176
2008 Female gender 51 29 5 10 3 0 1 81 14 393

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 41 34 7 14 4 0 0 75 18 158
2019 Female gender 48 31 9 10 2 0 0 79 12 326
2017 Male gender 42 33 8 11 5 0 0 75 16 109
2017 Female gender 47 38 5 7 4 0 0 84 11 270
2014 Male gender 39 43 6 7 4 0 0 82 12 189
2014 Female gender 47 35 5 9 4 0 0 82 12 353
2011 Male gender 42 37 10 7 3 0 0 79 11 206
2011 Female gender 41 36 9 10 4 0 1 77 14 429

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 30 41 15 8 5 1 0 72 13 157
2019 Female gender 29 40 14 12 5 1 0 69 17 327
2018 Male gender 36 40 9 8 7 0 0 76 15 143
2018 Female gender 29 43 10 13 3 0 2 73 17 312
2017 Male gender 32 38 11 11 6 0 1 71 17 109
2017 Female gender 34 39 14 8 4 0 1 73 13 270
2014 Male gender 30 43 12 11 3 1 1 74 14 189
2014 Female gender 32 40 13 11 4 0 0 72 15 353
2011 Male gender 25 30 24 12 8 0 2 55 20 206
2011 Female gender 30 37 15 12 6 0 0 67 18 429
2008 Male gender 25 41 20 5 7 0 2 67 12 176
2008 Female gender 30 37 14 11 5 0 3 69 16 393

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 48 34 11 3 4 0 0 81 7 158
2019 Female gender 47 33 11 6 2 1 0 81 8 325
2017 Male gender 48 34 8 6 3 1 0 82 9 109
2017 Female gender 50 35 7 5 3 0 0 85 8 270
2014 Male gender 52 39 5 3 1 0 0 91 4 189
2014 Female gender 49 37 8 3 2 1 0 87 5 353

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 48 33 11 4 4 0 0 81 9 157
2019 Female gender 52 31 6 6 4 1 1 84 9 325
2018 Male gender 51 28 12 3 6 0 0 79 9 143
2018 Female gender 49 35 8 4 3 0 0 84 8 311
2017 Male gender 46 31 11 6 5 0 0 78 11 109
2017 Female gender 54 29 7 6 4 0 1 83 10 268
2014 Male gender 42 36 8 7 5 0 2 79 12 189
2014 Female gender 49 30 9 6 5 0 1 80 11 353
2011 Male gender 34 38 13 6 6 0 3 74 12 206
2011 Female gender 36 36 12 12 3 0 1 73 16 425

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 41 12 11 5 0 0 72 16 158
2019 Female gender 40 32 13 11 5 0 0 72 16 327
2018 Male gender 40 40 9 6 6 0 0 79 12 142
2018 Female gender 36 38 12 9 5 0 0 73 14 310
2017 Male gender 40 40 10 5 6 0 0 80 10 109
2017 Female gender 39 40 12 7 3 0 0 78 9 271
2014 Male gender 40 37 12 9 3 0 0 77 11 188
2014 Female gender 37 41 10 7 4 0 0 79 11 353
2011 Male gender 33 43 10 9 6 0 0 75 15 206
2011 Female gender 32 41 13 8 5 0 0 73 14 426
2008 Male gender 34 45 10 6 5 0 0 79 11 175
2008 Female gender 40 42 8 6 4 0 0 82 10 390

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 40 14 8 6 0 1 71 14 159
2019 Female gender 38 34 13 6 8 0 0 72 15 324
2018 Male gender 37 35 14 8 6 0 1 73 13 141
2018 Female gender 37 34 14 9 5 0 1 71 15 311
2017 Male gender 31 35 16 10 7 0 0 66 17 109
2017 Female gender 39 36 11 10 4 0 0 75 14 271
2014 Male gender 32 39 10 7 11 1 1 72 18 189
2014 Female gender 34 36 12 10 8 1 0 70 18 353
2011 Male gender 28 26 18 17 11 0 0 54 28 206
2011 Female gender 22 39 16 16 8 0 0 61 23 427

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 22 40 16 13 9 0 0 62 22 158
2019 Female gender 27 37 13 14 7 1 0 65 21 322
2018 Male gender 27 36 17 9 10 0 0 63 20 143
2018 Female gender 29 39 13 13 6 0 0 68 19 311
2017 Male gender 24 44 15 10 7 0 0 68 17 109
2017 Female gender 34 36 10 17 4 0 0 70 20 270

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 40 36 12 6 6 0 0 76 12 158
2019 Female gender 40 37 13 6 4 1 0 77 10 322
2018 Male gender 47 39 6 5 2 0 0 87 7 143
2018 Female gender 43 45 6 4 2 0 0 88 6 310
2017 Male gender 48 32 10 8 1 0 0 81 9 109
2017 Female gender 41 40 10 6 3 1 0 81 9 271
2014 Male gender 43 39 8 5 4 0 1 83 9 189
2014 Female gender 49 34 8 4 4 1 0 84 8 353
2011 Male gender 41 35 11 7 5 0 0 76 13 205
2011 Female gender 41 39 11 6 2 0 0 81 8 427
2008 Male gender 44 38 8 5 6 0 0 82 10 176
2008 Female gender 48 37 7 4 3 0 0 86 7 391

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 33 35 14 11 7 0 0 69 17 156
2019 Female gender 36 30 15 10 8 0 0 67 18 325
2018 Male gender 40 36 10 9 4 1 0 77 13 143
2018 Female gender 37 33 15 10 5 0 0 70 15 311
2017 Male gender 32 35 10 14 9 0 0 67 24 109
2017 Female gender 38 36 13 7 6 0 1 74 13 269

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 44 31 15 7 3 0 0 76 9 158
2019 Female gender 49 33 12 4 2 0 0 82 6 322
2018 Male gender 49 30 13 3 4 0 0 79 7 141
2018 Female gender 49 32 12 4 2 0 0 82 6 309
2017 Male gender 53 35 9 3 0 0 0 89 3 109
2017 Female gender 53 37 8 2 0 0 0 90 3 271
2014 Male gender 63 28 7 0 2 0 1 91 2 189
2014 Female gender 66 22 8 3 1 0 0 89 4 353
2011 Male gender 52 34 9 3 1 0 1 87 4 206
2011 Female gender 58 32 7 3 0 0 0 90 3 427

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 35 40 10 10 5 0 0 75 15 158
2019 Female gender 33 36 16 8 6 0 0 70 14 323
2018 Male gender 39 33 13 9 6 0 0 72 15 143
2018 Female gender 31 40 14 12 3 0 0 71 15 310
2017 Male gender 34 43 6 13 5 0 0 76 17 109
2017 Female gender 40 35 12 9 4 0 0 75 13 270
2014 Male gender 30 45 11 7 7 0 1 75 14 189
2014 Female gender 29 38 14 11 7 0 1 68 18 353
2011 Male gender 26 42 13 10 10 0 0 68 19 205
2011 Female gender 26 42 12 11 7 0 1 69 19 429

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 41 35 13 9 2 0 0 76 11 158
2019 Female gender 42 32 15 6 5 0 0 74 11 324
2018 Male gender 43 35 10 5 8 0 0 78 13 142
2018 Female gender 40 36 11 9 4 0 0 76 13 309
2017 Male gender 41 33 11 7 7 1 0 74 15 109
2017 Female gender 47 29 13 7 4 0 0 76 11 271
2014 Male gender 41 32 16 7 4 0 1 74 11 189
2014 Female gender 34 35 16 10 4 0 0 70 14 353

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 33 38 15 9 4 1 1 72 13 157
2019 Female gender 36 38 12 9 5 0 0 73 14 318
2018 Male gender 33 41 13 6 7 0 0 73 14 141
2018 Female gender 37 36 12 12 3 0 1 73 15 309
2017 Male gender 30 42 13 11 5 0 0 72 15 109
2017 Female gender 45 29 13 8 5 0 0 74 13 271
2014 Male gender 33 39 16 7 5 0 1 72 12 189
2014 Female gender 35 37 12 9 6 1 0 72 15 353
2011 Male gender 29 43 14 9 6 0 0 72 14 206
2011 Female gender 29 40 13 12 4 0 0 70 17 429

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 39 38 14 5 5 0 0 77 9 159
2019 Female gender 41 37 11 7 4 0 0 78 11 326
2018 Male gender 42 39 13 3 3 0 0 81 6 143
2018 Female gender 39 39 11 9 3 0 0 77 12 312
2017 Male gender 37 43 13 6 2 0 0 80 8 109
2017 Female gender 44 38 12 4 1 0 0 82 6 270
2014 Male gender 45 37 11 4 3 0 1 82 7 189
2014 Female gender 41 41 11 5 2 0 0 82 8 353
2011 Male gender 36 44 9 8 3 0 0 80 11 206
2011 Female gender 36 42 11 8 3 0 0 78 11 426
2008 Male gender 43 38 10 6 4 0 0 80 10 176
2008 Female gender 43 44 5 5 3 0 0 87 8 391

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 32 15 6 5 0 0 75 10 156
2019 Female gender 41 31 16 7 5 0 0 73 11 324
2018 Male gender 49 29 14 5 4 0 0 77 9 143
2018 Female gender 36 33 17 9 4 0 0 70 13 312
2017 Male gender 46 34 11 5 4 0 0 80 9 109
2017 Female gender 34 40 18 5 3 0 0 74 8 270
2014 Male gender 43 36 12 6 2 0 0 80 8 189
2014 Female gender 34 38 17 9 2 0 0 72 11 352
2011 Male gender 38 33 16 9 3 0 0 71 13 206
2011 Female gender 33 33 20 8 5 0 0 66 14 427
2008 Male gender 30 30 16 13 11 0 0 61 23 175
2008 Female gender 22 31 20 15 10 0 1 54 26 393

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 18 33 30 9 8 0 1 17 52 159
2019 Female gender 17 29 33 12 8 1 0 20 47 327
2018 Male gender 15 26 30 22 5 1 1 28 42 143
2018 Female gender 15 31 37 10 5 1 1 15 47 311
2017 Male gender 18 27 28 19 5 0 3 25 46 108
2017 Female gender 16 32 34 11 5 1 2 17 48 271
2014 Male gender 14 32 34 14 4 1 2 18 47 189
2014 Female gender 13 35 30 13 7 1 2 20 49 353
2011 Male gender 16 32 27 15 4 0 6 20 51 206
2011 Female gender 16 34 28 12 6 0 3 19 52 427
2008 Male gender 22 29 28 13 5 1 2 18 53 174
2008 Female gender 18 37 30 10 3 1 1 13 57 391

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 23 28 13 10 2 1 24 48 156
2019 Female gender 30 22 26 11 7 2 1 19 54 325
2018 Male gender 17 23 27 21 9 2 0 31 41 142
2018 Female gender 17 33 29 10 7 2 1 18 51 311
2017 Male gender 22 21 31 18 7 0 2 26 43 109
2017 Female gender 25 26 28 11 7 2 2 18 53 270
2014 Male gender 15 25 34 12 8 2 4 21 42 189
2014 Female gender 17 24 31 16 8 3 2 25 43 352
2011 Male gender 23 25 24 15 4 2 5 21 53 205
2011 Female gender 24 29 26 11 6 2 2 18 55 427
2008 Male gender 25 33 18 14 6 1 2 21 60 173
2008 Female gender 21 32 23 13 6 3 2 19 56 392

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 27 19 21 7 2 1 28 53 157
2019 Female gender 29 20 26 12 9 3 1 21 51 326
2018 Male gender 24 28 28 13 7 1 0 20 52 142
2018 Female gender 25 31 27 9 3 2 3 13 59 312
2017 Male gender 24 25 29 12 8 0 2 21 50 109
2017 Female gender 25 29 26 13 3 2 3 17 56 270
2014 Male gender 26 28 28 12 3 1 2 15 56 189
2014 Female gender 32 29 19 11 4 2 2 16 64 352
2011 Male gender 27 25 22 11 5 3 6 18 58 206
2011 Female gender 27 26 22 13 5 2 6 19 57 428
2008 Male gender 23 26 21 15 10 2 3 26 52 173
2008 Female gender 25 29 25 11 4 3 4 16 57 391

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 13 19 26 23 17 0 2 40 33 158
2019 Female gender 12 17 32 24 13 1 1 38 29 326
2018 Male gender 8 16 23 39 13 1 1 53 24 142
2018 Female gender 11 22 35 22 9 1 1 32 33 312
2017 Male gender 10 17 23 39 9 1 1 49 27 109
2017 Female gender 13 23 33 19 10 0 2 29 37 270
2014 Male gender 15 12 38 23 7 2 2 32 28 189
2014 Female gender 10 18 38 21 10 1 2 32 29 351
2011 Male gender 13 26 27 16 9 1 7 28 42 204
2011 Female gender 14 23 33 17 7 1 4 25 39 426
2008 Male gender 23 22 27 15 10 1 2 26 46 174
2008 Female gender 23 31 27 11 5 1 3 17 55 388

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 14 22 27 20 11 3 3 32 39 157
2019 Female gender 23 22 22 18 12 1 2 31 46 327
2018 Male gender 11 22 22 28 16 1 1 45 33 142
2018 Female gender 17 28 28 17 6 3 2 24 47 310
2017 Male gender 14 22 27 20 12 1 4 34 37 108
2017 Female gender 23 25 29 11 7 2 4 19 50 269
2014 Male gender 21 27 24 17 8 1 2 26 49 189
2014 Female gender 23 27 26 15 5 2 3 20 52 352
2011 Male gender 19 25 26 16 8 1 6 25 47 206
2011 Female gender 24 25 26 12 6 1 6 20 53 428
2008 Male gender 24 25 23 16 9 1 2 26 50 174
2008 Female gender 23 28 26 12 6 2 4 19 54 389

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 18 22 23 18 13 4 1 33 43 158
2019 Female gender 26 23 19 14 13 4 2 29 51 325
2018 Male gender 17 22 24 17 17 2 1 35 40 143
2018 Female gender 19 28 25 16 6 5 2 24 50 312
2017 Male gender 15 30 22 22 6 4 1 29 47 109
2017 Female gender 26 25 25 12 6 3 3 19 55 270
2014 Male gender 16 19 22 25 11 4 4 39 37 189
2014 Female gender 15 21 28 22 7 3 4 32 38 352
2011 Male gender 18 27 26 16 5 3 5 23 49 204
2011 Female gender 28 24 22 13 5 4 4 20 56 426
2008 Male gender 30 25 22 11 7 2 4 19 58 175
2008 Female gender 27 27 24 10 6 2 4 17 57 391

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 22 22 19 10 3 1 30 47 158
2019 Female gender 20 23 30 13 11 3 0 25 44 327
2018 Male gender 17 24 31 19 8 2 0 27 42 143
2018 Female gender 19 30 30 13 3 3 2 17 51 312
2017 Male gender 20 20 32 19 6 2 1 26 41 109
2017 Female gender 21 24 32 11 7 3 2 19 48 268
2014 Male gender 19 30 28 12 6 3 2 19 52 189
2014 Female gender 22 26 32 9 6 3 3 16 50 352

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 10 21 22 32 14 1 1 46 31 158
2019 Female gender 9 19 26 26 19 0 0 45 28 327
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 61 24 6 5 4 0 0 85 9 158
2019 Female gender 70 23 3 3 1 0 0 93 4 327
2017 Male gender 65 24 3 5 3 0 0 89 8 109
2017 Female gender 73 23 2 1 1 0 0 96 2 271
2014 Male gender 68 20 7 4 1 0 1 88 5 189
2014 Female gender 75 17 3 2 1 1 1 94 3 353
2011 Male gender 66 25 3 3 2 1 2 93 4 205
2011 Female gender 68 21 4 4 2 0 1 89 6 428
2008 Male gender 63 19 6 7 3 0 2 83 11 176
2008 Female gender 65 25 3 4 1 1 1 92 5 393

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 40 32 16 7 1 4 0 75 9 159
2019 Female gender 31 29 19 8 7 2 3 64 16 326
2018 Male gender 28 43 12 5 5 4 3 76 11 142
2018 Female gender 26 29 19 7 9 5 6 62 17 311
2017 Male gender 32 32 14 8 7 3 4 70 15 109
2017 Female gender 38 30 11 12 5 2 2 71 18 271
2014 Male gender 37 30 12 8 6 2 4 72 15 189
2014 Female gender 36 26 13 9 7 3 5 68 17 353

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 54 30 8 6 3 1 0 84 8 157
2019 Female gender 51 29 7 7 5 0 0 80 12 327
2018 Male gender 53 32 7 4 2 2 0 86 7 142
2018 Female gender 44 32 10 8 6 1 0 77 13 309
2017 Male gender 56 20 12 7 3 0 2 78 10 109
2017 Female gender 54 26 6 9 4 0 0 81 13 271
2014 Male gender 55 26 9 3 6 0 1 82 9 189
2014 Female gender 50 29 7 7 6 1 0 80 13 352

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 60 31 6 2 1 0 0 91 3 158
2019 Female gender 52 32 8 5 3 0 0 84 8 327
2018 Male gender 59 31 3 3 3 0 0 90 6 142
2018 Female gender 47 36 7 5 4 0 0 84 9 311
2017 Male gender 55 34 5 3 4 0 0 89 6 109
2017 Female gender 53 34 7 4 3 0 0 87 6 271
2014 Male gender 49 37 6 5 3 0 1 87 7 189
2014 Female gender 51 34 8 5 2 0 0 85 7 351

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 51 35 10 3 1 1 0 86 4 158
2019 Female gender 48 35 10 3 3 0 0 84 6 325
2018 Male gender 51 36 8 3 2 0 0 87 5 142
2018 Female gender 46 33 12 4 3 2 0 81 7 312
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 58 21 14 5 0 1 1 80 5 156
2019 Female gender 55 26 11 3 2 1 2 83 6 326

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 41 31 18 7 2 1 1 73 9 158
2019 Female gender 44 29 13 6 6 0 1 75 12 327
2018 Male gender 44 36 9 7 3 2 0 81 10 142
2018 Female gender 43 32 9 10 4 1 1 76 14 307
2017 Male gender 35 37 13 8 5 0 2 74 14 109
2017 Female gender 50 26 13 6 4 1 1 77 10 271
2014 Male gender 42 37 8 5 6 2 2 81 11 188
2014 Female gender 43 35 9 7 5 0 1 79 12 353
2011 Male gender 27 43 14 9 6 1 0 71 15 205
2011 Female gender 35 37 13 10 5 1 0 72 15 427
2008 Male gender 33 33 13 9 10 1 1 67 20 176
2008 Female gender 37 32 12 12 7 1 1 69 19 393

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 47 28 13 6 4 1 1 77 10 158
2019 Female gender 52 22 13 4 5 3 1 77 9 326
2018 Male gender 49 33 8 7 1 1 1 84 8 142
2018 Female gender 48 27 13 6 3 3 0 78 9 306
2017 Male gender 47 28 13 5 2 3 1 79 8 109
2017 Female gender 51 28 11 6 2 2 0 81 8 271
2014 Male gender 51 32 7 3 3 3 1 86 7 189
2014 Female gender 48 29 11 4 5 3 0 80 9 353
2011 Male gender 29 37 19 8 5 2 0 68 13 204
2011 Female gender 41 31 14 6 5 2 1 74 11 427
2008 Male gender 38 29 15 7 9 3 1 69 16 176
2008 Female gender 41 29 12 7 7 4 1 73 14 393

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 46 30 12 6 5 1 1 78 11 156
2019 Female gender 51 26 11 5 5 1 1 79 10 324
2018 Male gender 50 28 13 7 2 0 0 78 9 140
2018 Female gender 48 30 11 7 3 1 0 79 10 306
2017 Male gender 44 34 9 8 3 1 1 80 11 109
2017 Female gender 50 29 9 8 3 1 0 80 11 270
2014 Male gender 47 35 9 3 5 1 1 83 8 189
2014 Female gender 49 28 10 7 5 0 0 77 13 353
2011 Male gender 30 41 14 10 4 0 0 71 15 205
2011 Female gender 37 36 12 10 5 0 1 73 15 428
2008 Male gender 36 32 14 10 8 1 0 68 18 176
2008 Female gender 43 31 11 9 5 1 0 74 14 392

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 79 12 5 3 1 0 1 91 4 156
2019 Female gender 82 13 1 1 1 0 1 96 2 325
2017 Male gender 82 16 1 0 1 0 0 98 1 109
2017 Female gender 81 16 2 0 0 0 0 98 1 271
2014 Male gender 75 20 2 0 0 0 2 98 0 189
2014 Female gender 83 10 2 2 2 0 1 94 4 353
2011 Male gender 76 19 2 2 1 0 1 95 3 204
2011 Female gender 86 10 2 1 1 0 1 96 2 427
2008 Male gender 79 9 3 5 2 0 3 91 6 176
2008 Female gender 82 12 2 2 1 0 1 95 3 391

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 62 19 11 4 2 1 2 83 6 158
2019 Female gender 64 20 6 5 2 1 2 86 8 327
2017 Male gender 47 28 9 7 4 1 5 79 11 109
2017 Female gender 59 23 7 3 4 2 2 85 7 271
2014 Male gender 50 22 7 3 5 4 9 83 9 189
2014 Female gender 55 23 7 4 4 3 5 84 9 353
2011 Male gender 30 28 13 9 8 3 9 67 19 206
2011 Female gender 33 27 13 9 7 3 7 67 18 429

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 63 20 9 2 4 1 1 85 6 157
2019 Female gender 62 20 9 3 4 1 0 84 8 326
2018 Male gender 60 23 9 3 4 1 0 84 7 140
2018 Female gender 64 21 8 2 3 2 0 86 5 307
2017 Male gender 59 27 6 5 3 0 0 86 8 109
2017 Female gender 63 23 8 3 1 2 1 87 5 271

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 52 25 11 6 6 0 0 77 11 159
2019 Female gender 54 25 9 6 5 0 0 79 11 326
2018 Male gender 53 32 6 5 4 0 0 85 9 141
2018 Female gender 50 24 12 5 7 1 1 76 12 306
2017 Male gender 52 28 9 5 5 1 0 81 10 108
2017 Female gender 58 22 10 7 2 1 1 81 9 270
2014 Male gender 54 31 7 3 3 1 1 87 6 189
2014 Female gender 54 26 9 4 5 1 1 82 9 353

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 28 42 18 5 2 2 4 74 7 55
2019 Female gender 26 32 18 20 2 1 1 59 22 101
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 26 34 13 11 10 5 0 63 23 157
2019 Female gender 28 26 17 15 11 4 0 56 27 322
2018 Male gender 30 29 21 6 6 6 0 63 14 143
2018 Female gender 24 38 19 11 3 6 0 66 15 311
2017 Male gender 29 36 11 11 8 6 0 69 19 109
2017 Female gender 27 38 15 10 5 5 0 69 15 271
2014 Male gender 30 33 16 5 9 7 0 68 15 189
2014 Female gender 29 35 17 9 4 6 1 68 13 353
2011 Male gender 16 26 17 13 17 10 0 47 34 205
2011 Female gender 16 28 20 16 10 10 1 49 29 425

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 32 15 12 16 2 0 56 29 159
2019 Female gender 24 25 18 16 15 1 0 50 32 321
2018 Male gender 28 31 19 12 9 2 0 60 21 142
2018 Female gender 19 38 20 14 5 3 0 59 20 309
2017 Male gender 28 34 12 12 14 1 0 63 25 109
2017 Female gender 20 34 17 17 7 3 1 57 25 271
2014 Male gender 27 35 12 13 10 3 0 64 24 189
2014 Female gender 25 34 20 12 7 2 0 61 19 353
2011 Male gender 18 25 22 17 16 2 1 44 34 205
2011 Female gender 14 33 19 15 13 5 0 50 29 426
2008 Male gender 18 23 19 20 19 1 0 41 40 176
2008 Female gender 16 29 20 15 15 4 1 47 32 392

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 13 31 21 14 16 4 0 46 32 157
2019 Female gender 19 23 19 22 14 2 0 43 37 319
2018 Male gender 22 32 22 10 11 3 0 55 22 141
2018 Female gender 16 29 24 19 7 5 0 48 27 310
2017 Male gender 19 25 24 12 14 5 0 47 28 109
2017 Female gender 15 25 23 21 11 5 0 42 33 271
2014 Male gender 16 35 21 14 10 4 0 53 25 189
2014 Female gender 17 31 22 16 8 5 0 51 26 353
2011 Male gender 12 26 23 23 13 3 0 40 37 206
2011 Female gender 8 28 26 18 11 8 0 40 32 428
2008 Male gender 12 19 24 21 19 4 1 33 42 175
2008 Female gender 8 28 21 22 16 5 0 38 40 393

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 15 28 21 19 15 2 0 44 34 157
2019 Female gender 19 22 20 21 15 2 0 42 38 322
2018 Male gender 25 30 22 10 12 1 0 56 22 143
2018 Female gender 14 32 21 22 7 4 0 48 30 308
2017 Male gender 19 41 17 9 10 4 0 62 20 108
2017 Female gender 15 33 20 17 10 5 0 50 29 271
2014 Male gender 24 30 15 15 13 3 1 55 29 189
2014 Female gender 18 34 17 20 9 2 0 53 29 353
2011 Male gender 14 32 21 19 10 3 0 47 31 206
2011 Female gender 16 33 18 18 12 3 1 50 31 427
2008 Male gender 13 31 19 15 20 2 0 45 36 175
2008 Female gender 16 34 14 23 11 2 0 51 35 391

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 42 30 18 7 2 1 0 73 9 158
2019 Female gender 41 21 20 11 4 2 0 64 16 327
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 13 45 17 15 10 0 1 59 24 156
2019 Female gender 22 36 18 15 9 1 0 58 23 325
2018 Male gender 26 39 15 15 5 0 0 65 19 142
2018 Female gender 21 44 16 15 2 1 0 66 18 313
2017 Male gender 26 38 14 15 7 0 0 63 22 109
2017 Female gender 24 44 17 7 7 1 0 69 14 270
2014 Male gender 28 45 15 7 3 1 0 74 11 189
2014 Female gender 32 44 12 8 3 1 0 77 11 352
2011 Male gender 25 38 16 14 5 3 0 64 20 206
2011 Female gender 32 41 12 10 5 1 0 73 15 423

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 7 27 23 18 21 2 1 36 41 156
2019 Female gender 12 22 20 26 18 2 0 34 45 324

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 31 18 8 6 4 1 66 15 158
2019 Female gender 38 34 13 8 4 3 0 74 13 325
2018 Male gender 39 28 18 7 3 3 1 71 11 142
2018 Female gender 34 37 13 9 2 5 0 74 12 312
2017 Male gender 42 34 9 6 5 2 2 79 11 109
2017 Female gender 39 38 8 8 4 3 0 80 12 270
2014 Male gender 45 32 11 5 2 4 2 80 8 188
2014 Female gender 49 34 6 7 2 1 1 85 9 353
2011 Male gender 24 32 14 16 8 5 1 59 26 206
2011 Female gender 27 32 11 14 10 5 1 63 26 427
2008 Male gender 34 29 11 13 6 7 1 69 20 176
2008 Female gender 36 30 10 9 9 5 1 70 19 392

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 36 24 7 6 3 1 62 13 159
2019 Female gender 29 30 22 12 6 1 0 60 18 325
2018 Male gender 33 43 14 4 5 1 0 77 9 141
2018 Female gender 26 41 18 9 3 3 0 69 12 313

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 18 20 24 8 12 14 3 47 24 158
2019 Female gender 19 17 23 13 12 13 2 43 30 326
2018 Male gender 24 20 21 9 11 13 2 52 23 141
2018 Female gender 18 21 23 13 8 12 5 47 25 311
2017 Male gender 19 26 15 7 13 16 4 55 25 109
2017 Female gender 17 25 19 13 11 13 3 49 29 271
2014 Male gender 19 24 15 10 16 12 4 51 31 189
2014 Female gender 19 19 22 15 10 11 3 45 29 353
2011 Male gender 9 18 18 17 16 13 9 34 43 205
2011 Female gender 10 15 18 18 18 17 4 31 46 427

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 21 33 26 7 11 2 1 55 19 158
2019 Female gender 22 30 16 17 11 3 1 55 29 326
2018 Male gender 26 36 22 7 7 1 1 63 14 143
2018 Female gender 20 35 18 13 7 6 0 59 22 312
2017 Male gender 32 36 15 9 5 2 0 69 15 109
2017 Female gender 31 34 14 11 6 4 0 68 17 269
2014 Male gender 24 38 16 8 8 6 0 66 17 189
2014 Female gender 24 37 19 11 6 3 1 63 17 353
2011 Male gender 19 28 23 15 13 1 1 48 29 205
2011 Female gender 23 31 17 18 8 2 1 55 28 427
2008 Male gender 19 32 21 16 10 2 1 52 27 176
2008 Female gender 24 39 16 11 8 2 1 65 19 392

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 14 27 20 15 17 2 5 44 35 156
2019 Female gender 17 21 19 18 19 4 2 40 39 327
2018 Male gender 22 30 19 10 16 1 4 54 26 142
2018 Female gender 13 25 22 20 13 4 2 41 35 312
2017 Male gender 19 23 15 16 19 3 6 45 38 109
2017 Female gender 17 25 15 17 16 4 6 47 37 270
2014 Male gender 20 16 16 19 20 5 4 39 43 189
2014 Female gender 9 22 14 21 23 4 6 35 49 353
2011 Male gender 13 17 12 24 28 3 3 31 56 206
2011 Female gender 11 18 16 24 24 3 4 31 52 428
2008 Male gender 14 25 12 20 21 3 4 43 44 175
2008 Female gender 18 29 14 17 17 2 2 49 36 390

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 57 20 16 1 3 1 2 79 5 158
2019 Female gender 59 18 10 4 5 1 4 80 9 327

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 63 12 7 4 5 1 8 83 10 158
2019 Female gender 57 9 9 5 6 3 12 78 12 327

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 53 23 13 6 2 1 2 78 8 157
2019 Female gender 52 19 14 5 3 3 4 77 8 327

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 20 17 7 5 4 3 68 14 157
2019 Female gender 45 19 15 7 5 3 7 71 13 325

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 58 10 12 7 6 3 6 73 14 158
2019 Female gender 53 14 8 6 8 4 7 76 15 326

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 65 14 11 3 1 3 2 84 4 159
2019 Female gender 70 11 7 4 1 2 5 86 6 327

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 74 7 6 1 3 5 3 89 5 156
2019 Female gender 73 8 6 3 4 3 4 87 7 326

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 78 7 7 0 2 2 4 91 2 157
2019 Female gender 78 5 3 2 2 2 8 93 4 321

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 28 36 20 7 6 3 0 66 14 158
2019 Female gender 23 41 23 5 5 3 0 66 11 327
2018 Male gender 34 36 13 11 4 2 0 72 15 143
2018 Female gender 26 40 19 8 2 5 0 69 11 312
2017 Male gender 28 37 18 9 7 1 1 65 16 109
2017 Female gender 26 35 22 7 5 4 1 64 13 270

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 37 36 13 5 6 3 0 76 11 158
2019 Female gender 35 36 13 9 5 2 0 73 14 326
2018 Male gender 50 32 12 3 2 1 0 83 5 141
2018 Female gender 40 43 8 3 1 4 0 87 5 308
2017 Male gender 46 40 7 6 1 1 0 86 7 109
2017 Female gender 46 36 8 5 3 1 0 84 8 271
2014 Male gender 47 36 10 2 3 3 0 85 5 189
2014 Female gender 42 40 8 4 2 3 0 85 6 353
2011 Male gender 35 31 17 8 4 5 0 70 13 206
2011 Female gender 27 40 17 6 4 5 1 71 11 426

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 37 29 21 2 5 6 0 70 8 158
2019 Female gender 38 34 17 5 3 3 0 74 9 326
2018 Male gender 46 36 10 5 1 1 0 83 6 142
2018 Female gender 43 37 11 4 1 5 0 84 5 308
2017 Male gender 45 35 8 4 0 8 0 87 4 109
2017 Female gender 44 38 11 2 1 3 0 85 4 269
2014 Male gender 39 36 13 3 2 7 1 81 5 189
2014 Female gender 44 34 12 1 2 8 0 84 3 352

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 50 32 8 5 4 0 0 82 10 158
2019 Female gender 46 34 11 4 6 0 0 80 9 325
2018 Male gender 56 27 10 3 4 0 0 83 7 142
2018 Female gender 45 39 10 3 2 1 0 86 5 308
2017 Male gender 50 35 7 6 3 0 0 85 9 109
2017 Female gender 49 36 7 5 3 0 0 85 8 271
2014 Male gender 55 29 10 2 3 1 0 85 5 189
2014 Female gender 48 38 8 3 2 0 0 87 5 353
2011 Male gender 33 39 14 7 7 0 0 72 14 205
2011 Female gender 33 39 15 9 4 1 0 72 13 426
2008 Male gender 30 38 12 12 9 0 0 68 20 173
2008 Female gender 33 38 14 9 6 0 0 71 15 390

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 31 26 21 11 10 1 1 58 22 158
2019 Female gender 27 30 15 13 12 2 0 59 26 327
2018 Male gender 31 39 13 8 8 0 0 71 16 142
2018 Female gender 32 30 23 9 6 1 0 62 15 308
2017 Male gender 27 36 14 10 13 1 0 64 23 109
2017 Female gender 26 33 21 11 7 2 0 60 19 270
2014 Male gender 27 36 17 10 9 0 1 63 20 189
2014 Female gender 22 33 21 12 8 3 1 57 21 353
2011 Male gender 19 22 23 17 18 1 0 41 36 205
2011 Female gender 13 26 25 19 16 2 0 40 35 428

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 34 28 16 11 10 1 1 62 22 158
2019 Female gender 28 32 16 12 11 1 0 61 23 324
2018 Male gender 33 37 15 10 6 0 0 69 16 142
2018 Female gender 31 36 16 12 4 1 0 67 16 308
2017 Male gender 28 38 13 14 7 0 0 66 21 109
2017 Female gender 26 38 20 11 5 0 1 64 16 271
2014 Male gender 30 36 14 11 8 0 0 66 20 189
2014 Female gender 26 39 17 12 5 1 1 65 17 353
2011 Male gender 20 28 20 19 12 1 0 49 31 205
2011 Female gender 15 32 23 18 11 0 0 47 30 428
2008 Male gender 22 25 23 16 13 0 1 47 29 176
2008 Female gender 22 34 18 16 9 1 0 56 26 392

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 21 23 12 11 4 1 51 25 159
2019 Female gender 25 23 19 15 13 4 0 51 29 326
2018 Male gender 31 29 20 8 10 2 0 61 19 142
2018 Female gender 29 21 21 15 8 5 0 53 24 307
2017 Male gender 29 31 8 21 8 2 1 62 30 109
2017 Female gender 25 28 16 16 9 5 2 56 26 271
2014 Male gender 29 26 17 12 14 3 1 56 26 189
2014 Female gender 23 27 21 11 11 7 1 54 23 353
2011 Male gender 18 21 23 12 21 6 0 42 34 205
2011 Female gender 15 24 17 20 17 5 1 42 39 428
2008 Male gender 21 23 19 17 17 3 0 46 35 175
2008 Female gender 22 23 19 14 15 6 1 49 31 393
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Male gender 47 22 32 159
2019 Female gender 40 23 38 327
2018 Male gender 38 33 29 142
2018 Female gender 39 24 37 311
2017 Male gender 38 36 26 109
2017 Female gender 41 27 33 271
2014 Male gender 39 27 34 189
2014 Female gender 35 25 40 353
2011 Male gender 46 24 29 206
2011 Female gender 43 23 34 426

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Male gender 13 21 56 1 8 1 73
2019 Female gender 5 13 59 2 14 8 131
2018 Male gender 12 21 51 2 12 2 53
2018 Female gender 12 12 58 4 10 4 120
2017 Male gender 15 5 61 5 7 7 40
2017 Female gender 10 15 45 5 17 8 109
2014 Male gender 14 15 58 3 9999 11 74
2014 Female gender 10 22 45 6 9999 17 123
2011 Male gender 8 16 66 2 9999 8 100
2011 Female gender 12 14 68 2 9999 4 190
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 22 48 12 11 2 0 5 73 14 158
2019 Female gender 31 43 9 6 2 2 7 81 9 324

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 45 27 14 2 1 8 4 82 2 159
2019 Female gender 49 25 9 1 2 5 8 86 4 323
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 9 91 158
2019 Female gender 15 85 327
2018 Male gender 16 84 142
2018 Female gender 17 83 312

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 0 100 14
2019 Female gender 0 100 51
2018 Male gender 0 100 23
2018 Female gender 0 100 52

Question 59g. From whom did you experience harassment on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 0 100 14
2019 Female gender 10 90 51

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 33 67 14
2019 Female gender 37 63 51

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 54 46 14
2019 Female gender 43 57 51
2018 Male gender 32 68 23
2018 Female gender 39 61 52

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 57 43 14
2019 Female gender 45 55 51
2018 Male gender 41 59 23
2018 Female gender 59 41 52

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 43 57 14
2019 Female gender 63 37 51
2018 Male gender 43 57 23
2018 Female gender 52 48 52

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 40 60 14
2019 Female gender 27 73 51
2018 Male gender 27 73 23
2018 Female gender 38 62 52

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 59 41 14
2019 Female gender 39 61 51
2018 Male gender 57 43 23
2018 Female gender 42 58 52

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 63 37 14
2019 Female gender 70 30 50
2018 Male gender 44 56 23
2018 Female gender 54 46 52

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 17 83 159
2019 Female gender 22 78 326

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 19 14 16 9 4 31 8 53 21 157
2019 Female gender 13 13 21 8 8 28 9 41 26 325
2018 Male gender 18 19 20 3 6 29 5 56 14 141
2018 Female gender 13 15 24 6 5 32 5 45 17 310
2017 Male gender 21 14 18 4 7 28 7 55 17 109
2017 Female gender 15 18 18 7 5 32 5 53 19 271
2014 Male gender 18 18 22 6 4 25 7 53 15 189
2014 Female gender 11 18 20 5 8 32 6 47 21 353

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 28 26 22 4 5 13 2 64 10 158
2019 Female gender 26 28 21 7 6 10 1 61 15 327
2018 Male gender 35 32 14 4 4 12 0 76 8 142
2018 Female gender 23 40 19 5 3 9 0 69 9 309
2017 Male gender 36 37 10 5 3 9 1 81 8 109
2017 Female gender 29 33 16 5 4 13 1 71 10 269
2014 Male gender 31 34 18 2 4 10 1 74 6 189
2014 Female gender 24 34 20 4 4 13 2 67 10 353
2011 Male gender 22 32 20 6 5 16 0 63 13 205
2011 Female gender 18 31 21 10 6 14 0 57 18 426
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 4 96 159
2019 Female gender 8 92 325
2018 Male gender 6 94 141
2018 Female gender 6 94 309

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 9 91 159
2019 Female gender 9 91 326

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 21 16 16 2 4 34 7 63 9 158
2019 Female gender 14 12 23 4 4 32 11 46 13 327
2018 Male gender 21 21 17 3 1 30 6 67 7 142
2018 Female gender 14 15 22 2 3 37 7 52 9 309
2017 Male gender 24 14 19 2 3 34 4 61 7 109
2017 Female gender 16 14 21 2 2 38 6 54 8 271
2014 Male gender 19 15 20 2 4 32 9 57 9 189
2014 Female gender 13 14 18 3 3 38 10 54 12 353

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 28 29 21 1 4 13 3 69 6 158
2019 Female gender 27 25 21 5 4 16 2 63 11 326
2018 Male gender 35 28 15 3 3 15 1 76 6 142
2018 Female gender 25 34 19 3 3 16 1 71 7 311
2017 Male gender 41 33 11 1 1 11 2 85 2 109
2017 Female gender 32 31 14 2 2 18 1 77 5 271
2014 Male gender 34 28 18 1 3 15 2 74 4 189
2014 Female gender 27 29 17 2 2 21 2 72 6 353
2011 Male gender 26 35 15 6 2 17 0 73 9 206
2011 Female gender 25 30 19 5 2 18 0 68 9 429
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 26 20 14 12 1 1 53 27 158
2019 Female gender 28 26 22 11 12 0 0 54 24 327
2018 Male gender 27 22 23 9 17 0 1 49 27 143
2018 Female gender 23 29 24 12 11 0 1 53 23 311
2017 Male gender 27 22 17 7 23 1 3 52 31 109
2017 Female gender 24 25 19 12 17 0 3 51 30 270

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 25 24 14 10 0 1 52 24 159
2019 Female gender 21 28 26 13 12 0 1 49 25 326
2018 Male gender 25 32 21 13 9 0 0 57 22 143
2018 Female gender 16 27 27 18 12 0 1 44 30 310
2017 Male gender 24 25 30 11 9 0 1 49 20 109
2017 Female gender 19 24 29 16 10 0 1 43 27 271

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 30 24 20 14 11 0 1 55 25 157
2019 Female gender 25 30 24 10 9 0 1 56 20 320
2018 Male gender 32 26 18 15 9 0 1 58 24 143
2018 Female gender 22 25 29 13 10 0 1 47 23 310
2017 Male gender 25 27 22 16 7 0 3 54 23 109
2017 Female gender 18 31 27 14 9 0 1 49 24 270

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 16 24 26 19 14 0 1 41 34 155
2019 Female gender 20 21 24 19 15 0 1 41 35 324
2018 Male gender 29 21 22 16 12 0 1 50 28 142
2018 Female gender 17 24 24 18 16 0 1 42 34 310
2017 Male gender 20 20 23 21 14 0 1 41 36 109
2017 Female gender 13 22 25 21 16 0 2 36 38 271

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 51 22 14 7 2 0 4 77 9 156
2019 Female gender 47 24 11 8 6 1 4 74 15 327
2018 Male gender 52 26 12 7 1 0 2 79 9 142
2018 Female gender 40 28 13 9 4 0 7 72 14 311
2017 Male gender 47 19 19 6 2 0 7 70 9 109
2017 Female gender 39 26 19 6 2 1 7 71 9 268

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 42 25 19 8 6 1 1 67 14 156
2019 Female gender 41 26 18 8 8 0 0 67 16 326
2018 Male gender 39 24 21 10 5 1 0 63 16 142
2018 Female gender 33 25 21 11 8 0 1 59 20 311
2017 Male gender 35 34 15 5 9 0 1 70 14 109
2017 Female gender 31 29 19 12 8 0 1 61 20 270

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 32 20 12 7 0 1 60 20 159
2019 Female gender 29 28 20 11 9 1 2 59 20 327
2018 Male gender 26 30 26 13 5 0 0 57 18 142
2018 Female gender 23 31 24 16 4 1 2 55 20 311
2017 Male gender 30 25 20 17 7 0 1 56 24 109
2017 Female gender 30 33 19 12 5 1 0 64 18 269

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 17 25 28 16 14 0 0 42 30 158
2019 Female gender 19 29 24 17 10 0 0 48 27 322
2018 Male gender 21 31 24 11 13 0 0 52 23 142
2018 Female gender 12 34 23 18 12 1 0 46 31 311
2017 Male gender 20 26 21 14 16 0 2 47 31 109
2017 Female gender 17 28 29 15 11 0 0 46 25 269

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 29 20 13 14 0 1 53 27 157
2019 Female gender 21 26 25 18 10 0 1 47 28 325
2018 Male gender 24 32 20 12 12 0 0 56 24 142
2018 Female gender 19 25 26 18 11 0 0 45 29 312
2017 Male gender 23 25 16 22 12 0 2 49 35 109
2017 Female gender 22 28 23 17 10 0 1 50 26 269

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 43 26 13 9 8 0 1 69 17 157
2019 Female gender 41 24 15 8 10 0 1 66 19 327

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 30 31 22 10 6 0 1 61 16 157
2019 Female gender 35 31 18 10 6 0 1 66 16 322
2018 Male gender 39 27 21 9 4 0 0 65 14 142
2018 Female gender 27 30 25 11 6 0 0 58 17 309
2017 Male gender 30 27 20 9 11 1 1 59 21 109
2017 Female gender 31 31 19 9 8 1 2 63 17 268

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 54 25 9 4 6 1 1 81 10 158
2019 Female gender 58 20 12 6 3 0 2 79 9 326
2018 Male gender 53 32 7 4 4 0 0 85 8 142
2018 Female gender 53 23 13 5 4 0 2 77 9 311
2017 Male gender 60 19 13 3 4 0 1 80 7 108
2017 Female gender 59 21 7 6 5 0 1 82 10 270

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 73 13 8 2 1 1 3 89 3 158
2019 Female gender 74 11 5 0 3 1 5 90 4 325
2018 Male gender 71 14 8 1 2 0 4 88 3 142
2018 Female gender 67 13 7 3 2 0 7 87 6 309

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 75 12 5 2 4 0 2 88 6 159
2019 Female gender 65 13 8 4 5 1 4 82 10 325
2018 Male gender 76 9 7 3 4 0 1 86 7 140
2018 Female gender 66 14 6 4 6 0 5 84 10 311
2017 Male gender 75 12 3 3 3 1 3 91 6 109
2017 Female gender 75 10 4 3 2 1 5 90 6 271

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 61 25 11 2 0 0 1 87 2 157
2019 Female gender 54 27 12 2 3 0 1 82 5 326
2018 Male gender 61 25 9 3 2 0 0 86 5 142
2018 Female gender 50 26 11 5 4 0 3 79 10 310
2017 Male gender 67 18 7 3 2 0 3 88 5 109
2017 Female gender 58 24 8 5 2 0 3 85 7 271

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 53 19 13 6 6 0 1 74 13 155
2019 Female gender 58 18 11 6 5 1 1 78 11 324
2018 Male gender 57 21 13 4 5 0 0 78 9 143
2018 Female gender 54 19 11 8 6 0 2 75 14 307
2017 Male gender 62 16 8 5 6 0 2 80 12 108
2017 Female gender 64 17 9 4 3 0 2 84 8 271

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 60 14 7 2 0 0 17 90 2 157
2019 Female gender 58 10 7 2 1 0 22 87 5 324
2018 Male gender 59 15 6 1 2 0 19 90 3 141
2018 Female gender 54 11 9 2 1 0 23 85 3 309
2017 Male gender 67 12 7 1 0 0 13 91 1 108
2017 Female gender 58 12 5 2 0 0 23 91 2 271

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 79 10 5 1 1 0 4 92 2 158
2019 Female gender 76 12 4 1 1 1 6 95 1 324
2018 Male gender 68 21 7 2 0 1 2 91 2 143
2018 Female gender 68 15 5 2 0 0 9 91 3 308
2017 Male gender 76 16 4 0 0 1 4 96 0 108
2017 Female gender 71 15 3 0 0 1 9 96 1 269

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 70 10 10 4 4 0 2 82 8 157
2019 Female gender 68 11 7 6 4 1 4 82 11 325
2018 Male gender 66 19 6 6 2 0 1 86 8 143
2018 Female gender 63 14 6 5 7 0 6 81 13 310
2017 Male gender 65 19 10 2 1 0 2 86 4 109
2017 Female gender 60 13 9 2 6 1 8 81 9 271

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 56 28 10 3 2 0 1 84 5 157
2019 Female gender 52 25 14 4 3 0 2 79 7 323
2018 Male gender 51 29 14 4 2 0 0 80 6 143
2018 Female gender 48 26 13 5 5 0 2 76 11 308
2017 Male gender 65 21 7 2 2 0 2 88 5 109
2017 Female gender 49 27 11 4 3 0 6 81 7 271

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 18 30 35 12 5 1 0 49 17 159
2019 Female gender 14 31 37 14 3 0 1 46 16 327
2018 Male gender 20 32 32 12 4 0 0 52 16 143
2018 Female gender 9 28 44 16 3 0 0 37 19 311
2017 Male gender 19 28 30 12 7 2 2 49 20 109
2017 Female gender 11 31 37 15 6 0 0 42 21 270

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 7 19 34 25 14 1 0 39 26 157
2019 Female gender 11 16 38 22 12 0 0 35 27 325
2018 Male gender 6 12 36 30 17 0 0 47 17 140
2018 Female gender 6 22 45 18 9 0 0 27 28 306
2017 Male gender 8 13 36 23 17 1 2 41 22 109
2017 Female gender 7 23 37 22 11 0 1 33 30 270

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 35 23 9 5 2 0 61 15 158
2019 Female gender 23 39 22 8 3 4 0 65 12 326
2018 Male gender 32 36 16 9 3 3 0 71 13 143
2018 Female gender 26 41 16 9 3 5 0 71 13 313
2017 Male gender 37 35 18 3 6 2 0 73 8 109
2017 Female gender 34 43 12 5 3 3 0 80 8 270

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 23 32 24 9 10 3 0 56 19 158
2019 Female gender 20 35 20 14 9 1 0 56 23 324
2018 Male gender 29 33 15 11 8 4 0 64 20 143
2018 Female gender 24 38 16 14 6 2 0 63 20 311
2017 Male gender 24 36 16 10 12 2 0 61 23 108
2017 Female gender 22 43 12 10 11 2 0 66 21 270
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 15 85 159
2019 Female gender 18 82 326
2017 Male gender 14 86 109
2017 Female gender 19 81 270
2014 Male gender 10 90 189
2014 Female gender 19 81 352

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 84 16 23
2019 Female gender 81 19 60
2017 Male gender 52 48 15
2017 Female gender 93 7 52
2014 Male gender 74 26 19
2014 Female gender 87 13 67

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 27 47 12 7 7 0 0 74 14 19
2019 Female gender 52 34 4 4 6 0 0 86 9 49
2017 Female gender 48 40 4 6 2 0 0 88 8 49
2014 Male gender 69 17 8 7 0 0 0 86 7 14
2014 Female gender 55 30 1 11 2 0 0 86 13 58
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 25 30 23 10 10 3 0 25 75 159
2019 Female gender 25 35 21 9 8 1 1 26 74 327
2018 Male gender 41 20 17 12 11 0 0 41 59 142
2018 Female gender 30 28 21 11 9 2 0 30 70 310
2017 Male gender 38 19 13 12 11 6 1 41 59 109
2017 Female gender 34 22 20 7 14 2 1 35 65 271

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 60 40 117
2019 Female gender 55 45 239

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Male gender 52 48 118
2019 Female gender 36 64 233
2018 Male gender 34 66 85
2018 Female gender 30 70 210

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 13 25 21 16 15 3 7 42 34 118
2019 Female gender 14 26 17 16 14 2 10 46 35 234
2018 Male gender 16 25 18 11 26 0 4 43 39 85
2018 Female gender 11 30 17 16 17 1 8 45 37 211
2017 Male gender 10 17 16 13 27 3 14 33 48 61
2017 Female gender 13 28 18 18 14 1 9 45 35 171

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 8 14 21 18 28 2 9 25 52 118
2019 Female gender 8 18 19 19 27 1 7 29 50 234
2018 Male gender 5 12 19 15 44 0 5 17 62 85
2018 Female gender 1 16 20 23 32 1 7 19 59 210
2017 Male gender 2 8 7 26 44 4 9 11 81 61
2017 Female gender 2 12 16 19 40 2 9 16 66 172

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Male gender 38 19 17 6 10 4 5 63 18 158
2019 Female gender 33 23 14 12 11 1 6 59 25 319
2018 Male gender 46 11 15 11 12 1 3 60 24 143
2018 Female gender 32 20 15 14 12 1 6 56 27 311
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