2019 Public Service Employee Survey Results for National Energy Board by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 44 7 7 2 0 0 85 8 315
2019 Term 33 44 6 14 3 0 0 78 17 36
2017 Indeterminate (permanent) 41 45 3 7 4 0 0 86 11 268
2017 Term 68 28 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 36 47 4 8 5 0 0 83 13 301
2014 Term 56 41 4 0 0 0 0 96 0 27
2011 Indeterminate (permanent) 47 44 3 5 1 0 0 91 6 304
2008 Indeterminate (permanent) 47 39 5 8 1 0 0 86 9 244

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 70 13 3 5 5 1 4 87 10 318
2019 Term 81 8 3 3 3 0 3 91 6 36
2017 Indeterminate (permanent) 66 13 4 4 7 0 5 84 12 268
2017 Term 72 18 0 0 5 0 5 95 5 18
2014 Indeterminate (permanent) 73 15 4 3 3 0 2 90 6 300
2014 Term 67 15 7 0 7 4 0 85 8 27
2011 Indeterminate (permanent) 79 9 3 3 2 0 4 91 5 305
2008 Indeterminate (permanent) 72 13 5 3 4 0 3 88 8 244

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 41 32 9 14 5 0 0 73 19 317
2019 Term 42 28 8 19 3 0 0 69 22 36
2017 Indeterminate (permanent) 44 28 7 17 4 0 0 72 21 268
2017 Term 58 37 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 34 28 7 18 14 0 0 62 32 300
2014 Term 56 22 7 15 0 0 0 78 15 27
2011 Indeterminate (permanent) 58 31 5 5 1 0 0 89 6 305

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 40 14 12 5 0 0 69 17 315
2019 Term 36 42 6 14 3 0 0 78 17 36
2018 Indeterminate (permanent) 22 49 12 12 4 0 0 71 16 260
2018 Term 23 46 12 19 0 0 0 69 19 26
2017 Indeterminate (permanent) 29 38 11 13 8 0 0 68 21 266
2017 Term 45 42 5 9 0 0 0 86 9 18
2014 Indeterminate (permanent) 31 42 10 11 5 1 0 74 16 301
2014 Term 30 48 11 7 4 0 0 78 11 27
2011 Indeterminate (permanent) 40 39 10 7 4 0 0 79 11 306
2008 Indeterminate (permanent) 27 43 14 11 5 0 0 69 16 244

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 51 36 6 5 2 0 0 87 6 316
2019 Term 62 24 12 3 0 0 0 85 3 34
2017 Indeterminate (permanent) 53 32 5 6 3 0 0 86 9 266
2017 Term 72 23 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 55 34 5 3 3 0 0 90 6 300
2014 Term 63 30 0 4 0 0 4 96 4 27

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 45 31 9 10 4 0 0 76 15 317
2019 Term 54 26 3 17 0 0 0 80 17 35
2018 Indeterminate (permanent) 43 37 9 7 3 0 0 80 10 261
2018 Term 46 31 8 8 8 0 0 77 15 26
2017 Indeterminate (permanent) 44 33 5 10 9 0 0 77 18 267
2017 Term 63 32 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 42 39 8 8 4 0 0 80 12 301
2014 Term 52 41 4 4 0 0 0 93 4 27
2011 Indeterminate (permanent) 42 41 8 7 2 0 0 83 9 305

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 43 10 12 7 0 0 71 19 316
2019 Term 40 29 26 6 0 0 0 69 6 35
2018 Indeterminate (permanent) 26 39 14 17 4 0 0 65 21 260
2018 Term 19 46 15 15 4 0 0 65 19 26
2017 Indeterminate (permanent) 32 43 10 9 5 0 0 76 15 267
2017 Term 23 58 0 14 5 0 0 82 18 18
2014 Indeterminate (permanent) 38 44 8 6 4 0 0 81 11 301
2014 Term 37 37 11 7 7 0 0 74 15 27
2011 Indeterminate (permanent) 37 43 11 5 4 0 0 79 9 305
2008 Indeterminate (permanent) 37 40 12 7 4 0 0 77 12 242

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 42 12 16 9 0 0 62 25 317
2019 Term 17 60 3 17 3 0 0 77 20 35
2018 Indeterminate (permanent) 22 36 15 16 11 0 0 58 27 260
2018 Term 15 42 15 12 15 0 0 58 27 26
2017 Indeterminate (permanent) 21 40 12 17 9 0 0 62 26 267
2017 Term 23 54 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 26 45 12 10 7 0 0 71 17 300
2014 Term 33 41 7 15 0 4 0 77 15 27
2011 Indeterminate (permanent) 25 43 13 13 5 1 0 68 18 305

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 42 13 18 6 0 0 63 24 317
2019 Term 14 50 11 17 8 0 0 64 25 36
2018 Indeterminate (permanent) 21 42 13 14 10 0 0 63 23 261
2018 Term 19 35 15 12 19 0 0 54 31 26
2017 Indeterminate (permanent) 21 45 10 18 6 0 0 65 24 267
2017 Term 23 63 5 9 0 0 0 86 9 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 35 40 10 9 4 0 0 76 14 316
2019 Term 38 32 15 9 6 0 0 71 15 34
2018 Indeterminate (permanent) 35 45 10 8 2 0 0 80 10 261
2018 Term 31 38 8 19 4 0 0 69 23 26
2017 Indeterminate (permanent) 33 39 12 9 6 1 0 73 15 267
2017 Term 40 55 0 5 0 0 0 95 5 18
2014 Indeterminate (permanent) 48 36 8 5 2 1 0 85 7 301
2014 Term 41 41 4 7 7 0 0 81 15 27
2011 Indeterminate (permanent) 50 36 9 2 2 0 0 87 4 305
2008 Indeterminate (permanent) 49 37 5 6 3 0 0 86 9 242

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 25 37 13 13 10 0 0 63 24 315
2019 Term 22 44 14 14 6 0 0 67 19 36
2018 Indeterminate (permanent) 23 37 16 17 8 0 0 59 25 260
2018 Term 27 27 19 15 12 0 0 54 27 26
2017 Indeterminate (permanent) 26 38 12 12 11 1 0 65 23 266
2017 Term 49 42 0 5 5 0 0 91 9 18

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 36 11 6 2 0 0 80 9 314
2019 Term 47 33 14 6 0 0 0 81 6 36
2018 Indeterminate (permanent) 37 41 13 6 3 0 0 78 9 257
2018 Term 44 32 20 4 0 0 0 76 4 25
2017 Indeterminate (permanent) 52 34 9 2 3 0 0 86 5 268
2017 Term 42 45 9 5 0 0 0 86 5 18
2014 Indeterminate (permanent) 61 28 6 3 1 0 0 90 5 300
2014 Term 56 30 7 0 7 0 0 85 7 27
2011 Indeterminate (permanent) 56 33 6 3 2 0 0 89 5 306

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 41 14 15 8 0 0 64 22 317
2019 Term 19 44 14 11 8 3 0 66 20 36
2018 Indeterminate (permanent) 21 40 18 14 7 0 0 61 21 260
2018 Term 31 27 23 12 8 0 0 58 19 26
2017 Indeterminate (permanent) 26 44 9 15 6 0 0 71 21 268
2017 Term 23 58 9 5 5 0 0 82 9 18
2014 Indeterminate (permanent) 27 46 10 11 6 0 0 73 17 301
2014 Term 19 52 11 15 4 0 0 70 19 27
2011 Indeterminate (permanent) 35 42 8 10 5 0 0 78 14 306

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 36 14 12 9 0 0 65 21 317
2019 Term 33 44 8 8 6 0 0 78 14 36
2018 Indeterminate (permanent) 27 36 17 13 7 0 0 63 20 259
2018 Term 38 31 8 15 8 0 0 69 23 26
2017 Indeterminate (permanent) 31 40 10 14 4 0 0 71 18 268
2017 Term 23 49 14 9 5 0 0 72 14 18
2014 Indeterminate (permanent) 34 40 11 10 5 1 0 74 15 300
2014 Term 22 52 15 7 4 0 0 74 11 27

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 43 14 12 4 0 0 70 16 315
2019 Term 29 38 9 21 3 0 0 68 24 34
2018 Indeterminate (permanent) 22 38 23 11 7 0 0 60 18 260
2018 Term 32 32 16 8 12 0 0 64 20 25
2017 Indeterminate (permanent) 25 43 10 13 8 1 0 68 21 268
2017 Term 28 58 9 5 0 0 0 86 5 18
2014 Indeterminate (permanent) 36 43 10 6 5 0 0 79 11 301
2014 Term 33 44 15 7 0 0 0 78 7 27
2011 Indeterminate (permanent) 40 42 9 7 2 0 0 83 9 305

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 45 10 9 4 0 0 77 13 318
2019 Term 31 47 17 6 0 0 0 78 6 36
2018 Indeterminate (permanent) 25 45 15 11 4 0 0 70 15 260
2018 Term 35 38 15 12 0 0 0 73 12 26
2017 Indeterminate (permanent) 35 43 11 8 3 0 0 78 11 265
2017 Term 49 32 5 9 5 0 0 82 14 18
2014 Indeterminate (permanent) 44 40 7 6 4 0 0 83 9 301
2014 Term 41 41 7 4 7 0 0 81 11 27
2011 Indeterminate (permanent) 45 41 8 5 1 0 0 86 6 305
2008 Indeterminate (permanent) 47 38 7 7 2 0 0 85 8 242

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 35 27 9 6 0 0 58 15 313
2019 Term 31 25 31 8 3 3 0 57 11 36
2018 Indeterminate (permanent) 26 39 19 7 8 0 0 66 15 261
2018 Term 27 35 23 12 4 0 0 62 15 26
2017 Indeterminate (permanent) 23 38 22 10 7 0 0 61 17 266
2017 Term 68 28 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 16 40 28 10 6 0 0 56 16 301
2014 Term 26 52 7 15 0 0 0 78 15 27
2011 Indeterminate (permanent) 18 38 29 9 6 0 0 56 15 306
2008 Indeterminate (permanent) 18 37 28 11 5 0 0 55 16 244

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 28 36 14 3 1 1 18 46 318
2019 Term 14 22 33 19 6 3 3 26 38 36
2018 Indeterminate (permanent) 17 32 36 12 3 0 0 15 49 260
2018 Term 12 23 38 23 4 0 0 27 35 26
2017 Indeterminate (permanent) 22 31 30 12 4 0 1 17 53 268
2017 Term 0 14 14 42 26 5 0 71 15 18
2014 Indeterminate (permanent) 7 18 40 23 11 1 1 34 25 300
2014 Term 0 11 48 15 22 4 0 38 12 27
2011 Indeterminate (permanent) 11 27 37 17 7 0 1 24 39 305
2008 Indeterminate (permanent) 12 22 34 23 8 0 1 31 34 243

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 25 28 21 7 1 0 28 43 316
2019 Term 11 19 19 33 17 0 0 50 31 36
2018 Indeterminate (permanent) 20 27 30 17 5 0 1 23 47 259
2018 Term 28 12 16 20 12 8 4 36 45 25
2017 Indeterminate (permanent) 24 28 22 16 7 1 1 24 53 267
2017 Term 5 9 46 14 21 5 0 37 15 18
2014 Indeterminate (permanent) 5 13 27 34 19 1 2 54 18 300
2014 Term 0 19 11 37 30 4 0 69 19 27
2011 Indeterminate (permanent) 9 22 24 24 17 1 3 43 32 304
2008 Indeterminate (permanent) 9 14 26 26 20 1 3 48 25 243

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 28 29 24 14 3 1 1 17 58 316
2019 Term 28 17 31 17 8 0 0 25 44 36
2018 Indeterminate (permanent) 27 33 23 14 3 0 0 17 60 259
2018 Term 27 15 31 19 4 4 0 24 44 26
2017 Indeterminate (permanent) 29 29 25 11 5 1 1 16 58 266
2017 Term 14 9 54 5 5 9 5 11 27 18
2014 Indeterminate (permanent) 18 23 36 14 6 1 2 21 42 300
2014 Term 4 15 30 48 4 0 0 52 19 27
2011 Indeterminate (permanent) 20 24 34 11 10 0 1 21 44 305
2008 Indeterminate (permanent) 10 16 35 23 12 1 2 37 27 243

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 16 42 26 5 1 1 32 26 315
2019 Term 6 19 28 31 14 3 0 46 26 36
2018 Indeterminate (permanent) 11 16 39 27 6 0 0 34 27 255
2018 Term 8 19 31 35 8 0 0 42 27 26
2017 Indeterminate (permanent) 11 23 38 19 7 0 1 27 34 267
2017 Term 0 0 42 23 26 9 0 54 0 18
2014 Indeterminate (permanent) 5 14 38 32 9 1 1 42 19 297
2014 Term 0 4 33 41 22 0 0 63 4 27
2011 Indeterminate (permanent) 9 15 40 25 11 0 0 36 24 304
2008 Indeterminate (permanent) 8 11 38 29 11 0 2 41 19 242

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 22 26 31 16 4 1 1 20 49 315
2019 Term 22 11 22 17 14 8 6 35 39 36
2018 Indeterminate (permanent) 22 26 31 16 3 0 1 19 50 258
2018 Term 23 19 19 27 0 4 8 30 48 26
2017 Indeterminate (permanent) 26 25 26 14 6 1 1 20 53 267
2017 Term 5 9 28 23 31 5 0 56 15 18
2014 Indeterminate (permanent) 11 26 30 21 8 2 1 30 38 300
2014 Term 4 7 44 19 22 4 0 42 12 27
2011 Indeterminate (permanent) 14 28 30 16 10 1 2 26 43 305
2008 Indeterminate (permanent) 9 22 35 19 10 1 3 31 33 243

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 16 27 35 14 2 1 50 23 314
2019 Term 8 11 17 31 25 3 6 61 21 36
2018 Indeterminate (permanent) 8 16 34 33 9 1 1 42 24 258
2018 Term 8 15 27 27 8 12 4 41 27 26
2017 Indeterminate (permanent) 10 15 32 27 13 1 1 41 26 267
2017 Term 5 18 18 14 40 5 0 56 24 18
2014 Indeterminate (permanent) 9 17 34 26 9 3 3 36 28 300
2014 Term 4 11 26 37 7 11 4 52 17 27
2011 Indeterminate (permanent) 11 24 31 20 10 2 2 30 37 305
2008 Indeterminate (permanent) 16 27 30 15 7 4 2 23 46 244

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 26 36 13 3 1 0 16 47 317
2019 Term 21 21 35 12 6 3 3 19 44 34
2018 Indeterminate (permanent) 21 29 34 12 2 1 0 14 51 259
2018 Term 23 27 35 8 0 8 0 8 54 26
2017 Indeterminate (permanent) 19 28 35 11 6 0 0 18 47 267
2017 Term 5 5 46 35 5 5 0 42 10 18
2014 Indeterminate (permanent) 16 25 36 14 5 2 1 20 43 300
2014 Term 7 22 26 30 15 0 0 44 30 27

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 6 13 31 31 18 1 1 50 19 316
2019 Term 3 14 22 33 25 0 3 60 17 36
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 67 9 6 4 7 0 6 82 12 316
2019 Term 86 3 3 3 3 0 3 91 6 36
2017 Indeterminate (permanent) 63 9 7 6 7 0 7 79 14 267
2017 Term 68 5 5 5 5 0 14 84 11 18
2014 Indeterminate (permanent) 71 10 7 4 3 0 5 86 7 300
2014 Term 52 22 11 0 7 0 7 80 8 27
2011 Indeterminate (permanent) 70 9 4 5 5 0 6 84 11 306
2008 Indeterminate (permanent) 57 9 9 5 5 3 12 78 12 244

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 27 19 19 12 3 1 48 32 317
2019 Term 23 43 6 14 6 9 0 72 22 35
2018 Indeterminate (permanent) 13 33 19 17 14 3 1 48 32 258
2018 Term 27 12 19 15 19 8 0 42 38 26
2017 Indeterminate (permanent) 18 36 16 17 8 3 2 57 26 266
2017 Term 40 18 18 18 0 5 0 61 19 18
2014 Indeterminate (permanent) 28 35 12 11 6 5 3 69 18 300
2014 Term 26 41 11 11 4 7 0 72 16 27

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 32 8 16 9 0 0 67 25 315
2019 Term 36 36 17 6 6 0 0 72 11 36
2018 Indeterminate (permanent) 29 31 12 18 11 0 0 59 29 255
2018 Term 35 19 12 19 15 0 0 54 35 26
2017 Indeterminate (permanent) 35 36 9 12 8 0 0 71 20 267
2017 Term 49 32 5 14 0 0 0 82 14 18
2014 Indeterminate (permanent) 38 37 9 11 4 1 0 76 15 300
2014 Term 41 41 0 19 0 0 0 81 19 27

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 37 38 10 11 3 0 0 75 15 318
2019 Term 44 28 11 17 0 0 0 72 17 36
2018 Indeterminate (permanent) 35 39 11 10 5 0 0 74 15 258
2018 Term 50 23 4 8 15 0 0 73 23 26
2017 Indeterminate (permanent) 39 40 7 9 5 0 0 79 14 267
2017 Term 49 42 5 5 0 0 0 91 5 18
2014 Indeterminate (permanent) 48 40 6 4 2 0 0 87 6 300
2014 Term 44 44 4 7 0 0 0 89 7 27

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 34 45 11 7 3 0 0 79 10 317
2019 Term 39 44 11 6 0 0 0 83 6 36
2018 Indeterminate (permanent) 28 47 14 7 3 0 0 76 10 258
2018 Term 50 15 12 8 15 0 0 65 23 26
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 32 10 5 2 1 1 83 7 318
2019 Term 66 29 3 3 0 0 0 94 3 35

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 35 13 11 5 0 0 71 16 317
2019 Term 50 25 17 8 0 0 0 75 8 36
2018 Indeterminate (permanent) 33 35 13 12 7 0 0 68 19 259
2018 Term 27 35 15 8 15 0 0 62 23 26
2017 Indeterminate (permanent) 32 34 12 12 7 1 0 68 20 268
2017 Term 37 40 5 5 9 5 0 81 15 18
2014 Indeterminate (permanent) 34 40 11 10 4 1 0 75 14 301
2014 Term 41 22 15 11 7 4 0 65 19 27
2011 Indeterminate (permanent) 36 40 12 7 5 1 0 76 12 306
2008 Indeterminate (permanent) 26 42 11 9 9 2 1 70 19 243

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 33 9 7 4 1 0 79 12 317
2019 Term 64 14 14 6 0 3 0 80 6 36
2018 Indeterminate (permanent) 42 31 12 7 6 2 0 75 13 259
2018 Term 46 38 4 0 12 0 0 85 12 26
2017 Indeterminate (permanent) 41 32 12 7 6 2 0 75 13 268
2017 Term 63 18 9 0 5 5 0 85 5 18
2014 Indeterminate (permanent) 47 28 13 7 3 2 0 76 10 301
2014 Term 59 26 4 7 4 0 0 85 11 27
2011 Indeterminate (permanent) 43 29 10 9 4 4 0 75 14 306
2008 Indeterminate (permanent) 36 30 13 8 7 7 0 70 16 243

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 40 36 10 10 3 1 0 77 13 314
2019 Term 47 33 11 3 3 0 3 83 6 36
2018 Indeterminate (permanent) 40 33 10 12 5 0 0 73 17 257
2018 Term 35 31 4 15 12 4 0 68 28 26
2017 Indeterminate (permanent) 39 37 8 10 5 0 0 77 15 268
2017 Term 68 18 5 5 0 5 0 90 5 18
2014 Indeterminate (permanent) 40 42 6 9 3 1 0 83 12 301
2014 Term 37 30 15 15 0 4 0 69 15 27
2011 Indeterminate (permanent) 41 35 10 6 6 2 0 78 12 306
2008 Indeterminate (permanent) 30 42 9 10 7 1 0 73 17 244

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 7 6 3 4 0 7 85 8 316
2019 Term 94 0 3 0 0 0 3 97 0 36
2017 Indeterminate (permanent) 68 8 4 3 8 0 9 84 12 266
2017 Term 86 0 5 0 5 0 5 90 5 18
2014 Indeterminate (permanent) 73 10 5 2 4 0 6 89 6 300
2014 Term 78 4 7 4 4 0 4 85 8 27
2011 Indeterminate (permanent) 73 7 6 2 5 0 8 87 7 306
2008 Indeterminate (permanent) 63 7 5 3 5 2 14 84 10 243

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 23 6 4 4 1 0 85 9 318
2019 Term 67 14 3 8 3 3 3 85 12 36
2017 Indeterminate (permanent) 62 19 6 6 4 2 1 84 10 268
2017 Term 72 14 5 0 5 5 0 90 5 18
2014 Indeterminate (permanent) 60 25 5 4 3 1 2 88 8 301
2014 Term 63 22 4 0 4 4 4 92 4 27
2011 Indeterminate (permanent) 55 31 5 5 2 0 1 88 7 306

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 60 21 11 3 4 1 0 81 7 318
2019 Term 67 25 6 3 0 0 0 92 3 36
2018 Indeterminate (permanent) 49 28 12 6 6 0 0 77 12 259
2018 Term 50 27 4 8 8 4 0 80 16 26
2017 Indeterminate (permanent) 51 25 9 5 7 1 0 78 13 268
2017 Term 68 9 5 5 5 9 0 85 10 18

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 45 33 9 9 4 0 1 79 12 317
2019 Term 56 25 11 8 0 0 0 81 8 36
2018 Indeterminate (permanent) 41 33 11 7 7 0 0 75 15 256
2018 Term 54 19 8 12 8 0 0 73 19 26
2017 Indeterminate (permanent) 47 27 12 5 9 0 1 74 14 268
2017 Term 63 28 0 0 9 0 0 91 9 18
2014 Indeterminate (permanent) 50 30 8 7 5 0 0 81 11 301
2014 Term 37 44 11 0 7 0 0 81 7 27
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 34 18 15 15 4 0 50 31 315
2019 Term 36 17 14 19 6 8 0 58 27 36
2018 Indeterminate (permanent) 13 34 19 20 12 2 0 48 33 261
2018 Term 15 23 27 4 19 12 0 43 26 26
2017 Indeterminate (permanent) 14 29 16 21 14 5 0 46 37 268
2017 Term 31 23 18 18 0 9 0 59 20 18
2014 Indeterminate (permanent) 23 42 14 12 5 5 0 68 17 301
2014 Term 46 42 0 0 0 12 0 100 0 26
2011 Indeterminate (permanent) 21 35 18 12 10 3 0 58 24 306

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 28 14 23 21 1 0 42 44 316
2019 Term 28 25 8 19 17 3 0 54 37 36
2018 Indeterminate (permanent) 8 31 17 26 19 0 0 38 45 259
2018 Term 12 19 23 12 23 12 0 35 39 26
2017 Indeterminate (permanent) 11 27 17 24 20 1 0 39 44 268
2017 Term 40 23 9 23 0 5 0 66 24 18
2014 Indeterminate (permanent) 19 45 15 13 7 3 0 65 20 301
2014 Term 41 52 4 0 4 0 0 93 4 27
2011 Indeterminate (permanent) 20 34 18 17 11 1 0 54 28 306
2008 Indeterminate (permanent) 24 32 16 17 12 0 0 55 29 244

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 8 26 18 24 21 2 0 35 46 316
2019 Term 17 20 20 20 14 9 0 41 38 35
2018 Indeterminate (permanent) 5 24 21 25 21 3 0 30 47 261
2018 Term 4 23 27 19 19 8 0 29 42 26
2017 Indeterminate (permanent) 8 24 19 24 20 4 0 34 46 268
2017 Term 37 15 15 24 0 10 0 57 27 17
2014 Indeterminate (permanent) 15 39 18 16 7 6 0 57 24 300
2014 Term 30 41 11 11 0 7 0 76 12 27
2011 Indeterminate (permanent) 12 37 19 19 11 3 0 51 30 306
2008 Indeterminate (permanent) 10 38 14 23 10 4 0 50 34 243

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 28 16 24 20 2 0 39 45 316
2019 Term 14 28 17 17 22 3 0 43 40 36
2018 Indeterminate (permanent) 4 30 14 27 24 1 0 34 51 260
2018 Term 8 23 15 23 23 8 0 33 50 26
2017 Indeterminate (permanent) 7 30 13 26 20 3 0 38 48 267
2017 Term 26 23 18 23 0 9 0 54 25 18
2014 Indeterminate (permanent) 15 36 21 17 8 2 0 52 26 301
2014 Term 33 30 15 22 0 0 0 63 22 27
2011 Indeterminate (permanent) 13 40 14 21 11 2 0 54 32 306
2008 Indeterminate (permanent) 14 42 13 16 13 2 1 57 30 243

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 13 19 23 16 12 14 4 38 33 318
2019 Term 17 22 6 11 11 31 3 58 33 36
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 13 45 15 18 8 1 0 59 26 318
2019 Term 17 44 14 11 11 3 0 63 23 36
2018 Indeterminate (permanent) 12 40 17 23 8 0 0 52 31 260
2018 Term 15 50 8 15 12 0 0 65 27 26
2017 Indeterminate (permanent) 15 34 17 22 12 1 0 50 33 268
2017 Term 35 18 23 18 0 5 0 56 19 18
2014 Indeterminate (permanent) 28 46 14 7 4 1 0 75 11 301
2014 Term 37 48 4 11 0 0 0 85 11 27
2011 Indeterminate (permanent) 33 42 16 6 1 1 0 76 8 305

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 32 21 23 14 1 0 41 38 317
2019 Term 11 34 14 17 14 9 0 50 34 35

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 26 34 17 11 9 2 0 62 20 316
2019 Term 39 28 17 11 3 3 0 69 14 36
2018 Indeterminate (permanent) 23 40 16 13 7 2 0 64 20 258
2018 Term 27 27 27 15 4 0 0 54 19 26
2017 Indeterminate (permanent) 29 38 15 10 6 3 0 69 16 268
2017 Term 23 28 18 5 0 26 0 69 6 18
2014 Indeterminate (permanent) 34 36 12 10 4 3 1 73 15 300
2014 Term 44 41 11 0 0 4 0 88 0 27
2011 Indeterminate (permanent) 33 37 12 9 5 3 0 73 14 305
2008 Indeterminate (permanent) 27 39 12 10 9 2 0 68 20 244

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 19 33 21 15 11 1 0 53 26 317
2019 Term 25 36 17 11 8 3 0 63 20 36
2018 Indeterminate (permanent) 17 36 21 18 8 0 0 53 26 258
2018 Term 19 31 15 23 12 0 0 50 35 26

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 15 19 17 24 8 2 35 45 318
2019 Term 19 17 17 8 28 11 0 41 41 36
2018 Indeterminate (permanent) 10 17 20 21 21 8 2 31 47 260
2018 Term 4 19 19 27 15 12 4 27 50 26
2017 Indeterminate (permanent) 12 19 16 22 19 10 2 36 46 268
2017 Term 40 18 14 9 9 9 0 64 20 18
2014 Indeterminate (permanent) 16 21 16 15 14 16 2 45 36 300
2014 Term 22 15 11 15 15 22 0 48 38 27
2011 Indeterminate (permanent) 13 25 21 12 14 12 3 44 31 306

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 29 15 21 17 1 0 46 39 316
2019 Term 33 28 8 11 11 8 0 67 24 36
2018 Indeterminate (permanent) 11 34 21 20 13 0 0 45 33 261
2018 Term 15 38 19 8 19 0 0 54 27 26
2017 Indeterminate (permanent) 19 35 18 16 10 1 0 55 27 268
2017 Term 31 46 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 30 37 12 13 7 1 0 67 21 301
2014 Term 30 44 7 7 4 7 0 80 12 27
2011 Indeterminate (permanent) 34 37 13 12 4 0 0 71 16 306
2008 Indeterminate (permanent) 29 40 11 13 6 1 0 70 19 243

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 15 21 14 21 26 2 1 37 48 317
2019 Term 22 28 14 17 14 6 0 53 32 36
2018 Indeterminate (permanent) 8 28 17 20 25 1 2 38 45 260
2018 Term 8 27 15 19 23 8 0 38 46 26
2017 Indeterminate (permanent) 14 25 16 20 19 1 3 42 41 267
2017 Term 40 23 9 14 14 0 0 63 28 18
2014 Indeterminate (permanent) 26 30 10 14 17 2 1 57 32 301
2014 Term 30 44 4 7 11 4 0 77 19 27
2011 Indeterminate (permanent) 25 24 13 19 18 1 1 50 37 306
2008 Indeterminate (permanent) 17 36 14 15 16 1 1 55 32 244

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 48 27 11 7 3 1 3 78 11 317
2019 Term 50 36 3 0 3 6 3 94 3 36

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 65 11 6 2 3 2 11 87 6 318
2019 Term 56 14 8 0 3 8 11 86 3 36

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 39 26 17 8 6 2 3 68 14 318
2019 Term 44 31 14 0 3 6 3 82 3 36

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 23 16 12 8 2 3 62 20 317
2019 Term 42 31 11 0 6 8 3 81 6 36

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 16 14 14 13 3 5 56 29 314
2019 Term 44 11 14 11 3 14 3 67 17 36

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 68 11 6 4 5 1 4 84 9 318
2019 Term 69 6 11 3 0 8 3 84 3 36

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 66 10 6 4 5 5 3 83 10 315
2019 Term 71 0 3 9 0 11 6 86 10 35

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 78 6 2 2 2 2 8 93 4 317
2019 Term 69 6 0 0 0 11 14 100 0 36

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 17 40 19 16 5 3 0 59 22 318
2019 Term 25 44 14 14 0 3 0 71 14 36
2018 Indeterminate (permanent) 13 38 25 17 4 3 0 53 21 260
2018 Term 15 31 31 8 15 0 0 46 23 26
2017 Indeterminate (permanent) 17 45 19 12 4 3 0 63 17 267
2017 Term 40 32 9 9 5 5 0 76 15 18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 45 16 9 7 1 0 68 16 315
2019 Term 37 29 14 9 9 3 0 68 18 35
2018 Indeterminate (permanent) 34 37 15 9 5 1 0 72 13 258
2018 Term 32 36 12 4 16 0 0 68 20 25
2017 Indeterminate (permanent) 32 44 12 6 5 1 0 77 11 267
2017 Term 54 18 9 9 5 5 0 76 15 18
2014 Indeterminate (permanent) 42 38 9 7 2 1 0 82 9 301
2014 Term 52 41 0 4 4 0 0 93 7 27
2011 Indeterminate (permanent) 37 36 14 7 3 3 0 75 10 306

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 39 13 5 4 2 0 77 9 316
2019 Term 42 28 17 8 3 3 0 71 11 36
2018 Indeterminate (permanent) 37 38 15 5 3 2 0 77 8 259
2018 Term 35 31 8 8 15 4 0 68 24 26
2017 Indeterminate (permanent) 36 41 13 4 4 2 0 79 8 266
2017 Term 49 23 9 9 5 5 0 76 15 18
2014 Indeterminate (permanent) 45 35 11 4 1 4 0 84 5 301
2014 Term 59 33 4 4 0 0 0 93 4 27

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 40 12 6 6 0 0 76 12 317
2019 Term 50 33 11 3 0 3 0 86 3 36
2018 Indeterminate (permanent) 39 36 13 8 4 0 0 75 12 260
2018 Term 38 35 8 4 15 0 0 73 19 26
2017 Indeterminate (permanent) 40 36 12 9 4 0 0 76 12 267
2017 Term 63 32 5 0 0 0 0 95 0 18
2014 Indeterminate (permanent) 49 38 5 4 3 0 0 87 8 301
2014 Term 59 33 7 0 0 0 0 93 0 27
2011 Indeterminate (permanent) 47 34 11 6 2 0 0 81 8 306
2008 Indeterminate (permanent) 43 39 9 5 5 0 0 82 10 244

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 27 33 19 12 9 0 0 60 21 316
2019 Term 36 25 25 11 0 3 0 63 11 36
2018 Indeterminate (permanent) 28 31 20 15 5 0 0 59 21 259
2018 Term 27 31 23 4 15 0 0 58 19 26
2017 Indeterminate (permanent) 27 37 19 11 6 1 0 64 17 268
2017 Term 45 32 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 43 38 10 6 3 1 0 82 9 301
2014 Term 44 37 11 7 0 0 0 81 7 27
2011 Indeterminate (permanent) 38 36 14 7 4 0 0 74 11 304

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 36 17 16 8 0 0 60 23 315
2019 Term 33 31 25 8 0 3 0 66 9 36
2018 Indeterminate (permanent) 23 36 20 14 7 0 0 59 21 259
2018 Term 23 35 23 4 15 0 0 58 19 26
2017 Indeterminate (permanent) 25 38 18 12 6 1 0 64 18 267
2017 Term 40 37 14 9 0 0 0 77 9 18
2014 Indeterminate (permanent) 40 42 9 6 3 0 0 82 9 301
2014 Term 41 41 11 7 0 0 0 81 7 27
2011 Indeterminate (permanent) 35 40 12 8 4 0 0 75 13 304
2008 Indeterminate (permanent) 38 41 10 6 5 0 0 80 11 244

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 25 18 12 11 4 0 57 25 318
2019 Term 31 26 20 11 6 6 0 61 18 35
2018 Indeterminate (permanent) 27 22 22 15 10 4 0 51 26 259
2018 Term 15 27 35 4 15 4 0 44 20 26
2017 Indeterminate (permanent) 31 24 16 14 9 4 1 59 25 267
2017 Term 49 14 9 23 0 5 0 66 24 18
2014 Indeterminate (permanent) 42 31 11 5 6 4 1 76 12 301
2014 Term 30 33 15 11 7 4 0 65 19 27
2011 Indeterminate (permanent) 37 28 13 11 7 4 0 68 19 304
2008 Indeterminate (permanent) 30 28 17 12 8 5 0 61 21 243
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Indeterminate (permanent) 24 36 40 316
2019 Term 22 33 44 36
2018 Indeterminate (permanent) 27 36 37 259
2018 Term 27 23 50 26
2017 Indeterminate (permanent) 25 40 34 267
2017 Term 14 35 51 18
2014 Indeterminate (permanent) 18 46 36 301
2014 Term 26 30 44 27
2011 Indeterminate (permanent) 21 45 34 306

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Indeterminate (permanent) 13 32 24 25 1 4 75
2018 Indeterminate (permanent) 25 26 20 23 0 6 69
2017 Indeterminate (permanent) 25 15 24 30 0 6 67
2014 Indeterminate (permanent) 15 32 13 27 9999 13 54
2011 Indeterminate (permanent) 17 20 25 25 9999 13 64
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 44 49 5 2 0 0 1 93 2 317
2019 Term 8 67 11 8 3 0 3 77 11 36

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 61 28 5 2 1 2 1 91 3 317
2019 Term 67 19 3 3 0 6 3 94 3 36
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 21 79 317
2019 Term 19 81 36
2018 Indeterminate (permanent) 15 85 261
2018 Term 19 81 26

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 44 56 64

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 69 31 64

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 8 92 64

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 64

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 34 66 64

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 34 66 64

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 42 58 64

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 39 61 64

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 31 69 64

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 50 50 64

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 28 72 64

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 9 91 64

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 47 53 64

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 17 83 64

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 17 83 64

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 52 48 64

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 22 78 64

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 64

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 64

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 13 88 64

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 11 89 64

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 30 70 64

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 22 78 316
2019 Term 17 83 36

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 17 20 12 12 24 4 39 34 316
2019 Term 17 14 22 8 6 25 8 46 21 36
2018 Indeterminate (permanent) 10 17 22 11 12 22 5 37 33 258
2018 Term 8 8 19 15 8 31 12 27 40 26
2017 Indeterminate (permanent) 13 16 22 9 10 25 6 42 27 268
2017 Term 26 5 14 14 0 32 9 53 24 18
2014 Indeterminate (permanent) 14 16 17 7 7 31 7 48 24 301
2014 Term 19 11 11 0 0 48 11 73 0 27

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 23 31 16 14 9 7 0 59 24 316
2019 Term 33 19 19 8 6 14 0 61 16 36
2018 Indeterminate (permanent) 20 35 17 13 7 6 1 60 22 260
2018 Term 19 23 19 15 12 12 0 48 30 26
2017 Indeterminate (permanent) 26 32 18 9 7 6 1 63 17 268
2017 Term 45 32 0 9 0 14 0 89 11 18
2014 Indeterminate (permanent) 31 33 15 8 4 9 1 70 14 301
2014 Term 48 22 15 4 0 11 0 79 4 27
2011 Indeterminate (permanent) 41 33 13 8 2 3 0 76 10 305
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 10 90 314
2018 Indeterminate (permanent) 7 93 260
2018 Term 19 81 26

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 26 74 31
2018 Indeterminate (permanent) 32 68 19

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31
2018 Indeterminate (permanent) 0 100 19

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31
2018 Indeterminate (permanent) 0 100 19

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 29 71 31
2018 Indeterminate (permanent) 37 63 19

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 31

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 31

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31
2018 Indeterminate (permanent) 0 100 19

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 35 65 31
2018 Indeterminate (permanent) 32 68 19

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 29 71 31

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 31

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 19 81 31

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31
2018 Indeterminate (permanent) 0 100 19

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 19 81 31

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31
2018 Indeterminate (permanent) 0 100 19

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 31
2018 Indeterminate (permanent) 32 68 19

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 0 100 31
2018 Indeterminate (permanent) 32 68 19

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 23 77 31

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 61 39 31
2018 Indeterminate (permanent) 32 68 19

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 14 86 316

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 13 16 23 5 6 32 4 46 17 316
2019 Term 19 19 31 3 0 14 14 54 4 36
2018 Indeterminate (permanent) 14 22 23 5 4 28 4 53 14 259
2018 Term 8 8 19 4 15 31 15 29 36 26
2017 Indeterminate (permanent) 14 15 22 4 4 36 6 49 14 268
2017 Term 40 5 23 5 0 18 9 62 6 18
2014 Indeterminate (permanent) 19 13 18 2 2 40 6 59 7 301
2014 Term 23 12 12 0 0 46 8 75 0 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 30 25 21 7 6 11 0 62 14 317
2019 Term 36 31 19 6 0 8 0 73 6 36
2018 Indeterminate (permanent) 26 35 22 6 3 8 0 66 10 257
2018 Term 23 19 15 12 15 15 0 50 32 26
2017 Indeterminate (permanent) 31 32 18 3 4 10 1 71 8 268
2017 Term 54 23 9 5 0 9 0 85 5 18
2014 Indeterminate (permanent) 33 30 17 2 1 16 0 76 4 300
2014 Term 56 30 0 0 0 15 0 100 0 27
2011 Indeterminate (permanent) 47 32 10 3 1 7 0 85 4 305
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 32 34 15 11 7 0 1 67 18 317
2019 Term 28 28 17 8 11 6 3 61 21 36
2018 Indeterminate (permanent) 26 32 22 10 10 0 0 59 19 259
2018 Term 27 31 19 15 8 0 0 58 23 26
2017 Indeterminate (permanent) 32 26 19 11 11 1 0 59 22 266
2017 Term 45 23 18 9 0 5 0 71 10 18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 28 28 19 13 0 0 40 32 316
2019 Term 14 28 25 22 6 3 3 44 29 36
2018 Indeterminate (permanent) 13 25 33 19 10 0 0 38 29 258
2018 Term 4 38 38 15 4 0 0 42 19 26
2017 Indeterminate (permanent) 8 31 27 16 17 0 0 39 33 268
2017 Term 14 45 23 14 0 5 0 61 15 18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 20 35 22 15 7 0 1 55 22 316
2019 Term 22 25 28 17 3 3 3 50 21 36
2018 Indeterminate (permanent) 16 33 27 13 10 0 0 50 23 261
2018 Term 8 50 23 12 8 0 0 58 19 26
2017 Indeterminate (permanent) 13 35 25 13 12 0 1 49 26 267
2017 Term 40 37 18 0 0 5 0 81 0 18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 11 24 29 19 16 0 1 35 35 314
2019 Term 21 12 24 24 12 3 6 35 39 34
2018 Indeterminate (permanent) 13 27 23 21 16 0 0 39 37 261
2018 Term 19 23 23 15 19 0 0 42 35 26
2017 Indeterminate (permanent) 10 22 25 20 21 0 0 32 42 267
2017 Term 31 23 28 5 9 5 0 56 15 18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 36 30 21 7 5 0 1 67 12 316
2019 Term 31 33 19 6 0 3 8 72 6 36
2018 Indeterminate (permanent) 36 32 20 7 4 0 1 68 11 260
2018 Term 35 38 19 8 0 0 0 73 8 26
2017 Indeterminate (permanent) 29 35 19 8 8 1 2 65 16 266
2017 Term 58 23 9 0 0 9 0 90 0 18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 24 32 24 10 8 0 1 57 19 316
2019 Term 25 36 14 14 6 3 3 65 21 36
2018 Indeterminate (permanent) 25 30 23 11 10 0 0 55 21 260
2018 Term 15 38 27 15 4 0 0 54 19 26
2017 Indeterminate (permanent) 20 33 21 15 10 0 0 53 26 267
2017 Term 54 18 18 5 5 0 0 72 9 18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 18 34 24 14 10 0 0 52 24 317
2019 Term 28 31 14 17 6 3 3 62 24 36
2018 Indeterminate (permanent) 12 34 27 18 7 0 1 47 26 258
2018 Term 27 19 19 19 15 0 0 46 35 26
2017 Indeterminate (permanent) 15 33 24 18 9 0 0 48 28 268
2017 Term 40 28 18 9 0 5 0 71 10 18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 12 26 28 21 13 0 0 38 34 314
2019 Term 22 25 22 17 8 3 3 50 26 36
2018 Indeterminate (permanent) 6 30 32 17 13 1 0 37 30 259
2018 Term 12 38 19 15 15 0 0 50 31 26
2017 Indeterminate (permanent) 7 26 25 22 18 1 0 33 41 268
2017 Term 35 28 23 9 0 5 0 66 10 18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 16 28 21 20 14 0 0 45 34 316
2019 Term 22 28 17 17 11 3 3 53 29 36
2018 Indeterminate (permanent) 13 26 31 17 14 0 0 39 31 259
2018 Term 12 38 12 12 27 0 0 50 38 26
2017 Indeterminate (permanent) 12 27 20 21 19 1 0 39 41 267
2017 Term 23 35 28 0 9 5 0 61 10 18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 33 26 19 12 11 0 0 58 23 316
2019 Term 39 25 19 6 3 6 3 70 9 36

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 27 30 24 11 8 0 0 57 19 313
2019 Term 28 28 25 11 3 3 3 59 15 36
2018 Indeterminate (permanent) 24 29 26 14 6 1 1 53 20 258
2018 Term 15 46 23 8 8 0 0 62 15 26
2017 Indeterminate (permanent) 23 30 23 14 8 1 1 55 22 267
2017 Term 18 42 31 5 0 5 0 63 5 18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 24 13 4 5 0 1 77 9 315
2019 Term 49 23 6 11 3 3 6 78 16 35
2018 Indeterminate (permanent) 58 21 12 4 3 0 2 81 7 257
2018 Term 27 35 23 8 8 0 0 62 15 26
2017 Indeterminate (permanent) 56 23 11 5 4 0 1 80 9 266
2017 Term 54 32 14 0 0 0 0 86 0 18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 73 15 4 2 1 0 6 93 3 317
2019 Term 67 14 0 0 3 3 14 97 3 36
2018 Indeterminate (permanent) 73 11 7 3 1 0 4 88 4 258
2018 Term 65 19 8 4 4 0 0 85 8 26

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 60 19 8 5 7 1 2 80 12 317
2019 Term 64 8 14 6 0 6 3 79 6 36
2018 Indeterminate (permanent) 62 17 9 4 6 0 2 80 10 259
2018 Term 50 27 0 0 15 8 0 83 17 26
2017 Indeterminate (permanent) 71 13 6 3 5 1 1 86 8 267
2017 Term 82 5 5 0 5 0 5 90 5 18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 42 37 14 4 3 0 1 79 7 315
2019 Term 36 31 19 8 0 3 3 71 9 36
2018 Indeterminate (permanent) 42 36 12 4 5 0 1 79 9 260
2018 Term 42 35 12 8 4 0 0 77 12 26
2017 Indeterminate (permanent) 48 36 8 5 2 0 1 85 7 266
2017 Term 68 23 0 5 5 0 0 91 9 18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 20 17 8 7 0 1 67 15 315
2019 Term 54 17 6 11 6 3 3 76 18 35
2018 Indeterminate (permanent) 39 26 13 11 10 1 0 66 21 260
2018 Term 38 23 12 0 27 0 0 62 27 26
2017 Indeterminate (permanent) 43 27 9 11 9 0 1 71 20 267
2017 Term 72 14 9 0 5 0 0 86 5 18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 46 16 5 2 1 0 30 88 5 315
2019 Term 64 6 0 0 0 3 28 100 0 36
2018 Indeterminate (permanent) 50 13 4 2 1 0 29 89 5 256
2018 Term 42 8 0 0 0 0 50 100 0 26
2017 Indeterminate (permanent) 50 16 6 2 1 0 24 88 4 267
2017 Term 68 0 0 0 5 0 28 94 6 18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 55 25 10 3 2 0 4 84 5 315
2019 Term 78 8 3 0 0 3 8 97 0 36
2018 Indeterminate (permanent) 54 25 9 7 2 1 3 81 10 260
2018 Term 44 24 8 4 0 0 20 85 5 25
2017 Indeterminate (permanent) 57 26 8 3 2 0 3 86 5 264
2017 Term 77 14 0 5 5 0 0 91 9 18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 72 16 5 2 3 1 2 90 5 315
2019 Term 8 31 11 19 25 3 3 41 47 36
2018 Indeterminate (permanent) 69 20 3 2 2 1 2 92 4 260
2018 Term 0 12 15 31 42 0 0 12 73 26
2017 Indeterminate (permanent) 61 24 8 4 2 0 1 86 6 267
2017 Term 31 0 32 14 23 0 0 31 37 18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 49 29 13 5 2 0 2 80 7 317
2019 Term 53 28 8 6 0 3 3 85 6 36
2018 Indeterminate (permanent) 46 29 18 3 3 1 1 76 5 259
2018 Term 38 38 23 0 0 0 0 77 0 26
2017 Indeterminate (permanent) 54 28 10 4 2 0 2 84 6 265
2017 Term 54 28 14 5 0 0 0 82 5 18

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 30 39 15 6 0 0 39 21 317
2019 Term 19 33 25 22 0 0 0 53 22 36
2018 Indeterminate (permanent) 8 37 34 14 7 0 0 45 21 259
2018 Term 12 27 38 4 15 0 4 40 20 26
2017 Indeterminate (permanent) 7 27 42 16 8 0 0 34 23 266
2017 Term 9 54 32 5 0 0 0 63 5 18

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 14 21 45 17 3 0 0 20 35 315
2019 Term 11 28 28 19 14 0 0 33 39 36
2018 Indeterminate (permanent) 10 25 40 20 4 0 0 25 36 254
2018 Term 12 16 44 20 8 0 0 28 28 25
2017 Indeterminate (permanent) 10 28 40 18 5 0 0 23 37 268
2017 Term 0 23 45 28 5 0 0 32 23 18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 45 15 6 4 1 0 75 11 316
2019 Term 22 39 22 6 3 8 0 67 9 36
2018 Indeterminate (permanent) 23 43 19 9 4 2 0 68 13 260
2018 Term 19 42 15 4 19 0 0 62 23 26
2017 Indeterminate (permanent) 20 48 16 7 5 3 0 71 12 267
2017 Term 45 37 9 5 0 5 0 85 5 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 15 37 20 18 10 0 0 52 28 317
2019 Term 25 31 22 17 3 3 0 57 20 36
2018 Indeterminate (permanent) 12 34 23 16 12 1 0 47 29 261
2018 Term 12 35 19 15 19 0 0 46 35 26
2017 Indeterminate (permanent) 12 31 23 21 11 2 0 44 32 267
2017 Term 35 37 9 14 5 0 0 72 18 18
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 16 84 317
2019 Term 6 94 36
2017 Indeterminate (permanent) 22 78 268
2014 Indeterminate (permanent) 14 86 300
2014 Term 19 81 27

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 90 10 50
2017 Indeterminate (permanent) 86 14 58
2014 Indeterminate (permanent) 88 12 42

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 52 20 9 9 9 0 0 73 18 44
2017 Indeterminate (permanent) 52 28 4 10 4 0 2 82 14 50
2014 Indeterminate (permanent) 49 32 5 11 3 0 0 81 14 37
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 21 51 13 4 4 5 1 23 77 315
2019 Term 47 11 19 8 0 8 6 55 45 36
2018 Indeterminate (permanent) 25 40 18 8 7 2 0 26 74 260
2018 Term 40 28 4 8 0 20 0 50 50 25
2017 Indeterminate (permanent) 25 30 31 5 4 4 0 26 74 267
2017 Term 23 58 5 0 5 9 0 25 75 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 55 45 230

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Indeterminate (permanent) 69 31 223
2018 Indeterminate (permanent) 51 49 184

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 29 32 8 14 7 2 9 68 23 227
2018 Indeterminate (permanent) 28 26 14 13 12 1 6 58 27 188
2018 Term 0 60 10 30 0 0 0 60 30 10
2017 Indeterminate (permanent) 28 26 12 13 6 3 11 63 23 188
2017 Term 52 41 0 0 7 0 0 93 7 11

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 9 12 15 5 8 7 44 43 26 227
2018 Indeterminate (permanent) 8 11 14 6 13 3 46 36 37 188
2018 Term 0 20 20 10 20 0 30 29 43 10
2017 Indeterminate (permanent) 7 7 12 4 7 10 52 38 31 188
2017 Term 32 14 0 7 7 7 34 77 23 11

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Indeterminate (permanent) 62 13 8 3 3 2 10 85 6 314
2019 Term 56 14 11 3 0 6 11 83 3 36
2018 Indeterminate (permanent) 62 11 5 4 3 2 13 85 9 258
2018 Term 46 8 15 4 4 19 4 70 10 26
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