2019 Public Service Employee Survey Results for National Energy Board by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	40	9	9	2	79	11	53
2019	3 to 10 years in current department or agency	39	44	7	7	3	83	10	178
2019	11 to 20 years in current department or agency	48	41	5	5	1	90	6	87
2019	More than 20 years in current department or agency	41	47	6	6	0	88	6	17
2017	Less than 3 years in current department or agency	77	17	0	3	3	94	6	54
2017	3 to 10 years in current department or agency	36	49	3	8	3	85	12	154
2017	11 to 20 years in current department or agency	32	53	3	5	7	85	12	59
2017	More than 20 years in current department or agency	41	41	6	12	0	82	12	17
2014	Less than 3 years in current department or agency	43	45	3	6	3	88	9	112
2014	3 to 10 years in current department or agency	40	41	5	7	6	81	14	154
2014	11 to 20 years in current department or agency	25	58	6	6	6	83	12	52
2014	More than 20 years in current department or agency	33	56	0	11	0	89	11	18

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	75	11	2	6	2	0	4	90	8	53
2019	3 to 10 years in current department or agency	71	13	2	4	6	1	3	87	10	179
2019	11 to 20 years in current department or agency	68	9	6	7	5	0	6	82	12	88
2019	More than 20 years in current department or agency	78	11	6	0	0	0	6	94	0	18
2017	Less than 3 years in current department or agency	75	12	2	2	8	0	2	89	9	54
2017	3 to 10 years in current department or agency	66	14	4	5	8	1	3	83	13	154
2017	11 to 20 years in current department or agency	61	14	5	2	5	0	14	86	8	59
2017	More than 20 years in current department or agency	82	6	0	6	0	0	6	94	6	17
2014	Less than 3 years in current department or agency	78	12	5	2	1	1	1	92	3	112
2014	3 to 10 years in current department or agency	69	13	5	3	7	0	3	85	11	153
2014	11 to 20 years in current department or agency	67	23	4	0	0	0	6	96	0	52
2014	More than 20 years in current department or agency	94	6	0	0	0	0	0	100	0	18

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	23	4	19	4	0	74	23	53
2019	3 to 10 years in current department or agency	41	26	13	15	5	0	68	20	179
2019	11 to 20 years in current department or agency	37	46	2	9	5	1	84	14	87
2019	More than 20 years in current department or agency	44	39	6	6	6	0	83	11	18
2017	Less than 3 years in current department or agency	66	20	5	9	0	0	86	9	54
2017	3 to 10 years in current department or agency	40	29	6	20	4	1	70	24	154
2017	11 to 20 years in current department or agency	37	36	3	14	10	0	73	24	59
2017	More than 20 years in current department or agency	71	6	18	6	0	0	76	6	17
2014	Less than 3 years in current department or agency	45	28	5	13	9	0	73	22	111
2014	3 to 10 years in current department or agency	34	25	6	18	16	0	59	35	154
2014	11 to 20 years in current department or agency	35	37	4	21	4	0	71	25	52
2014	More than 20 years in current department or agency	27	17	11	27	17	0	44	44	18

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	33	10	13	0	0	0	77	13	52
2019	3 to 10 years in current department or agency	27	40	14	13	6	0	1	67	19	178
2019	11 to 20 years in current department or agency	24	46	16	9	5	0	0	70	14	87
2019	More than 20 years in current department or agency	50	22	0	22	6	0	0	72	28	18
2018	Less than 3 years in current department or agency	26	36	14	19	5	0	0	62	24	59
2018	3 to 10 years in current department or agency	21	54	11	11	3	0	1	75	14	156
2018	11 to 20 years in current department or agency	20	50	16	8	6	0	0	70	14	50
2018	More than 20 years in current department or agency	35	35	6	24	0	0	0	71	24	17
2017	Less than 3 years in current department or agency	44	32	13	6	5	0	0	76	11	54
2017	3 to 10 years in current department or agency	27	37	13	15	8	0	0	64	23	153
2017	11 to 20 years in current department or agency	28	45	5	14	9	0	0	72	22	58
2017	More than 20 years in current department or agency	41	29	18	12	0	0	0	71	12	17
2014	Less than 3 years in current department or agency	31	43	9	11	5	1	0	75	16	112
2014	3 to 10 years in current department or agency	32	41	10	12	4	1	0	73	16	154
2014	11 to 20 years in current department or agency	29	48	10	8	6	0	0	77	13	52
2014	More than 20 years in current department or agency	39	23	27	6	6	0	0	61	11	18

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	25	6	8	0	0	0	87	8	52
2019	3 to 10 years in current department or agency	51	36	7	4	2	1	0	87	6	178
2019	11 to 20 years in current department or agency	45	40	8	5	2	0	0	85	7	86
2019	More than 20 years in current department or agency	61	33	0	6	0	0	0	94	6	18
2017	Less than 3 years in current department or agency	69	23	3	5	0	0	0	92	5	54
2017	3 to 10 years in current department or agency	49	34	7	7	4	0	0	83	11	152
2017	11 to 20 years in current department or agency	53	34	3	5	5	0	0	86	10	59
2017	More than 20 years in current department or agency	82	18	0	0	0	0	0	100	0	17
2014	Less than 3 years in current department or agency	62	27	4	4	2	0	2	90	6	111
2014	3 to 10 years in current department or agency	54	34	5	3	3	0	1	88	7	154
2014	11 to 20 years in current department or agency	48	48	2	0	2	0	0	96	2	52
2014	More than 20 years in current department or agency	60	29	6	6	0	0	0	89	6	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	23	4	17	2	77	19	53
2019	3 to 10 years in current department or agency	44	30	8	12	6	75	17	178
2019	11 to 20 years in current department or agency	41	39	11	5	3	80	8	87
2019	More than 20 years in current department or agency	78	0	11	11	0	78	11	18
2018	Less than 3 years in current department or agency	48	33	9	7	3	81	10	59
2018	3 to 10 years in current department or agency	45	36	8	6	4	81	11	156
2018	11 to 20 years in current department or agency	29	49	10	8	4	78	12	51
2018	More than 20 years in current department or agency	65	12	12	12	0	76	12	17
2017	Less than 3 years in current department or agency	69	26	2	0	3	95	3	54
2017	3 to 10 years in current department or agency	41	33	6	10	10	74	20	153
2017	11 to 20 years in current department or agency	42	34	5	14	5	76	19	59
2017	More than 20 years in current department or agency	41	35	6	12	6	76	18	17
2014	Less than 3 years in current department or agency	50	38	9	4	0	88	4	112
2014	3 to 10 years in current department or agency	40	35	8	11	6	75	17	154
2014	11 to 20 years in current department or agency	38	44	6	10	2	83	12	52
2014	More than 20 years in current department or agency	54	40	0	0	6	94	6	18

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	40	17	6	6	72	11	53
2019	3 to 10 years in current department or agency	30	41	10	11	8	71	20	176
2019	11 to 20 years in current department or agency	31	42	11	11	5	73	16	88
2019	More than 20 years in current department or agency	22	50	11	17	0	72	17	18
2018	Less than 3 years in current department or agency	26	39	17	14	5	65	18	59
2018	3 to 10 years in current department or agency	26	36	13	19	6	62	25	155
2018	11 to 20 years in current department or agency	20	51	16	12	2	71	14	51
2018	More than 20 years in current department or agency	47	41	6	6	0	88	6	17
2017	Less than 3 years in current department or agency	39	39	9	8	5	78	12	54
2017	3 to 10 years in current department or agency	30	46	8	12	4	76	16	153
2017	11 to 20 years in current department or agency	31	42	12	8	7	73	15	59
2017	More than 20 years in current department or agency	41	53	0	0	6	94	6	17
2014	Less than 3 years in current department or agency	38	42	11	5	3	81	8	112
2014	3 to 10 years in current department or agency	43	33	8	8	7	77	15	154
2014	11 to 20 years in current department or agency	31	60	4	4	2	90	6	52
2014	More than 20 years in current department or agency	43	46	6	6	0	89	6	18

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	43	6	15	4	0	0	75	19	53
2019	3 to 10 years in current department or agency	15	45	12	16	11	0	1	60	27	177
2019	11 to 20 years in current department or agency	22	40	11	20	7	0	0	61	27	88
2019	More than 20 years in current department or agency	28	44	11	11	6	0	0	72	17	18
2018	Less than 3 years in current department or agency	22	34	21	15	8	0	0	57	23	59
2018	3 to 10 years in current department or agency	22	38	12	17	12	0	0	60	28	155
2018	11 to 20 years in current department or agency	16	41	16	16	12	0	0	57	27	51
2018	More than 20 years in current department or agency	47	12	18	12	12	0	0	59	24	17
2017	Less than 3 years in current department or agency	45	39	6	6	3	0	0	85	9	54
2017	3 to 10 years in current department or agency	14	44	14	21	5	1	0	59	26	153
2017	11 to 20 years in current department or agency	25	29	12	14	20	0	0	54	34	59
2017	More than 20 years in current department or agency	29	41	12	12	6	0	0	71	18	17
2014	Less than 3 years in current department or agency	30	42	15	9	3	1	0	73	12	111
2014	3 to 10 years in current department or agency	26	44	10	12	8	0	0	70	20	154
2014	11 to 20 years in current department or agency	23	58	4	10	6	0	0	81	15	52
2014	More than 20 years in current department or agency	33	33	23	0	11	0	0	66	11	18

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	32	11	17	9	0	62	26	53
2019	3 to 10 years in current department or agency	19	48	14	13	6	0	67	19	178
2019	11 to 20 years in current department or agency	20	36	14	25	5	0	57	30	88
2019	More than 20 years in current department or agency	17	50	6	17	11	0	67	28	18
2018	Less than 3 years in current department or agency	18	39	10	19	14	0	58	33	59
2018	3 to 10 years in current department or agency	23	40	15	10	10	1	64	21	156
2018	11 to 20 years in current department or agency	12	49	10	20	10	0	61	29	51
2018	More than 20 years in current department or agency	35	47	12	6	0	0	82	6	17
2017	Less than 3 years in current department or agency	36	47	5	8	5	0	83	12	54
2017	3 to 10 years in current department or agency	19	45	12	20	4	0	64	24	153
2017	11 to 20 years in current department or agency	17	41	10	20	10	2	59	31	59
2017	More than 20 years in current department or agency	35	41	12	6	6	0	76	12	17

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	23	17	10	6	0	67	15	52
2019	3 to 10 years in current department or agency	37	40	10	8	5	0	77	13	176
2019	11 to 20 years in current department or agency	28	50	7	11	3	0	78	15	88
2019	More than 20 years in current department or agency	44	28	11	17	0	0	72	17	18
2018	Less than 3 years in current department or agency	34	44	9	12	2	0	78	14	59
2018	3 to 10 years in current department or agency	36	43	9	10	3	0	79	12	156
2018	11 to 20 years in current department or agency	37	43	14	4	2	0	80	6	51
2018	More than 20 years in current department or agency	47	41	6	6	0	0	88	6	17
2017	Less than 3 years in current department or agency	54	34	3	5	3	2	89	8	54
2017	3 to 10 years in current department or agency	27	45	14	9	4	1	72	13	153
2017	11 to 20 years in current department or agency	32	34	10	14	8	2	67	22	59
2017	More than 20 years in current department or agency	53	41	0	0	6	0	94	6	17
2014	Less than 3 years in current department or agency	55	32	5	5	2	1	88	6	112
2014	3 to 10 years in current department or agency	46	35	8	5	4	1	82	9	154
2014	11 to 20 years in current department or agency	37	52	8	2	2	0	88	4	52
2014	More than 20 years in current department or agency	67	16	6	11	0	0	83	11	18

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	38	11	13	8	0	68	21	53
2019	3 to 10 years in current department or agency	27	37	13	10	12	0	64	22	178
2019	11 to 20 years in current department or agency	23	37	14	19	7	0	60	26	86
2019	More than 20 years in current department or agency	22	33	11	22	11	0	56	33	18
2018	Less than 3 years in current department or agency	24	36	15	17	8	0	60	25	59
2018	3 to 10 years in current department or agency	25	36	13	17	10	0	60	27	155
2018	11 to 20 years in current department or agency	18	39	20	18	6	0	57	24	51
2018	More than 20 years in current department or agency	35	24	24	18	0	0	59	18	17
2017	Less than 3 years in current department or agency	55	30	6	5	5	0	84	9	53
2017	3 to 10 years in current department or agency	19	43	15	14	8	1	63	22	153
2017	11 to 20 years in current department or agency	31	31	5	15	15	3	63	32	59
2017	More than 20 years in current department or agency	29	41	12	0	18	0	71	18	17

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	29	15	6	4	0	75	10	52
2019	3 to 10 years in current department or agency	44	37	10	6	3	0	81	8	176
2019	11 to 20 years in current department or agency	43	38	13	7	0	0	81	7	88
2019	More than 20 years in current department or agency	56	28	11	6	0	0	83	6	18
2018	Less than 3 years in current department or agency	40	34	19	7	0	0	74	7	58
2018	3 to 10 years in current department or agency	36	40	13	8	4	0	76	12	152
2018	11 to 20 years in current department or agency	37	47	12	2	2	0	84	4	51
2018	More than 20 years in current department or agency	53	41	6	0	0	0	94	0	17
2017	Less than 3 years in current department or agency	65	26	5	0	5	0	91	5	54
2017	3 to 10 years in current department or agency	46	40	10	3	1	0	86	4	154
2017	11 to 20 years in current department or agency	53	32	7	3	5	0	85	8	59
2017	More than 20 years in current department or agency	82	12	6	0	0	0	94	0	17
2014	Less than 3 years in current department or agency	63	29	5	2	1	0	92	3	112
2014	3 to 10 years in current department or agency	61	23	8	5	2	1	85	7	154
2014	11 to 20 years in current department or agency	55	41	2	0	2	0	96	2	51
2014	More than 20 years in current department or agency	77	23	0	0	0	0	100	0	18

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	40	13	9	8	0	70	17	53
2019	3 to 10 years in current department or agency	22	40	14	13	10	0	62	24	178
2019	11 to 20 years in current department or agency	19	43	16	18	3	0	63	22	88
2019	More than 20 years in current department or agency	39	39	11	11	0	0	78	11	18
2018	Less than 3 years in current department or agency	29	34	21	9	9	0	62	17	59
2018	3 to 10 years in current department or agency	19	43	17	16	4	0	63	21	156
2018	11 to 20 years in current department or agency	20	36	18	14	12	0	56	26	50
2018	More than 20 years in current department or agency	41	29	12	6	12	0	71	18	17
2017	Less than 3 years in current department or agency	45	35	5	9	5	2	81	14	54
2017	3 to 10 years in current department or agency	19	52	9	15	5	0	71	20	154
2017	11 to 20 years in current department or agency	32	32	10	15	10	0	64	25	59
2017	More than 20 years in current department or agency	35	53	0	12	0	0	88	12	17
2014	Less than 3 years in current department or agency	29	44	12	11	4	1	74	14	112
2014	3 to 10 years in current department or agency	23	47	8	15	6	0	70	21	154
2014	11 to 20 years in current department or agency	27	52	12	6	4	0	79	10	52
2014	More than 20 years in current department or agency	49	34	6	0	11	0	83	11	18

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	36	8	8	2	0	0	83	9	53
2019	3 to 10 years in current department or agency	27	38	10	11	13	0	1	66	24	178
2019	11 to 20 years in current department or agency	25	36	22	14	3	0	0	61	17	88
2019	More than 20 years in current department or agency	39	28	11	11	11	0	0	67	22	18
2018	Less than 3 years in current department or agency	36	33	15	10	6	0	0	69	16	59
2018	3 to 10 years in current department or agency	25	34	18	16	7	0	0	59	23	155
2018	11 to 20 years in current department or agency	26	42	14	10	8	0	0	68	18	50
2018	More than 20 years in current department or agency	35	41	12	6	6	0	0	76	12	17
2017	Less than 3 years in current department or agency	48	33	11	8	0	0	0	82	8	54
2017	3 to 10 years in current department or agency	24	43	12	16	5	1	0	67	20	154
2017	11 to 20 years in current department or agency	36	37	7	14	7	0	0	73	20	59
2017	More than 20 years in current department or agency	41	35	6	18	0	0	0	76	18	17
2014	Less than 3 years in current department or agency	35	42	13	8	2	1	0	77	10	111
2014	3 to 10 years in current department or agency	33	37	10	12	7	1	0	71	20	154
2014	11 to 20 years in current department or agency	31	46	13	6	4	0	0	77	10	52
2014	More than 20 years in current department or agency	43	40	6	11	0	0	0	83	11	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	37	8	15	2	0	75	17	52
2019	3 to 10 years in current department or agency	24	46	13	11	5	1	70	16	179
2019	11 to 20 years in current department or agency	27	42	14	16	1	0	69	17	86
2019	More than 20 years in current department or agency	24	41	18	12	6	0	65	18	17
2018	Less than 3 years in current department or agency	30	28	21	10	10	0	59	20	57
2018	3 to 10 years in current department or agency	21	39	22	12	7	0	60	19	156
2018	11 to 20 years in current department or agency	18	45	22	10	6	0	63	16	51
2018	More than 20 years in current department or agency	29	35	24	6	6	0	65	12	17
2017	Less than 3 years in current department or agency	47	39	5	3	5	2	87	8	54
2017	3 to 10 years in current department or agency	20	45	12	14	8	1	65	22	154
2017	11 to 20 years in current department or agency	25	39	12	15	8	0	64	24	59
2017	More than 20 years in current department or agency	41	41	6	12	0	0	82	12	17
2014	Less than 3 years in current department or agency	38	43	10	7	1	1	82	8	112
2014	3 to 10 years in current department or agency	33	41	11	8	7	0	74	15	154
2014	11 to 20 years in current department or agency	35	46	13	2	4	0	81	6	52
2014	More than 20 years in current department or agency	50	39	0	0	11	0	89	11	18

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	36	15	8	2	0	75	9	53
2019	3 to 10 years in current department or agency	32	44	8	10	5	0	77	15	179
2019	11 to 20 years in current department or agency	31	47	15	6	2	0	77	8	88
2019	More than 20 years in current department or agency	39	50	11	0	0	0	89	0	18
2018	Less than 3 years in current department or agency	29	42	16	12	1	0	71	13	58
2018	3 to 10 years in current department or agency	27	39	16	12	6	0	66	18	156
2018	11 to 20 years in current department or agency	18	59	12	8	4	0	76	12	51
2018	More than 20 years in current department or agency	35	53	6	6	0	0	88	6	17
2017	Less than 3 years in current department or agency	51	35	9	2	3	0	86	5	53
2017	3 to 10 years in current department or agency	30	46	11	9	3	1	77	12	152
2017	11 to 20 years in current department or agency	37	37	12	10	3	0	75	14	59
2017	More than 20 years in current department or agency	47	41	6	6	0	0	88	6	17
2014	Less than 3 years in current department or agency	45	41	5	5	4	0	86	9	112
2014	3 to 10 years in current department or agency	45	34	8	8	5	1	79	13	154
2014	11 to 20 years in current department or agency	44	46	6	0	4	0	90	4	52
2014	More than 20 years in current department or agency	49	34	17	0	0	0	83	0	18

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	23	25	9	6	2	2	59	16	53
2019	3 to 10 years in current department or agency	21	31	32	9	7	0	0	52	16	177
2019	11 to 20 years in current department or agency	13	53	22	8	5	0	0	66	13	87
2019	More than 20 years in current department or agency	56	31	0	13	0	0	0	88	13	16
2018	Less than 3 years in current department or agency	41	31	10	9	9	0	0	73	17	59
2018	3 to 10 years in current department or agency	21	39	24	8	9	0	0	60	17	156
2018	11 to 20 years in current department or agency	25	43	22	6	4	0	0	69	10	51
2018	More than 20 years in current department or agency	41	47	6	6	0	0	0	88	6	17
2017	Less than 3 years in current department or agency	51	29	17	2	2	0	0	80	3	54
2017	3 to 10 years in current department or agency	20	38	22	12	6	1	1	59	18	154
2017	11 to 20 years in current department or agency	23	44	19	11	4	0	0	67	14	57
2017	More than 20 years in current department or agency	41	18	18	6	18	0	0	59	24	17
2014	Less than 3 years in current department or agency	21	45	24	9	2	0	0	65	11	112
2014	3 to 10 years in current department or agency	14	39	29	12	6	1	0	53	18	154
2014	11 to 20 years in current department or agency	15	40	25	10	10	0	0	56	19	52
2014	More than 20 years in current department or agency	16	39	29	11	6	0	0	54	17	18

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	25	40	13	8	2	2	22	37	53
2019	3 to 10 years in current department or agency	18	26	36	17	2	0	0	20	45	179
2019	11 to 20 years in current department or agency	18	30	38	8	5	1	1	13	49	88
2019	More than 20 years in current department or agency	22	28	22	17	6	0	6	24	53	18
2018	Less than 3 years in current department or agency	17	28	28	23	3	0	2	26	46	58
2018	3 to 10 years in current department or agency	16	31	40	9	3	1	0	12	48	156
2018	11 to 20 years in current department or agency	16	33	35	12	4	0	0	16	49	51
2018	More than 20 years in current department or agency	12	35	41	6	6	0	0	12	47	17
2017	Less than 3 years in current department or agency	5	17	30	25	20	3	0	47	22	54
2017	3 to 10 years in current department or agency	25	31	27	14	3	0	0	17	56	154
2017	11 to 20 years in current department or agency	19	34	34	8	3	0	2	12	53	59
2017	More than 20 years in current department or agency	18	24	41	6	6	0	6	13	44	17
2014	Less than 3 years in current department or agency	4	13	41	26	12	3	2	40	17	112
2014	3 to 10 years in current department or agency	7	18	37	23	13	1	1	37	26	153
2014	11 to 20 years in current department or agency	10	19	42	21	8	0	0	29	29	52
2014	More than 20 years in current department or agency	0	29	34	21	16	0	0	37	29	18

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	15	35	31	10	0	0	40	25	52
2019	3 to 10 years in current department or agency	20	24	26	22	8	1	0	30	44	179
2019	11 to 20 years in current department or agency	15	31	25	17	9	1	1	27	47	87
2019	More than 20 years in current department or agency	17	28	28	22	6	0	0	28	44	18
2018	Less than 3 years in current department or agency	22	17	24	16	12	5	3	30	43	58
2018	3 to 10 years in current department or agency	21	28	30	17	4	0	0	21	49	154
2018	11 to 20 years in current department or agency	18	31	27	20	2	0	2	22	50	51
2018	More than 20 years in current department or agency	18	18	29	24	12	0	0	35	35	17
2017	Less than 3 years in current department or agency	6	15	23	20	32	3	0	54	22	54
2017	3 to 10 years in current department or agency	27	29	25	13	5	1	1	18	57	153
2017	11 to 20 years in current department or agency	22	36	20	14	7	0	2	21	59	59
2017	More than 20 years in current department or agency	18	12	35	24	6	0	6	31	31	17
2014	Less than 3 years in current department or agency	3	12	23	37	20	3	3	60	15	112
2014	3 to 10 years in current department or agency	7	14	24	33	20	1	1	54	21	153
2014	11 to 20 years in current department or agency	4	17	35	35	10	0	0	44	21	52
2014	More than 20 years in current department or agency	6	0	33	23	33	0	6	59	6	18

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	21	37	13	4	0	2	18	45	52
2019	3 to 10 years in current department or agency	29	25	24	17	4	1	0	21	54	178
2019	11 to 20 years in current department or agency	28	34	25	9	3	0	0	13	63	88
2019	More than 20 years in current department or agency	33	33	11	17	0	0	6	18	71	18
2018	Less than 3 years in current department or agency	24	31	31	5	7	2	0	12	56	58
2018	3 to 10 years in current department or agency	27	31	23	16	3	0	0	19	59	155
2018	11 to 20 years in current department or agency	31	29	18	18	2	0	2	20	62	51
2018	More than 20 years in current department or agency	24	41	29	6	0	0	0	6	65	17
2017	Less than 3 years in current department or agency	18	12	39	18	11	2	0	29	31	54
2017	3 to 10 years in current department or agency	31	30	23	11	3	1	2	14	63	152
2017	11 to 20 years in current department or agency	27	27	32	7	5	2	0	12	55	59
2017	More than 20 years in current department or agency	18	35	18	12	6	6	6	20	60	17
2014	Less than 3 years in current department or agency	12	23	32	24	5	1	3	31	36	112
2014	3 to 10 years in current department or agency	19	23	38	12	6	1	1	19	42	153
2014	11 to 20 years in current department or agency	21	23	35	13	6	0	2	20	45	52
2014	More than 20 years in current department or agency	6	17	50	17	10	0	0	27	23	18

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	2	21	46	21	10	0	0	31	23	52
2019	3 to 10 years in current department or agency	10	16	41	27	6	1	0	33	25	179
2019	11 to 20 years in current department or agency	13	17	41	23	5	0	1	28	31	86
2019	More than 20 years in current department or agency	0	22	22	44	6	0	6	53	24	18
2018	Less than 3 years in current department or agency	11	15	28	27	20	0	0	46	25	57
2018	3 to 10 years in current department or agency	12	14	38	32	4	1	0	36	26	152
2018	11 to 20 years in current department or agency	10	25	41	22	0	0	2	22	36	51
2018	More than 20 years in current department or agency	12	24	41	24	0	0	0	24	35	17
2017	Less than 3 years in current department or agency	2	9	31	22	35	2	0	58	11	54
2017	3 to 10 years in current department or agency	14	23	42	14	5	1	1	19	38	153
2017	11 to 20 years in current department or agency	7	20	34	29	8	2	0	38	28	59
2017	More than 20 years in current department or agency	0	41	29	24	0	0	6	25	44	17
2014	Less than 3 years in current department or agency	0	12	37	32	16	2	1	49	13	111
2014	3 to 10 years in current department or agency	7	16	32	36	8	1	1	44	23	152
2014	11 to 20 years in current department or agency	6	12	57	20	6	0	0	25	18	51
2014	More than 20 years in current department or agency	0	11	40	37	11	0	0	49	11	18

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	19	21	21	13	6	2	38	40	52
2019	3 to 10 years in current department or agency	23	27	32	13	4	1	1	17	51	177
2019	11 to 20 years in current department or agency	25	23	34	15	2	0	1	17	48	88
2019	More than 20 years in current department or agency	17	22	28	33	0	0	0	33	39	18
2018	Less than 3 years in current department or agency	16	19	27	23	10	2	3	34	37	58
2018	3 to 10 years in current department or agency	26	26	25	19	3	1	1	22	52	155
2018	11 to 20 years in current department or agency	20	33	37	8	0	0	2	8	54	51
2018	More than 20 years in current department or agency	29	6	59	6	0	0	0	6	35	17
2017	Less than 3 years in current department or agency	9	5	31	17	31	6	2	52	15	54
2017	3 to 10 years in current department or agency	31	29	22	11	5	1	1	16	62	153
2017	11 to 20 years in current department or agency	19	25	31	19	7	0	0	25	44	59
2017	More than 20 years in current department or agency	12	35	24	18	6	0	6	25	50	17
2014	Less than 3 years in current department or agency	4	23	31	24	13	4	2	39	28	112
2014	3 to 10 years in current department or agency	16	24	27	22	7	2	1	30	41	153
2014	11 to 20 years in current department or agency	10	29	38	17	6	0	0	23	38	52
2014	More than 20 years in current department or agency	11	23	46	10	10	0	0	20	34	18

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	8	20	35	25	2	4	65	15	51
2019	3 to 10 years in current department or agency	6	16	26	35	15	2	1	51	23	178
2019	11 to 20 years in current department or agency	6	17	29	36	9	1	2	46	24	87
2019	More than 20 years in current department or agency	11	11	28	28	22	0	0	50	22	18
2018	Less than 3 years in current department or agency	9	14	26	26	17	5	3	47	25	58
2018	3 to 10 years in current department or agency	10	15	33	35	6	1	0	42	25	154
2018	11 to 20 years in current department or agency	4	25	37	22	10	0	2	32	30	51
2018	More than 20 years in current department or agency	0	0	47	47	6	0	0	53	0	17
2017	Less than 3 years in current department or agency	3	11	22	18	41	3	2	63	15	54
2017	3 to 10 years in current department or agency	10	18	31	27	11	1	1	39	29	153
2017	11 to 20 years in current department or agency	15	12	36	24	10	2	2	35	28	59
2017	More than 20 years in current department or agency	0	6	29	47	12	0	6	63	6	17
2014	Less than 3 years in current department or agency	5	19	24	29	11	9	3	45	27	112
2014	3 to 10 years in current department or agency	11	16	38	24	7	1	2	32	28	153
2014	11 to 20 years in current department or agency	15	19	37	21	8	0	0	29	35	52
2014	More than 20 years in current department or agency	0	11	50	23	4	0	11	31	13	18

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	13	37	15	12	4	2	29	33	52
2019	3 to 10 years in current department or agency	23	25	36	12	3	1	0	15	49	177
2019	11 to 20 years in current department or agency	20	31	33	15	1	0	0	16	51	88
2019	More than 20 years in current department or agency	11	33	44	0	6	0	6	6	47	18
2018	Less than 3 years in current department or agency	26	22	37	5	5	5	0	11	50	58
2018	3 to 10 years in current department or agency	22	31	34	12	1	1	0	13	53	154
2018	11 to 20 years in current department or agency	18	35	29	16	0	0	2	16	54	51
2018	More than 20 years in current department or agency	18	24	41	18	0	0	0	18	41	17
2017	Less than 3 years in current department or agency	3	17	37	16	25	2	0	42	20	54
2017	3 to 10 years in current department or agency	21	29	33	12	5	0	0	17	50	153
2017	11 to 20 years in current department or agency	24	27	34	8	5	2	0	14	52	59
2017	More than 20 years in current department or agency	6	24	47	12	6	0	6	19	31	17
2014	Less than 3 years in current department or agency	15	24	30	19	7	3	2	27	41	112
2014	3 to 10 years in current department or agency	15	27	35	16	5	1	0	21	43	153
2014	11 to 20 years in current department or agency	19	23	40	12	2	0	4	14	44	52
2014	More than 20 years in current department or agency	6	23	44	17	10	0	0	27	29	18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	13	42	13	27	0	0	40	17	52
2019	3 to 10 years in current department or agency	8	15	28	33	16	1	1	49	23	178
2019	11 to 20 years in current department or agency	2	9	30	38	20	0	1	59	11	88
2019	More than 20 years in current department or agency	11	6	28	28	28	0	0	56	17	18

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	4	6	4	2	0	4	88	6	53
2019	3 to 10 years in current department or agency	68	11	6	3	8	0	4	82	12	178
2019	11 to 20 years in current department or agency	63	9	7	7	6	0	8	79	14	87
2019	More than 20 years in current department or agency	61	6	6	6	6	0	17	80	13	18
2017	Less than 3 years in current department or agency	69	6	5	6	8	0	6	80	15	54
2017	3 to 10 years in current department or agency	64	11	8	5	8	0	5	79	13	154
2017	11 to 20 years in current department or agency	59	7	7	7	5	2	14	78	14	58
2017	More than 20 years in current department or agency	82	0	0	6	0	0	12	93	7	17
2014	Less than 3 years in current department or agency	71	15	4	3	2	0	5	91	5	112
2014	3 to 10 years in current department or agency	67	7	9	5	6	1	5	79	12	154
2014	11 to 20 years in current department or agency	67	15	8	0	0	0	10	91	0	52
2014	More than 20 years in current department or agency	88	0	6	0	6	0	0	88	6	17

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	37	8	12	4	6	2	75	17	52
2019	3 to 10 years in current department or agency	21	25	19	15	16	3	1	48	32	178
2019	11 to 20 years in current department or agency	10	27	18	32	9	2	1	39	42	88
2019	More than 20 years in current department or agency	17	44	22	11	6	0	0	61	17	18
2018	Less than 3 years in current department or agency	16	33	13	10	22	5	0	52	34	58
2018	3 to 10 years in current department or agency	14	30	20	17	15	4	1	46	33	154
2018	11 to 20 years in current department or agency	10	31	22	25	8	2	2	43	35	51
2018	More than 20 years in current department or agency	18	35	35	0	12	0	0	53	12	17
2017	Less than 3 years in current department or agency	36	22	17	5	6	12	2	67	13	53
2017	3 to 10 years in current department or agency	17	36	18	18	6	3	1	56	26	154
2017	11 to 20 years in current department or agency	16	36	14	22	9	2	2	54	32	58
2017	More than 20 years in current department or agency	29	47	6	12	0	0	6	81	13	17
2014	Less than 3 years in current department or agency	33	34	13	6	3	8	4	75	10	112
2014	3 to 10 years in current department or agency	26	32	13	15	7	4	3	62	24	154
2014	11 to 20 years in current department or agency	17	52	8	12	8	2	2	72	20	52
2014	More than 20 years in current department or agency	47	23	18	0	6	6	0	74	6	17

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	32	15	8	4	0	0	74	11	53
2019	3 to 10 years in current department or agency	33	32	7	15	12	0	0	65	28	177
2019	11 to 20 years in current department or agency	30	33	10	20	6	1	0	63	26	88
2019	More than 20 years in current department or agency	56	28	6	6	6	0	0	83	11	18
2018	Less than 3 years in current department or agency	38	24	8	16	13	0	0	63	29	58
2018	3 to 10 years in current department or agency	24	35	12	18	11	1	0	59	29	152
2018	11 to 20 years in current department or agency	24	22	18	24	12	0	0	46	36	50
2018	More than 20 years in current department or agency	53	24	12	6	6	0	0	76	12	17
2017	Less than 3 years in current department or agency	51	20	8	5	8	9	0	78	13	54
2017	3 to 10 years in current department or agency	31	39	10	14	5	0	0	70	19	154
2017	11 to 20 years in current department or agency	33	36	7	14	10	0	0	69	24	58
2017	More than 20 years in current department or agency	53	35	6	6	0	0	0	88	6	17
2014	Less than 3 years in current department or agency	43	39	5	10	1	2	1	83	11	112
2014	3 to 10 years in current department or agency	38	32	8	16	4	2	0	72	20	154
2014	11 to 20 years in current department or agency	33	48	8	6	6	0	0	81	12	52
2014	More than 20 years in current department or agency	47	23	18	6	6	0	0	70	12	17

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	43	4	17	0	0	79	17	53
2019	3 to 10 years in current department or agency	35	37	13	10	4	0	73	14	179
2019	11 to 20 years in current department or agency	39	33	10	14	3	1	72	17	88
2019	More than 20 years in current department or agency	50	44	0	6	0	0	94	6	18
2018	Less than 3 years in current department or agency	40	27	5	14	14	0	67	28	58
2018	3 to 10 years in current department or agency	36	39	10	9	6	0	75	15	154
2018	11 to 20 years in current department or agency	24	53	16	8	0	0	76	8	51
2018	More than 20 years in current department or agency	53	35	6	6	0	0	88	6	17
2017	Less than 3 years in current department or agency	63	26	6	3	2	0	89	5	54
2017	3 to 10 years in current department or agency	38	40	8	10	5	0	77	15	154
2017	11 to 20 years in current department or agency	24	55	7	9	5	0	79	14	58
2017	More than 20 years in current department or agency	59	29	0	12	0	0	88	12	17
2014	Less than 3 years in current department or agency	53	39	4	3	1	0	92	4	112
2014	3 to 10 years in current department or agency	46	37	8	5	3	0	83	9	153
2014	11 to 20 years in current department or agency	44	44	6	4	2	0	88	6	52
2014	More than 20 years in current department or agency	43	46	6	6	0	0	89	6	18

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	45	11	4	0	85	4	53
2019	3 to 10 years in current department or agency	31	45	12	7	4	76	12	179
2019	11 to 20 years in current department or agency	37	44	9	7	3	80	10	87
2019	More than 20 years in current department or agency	56	39	0	6	0	94	6	18
2018	Less than 3 years in current department or agency	35	31	16	10	8	66	19	58
2018	3 to 10 years in current department or agency	27	51	10	8	4	78	12	154
2018	11 to 20 years in current department or agency	27	45	22	2	4	73	6	51
2018	More than 20 years in current department or agency	47	35	18	0	0	82	0	17

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	35	4	2	0	4	94	2	52
2019	3 to 10 years in current department or agency	50	32	6	8	3	1	83	11	179
2019	11 to 20 years in current department or agency	47	33	16	3	1	0	80	5	88
2019	More than 20 years in current department or agency	50	22	11	6	6	6	76	12	18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	13	9	0	0	2	77	10	53
2019	3 to 10 years in current department or agency	35	39	10	11	6	0	0	74	17	179
2019	11 to 20 years in current department or agency	35	27	19	15	3	0	0	63	18	88
2019	More than 20 years in current department or agency	29	47	18	6	0	0	0	76	6	17
2018	Less than 3 years in current department or agency	35	33	9	8	14	0	1	69	22	58
2018	3 to 10 years in current department or agency	36	32	14	13	5	1	0	68	18	155
2018	11 to 20 years in current department or agency	24	37	20	14	6	0	0	61	20	51
2018	More than 20 years in current department or agency	24	53	6	6	12	0	0	76	18	17
2017	Less than 3 years in current department or agency	45	36	3	9	3	2	2	84	13	54
2017	3 to 10 years in current department or agency	31	34	13	12	10	1	0	65	22	154
2017	11 to 20 years in current department or agency	32	34	12	15	5	2	0	67	21	59
2017	More than 20 years in current department or agency	41	29	29	0	0	0	0	71	0	17
2014	Less than 3 years in current department or agency	36	30	16	10	3	3	1	69	14	112
2014	3 to 10 years in current department or agency	31	41	8	10	6	1	2	74	17	154
2014	11 to 20 years in current department or agency	33	46	10	8	4	0	0	79	12	52
2014	More than 20 years in current department or agency	39	39	6	11	6	0	0	77	17	18

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	13	8	6	2	2	0	85	8	53
2019	3 to 10 years in current department or agency	41	39	7	7	5	1	0	81	12	179
2019	11 to 20 years in current department or agency	41	28	16	9	5	1	0	70	14	87
2019	More than 20 years in current department or agency	50	28	11	6	0	6	0	82	6	18
2018	Less than 3 years in current department or agency	51	29	3	5	10	0	1	81	16	58
2018	3 to 10 years in current department or agency	43	31	14	5	5	3	0	76	10	155
2018	11 to 20 years in current department or agency	37	33	10	12	8	0	0	71	20	51
2018	More than 20 years in current department or agency	29	47	12	0	12	0	0	76	12	17
2017	Less than 3 years in current department or agency	65	17	9	3	2	3	2	85	5	54
2017	3 to 10 years in current department or agency	37	34	12	7	6	3	0	73	14	154
2017	11 to 20 years in current department or agency	42	34	12	3	8	0	0	76	12	59
2017	More than 20 years in current department or agency	53	24	6	18	0	0	0	76	18	17
2014	Less than 3 years in current department or agency	48	24	15	7	1	3	2	75	8	112
2014	3 to 10 years in current department or agency	45	28	11	8	4	2	2	76	13	154
2014	11 to 20 years in current department or agency	46	35	12	6	2	0	0	81	8	52
2014	More than 20 years in current department or agency	61	21	6	6	6	0	0	83	11	18

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	30	8	6	0	0	2	87	6	53
2019	3 to 10 years in current department or agency	39	38	8	10	4	1	0	78	14	177
2019	11 to 20 years in current department or agency	35	36	15	13	0	1	0	72	13	86
2019	More than 20 years in current department or agency	39	33	17	6	0	6	0	76	6	18
2018	Less than 3 years in current department or agency	44	31	4	9	9	2	1	78	18	57
2018	3 to 10 years in current department or agency	42	29	11	14	5	1	0	71	18	154
2018	11 to 20 years in current department or agency	27	39	16	16	2	0	0	67	18	51
2018	More than 20 years in current department or agency	29	53	0	6	12	0	0	82	18	17
2017	Less than 3 years in current department or agency	54	22	13	8	0	2	2	78	8	54
2017	3 to 10 years in current department or agency	36	38	8	13	5	1	0	74	18	154
2017	11 to 20 years in current department or agency	41	41	7	5	7	0	0	81	12	59
2017	More than 20 years in current department or agency	59	29	6	6	0	0	0	88	6	17
2014	Less than 3 years in current department or agency	43	30	8	14	2	2	1	76	16	112
2014	3 to 10 years in current department or agency	39	41	7	7	5	1	2	81	12	154
2014	11 to 20 years in current department or agency	37	52	2	8	2	0	0	88	10	52
2014	More than 20 years in current department or agency	49	40	0	11	0	0	0	89	11	18

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	85	4	6	0	0	0	6	94	0	53
2019	3 to 10 years in current department or agency	75	8	5	4	4	0	4	87	8	178
2019	11 to 20 years in current department or agency	69	5	8	5	6	0	8	80	11	87
2019	More than 20 years in current department or agency	67	6	6	0	6	0	17	87	7	18
2017	Less than 3 years in current department or agency	76	2	5	0	10	0	8	84	10	52
2017	3 to 10 years in current department or agency	71	11	3	2	8	0	5	86	10	154
2017	11 to 20 years in current department or agency	61	5	5	7	5	2	15	80	14	59
2017	More than 20 years in current department or agency	82	0	0	6	0	0	12	93	7	17
2014	Less than 3 years in current department or agency	79	8	4	2	3	0	4	91	5	112
2014	3 to 10 years in current department or agency	68	10	6	3	6	0	7	84	10	154
2014	11 to 20 years in current department or agency	69	16	6	0	0	0	10	93	0	51
2014	More than 20 years in current department or agency	89	0	6	0	6	0	0	89	6	18

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	23	2	6	4	2	2	88	10	53
2019	3 to 10 years in current department or agency	59	23	5	4	5	2	1	85	10	179
2019	11 to 20 years in current department or agency	63	22	9	3	3	0	0	84	7	88
2019	More than 20 years in current department or agency	83	11	0	0	6	0	0	94	6	18
2017	Less than 3 years in current department or agency	68	17	5	2	0	6	3	93	2	54
2017	3 to 10 years in current department or agency	60	19	8	6	5	2	1	81	11	154
2017	11 to 20 years in current department or agency	69	15	2	10	3	0	0	85	14	59
2017	More than 20 years in current department or agency	71	24	0	0	0	0	6	100	0	17
2014	Less than 3 years in current department or agency	63	25	5	0	2	3	3	93	2	112
2014	3 to 10 years in current department or agency	57	25	4	8	5	1	2	83	13	154
2014	11 to 20 years in current department or agency	60	25	8	0	4	2	2	88	4	52
2014	More than 20 years in current department or agency	66	23	0	0	0	6	6	100	0	18

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	21	6	2	2	0	0	91	4	53
2019	3 to 10 years in current department or agency	59	20	11	4	5	1	0	80	9	179
2019	11 to 20 years in current department or agency	57	20	17	2	3	0	0	77	6	88
2019	More than 20 years in current department or agency	67	22	0	0	6	6	0	94	6	18
2018	Less than 3 years in current department or agency	51	26	5	10	5	2	1	78	16	58
2018	3 to 10 years in current department or agency	52	27	11	3	7	0	0	79	10	155
2018	11 to 20 years in current department or agency	39	31	16	10	4	0	0	71	14	51
2018	More than 20 years in current department or agency	47	35	6	6	6	0	0	82	12	17
2017	Less than 3 years in current department or agency	74	14	5	0	5	2	2	90	5	54
2017	3 to 10 years in current department or agency	47	28	10	5	7	2	0	77	13	154
2017	11 to 20 years in current department or agency	51	20	8	8	8	3	0	74	18	59
2017	More than 20 years in current department or agency	65	18	12	6	0	0	0	82	6	17

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	32	9	6	0	0	0	85	6	53
2019	3 to 10 years in current department or agency	46	34	6	9	5	0	1	80	15	179
2019	11 to 20 years in current department or agency	44	28	16	9	2	0	1	72	12	87
2019	More than 20 years in current department or agency	50	39	6	0	6	0	0	89	6	18
2018	Less than 3 years in current department or agency	45	31	3	10	9	0	1	77	19	58
2018	3 to 10 years in current department or agency	43	31	14	5	6	1	0	75	11	153
2018	11 to 20 years in current department or agency	36	36	8	12	8	0	0	72	20	50
2018	More than 20 years in current department or agency	41	41	6	0	12	0	0	82	12	17
2017	Less than 3 years in current department or agency	66	20	8	0	5	0	2	87	5	54
2017	3 to 10 years in current department or agency	44	28	12	5	10	0	1	73	15	154
2017	11 to 20 years in current department or agency	47	25	8	8	10	0	0	73	19	59
2017	More than 20 years in current department or agency	53	29	18	0	0	0	0	82	0	17
2014	Less than 3 years in current department or agency	48	32	9	5	4	1	1	82	9	112
2014	3 to 10 years in current department or agency	47	29	9	7	5	0	2	78	13	154
2014	11 to 20 years in current department or agency	48	37	4	6	6	0	0	85	12	52
2014	More than 20 years in current department or agency	61	21	0	11	6	0	0	83	17	18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	30	40	10	17	3	0	0	70	20	30
2019	11 to 20 years in current department or agency	17	67	0	11	6	0	0	83	17	18

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	35	12	17	4	10	0	64	23	52
2019	3 to 10 years in current department or agency	16	31	20	11	18	4	0	48	31	177
2019	11 to 20 years in current department or agency	13	34	16	20	15	2	0	48	36	88
2019	More than 20 years in current department or agency	11	39	22	17	0	11	0	56	19	18
2018	Less than 3 years in current department or agency	24	27	14	19	10	7	0	55	31	59
2018	3 to 10 years in current department or agency	10	37	21	17	13	3	0	48	31	156
2018	11 to 20 years in current department or agency	8	31	20	22	20	0	0	39	41	51
2018	More than 20 years in current department or agency	12	41	29	12	6	0	0	53	18	17
2017	Less than 3 years in current department or agency	42	27	11	12	0	8	0	75	13	54
2017	3 to 10 years in current department or agency	9	29	19	23	14	6	0	41	39	154
2017	11 to 20 years in current department or agency	7	32	15	24	20	2	0	40	45	59
2017	More than 20 years in current department or agency	18	35	12	18	12	6	0	56	31	17
2014	Less than 3 years in current department or agency	37	43	5	5	2	7	0	87	8	111
2014	3 to 10 years in current department or agency	23	38	16	11	6	6	1	65	18	154
2014	11 to 20 years in current department or agency	13	44	19	15	6	2	0	59	22	52
2014	More than 20 years in current department or agency	17	50	4	23	0	6	0	71	24	18

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	33	10	19	12	2	0	59	31	52
2019	3 to 10 years in current department or agency	14	31	12	19	24	1	0	46	43	178
2019	11 to 20 years in current department or agency	14	20	14	34	18	0	0	34	52	88
2019	More than 20 years in current department or agency	6	28	22	17	22	6	0	35	41	18
2018	Less than 3 years in current department or agency	24	22	14	21	15	5	0	48	37	59
2018	3 to 10 years in current department or agency	4	31	20	23	22	1	0	35	45	154
2018	11 to 20 years in current department or agency	6	27	14	35	18	0	0	33	53	51
2018	More than 20 years in current department or agency	0	53	12	29	6	0	0	53	35	17
2017	Less than 3 years in current department or agency	37	38	9	12	3	0	0	75	15	54
2017	3 to 10 years in current department or agency	7	22	21	26	22	1	0	30	49	154
2017	11 to 20 years in current department or agency	8	27	10	29	24	2	0	36	53	59
2017	More than 20 years in current department or agency	18	41	18	12	12	0	0	59	24	17
2014	Less than 3 years in current department or agency	29	50	8	6	3	4	0	82	10	112
2014	3 to 10 years in current department or agency	18	44	14	12	9	2	1	64	22	154
2014	11 to 20 years in current department or agency	15	38	21	17	8	0	0	54	25	52
2014	More than 20 years in current department or agency	17	39	16	29	0	0	0	56	29	18

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	25	15	25	12	6	45	39	52
2019	3 to 10 years in current department or agency	6	31	18	21	23	2	37	45	177
2019	11 to 20 years in current department or agency	10	19	20	28	19	2	30	49	88
2019	More than 20 years in current department or agency	6	22	17	22	28	6	29	53	18
2018	Less than 3 years in current department or agency	15	23	22	21	14	5	41	36	59
2018	3 to 10 years in current department or agency	2	22	23	25	24	4	25	51	156
2018	11 to 20 years in current department or agency	6	22	18	29	24	2	28	54	51
2018	More than 20 years in current department or agency	0	47	29	18	6	0	47	24	17
2017	Less than 3 years in current department or agency	41	25	8	16	3	8	71	20	53
2017	3 to 10 years in current department or agency	6	21	21	27	21	4	28	50	154
2017	11 to 20 years in current department or agency	3	20	20	25	25	5	25	54	59
2017	More than 20 years in current department or agency	12	41	18	18	12	0	53	29	17
2014	Less than 3 years in current department or agency	25	37	14	13	3	8	67	17	111
2014	3 to 10 years in current department or agency	15	39	18	15	10	5	56	26	154
2014	11 to 20 years in current department or agency	8	42	21	15	8	6	53	24	52
2014	More than 20 years in current department or agency	17	39	16	29	0	0	56	29	18

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	36	11	15	19	2	54	35	53
2019	3 to 10 years in current department or agency	8	28	16	21	25	2	36	47	178
2019	11 to 20 years in current department or agency	9	24	18	30	17	1	34	48	87
2019	More than 20 years in current department or agency	17	28	17	33	0	6	47	35	18
2018	Less than 3 years in current department or agency	12	29	13	26	17	3	42	44	59
2018	3 to 10 years in current department or agency	3	30	16	23	28	1	33	51	155
2018	11 to 20 years in current department or agency	2	27	8	39	24	0	29	63	51
2018	More than 20 years in current department or agency	6	35	24	24	12	0	41	35	17
2017	Less than 3 years in current department or agency	31	41	8	12	3	5	76	16	54
2017	3 to 10 years in current department or agency	2	25	20	27	22	5	28	51	153
2017	11 to 20 years in current department or agency	3	25	7	39	24	2	29	64	59
2017	More than 20 years in current department or agency	18	53	6	18	6	0	71	24	17
2014	Less than 3 years in current department or agency	23	38	18	14	4	3	63	19	112
2014	3 to 10 years in current department or agency	16	34	22	16	10	2	52	26	154
2014	11 to 20 years in current department or agency	12	29	25	23	10	2	41	33	52
2014	More than 20 years in current department or agency	11	33	16	40	0	0	44	40	18

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	21	17	17	6	21	4	48	30	53
2019	3 to 10 years in current department or agency	15	21	22	17	11	12	3	41	33	179
2019	11 to 20 years in current department or agency	11	17	23	18	13	11	7	35	38	88
2019	More than 20 years in current department or agency	17	17	22	0	17	28	0	46	23	18

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	47	13	8	9	2	69	17	53
2019	3 to 10 years in current department or agency	12	44	16	17	10	1	57	27	178
2019	11 to 20 years in current department or agency	10	45	14	22	9	0	56	31	88
2019	More than 20 years in current department or agency	22	50	17	11	0	0	72	11	18
2018	Less than 3 years in current department or agency	21	41	15	15	8	0	61	23	59
2018	3 to 10 years in current department or agency	8	42	20	21	8	1	50	30	156
2018	11 to 20 years in current department or agency	12	37	12	31	8	0	49	39	51
2018	More than 20 years in current department or agency	18	47	12	18	6	0	65	24	17
2017	Less than 3 years in current department or agency	39	27	15	12	6	0	66	18	54
2017	3 to 10 years in current department or agency	7	36	19	23	13	1	44	37	154
2017	11 to 20 years in current department or agency	12	34	14	31	8	2	47	40	59
2017	More than 20 years in current department or agency	47	29	18	0	6	0	76	6	17
2014	Less than 3 years in current department or agency	35	45	10	9	1	0	80	10	112
2014	3 to 10 years in current department or agency	27	45	14	8	5	1	73	14	154
2014	11 to 20 years in current department or agency	19	52	17	4	6	2	73	10	52
2014	More than 20 years in current department or agency	29	54	11	6	0	0	83	6	18

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	38	17	19	10	0	54	29	52
2019	3 to 10 years in current department or agency	8	33	21	22	15	2	41	38	178
2019	11 to 20 years in current department or agency	6	30	23	25	17	0	35	42	88
2019	More than 20 years in current department or agency	22	33	11	22	11	0	56	33	18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	25	17	8	6	0	0	69	13	52
2019	3 to 10 years in current department or agency	28	35	15	12	9	2	0	64	21	179
2019	11 to 20 years in current department or agency	21	33	26	10	9	0	0	54	20	87
2019	More than 20 years in current department or agency	17	39	17	17	0	6	6	63	19	18
2018	Less than 3 years in current department or agency	31	34	18	10	6	0	0	65	17	59
2018	3 to 10 years in current department or agency	23	38	16	15	7	1	0	62	22	154
2018	11 to 20 years in current department or agency	18	36	20	12	10	4	0	56	23	50
2018	More than 20 years in current department or agency	18	59	12	6	6	0	0	76	12	17
2017	Less than 3 years in current department or agency	32	43	9	8	2	7	0	80	10	54
2017	3 to 10 years in current department or agency	31	32	19	8	6	5	0	66	14	154
2017	11 to 20 years in current department or agency	22	46	12	12	7	2	0	69	19	59
2017	More than 20 years in current department or agency	47	41	0	12	0	0	0	88	12	17
2014	Less than 3 years in current department or agency	47	33	13	3	2	3	0	82	5	112
2014	3 to 10 years in current department or agency	32	34	11	13	3	5	1	71	17	153
2014	11 to 20 years in current department or agency	27	46	12	10	6	0	0	73	15	52
2014	More than 20 years in current department or agency	29	44	10	11	6	0	0	73	17	18

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	30	23	11	6	0	60	17	53
2019	3 to 10 years in current department or agency	20	34	18	13	12	2	55	26	178
2019	11 to 20 years in current department or agency	14	34	24	17	11	0	48	28	88
2019	More than 20 years in current department or agency	17	39	28	11	6	0	56	17	18
2018	Less than 3 years in current department or agency	24	37	12	17	10	0	61	27	59
2018	3 to 10 years in current department or agency	15	36	25	14	8	1	52	23	154
2018	11 to 20 years in current department or agency	12	32	20	30	6	0	44	36	50
2018	More than 20 years in current department or agency	24	35	18	18	6	0	59	24	17

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	15	21	13	19	6	2	43	35	53
2019	3 to 10 years in current department or agency	16	16	19	15	23	10	1	36	43	179
2019	11 to 20 years in current department or agency	10	14	20	19	27	5	5	26	51	88
2019	More than 20 years in current department or agency	28	28	6	6	28	6	0	59	35	18
2018	Less than 3 years in current department or agency	10	27	14	19	17	10	3	43	41	59
2018	3 to 10 years in current department or agency	10	14	23	22	21	9	1	27	47	156
2018	11 to 20 years in current department or agency	10	14	24	24	20	4	4	26	48	50
2018	More than 20 years in current department or agency	6	12	29	24	24	6	0	19	50	17
2017	Less than 3 years in current department or agency	31	30	8	8	8	11	5	73	18	54
2017	3 to 10 years in current department or agency	11	18	19	23	18	10	1	33	46	154
2017	11 to 20 years in current department or agency	10	14	8	27	25	14	2	28	62	59
2017	More than 20 years in current department or agency	18	24	29	18	12	0	0	41	29	17
2014	Less than 3 years in current department or agency	22	23	11	12	10	20	3	57	29	112
2014	3 to 10 years in current department or agency	17	18	17	17	15	15	2	41	38	152
2014	11 to 20 years in current department or agency	8	21	19	13	15	17	6	38	38	52
2014	More than 20 years in current department or agency	11	27	11	27	17	6	0	41	47	18

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	32	6	13	11	4	0	69	25	53
2019	3 to 10 years in current department or agency	14	30	16	22	17	1	1	44	39	179
2019	11 to 20 years in current department or agency	15	26	16	24	18	0	0	41	43	87
2019	More than 20 years in current department or agency	22	28	11	11	17	11	0	56	31	18
2018	Less than 3 years in current department or agency	14	34	25	15	11	0	0	48	27	59
2018	3 to 10 years in current department or agency	12	34	21	16	16	1	0	47	32	156
2018	11 to 20 years in current department or agency	2	33	24	29	10	0	2	36	40	51
2018	More than 20 years in current department or agency	18	35	24	12	12	0	0	53	24	17
2017	Less than 3 years in current department or agency	30	39	12	9	6	3	0	71	16	54
2017	3 to 10 years in current department or agency	16	38	18	17	11	1	0	54	28	154
2017	11 to 20 years in current department or agency	22	27	17	24	8	2	0	50	33	59
2017	More than 20 years in current department or agency	29	47	24	0	0	0	0	76	0	17
2014	Less than 3 years in current department or agency	39	37	9	7	5	4	0	78	12	112
2014	3 to 10 years in current department or agency	28	35	12	18	8	1	0	63	25	154
2014	11 to 20 years in current department or agency	27	37	13	12	10	2	0	65	22	52
2014	More than 20 years in current department or agency	21	50	17	6	6	0	0	71	11	18

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	29	21	13	15	2	0	49	29	52
2019	3 to 10 years in current department or agency	13	22	15	20	26	2	1	37	48	179
2019	11 to 20 years in current department or agency	14	17	11	28	26	0	3	32	56	88
2019	More than 20 years in current department or agency	28	6	17	6	33	6	6	38	44	18
2018	Less than 3 years in current department or agency	9	26	19	17	24	3	1	37	44	58
2018	3 to 10 years in current department or agency	8	27	16	22	25	1	2	36	48	156
2018	11 to 20 years in current department or agency	6	35	12	20	22	2	4	44	44	51
2018	More than 20 years in current department or agency	12	29	24	18	18	0	0	41	35	17
2017	Less than 3 years in current department or agency	28	33	6	12	14	6	0	66	28	54
2017	3 to 10 years in current department or agency	13	23	20	23	18	0	3	37	42	153
2017	11 to 20 years in current department or agency	14	31	19	17	19	0	2	45	36	59
2017	More than 20 years in current department or agency	24	18	0	24	18	0	18	50	50	17
2014	Less than 3 years in current department or agency	36	32	5	10	10	3	3	73	21	112
2014	3 to 10 years in current department or agency	24	29	8	15	19	1	3	56	35	154
2014	11 to 20 years in current department or agency	15	37	13	15	17	2	0	53	33	52
2014	More than 20 years in current department or agency	17	23	14	17	23	0	6	42	42	18

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	25	13	2	2	0	2	83	4	53
2019	3 to 10 years in current department or agency	45	31	11	8	2	1	3	78	11	179
2019	11 to 20 years in current department or agency	47	25	11	6	6	0	5	76	12	87
2019	More than 20 years in current department or agency	67	17	6	6	6	0	0	83	11	18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	8	8	6	6	4	9	78	13	53
2019	3 to 10 years in current department or agency	60	16	8	1	4	2	9	85	6	179
2019	11 to 20 years in current department or agency	80	5	3	2	0	0	10	94	3	88
2019	More than 20 years in current department or agency	56	6	6	0	6	6	22	85	8	18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	21	17	4	6	0	2	73	10	53
2019	3 to 10 years in current department or agency	36	29	18	8	6	1	2	67	15	179
2019	11 to 20 years in current department or agency	40	27	16	6	6	1	5	71	12	88
2019	More than 20 years in current department or agency	56	11	11	6	11	6	0	71	18	18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	17	21	4	10	0	2	65	14	52
2019	3 to 10 years in current department or agency	36	25	15	14	7	1	2	63	22	179
2019	11 to 20 years in current department or agency	35	26	16	11	7	1	3	64	19	88
2019	More than 20 years in current department or agency	39	22	17	0	11	6	6	69	13	18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	23	8	11	9	2	2	71	22	53
2019	3 to 10 years in current department or agency	38	10	16	16	12	2	5	51	31	176
2019	11 to 20 years in current department or agency	35	22	14	11	13	1	5	60	25	88
2019	More than 20 years in current department or agency	33	11	11	6	17	6	17	57	29	18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	87	4	4	2	2	0	2	92	4	53
2019	3 to 10 years in current department or agency	67	15	7	3	4	1	3	85	7	179
2019	11 to 20 years in current department or agency	68	7	8	7	6	1	3	79	13	88
2019	More than 20 years in current department or agency	61	11	0	0	11	0	17	87	13	18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	2	6	6	0	4	2	88	6	52
2019	3 to 10 years in current department or agency	66	8	6	4	7	6	2	81	12	179
2019	11 to 20 years in current department or agency	64	15	7	2	5	4	4	85	8	85
2019	More than 20 years in current department or agency	61	11	0	6	6	0	17	87	13	18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	6	0	2	0	2	9	98	2	53
2019	3 to 10 years in current department or agency	78	6	3	2	2	4	6	93	4	178
2019	11 to 20 years in current department or agency	76	8	1	2	3	0	9	93	6	88
2019	More than 20 years in current department or agency	78	6	0	6	0	0	11	94	6	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	43	19	8	2	0	0	72	9	53
2019	3 to 10 years in current department or agency	14	38	21	16	6	4	1	54	23	179
2019	11 to 20 years in current department or agency	16	45	18	15	5	1	0	62	20	88
2019	More than 20 years in current department or agency	33	28	11	28	0	0	0	61	28	18
2018	Less than 3 years in current department or agency	23	28	26	12	6	5	0	53	19	58
2018	3 to 10 years in current department or agency	11	39	25	17	5	3	0	51	23	156
2018	11 to 20 years in current department or agency	8	35	31	18	6	0	2	44	24	51
2018	More than 20 years in current department or agency	12	65	12	12	0	0	0	76	12	17
2017	Less than 3 years in current department or agency	41	38	8	6	3	3	0	83	10	54
2017	3 to 10 years in current department or agency	11	46	22	11	5	4	0	60	17	153
2017	11 to 20 years in current department or agency	19	41	19	15	5	2	0	60	21	59
2017	More than 20 years in current department or agency	41	35	12	12	0	0	0	76	12	17

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	45	8	4	6	2	82	10	51
2019	3 to 10 years in current department or agency	23	40	16	9	11	1	64	20	178
2019	11 to 20 years in current department or agency	15	53	15	11	5	1	69	16	87
2019	More than 20 years in current department or agency	50	17	33	0	0	0	67	0	18
2018	Less than 3 years in current department or agency	39	42	11	0	8	0	81	8	57
2018	3 to 10 years in current department or agency	33	36	12	9	7	2	71	16	153
2018	11 to 20 years in current department or agency	25	37	24	12	2	0	63	14	51
2018	More than 20 years in current department or agency	35	41	12	6	6	0	76	12	17
2017	Less than 3 years in current department or agency	53	36	8	0	2	2	91	2	54
2017	3 to 10 years in current department or agency	31	44	12	7	5	1	76	13	153
2017	11 to 20 years in current department or agency	25	44	14	10	5	2	71	16	59
2017	More than 20 years in current department or agency	41	35	12	12	0	0	76	12	17
2014	Less than 3 years in current department or agency	51	38	4	4	2	1	90	6	112
2014	3 to 10 years in current department or agency	41	38	10	7	2	1	81	9	154
2014	11 to 20 years in current department or agency	37	38	8	13	4	0	75	17	52
2014	More than 20 years in current department or agency	40	32	23	6	0	0	71	6	18

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	29	10	8	2	0	0	81	10	52
2019	3 to 10 years in current department or agency	36	39	11	6	6	1	1	76	12	179
2019	11 to 20 years in current department or agency	29	43	18	5	3	2	0	73	8	87
2019	More than 20 years in current department or agency	61	22	11	0	0	6	0	88	0	18
2018	Less than 3 years in current department or agency	41	41	6	3	7	2	0	83	10	57
2018	3 to 10 years in current department or agency	36	38	13	6	5	3	0	76	11	155
2018	11 to 20 years in current department or agency	25	37	25	6	2	4	0	65	8	51
2018	More than 20 years in current department or agency	59	29	12	0	0	0	0	88	0	17
2017	Less than 3 years in current department or agency	51	38	6	0	2	3	0	92	2	54
2017	3 to 10 years in current department or agency	35	40	15	5	4	2	0	76	9	154
2017	11 to 20 years in current department or agency	31	41	15	7	3	3	0	74	11	59
2017	More than 20 years in current department or agency	47	33	7	7	0	0	7	86	7	15
2014	Less than 3 years in current department or agency	54	36	5	2	1	2	0	92	3	111
2014	3 to 10 years in current department or agency	40	35	14	5	1	5	1	79	6	154
2014	11 to 20 years in current department or agency	42	37	10	4	4	4	0	82	8	52
2014	More than 20 years in current department or agency	57	26	6	6	0	6	0	88	6	18

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	32	9	2	4	0	0	85	6	53
2019	3 to 10 years in current department or agency	36	41	9	7	7	0	0	77	14	179
2019	11 to 20 years in current department or agency	32	39	17	7	5	0	0	71	11	87
2019	More than 20 years in current department or agency	39	44	11	6	0	0	0	83	6	18
2018	Less than 3 years in current department or agency	42	37	9	5	6	0	0	79	12	57
2018	3 to 10 years in current department or agency	41	36	11	7	4	0	0	78	12	156
2018	11 to 20 years in current department or agency	29	37	18	10	6	0	0	67	16	51
2018	More than 20 years in current department or agency	35	41	12	6	6	0	0	76	12	17
2017	Less than 3 years in current department or agency	71	22	5	3	0	0	0	92	3	54
2017	3 to 10 years in current department or agency	34	41	13	9	3	0	0	75	12	153
2017	11 to 20 years in current department or agency	39	34	12	8	5	2	0	74	14	59
2017	More than 20 years in current department or agency	53	18	18	12	0	0	0	71	12	17
2014	Less than 3 years in current department or agency	62	32	4	0	2	0	0	94	2	112
2014	3 to 10 years in current department or agency	45	40	5	6	3	0	1	86	9	154
2014	11 to 20 years in current department or agency	40	44	4	6	6	0	0	85	12	52
2014	More than 20 years in current department or agency	54	17	17	6	6	0	0	71	11	18

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	30	21	8	4	0	0	68	11	53
2019	3 to 10 years in current department or agency	29	31	20	9	11	1	0	60	20	179
2019	11 to 20 years in current department or agency	22	33	19	19	7	0	1	55	26	86
2019	More than 20 years in current department or agency	33	44	6	11	6	0	0	78	17	18
2018	Less than 3 years in current department or agency	33	32	16	9	10	0	0	64	19	56
2018	3 to 10 years in current department or agency	26	32	19	16	6	1	0	59	22	156
2018	11 to 20 years in current department or agency	22	29	27	16	6	0	0	51	22	51
2018	More than 20 years in current department or agency	35	29	35	0	0	0	0	65	0	17
2017	Less than 3 years in current department or agency	58	28	6	6	2	0	0	86	8	54
2017	3 to 10 years in current department or agency	22	40	20	10	7	0	0	62	18	154
2017	11 to 20 years in current department or agency	24	32	24	14	5	2	0	57	19	59
2017	More than 20 years in current department or agency	35	29	24	6	0	6	0	69	6	17
2014	Less than 3 years in current department or agency	48	41	8	2	2	0	0	88	4	112
2014	3 to 10 years in current department or agency	43	32	11	10	2	1	1	76	12	154
2014	11 to 20 years in current department or agency	38	48	4	2	8	0	0	87	10	52
2014	More than 20 years in current department or agency	39	44	17	0	0	0	0	83	0	18

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	43	17	8	4	0	0	72	11	53
2019	3 to 10 years in current department or agency	27	32	20	12	9	0	0	59	21	177
2019	11 to 20 years in current department or agency	18	34	20	22	6	0	0	53	28	87
2019	More than 20 years in current department or agency	33	44	6	11	6	0	0	78	17	18
2018	Less than 3 years in current department or agency	28	44	11	9	8	0	0	72	17	57
2018	3 to 10 years in current department or agency	20	37	22	12	9	1	0	57	21	156
2018	11 to 20 years in current department or agency	20	26	28	20	6	0	0	46	26	50
2018	More than 20 years in current department or agency	29	41	24	6	0	0	0	71	6	17
2017	Less than 3 years in current department or agency	58	25	8	8	2	0	0	83	9	53
2017	3 to 10 years in current department or agency	18	45	21	9	6	0	0	63	16	154
2017	11 to 20 years in current department or agency	27	25	17	22	7	2	0	53	29	59
2017	More than 20 years in current department or agency	35	41	12	6	0	6	0	81	6	17
2014	Less than 3 years in current department or agency	44	43	9	3	2	0	0	87	5	112
2014	3 to 10 years in current department or agency	41	36	10	10	3	0	1	77	13	154
2014	11 to 20 years in current department or agency	38	50	4	4	4	0	0	88	8	52
2014	More than 20 years in current department or agency	39	44	17	0	0	0	0	83	0	18

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	21	19	15	6	2	0	60	21	53
2019	3 to 10 years in current department or agency	28	25	20	8	13	6	1	56	22	178
2019	11 to 20 years in current department or agency	26	27	16	18	10	2	0	55	29	88
2019	More than 20 years in current department or agency	44	28	11	11	6	0	0	72	17	18
2018	Less than 3 years in current department or agency	30	20	21	9	15	5	0	53	25	57
2018	3 to 10 years in current department or agency	22	22	23	17	12	4	0	46	30	156
2018	11 to 20 years in current department or agency	27	20	25	14	10	4	0	49	24	51
2018	More than 20 years in current department or agency	31	44	25	0	0	0	0	75	0	16
2017	Less than 3 years in current department or agency	51	15	9	14	5	5	2	70	20	54
2017	3 to 10 years in current department or agency	25	27	17	14	10	5	1	56	26	153
2017	11 to 20 years in current department or agency	36	22	17	14	7	3	2	61	21	59
2017	More than 20 years in current department or agency	41	35	6	12	0	0	6	81	13	17
2014	Less than 3 years in current department or agency	37	34	13	7	5	4	1	74	12	112
2014	3 to 10 years in current department or agency	43	25	10	7	8	5	1	73	16	154
2014	11 to 20 years in current department or agency	48	33	12	2	4	0	2	82	6	52
2014	More than 20 years in current department or agency	44	39	17	0	0	0	0	83	0	18

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	25	35	40	52
2019	3 to 10 years in current department or agency	24	35	41	179
2019	11 to 20 years in current department or agency	22	37	41	87
2019	More than 20 years in current department or agency	17	50	33	18
2018	Less than 3 years in current department or agency	39	28	33	58
2018	3 to 10 years in current department or agency	22	38	39	155
2018	11 to 20 years in current department or agency	29	25	45	51
2018	More than 20 years in current department or agency	29	47	24	17
2017	Less than 3 years in current department or agency	23	36	41	54
2017	3 to 10 years in current department or agency	26	38	36	153
2017	11 to 20 years in current department or agency	17	44	39	59
2017	More than 20 years in current department or agency	41	47	12	17
2014	Less than 3 years in current department or agency	22	48	31	112
2014	3 to 10 years in current department or agency	18	42	40	154
2014	11 to 20 years in current department or agency	17	54	29	52
2014	More than 20 years in current department or agency	23	33	44	18

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	3 to 10 years in current department or agency	7	32	21	34	2	4	44
2019	11 to 20 years in current department or agency	26	32	26	11	0	5	19
2018	Less than 3 years in current department or agency	4	36	36	4	7	12	23
2018	3 to 10 years in current department or agency	12	29	12	38	2	9	35
2017	Less than 3 years in current department or agency	7	14	27	14	32	7	11
2017	3 to 10 years in current department or agency	13	15	25	35	3	10	40
2017	11 to 20 years in current department or agency	40	10	20	30	0	0	10
2014	Less than 3 years in current department or agency	4	29	21	17	9999	28	24
2014	3 to 10 years in current department or agency	11	22	14	39	9999	14	28

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	40	9	6	0	2	85	6	53
2019	3 to 10 years in current department or agency	38	54	5	2	0	1	93	2	179
2019	11 to 20 years in current department or agency	46	46	5	2	1	0	93	2	87
2019	More than 20 years in current department or agency	44	50	0	0	0	6	100	0	18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	19	6	2	0	4	2	92	2	53
2019	3 to 10 years in current department or agency	61	27	6	2	2	1	1	90	4	178
2019	11 to 20 years in current department or agency	58	30	6	2	0	3	1	92	2	88
2019	More than 20 years in current department or agency	67	28	0	0	0	0	6	100	0	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	53
2019	3 to 10 years in current department or agency	26	74	179
2019	11 to 20 years in current department or agency	16	84	87
2019	More than 20 years in current department or agency	0	100	18
2018	Less than 3 years in current department or agency	10	90	59
2018	3 to 10 years in current department or agency	18	82	156

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	51	49	45
2018	3 to 10 years in current department or agency	43	57	28

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	64	36	45
2018	3 to 10 years in current department or agency	64	36	28

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	45
2018	3 to 10 years in current department or agency	0	100	28

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	45
2018	3 to 10 years in current department or agency	0	100	28

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	33	67	45
2018	3 to 10 years in current department or agency	54	46	28

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	35	65	45
2018	3 to 10 years in current department or agency	50	50	28

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	44	56	45
2018	3 to 10 years in current department or agency	54	46	28

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	42	58	45
2018	3 to 10 years in current department or agency	61	39	28

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	45
2018	3 to 10 years in current department or agency	50	50	28

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	53	47	45
2018	3 to 10 years in current department or agency	68	32	28

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	45
2018	3 to 10 years in current department or agency	36	64	28

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	45

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	51	49	45
2018	3 to 10 years in current department or agency	54	46	28

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	18	82	45
2018	3 to 10 years in current department or agency	25	75	28

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	17	83	45

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	49	51	45
2018	3 to 10 years in current department or agency	46	54	28

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	25	75	45
2018	3 to 10 years in current department or agency	18	82	28

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	27	73	45
2018	3 to 10 years in current department or agency	43	57	28

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	45

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	45

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	25	75	45
2018	3 to 10 years in current department or agency	21	79	28

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	14

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	26	74	178
2019	11 to 20 years in current department or agency	23	77	88

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	13	25	17	9	4	28	4	56	19	53
2019	3 to 10 years in current department or agency	13	16	20	8	16	23	3	40	33	177
2019	11 to 20 years in current department or agency	5	15	24	19	11	22	5	26	42	88
2019	More than 20 years in current department or agency	28	11	17	6	0	33	6	64	9	18
2018	Less than 3 years in current department or agency	16	19	13	12	7	29	3	52	28	58
2018	3 to 10 years in current department or agency	10	14	24	10	14	23	5	34	32	155
2018	11 to 20 years in current department or agency	8	16	20	18	16	18	6	31	44	51
2018	More than 20 years in current department or agency	0	29	29	6	6	24	6	42	17	17
2017	Less than 3 years in current department or agency	38	9	11	8	2	29	3	70	14	54
2017	3 to 10 years in current department or agency	11	12	27	9	10	25	7	33	28	154
2017	11 to 20 years in current department or agency	10	20	17	8	14	27	3	44	32	59
2017	More than 20 years in current department or agency	24	35	12	12	6	6	6	67	20	17
2014	Less than 3 years in current department or agency	19	13	14	1	3	42	9	64	7	112
2014	3 to 10 years in current department or agency	12	14	21	10	7	28	8	41	26	154
2014	11 to 20 years in current department or agency	17	21	12	10	10	31	0	56	28	52
2014	More than 20 years in current department or agency	11	39	6	6	17	16	6	64	29	18

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	25	13	11	4	13	0	67	17	53
2019	3 to 10 years in current department or agency	23	35	13	13	12	5	0	60	26	177
2019	11 to 20 years in current department or agency	18	30	24	16	9	3	0	49	26	88
2019	More than 20 years in current department or agency	44	17	11	6	0	22	0	79	7	18
2018	Less than 3 years in current department or agency	26	34	13	10	7	10	0	66	19	59
2018	3 to 10 years in current department or agency	21	34	18	13	8	6	0	58	23	156
2018	11 to 20 years in current department or agency	16	31	18	18	10	6	2	51	30	51
2018	More than 20 years in current department or agency	12	47	18	12	6	6	0	63	19	17
2017	Less than 3 years in current department or agency	57	26	3	3	3	8	0	90	7	54
2017	3 to 10 years in current department or agency	25	32	21	10	6	5	1	60	17	154
2017	11 to 20 years in current department or agency	20	32	15	14	8	10	0	58	25	59
2017	More than 20 years in current department or agency	24	41	29	0	6	0	0	65	6	17
2014	Less than 3 years in current department or agency	43	29	9	4	1	14	0	84	5	112
2014	3 to 10 years in current department or agency	28	31	17	12	4	7	1	64	18	154
2014	11 to 20 years in current department or agency	25	42	15	2	8	8	0	73	10	52
2014	More than 20 years in current department or agency	40	27	16	6	11	0	0	67	17	18

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	10	90	177
2019	11 to 20 years in current department or agency	11	89	88
2018	Less than 3 years in current department or agency	10	90	59
2018	3 to 10 years in current department or agency	9	91	155
2018	11 to 20 years in current department or agency	10	90	51
2018	More than 20 years in current department or agency	0	100	17

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	33	67	18

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18
2018	3 to 10 years in current department or agency	0	100	14

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18
2018	3 to 10 years in current department or agency	0	100	14

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	38	62	18
2018	3 to 10 years in current department or agency	37	63	14

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18
2018	3 to 10 years in current department or agency	0	100	14

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	34	66	18
2018	3 to 10 years in current department or agency	37	63	14

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	39	61	18

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18
2018	3 to 10 years in current department or agency	0	100	14

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18
2018	3 to 10 years in current department or agency	0	100	14

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	28	72	18

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18
2018	3 to 10 years in current department or agency	0	100	14

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18
2018	3 to 10 years in current department or agency	0	100	14

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	0	100	18

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	34	66	18

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	0	100	10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	56	44	18

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	177
2019	11 to 20 years in current department or agency	16	84	88

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	19	26	2	2	28	6	54	6	53
2019	3 to 10 years in current department or agency	15	19	19	3	8	32	5	53	18	178
2019	11 to 20 years in current department or agency	9	14	34	8	5	26	3	33	18	87
2019	More than 20 years in current department or agency	28	11	11	6	6	39	0	64	18	18
2018	Less than 3 years in current department or agency	19	24	17	2	5	29	5	65	10	59
2018	3 to 10 years in current department or agency	14	18	25	4	4	30	5	50	12	155
2018	11 to 20 years in current department or agency	10	18	22	14	6	28	2	40	29	50
2018	More than 20 years in current department or agency	6	41	12	0	18	18	6	62	23	17
2017	Less than 3 years in current department or agency	40	9	11	2	0	34	5	80	3	54
2017	3 to 10 years in current department or agency	13	11	27	4	3	36	7	42	11	154
2017	11 to 20 years in current department or agency	7	20	19	7	8	36	3	44	25	59
2017	More than 20 years in current department or agency	35	24	18	0	6	12	6	71	7	17
2014	Less than 3 years in current department or agency	24	16	12	1	0	40	6	75	2	111
2014	3 to 10 years in current department or agency	17	12	21	3	1	40	6	54	7	154
2014	11 to 20 years in current department or agency	13	17	17	2	6	40	4	55	14	52
2014	More than 20 years in current department or agency	23	4	17	0	11	34	10	49	20	18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	26	13	4	4	15	0	76	9	53
2019	3 to 10 years in current department or agency	30	28	20	6	7	9	0	64	15	178
2019	11 to 20 years in current department or agency	25	24	26	10	6	8	1	54	18	88
2019	More than 20 years in current department or agency	56	11	17	0	0	17	0	80	0	18
2018	Less than 3 years in current department or agency	29	34	13	5	5	13	0	73	12	59
2018	3 to 10 years in current department or agency	29	29	24	5	4	9	0	64	9	153
2018	11 to 20 years in current department or agency	16	38	22	16	4	4	0	56	21	50
2018	More than 20 years in current department or agency	12	59	18	0	6	6	0	75	6	17
2017	Less than 3 years in current department or agency	53	33	6	0	2	6	0	92	2	54
2017	3 to 10 years in current department or agency	28	30	23	4	3	10	2	66	7	154
2017	11 to 20 years in current department or agency	24	34	15	7	5	15	0	68	14	59
2017	More than 20 years in current department or agency	41	41	12	0	0	0	6	88	0	17
2014	Less than 3 years in current department or agency	41	39	4	1	0	15	1	95	1	111
2014	3 to 10 years in current department or agency	32	26	21	3	1	18	0	70	4	154
2014	11 to 20 years in current department or agency	29	38	17	2	4	10	0	74	6	52
2014	More than 20 years in current department or agency	57	4	21	0	6	11	0	69	6	18

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	30	19	8	13	0	2	60	21	53
2019	3 to 10 years in current department or agency	30	35	15	11	8	1	1	66	19	179
2019	11 to 20 years in current department or agency	39	28	14	11	6	0	2	68	18	87
2019	More than 20 years in current department or agency	33	50	11	0	6	0	0	83	6	18
2018	Less than 3 years in current department or agency	32	17	27	9	15	0	0	49	23	59
2018	3 to 10 years in current department or agency	25	35	21	12	8	0	0	60	20	154
2018	11 to 20 years in current department or agency	31	37	14	8	8	0	2	70	16	51
2018	More than 20 years in current department or agency	24	35	29	12	0	0	0	59	12	17
2017	Less than 3 years in current department or agency	40	23	9	17	9	2	0	64	27	54
2017	3 to 10 years in current department or agency	28	28	22	11	11	1	0	56	23	152
2017	11 to 20 years in current department or agency	47	20	22	3	7	0	0	68	10	59
2017	More than 20 years in current department or agency	47	29	12	0	6	0	6	81	6	17

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	17	36	17	21	8	0	2	54	29	53
2019	3 to 10 years in current department or agency	10	24	31	19	17	0	0	33	36	177
2019	11 to 20 years in current department or agency	13	26	31	22	8	0	1	39	30	88
2019	More than 20 years in current department or agency	22	50	11	11	6	0	0	72	17	18
2018	Less than 3 years in current department or agency	15	39	24	13	9	0	0	54	22	59
2018	3 to 10 years in current department or agency	12	20	36	20	12	0	0	32	32	155
2018	11 to 20 years in current department or agency	14	33	31	14	8	0	0	47	22	49
2018	More than 20 years in current department or agency	18	24	29	29	0	0	0	41	29	17
2017	Less than 3 years in current department or agency	21	44	22	9	3	2	0	66	13	54
2017	3 to 10 years in current department or agency	5	27	30	18	20	0	0	32	38	154
2017	11 to 20 years in current department or agency	7	39	25	17	12	0	0	46	29	59
2017	More than 20 years in current department or agency	18	29	12	18	18	0	6	50	38	17

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	32	23	15	4	0	2	58	19	53
2019	3 to 10 years in current department or agency	20	31	24	14	10	0	1	51	24	178
2019	11 to 20 years in current department or agency	20	36	21	18	5	0	1	56	23	87
2019	More than 20 years in current department or agency	33	50	6	11	0	0	0	83	11	18
2018	Less than 3 years in current department or agency	17	42	19	10	12	0	0	59	22	59
2018	3 to 10 years in current department or agency	16	34	26	14	9	0	1	51	23	156
2018	11 to 20 years in current department or agency	14	29	35	14	8	0	0	43	22	51
2018	More than 20 years in current department or agency	12	35	24	18	12	0	0	47	29	17
2017	Less than 3 years in current department or agency	45	28	18	3	3	2	2	75	6	54
2017	3 to 10 years in current department or agency	10	35	26	15	14	0	0	44	29	153
2017	11 to 20 years in current department or agency	10	42	29	8	8	2	0	53	17	59
2017	More than 20 years in current department or agency	24	29	6	18	18	0	6	56	38	17

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	25	23	23	8	0	4	45	31	53
2019	3 to 10 years in current department or agency	9	21	32	16	22	0	1	30	38	174
2019	11 to 20 years in current department or agency	14	30	18	25	13	0	1	44	38	88
2019	More than 20 years in current department or agency	6	28	44	11	6	0	6	35	18	18
2018	Less than 3 years in current department or agency	20	34	15	12	19	0	0	54	31	59
2018	3 to 10 years in current department or agency	12	22	27	22	17	0	0	34	39	156
2018	11 to 20 years in current department or agency	16	25	22	27	10	0	0	41	37	51
2018	More than 20 years in current department or agency	6	41	24	18	12	0	0	47	29	17
2017	Less than 3 years in current department or agency	35	22	26	6	9	2	0	58	16	54
2017	3 to 10 years in current department or agency	7	22	24	23	25	0	0	28	48	153
2017	11 to 20 years in current department or agency	12	25	22	24	15	2	0	38	40	59
2017	More than 20 years in current department or agency	18	18	29	6	24	0	6	38	31	17

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	26	26	11	0	0	4	61	12	53
2019	3 to 10 years in current department or agency	35	29	23	5	8	0	1	64	13	178
2019	11 to 20 years in current department or agency	34	38	15	8	2	1	1	74	11	87
2019	More than 20 years in current department or agency	61	22	6	6	0	0	6	88	6	18
2018	Less than 3 years in current department or agency	51	25	17	3	3	0	0	76	7	59
2018	3 to 10 years in current department or agency	34	31	21	9	4	0	1	66	13	155
2018	11 to 20 years in current department or agency	27	35	22	6	6	0	4	65	12	51
2018	More than 20 years in current department or agency	47	47	0	6	0	0	0	94	6	17
2017	Less than 3 years in current department or agency	55	25	12	0	2	3	3	85	2	54
2017	3 to 10 years in current department or agency	25	33	22	9	9	0	1	59	19	152
2017	11 to 20 years in current department or agency	34	39	12	8	3	3	0	75	12	59
2017	More than 20 years in current department or agency	29	35	12	6	12	0	6	69	19	17

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	25	25	15	6	0	2	53	22	52
2019	3 to 10 years in current department or agency	24	31	23	11	11	0	1	55	21	178
2019	11 to 20 years in current department or agency	24	36	23	10	6	0	1	61	16	88
2019	More than 20 years in current department or agency	33	39	11	6	6	0	6	76	12	18
2018	Less than 3 years in current department or agency	41	27	19	3	10	0	0	67	14	59
2018	3 to 10 years in current department or agency	20	31	27	12	10	0	0	51	22	156
2018	11 to 20 years in current department or agency	24	34	20	16	6	0	0	58	22	50
2018	More than 20 years in current department or agency	29	29	12	24	6	0	0	59	29	17
2017	Less than 3 years in current department or agency	37	33	18	5	6	0	0	71	11	54
2017	3 to 10 years in current department or agency	19	29	23	20	9	1	0	48	29	153
2017	11 to 20 years in current department or agency	20	41	17	10	12	0	0	61	22	59
2017	More than 20 years in current department or agency	24	24	18	18	12	0	6	50	31	17

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	36	21	11	8	0	2	60	19	53
2019	3 to 10 years in current department or agency	15	36	23	15	11	1	0	51	26	179
2019	11 to 20 years in current department or agency	20	31	25	14	9	0	1	51	23	87
2019	More than 20 years in current department or agency	28	28	28	17	0	0	0	56	17	18
2018	Less than 3 years in current department or agency	21	20	26	21	12	0	0	41	33	57
2018	3 to 10 years in current department or agency	12	35	23	17	9	1	2	49	27	155
2018	11 to 20 years in current department or agency	10	38	38	14	0	0	0	48	14	50
2018	More than 20 years in current department or agency	6	47	24	12	12	0	0	53	24	17
2017	Less than 3 years in current department or agency	30	33	28	6	2	2	0	64	8	54
2017	3 to 10 years in current department or agency	11	36	24	20	9	0	0	47	29	154
2017	11 to 20 years in current department or agency	20	25	19	22	14	0	0	46	36	59
2017	More than 20 years in current department or agency	29	29	18	18	0	0	6	63	19	17

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	19	25	32	11	11	0	2	44	23	53
2019	3 to 10 years in current department or agency	12	27	26	21	14	0	0	38	36	177
2019	11 to 20 years in current department or agency	10	22	30	24	11	1	1	33	36	87
2019	More than 20 years in current department or agency	18	29	29	18	6	0	0	47	24	17
2018	Less than 3 years in current department or agency	21	28	27	11	14	0	0	49	24	57
2018	3 to 10 years in current department or agency	4	30	31	18	16	1	1	35	34	155
2018	11 to 20 years in current department or agency	4	31	35	22	6	2	0	36	28	51
2018	More than 20 years in current department or agency	0	53	18	12	18	0	0	53	29	17
2017	Less than 3 years in current department or agency	40	20	26	9	3	2	0	61	13	54
2017	3 to 10 years in current department or agency	6	24	23	25	21	1	0	31	46	154
2017	11 to 20 years in current department or agency	2	31	20	27	19	2	0	33	47	59
2017	More than 20 years in current department or agency	6	35	35	6	12	0	6	44	19	17

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	26	19	15	15	0	2	50	31	53
2019	3 to 10 years in current department or agency	17	29	19	20	15	0	0	47	35	178
2019	11 to 20 years in current department or agency	14	26	23	21	14	1	1	41	35	87
2019	More than 20 years in current department or agency	22	28	28	17	6	0	0	50	22	18
2018	Less than 3 years in current department or agency	17	21	23	16	22	0	0	38	38	57
2018	3 to 10 years in current department or agency	14	25	30	17	16	0	0	38	32	155
2018	11 to 20 years in current department or agency	6	37	31	22	4	0	0	43	25	51
2018	More than 20 years in current department or agency	12	41	24	0	24	0	0	53	24	17
2017	Less than 3 years in current department or agency	24	31	26	8	8	3	0	57	16	54
2017	3 to 10 years in current department or agency	10	25	22	23	19	1	0	36	42	153
2017	11 to 20 years in current department or agency	8	32	12	25	22	0	0	41	47	59
2017	More than 20 years in current department or agency	18	35	12	12	18	0	6	56	31	17

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	26	15	9	4	0	2	71	13	53
2019	3 to 10 years in current department or agency	32	24	18	14	12	0	0	57	26	177
2019	11 to 20 years in current department or agency	31	25	25	8	10	1	0	56	18	88
2019	More than 20 years in current department or agency	39	28	17	6	11	0	0	67	17	18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	32	21	8	4	0	2	67	12	53
2019	3 to 10 years in current department or agency	27	29	25	9	10	0	1	56	19	175
2019	11 to 20 years in current department or agency	23	31	24	14	7	1	0	55	21	87
2019	More than 20 years in current department or agency	39	22	22	17	0	0	0	61	17	18
2018	Less than 3 years in current department or agency	30	32	21	7	10	0	0	62	17	57
2018	3 to 10 years in current department or agency	21	30	26	14	7	1	1	52	21	154
2018	11 to 20 years in current department or agency	25	25	31	14	2	0	2	52	16	51
2018	More than 20 years in current department or agency	18	47	12	12	12	0	0	65	24	17
2017	Less than 3 years in current department or agency	36	23	30	8	0	3	0	61	8	54
2017	3 to 10 years in current department or agency	24	25	25	15	9	0	1	50	24	153
2017	11 to 20 years in current department or agency	17	44	15	15	5	2	2	63	21	59
2017	More than 20 years in current department or agency	24	53	0	6	12	0	6	81	19	17

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	30	4	8	6	2	83	13	53
2019	3 to 10 years in current department or agency	53	20	16	6	4	1	74	10	178
2019	11 to 20 years in current department or agency	52	27	12	2	5	2	81	7	86
2019	More than 20 years in current department or agency	61	22	11	0	6	0	83	6	18
2018	Less than 3 years in current department or agency	47	21	18	5	8	0	69	14	57
2018	3 to 10 years in current department or agency	53	25	12	5	3	3	80	8	155
2018	11 to 20 years in current department or agency	69	12	10	4	0	4	85	4	49
2018	More than 20 years in current department or agency	65	18	12	0	6	0	82	6	17
2017	Less than 3 years in current department or agency	69	18	9	2	2	0	88	3	54
2017	3 to 10 years in current department or agency	48	27	12	7	5	2	77	11	152
2017	11 to 20 years in current department or agency	59	22	14	0	5	0	81	5	59
2017	More than 20 years in current department or agency	82	6	6	6	0	0	88	6	17

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	79	11	2	2	2	4	94	4	53
2019	3 to 10 years in current department or agency	72	17	3	1	1	6	95	2	178
2019	11 to 20 years in current department or agency	72	13	7	2	1	6	89	4	88
2019	More than 20 years in current department or agency	78	17	0	0	0	6	100	0	18
2018	Less than 3 years in current department or agency	63	16	14	4	4	0	79	7	57
2018	3 to 10 years in current department or agency	76	12	3	3	1	5	92	5	155
2018	11 to 20 years in current department or agency	74	8	14	0	0	4	85	0	50
2018	More than 20 years in current department or agency	76	12	0	6	0	6	94	6	17

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	17	4	6	2	0	4	88	8	53
2019	3 to 10 years in current department or agency	60	17	8	4	9	1	1	78	14	178
2019	11 to 20 years in current department or agency	52	23	10	8	3	2	1	78	12	88
2019	More than 20 years in current department or agency	78	11	0	0	6	0	6	94	6	18
2018	Less than 3 years in current department or agency	60	21	0	4	10	5	0	86	14	57
2018	3 to 10 years in current department or agency	62	15	10	5	7	0	1	78	12	155
2018	11 to 20 years in current department or agency	57	18	14	2	6	0	4	78	8	51
2018	More than 20 years in current department or agency	65	29	0	0	6	0	0	94	6	17
2017	Less than 3 years in current department or agency	76	13	2	2	5	2	2	92	6	54
2017	3 to 10 years in current department or agency	68	14	8	5	4	1	1	83	9	153
2017	11 to 20 years in current department or agency	73	15	3	2	7	0	0	88	8	59
2017	More than 20 years in current department or agency	88	6	6	0	0	0	0	94	0	17

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	32	11	6	0	2	83	6	53
2019	3 to 10 years in current department or agency	35	38	16	5	4	1	74	10	176
2019	11 to 20 years in current department or agency	47	32	15	3	2	1	79	6	88
2019	More than 20 years in current department or agency	61	33	6	0	0	0	94	0	18
2018	Less than 3 years in current department or agency	38	34	10	5	11	2	73	17	59
2018	3 to 10 years in current department or agency	46	34	10	5	5	0	81	9	155
2018	11 to 20 years in current department or agency	37	41	18	2	0	2	80	2	51
2018	More than 20 years in current department or agency	24	47	6	12	6	6	75	19	17
2017	Less than 3 years in current department or agency	68	20	5	5	3	0	88	8	54
2017	3 to 10 years in current department or agency	46	36	8	6	3	1	83	9	153
2017	11 to 20 years in current department or agency	49	42	5	2	2	0	92	3	59
2017	More than 20 years in current department or agency	56	31	13	0	0	0	88	0	16

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	23	6	6	4	0	2	85	10	53
2019	3 to 10 years in current department or agency	49	18	16	7	10	0	1	67	17	176
2019	11 to 20 years in current department or agency	36	24	20	11	6	0	2	62	17	88
2019	More than 20 years in current department or agency	56	22	17	0	6	0	0	78	6	18
2018	Less than 3 years in current department or agency	37	27	12	5	15	0	3	66	21	59
2018	3 to 10 years in current department or agency	42	24	10	12	10	1	0	67	23	155
2018	11 to 20 years in current department or agency	37	24	20	10	10	0	0	61	20	51
2018	More than 20 years in current department or agency	29	35	12	6	12	6	0	69	19	17
2017	Less than 3 years in current department or agency	69	17	3	3	8	0	0	86	11	54
2017	3 to 10 years in current department or agency	44	24	12	12	7	0	1	69	19	153
2017	11 to 20 years in current department or agency	36	34	8	10	12	0	0	69	22	59
2017	More than 20 years in current department or agency	47	35	6	0	12	0	0	82	12	17

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	6	6	0	4	0	29	86	5	52
2019	3 to 10 years in current department or agency	45	14	5	2	1	0	33	89	3	177
2019	11 to 20 years in current department or agency	47	22	3	2	1	0	25	91	5	88
2019	More than 20 years in current department or agency	61	17	6	0	0	0	17	93	0	18
2018	Less than 3 years in current department or agency	43	9	6	5	3	0	34	78	13	59
2018	3 to 10 years in current department or agency	49	12	3	1	1	0	34	92	3	154
2018	11 to 20 years in current department or agency	62	18	2	0	0	0	18	98	0	50
2018	More than 20 years in current department or agency	35	18	12	6	0	0	29	75	8	17
2017	Less than 3 years in current department or agency	63	6	0	2	5	0	25	92	8	54
2017	3 to 10 years in current department or agency	46	17	7	2	0	1	28	88	3	153
2017	11 to 20 years in current department or agency	56	20	7	3	0	0	14	88	4	59
2017	More than 20 years in current department or agency	71	0	6	0	0	0	24	92	0	17

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	15	2	2	2	0	9	94	4	53
2019	3 to 10 years in current department or agency	52	26	12	3	2	0	5	81	6	176
2019	11 to 20 years in current department or agency	53	27	10	3	0	1	5	86	4	88
2019	More than 20 years in current department or agency	78	11	6	6	0	0	0	89	6	18
2018	Less than 3 years in current department or agency	62	17	9	5	2	0	5	83	7	58
2018	3 to 10 years in current department or agency	48	28	9	7	3	1	4	80	10	155
2018	11 to 20 years in current department or agency	59	22	8	8	2	0	2	82	10	51
2018	More than 20 years in current department or agency	53	29	12	0	0	0	6	88	0	17
2017	Less than 3 years in current department or agency	67	24	2	2	3	0	3	94	5	54
2017	3 to 10 years in current department or agency	51	28	11	4	3	0	3	82	7	150
2017	11 to 20 years in current department or agency	63	24	5	5	0	0	3	89	5	59
2017	More than 20 years in current department or agency	71	18	6	0	0	0	6	94	0	17

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	13	9	9	9	0	2	71	19	53
2019	3 to 10 years in current department or agency	66	18	5	3	6	1	2	86	9	177
2019	11 to 20 years in current department or agency	68	17	5	2	2	2	3	90	5	87
2019	More than 20 years in current department or agency	72	11	11	0	0	0	6	88	0	18
2018	Less than 3 years in current department or agency	56	14	5	15	8	0	2	71	24	59
2018	3 to 10 years in current department or agency	60	21	7	2	7	1	3	84	9	155
2018	11 to 20 years in current department or agency	75	20	0	2	2	0	2	96	4	51
2018	More than 20 years in current department or agency	65	24	6	0	0	6	0	94	0	17
2017	Less than 3 years in current department or agency	66	11	15	3	5	0	0	77	8	54
2017	3 to 10 years in current department or agency	53	25	10	6	5	0	1	79	11	153
2017	11 to 20 years in current department or agency	63	25	3	3	2	2	2	91	5	59
2017	More than 20 years in current department or agency	88	6	0	0	6	0	0	94	6	17

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	21	9	8	0	0	2	83	8	53
2019	3 to 10 years in current department or agency	45	31	15	5	2	0	1	77	7	178
2019	11 to 20 years in current department or agency	51	31	10	3	1	1	2	85	5	88
2019	More than 20 years in current department or agency	50	28	6	6	6	0	6	82	12	18
2018	Less than 3 years in current department or agency	42	33	17	5	3	0	0	74	9	59
2018	3 to 10 years in current department or agency	40	32	22	1	2	1	1	74	3	155
2018	11 to 20 years in current department or agency	61	24	10	2	2	0	2	86	4	51
2018	More than 20 years in current department or agency	69	13	6	6	6	0	0	81	13	16
2017	Less than 3 years in current department or agency	62	28	9	2	0	0	0	89	2	54
2017	3 to 10 years in current department or agency	51	29	10	6	2	0	2	82	8	152
2017	11 to 20 years in current department or agency	58	24	12	3	0	0	3	84	4	59
2017	More than 20 years in current department or agency	63	25	6	0	6	0	0	88	6	16

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	36	34	13	2	0	0	51	15	53
2019	3 to 10 years in current department or agency	9	27	39	16	9	0	0	36	25	179
2019	11 to 20 years in current department or agency	8	34	39	16	2	0	0	43	18	87
2019	More than 20 years in current department or agency	17	22	44	6	11	0	0	39	17	18
2018	Less than 3 years in current department or agency	17	32	29	12	8	0	2	50	20	59
2018	3 to 10 years in current department or agency	6	37	34	14	9	0	0	43	23	156
2018	11 to 20 years in current department or agency	8	38	32	16	6	0	0	46	22	50
2018	More than 20 years in current department or agency	6	53	35	6	0	0	0	59	6	17
2017	Less than 3 years in current department or agency	27	38	25	11	0	0	0	65	11	54
2017	3 to 10 years in current department or agency	5	24	46	16	9	0	0	29	25	152
2017	11 to 20 years in current department or agency	5	29	41	19	5	2	0	34	24	59
2017	More than 20 years in current department or agency	12	29	47	0	12	0	0	41	12	17

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	11	19	34	28	8	0	36	30	53
2019	3 to 10 years in current department or agency	17	22	44	14	3	1	17	39	177
2019	11 to 20 years in current department or agency	8	24	48	17	2	0	20	32	87
2019	More than 20 years in current department or agency	11	11	50	22	6	0	28	22	18
2018	Less than 3 years in current department or agency	6	15	41	29	9	0	38	22	59
2018	3 to 10 years in current department or agency	16	26	34	20	3	1	23	42	151
2018	11 to 20 years in current department or agency	2	35	49	10	4	0	14	37	49
2018	More than 20 years in current department or agency	0	12	53	35	0	0	35	12	17
2017	Less than 3 years in current department or agency	0	14	32	47	8	0	54	14	54
2017	3 to 10 years in current department or agency	10	32	39	14	5	0	19	42	154
2017	11 to 20 years in current department or agency	12	25	49	14	0	0	14	37	59
2017	More than 20 years in current department or agency	6	29	24	24	18	0	41	35	17

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	32	21	6	2	4	71	8	53
2019	3 to 10 years in current department or agency	28	46	15	6	6	0	74	12	177
2019	11 to 20 years in current department or agency	27	44	18	6	3	1	72	9	88
2019	More than 20 years in current department or agency	50	50	0	0	0	0	100	0	18
2018	Less than 3 years in current department or agency	26	43	17	3	8	2	70	12	58
2018	3 to 10 years in current department or agency	22	46	18	8	6	1	68	14	156
2018	11 to 20 years in current department or agency	20	41	20	12	4	4	63	16	51
2018	More than 20 years in current department or agency	29	47	18	6	0	0	76	6	17
2017	Less than 3 years in current department or agency	43	42	14	0	0	2	86	0	53
2017	3 to 10 years in current department or agency	16	49	17	10	5	3	67	15	154
2017	11 to 20 years in current department or agency	25	46	10	7	7	5	75	14	59
2017	More than 20 years in current department or agency	12	65	24	0	0	0	76	0	17

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	30	19	21	2	0	58	23	53
2019	3 to 10 years in current department or agency	11	39	19	16	14	1	51	30	178
2019	11 to 20 years in current department or agency	15	34	23	20	8	0	49	28	88
2019	More than 20 years in current department or agency	22	50	17	11	0	0	72	11	18
2018	Less than 3 years in current department or agency	21	39	14	19	8	0	59	27	59
2018	3 to 10 years in current department or agency	9	33	27	15	14	2	43	29	156
2018	11 to 20 years in current department or agency	12	33	25	14	16	0	45	29	51
2018	More than 20 years in current department or agency	12	47	12	24	6	0	59	29	17
2017	Less than 3 years in current department or agency	39	33	14	9	3	2	73	13	54
2017	3 to 10 years in current department or agency	8	34	27	18	11	2	43	29	153
2017	11 to 20 years in current department or agency	7	27	19	31	14	3	35	46	59
2017	More than 20 years in current department or agency	18	29	18	29	6	0	47	35	17

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	9	91	53
2019	3 to 10 years in current department or agency	20	80	178
2019	11 to 20 years in current department or agency	10	90	88
2019	More than 20 years in current department or agency	11	89	18
2017	Less than 3 years in current department or agency	9	91	54
2017	3 to 10 years in current department or agency	27	73	154
2017	11 to 20 years in current department or agency	15	85	59
2014	Less than 3 years in current department or agency	13	88	112
2014	3 to 10 years in current department or agency	13	87	154
2014	11 to 20 years in current department or agency	20	80	51

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	89	11	36
2017	3 to 10 years in current department or agency	80	20	41
2014	Less than 3 years in current department or agency	93	7	14
2014	3 to 10 years in current department or agency	85	15	20
2014	11 to 20 years in current department or agency	90	10	10

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	45	22	13	13	6	68	19	31
2017	3 to 10 years in current department or agency	61	30	6	3	0	91	3	33
2014	Less than 3 years in current department or agency	47	30	8	8	8	77	16	13
2014	3 to 10 years in current department or agency	53	35	6	6	0	88	6	17

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	32	11	6	9	0	0	42	58	53
2019	3 to 10 years in current department or agency	21	50	15	5	3	6	1	22	78	178
2019	11 to 20 years in current department or agency	21	51	17	5	1	5	0	22	78	86
2019	More than 20 years in current department or agency	17	78	0	0	0	6	0	18	82	18
2018	Less than 3 years in current department or agency	30	39	5	9	7	10	0	34	66	59
2018	3 to 10 years in current department or agency	22	41	21	8	6	1	0	23	77	156
2018	11 to 20 years in current department or agency	38	34	14	6	4	4	0	40	60	50
2018	More than 20 years in current department or agency	29	35	29	6	0	0	0	29	71	17
2017	Less than 3 years in current department or agency	36	35	17	2	6	5	0	38	62	54
2017	3 to 10 years in current department or agency	23	29	35	5	4	3	1	24	76	153
2017	11 to 20 years in current department or agency	25	32	27	7	2	7	0	27	73	59
2017	More than 20 years in current department or agency	41	35	18	0	0	6	0	44	56	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	58	42	31
2019	3 to 10 years in current department or agency	60	40	130
2019	11 to 20 years in current department or agency	48	52	64
2019	More than 20 years in current department or agency	64	36	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	53	47	30
2019	3 to 10 years in current department or agency	69	31	127
2019	11 to 20 years in current department or agency	72	28	61
2019	More than 20 years in current department or agency	86	14	14
2018	Less than 3 years in current department or agency	41	59	32
2018	3 to 10 years in current department or agency	53	47	117
2018	11 to 20 years in current department or agency	54	46	28
2018	More than 20 years in current department or agency	75	25	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	32	3	16	10	3	3	69	28	31
2019	3 to 10 years in current department or agency	27	35	8	15	7	1	8	67	24	127
2019	11 to 20 years in current department or agency	30	31	9	14	3	3	9	70	20	64
2019	More than 20 years in current department or agency	36	14	14	14	0	0	21	64	18	14
2018	Less than 3 years in current department or agency	24	27	15	21	8	0	6	54	30	34
2018	3 to 10 years in current department or agency	30	29	12	15	11	1	3	61	27	119
2018	11 to 20 years in current department or agency	14	31	21	7	17	0	10	50	27	29
2018	More than 20 years in current department or agency	33	17	8	8	17	0	17	60	30	12
2017	Less than 3 years in current department or agency	39	29	5	8	11	3	5	74	20	34
2017	3 to 10 years in current department or agency	31	22	14	15	6	2	9	60	24	112
2017	11 to 20 years in current department or agency	18	38	10	10	5	5	15	69	19	40

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	16	13	6	19	6	32	37	42	31
2019	3 to 10 years in current department or agency	10	11	13	4	9	5	47	44	28	127
2019	11 to 20 years in current department or agency	8	14	19	3	2	11	44	48	10	64
2019	More than 20 years in current department or agency	14	7	14	7	0	7	50	50	17	14
2018	Less than 3 years in current department or agency	9	12	9	9	39	0	23	26	62	35
2018	3 to 10 years in current department or agency	8	11	14	5	7	4	51	42	26	118
2018	11 to 20 years in current department or agency	7	7	17	10	7	0	52	29	36	29
2018	More than 20 years in current department or agency	0	17	17	8	8	0	50	33	33	12
2017	Less than 3 years in current department or agency	23	3	3	8	19	5	40	47	48	34
2017	3 to 10 years in current department or agency	7	10	10	4	7	11	51	44	30	112
2017	11 to 20 years in current department or agency	0	5	25	3	0	10	58	15	8	40

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	13	13	6	4	2	6	76	10	53
2019	3 to 10 years in current department or agency	63	14	7	2	2	1	11	87	5	175
2019	11 to 20 years in current department or agency	66	15	6	1	2	0	10	90	4	88
2019	More than 20 years in current department or agency	78	11	0	0	0	0	11	100	0	18
2018	Less than 3 years in current department or agency	51	9	12	7	9	5	8	68	18	59
2018	3 to 10 years in current department or agency	61	12	4	3	3	4	14	88	7	155
2018	11 to 20 years in current department or agency	73	6	6	2	0	2	10	91	2	49
2018	More than 20 years in current department or agency	76	0	0	0	0	0	24	100	0	17

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Energy Board by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment