2019 Public Service Employee Survey Results for Library and Archives Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 44 4 5 2 0 0 89 7 616
2019 Either English or French 47 40 4 7 1 0 0 88 8 136
2017 Bilingual 39 47 4 7 3 0 0 86 10 550
2017 Unilingual English 47 41 3 5 4 0 0 88 9 72
2017 Unilingual French 20 69 0 11 0 0 0 89 11 10
2017 Either English or French 39 43 6 9 3 0 0 82 12 106
2014 Bilingual 34 47 6 10 4 0 0 80 14 560
2014 Unilingual English 27 49 7 12 4 0 0 77 17 85
2014 Unilingual French 17 68 16 0 0 0 0 84 0 13
2014 Either English or French 34 49 5 10 1 0 0 83 11 157
2011 Bilingual 35 41 5 14 6 0 0 75 20 561
2011 Unilingual English 26 50 3 13 7 0 0 76 21 112
2011 Unilingual French 30 54 15 0 0 0 0 85 0 13
2011 Either English or French 20 50 11 13 6 0 0 71 19 138
2008 Bilingual 35 47 4 11 4 0 0 82 14 579
2008 Unilingual English 32 51 2 11 4 0 0 83 15 111
2008 Unilingual French 51 36 13 0 0 0 0 87 0 22
2008 Either English or French 28 46 5 11 9 0 0 75 20 103

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 29 7 7 2 0 0 84 9 616
2019 Either English or French 72 20 5 2 1 0 0 91 4 135
2017 Bilingual 51 32 7 7 2 0 0 84 10 551
2017 Unilingual English 66 24 3 4 3 0 0 90 7 72
2017 Unilingual French 20 50 19 11 0 0 0 70 11 10
2017 Either English or French 63 30 5 3 0 0 0 93 3 107
2014 Bilingual 47 32 10 9 2 0 0 79 11 560
2014 Unilingual English 66 25 1 5 3 0 0 91 8 85
2014 Unilingual French 14 66 20 0 0 0 0 80 0 13
2014 Either English or French 67 25 3 3 1 0 1 93 4 157
2011 Bilingual 46 34 8 9 4 0 0 80 13 560
2011 Unilingual English 67 23 5 3 0 0 1 91 3 112
2011 Unilingual French 44 49 0 0 0 0 7 100 0 13
2011 Either English or French 60 27 3 5 5 0 0 87 11 138
2008 Bilingual 46 30 8 11 4 0 0 76 16 578
2008 Unilingual English 65 22 6 4 4 0 0 87 8 112
2008 Unilingual French 38 46 8 4 4 0 0 84 8 22
2008 Either English or French 47 28 8 11 4 0 2 77 15 103

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 33 6 6 2 0 0 86 8 615
2019 Either English or French 46 44 3 7 1 0 0 90 7 135
2017 Bilingual 47 37 7 6 2 0 0 84 9 551
2017 Unilingual English 53 34 6 4 3 0 0 87 7 70
2017 Unilingual French 9 80 11 0 0 0 0 89 0 10
2017 Either English or French 44 40 6 7 2 0 2 86 9 107
2014 Bilingual 45 39 6 7 3 0 0 84 11 559
2014 Unilingual English 44 42 7 5 2 0 0 86 7 85
2014 Unilingual French 32 61 7 0 0 0 0 93 0 13
2014 Either English or French 39 45 8 6 2 0 0 84 8 157
2011 Bilingual 43 39 8 7 3 0 0 82 10 561
2011 Unilingual English 52 35 6 4 3 0 0 87 7 111
2011 Unilingual French 25 75 0 0 0 0 0 100 0 12
2011 Either English or French 34 39 13 10 3 1 0 73 13 137

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 43 11 9 2 0 0 78 11 614
2019 Either English or French 40 41 6 10 3 0 0 80 13 136
2017 Bilingual 32 42 11 11 3 0 1 75 14 549
2017 Unilingual English 36 41 9 6 8 0 0 77 14 72
2017 Unilingual French 9 49 31 0 11 0 0 58 11 10
2017 Either English or French 32 48 11 7 3 0 0 80 9 107
2014 Bilingual 27 44 11 14 4 0 0 71 18 560
2014 Unilingual English 26 38 13 16 6 0 0 65 22 85
2014 Unilingual French 9 65 26 0 0 0 0 74 0 13
2014 Either English or French 34 37 13 11 2 0 3 73 13 157
2011 Bilingual 26 42 15 11 6 0 1 68 17 561
2011 Unilingual English 22 46 11 15 5 0 1 69 20 111
2011 Unilingual French 30 48 15 0 0 0 7 84 0 13
2011 Either English or French 15 43 15 19 6 1 1 59 25 136
2008 Bilingual 27 43 13 11 4 0 1 71 15 579
2008 Unilingual English 25 40 18 9 5 1 2 67 14 112
2008 Unilingual French 31 51 9 5 4 0 0 82 9 22
2008 Either English or French 20 45 16 11 7 1 0 66 17 104

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 33 6 6 1 0 0 87 6 611
2019 Either English or French 44 43 8 4 1 0 0 87 5 136
2017 Bilingual 48 41 6 5 0 0 0 89 5 549
2017 Unilingual English 54 36 7 1 1 0 0 91 3 72
2017 Unilingual French 30 59 0 11 0 0 0 89 11 10
2017 Either English or French 40 39 11 7 2 0 0 79 9 107
2014 Bilingual 44 41 10 4 2 0 0 85 6 560
2014 Unilingual English 42 37 16 2 2 1 0 80 5 85
2014 Unilingual French 23 64 14 0 0 0 0 86 0 13
2014 Either English or French 44 39 9 6 2 0 0 83 8 157

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 29 9 7 3 1 1 81 10 614
2019 Either English or French 50 26 13 5 3 1 2 79 8 136
2017 Bilingual 46 34 9 6 3 0 1 82 9 550
2017 Unilingual English 60 29 1 4 4 0 1 90 8 72
2017 Unilingual French 20 49 21 0 0 0 10 77 0 10
2017 Either English or French 48 25 15 4 5 2 1 75 9 107
2014 Bilingual 39 36 13 7 3 1 1 76 11 559
2014 Unilingual English 43 30 15 6 6 0 0 73 12 85
2014 Unilingual French 17 70 14 0 0 0 0 86 0 13
2014 Either English or French 36 32 16 7 6 1 2 70 14 157
2011 Bilingual 36 38 12 8 4 1 1 75 13 562
2011 Unilingual English 43 33 13 7 4 0 0 76 11 112
2011 Unilingual French 40 53 7 0 0 0 0 93 0 13
2011 Either English or French 28 29 17 11 10 2 2 60 22 138

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 10 6 2 0 0 82 8 614
2019 Either English or French 48 36 10 4 1 0 0 84 6 136
2017 Bilingual 40 45 8 5 3 0 0 85 8 551
2017 Unilingual English 40 37 13 6 3 0 1 78 9 72
2017 Unilingual French 29 51 10 11 0 0 0 80 11 10
2017 Either English or French 41 42 10 5 2 0 0 83 7 107
2014 Bilingual 33 45 13 5 4 0 0 79 9 559
2014 Unilingual English 31 42 16 9 3 0 0 73 12 85
2014 Unilingual French 15 46 30 9 0 0 0 61 9 13
2014 Either English or French 27 43 12 10 7 0 0 71 17 157
2011 Bilingual 32 40 12 9 7 0 0 72 16 560
2011 Unilingual English 24 44 18 8 5 0 1 69 13 112
2011 Unilingual French 17 58 25 0 0 0 0 75 0 13
2011 Either English or French 24 44 8 12 13 0 0 67 24 138
2008 Bilingual 42 38 10 5 4 0 0 81 9 575
2008 Unilingual English 30 43 11 13 3 0 0 73 16 111
2008 Unilingual French 27 41 28 0 5 0 0 67 5 22
2008 Either English or French 30 41 11 12 6 0 0 71 18 104

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 40 11 7 6 0 0 76 13 615
2019 Either English or French 32 38 19 6 4 0 0 71 11 136
2017 Bilingual 28 38 15 10 7 1 0 67 17 550
2017 Unilingual English 25 37 14 10 12 1 0 63 22 72
2017 Unilingual French 19 49 10 11 11 0 0 68 22 10
2017 Either English or French 35 29 17 10 8 0 0 64 19 107
2014 Bilingual 26 39 15 12 7 0 0 65 19 560
2014 Unilingual English 23 25 23 17 10 2 0 48 28 85
2014 Unilingual French 25 61 15 0 0 0 0 85 0 13
2014 Either English or French 25 35 18 10 9 0 1 61 20 157
2011 Bilingual 20 39 14 15 11 0 0 60 26 562
2011 Unilingual English 18 40 15 17 10 0 0 59 27 112
2011 Unilingual French 15 30 56 0 0 0 0 44 0 13
2011 Either English or French 16 29 15 21 19 0 1 45 40 138

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 40 11 8 2 0 0 79 10 611
2019 Either English or French 42 48 6 3 1 0 0 91 3 136
2017 Bilingual 30 48 12 7 3 0 0 79 10 550
2017 Unilingual English 31 47 7 12 3 0 0 78 15 72
2017 Unilingual French 19 49 10 11 11 0 0 68 22 10
2017 Either English or French 44 40 10 3 3 0 0 84 6 107

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 40 6 3 1 0 0 90 4 614
2019 Either English or French 56 35 6 2 1 0 0 91 3 136
2017 Bilingual 44 41 8 4 2 1 0 86 6 551
2017 Unilingual English 43 39 7 4 6 1 0 83 10 72
2017 Unilingual French 29 60 0 0 11 0 0 89 11 10
2017 Either English or French 49 33 16 1 2 0 0 82 3 107
2014 Bilingual 42 43 8 4 2 1 0 86 6 560
2014 Unilingual English 39 43 10 5 1 1 1 84 6 85
2014 Unilingual French 15 62 22 0 0 0 0 78 0 13
2014 Either English or French 42 41 8 6 2 1 0 84 8 157
2011 Bilingual 31 38 14 9 7 1 0 70 16 561
2011 Unilingual English 30 38 16 8 7 1 0 68 16 112
2011 Unilingual French 31 30 24 15 0 0 0 61 15 13
2011 Either English or French 27 40 12 11 7 3 0 69 19 137
2008 Bilingual 49 34 8 5 3 1 0 83 8 579
2008 Unilingual English 34 45 12 4 6 0 0 78 10 112
2008 Unilingual French 31 45 14 9 0 0 0 76 9 22
2008 Either English or French 39 36 16 6 3 0 0 75 9 104

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 37 11 7 5 0 0 77 12 615
2019 Either English or French 38 37 15 5 4 1 0 75 10 136
2017 Bilingual 32 38 14 9 6 1 0 70 15 550
2017 Unilingual English 33 32 16 10 10 0 0 65 19 72
2017 Unilingual French 29 50 11 0 11 0 0 78 11 10
2017 Either English or French 39 25 17 10 8 1 0 65 18 107

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 34 9 2 1 0 0 88 3 611
2019 Either English or French 62 27 10 1 0 0 0 89 1 135
2017 Bilingual 52 37 8 3 1 0 0 89 3 551
2017 Unilingual English 55 29 12 1 3 0 0 84 4 72
2017 Unilingual French 39 39 0 22 0 0 0 78 22 10
2017 Either English or French 65 28 4 2 0 1 0 94 2 106
2014 Bilingual 58 32 7 1 1 0 0 90 2 558
2014 Unilingual English 58 31 9 0 2 0 0 88 2 85
2014 Unilingual French 53 38 9 0 0 0 0 91 0 13
2014 Either English or French 56 31 7 5 1 0 0 87 6 157
2011 Bilingual 52 34 8 4 2 0 0 86 6 561
2011 Unilingual English 63 23 9 4 0 1 0 87 4 112
2011 Unilingual French 46 31 24 0 0 0 0 76 0 13
2011 Either English or French 44 38 14 3 2 0 0 82 4 138

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 36 11 10 5 0 0 74 15 614
2019 Either English or French 34 41 16 4 4 0 1 76 8 136
2017 Bilingual 31 45 11 7 5 0 0 77 12 550
2017 Unilingual English 30 41 15 8 5 0 0 71 14 72
2017 Unilingual French 9 29 40 22 0 0 0 38 22 10
2017 Either English or French 33 37 11 10 7 1 1 71 17 106
2014 Bilingual 23 44 15 13 5 0 0 67 18 560
2014 Unilingual English 20 41 11 16 6 3 1 64 24 85
2014 Unilingual French 9 62 13 7 9 0 0 71 16 13
2014 Either English or French 23 39 14 13 10 0 2 63 23 156
2011 Bilingual 24 37 16 13 9 1 0 61 23 562
2011 Unilingual English 22 43 13 12 8 0 1 66 21 112
2011 Unilingual French 15 53 32 0 0 0 0 68 0 13
2011 Either English or French 17 37 14 17 13 1 1 55 31 138

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 36 12 5 5 0 0 77 10 615
2019 Either English or French 38 35 20 3 3 1 0 74 6 135
2017 Bilingual 35 42 13 5 5 0 1 77 10 549
2017 Unilingual English 39 28 20 1 11 0 1 68 12 72
2017 Unilingual French 9 69 0 11 11 0 0 78 22 10
2017 Either English or French 36 33 15 5 9 1 0 70 14 106
2014 Bilingual 33 39 16 7 5 0 0 72 12 558
2014 Unilingual English 27 29 18 16 6 1 2 59 22 85
2014 Unilingual French 24 47 13 16 0 0 0 71 16 13
2014 Either English or French 26 33 19 13 7 0 1 60 21 157

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 43 11 8 2 0 1 79 10 611
2019 Either English or French 40 42 10 6 1 0 2 84 6 136
2017 Bilingual 30 46 12 7 4 0 1 77 11 550
2017 Unilingual English 41 40 12 1 4 0 1 82 6 72
2017 Unilingual French 9 60 10 11 11 0 0 69 22 10
2017 Either English or French 37 29 19 8 4 3 0 68 12 106
2014 Bilingual 28 41 17 10 4 1 0 69 14 560
2014 Unilingual English 29 44 14 9 4 0 0 73 13 85
2014 Unilingual French 24 53 16 7 0 0 0 78 7 13
2014 Either English or French 30 36 17 10 4 1 2 68 14 157
2011 Bilingual 24 42 14 13 6 0 1 67 19 560
2011 Unilingual English 42 38 11 3 3 3 1 83 6 112
2011 Unilingual French 34 57 0 9 0 0 0 91 9 12
2011 Either English or French 27 36 16 13 5 3 1 66 18 137

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 38 9 5 1 1 0 85 6 614
2019 Either English or French 52 37 8 3 1 0 0 89 4 136
2017 Bilingual 42 43 8 4 2 1 0 86 6 549
2017 Unilingual English 50 28 20 3 0 0 0 77 3 72
2017 Unilingual French 29 50 11 11 0 0 0 78 11 10
2017 Either English or French 46 41 7 6 1 0 0 87 7 106
2014 Bilingual 44 38 12 4 2 0 0 82 7 560
2014 Unilingual English 42 38 10 6 4 0 0 80 9 85
2014 Unilingual French 24 51 16 9 0 0 0 75 9 13
2014 Either English or French 40 38 12 7 3 0 0 78 10 156
2011 Bilingual 38 40 10 9 3 0 0 78 12 561
2011 Unilingual English 33 54 6 3 4 0 0 87 7 112
2011 Unilingual French 33 59 8 0 0 0 0 92 0 13
2011 Either English or French 28 47 9 9 6 0 0 76 15 138
2008 Bilingual 46 40 7 5 3 0 0 86 7 579
2008 Unilingual English 37 46 8 7 3 0 0 83 9 112
2008 Unilingual French 36 45 14 5 0 0 0 81 5 22
2008 Either English or French 35 42 8 7 7 0 0 77 15 104

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 33 13 6 3 0 1 78 9 608
2019 Either English or French 67 21 7 1 2 0 2 90 3 136
2017 Bilingual 43 36 12 5 3 0 1 79 8 550
2017 Unilingual English 62 29 5 1 0 0 3 93 1 72
2017 Unilingual French 70 19 11 0 0 0 0 89 0 10
2017 Either English or French 59 30 6 2 1 0 3 92 3 107
2014 Bilingual 38 36 17 6 2 0 1 75 9 560
2014 Unilingual English 51 26 10 6 3 0 5 80 9 85
2014 Unilingual French 61 39 0 0 0 0 0 100 0 13
2014 Either English or French 56 35 7 0 1 1 0 92 1 157
2011 Bilingual 31 33 19 10 5 0 2 66 15 560
2011 Unilingual English 47 26 15 5 3 0 5 76 8 112
2011 Unilingual French 65 27 8 0 0 0 0 92 0 13
2011 Either English or French 39 33 19 4 2 0 3 74 7 138
2008 Bilingual 21 33 23 15 7 0 1 55 22 576
2008 Unilingual English 40 27 18 7 5 1 2 69 13 112
2008 Unilingual French 47 45 4 4 0 0 0 92 4 22
2008 Either English or French 30 36 23 4 6 0 1 67 10 104

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 20 39 26 9 1 0 35 26 616
2019 Either English or French 4 10 32 26 25 2 1 53 14 136
2017 Bilingual 7 23 39 21 7 1 1 29 31 550
2017 Unilingual English 7 16 36 21 14 1 4 38 24 72
2017 Unilingual French 11 11 30 20 29 0 0 49 22 10
2017 Either English or French 6 19 32 18 18 3 5 39 26 106
2014 Bilingual 15 32 33 13 4 1 2 18 48 560
2014 Unilingual English 5 21 34 16 16 1 6 35 28 85
2014 Unilingual French 15 17 40 22 7 0 0 29 31 13
2014 Either English or French 8 17 35 18 16 1 5 36 26 157
2011 Bilingual 28 37 23 6 3 1 2 9 67 560
2011 Unilingual English 23 14 31 16 10 1 4 28 39 112
2011 Unilingual French 8 29 7 34 15 7 0 52 40 13
2011 Either English or French 32 22 28 11 5 2 0 16 55 136
2008 Bilingual 13 34 34 11 5 1 2 16 48 579
2008 Unilingual English 5 26 34 24 8 2 1 33 33 112
2008 Unilingual French 0 37 34 29 0 0 0 29 37 22
2008 Either English or French 15 27 30 16 8 1 3 24 44 104

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 12 26 33 20 3 1 56 17 613
2019 Either English or French 3 3 21 33 31 6 2 70 7 133
2017 Bilingual 6 14 33 27 14 5 2 44 21 550
2017 Unilingual English 9 15 25 22 20 1 7 46 27 72
2017 Unilingual French 0 22 10 50 19 0 0 69 22 10
2017 Either English or French 9 10 31 18 20 8 4 43 21 105
2014 Bilingual 17 28 34 12 4 2 2 17 47 559
2014 Unilingual English 12 19 35 15 14 0 5 31 33 85
2014 Unilingual French 7 33 29 24 0 0 7 26 43 13
2014 Either English or French 10 19 29 15 16 6 7 35 33 156
2011 Bilingual 33 27 24 9 4 2 1 13 62 559
2011 Unilingual English 24 22 25 11 15 2 1 27 47 112
2011 Unilingual French 8 14 53 25 0 0 0 25 22 13
2011 Either English or French 29 20 26 11 7 5 2 19 53 137
2008 Bilingual 15 25 32 17 7 2 2 25 41 575
2008 Unilingual English 12 17 33 19 14 3 3 35 30 112
2008 Unilingual French 0 29 47 15 10 0 0 24 29 21
2008 Either English or French 17 29 23 10 17 2 3 28 48 104

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 21 35 19 10 2 2 30 34 615
2019 Either English or French 5 7 20 26 30 6 5 63 14 135
2017 Bilingual 13 23 37 15 8 2 2 25 37 549
2017 Unilingual English 4 17 23 23 16 4 13 47 25 71
2017 Unilingual French 31 0 10 30 20 0 10 55 35 10
2017 Either English or French 10 7 22 23 21 8 10 54 20 105
2014 Bilingual 28 30 24 9 4 2 3 14 62 560
2014 Unilingual English 11 19 28 16 18 1 6 37 32 84
2014 Unilingual French 31 9 30 9 0 0 21 11 51 13
2014 Either English or French 8 24 14 16 21 7 10 45 39 156
2011 Bilingual 27 27 28 11 4 1 2 15 56 560
2011 Unilingual English 18 17 23 12 17 5 7 33 40 112
2011 Unilingual French 8 23 31 8 15 8 7 28 37 13
2011 Either English or French 19 19 21 14 9 9 9 29 46 137
2008 Bilingual 18 25 29 16 6 3 3 23 46 578
2008 Unilingual English 6 15 27 24 13 6 8 43 25 112
2008 Unilingual French 8 34 29 15 4 9 0 21 46 22
2008 Either English or French 12 23 26 14 12 7 6 30 40 104

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 15 30 35 15 1 1 51 19 614
2019 Either English or French 2 3 18 34 40 1 2 76 5 136
2017 Bilingual 6 15 33 30 13 1 1 44 22 547
2017 Unilingual English 1 6 19 27 37 0 10 71 8 71
2017 Unilingual French 0 11 20 30 38 0 0 69 11 10
2017 Either English or French 5 7 21 25 33 3 6 64 13 103
2014 Bilingual 10 20 36 22 10 1 2 32 30 556
2014 Unilingual English 3 6 25 31 26 4 5 63 10 85
2014 Unilingual French 7 0 23 56 0 0 14 65 8 13
2014 Either English or French 3 8 22 29 24 4 9 61 13 156
2011 Bilingual 15 19 36 17 8 1 3 27 36 558
2011 Unilingual English 4 12 22 27 23 3 9 58 18 111
2011 Unilingual French 8 0 54 31 0 0 7 33 9 13
2011 Either English or French 15 14 24 22 13 5 7 40 33 137
2008 Bilingual 8 23 37 23 6 1 2 30 32 578
2008 Unilingual English 3 11 26 39 15 1 7 58 14 112
2008 Unilingual French 0 28 31 24 9 8 0 36 30 22
2008 Either English or French 8 16 29 24 18 1 5 44 25 103

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 20 31 21 13 1 2 35 33 614
2019 Either English or French 3 8 26 24 37 1 2 62 11 134
2017 Bilingual 16 22 34 15 9 1 3 25 39 549
2017 Unilingual English 11 9 30 18 21 3 7 44 23 72
2017 Unilingual French 11 0 20 40 29 0 0 69 11 10
2017 Either English or French 15 9 24 19 24 3 6 47 27 105
2014 Bilingual 21 30 27 13 6 1 2 19 52 560
2014 Unilingual English 11 19 34 12 16 1 7 30 33 85
2014 Unilingual French 14 16 32 24 0 0 14 28 34 13
2014 Either English or French 13 16 24 16 19 3 9 40 33 156
2011 Bilingual 28 27 24 12 4 1 3 17 57 562
2011 Unilingual English 23 26 17 12 18 2 2 31 51 112
2011 Unilingual French 15 14 32 24 8 0 7 35 30 13
2011 Either English or French 26 23 27 9 7 4 4 18 53 136
2008 Bilingual 23 32 23 13 5 1 4 18 57 579
2008 Unilingual English 17 28 27 14 9 2 2 25 47 112
2008 Unilingual French 10 9 33 31 18 0 0 49 19 21
2008 Either English or French 16 33 25 11 12 0 3 24 51 104

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 15 28 26 18 3 2 47 23 612
2019 Either English or French 4 9 22 26 29 5 5 62 14 135
2017 Bilingual 6 18 29 28 13 4 2 44 25 551
2017 Unilingual English 10 7 15 26 24 6 12 61 20 72
2017 Unilingual French 11 0 20 41 28 0 0 69 11 10
2017 Either English or French 8 11 24 25 19 6 8 51 22 104
2014 Bilingual 12 20 32 21 9 3 3 32 34 560
2014 Unilingual English 4 11 19 30 24 4 8 62 17 84
2014 Unilingual French 15 9 9 25 22 0 21 59 30 13
2014 Either English or French 9 13 22 23 16 7 9 47 26 156
2011 Bilingual 13 22 27 18 11 4 6 32 38 558
2011 Unilingual English 14 13 24 21 21 4 3 45 29 112
2011 Unilingual French 0 8 21 46 17 0 7 68 9 13
2011 Either English or French 14 18 26 20 10 6 8 34 36 137
2008 Bilingual 17 25 29 17 7 2 3 25 44 577
2008 Unilingual English 10 19 37 12 17 2 4 30 31 112
2008 Unilingual French 0 13 17 27 34 8 0 68 14 22
2008 Either English or French 14 25 25 13 13 4 6 29 43 104

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 21 36 20 9 1 1 30 33 613
2019 Either English or French 5 8 22 27 29 3 5 62 14 135
2017 Bilingual 12 22 40 16 5 3 2 23 35 550
2017 Unilingual English 5 18 27 23 15 1 11 43 26 72
2017 Unilingual French 11 10 0 50 19 10 0 77 23 10
2017 Either English or French 7 8 30 19 22 10 4 47 17 105
2014 Bilingual 20 26 33 10 5 3 1 16 49 559
2014 Unilingual English 10 19 30 20 13 3 5 36 31 85
2014 Unilingual French 25 6 30 18 7 0 14 29 36 13
2014 Either English or French 12 11 21 16 23 8 8 47 28 157

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 20 39 21 10 0 0 31 29 615
2019 Either English or French 6 10 48 19 12 2 2 32 17 135
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 22 5 5 1 0 0 89 7 614
2019 Either English or French 72 17 5 3 1 0 2 91 4 136
2017 Bilingual 60 28 4 6 1 0 1 89 7 551
2017 Unilingual English 69 21 1 4 1 1 1 93 6 72
2017 Unilingual French 9 70 20 0 0 0 0 80 0 10
2017 Either English or French 62 27 4 5 2 0 1 90 7 107
2014 Bilingual 64 23 5 5 2 0 0 88 7 559
2014 Unilingual English 69 19 1 5 2 0 4 92 7 85
2014 Unilingual French 41 52 0 7 0 0 0 93 7 13
2014 Either English or French 67 22 4 5 1 0 2 90 6 157
2011 Bilingual 59 27 5 5 3 0 1 86 9 561
2011 Unilingual English 74 19 5 1 0 0 1 94 1 111
2011 Unilingual French 52 31 16 0 0 0 0 84 0 12
2011 Either English or French 61 28 4 3 3 1 0 90 6 137
2008 Bilingual 62 22 5 8 4 0 1 84 11 579
2008 Unilingual English 72 21 3 1 1 0 3 95 2 112
2008 Unilingual French 61 19 12 0 4 4 0 83 4 22
2008 Either English or French 61 19 8 9 2 0 1 82 11 104

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 32 15 7 5 8 5 70 14 613
2019 Either English or French 34 29 15 5 4 8 6 73 10 136
2017 Bilingual 23 37 14 7 5 7 6 69 15 551
2017 Unilingual English 28 21 19 10 10 8 4 56 22 72
2017 Unilingual French 9 39 30 11 11 0 0 48 22 10
2017 Either English or French 32 23 20 6 9 7 4 61 16 107
2014 Bilingual 32 32 14 7 5 4 6 72 13 558
2014 Unilingual English 19 31 12 11 11 8 7 60 26 85
2014 Unilingual French 35 49 17 0 0 0 0 83 0 13
2014 Either English or French 33 27 16 7 9 7 2 65 18 156

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 32 7 5 4 0 0 83 10 616
2019 Either English or French 50 31 5 7 5 2 0 83 12 134
2017 Bilingual 47 35 8 5 4 1 0 84 9 551
2017 Unilingual English 38 26 11 12 10 3 0 67 22 72
2017 Unilingual French 19 50 10 11 11 0 0 69 22 10
2017 Either English or French 46 27 14 8 6 0 0 72 14 107
2014 Bilingual 49 30 8 7 4 1 0 80 11 559
2014 Unilingual English 36 26 8 10 16 3 0 64 27 85
2014 Unilingual French 41 52 0 0 7 0 0 93 7 13
2014 Either English or French 43 30 10 11 6 1 0 73 17 157

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 33 7 5 2 0 0 87 7 612
2019 Either English or French 55 35 5 4 0 1 0 91 4 135
2017 Bilingual 47 40 5 5 2 0 0 87 8 551
2017 Unilingual English 45 32 7 10 5 0 0 77 15 72
2017 Unilingual French 28 41 31 0 0 0 0 69 0 10
2017 Either English or French 40 38 13 6 2 1 0 79 7 107
2014 Bilingual 47 40 7 4 1 0 0 87 6 559
2014 Unilingual English 44 32 10 7 6 1 0 77 13 85
2014 Unilingual French 41 53 7 0 0 0 0 93 0 13
2014 Either English or French 39 41 11 7 2 0 0 80 9 156

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 38 12 4 2 1 0 83 6 613
2019 Either English or French 49 33 10 2 1 4 0 85 4 135
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 26 10 2 3 1 4 84 6 613
2019 Either English or French 34 27 17 4 4 2 12 72 8 135

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 32 12 5 4 0 1 78 9 614
2019 Either English or French 38 38 14 3 4 1 1 78 7 135
2017 Bilingual 38 42 12 4 3 1 1 81 7 551
2017 Unilingual English 47 26 13 6 7 1 0 74 13 72
2017 Unilingual French 38 40 11 11 0 0 0 78 11 10
2017 Either English or French 40 38 8 8 6 0 0 78 14 107
2014 Bilingual 39 34 13 8 4 0 1 74 13 560
2014 Unilingual English 38 32 15 7 6 0 1 71 13 85
2014 Unilingual French 50 30 13 0 0 7 0 86 0 13
2014 Either English or French 36 31 20 7 5 1 1 68 12 157
2011 Bilingual 35 37 14 7 7 0 0 72 14 560
2011 Unilingual English 38 40 13 5 3 0 0 78 9 112
2011 Unilingual French 31 37 24 0 8 0 0 68 8 13
2011 Either English or French 26 35 13 17 8 1 0 61 26 137
2008 Bilingual 31 34 15 11 7 1 2 66 19 579
2008 Unilingual English 38 28 16 11 7 0 1 66 18 112
2008 Unilingual French 23 40 23 0 14 0 0 62 14 22
2008 Either English or French 37 31 12 13 7 0 0 68 20 104

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 28 11 5 3 1 0 81 8 614
2019 Either English or French 55 27 9 3 2 3 1 86 5 136
2017 Bilingual 46 38 8 3 2 2 1 86 6 549
2017 Unilingual English 47 25 10 7 6 3 1 76 13 71
2017 Unilingual French 38 51 11 0 0 0 0 89 0 10
2017 Either English or French 51 26 9 7 3 4 0 81 10 107
2014 Bilingual 44 34 11 5 3 3 0 81 8 560
2014 Unilingual English 48 27 12 2 5 4 1 79 8 85
2014 Unilingual French 43 50 0 0 7 0 0 93 7 13
2014 Either English or French 44 28 16 6 4 2 1 73 10 157
2011 Bilingual 41 31 15 6 4 2 0 74 11 561
2011 Unilingual English 57 24 7 5 5 2 0 83 10 112
2011 Unilingual French 40 45 15 0 0 0 0 85 0 13
2011 Either English or French 35 26 19 11 5 2 2 64 17 136
2008 Bilingual 40 33 13 7 4 2 1 75 12 579
2008 Unilingual English 48 24 11 11 3 3 0 75 14 112
2008 Unilingual French 18 54 22 5 0 0 0 73 5 22
2008 Either English or French 44 30 9 6 8 3 0 77 14 104

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 28 9 7 4 0 0 80 11 615
2019 Either English or French 51 31 11 4 1 1 1 84 5 135
2017 Bilingual 43 40 7 5 4 1 1 84 9 551
2017 Unilingual English 47 29 7 8 5 1 1 79 14 72
2017 Unilingual French 38 30 21 11 0 0 0 68 11 10
2017 Either English or French 43 29 10 12 4 2 0 73 16 107
2014 Bilingual 43 32 11 10 3 1 0 76 13 560
2014 Unilingual English 46 29 8 7 5 4 0 79 13 85
2014 Unilingual French 35 51 15 0 0 0 0 85 0 13
2014 Either English or French 45 29 13 5 6 1 1 75 11 156
2011 Bilingual 38 36 10 9 6 1 0 74 15 561
2011 Unilingual English 48 31 3 12 5 1 0 80 17 110
2011 Unilingual French 23 53 24 0 0 0 0 76 0 13
2011 Either English or French 30 33 16 10 9 2 1 64 19 137
2008 Bilingual 38 36 11 10 5 0 1 74 15 579
2008 Unilingual English 37 38 9 10 6 1 0 75 16 111
2008 Unilingual French 26 36 23 9 5 0 0 62 14 22
2008 Either English or French 42 26 13 10 10 0 0 68 19 104

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 14 2 2 1 0 0 95 3 611
2019 Either English or French 87 11 1 1 0 0 0 98 1 133
2017 Bilingual 78 18 2 2 0 0 0 97 2 548
2017 Unilingual English 84 13 1 0 0 2 0 99 0 71
2017 Unilingual French 69 31 0 0 0 0 0 100 0 10
2017 Either English or French 80 14 4 2 0 0 0 94 2 107
2014 Bilingual 81 15 2 1 0 0 0 97 2 558
2014 Unilingual English 92 5 1 0 0 0 2 99 0 85
2014 Unilingual French 71 29 0 0 0 0 0 100 0 13
2014 Either English or French 81 13 3 1 1 0 1 95 2 157
2011 Bilingual 80 16 1 2 1 0 0 96 3 559
2011 Unilingual English 78 14 4 1 0 0 3 95 1 112
2011 Unilingual French 78 14 8 0 0 0 0 92 0 13
2011 Either English or French 81 14 3 0 2 1 0 95 2 137
2008 Bilingual 81 13 2 3 1 0 1 94 4 579
2008 Unilingual English 88 9 0 1 0 0 2 99 1 112
2008 Unilingual French 96 0 4 0 0 0 0 96 0 22
2008 Either English or French 80 11 2 4 2 0 1 92 6 104

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 24 5 4 4 1 2 87 8 615
2019 Either English or French 57 16 9 4 1 1 12 84 6 136
2017 Bilingual 51 27 6 4 3 6 4 86 8 550
2017 Unilingual English 67 21 3 4 1 0 4 91 6 72
2017 Unilingual French 59 30 11 0 0 0 0 89 0 10
2017 Either English or French 46 24 9 3 6 6 7 81 10 106
2014 Bilingual 55 21 7 5 4 3 5 82 11 560
2014 Unilingual English 70 15 5 1 5 4 1 89 6 85
2014 Unilingual French 42 43 6 0 0 0 9 93 0 13
2014 Either English or French 38 21 9 3 10 7 12 72 17 157
2011 Bilingual 48 31 7 5 3 2 3 84 9 559
2011 Unilingual English 63 15 5 4 7 4 0 82 12 112
2011 Unilingual French 37 39 0 8 0 0 15 90 10 13
2011 Either English or French 43 22 9 3 15 3 4 70 20 138

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 20 8 2 3 1 0 86 5 615
2019 Either English or French 63 21 8 1 3 5 0 87 4 136
2017 Bilingual 58 26 8 3 2 2 0 86 6 551
2017 Unilingual English 62 16 10 1 5 6 0 82 7 72
2017 Unilingual French 38 51 11 0 0 0 0 89 0 10
2017 Either English or French 51 28 10 7 2 2 0 81 9 107

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 28 8 5 4 0 0 82 9 611
2019 Either English or French 61 27 8 1 2 0 0 88 4 135
2017 Bilingual 51 33 8 4 3 0 0 85 8 550
2017 Unilingual English 56 20 13 4 7 0 0 77 11 72
2017 Unilingual French 38 40 22 0 0 0 0 78 0 10
2017 Either English or French 48 31 11 7 3 0 0 79 10 107
2014 Bilingual 48 30 10 7 4 1 1 79 11 559
2014 Unilingual English 57 26 5 9 2 0 0 83 11 85
2014 Unilingual French 50 50 0 0 0 0 0 100 0 13
2014 Either English or French 48 27 12 6 6 0 1 75 12 157

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 44 19 11 3 1 1 66 14 163
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 37 16 8 3 8 0 72 11 610
2019 Either English or French 37 28 12 3 4 17 0 78 8 134
2017 Bilingual 22 39 16 8 7 8 0 67 16 551
2017 Unilingual English 35 28 17 6 7 8 0 68 14 72
2017 Unilingual French 30 50 0 0 11 10 0 88 12 10
2017 Either English or French 29 27 21 6 6 12 0 64 13 107
2014 Bilingual 12 36 21 14 7 10 0 53 23 560
2014 Unilingual English 20 25 17 13 7 17 0 55 24 85
2014 Unilingual French 13 47 31 0 9 0 0 60 9 13
2014 Either English or French 24 32 11 8 6 16 3 69 17 157
2011 Bilingual 8 22 24 16 18 11 0 34 38 560
2011 Unilingual English 20 20 22 9 16 13 0 47 28 112
2011 Unilingual French 17 24 15 24 0 14 7 51 30 13
2011 Either English or French 11 19 20 15 17 17 1 37 39 136

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 39 19 9 4 3 0 67 14 610
2019 Either English or French 33 37 13 5 4 9 1 76 10 136
2017 Bilingual 22 38 19 11 6 4 0 62 18 551
2017 Unilingual English 25 28 18 11 14 4 0 55 26 72
2017 Unilingual French 19 50 10 11 11 0 0 69 22 10
2017 Either English or French 26 30 22 8 6 8 0 61 15 107
2014 Bilingual 12 33 22 18 11 4 0 48 30 560
2014 Unilingual English 14 27 21 20 11 6 0 44 33 85
2014 Unilingual French 23 14 47 7 9 0 0 37 16 13
2014 Either English or French 24 25 18 10 10 11 1 56 23 157
2011 Bilingual 9 18 19 18 33 2 0 28 52 560
2011 Unilingual English 11 25 17 16 28 2 0 37 46 112
2011 Unilingual French 8 15 37 24 8 0 7 25 34 13
2011 Either English or French 8 17 19 17 33 6 0 27 54 136
2008 Bilingual 16 32 19 16 14 2 1 49 31 580
2008 Unilingual English 14 27 12 25 17 4 0 43 44 112
2008 Unilingual French 27 28 33 12 0 0 0 55 12 22
2008 Either English or French 17 16 20 22 19 6 0 35 44 104

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 35 25 11 5 7 0 57 16 608
2019 Either English or French 25 32 16 6 3 16 1 69 11 136
2017 Bilingual 15 34 23 12 7 8 1 54 21 550
2017 Unilingual English 21 25 17 11 15 11 0 51 29 72
2017 Unilingual French 19 50 0 11 11 10 0 76 24 10
2017 Either English or French 24 25 21 14 5 11 0 55 21 107
2014 Bilingual 8 29 26 19 11 8 0 39 32 559
2014 Unilingual English 12 21 15 21 19 12 0 38 45 85
2014 Unilingual French 14 18 46 7 9 7 0 34 17 13
2014 Either English or French 20 19 19 15 10 15 1 47 30 157
2011 Bilingual 5 21 19 21 28 6 0 27 52 562
2011 Unilingual English 11 19 14 23 24 8 0 33 52 112
2011 Unilingual French 8 8 21 24 17 22 0 22 52 13
2011 Either English or French 3 17 17 21 35 7 0 22 60 138
2008 Bilingual 7 29 22 21 16 5 0 37 39 580
2008 Unilingual English 8 20 22 25 16 10 0 30 45 112
2008 Unilingual French 9 22 51 9 4 4 0 33 14 22
2008 Either English or French 5 21 24 24 19 8 0 28 46 103

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 40 19 13 7 2 0 60 20 610
2019 Either English or French 24 35 17 9 5 9 1 66 15 136
2017 Bilingual 14 41 20 12 8 4 0 58 21 548
2017 Unilingual English 20 32 10 14 18 7 0 55 34 72
2017 Unilingual French 19 40 10 11 11 10 0 65 24 10
2017 Either English or French 24 26 22 15 7 6 0 53 24 107
2014 Bilingual 10 39 22 16 11 2 0 50 27 559
2014 Unilingual English 11 26 18 20 21 5 0 38 43 85
2014 Unilingual French 24 30 29 9 0 8 0 59 10 13
2014 Either English or French 19 27 15 15 13 9 0 51 32 155
2011 Bilingual 7 23 18 23 26 2 0 31 50 560
2011 Unilingual English 12 25 13 23 23 4 0 39 48 111
2011 Unilingual French 8 21 40 15 8 7 0 32 25 13
2011 Either English or French 4 26 16 22 27 4 0 32 51 138
2008 Bilingual 12 36 18 21 12 2 0 48 33 578
2008 Unilingual English 8 35 15 23 12 7 0 46 37 112
2008 Unilingual French 13 45 38 4 0 0 0 58 4 22
2008 Either English or French 10 32 17 20 17 4 0 43 39 104

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 25 7 1 1 1 0 91 2 615
2019 Either English or French 63 23 6 2 0 4 1 91 2 135
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 48 9 4 1 1 0 85 6 613
2019 Either English or French 34 46 13 4 1 3 0 83 4 136
2017 Bilingual 30 49 12 5 2 1 0 80 7 547
2017 Unilingual English 28 43 13 6 8 3 0 73 14 72
2017 Unilingual French 19 50 10 0 22 0 0 69 22 10
2017 Either English or French 30 44 12 8 3 2 0 76 11 106
2014 Bilingual 20 46 18 9 6 1 0 66 16 560
2014 Unilingual English 20 32 24 12 11 1 0 52 24 85
2014 Unilingual French 23 38 32 0 0 7 0 65 0 13
2014 Either English or French 32 32 17 10 6 3 1 66 17 157
2011 Bilingual 14 30 16 16 24 1 0 44 41 560
2011 Unilingual English 15 38 13 17 17 0 0 52 34 112
2011 Unilingual French 8 44 25 7 8 8 0 56 17 13
2011 Either English or French 13 30 19 12 23 3 0 45 36 138

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 39 24 12 6 3 0 57 19 613
2019 Either English or French 23 40 14 11 4 8 0 68 16 134

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 37 16 11 4 4 1 67 16 614
2019 Either English or French 25 38 12 9 4 10 1 71 15 136
2017 Bilingual 26 41 12 10 5 5 1 72 16 550
2017 Unilingual English 28 35 18 1 10 8 0 68 12 72
2017 Unilingual French 19 50 10 0 22 0 0 68 22 10
2017 Either English or French 27 29 15 13 6 10 0 62 21 106
2014 Bilingual 29 39 14 9 5 3 1 70 15 559
2014 Unilingual English 29 32 15 7 7 7 4 67 16 85
2014 Unilingual French 9 40 44 0 0 8 0 53 0 13
2014 Either English or French 28 34 14 6 7 10 1 69 15 157
2011 Bilingual 23 38 13 10 9 8 1 66 20 561
2011 Unilingual English 26 28 17 11 7 9 2 61 20 111
2011 Unilingual French 23 30 24 8 8 0 7 57 18 13
2011 Either English or French 19 31 15 12 9 7 6 59 24 138
2008 Bilingual 31 33 13 11 8 3 1 66 20 577
2008 Unilingual English 22 29 13 19 7 7 3 57 28 112
2008 Unilingual French 17 33 24 14 4 8 0 54 20 22
2008 Either English or French 25 29 14 14 9 5 4 59 26 104

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 41 23 7 2 3 0 68 8 614
2019 Either English or French 33 32 23 4 3 4 0 69 7 136

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 26 22 10 9 13 2 50 23 613
2019 Either English or French 24 29 16 5 10 12 4 63 18 136
2017 Bilingual 16 23 21 12 10 14 4 48 27 549
2017 Unilingual English 18 21 13 13 16 14 5 48 36 72
2017 Unilingual French 9 49 10 0 22 10 0 64 24 10
2017 Either English or French 17 30 17 10 13 8 4 54 27 106
2014 Bilingual 10 21 21 17 14 14 2 37 38 558
2014 Unilingual English 10 19 21 19 10 19 1 36 37 85
2014 Unilingual French 17 25 30 22 0 7 0 44 24 13
2014 Either English or French 17 22 15 17 12 14 4 46 35 157
2011 Bilingual 8 16 21 17 18 17 3 30 44 559
2011 Unilingual English 14 24 14 15 10 18 4 49 33 112
2011 Unilingual French 23 15 15 16 8 8 14 49 31 13
2011 Either English or French 7 24 12 16 25 16 1 37 49 137

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 38 18 10 6 3 0 65 17 613
2019 Either English or French 30 33 10 9 8 8 1 70 19 136
2017 Bilingual 23 39 17 11 7 3 0 64 19 551
2017 Unilingual English 23 27 17 12 12 8 1 54 27 72
2017 Unilingual French 9 60 10 11 11 0 0 69 22 10
2017 Either English or French 24 35 15 13 10 3 0 61 24 107
2014 Bilingual 20 38 17 12 9 4 0 60 22 558
2014 Unilingual English 21 25 22 6 14 11 2 53 22 85
2014 Unilingual French 22 45 26 0 0 0 8 72 0 13
2014 Either English or French 22 23 18 13 12 7 5 51 28 157
2011 Bilingual 16 36 19 14 12 2 0 54 27 561
2011 Unilingual English 17 25 18 19 20 2 0 43 39 111
2011 Unilingual French 23 55 0 7 8 0 7 84 16 13
2011 Either English or French 9 23 18 20 27 2 1 33 48 136
2008 Bilingual 16 36 18 17 11 2 0 53 28 578
2008 Unilingual English 14 27 24 19 13 4 0 43 33 112
2008 Unilingual French 14 37 27 13 5 4 0 53 19 22
2008 Either English or French 10 34 19 19 17 0 1 44 36 103

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 30 16 16 13 3 3 52 31 615
2019 Either English or French 26 25 17 8 15 4 5 56 26 136
2017 Bilingual 14 27 18 20 16 4 3 43 38 551
2017 Unilingual English 11 24 13 16 29 1 6 38 48 72
2017 Unilingual French 0 29 39 11 11 10 0 32 24 10
2017 Either English or French 12 22 21 23 18 3 2 35 43 107
2014 Bilingual 14 25 20 15 18 4 4 42 36 560
2014 Unilingual English 12 9 22 18 31 5 4 23 54 84
2014 Unilingual French 22 0 39 16 0 0 23 29 20 13
2014 Either English or French 15 22 15 12 25 3 7 41 42 157
2011 Bilingual 12 25 20 19 20 1 2 38 41 562
2011 Unilingual English 6 17 14 26 35 1 1 23 62 111
2011 Unilingual French 15 39 14 24 0 0 8 58 26 13
2011 Either English or French 6 17 12 16 43 4 3 24 63 135
2008 Bilingual 13 27 19 21 18 1 2 41 40 578
2008 Unilingual English 4 14 21 24 34 3 1 18 60 112
2008 Unilingual French 23 19 15 11 15 9 9 51 31 21
2008 Either English or French 6 27 9 19 37 2 0 33 58 104

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 22 10 5 3 0 4 82 8 616
2019 Either English or French 68 13 2 3 2 2 8 91 7 136

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 10 7 1 2 1 9 89 4 614
2019 Either English or French 49 14 11 6 4 2 13 75 13 136

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 23 12 4 2 1 3 81 6 616
2019 Either English or French 53 17 8 7 2 5 8 80 11 135

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 21 11 5 3 3 5 79 9 613
2019 Either English or French 51 16 7 6 3 8 8 81 11 136

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 14 10 4 5 3 5 81 9 612
2019 Either English or French 45 24 7 5 3 8 9 83 9 135

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 10 8 4 2 1 4 86 6 615
2019 Either English or French 60 17 7 1 1 5 10 90 2 135

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 6 3 1 3 3 4 93 4 613
2019 Either English or French 73 6 5 2 1 4 9 91 4 135

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 6 2 1 1 1 8 96 2 611
2019 Either English or French 74 6 2 1 1 2 13 94 3 135

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 41 19 7 4 4 0 69 12 614
2019 Either English or French 25 43 17 5 2 6 2 73 8 136
2017 Bilingual 18 47 20 7 4 4 0 68 12 549
2017 Unilingual English 25 40 14 6 10 3 3 69 16 72
2017 Unilingual French 19 50 10 11 11 0 0 69 22 10
2017 Either English or French 20 35 22 10 5 7 1 60 16 107

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 43 11 5 2 2 0 82 7 614
2019 Either English or French 40 39 10 7 1 3 0 81 9 135
2017 Bilingual 31 51 11 2 2 2 0 84 5 549
2017 Unilingual English 37 35 20 4 3 1 0 73 7 72
2017 Unilingual French 19 50 20 0 11 0 0 69 11 10
2017 Either English or French 33 39 17 7 1 4 0 75 8 107
2014 Bilingual 30 43 16 4 2 4 0 77 7 560
2014 Unilingual English 31 42 14 3 4 6 0 77 8 85
2014 Unilingual French 17 52 16 0 0 16 0 82 0 13
2014 Either English or French 44 28 16 4 3 4 0 75 7 156
2011 Bilingual 19 33 20 12 11 6 0 55 24 559
2011 Unilingual English 26 34 17 9 11 3 1 62 20 112
2011 Unilingual French 15 37 33 8 0 7 0 56 9 13
2011 Either English or French 17 28 19 12 14 10 0 50 29 138

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 38 13 4 1 5 0 81 5 613
2019 Either English or French 40 27 18 4 1 10 0 75 5 136
2017 Bilingual 31 44 13 3 2 5 1 81 5 549
2017 Unilingual English 41 26 19 4 1 9 0 74 6 72
2017 Unilingual French 19 50 10 11 11 0 0 69 22 10
2017 Either English or French 32 37 22 6 0 4 0 71 7 107
2014 Bilingual 30 40 18 5 2 6 0 74 7 560
2014 Unilingual English 36 30 22 1 6 4 0 68 8 85
2014 Unilingual French 24 61 0 0 0 16 0 100 0 13
2014 Either English or French 40 32 9 5 2 12 0 81 8 157

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 32 7 3 2 0 0 88 5 615
2019 Either English or French 52 33 8 2 2 2 0 87 5 135
2017 Bilingual 45 42 7 3 2 0 0 87 6 550
2017 Unilingual English 44 40 8 3 4 0 0 85 7 72
2017 Unilingual French 19 60 0 0 22 0 0 78 22 10
2017 Either English or French 44 40 6 2 6 2 0 85 9 107
2014 Bilingual 39 43 12 3 3 0 0 82 6 558
2014 Unilingual English 39 39 9 6 6 0 0 78 12 85
2014 Unilingual French 32 68 0 0 0 0 0 100 0 13
2014 Either English or French 45 31 15 6 1 2 0 78 7 157
2011 Bilingual 22 37 16 11 12 1 0 60 23 562
2011 Unilingual English 31 31 19 8 12 0 0 62 20 112
2011 Unilingual French 24 29 32 0 0 15 0 62 0 13
2011 Either English or French 19 29 20 14 13 3 1 50 28 138
2008 Bilingual 33 39 13 8 6 1 0 72 15 579
2008 Unilingual English 25 40 19 11 5 0 0 65 16 112
2008 Unilingual French 17 56 22 5 0 0 0 73 5 22
2008 Either English or French 26 28 29 10 7 0 0 54 17 104

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 32 13 4 4 0 0 79 8 614
2019 Either English or French 43 38 12 2 4 1 0 82 6 136
2017 Bilingual 35 42 14 5 4 1 0 77 9 550
2017 Unilingual English 31 34 17 12 4 1 0 66 17 72
2017 Unilingual French 29 40 10 11 11 0 0 69 22 10
2017 Either English or French 35 35 15 6 7 3 0 71 14 107
2014 Bilingual 20 37 23 12 7 1 0 58 19 560
2014 Unilingual English 20 34 21 11 10 3 0 56 22 85
2014 Unilingual French 26 26 48 0 0 0 0 52 0 13
2014 Either English or French 27 32 22 12 6 2 0 60 18 157
2011 Bilingual 15 25 23 17 18 1 0 41 36 560
2011 Unilingual English 26 22 20 11 20 2 0 48 31 112
2011 Unilingual French 15 21 32 8 0 14 8 48 11 13
2011 Either English or French 9 26 23 19 20 2 0 36 41 138

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 37 11 5 3 1 0 81 8 611
2019 Either English or French 45 35 11 5 3 1 0 81 8 134
2017 Bilingual 34 42 13 7 3 1 0 77 10 550
2017 Unilingual English 29 38 15 11 5 0 0 68 17 72
2017 Unilingual French 29 50 0 0 22 0 0 78 22 10
2017 Either English or French 35 32 18 6 7 2 0 69 13 107
2014 Bilingual 19 42 20 11 6 0 0 62 18 560
2014 Unilingual English 23 39 16 11 8 3 0 64 20 85
2014 Unilingual French 32 43 26 0 0 0 0 74 0 13
2014 Either English or French 27 27 27 13 4 2 0 55 18 157
2011 Bilingual 16 28 18 16 21 1 0 45 37 560
2011 Unilingual English 20 33 14 15 17 1 0 53 32 112
2011 Unilingual French 8 28 46 8 0 0 8 40 9 13
2011 Either English or French 11 29 18 18 24 1 0 39 42 138
2008 Bilingual 24 36 16 16 8 1 0 61 23 580
2008 Unilingual English 15 35 24 16 9 2 0 51 25 112
2008 Unilingual French 13 55 23 9 0 0 0 68 9 22
2008 Either English or French 18 36 19 16 10 0 0 54 26 104

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 25 15 6 5 3 0 73 12 613
2019 Either English or French 39 27 15 6 6 4 3 72 13 136
2017 Bilingual 40 32 12 8 4 3 1 75 12 550
2017 Unilingual English 32 24 17 14 7 6 0 59 23 71
2017 Unilingual French 29 40 10 11 11 0 0 69 22 10
2017 Either English or French 39 27 15 8 7 4 0 69 15 106
2014 Bilingual 32 28 15 12 10 4 1 62 22 558
2014 Unilingual English 28 23 25 11 10 3 0 52 22 85
2014 Unilingual French 15 54 17 7 0 0 8 74 7 13
2014 Either English or French 24 28 21 9 10 8 1 57 21 157
2011 Bilingual 23 28 16 11 13 7 1 56 27 561
2011 Unilingual English 23 21 22 15 13 5 2 47 30 112
2011 Unilingual French 24 15 22 16 6 17 0 47 27 13
2011 Either English or French 14 26 16 12 21 11 1 44 37 138
2008 Bilingual 27 31 15 12 8 6 1 63 21 579
2008 Unilingual English 18 27 19 14 16 5 1 48 32 112
2008 Unilingual French 13 23 29 15 10 9 0 40 28 22
2008 Either English or French 19 30 18 14 17 2 1 50 31 104
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 24 43 33 616
2019 Either English or French 19 43 38 136
2017 Bilingual 20 47 33 551
2017 Unilingual English 17 42 42 72
2017 Unilingual French 22 68 10 10
2017 Either English or French 13 50 37 107
2014 Bilingual 26 43 31 560
2014 Unilingual English 28 36 35 85
2014 Unilingual French 41 52 6 13
2014 Either English or French 29 37 34 157
2011 Bilingual 27 42 31 562
2011 Unilingual English 26 31 43 112
2011 Unilingual French 31 43 25 13
2011 Either English or French 28 35 38 138

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 18 28 35 3 7 9 151
2019 Either English or French 8 4 8 0 77 3 28
2017 Bilingual 26 22 34 3 13 3 109
2017 Unilingual English 27 8 25 8 25 8 12
2017 Either English or French 8 0 7 7 70 7 14
2014 Bilingual 27 23 35 7 9999 9 143
2014 Unilingual English 28 4 36 0 9999 32 24
2014 Either English or French 0 16 36 14 9999 33 43
2011 Bilingual 28 13 40 11 9999 7 155
2011 Unilingual English 13 10 40 15 9999 21 30
2011 Either English or French 9 16 35 21 9999 18 38
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 48 10 7 2 0 1 81 9 613
2019 Either English or French 30 42 11 7 2 6 1 78 10 136

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 28 8 1 1 4 2 89 2 612
2019 Either English or French 55 21 8 2 1 13 1 88 3 135
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 615
2019 Either English or French 6 94 135

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 60

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 60

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 60

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 60

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 44 56 59

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 29 71 59

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 47 53 59

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 59

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 29 71 59

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 61 39 59

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 59

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 59

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 59

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 32 68 59

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 59

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 59

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 68 32 58

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 58

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 58

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 58

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 58

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 58

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 58

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 58

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 615
2019 Either English or French 5 95 134

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 16 17 5 5 34 9 52 18 612
2019 Either English or French 20 15 15 8 3 25 13 57 19 136
2017 Bilingual 12 17 18 6 6 33 9 49 20 551
2017 Unilingual English 13 9 20 9 8 28 14 38 29 72
2017 Unilingual French 9 30 0 0 22 39 0 65 35 10
2017 Either English or French 19 17 20 6 5 26 8 54 16 107
2014 Bilingual 10 15 19 6 3 35 10 47 18 560
2014 Unilingual English 13 13 19 7 11 33 4 41 29 85
2014 Unilingual French 17 18 22 0 0 37 7 61 0 13
2014 Either English or French 17 13 21 8 3 32 8 49 17 157

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 36 15 5 4 12 1 73 10 615
2019 Either English or French 33 34 16 3 2 11 1 76 6 136
2017 Bilingual 21 35 18 4 4 16 2 68 10 550
2017 Unilingual English 24 25 20 6 6 16 3 61 14 71
2017 Unilingual French 9 50 0 11 11 19 0 73 27 10
2017 Either English or French 31 24 18 7 4 16 1 66 12 107
2014 Bilingual 18 32 21 7 3 18 1 61 13 560
2014 Unilingual English 18 27 17 9 8 21 0 56 22 85
2014 Unilingual French 23 33 14 0 0 30 0 81 0 13
2014 Either English or French 27 18 23 7 2 22 2 59 11 157
2011 Bilingual 19 36 18 8 6 12 0 63 16 560
2011 Unilingual English 24 34 26 3 7 7 0 62 10 112
2011 Unilingual French 23 24 32 7 0 14 0 54 8 13
2011 Either English or French 18 33 19 8 5 16 1 61 16 138
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 613
2019 Either English or French 4 96 135

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 42 58 24

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 68 32 24

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 24

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 24

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 24

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 21 79 24

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 24

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 24

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 24

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 616
2019 Either English or French 4 96 136

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 15 17 2 2 41 9 57 9 613
2019 Either English or French 20 17 17 1 1 30 13 65 5 136
2017 Bilingual 11 18 17 2 2 41 9 59 7 549
2017 Unilingual English 14 7 21 3 3 39 14 44 12 72
2017 Unilingual French 9 21 30 0 11 19 10 42 15 10
2017 Either English or French 19 16 20 5 1 31 8 58 9 107
2014 Bilingual 10 17 19 2 1 43 8 56 6 559
2014 Unilingual English 13 9 21 2 5 42 7 44 14 85
2014 Unilingual French 9 41 13 0 0 30 7 80 0 13
2014 Either English or French 16 11 25 3 3 38 5 47 9 157

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 36 15 4 1 13 1 76 6 613
2019 Either English or French 31 33 13 2 1 16 2 80 5 135
2017 Bilingual 19 37 17 2 2 20 2 73 5 549
2017 Unilingual English 24 30 11 8 1 20 5 72 13 72
2017 Unilingual French 9 60 11 0 11 10 0 76 12 10
2017 Either English or French 32 22 21 2 2 19 2 69 5 107
2014 Bilingual 18 31 22 3 2 24 2 65 6 559
2014 Unilingual English 19 24 20 2 5 29 0 62 10 85
2014 Unilingual French 9 48 13 0 0 30 0 81 0 13
2014 Either English or French 28 16 21 5 1 27 1 61 9 157
2011 Bilingual 22 37 17 5 2 17 0 71 8 560
2011 Unilingual English 29 28 23 3 4 13 0 66 8 112
2011 Unilingual French 23 31 25 7 0 14 0 63 8 13
2011 Either English or French 21 32 19 5 2 20 1 67 9 136
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 29 17 9 7 0 1 66 16 614
2019 Either English or French 43 27 17 10 2 1 1 70 12 136
2017 Bilingual 26 25 22 14 10 0 3 52 25 548
2017 Unilingual English 18 31 21 13 14 1 2 51 27 71
2017 Unilingual French 9 20 51 10 10 0 0 29 20 10
2017 Either English or French 23 31 14 10 18 1 3 56 30 106

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 28 28 14 10 0 0 48 24 614
2019 Either English or French 44 34 16 4 1 0 1 78 5 136
2017 Bilingual 15 28 32 15 9 0 1 43 24 551
2017 Unilingual English 33 33 18 11 3 1 1 68 14 72
2017 Unilingual French 9 60 20 11 0 0 0 70 11 10
2017 Either English or French 28 35 17 12 4 2 2 66 16 107

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 29 25 10 5 0 1 60 15 611
2019 Either English or French 57 26 12 3 1 0 1 84 4 135
2017 Bilingual 25 30 24 14 6 0 1 56 20 545
2017 Unilingual English 49 26 13 3 3 3 4 80 6 72
2017 Either English or French 38 32 17 5 3 3 3 74 8 107

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 24 22 15 15 1 1 46 31 614
2019 Either English or French 39 26 20 10 4 0 0 66 14 136
2017 Bilingual 16 25 27 16 15 0 1 41 31 550
2017 Unilingual English 34 22 22 7 11 3 1 59 18 72
2017 Unilingual French 19 30 40 11 0 0 0 49 11 10
2017 Either English or French 34 22 17 9 11 3 5 60 22 107

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 22 9 3 2 0 7 84 6 612
2019 Either English or French 78 11 1 0 1 0 10 98 1 136
2017 Bilingual 48 21 11 4 2 1 13 80 7 547
2017 Unilingual English 60 14 1 4 1 3 17 92 6 72
2017 Unilingual French 70 30 0 0 0 0 0 100 0 10
2017 Either English or French 61 10 4 2 2 2 19 91 5 107

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 32 18 7 7 0 0 68 14 612
2019 Either English or French 57 28 6 4 4 1 1 86 9 136
2017 Bilingual 35 28 21 9 6 0 2 64 15 550
2017 Unilingual English 38 35 12 8 7 0 0 73 15 72
2017 Unilingual French 39 31 30 0 0 0 0 70 0 10
2017 Either English or French 44 26 15 7 6 1 1 72 13 107

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 32 22 9 4 0 1 65 13 611
2019 Either English or French 51 30 10 4 1 1 2 85 5 136
2017 Bilingual 26 34 23 11 4 1 2 61 15 549
2017 Unilingual English 28 44 14 7 5 0 1 74 12 72
2017 Unilingual French 19 50 22 10 0 0 0 69 10 10
2017 Either English or French 38 33 14 10 2 1 3 73 12 107

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 37 22 11 5 0 0 62 16 613
2019 Either English or French 51 29 11 3 2 1 2 83 6 136
2017 Bilingual 22 30 28 12 6 0 1 53 19 550
2017 Unilingual English 38 25 19 9 6 1 1 65 15 72
2017 Unilingual French 9 60 31 0 0 0 0 69 0 10
2017 Either English or French 37 26 21 8 2 3 4 67 11 107

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 31 18 9 4 0 1 68 14 613
2019 Either English or French 45 38 10 4 2 0 1 84 6 136
2017 Bilingual 28 32 23 10 5 0 2 62 15 549
2017 Unilingual English 38 31 12 7 7 3 1 73 14 72
2017 Unilingual French 19 49 32 0 0 0 0 68 0 10
2017 Either English or French 42 26 13 9 3 3 5 73 13 107

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 26 10 7 5 0 1 78 12 611
2019 Either English or French 54 26 7 1 7 3 1 84 9 136

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 33 20 8 3 0 1 68 12 608
2019 Either English or French 49 36 7 5 1 0 2 87 6 135
2017 Bilingual 33 31 20 8 4 1 2 66 12 550
2017 Unilingual English 44 28 16 7 1 1 3 75 8 72
2017 Unilingual French 9 69 22 0 0 0 0 78 0 10
2017 Either English or French 50 28 11 3 1 2 6 85 4 107

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 23 8 4 3 0 1 85 7 613
2019 Either English or French 56 30 12 1 0 0 1 87 1 134
2017 Bilingual 62 21 10 4 3 0 2 84 7 551
2017 Unilingual English 63 21 7 8 1 0 0 83 10 72
2017 Unilingual French 40 60 0 0 0 0 0 100 0 10
2017 Either English or French 50 29 14 4 4 0 0 79 7 107

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 10 3 1 1 1 6 95 2 610
2019 Either English or French 80 8 2 1 1 0 6 94 3 136
2017 Bilingual 76 8 5 3 2 1 4 89 6 550
2017 Unilingual English 75 13 3 4 3 1 1 90 7 72
2017 Either English or French 79 8 3 3 2 2 4 92 5 107

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 9 5 2 3 0 2 89 6 611
2019 Either English or French 83 8 4 1 1 2 1 94 1 136
2017 Bilingual 54 27 9 4 3 0 3 83 7 550
2017 Unilingual English 57 32 4 5 1 0 0 89 7 72
2017 Unilingual French 50 30 10 11 0 0 0 80 11 10
2017 Either English or French 60 23 7 3 1 2 4 88 4 107

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 26 13 4 3 0 1 80 7 608
2019 Either English or French 62 29 6 2 0 1 1 93 2 136
2017 Bilingual 64 16 8 4 4 0 3 84 8 549
2017 Unilingual English 69 17 4 3 7 0 0 86 9 71
2017 Unilingual French 69 10 0 22 0 0 0 78 22 10
2017 Either English or French 65 9 7 9 4 2 4 78 14 107

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 17 8 4 4 0 1 84 8 608
2019 Either English or French 73 14 5 5 1 1 1 89 6 136
2017 Bilingual 57 12 4 3 2 0 23 90 5 550
2017 Unilingual English 68 7 3 1 1 0 20 93 3 71
2017 Unilingual French 50 20 11 0 0 0 20 87 0 10
2017 Either English or French 65 4 1 0 0 2 29 99 0 107

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 12 4 2 2 0 23 90 5 607
2019 Either English or French 64 7 1 0 0 0 29 99 0 135
2017 Bilingual 64 20 6 2 1 0 7 90 4 549
2017 Unilingual English 70 21 3 3 1 0 3 93 4 72
2017 Unilingual French 49 20 11 11 0 0 10 76 12 10
2017 Either English or French 70 10 5 1 0 3 11 93 1 105

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 17 9 2 1 0 5 88 3 613
2019 Either English or French 71 17 3 0 0 1 10 97 0 135
2017 Bilingual 70 12 5 3 3 1 6 88 7 551
2017 Unilingual English 50 20 10 5 11 0 4 73 17 72
2017 Unilingual French 69 20 11 0 0 0 0 89 0 10
2017 Either English or French 38 12 16 11 13 4 5 55 27 107

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 12 5 2 4 0 3 90 5 612
2019 Either English or French 50 20 14 8 6 1 1 71 14 136
2017 Bilingual 48 29 14 4 2 0 3 80 6 548
2017 Unilingual English 44 40 7 4 1 0 3 87 6 72
2017 Unilingual French 59 20 10 0 11 0 0 80 11 10
2017 Either English or French 52 23 13 6 1 2 4 79 7 107

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 28 12 4 3 0 2 81 7 610
2019 Either English or French 54 27 7 6 2 2 1 84 8 136

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 35 35 11 3 0 0 51 14 614
2019 Either English or French 33 45 17 4 1 0 0 78 5 136
2017 Bilingual 13 33 37 12 4 0 0 47 16 551
2017 Unilingual English 19 40 27 8 4 1 0 60 12 72
2017 Unilingual French 30 30 20 0 11 0 9 66 12 10
2017 Either English or French 14 48 23 9 3 2 1 64 13 107

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 17 36 27 13 0 0 40 24 610
2019 Either English or French 4 10 30 30 26 0 0 56 14 135
2017 Bilingual 5 17 39 27 12 0 1 39 22 549
2017 Unilingual English 7 11 33 32 17 0 0 49 18 72
2017 Unilingual French 11 0 41 19 29 0 0 48 11 10
2017 Either English or French 3 12 36 28 18 1 2 47 15 107

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 41 21 9 3 4 1 66 12 614
2019 Either English or French 20 35 22 9 4 10 0 61 15 135
2017 Bilingual 14 41 21 10 5 9 0 61 16 549
2017 Unilingual English 22 35 21 8 5 8 0 62 15 72
2017 Unilingual French 9 40 30 0 11 10 0 55 12 10
2017 Either English or French 13 30 26 10 13 8 0 46 26 107

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 39 19 9 5 2 0 66 14 611
2019 Either English or French 26 43 19 4 5 4 0 71 9 134
2017 Bilingual 18 42 21 10 6 3 0 62 17 550
2017 Unilingual English 19 37 15 15 7 7 0 60 24 72
2017 Unilingual French 9 60 20 0 11 0 0 69 11 10
2017 Either English or French 20 42 16 10 8 5 0 64 19 106
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 12 88 614
2019 Either English or French 14 86 135
2017 Bilingual 16 84 548
2017 Unilingual English 13 87 72
2017 Either English or French 11 89 107
2014 Bilingual 9 91 560
2014 Unilingual English 15 85 85
2014 Either English or French 12 88 157

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 77 23 76
2017 Bilingual 80 20 87
2017 Either English or French 100 0 12
2014 Bilingual 87 13 53
2014 Unilingual English 69 31 12
2014 Either English or French 85 15 20

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 25 7 3 0 0 2 90 3 58
2017 Bilingual 51 41 2 1 3 0 2 94 4 70
2017 Either English or French 58 16 0 0 9 0 17 89 11 12
2014 Bilingual 59 30 6 2 0 2 0 92 2 46
2014 Either English or French 58 18 0 11 13 0 0 76 24 17
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 34 16 7 5 2 1 37 63 612
2019 Either English or French 43 36 9 9 0 3 1 45 55 136
2017 Bilingual 39 24 19 10 5 3 1 40 60 550
2017 Unilingual English 32 23 14 17 7 7 0 34 66 72
2017 Unilingual French 61 10 29 0 0 0 0 61 39 10
2017 Either English or French 41 21 13 7 11 6 0 44 56 107

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 375
2019 Either English or French 43 57 71

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 65 35 369
2019 Either English or French 79 21 71

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 26 14 12 11 1 11 57 27 370
2019 Either English or French 10 41 18 17 8 0 6 55 26 71
2017 Bilingual 18 29 11 16 12 2 11 54 33 321
2017 Unilingual English 10 23 23 16 27 0 2 33 44 44
2017 Either English or French 8 18 16 19 26 2 10 30 52 57

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 14 13 10 17 2 35 36 43 368
2019 Either English or French 12 23 13 16 10 3 24 47 36 70
2017 Bilingual 5 13 12 10 18 6 37 31 48 321
2017 Unilingual English 5 14 16 28 13 0 24 24 55 44
2017 Either English or French 7 7 21 12 27 7 19 19 52 57

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 19 15 8 8 1 9 66 18 606
2019 Either English or French 54 15 10 5 2 1 12 80 9 134
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