2019 Public Service Employee Survey Results for National Energy Board by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	42	5	11	5	79	16	62
2019	Non-visible minority	42	44	6	7	1	86	8	292
2017	Visible minority	52	39	0	2	7	91	9	44
2017	Non-visible minority	44	42	3	8	3	86	11	241
2014	Visible minority	56	28	2	7	7	84	14	43
2014	Non-visible minority	36	49	5	6	4	85	11	295
2011	Visible minority	47	38	4	9	2	84	11	45
2011	Non-visible minority	49	44	3	3	1	93	4	279
2008	Visible minority	45	37	5	13	0	82	13	38
2008	Non-visible minority	49	39	5	7	1	88	7	214

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	16	2	2	5	0	6	91	7	62
2019	Non-visible minority	72	11	4	5	4	1	3	86	10	295
2017	Visible minority	64	18	5	5	5	0	5	86	10	44
2017	Non-visible minority	69	12	3	4	7	0	5	85	11	241
2014	Visible minority	70	16	5	2	2	2	2	90	5	43
2014	Non-visible minority	73	14	4	2	3	0	3	89	6	294
2011	Visible minority	82	13	0	4	0	0	0	96	4	45
2011	Non-visible minority	79	9	3	3	3	0	4	91	5	280
2008	Visible minority	79	5	5	0	3	0	8	91	3	38
2008	Non-visible minority	72	14	4	4	4	0	2	88	8	214

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	27	11	6	10	2	72	16	62
2019	Non-visible minority	40	33	8	15	3	0	74	18	294
2017	Visible minority	50	27	7	14	2	0	77	16	44
2017	Non-visible minority	47	27	6	16	4	0	74	20	241
2014	Visible minority	38	26	12	12	12	0	64	24	42
2014	Non-visible minority	37	28	5	18	12	0	65	30	295
2011	Visible minority	60	31	4	4	0	0	91	4	45
2011	Non-visible minority	58	32	5	4	1	0	90	5	280

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	30	18	10	11	0	2	60	22	61
2019	Non-visible minority	30	43	11	13	3	0	0	72	16	293
2018	Visible minority	29	45	12	10	4	0	0	73	14	49
2018	Non-visible minority	21	49	13	13	4	0	0	71	17	237
2017	Visible minority	27	41	9	7	16	0	0	68	23	44
2017	Non-visible minority	33	36	12	13	6	0	0	69	19	239
2014	Visible minority	40	35	12	9	5	0	0	74	14	43
2014	Non-visible minority	30	43	10	11	5	1	0	74	15	295
2011	Visible minority	42	31	11	9	7	0	0	73	16	45
2011	Non-visible minority	40	41	10	5	4	0	0	81	9	281
2008	Visible minority	34	37	11	13	5	0	0	71	18	38
2008	Non-visible minority	27	43	14	10	5	0	0	71	15	214

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	31	13	3	5	0	79	8	61
2019	Non-visible minority	53	36	5	5	1	0	89	6	292
2017	Visible minority	60	26	7	0	7	0	86	7	43
2017	Non-visible minority	56	31	4	6	2	0	87	8	241
2014	Visible minority	62	26	2	2	5	2	90	7	42
2014	Non-visible minority	55	35	4	3	2	1	90	5	295

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	31	6	10	11	73	21	62
2019	Non-visible minority	48	30	9	11	3	78	14	293
2018	Visible minority	51	22	14	8	4	73	12	49
2018	Non-visible minority	42	39	9	6	4	81	10	238
2017	Visible minority	41	32	5	7	16	73	23	44
2017	Non-visible minority	49	31	5	9	6	80	15	240
2014	Visible minority	49	30	7	5	9	79	14	43
2014	Non-visible minority	43	39	7	8	2	82	11	295
2011	Visible minority	47	31	9	9	4	78	13	45
2011	Non-visible minority	43	42	7	6	2	85	8	280

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	38	20	3	17	60	20	60
2019	Non-visible minority	32	41	10	13	4	74	17	294
2018	Visible minority	27	33	18	16	6	59	22	49
2018	Non-visible minority	26	41	13	16	4	67	20	237
2017	Visible minority	28	44	5	16	7	72	23	43
2017	Non-visible minority	34	43	10	8	5	77	13	241
2014	Visible minority	37	47	5	5	7	84	12	43
2014	Non-visible minority	40	40	9	7	4	80	11	295
2011	Visible minority	33	44	13	4	4	78	9	45
2011	Non-visible minority	39	42	11	5	4	81	8	280
2008	Visible minority	39	24	21	13	3	63	16	38
2008	Non-visible minority	39	42	9	6	4	80	10	212

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	35	16	16	15	0	53	31	62
2019	Non-visible minority	21	45	10	16	7	0	66	23	293
2018	Visible minority	17	31	23	13	17	0	48	29	48
2018	Non-visible minority	24	36	14	16	10	0	60	26	238
2017	Visible minority	21	37	9	19	14	0	58	33	43
2017	Non-visible minority	25	40	12	15	7	0	66	22	241
2014	Visible minority	26	47	7	5	16	0	72	21	43
2014	Non-visible minority	27	45	12	11	4	0	72	15	294
2011	Visible minority	24	42	11	16	7	0	67	22	45
2011	Non-visible minority	27	43	13	12	5	1	70	17	280

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	45	8	19	10	63	29	62
2019	Non-visible minority	21	43	13	17	5	64	23	294
2018	Visible minority	22	37	20	12	8	59	20	49
2018	Non-visible minority	20	43	12	14	11	64	24	238
2017	Visible minority	21	47	9	16	7	67	23	43
2017	Non-visible minority	24	44	10	16	6	68	22	241

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	31	18	5	10	0	67	15	61
2019	Non-visible minority	36	41	9	10	4	0	77	14	292
2018	Visible minority	33	49	10	6	2	0	82	8	49
2018	Non-visible minority	36	43	9	9	3	0	79	12	238
2017	Visible minority	33	33	16	9	7	2	67	17	43
2017	Non-visible minority	36	41	10	8	5	1	78	13	241
2014	Visible minority	53	23	7	7	5	5	80	12	43
2014	Non-visible minority	48	38	8	4	2	0	86	7	295
2011	Visible minority	44	38	9	4	2	2	84	7	45
2011	Non-visible minority	51	36	9	2	2	0	87	4	280
2008	Visible minority	58	26	8	8	0	0	84	8	38
2008	Non-visible minority	50	37	5	5	3	0	87	8	212

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	36	16	8	18	0	57	26	61
2019	Non-visible minority	27	39	12	14	8	0	65	22	293
2018	Visible minority	19	38	17	19	8	0	56	27	48
2018	Non-visible minority	24	35	15	17	8	0	60	25	238
2017	Visible minority	23	37	12	9	16	2	62	26	43
2017	Non-visible minority	31	37	11	12	8	1	69	20	240

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	34	13	5	6	0	76	11	62
2019	Non-visible minority	46	36	11	6	1	0	82	7	291
2018	Visible minority	30	45	13	4	9	0	74	13	47
2018	Non-visible minority	41	38	14	6	1	0	79	8	236
2017	Visible minority	61	30	2	5	2	0	91	7	44
2017	Non-visible minority	52	34	10	2	2	0	86	4	241
2014	Visible minority	70	19	9	0	0	2	90	0	43
2014	Non-visible minority	60	29	5	3	2	0	89	6	294
2011	Visible minority	58	29	7	4	0	2	89	5	45
2011	Non-visible minority	57	32	6	3	2	0	90	5	281

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	39	16	18	10	56	27	62
2019	Non-visible minority	25	41	13	13	7	66	20	294
2018	Visible minority	20	35	27	10	8	55	18	49
2018	Non-visible minority	23	40	16	14	7	63	21	237
2017	Visible minority	16	50	9	18	7	66	25	44
2017	Non-visible minority	30	44	8	12	6	74	18	241
2014	Visible minority	33	37	9	9	12	70	21	43
2014	Non-visible minority	26	48	10	12	4	74	16	295
2011	Visible minority	40	36	9	4	11	76	16	45
2011	Non-visible minority	36	43	7	10	4	80	13	281

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	29	19	15	8	2	2	57	23	62
2019	Non-visible minority	31	38	11	11	8	0	0	69	20	294
2018	Visible minority	21	42	15	10	13	0	0	63	23	48
2018	Non-visible minority	30	34	17	13	6	0	0	64	19	237
2017	Visible minority	27	39	11	16	7	0	0	66	23	44
2017	Non-visible minority	33	40	10	13	4	0	0	74	16	241
2014	Visible minority	37	28	14	9	9	2	0	67	19	43
2014	Non-visible minority	34	41	11	10	4	0	0	75	14	294

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	45	12	13	10	0	65	23	60
2019	Non-visible minority	29	43	13	13	2	0	72	15	292
2018	Visible minority	20	31	29	8	12	0	51	20	49
2018	Non-visible minority	23	39	21	11	6	0	62	18	236
2017	Visible minority	25	34	11	14	14	2	60	28	44
2017	Non-visible minority	29	44	10	11	6	0	73	17	241
2014	Visible minority	42	33	9	7	9	0	74	16	43
2014	Non-visible minority	35	44	10	6	4	0	80	10	295
2011	Visible minority	45	32	14	7	2	0	77	9	44
2011	Non-visible minority	41	44	7	6	1	0	85	8	281

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	48	13	5	10	0	73	15	62
2019	Non-visible minority	35	43	11	9	2	0	78	11	295
2018	Visible minority	22	43	14	8	12	0	65	20	49
2018	Non-visible minority	27	44	15	11	2	0	71	14	237
2017	Visible minority	28	40	16	12	5	0	67	16	43
2017	Non-visible minority	39	41	10	7	3	0	80	10	239
2014	Visible minority	51	30	7	2	7	2	83	10	43
2014	Non-visible minority	44	39	7	6	3	0	83	10	295
2011	Visible minority	47	33	9	9	2	0	80	11	45
2011	Non-visible minority	47	40	8	4	1	0	87	5	280
2008	Visible minority	47	39	8	5	0	0	87	5	38
2008	Non-visible minority	49	36	6	7	2	0	85	8	212

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	38	21	8	7	0	2	63	15	61
2019	Non-visible minority	24	33	28	9	5	0	0	58	14	291
2018	Visible minority	24	59	12	0	4	0	0	84	4	49
2018	Non-visible minority	27	36	20	9	8	0	0	63	17	238
2017	Visible minority	30	34	20	9	7	0	0	64	16	44
2017	Non-visible minority	29	36	20	8	6	0	0	65	15	239
2014	Visible minority	19	51	19	5	5	2	0	71	10	43
2014	Non-visible minority	16	40	27	11	5	0	0	56	17	295
2011	Visible minority	27	42	27	2	2	0	0	69	4	45
2011	Non-visible minority	19	37	28	10	6	0	0	56	16	281
2008	Visible minority	34	39	16	8	0	0	3	76	8	38
2008	Non-visible minority	16	36	30	12	6	0	0	52	18	214

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	29	29	8	5	2	3	14	56	62
2019	Non-visible minority	15	27	36	16	4	1	0	20	43	295
2018	Visible minority	13	33	33	17	2	2	0	19	47	48
2018	Non-visible minority	17	30	37	12	4	0	0	16	47	238
2017	Visible minority	11	30	34	16	5	2	2	21	43	44
2017	Non-visible minority	21	29	28	14	8	0	0	22	50	241
2014	Visible minority	7	14	43	19	14	2	0	34	22	42
2014	Non-visible minority	6	17	39	24	12	1	1	37	24	295
2011	Visible minority	11	18	36	22	7	0	7	31	31	45
2011	Non-visible minority	10	28	36	16	8	1	2	24	39	280
2008	Visible minority	8	27	24	38	0	0	3	39	36	37
2008	Non-visible minority	12	21	35	20	11	0	1	32	33	214

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	19	32	19	6	2	2	27	40	62
2019	Non-visible minority	16	26	26	23	9	1	0	32	42	293
2018	Visible minority	17	33	23	19	4	0	4	24	52	48
2018	Non-visible minority	22	23	30	17	6	1	0	24	45	236
2017	Visible minority	16	19	37	16	7	0	5	24	37	43
2017	Non-visible minority	22	27	22	15	12	1	0	28	50	241
2014	Visible minority	7	12	24	26	21	7	2	53	21	42
2014	Non-visible minority	4	14	27	35	19	1	1	54	18	295
2011	Visible minority	2	30	9	30	16	7	7	53	37	44
2011	Non-visible minority	9	20	25	24	18	0	3	44	30	280
2008	Visible minority	8	8	24	38	11	0	11	55	18	37
2008	Non-visible minority	9	14	26	24	23	1	2	49	24	214

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	18	31	13	3	3	2	17	51	62
2019	Non-visible minority	28	29	24	14	4	0	1	18	58	293
2018	Visible minority	25	23	29	17	4	0	2	21	49	48
2018	Non-visible minority	27	33	23	13	3	0	0	16	60	237
2017	Visible minority	24	29	33	5	7	0	2	12	54	42
2017	Non-visible minority	27	26	27	13	5	2	1	18	54	241
2014	Visible minority	19	21	29	21	7	2	0	29	41	42
2014	Non-visible minority	16	23	38	16	6	0	2	22	40	295
2011	Visible minority	20	20	29	9	18	4	0	28	42	45
2011	Non-visible minority	19	23	35	12	10	0	1	22	42	281
2008	Visible minority	8	19	27	30	11	0	5	43	29	37
2008	Non-visible minority	10	15	36	22	14	1	2	37	26	214

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	11	39	27	6	2	3	36	24	62
2019	Non-visible minority	8	18	41	26	7	1	0	33	26	292
2018	Visible minority	9	17	30	36	6	0	2	43	26	47
2018	Non-visible minority	11	16	40	27	6	0	0	33	27	234
2017	Visible minority	16	12	44	16	5	2	5	23	30	43
2017	Non-visible minority	8	21	37	19	13	1	0	32	30	241
2014	Visible minority	5	10	34	32	17	2	0	50	15	41
2014	Non-visible minority	4	14	39	32	9	1	1	42	19	293
2011	Visible minority	7	11	31	27	20	0	4	49	19	45
2011	Non-visible minority	8	15	40	24	11	0	1	36	24	278
2008	Visible minority	0	8	30	43	14	0	5	60	9	37
2008	Non-visible minority	9	11	38	26	14	0	1	40	20	213

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	23	26	15	5	2	5	21	52	62
2019	Non-visible minority	20	25	31	16	6	2	1	22	46	292
2018	Visible minority	25	27	21	15	6	2	4	22	56	48
2018	Non-visible minority	22	24	32	17	3	0	1	21	47	237
2017	Visible minority	26	23	26	16	5	2	2	22	51	43
2017	Non-visible minority	23	23	25	13	12	2	1	26	48	241
2014	Visible minority	10	17	26	31	14	2	0	46	27	42
2014	Non-visible minority	11	25	33	20	8	2	1	29	37	295
2011	Visible minority	16	22	16	20	13	9	4	38	44	45
2011	Non-visible minority	12	29	31	16	10	0	2	27	42	280
2008	Visible minority	8	14	32	32	5	3	5	41	24	37
2008	Non-visible minority	9	22	34	17	14	1	3	32	33	214

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	21	27	26	11	3	3	40	31	62
2019	Non-visible minority	6	14	25	36	16	1	2	54	20	291
2018	Visible minority	6	27	33	21	6	2	4	29	36	48
2018	Non-visible minority	8	13	33	34	9	2	0	44	22	236
2017	Visible minority	7	14	40	23	9	5	2	35	23	43
2017	Non-visible minority	10	15	28	25	19	1	1	46	26	241
2014	Visible minority	7	7	29	36	10	7	5	51	16	42
2014	Non-visible minority	10	19	34	24	8	3	2	34	30	295
2011	Visible minority	13	20	22	20	11	9	4	36	38	45
2011	Non-visible minority	10	23	33	20	10	1	3	31	35	280
2008	Visible minority	13	24	29	24	3	3	5	29	40	38
2008	Non-visible minority	15	28	30	14	8	4	1	23	45	214

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	24	31	13	5	3	2	19	49	62
2019	Non-visible minority	20	25	37	13	4	1	0	17	46	292
2018	Visible minority	19	27	35	13	2	2	2	15	48	48
2018	Non-visible minority	22	30	34	11	2	1	0	13	52	236
2017	Visible minority	12	23	42	9	9	2	2	20	37	43
2017	Non-visible minority	18	25	34	13	10	0	0	23	43	241
2014	Visible minority	14	21	33	12	14	5	0	28	38	42
2014	Non-visible minority	16	26	35	16	4	1	1	21	43	295

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	18	21	29	16	3	3	48	29	62
2019	Non-visible minority	5	12	31	32	20	0	1	52	17	294

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	11	5	0	6	0	8	88	7	62
2019	Non-visible minority	69	9	6	5	6	0	5	82	12	293
2017	Visible minority	66	7	9	5	7	0	7	78	12	44
2017	Non-visible minority	65	9	6	6	7	1	8	80	13	240
2014	Visible minority	65	16	5	2	5	0	7	88	8	43
2014	Non-visible minority	70	10	7	3	3	0	5	85	7	294
2011	Visible minority	69	18	4	2	0	2	4	93	2	45
2011	Non-visible minority	69	8	5	6	6	0	6	83	13	281
2008	Visible minority	53	11	13	0	0	8	16	83	0	38
2008	Non-visible minority	58	8	8	5	6	2	12	78	13	214

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	37	19	6	23	2	0	51	30	62
2019	Non-visible minority	22	27	16	21	9	4	1	51	32	293
2018	Visible minority	13	23	23	13	21	6	0	39	36	47
2018	Non-visible minority	14	33	19	17	13	3	1	49	31	237
2017	Visible minority	18	27	14	14	18	5	5	50	35	44
2017	Non-visible minority	22	35	16	16	5	5	1	61	22	239
2014	Visible minority	26	37	12	7	9	7	2	69	18	43
2014	Non-visible minority	28	35	12	11	6	5	3	69	17	294

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	29	11	11	16	0	61	27	62
2019	Non-visible minority	36	33	8	15	7	1	69	22	293
2018	Visible minority	28	28	11	21	13	0	55	34	47
2018	Non-visible minority	28	31	12	17	11	0	59	28	234
2017	Visible minority	32	27	14	11	16	0	59	27	44
2017	Non-visible minority	38	35	8	12	5	2	75	17	240
2014	Visible minority	30	37	7	16	5	5	71	22	43
2014	Non-visible minority	40	36	8	11	3	1	78	15	294

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	35	13	13	6	68	19	62
2019	Non-visible minority	39	37	10	12	2	76	14	295
2018	Visible minority	32	36	17	13	2	68	15	47
2018	Non-visible minority	36	39	9	9	7	75	16	237
2017	Visible minority	34	41	9	5	11	75	16	44
2017	Non-visible minority	43	38	6	10	3	81	12	240
2014	Visible minority	49	40	7	2	2	88	5	43
2014	Non-visible minority	48	40	6	5	2	87	7	294

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	37	13	13	8	66	21	62
2019	Non-visible minority	37	45	10	5	2	83	7	294
2018	Visible minority	26	47	19	4	4	72	9	47
2018	Non-visible minority	31	45	13	7	5	76	11	237

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	32	11	10	3	2	3	75	14	62
2019	Non-visible minority	53	32	7	4	2	0	1	86	6	294

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	39	15	11	6	0	0	68	18	62
2019	Non-visible minority	39	33	13	11	4	0	0	72	15	294
2018	Visible minority	37	35	12	10	4	2	0	73	15	49
2018	Non-visible minority	31	35	14	12	8	0	0	67	19	236
2017	Visible minority	39	30	14	5	11	2	0	70	16	44
2017	Non-visible minority	34	35	11	12	6	1	0	70	18	241
2014	Visible minority	42	33	5	7	9	5	0	78	17	43
2014	Non-visible minority	33	38	12	10	4	1	1	73	15	295
2011	Visible minority	31	38	16	7	4	4	0	72	12	45
2011	Non-visible minority	38	39	12	6	4	0	1	78	10	281
2008	Visible minority	24	37	21	5	8	5	0	64	14	38
2008	Non-visible minority	28	42	9	10	9	1	1	72	19	213

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	42	15	6	8	0	0	71	15	62
2019	Non-visible minority	50	29	9	7	3	2	0	81	10	294
2018	Visible minority	31	41	8	8	6	6	0	76	15	49
2018	Non-visible minority	45	31	11	5	6	0	0	77	12	236
2017	Visible minority	36	30	11	7	11	5	0	69	19	44
2017	Non-visible minority	47	29	11	6	5	2	0	78	11	241
2014	Visible minority	49	26	9	7	5	2	2	78	12	43
2014	Non-visible minority	47	28	13	7	2	2	1	77	10	295
2011	Visible minority	38	31	16	9	4	2	0	70	14	45
2011	Non-visible minority	46	28	9	9	3	4	1	78	13	281
2008	Visible minority	37	24	16	3	8	13	0	70	12	38
2008	Non-visible minority	38	29	12	9	7	5	0	71	16	213

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	27	16	11	5	0	0	68	16	62
2019	Non-visible minority	41	38	9	9	2	1	0	80	11	291
2018	Visible minority	37	33	12	14	2	2	0	71	17	49
2018	Non-visible minority	39	34	9	12	5	0	0	74	17	234
2017	Visible minority	39	39	14	2	7	0	0	77	9	44
2017	Non-visible minority	43	33	8	11	4	1	0	77	15	241
2014	Visible minority	47	35	5	5	7	2	0	83	12	43
2014	Non-visible minority	39	40	6	10	3	1	1	81	13	295
2011	Visible minority	40	31	16	9	2	2	0	73	11	45
2011	Non-visible minority	42	36	9	6	5	2	1	80	11	281
2008	Visible minority	32	34	18	3	11	3	0	68	14	38
2008	Non-visible minority	33	42	7	11	7	0	0	75	17	214

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	73	5	8	2	5	0	8	84	7	62
2019	Non-visible minority	76	7	5	3	3	0	5	87	7	293
2017	Visible minority	67	5	7	2	10	0	10	79	13	42
2017	Non-visible minority	71	8	3	3	7	0	8	86	10	241
2014	Visible minority	67	12	9	0	5	0	7	85	5	43
2014	Non-visible minority	73	10	5	2	4	0	6	88	7	294
2011	Visible minority	73	9	9	0	2	0	7	88	2	45
2011	Non-visible minority	73	7	5	2	5	0	8	87	8	281
2008	Visible minority	63	3	3	0	3	13	16	93	4	38
2008	Non-visible minority	64	8	5	3	6	0	15	84	10	213

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	21	13	8	2	0	2	77	10	62
2019	Non-visible minority	63	22	4	3	5	2	1	87	9	295
2017	Visible minority	52	32	5	7	5	0	0	84	11	44
2017	Non-visible minority	66	15	6	5	3	3	2	85	9	241
2014	Visible minority	74	14	2	2	2	2	2	93	5	43
2014	Non-visible minority	58	26	5	3	3	2	3	88	7	295
2011	Visible minority	60	24	9	4	2	0	0	84	7	45
2011	Non-visible minority	55	31	4	5	2	0	2	88	7	281

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	19	16	2	10	0	73	11	62
2019	Non-visible minority	63	21	10	3	3	1	84	6	295
2018	Visible minority	45	24	16	4	10	0	69	14	49
2018	Non-visible minority	50	29	9	6	5	0	80	11	236
2017	Visible minority	48	20	5	5	14	9	75	20	44
2017	Non-visible minority	57	23	9	5	6	1	81	10	241

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	35	8	8	10	0	2	74	18	62
2019	Non-visible minority	49	31	8	9	3	0	0	81	11	294
2018	Visible minority	38	35	10	8	6	2	0	74	15	48
2018	Non-visible minority	43	33	10	7	6	0	0	76	14	234
2017	Visible minority	43	27	11	2	14	0	2	72	16	44
2017	Non-visible minority	52	25	11	4	8	0	0	77	12	241
2014	Visible minority	51	23	9	5	12	0	0	74	16	43
2014	Non-visible minority	48	32	7	7	4	0	1	82	11	295

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	27	9	27	9	0	0	55	36	11
2019	Non-visible minority	28	54	7	9	2	0	0	83	11	46

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	21	19	15	19	8	42	37	62
2019	Non-visible minority	16	35	18	15	12	4	53	29	292
2018	Visible minority	6	39	22	12	16	4	47	30	49
2018	Non-visible minority	14	34	19	19	12	3	48	32	238
2017	Visible minority	18	25	16	11	16	14	50	32	44
2017	Non-visible minority	16	31	15	22	12	4	49	35	241
2014	Visible minority	28	37	7	12	2	14	76	16	43
2014	Non-visible minority	25	42	14	10	4	4	70	15	294
2011	Visible minority	29	27	16	9	11	9	61	22	45
2011	Non-visible minority	21	37	17	13	9	3	60	23	281

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	24	15	18	27	0	40	45	62
2019	Non-visible minority	16	29	13	23	18	1	45	42	293
2018	Visible minority	6	35	24	14	20	0	41	35	49
2018	Non-visible minority	9	28	15	28	18	2	38	46	236
2017	Visible minority	16	18	23	25	16	2	35	42	44
2017	Non-visible minority	14	30	15	23	17	1	44	40	241
2014	Visible minority	28	37	14	12	5	5	68	17	43
2014	Non-visible minority	20	46	13	11	7	2	68	19	295
2011	Visible minority	31	24	18	13	9	4	58	23	45
2011	Non-visible minority	20	35	18	17	10	0	55	28	281
2008	Visible minority	29	32	18	5	16	0	61	21	38
2008	Non-visible minority	25	31	14	18	11	0	57	29	214

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	24	18	16	26	5	37	44	62
2019	Non-visible minority	9	27	18	25	19	3	36	45	292
2018	Visible minority	4	31	24	14	18	8	38	36	49
2018	Non-visible minority	6	23	21	26	22	3	29	49	238
2017	Visible minority	12	26	19	26	12	7	40	40	43
2017	Non-visible minority	13	23	17	24	18	4	38	44	241
2014	Visible minority	21	37	16	14	5	7	63	20	43
2014	Non-visible minority	16	39	17	16	7	6	58	24	294
2011	Visible minority	24	31	20	9	11	4	58	21	45
2011	Non-visible minority	11	38	18	20	10	3	51	30	281
2008	Visible minority	18	29	16	8	13	16	56	25	38
2008	Non-visible minority	11	40	14	24	9	2	52	34	213

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	28	15	20	26	2	0	38	47	61
2019	Non-visible minority	10	29	16	24	18	2	0	40	43	294
2018	Visible minority	4	43	16	16	18	2	0	48	35	49
2018	Non-visible minority	5	27	14	28	25	1	0	32	54	237
2017	Visible minority	9	39	14	16	16	7	0	51	34	44
2017	Non-visible minority	10	29	14	27	18	3	0	39	47	240
2014	Visible minority	28	21	28	9	7	7	0	53	18	43
2014	Non-visible minority	16	37	19	18	8	2	0	54	27	295
2011	Visible minority	20	38	13	13	13	2	0	59	27	45
2011	Non-visible minority	13	40	14	22	10	2	0	54	32	281
2008	Visible minority	18	45	8	5	16	3	5	69	23	38
2008	Non-visible minority	15	41	13	17	11	2	0	57	29	213

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	16	19	19	10	16	5	39	37	62
2019	Non-visible minority	14	19	21	15	12	16	3	41	33	295

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	34	24	15	10	2	51	25	62
2019	Non-visible minority	14	47	12	17	9	1	61	26	294
2018	Visible minority	15	40	27	8	8	2	55	17	48
2018	Non-visible minority	11	41	14	25	8	0	53	33	238
2017	Visible minority	9	41	14	23	11	2	51	35	44
2017	Non-visible minority	18	32	18	20	10	1	51	31	241
2014	Visible minority	33	42	16	5	2	2	76	7	43
2014	Non-visible minority	29	47	13	8	4	0	76	12	295
2011	Visible minority	40	33	9	11	2	4	77	14	45
2011	Non-visible minority	34	43	16	5	1	1	77	6	280

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	27	29	11	18	5	0	39	31	62
2019	Non-visible minority	10	34	18	25	13	1	0	44	38	293

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	39	13	11	11	3	0	63	23	62
2019	Non-visible minority	29	33	18	11	7	1	0	63	18	293
2018	Visible minority	15	44	21	10	10	0	0	58	21	48
2018	Non-visible minority	26	37	16	14	6	2	0	64	20	236
2017	Visible minority	30	36	14	9	11	0	0	66	20	44
2017	Non-visible minority	30	38	15	9	4	5	0	71	13	241
2014	Visible minority	33	37	14	14	0	2	0	71	14	43
2014	Non-visible minority	37	36	11	8	4	3	0	75	13	294
2011	Visible minority	33	29	13	4	2	16	2	76	8	45
2011	Non-visible minority	35	38	11	9	5	1	1	74	14	280
2008	Visible minority	39	29	16	5	5	5	0	72	11	38
2008	Non-visible minority	28	40	11	10	10	1	0	69	20	214

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	27	27	15	13	2	44	28	62
2019	Non-visible minority	21	35	19	14	10	1	57	24	294
2018	Visible minority	13	33	25	13	15	2	47	28	48
2018	Non-visible minority	17	37	20	18	8	0	54	26	236

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	11	23	6	40	5	2	26	50	62
2019	Non-visible minority	18	17	17	17	20	10	2	39	42	295
2018	Visible minority	10	24	18	12	24	8	2	39	41	49
2018	Non-visible minority	9	16	22	23	19	8	2	28	47	237
2017	Visible minority	11	25	9	11	25	16	2	44	44	44
2017	Non-visible minority	17	19	16	21	16	9	2	40	42	241
2014	Visible minority	21	23	5	14	19	14	5	54	40	43
2014	Non-visible minority	16	20	17	15	13	17	3	45	35	293
2011	Visible minority	16	11	20	16	11	22	4	36	36	45
2011	Non-visible minority	14	26	21	11	14	10	5	46	29	281

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	26	11	24	23	3	0	40	48	62
2019	Non-visible minority	20	29	15	19	15	2	0	50	35	293
2018	Visible minority	10	37	14	14	22	0	2	48	38	49
2018	Non-visible minority	11	33	24	19	11	0	0	45	31	238
2017	Visible minority	14	36	20	11	18	0	0	50	30	44
2017	Non-visible minority	22	36	17	16	8	2	0	59	24	241
2014	Visible minority	47	23	14	5	12	0	0	70	16	43
2014	Non-visible minority	28	39	11	13	6	2	0	69	20	295
2011	Visible minority	42	18	9	13	9	7	2	66	24	45
2011	Non-visible minority	33	40	12	11	3	0	0	73	14	281
2008	Visible minority	29	37	11	16	8	0	0	66	24	38
2008	Non-visible minority	30	41	11	12	5	1	0	72	17	213

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	18	11	18	39	3	0	30	58	62
2019	Non-visible minority	16	22	15	20	21	3	2	41	44	294
2018	Visible minority	6	29	16	16	31	0	2	35	48	49
2018	Non-visible minority	8	28	17	20	23	2	2	37	45	237
2017	Visible minority	9	20	18	20	27	2	2	31	50	44
2017	Non-visible minority	18	27	15	19	16	1	3	48	37	240
2014	Visible minority	28	30	7	14	19	2	0	60	33	43
2014	Non-visible minority	26	31	9	13	16	2	3	60	31	295
2011	Visible minority	29	20	4	24	20	0	2	50	45	45
2011	Non-visible minority	23	24	14	17	16	1	4	50	36	281
2008	Visible minority	18	32	8	21	16	3	3	53	39	38
2008	Non-visible minority	17	37	14	13	15	1	3	56	29	214

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	21	13	10	2	2	5	74	12	62
2019	Non-visible minority	48	29	10	5	3	1	3	80	9	294

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	23	11	2	5	2	8	80	7	62
2019	Non-visible minority	66	8	5	2	3	3	12	88	6	295

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	26	26	5	11	2	3	56	17	62
2019	Non-visible minority	42	26	14	7	5	2	3	72	13	295

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	19	21	13	16	2	3	47	31	62
2019	Non-visible minority	39	26	14	10	6	2	3	68	17	294

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	15	5	20	25	3	7	44	50	60
2019	Non-visible minority	39	15	16	12	9	4	5	59	23	293

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	15	8	3	10	2	5	78	14	62
2019	Non-visible minority	71	10	6	4	3	2	4	86	7	295

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	15	15	10	11	10	5	58	25	61
2019	Non-visible minority	74	8	4	3	3	4	4	89	7	292

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	8	5	0	2	6	11	92	2	62
2019	Non-visible minority	79	6	1	2	2	2	8	95	4	294

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	31	27	18	10	3	2	42	29	62
2019	Non-visible minority	20	43	16	15	4	2	0	65	19	295
2018	Visible minority	6	39	22	12	10	8	2	50	25	49
2018	Non-visible minority	14	38	25	17	5	1	0	53	21	237
2017	Visible minority	9	34	25	16	7	9	0	48	25	44
2017	Non-visible minority	23	44	16	10	4	2	0	69	15	240

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	40	15	10	15	3	60	25	62
2019	Non-visible minority	26	43	16	8	6	1	70	14	291
2018	Visible minority	35	21	17	13	13	2	57	26	48
2018	Non-visible minority	33	41	14	7	4	1	75	11	234
2017	Visible minority	27	43	9	5	11	5	74	17	44
2017	Non-visible minority	36	42	12	7	3	0	78	10	241
2014	Visible minority	47	30	12	5	5	2	79	10	43
2014	Non-visible minority	43	40	7	7	2	1	84	9	295
2011	Visible minority	38	38	9	7	7	2	77	14	45
2011	Non-visible minority	40	35	14	7	1	2	77	8	281

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	35	18	11	10	3	0	60	22	62
2019	Non-visible minority	41	38	12	4	3	2	0	81	7	293
2018	Visible minority	27	35	14	12	10	2	0	63	23	49
2018	Non-visible minority	39	39	14	4	3	3	0	79	6	236
2017	Visible minority	25	36	16	2	14	5	2	66	17	44
2017	Non-visible minority	40	40	12	4	2	2	0	82	6	239
2014	Visible minority	40	35	9	7	5	5	0	78	12	43
2014	Non-visible minority	48	35	10	3	1	3	0	85	4	294

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	45	8	10	10	2	72	20	62
2019	Non-visible minority	41	37	12	5	4	0	79	9	294
2018	Visible minority	41	31	8	12	8	0	71	20	49
2018	Non-visible minority	39	38	13	6	5	0	76	10	236
2017	Visible minority	41	32	14	5	9	0	73	14	44
2017	Non-visible minority	44	35	11	8	2	0	79	10	241
2014	Visible minority	51	28	12	2	7	0	79	9	43
2014	Non-visible minority	50	38	5	4	2	0	88	7	295
2011	Visible minority	47	27	20	2	4	0	73	7	45
2011	Non-visible minority	50	34	9	6	1	0	84	7	281
2008	Visible minority	55	21	8	5	11	0	76	16	38
2008	Non-visible minority	43	41	8	5	3	0	84	8	214

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	27	16	10	13	2	2	60	23	62
2019	Non-visible minority	28	32	20	12	7	0	0	61	19	293
2018	Visible minority	37	22	22	4	12	2	0	60	17	49
2018	Non-visible minority	25	34	20	16	5	0	0	59	21	235
2017	Visible minority	30	34	20	5	11	0	0	64	16	44
2017	Non-visible minority	31	35	17	11	4	1	0	67	16	241
2014	Visible minority	44	28	19	7	2	0	0	72	9	43
2014	Non-visible minority	43	40	8	5	3	1	0	84	8	295
2011	Visible minority	39	30	20	5	5	2	0	70	9	44
2011	Non-visible minority	40	37	13	6	4	0	0	77	10	279

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	28	18	16	10	2	55	27	61
2019	Non-visible minority	26	37	18	14	6	0	62	20	293
2018	Visible minority	24	37	18	6	12	2	63	19	49
2018	Non-visible minority	22	37	21	14	7	0	58	20	235
2017	Visible minority	35	23	28	5	9	0	58	14	43
2017	Non-visible minority	28	39	15	12	5	1	68	17	241
2014	Visible minority	40	35	19	2	5	0	74	7	43
2014	Non-visible minority	41	42	7	7	2	0	84	9	295
2011	Visible minority	43	27	16	11	2	0	70	14	44
2011	Non-visible minority	36	41	11	7	4	0	77	11	280
2008	Visible minority	53	24	11	3	11	0	76	13	38
2008	Non-visible minority	39	42	9	7	3	0	81	10	214

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	18	23	15	11	8	0	47	28	62
2019	Non-visible minority	30	27	18	11	10	4	0	59	22	294
2018	Visible minority	20	18	27	16	12	6	0	41	30	49
2018	Non-visible minority	27	24	23	13	11	3	0	52	24	235
2017	Visible minority	30	16	14	11	23	7	0	49	37	44
2017	Non-visible minority	35	25	15	15	6	4	2	63	22	240
2014	Visible minority	35	37	14	2	7	5	0	76	10	43
2014	Non-visible minority	43	29	11	6	6	3	1	76	13	295
2011	Visible minority	39	27	11	9	11	2	0	67	21	44
2011	Non-visible minority	38	28	12	11	6	5	1	69	18	280
2008	Visible minority	29	26	24	11	5	5	0	58	17	38
2008	Non-visible minority	33	27	15	11	8	5	0	63	21	213

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	32	26	42	62
2019	Non-visible minority	22	38	40	293
2018	Visible minority	27	22	51	49
2018	Non-visible minority	28	37	35	236
2017	Visible minority	30	25	45	44
2017	Non-visible minority	23	42	35	240
2014	Visible minority	21	44	35	43
2014	Non-visible minority	18	45	36	295
2011	Visible minority	29	38	33	45
2011	Non-visible minority	21	46	33	281

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	5	35	25	30	5	0	20
2019	Non-visible minority	14	26	23	25	7	4	65
2018	Visible minority	8	23	15	54	0	0	13
2018	Non-visible minority	25	25	22	15	4	10	66
2017	Visible minority	8	8	46	23	0	15	13
2017	Non-visible minority	26	14	17	29	10	5	55
2014	Non-visible minority	13	21	19	29	9999	18	54
2011	Visible minority	15	8	23	31	9999	23	13
2011	Non-visible minority	17	22	20	22	9999	19	59

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	55	5	3	2	0	0	90	5	62
2019	Non-visible minority	41	49	6	2	0	0	1	91	3	294

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	27	8	2	2	3	2	88	3	62
2019	Non-visible minority	63	26	5	2	1	3	1	92	3	294

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	34	66	61
2019	Non-visible minority	17	83	295
2018	Visible minority	22	78	49
2018	Non-visible minority	14	86	238

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	21
2019	Non-visible minority	47	53	49
2018	Visible minority	55	45	11
2018	Non-visible minority	47	53	34

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	57	43	21
2019	Non-visible minority	69	31	49

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	21
2019	Non-visible minority	100	49
2018	Visible minority	100	11
2018	Non-visible minority	100	34

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	21
2019	Non-visible minority	27	73	49

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	21
2019	Non-visible minority	36	64	49
2018	Visible minority	45	55	11
2018	Non-visible minority	44	56	34

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	21
2019	Non-visible minority	43	57	49
2018	Visible minority	45	55	11
2018	Non-visible minority	56	44	34

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	21
2019	Non-visible minority	35	65	49

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	21
2019	Non-visible minority	30	70	49
2018	Visible minority	45	55	11
2018	Non-visible minority	41	59	34

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	48	52	21
2019	Non-visible minority	49	51	49

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	21
2019	Non-visible minority	26	74	49

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	21
2019	Non-visible minority	49	51	49
2018	Visible minority	55	45	11
2018	Non-visible minority	62	38	34

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	21
2019	Non-visible minority	53	47	49

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	21
2019	Non-visible minority	18	82	49

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	21
2019	Non-visible minority	20	80	49

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	29	71	21
2019	Non-visible minority	27	73	49

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	25	75	61
2019	Non-visible minority	21	79	294

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	13	21	11	13	20	11	33	36	61
2019	Non-visible minority	12	17	19	12	11	26	4	42	32	294
2018	Visible minority	16	10	20	6	16	24	6	38	32	49
2018	Non-visible minority	9	18	23	13	11	23	5	36	32	235
2017	Visible minority	16	14	20	14	9	18	9	41	31	44
2017	Non-visible minority	18	14	21	8	8	26	4	46	24	241
2014	Visible minority	16	12	7	9	7	28	21	55	32	43
2014	Non-visible minority	15	17	18	6	7	33	5	50	20	295

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	26	10	18	11	16	0	53	35	61
2019	Non-visible minority	26	31	17	12	8	6	0	61	21	294
2018	Visible minority	20	33	16	6	12	10	2	60	21	49
2018	Non-visible minority	20	35	18	15	7	6	0	58	23	237
2017	Visible minority	30	34	9	5	11	9	2	72	18	44
2017	Non-visible minority	31	30	18	10	5	6	0	65	16	241
2014	Visible minority	40	14	14	9	5	14	5	66	17	43
2014	Non-visible minority	32	35	14	7	4	8	0	73	12	295
2011	Visible minority	53	24	7	7	2	7	0	83	10	45
2011	Non-visible minority	41	34	13	8	2	3	0	76	10	280

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	59
2019	Non-visible minority	9	91	294
2018	Visible minority	16	84	49
2018	Non-visible minority	7	93	237

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	60
2019	Non-visible minority	12	88	295

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	18	22	7	8	25	12	42	24	60
2019	Non-visible minority	16	16	23	4	5	31	4	50	15	295
2018	Visible minority	13	19	19	6	6	31	6	50	20	48
2018	Non-visible minority	14	21	24	5	5	27	4	51	14	237
2017	Visible minority	14	18	18	9	5	27	9	50	21	44
2017	Non-visible minority	20	12	22	3	4	35	5	53	11	241
2014	Visible minority	19	14	16	5	2	35	9	58	13	43
2014	Non-visible minority	19	14	17	2	2	40	6	61	6	294

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	20	21	10	7	21	2	51	21	61
2019	Non-visible minority	34	27	20	6	5	8	0	66	12	295
2018	Visible minority	29	21	23	8	8	10	0	56	19	48
2018	Non-visible minority	25	36	21	6	3	8	0	67	10	235
2017	Visible minority	30	32	16	2	9	9	2	69	13	44
2017	Non-visible minority	33	32	17	4	2	10	1	74	6	241
2014	Visible minority	37	26	16	2	0	19	0	77	3	43
2014	Non-visible minority	35	32	15	2	1	15	0	79	4	294
2011	Visible minority	53	22	9	7	0	9	0	83	7	45
2011	Non-visible minority	47	33	11	2	1	6	0	85	3	280

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	35	13	13	10	2	2	63	23	62
2019	Non-visible minority	33	33	15	10	7	0	1	67	17	294
2018	Visible minority	29	29	24	10	8	0	0	57	18	49
2018	Non-visible minority	26	34	20	10	9	0	0	60	20	236
2017	Visible minority	24	24	24	14	12	0	2	49	27	42
2017	Non-visible minority	37	25	17	10	10	1	0	63	20	241

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	26	30	8	20	2	2	41	29	61
2019	Non-visible minority	14	28	26	21	10	0	1	42	31	294
2018	Visible minority	18	31	29	14	8	0	0	49	22	49
2018	Non-visible minority	12	26	34	18	10	0	0	38	28	235
2017	Visible minority	11	25	25	14	23	0	2	37	37	44
2017	Non-visible minority	10	34	27	16	13	0	0	44	29	241

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	30	16	15	13	2	2	54	29	61
2019	Non-visible minority	21	35	23	15	5	0	1	56	20	294
2018	Visible minority	20	29	22	22	6	0	0	49	29	49
2018	Non-visible minority	14	37	28	11	9	0	0	52	20	238
2017	Visible minority	9	28	26	16	16	2	2	39	34	43
2017	Non-visible minority	19	36	23	11	10	0	0	56	21	241

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	15	35	10	23	2	2	29	34	60
2019	Non-visible minority	12	25	27	20	14	0	1	38	34	291
2018	Visible minority	12	31	29	12	16	0	0	43	29	49
2018	Non-visible minority	14	26	22	22	16	0	0	40	38	238
2017	Visible minority	14	23	21	14	23	2	2	39	39	43
2017	Non-visible minority	14	21	25	19	19	0	0	36	39	241

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	30	21	3	5	3	2	69	9	61
2019	Non-visible minority	36	30	20	7	5	0	2	68	12	294
2018	Visible minority	37	27	20	12	2	0	2	65	15	49
2018	Non-visible minority	37	33	20	5	4	0	1	71	9	237
2017	Visible minority	23	23	21	9	16	5	2	50	28	43
2017	Non-visible minority	35	34	17	6	5	1	2	71	12	240

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	25	26	5	8	2	2	59	14	61
2019	Non-visible minority	24	34	21	12	8	0	1	58	20	294
2018	Visible minority	29	22	31	8	10	0	0	51	18	49
2018	Non-visible minority	24	33	21	12	9	0	0	57	22	237
2017	Visible minority	23	14	30	14	16	0	2	38	31	43
2017	Non-visible minority	24	36	18	14	8	0	0	59	22	241

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	31	23	13	16	2	2	47	30	62
2019	Non-visible minority	20	34	22	14	8	0	0	55	22	294
2018	Visible minority	16	27	29	12	14	0	2	44	27	49
2018	Non-visible minority	13	35	25	19	7	0	1	48	27	234
2017	Visible minority	7	27	36	16	11	0	2	35	28	44
2017	Non-visible minority	20	34	21	17	8	0	0	55	25	241

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	19	25	19	19	2	2	35	39	59
2019	Non-visible minority	13	27	28	20	11	0	0	40	31	294
2018	Visible minority	10	33	27	20	8	2	0	44	29	49
2018	Non-visible minority	6	31	31	16	14	0	0	38	30	235
2017	Visible minority	14	30	23	11	18	2	2	45	31	44
2017	Non-visible minority	13	24	25	22	16	1	0	37	38	241

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	34	10	21	18	2	2	49	41	61
2019	Non-visible minority	19	27	22	19	13	0	0	46	32	294
2018	Visible minority	16	31	27	10	16	0	0	47	27	49
2018	Non-visible minority	12	27	28	18	15	0	0	39	33	235
2017	Visible minority	16	21	26	16	19	0	2	38	36	43
2017	Non-visible minority	13	30	20	19	17	1	0	43	36	241

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	23	23	8	22	3	0	45	31	60
2019	Non-visible minority	37	25	18	11	8	0	0	62	19	295

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	22	28	17	18	13	2	0	51	32	60
2019	Non-visible minority	28	30	25	9	6	0	1	59	16	292
2018	Visible minority	21	38	23	10	6	2	0	60	17	48
2018	Non-visible minority	23	30	26	13	6	0	1	54	20	235
2017	Visible minority	16	37	14	16	12	2	2	56	29	43
2017	Non-visible minority	28	29	24	12	6	1	1	57	19	241

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	20	10	2	5	2	5	82	7	60
2019	Non-visible minority	52	24	13	6	4	0	1	77	10	293
2018	Visible minority	49	29	14	4	2	0	2	79	6	49
2018	Non-visible minority	57	20	13	4	4	0	2	79	9	233
2017	Visible minority	51	33	5	5	7	0	0	84	12	43
2017	Non-visible minority	58	21	13	4	3	0	1	80	7	240

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	21	3	2	2	2	7	93	4	61
2019	Non-visible minority	75	13	3	1	1	0	7	94	3	295
2018	Visible minority	61	20	10	4	2	0	2	83	6	49
2018	Non-visible minority	75	10	7	3	1	0	4	89	4	234

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	26	15	7	11	2	2	66	19	61
2019	Non-visible minority	65	16	6	5	5	1	2	83	10	295
2018	Visible minority	47	22	12	2	16	0	0	69	18	49
2018	Non-visible minority	64	17	7	4	5	1	2	83	10	235
2017	Visible minority	49	21	5	2	21	2	0	71	24	43
2017	Non-visible minority	75	13	6	3	2	0	1	89	5	241

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	30	20	10	3	2	3	65	14	60
2019	Non-visible minority	43	37	13	3	3	0	1	81	6	294
2018	Visible minority	33	39	12	8	8	0	0	71	16	49
2018	Non-visible minority	43	36	11	4	5	0	1	80	8	237
2017	Visible minority	35	35	9	12	9	0	0	70	21	43
2017	Non-visible minority	55	32	7	4	1	0	1	88	5	240

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	23	21	8	11	2	2	58	20	61
2019	Non-visible minority	52	19	15	8	6	0	1	71	14	292
2018	Visible minority	35	27	12	10	16	0	0	61	27	49
2018	Non-visible minority	40	26	13	10	10	1	1	67	20	237
2017	Visible minority	35	26	9	14	16	0	0	60	30	43
2017	Non-visible minority	50	25	9	9	7	0	1	75	16	241

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	27	7	2	2	2	22	87	4	59
2019	Non-visible minority	51	12	4	1	1	0	31	90	3	295
2018	Visible minority	40	17	4	4	4	0	31	82	12	48
2018	Non-visible minority	51	12	4	1	0	0	31	92	2	234
2017	Visible minority	42	9	12	2	7	0	28	71	13	43
2017	Non-visible minority	54	15	4	2	0	0	23	92	3	241

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	30	8	2	0	2	8	89	2	60
2019	Non-visible minority	59	21	10	3	2	0	4	84	5	294
2018	Visible minority	45	31	8	6	2	2	6	82	9	49
2018	Non-visible minority	55	24	9	7	2	0	4	82	9	236
2017	Visible minority	50	26	5	7	2	0	10	84	11	42
2017	Non-visible minority	59	26	8	2	2	0	2	87	4	239

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	20	7	5	8	2	2	80	14	61
2019	Non-visible minority	66	17	5	3	5	1	3	86	8	293
2018	Visible minority	65	12	6	6	8	2	0	79	15	49
2018	Non-visible minority	61	20	5	5	6	0	3	84	11	237
2017	Visible minority	47	26	12	7	5	0	5	76	12	43
2017	Non-visible minority	61	21	9	4	4	0	0	83	8	241

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	28	11	5	3	2	2	80	8	61
2019	Non-visible minority	49	30	12	5	1	1	2	81	7	295
2018	Visible minority	43	31	18	4	2	2	0	75	6	49
2018	Non-visible minority	46	30	18	3	3	0	1	76	5	236
2017	Visible minority	44	26	14	7	5	0	5	73	12	43
2017	Non-visible minority	58	28	9	4	1	0	1	86	5	239

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	26	27	23	8	42	31	62
2019	Non-visible minority	10	31	40	13	6	41	19	294
2018	Visible minority	15	38	27	8	13	52	21	48
2018	Non-visible minority	7	37	35	14	7	44	20	237
2017	Visible minority	7	25	39	18	11	32	30	44
2017	Non-visible minority	11	29	41	14	6	40	19	239

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	15	42	16	8	2	25	33	62
2019	Non-visible minority	12	23	44	17	4	0	22	35	292
2018	Visible minority	13	11	56	13	4	2	18	25	45
2018	Non-visible minority	10	27	37	22	4	0	27	37	235
2017	Visible minority	20	16	34	20	9	0	30	36	44
2017	Non-visible minority	6	28	40	22	4	0	26	35	241

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	43	13	8	8	5	69	17	61
2019	Non-visible minority	30	44	15	5	4	1	76	9	294
2018	Visible minority	27	41	18	4	6	4	70	11	49
2018	Non-visible minority	22	45	19	8	5	1	68	14	237
2017	Visible minority	25	36	27	7	2	2	63	9	44
2017	Non-visible minority	23	49	14	7	4	3	74	12	240

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	34	18	20	10	2	52	30	61
2019	Non-visible minority	17	37	20	18	9	0	53	27	295
2018	Visible minority	20	33	31	4	10	2	54	15	49
2018	Non-visible minority	10	36	22	19	13	1	46	32	238
2017	Visible minority	23	32	25	9	11	0	55	20	44
2017	Non-visible minority	14	32	21	22	10	2	47	32	240

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	20	80	61
2019	Non-visible minority	14	86	295
2017	Visible minority	20	80	44
2017	Non-visible minority	20	80	241
2014	Visible minority	16	84	43
2014	Non-visible minority	14	86	294

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	92	8	12
2019	Non-visible minority	90	10	40
2017	Non-visible minority	84	16	51
2014	Non-visible minority	88	12	41

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	55	9	9	9	0	73	18	11
2019	Non-visible minority	61	13	8	8	8	0	75	17	36
2017	Non-visible minority	49	33	2	12	2	2	83	14	43
2014	Non-visible minority	53	27	6	11	3	0	80	14	36

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	34	20	8	0	3	2	34	66	61
2019	Non-visible minority	22	50	13	4	4	6	1	24	76	294
2018	Visible minority	27	45	14	8	4	2	0	27	73	49
2018	Non-visible minority	27	38	18	8	5	4	0	29	71	236
2017	Visible minority	32	30	23	7	2	7	0	34	66	44
2017	Non-visible minority	26	31	30	4	4	4	0	28	72	240

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	38
2019	Non-visible minority	58	42	209

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	70	30	37
2019	Non-visible minority	68	32	203
2018	Visible minority	68	32	31
2018	Non-visible minority	49	51	158

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	30	11	14	3	3	8	70	18	37
2019	Non-visible minority	28	32	8	15	7	1	8	67	24	207
2018	Visible minority	26	51	9	3	3	3	6	84	6	35
2018	Non-visible minority	27	22	15	17	14	0	6	52	32	160
2017	Visible minority	27	27	4	8	19	0	15	64	32	26
2017	Non-visible minority	31	27	12	13	5	3	9	66	20	171

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	16	19	3	8	3	32	54	17	37
2019	Non-visible minority	7	13	15	5	8	7	45	41	27	207
2018	Visible minority	11	26	14	3	9	3	34	59	18	35
2018	Non-visible minority	7	9	14	8	14	2	47	31	41	160
2017	Visible minority	8	15	8	12	8	4	46	46	38	26
2017	Non-visible minority	10	6	11	3	7	10	52	41	29	171

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	15	8	3	5	2	15	80	10	61
2019	Non-visible minority	64	13	8	2	2	2	9	87	5	292
2018	Visible minority	60	8	4	6	2	4	15	85	10	48
2018	Non-visible minority	61	11	6	3	3	3	12	85	8	236

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Energy Board by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment