2019 Public Service Employee Survey Results for National Energy Board by Question 95. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	36	47	6	9	1	84	10	116
2019	Compliance, inspection and enforcement	34	54	3	6	3	89	9	35
2019	Communications or public affairs	47	32	11	11	0	79	11	19
2019	Legal services	50	50	0	0	0	100	0	12
2019	Administration and operations	52	33	9	3	3	85	6	33
2019	Human resources	50	37	10	3	0	87	3	30
2019	Financial management	50	36	0	14	0	86	14	14
2019	Information technology	40	50	0	0	10	90	10	10
2019	Project management	70	30	0	0	0	100	0	10
2019	None of the above	50	35	5	10	0	85	10	20
2017	Federal regulators	41	53	3	3	0	94	3	89
2017	Compliance, inspection and enforcement	41	44	2	10	2	85	12	41
2017	Communications or public affairs	40	40	0	10	10	80	20	10
2017	Legal services	55	36	0	9	0	91	9	11
2017	Administration and operations	48	40	0	8	4	88	12	25
2017	Human resources	40	40	0	7	13	80	20	15
2017	Information management	58	33	0	0	8	92	8	12
2017	None of the above	24	43	5	19	10	67	29	21
2014	Federal regulators	36	48	6	7	3	84	10	122
2014	Compliance, inspection and enforcement	30	43	3	16	8	73	24	37
2014	Communications or public affairs	54	46	0	0	0	100	0	13
2014	Legal services	30	57	0	9	4	87	13	23
2014	Administration and operations	51	35	9	3	3	86	6	35
2014	Human resources	27	67	7	0	0	93	0	15
2014	Financial management	44	30	0	13	13	74	26	14
2014	Information management	20	40	20	10	10	60	20	10
2014	Information technology	50	50	0	0	0	100	0	10
2014	None of the above	31	42	4	4	19	73	23	26

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	74	13	2	4	3	0	4	91	7	117
2019	Compliance, inspection and enforcement	67	11	6	6	11	0	0	78	17	36
2019	Communications or public affairs	80	15	0	5	0	0	0	95	5	20
2019	Legal services	100	0	0	0	0	0	0	100	0	12
2019	Administration and operations	48	18	3	9	9	6	6	76	21	33
2019	Human resources	73	10	3	7	0	0	7	89	7	30
2019	Financial management	79	14	0	0	0	0	7	100	0	14
2019	Information technology	50	10	30	0	0	0	10	67	0	10
2019	Project management	90	0	10	0	0	0	0	90	0	10
2019	None of the above	70	10	0	10	5	5	0	84	16	20
2017	Federal regulators	72	10	3	4	5	0	5	86	10	89
2017	Compliance, inspection and enforcement	63	10	2	7	12	0	5	77	21	41
2017	Communications or public affairs	60	20	0	0	20	0	0	80	20	10
2017	Legal services	73	9	9	0	0	0	9	90	0	11
2017	Administration and operations	68	16	4	4	8	0	0	84	12	25
2017	Human resources	53	20	7	0	13	0	7	79	14	15
2017	Information management	67	17	0	0	8	0	8	91	9	12
2017	None of the above	67	29	0	5	0	0	0	95	5	21
2014	Federal regulators	78	11	3	2	5	0	2	91	7	121
2014	Compliance, inspection and enforcement	73	16	3	3	3	0	3	92	6	37
2014	Communications or public affairs	62	15	15	8	0	0	0	77	8	13
2014	Legal services	78	9	9	0	0	0	4	91	0	23
2014	Administration and operations	63	17	3	6	3	0	9	87	9	35
2014	Human resources	53	33	13	0	0	0	0	87	0	15
2014	Financial management	72	20	7	0	0	0	0	93	0	14
2014	Information management	90	10	0	0	0	0	0	100	0	10
2014	Information technology	90	0	10	0	0	0	0	90	0	10
2014	None of the above	69	12	4	4	8	0	4	84	12	26

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	36	37	5	18	3	0	73	22	116
2019	Compliance, inspection and enforcement	25	28	14	22	11	0	53	33	36
2019	Communications or public affairs	39	45	5	5	5	0	85	10	20
2019	Legal services	75	8	8	8	0	0	83	8	12
2019	Administration and operations	55	15	6	18	6	0	70	24	33
2019	Human resources	43	43	0	10	3	0	87	13	30
2019	Financial management	50	36	7	7	0	0	86	7	14
2019	Information technology	30	30	20	10	0	10	67	11	10
2019	Project management	50	40	0	10	0	0	90	10	10
2019	None of the above	30	35	15	15	5	0	65	20	20
2017	Federal regulators	51	22	3	18	4	1	74	23	89
2017	Compliance, inspection and enforcement	44	24	7	17	7	0	68	24	41
2017	Communications or public affairs	60	10	0	20	10	0	70	30	10
2017	Legal services	27	45	18	9	0	0	73	9	11
2017	Administration and operations	52	28	4	16	0	0	80	16	25
2017	Human resources	40	33	0	27	0	0	73	27	15
2017	Information management	58	25	17	0	0	0	83	0	12
2017	None of the above	43	38	10	5	5	0	81	10	21
2014	Federal regulators	37	26	2	23	13	0	63	36	122
2014	Compliance, inspection and enforcement	41	24	5	11	19	0	65	30	37
2014	Communications or public affairs	69	15	0	15	0	0	85	15	13
2014	Legal services	30	35	9	17	9	0	65	26	23
2014	Administration and operations	40	26	17	14	3	0	65	17	35
2014	Human resources	33	53	0	7	7	0	87	13	15
2014	Financial management	50	22	6	15	7	0	72	22	14
2014	Information management	70	10	10	0	10	0	80	10	10
2014	Information technology	30	20	20	20	10	0	50	30	10
2014	None of the above	12	31	4	23	31	0	42	54	26

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	28	35	16	15	5	0	1	64	20	117
2019	Compliance, inspection and enforcement	34	46	9	9	3	0	0	80	11	35
2019	Communications or public affairs	37	52	5	5	0	0	0	89	5	19
2019	Legal services	42	50	8	0	0	0	0	92	0	12
2019	Administration and operations	30	45	6	15	3	0	0	76	18	33
2019	Human resources	21	52	14	7	7	0	0	72	14	29
2019	Financial management	29	36	14	14	7	0	0	64	21	14
2019	Information technology	20	30	20	10	20	0	0	50	30	10
2019	Project management	30	60	10	0	0	0	0	90	0	10
2019	None of the above	45	20	10	20	5	0	0	65	25	20
2018	Federal regulators	17	56	10	17	1	0	0	73	18	98
2018	Compliance, inspection and enforcement	32	36	4	24	4	0	0	68	28	25
2018	Communications or public affairs	36	36	7	7	14	0	0	71	21	14
2018	Administration and operations	13	48	19	10	6	0	3	63	17	31
2018	Human resources	24	43	19	5	10	0	0	67	14	21
2018	Information technology	20	30	10	40	0	0	0	50	40	10
2018	None of the above	7	64	21	7	0	0	0	71	7	14
2017	Federal regulators	31	42	9	14	4	0	0	72	19	87
2017	Compliance, inspection and enforcement	32	41	10	10	7	0	0	73	17	41
2017	Communications or public affairs	30	30	10	20	10	0	0	60	30	10
2017	Legal services	36	36	18	0	9	0	0	73	9	11
2017	Administration and operations	32	44	4	12	8	0	0	76	20	25
2017	Human resources	20	40	20	7	13	0	0	60	20	15
2017	Information management	33	25	17	8	17	0	0	58	25	12
2017	None of the above	24	29	5	33	10	0	0	52	43	21
2014	Federal regulators	34	38	9	15	3	1	0	73	18	122
2014	Compliance, inspection and enforcement	38	46	3	8	5	0	0	84	14	37
2014	Communications or public affairs	15	46	15	23	0	0	0	62	23	13
2014	Legal services	35	57	4	4	0	0	0	91	4	23
2014	Administration and operations	32	45	9	9	6	0	0	77	14	35
2014	Human resources	13	60	27	0	0	0	0	73	0	15
2014	Financial management	43	28	22	7	0	0	0	70	7	14
2014	Information management	40	10	20	10	20	0	0	50	30	10
2014	Information technology	20	40	0	20	10	10	0	67	33	10
2014	None of the above	23	35	19	4	19	0	0	58	23	26

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	50	38	5	5	2	0	0	88	7	117
2019	Compliance, inspection and enforcement	50	44	0	6	0	0	0	94	6	36
2019	Communications or public affairs	45	49	6	0	0	0	0	94	0	18
2019	Legal services	58	42	0	0	0	0	0	100	0	12
2019	Administration and operations	59	28	3	6	3	0	0	88	9	32
2019	Human resources	62	31	3	0	3	0	0	93	3	29
2019	Financial management	43	36	14	7	0	0	0	79	7	14
2019	Information technology	30	40	20	10	0	0	0	70	10	10
2019	Project management	70	20	10	0	0	0	0	90	0	10
2019	None of the above	30	45	15	5	0	5	0	79	5	20
2017	Federal regulators	65	24	3	5	2	0	0	89	8	88
2017	Compliance, inspection and enforcement	56	27	0	10	7	0	0	83	17	41
2017	Communications or public affairs	40	40	10	10	0	0	0	80	10	10
2017	Legal services	27	36	18	18	0	0	0	64	18	11
2017	Administration and operations	60	28	8	4	0	0	0	88	4	25
2017	Human resources	20	60	13	7	0	0	0	80	7	15
2017	Information management	58	25	8	0	8	0	0	83	8	12
2017	None of the above	52	33	5	5	5	0	0	86	10	21
2014	Federal regulators	57	33	3	4	1	0	2	92	5	122
2014	Compliance, inspection and enforcement	65	27	3	3	3	0	0	92	5	37
2014	Communications or public affairs	62	38	0	0	0	0	0	100	0	13
2014	Legal services	48	48	0	0	4	0	0	96	4	23
2014	Administration and operations	49	40	9	3	0	0	0	88	3	35
2014	Human resources	60	40	0	0	0	0	0	100	0	15
2014	Financial management	57	15	15	6	7	0	0	72	13	14
2014	Information management	60	30	0	10	0	0	0	90	10	10
2014	Information technology	80	10	10	0	0	0	0	90	0	10
2014	None of the above	38	35	12	4	12	0	0	73	15	26

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	49	31	7	11	3	79	14	117
2019	Compliance, inspection and enforcement	53	22	17	3	6	75	8	36
2019	Communications or public affairs	36	37	0	21	5	73	27	19
2019	Legal services	67	25	0	8	0	92	8	12
2019	Administration and operations	63	25	3	6	3	88	9	32
2019	Human resources	43	40	7	7	3	83	10	30
2019	Financial management	50	14	7	21	7	64	29	14
2019	Information technology	20	30	10	30	10	50	40	10
2019	Project management	50	30	10	10	0	80	10	10
2019	None of the above	25	50	15	5	5	75	10	20
2018	Federal regulators	41	38	10	8	3	79	11	98
2018	Compliance, inspection and enforcement	32	48	12	8	0	80	8	25
2018	Communications or public affairs	36	36	14	7	7	71	14	14
2018	Administration and operations	52	29	6	6	6	81	13	31
2018	Human resources	38	52	5	5	0	90	5	21
2018	Information technology	60	20	20	0	0	80	0	10
2018	None of the above	29	50	21	0	0	79	0	14
2017	Federal regulators	44	37	3	10	6	81	16	89
2017	Compliance, inspection and enforcement	54	29	5	2	10	83	12	41
2017	Communications or public affairs	30	20	20	20	10	50	30	10
2017	Legal services	73	9	9	9	0	82	9	11
2017	Administration and operations	52	36	8	4	0	88	4	25
2017	Human resources	27	40	0	13	20	67	33	15
2017	Information management	50	33	8	8	0	83	8	12
2017	None of the above	25	35	5	25	10	60	35	20
2014	Federal regulators	41	45	4	8	3	86	10	122
2014	Compliance, inspection and enforcement	46	30	14	8	3	76	11	37
2014	Communications or public affairs	23	54	8	8	8	77	15	13
2014	Legal services	43	35	13	9	0	78	9	23
2014	Administration and operations	57	29	6	6	3	86	9	35
2014	Human resources	53	27	7	13	0	80	13	15
2014	Financial management	57	7	20	7	7	65	15	14
2014	Information management	70	20	0	10	0	90	10	10
2014	Information technology	40	60	0	0	0	100	0	10
2014	None of the above	27	35	12	12	15	62	27	26

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	32	39	12	12	4	72	16	117
2019	Compliance, inspection and enforcement	28	58	3	6	6	86	11	36
2019	Communications or public affairs	31	48	5	16	0	79	16	19
2019	Legal services	50	33	17	0	0	83	0	12
2019	Administration and operations	27	27	12	12	21	55	33	33
2019	Human resources	30	50	13	7	0	80	7	30
2019	Financial management	29	36	7	21	7	64	29	14
2019	Information technology	0	30	50	0	20	30	20	10
2019	Project management	30	40	20	10	0	70	10	10
2019	None of the above	35	35	5	20	5	70	25	20
2018	Federal regulators	27	40	20	10	3	67	13	98
2018	Compliance, inspection and enforcement	24	56	4	12	4	80	16	25
2018	Communications or public affairs	36	29	0	29	7	64	36	14
2018	Administration and operations	19	32	13	19	16	52	35	31
2018	Human resources	24	43	14	19	0	67	19	21
2018	Information technology	40	30	20	10	0	70	10	10
2018	None of the above	15	54	8	23	0	69	23	13
2017	Federal regulators	35	46	8	9	3	81	12	89
2017	Compliance, inspection and enforcement	46	44	5	0	5	90	5	41
2017	Communications or public affairs	40	30	10	10	10	70	20	10
2017	Legal services	18	64	0	18	0	82	18	11
2017	Administration and operations	32	16	24	16	12	48	28	25
2017	Human resources	21	36	21	7	14	57	21	14
2017	Information management	0	58	17	8	17	58	25	12
2017	None of the above	29	43	5	14	10	71	24	21
2014	Federal regulators	47	38	5	8	2	86	9	122
2014	Compliance, inspection and enforcement	46	46	3	5	0	92	5	37
2014	Communications or public affairs	38	38	15	8	0	77	8	13
2014	Legal services	39	48	9	0	4	87	4	23
2014	Administration and operations	25	43	12	12	9	68	20	35
2014	Human resources	13	73	7	0	7	87	7	15
2014	Financial management	30	35	7	7	20	65	28	14
2014	Information management	30	40	20	0	10	70	10	10
2014	Information technology	50	30	10	0	10	80	10	10
2014	None of the above	35	27	23	4	12	62	15	26

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	16	47	15	13	8	0	1	64	21	116
2019	Compliance, inspection and enforcement	22	44	8	14	11	0	0	67	25	36
2019	Communications or public affairs	21	36	5	32	5	0	0	57	37	19
2019	Legal services	33	58	8	0	0	0	0	92	0	12
2019	Administration and operations	21	45	9	15	6	3	0	69	22	33
2019	Human resources	23	37	7	27	7	0	0	60	33	30
2019	Financial management	21	29	7	21	21	0	0	50	43	14
2019	Information technology	0	40	10	30	20	0	0	40	50	10
2019	Project management	40	40	10	10	0	0	0	80	10	10
2019	None of the above	15	40	15	25	5	0	0	55	30	20
2018	Federal regulators	21	39	15	14	10	0	0	60	24	98
2018	Compliance, inspection and enforcement	16	40	12	20	12	0	0	56	32	25
2018	Communications or public affairs	29	21	14	7	29	0	0	50	36	14
2018	Administration and operations	32	35	6	16	10	0	0	68	26	31
2018	Human resources	10	35	25	30	0	0	0	45	30	20
2018	Information technology	50	20	20	10	0	0	0	70	10	10
2018	None of the above	7	43	21	7	21	0	0	50	29	14
2017	Federal regulators	22	44	10	16	9	0	0	65	25	89
2017	Compliance, inspection and enforcement	29	34	12	20	5	0	0	63	24	41
2017	Communications or public affairs	40	20	20	10	10	0	0	60	20	10
2017	Legal services	0	82	0	18	0	0	0	82	18	11
2017	Administration and operations	24	48	20	4	4	0	0	72	8	25
2017	Human resources	7	50	14	21	7	0	0	57	29	14
2017	Information management	17	25	17	8	25	8	0	45	36	12
2017	None of the above	14	38	10	24	14	0	0	52	38	21
2014	Federal regulators	23	49	12	10	5	1	0	73	15	122
2014	Compliance, inspection and enforcement	30	46	16	8	0	0	0	76	8	37
2014	Communications or public affairs	23	54	8	8	8	0	0	77	15	13
2014	Legal services	43	52	0	4	0	0	0	96	4	23
2014	Administration and operations	32	41	9	15	3	0	0	73	18	34
2014	Human resources	20	60	0	20	0	0	0	80	20	15
2014	Financial management	30	20	22	7	20	0	0	50	28	14
2014	Information management	30	30	10	20	10	0	0	60	30	10
2014	Information technology	30	40	20	10	0	0	0	70	10	10
2014	None of the above	31	12	15	15	27	0	0	42	42	26

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	16	45	16	17	6	0	60	23	116
2019	Compliance, inspection and enforcement	14	56	8	17	6	0	69	22	36
2019	Communications or public affairs	20	34	15	25	5	0	55	30	20
2019	Legal services	50	42	0	8	0	0	92	8	12
2019	Administration and operations	30	48	6	6	9	0	79	15	33
2019	Human resources	20	50	13	17	0	0	70	17	30
2019	Financial management	36	29	7	29	0	0	64	29	14
2019	Information technology	0	30	40	20	10	0	30	30	10
2019	Project management	20	60	10	10	0	0	80	10	10
2019	None of the above	25	25	25	15	10	0	50	25	20
2018	Federal regulators	21	42	13	13	10	0	63	24	98
2018	Compliance, inspection and enforcement	24	28	20	16	12	0	52	28	25
2018	Communications or public affairs	14	43	7	21	14	0	57	36	14
2018	Administration and operations	32	45	6	13	3	0	77	16	31
2018	Human resources	14	33	14	29	10	0	48	38	21
2018	Information technology	20	60	10	10	0	0	80	10	10
2018	None of the above	14	57	21	0	7	0	71	7	14
2017	Federal regulators	24	45	10	16	4	1	69	21	89
2017	Compliance, inspection and enforcement	20	44	12	22	2	0	63	24	41
2017	Communications or public affairs	20	40	10	10	20	0	60	30	10
2017	Legal services	18	36	18	18	9	0	55	27	11
2017	Administration and operations	44	28	12	8	8	0	72	16	25
2017	Human resources	0	57	21	7	14	0	57	21	14
2017	Information management	8	42	8	33	8	0	50	42	12
2017	None of the above	19	57	0	19	5	0	76	24	21

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	33	43	9	11	3	0	77	15	115
2019	Compliance, inspection and enforcement	36	42	14	3	6	0	78	8	36
2019	Communications or public affairs	38	45	6	11	0	0	83	11	18
2019	Legal services	67	25	8	0	0	0	92	0	12
2019	Administration and operations	27	42	18	6	6	0	70	12	33
2019	Human resources	50	33	7	10	0	0	83	10	30
2019	Financial management	43	29	7	7	14	0	71	21	14
2019	Information technology	10	20	30	40	0	0	30	40	10
2019	Project management	40	50	10	0	0	0	90	0	10
2019	None of the above	45	30	15	5	5	0	75	10	20
2018	Federal regulators	38	42	7	10	2	0	80	12	98
2018	Compliance, inspection and enforcement	48	32	4	16	0	0	80	16	25
2018	Communications or public affairs	21	57	14	7	0	0	79	7	14
2018	Administration and operations	26	48	10	10	6	0	74	16	31
2018	Human resources	33	52	14	0	0	0	86	0	21
2018	Information technology	30	50	20	0	0	0	80	0	10
2018	None of the above	21	64	7	7	0	0	86	7	14
2017	Federal regulators	43	36	8	8	4	2	80	12	89
2017	Compliance, inspection and enforcement	32	41	15	5	7	0	73	12	41
2017	Communications or public affairs	30	50	10	10	0	0	80	10	10
2017	Legal services	18	45	18	18	0	0	64	18	11
2017	Administration and operations	32	44	12	8	4	0	76	12	25
2017	Human resources	29	36	14	7	7	7	69	15	14
2017	Information management	17	50	8	8	17	0	67	25	12
2017	None of the above	14	43	24	5	14	0	57	19	21
2014	Federal regulators	54	36	2	6	3	1	90	8	122
2014	Compliance, inspection and enforcement	62	32	3	0	3	0	95	3	37
2014	Communications or public affairs	54	31	15	0	0	0	85	0	13
2014	Legal services	48	26	13	13	0	0	74	13	23
2014	Administration and operations	48	29	9	6	6	3	79	12	35
2014	Human resources	27	60	7	7	0	0	87	7	15
2014	Financial management	35	43	15	7	0	0	78	7	14
2014	Information management	40	30	20	0	10	0	70	10	10
2014	Information technology	50	30	10	0	10	0	80	10	10
2014	None of the above	35	38	19	4	4	0	73	8	26

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	22	43	15	12	9	0	64	21	115
2019	Compliance, inspection and enforcement	14	50	11	14	11	0	64	25	36
2019	Communications or public affairs	34	30	10	25	0	0	65	25	20
2019	Legal services	50	33	0	17	0	0	83	17	12
2019	Administration and operations	27	45	6	12	9	0	73	21	33
2019	Human resources	24	41	17	14	3	0	66	17	29
2019	Financial management	36	7	21	14	21	0	43	36	14
2019	Information technology	0	40	10	20	30	0	40	50	10
2019	Project management	40	30	30	0	0	0	70	0	10
2019	None of the above	25	30	25	0	20	0	55	20	20
2018	Federal regulators	25	32	17	18	7	0	57	25	97
2018	Compliance, inspection and enforcement	28	40	12	8	12	0	68	20	25
2018	Communications or public affairs	21	36	7	14	21	0	57	36	14
2018	Administration and operations	32	29	13	16	10	0	61	26	31
2018	Human resources	14	24	33	24	5	0	38	29	21
2018	Information technology	30	30	20	20	0	0	60	20	10
2018	None of the above	0	36	29	36	0	0	36	36	14
2017	Federal regulators	31	40	5	13	8	3	73	21	89
2017	Compliance, inspection and enforcement	34	27	20	12	7	0	61	20	41
2017	Communications or public affairs	20	50	0	20	10	0	70	30	10
2017	Legal services	27	45	9	18	0	0	73	18	11
2017	Administration and operations	28	40	12	4	16	0	68	20	25
2017	Human resources	15	31	38	0	15	0	46	15	13
2017	Information management	8	58	0	8	25	0	67	33	12
2017	None of the above	14	43	5	14	24	0	57	38	21

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	43	39	11	6	1	0	82	7	114
2019	Compliance, inspection and enforcement	47	36	6	8	3	0	83	11	36
2019	Communications or public affairs	44	40	5	10	0	0	85	10	20
2019	Legal services	58	42	0	0	0	0	100	0	12
2019	Administration and operations	33	33	12	15	6	0	67	21	33
2019	Human resources	48	41	10	0	0	0	90	0	29
2019	Financial management	50	21	14	7	7	0	71	14	14
2019	Information technology	40	30	20	10	0	0	70	10	10
2019	Project management	30	60	10	0	0	0	90	0	10
2019	None of the above	50	25	20	5	0	0	75	5	20
2018	Federal regulators	41	38	17	4	0	0	79	4	95
2018	Compliance, inspection and enforcement	36	48	8	4	4	0	84	8	25
2018	Communications or public affairs	31	38	8	15	8	0	69	23	13
2018	Administration and operations	42	23	6	23	6	0	65	29	31
2018	Human resources	38	43	19	0	0	0	81	0	21
2018	Information technology	50	30	20	0	0	0	80	0	10
2018	None of the above	36	57	0	0	7	0	93	7	14
2017	Federal regulators	56	34	5	4	0	0	90	4	89
2017	Compliance, inspection and enforcement	61	27	7	0	5	0	88	5	41
2017	Communications or public affairs	70	10	20	0	0	0	80	0	10
2017	Legal services	18	64	18	0	0	0	82	0	11
2017	Administration and operations	40	32	20	0	8	0	72	8	25
2017	Human resources	33	53	7	0	7	0	87	7	15
2017	Information management	42	33	8	8	8	0	75	17	12
2017	None of the above	38	43	10	5	5	0	81	10	21
2014	Federal regulators	65	26	5	4	0	0	91	4	122
2014	Compliance, inspection and enforcement	73	24	3	0	0	0	97	0	37
2014	Communications or public affairs	46	54	0	0	0	0	100	0	13
2014	Legal services	57	35	4	4	0	0	91	4	23
2014	Administration and operations	57	29	6	3	3	3	88	6	35
2014	Human resources	53	47	0	0	0	0	100	0	15
2014	Financial management	57	20	15	0	7	0	78	7	14
2014	Information management	70	10	10	10	0	0	80	10	10
2014	Information technology	60	20	10	0	10	0	80	10	10
2014	None of the above	54	19	12	8	8	0	73	15	26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	22	39	16	16	7	0	61	22	116
2019	Compliance, inspection and enforcement	14	58	11	11	6	0	72	17	36
2019	Communications or public affairs	10	65	5	10	10	0	75	20	20
2019	Legal services	33	50	8	8	0	0	83	8	12
2019	Administration and operations	27	36	15	12	9	0	64	21	33
2019	Human resources	20	53	13	10	3	0	73	13	30
2019	Financial management	36	14	14	21	14	0	50	36	14
2019	Information technology	10	30	10	30	20	0	40	50	10
2019	Project management	20	50	20	0	10	0	70	10	10
2019	None of the above	25	40	10	25	0	0	65	25	20
2018	Federal regulators	22	37	19	17	5	0	60	22	98
2018	Compliance, inspection and enforcement	12	40	28	12	8	0	52	20	25
2018	Communications or public affairs	7	64	7	0	21	0	71	21	14
2018	Administration and operations	30	33	13	17	7	0	63	23	30
2018	Human resources	19	38	29	14	0	0	57	14	21
2018	Information technology	40	40	20	0	0	0	80	0	10
2018	None of the above	14	21	21	36	7	0	36	43	14
2017	Federal regulators	25	49	10	14	2	0	74	16	89
2017	Compliance, inspection and enforcement	34	34	5	20	7	0	68	27	41
2017	Communications or public affairs	10	70	0	0	20	0	80	20	10
2017	Legal services	27	55	9	9	0	0	82	9	11
2017	Administration and operations	16	48	8	20	8	0	64	28	25
2017	Human resources	13	47	13	13	7	7	64	21	15
2017	Information management	17	33	17	17	17	0	50	33	12
2017	None of the above	10	57	14	14	5	0	67	19	21
2014	Federal regulators	27	47	11	9	6	0	74	15	122
2014	Compliance, inspection and enforcement	38	49	5	3	3	3	89	6	37
2014	Communications or public affairs	15	31	15	38	0	0	46	38	13
2014	Legal services	22	61	0	17	0	0	83	17	23
2014	Administration and operations	22	43	14	12	9	0	65	20	35
2014	Human resources	20	73	7	0	0	0	93	0	15
2014	Financial management	30	22	28	15	6	0	52	20	14
2014	Information management	40	20	0	30	10	0	60	40	10
2014	Information technology	50	50	0	0	0	0	100	0	10
2014	None of the above	23	31	12	19	15	0	54	35	26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	25	37	14	13	10	1	0	63	23	116
2019	Compliance, inspection and enforcement	11	47	11	17	14	0	0	58	31	36
2019	Communications or public affairs	29	51	5	5	10	0	0	80	15	20
2019	Legal services	50	25	17	8	0	0	0	75	8	12
2019	Administration and operations	36	27	18	12	3	0	3	66	16	33
2019	Human resources	33	40	13	13	0	0	0	73	13	30
2019	Financial management	43	14	14	14	14	0	0	57	29	14
2019	Information technology	30	20	20	10	20	0	0	50	30	10
2019	Project management	40	40	10	10	0	0	0	80	10	10
2019	None of the above	25	35	15	20	5	0	0	60	25	20
2018	Federal regulators	26	37	15	15	7	0	0	63	22	98
2018	Compliance, inspection and enforcement	20	28	20	20	12	0	0	48	32	25
2018	Communications or public affairs	21	36	14	14	14	0	0	57	29	14
2018	Administration and operations	35	35	13	13	3	0	0	71	16	31
2018	Human resources	30	40	20	10	0	0	0	70	10	20
2018	Information technology	40	20	30	10	0	0	0	60	10	10
2018	None of the above	21	7	36	29	7	0	0	29	36	14
2017	Federal regulators	31	44	10	12	3	0	0	75	15	89
2017	Compliance, inspection and enforcement	32	41	7	17	2	0	0	73	20	41
2017	Communications or public affairs	10	60	10	10	10	0	0	70	20	10
2017	Legal services	27	45	0	27	0	0	0	73	27	11
2017	Administration and operations	28	36	20	12	4	0	0	64	16	25
2017	Human resources	20	40	13	27	0	0	0	60	27	15
2017	Information management	25	33	8	17	8	8	0	64	27	12
2017	None of the above	19	38	14	19	10	0	0	57	29	21
2014	Federal regulators	36	43	7	10	3	0	0	79	14	122
2014	Compliance, inspection and enforcement	38	43	14	3	0	3	0	83	3	37
2014	Communications or public affairs	23	54	15	8	0	0	0	77	8	13
2014	Legal services	30	52	4	9	4	0	0	83	13	23
2014	Administration and operations	25	43	12	12	6	3	0	70	18	35
2014	Human resources	29	43	21	7	0	0	0	71	7	14
2014	Financial management	30	28	7	22	13	0	0	57	35	14
2014	Information management	50	10	10	30	0	0	0	60	30	10
2014	Information technology	60	30	10	0	0	0	0	90	0	10
2014	None of the above	23	23	19	15	19	0	0	46	35	26

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	25	37	18	16	3	1	63	19	116
2019	Compliance, inspection and enforcement	17	63	6	11	3	0	80	14	35
2019	Communications or public affairs	19	45	10	20	5	0	65	25	20
2019	Legal services	67	25	0	8	0	0	92	8	12
2019	Administration and operations	38	47	9	3	3	0	84	6	32
2019	Human resources	31	52	7	10	0	0	83	10	29
2019	Financial management	29	43	0	21	7	0	71	29	14
2019	Information technology	0	30	30	30	10	0	30	40	10
2019	None of the above	20	40	35	5	0	0	60	5	20
2018	Federal regulators	19	41	25	8	7	0	60	15	98
2018	Compliance, inspection and enforcement	20	36	16	20	8	0	56	28	25
2018	Communications or public affairs	15	38	8	15	23	0	54	38	13
2018	Administration and operations	26	35	19	13	6	0	61	19	31
2018	Human resources	24	38	19	10	10	0	62	19	21
2018	Information technology	30	50	20	0	0	0	80	0	10
2018	None of the above	15	46	31	8	0	0	62	8	13
2017	Federal regulators	25	51	10	10	3	1	77	13	89
2017	Compliance, inspection and enforcement	27	46	12	12	2	0	73	15	41
2017	Communications or public affairs	10	30	20	20	20	0	40	40	10
2017	Legal services	18	55	18	9	0	0	73	9	11
2017	Administration and operations	36	36	4	20	4	0	72	24	25
2017	Human resources	7	40	20	13	13	7	50	29	15
2017	Information management	17	42	8	8	25	0	58	33	12
2017	None of the above	10	43	10	19	19	0	52	38	21
2014	Federal regulators	38	41	9	8	3	0	80	11	122
2014	Compliance, inspection and enforcement	38	43	11	5	3	0	81	8	37
2014	Communications or public affairs	15	69	8	8	0	0	85	8	13
2014	Legal services	39	52	9	0	0	0	91	0	23
2014	Administration and operations	37	43	17	0	3	0	80	3	35
2014	Human resources	20	60	13	7	0	0	80	7	15
2014	Financial management	35	35	7	15	7	0	70	22	14
2014	Information management	30	40	20	0	10	0	70	10	10
2014	Information technology	60	30	0	10	0	0	90	10	10
2014	None of the above	23	23	19	8	23	4	48	32	26

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	34	44	11	9	3	0	78	11	117
2019	Compliance, inspection and enforcement	22	58	8	8	3	0	81	11	36
2019	Communications or public affairs	29	56	5	10	0	0	85	10	20
2019	Legal services	58	33	8	0	0	0	92	0	12
2019	Administration and operations	36	33	12	18	0	0	70	18	33
2019	Human resources	33	47	10	10	0	0	80	10	30
2019	Financial management	29	29	29	7	7	0	57	14	14
2019	Information technology	10	40	20	10	20	0	50	30	10
2019	Project management	30	60	10	0	0	0	90	0	10
2019	None of the above	40	35	10	15	0	0	75	15	20
2018	Federal regulators	27	44	21	7	1	0	71	8	98
2018	Compliance, inspection and enforcement	28	48	12	8	4	0	76	12	25
2018	Communications or public affairs	15	62	0	15	8	0	77	23	13
2018	Administration and operations	29	29	6	26	10	0	58	35	31
2018	Human resources	24	48	24	5	0	0	71	5	21
2018	Information technology	20	60	10	10	0	0	80	10	10
2018	None of the above	14	57	7	14	7	0	71	21	14
2017	Federal regulators	42	41	10	7	0	0	84	7	88
2017	Compliance, inspection and enforcement	41	44	7	2	5	0	85	7	41
2017	Communications or public affairs	30	50	0	20	0	0	80	20	10
2017	Legal services	18	55	0	27	0	0	73	27	11
2017	Administration and operations	33	29	8	13	13	4	65	26	24
2017	Human resources	13	47	27	7	7	0	60	13	15
2017	Information management	25	25	25	25	0	0	50	25	12
2017	None of the above	24	52	5	10	10	0	76	19	21
2014	Federal regulators	54	31	7	6	3	0	85	8	122
2014	Compliance, inspection and enforcement	51	43	3	3	0	0	95	3	37
2014	Communications or public affairs	15	77	0	8	0	0	92	8	13
2014	Legal services	48	48	4	0	0	0	96	0	23
2014	Administration and operations	37	43	6	6	6	3	82	12	35
2014	Human resources	27	53	7	13	0	0	80	13	15
2014	Financial management	30	35	15	13	7	0	65	20	14
2014	Information management	40	40	10	0	10	0	80	10	10
2014	Information technology	60	30	0	0	10	0	90	10	10
2014	None of the above	35	19	23	4	19	0	54	23	26

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	16	38	32	8	4	1	0	55	12	117
2019	Compliance, inspection and enforcement	22	36	31	8	3	0	0	58	11	36
2019	Communications or public affairs	41	11	37	0	11	0	0	52	11	19
2019	Legal services	27	45	18	9	0	0	0	73	9	11
2019	Administration and operations	42	36	18	3	0	0	0	79	3	33
2019	Human resources	23	27	30	10	7	0	3	52	17	30
2019	Financial management	36	36	14	7	7	0	0	71	14	14
2019	Information technology	0	20	30	20	30	0	0	20	50	10
2019	None of the above	15	50	5	15	15	0	0	65	30	20
2018	Federal regulators	21	40	22	9	8	0	0	60	18	98
2018	Compliance, inspection and enforcement	16	28	28	16	12	0	0	44	28	25
2018	Communications or public affairs	36	43	7	0	14	0	0	79	14	14
2018	Administration and operations	42	35	10	10	3	0	0	77	13	31
2018	Human resources	33	33	24	0	10	0	0	67	10	21
2018	Information technology	10	50	40	0	0	0	0	60	0	10
2018	None of the above	7	43	21	14	14	0	0	50	29	14
2017	Federal regulators	25	39	15	13	7	0	1	64	20	87
2017	Compliance, inspection and enforcement	20	37	34	2	7	0	0	56	10	41
2017	Communications or public affairs	50	20	10	10	10	0	0	70	20	10
2017	Legal services	45	45	0	9	0	0	0	91	9	11
2017	Administration and operations	40	36	20	4	0	0	0	76	4	25
2017	Human resources	7	33	33	13	13	0	0	40	27	15
2017	Information management	33	33	17	8	0	8	0	73	9	12
2017	None of the above	38	33	10	10	10	0	0	71	19	21
2014	Federal regulators	12	44	28	10	6	0	0	56	16	122
2014	Compliance, inspection and enforcement	11	35	35	11	5	3	0	47	17	37
2014	Communications or public affairs	23	54	8	15	0	0	0	77	15	13
2014	Legal services	26	26	26	22	0	0	0	52	22	23
2014	Administration and operations	23	43	28	6	0	0	0	66	6	35
2014	Human resources	20	33	20	13	13	0	0	53	27	15
2014	Financial management	35	43	22	0	0	0	0	78	0	14
2014	Information management	30	30	20	10	10	0	0	60	20	10
2014	Information technology	20	50	20	10	0	0	0	70	10	10
2014	None of the above	8	35	27	19	12	0	0	42	31	26

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	13	31	38	11	5	2	0	17	44	117
2019	Compliance, inspection and enforcement	17	39	33	8	3	0	0	11	56	36
2019	Communications or public affairs	25	35	25	14	0	0	0	14	61	20
2019	Legal services	8	25	33	25	0	8	0	27	36	12
2019	Administration and operations	6	21	30	27	9	0	6	39	29	33
2019	Human resources	20	40	33	7	0	0	0	7	60	30
2019	Financial management	29	14	36	14	7	0	0	21	43	14
2019	Information technology	60	20	10	10	0	0	0	10	80	10
2019	Project management	30	10	50	10	0	0	0	10	40	10
2019	None of the above	10	15	40	25	10	0	0	35	25	20
2018	Federal regulators	19	29	38	9	5	0	0	14	48	98
2018	Compliance, inspection and enforcement	20	16	44	12	8	0	0	20	36	25
2018	Communications or public affairs	21	43	21	14	0	0	0	14	64	14
2018	Administration and operations	6	26	39	23	3	3	0	27	33	31
2018	Human resources	14	48	19	19	0	0	0	19	62	21
2018	Information technology	30	40	20	10	0	0	0	10	70	10
2018	None of the above	14	36	43	7	0	0	0	7	50	14
2017	Federal regulators	15	32	28	15	9	0	0	24	47	89
2017	Compliance, inspection and enforcement	17	34	27	15	5	2	0	20	53	41
2017	Communications or public affairs	30	30	20	20	0	0	0	20	60	10
2017	Legal services	9	36	36	9	9	0	0	18	45	11
2017	Administration and operations	20	24	40	16	0	0	0	16	44	25
2017	Human resources	7	33	47	13	0	0	0	13	40	15
2017	Information management	42	0	25	8	8	0	17	20	50	12
2017	None of the above	38	14	33	10	0	5	0	10	55	21
2014	Federal regulators	4	19	37	28	13	0	0	40	23	121
2014	Compliance, inspection and enforcement	5	11	38	24	11	5	5	39	18	37
2014	Communications or public affairs	15	15	31	15	15	0	8	33	33	13
2014	Legal services	0	4	43	30	17	4	0	50	5	23
2014	Administration and operations	3	17	42	23	14	0	0	37	20	35
2014	Human resources	13	20	33	33	0	0	0	33	33	15
2014	Financial management	0	15	43	15	28	0	0	43	15	14
2014	Information management	10	30	30	30	0	0	0	30	40	10
2014	Information technology	10	30	50	10	0	0	0	10	40	10
2014	None of the above	15	19	35	15	12	4	0	28	36	26

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	17	32	24	19	7	2	0	26	50	117
2019	Compliance, inspection and enforcement	17	25	22	28	8	0	0	36	42	36
2019	Communications or public affairs	20	45	5	19	10	0	0	29	66	20
2019	Legal services	8	0	50	17	17	8	0	36	9	12
2019	Administration and operations	3	15	27	33	15	3	3	52	19	33
2019	Human resources	10	17	41	28	3	0	0	31	28	29
2019	Financial management	31	8	23	23	15	0	0	38	38	13
2019	Information technology	30	30	40	0	0	0	0	0	60	10
2019	Project management	10	10	50	30	0	0	0	30	20	10
2019	None of the above	20	20	25	25	10	0	0	35	40	20
2018	Federal regulators	17	33	28	18	5	0	0	22	50	98
2018	Compliance, inspection and enforcement	20	20	36	24	0	0	0	24	40	25
2018	Communications or public affairs	54	23	15	0	0	8	0	0	83	13
2018	Administration and operations	3	23	19	32	16	3	3	52	28	31
2018	Human resources	14	33	29	19	0	5	0	20	50	21
2018	Information technology	30	30	30	10	0	0	0	10	60	10
2018	None of the above	36	21	29	14	0	0	0	14	57	14
2017	Federal regulators	13	25	27	20	12	2	1	32	39	88
2017	Compliance, inspection and enforcement	17	37	15	24	5	2	0	30	55	41
2017	Communications or public affairs	10	40	30	10	10	0	0	20	50	10
2017	Legal services	18	36	27	0	18	0	0	18	55	11
2017	Administration and operations	16	20	36	24	4	0	0	28	36	25
2017	Human resources	40	27	27	7	0	0	0	7	67	15
2017	Information management	25	17	42	0	0	0	17	0	50	12
2017	None of the above	52	24	10	10	5	0	0	14	76	21
2014	Federal regulators	5	9	25	42	19	0	1	61	14	121
2014	Compliance, inspection and enforcement	0	19	27	22	19	8	5	47	22	37
2014	Communications or public affairs	0	15	15	38	31	0	0	69	15	13
2014	Legal services	0	4	22	39	30	4	0	73	5	23
2014	Administration and operations	3	9	28	37	20	3	0	59	12	35
2014	Human resources	7	7	53	27	7	0	0	33	13	15
2014	Financial management	7	15	20	22	35	0	0	57	22	14
2014	Information management	10	30	30	30	0	0	0	30	40	10
2014	Information technology	0	20	40	30	10	0	0	40	20	10
2014	None of the above	15	15	27	19	19	0	4	40	32	26

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	27	40	18	11	2	1	1	13	69	117
2019	Compliance, inspection and enforcement	39	28	22	8	3	0	0	11	67	36
2019	Communications or public affairs	51	20	19	5	5	0	0	10	71	20
2019	Legal services	25	8	25	42	0	0	0	42	33	12
2019	Administration and operations	21	30	21	18	9	0	0	27	52	33
2019	Human resources	21	28	41	7	3	0	0	10	48	29
2019	Financial management	8	0	46	46	0	0	0	46	8	13
2019	Information technology	50	10	40	0	0	0	0	0	60	10
2019	Project management	10	40	20	20	10	0	0	30	50	10
2019	None of the above	15	30	30	20	5	0	0	25	45	20
2018	Federal regulators	27	29	27	14	2	0	0	17	57	98
2018	Compliance, inspection and enforcement	24	36	28	8	4	0	0	12	60	25
2018	Communications or public affairs	43	14	29	7	7	0	0	14	57	14
2018	Administration and operations	26	23	32	10	10	0	0	19	48	31
2018	Human resources	19	52	19	5	0	5	0	5	75	21
2018	Information technology	30	40	20	10	0	0	0	10	70	10
2018	None of the above	50	29	0	21	0	0	0	21	79	14
2017	Federal regulators	19	29	33	11	6	2	1	17	49	87
2017	Compliance, inspection and enforcement	32	29	22	10	5	2	0	15	63	41
2017	Communications or public affairs	50	30	10	10	0	0	0	10	80	10
2017	Legal services	18	27	27	9	18	0	0	27	45	11
2017	Administration and operations	32	20	36	8	4	0	0	12	52	25
2017	Human resources	33	27	33	0	7	0	0	7	60	15
2017	Information management	42	8	33	0	0	8	8	0	60	12
2017	None of the above	43	24	19	10	0	0	5	10	70	21
2014	Federal regulators	13	20	44	15	7	0	2	22	33	122
2014	Compliance, inspection and enforcement	14	24	27	19	5	5	5	27	42	37
2014	Communications or public affairs	38	15	23	15	8	0	0	23	54	13
2014	Legal services	4	13	35	39	9	0	0	48	17	23
2014	Administration and operations	17	35	40	6	3	0	0	9	52	35
2014	Human resources	20	33	40	7	0	0	0	7	53	15
2014	Financial management	22	16	6	40	16	0	0	56	38	13
2014	Information management	0	20	20	50	0	0	10	56	22	10
2014	Information technology	10	20	60	10	0	0	0	10	30	10
2014	None of the above	38	23	23	8	8	0	0	15	62	26

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	9	16	48	21	5	1	0	26	25	116
2019	Compliance, inspection and enforcement	6	17	39	39	0	0	0	39	22	36
2019	Communications or public affairs	10	40	35	5	9	0	0	14	51	20
2019	Legal services	8	0	50	33	8	0	0	42	8	12
2019	Administration and operations	3	6	30	42	12	3	3	58	10	33
2019	Human resources	3	20	53	20	3	0	0	23	23	30
2019	Financial management	8	23	23	31	15	0	0	46	31	13
2019	Information technology	30	10	50	10	0	0	0	10	40	10
2019	Project management	10	20	30	20	20	0	0	40	30	10
2019	None of the above	11	21	42	21	5	0	0	26	32	19
2018	Federal regulators	10	14	41	31	4	0	0	35	24	97
2018	Compliance, inspection and enforcement	13	25	29	33	0	0	0	33	38	24
2018	Communications or public affairs	14	29	29	21	7	0	0	29	43	14
2018	Administration and operations	6	6	39	32	16	0	0	48	13	31
2018	Human resources	10	10	52	29	0	0	0	29	19	21
2018	Information technology	0	50	30	20	0	0	0	20	50	10
2018	None of the above	21	7	57	14	0	0	0	14	29	14
2017	Federal regulators	5	21	39	24	11	0	0	35	26	88
2017	Compliance, inspection and enforcement	5	17	49	15	10	2	2	26	23	41
2017	Communications or public affairs	40	20	40	0	0	0	0	0	60	10
2017	Legal services	9	0	55	18	18	0	0	36	9	11
2017	Administration and operations	4	24	40	28	4	0	0	32	28	25
2017	Human resources	27	33	20	13	7	0	0	20	60	15
2017	Information management	8	8	42	8	17	8	8	30	20	12
2017	None of the above	14	19	38	19	5	5	0	25	35	21
2014	Federal regulators	4	13	42	35	6	1	0	41	17	120
2014	Compliance, inspection and enforcement	3	14	22	35	16	5	5	58	18	37
2014	Communications or public affairs	0	15	54	23	8	0	0	31	15	13
2014	Legal services	0	4	39	39	17	0	0	57	4	23
2014	Administration and operations	3	19	29	35	14	0	0	49	22	35
2014	Human resources	7	20	33	40	0	0	0	40	27	15
2014	Financial management	0	15	15	37	28	6	0	69	16	14
2014	Information management	0	0	70	30	0	0	0	30	0	10
2014	Information technology	0	20	60	20	0	0	0	20	20	10
2014	None of the above	20	24	28	16	12	0	0	28	44	25

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	23	30	26	17	3	2	0	20	53	115
2019	Compliance, inspection and enforcement	19	22	44	11	3	0	0	14	42	36
2019	Communications or public affairs	35	20	10	15	14	5	0	31	59	20
2019	Legal services	8	25	58	8	0	0	0	8	33	12
2019	Administration and operations	3	18	45	18	9	3	3	29	23	33
2019	Human resources	13	37	30	17	0	0	3	17	52	30
2019	Financial management	31	8	38	15	8	0	0	23	38	13
2019	Information technology	80	10	0	10	0	0	0	10	90	10
2019	Project management	20	20	30	20	0	10	0	22	44	10
2019	None of the above	20	15	30	30	0	5	0	32	37	20
2018	Federal regulators	26	26	29	16	2	0	1	18	53	97
2018	Compliance, inspection and enforcement	24	32	32	8	4	0	0	12	56	25
2018	Communications or public affairs	36	29	7	21	0	0	7	23	69	14
2018	Administration and operations	3	19	48	26	0	0	3	27	23	31
2018	Human resources	14	19	33	24	5	5	0	30	35	21
2018	Information technology	40	30	20	10	0	0	0	10	70	10
2018	None of the above	36	50	14	0	0	0	0	0	86	14
2017	Federal regulators	13	25	28	20	13	0	1	33	39	88
2017	Compliance, inspection and enforcement	27	22	27	10	5	7	2	16	54	41
2017	Communications or public affairs	40	30	30	0	0	0	0	0	70	10
2017	Legal services	27	27	18	18	9	0	0	27	55	11
2017	Administration and operations	16	20	36	16	12	0	0	28	36	25
2017	Human resources	40	40	13	0	0	0	7	0	86	15
2017	Information management	42	17	8	0	17	8	8	20	70	12
2017	None of the above	38	24	24	14	0	0	0	14	62	21
2014	Federal regulators	7	27	35	24	6	1	0	31	34	121
2014	Compliance, inspection and enforcement	14	24	24	11	14	8	5	28	44	37
2014	Communications or public affairs	0	15	38	38	8	0	0	46	15	13
2014	Legal services	4	22	22	22	30	0	0	52	26	23
2014	Administration and operations	6	9	45	26	12	0	3	38	15	35
2014	Human resources	7	27	40	27	0	0	0	27	33	15
2014	Financial management	20	15	22	22	15	6	0	39	37	14
2014	Information management	20	40	30	10	0	0	0	10	60	10
2014	Information technology	30	30	0	30	0	10	0	33	67	10
2014	None of the above	27	19	31	15	4	4	0	20	48	26

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	6	17	25	34	17	2	0	51	23	115
2019	Compliance, inspection and enforcement	3	6	31	53	8	0	0	61	8	36
2019	Communications or public affairs	5	48	5	16	25	0	0	41	53	19
2019	Legal services	8	0	25	42	17	8	0	64	9	12
2019	Administration and operations	3	15	33	24	18	3	3	45	19	33
2019	Human resources	0	0	33	50	13	0	3	66	0	30
2019	Financial management	23	23	15	15	23	0	0	38	46	13
2019	Information technology	20	20	20	10	20	0	10	33	44	10
2019	Project management	0	0	50	40	0	10	0	44	0	10
2019	None of the above	5	15	30	30	15	0	5	47	21	20
2018	Federal regulators	7	14	37	33	9	0	0	42	21	98
2018	Compliance, inspection and enforcement	13	13	25	46	4	0	0	50	25	24
2018	Communications or public affairs	29	21	21	21	0	7	0	23	54	14
2018	Administration and operations	0	10	39	35	6	3	6	46	11	31
2018	Human resources	5	5	24	52	10	5	0	65	10	21
2018	Information technology	20	20	30	30	0	0	0	30	40	10
2018	None of the above	7	36	50	7	0	0	0	7	43	14
2017	Federal regulators	7	10	26	35	19	2	1	56	17	88
2017	Compliance, inspection and enforcement	7	22	24	29	15	2	0	45	30	41
2017	Communications or public affairs	10	20	30	40	0	0	0	40	30	10
2017	Legal services	27	36	18	9	9	0	0	18	64	11
2017	Administration and operations	8	20	36	24	8	0	4	33	29	25
2017	Human resources	13	20	40	7	20	0	0	27	33	15
2017	Information management	17	8	42	8	8	0	17	20	30	12
2017	None of the above	19	19	33	14	10	5	0	25	40	21
2014	Federal regulators	6	24	34	23	9	2	2	34	31	121
2014	Compliance, inspection and enforcement	16	16	27	22	3	11	5	29	39	37
2014	Communications or public affairs	0	8	54	31	8	0	0	38	8	13
2014	Legal services	0	4	35	43	13	4	0	59	5	23
2014	Administration and operations	6	17	29	32	14	0	3	47	23	35
2014	Human resources	0	13	47	27	7	0	7	36	14	15
2014	Financial management	7	7	15	35	22	13	0	66	17	14
2014	Information management	30	20	20	30	0	0	0	30	50	10
2014	Information technology	0	10	40	30	10	10	0	44	11	10
2014	None of the above	23	12	35	15	4	8	4	22	39	26

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	23	31	32	9	3	2	0	12	55	116
2019	Compliance, inspection and enforcement	28	22	44	3	3	0	0	6	50	36
2019	Communications or public affairs	21	27	27	20	5	0	0	25	48	19
2019	Legal services	25	0	50	17	8	0	0	25	25	12
2019	Administration and operations	15	18	39	21	6	0	0	27	33	33
2019	Human resources	20	17	40	10	7	3	3	18	39	30
2019	Financial management	8	23	54	8	8	0	0	15	31	13
2019	Information technology	10	50	20	20	0	0	0	20	60	10
2019	Project management	0	30	50	10	0	10	0	11	33	10
2019	None of the above	10	30	40	20	0	0	0	20	40	20
2018	Federal regulators	20	28	35	15	2	0	0	17	48	97
2018	Compliance, inspection and enforcement	28	36	20	12	4	0	0	16	64	25
2018	Communications or public affairs	21	36	36	0	0	7	0	0	62	14
2018	Administration and operations	19	26	42	6	3	3	0	10	47	31
2018	Human resources	10	43	38	5	0	5	0	5	55	21
2018	Information technology	10	30	40	20	0	0	0	20	40	10
2018	None of the above	43	36	14	7	0	0	0	7	79	14
2017	Federal regulators	13	23	40	18	5	0	0	24	36	88
2017	Compliance, inspection and enforcement	17	32	34	10	5	2	0	15	50	41
2017	Communications or public affairs	30	10	40	20	0	0	0	20	40	10
2017	Legal services	9	55	18	0	18	0	0	18	64	11
2017	Administration and operations	20	24	44	8	4	0	0	12	44	25
2017	Human resources	7	33	53	7	0	0	0	7	40	15
2017	Information management	42	0	33	8	8	0	8	18	45	12
2017	None of the above	38	33	10	10	5	5	0	15	75	21
2014	Federal regulators	7	28	41	16	6	0	2	22	36	121
2014	Compliance, inspection and enforcement	22	24	30	11	0	11	3	13	53	37
2014	Communications or public affairs	23	15	38	23	0	0	0	23	38	13
2014	Legal services	4	22	30	26	13	0	4	41	27	23
2014	Administration and operations	14	26	40	12	6	3	0	18	41	35
2014	Human resources	27	20	33	20	0	0	0	20	47	15
2014	Financial management	15	28	28	22	7	0	0	30	43	14
2014	Information management	30	10	40	20	0	0	0	20	40	10
2014	Information technology	10	20	20	40	10	0	0	50	30	10
2014	None of the above	35	27	31	0	8	0	0	8	62	26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	7	14	29	30	19	2	0	50	21	117
2019	Compliance, inspection and enforcement	8	17	33	28	14	0	0	42	25	36
2019	Communications or public affairs	10	10	40	20	19	0	0	39	20	20
2019	Legal services	0	25	17	42	17	0	0	58	25	12
2019	Administration and operations	3	6	30	39	18	0	3	59	9	33
2019	Human resources	3	10	23	33	30	0	0	63	13	30
2019	Financial management	0	31	23	15	31	0	0	46	31	13
2019	Information technology	10	0	10	40	40	0	0	80	10	10
2019	Project management	10	0	40	20	30	0	0	50	10	10
2019	None of the above	10	0	35	45	10	0	0	55	10	20

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	68	9	7	6	5	0	6	81	12	117
2019	Compliance, inspection and enforcement	67	11	3	3	14	0	3	80	17	36
2019	Communications or public affairs	89	0	5	5	0	0	0	89	5	19
2019	Legal services	83	8	0	0	0	0	8	100	0	12
2019	Administration and operations	50	16	6	9	9	0	9	72	21	32
2019	Human resources	77	0	7	0	7	0	10	85	7	30
2019	Financial management	79	14	0	0	0	0	7	100	0	14
2019	Information technology	60	10	10	0	10	0	10	78	11	10
2019	Project management	80	10	10	0	0	0	0	90	0	10
2019	None of the above	70	15	0	10	5	0	0	85	15	20
2017	Federal regulators	70	4	6	5	5	1	8	81	12	89
2017	Compliance, inspection and enforcement	66	5	5	5	10	0	10	78	16	41
2017	Communications or public affairs	70	10	0	10	10	0	0	80	20	10
2017	Legal services	64	9	9	0	0	0	18	89	0	11
2017	Administration and operations	56	20	8	8	8	0	0	76	16	25
2017	Human resources	40	27	7	7	13	0	7	71	21	15
2017	Information management	33	17	17	8	8	0	17	60	20	12
2017	None of the above	71	14	5	5	5	0	0	86	10	21
2014	Federal regulators	74	8	4	5	5	0	4	85	10	122
2014	Compliance, inspection and enforcement	68	11	5	3	5	3	5	85	9	37
2014	Communications or public affairs	69	15	8	0	8	0	0	85	8	13
2014	Legal services	78	4	13	0	0	0	4	86	0	23
2014	Administration and operations	53	15	17	3	3	0	9	75	6	34
2014	Human resources	53	13	20	7	0	0	7	71	7	15
2014	Financial management	72	20	0	0	0	0	7	100	0	14
2014	Information management	60	30	0	0	0	0	10	100	0	10
2014	Information technology	80	0	10	0	0	0	10	89	0	10
2014	None of the above	65	12	8	4	4	0	8	83	8	26

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	20	26	24	15	9	3	3	49	26	116
2019	Compliance, inspection and enforcement	17	11	19	31	19	3	0	29	51	36
2019	Communications or public affairs	16	37	5	21	11	9	0	59	35	19
2019	Legal services	50	17	8	8	17	0	0	67	25	12
2019	Administration and operations	18	45	9	12	6	9	0	70	20	33
2019	Human resources	20	37	10	23	10	0	0	57	33	30
2019	Financial management	14	36	14	14	21	0	0	50	36	14
2019	Information technology	10	20	20	30	20	0	0	30	50	10
2019	Project management	0	40	30	20	0	10	0	44	22	10
2019	None of the above	5	40	20	25	5	5	0	47	32	20
2018	Federal regulators	10	33	20	20	12	3	1	46	33	97
2018	Compliance, inspection and enforcement	8	36	12	20	16	8	0	48	39	25
2018	Communications or public affairs	14	29	7	7	36	7	0	46	46	14
2018	Administration and operations	10	32	16	19	16	3	3	45	38	31
2018	Human resources	19	33	29	5	14	0	0	52	19	21
2018	Information technology	20	30	20	30	0	0	0	50	30	10
2018	None of the above	8	38	23	15	15	0	0	46	31	13
2017	Federal regulators	27	35	13	19	4	1	1	63	23	88
2017	Compliance, inspection and enforcement	17	29	20	15	7	10	2	53	25	41
2017	Communications or public affairs	20	20	10	20	30	0	0	40	50	10
2017	Legal services	0	55	18	27	0	0	0	55	27	11
2017	Administration and operations	8	60	16	12	4	0	0	68	16	25
2017	Human resources	13	53	0	20	13	0	0	67	33	15
2017	Information management	25	25	17	25	0	8	0	55	27	12
2017	None of the above	14	43	10	19	10	0	5	60	30	21
2014	Federal regulators	25	42	13	8	4	6	2	73	13	122
2014	Compliance, inspection and enforcement	41	24	8	11	0	5	11	77	13	37
2014	Communications or public affairs	23	23	23	8	23	0	0	46	31	13
2014	Legal services	22	43	9	17	0	9	0	71	19	23
2014	Administration and operations	24	32	12	15	12	3	3	59	28	34
2014	Human resources	20	53	0	20	0	0	7	79	21	15
2014	Financial management	7	59	13	13	0	7	0	72	14	14
2014	Information management	40	30	0	10	20	0	0	70	30	10
2014	Information technology	80	10	0	0	0	0	10	100	0	10
2014	None of the above	23	23	15	12	15	12	0	52	30	26

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	34	34	9	16	6	0	0	69	22	116
2019	Compliance, inspection and enforcement	36	28	3	17	17	0	0	64	33	36
2019	Communications or public affairs	39	30	5	20	5	0	0	70	25	20
2019	Legal services	58	17	8	17	0	0	0	75	17	12
2019	Administration and operations	28	44	13	9	6	0	0	72	16	32
2019	Human resources	37	23	13	13	13	0	0	60	27	30
2019	Financial management	36	36	7	0	21	0	0	71	21	14
2019	Information technology	50	20	10	10	10	0	0	70	20	10
2019	Project management	40	30	20	10	0	0	0	70	10	10
2019	None of the above	20	45	0	30	5	0	0	65	35	20
2018	Federal regulators	28	27	16	18	10	0	0	55	28	96
2018	Compliance, inspection and enforcement	24	36	12	12	16	0	0	60	28	25
2018	Communications or public affairs	38	8	0	31	23	0	0	46	54	13
2018	Administration and operations	27	37	3	17	17	0	0	63	33	30
2018	Human resources	24	33	19	24	0	0	0	57	24	21
2018	Information technology	50	20	10	10	10	0	0	70	20	10
2018	None of the above	8	38	23	23	8	0	0	46	31	13
2017	Federal regulators	36	40	6	11	6	0	0	76	17	89
2017	Compliance, inspection and enforcement	37	32	12	12	7	0	0	68	20	41
2017	Communications or public affairs	40	20	10	20	10	0	0	60	30	10
2017	Legal services	18	64	0	18	0	0	0	82	18	11
2017	Administration and operations	24	40	8	20	8	0	0	64	28	25
2017	Human resources	27	13	27	20	13	0	0	40	33	15
2017	Information management	33	42	8	17	0	0	0	75	17	12
2017	None of the above	38	33	5	10	14	0	0	71	24	21
2014	Federal regulators	41	36	6	12	3	1	1	79	15	122
2014	Compliance, inspection and enforcement	57	30	8	0	0	5	0	91	0	37
2014	Communications or public affairs	31	15	15	23	15	0	0	46	38	13
2014	Legal services	35	35	9	22	0	0	0	70	22	23
2014	Administration and operations	38	33	3	21	3	3	0	73	24	34
2014	Human resources	40	53	0	0	0	7	0	100	0	15
2014	Financial management	15	65	13	7	0	0	0	80	7	14
2014	Information management	40	40	0	20	0	0	0	80	20	10
2014	Information technology	40	50	10	0	0	0	0	90	0	10
2014	None of the above	27	31	15	12	15	0	0	58	27	26

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	41	36	12	10	1	77	11	117
2019	Compliance, inspection and enforcement	39	31	17	8	6	69	14	36
2019	Communications or public affairs	44	25	10	20	0	70	20	20
2019	Legal services	75	8	8	8	0	83	8	12
2019	Administration and operations	27	61	3	6	3	88	9	33
2019	Human resources	33	40	7	17	3	73	20	30
2019	Financial management	29	29	14	7	21	57	29	14
2019	Information technology	20	40	10	20	10	60	30	10
2019	Project management	50	40	0	10	0	90	10	10
2019	None of the above	25	50	0	25	0	75	25	20
2018	Federal regulators	38	42	14	3	3	80	6	97
2018	Compliance, inspection and enforcement	40	36	12	12	0	76	12	25
2018	Communications or public affairs	29	21	0	36	14	50	50	14
2018	Administration and operations	26	35	10	16	13	61	29	31
2018	Human resources	29	43	5	19	5	71	24	21
2018	Information technology	60	10	20	10	0	70	10	10
2018	None of the above	31	38	23	0	8	69	8	13
2017	Federal regulators	45	45	4	5	0	90	5	88
2017	Compliance, inspection and enforcement	44	32	7	10	7	76	17	41
2017	Communications or public affairs	20	40	0	30	10	60	40	10
2017	Legal services	45	45	0	9	0	91	9	11
2017	Administration and operations	28	48	16	8	0	76	8	25
2017	Human resources	33	27	13	27	0	60	27	15
2017	Information management	25	50	17	8	0	75	8	12
2017	None of the above	43	29	0	19	10	71	29	21
2014	Federal regulators	58	32	5	3	2	90	5	122
2014	Compliance, inspection and enforcement	57	38	3	0	3	95	3	37
2014	Communications or public affairs	15	46	8	23	8	62	31	13
2014	Legal services	48	39	4	9	0	87	9	23
2014	Administration and operations	34	55	12	0	0	88	0	35
2014	Human resources	33	53	0	13	0	87	13	15
2014	Financial management	43	43	15	0	0	85	0	14
2014	Information management	30	30	20	10	10	60	20	10
2014	Information technology	80	20	0	0	0	100	0	10
2014	None of the above	40	28	20	4	8	68	12	25

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	37	41	14	7	2	78	9	117
2019	Compliance, inspection and enforcement	26	43	17	9	6	69	14	35
2019	Communications or public affairs	44	45	5	5	0	90	5	20
2019	Legal services	67	33	0	0	0	100	0	12
2019	Administration and operations	18	61	15	6	0	79	6	33
2019	Human resources	27	57	7	7	3	83	10	30
2019	Financial management	29	36	14	7	14	64	21	14
2019	Information technology	30	60	0	0	10	90	10	10
2019	Project management	50	40	10	0	0	90	0	10
2019	None of the above	25	45	5	20	5	70	25	20
2018	Federal regulators	34	41	17	4	4	75	8	97
2018	Compliance, inspection and enforcement	16	56	16	8	4	72	12	25
2018	Communications or public affairs	21	43	0	14	21	64	36	14
2018	Administration and operations	26	42	13	13	6	68	19	31
2018	Human resources	29	43	19	10	0	71	10	21
2018	Information technology	50	30	10	10	0	80	10	10
2018	None of the above	8	54	31	0	8	62	8	13

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	50	31	9	6	2	1	2	82	8	117
2019	Compliance, inspection and enforcement	53	36	0	6	6	0	0	89	11	36
2019	Communications or public affairs	55	40	0	5	0	0	0	95	5	20
2019	Legal services	75	17	8	0	0	0	0	92	0	12
2019	Administration and operations	34	47	13	3	0	3	0	84	3	32
2019	Human resources	50	23	13	3	3	0	7	79	7	30
2019	Financial management	64	14	21	0	0	0	0	79	0	14
2019	Information technology	40	20	20	20	0	0	0	60	20	10
2019	Project management	70	20	10	0	0	0	0	90	0	10
2019	None of the above	30	50	10	10	0	0	0	80	10	20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	39	32	18	7	4	0	0	71	11	117
2019	Compliance, inspection and enforcement	33	33	14	11	8	0	0	67	19	36
2019	Communications or public affairs	40	29	10	20	0	0	0	70	20	20
2019	Legal services	67	8	17	8	0	0	0	75	8	12
2019	Administration and operations	27	48	12	9	0	0	3	78	9	33
2019	Human resources	37	37	13	10	3	0	0	73	13	30
2019	Financial management	29	43	14	0	14	0	0	71	14	14
2019	Information technology	20	20	10	40	10	0	0	40	50	10
2019	Project management	40	30	10	20	0	0	0	70	20	10
2019	None of the above	35	40	5	15	5	0	0	75	20	20
2018	Federal regulators	29	37	16	11	6	0	1	66	17	98
2018	Compliance, inspection and enforcement	29	33	13	17	8	0	0	63	25	24
2018	Communications or public affairs	21	36	14	0	21	7	0	62	23	14
2018	Administration and operations	27	47	20	3	3	0	0	73	7	30
2018	Human resources	24	38	5	24	10	0	0	62	33	21
2018	Information technology	20	50	10	20	0	0	0	70	20	10
2018	None of the above	21	36	7	14	21	0	0	57	36	14
2017	Federal regulators	32	33	11	16	6	0	1	66	23	89
2017	Compliance, inspection and enforcement	27	41	12	15	2	2	0	70	18	41
2017	Communications or public affairs	30	40	10	10	10	0	0	70	20	10
2017	Legal services	27	45	18	9	0	0	0	73	9	11
2017	Administration and operations	36	40	4	12	8	0	0	76	20	25
2017	Human resources	7	47	13	13	20	0	0	53	33	15
2017	Information management	42	17	17	0	17	8	0	64	18	12
2017	None of the above	29	33	10	10	14	5	0	65	25	21
2014	Federal regulators	31	37	12	11	6	1	3	70	17	122
2014	Compliance, inspection and enforcement	38	43	5	11	0	3	0	83	11	37
2014	Communications or public affairs	15	31	15	23	15	0	0	46	38	13
2014	Legal services	39	39	4	17	0	0	0	78	17	23
2014	Administration and operations	35	37	14	3	6	3	2	76	9	35
2014	Human resources	47	27	7	13	0	7	0	79	14	15
2014	Financial management	30	43	7	15	6	0	0	72	20	14
2014	Information management	50	30	10	10	0	0	0	80	10	10
2014	Information technology	50	40	0	0	0	10	0	100	0	10
2014	None of the above	27	31	19	12	12	0	0	58	23	26

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	53	26	10	6	2	3	0	81	8	117
2019	Compliance, inspection and enforcement	47	22	14	8	8	0	0	69	17	36
2019	Communications or public affairs	52	37	5	0	5	0	0	89	5	19
2019	Legal services	50	33	17	0	0	0	0	83	0	12
2019	Administration and operations	48	36	9	3	3	0	0	85	6	33
2019	Human resources	43	33	10	7	7	0	0	77	13	30
2019	Financial management	57	21	14	0	7	0	0	79	7	14
2019	Information technology	0	60	10	20	10	0	0	60	30	10
2019	Project management	50	30	10	10	0	0	0	80	10	10
2019	None of the above	35	40	15	10	0	0	0	75	10	20
2018	Federal regulators	46	29	12	4	6	1	1	77	10	98
2018	Compliance, inspection and enforcement	38	33	17	8	4	0	0	71	13	24
2018	Communications or public affairs	29	43	0	0	21	7	0	77	23	14
2018	Administration and operations	40	37	17	3	3	0	0	77	7	30
2018	Human resources	43	19	10	10	14	5	0	65	25	21
2018	Information technology	30	30	20	20	0	0	0	60	20	10
2018	None of the above	29	36	21	0	14	0	0	64	14	14
2017	Federal regulators	42	38	5	3	9	2	1	82	12	89
2017	Compliance, inspection and enforcement	44	29	7	7	2	10	0	81	11	41
2017	Communications or public affairs	40	30	0	10	20	0	0	70	30	10
2017	Legal services	45	36	18	0	0	0	0	82	0	11
2017	Administration and operations	44	32	12	8	4	0	0	76	12	25
2017	Human resources	13	40	27	20	0	0	0	53	20	15
2017	Information management	42	25	0	8	17	8	0	73	27	12
2017	None of the above	38	14	29	14	5	0	0	52	19	21
2014	Federal regulators	46	27	14	7	3	1	3	76	9	122
2014	Compliance, inspection and enforcement	54	32	8	0	0	3	3	91	0	37
2014	Communications or public affairs	23	38	0	31	8	0	0	62	38	13
2014	Legal services	57	26	0	13	0	4	0	86	14	23
2014	Administration and operations	43	23	20	6	3	3	2	70	9	35
2014	Human resources	33	40	7	7	0	13	0	85	8	15
2014	Financial management	37	20	22	15	6	0	0	57	20	14
2014	Information management	70	10	0	10	10	0	0	80	20	10
2014	Information technology	80	20	0	0	0	0	0	100	0	10
2014	None of the above	46	31	4	12	8	0	0	77	19	26

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	42	39	8	8	2	2	0	82	10	114
2019	Compliance, inspection and enforcement	36	28	17	14	6	0	0	64	19	36
2019	Communications or public affairs	44	51	0	0	5	0	0	95	5	20
2019	Legal services	58	17	25	0	0	0	0	75	0	12
2019	Administration and operations	33	52	9	6	0	0	0	85	6	33
2019	Human resources	41	31	10	14	0	0	3	75	14	29
2019	Financial management	57	21	7	7	7	0	0	79	14	14
2019	Information technology	30	30	20	20	0	0	0	60	20	10
2019	Project management	30	50	20	0	0	0	0	80	0	10
2019	None of the above	35	30	15	15	5	0	0	65	20	20
2018	Federal regulators	41	34	11	8	5	0	1	75	13	98
2018	Compliance, inspection and enforcement	42	25	4	13	13	4	0	70	26	24
2018	Communications or public affairs	21	36	7	14	14	7	0	62	31	14
2018	Administration and operations	43	30	13	10	3	0	0	73	13	30
2018	Human resources	35	30	10	15	10	0	0	65	25	20
2018	Information technology	30	30	10	30	0	0	0	60	30	10
2018	None of the above	21	43	14	7	14	0	0	64	21	14
2017	Federal regulators	42	41	3	9	3	1	1	85	12	89
2017	Compliance, inspection and enforcement	46	32	7	7	5	2	0	80	13	41
2017	Communications or public affairs	20	40	20	0	20	0	0	60	20	10
2017	Legal services	45	27	18	0	9	0	0	73	9	11
2017	Administration and operations	44	28	8	16	4	0	0	72	20	25
2017	Human resources	0	53	13	33	0	0	0	53	33	15
2017	Information management	33	50	8	8	0	0	0	83	8	12
2017	None of the above	38	29	5	24	5	0	0	67	29	21
2014	Federal regulators	39	36	8	10	5	0	3	77	15	122
2014	Compliance, inspection and enforcement	57	35	0	5	0	0	3	94	6	37
2014	Communications or public affairs	23	38	0	23	15	0	0	62	38	13
2014	Legal services	43	43	4	9	0	0	0	87	9	23
2014	Administration and operations	35	37	14	9	0	3	2	76	9	35
2014	Human resources	33	53	0	7	0	7	0	93	7	15
2014	Financial management	22	50	20	7	0	0	0	72	7	14
2014	Information management	60	20	10	10	0	0	0	80	10	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	31	35	4	19	8	4	0	68	28	26

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	77	8	4	2	4	0	5	89	6	115
2019	Compliance, inspection and enforcement	75	6	3	6	6	0	6	85	12	36
2019	Communications or public affairs	80	5	5	0	10	0	0	85	10	20
2019	Legal services	83	8	8	0	0	0	0	92	0	12
2019	Administration and operations	64	15	3	6	0	0	12	90	7	33
2019	Human resources	73	3	3	0	7	0	13	88	8	30
2019	Financial management	79	7	7	0	0	0	7	92	0	14
2019	Information technology	60	0	20	0	0	0	20	75	0	10
2019	Project management	100	0	0	0	0	0	0	100	0	10
2019	None of the above	75	0	15	10	0	0	0	75	10	20
2017	Federal regulators	73	7	2	3	7	1	8	87	11	88
2017	Compliance, inspection and enforcement	63	12	0	2	12	0	10	84	16	41
2017	Communications or public affairs	90	0	0	0	10	0	0	90	10	10
2017	Legal services	60	10	10	0	0	0	20	88	0	10
2017	Administration and operations	80	0	4	4	8	0	4	83	13	25
2017	Human resources	53	13	0	7	20	0	7	71	29	15
2017	Information management	42	17	17	8	0	0	17	70	10	12
2017	None of the above	81	10	5	5	0	0	0	90	5	21
2014	Federal regulators	74	8	4	2	4	0	8	89	6	121
2014	Compliance, inspection and enforcement	76	5	3	3	5	0	8	88	9	37
2014	Communications or public affairs	62	23	0	0	8	0	8	92	8	13
2014	Legal services	83	4	9	0	0	0	4	91	0	23
2014	Administration and operations	66	14	3	0	9	0	8	88	9	35
2014	Human resources	67	13	13	7	0	0	0	80	7	15
2014	Financial management	72	13	7	0	0	0	7	92	0	14
2014	Information management	80	20	0	0	0	0	0	100	0	10
2014	Information technology	80	0	10	0	0	0	10	89	0	10
2014	None of the above	65	15	8	0	4	0	8	88	4	26

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	71	18	4	3	3	2	0	90	5	117
2019	Compliance, inspection and enforcement	75	11	0	8	6	0	0	86	14	36
2019	Communications or public affairs	49	25	5	5	10	5	0	79	16	20
2019	Legal services	67	25	8	0	0	0	0	92	0	12
2019	Administration and operations	52	24	3	6	9	3	3	81	16	33
2019	Human resources	40	40	7	10	0	0	3	83	10	30
2019	Financial management	64	14	7	7	7	0	0	79	14	14
2019	Information technology	20	30	20	10	20	0	0	50	30	10
2019	Project management	90	0	0	0	0	10	0	100	0	10
2019	None of the above	60	25	15	0	0	0	0	85	0	20
2017	Federal regulators	70	18	1	6	3	0	1	89	10	89
2017	Compliance, inspection and enforcement	73	17	0	0	2	7	0	97	3	41
2017	Communications or public affairs	40	30	10	10	10	0	0	70	20	10
2017	Legal services	64	18	9	0	0	9	0	90	0	11
2017	Administration and operations	44	24	12	4	4	8	4	77	9	25
2017	Human resources	7	27	13	40	7	0	7	36	50	15
2017	Information management	75	8	8	8	0	0	0	83	8	12
2017	None of the above	57	29	5	5	0	0	5	90	5	21
2014	Federal regulators	62	21	6	4	3	1	3	87	7	122
2014	Compliance, inspection and enforcement	70	27	0	3	0	0	0	97	3	37
2014	Communications or public affairs	23	38	8	15	8	8	0	67	25	13
2014	Legal services	52	30	4	0	4	4	4	90	5	23
2014	Administration and operations	46	23	12	3	6	3	8	77	10	35
2014	Human resources	67	33	0	0	0	0	0	100	0	15
2014	Financial management	57	35	0	0	0	0	7	100	0	14
2014	Information management	80	10	0	0	10	0	0	90	10	10
2014	Information technology	70	20	0	10	0	0	0	90	10	10
2014	None of the above	65	19	0	4	12	0	0	85	15	26

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	66	20	8	2	3	2	0	87	5	117
2019	Compliance, inspection and enforcement	58	17	11	6	8	0	0	75	14	36
2019	Communications or public affairs	70	20	5	5	0	0	0	90	5	20
2019	Legal services	67	25	8	0	0	0	0	92	0	12
2019	Administration and operations	55	33	12	0	0	0	0	88	0	33
2019	Human resources	60	27	10	0	3	0	0	87	3	30
2019	Financial management	71	7	14	7	0	0	0	79	7	14
2019	Information technology	20	40	20	10	10	0	0	60	20	10
2019	Project management	60	10	30	0	0	0	0	70	0	10
2019	None of the above	55	25	15	5	0	0	0	80	5	20
2018	Federal regulators	51	27	14	2	5	0	1	78	7	98
2018	Compliance, inspection and enforcement	46	21	4	4	21	4	0	70	26	24
2018	Communications or public affairs	36	29	14	7	14	0	0	64	21	14
2018	Administration and operations	60	20	7	10	3	0	0	80	13	30
2018	Human resources	43	38	10	10	0	0	0	81	10	21
2018	Information technology	30	30	30	0	10	0	0	60	10	10
2018	None of the above	21	50	7	21	0	0	0	71	21	14
2017	Federal regulators	54	24	6	6	5	3	1	81	12	89
2017	Compliance, inspection and enforcement	56	27	5	5	7	0	0	83	12	41
2017	Communications or public affairs	40	30	0	0	30	0	0	70	30	10
2017	Legal services	27	55	18	0	0	0	0	82	0	11
2017	Administration and operations	60	20	8	4	8	0	0	80	12	25
2017	Human resources	27	40	20	7	7	0	0	67	13	15
2017	Information management	75	8	8	0	8	0	0	83	8	12
2017	None of the above	43	19	14	10	10	5	0	65	20	21

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	51	33	4	9	2	0	1	84	11	116
2019	Compliance, inspection and enforcement	44	28	14	6	8	0	0	72	14	36
2019	Communications or public affairs	44	40	5	5	5	0	0	85	10	20
2019	Legal services	58	25	17	0	0	0	0	83	0	12
2019	Administration and operations	42	42	0	12	0	0	3	88	13	33
2019	Human resources	37	43	10	3	7	0	0	80	10	30
2019	Financial management	50	29	14	7	0	0	0	79	7	14
2019	Information technology	40	10	20	20	10	0	0	50	30	10
2019	Project management	50	30	10	10	0	0	0	80	10	10
2019	None of the above	35	30	20	15	0	0	0	65	15	20
2018	Federal regulators	43	31	15	4	7	0	1	74	12	97
2018	Compliance, inspection and enforcement	38	33	13	8	8	0	0	71	17	24
2018	Communications or public affairs	29	43	0	14	7	7	0	77	23	14
2018	Administration and operations	53	27	7	10	3	0	0	80	13	30
2018	Human resources	33	38	10	5	14	0	0	71	19	21
2018	Information technology	40	20	20	20	0	0	0	60	20	10
2018	None of the above	29	29	7	29	7	0	0	57	36	14
2017	Federal regulators	50	26	6	4	11	0	2	78	15	89
2017	Compliance, inspection and enforcement	46	37	12	2	2	0	0	83	5	41
2017	Communications or public affairs	40	20	10	0	30	0	0	60	30	10
2017	Legal services	27	45	9	18	0	0	0	73	18	11
2017	Administration and operations	48	28	12	0	12	0	0	76	12	25
2017	Human resources	20	27	27	20	7	0	0	47	27	15
2017	Information management	42	25	17	8	8	0	0	67	17	12
2017	None of the above	38	29	14	5	14	0	0	67	19	21
2014	Federal regulators	49	26	11	7	4	0	3	77	12	122
2014	Compliance, inspection and enforcement	59	32	0	8	0	0	0	92	8	37
2014	Communications or public affairs	15	46	0	23	15	0	0	62	38	13
2014	Legal services	61	17	17	4	0	0	0	78	4	23
2014	Administration and operations	49	26	12	6	6	0	2	76	12	35
2014	Human resources	33	53	7	0	0	7	0	93	0	15
2014	Financial management	37	35	15	0	13	0	0	72	13	14
2014	Information management	50	40	10	0	0	0	0	90	0	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	42	31	4	8	15	0	0	73	23	26

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	14	71	5	0	10	0	0	86	10	21

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	16	31	16	15	15	8	0	50	32	116
2019	Compliance, inspection and enforcement	14	25	33	17	11	0	0	39	28	36
2019	Communications or public affairs	15	30	24	10	15	5	0	48	27	20
2019	Legal services	17	58	17	8	0	0	0	75	8	12
2019	Administration and operations	27	45	3	12	9	3	0	75	22	33
2019	Human resources	17	40	13	23	7	0	0	57	30	30
2019	Financial management	23	8	23	23	23	0	0	31	46	13
2019	Information technology	0	30	40	0	30	0	0	30	30	10
2019	Project management	10	40	20	10	10	10	0	56	22	10
2019	None of the above	15	25	10	15	25	10	0	44	44	20
2018	Federal regulators	14	33	18	19	15	1	0	48	35	98
2018	Compliance, inspection and enforcement	4	36	16	28	4	12	0	45	36	25
2018	Communications or public affairs	7	36	7	29	7	14	0	50	42	14
2018	Administration and operations	23	35	16	10	16	0	0	58	26	31
2018	Human resources	14	24	10	38	5	10	0	42	47	21
2018	Information technology	10	40	20	20	10	0	0	50	30	10
2018	None of the above	0	29	50	14	7	0	0	29	21	14
2017	Federal regulators	17	27	16	19	16	4	0	46	37	89
2017	Compliance, inspection and enforcement	12	32	15	20	12	10	0	49	35	41
2017	Communications or public affairs	10	40	20	20	10	0	0	50	30	10
2017	Legal services	9	36	0	27	18	9	0	50	50	11
2017	Administration and operations	16	48	8	28	0	0	0	64	28	25
2017	Human resources	13	40	20	20	0	7	0	57	21	15
2017	Information management	0	25	17	17	25	17	0	30	50	12
2017	None of the above	10	14	10	29	33	5	0	25	65	21
2014	Federal regulators	27	41	10	12	3	5	1	72	17	122
2014	Compliance, inspection and enforcement	36	47	8	0	0	8	0	91	0	36
2014	Communications or public affairs	8	54	15	15	8	0	0	62	23	13
2014	Legal services	48	39	4	9	0	0	0	87	9	23
2014	Administration and operations	25	46	17	9	0	3	0	73	9	35
2014	Human resources	20	40	13	7	0	20	0	75	8	15
2014	Financial management	15	28	30	15	6	7	0	46	22	14
2014	Information management	30	50	10	0	10	0	0	80	10	10
2014	Information technology	10	50	20	0	0	20	0	75	0	10
2014	None of the above	12	38	4	15	23	8	0	54	42	26

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	15	23	13	24	22	3	0	39	47	117
2019	Compliance, inspection and enforcement	11	25	19	25	19	0	0	36	44	36
2019	Communications or public affairs	10	30	14	25	20	0	0	40	45	20
2019	Legal services	25	33	17	25	0	0	0	58	25	12
2019	Administration and operations	24	39	9	24	3	0	0	64	27	33
2019	Human resources	17	50	3	27	3	0	0	67	30	30
2019	Financial management	23	8	15	8	46	0	0	31	54	13
2019	Information technology	0	20	10	20	50	0	0	20	70	10
2019	Project management	10	50	20	10	10	0	0	60	20	10
2019	None of the above	20	15	10	20	30	5	0	37	53	20
2018	Federal regulators	6	30	20	23	21	0	0	36	45	98
2018	Compliance, inspection and enforcement	0	25	21	25	21	8	0	27	50	24
2018	Communications or public affairs	14	21	14	36	14	0	0	36	50	14
2018	Administration and operations	13	42	6	29	10	0	0	55	39	31
2018	Human resources	15	30	0	40	10	5	0	47	53	20
2018	Information technology	10	30	20	20	20	0	0	40	40	10
2018	None of the above	0	29	29	21	21	0	0	29	43	14
2017	Federal regulators	13	24	18	26	16	3	0	38	44	89
2017	Compliance, inspection and enforcement	7	27	17	27	22	0	0	34	49	41
2017	Communications or public affairs	0	50	10	20	20	0	0	50	40	10
2017	Legal services	9	27	0	27	36	0	0	36	64	11
2017	Administration and operations	16	52	8	20	4	0	0	68	24	25
2017	Human resources	20	33	20	13	13	0	0	53	27	15
2017	Information management	0	17	17	42	25	0	0	17	67	12
2017	None of the above	14	14	10	24	38	0	0	29	62	21
2014	Federal regulators	22	45	12	14	6	0	1	68	20	122
2014	Compliance, inspection and enforcement	30	51	5	8	0	5	0	86	9	37
2014	Communications or public affairs	8	46	8	23	8	8	0	58	33	13
2014	Legal services	48	35	13	4	0	0	0	83	4	23
2014	Administration and operations	25	52	17	3	0	3	0	79	3	35
2014	Human resources	7	60	13	7	0	13	0	77	8	15
2014	Financial management	15	22	30	7	20	6	0	39	30	14
2014	Information management	20	30	20	20	10	0	0	50	30	10
2014	Information technology	10	50	10	10	10	10	0	67	22	10
2014	None of the above	8	27	23	19	23	0	0	35	42	26

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	9	21	19	24	24	4	30	50	117
2019	Compliance, inspection and enforcement	8	19	19	31	22	0	28	53	36
2019	Communications or public affairs	0	11	27	37	21	4	11	61	19
2019	Legal services	0	50	25	25	0	0	50	25	12
2019	Administration and operations	18	42	9	15	12	3	63	28	33
2019	Human resources	7	40	13	33	3	3	48	38	30
2019	Financial management	8	23	15	31	23	0	31	54	13
2019	Information technology	0	20	20	30	30	0	20	60	10
2019	Project management	0	40	10	30	10	10	44	44	10
2019	None of the above	15	20	15	15	30	5	37	47	20
2018	Federal regulators	4	21	23	21	27	3	26	50	98
2018	Compliance, inspection and enforcement	0	32	24	24	16	4	33	42	25
2018	Communications or public affairs	14	7	0	43	21	14	25	75	14
2018	Administration and operations	10	32	26	23	10	0	42	32	31
2018	Human resources	10	14	19	43	10	5	25	55	21
2018	Information technology	10	20	10	50	10	0	30	60	10
2018	None of the above	0	14	43	21	21	0	14	43	14
2017	Federal regulators	10	22	17	27	19	4	33	49	89
2017	Compliance, inspection and enforcement	0	28	20	20	20	13	31	46	40
2017	Communications or public affairs	0	30	30	20	20	0	30	40	10
2017	Legal services	18	18	0	36	27	0	36	64	11
2017	Administration and operations	20	36	4	28	8	4	58	38	25
2017	Human resources	7	27	33	20	13	0	33	33	15
2017	Information management	0	0	33	33	33	0	0	67	12
2017	None of the above	10	14	14	24	29	10	26	58	21
2014	Federal regulators	17	41	16	16	7	3	60	23	122
2014	Compliance, inspection and enforcement	24	35	16	14	0	11	67	15	37
2014	Communications or public affairs	8	31	23	15	15	8	42	33	13
2014	Legal services	30	52	9	9	0	0	83	9	23
2014	Administration and operations	14	46	22	12	0	6	64	12	35
2014	Human resources	14	50	14	14	0	7	69	15	14
2014	Financial management	15	30	22	7	20	6	47	30	14
2014	Information management	10	60	10	10	10	0	70	20	10
2014	Information technology	10	40	20	10	0	20	63	13	10
2014	None of the above	8	19	12	31	23	8	29	58	26

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	9	28	15	24	21	4	38	46	117
2019	Compliance, inspection and enforcement	11	25	17	31	17	0	36	47	36
2019	Communications or public affairs	0	35	15	24	25	0	35	49	20
2019	Legal services	8	25	42	25	0	0	33	25	12
2019	Administration and operations	19	44	13	19	6	0	63	25	32
2019	Human resources	10	37	13	27	10	3	48	38	30
2019	Financial management	14	21	14	36	14	0	36	50	14
2019	Information technology	10	20	10	10	50	0	30	60	10
2019	Project management	10	20	20	20	30	0	30	50	10
2019	None of the above	10	10	20	10	40	10	22	56	20
2018	Federal regulators	3	29	14	29	25	0	32	54	97
2018	Compliance, inspection and enforcement	4	28	16	36	12	4	33	50	25
2018	Communications or public affairs	7	21	7	36	21	7	31	62	14
2018	Administration and operations	3	45	3	29	19	0	48	48	31
2018	Human resources	10	29	19	19	19	5	40	40	21
2018	Information technology	10	30	0	20	40	0	40	60	10
2018	None of the above	0	7	36	7	50	0	7	57	14
2017	Federal regulators	11	22	10	29	21	8	36	54	89
2017	Compliance, inspection and enforcement	2	34	10	22	24	7	39	50	41
2017	Communications or public affairs	0	30	20	40	10	0	30	50	10
2017	Legal services	9	36	9	36	9	0	45	45	11
2017	Administration and operations	8	44	16	28	4	0	52	32	25
2017	Human resources	0	47	27	13	13	0	47	27	15
2017	Information management	0	17	17	42	25	0	17	67	12
2017	None of the above	5	24	19	19	33	0	29	52	21
2014	Federal regulators	19	36	20	16	9	0	55	25	122
2014	Compliance, inspection and enforcement	30	30	11	24	0	5	63	26	37
2014	Communications or public affairs	0	62	8	23	8	0	62	31	13
2014	Legal services	26	57	9	9	0	0	83	9	23
2014	Administration and operations	17	28	37	12	3	3	47	15	35
2014	Human resources	20	47	13	13	0	7	71	14	15
2014	Financial management	22	7	28	15	20	7	32	38	14
2014	Information management	10	40	30	10	10	0	50	20	10
2014	Information technology	20	40	20	0	0	20	75	0	10
2014	None of the above	4	27	23	19	27	0	31	46	26

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	8	24	24	13	12	17	3	39	31	117
2019	Compliance, inspection and enforcement	8	11	28	6	22	19	6	26	37	36
2019	Communications or public affairs	15	10	10	35	15	9	5	29	59	20
2019	Legal services	42	8	0	8	0	42	0	86	14	12
2019	Administration and operations	18	39	15	12	6	6	3	63	20	33
2019	Human resources	17	20	20	7	13	13	10	48	26	30
2019	Financial management	14	0	14	29	7	21	14	22	56	14
2019	Information technology	10	20	40	20	0	10	0	33	22	10
2019	Project management	20	10	10	40	10	10	0	33	56	10
2019	None of the above	15	10	15	25	20	15	0	29	53	20

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	9	46	15	19	11	0	55	30	117
2019	Compliance, inspection and enforcement	8	42	17	22	11	0	50	33	36
2019	Communications or public affairs	19	51	0	10	20	0	70	30	20
2019	Legal services	25	25	8	33	0	8	55	36	12
2019	Administration and operations	24	39	12	18	3	3	66	22	33
2019	Human resources	23	63	10	3	0	0	87	3	30
2019	Financial management	21	43	14	14	7	0	64	21	14
2019	Information technology	0	50	10	30	10	0	50	40	10
2019	Project management	10	50	20	10	10	0	60	20	10
2019	None of the above	15	40	20	15	10	0	55	25	20
2018	Federal regulators	10	40	17	23	10	0	50	33	98
2018	Compliance, inspection and enforcement	16	44	16	20	4	0	60	24	25
2018	Communications or public affairs	14	36	14	21	7	7	54	31	14
2018	Administration and operations	13	52	10	16	10	0	65	26	31
2018	Human resources	19	48	10	24	0	0	67	24	21
2018	Information technology	30	40	20	0	10	0	70	10	10
2018	None of the above	0	36	29	21	14	0	36	36	14
2017	Federal regulators	17	29	14	30	6	3	48	38	89
2017	Compliance, inspection and enforcement	17	29	24	15	15	0	46	29	41
2017	Communications or public affairs	0	40	10	40	10	0	40	50	10
2017	Legal services	18	36	9	36	0	0	55	36	11
2017	Administration and operations	24	28	24	16	8	0	52	24	25
2017	Human resources	13	47	13	13	13	0	60	27	15
2017	Information management	8	33	25	8	25	0	42	33	12
2017	None of the above	14	29	14	19	24	0	43	43	21
2014	Federal regulators	28	45	15	8	4	0	73	12	122
2014	Compliance, inspection and enforcement	41	41	8	5	3	3	83	8	37
2014	Communications or public affairs	8	62	8	23	0	0	69	23	13
2014	Legal services	48	48	0	4	0	0	96	4	23
2014	Administration and operations	23	51	20	3	0	3	76	3	35
2014	Human resources	47	53	0	0	0	0	100	0	15
2014	Financial management	22	28	30	15	6	0	50	20	14
2014	Information management	30	50	10	10	0	0	80	10	10
2014	Information technology	20	60	10	10	0	0	80	10	10
2014	None of the above	23	31	15	15	15	0	54	31	26

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	7	30	18	26	18	1	37	44	116
2019	Compliance, inspection and enforcement	6	31	17	22	25	0	36	47	36
2019	Communications or public affairs	5	39	10	30	15	0	44	45	20
2019	Legal services	25	25	8	33	0	8	55	36	12
2019	Administration and operations	12	48	18	18	0	3	63	19	33
2019	Human resources	10	50	13	23	3	0	60	27	30
2019	Financial management	14	29	14	14	21	7	46	38	14
2019	Information technology	10	20	40	20	10	0	30	30	10
2019	Project management	20	20	30	20	10	0	40	30	10
2019	None of the above	10	30	10	20	25	5	42	47	20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	25	30	21	12	9	3	1	57	21	116
2019	Compliance, inspection and enforcement	22	47	8	14	8	0	0	69	22	36
2019	Communications or public affairs	29	45	10	10	5	0	0	75	15	20
2019	Legal services	50	17	17	8	0	8	0	73	9	12
2019	Administration and operations	31	25	25	9	9	0	0	56	19	32
2019	Human resources	40	40	13	7	0	0	0	80	7	30
2019	Financial management	29	21	21	14	14	0	0	50	29	14
2019	Information technology	0	40	20	20	20	0	0	40	40	10
2019	Project management	40	10	30	20	0	0	0	50	20	10
2019	None of the above	20	40	20	5	10	5	0	63	16	20
2018	Federal regulators	21	38	20	14	5	1	1	60	20	96
2018	Compliance, inspection and enforcement	20	28	24	12	8	8	0	52	22	25
2018	Communications or public affairs	29	29	21	7	14	0	0	57	21	14
2018	Administration and operations	23	39	3	23	10	3	0	63	33	31
2018	Human resources	33	43	5	14	5	0	0	76	19	21
2018	Information technology	30	20	30	20	0	0	0	50	20	10
2018	None of the above	0	57	21	21	0	0	0	57	21	14
2017	Federal regulators	31	37	13	9	3	7	0	73	13	89
2017	Compliance, inspection and enforcement	39	32	12	10	7	0	0	71	17	41
2017	Communications or public affairs	10	50	20	20	0	0	0	60	20	10
2017	Legal services	18	36	27	9	0	9	0	60	10	11
2017	Administration and operations	28	32	20	16	0	4	0	63	17	25
2017	Human resources	20	33	33	7	7	0	0	53	13	15
2017	Information management	33	17	33	8	8	0	0	50	17	12
2017	None of the above	14	33	10	14	19	10	0	53	37	21
2014	Federal regulators	34	37	13	9	2	4	0	75	11	122
2014	Compliance, inspection and enforcement	49	24	5	5	3	8	5	84	9	37
2014	Communications or public affairs	15	38	15	31	0	0	0	54	31	13
2014	Legal services	52	26	9	9	0	4	0	82	9	23
2014	Administration and operations	32	50	9	6	0	3	0	85	6	34
2014	Human resources	53	40	0	0	7	0	0	93	7	15
2014	Financial management	28	22	43	7	0	0	0	50	7	14
2014	Information management	50	30	10	0	10	0	0	80	10	10
2014	Information technology	60	30	0	10	0	0	0	90	10	10
2014	None of the above	15	35	12	15	19	4	0	52	36	26

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	19	32	20	16	12	1	52	28	117
2019	Compliance, inspection and enforcement	19	33	6	19	22	0	53	42	36
2019	Communications or public affairs	9	45	20	10	15	0	55	25	20
2019	Legal services	33	25	25	0	8	8	64	9	12
2019	Administration and operations	15	48	15	15	3	3	66	19	33
2019	Human resources	30	43	23	0	3	0	73	3	30
2019	Financial management	29	7	29	14	21	0	36	36	14
2019	Information technology	20	30	30	10	10	0	50	20	10
2019	Project management	40	10	40	10	0	0	50	10	10
2019	None of the above	16	11	32	32	5	5	28	39	19
2018	Federal regulators	18	33	22	17	11	0	51	28	97
2018	Compliance, inspection and enforcement	16	36	24	24	0	0	52	24	25
2018	Communications or public affairs	14	29	21	21	7	7	46	31	14
2018	Administration and operations	7	47	20	17	10	0	53	27	30
2018	Human resources	38	24	19	19	0	0	62	19	21
2018	Information technology	40	0	40	0	20	0	40	20	10
2018	None of the above	0	50	29	14	7	0	50	21	14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	16	14	23	14	23	9	2	33	41	117
2019	Compliance, inspection and enforcement	11	11	8	22	31	14	3	27	63	36
2019	Communications or public affairs	10	15	15	15	25	19	0	31	50	20
2019	Legal services	33	17	0	25	0	17	8	67	33	12
2019	Administration and operations	15	18	24	18	15	6	3	37	37	33
2019	Human resources	23	23	17	17	17	0	3	48	34	30
2019	Financial management	36	7	14	14	29	0	0	43	43	14
2019	Information technology	0	20	10	20	50	0	0	20	70	10
2019	Project management	10	10	30	10	20	20	0	25	38	10
2019	None of the above	20	15	0	25	30	10	0	39	61	20
2018	Federal regulators	10	13	19	23	24	10	1	26	52	97
2018	Compliance, inspection and enforcement	12	16	24	16	24	8	0	30	43	25
2018	Communications or public affairs	0	7	43	21	7	14	7	9	36	14
2018	Administration and operations	6	19	19	29	16	3	6	29	50	31
2018	Human resources	10	19	10	29	14	14	5	35	53	21
2018	Information technology	20	10	30	10	30	0	0	30	40	10
2018	None of the above	7	21	21	21	29	0	0	29	50	14
2017	Federal regulators	19	15	10	26	14	13	3	41	48	89
2017	Compliance, inspection and enforcement	12	22	20	20	20	5	2	37	42	41
2017	Communications or public affairs	0	20	0	30	40	10	0	22	78	10
2017	Legal services	18	9	45	18	0	9	0	30	20	11
2017	Administration and operations	12	20	24	24	8	12	0	36	36	25
2017	Human resources	7	20	13	20	27	7	7	31	54	15
2017	Information management	25	0	33	8	33	0	0	25	42	12
2017	None of the above	10	10	14	24	29	14	0	22	61	21
2014	Federal regulators	14	21	11	17	11	19	7	47	38	121
2014	Compliance, inspection and enforcement	30	19	14	8	5	22	3	64	18	37
2014	Communications or public affairs	15	15	23	31	8	8	0	33	42	13
2014	Legal services	22	9	22	17	17	13	0	35	40	23
2014	Administration and operations	9	36	12	12	18	11	3	52	34	34
2014	Human resources	33	20	7	7	7	27	0	73	18	15
2014	Financial management	7	20	30	37	0	6	0	30	39	14
2014	Information management	0	40	10	20	10	20	0	50	38	10
2014	Information technology	40	0	20	0	10	30	0	57	14	10
2014	None of the above	8	8	12	12	50	12	0	17	70	26

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	17	32	17	14	18	2	50	32	116
2019	Compliance, inspection and enforcement	17	23	23	23	11	3	41	35	35
2019	Communications or public affairs	19	35	5	30	10	0	55	40	20
2019	Legal services	33	8	17	8	25	8	45	36	12
2019	Administration and operations	15	39	6	24	15	0	55	39	33
2019	Human resources	17	43	10	23	7	0	60	30	30
2019	Financial management	36	7	14	29	14	0	43	43	14
2019	Information technology	0	10	10	20	60	0	10	80	10
2019	Project management	30	30	30	0	0	10	67	0	10
2019	None of the above	15	25	0	40	20	0	40	60	20
2018	Federal regulators	10	34	24	20	12	0	44	32	98
2018	Compliance, inspection and enforcement	20	32	24	12	12	0	52	24	25
2018	Communications or public affairs	7	21	36	21	14	0	29	36	14
2018	Administration and operations	16	23	29	16	13	3	40	30	31
2018	Human resources	14	33	29	19	5	0	48	24	21
2018	Information technology	0	30	0	40	30	0	30	70	10
2018	None of the above	7	43	14	14	21	0	50	36	14
2017	Federal regulators	27	31	19	15	8	0	58	23	89
2017	Compliance, inspection and enforcement	22	41	17	10	5	5	67	15	41
2017	Communications or public affairs	10	30	30	10	20	0	40	30	10
2017	Legal services	0	27	18	36	18	0	27	55	11
2017	Administration and operations	16	44	16	8	16	0	60	24	25
2017	Human resources	7	33	13	33	7	7	43	43	15
2017	Information management	0	33	8	42	17	0	33	58	12
2017	None of the above	14	48	14	10	14	0	62	24	21
2014	Federal regulators	36	36	10	11	6	1	73	17	122
2014	Compliance, inspection and enforcement	51	35	3	8	3	0	86	11	37
2014	Communications or public affairs	8	38	15	38	0	0	46	38	13
2014	Legal services	22	48	9	4	4	13	80	10	23
2014	Administration and operations	29	37	14	12	9	0	66	20	35
2014	Human resources	27	47	7	13	7	0	73	20	15
2014	Financial management	30	22	22	15	6	6	55	22	14
2014	Information management	30	40	10	10	10	0	70	20	10
2014	Information technology	30	10	10	40	0	10	44	44	10
2014	None of the above	8	35	19	15	23	0	42	38	26

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	14	23	17	20	21	4	2	39	43	117
2019	Compliance, inspection and enforcement	22	11	8	19	36	3	0	34	57	36
2019	Communications or public affairs	5	20	15	40	15	4	0	26	58	20
2019	Legal services	33	0	17	8	25	8	8	40	40	12
2019	Administration and operations	12	24	9	21	30	3	0	38	53	33
2019	Human resources	10	41	21	14	14	0	0	52	28	29
2019	Financial management	21	21	14	21	21	0	0	43	43	14
2019	Information technology	0	0	0	20	70	0	10	0	100	10
2019	Project management	20	50	20	10	0	0	0	70	10	10
2019	None of the above	15	20	5	25	35	0	0	35	60	20
2018	Federal regulators	12	29	23	15	18	1	1	42	34	98
2018	Compliance, inspection and enforcement	8	16	24	32	12	4	4	26	48	25
2018	Communications or public affairs	0	21	7	50	14	7	0	23	69	14
2018	Administration and operations	6	10	19	19	35	3	6	18	61	31
2018	Human resources	15	35	20	20	10	0	0	50	30	20
2018	Information technology	0	10	20	30	40	0	0	10	70	10
2018	None of the above	7	29	0	21	43	0	0	36	64	14
2017	Federal regulators	21	31	12	15	16	0	4	55	33	89
2017	Compliance, inspection and enforcement	20	23	20	10	25	3	0	44	36	40
2017	Communications or public affairs	10	10	10	40	30	0	0	20	70	10
2017	Legal services	0	36	18	27	18	0	0	36	45	11
2017	Administration and operations	24	20	12	20	24	0	0	44	44	25
2017	Human resources	0	27	20	40	7	7	0	29	50	15
2017	Information management	0	17	8	25	42	0	8	18	73	12
2017	None of the above	5	29	14	10	29	0	14	39	44	21
2014	Federal regulators	28	32	6	15	12	1	5	65	29	122
2014	Compliance, inspection and enforcement	46	27	5	11	5	3	3	77	17	37
2014	Communications or public affairs	8	31	15	31	15	0	0	38	46	13
2014	Legal services	26	30	9	9	22	0	4	59	32	23
2014	Administration and operations	23	32	12	14	17	0	2	56	32	35
2014	Human resources	13	33	13	13	20	7	0	50	36	15
2014	Financial management	30	22	7	7	28	6	0	55	37	14
2014	Information management	30	50	0	10	10	0	0	80	20	10
2014	Information technology	10	20	20	30	20	0	0	30	50	10
2014	None of the above	19	27	8	8	35	4	0	48	44	26

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	44	32	9	9	3	0	4	79	12	117
2019	Compliance, inspection and enforcement	33	42	11	3	0	3	8	84	3	36
2019	Communications or public affairs	56	20	15	0	0	5	4	83	0	20
2019	Legal services	42	25	17	0	8	8	0	73	9	12
2019	Administration and operations	55	18	12	3	0	3	9	83	3	33
2019	Human resources	55	17	21	7	0	0	0	72	7	29
2019	Financial management	43	29	14	0	7	0	7	77	8	14
2019	Information technology	30	20	20	20	10	0	0	50	30	10
2019	Project management	70	10	10	0	10	0	0	80	10	10
2019	None of the above	55	20	10	10	5	0	0	75	15	20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	65	11	6	1	3	2	12	88	5	117
2019	Compliance, inspection and enforcement	58	8	11	3	3	3	14	80	7	36
2019	Communications or public affairs	66	10	0	10	5	5	4	83	17	20
2019	Legal services	58	17	8	0	0	8	8	90	0	12
2019	Administration and operations	55	6	6	3	3	3	24	83	8	33
2019	Human resources	70	10	7	3	0	0	10	89	4	30
2019	Financial management	57	14	7	0	7	0	14	83	8	14
2019	Information technology	40	10	30	0	10	0	10	56	11	10
2019	Project management	70	10	0	10	0	10	0	89	11	10
2019	None of the above	60	15	5	0	0	5	15	94	0	20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	45	21	15	8	7	1	3	70	15	117
2019	Compliance, inspection and enforcement	42	25	17	0	8	3	6	73	9	36
2019	Communications or public affairs	45	20	20	5	0	5	4	72	6	20
2019	Legal services	50	17	25	0	0	8	0	73	0	12
2019	Administration and operations	33	21	9	9	15	6	6	62	28	33
2019	Human resources	33	30	30	3	3	0	0	63	7	30
2019	Financial management	43	29	14	0	7	0	7	77	8	14
2019	Information technology	10	0	30	50	0	10	0	11	56	10
2019	Project management	50	40	10	0	0	0	0	90	0	10
2019	None of the above	20	45	15	5	10	0	5	68	16	20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	42	21	15	11	7	1	3	66	19	117
2019	Compliance, inspection and enforcement	42	25	11	6	8	3	6	73	15	36
2019	Communications or public affairs	30	25	20	15	0	5	4	61	17	20
2019	Legal services	42	50	0	0	0	8	0	100	0	12
2019	Administration and operations	27	21	12	12	18	6	3	53	33	33
2019	Human resources	30	23	27	13	7	0	0	53	20	30
2019	Financial management	43	21	14	7	7	0	7	69	15	14
2019	Information technology	20	10	20	40	0	10	0	33	44	10
2019	Project management	40	30	20	0	10	0	0	70	10	10
2019	None of the above	20	40	20	5	15	0	0	60	20	20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	41	14	15	13	10	2	5	59	25	116
2019	Compliance, inspection and enforcement	42	3	22	11	11	3	8	50	25	36
2019	Communications or public affairs	35	15	5	35	0	5	4	56	39	20
2019	Legal services	33	17	17	8	0	8	17	67	11	12
2019	Administration and operations	21	18	12	12	18	9	9	48	37	33
2019	Human resources	31	28	14	7	17	3	0	61	25	29
2019	Financial management	43	21	0	14	7	7	7	75	25	14
2019	Project management	50	0	20	30	0	0	0	50	30	10
2019	None of the above	30	10	20	5	25	10	0	44	33	20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	75	14	3	1	2	1	5	95	3	117
2019	Compliance, inspection and enforcement	72	6	3	3	8	3	6	85	12	36
2019	Communications or public affairs	76	5	10	0	0	5	4	89	0	20
2019	Legal services	83	0	0	0	0	17	0	100	0	12
2019	Administration and operations	30	18	18	9	15	3	6	53	27	33
2019	Human resources	70	10	7	10	3	0	0	80	13	30
2019	Financial management	64	14	14	0	0	0	7	85	0	14
2019	Information technology	70	0	20	10	0	0	0	70	10	10
2019	Project management	80	10	0	0	10	0	0	90	10	10
2019	None of the above	65	20	0	10	5	0	0	85	15	20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	73	6	4	3	5	4	3	86	9	115
2019	Compliance, inspection and enforcement	67	6	0	6	8	6	8	84	16	36
2019	Communications or public affairs	75	0	0	5	0	16	4	93	7	19
2019	Legal services	75	8	0	0	0	17	0	100	0	12
2019	Administration and operations	45	27	9	0	6	9	3	83	7	33
2019	Human resources	72	10	10	3	0	3	0	86	4	29
2019	Financial management	36	14	21	14	0	0	14	58	17	14
2019	Information technology	50	10	10	0	10	10	10	75	13	10
2019	Project management	80	10	10	0	0	0	0	90	0	10
2019	None of the above	70	10	0	10	10	0	0	80	20	20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	79	4	2	5	3	2	6	90	8	117
2019	Compliance, inspection and enforcement	78	0	3	0	0	3	17	97	0	36
2019	Communications or public affairs	76	0	0	0	0	15	9	100	0	20
2019	Legal services	75	8	0	0	0	8	8	100	0	12
2019	Administration and operations	67	12	0	0	0	6	15	100	0	33
2019	Human resources	87	3	3	0	0	0	7	96	0	30
2019	Financial management	57	7	7	0	7	0	21	82	9	14
2019	Information technology	60	20	0	0	0	10	10	100	0	10
2019	Project management	100	0	0	0	0	0	0	100	0	10
2019	None of the above	70	15	5	0	0	0	10	94	0	20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	15	41	19	20	5	1	0	56	25	117
2019	Compliance, inspection and enforcement	17	33	22	14	11	3	0	51	26	36
2019	Communications or public affairs	10	65	10	15	0	0	0	75	15	20
2019	Legal services	17	58	8	0	0	17	0	90	0	12
2019	Administration and operations	12	48	24	6	0	6	3	67	7	33
2019	Human resources	20	43	23	13	0	0	0	63	13	30
2019	Financial management	21	36	14	21	7	0	0	57	29	14
2019	Information technology	10	30	20	20	10	10	0	44	33	10
2019	Project management	30	40	20	0	0	10	0	78	0	10
2019	None of the above	20	25	15	30	5	5	0	47	37	20
2018	Federal regulators	17	34	26	18	5	1	0	51	23	98
2018	Compliance, inspection and enforcement	4	36	24	20	8	8	0	43	30	25
2018	Communications or public affairs	21	43	14	7	0	14	0	75	8	14
2018	Administration and operations	13	35	19	29	3	0	0	48	32	31
2018	Human resources	25	35	35	5	0	0	0	60	5	20
2018	Information technology	0	50	30	10	10	0	0	50	20	10
2018	None of the above	0	29	43	14	14	0	0	29	29	14
2017	Federal regulators	23	37	18	13	2	6	0	64	16	89
2017	Compliance, inspection and enforcement	15	46	22	12	5	0	0	61	17	41
2017	Communications or public affairs	20	40	10	30	0	0	0	60	30	10
2017	Legal services	9	55	9	9	9	9	0	70	20	11
2017	Administration and operations	24	40	16	12	4	4	0	67	17	25
2017	Human resources	7	67	7	13	7	0	0	73	20	15
2017	Information management	8	33	33	17	8	0	0	42	25	12
2017	None of the above	15	40	20	15	5	5	0	58	21	20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	21	43	16	12	9	0	64	21	116
2019	Compliance, inspection and enforcement	17	43	17	9	11	3	62	21	35
2019	Communications or public affairs	22	49	11	6	11	0	72	17	18
2019	Legal services	42	33	8	8	0	8	82	9	12
2019	Administration and operations	24	67	9	0	0	0	91	0	33
2019	Human resources	27	53	3	10	3	3	83	14	30
2019	Financial management	36	0	36	14	14	0	36	29	14
2019	Information technology	20	40	20	10	10	0	60	20	10
2019	Project management	40	40	10	0	10	0	80	10	10
2019	None of the above	25	40	20	15	0	0	65	15	20
2018	Federal regulators	36	31	15	13	6	0	67	18	97
2018	Compliance, inspection and enforcement	36	48	0	12	4	0	84	16	25
2018	Communications or public affairs	33	50	0	0	8	8	91	9	12
2018	Administration and operations	29	45	16	3	3	3	77	7	31
2018	Human resources	30	35	25	10	0	0	65	10	20
2018	Information technology	40	20	30	10	0	0	60	10	10
2018	None of the above	8	38	31	15	8	0	46	23	13
2017	Federal regulators	35	39	11	11	2	2	75	13	88
2017	Compliance, inspection and enforcement	34	51	5	2	7	0	85	10	41
2017	Communications or public affairs	50	50	0	0	0	0	100	0	10
2017	Legal services	27	55	9	9	0	0	82	9	11
2017	Administration and operations	36	40	20	0	4	0	76	4	25
2017	Human resources	20	53	13	13	0	0	73	13	15
2017	Information management	17	50	17	8	8	0	67	17	12
2017	None of the above	24	33	19	5	14	5	60	20	21
2014	Federal regulators	47	37	5	9	1	1	85	10	122
2014	Compliance, inspection and enforcement	59	35	0	3	3	0	95	5	37
2014	Communications or public affairs	23	46	23	8	0	0	69	8	13
2014	Legal services	43	48	4	4	0	0	91	4	23
2014	Administration and operations	32	45	6	9	6	3	79	15	35
2014	Human resources	47	53	0	0	0	0	100	0	15
2014	Financial management	35	50	15	0	0	0	85	0	14
2014	Information management	60	20	10	0	10	0	80	10	10
2014	Information technology	70	30	0	0	0	0	100	0	10
2014	None of the above	31	19	27	15	8	0	50	23	26

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	36	34	16	4	7	3	0	73	12	116
2019	Compliance, inspection and enforcement	28	50	8	6	6	3	0	80	11	36
2019	Communications or public affairs	37	48	0	5	5	4	0	89	11	19
2019	Legal services	42	25	8	8	0	17	0	80	10	12
2019	Administration and operations	27	52	15	3	0	0	3	81	3	33
2019	Human resources	57	23	7	10	3	0	0	80	13	30
2019	Financial management	43	14	43	0	0	0	0	57	0	14
2019	Information technology	60	10	30	0	0	0	0	70	0	10
2019	Project management	60	20	20	0	0	0	0	80	0	10
2019	None of the above	25	65	5	5	0	0	0	90	5	20
2018	Federal regulators	34	37	17	6	4	1	0	72	10	97
2018	Compliance, inspection and enforcement	44	48	4	0	4	0	0	92	4	25
2018	Communications or public affairs	54	31	0	8	0	8	0	92	8	13
2018	Administration and operations	35	35	23	0	3	3	0	73	3	31
2018	Human resources	40	40	10	10	0	0	0	80	10	20
2018	Information technology	60	20	10	0	10	0	0	80	10	10
2018	None of the above	7	57	29	0	7	0	0	64	7	14
2017	Federal regulators	41	39	10	9	1	1	0	80	10	89
2017	Compliance, inspection and enforcement	45	30	10	5	5	5	0	79	11	40
2017	Communications or public affairs	50	40	10	0	0	0	0	90	0	10
2017	Legal services	27	55	18	0	0	0	0	82	0	11
2017	Administration and operations	32	44	16	0	4	4	0	79	4	25
2017	Human resources	27	60	7	0	7	0	0	87	7	15
2017	Information management	25	42	25	0	0	0	8	73	0	12
2017	None of the above	33	29	14	5	10	10	0	68	16	21
2014	Federal regulators	47	34	8	4	1	6	0	86	5	121
2014	Compliance, inspection and enforcement	59	32	5	0	0	0	3	94	0	37
2014	Communications or public affairs	23	62	8	0	0	8	0	92	0	13
2014	Legal services	57	22	13	4	0	4	0	82	5	23
2014	Administration and operations	40	37	14	3	3	3	0	79	6	35
2014	Human resources	33	53	0	7	0	7	0	93	7	15
2014	Financial management	20	65	15	0	0	0	0	85	0	14
2014	Information management	70	10	20	0	0	0	0	80	0	10
2014	Information technology	80	20	0	0	0	0	0	100	0	10
2014	None of the above	38	31	19	4	8	0	0	69	12	26

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	38	39	14	5	4	0	0	77	9	116
2019	Compliance, inspection and enforcement	39	47	0	3	11	0	0	86	14	36
2019	Communications or public affairs	44	45	5	5	0	0	0	90	5	20
2019	Legal services	42	42	8	0	0	8	0	91	0	12
2019	Administration and operations	39	45	6	6	3	0	0	85	9	33
2019	Human resources	47	37	7	10	0	0	0	83	10	30
2019	Financial management	36	14	29	14	7	0	0	50	21	14
2019	Information technology	40	20	20	10	10	0	0	60	20	10
2019	Project management	50	40	10	0	0	0	0	90	0	10
2019	None of the above	25	40	15	10	10	0	0	65	20	20
2018	Federal regulators	41	32	13	7	7	0	0	73	14	98
2018	Compliance, inspection and enforcement	32	52	4	4	8	0	0	84	12	25
2018	Communications or public affairs	54	23	8	15	0	0	0	77	15	13
2018	Administration and operations	35	42	10	6	6	0	0	77	13	31
2018	Human resources	40	40	10	10	0	0	0	80	10	20
2018	Information technology	40	40	20	0	0	0	0	80	0	10
2018	None of the above	21	43	29	0	7	0	0	64	7	14
2017	Federal regulators	45	34	12	5	2	1	0	80	8	88
2017	Compliance, inspection and enforcement	51	34	7	2	5	0	0	85	7	41
2017	Communications or public affairs	40	40	10	10	0	0	0	80	10	10
2017	Legal services	18	55	9	18	0	0	0	73	18	11
2017	Administration and operations	40	36	8	12	4	0	0	76	16	25
2017	Human resources	20	47	27	7	0	0	0	67	7	15
2017	Information management	25	42	8	17	8	0	0	67	25	12
2017	None of the above	29	29	14	19	10	0	0	57	29	21
2014	Federal regulators	58	30	5	4	3	0	0	88	8	122
2014	Compliance, inspection and enforcement	57	38	0	3	0	0	3	97	3	37
2014	Communications or public affairs	23	62	15	0	0	0	0	85	0	13
2014	Legal services	70	26	4	0	0	0	0	96	0	23
2014	Administration and operations	48	43	3	3	3	0	0	91	6	35
2014	Human resources	47	53	0	0	0	0	0	100	0	15
2014	Financial management	37	43	0	20	0	0	0	80	20	14
2014	Information management	40	40	10	0	10	0	0	80	10	10
2014	Information technology	70	30	0	0	0	0	0	100	0	10
2014	None of the above	27	38	12	12	12	0	0	65	23	26

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	28	28	22	15	6	1	0	57	21	116
2019	Compliance, inspection and enforcement	19	44	11	6	19	0	0	64	25	36
2019	Communications or public affairs	29	25	20	20	5	0	0	55	25	20
2019	Legal services	33	33	25	0	0	8	0	73	0	12
2019	Administration and operations	33	42	15	6	3	0	0	76	9	33
2019	Human resources	27	43	20	10	0	0	0	70	10	30
2019	Financial management	36	21	21	7	14	0	0	57	21	14
2019	Information technology	10	20	10	30	20	0	10	33	56	10
2019	Project management	30	50	10	10	0	0	0	80	10	10
2019	None of the above	26	21	26	16	11	0	0	47	26	19
2018	Federal regulators	26	34	19	14	7	0	0	59	21	98
2018	Compliance, inspection and enforcement	24	36	12	24	4	0	0	60	28	25
2018	Communications or public affairs	0	67	0	17	8	8	0	73	27	12
2018	Administration and operations	29	32	19	13	6	0	0	61	19	31
2018	Human resources	50	25	15	10	0	0	0	75	10	20
2018	Information technology	30	20	40	10	0	0	0	50	10	10
2018	None of the above	21	21	36	7	14	0	0	43	21	14
2017	Federal regulators	23	47	15	11	1	2	0	72	12	89
2017	Compliance, inspection and enforcement	27	49	15	5	5	0	0	76	10	41
2017	Communications or public affairs	10	40	10	30	10	0	0	50	40	10
2017	Legal services	27	18	9	36	9	0	0	45	45	11
2017	Administration and operations	44	32	8	8	8	0	0	76	16	25
2017	Human resources	20	40	33	0	7	0	0	60	7	15
2017	Information management	25	8	33	17	17	0	0	33	33	12
2017	None of the above	19	24	33	10	14	0	0	43	24	21
2014	Federal regulators	51	35	8	6	1	0	0	86	7	122
2014	Compliance, inspection and enforcement	49	43	3	0	3	3	0	94	3	37
2014	Communications or public affairs	38	38	15	8	0	0	0	77	8	13
2014	Legal services	70	22	4	4	0	0	0	91	4	23
2014	Administration and operations	37	43	9	9	0	0	3	82	9	35
2014	Human resources	13	67	13	0	0	7	0	86	0	15
2014	Financial management	37	28	15	20	0	0	0	65	20	14
2014	Information management	10	70	10	0	10	0	0	80	10	10
2014	Information technology	60	20	10	10	0	0	0	80	10	10
2014	None of the above	23	38	12	8	19	0	0	62	27	26

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	27	31	22	16	4	0	0	58	21	116
2019	Compliance, inspection and enforcement	14	44	14	17	11	0	0	58	28	36
2019	Communications or public affairs	24	35	25	15	0	0	0	60	15	20
2019	Legal services	33	42	17	0	0	8	0	82	0	12
2019	Administration and operations	31	44	3	19	3	0	0	75	22	32
2019	Human resources	23	50	13	13	0	0	0	73	13	30
2019	Financial management	36	14	21	14	14	0	0	50	29	14
2019	Information technology	10	20	30	20	20	0	0	30	40	10
2019	Project management	20	60	10	10	0	0	0	80	10	10
2019	None of the above	26	21	26	5	21	0	0	47	26	19
2018	Federal regulators	20	36	25	9	10	0	0	55	19	98
2018	Compliance, inspection and enforcement	20	36	20	24	0	0	0	56	24	25
2018	Communications or public affairs	8	62	0	15	8	8	0	75	25	13
2018	Administration and operations	26	45	16	6	6	0	0	71	13	31
2018	Human resources	45	20	15	20	0	0	0	65	20	20
2018	None of the above	21	21	29	14	14	0	0	43	29	14
2017	Federal regulators	22	43	14	17	1	2	0	67	19	89
2017	Compliance, inspection and enforcement	27	44	22	2	5	0	0	71	7	41
2017	Communications or public affairs	10	50	0	30	10	0	0	60	40	10
2017	Legal services	20	30	10	30	10	0	0	50	40	10
2017	Administration and operations	36	32	12	16	4	0	0	68	20	25
2017	Human resources	20	40	33	0	7	0	0	60	7	15
2017	Information management	8	42	25	8	17	0	0	50	25	12
2017	None of the above	19	33	24	10	14	0	0	52	24	21
2014	Federal regulators	47	37	8	7	2	0	0	83	8	122
2014	Compliance, inspection and enforcement	57	30	11	3	0	0	0	86	3	37
2014	Communications or public affairs	23	62	8	8	0	0	0	85	8	13
2014	Legal services	65	26	9	0	0	0	0	91	0	23
2014	Administration and operations	28	60	3	3	3	0	3	91	6	35
2014	Human resources	20	60	13	7	0	0	0	80	7	15
2014	Financial management	30	35	15	20	0	0	0	65	20	14
2014	Information management	40	40	10	0	10	0	0	80	10	10
2014	Information technology	50	40	0	10	0	0	0	90	10	10
2014	None of the above	23	38	12	12	15	0	0	62	27	26

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	34	24	21	4	11	5	1	62	16	117
2019	Compliance, inspection and enforcement	17	36	19	11	14	3	0	54	26	36
2019	Communications or public affairs	21	21	27	21	0	9	0	47	24	19
2019	Legal services	33	42	8	8	0	8	0	82	9	12
2019	Administration and operations	30	33	9	21	3	3	0	66	25	33
2019	Human resources	23	23	27	10	13	3	0	48	24	30
2019	Financial management	43	7	14	7	29	0	0	50	36	14
2019	Information technology	20	10	10	40	20	0	0	30	60	10
2019	Project management	50	30	10	10	0	0	0	80	10	10
2019	None of the above	20	25	5	25	15	10	0	50	44	20
2018	Federal regulators	33	21	25	9	10	2	0	55	19	97
2018	Compliance, inspection and enforcement	28	28	16	16	4	8	0	61	22	25
2018	Communications or public affairs	15	15	23	38	0	8	0	33	42	13
2018	Administration and operations	19	39	10	13	16	3	0	60	30	31
2018	Human resources	45	10	15	25	5	0	0	55	30	20
2018	Information technology	10	30	40	10	10	0	0	40	20	10
2018	None of the above	21	29	0	36	14	0	0	50	50	14
2017	Federal regulators	31	29	13	13	5	6	2	66	20	89
2017	Compliance, inspection and enforcement	41	17	24	7	7	0	2	60	15	41
2017	Communications or public affairs	30	30	0	20	10	0	10	67	33	10
2017	Legal services	30	20	10	20	10	10	0	56	33	10
2017	Administration and operations	40	8	16	32	0	4	0	50	33	25
2017	Human resources	13	27	20	20	13	7	0	43	36	15
2017	Information management	33	8	25	17	17	0	0	42	33	12
2017	None of the above	24	43	14	5	14	0	0	67	19	21
2014	Federal regulators	50	26	9	8	3	3	1	79	11	122
2014	Compliance, inspection and enforcement	51	30	5	5	0	5	3	88	6	37
2014	Communications or public affairs	31	54	8	8	0	0	0	85	8	13
2014	Legal services	61	22	9	0	0	9	0	90	0	23
2014	Administration and operations	35	37	12	3	6	3	5	78	9	35
2014	Human resources	20	40	27	7	0	7	0	64	7	15
2014	Financial management	30	28	7	0	35	0	0	57	35	14
2014	Information management	40	20	30	0	10	0	0	60	10	10
2014	Information technology	30	30	30	0	10	0	0	60	10	10
2014	None of the above	27	27	12	12	19	4	0	56	32	26

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Federal regulators	19	41	40	116
2019	Compliance, inspection and enforcement	22	36	42	36
2019	Communications or public affairs	25	27	48	19
2019	Legal services	0	67	33	12
2019	Administration and operations	27	33	39	33
2019	Human resources	33	30	37	30
2019	Financial management	43	29	29	14
2019	Information technology	20	30	50	10
2019	Project management	40	10	50	10
2019	None of the above	25	35	40	20
2018	Federal regulators	21	35	44	97
2018	Compliance, inspection and enforcement	24	64	12	25
2018	Communications or public affairs	21	29	50	14
2018	Administration and operations	26	39	35	31
2018	Human resources	35	40	25	20
2018	Information technology	20	30	50	10
2018	None of the above	36	36	29	14
2017	Federal regulators	22	43	35	88
2017	Compliance, inspection and enforcement	15	51	34	41
2017	Communications or public affairs	20	40	40	10
2017	Legal services	18	36	45	11
2017	Administration and operations	48	20	32	25
2017	Human resources	40	13	47	15
2017	Information management	25	33	42	12
2017	None of the above	19	48	33	21
2014	Federal regulators	16	50	34	122
2014	Compliance, inspection and enforcement	14	54	32	37
2014	Communications or public affairs	23	46	31	13
2014	Legal services	9	52	39	23
2014	Administration and operations	35	34	32	35
2014	Human resources	20	60	20	15
2014	Financial management	28	35	37	14
2014	Information management	30	30	40	10
2014	Information technology	10	40	50	10
2014	None of the above	23	23	54	26

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Federal regulators	27	27	14	23	9	0	22
2019	Human resources	0	20	40	20	0	20	10
2018	Federal regulators	30	15	10	20	7	18	21
2017	Federal regulators	35	0	15	40	0	10	20
2017	Administration and operations	25	25	33	0	8	8	12
2014	Federal regulators	27	16	11	27	9999	20	19
2014	Administration and operations	17	50	0	8	9999	25	12

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	41	53	3	2	1	2	96	2	116
2019	Compliance, inspection and enforcement	33	53	11	3	0	0	86	3	36
2019	Communications or public affairs	24	56	10	5	0	5	84	5	20
2019	Legal services	42	42	8	8	0	0	83	8	12
2019	Administration and operations	30	64	3	3	0	0	94	3	33
2019	Human resources	70	30	0	0	0	0	100	0	30
2019	Financial management	43	50	7	0	0	0	93	0	14
2019	Information technology	40	20	30	10	0	0	60	10	10
2019	Project management	50	40	0	10	0	0	90	10	10
2019	None of the above	35	55	0	10	0	0	90	10	20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	65	23	3	0	2	5	2	94	2	116
2019	Compliance, inspection and enforcement	58	28	6	6	3	0	0	86	8	36
2019	Communications or public affairs	60	30	5	0	0	0	5	95	0	20
2019	Legal services	83	17	0	0	0	0	0	100	0	12
2019	Administration and operations	58	33	6	0	0	3	0	94	0	33
2019	Human resources	67	30	0	3	0	0	0	97	3	30
2019	Financial management	57	29	14	0	0	0	0	86	0	14
2019	Information technology	40	30	20	0	0	0	10	78	0	10
2019	Project management	80	10	0	0	0	10	0	100	0	10
2019	None of the above	45	40	5	10	0	0	0	85	10	20

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	18	82	117
2019	Compliance, inspection and enforcement	25	75	36
2019	Administration and operations	24	76	33
2019	Financial management	36	64	14
2018	Federal regulators	12	88	98
2018	Compliance, inspection and enforcement	20	80	25
2018	Human resources	24	76	21

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	35	65	20
2018	Federal regulators	42	58	12

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	65	35	20

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	20
2018	Federal regulators	0	100	12

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	20

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	25	75	20
2018	Federal regulators	58	42	12

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	35	65	20
2018	Federal regulators	58	42	12

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	45	55	20
2018	Federal regulators	42	58	12

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	50	50	20

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	40	60	20
2018	Federal regulators	58	42	12

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	55	45	20
2018	Federal regulators	58	42	12

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	25	75	20
2018	Federal regulators	42	58	12

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	20
2018	Federal regulators	0	100	12

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	20

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	55	45	20

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	45	55	20
2018	Federal regulators	42	58	12

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	25	75	20

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	35	65	20

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	25	75	20

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	20
2018	Federal regulators	0	100	12

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	35	65	20
2018	Federal regulators	50	50	12

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	50	50	20
2018	Federal regulators	50	50	12

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	20
2018	Federal regulators	0	100	12

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	75	25	20
2018	Federal regulators	42	58	12

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	20

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	20	80	116
2019	Compliance, inspection and enforcement	31	69	36
2019	Communications or public affairs	30	70	20
2019	Human resources	17	83	30

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	10	14	21	12	14	26	4	34	37	117
2019	Compliance, inspection and enforcement	8	11	11	6	22	33	8	33	48	36
2019	Communications or public affairs	10	20	10	15	10	30	4	46	38	20
2019	Legal services	8	33	17	8	8	25	0	56	22	12
2019	Administration and operations	12	15	30	12	3	24	3	38	21	33
2019	Human resources	13	40	10	13	7	13	3	64	24	30
2019	Financial management	14	7	29	21	14	0	14	25	42	14
2019	Information technology	30	10	50	0	0	0	10	44	0	10
2019	Project management	10	10	10	20	10	40	0	33	50	10
2019	None of the above	5	15	10	10	10	40	10	40	40	20
2018	Federal regulators	10	17	22	13	13	21	3	35	35	98
2018	Compliance, inspection and enforcement	4	16	4	24	4	36	12	38	54	25
2018	Communications or public affairs	21	7	21	7	14	29	0	40	30	14
2018	Administration and operations	16	19	23	3	10	19	10	50	18	31
2018	Human resources	6	33	11	11	11	28	0	54	31	18
2018	Information technology	10	10	50	0	0	20	10	29	0	10
2018	None of the above	0	14	29	7	14	29	7	22	33	14
2017	Federal regulators	19	15	19	10	8	27	2	48	24	89
2017	Compliance, inspection and enforcement	10	10	15	7	15	44	0	35	39	41
2017	Communications or public affairs	0	10	10	20	30	30	0	14	71	10
2017	Legal services	9	18	27	0	0	36	9	50	0	11
2017	Administration and operations	12	20	32	4	0	28	4	47	6	25
2017	Human resources	20	20	27	20	0	13	0	46	23	15
2017	Information management	8	17	42	25	0	0	8	27	27	12
2017	None of the above	5	10	19	19	14	14	19	21	50	21
2014	Federal regulators	16	14	12	8	3	37	10	57	21	122
2014	Compliance, inspection and enforcement	22	5	24	8	3	30	8	43	17	37
2014	Communications or public affairs	0	31	23	15	0	23	8	44	22	13
2014	Legal services	17	22	22	4	0	26	9	60	7	23
2014	Administration and operations	14	9	17	6	9	43	3	43	27	35
2014	Human resources	20	47	13	0	0	20	0	83	0	15
2014	Financial management	22	15	20	7	0	28	7	57	11	14
2014	Information management	10	20	20	10	10	20	10	43	29	10
2014	Information technology	30	20	10	0	0	40	0	83	0	10
2014	None of the above	0	4	19	8	35	31	4	6	65	26

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	26	30	15	15	10	5	0	59	26	117
2019	Compliance, inspection and enforcement	28	31	8	8	17	8	0	64	27	36
2019	Communications or public affairs	0	45	25	10	5	14	0	53	18	20
2019	Legal services	17	33	25	17	0	8	0	55	18	12
2019	Administration and operations	21	39	21	12	3	3	0	63	16	33
2019	Human resources	21	41	17	7	3	10	0	69	12	29
2019	Financial management	29	7	21	29	7	7	0	38	38	14
2019	Information technology	30	30	30	0	10	0	0	60	10	10
2019	Project management	20	30	10	30	0	10	0	56	33	10
2019	None of the above	25	20	15	10	15	15	0	53	29	20
2018	Federal regulators	22	32	16	13	10	6	1	57	25	98
2018	Compliance, inspection and enforcement	20	36	12	20	4	8	0	61	26	25
2018	Communications or public affairs	29	21	0	21	14	14	0	58	42	14
2018	Administration and operations	26	29	13	13	6	10	3	63	22	31
2018	Human resources	25	45	25	0	5	0	0	70	5	20
2018	Information technology	30	30	30	0	10	0	0	60	10	10
2018	None of the above	7	36	29	21	0	7	0	46	23	14
2017	Federal regulators	27	39	12	13	4	5	0	69	18	89
2017	Compliance, inspection and enforcement	32	27	15	10	7	10	0	65	19	41
2017	Communications or public affairs	30	20	10	20	20	0	0	50	40	10
2017	Legal services	18	36	18	18	0	0	9	60	20	11
2017	Administration and operations	40	36	16	4	0	4	0	79	4	25
2017	Human resources	33	33	27	7	0	0	0	67	7	15
2017	Information management	17	50	33	0	0	0	0	67	0	12
2017	None of the above	14	19	24	10	14	19	0	41	29	21
2014	Federal regulators	34	34	12	6	3	10	1	76	10	122
2014	Compliance, inspection and enforcement	46	22	14	14	0	5	0	71	14	37
2014	Communications or public affairs	8	69	8	15	0	0	0	77	15	13
2014	Legal services	43	43	9	4	0	0	0	87	4	23
2014	Administration and operations	32	14	29	12	0	14	0	53	13	35
2014	Human resources	40	60	0	0	0	0	0	100	0	15
2014	Financial management	22	30	20	7	0	13	7	65	9	14
2014	Information management	20	50	10	0	10	10	0	78	11	10
2014	Information technology	40	40	0	0	0	20	0	100	0	10
2014	None of the above	15	15	19	12	27	12	0	35	43	26

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	9	91	116
2019	Financial management	0	100	13
2019	Information technology	0	100	10
2018	Federal regulators	12	88	98
2018	Information technology	0	100	10

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	45	55	11

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11

Question 70g. Why did you not file a grievance or formal complaint about the discrimination you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	45	55	11

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	55	45	11

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	0	100	11
2018	Federal regulators	0	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	15	85	117
2019	Information technology	0	100	10

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	14	12	25	4	9	32	5	41	20	117
2019	Compliance, inspection and enforcement	11	8	11	0	8	50	11	50	21	36
2019	Communications or public affairs	15	25	20	5	5	25	4	57	14	20
2019	Legal services	25	25	25	0	0	25	0	67	0	12
2019	Administration and operations	9	33	21	6	0	27	3	61	9	33
2019	Human resources	13	30	10	10	7	23	7	62	24	30
2019	Financial management	14	7	43	14	0	7	14	27	18	14
2019	Information technology	30	10	50	0	0	0	10	44	0	10
2019	None of the above	5	5	25	0	5	50	10	25	13	20
2018	Federal regulators	11	24	18	5	6	31	5	55	17	98
2018	Compliance, inspection and enforcement	8	17	25	0	0	42	8	50	0	24
2018	Communications or public affairs	29	14	14	7	7	29	0	60	20	14
2018	Administration and operations	17	20	23	3	7	23	7	52	14	30
2018	Human resources	10	38	29	5	0	19	0	59	6	21
2018	Information technology	10	20	30	0	0	30	10	50	0	10
2018	None of the above	0	21	36	7	7	21	7	30	20	14
2017	Federal regulators	21	13	15	8	4	35	4	56	19	89
2017	Compliance, inspection and enforcement	7	7	15	7	2	61	0	38	25	41
2017	Communications or public affairs	0	20	40	0	0	40	0	33	0	10
2017	Legal services	9	18	36	0	0	27	9	43	0	11
2017	Administration and operations	20	8	36	0	0	32	4	44	0	25
2017	Human resources	20	27	27	0	7	20	0	58	8	15
2017	Information management	17	17	42	0	8	8	8	40	10	12
2017	None of the above	5	14	19	0	10	33	19	40	20	21
2014	Federal regulators	19	13	13	2	2	45	7	66	7	122
2014	Compliance, inspection and enforcement	32	11	14	0	0	38	5	76	0	37
2014	Communications or public affairs	8	31	38	0	0	23	0	50	0	13
2014	Legal services	30	17	9	0	0	35	9	85	0	23
2014	Administration and operations	14	9	26	6	0	42	3	42	11	35
2014	Human resources	33	33	13	0	0	20	0	83	0	15
2014	Financial management	22	30	22	0	0	26	0	70	0	14
2014	Information technology	40	10	10	0	0	30	10	83	0	10
2014	None of the above	0	4	27	8	15	38	8	7	43	26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	28	26	22	6	7	10	0	61	14	117
2019	Compliance, inspection and enforcement	42	28	8	6	8	8	0	76	15	36
2019	Communications or public affairs	20	35	15	10	0	19	0	69	13	20
2019	Legal services	33	17	33	0	0	17	0	60	0	12
2019	Administration and operations	21	42	18	9	3	6	0	68	13	33
2019	Human resources	37	23	17	10	3	10	0	67	15	30
2019	Financial management	29	7	43	14	0	7	0	38	15	14
2019	Information technology	40	20	30	0	0	0	10	67	0	10
2019	Project management	50	20	20	0	0	10	0	78	0	10
2019	None of the above	25	25	20	0	15	15	0	59	18	20
2018	Federal regulators	27	31	20	8	4	8	1	64	14	97
2018	Compliance, inspection and enforcement	21	46	25	0	4	4	0	70	4	24
2018	Communications or public affairs	43	14	7	14	7	14	0	67	25	14
2018	Administration and operations	30	23	20	3	7	17	0	64	12	30
2018	Human resources	25	60	10	5	0	0	0	85	5	20
2018	Information technology	20	40	30	0	0	10	0	67	0	10
2018	None of the above	0	50	29	14	0	7	0	54	15	14
2017	Federal regulators	34	35	12	6	2	10	1	77	10	89
2017	Compliance, inspection and enforcement	34	27	17	5	7	10	0	68	14	41
2017	Communications or public affairs	20	50	20	0	0	10	0	78	0	10
2017	Legal services	18	36	36	0	0	0	9	60	0	11
2017	Administration and operations	36	40	12	0	0	12	0	86	0	25
2017	Human resources	33	40	20	0	7	0	0	73	7	15
2017	Information management	25	17	42	8	0	8	0	45	9	12
2017	None of the above	24	29	19	0	10	19	0	65	12	21
2014	Federal regulators	40	26	12	3	2	17	0	80	5	122
2014	Compliance, inspection and enforcement	42	33	6	0	0	19	0	93	0	36
2014	Communications or public affairs	8	77	15	0	0	0	0	85	0	13
2014	Legal services	52	39	0	0	0	9	0	100	0	23
2014	Administration and operations	26	19	29	0	0	26	0	61	0	35
2014	Human resources	53	47	0	0	0	0	0	100	0	15
2014	Financial management	22	30	43	0	0	6	0	55	0	14
2014	Information management	20	60	10	0	0	10	0	89	0	10
2014	Information technology	50	20	10	0	0	20	0	88	0	10
2014	None of the above	19	12	31	12	8	15	4	38	24	26

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	32	39	15	7	5	1	1	73	12	117
2019	Compliance, inspection and enforcement	22	39	17	14	8	0	0	61	22	36
2019	Communications or public affairs	29	35	15	15	5	0	0	65	20	20
2019	Legal services	17	25	25	17	8	8	0	45	27	12
2019	Administration and operations	33	18	21	6	12	0	9	57	20	33
2019	Human resources	43	37	3	17	0	0	0	80	17	30
2019	Financial management	43	29	14	0	14	0	0	71	14	14
2019	Information technology	10	40	20	20	10	0	0	50	30	10
2019	Project management	60	40	0	0	0	0	0	100	0	10
2019	None of the above	35	10	20	20	15	0	0	45	35	20
2018	Federal regulators	24	34	20	15	6	0	1	59	21	97
2018	Compliance, inspection and enforcement	36	16	32	0	16	0	0	52	16	25
2018	Communications or public affairs	21	43	14	14	7	0	0	64	21	14
2018	Administration and operations	29	42	13	6	10	0	0	71	16	31
2018	Human resources	29	29	19	5	19	0	0	57	24	21
2018	Information technology	30	40	30	0	0	0	0	70	0	10
2018	None of the above	21	29	7	29	14	0	0	50	43	14
2017	Federal regulators	39	31	19	7	5	0	0	69	12	88
2017	Compliance, inspection and enforcement	41	15	10	15	17	2	0	58	33	41
2017	Communications or public affairs	50	20	0	10	20	0	0	70	30	10
2017	Legal services	0	27	36	9	27	0	0	27	36	11
2017	Administration and operations	24	24	16	32	4	0	0	48	36	25
2017	Human resources	27	27	27	7	13	0	0	53	20	15
2017	Information management	33	0	33	8	17	0	8	36	27	12
2017	None of the above	29	24	10	24	10	5	0	55	35	21

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	9	29	27	22	12	0	0	38	34	117
2019	Compliance, inspection and enforcement	6	39	28	17	11	0	0	44	28	36
2019	Communications or public affairs	9	20	30	30	10	0	0	29	40	20
2019	Legal services	8	8	50	8	17	8	0	18	27	12
2019	Administration and operations	24	33	21	12	3	0	6	61	16	33
2019	Human resources	7	37	37	13	7	0	0	43	20	30
2019	Financial management	29	14	29	7	21	0	0	43	29	14
2019	Information technology	10	20	20	20	30	0	0	30	50	10
2019	Project management	20	10	30	20	20	0	0	30	40	10
2019	None of the above	10	25	30	15	20	0	0	35	35	20
2018	Federal regulators	9	23	35	23	11	0	0	32	33	96
2018	Compliance, inspection and enforcement	4	16	48	24	8	0	0	20	32	25
2018	Communications or public affairs	8	23	38	15	15	0	0	31	31	13
2018	Administration and operations	23	32	26	10	10	0	0	55	19	31
2018	Human resources	14	24	33	14	14	0	0	38	29	21
2018	Information technology	10	20	40	30	0	0	0	30	30	10
2018	None of the above	7	21	43	21	7	0	0	29	29	14
2017	Federal regulators	10	37	24	11	18	0	0	47	29	89
2017	Compliance, inspection and enforcement	7	32	32	10	17	2	0	40	28	41
2017	Communications or public affairs	0	40	20	30	10	0	0	40	40	10
2017	Legal services	9	45	27	9	9	0	0	55	18	11
2017	Administration and operations	20	48	16	12	4	0	0	68	16	25
2017	Human resources	0	13	20	27	40	0	0	13	67	15
2017	Information management	17	8	25	42	0	0	8	27	45	12
2017	None of the above	0	29	29	29	14	0	0	29	43	21

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	17	37	22	18	6	0	0	54	24	117
2019	Compliance, inspection and enforcement	14	56	19	8	3	0	0	69	11	36
2019	Communications or public affairs	14	20	35	15	15	0	0	34	30	20
2019	Legal services	17	33	17	25	0	8	0	55	27	12
2019	Administration and operations	30	39	18	3	0	0	9	77	3	33
2019	Human resources	13	37	30	17	3	0	0	50	20	30
2019	Financial management	29	36	7	14	14	0	0	64	29	14
2019	Information technology	10	10	20	40	20	0	0	20	60	10
2019	Project management	20	20	20	20	20	0	0	40	40	10
2019	None of the above	21	26	32	16	5	0	0	47	21	19
2018	Federal regulators	10	36	31	13	9	0	0	47	22	98
2018	Compliance, inspection and enforcement	8	56	20	8	8	0	0	64	16	25
2018	Communications or public affairs	7	21	43	14	14	0	0	29	29	14
2018	Administration and operations	23	42	19	6	6	0	3	67	13	31
2018	Human resources	10	38	29	14	10	0	0	48	24	21
2018	Information technology	20	20	30	30	0	0	0	40	30	10
2018	None of the above	0	21	50	21	7	0	0	21	29	14
2017	Federal regulators	19	39	19	11	12	0	0	58	23	89
2017	Compliance, inspection and enforcement	15	34	27	15	5	2	2	51	21	41
2017	Communications or public affairs	0	50	40	10	0	0	0	50	10	10
2017	Legal services	27	36	27	0	9	0	0	64	9	11
2017	Administration and operations	20	44	32	4	0	0	0	64	4	25
2017	Human resources	13	20	13	27	27	0	0	33	53	15
2017	Information management	25	17	33	17	0	0	8	45	18	12
2017	None of the above	14	24	19	10	29	5	0	40	40	21

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	10	26	25	19	19	0	1	36	39	115
2019	Compliance, inspection and enforcement	3	28	28	25	17	0	0	31	42	36
2019	Communications or public affairs	11	21	17	28	22	0	0	33	51	18
2019	Legal services	0	42	33	8	8	8	0	45	18	12
2019	Administration and operations	24	21	33	6	6	0	9	50	13	33
2019	Human resources	13	27	30	23	3	0	3	41	28	30
2019	Financial management	21	29	14	7	29	0	0	50	36	14
2019	Project management	20	0	30	30	20	0	0	20	50	10
2019	None of the above	10	20	40	15	15	0	0	30	30	20
2018	Federal regulators	9	25	26	22	18	0	0	34	39	98
2018	Compliance, inspection and enforcement	4	16	36	32	12	0	0	20	44	25
2018	Communications or public affairs	14	21	14	14	36	0	0	36	50	14
2018	Administration and operations	29	29	19	10	13	0	0	58	23	31
2018	Human resources	14	38	10	24	14	0	0	52	38	21
2018	Information technology	10	0	30	30	30	0	0	10	60	10
2018	None of the above	7	29	21	29	14	0	0	36	43	14
2017	Federal regulators	18	24	17	26	15	0	0	42	41	89
2017	Compliance, inspection and enforcement	12	15	34	17	20	2	0	28	38	41
2017	Communications or public affairs	0	30	30	10	30	0	0	30	40	10
2017	Legal services	36	9	36	9	9	0	0	45	18	11
2017	Administration and operations	16	32	28	4	20	0	0	48	24	25
2017	Human resources	0	0	33	20	47	0	0	0	67	15
2017	Information management	8	17	17	25	25	0	8	27	55	12
2017	None of the above	5	19	24	19	29	5	0	25	50	21

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	31	38	19	7	4	0	2	70	11	117
2019	Compliance, inspection and enforcement	28	39	22	8	3	0	0	67	11	36
2019	Communications or public affairs	39	10	25	15	5	0	5	52	21	20
2019	Legal services	42	8	33	8	0	8	0	55	9	12
2019	Administration and operations	56	22	9	3	0	0	9	86	3	32
2019	Human resources	33	37	23	3	3	0	0	70	7	30
2019	Financial management	29	43	14	7	7	0	0	71	14	14
2019	Information technology	10	40	30	0	20	0	0	50	20	10
2019	Project management	50	10	20	0	10	10	0	67	11	10
2019	None of the above	30	40	10	10	10	0	0	70	20	20
2018	Federal regulators	25	36	24	8	5	0	1	62	14	97
2018	Compliance, inspection and enforcement	24	36	24	12	4	0	0	60	16	25
2018	Communications or public affairs	36	21	36	7	0	0	0	57	7	14
2018	Administration and operations	52	26	13	3	3	0	3	80	7	31
2018	Human resources	38	43	10	5	5	0	0	81	10	21
2018	Information technology	50	40	10	0	0	0	0	90	0	10
2018	None of the above	21	43	14	14	0	0	7	69	15	14
2017	Federal regulators	27	40	13	9	10	1	0	68	19	88
2017	Compliance, inspection and enforcement	32	32	22	7	5	2	0	65	13	41
2017	Communications or public affairs	30	30	30	0	0	0	10	67	0	10
2017	Legal services	64	18	9	0	9	0	0	82	9	11
2017	Administration and operations	44	32	8	4	0	0	12	86	5	25
2017	Human resources	20	27	27	7	20	0	0	47	27	15
2017	Information management	50	25	17	0	0	0	8	82	0	12
2017	None of the above	38	19	19	5	14	5	0	60	20	21

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	23	32	23	13	9	0	1	55	22	117
2019	Compliance, inspection and enforcement	22	39	25	14	0	0	0	61	14	36
2019	Communications or public affairs	25	30	19	15	10	0	0	56	25	20
2019	Legal services	25	33	17	17	0	8	0	64	18	12
2019	Administration and operations	39	33	9	6	3	0	9	80	10	33
2019	Human resources	20	43	30	7	0	0	0	63	7	30
2019	Financial management	14	36	21	7	21	0	0	50	29	14
2019	Information technology	10	30	20	20	20	0	0	40	40	10
2019	Project management	30	30	20	0	20	0	0	60	20	10
2019	None of the above	20	30	25	5	20	0	0	50	25	20
2018	Federal regulators	21	27	26	12	13	0	0	48	26	98
2018	Compliance, inspection and enforcement	12	44	24	16	4	0	0	56	20	25
2018	Communications or public affairs	29	14	36	21	0	0	0	43	21	14
2018	Administration and operations	35	26	19	10	10	0	0	61	19	31
2018	Human resources	33	38	24	0	5	0	0	71	5	21
2018	Information technology	40	10	50	0	0	0	0	50	0	10
2018	None of the above	8	54	8	15	15	0	0	62	31	13
2017	Federal regulators	22	32	18	14	13	0	0	55	27	89
2017	Compliance, inspection and enforcement	10	44	20	15	12	0	0	54	27	41
2017	Communications or public affairs	10	40	40	10	0	0	0	50	10	10
2017	Legal services	45	36	9	9	0	0	0	82	9	11
2017	Administration and operations	36	40	12	8	4	0	0	76	12	25
2017	Human resources	13	20	20	40	7	0	0	33	47	15
2017	Information management	42	0	33	8	0	8	8	50	10	12
2017	None of the above	14	24	19	19	24	0	0	38	43	21

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	19	30	22	16	12	1	0	50	28	116
2019	Compliance, inspection and enforcement	8	33	31	22	6	0	0	42	28	36
2019	Communications or public affairs	24	30	30	5	10	0	0	55	15	20
2019	Legal services	17	33	33	0	8	8	0	55	9	12
2019	Administration and operations	30	33	24	3	3	0	6	68	6	33
2019	Human resources	17	43	23	13	3	0	0	60	17	30
2019	Financial management	29	29	14	21	7	0	0	57	29	14
2019	Information technology	10	20	50	0	20	0	0	30	20	10
2019	Project management	10	80	0	0	10	0	0	90	10	10
2019	None of the above	15	30	20	20	15	0	0	45	35	20
2018	Federal regulators	11	38	28	15	9	0	0	48	24	96
2018	Compliance, inspection and enforcement	12	28	40	20	0	0	0	40	20	25
2018	Communications or public affairs	8	38	23	23	8	0	0	46	31	13
2018	Administration and operations	19	35	26	10	6	0	3	57	17	31
2018	Human resources	10	38	19	24	10	0	0	48	33	21
2018	Information technology	10	70	10	10	0	0	0	80	10	10
2018	None of the above	7	21	36	29	7	0	0	29	36	14
2017	Federal regulators	20	36	25	13	6	0	0	56	19	89
2017	Compliance, inspection and enforcement	7	46	12	24	7	2	0	55	33	41
2017	Communications or public affairs	10	20	20	40	10	0	0	30	50	10
2017	Legal services	27	18	36	18	0	0	0	45	18	11
2017	Administration and operations	28	28	28	16	0	0	0	56	16	25
2017	Human resources	7	20	47	13	13	0	0	27	27	15
2017	Information management	17	17	17	17	25	0	8	36	45	12
2017	None of the above	10	29	14	29	19	0	0	38	48	21

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	10	27	28	21	14	0	0	38	34	117
2019	Compliance, inspection and enforcement	17	17	33	25	8	0	0	33	33	36
2019	Communications or public affairs	10	34	20	15	20	0	0	44	35	20
2019	Legal services	17	25	25	8	8	17	0	50	20	12
2019	Administration and operations	21	30	21	18	3	0	6	55	23	33
2019	Human resources	3	31	34	17	14	0	0	34	31	29
2019	Financial management	21	21	21	14	21	0	0	43	36	14
2019	Information technology	0	20	30	20	30	0	0	20	50	10
2019	Project management	30	0	50	10	10	0	0	30	20	10
2019	None of the above	10	25	20	30	15	0	0	35	45	20
2018	Federal regulators	6	35	30	17	12	0	0	41	29	97
2018	Compliance, inspection and enforcement	4	32	28	12	24	0	0	36	36	25
2018	Communications or public affairs	15	0	23	54	8	0	0	15	62	13
2018	Administration and operations	6	48	19	3	13	6	3	61	18	31
2018	Human resources	5	29	48	14	5	0	0	33	19	21
2018	Information technology	0	0	70	10	20	0	0	0	30	10
2018	None of the above	0	29	36	21	14	0	0	29	36	14
2017	Federal regulators	13	29	24	23	11	1	0	42	34	89
2017	Compliance, inspection and enforcement	5	29	27	15	22	2	0	35	38	41
2017	Communications or public affairs	30	10	20	10	30	0	0	40	40	10
2017	Legal services	9	9	45	36	0	0	0	18	36	11
2017	Administration and operations	8	36	32	20	4	0	0	44	24	25
2017	Human resources	7	7	33	40	13	0	0	13	53	15
2017	Information management	8	25	17	17	25	0	8	36	45	12
2017	None of the above	5	24	10	24	33	5	0	30	60	21

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	16	28	17	20	18	0	0	45	38	116
2019	Compliance, inspection and enforcement	17	17	33	22	11	0	0	33	33	36
2019	Communications or public affairs	20	39	10	10	20	0	0	60	30	20
2019	Legal services	33	25	8	8	8	17	0	70	20	12
2019	Administration and operations	12	42	21	12	6	0	6	58	19	33
2019	Human resources	20	30	20	27	3	0	0	50	30	30
2019	Financial management	29	29	7	21	14	0	0	57	36	14
2019	Information technology	0	20	20	30	30	0	0	20	60	10
2019	Project management	20	30	20	20	10	0	0	50	30	10
2019	None of the above	10	25	25	20	20	0	0	35	40	20
2018	Federal regulators	10	33	27	13	17	0	0	43	30	97
2018	Compliance, inspection and enforcement	16	20	32	24	8	0	0	36	32	25
2018	Communications or public affairs	8	23	23	31	15	0	0	31	46	13
2018	Administration and operations	29	32	16	10	13	0	0	61	23	31
2018	Human resources	0	24	43	24	10	0	0	24	33	21
2018	Information technology	0	30	40	20	10	0	0	30	30	10
2018	None of the above	7	29	21	29	14	0	0	36	43	14
2017	Federal regulators	13	32	16	23	14	1	0	46	38	88
2017	Compliance, inspection and enforcement	5	27	34	12	17	5	0	33	31	41
2017	Communications or public affairs	20	20	30	10	20	0	0	40	30	10
2017	Legal services	27	9	27	36	0	0	0	36	36	11
2017	Administration and operations	20	28	28	16	8	0	0	48	24	25
2017	Human resources	0	20	27	33	20	0	0	20	53	15
2017	Information management	17	17	8	8	42	0	8	36	55	12
2017	None of the above	10	29	5	24	33	0	0	38	57	21

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	37	25	22	9	7	0	0	62	16	116
2019	Compliance, inspection and enforcement	31	36	14	6	14	0	0	67	19	36
2019	Communications or public affairs	44	15	15	10	15	0	0	60	25	20
2019	Legal services	33	33	8	8	0	17	0	80	10	12
2019	Administration and operations	21	30	33	9	3	0	3	53	13	33
2019	Human resources	33	30	17	13	7	0	0	63	20	30
2019	Financial management	36	14	7	0	36	7	0	54	38	14
2019	Information technology	10	30	0	20	40	0	0	40	60	10
2019	Project management	50	30	10	10	0	0	0	80	10	10
2019	None of the above	25	15	25	20	15	0	0	40	35	20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	23	30	27	11	9	0	0	53	20	115
2019	Compliance, inspection and enforcement	31	25	22	14	8	0	0	56	22	36
2019	Communications or public affairs	45	19	25	5	5	0	0	65	10	20
2019	Legal services	25	17	25	8	8	17	0	50	20	12
2019	Administration and operations	24	33	21	6	9	0	6	61	16	33
2019	Human resources	13	43	23	20	0	0	0	57	20	30
2019	Financial management	14	50	7	21	7	0	0	64	29	14
2019	Project management	40	20	30	10	0	0	0	60	10	10
2019	None of the above	35	30	20	0	15	0	0	65	15	20
2018	Federal regulators	25	26	32	8	7	0	2	51	16	97
2018	Compliance, inspection and enforcement	16	28	36	16	4	0	0	44	20	25
2018	Communications or public affairs	15	38	15	15	8	8	0	58	25	13
2018	Administration and operations	29	35	16	10	10	0	0	65	19	31
2018	Human resources	29	29	14	19	10	0	0	57	29	21
2018	Information technology	0	20	30	50	0	0	0	20	50	10
2018	None of the above	7	43	29	14	7	0	0	50	21	14
2017	Federal regulators	25	35	23	10	5	0	2	61	15	89
2017	Compliance, inspection and enforcement	20	22	32	20	2	5	0	44	23	41
2017	Communications or public affairs	30	40	10	20	0	0	0	70	20	10
2017	Legal services	18	45	27	9	0	0	0	64	9	11
2017	Administration and operations	20	28	40	12	0	0	0	48	12	25
2017	Human resources	13	20	20	27	20	0	0	33	47	15
2017	Information management	42	33	17	0	0	0	8	82	0	12
2017	None of the above	24	14	19	19	19	5	0	40	40	21

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	56	21	16	3	4	0	1	77	7	117
2019	Compliance, inspection and enforcement	44	14	22	11	8	0	0	58	19	36
2019	Communications or public affairs	49	35	5	5	5	0	0	85	10	20
2019	Legal services	64	18	0	0	9	9	0	90	10	11
2019	Administration and operations	39	33	12	6	0	0	9	80	7	33
2019	Human resources	53	30	10	0	7	0	0	83	7	30
2019	Financial management	62	31	0	0	0	0	8	100	0	13
2019	Information technology	60	20	0	10	0	0	10	89	11	10
2019	Project management	50	20	10	20	0	0	0	70	20	10
2019	None of the above	40	30	25	0	5	0	0	70	5	20
2018	Federal regulators	54	25	8	5	5	0	2	81	10	96
2018	Compliance, inspection and enforcement	56	28	8	8	0	0	0	84	8	25
2018	Communications or public affairs	58	33	0	0	0	0	8	100	0	12
2018	Administration and operations	55	13	16	10	3	0	3	70	13	31
2018	Human resources	67	19	5	0	5	0	5	90	5	21
2018	Information technology	60	30	10	0	0	0	0	90	0	10
2018	None of the above	57	7	21	0	14	0	0	64	14	14
2017	Federal regulators	59	22	9	5	3	0	2	82	9	89
2017	Compliance, inspection and enforcement	56	32	7	2	2	0	0	88	5	41
2017	Communications or public affairs	80	0	10	0	10	0	0	80	10	10
2017	Legal services	27	36	27	9	0	0	0	64	9	11
2017	Administration and operations	58	21	13	4	4	0	0	79	8	24
2017	Human resources	53	27	13	0	7	0	0	80	7	15
2017	Information management	75	8	17	0	0	0	0	83	0	12
2017	None of the above	62	14	0	10	10	0	5	80	20	21

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	69	17	3	3	2	0	6	92	5	117
2019	Compliance, inspection and enforcement	81	14	3	0	0	0	3	97	0	36
2019	Communications or public affairs	70	20	0	0	0	0	10	100	0	20
2019	Legal services	75	8	0	0	0	8	8	100	0	12
2019	Administration and operations	52	15	12	0	0	0	21	85	0	33
2019	Human resources	80	17	0	3	0	0	0	97	3	30
2019	Financial management	71	7	0	0	7	0	14	92	8	14
2019	Information technology	100	0	0	0	0	0	0	100	0	10
2019	Project management	90	10	0	0	0	0	0	100	0	10
2019	None of the above	65	25	5	0	0	0	5	95	0	20
2018	Federal regulators	74	13	3	3	2	0	5	91	6	96
2018	Compliance, inspection and enforcement	80	12	4	0	0	0	4	96	0	25
2018	Communications or public affairs	77	8	8	0	0	0	8	92	0	13
2018	Administration and operations	68	16	10	3	0	0	3	87	3	31
2018	Human resources	76	5	19	0	0	0	0	81	0	21
2018	Information technology	70	10	20	0	0	0	0	80	0	10
2018	None of the above	64	7	7	7	0	0	14	83	8	14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	62	12	10	4	9	2	1	76	13	117
2019	Compliance, inspection and enforcement	64	6	8	6	14	0	3	71	20	36
2019	Communications or public affairs	80	10	10	0	0	0	0	90	0	20
2019	Legal services	50	33	0	0	8	8	0	91	9	12
2019	Administration and operations	48	33	6	3	0	0	9	90	3	33
2019	Human resources	70	20	0	7	3	0	0	90	10	30
2019	Financial management	36	29	14	7	14	0	0	64	21	14
2019	Information technology	40	40	10	0	0	10	0	89	0	10
2019	Project management	80	10	0	10	0	0	0	90	10	10
2019	None of the above	45	30	15	5	0	0	5	79	5	20
2018	Federal regulators	58	20	11	1	7	1	2	80	8	97
2018	Compliance, inspection and enforcement	60	4	12	12	4	4	4	70	17	25
2018	Communications or public affairs	62	23	0	0	15	0	0	85	15	13
2018	Administration and operations	74	13	0	3	6	0	3	90	10	31
2018	Human resources	76	5	10	5	5	0	0	81	10	21
2018	Information technology	80	0	10	10	0	0	0	80	10	10
2018	None of the above	43	21	7	14	14	0	0	64	29	14
2017	Federal regulators	78	10	3	4	3	1	0	89	8	89
2017	Compliance, inspection and enforcement	66	17	5	2	5	0	5	87	8	41
2017	Communications or public affairs	70	10	0	20	0	0	0	80	20	10
2017	Legal services	82	9	0	9	0	0	0	91	9	11
2017	Administration and operations	68	24	8	0	0	0	0	92	0	25
2017	Human resources	60	20	20	0	0	0	0	80	0	15
2017	Information management	58	25	17	0	0	0	0	83	0	12
2017	None of the above	71	5	5	5	10	0	5	80	15	21

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	47	38	9	4	2	0	0	84	6	116
2019	Compliance, inspection and enforcement	42	31	17	0	6	0	6	76	6	36
2019	Communications or public affairs	29	30	40	0	0	0	0	60	0	20
2019	Legal services	33	25	17	8	8	8	0	64	18	12
2019	Administration and operations	33	48	9	3	0	0	6	87	3	33
2019	Human resources	47	33	13	3	3	0	0	80	7	30
2019	Financial management	54	23	0	15	8	0	0	77	23	13
2019	Information technology	0	60	30	10	0	0	0	60	10	10
2019	Project management	20	60	10	0	10	0	0	80	10	10
2019	None of the above	40	30	25	5	0	0	0	70	5	20
2018	Federal regulators	43	41	9	3	2	0	2	86	5	98
2018	Compliance, inspection and enforcement	50	29	17	4	0	0	0	79	4	24
2018	Communications or public affairs	50	29	7	7	7	0	0	79	14	14
2018	Administration and operations	42	23	19	6	10	0	0	65	16	31
2018	Human resources	43	43	10	0	5	0	0	86	5	21
2018	Information technology	50	10	40	0	0	0	0	60	0	10
2018	None of the above	36	43	7	7	7	0	0	79	14	14
2017	Federal regulators	54	36	6	1	2	0	1	91	3	87
2017	Compliance, inspection and enforcement	54	29	12	2	0	0	2	85	3	41
2017	Communications or public affairs	50	30	10	10	0	0	0	80	10	10
2017	Legal services	55	36	0	0	9	0	0	91	9	11
2017	Administration and operations	44	44	8	4	0	0	0	88	4	25
2017	Human resources	27	47	13	13	0	0	0	73	13	15
2017	Information management	58	25	0	17	0	0	0	83	17	12
2017	None of the above	48	33	10	10	0	0	0	81	10	21

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	48	20	19	6	7	0	1	68	13	117
2019	Compliance, inspection and enforcement	52	18	9	0	18	0	3	72	19	33
2019	Communications or public affairs	60	10	20	10	0	0	0	70	10	20
2019	Legal services	58	8	25	0	0	8	0	73	0	12
2019	Administration and operations	52	24	6	12	0	0	6	81	13	33
2019	Human resources	50	27	10	13	0	0	0	77	13	30
2019	Financial management	43	21	7	7	21	0	0	64	29	14
2019	Information technology	10	30	30	20	10	0	0	40	30	10
2019	Project management	50	30	20	0	0	0	0	80	0	10
2019	None of the above	45	10	30	10	5	0	0	55	15	20
2018	Federal regulators	34	36	13	6	9	1	1	71	16	98
2018	Compliance, inspection and enforcement	42	13	21	21	4	0	0	54	25	24
2018	Communications or public affairs	50	14	14	7	14	0	0	64	21	14
2018	Administration and operations	48	26	6	10	10	0	0	74	19	31
2018	Human resources	43	19	5	19	14	0	0	62	33	21
2018	Information technology	50	10	20	20	0	0	0	60	20	10
2018	None of the above	14	29	7	21	29	0	0	43	50	14
2017	Federal regulators	42	31	11	9	6	0	1	74	15	89
2017	Compliance, inspection and enforcement	41	37	10	5	5	0	2	80	10	41
2017	Communications or public affairs	60	0	10	20	10	0	0	60	30	10
2017	Legal services	45	36	0	9	9	0	0	82	18	11
2017	Administration and operations	48	32	8	8	4	0	0	80	12	25
2017	Human resources	33	13	20	20	13	0	0	47	33	15
2017	Information management	50	25	0	8	17	0	0	75	25	12
2017	None of the above	38	19	10	29	5	0	0	57	33	21

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	53	13	5	2	2	0	26	89	5	117
2019	Compliance, inspection and enforcement	31	11	6	0	0	0	53	88	0	36
2019	Communications or public affairs	60	5	0	5	0	0	30	93	7	20
2019	Legal services	33	8	0	0	0	8	50	100	0	12
2019	Administration and operations	42	21	0	0	0	0	36	100	0	33
2019	Human resources	47	17	7	3	3	0	23	83	9	30
2019	Financial management	46	23	15	0	0	0	15	82	0	13
2019	Information technology	30	60	0	0	0	0	10	100	0	10
2019	Project management	50	30	10	0	0	0	10	89	0	10
2019	None of the above	60	15	5	0	0	0	20	94	0	20
2018	Federal regulators	51	14	3	0	0	0	32	96	0	98
2018	Compliance, inspection and enforcement	41	5	0	5	0	0	50	91	9	22
2018	Communications or public affairs	57	14	14	0	0	0	14	83	0	14
2018	Administration and operations	42	6	3	0	3	0	45	88	6	31
2018	Human resources	57	19	0	0	0	0	24	100	0	21
2018	None of the above	43	14	14	7	0	0	21	73	9	14
2017	Federal regulators	53	12	9	1	0	1	24	87	1	88
2017	Compliance, inspection and enforcement	41	10	10	0	0	0	39	84	0	41
2017	Communications or public affairs	60	0	0	10	0	0	30	86	14	10
2017	Legal services	55	18	0	9	0	0	18	89	11	11
2017	Administration and operations	56	20	0	0	0	0	24	100	0	25
2017	Human resources	53	20	7	0	0	0	20	92	0	15
2017	Information management	67	8	8	0	0	0	17	90	0	12
2017	None of the above	48	29	0	5	5	0	14	89	11	21

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	54	26	9	3	3	0	4	84	6	116
2019	Compliance, inspection and enforcement	42	19	19	6	6	0	8	67	12	36
2019	Communications or public affairs	70	15	5	5	0	0	5	89	5	20
2019	Legal services	50	17	17	0	0	8	8	80	0	12
2019	Administration and operations	59	28	3	0	0	0	9	97	0	32
2019	Human resources	77	17	3	0	0	0	3	97	0	30
2019	Financial management	71	21	0	0	0	0	7	100	0	14
2019	Information technology	60	20	10	0	0	10	0	89	0	10
2019	Project management	50	20	30	0	0	0	0	70	0	10
2019	None of the above	65	15	10	5	0	0	5	84	5	20
2018	Federal regulators	44	33	11	7	1	0	4	80	9	98
2018	Compliance, inspection and enforcement	33	29	8	17	8	0	4	65	26	24
2018	Communications or public affairs	71	7	14	0	0	0	7	85	0	14
2018	Administration and operations	60	23	7	0	0	0	10	93	0	30
2018	Human resources	86	10	0	0	0	0	5	100	0	21
2018	Information technology	70	20	0	10	0	0	0	90	10	10
2018	None of the above	50	21	14	14	0	0	0	71	14	14
2017	Federal regulators	64	23	10	3	0	0	0	87	3	88
2017	Compliance, inspection and enforcement	51	28	10	0	8	0	3	82	8	39
2017	Communications or public affairs	80	10	10	0	0	0	0	90	0	10
2017	Legal services	73	18	9	0	0	0	0	91	0	11
2017	Administration and operations	52	28	4	8	0	0	8	87	9	25
2017	Human resources	67	27	0	0	0	0	7	100	0	15
2017	Information management	50	17	8	8	0	0	17	80	10	12
2017	None of the above	48	33	5	5	5	0	5	85	10	21

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	63	15	8	4	6	0	3	81	11	117
2019	Compliance, inspection and enforcement	69	19	3	6	0	0	3	91	6	36
2019	Communications or public affairs	44	15	15	5	20	0	0	60	25	20
2019	Legal services	83	0	0	0	0	17	0	100	0	12
2019	Administration and operations	61	19	10	0	3	0	6	86	3	31
2019	Human resources	77	10	3	7	0	3	0	90	7	30
2019	Financial management	57	21	7	7	7	0	0	79	14	14
2019	Information technology	40	40	0	10	10	0	0	80	20	10
2019	Project management	90	10	0	0	0	0	0	100	0	10
2019	None of the above	65	20	5	5	0	5	0	89	5	20
2018	Federal regulators	62	22	4	2	8	1	2	86	10	98
2018	Compliance, inspection and enforcement	71	21	0	0	8	0	0	92	8	24
2018	Communications or public affairs	50	21	7	7	7	7	0	77	15	14
2018	Administration and operations	58	13	13	10	3	0	3	73	13	31
2018	Human resources	71	14	10	0	0	0	5	90	0	21
2018	Information technology	40	30	10	10	10	0	0	70	20	10
2018	None of the above	57	14	14	7	7	0	0	71	14	14
2017	Federal regulators	68	18	8	4	2	0	0	86	6	89
2017	Compliance, inspection and enforcement	51	27	10	7	0	0	5	82	8	41
2017	Communications or public affairs	40	20	30	10	0	0	0	60	10	10
2017	Legal services	73	27	0	0	0	0	0	100	0	11
2017	Administration and operations	64	8	20	8	0	0	0	72	8	25
2017	Human resources	53	47	0	0	0	0	0	100	0	15
2017	Information management	50	17	8	8	17	0	0	67	25	12
2017	None of the above	57	14	10	0	19	0	0	71	19	21

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	45	30	14	7	2	0	3	77	9	117
2019	Compliance, inspection and enforcement	58	36	3	0	0	0	3	97	0	36
2019	Communications or public affairs	51	30	14	5	0	0	0	81	5	20
2019	Legal services	33	25	33	0	0	8	0	64	0	12
2019	Administration and operations	48	30	3	12	0	0	6	84	13	33
2019	Human resources	47	27	17	7	3	0	0	73	10	30
2019	Financial management	86	14	0	0	0	0	0	100	0	14
2019	Information technology	40	30	10	10	10	0	0	70	20	10
2019	Project management	40	30	20	0	10	0	0	70	10	10
2019	None of the above	50	30	15	5	0	0	0	80	5	20
2018	Federal regulators	55	26	16	1	1	0	1	81	2	97
2018	Compliance, inspection and enforcement	42	38	21	0	0	0	0	79	0	24
2018	Communications or public affairs	36	29	21	7	0	7	0	69	8	14
2018	Administration and operations	29	35	35	0	0	0	0	65	0	31
2018	Human resources	57	19	14	5	0	0	5	80	5	21
2018	Information technology	50	30	10	0	10	0	0	80	10	10
2018	None of the above	43	14	29	7	7	0	0	57	14	14
2017	Federal regulators	60	26	9	3	2	0	0	86	5	88
2017	Compliance, inspection and enforcement	44	34	10	7	0	0	5	82	8	41
2017	Communications or public affairs	50	50	0	0	0	0	0	100	0	10
2017	Legal services	64	9	18	0	0	0	9	80	0	11
2017	Administration and operations	44	36	12	8	0	0	0	80	8	25
2017	Human resources	57	21	21	0	0	0	0	79	0	14
2017	Information management	67	8	25	0	0	0	0	75	0	12
2017	None of the above	43	33	10	5	10	0	0	76	14	21

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	7	28	45	14	6	0	0	35	20	117
2019	Compliance, inspection and enforcement	6	37	23	20	14	0	0	43	34	35
2019	Communications or public affairs	5	34	40	20	0	0	0	39	20	20
2019	Legal services	17	42	42	0	0	0	0	58	0	12
2019	Administration and operations	21	36	36	3	3	0	0	58	6	33
2019	Human resources	7	37	43	13	0	0	0	43	13	30
2019	Financial management	14	36	21	21	7	0	0	50	29	14
2019	Information technology	10	10	30	30	20	0	0	20	50	10
2019	Project management	20	30	40	10	0	0	0	50	10	10
2019	None of the above	15	20	30	25	10	0	0	35	35	20
2018	Federal regulators	6	33	41	11	8	0	1	39	20	97
2018	Compliance, inspection and enforcement	8	32	28	24	8	0	0	40	32	25
2018	Communications or public affairs	0	50	21	14	14	0	0	50	29	14
2018	Administration and operations	7	53	23	10	7	0	0	60	17	30
2018	Human resources	19	14	52	10	5	0	0	33	14	21
2018	Information technology	0	50	30	20	0	0	0	50	20	10
2018	None of the above	0	36	43	7	14	0	0	36	21	14
2017	Federal regulators	2	33	44	14	7	0	0	36	21	88
2017	Compliance, inspection and enforcement	12	24	46	5	12	0	0	37	17	41
2017	Communications or public affairs	10	10	60	20	0	0	0	20	20	10
2017	Legal services	0	45	45	9	0	0	0	45	9	11
2017	Administration and operations	16	36	36	8	0	4	0	54	8	25
2017	Human resources	0	20	40	27	13	0	0	20	40	15
2017	Information management	17	17	42	17	8	0	0	33	25	12
2017	None of the above	5	24	38	19	14	0	0	29	33	21

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	11	21	51	13	4	0	17	32	117
2019	Compliance, inspection and enforcement	23	20	40	17	0	0	17	43	35
2019	Communications or public affairs	15	25	40	19	0	0	19	40	20
2019	Legal services	0	25	33	33	8	0	42	25	12
2019	Administration and operations	12	12	52	18	6	0	24	24	33
2019	Human resources	7	28	48	17	0	0	17	34	29
2019	Financial management	23	15	23	31	8	0	38	38	13
2019	Information technology	30	20	40	10	0	0	10	50	10
2019	Project management	10	20	50	10	10	0	20	30	10
2019	None of the above	15	30	25	20	10	0	30	45	20
2018	Federal regulators	10	24	41	19	4	1	24	35	95
2018	Compliance, inspection and enforcement	12	24	32	32	0	0	32	36	25
2018	Communications or public affairs	7	29	43	21	0	0	21	36	14
2018	Administration and operations	10	23	37	30	0	0	30	33	30
2018	Human resources	5	33	33	24	5	0	29	38	21
2018	Information technology	10	20	50	10	10	0	20	30	10
2018	None of the above	15	15	62	0	8	0	8	31	13
2017	Federal regulators	5	29	42	22	2	0	24	35	89
2017	Compliance, inspection and enforcement	12	17	46	22	2	0	24	29	41
2017	Communications or public affairs	10	40	40	0	10	0	10	50	10
2017	Legal services	9	9	45	27	9	0	36	18	11
2017	Administration and operations	0	20	48	32	0	0	32	20	25
2017	Human resources	0	60	27	7	7	0	13	60	15
2017	Information management	17	25	25	8	25	0	33	42	12
2017	None of the above	19	33	43	5	0	0	5	52	21

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	20	49	16	7	5	3	71	12	116
2019	Compliance, inspection and enforcement	25	47	6	17	6	0	72	22	36
2019	Communications or public affairs	30	40	15	5	5	4	74	11	20
2019	Legal services	50	33	8	0	0	8	91	0	12
2019	Administration and operations	42	42	12	3	0	0	85	3	33
2019	Human resources	37	50	7	3	0	3	90	3	30
2019	Financial management	21	43	36	0	0	0	64	0	14
2019	Information technology	40	10	20	20	10	0	50	30	10
2019	Project management	30	40	20	0	10	0	70	10	10
2019	None of the above	20	55	15	5	5	0	75	10	20
2018	Federal regulators	21	41	24	11	4	0	61	15	98
2018	Compliance, inspection and enforcement	20	48	24	8	0	0	68	8	25
2018	Communications or public affairs	38	31	8	0	15	8	75	17	13
2018	Administration and operations	19	48	16	6	10	0	68	16	31
2018	Human resources	29	67	5	0	0	0	95	0	21
2018	Information technology	40	30	10	0	20	0	70	20	10
2018	None of the above	0	36	36	21	7	0	36	29	14
2017	Federal regulators	24	50	13	8	3	2	76	11	89
2017	Compliance, inspection and enforcement	15	46	27	5	5	2	63	10	41
2017	Communications or public affairs	0	80	10	10	0	0	80	10	10
2017	Legal services	27	55	9	0	0	9	90	0	11
2017	Administration and operations	28	44	24	0	0	4	75	0	25
2017	Human resources	21	57	7	7	7	0	79	14	14
2017	Information management	17	42	17	8	0	17	70	10	12
2017	None of the above	10	43	14	19	10	5	55	30	21

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	11	39	19	18	13	0	50	31	117
2019	Compliance, inspection and enforcement	11	36	28	17	8	0	47	25	36
2019	Communications or public affairs	24	35	15	15	10	0	60	25	20
2019	Legal services	25	42	8	17	0	8	73	18	12
2019	Administration and operations	21	52	18	6	3	0	73	9	33
2019	Human resources	23	30	17	27	3	0	53	30	30
2019	Financial management	29	21	14	29	7	0	50	36	14
2019	Information technology	10	20	30	30	10	0	30	40	10
2019	Project management	10	20	40	20	10	0	30	30	10
2019	None of the above	20	20	25	5	25	5	42	32	20
2018	Federal regulators	9	35	24	15	16	0	44	32	98
2018	Compliance, inspection and enforcement	8	32	16	24	12	8	43	39	25
2018	Communications or public affairs	7	50	21	7	7	7	62	15	14
2018	Administration and operations	16	39	19	13	13	0	55	26	31
2018	Human resources	19	38	33	10	0	0	57	10	21
2018	Information technology	20	30	20	10	20	0	50	30	10
2018	None of the above	7	29	21	29	14	0	36	43	14
2017	Federal regulators	18	34	16	20	10	2	53	30	88
2017	Compliance, inspection and enforcement	12	29	27	24	5	2	43	30	41
2017	Communications or public affairs	0	20	20	50	10	0	20	60	10
2017	Legal services	9	27	36	18	9	0	36	27	11
2017	Administration and operations	12	52	20	12	4	0	64	16	25
2017	Human resources	7	40	27	7	20	0	47	27	15
2017	Information management	8	17	42	25	8	0	25	33	12
2017	None of the above	10	14	29	19	24	5	25	45	21

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	13	87	117
2019	Compliance, inspection and enforcement	17	83	36
2019	Communications or public affairs	15	85	20
2019	Legal services	17	83	12
2019	Administration and operations	18	82	33
2019	Human resources	20	80	30
2019	Financial management	7	93	14
2019	Information technology	0	100	10
2019	Project management	10	90	10
2019	None of the above	5	95	20
2017	Federal regulators	19	81	89
2017	Compliance, inspection and enforcement	17	83	41
2017	Communications or public affairs	0	100	10
2017	Administration and operations	20	80	25
2017	Human resources	33	67	15
2017	None of the above	24	76	21
2014	Federal regulators	11	89	122
2014	Compliance, inspection and enforcement	14	86	37
2014	Legal services	35	65	23
2014	Administration and operations	23	77	35
2014	Human resources	0	100	15
2014	Information management	0	100	10
2014	Information technology	0	100	10
2014	None of the above	27	73	26

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	100	0	15
2017	Federal regulators	83	17	18
2014	Federal regulators	84	16	13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	40	27	7	7	20	67	27	15
2017	Federal regulators	53	27	7	7	7	80	13	15
2014	Federal regulators	28	44	9	19	0	72	19	11

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	16	55	14	5	4	6	0	17	83	117
2019	Compliance, inspection and enforcement	22	36	22	6	3	8	3	25	75	36
2019	Communications or public affairs	49	35	10	5	0	0	0	49	51	20
2019	Legal services	0	42	25	8	8	8	8	0	100	12
2019	Administration and operations	33	45	18	0	3	0	0	33	67	33
2019	Human resources	27	47	17	3	7	0	0	27	73	30
2019	Financial management	36	50	14	0	0	0	0	36	64	14
2019	Information technology	20	80	0	0	0	0	0	20	80	10
2019	None of the above	25	40	10	10	0	15	0	29	71	20
2018	Federal regulators	24	42	22	6	4	2	0	25	75	98
2018	Compliance, inspection and enforcement	28	36	12	8	8	8	0	30	70	25
2018	Communications or public affairs	36	21	29	0	0	14	0	42	58	14
2018	Administration and operations	39	29	13	6	6	6	0	41	59	31
2018	Human resources	10	50	10	10	15	5	0	11	89	20
2018	Information technology	50	10	30	0	0	10	0	56	44	10
2018	None of the above	21	29	21	21	7	0	0	21	79	14
2017	Federal regulators	22	40	28	5	1	4	0	23	77	89
2017	Compliance, inspection and enforcement	27	22	32	5	10	2	2	28	72	41
2017	Communications or public affairs	40	20	30	0	0	10	0	44	56	10
2017	Legal services	0	27	27	18	18	9	0	0	100	11
2017	Administration and operations	42	25	29	0	4	0	0	42	58	24
2017	Human resources	33	27	27	0	13	0	0	33	67	15
2017	Information management	25	42	25	0	0	8	0	27	73	12
2017	None of the above	19	29	43	10	0	0	0	19	81	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	66	34	91
2019	Compliance, inspection and enforcement	54	46	24
2019	Communications or public affairs	60	40	10
2019	Legal services	70	30	10
2019	Administration and operations	41	59	22
2019	Human resources	64	36	22
2019	None of the above	42	58	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Federal regulators	68	32	88
2019	Compliance, inspection and enforcement	46	54	24
2019	Communications or public affairs	50	50	10
2019	Legal services	40	60	10
2019	Administration and operations	91	9	22
2019	Human resources	76	24	21
2019	None of the above	67	33	12
2018	Federal regulators	52	48	71
2018	Compliance, inspection and enforcement	63	38	16
2018	Administration and operations	35	65	17
2018	Human resources	50	50	16
2018	None of the above	30	70	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	26	30	12	20	8	0	4	58	29	90
2019	Compliance, inspection and enforcement	25	29	0	17	13	8	8	65	35	24
2019	Communications or public affairs	10	30	0	30	20	0	10	44	56	10
2019	Legal services	20	40	0	10	10	10	10	75	25	10
2019	Administration and operations	36	41	14	0	5	0	5	81	5	22
2019	Human resources	73	18	5	0	0	0	5	95	0	22
2019	None of the above	25	33	0	25	0	0	17	70	30	12
2018	Federal regulators	25	27	14	11	16	0	7	56	29	72
2018	Compliance, inspection and enforcement	25	31	13	13	19	0	0	56	31	16
2018	Administration and operations	19	31	19	13	6	0	13	57	21	16
2018	Human resources	47	18	12	18	0	0	6	69	19	17
2018	None of the above	9	36	9	27	18	0	0	45	45	11
2017	Federal regulators	30	31	7	10	3	0	19	75	16	65
2017	Compliance, inspection and enforcement	25	21	21	14	7	4	7	52	24	28
2017	Administration and operations	43	36	0	14	7	0	0	79	21	14
2017	Human resources	30	30	10	0	10	10	10	75	13	10
2017	None of the above	29	29	0	12	12	6	12	71	29	17

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	8	13	16	8	9	6	41	40	31	90
2019	Compliance, inspection and enforcement	0	0	21	0	13	17	50	0	38	24
2019	Communications or public affairs	0	0	10	0	10	0	80	0	50	10
2019	Legal services	0	10	20	10	10	10	40	20	40	10
2019	Administration and operations	27	18	18	5	0	5	27	67	7	22
2019	Human resources	14	14	9	5	5	0	55	60	20	22
2019	None of the above	0	17	17	0	17	8	42	33	33	12
2018	Federal regulators	7	11	16	7	9	3	47	36	33	71
2018	Compliance, inspection and enforcement	0	13	19	0	6	6	56	33	17	16
2018	Administration and operations	6	12	6	18	24	0	35	27	64	17
2018	Human resources	24	6	6	0	29	0	35	45	45	17
2018	None of the above	0	9	18	18	9	0	45	17	50	11
2017	Federal regulators	10	9	13	4	1	7	55	49	16	65
2017	Compliance, inspection and enforcement	4	7	11	7	7	18	46	30	40	28
2017	Administration and operations	14	0	0	14	29	0	43	25	75	14
2017	Human resources	10	0	0	0	30	10	50	25	75	10
2017	None of the above	6	12	0	0	12	29	41	60	40	17

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Federal regulators	67	14	6	2	3	2	7	89	5	116
2019	Compliance, inspection and enforcement	67	8	3	6	3	3	11	87	10	36
2019	Communications or public affairs	55	15	10	0	0	0	20	87	0	20
2019	Legal services	50	17	8	0	0	0	25	89	0	12
2019	Administration and operations	64	12	6	0	6	3	9	86	7	33
2019	Human resources	55	14	17	7	3	0	3	71	11	29
2019	Financial management	57	21	7	0	7	0	7	85	8	14
2019	Information technology	70	10	10	0	0	0	10	89	0	10
2019	Project management	50	10	10	0	0	0	30	86	0	10
2019	None of the above	65	5	20	0	0	0	10	78	0	20
2018	Federal regulators	59	9	8	3	2	4	14	83	6	97
2018	Compliance, inspection and enforcement	80	8	4	0	4	0	4	92	4	25
2018	Communications or public affairs	36	21	0	7	0	14	21	89	11	14
2018	Administration and operations	47	10	10	0	10	7	17	74	13	30
2018	Human resources	57	14	5	5	14	0	5	75	20	21
2018	Information technology	90	0	0	0	0	0	10	100	0	10
2018	None of the above	50	21	0	14	0	0	14	83	17	14

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Energy Board by Question 95. With which of the following communities do you most closely identify in relation to your current job?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment