2019 Public Service Employee Survey Results for National Energy Board by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	38	8	5	2	86	6	63
2019	Unilingual English	40	43	7	8	1	84	9	232
2017	Bilingual	44	44	3	7	1	88	9	68
2017	Unilingual English	44	42	3	6	5	86	11	167
2014	Bilingual	45	39	1	7	7	84	14	69
2014	Unilingual English	35	51	4	6	5	85	10	210
2014	Either English or French	42	37	8	10	3	79	13	61
2011	Bilingual	57	42	0	1	0	99	1	74
2011	Unilingual English	47	43	3	5	2	90	7	198
2011	Either English or French	38	46	8	8	0	85	8	52
2008	Bilingual	59	33	3	5	0	92	5	63
2008	Unilingual English	46	40	5	8	1	86	9	154
2008	Either English or French	36	47	6	11	0	83	11	36

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	19	2	19	16	0	3	63	35	64
2019	Unilingual English	77	12	3	2	2	1	5	94	4	233
2017	Bilingual	37	28	3	7	22	0	3	67	30	68
2017	Unilingual English	80	6	4	1	2	1	7	93	3	167
2014	Bilingual	43	20	12	9	13	0	3	66	22	69
2014	Unilingual English	76	15	3	1	1	0	3	95	2	209
2014	Either English or French	92	5	0	0	1	0	2	99	1	61
2011	Bilingual	59	12	9	8	7	0	4	75	15	74
2011	Unilingual English	85	8	2	1	1	0	5	97	2	198
2011	Either English or French	87	9	0	4	0	0	0	96	4	53
2008	Bilingual	60	13	6	8	10	0	3	75	18	63
2008	Unilingual English	77	11	4	2	3	0	3	91	5	154
2008	Either English or French	72	22	3	0	0	0	3	97	0	36

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	37	10	14	0	0	76	14	63
2019	Unilingual English	42	30	9	13	5	0	72	19	233
2017	Bilingual	46	32	6	15	0	1	79	15	68
2017	Unilingual English	49	27	6	13	6	0	76	18	167
2014	Bilingual	36	22	3	26	13	0	58	39	69
2014	Unilingual English	36	32	7	14	11	0	69	24	210
2014	Either English or French	38	18	7	20	17	0	56	38	60
2011	Bilingual	53	42	3	1	1	0	95	3	74
2011	Unilingual English	60	29	5	5	1	1	89	6	198
2011	Either English or French	57	26	9	8	0	0	83	8	53

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	32	15	8	3	0	0	74	11	62
2019	Unilingual English	28	42	12	13	5	0	0	70	18	233
2017	Bilingual	24	51	7	12	6	0	0	75	18	67
2017	Unilingual English	33	34	13	13	7	0	0	67	20	166
2014	Bilingual	29	44	10	13	3	1	0	74	16	69
2014	Unilingual English	29	42	11	11	6	0	0	72	17	210
2014	Either English or French	41	41	8	8	2	0	0	82	10	61
2011	Bilingual	47	43	5	3	0	0	1	92	3	74
2011	Unilingual English	34	39	13	10	5	0	0	73	15	199
2011	Either English or French	49	36	9	0	6	0	0	85	6	53
2008	Bilingual	38	41	11	8	2	0	0	79	10	63
2008	Unilingual English	22	45	14	13	6	0	0	67	19	154
2008	Either English or French	33	36	17	8	6	0	0	69	14	36

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	41	5	3	0	0	92	3	64
2019	Unilingual English	53	34	6	5	2	0	87	6	230
2017	Bilingual	56	32	6	4	1	0	88	6	68
2017	Unilingual English	56	32	5	5	3	0	87	8	167
2014	Bilingual	45	39	6	3	6	1	85	9	69
2014	Unilingual English	61	32	3	2	2	0	92	4	210
2014	Either English or French	50	33	5	6	2	3	86	8	60

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	30	11	6	2	0	81	8	64
2019	Unilingual English	48	29	7	13	4	0	77	17	231
2017	Bilingual	43	38	4	7	7	0	81	15	68
2017	Unilingual English	50	29	5	9	7	0	79	15	167
2014	Bilingual	35	43	7	7	7	0	78	15	69
2014	Unilingual English	44	38	7	8	3	0	82	11	210
2014	Either English or French	50	35	8	7	0	0	85	7	61
2011	Bilingual	47	42	1	5	4	0	89	9	74
2011	Unilingual English	43	39	10	6	2	1	83	7	198
2011	Either English or French	38	40	9	11	2	0	77	13	53

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	41	6	13	3	78	16	64
2019	Unilingual English	27	42	12	13	6	69	19	230
2017	Bilingual	29	49	7	12	3	78	15	68
2017	Unilingual English	30	43	11	8	7	74	15	167
2014	Bilingual	40	35	9	12	4	75	16	69
2014	Unilingual English	37	45	8	5	5	82	10	210
2014	Either English or French	45	39	8	7	2	83	8	61
2011	Bilingual	38	50	8	0	4	88	4	74
2011	Unilingual English	35	41	14	6	4	76	10	198
2011	Either English or French	45	36	8	8	4	81	11	53
2008	Bilingual	44	35	11	6	3	79	10	63
2008	Unilingual English	36	41	12	6	5	78	11	152
2008	Either English or French	36	39	8	14	3	75	17	36

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	39	13	20	5	0	63	25	64
2019	Unilingual English	20	44	11	16	9	0	64	25	231
2017	Bilingual	18	46	12	16	7	1	64	24	68
2017	Unilingual English	25	42	11	11	10	0	67	22	167
2014	Bilingual	23	43	12	15	7	0	66	22	69
2014	Unilingual English	25	47	10	9	7	0	73	16	209
2014	Either English or French	35	39	15	10	0	0	75	10	61
2011	Bilingual	30	38	16	9	5	1	68	15	74
2011	Unilingual English	25	45	12	13	5	0	70	18	198
2011	Either English or French	26	42	13	13	4	2	69	17	53

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	33	16	20	5	0	59	25	64
2019	Unilingual English	19	45	13	17	6	0	64	23	232
2017	Bilingual	24	44	9	19	4	0	68	24	68
2017	Unilingual English	21	47	10	13	8	1	68	21	167

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	39	9	16	0	0	75	16	64
2019	Unilingual English	37	38	12	8	5	0	75	13	229
2017	Bilingual	31	47	13	9	0	0	78	9	68
2017	Unilingual English	38	38	8	7	7	1	77	15	167
2014	Bilingual	43	42	3	9	3	0	85	12	69
2014	Unilingual English	45	37	10	4	3	1	83	7	210
2014	Either English or French	63	28	5	2	2	0	92	3	61
2011	Bilingual	50	39	8	1	1	0	89	3	74
2011	Unilingual English	52	33	10	2	2	1	86	4	198
2011	Either English or French	47	38	8	6	2	0	85	8	53
2008	Bilingual	54	38	5	3	0	0	92	3	63
2008	Unilingual English	49	35	5	7	4	0	84	11	152
2008	Either English or French	50	36	6	6	3	0	86	8	36

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	38	13	17	5	0	65	22	63
2019	Unilingual English	25	40	12	11	11	0	65	22	231
2017	Bilingual	19	47	16	12	6	0	66	18	68
2017	Unilingual English	33	36	9	9	13	1	69	22	167

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Unilingual English	44	38	9	7	2	0	82	9	232
2019	Either English or French	45	35	13	3	3	0	81	6	62
2017	Bilingual	49	35	12	3	1	0	84	4	68
2017	Unilingual English	52	35	7	3	3	0	87	6	167
2014	Bilingual	59	27	4	7	3	0	85	10	68
2014	Unilingual English	57	32	6	2	1	0	90	4	210
2014	Either English or French	78	15	5	0	2	0	93	2	61
2011	Bilingual	58	38	3	0	0	1	97	0	74
2011	Unilingual English	56	30	7	5	3	1	86	7	199
2011	Either English or French	57	32	9	2	0	0	89	2	53

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	41	20	14	3	0	0	63	17	64
2019	Unilingual English	24	43	11	15	7	0	0	67	22	232
2017	Bilingual	21	47	13	15	4	0	0	68	19	68
2017	Unilingual English	31	44	6	11	7	1	0	76	18	167
2014	Bilingual	23	46	12	10	9	0	0	69	19	69
2014	Unilingual English	25	49	9	12	6	0	0	74	17	210
2014	Either English or French	39	37	12	13	0	0	0	75	13	61
2011	Bilingual	41	41	8	7	3	0	1	82	10	74
2011	Unilingual English	35	42	7	11	6	0	0	77	16	199
2011	Either English or French	34	45	9	8	4	0	0	79	11	53

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	36	17	14	5	0	64	19	64
2019	Unilingual English	31	39	10	10	9	0	71	20	232
2017	Bilingual	25	50	9	10	4	1	76	15	68
2017	Unilingual English	37	37	10	11	5	0	73	17	167
2014	Bilingual	35	34	10	12	9	0	69	21	68
2014	Unilingual English	31	43	11	9	5	1	75	14	210
2014	Either English or French	40	38	12	10	0	0	79	10	61

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	39	16	15	0	0	69	15	62
2019	Unilingual English	27	43	13	13	4	0	70	16	231
2017	Bilingual	22	51	10	10	6	0	74	16	68
2017	Unilingual English	28	42	9	11	8	1	71	20	167
2014	Bilingual	32	47	9	7	6	0	78	13	69
2014	Unilingual English	35	42	12	6	5	0	77	11	210
2014	Either English or French	42	40	7	10	0	2	83	10	61
2011	Bilingual	41	49	7	3	1	0	89	4	74
2011	Unilingual English	39	42	10	8	2	0	81	10	198
2011	Either English or French	51	32	8	8	2	0	83	9	53

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	38	13	13	0	0	75	13	64
2019	Unilingual English	32	47	9	8	4	0	79	12	233
2017	Bilingual	31	47	12	6	3	1	79	9	68
2017	Unilingual English	35	44	10	8	3	0	79	11	164
2014	Bilingual	45	32	7	10	6	0	77	16	69
2014	Unilingual English	43	42	7	4	4	0	85	8	210
2014	Either English or French	48	37	8	5	2	0	85	7	61
2011	Bilingual	49	46	4	1	0	0	95	1	74
2011	Unilingual English	44	38	10	6	2	0	82	8	198
2011	Either English or French	55	32	6	6	2	0	87	8	53
2008	Bilingual	54	33	6	5	2	0	87	6	63
2008	Unilingual English	44	40	7	7	1	0	84	9	152
2008	Either English or French	56	33	3	6	3	0	89	8	36

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	40	22	2	6	2	0	69	8	63
2019	Unilingual English	26	32	27	9	6	0	0	58	15	230
2017	Bilingual	24	46	12	13	3	1	0	71	17	67
2017	Unilingual English	30	33	22	6	8	0	1	64	14	166
2014	Bilingual	12	52	22	8	6	0	0	64	14	69
2014	Unilingual English	20	41	22	11	6	0	0	60	17	210
2014	Either English or French	10	31	44	11	2	2	0	42	13	61
2011	Bilingual	23	34	32	4	7	0	0	57	11	74
2011	Unilingual English	18	42	25	11	6	0	0	59	16	199
2011	Either English or French	23	28	34	11	4	0	0	51	15	53
2008	Bilingual	13	43	27	16	2	0	0	56	17	63
2008	Unilingual English	22	33	27	10	7	0	1	56	18	154
2008	Either English or French	11	47	33	6	3	0	0	58	8	36

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	34	28	19	8	2	2	27	44	64
2019	Unilingual English	19	26	36	14	3	0	1	18	46	233
2017	Bilingual	25	31	28	12	3	0	1	15	57	68
2017	Unilingual English	18	30	31	12	7	1	1	20	49	167
2014	Bilingual	7	13	40	30	9	0	0	39	21	68
2014	Unilingual English	7	18	40	22	11	1	1	34	25	210
2014	Either English or French	3	17	38	21	18	3	0	40	21	61
2011	Bilingual	12	18	38	20	9	0	3	31	31	74
2011	Unilingual English	12	32	33	15	7	1	2	22	44	199
2011	Either English or French	4	19	44	17	10	2	4	29	24	52
2008	Bilingual	8	23	32	18	15	0	5	34	32	62
2008	Unilingual English	14	19	35	26	5	0	1	31	33	154
2008	Either English or French	3	33	28	17	17	3	0	34	37	36

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	33	22	22	13	0	2	35	43	64
2019	Unilingual English	18	24	27	21	7	1	0	29	43	232
2017	Bilingual	22	26	24	24	3	0	1	27	49	68
2017	Unilingual English	22	29	22	11	13	2	1	25	52	167
2014	Bilingual	6	14	28	32	16	0	3	50	21	68
2014	Unilingual English	5	14	24	36	17	2	1	55	20	210
2014	Either English or French	1	8	32	28	26	2	2	56	10	61
2011	Bilingual	8	22	19	27	22	0	3	50	31	74
2011	Unilingual English	10	22	25	24	16	1	3	41	33	199
2011	Either English or French	4	18	24	25	20	4	6	50	24	51
2008	Bilingual	5	10	23	31	27	0	5	61	15	62
2008	Unilingual English	10	16	28	25	18	1	3	44	28	154
2008	Either English or French	11	11	22	25	22	6	3	52	24	36

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	37	29	10	3	0	2	13	58	63
2019	Unilingual English	29	24	25	16	4	1	1	21	54	233
2017	Bilingual	24	28	33	7	3	3	1	11	55	67
2017	Unilingual English	26	29	24	13	6	1	1	19	56	167
2014	Bilingual	18	29	38	12	1	0	3	14	48	69
2014	Unilingual English	17	20	36	19	6	0	1	25	38	209
2014	Either English or French	12	25	35	16	10	2	0	27	37	61
2011	Bilingual	16	16	45	12	9	0	1	22	33	74
2011	Unilingual English	21	25	31	12	10	2	1	22	46	198
2011	Either English or French	15	25	28	13	15	0	4	29	41	53
2008	Bilingual	2	16	35	24	16	2	5	43	19	62
2008	Unilingual English	11	16	36	22	13	1	1	36	28	154
2008	Either English or French	17	14	33	25	6	3	3	32	32	36

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	6	28	41	19	5	0	2	24	35	64
2019	Unilingual English	9	15	39	28	8	1	0	36	25	231
2017	Bilingual	10	28	40	16	6	0	0	22	38	68
2017	Unilingual English	11	19	34	20	13	1	1	34	31	167
2014	Bilingual	4	24	34	33	4	0	0	37	29	68
2014	Unilingual English	5	11	40	32	10	1	1	43	17	207
2014	Either English or French	0	13	34	32	18	3	0	51	13	61
2011	Bilingual	10	15	41	22	12	0	0	34	25	73
2011	Unilingual English	7	18	37	25	11	0	2	37	25	198
2011	Either English or French	8	6	40	21	19	2	4	43	14	52
2008	Bilingual	5	16	39	21	15	0	5	37	22	62
2008	Unilingual English	10	9	37	31	12	0	1	43	19	153
2008	Either English or French	6	8	36	33	14	3	0	49	14	36

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	30	33	17	6	2	2	24	42	64
2019	Unilingual English	24	25	26	16	6	2	2	22	51	231
2017	Bilingual	28	22	28	13	7	1	0	21	51	68
2017	Unilingual English	21	25	24	14	12	2	2	26	48	167
2014	Bilingual	15	23	27	25	7	3	0	33	39	68
2014	Unilingual English	10	23	34	20	9	2	2	30	35	210
2014	Either English or French	5	27	32	21	12	3	0	34	33	61
2011	Bilingual	14	31	26	18	11	0	1	29	45	74
2011	Unilingual English	14	28	30	17	10	1	2	28	42	199
2011	Either English or French	10	23	33	10	13	6	6	26	37	52
2008	Bilingual	6	18	35	19	15	2	5	36	26	62
2008	Unilingual English	11	23	32	21	11	0	2	32	35	154
2008	Either English or French	3	19	42	14	11	6	6	28	25	36

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	3	17	30	34	13	0	3	48	21	64
2019	Unilingual English	6	15	27	32	17	1	1	51	22	230
2017	Bilingual	9	18	26	28	15	1	3	45	28	68
2017	Unilingual English	7	16	32	26	18	1	1	45	23	167
2014	Bilingual	15	22	31	22	6	1	3	29	38	68
2014	Unilingual English	8	17	35	25	8	4	3	35	27	210
2014	Either English or French	6	14	31	33	10	5	0	46	21	61
2011	Bilingual	8	27	30	19	11	0	5	31	37	74
2011	Unilingual English	15	21	29	21	9	3	2	32	38	199
2011	Either English or French	4	23	37	17	13	4	2	33	29	52
2008	Bilingual	13	30	30	13	5	3	6	19	47	63
2008	Unilingual English	16	27	31	14	8	3	1	23	44	154
2008	Either English or French	14	22	25	25	6	8	0	33	39	36

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	20	48	13	6	0	0	19	33	64
2019	Unilingual English	21	28	32	13	3	2	1	16	51	232
2017	Bilingual	16	28	40	12	4	0	0	16	44	68
2017	Unilingual English	18	24	36	12	8	1	1	21	43	167
2014	Bilingual	21	25	32	12	4	3	3	17	48	68
2014	Unilingual English	17	23	37	17	5	1	0	22	41	210
2014	Either English or French	5	33	33	16	10	2	2	27	39	61

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	3	6	39	28	22	0	2	51	10	64
2019	Unilingual English	6	14	28	32	19	1	0	52	20	232

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Unilingual English	75	8	6	2	2	0	7	89	4	233
2017	Bilingual	34	18	1	18	24	0	4	55	44	67
2017	Unilingual English	72	6	7	2	2	1	10	88	4	167
2014	Bilingual	47	13	10	9	13	0	7	65	24	68
2014	Unilingual English	73	10	7	2	1	0	6	89	4	210
2014	Either English or French	79	12	3	2	1	0	3	94	3	61
2011	Bilingual	41	15	4	15	19	0	7	59	36	74
2011	Unilingual English	75	8	6	2	2	1	7	90	4	199
2011	Either English or French	87	8	4	2	0	0	0	94	2	53
2008	Bilingual	33	11	16	11	16	3	10	51	31	63
2008	Unilingual English	67	8	6	1	2	2	14	88	4	154
2008	Either English or French	56	8	8	6	0	8	14	82	7	36

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	16	19	28	9	6	2	39	41	64
2019	Unilingual English	16	34	17	16	12	4	1	53	29	231
2017	Bilingual	12	41	20	20	6	2	0	54	26	66
2017	Unilingual English	22	36	15	12	6	7	2	63	20	167
2014	Bilingual	24	38	13	13	7	4	0	64	22	68
2014	Unilingual English	27	38	11	11	6	4	3	70	18	210
2014	Either English or French	34	24	16	7	3	10	5	69	12	61

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	34	9	16	5	0	0	70	20	64
2019	Unilingual English	37	30	9	14	9	0	0	67	24	231
2017	Bilingual	27	51	9	6	7	0	0	78	13	67
2017	Unilingual English	39	32	9	10	7	3	0	73	18	167
2014	Bilingual	41	34	6	13	6	0	0	75	19	68
2014	Unilingual English	35	42	7	10	3	2	0	79	14	210
2014	Either English or French	49	20	12	15	2	2	1	71	17	61

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	42	11	11	2	77	13	64
2019	Unilingual English	40	36	9	11	4	76	15	233
2017	Bilingual	34	46	12	7	1	79	9	68
2017	Unilingual English	43	39	5	9	5	82	13	166
2014	Bilingual	46	42	6	3	3	89	6	69
2014	Unilingual English	46	41	6	5	2	87	7	209
2014	Either English or French	52	33	8	5	2	85	7	61

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	44	11	8	3	0	0	78	11	64
2019	Unilingual English	36	44	9	7	3	0	0	80	10	233

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	47	8	6	2	0	0	84	8	64
2019	Unilingual English	50	29	10	6	2	1	2	82	8	232

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	41	11	13	5	0	2	71	17	64
2019	Unilingual English	35	34	15	11	5	0	0	69	16	232
2017	Bilingual	26	41	13	10	7	1	0	69	18	68
2017	Unilingual English	38	33	9	12	7	1	1	71	20	167
2014	Bilingual	35	38	10	9	7	0	1	74	16	69
2014	Unilingual English	33	39	12	10	5	1	0	73	15	210
2014	Either English or French	37	34	10	10	2	3	4	76	13	61
2011	Bilingual	38	36	12	8	4	1	0	75	12	74
2011	Unilingual English	35	43	11	5	5	1	1	79	10	199
2011	Either English or French	43	28	17	6	4	2	0	73	10	53
2008	Bilingual	32	43	6	11	5	2	2	77	16	63
2008	Unilingual English	25	42	11	9	11	1	1	68	21	153
2008	Either English or French	22	42	17	6	6	6	3	70	12	36

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	31	8	5	5	2	0	83	10	64
2019	Unilingual English	43	34	9	9	5	2	0	78	14	232
2017	Bilingual	32	46	10	4	6	1	0	79	10	68
2017	Unilingual English	50	26	11	4	6	2	1	78	11	167
2014	Bilingual	42	33	9	9	6	0	1	76	15	69
2014	Unilingual English	45	28	14	8	2	3	0	75	10	210
2014	Either English or French	56	23	10	5	0	0	6	84	5	61
2011	Bilingual	47	28	9	7	4	4	0	79	11	74
2011	Unilingual English	42	29	10	10	4	4	2	74	15	199
2011	Either English or French	49	30	9	8	2	2	0	81	10	53
2008	Bilingual	43	29	13	5	3	6	2	78	9	63
2008	Unilingual English	34	29	12	11	8	5	0	67	21	154
2008	Either English or French	40	29	14	0	6	11	0	77	6	35

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	41	8	11	3	0	0	78	14	63
2019	Unilingual English	37	37	12	9	3	1	0	76	12	230
2017	Bilingual	37	44	4	10	4	0	0	81	15	68
2017	Unilingual English	44	32	8	10	5	1	1	77	15	167
2014	Bilingual	39	39	4	12	4	0	1	79	16	69
2014	Unilingual English	39	39	7	10	4	1	1	79	14	210
2014	Either English or French	45	40	5	5	0	2	4	89	5	61
2011	Bilingual	49	31	8	5	4	3	0	82	10	74
2011	Unilingual English	37	39	8	8	7	2	1	77	14	199
2011	Either English or French	51	26	17	2	2	2	0	79	4	53
2008	Bilingual	29	51	2	14	3	0	2	81	18	63
2008	Unilingual English	33	38	11	8	9	1	0	71	18	154
2008	Either English or French	33	39	14	6	6	3	0	74	11	36

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	13	10	11	13	0	8	64	26	63
2019	Unilingual English	79	5	5	2	2	0	7	91	4	233
2017	Bilingual	50	10	3	9	24	0	4	63	34	68
2017	Unilingual English	77	5	4	1	2	1	11	92	3	166
2014	Bilingual	53	10	9	6	15	0	8	68	22	69
2014	Unilingual English	76	10	5	1	1	0	6	92	3	209
2014	Either English or French	82	8	3	0	0	0	7	97	0	61
2011	Bilingual	51	8	9	7	15	0	9	66	24	74
2011	Unilingual English	78	7	4	1	2	0	10	93	3	199
2011	Either English or French	83	9	8	0	0	0	0	92	0	53
2008	Bilingual	48	10	10	3	17	2	11	65	24	63
2008	Unilingual English	69	5	4	2	1	3	16	91	4	153
2008	Either English or French	67	11	0	6	0	3	14	93	7	36

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	25	6	6	5	2	0	83	11	64
2019	Unilingual English	59	23	6	3	5	2	1	85	9	233
2017	Bilingual	60	21	7	6	4	0	1	82	10	68
2017	Unilingual English	67	15	5	5	3	3	2	86	8	167
2014	Bilingual	52	26	7	3	7	0	4	82	11	69
2014	Unilingual English	59	27	4	3	3	3	1	90	6	210
2014	Either English or French	71	15	2	7	0	0	6	91	7	61
2011	Bilingual	55	32	5	3	0	0	4	92	3	74
2011	Unilingual English	57	31	4	5	3	1	1	88	8	199
2011	Either English or French	53	25	8	11	0	0	4	80	12	53

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	20	11	6	2	0	0	81	8	64
2019	Unilingual English	58	22	12	3	5	1	0	81	8	233
2017	Bilingual	49	32	7	3	9	0	0	81	12	68
2017	Unilingual English	60	20	8	4	6	2	1	81	11	167

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	31	11	11	3	2	75	14	64
2019	Unilingual English	44	33	10	9	5	0	77	13	233
2017	Bilingual	37	37	10	3	13	0	74	16	68
2017	Unilingual English	55	22	13	3	7	1	77	10	167
2014	Bilingual	48	32	7	6	6	1	81	12	69
2014	Unilingual English	44	32	9	8	5	0	78	13	210
2014	Either English or French	63	26	3	2	2	4	93	3	61

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Unilingual English	28	47	7	14	5	0	0	74	19	43

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	38	14	19	14	6	0	50	35	64
2019	Unilingual English	17	32	18	14	14	5	0	52	30	232
2017	Bilingual	7	29	22	22	15	4	0	38	38	68
2017	Unilingual English	16	35	13	18	13	6	0	54	33	167
2014	Bilingual	16	52	7	15	6	4	0	71	21	69
2014	Unilingual English	25	41	15	10	4	6	0	70	15	209
2014	Either English or French	41	28	12	8	3	7	1	75	12	61
2011	Bilingual	23	41	12	14	9	1	0	64	23	74
2011	Unilingual English	20	32	19	13	12	4	0	54	26	199
2011	Either English or French	28	38	15	8	4	8	0	71	12	53

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	39	14	19	16	2	0	51	35	64
2019	Unilingual English	16	27	12	23	20	1	0	44	43	233
2017	Bilingual	7	29	18	26	19	0	0	37	46	68
2017	Unilingual English	14	30	17	21	17	2	0	45	39	167
2014	Bilingual	14	53	12	10	11	0	0	67	22	69
2014	Unilingual English	20	44	15	11	6	4	0	67	18	210
2014	Either English or French	31	38	10	15	3	2	1	71	19	61
2011	Bilingual	24	47	9	14	5	0	0	72	19	74
2011	Unilingual English	17	28	22	19	14	1	0	45	33	199
2011	Either English or French	36	30	17	11	4	2	0	67	15	53
2008	Bilingual	27	40	16	14	3	0	0	67	17	63
2008	Unilingual English	23	29	14	18	16	0	0	52	34	154
2008	Either English or French	33	25	19	11	11	0	0	58	22	36

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	31	20	23	13	5	0	41	38	64
2019	Unilingual English	9	26	18	24	21	3	0	36	46	232
2017	Bilingual	6	21	24	29	18	3	0	27	48	68
2017	Unilingual English	13	26	18	20	19	4	0	40	40	166
2014	Bilingual	7	38	21	19	9	6	0	48	30	68
2014	Unilingual English	16	43	14	14	7	6	0	63	22	210
2014	Either English or French	29	23	23	17	3	5	0	55	21	61
2011	Bilingual	11	49	14	19	7	0	1	60	26	74
2011	Unilingual English	10	34	19	20	13	5	0	46	35	199
2011	Either English or French	28	34	23	9	4	2	0	63	13	53
2008	Bilingual	11	48	13	19	2	5	2	64	22	62
2008	Unilingual English	10	34	15	25	12	4	0	47	38	154
2008	Either English or French	17	36	14	14	17	3	0	54	31	36

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	38	17	19	14	3	0	48	34	64
2019	Unilingual English	9	29	14	25	21	3	0	39	46	232
2017	Bilingual	9	22	19	31	18	1	0	31	49	68
2017	Unilingual English	8	35	11	24	18	3	0	44	44	166
2014	Bilingual	10	41	20	19	10	0	0	51	29	69
2014	Unilingual English	17	35	20	17	7	3	0	54	25	210
2014	Either English or French	26	26	21	20	5	2	0	53	25	61
2011	Bilingual	9	51	11	19	8	1	0	62	27	74
2011	Unilingual English	13	34	16	23	13	2	0	48	36	199
2011	Either English or French	23	43	11	15	6	2	0	67	21	53
2008	Bilingual	14	51	13	14	6	2	0	66	21	63
2008	Unilingual English	15	37	13	18	14	2	1	54	33	153
2008	Either English or French	19	42	11	6	17	3	3	65	24	36

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	6	22	28	16	22	3	3	30	40	64
2019	Unilingual English	14	18	19	14	10	21	4	42	32	233

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	41	17	20	6	2	56	27	64
2019	Unilingual English	14	48	13	15	9	1	63	24	232
2017	Bilingual	9	32	25	25	9	0	41	34	68
2017	Unilingual English	19	37	13	20	10	1	56	30	167
2014	Bilingual	29	50	13	4	4	0	78	9	69
2014	Unilingual English	26	47	14	8	4	0	74	12	210
2014	Either English or French	38	37	11	10	2	2	77	12	61
2011	Bilingual	35	49	12	3	0	1	85	3	74
2011	Unilingual English	33	39	17	8	2	2	73	10	198
2011	Either English or French	38	40	15	4	2	2	79	6	53

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	37	16	25	11	2	0	47	37	63
2019	Unilingual English	8	33	20	24	13	1	0	42	38	232

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Unilingual English	28	35	15	12	7	2	0	65	19	233
2017	Bilingual	19	47	16	12	4	1	0	67	16	68
2017	Unilingual English	32	36	14	8	5	4	0	71	14	167
2014	Bilingual	30	29	16	18	4	3	0	61	23	69
2014	Unilingual English	37	38	12	7	3	2	1	77	10	209
2014	Either English or French	38	37	6	5	5	8	0	82	11	61
2011	Bilingual	40	40	10	8	3	0	0	79	11	73
2011	Unilingual English	32	33	14	11	6	3	2	68	18	199
2011	Either English or French	36	43	9	0	2	8	2	88	2	53
2008	Bilingual	40	32	14	10	3	2	0	73	13	63
2008	Unilingual English	23	44	10	10	12	2	0	68	23	154
2008	Either English or French	36	31	14	11	6	3	0	69	17	36

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	37	25	16	10	0	0	49	25	63
2019	Unilingual English	22	35	18	14	10	2	0	58	24	233

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	19	17	17	22	8	2	38	43	64
2019	Unilingual English	17	16	18	15	23	9	1	37	43	233
2017	Bilingual	10	13	21	28	18	10	0	26	51	68
2017	Unilingual English	18	23	12	18	18	9	3	46	40	167
2014	Bilingual	7	26	16	14	16	16	4	42	38	69
2014	Unilingual English	17	20	14	15	13	17	2	46	36	209
2014	Either English or French	23	15	15	17	12	13	4	47	35	60
2011	Bilingual	18	23	24	7	11	15	3	49	21	74
2011	Unilingual English	12	24	22	14	16	8	4	41	34	199
2011	Either English or French	15	25	13	9	6	23	9	58	22	53

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	31	16	19	11	2	0	54	30	64
2019	Unilingual English	16	30	14	20	18	2	0	47	39	233
2017	Bilingual	19	35	12	25	9	0	0	54	34	68
2017	Unilingual English	22	36	20	11	10	2	0	59	21	167
2014	Bilingual	29	39	9	15	9	0	0	68	23	69
2014	Unilingual English	27	38	12	13	7	3	0	67	21	210
2014	Either English or French	44	33	10	7	5	1	0	78	12	61
2011	Bilingual	34	42	11	12	1	0	0	76	14	74
2011	Unilingual English	31	35	14	14	5	2	1	67	19	199
2011	Either English or French	47	34	9	4	4	2	0	83	8	53
2008	Bilingual	35	46	11	5	2	2	0	82	6	63
2008	Unilingual English	26	37	12	17	8	1	0	63	25	154
2008	Either English or French	34	46	9	9	3	0	0	80	11	35

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	20	9	30	19	3	2	39	51	64
2019	Unilingual English	14	24	14	19	25	2	2	39	46	232
2017	Bilingual	16	29	6	25	21	0	3	47	47	68
2017	Unilingual English	18	28	18	17	14	1	4	48	33	166
2014	Bilingual	23	31	12	13	18	1	2	56	32	69
2014	Unilingual English	24	32	9	13	18	2	2	58	33	210
2014	Either English or French	35	27	8	13	8	3	5	67	24	61
2011	Bilingual	34	27	11	14	12	0	3	63	26	74
2011	Unilingual English	20	22	12	22	20	1	5	44	44	199
2011	Either English or French	26	23	19	13	13	0	6	52	28	53
2008	Bilingual	27	43	6	11	6	3	3	75	19	63
2008	Unilingual English	11	34	15	18	19	0	3	46	38	154
2008	Either English or French	22	33	19	6	14	3	3	59	21	36

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	23	9	11	8	0	3	71	19	64
2019	Unilingual English	49	27	10	6	2	1	4	81	9	232

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	5	5	3	0	0	14	91	4	64
2019	Unilingual English	60	12	8	2	5	3	11	83	8	233

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	31	11	5	5	0	5	79	10	64
2019	Unilingual English	39	23	19	8	7	2	3	65	15	233

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	19	13	11	8	0	3	68	19	64
2019	Unilingual English	34	25	16	11	8	2	3	62	20	232

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	14	16	11	11	5	3	59	24	64
2019	Unilingual English	35	15	15	14	12	3	6	55	29	229

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	16	9	5	6	0	3	79	11	64
2019	Unilingual English	69	9	6	4	5	1	5	84	10	233

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	11	6	2	6	2	0	85	8	63
2019	Unilingual English	65	8	6	6	5	5	5	82	12	231

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	77	11	0	0	3	2	8	97	3	64
2019	Unilingual English	77	6	2	3	1	2	9	93	4	232

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	44	23	16	2	0	59	17	64
2019	Unilingual English	18	42	16	13	6	4	63	20	233
2017	Bilingual	15	46	26	6	6	1	61	12	68
2017	Unilingual English	24	43	15	12	4	2	68	17	166

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	45	24	6	0	2	69	7	62
2019	Unilingual English	23	47	13	7	9	1	71	16	232
2017	Bilingual	25	54	9	9	3	0	79	12	68
2017	Unilingual English	37	40	11	6	5	1	78	11	166
2014	Bilingual	36	48	7	3	4	1	85	7	69
2014	Unilingual English	42	38	8	9	2	0	81	11	210
2014	Either English or French	54	29	8	6	0	2	85	6	61
2011	Bilingual	41	36	12	9	1	0	77	11	74
2011	Unilingual English	38	37	14	6	3	3	77	9	199
2011	Either English or French	45	30	15	4	2	4	78	6	53

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	45	13	8	0	2	2	79	8	64
2019	Unilingual English	39	36	13	5	5	2	0	76	11	231
2017	Bilingual	22	51	15	6	3	3	0	76	9	68
2017	Unilingual English	42	37	12	3	3	2	1	81	7	166
2014	Bilingual	36	45	12	3	1	3	0	83	5	69
2014	Unilingual English	45	36	10	4	1	4	0	85	5	209
2014	Either English or French	61	21	10	3	1	3	0	85	5	61

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	44	10	6	2	0	83	8	63
2019	Unilingual English	38	39	11	5	7	0	77	12	233
2017	Bilingual	29	53	7	9	1	0	82	10	68
2017	Unilingual English	45	32	10	7	4	1	78	12	167
2014	Bilingual	49	39	4	1	6	0	88	7	69
2014	Unilingual English	49	37	6	5	3	0	86	8	210
2014	Either English or French	54	36	5	5	0	0	90	5	61
2011	Bilingual	57	32	4	7	0	0	89	7	74
2011	Unilingual English	45	35	12	6	3	1	80	8	199
2011	Either English or French	55	28	13	2	2	0	83	4	53
2008	Bilingual	51	41	6	2	0	0	92	2	63
2008	Unilingual English	40	37	9	8	6	0	77	14	154
2008	Either English or French	50	36	8	0	6	0	86	6	36

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	38	20	11	3	0	0	66	14	64
2019	Unilingual English	29	32	17	11	10	1	0	61	21	231
2017	Bilingual	25	37	24	13	1	0	0	62	15	68
2017	Unilingual English	32	35	14	11	6	1	0	67	18	167
2014	Bilingual	46	32	10	7	4	0	0	78	12	69
2014	Unilingual English	42	38	12	5	2	1	0	81	8	210
2014	Either English or French	42	46	3	5	2	0	2	90	7	61
2011	Bilingual	47	38	8	4	3	0	0	85	7	74
2011	Unilingual English	36	37	14	8	5	1	0	73	13	197
2011	Either English or French	44	27	21	6	2	0	0	71	8	52

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	41	19	14	2	0	0	65	16	63
2019	Unilingual English	26	36	16	13	8	0	0	63	22	231
2017	Bilingual	19	44	18	18	1	0	0	63	19	68
2017	Unilingual English	29	38	14	11	6	2	0	68	17	167
2014	Bilingual	41	43	4	9	3	0	0	84	12	69
2014	Unilingual English	39	43	10	5	3	0	0	82	8	210
2014	Either English or French	44	34	13	7	0	0	2	80	7	61
2011	Bilingual	38	47	7	4	4	0	0	85	8	74
2011	Unilingual English	34	38	13	9	5	1	0	73	14	198
2011	Either English or French	48	27	17	8	0	0	0	75	8	52
2008	Bilingual	46	44	8	2	0	0	0	90	2	63
2008	Unilingual English	36	41	11	8	5	0	0	77	12	154
2008	Either English or French	50	28	6	6	11	0	0	78	17	36

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	25	17	17	8	3	0	56	26	64
2019	Unilingual English	30	26	18	9	12	4	0	59	22	233
2017	Bilingual	29	24	15	24	6	1	1	55	30	68
2017	Unilingual English	33	27	14	11	8	5	1	65	20	166
2014	Bilingual	40	36	7	3	12	1	0	78	15	69
2014	Unilingual English	41	31	11	6	6	5	0	76	13	210
2014	Either English or French	46	21	17	8	2	2	4	71	11	61
2011	Bilingual	36	32	9	12	5	3	1	72	18	74
2011	Unilingual English	35	26	14	11	8	6	1	65	20	198
2011	Either English or French	48	27	10	6	4	2	4	80	10	52
2008	Bilingual	32	25	14	13	6	8	2	63	21	63
2008	Unilingual English	29	29	18	12	8	3	0	60	21	153
2008	Either English or French	42	22	17	3	8	8	0	70	12	36

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	25	44	30	63
2019	Unilingual English	25	34	41	232
2017	Bilingual	22	44	34	68
2017	Unilingual English	27	39	34	166
2014	Bilingual	24	45	31	69
2014	Unilingual English	18	47	36	210
2014	Either English or French	18	42	40	61
2011	Bilingual	22	43	35	74
2011	Unilingual English	26	43	32	199
2011	Either English or French	13	51	36	53

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	6	31	44	13	0	6	16
2019	Unilingual English	12	28	21	28	8	3	58
2017	Bilingual	20	13	27	27	7	7	15
2017	Unilingual English	28	15	17	26	10	4	43
2014	Bilingual	12	36	24	12	9999	17	17
2014	Unilingual English	16	19	16	32	9999	16	37
2014	Either English or French	9	36	0	36	9999	18	11
2011	Bilingual	19	31	25	6	9999	19	16
2011	Unilingual English	16	16	22	25	9999	22	51

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	54	10	3	0	0	2	87	3	63
2019	Unilingual English	45	46	6	2	0	0	1	92	3	233

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	33	8	3	0	2	2	89	3	64
2019	Unilingual English	62	25	5	2	2	3	1	91	4	232

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	17	83	63
2019	Unilingual English	21	79	233

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	38	62	47

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	45	55	11
2019	Unilingual English	76	24	47

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11
2019	Unilingual English	0	100	47

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	30	70	47

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	38	62	47

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	51	49	47

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	41	59	47

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	34	66	47

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	57	43	47

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	32	68	47

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	47

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	55	45	47

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	15	85	47

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	17	83	47

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	38	62	47

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	21	79	47

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	11	89	47

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	24	76	47

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	13	87	47

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	13	87	47

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	34	66	47

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	11

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	23	77	64
2019	Unilingual English	19	81	231

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	13	25	14	9	28	3	30	34	64
2019	Unilingual English	12	17	17	9	12	26	6	44	31	231
2017	Bilingual	7	13	24	7	10	34	4	33	29	68
2017	Unilingual English	21	17	21	9	7	21	5	51	21	167
2014	Bilingual	4	20	25	7	6	29	9	40	21	69
2014	Unilingual English	16	17	16	7	6	31	6	52	21	210
2014	Either English or French	21	8	10	3	8	40	10	57	23	61

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	38	19	21	5	3	0	54	26	63
2019	Unilingual English	26	31	14	10	9	11	0	63	21	232
2017	Bilingual	13	43	16	9	9	9	1	62	20	68
2017	Unilingual English	35	30	17	9	4	6	0	68	14	167
2014	Bilingual	24	39	19	9	4	4	0	66	14	69
2014	Unilingual English	32	33	15	7	3	9	1	72	11	210
2014	Either English or French	42	23	7	8	5	15	0	76	16	61
2011	Bilingual	44	36	7	10	1	3	0	82	11	73
2011	Unilingual English	38	32	16	8	3	4	0	73	11	199
2011	Either English or French	55	26	9	4	2	4	0	84	6	53

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	88	64
2019	Unilingual English	9	91	230

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	22	78	22

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	31	69	22

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	23	77	22

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	37	63	22

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	32	68	22

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	32	68	22

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	23	77	22

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	22

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	64	36	22

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	17	83	64
2019	Unilingual English	11	89	232

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	14	25	11	6	33	0	37	26	64
2019	Unilingual English	13	17	20	3	6	32	8	51	15	231
2017	Bilingual	9	16	26	4	4	37	3	41	15	68
2017	Unilingual English	21	13	19	3	4	35	5	57	12	167
2014	Bilingual	10	15	18	0	3	49	6	55	6	69
2014	Unilingual English	20	14	19	3	1	36	6	59	8	209
2014	Either English or French	23	13	12	2	2	43	7	70	7	61

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	31	27	6	6	9	0	57	14	64
2019	Unilingual English	34	25	17	7	5	12	0	66	14	232
2017	Bilingual	15	44	22	1	4	13	0	68	7	68
2017	Unilingual English	36	30	15	4	3	10	1	75	8	167
2014	Bilingual	32	33	13	0	1	20	0	82	2	69
2014	Unilingual English	32	33	18	2	1	14	0	76	3	209
2014	Either English or French	47	24	8	3	2	13	2	84	6	61
2011	Bilingual	47	36	11	3	0	4	0	86	3	73
2011	Unilingual English	46	31	11	3	1	9	0	84	4	199
2011	Either English or French	55	28	9	4	0	4	0	86	4	53

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	30	20	9	8	0	3	61	18	64
2019	Unilingual English	31	35	14	11	8	0	1	67	19	232
2017	Bilingual	40	33	12	7	7	0	0	73	15	67
2017	Unilingual English	32	24	20	12	10	2	1	57	22	166

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	20	38	19	5	0	2	38	24	64
2019	Unilingual English	12	31	24	20	12	0	0	43	33	232
2017	Bilingual	10	38	24	10	18	0	0	49	28	68
2017	Unilingual English	9	33	25	18	13	1	1	43	31	167

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	25	27	23	3	0	2	46	27	64
2019	Unilingual English	22	35	21	13	8	0	1	58	21	231
2017	Bilingual	13	32	32	10	12	0	0	46	22	68
2017	Unilingual English	20	36	21	13	9	1	1	57	22	166

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	23	27	19	8	0	2	46	27	64
2019	Unilingual English	10	24	27	21	16	0	2	34	38	228
2017	Bilingual	9	26	29	18	18	0	0	35	35	68
2017	Unilingual English	17	20	23	20	20	1	1	37	40	167

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	35	17	5	2	0	5	75	7	63
2019	Unilingual English	37	29	19	8	6	1	1	67	14	232
2017	Bilingual	30	46	12	6	6	0	0	76	12	67
2017	Unilingual English	36	27	20	7	8	1	2	64	15	166

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	33	22	11	5	0	2	62	16	64
2019	Unilingual English	26	31	22	12	8	0	1	57	20	231
2017	Bilingual	24	29	22	12	12	1	0	54	24	68
2017	Unilingual English	27	31	20	14	8	0	1	58	22	166

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	32	19	17	3	0	2	60	21	63
2019	Unilingual English	16	36	24	12	10	1	0	53	23	233
2017	Bilingual	10	41	21	25	3	0	0	51	28	68
2017	Unilingual English	21	33	22	13	10	1	1	55	23	167

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	33	22	20	6	0	2	51	27	64
2019	Unilingual English	11	24	29	22	13	0	0	35	35	229
2017	Bilingual	4	31	24	26	15	0	0	35	41	68
2017	Unilingual English	14	25	26	18	17	1	1	39	35	167

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	27	22	21	11	0	2	45	32	63
2019	Unilingual English	16	30	21	18	14	0	0	46	33	232
2017	Bilingual	4	33	28	19	15	0	0	37	34	67
2017	Unilingual English	17	26	18	19	18	1	1	44	38	167

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	22	22	9	14	0	0	55	23	64
2019	Unilingual English	34	27	19	11	9	1	0	61	20	231

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Unilingual English	26	32	22	12	8	0	1	58	20	230
2017	Bilingual	18	37	24	15	7	0	0	54	22	68
2017	Unilingual English	28	27	25	10	8	1	2	57	18	166

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	25	14	2	2	2	83	3	64
2019	Unilingual English	50	24	12	7	5	2	76	11	230
2017	Bilingual	60	26	10	1	0	1	88	1	68
2017	Unilingual English	58	22	12	5	3	1	80	8	165

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	9	6	2	2	0	8	90	3	64
2019	Unilingual English	72	17	2	1	1	1	6	95	2	232
2017	Bilingual	68	15	4	6	6	0	1	84	12	68
2017	Unilingual English	76	15	5	2	2	0	1	91	4	166

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	16	8	5	6	2	2	81	11	64
2019	Unilingual English	60	19	5	6	6	1	2	82	13	232
2017	Bilingual	51	34	7	4	0	0	3	88	5	67
2017	Unilingual English	53	35	8	3	1	0	0	88	5	166

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	38	20	2	3	2	75	5	64
2019	Unilingual English	43	36	13	4	2	1	81	6	231
2017	Bilingual	40	28	9	10	10	3	70	21	68
2017	Unilingual English	52	25	7	10	6	0	77	16	166

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	14	16	11	2	0	3	70	13	63
2019	Unilingual English	48	21	13	8	9	0	1	69	17	231
2017	Bilingual	55	19	3	0	1	0	21	94	2	67
2017	Unilingual English	54	12	5	3	1	1	24	88	5	167

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	13	3	3	2	34	88	7	64
2019	Unilingual English	46	16	5	2	1	30	89	4	230
2017	Bilingual	52	23	20	3	0	3	77	3	66
2017	Unilingual English	59	32	3	2	1	2	93	4	165

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	24	14	2	3	0	5	80	5	63
2019	Unilingual English	58	22	9	3	1	1	5	85	5	231
2017	Bilingual	59	24	12	6	0	0	0	82	6	68
2017	Unilingual English	62	21	9	2	3	1	1	85	5	166

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	68	16	5	3	5	0	3	87	8	63
2019	Unilingual English	65	17	7	4	4	1	2	85	8	231
2017	Bilingual	45	27	13	7	6	0	1	73	14	67
2017	Unilingual English	58	27	9	3	1	0	2	86	4	165

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	23	16	11	3	0	3	69	15	64
2019	Unilingual English	48	32	12	4	2	1	2	82	6	232

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	31	42	13	5	0	41	17	64
2019	Unilingual English	13	28	37	15	7	0	41	22	233
2017	Bilingual	7	29	43	13	6	1	37	19	68
2017	Unilingual English	8	32	41	15	5	0	40	19	165

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Unilingual English	15	20	39	18	7	25	35	232
2017	Bilingual	3	26	49	18	4	22	29	68
2017	Unilingual English	9	28	38	20	5	25	37	167

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	56	9	6	3	2	81	10	64
2019	Unilingual English	30	44	15	4	5	3	76	9	231
2017	Bilingual	13	54	12	10	4	6	72	16	68
2017	Unilingual English	24	49	15	6	5	2	74	11	166

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	47	14	11	13	0	63	23	64
2019	Unilingual English	16	35	19	20	9	1	51	29	232
2017	Bilingual	9	32	25	22	12	0	41	34	68
2017	Unilingual English	15	33	23	18	9	2	49	28	166

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	17	83	64
2019	Unilingual English	13	87	232
2017	Bilingual	21	79	68
2017	Unilingual English	20	80	167
2014	Bilingual	20	80	69
2014	Unilingual English	12	88	209
2014	Either English or French	15	85	61

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	82	18	11
2019	Unilingual English	94	6	31
2017	Bilingual	79	21	14
2017	Unilingual English	91	9	35
2014	Bilingual	93	7	14
2014	Unilingual English	92	8	25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Unilingual English	47	21	11	14	7	0	68	22	28
2017	Bilingual	55	18	0	18	9	0	73	27	11
2017	Unilingual English	53	25	6	9	3	3	81	13	32
2014	Bilingual	54	8	8	23	8	0	62	31	13
2014	Unilingual English	43	48	4	4	0	0	91	4	23

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	38	16	6	3	5	0	34	66	64
2019	Unilingual English	21	51	15	4	3	5	1	22	78	230
2017	Bilingual	36	25	27	4	1	6	0	38	62	67
2017	Unilingual English	23	35	29	5	5	3	1	24	76	167

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	55	45	40
2019	Unilingual English	58	42	168

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	59	41	39
2019	Unilingual English	72	28	162

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	40	5	13	5	0	8	76	19	40
2019	Unilingual English	28	30	8	16	7	2	8	66	25	165
2017	Bilingual	23	38	13	10	5	3	8	69	17	39
2017	Unilingual English	34	30	9	12	5	2	9	71	19	125

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	13	15	3	10	5	43	48	24	40
2019	Unilingual English	9	12	12	5	8	7	45	45	29	165
2017	Bilingual	13	8	13	5	5	15	41	47	24	39
2017	Unilingual English	10	9	8	4	7	8	54	51	29	125

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	68	8	8	3	2	0	11	86	5	63
2019	Unilingual English	61	14	9	2	2	2	10	86	4	230

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Energy Board by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment