2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	43	39	6	9	3	82	12	427
2019	Ontario (excluding National Capital Region)	16	76	9	0	0	91	0	13
2019	Quebec (excluding National Capital Region)	46	40	8	6	0	86	6	20
2017	National Capital Region	42	44	5	8	2	85	10	326
2017	Ontario (excluding National Capital Region)	29	49	0	21	0	79	21	14
2017	Quebec (excluding National Capital Region)	16	55	5	18	5	71	24	19
2014	National Capital Region	34	48	5	11	2	82	13	463
2014	Ontario (excluding National Capital Region)	39	56	0	0	6	94	6	18
2014	Quebec (excluding National Capital Region)	26	61	4	4	4	88	8	22
2014	British Columbia	8	66	9	17	0	74	17	12
2014	New Brunswick	56	28	0	16	0	84	16	11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	57	28	7	6	2	85	8	427
2019	Ontario (excluding National Capital Region)	71	14	9	0	6	86	6	13
2019	Quebec (excluding National Capital Region)	52	22	5	15	6	74	21	20
2017	National Capital Region	57	29	7	6	1	85	8	326
2017	Ontario (excluding National Capital Region)	79	14	0	7	0	93	7	14
2017	Quebec (excluding National Capital Region)	31	43	0	21	5	74	26	19
2014	National Capital Region	52	28	8	10	2	80	12	463
2014	Ontario (excluding National Capital Region)	71	23	0	0	6	94	6	18
2014	Quebec (excluding National Capital Region)	46	34	4	12	5	79	17	22
2014	British Columbia	50	7	0	33	9	58	42	12
2014	New Brunswick	64	9	18	8	0	74	8	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	45	31	8	12	4	0	77	16	427
2019	Ontario (excluding National Capital Region)	46	32	15	6	0	0	79	6	13
2019	Quebec (excluding National Capital Region)	51	37	6	6	0	0	88	6	20
2017	National Capital Region	43	39	5	9	4	0	82	13	326
2017	Ontario (excluding National Capital Region)	51	21	21	7	0	0	72	7	14
2017	Quebec (excluding National Capital Region)	39	31	21	4	5	0	71	9	19
2014	National Capital Region	45	38	5	8	4	0	82	12	463
2014	Ontario (excluding National Capital Region)	45	33	11	0	6	5	82	6	18
2014	Quebec (excluding National Capital Region)	51	45	0	4	0	0	96	4	22
2014	British Columbia	17	50	18	16	0	0	66	16	12
2014	New Brunswick	64	27	0	9	0	0	91	9	11

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	30	40	15	9	4	0	0	71	14	427
2019	Ontario (excluding National Capital Region)	24	64	0	12	0	0	0	88	12	13
2019	Quebec (excluding National Capital Region)	24	45	15	10	0	6	0	73	11	20
2018	National Capital Region	34	43	8	10	4	0	1	78	14	384
2018	Ontario (excluding National Capital Region)	14	49	8	23	6	0	0	63	29	16
2018	Quebec (excluding National Capital Region)	11	51	26	8	4	0	0	62	12	25
2017	National Capital Region	34	40	14	7	5	0	1	74	11	324
2017	Ontario (excluding National Capital Region)	38	14	21	20	7	0	0	52	27	14
2017	Quebec (excluding National Capital Region)	27	28	17	24	5	0	0	54	29	19
2014	National Capital Region	32	41	12	10	3	0	0	74	14	463
2014	Ontario (excluding National Capital Region)	39	22	17	11	6	0	5	64	18	18
2014	Quebec (excluding National Capital Region)	25	45	26	5	0	0	0	70	5	22
2014	British Columbia	8	42	9	41	0	0	0	50	41	12
2014	New Brunswick	37	36	18	9	0	0	0	73	9	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	48	35	10	4	3	0	83	7	427
2019	Ontario (excluding National Capital Region)	65	9	14	6	6	0	74	12	13
2019	Quebec (excluding National Capital Region)	47	42	12	0	0	0	88	0	20
2017	National Capital Region	48	36	7	5	3	0	84	8	325
2017	Ontario (excluding National Capital Region)	44	35	7	7	7	0	79	14	14
2017	Quebec (excluding National Capital Region)	54	24	10	11	0	0	79	11	19
2014	National Capital Region	51	37	7	3	1	1	89	4	463
2014	Ontario (excluding National Capital Region)	49	34	11	0	6	0	83	6	18
2014	Quebec (excluding National Capital Region)	41	51	8	0	0	0	92	0	22
2014	British Columbia	44	48	8	0	0	0	92	0	12
2014	New Brunswick	46	54	0	0	0	0	100	0	11

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	33	8	5	4	1	83	9	425
2019	Ontario (excluding National Capital Region)	40	30	9	9	12	0	71	21	13
2019	Quebec (excluding National Capital Region)	76	24	0	0	0	0	100	0	20
2018	National Capital Region	51	33	9	3	3	0	84	6	384
2018	Ontario (excluding National Capital Region)	32	26	5	20	17	0	58	38	16
2018	Quebec (excluding National Capital Region)	39	37	9	4	12	0	76	15	25
2017	National Capital Region	50	32	7	6	4	1	83	10	324
2017	Ontario (excluding National Capital Region)	45	14	14	14	14	0	58	28	14
2017	Quebec (excluding National Capital Region)	48	32	15	5	0	0	80	5	19
2014	National Capital Region	46	33	9	7	4	1	80	11	463
2014	Ontario (excluding National Capital Region)	55	28	0	0	17	0	83	17	18
2014	Quebec (excluding National Capital Region)	54	33	4	0	8	0	88	8	22
2014	British Columbia	44	41	7	0	8	0	84	8	12
2014	New Brunswick	73	9	0	17	0	0	83	17	11

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	35	36	12	11	5	72	17	428
2019	Ontario (excluding National Capital Region)	67	6	26	0	0	74	0	13
2019	Quebec (excluding National Capital Region)	35	20	22	23	0	55	23	20
2018	National Capital Region	37	39	12	7	5	76	12	381
2018	Ontario (excluding National Capital Region)	26	46	11	0	17	72	17	16
2018	Quebec (excluding National Capital Region)	23	36	13	12	16	59	28	25
2017	National Capital Region	38	40	12	6	4	78	10	326
2017	Ontario (excluding National Capital Region)	45	42	14	0	0	86	0	14
2017	Quebec (excluding National Capital Region)	26	43	5	20	5	69	26	19
2014	National Capital Region	38	40	11	7	4	78	11	462
2014	Ontario (excluding National Capital Region)	67	22	0	6	6	89	11	18
2014	Quebec (excluding National Capital Region)	24	68	4	4	0	92	4	22
2014	British Columbia	26	41	16	8	9	66	17	12
2014	New Brunswick	47	36	8	0	9	83	9	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	36	37	13	7	7	0	0	73	14	426
2019	Ontario (excluding National Capital Region)	58	16	0	15	12	0	0	73	27	13
2019	Quebec (excluding National Capital Region)	28	45	27	0	0	0	0	73	0	20
2018	National Capital Region	39	34	13	9	4	0	1	73	13	381
2018	Ontario (excluding National Capital Region)	20	37	7	12	25	0	0	56	37	16
2018	Quebec (excluding National Capital Region)	30	45	13	4	8	0	0	75	12	25
2017	National Capital Region	37	38	11	9	5	0	0	75	14	326
2017	Ontario (excluding National Capital Region)	29	0	29	34	7	0	0	29	41	14
2017	Quebec (excluding National Capital Region)	26	22	22	21	10	0	0	47	31	19
2014	National Capital Region	33	36	12	8	9	1	0	70	18	463
2014	Ontario (excluding National Capital Region)	27	50	6	0	17	0	0	77	17	18
2014	Quebec (excluding National Capital Region)	28	43	4	17	8	0	0	71	25	22
2014	British Columbia	43	41	0	7	8	0	0	84	16	12
2014	New Brunswick	46	28	8	9	9	0	0	73	19	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	24	40	14	14	8	0	65	21	424
2019	Ontario (excluding National Capital Region)	49	33	0	6	12	0	82	18	13
2019	Quebec (excluding National Capital Region)	25	30	25	13	0	6	59	14	20
2018	National Capital Region	29	39	14	12	7	0	68	18	383
2018	Ontario (excluding National Capital Region)	22	54	0	7	17	0	76	24	16
2018	Quebec (excluding National Capital Region)	15	37	24	12	12	0	52	24	25
2017	National Capital Region	30	40	11	15	4	0	69	19	325
2017	Ontario (excluding National Capital Region)	22	50	7	14	7	0	72	21	14
2017	Quebec (excluding National Capital Region)	33	22	13	21	10	0	55	32	19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	36	13	6	5	0	75	12	424
2019	Ontario (excluding National Capital Region)	56	38	0	0	6	0	94	6	13
2019	Quebec (excluding National Capital Region)	33	40	11	10	0	6	77	11	19
2018	National Capital Region	44	44	6	4	2	0	88	5	382
2018	Ontario (excluding National Capital Region)	48	33	0	8	12	0	81	19	16
2018	Quebec (excluding National Capital Region)	31	43	8	17	0	0	75	17	25
2017	National Capital Region	43	39	9	6	3	1	82	9	326
2017	Ontario (excluding National Capital Region)	42	35	22	0	0	0	78	0	14
2017	Quebec (excluding National Capital Region)	33	22	25	15	5	0	55	20	19
2014	National Capital Region	47	37	8	4	4	0	84	8	463
2014	Ontario (excluding National Capital Region)	61	28	6	0	6	0	89	6	18
2014	Quebec (excluding National Capital Region)	43	33	7	9	4	4	79	13	22
2014	British Columbia	43	32	9	7	8	0	75	16	12
2014	New Brunswick	47	35	17	0	0	0	83	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	35	33	15	10	7	0	0	68	18	424
2019	Ontario (excluding National Capital Region)	58	15	0	9	18	0	0	73	27	13
2019	Quebec (excluding National Capital Region)	33	40	18	8	0	0	0	73	8	20
2018	National Capital Region	39	35	14	10	4	0	0	73	13	383
2018	Ontario (excluding National Capital Region)	26	26	17	6	25	0	0	52	31	16
2018	Quebec (excluding National Capital Region)	30	32	13	10	12	4	0	64	22	25
2017	National Capital Region	35	37	12	10	5	0	1	72	16	324
2017	Ontario (excluding National Capital Region)	36	13	9	14	28	0	0	50	42	14
2017	Quebec (excluding National Capital Region)	28	24	20	22	5	0	0	52	28	19

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	33	13	5	2	0	79	8	425
2019	Ontario (excluding National Capital Region)	80	20	0	0	0	0	100	0	13
2019	Quebec (excluding National Capital Region)	32	34	20	14	0	0	66	14	19
2018	National Capital Region	51	32	12	3	2	0	82	5	380
2018	Ontario (excluding National Capital Region)	42	46	0	0	6	6	94	6	16
2018	Quebec (excluding National Capital Region)	28	25	21	18	8	0	53	26	24
2017	National Capital Region	53	36	8	3	0	0	89	3	326
2017	Ontario (excluding National Capital Region)	72	28	0	0	0	0	100	0	14
2017	Quebec (excluding National Capital Region)	42	33	15	10	0	0	75	10	19
2014	National Capital Region	64	24	8	2	1	0	89	3	463
2014	Ontario (excluding National Capital Region)	83	11	6	0	0	0	94	0	18
2014	Quebec (excluding National Capital Region)	67	33	0	0	0	0	100	0	22
2014	British Columbia	58	25	0	9	8	0	83	17	12
2014	New Brunswick	73	18	9	0	0	0	91	0	11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	34	39	14	7	6	0	72	13	424
2019	Ontario (excluding National Capital Region)	51	16	9	18	6	0	67	24	13
2019	Quebec (excluding National Capital Region)	35	42	4	19	0	0	77	19	20
2018	National Capital Region	35	38	14	9	4	0	73	13	383
2018	Ontario (excluding National Capital Region)	33	41	0	8	17	0	75	25	16
2018	Quebec (excluding National Capital Region)	20	32	17	27	4	0	52	31	25
2017	National Capital Region	37	39	11	9	4	0	76	13	326
2017	Ontario (excluding National Capital Region)	51	7	21	14	7	0	58	21	14
2017	Quebec (excluding National Capital Region)	21	28	16	29	6	0	50	34	18
2014	National Capital Region	29	42	13	10	6	0	72	15	463
2014	Ontario (excluding National Capital Region)	38	28	11	0	23	0	66	23	18
2014	Quebec (excluding National Capital Region)	29	37	8	9	8	9	72	19	22
2014	British Columbia	26	34	8	24	8	0	59	32	12
2014	New Brunswick	45	46	0	9	0	0	91	9	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	35	13	7	4	76	11	425
2019	Ontario (excluding National Capital Region)	67	9	6	12	6	76	18	13
2019	Quebec (excluding National Capital Region)	51	35	10	5	0	86	5	20
2018	National Capital Region	41	35	12	7	4	77	11	381
2018	Ontario (excluding National Capital Region)	38	37	0	0	25	75	25	16
2018	Quebec (excluding National Capital Region)	26	44	4	18	8	71	26	25
2017	National Capital Region	44	32	12	7	5	76	12	326
2017	Ontario (excluding National Capital Region)	36	21	16	14	14	57	28	14
2017	Quebec (excluding National Capital Region)	15	43	15	27	0	58	27	19
2014	National Capital Region	37	34	16	8	4	72	12	463
2014	Ontario (excluding National Capital Region)	43	18	22	6	11	61	17	18
2014	Quebec (excluding National Capital Region)	28	42	22	0	8	70	8	22
2014	British Columbia	26	34	16	25	0	59	25	12
2014	New Brunswick	64	27	9	0	0	91	0	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	35	37	14	9	4	1	72	13	420
2019	Ontario (excluding National Capital Region)	49	33	0	6	12	0	82	18	13
2019	Quebec (excluding National Capital Region)	25	52	14	9	0	0	77	9	19
2018	National Capital Region	36	38	12	10	3	0	75	13	381
2018	Ontario (excluding National Capital Region)	28	25	26	8	13	0	53	21	15
2018	Quebec (excluding National Capital Region)	23	39	27	0	12	0	61	12	25
2017	National Capital Region	39	35	14	9	4	0	74	13	326
2017	Ontario (excluding National Capital Region)	29	27	16	21	7	0	57	28	14
2017	Quebec (excluding National Capital Region)	39	21	15	20	5	0	60	25	19
2014	National Capital Region	36	37	13	9	5	0	73	13	463
2014	Ontario (excluding National Capital Region)	32	40	16	6	6	0	72	11	18
2014	Quebec (excluding National Capital Region)	17	54	21	0	8	0	71	8	22
2014	British Columbia	26	33	7	25	9	0	59	34	12
2014	New Brunswick	39	35	16	9	0	0	74	9	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	39	39	12	7	4	78	11	429
2019	Ontario (excluding National Capital Region)	74	9	18	0	0	82	0	13
2019	Quebec (excluding National Capital Region)	36	34	17	14	0	70	14	19
2018	National Capital Region	40	40	11	7	2	80	9	384
2018	Ontario (excluding National Capital Region)	20	35	14	20	12	54	32	16
2018	Quebec (excluding National Capital Region)	27	32	22	4	15	59	19	25
2017	National Capital Region	41	40	12	5	1	81	7	326
2017	Ontario (excluding National Capital Region)	55	23	22	0	0	78	0	13
2017	Quebec (excluding National Capital Region)	29	51	10	5	5	79	10	19
2014	National Capital Region	42	40	10	5	2	83	7	463
2014	Ontario (excluding National Capital Region)	72	17	0	0	11	89	11	18
2014	Quebec (excluding National Capital Region)	34	57	4	4	0	92	4	22
2014	British Columbia	33	34	16	9	8	67	17	12
2014	New Brunswick	37	45	17	0	0	83	0	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	41	31	15	7	5	0	72	12	425
2019	Ontario (excluding National Capital Region)	42	43	10	0	6	0	84	6	12
2019	Quebec (excluding National Capital Region)	68	23	10	0	0	0	90	0	20
2018	National Capital Region	41	32	16	8	4	0	73	12	384
2018	Ontario (excluding National Capital Region)	47	10	29	14	0	0	57	14	16
2018	Quebec (excluding National Capital Region)	52	25	15	4	4	0	77	8	25
2017	National Capital Region	36	39	17	6	3	0	75	8	326
2017	Ontario (excluding National Capital Region)	7	50	28	16	0	0	57	16	14
2017	Quebec (excluding National Capital Region)	61	31	5	0	4	0	91	4	19
2014	National Capital Region	38	37	16	8	2	0	75	10	463
2014	Ontario (excluding National Capital Region)	29	42	6	17	0	5	76	18	17
2014	Quebec (excluding National Capital Region)	34	41	18	8	0	0	74	8	22
2014	British Columbia	34	25	33	0	8	0	59	8	12
2014	New Brunswick	55	37	0	8	0	0	92	8	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	17	32	32	11	8	0	1	19	49	429
2019	Ontario (excluding National Capital Region)	14	30	29	0	18	9	0	19	49	13
2019	Quebec (excluding National Capital Region)	8	24	31	25	12	0	0	37	33	20
2018	National Capital Region	14	32	35	14	4	1	1	18	47	383
2018	Ontario (excluding National Capital Region)	24	18	20	25	8	5	0	35	45	16
2018	Quebec (excluding National Capital Region)	16	26	34	7	8	5	4	17	46	25
2017	National Capital Region	16	32	30	15	4	1	2	19	49	325
2017	Ontario (excluding National Capital Region)	21	7	58	7	7	0	0	14	28	14
2017	Quebec (excluding National Capital Region)	33	17	27	0	18	0	5	19	53	19
2014	National Capital Region	13	35	31	13	6	1	2	19	49	463
2014	Ontario (excluding National Capital Region)	11	11	34	28	16	0	0	44	22	18
2014	Quebec (excluding National Capital Region)	26	36	25	9	4	0	0	13	62	22
2014	British Columbia	17	16	41	17	8	0	0	26	33	12
2014	New Brunswick	8	52	9	20	10	0	0	30	61	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	26	24	27	12	7	2	1	20	52	424
2019	Ontario (excluding National Capital Region)	29	28	16	0	18	9	0	19	63	13
2019	Quebec (excluding National Capital Region)	19	14	21	28	17	0	0	46	33	20
2018	National Capital Region	17	28	31	14	7	2	1	21	47	382
2018	Ontario (excluding National Capital Region)	25	52	5	19	0	0	0	19	77	16
2018	Quebec (excluding National Capital Region)	21	23	27	4	20	5	0	25	46	25
2017	National Capital Region	23	25	29	14	7	1	2	21	49	325
2017	Ontario (excluding National Capital Region)	41	21	37	0	0	0	0	0	63	14
2017	Quebec (excluding National Capital Region)	45	16	15	8	16	0	0	23	62	19
2014	National Capital Region	14	25	32	16	7	3	3	24	42	462
2014	Ontario (excluding National Capital Region)	17	23	21	11	28	0	0	39	40	18
2014	Quebec (excluding National Capital Region)	25	17	45	8	4	0	0	12	42	22
2014	British Columbia	17	25	40	0	17	0	0	17	43	12
2014	New Brunswick	28	34	18	10	10	0	0	20	62	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	23	23	15	7	2	1	23	53	427
2019	Ontario (excluding National Capital Region)	42	16	7	9	18	9	0	29	63	13
2019	Quebec (excluding National Capital Region)	8	14	48	13	16	0	0	29	23	20
2018	National Capital Region	26	29	26	10	5	2	2	16	57	383
2018	Ontario (excluding National Capital Region)	24	30	39	7	0	0	0	7	54	16
2018	Quebec (excluding National Capital Region)	20	36	40	0	4	0	0	4	56	25
2017	National Capital Region	24	28	27	12	5	1	3	17	54	325
2017	Ontario (excluding National Capital Region)	41	31	28	0	0	0	0	0	72	14
2017	Quebec (excluding National Capital Region)	40	21	10	8	10	5	5	20	69	19
2014	National Capital Region	29	29	24	11	4	2	2	15	60	462
2014	Ontario (excluding National Capital Region)	35	21	17	16	11	0	0	27	56	18
2014	Quebec (excluding National Capital Region)	33	32	13	21	0	0	0	21	66	22
2014	British Columbia	51	25	0	8	8	7	0	18	82	12
2014	New Brunswick	19	36	27	18	0	0	0	18	54	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	13	19	30	24	12	1	1	37	32	427
2019	Ontario (excluding National Capital Region)	0	12	30	15	35	0	7	54	13	13
2019	Quebec (excluding National Capital Region)	6	12	14	41	26	0	0	67	18	20
2018	National Capital Region	11	21	31	27	9	1	1	37	32	384
2018	Ontario (excluding National Capital Region)	6	18	34	27	16	0	0	42	24	16
2018	Quebec (excluding National Capital Region)	12	15	33	24	16	0	0	40	27	25
2017	National Capital Region	13	22	32	23	8	0	2	32	35	325
2017	Ontario (excluding National Capital Region)	7	28	43	7	9	7	0	17	37	14
2017	Quebec (excluding National Capital Region)	30	5	21	16	23	0	5	41	37	19
2014	National Capital Region	11	18	37	22	9	1	2	32	30	461
2014	Ontario (excluding National Capital Region)	11	12	22	44	11	0	0	55	23	18
2014	Quebec (excluding National Capital Region)	17	4	45	17	4	12	0	25	24	22
2014	British Columbia	17	16	41	8	17	0	0	25	34	12
2014	New Brunswick	9	9	34	28	19	0	0	47	19	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	19	22	25	19	11	2	2	32	43	427
2019	Ontario (excluding National Capital Region)	12	30	16	9	26	0	7	38	45	13
2019	Quebec (excluding National Capital Region)	4	8	26	50	12	0	0	62	12	20
2018	National Capital Region	14	28	25	21	8	2	2	30	44	381
2018	Ontario (excluding National Capital Region)	26	23	28	14	8	0	0	22	49	16
2018	Quebec (excluding National Capital Region)	12	19	28	30	12	0	0	41	31	25
2017	National Capital Region	19	24	28	14	8	2	5	24	46	324
2017	Ontario (excluding National Capital Region)	27	14	45	14	0	0	0	14	41	14
2017	Quebec (excluding National Capital Region)	44	23	12	11	10	0	0	21	67	19
2014	National Capital Region	21	26	26	16	6	2	3	23	49	462
2014	Ontario (excluding National Capital Region)	11	28	33	17	6	0	5	24	41	18
2014	Quebec (excluding National Capital Region)	38	29	9	17	4	0	4	22	69	22
2014	British Columbia	50	16	17	0	17	0	0	17	66	12
2014	New Brunswick	27	35	38	0	0	0	0	0	62	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	23	21	17	12	3	2	30	48	427
2019	Ontario (excluding National Capital Region)	22	27	24	0	19	9	0	21	53	12
2019	Quebec (excluding National Capital Region)	8	15	8	21	38	10	0	65	26	20
2018	National Capital Region	17	26	26	16	9	4	2	27	45	383
2018	Ontario (excluding National Capital Region)	35	24	22	7	13	0	0	20	58	16
2018	Quebec (excluding National Capital Region)	19	35	12	17	4	8	5	24	62	25
2017	National Capital Region	21	27	25	15	6	3	3	23	51	325
2017	Ontario (excluding National Capital Region)	35	21	29	15	0	0	0	15	56	14
2017	Quebec (excluding National Capital Region)	44	22	18	5	5	5	0	11	70	19
2014	National Capital Region	13	20	26	24	9	3	4	36	36	463
2014	Ontario (excluding National Capital Region)	18	6	30	24	17	5	0	44	25	17
2014	Quebec (excluding National Capital Region)	26	40	9	21	0	4	0	22	69	22
2014	British Columbia	35	0	41	16	0	0	8	17	38	12
2014	New Brunswick	9	19	36	36	0	0	0	36	28	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	21	24	27	16	9	3	1	26	46	428
2019	Ontario (excluding National Capital Region)	18	9	34	13	26	0	0	40	27	13
2019	Quebec (excluding National Capital Region)	8	14	27	24	16	10	0	45	25	20
2018	National Capital Region	19	28	30	15	4	3	1	20	49	384
2018	Ontario (excluding National Capital Region)	24	26	33	18	0	0	0	18	50	16
2018	Quebec (excluding National Capital Region)	16	17	30	20	12	5	0	34	34	24
2017	National Capital Region	20	23	32	14	8	3	2	22	44	323
2017	Ontario (excluding National Capital Region)	48	23	23	7	0	0	0	7	71	14
2017	Quebec (excluding National Capital Region)	35	22	28	5	10	0	0	15	57	19
2014	National Capital Region	18	28	31	11	6	3	3	18	49	463
2014	Ontario (excluding National Capital Region)	29	22	28	16	6	0	0	22	50	18
2014	Quebec (excluding National Capital Region)	29	25	33	4	4	4	0	9	57	22
2014	British Columbia	56	8	27	0	0	0	9	0	70	11
2014	New Brunswick	19	26	37	8	10	0	0	18	45	11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	7	17	27	30	18	1	48	25	428
2019	Ontario (excluding National Capital Region)	24	15	16	19	26	0	46	38	13
2019	Quebec (excluding National Capital Region)	14	31	6	35	14	0	49	45	20

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	67	22	5	4	2	0	0	89	6	428
2019	Ontario (excluding National Capital Region)	61	33	0	0	6	0	0	94	6	13
2019	Quebec (excluding National Capital Region)	63	19	12	6	0	0	0	82	6	20
2017	National Capital Region	71	23	2	2	1	0	0	94	3	326
2017	Ontario (excluding National Capital Region)	72	21	0	0	7	0	0	93	7	14
2017	Quebec (excluding National Capital Region)	57	27	6	10	0	0	0	84	10	19
2014	National Capital Region	73	18	4	3	1	0	1	92	3	463
2014	Ontario (excluding National Capital Region)	66	17	6	6	0	6	0	88	6	18
2014	Quebec (excluding National Capital Region)	88	8	0	4	0	0	0	96	4	22
2014	British Columbia	44	32	0	16	9	0	0	75	25	12
2014	New Brunswick	84	8	0	0	8	0	0	92	8	11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	34	30	18	8	4	4	2	68	13	428
2019	Ontario (excluding National Capital Region)	66	7	9	0	18	0	0	73	18	13
2019	Quebec (excluding National Capital Region)	45	31	19	0	0	0	4	80	0	20
2018	National Capital Region	27	34	17	6	6	5	5	68	13	383
2018	Ontario (excluding National Capital Region)	13	23	19	6	31	8	0	39	40	16
2018	Quebec (excluding National Capital Region)	44	25	20	4	8	0	0	69	12	25
2017	National Capital Region	36	29	14	12	4	3	3	68	17	326
2017	Ontario (excluding National Capital Region)	21	31	7	7	35	0	0	51	41	14
2017	Quebec (excluding National Capital Region)	49	24	5	5	12	0	5	77	18	19
2014	National Capital Region	36	28	13	8	7	3	5	69	17	463
2014	Ontario (excluding National Capital Region)	33	34	6	11	11	0	5	71	23	18
2014	Quebec (excluding National Capital Region)	43	25	15	0	8	0	8	74	9	22
2014	British Columbia	25	26	17	24	0	7	0	55	26	12
2014	New Brunswick	45	38	8	9	0	0	0	83	9	11

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	30	7	7	4	0	0	82	11	428
2019	Ontario (excluding National Capital Region)	65	14	15	0	6	0	0	79	6	13
2019	Quebec (excluding National Capital Region)	71	14	15	0	0	0	0	85	0	20
2018	National Capital Region	50	31	8	6	4	1	0	82	10	380
2018	Ontario (excluding National Capital Region)	19	24	18	12	20	8	0	46	34	16
2018	Quebec (excluding National Capital Region)	46	33	9	8	4	0	0	79	12	25
2017	National Capital Region	55	25	8	9	2	0	1	80	11	326
2017	Ontario (excluding National Capital Region)	36	7	7	7	34	0	9	47	45	14
2017	Quebec (excluding National Capital Region)	60	30	0	10	0	0	0	90	10	19
2014	National Capital Region	52	27	8	6	6	0	0	80	12	462
2014	Ontario (excluding National Capital Region)	44	28	0	12	11	5	0	76	24	18
2014	Quebec (excluding National Capital Region)	59	33	0	0	8	0	0	92	8	22
2014	British Columbia	26	58	8	7	0	0	0	84	7	12
2014	New Brunswick	71	19	9	0	0	0	0	91	0	11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	55	32	7	4	2	87	6	427
2019	Ontario (excluding National Capital Region)	58	12	18	6	6	71	12	13
2019	Quebec (excluding National Capital Region)	74	26	0	0	0	100	0	20
2018	National Capital Region	53	35	5	4	2	89	6	383
2018	Ontario (excluding National Capital Region)	33	17	15	0	35	50	35	15
2018	Quebec (excluding National Capital Region)	50	29	10	4	8	79	12	25
2017	National Capital Region	54	35	6	3	2	88	6	326
2017	Ontario (excluding National Capital Region)	36	22	14	0	28	59	28	14
2017	Quebec (excluding National Capital Region)	58	30	6	5	0	88	5	19
2014	National Capital Region	52	34	7	5	2	85	8	461
2014	Ontario (excluding National Capital Region)	49	34	11	0	6	84	6	18
2014	Quebec (excluding National Capital Region)	67	20	8	0	5	87	5	22
2014	British Columbia	35	49	8	8	0	83	8	12
2014	New Brunswick	45	46	9	0	0	91	0	11

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	34	11	3	2	0	84	5	427
2019	Ontario (excluding National Capital Region)	65	21	14	0	0	0	86	0	13
2019	Quebec (excluding National Capital Region)	59	41	0	0	0	0	100	0	19
2018	National Capital Region	48	35	10	4	2	1	85	6	383
2018	Ontario (excluding National Capital Region)	24	17	31	0	22	6	44	23	16
2018	Quebec (excluding National Capital Region)	47	37	9	0	8	0	83	8	25

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	57	24	11	4	2	1	2	83	6	425
2019	Ontario (excluding National Capital Region)	62	24	9	6	0	0	0	85	6	13
2019	Quebec (excluding National Capital Region)	48	31	14	0	0	6	0	85	0	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	43	31	15	6	4	0	1	74	11	428
2019	Ontario (excluding National Capital Region)	56	9	15	0	12	0	9	71	13	13
2019	Quebec (excluding National Capital Region)	51	20	28	0	0	0	0	72	0	20
2018	National Capital Region	46	34	8	8	3	1	1	81	11	380
2018	Ontario (excluding National Capital Region)	42	28	5	0	18	8	0	76	19	16
2018	Quebec (excluding National Capital Region)	30	40	18	8	4	0	0	70	12	25
2017	National Capital Region	45	31	12	7	3	1	1	77	10	326
2017	Ontario (excluding National Capital Region)	29	34	16	7	14	0	0	63	21	14
2017	Quebec (excluding National Capital Region)	36	28	16	10	5	0	5	67	16	19
2014	National Capital Region	44	36	8	5	6	1	1	81	11	463
2014	Ontario (excluding National Capital Region)	34	37	6	12	11	0	0	70	23	17
2014	Quebec (excluding National Capital Region)	46	28	13	4	8	0	0	75	12	22
2014	British Columbia	33	35	16	7	8	0	0	68	16	12
2014	New Brunswick	56	18	0	27	0	0	0	73	27	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	24	14	5	4	3	1	76	9	427
2019	Ontario (excluding National Capital Region)	56	15	9	0	12	0	9	77	13	13
2019	Quebec (excluding National Capital Region)	58	23	19	0	0	0	0	81	0	20
2018	National Capital Region	50	28	11	5	2	2	1	81	7	379
2018	Ontario (excluding National Capital Region)	44	26	10	0	20	0	0	70	20	16
2018	Quebec (excluding National Capital Region)	35	45	12	4	4	0	0	80	8	25
2017	National Capital Region	50	30	11	6	2	1	1	81	8	326
2017	Ontario (excluding National Capital Region)	29	28	29	0	7	7	0	61	8	14
2017	Quebec (excluding National Capital Region)	43	27	10	5	5	10	0	78	11	19
2014	National Capital Region	50	31	9	4	3	3	0	83	7	463
2014	Ontario (excluding National Capital Region)	43	46	0	0	11	0	0	89	11	18
2014	Quebec (excluding National Capital Region)	37	43	4	8	8	0	0	80	16	22
2014	British Columbia	42	17	25	0	16	0	0	59	16	12
2014	New Brunswick	56	27	17	0	0	0	0	83	0	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	49	27	12	5	5	1	1	77	10	424
2019	Ontario (excluding National Capital Region)	62	21	9	0	0	0	9	90	0	13
2019	Quebec (excluding National Capital Region)	52	25	17	0	0	6	0	82	0	20
2018	National Capital Region	50	29	13	6	1	1	0	79	8	378
2018	Ontario (excluding National Capital Region)	51	19	10	14	6	0	0	70	20	16
2018	Quebec (excluding National Capital Region)	38	49	4	4	4	0	0	87	8	25
2017	National Capital Region	46	33	10	8	3	0	0	80	10	326
2017	Ontario (excluding National Capital Region)	39	39	15	0	0	8	0	84	0	13
2017	Quebec (excluding National Capital Region)	43	25	0	17	5	5	5	76	24	19
2014	National Capital Region	50	30	9	6	4	1	0	80	11	463
2014	Ontario (excluding National Capital Region)	38	33	6	12	11	0	0	71	23	18
2014	Quebec (excluding National Capital Region)	42	24	21	5	8	0	0	66	13	22
2014	British Columbia	42	26	8	15	8	0	0	68	23	12
2014	New Brunswick	46	45	9	0	0	0	0	91	0	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	80	13	3	2	1	1	94	3	423
2019	Ontario (excluding National Capital Region)	86	0	0	0	6	9	94	6	13
2019	Quebec (excluding National Capital Region)	82	12	0	6	0	0	94	6	20
2017	National Capital Region	81	17	2	0	0	0	97	1	326
2017	Ontario (excluding National Capital Region)	86	7	0	0	7	0	93	7	14
2017	Quebec (excluding National Capital Region)	73	27	0	0	0	0	100	0	19
2014	National Capital Region	82	15	1	1	1	0	96	2	463
2014	Ontario (excluding National Capital Region)	66	17	0	6	6	6	88	12	18
2014	Quebec (excluding National Capital Region)	88	8	4	0	0	0	96	0	22
2014	British Columbia	51	0	17	7	9	16	61	19	12
2014	New Brunswick	84	0	8	0	8	0	84	8	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	61	20	8	5	2	1	2	84	7	428
2019	Ontario (excluding National Capital Region)	65	15	0	12	0	0	9	87	13	13
2019	Quebec (excluding National Capital Region)	85	15	0	0	0	0	0	100	0	20
2017	National Capital Region	54	26	9	4	3	1	3	84	7	326
2017	Ontario (excluding National Capital Region)	45	21	0	20	14	0	0	66	34	14
2017	Quebec (excluding National Capital Region)	54	20	5	0	10	5	5	83	12	19
2014	National Capital Region	53	22	8	4	4	4	5	83	8	463
2014	Ontario (excluding National Capital Region)	38	23	0	0	17	0	22	78	22	18
2014	Quebec (excluding National Capital Region)	47	34	0	4	4	0	11	91	9	22
2014	British Columbia	42	18	16	0	8	7	8	71	10	12
2014	New Brunswick	92	8	0	0	0	0	0	100	0	11

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	62	21	8	3	4	1	0	84	7	426
2019	Ontario (excluding National Capital Region)	71	0	15	0	0	6	9	83	0	13
2019	Quebec (excluding National Capital Region)	59	29	11	0	0	0	0	89	0	20
2018	National Capital Region	64	21	9	1	3	1	0	86	4	378
2018	Ontario (excluding National Capital Region)	58	14	10	0	18	0	0	72	18	16
2018	Quebec (excluding National Capital Region)	55	29	12	4	0	0	0	84	4	25
2017	National Capital Region	60	25	8	4	2	1	0	86	6	326
2017	Ontario (excluding National Capital Region)	50	29	14	7	0	0	0	79	7	14
2017	Quebec (excluding National Capital Region)	53	38	4	0	5	0	0	91	5	19

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	26	10	5	6	0	0	79	11	428
2019	Ontario (excluding National Capital Region)	71	9	9	0	12	0	0	79	12	13
2019	Quebec (excluding National Capital Region)	68	18	14	0	0	0	0	86	0	20
2018	National Capital Region	53	27	9	5	5	1	0	81	10	378
2018	Ontario (excluding National Capital Region)	53	17	5	0	25	0	0	70	25	16
2018	Quebec (excluding National Capital Region)	42	24	22	4	8	0	0	66	12	25
2017	National Capital Region	55	24	10	7	3	1	0	81	10	324
2017	Ontario (excluding National Capital Region)	38	14	28	7	7	7	0	56	15	14
2017	Quebec (excluding National Capital Region)	53	36	0	5	5	0	0	90	10	19
2014	National Capital Region	56	28	7	4	4	1	0	85	8	463
2014	Ontario (excluding National Capital Region)	42	40	6	0	11	0	0	83	11	18
2014	Quebec (excluding National Capital Region)	54	20	17	5	0	0	4	77	5	22
2014	British Columbia	33	26	25	0	16	0	0	59	16	12
2014	New Brunswick	65	35	0	0	0	0	0	100	0	11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	36	18	14	1	1	2	66	16	141

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	25	29	16	14	10	5	57	26	423
2019	Ontario (excluding National Capital Region)	44	32	7	0	18	0	75	18	13
2019	Quebec (excluding National Capital Region)	52	20	13	10	5	0	73	14	20
2018	National Capital Region	25	36	20	9	4	6	65	13	383
2018	Ontario (excluding National Capital Region)	26	12	36	0	25	0	39	25	16
2018	Quebec (excluding National Capital Region)	31	39	8	13	4	5	74	18	25
2017	National Capital Region	28	39	13	9	5	5	71	15	326
2017	Ontario (excluding National Capital Region)	15	29	21	7	21	7	48	30	14
2017	Quebec (excluding National Capital Region)	15	23	28	18	5	10	43	26	19
2014	National Capital Region	31	34	16	7	5	6	70	13	463
2014	Ontario (excluding National Capital Region)	22	33	6	6	23	11	61	32	18
2014	Quebec (excluding National Capital Region)	30	37	8	5	5	16	80	11	22
2014	British Columbia	17	25	25	17	8	7	45	28	12
2014	New Brunswick	38	26	27	9	0	0	64	9	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	28	18	15	14	2	0	51	30	424
2019	Ontario (excluding National Capital Region)	35	41	0	7	18	0	0	75	25	13
2019	Quebec (excluding National Capital Region)	36	22	13	20	8	0	0	58	29	20
2018	National Capital Region	22	36	20	14	5	3	0	59	20	381
2018	Ontario (excluding National Capital Region)	12	27	30	6	25	0	0	39	31	16
2018	Quebec (excluding National Capital Region)	17	54	9	16	4	0	0	71	20	24
2017	National Capital Region	21	37	17	14	9	3	0	60	23	326
2017	Ontario (excluding National Capital Region)	15	21	16	14	28	7	0	39	44	14
2017	Quebec (excluding National Capital Region)	18	19	15	33	10	0	5	39	45	19
2014	National Capital Region	28	33	18	12	6	3	0	63	18	463
2014	Ontario (excluding National Capital Region)	11	44	6	17	17	5	0	58	36	18
2014	Quebec (excluding National Capital Region)	16	47	16	5	12	4	0	66	18	22
2014	British Columbia	17	25	16	16	26	0	0	41	42	12
2014	New Brunswick	38	18	8	27	9	0	0	56	36	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	17	28	20	19	13	3	46	33	421
2019	Ontario (excluding National Capital Region)	26	13	18	25	18	0	40	43	13
2019	Quebec (excluding National Capital Region)	26	6	33	20	4	10	36	27	19
2018	National Capital Region	16	31	24	17	7	5	50	25	380
2018	Ontario (excluding National Capital Region)	7	31	37	8	18	0	37	25	16
2018	Quebec (excluding National Capital Region)	20	30	34	12	4	0	50	16	25
2017	National Capital Region	14	27	25	17	12	5	44	30	326
2017	Ontario (excluding National Capital Region)	15	21	14	29	14	7	39	47	14
2017	Quebec (excluding National Capital Region)	23	8	16	38	16	0	31	54	19
2014	National Capital Region	18	33	22	14	8	4	54	23	463
2014	Ontario (excluding National Capital Region)	6	22	28	11	11	22	35	29	18
2014	Quebec (excluding National Capital Region)	8	43	24	8	12	4	54	22	22
2014	British Columbia	17	25	9	23	26	0	41	50	12
2014	New Brunswick	30	18	26	27	0	0	48	27	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	17	25	21	22	14	2	0	42	36	423
2019	Ontario (excluding National Capital Region)	35	29	9	9	18	0	0	65	27	13
2019	Quebec (excluding National Capital Region)	30	15	30	14	4	6	0	49	20	20
2018	National Capital Region	16	33	23	17	7	3	0	51	25	382
2018	Ontario (excluding National Capital Region)	19	20	18	25	18	0	0	39	43	16
2018	Quebec (excluding National Capital Region)	25	35	24	12	4	0	0	60	16	24
2017	National Capital Region	15	36	21	13	11	4	0	53	25	325
2017	Ontario (excluding National Capital Region)	15	28	14	21	14	9	0	47	38	14
2017	Quebec (excluding National Capital Region)	28	9	5	48	5	5	0	39	56	19
2014	National Capital Region	22	33	16	18	10	3	0	56	28	463
2014	Ontario (excluding National Capital Region)	16	50	6	17	11	0	0	65	29	18
2014	Quebec (excluding National Capital Region)	13	36	21	13	12	0	4	51	27	22
2014	British Columbia	17	8	16	34	17	7	0	27	55	12
2014	New Brunswick	10	46	26	19	0	0	0	56	19	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	40	24	20	10	4	2	65	14	428
2019	Ontario (excluding National Capital Region)	56	18	12	6	0	9	81	6	13
2019	Quebec (excluding National Capital Region)	47	17	8	14	13	0	64	27	20

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	19	41	17	14	8	0	60	22	424
2019	Ontario (excluding National Capital Region)	35	22	14	16	12	0	58	28	13
2019	Quebec (excluding National Capital Region)	16	32	24	23	4	0	48	27	20
2018	National Capital Region	21	43	16	15	3	1	65	19	384
2018	Ontario (excluding National Capital Region)	25	49	20	0	6	0	74	6	16
2018	Quebec (excluding National Capital Region)	31	32	21	12	4	0	63	16	25
2017	National Capital Region	24	41	17	9	7	1	66	16	325
2017	Ontario (excluding National Capital Region)	15	50	28	0	7	0	65	7	14
2017	Quebec (excluding National Capital Region)	15	32	17	26	10	0	47	37	19
2014	National Capital Region	34	44	13	6	2	1	79	8	462
2014	Ontario (excluding National Capital Region)	26	51	6	12	6	0	77	17	18
2014	Quebec (excluding National Capital Region)	13	38	24	17	5	4	53	22	22
2014	British Columbia	17	40	27	0	16	0	57	16	12
2014	New Brunswick	28	37	0	35	0	0	65	35	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	10	24	21	25	17	2	36	43	424
2019	Ontario (excluding National Capital Region)	17	16	34	7	27	0	33	34	13
2019	Quebec (excluding National Capital Region)	11	22	32	19	10	6	35	31	20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	36	34	14	8	5	2	1	72	13	426
2019	Ontario (excluding National Capital Region)	25	22	30	0	6	17	0	56	7	13
2019	Quebec (excluding National Capital Region)	40	26	8	9	0	16	0	79	11	20
2018	National Capital Region	35	35	15	8	2	5	0	74	11	383
2018	Ontario (excluding National Capital Region)	39	34	14	14	0	0	0	73	14	16
2018	Quebec (excluding National Capital Region)	27	28	20	17	8	0	0	55	25	25
2017	National Capital Region	38	40	8	6	4	2	1	81	10	325
2017	Ontario (excluding National Capital Region)	31	41	7	7	14	0	0	72	21	14
2017	Quebec (excluding National Capital Region)	43	10	0	25	17	5	0	56	44	19
2014	National Capital Region	48	32	8	6	2	2	1	83	8	462
2014	Ontario (excluding National Capital Region)	33	45	0	11	0	6	5	87	13	18
2014	Quebec (excluding National Capital Region)	25	60	7	4	0	4	0	88	4	22
2014	British Columbia	34	49	8	0	9	0	0	83	9	12
2014	New Brunswick	61	20	9	9	0	0	0	81	9	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	27	33	23	9	6	2	61	16	428
2019	Ontario (excluding National Capital Region)	26	36	16	10	12	0	62	22	12
2019	Quebec (excluding National Capital Region)	32	35	27	0	0	6	71	0	20
2018	National Capital Region	28	41	19	7	3	3	71	10	385
2018	Ontario (excluding National Capital Region)	26	48	8	6	12	0	75	18	16
2018	Quebec (excluding National Capital Region)	25	24	21	21	9	0	49	30	24

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	18	19	23	11	12	14	3	45	27	427
2019	Ontario (excluding National Capital Region)	34	9	22	0	27	9	0	47	29	13
2019	Quebec (excluding National Capital Region)	38	16	17	13	6	6	4	60	21	20
2018	National Capital Region	20	19	23	11	9	14	4	47	24	384
2018	Ontario (excluding National Capital Region)	26	18	24	6	26	0	0	44	31	16
2018	Quebec (excluding National Capital Region)	16	30	8	13	16	12	4	55	35	25
2017	National Capital Region	17	25	18	10	12	13	5	51	27	326
2017	Ontario (excluding National Capital Region)	15	21	7	14	34	9	0	40	53	14
2017	Quebec (excluding National Capital Region)	0	18	10	37	12	24	0	24	63	19
2014	National Capital Region	20	20	21	14	12	11	3	46	29	463
2014	Ontario (excluding National Capital Region)	22	11	16	6	35	6	5	36	45	18
2014	Quebec (excluding National Capital Region)	4	33	4	9	8	24	17	63	29	22
2014	British Columbia	16	26	18	7	17	7	8	49	29	12
2014	New Brunswick	18	26	18	19	9	10	0	50	31	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	21	32	20	13	10	3	1	55	24	427
2019	Ontario (excluding National Capital Region)	26	20	18	9	18	9	0	51	29	13
2019	Quebec (excluding National Capital Region)	38	16	30	15	0	0	0	54	15	20
2018	National Capital Region	20	36	22	11	6	5	0	59	18	384
2018	Ontario (excluding National Capital Region)	12	20	16	18	25	0	8	35	47	16
2018	Quebec (excluding National Capital Region)	24	38	17	9	13	0	0	62	22	25
2017	National Capital Region	31	36	16	9	5	4	0	70	14	324
2017	Ontario (excluding National Capital Region)	9	21	28	27	7	9	0	32	37	14
2017	Quebec (excluding National Capital Region)	35	24	0	26	10	5	0	62	38	19
2014	National Capital Region	26	37	18	10	6	3	0	65	17	463
2014	Ontario (excluding National Capital Region)	29	32	6	6	11	16	0	73	20	18
2014	Quebec (excluding National Capital Region)	8	47	29	8	4	4	0	58	13	22
2014	British Columbia	8	26	25	24	8	8	0	38	35	12
2014	New Brunswick	45	46	9	0	0	0	0	91	0	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	16	24	20	16	17	3	3	43	36	426
2019	Ontario (excluding National Capital Region)	33	16	0	7	36	9	0	53	47	13
2019	Quebec (excluding National Capital Region)	22	8	11	34	15	6	4	33	55	20
2018	National Capital Region	17	26	23	15	13	4	3	45	30	384
2018	Ontario (excluding National Capital Region)	7	12	26	13	34	0	8	20	52	15
2018	Quebec (excluding National Capital Region)	8	39	15	27	8	0	4	49	36	25
2017	National Capital Region	18	25	16	15	16	4	6	48	34	325
2017	Ontario (excluding National Capital Region)	9	0	7	34	42	9	0	9	83	14
2017	Quebec (excluding National Capital Region)	5	19	0	46	22	0	8	26	74	19
2014	National Capital Region	14	20	16	20	22	4	5	37	46	463
2014	Ontario (excluding National Capital Region)	11	27	11	17	17	6	11	46	40	18
2014	Quebec (excluding National Capital Region)	8	25	5	17	12	18	16	49	44	22
2014	British Columbia	8	8	8	25	41	0	8	18	73	12
2014	New Brunswick	0	36	27	29	8	0	0	36	37	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	57	20	12	4	4	1	3	79	8	428
2019	Ontario (excluding National Capital Region)	47	6	24	0	6	9	9	64	7	13
2019	Quebec (excluding National Capital Region)	78	14	0	0	4	0	4	96	4	20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	60	10	8	4	5	2	11	81	10	428
2019	Ontario (excluding National Capital Region)	59	6	0	12	6	9	9	78	22	13
2019	Quebec (excluding National Capital Region)	67	16	14	0	0	0	4	86	0	20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	54	20	14	5	2	2	3	78	8	428
2019	Ontario (excluding National Capital Region)	40	22	6	15	0	9	9	75	18	13
2019	Quebec (excluding National Capital Region)	71	8	10	0	0	6	4	89	0	20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	45	19	15	7	4	3	6	71	13	425
2019	Ontario (excluding National Capital Region)	34	16	7	21	6	9	9	59	32	13
2019	Quebec (excluding National Capital Region)	65	11	14	0	0	6	4	84	0	20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	61	13	8	4	3	3	7	82	9	428
2019	Ontario (excluding National Capital Region)	24	7	18	16	18	9	9	38	41	13
2019	Quebec (excluding National Capital Region)	37	19	8	11	14	6	4	63	28	20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	70	12	8	3	1	2	4	87	5	429
2019	Ontario (excluding National Capital Region)	53	9	6	9	0	9	14	81	11	13
2019	Quebec (excluding National Capital Region)	56	9	16	0	5	6	8	76	5	20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	74	7	6	3	4	2	3	86	7	425
2019	Ontario (excluding National Capital Region)	50	0	0	0	6	36	9	89	11	13
2019	Quebec (excluding National Capital Region)	82	4	6	0	5	0	4	89	5	20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	77	6	4	1	2	2	7	92	3	421
2019	Ontario (excluding National Capital Region)	65	6	0	0	6	9	14	92	8	13
2019	Quebec (excluding National Capital Region)	92	5	0	0	0	0	4	100	0	20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	24	40	21	6	6	2	0	66	12	428
2019	Ontario (excluding National Capital Region)	18	29	24	12	0	17	0	57	14	13
2019	Quebec (excluding National Capital Region)	30	49	21	0	0	0	0	79	0	20
2018	National Capital Region	28	39	18	9	2	4	0	69	12	385
2018	Ontario (excluding National Capital Region)	29	25	25	15	7	0	0	54	21	15
2018	Quebec (excluding National Capital Region)	23	35	17	8	8	9	0	63	18	25
2017	National Capital Region	26	37	21	7	5	3	1	65	13	325
2017	Ontario (excluding National Capital Region)	15	34	14	23	14	0	0	50	37	14
2017	Quebec (excluding National Capital Region)	24	21	30	20	0	5	0	47	21	19

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	34	38	14	8	4	2	74	12	427
2019	Ontario (excluding National Capital Region)	56	9	0	0	18	17	79	21	13
2019	Quebec (excluding National Capital Region)	63	20	17	0	0	0	83	0	20
2018	National Capital Region	43	40	10	4	1	3	85	5	378
2018	Ontario (excluding National Capital Region)	35	37	8	6	14	0	72	20	16
2018	Quebec (excluding National Capital Region)	50	32	10	0	4	4	86	4	25
2017	National Capital Region	45	39	8	5	2	1	85	7	326
2017	Ontario (excluding National Capital Region)	29	21	29	20	0	0	50	20	14
2017	Quebec (excluding National Capital Region)	29	55	5	6	5	0	83	12	19
2014	National Capital Region	44	39	9	3	2	3	86	5	463
2014	Ontario (excluding National Capital Region)	42	29	12	12	6	0	71	17	18
2014	Quebec (excluding National Capital Region)	39	53	0	0	4	4	96	4	22
2014	British Columbia	35	32	16	8	8	0	67	17	12
2014	New Brunswick	81	9	9	0	0	0	91	0	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	37	33	18	4	4	4	0	73	8	427
2019	Ontario (excluding National Capital Region)	59	0	27	0	6	9	0	64	6	13
2019	Quebec (excluding National Capital Region)	43	35	8	11	0	0	5	81	11	20
2018	National Capital Region	42	38	11	4	1	4	0	83	5	378
2018	Ontario (excluding National Capital Region)	35	37	8	14	6	0	0	72	20	16
2018	Quebec (excluding National Capital Region)	39	35	9	9	4	4	0	77	14	25
2017	National Capital Region	44	39	9	3	1	3	0	86	4	325
2017	Ontario (excluding National Capital Region)	36	21	27	0	0	16	0	68	0	14
2017	Quebec (excluding National Capital Region)	26	40	17	5	0	13	0	75	5	19
2014	National Capital Region	42	34	12	2	2	8	0	83	4	463
2014	Ontario (excluding National Capital Region)	39	39	17	0	0	5	0	82	0	18
2014	Quebec (excluding National Capital Region)	40	43	8	0	0	9	0	91	0	21
2014	British Columbia	34	50	0	8	8	0	0	83	17	12
2014	New Brunswick	73	0	9	0	0	17	0	89	0	11

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	35	10	3	6	81	9	426
2019	Ontario (excluding National Capital Region)	74	0	9	12	6	74	18	13
2019	Quebec (excluding National Capital Region)	48	42	10	0	0	90	0	20
2018	National Capital Region	49	36	10	3	2	85	5	379
2018	Ontario (excluding National Capital Region)	38	28	14	6	14	66	20	16
2018	Quebec (excluding National Capital Region)	51	28	13	4	4	79	8	25
2017	National Capital Region	48	37	8	4	2	85	6	326
2017	Ontario (excluding National Capital Region)	52	21	13	7	7	73	14	14
2017	Quebec (excluding National Capital Region)	43	35	5	17	0	79	17	19
2014	National Capital Region	50	36	9	3	2	86	5	463
2014	Ontario (excluding National Capital Region)	60	23	12	0	6	83	6	18
2014	Quebec (excluding National Capital Region)	58	34	0	4	5	92	8	22
2014	British Columbia	34	50	7	0	8	84	8	12
2014	New Brunswick	81	19	0	0	0	100	0	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	28	17	14	11	2	0	58	25	428
2019	Ontario (excluding National Capital Region)	49	25	9	0	18	0	0	74	18	13
2019	Quebec (excluding National Capital Region)	36	22	23	14	5	0	0	58	19	20
2018	National Capital Region	31	34	20	9	6	1	0	65	15	379
2018	Ontario (excluding National Capital Region)	12	37	26	8	18	0	0	49	25	16
2018	Quebec (excluding National Capital Region)	31	31	21	9	4	4	0	65	14	25
2017	National Capital Region	23	36	20	11	9	1	0	60	20	325
2017	Ontario (excluding National Capital Region)	22	21	20	14	14	9	0	47	31	14
2017	Quebec (excluding National Capital Region)	24	18	25	15	18	0	0	42	33	19
2014	National Capital Region	23	36	19	11	8	2	1	61	20	463
2014	Ontario (excluding National Capital Region)	33	22	11	23	11	0	0	55	35	18
2014	Quebec (excluding National Capital Region)	29	29	21	13	8	0	0	58	21	22
2014	British Columbia	25	16	34	16	8	0	0	41	25	12
2014	New Brunswick	56	19	16	9	0	0	0	74	9	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	30	30	16	12	10	1	0	61	23	425
2019	Ontario (excluding National Capital Region)	49	24	9	0	18	0	0	73	18	13
2019	Quebec (excluding National Capital Region)	32	30	19	14	5	0	0	62	19	20
2018	National Capital Region	30	37	16	12	4	0	0	68	16	379
2018	Ontario (excluding National Capital Region)	12	39	24	8	18	0	0	51	25	16
2018	Quebec (excluding National Capital Region)	35	28	17	13	4	4	0	65	17	25
2017	National Capital Region	24	39	18	13	5	0	1	64	18	326
2017	Ontario (excluding National Capital Region)	22	36	21	7	14	0	0	58	21	14
2017	Quebec (excluding National Capital Region)	10	37	31	11	12	0	0	47	23	19
2014	National Capital Region	27	38	16	13	5	1	0	66	18	463
2014	Ontario (excluding National Capital Region)	27	39	11	12	11	0	0	65	23	18
2014	Quebec (excluding National Capital Region)	25	46	13	8	8	0	0	71	17	22
2014	British Columbia	25	34	33	0	8	0	0	59	8	12
2014	New Brunswick	56	28	16	0	0	0	0	84	0	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	26	23	21	12	13	5	1	52	27	428
2019	Ontario (excluding National Capital Region)	40	33	15	0	12	0	0	73	12	13
2019	Quebec (excluding National Capital Region)	30	4	29	37	0	0	0	34	37	20
2018	National Capital Region	29	24	20	12	9	5	0	56	22	378
2018	Ontario (excluding National Capital Region)	26	6	25	13	24	6	0	34	39	16
2018	Quebec (excluding National Capital Region)	20	27	20	30	4	0	0	47	33	25
2017	National Capital Region	24	30	14	19	8	5	1	57	28	326
2017	Ontario (excluding National Capital Region)	22	14	23	14	27	0	0	36	41	14
2017	Quebec (excluding National Capital Region)	26	8	10	16	32	0	8	37	52	19
2014	National Capital Region	24	27	19	12	12	6	1	55	25	463
2014	Ontario (excluding National Capital Region)	28	16	16	17	11	6	5	49	32	18
2014	Quebec (excluding National Capital Region)	29	30	25	0	8	8	0	64	9	22
2014	British Columbia	25	16	34	16	8	0	0	41	25	12
2014	New Brunswick	46	19	17	8	0	9	0	72	9	11

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	National Capital Region	43	23	34	429
2019	Ontario (excluding National Capital Region)	20	25	55	13
2019	Quebec (excluding National Capital Region)	42	22	35	20
2018	National Capital Region	38	28	35	384
2018	Ontario (excluding National Capital Region)	50	14	36	16
2018	Quebec (excluding National Capital Region)	45	23	31	25
2017	National Capital Region	42	29	30	326
2017	Ontario (excluding National Capital Region)	21	29	50	14
2017	Quebec (excluding National Capital Region)	51	29	20	19
2014	National Capital Region	38	25	37	463
2014	Ontario (excluding National Capital Region)	28	21	51	18
2014	Quebec (excluding National Capital Region)	25	46	29	22
2014	British Columbia	51	26	24	12
2014	New Brunswick	17	36	47	11

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	National Capital Region	8	17	58	1	10	5	185
2018	National Capital Region	14	15	55	4	9	3	145
2018	Quebec (excluding National Capital Region)	0	8	63	0	21	8	11
2017	National Capital Region	11	12	52	5	12	8	135
2014	National Capital Region	10	20	51	5	9999	14	176

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	45	9	8	2	1	6	78	12	425
2019	Ontario (excluding National Capital Region)	52	18	21	0	0	0	9	77	0	13
2019	Quebec (excluding National Capital Region)	19	52	10	5	0	6	8	83	5	20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	47	26	11	1	2	7	7	84	3	425
2019	Ontario (excluding National Capital Region)	56	9	21	6	0	0	9	71	6	13
2019	Quebec (excluding National Capital Region)	59	21	6	0	0	6	8	93	0	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	13	87	428
2019	Quebec (excluding National Capital Region)	0	100	20
2018	National Capital Region	14	86	383
2018	Ontario (excluding National Capital Region)	31	69	16
2018	Quebec (excluding National Capital Region)	25	75	25

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	36	64	55
2018	National Capital Region	36	64	56

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	69	31	55
2018	National Capital Region	69	31	56

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	55
2018	National Capital Region	0	100	56

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	10	90	55

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	35	65	55
2018	National Capital Region	27	73	56

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	55	45	55
2018	National Capital Region	48	52	56

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	51	49	55
2018	National Capital Region	40	60	56

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	42	58	55
2018	National Capital Region	53	47	56

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	47	53	55
2018	National Capital Region	42	58	56

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	57	43	55
2018	National Capital Region	49	51	56

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	28	72	55
2018	National Capital Region	33	67	56

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	43	57	55
2018	National Capital Region	50	50	56

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	16	84	55
2018	National Capital Region	14	86	56

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	23	77	55
2018	National Capital Region	14	86	56

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	64	36	54
2018	National Capital Region	53	47	56

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	28	72	54
2018	National Capital Region	24	76	56

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	54
2018	National Capital Region	11	89	56

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	54
2018	National Capital Region	18	82	56

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	12	88	54
2018	National Capital Region	0	100	56

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	14	86	54
2018	National Capital Region	9	91	56

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	13	87	54

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	19	81	54
2018	National Capital Region	12	88	56

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	54
2018	National Capital Region	19	81	56

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	23	77	47
2018	National Capital Region	12	88	51

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	29	71	47
2018	National Capital Region	17	83	51

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	16	84	47
2018	National Capital Region	23	77	51

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	28	72	47
2018	National Capital Region	17	83	51

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	15	85	47

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	50	50	47
2018	National Capital Region	48	52	51

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	53	47	47
2018	National Capital Region	40	60	51

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	11	89	47

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	21	79	47
2018	National Capital Region	23	77	51

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	20	80	428

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	14	13	19	9	6	31	8	45	25	426
2019	Ontario (excluding National Capital Region)	23	9	18	6	12	24	9	47	26	13
2019	Quebec (excluding National Capital Region)	28	16	27	0	0	10	19	62	0	20
2018	National Capital Region	14	16	23	3	4	34	5	49	12	382
2018	Ontario (excluding National Capital Region)	12	17	19	18	19	14	0	34	43	16
2018	Quebec (excluding National Capital Region)	27	18	22	9	8	16	0	54	20	25
2017	National Capital Region	16	15	19	6	5	33	6	51	18	326
2017	Ontario (excluding National Capital Region)	21	22	7	7	34	9	0	47	45	14
2017	Quebec (excluding National Capital Region)	10	13	15	16	11	29	5	35	42	19
2014	National Capital Region	14	17	22	6	4	30	6	49	16	463
2014	Ontario (excluding National Capital Region)	6	27	11	11	23	22	0	42	44	18
2014	Quebec (excluding National Capital Region)	9	21	18	0	8	21	24	54	15	22
2014	British Columbia	26	17	25	16	0	16	0	51	19	12
2014	New Brunswick	9	0	9	9	0	54	18	33	33	11

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	25	27	23	6	5	12	1	60	13	428
2019	Ontario (excluding National Capital Region)	41	25	0	0	18	17	0	79	21	13
2019	Quebec (excluding National Capital Region)	38	30	23	0	0	4	6	75	0	20
2018	National Capital Region	27	38	17	4	3	10	0	72	8	382
2018	Ontario (excluding National Capital Region)	12	32	16	14	12	14	0	51	30	16
2018	Quebec (excluding National Capital Region)	27	35	15	5	4	13	0	72	10	25
2017	National Capital Region	29	35	15	4	3	12	1	74	9	325
2017	Ontario (excluding National Capital Region)	31	8	8	15	29	9	0	43	49	13
2017	Quebec (excluding National Capital Region)	15	28	5	17	6	29	0	61	32	19
2014	National Capital Region	27	34	20	3	3	12	1	70	7	463
2014	Ontario (excluding National Capital Region)	11	32	11	18	11	16	0	52	35	18
2014	Quebec (excluding National Capital Region)	16	41	17	0	8	9	9	70	10	22
2014	British Columbia	34	33	25	0	0	8	0	73	0	12
2014	New Brunswick	37	8	28	0	0	26	0	62	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	7	93	426
2018	National Capital Region	5	95	380

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	51	49	29
2018	National Capital Region	28	72	21

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	83	17	29

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	29
2018	National Capital Region	0	100	21

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	18	82	29

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	26	74	28

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	33	67	28

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	20	80	28

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	31	69	28
2018	National Capital Region	24	76	21

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	21

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	21

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	22	78	28
2018	National Capital Region	24	76	21

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	0	100	28
2018	National Capital Region	0	100	21

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	29	71	28

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	39	61	28
2018	National Capital Region	34	66	21

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	26	74	28

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	23	77	28

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	21	79	28

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	41	59	28
2018	National Capital Region	43	57	21

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	10	90	427

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	16	14	20	3	4	34	10	52	13	428
2019	Ontario (excluding National Capital Region)	32	0	24	0	6	30	9	52	10	13
2019	Quebec (excluding National Capital Region)	28	16	27	0	0	14	15	62	0	20
2018	National Capital Region	15	16	21	2	2	37	7	56	7	380
2018	Ontario (excluding National Capital Region)	12	12	25	6	14	26	6	35	29	16
2018	Quebec (excluding National Capital Region)	27	29	13	5	4	23	0	72	11	25
2017	National Capital Region	17	14	21	2	3	38	4	54	9	326
2017	Ontario (excluding National Capital Region)	22	7	28	0	7	36	0	46	10	14
2017	Quebec (excluding National Capital Region)	10	19	16	5	0	40	10	57	10	19
2014	National Capital Region	16	14	19	2	3	36	10	56	10	463
2014	Ontario (excluding National Capital Region)	11	6	0	5	17	56	6	42	58	18
2014	Quebec (excluding National Capital Region)	17	13	25	0	4	25	16	50	6	22
2014	British Columbia	8	35	16	7	0	25	9	65	11	12
2014	New Brunswick	9	0	9	0	8	55	18	35	31	11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	27	27	22	4	4	15	2	64	9	428
2019	Ontario (excluding National Capital Region)	50	6	15	0	6	23	0	73	8	13
2019	Quebec (excluding National Capital Region)	30	31	24	0	0	4	11	72	0	19
2018	National Capital Region	28	31	19	2	3	16	1	72	6	382
2018	Ontario (excluding National Capital Region)	19	31	10	14	6	20	0	63	25	16
2018	Quebec (excluding National Capital Region)	27	36	8	5	0	23	0	83	7	25
2017	National Capital Region	34	33	13	3	2	14	1	79	5	326
2017	Ontario (excluding National Capital Region)	29	14	21	0	7	29	0	61	9	14
2017	Quebec (excluding National Capital Region)	11	29	21	0	0	40	0	65	0	19
2014	National Capital Region	31	27	17	2	2	19	2	74	5	463
2014	Ontario (excluding National Capital Region)	27	11	12	0	11	39	0	62	18	18
2014	Quebec (excluding National Capital Region)	25	30	28	0	4	13	0	63	4	22
2014	British Columbia	17	42	32	0	0	8	0	65	0	12
2014	New Brunswick	28	27	9	0	0	36	0	86	0	11

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	28	25	22	13	12	1	53	25	428
2019	Ontario (excluding National Capital Region)	47	25	7	9	12	0	72	21	13
2019	Quebec (excluding National Capital Region)	34	22	19	11	15	0	55	25	20
2018	National Capital Region	24	26	25	12	12	1	50	25	383
2018	Ontario (excluding National Capital Region)	13	33	16	13	25	0	46	38	16
2018	Quebec (excluding National Capital Region)	20	36	22	4	19	0	56	23	25
2017	National Capital Region	26	23	19	11	18	3	51	29	325
2017	Ontario (excluding National Capital Region)	14	49	7	14	16	0	64	30	14
2017	Quebec (excluding National Capital Region)	15	10	16	14	37	8	28	55	19

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	26	26	13	12	1	48	25	428
2019	Ontario (excluding National Capital Region)	33	34	12	15	6	0	67	21	13
2019	Quebec (excluding National Capital Region)	34	38	8	10	10	0	72	20	20
2018	National Capital Region	19	28	25	16	11	1	48	27	382
2018	Ontario (excluding National Capital Region)	14	34	18	28	6	0	48	34	16
2018	Quebec (excluding National Capital Region)	26	27	17	18	12	0	53	31	25
2017	National Capital Region	19	25	31	14	9	1	44	24	326
2017	Ontario (excluding National Capital Region)	9	28	16	21	27	0	36	48	14
2017	Quebec (excluding National Capital Region)	29	20	37	14	0	0	49	14	19

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	23	29	24	11	11	1	53	23	421
2019	Ontario (excluding National Capital Region)	56	14	14	10	6	0	70	16	12
2019	Quebec (excluding National Capital Region)	56	16	4	14	10	0	72	24	20
2018	National Capital Region	24	25	25	14	10	1	50	25	383
2018	Ontario (excluding National Capital Region)	29	25	23	12	12	0	54	23	16
2018	Quebec (excluding National Capital Region)	21	36	23	8	11	0	57	20	25
2017	National Capital Region	17	30	27	15	9	2	48	24	325
2017	Ontario (excluding National Capital Region)	16	21	29	21	14	0	37	34	14
2017	Quebec (excluding National Capital Region)	29	26	10	18	17	0	55	35	19

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	18	22	25	17	17	1	40	35	423
2019	Ontario (excluding National Capital Region)	17	25	22	30	6	0	42	36	13
2019	Quebec (excluding National Capital Region)	47	24	5	21	4	0	71	25	19
2018	National Capital Region	22	24	22	17	15	1	45	33	381
2018	Ontario (excluding National Capital Region)	7	14	50	22	7	0	21	29	16
2018	Quebec (excluding National Capital Region)	24	25	21	15	15	0	49	30	25
2017	National Capital Region	14	23	26	19	16	2	38	36	326
2017	Ontario (excluding National Capital Region)	0	22	23	35	20	0	22	55	14
2017	Quebec (excluding National Capital Region)	27	8	17	25	24	0	34	49	19

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	48	22	12	8	5	0	4	74	14	426
2019	Ontario (excluding National Capital Region)	42	30	15	0	6	0	7	78	6	13
2019	Quebec (excluding National Capital Region)	71	16	8	6	0	0	0	86	6	20
2018	National Capital Region	43	27	12	9	3	0	5	74	13	382
2018	Ontario (excluding National Capital Region)	39	20	24	12	0	0	6	62	13	16
2018	Quebec (excluding National Capital Region)	54	12	17	4	0	0	12	76	4	25
2017	National Capital Region	42	24	18	6	2	1	7	72	9	323
2017	Ontario (excluding National Capital Region)	29	14	43	7	0	0	7	46	8	14
2017	Quebec (excluding National Capital Region)	49	32	5	8	0	0	5	86	9	19

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	39	26	19	8	7	0	1	65	16	425
2019	Ontario (excluding National Capital Region)	58	16	9	6	12	0	0	73	18	13
2019	Quebec (excluding National Capital Region)	36	35	21	0	9	0	0	70	9	20
2018	National Capital Region	35	25	22	11	6	0	1	61	17	382
2018	Ontario (excluding National Capital Region)	33	0	31	18	18	0	0	33	36	16
2018	Quebec (excluding National Capital Region)	40	18	13	8	15	5	0	62	24	25
2017	National Capital Region	31	30	19	10	8	0	1	62	18	326
2017	Ontario (excluding National Capital Region)	15	21	29	14	21	0	0	37	35	14
2017	Quebec (excluding National Capital Region)	61	14	16	5	5	0	0	74	10	19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	27	31	20	12	8	0	2	59	20	429
2019	Ontario (excluding National Capital Region)	51	13	18	12	6	0	0	64	18	13
2019	Quebec (excluding National Capital Region)	44	20	22	14	0	0	0	64	14	20
2018	National Capital Region	23	32	24	15	4	1	1	56	19	383
2018	Ontario (excluding National Capital Region)	15	25	27	8	19	0	6	43	29	15
2018	Quebec (excluding National Capital Region)	24	41	19	12	4	0	0	65	16	25
2017	National Capital Region	29	31	19	13	6	1	1	61	20	325
2017	Ontario (excluding National Capital Region)	31	7	28	35	0	0	0	38	35	14
2017	Quebec (excluding National Capital Region)	27	19	30	18	5	0	0	47	23	19

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	17	28	25	18	12	0	0	45	30	425
2019	Ontario (excluding National Capital Region)	37	24	27	12	0	0	0	61	12	12
2019	Quebec (excluding National Capital Region)	36	28	28	8	0	0	0	64	8	20
2018	National Capital Region	14	32	24	16	12	1	0	47	29	383
2018	Ontario (excluding National Capital Region)	13	29	34	0	25	0	0	41	25	15
2018	Quebec (excluding National Capital Region)	20	49	16	8	7	0	0	69	15	25
2017	National Capital Region	17	26	26	16	13	0	1	44	29	325
2017	Ontario (excluding National Capital Region)	0	52	27	14	7	0	0	52	21	14
2017	Quebec (excluding National Capital Region)	38	5	26	5	25	0	0	43	30	19

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	21	28	22	17	11	1	49	29	425
2019	Ontario (excluding National Capital Region)	40	15	27	0	18	0	55	18	13
2019	Quebec (excluding National Capital Region)	19	25	36	19	0	0	44	19	20
2018	National Capital Region	21	27	24	16	11	0	48	27	384
2018	Ontario (excluding National Capital Region)	13	28	40	6	13	0	41	19	15
2018	Quebec (excluding National Capital Region)	15	35	17	29	4	0	50	33	25
2017	National Capital Region	21	27	20	19	11	2	49	31	325
2017	Ontario (excluding National Capital Region)	17	28	27	21	7	0	45	28	14
2017	Quebec (excluding National Capital Region)	23	31	20	11	15	0	54	26	19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	41	25	14	9	9	1	67	18	427
2019	Ontario (excluding National Capital Region)	58	0	25	0	18	0	58	18	13
2019	Quebec (excluding National Capital Region)	57	29	10	4	0	0	86	4	20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	33	30	20	10	6	0	2	64	16	423
2019	Ontario (excluding National Capital Region)	33	28	24	15	0	0	0	61	15	13
2019	Quebec (excluding National Capital Region)	31	49	6	8	6	0	0	79	14	19
2018	National Capital Region	33	30	22	10	5	0	0	63	15	382
2018	Ontario (excluding National Capital Region)	7	39	33	7	13	0	0	46	21	14
2018	Quebec (excluding National Capital Region)	24	23	38	11	4	0	0	47	15	25
2017	National Capital Region	31	30	20	9	7	1	2	63	17	324
2017	Ontario (excluding National Capital Region)	0	52	27	14	7	0	0	52	21	14
2017	Quebec (excluding National Capital Region)	39	21	15	5	20	0	0	60	25	19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	56	21	11	5	4	2	79	9	427
2019	Ontario (excluding National Capital Region)	67	6	9	12	6	0	73	18	13
2019	Quebec (excluding National Capital Region)	78	16	6	0	0	0	94	0	20
2018	National Capital Region	52	27	12	5	4	1	80	8	383
2018	Ontario (excluding National Capital Region)	41	26	13	6	15	0	66	21	15
2018	Quebec (excluding National Capital Region)	58	17	8	9	8	0	75	17	25
2017	National Capital Region	59	19	11	5	4	2	79	10	324
2017	Ontario (excluding National Capital Region)	38	42	13	7	0	0	80	7	14
2017	Quebec (excluding National Capital Region)	66	25	4	0	5	0	91	5	19

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	73	11	6	1	3	1	5	90	4	426
2019	Ontario (excluding National Capital Region)	73	6	16	0	6	0	0	79	6	13
2019	Quebec (excluding National Capital Region)	94	6	0	0	0	0	0	100	0	20
2018	National Capital Region	68	14	7	2	1	0	7	89	4	383
2018	Ontario (excluding National Capital Region)	53	12	20	9	0	0	6	69	10	14
2018	Quebec (excluding National Capital Region)	55	25	4	9	8	0	0	79	16	25

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	67	13	8	4	5	1	3	83	9	427
2019	Ontario (excluding National Capital Region)	73	9	0	6	12	0	0	82	18	13
2019	Quebec (excluding National Capital Region)	81	10	9	0	0	0	0	91	0	20
2018	National Capital Region	70	12	6	4	4	0	4	86	8	381
2018	Ontario (excluding National Capital Region)	48	12	12	0	27	0	0	61	27	15
2018	Quebec (excluding National Capital Region)	70	14	0	4	12	0	0	84	16	25
2017	National Capital Region	74	11	4	3	2	1	5	90	6	326
2017	Ontario (excluding National Capital Region)	51	7	14	14	14	0	0	59	28	14
2017	Quebec (excluding National Capital Region)	84	5	0	6	0	5	0	93	7	19

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	56	26	12	2	2	0	1	84	4	425
2019	Ontario (excluding National Capital Region)	71	18	6	0	6	0	0	88	6	13
2019	Quebec (excluding National Capital Region)	64	31	5	0	0	0	0	95	0	20
2018	National Capital Region	56	26	10	4	2	0	2	84	6	382
2018	Ontario (excluding National Capital Region)	39	20	22	8	11	0	0	59	19	16
2018	Quebec (excluding National Capital Region)	57	24	8	0	12	0	0	81	12	25
2017	National Capital Region	60	22	8	4	1	0	4	86	6	326
2017	Ontario (excluding National Capital Region)	44	35	0	7	14	0	0	79	21	14
2017	Quebec (excluding National Capital Region)	69	15	5	5	0	5	0	89	5	19

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	56	17	13	6	5	1	1	75	12	423
2019	Ontario (excluding National Capital Region)	72	16	0	6	6	0	0	88	12	13
2019	Quebec (excluding National Capital Region)	61	34	5	0	0	0	0	95	0	19
2018	National Capital Region	56	19	12	6	5	0	2	76	11	380
2018	Ontario (excluding National Capital Region)	46	17	12	0	25	0	0	63	25	16
2018	Quebec (excluding National Capital Region)	59	29	0	4	8	0	0	88	12	25
2017	National Capital Region	64	16	8	5	4	0	3	82	9	325
2017	Ontario (excluding National Capital Region)	29	29	27	0	14	0	0	59	14	14
2017	Quebec (excluding National Capital Region)	70	9	10	6	5	0	0	78	12	19

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	55	12	7	2	1	21	87	4	425
2019	Ontario (excluding National Capital Region)	100	0	0	0	0	0	100	0	13
2019	Quebec (excluding National Capital Region)	74	4	0	4	0	18	95	5	19
2018	National Capital Region	54	13	7	1	1	23	88	3	381
2018	Ontario (excluding National Capital Region)	60	5	17	0	0	19	79	0	16
2018	Quebec (excluding National Capital Region)	66	9	0	5	0	20	93	7	24
2017	National Capital Region	61	12	5	1	0	20	92	2	325
2017	Ontario (excluding National Capital Region)	29	21	7	16	0	28	69	21	14
2017	Quebec (excluding National Capital Region)	70	0	12	4	0	15	82	4	19

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	77	11	4	0	1	0	6	94	1	426
2019	Ontario (excluding National Capital Region)	91	9	0	0	0	0	0	100	0	13
2019	Quebec (excluding National Capital Region)	89	5	0	6	0	0	0	94	6	19
2018	National Capital Region	69	15	6	2	0	0	8	91	3	381
2018	Ontario (excluding National Capital Region)	49	41	10	0	0	0	0	90	0	16
2018	Quebec (excluding National Capital Region)	73	9	9	5	0	0	4	86	5	25
2017	National Capital Region	72	15	3	0	0	0	9	96	1	323
2017	Ontario (excluding National Capital Region)	65	28	0	0	0	0	7	100	0	14
2017	Quebec (excluding National Capital Region)	76	14	5	0	0	5	0	95	0	19

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	72	10	6	3	3	1	4	86	7	425
2019	Ontario (excluding National Capital Region)	46	27	12	6	9	0	0	73	15	13
2019	Quebec (excluding National Capital Region)	81	13	0	6	0	0	0	94	6	20
2018	National Capital Region	66	16	5	4	4	0	4	86	9	383
2018	Ontario (excluding National Capital Region)	42	6	6	20	14	0	12	54	39	16
2018	Quebec (excluding National Capital Region)	62	12	9	0	13	0	4	77	13	25
2017	National Capital Region	63	14	9	2	4	1	6	83	7	326
2017	Ontario (excluding National Capital Region)	65	28	0	7	0	0	0	93	7	14
2017	Quebec (excluding National Capital Region)	55	20	5	0	10	10	0	84	11	19

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	52	27	13	3	2	0	2	81	6	424
2019	Ontario (excluding National Capital Region)	79	6	15	0	0	0	0	85	0	13
2019	Quebec (excluding National Capital Region)	56	23	10	6	4	0	0	79	10	20
2018	National Capital Region	51	27	13	5	4	0	2	79	9	381
2018	Ontario (excluding National Capital Region)	46	31	17	6	0	0	0	77	6	16
2018	Quebec (excluding National Capital Region)	43	24	17	4	12	0	0	67	17	25
2017	National Capital Region	52	27	10	4	3	0	5	82	8	326
2017	Ontario (excluding National Capital Region)	36	36	14	0	0	7	7	84	0	14
2017	Quebec (excluding National Capital Region)	65	25	10	0	0	0	0	90	0	19

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	15	30	37	13	3	0	1	46	17	429
2019	Ontario (excluding National Capital Region)	49	18	16	12	6	0	0	67	18	13
2019	Quebec (excluding National Capital Region)	15	47	34	0	4	0	0	62	4	20
2018	National Capital Region	13	30	41	13	3	0	0	43	16	383
2018	Ontario (excluding National Capital Region)	8	19	42	26	6	0	0	26	31	16
2018	Quebec (excluding National Capital Region)	20	34	26	16	4	0	0	54	19	25
2017	National Capital Region	13	32	34	14	6	0	1	45	21	326
2017	Ontario (excluding National Capital Region)	7	16	41	23	14	0	0	22	37	14
2017	Quebec (excluding National Capital Region)	23	16	36	15	4	6	0	41	20	19

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	9	19	35	23	13	0	36	29	425
2019	Ontario (excluding National Capital Region)	14	6	41	16	23	0	39	20	13
2019	Quebec (excluding National Capital Region)	0	6	44	38	12	0	50	6	20
2018	National Capital Region	7	17	42	21	12	0	34	24	378
2018	Ontario (excluding National Capital Region)	8	23	51	11	7	0	18	31	16
2018	Quebec (excluding National Capital Region)	4	25	24	39	8	0	47	29	24
2017	National Capital Region	7	21	35	24	12	1	36	28	326
2017	Ontario (excluding National Capital Region)	7	29	50	14	0	0	14	36	14
2017	Quebec (excluding National Capital Region)	9	10	26	21	35	0	55	19	19

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	22	38	23	9	4	3	63	14	427
2019	Ontario (excluding National Capital Region)	47	18	29	0	6	0	65	6	13
2019	Quebec (excluding National Capital Region)	15	46	29	10	0	0	62	10	20
2018	National Capital Region	27	41	16	8	3	5	71	12	385
2018	Ontario (excluding National Capital Region)	24	38	6	26	0	7	66	27	16
2018	Quebec (excluding National Capital Region)	16	39	29	9	4	4	57	14	25
2017	National Capital Region	35	39	14	4	4	4	77	8	326
2017	Ontario (excluding National Capital Region)	46	54	0	0	0	0	100	0	13
2017	Quebec (excluding National Capital Region)	15	31	33	10	12	0	46	22	19

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	20	34	22	13	9	2	55	22	425
2019	Ontario (excluding National Capital Region)	50	24	6	9	12	0	74	20	13
2019	Quebec (excluding National Capital Region)	21	50	21	5	4	0	71	8	20
2018	National Capital Region	26	37	15	13	6	2	65	19	383
2018	Ontario (excluding National Capital Region)	25	16	22	17	19	0	42	37	16
2018	Quebec (excluding National Capital Region)	12	39	29	9	8	4	53	17	25
2017	National Capital Region	21	41	14	10	11	2	63	22	324
2017	Ontario (excluding National Capital Region)	14	29	7	7	34	9	47	45	14
2017	Quebec (excluding National Capital Region)	28	30	13	10	18	0	59	28	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	17	83	427
2019	Ontario (excluding National Capital Region)	12	88	13
2019	Quebec (excluding National Capital Region)	11	89	20
2017	National Capital Region	18	82	325
2014	National Capital Region	16	84	462
2014	New Brunswick	0	100	11

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	82	18	71
2017	National Capital Region	83	17	59
2014	National Capital Region	84	16	76

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	46	34	7	6	7	80	13	58
2017	National Capital Region	44	40	6	8	2	84	10	50
2014	National Capital Region	62	26	2	8	2	89	10	64

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	25	33	22	9	9	1	1	26	74	429
2019	Ontario (excluding National Capital Region)	33	28	9	9	13	9	0	36	64	13
2019	Quebec (excluding National Capital Region)	22	44	14	15	5	0	0	22	78	20
2018	National Capital Region	35	25	19	11	9	1	0	35	65	381
2018	Ontario (excluding National Capital Region)	19	33	12	5	31	0	0	19	81	16
2018	Quebec (excluding National Capital Region)	27	24	26	12	7	0	4	28	72	25
2017	National Capital Region	36	21	19	9	12	3	1	37	63	326
2017	Ontario (excluding National Capital Region)	29	35	7	7	16	7	0	31	69	14
2017	Quebec (excluding National Capital Region)	22	21	5	22	30	0	0	22	78	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	58	42	317
2019	Quebec (excluding National Capital Region)	32	68	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	National Capital Region	41	59	310
2019	Quebec (excluding National Capital Region)	81	19	15
2018	National Capital Region	30	70	244
2018	Ontario (excluding National Capital Region)	15	85	13
2018	Quebec (excluding National Capital Region)	42	58	16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	13	26	19	17	13	2	9	45	34	311
2019	Quebec (excluding National Capital Region)	7	45	23	5	6	0	14	61	13	15
2018	National Capital Region	12	30	16	13	20	1	7	46	37	244
2018	Ontario (excluding National Capital Region)	0	22	33	38	7	0	0	22	45	13
2018	Quebec (excluding National Capital Region)	19	19	11	12	29	0	11	42	45	17
2017	National Capital Region	14	24	18	15	18	1	10	43	37	197
2017	Quebec (excluding National Capital Region)	0	37	5	13	32	0	13	43	52	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	8	17	20	20	26	1	8	28	50	311
2019	Quebec (excluding National Capital Region)	13	21	31	6	16	0	13	39	25	15
2018	National Capital Region	2	15	19	20	35	1	7	18	60	244
2018	Ontario (excluding National Capital Region)	0	8	17	23	52	0	0	8	75	13
2018	Quebec (excluding National Capital Region)	8	11	19	12	46	0	5	20	61	17
2017	National Capital Region	2	11	16	18	42	3	8	15	68	198
2017	Quebec (excluding National Capital Region)	0	6	0	20	67	0	7	6	94	15

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	National Capital Region	34	20	15	11	11	2	6	59	25	423
2019	Ontario (excluding National Capital Region)	44	30	10	0	6	9	0	82	7	12
2019	Quebec (excluding National Capital Region)	36	30	5	4	5	12	8	84	11	20
2018	National Capital Region	36	16	15	14	13	1	5	56	28	383
2018	Ontario (excluding National Capital Region)	32	25	20	12	6	0	6	60	19	16
2018	Quebec (excluding National Capital Region)	32	11	26	0	15	0	16	52	18	25

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for the Canada School of Public Service by Question 102. In which province or territory do you work?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment