2019 Public Service Employee Survey Results for Library and Archives Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 45 4 5 1 0 0 90 6 209
2019 3 to 10 years in current department or agency 45 45 5 4 1 0 0 91 5 266
2019 11 to 20 years in current department or agency 40 46 6 7 1 0 0 86 8 201
2019 More than 20 years in current department or agency 26 50 6 11 7 0 0 77 17 64
2017 Less than 3 years in current department or agency 48 41 3 5 3 0 0 90 7 189
2017 3 to 10 years in current department or agency 38 48 4 7 3 0 0 86 10 299
2017 11 to 20 years in current department or agency 36 44 5 10 4 0 0 80 14 170
2017 More than 20 years in current department or agency 30 55 5 7 3 0 0 85 10 66
2014 Less than 3 years in current department or agency 42 45 4 9 0 0 0 87 9 183
2014 3 to 10 years in current department or agency 33 48 6 11 2 0 0 81 13 374
2014 11 to 20 years in current department or agency 21 57 6 9 7 0 0 78 16 139
2014 More than 20 years in current department or agency 30 40 11 13 6 0 0 70 19 116

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 29 4 5 2 0 0 89 7 209
2019 3 to 10 years in current department or agency 57 29 5 8 1 0 0 86 9 266
2019 11 to 20 years in current department or agency 53 32 8 6 1 0 0 84 7 200
2019 More than 20 years in current department or agency 57 30 2 6 5 0 0 88 10 64
2017 Less than 3 years in current department or agency 60 25 8 6 1 0 0 85 7 190
2017 3 to 10 years in current department or agency 55 32 4 6 2 0 0 87 8 299
2017 11 to 20 years in current department or agency 50 36 4 8 2 0 0 87 9 171
2017 More than 20 years in current department or agency 45 33 12 6 3 0 1 79 9 67
2014 Less than 3 years in current department or agency 70 19 5 5 1 0 0 89 6 183
2014 3 to 10 years in current department or agency 50 32 8 8 2 0 1 83 9 374
2014 11 to 20 years in current department or agency 42 37 9 10 3 0 0 79 12 139
2014 More than 20 years in current department or agency 45 37 9 7 2 0 0 82 9 116

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 34 7 7 1 0 0 85 8 209
2019 3 to 10 years in current department or agency 51 38 5 4 2 0 0 89 6 266
2019 11 to 20 years in current department or agency 50 34 7 8 2 0 0 84 9 201
2019 More than 20 years in current department or agency 47 37 3 5 8 0 0 84 13 62
2017 Less than 3 years in current department or agency 53 35 7 4 1 0 0 88 5 189
2017 3 to 10 years in current department or agency 49 36 5 8 2 0 0 85 10 298
2017 11 to 20 years in current department or agency 40 39 9 7 4 0 0 80 11 171
2017 More than 20 years in current department or agency 35 45 12 3 3 0 2 81 6 67
2014 Less than 3 years in current department or agency 43 43 8 5 1 0 0 86 6 183
2014 3 to 10 years in current department or agency 45 40 6 7 2 0 0 85 9 373
2014 11 to 20 years in current department or agency 40 41 6 7 6 0 0 81 13 139
2014 More than 20 years in current department or agency 41 42 6 8 4 0 0 83 12 116

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 41 10 10 3 1 0 77 12 209
2019 3 to 10 years in current department or agency 32 47 9 10 2 0 0 79 12 265
2019 11 to 20 years in current department or agency 36 42 11 9 2 0 0 78 11 200
2019 More than 20 years in current department or agency 27 45 12 9 7 0 0 72 16 63
2018 Less than 3 years in current department or agency 35 48 7 8 2 0 1 83 10 160
2018 3 to 10 years in current department or agency 29 47 11 12 1 0 0 76 13 262
2018 11 to 20 years in current department or agency 27 56 13 2 2 0 0 83 4 165
2018 More than 20 years in current department or agency 29 46 17 5 4 0 0 74 8 56
2017 Less than 3 years in current department or agency 40 42 8 6 3 0 0 82 10 189
2017 3 to 10 years in current department or agency 29 42 10 15 3 0 0 72 18 299
2017 11 to 20 years in current department or agency 29 45 16 8 2 0 1 74 10 171
2017 More than 20 years in current department or agency 31 43 11 5 9 0 1 75 14 66
2014 Less than 3 years in current department or agency 38 37 9 12 1 0 2 77 14 183
2014 3 to 10 years in current department or agency 26 43 11 16 4 0 0 69 21 374
2014 11 to 20 years in current department or agency 26 40 20 9 4 0 1 67 14 139
2014 More than 20 years in current department or agency 26 47 9 11 7 0 0 72 19 116

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 31 8 6 0 1 0 86 6 207
2019 3 to 10 years in current department or agency 56 32 6 5 1 0 0 88 6 265
2019 11 to 20 years in current department or agency 48 39 7 5 1 0 0 87 6 198
2019 More than 20 years in current department or agency 33 46 6 11 2 1 0 81 13 64
2017 Less than 3 years in current department or agency 53 37 6 3 0 0 1 91 3 190
2017 3 to 10 years in current department or agency 46 44 5 4 1 0 0 90 4 297
2017 11 to 20 years in current department or agency 46 37 9 7 1 0 0 84 8 171
2017 More than 20 years in current department or agency 32 47 9 11 1 0 0 79 12 67
2014 Less than 3 years in current department or agency 48 37 9 5 1 0 0 85 6 183
2014 3 to 10 years in current department or agency 44 41 10 3 1 0 0 86 5 374
2014 11 to 20 years in current department or agency 38 42 13 4 3 0 0 80 7 139
2014 More than 20 years in current department or agency 36 42 11 6 4 1 1 79 9 116

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 27 7 9 1 1 1 82 11 209
2019 3 to 10 years in current department or agency 53 30 7 6 3 1 1 84 9 265
2019 11 to 20 years in current department or agency 46 29 15 5 4 1 1 75 9 200
2019 More than 20 years in current department or agency 32 43 6 12 5 0 1 77 17 64
2018 Less than 3 years in current department or agency 55 35 8 1 1 1 0 90 3 159
2018 3 to 10 years in current department or agency 47 34 10 6 3 1 0 81 9 262
2018 11 to 20 years in current department or agency 45 34 11 6 3 1 1 80 9 165
2018 More than 20 years in current department or agency 38 40 11 5 5 2 0 79 10 56
2017 Less than 3 years in current department or agency 52 31 11 2 3 1 1 85 4 190
2017 3 to 10 years in current department or agency 48 32 10 6 2 1 1 82 8 298
2017 11 to 20 years in current department or agency 47 32 9 7 4 1 1 80 11 171
2017 More than 20 years in current department or agency 32 40 11 8 6 0 3 75 14 67
2014 Less than 3 years in current department or agency 43 29 12 9 4 1 2 74 14 183
2014 3 to 10 years in current department or agency 40 36 14 5 3 1 1 77 8 373
2014 11 to 20 years in current department or agency 30 33 20 7 7 1 2 65 15 139
2014 More than 20 years in current department or agency 34 44 9 9 4 0 0 78 13 116

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 35 11 4 2 0 0 83 6 209
2019 3 to 10 years in current department or agency 40 43 10 7 2 0 0 82 8 265
2019 11 to 20 years in current department or agency 40 40 11 5 3 0 1 80 8 200
2019 More than 20 years in current department or agency 37 39 15 4 5 0 0 76 9 64
2018 Less than 3 years in current department or agency 46 42 7 4 1 0 0 88 5 159
2018 3 to 10 years in current department or agency 40 37 13 8 2 0 0 77 10 259
2018 11 to 20 years in current department or agency 40 43 8 5 3 1 0 84 8 165
2018 More than 20 years in current department or agency 30 45 16 5 2 0 2 77 7 56
2017 Less than 3 years in current department or agency 47 43 5 3 3 0 0 89 6 190
2017 3 to 10 years in current department or agency 33 48 10 6 3 0 0 81 9 299
2017 11 to 20 years in current department or agency 41 44 9 5 2 0 0 85 7 171
2017 More than 20 years in current department or agency 45 34 11 8 1 2 0 80 9 67
2014 Less than 3 years in current department or agency 33 36 13 9 9 0 0 69 19 183
2014 3 to 10 years in current department or agency 30 45 14 7 3 0 0 75 11 373
2014 11 to 20 years in current department or agency 33 49 12 3 1 1 0 83 5 139
2014 More than 20 years in current department or agency 32 52 11 4 2 0 0 83 6 116

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 37 13 5 2 1 1 79 8 208
2019 3 to 10 years in current department or agency 35 40 11 8 5 0 0 75 13 266
2019 11 to 20 years in current department or agency 27 39 15 10 8 0 0 66 19 201
2019 More than 20 years in current department or agency 24 41 11 7 16 0 0 65 24 64
2018 Less than 3 years in current department or agency 45 36 11 7 1 0 0 81 7 158
2018 3 to 10 years in current department or agency 29 35 16 12 7 0 0 65 19 263
2018 11 to 20 years in current department or agency 26 36 16 14 7 1 0 63 21 166
2018 More than 20 years in current department or agency 28 38 14 2 16 2 0 68 18 56
2017 Less than 3 years in current department or agency 40 40 12 4 3 1 0 81 7 190
2017 3 to 10 years in current department or agency 25 37 17 13 6 1 0 63 20 298
2017 11 to 20 years in current department or agency 24 36 17 12 12 0 0 59 24 171
2017 More than 20 years in current department or agency 24 33 15 10 17 0 1 57 28 67
2014 Less than 3 years in current department or agency 35 32 14 11 6 0 1 68 17 183
2014 3 to 10 years in current department or agency 22 40 17 14 8 0 0 62 21 374
2014 11 to 20 years in current department or agency 21 34 25 11 8 1 0 56 19 139
2014 More than 20 years in current department or agency 26 41 12 11 9 1 0 68 20 116

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 40 14 6 0 0 0 80 6 208
2019 3 to 10 years in current department or agency 37 45 8 7 2 0 0 82 9 265
2019 11 to 20 years in current department or agency 35 46 9 7 3 0 0 81 10 200
2019 More than 20 years in current department or agency 36 39 9 11 5 0 0 74 16 63
2018 Less than 3 years in current department or agency 44 40 10 4 1 0 0 84 6 160
2018 3 to 10 years in current department or agency 33 45 11 6 5 0 0 78 11 262
2018 11 to 20 years in current department or agency 38 38 14 7 2 0 0 77 9 165
2018 More than 20 years in current department or agency 25 57 12 3 3 0 0 81 7 56
2017 Less than 3 years in current department or agency 39 43 11 4 2 1 1 83 6 190
2017 3 to 10 years in current department or agency 28 50 11 7 3 0 0 78 11 299
2017 11 to 20 years in current department or agency 34 44 10 9 2 0 0 78 12 171
2017 More than 20 years in current department or agency 26 53 9 7 5 0 0 79 12 67

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 41 8 2 0 0 0 90 2 208
2019 3 to 10 years in current department or agency 49 39 6 4 1 0 0 89 6 266
2019 11 to 20 years in current department or agency 52 39 7 2 1 0 0 91 3 200
2019 More than 20 years in current department or agency 39 45 10 3 3 0 0 85 6 64
2018 Less than 3 years in current department or agency 50 38 8 1 3 0 0 88 4 161
2018 3 to 10 years in current department or agency 50 37 7 5 0 0 0 88 6 261
2018 11 to 20 years in current department or agency 57 35 6 1 0 0 1 93 1 166
2018 More than 20 years in current department or agency 40 46 9 4 2 0 0 86 5 56
2017 Less than 3 years in current department or agency 50 41 5 2 2 0 1 91 4 190
2017 3 to 10 years in current department or agency 45 42 7 4 1 1 0 88 5 299
2017 11 to 20 years in current department or agency 42 37 11 7 2 1 0 80 9 171
2017 More than 20 years in current department or agency 30 38 21 5 6 2 0 68 11 67
2014 Less than 3 years in current department or agency 46 38 9 3 3 1 0 85 7 183
2014 3 to 10 years in current department or agency 41 44 9 5 1 0 1 86 5 374
2014 11 to 20 years in current department or agency 37 47 7 6 3 1 0 84 9 139
2014 More than 20 years in current department or agency 38 45 11 4 1 1 0 84 4 116

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 40 10 4 2 1 1 84 6 209
2019 3 to 10 years in current department or agency 39 33 14 9 4 0 0 72 14 266
2019 11 to 20 years in current department or agency 29 39 15 8 8 0 0 69 16 200
2019 More than 20 years in current department or agency 31 41 8 11 10 0 0 71 21 64
2018 Less than 3 years in current department or agency 41 43 13 2 2 0 0 83 4 161
2018 3 to 10 years in current department or agency 33 38 11 12 6 0 0 71 18 259
2018 11 to 20 years in current department or agency 28 44 16 7 7 0 0 71 13 166
2018 More than 20 years in current department or agency 30 38 15 3 11 2 0 70 14 56
2017 Less than 3 years in current department or agency 42 41 10 5 2 0 0 83 7 190
2017 3 to 10 years in current department or agency 31 33 19 10 6 1 0 65 16 299
2017 11 to 20 years in current department or agency 30 34 14 11 11 0 0 64 22 171
2017 More than 20 years in current department or agency 24 33 13 11 15 3 0 59 27 66

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 30 14 1 2 0 0 84 2 208
2019 3 to 10 years in current department or agency 55 32 9 2 1 0 0 88 3 264
2019 11 to 20 years in current department or agency 54 37 6 2 0 1 0 92 2 201
2019 More than 20 years in current department or agency 55 29 11 2 3 0 0 84 5 62
2018 Less than 3 years in current department or agency 55 34 8 1 1 0 0 89 3 161
2018 3 to 10 years in current department or agency 57 29 11 3 0 0 0 86 4 258
2018 11 to 20 years in current department or agency 56 33 8 2 0 0 0 89 2 165
2018 More than 20 years in current department or agency 53 38 6 2 2 0 0 91 3 56
2017 Less than 3 years in current department or agency 57 34 5 2 1 0 0 92 3 190
2017 3 to 10 years in current department or agency 47 38 10 4 1 0 0 85 5 299
2017 11 to 20 years in current department or agency 59 32 8 1 0 0 0 92 1 171
2017 More than 20 years in current department or agency 62 27 6 3 0 2 0 91 3 66
2014 Less than 3 years in current department or agency 55 32 6 4 2 0 0 87 6 183
2014 3 to 10 years in current department or agency 58 31 9 1 2 0 0 89 3 372
2014 11 to 20 years in current department or agency 61 30 6 1 1 0 1 92 2 139
2014 More than 20 years in current department or agency 55 36 8 0 0 1 0 92 0 116

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 41 13 4 4 1 0 78 9 208
2019 3 to 10 years in current department or agency 39 34 13 10 5 0 0 73 15 265
2019 11 to 20 years in current department or agency 32 39 11 9 7 0 1 72 17 201
2019 More than 20 years in current department or agency 26 37 11 17 8 0 0 64 25 64
2018 Less than 3 years in current department or agency 35 45 13 4 3 1 0 80 7 160
2018 3 to 10 years in current department or agency 31 41 11 11 6 0 0 72 16 258
2018 11 to 20 years in current department or agency 30 43 14 9 4 0 0 73 13 166
2018 More than 20 years in current department or agency 25 42 16 7 9 2 0 68 16 56
2017 Less than 3 years in current department or agency 39 41 12 5 2 1 1 81 7 190
2017 3 to 10 years in current department or agency 29 47 10 9 5 0 0 76 14 298
2017 11 to 20 years in current department or agency 31 40 14 8 6 0 0 71 15 171
2017 More than 20 years in current department or agency 24 33 17 9 12 3 2 60 22 66
2014 Less than 3 years in current department or agency 28 37 14 12 4 0 3 68 17 183
2014 3 to 10 years in current department or agency 22 46 12 14 5 0 0 68 19 373
2014 11 to 20 years in current department or agency 15 38 22 14 11 0 0 54 24 139
2014 More than 20 years in current department or agency 18 49 13 12 6 1 0 68 18 116

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 37 13 5 3 0 0 79 8 208
2019 3 to 10 years in current department or agency 44 30 14 6 5 0 0 74 12 266
2019 11 to 20 years in current department or agency 38 37 15 5 4 0 1 75 10 201
2019 More than 20 years in current department or agency 26 46 14 5 10 0 0 72 15 64
2018 Less than 3 years in current department or agency 40 38 16 4 2 0 0 78 6 160
2018 3 to 10 years in current department or agency 37 35 15 9 4 0 0 72 13 258
2018 11 to 20 years in current department or agency 31 40 16 5 7 0 0 72 12 165
2018 More than 20 years in current department or agency 38 34 12 4 11 2 0 73 15 55
2017 Less than 3 years in current department or agency 38 41 13 3 3 1 1 81 6 189
2017 3 to 10 years in current department or agency 34 42 13 6 5 0 0 76 11 298
2017 11 to 20 years in current department or agency 37 34 15 4 9 0 1 72 13 171
2017 More than 20 years in current department or agency 24 39 14 5 14 2 3 66 19 66
2014 Less than 3 years in current department or agency 35 33 16 9 5 0 1 69 15 183
2014 3 to 10 years in current department or agency 31 39 15 9 6 0 0 70 15 372
2014 11 to 20 years in current department or agency 24 32 26 9 6 1 2 58 16 139
2014 More than 20 years in current department or agency 29 40 16 10 3 1 1 70 13 116

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 43 10 7 1 0 1 81 8 209
2019 3 to 10 years in current department or agency 38 40 10 11 1 0 0 78 12 264
2019 11 to 20 years in current department or agency 30 48 11 8 2 0 1 79 11 198
2019 More than 20 years in current department or agency 20 46 19 10 5 0 0 67 15 64
2018 Less than 3 years in current department or agency 39 43 12 5 1 0 0 82 6 159
2018 3 to 10 years in current department or agency 31 45 15 6 2 0 0 77 8 258
2018 11 to 20 years in current department or agency 30 44 13 8 4 1 0 74 12 164
2018 More than 20 years in current department or agency 23 49 14 9 5 0 0 72 14 56
2017 Less than 3 years in current department or agency 43 43 5 5 2 1 1 88 7 190
2017 3 to 10 years in current department or agency 27 48 12 7 4 0 1 76 12 299
2017 11 to 20 years in current department or agency 31 36 21 8 4 1 0 66 12 170
2017 More than 20 years in current department or agency 23 42 18 9 6 2 0 66 16 66
2014 Less than 3 years in current department or agency 32 41 15 8 2 0 2 74 10 183
2014 3 to 10 years in current department or agency 30 39 15 12 4 0 0 68 16 374
2014 11 to 20 years in current department or agency 22 47 19 4 6 1 0 70 11 139
2014 More than 20 years in current department or agency 25 37 18 12 5 2 0 64 18 116

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 35 8 6 1 1 0 85 7 209
2019 3 to 10 years in current department or agency 44 41 10 4 2 0 0 85 5 263
2019 11 to 20 years in current department or agency 42 42 9 5 2 1 0 85 6 201
2019 More than 20 years in current department or agency 41 41 10 6 2 0 0 83 7 64
2018 Less than 3 years in current department or agency 52 37 6 4 1 0 0 89 5 160
2018 3 to 10 years in current department or agency 47 36 13 3 2 0 0 83 5 261
2018 11 to 20 years in current department or agency 43 41 8 5 2 0 0 85 7 166
2018 More than 20 years in current department or agency 38 52 6 2 2 0 2 91 3 56
2017 Less than 3 years in current department or agency 48 42 4 5 1 0 0 90 6 190
2017 3 to 10 years in current department or agency 38 47 10 5 1 0 0 85 6 297
2017 11 to 20 years in current department or agency 46 33 15 3 2 1 0 80 5 171
2017 More than 20 years in current department or agency 44 41 8 5 3 0 0 85 8 66
2014 Less than 3 years in current department or agency 45 30 13 7 4 0 0 75 12 183
2014 3 to 10 years in current department or agency 39 41 13 5 2 0 0 81 7 374
2014 11 to 20 years in current department or agency 43 44 7 4 2 0 0 87 6 139
2014 More than 20 years in current department or agency 46 36 12 5 1 0 0 82 6 116

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 29 11 3 1 0 2 85 4 205
2019 3 to 10 years in current department or agency 45 32 12 6 2 0 2 79 9 263
2019 11 to 20 years in current department or agency 45 30 14 6 5 0 1 75 11 201
2019 More than 20 years in current department or agency 32 46 11 4 5 0 2 79 9 63
2018 Less than 3 years in current department or agency 52 33 7 6 1 1 0 86 6 160
2018 3 to 10 years in current department or agency 46 32 11 6 4 0 1 79 9 263
2018 11 to 20 years in current department or agency 40 36 13 8 3 0 0 76 11 167
2018 More than 20 years in current department or agency 31 45 19 5 0 0 0 75 5 55
2017 Less than 3 years in current department or agency 50 34 10 3 2 0 1 85 5 189
2017 3 to 10 years in current department or agency 51 32 9 4 3 0 1 83 8 299
2017 11 to 20 years in current department or agency 42 39 9 5 3 0 2 83 8 171
2017 More than 20 years in current department or agency 45 28 21 4 1 0 0 73 6 67
2014 Less than 3 years in current department or agency 62 26 8 3 0 1 1 89 3 183
2014 3 to 10 years in current department or agency 38 39 13 5 4 0 1 78 9 374
2014 11 to 20 years in current department or agency 41 31 18 5 2 0 3 74 7 139
2014 More than 20 years in current department or agency 37 37 19 3 2 0 2 75 5 116

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 17 34 28 14 2 0 43 22 209
2019 3 to 10 years in current department or agency 6 18 38 27 10 0 1 38 24 266
2019 11 to 20 years in current department or agency 5 19 46 22 6 1 0 28 25 201
2019 More than 20 years in current department or agency 9 20 44 18 6 1 1 25 30 64
2018 Less than 3 years in current department or agency 4 18 38 26 12 1 1 39 22 160
2018 3 to 10 years in current department or agency 4 19 41 24 11 1 1 35 24 263
2018 11 to 20 years in current department or agency 6 25 46 15 7 0 1 22 31 167
2018 More than 20 years in current department or agency 2 21 48 28 0 2 0 29 23 56
2017 Less than 3 years in current department or agency 4 20 32 24 16 2 3 42 25 190
2017 3 to 10 years in current department or agency 7 22 37 22 8 2 2 32 29 298
2017 11 to 20 years in current department or agency 8 23 45 12 9 1 2 22 32 170
2017 More than 20 years in current department or agency 12 23 37 24 2 2 1 26 36 67
2014 Less than 3 years in current department or agency 4 20 30 23 17 2 6 43 25 183
2014 3 to 10 years in current department or agency 14 32 33 12 7 1 2 19 47 374
2014 11 to 20 years in current department or agency 20 23 38 14 2 0 3 16 45 139
2014 More than 20 years in current department or agency 12 31 36 15 3 1 3 19 44 116

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 11 20 32 29 5 1 65 13 209
2019 3 to 10 years in current department or agency 4 11 26 37 18 3 2 57 16 264
2019 11 to 20 years in current department or agency 7 14 31 29 15 4 1 46 22 201
2019 More than 20 years in current department or agency 11 7 28 32 12 6 3 48 21 63
2018 Less than 3 years in current department or agency 3 6 27 32 26 5 1 61 10 160
2018 3 to 10 years in current department or agency 5 11 38 32 12 1 1 45 16 262
2018 11 to 20 years in current department or agency 5 16 36 28 12 2 1 41 21 165
2018 More than 20 years in current department or agency 5 15 37 28 5 10 0 37 22 56
2017 Less than 3 years in current department or agency 3 6 24 28 28 8 3 63 10 190
2017 3 to 10 years in current department or agency 7 15 35 26 12 3 2 40 23 298
2017 11 to 20 years in current department or agency 8 17 37 21 11 4 2 33 27 169
2017 More than 20 years in current department or agency 15 15 28 28 4 8 1 36 33 67
2014 Less than 3 years in current department or agency 5 15 29 19 20 6 6 44 22 182
2014 3 to 10 years in current department or agency 18 28 34 11 6 2 2 17 48 374
2014 11 to 20 years in current department or agency 18 29 37 11 1 2 3 12 49 138
2014 More than 20 years in current department or agency 17 30 30 15 3 2 4 19 49 116

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 11 18 32 18 16 4 2 36 30 209
2019 3 to 10 years in current department or agency 11 16 35 22 13 2 3 36 28 265
2019 11 to 20 years in current department or agency 12 25 35 17 7 3 2 25 38 201
2019 More than 20 years in current department or agency 9 19 34 24 5 3 6 31 31 64
2018 Less than 3 years in current department or agency 6 16 33 29 11 4 1 42 23 159
2018 3 to 10 years in current department or agency 8 23 35 21 9 2 2 31 32 263
2018 11 to 20 years in current department or agency 14 23 36 15 5 4 2 22 40 166
2018 More than 20 years in current department or agency 3 33 33 20 4 7 0 26 39 56
2017 Less than 3 years in current department or agency 8 13 31 19 22 3 4 44 22 189
2017 3 to 10 years in current department or agency 11 24 33 18 9 3 2 28 37 297
2017 11 to 20 years in current department or agency 15 20 37 13 6 3 7 21 38 169
2017 More than 20 years in current department or agency 16 20 22 21 6 8 8 32 42 67
2014 Less than 3 years in current department or agency 8 16 22 15 22 7 9 45 29 182
2014 3 to 10 years in current department or agency 24 35 23 10 6 1 2 16 60 373
2014 11 to 20 years in current department or agency 30 27 21 11 4 3 5 16 62 139
2014 More than 20 years in current department or agency 30 23 23 12 2 3 6 16 59 116

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 3 9 21 37 26 2 1 66 13 209
2019 3 to 10 years in current department or agency 4 10 27 44 15 0 1 59 14 266
2019 11 to 20 years in current department or agency 4 18 38 26 12 1 1 39 22 199
2019 More than 20 years in current department or agency 5 14 33 34 13 0 2 48 19 64
2018 Less than 3 years in current department or agency 1 9 24 37 28 2 1 66 10 157
2018 3 to 10 years in current department or agency 2 10 34 36 16 1 2 54 12 262
2018 11 to 20 years in current department or agency 2 16 36 30 14 1 2 45 18 166
2018 More than 20 years in current department or agency 0 17 34 42 4 2 0 47 18 54
2017 Less than 3 years in current department or agency 3 8 28 27 31 1 3 60 11 185
2017 3 to 10 years in current department or agency 5 15 29 32 17 1 1 50 20 296
2017 11 to 20 years in current department or agency 7 16 32 28 14 1 3 43 24 169
2017 More than 20 years in current department or agency 6 13 26 33 9 6 7 48 21 67
2014 Less than 3 years in current department or agency 2 8 21 27 31 5 6 66 11 181
2014 3 to 10 years in current department or agency 10 19 33 24 11 1 1 36 30 371
2014 11 to 20 years in current department or agency 9 14 38 25 7 2 5 34 25 139
2014 More than 20 years in current department or agency 8 17 36 25 6 2 6 34 27 116

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 12 26 25 27 2 3 54 19 206
2019 3 to 10 years in current department or agency 9 19 33 25 12 1 2 38 28 266
2019 11 to 20 years in current department or agency 17 23 35 15 8 1 1 23 41 200
2019 More than 20 years in current department or agency 24 23 30 18 4 0 0 22 48 64
2018 Less than 3 years in current department or agency 5 13 28 27 22 3 2 51 19 160
2018 3 to 10 years in current department or agency 13 22 37 18 9 0 1 27 35 263
2018 11 to 20 years in current department or agency 14 29 30 19 4 1 2 24 45 166
2018 More than 20 years in current department or agency 18 27 32 15 2 4 2 18 48 55
2017 Less than 3 years in current department or agency 8 13 24 19 28 3 6 51 23 190
2017 3 to 10 years in current department or agency 16 18 39 16 8 1 2 25 35 296
2017 11 to 20 years in current department or agency 18 23 33 12 9 1 4 22 43 170
2017 More than 20 years in current department or agency 27 23 23 19 3 2 3 24 52 67
2014 Less than 3 years in current department or agency 5 13 25 19 24 4 9 50 21 182
2014 3 to 10 years in current department or agency 20 31 25 13 8 0 2 22 53 374
2014 11 to 20 years in current department or agency 22 31 34 7 2 2 3 9 55 139
2014 More than 20 years in current department or agency 27 22 30 14 3 0 3 18 51 116

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 4 8 23 25 29 7 3 60 14 209
2019 3 to 10 years in current department or agency 7 14 32 26 18 1 2 45 22 264
2019 11 to 20 years in current department or agency 8 17 30 30 11 1 2 43 26 199
2019 More than 20 years in current department or agency 6 16 26 36 9 2 5 48 24 63
2018 Less than 3 years in current department or agency 5 13 27 28 19 5 3 51 19 160
2018 3 to 10 years in current department or agency 7 19 29 29 13 2 2 43 27 263
2018 11 to 20 years in current department or agency 7 16 31 29 12 4 1 44 24 167
2018 More than 20 years in current department or agency 6 14 28 38 5 9 0 48 22 55
2017 Less than 3 years in current department or agency 2 12 23 24 23 10 5 56 17 190
2017 3 to 10 years in current department or agency 7 17 26 33 13 2 2 48 25 297
2017 11 to 20 years in current department or agency 10 14 29 26 14 2 5 43 25 170
2017 More than 20 years in current department or agency 14 18 34 18 7 2 7 27 35 67
2014 Less than 3 years in current department or agency 9 8 24 24 22 8 5 53 20 181
2014 3 to 10 years in current department or agency 10 21 27 23 12 2 4 37 34 374
2014 11 to 20 years in current department or agency 12 20 30 16 10 5 8 30 36 139
2014 More than 20 years in current department or agency 12 18 33 26 3 3 6 31 33 116

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 6 21 31 21 16 4 3 39 28 209
2019 3 to 10 years in current department or agency 12 17 35 23 11 0 2 34 30 264
2019 11 to 20 years in current department or agency 11 25 41 14 8 2 1 22 37 199
2019 More than 20 years in current department or agency 14 16 33 26 5 2 4 33 32 64
2018 Less than 3 years in current department or agency 7 18 32 18 20 5 1 40 26 159
2018 3 to 10 years in current department or agency 7 20 42 21 7 1 2 29 28 262
2018 11 to 20 years in current department or agency 13 23 34 21 7 1 1 29 37 167
2018 More than 20 years in current department or agency 5 20 36 27 2 8 2 32 28 56
2017 Less than 3 years in current department or agency 8 15 31 22 18 4 4 42 24 190
2017 3 to 10 years in current department or agency 9 22 41 18 6 2 1 25 32 297
2017 11 to 20 years in current department or agency 15 17 41 11 6 5 4 19 35 170
2017 More than 20 years in current department or agency 16 18 28 18 6 9 4 28 40 67
2014 Less than 3 years in current department or agency 7 12 29 17 23 7 6 45 22 183
2014 3 to 10 years in current department or agency 18 26 33 12 7 3 2 19 46 374
2014 11 to 20 years in current department or agency 22 26 28 9 6 4 5 17 53 139
2014 More than 20 years in current department or agency 25 21 29 13 5 4 3 19 49 115

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 13 41 23 15 1 1 39 20 209
2019 3 to 10 years in current department or agency 10 19 43 19 8 0 1 28 29 266
2019 11 to 20 years in current department or agency 9 22 42 20 6 0 1 26 31 199
2019 More than 20 years in current department or agency 16 24 36 16 6 2 0 23 41 64
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 24 3 3 1 0 1 94 4 209
2019 3 to 10 years in current department or agency 67 22 5 6 1 0 0 89 6 266
2019 11 to 20 years in current department or agency 62 24 6 5 2 0 1 87 7 201
2019 More than 20 years in current department or agency 62 21 10 4 2 0 0 84 6 64
2017 Less than 3 years in current department or agency 65 27 3 2 1 0 2 94 3 190
2017 3 to 10 years in current department or agency 62 28 3 5 2 0 0 90 7 299
2017 11 to 20 years in current department or agency 61 22 6 7 1 1 2 86 8 171
2017 More than 20 years in current department or agency 46 34 3 12 3 0 2 81 15 67
2014 Less than 3 years in current department or agency 70 22 3 3 1 0 2 93 4 183
2014 3 to 10 years in current department or agency 68 20 3 6 2 0 1 89 8 373
2014 11 to 20 years in current department or agency 51 33 9 4 1 1 1 85 6 139
2014 More than 20 years in current department or agency 62 22 6 7 2 0 2 85 9 116

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 27 13 3 6 12 6 73 11 209
2019 3 to 10 years in current department or agency 29 33 15 9 5 5 4 68 15 265
2019 11 to 20 years in current department or agency 24 38 16 7 5 6 3 68 14 200
2019 More than 20 years in current department or agency 30 29 22 7 8 3 1 61 15 63
2018 Less than 3 years in current department or agency 30 39 9 7 4 9 1 77 12 159
2018 3 to 10 years in current department or agency 23 34 20 12 5 5 2 61 17 261
2018 11 to 20 years in current department or agency 22 38 19 13 1 6 2 65 15 165
2018 More than 20 years in current department or agency 23 34 19 9 9 2 5 61 19 56
2017 Less than 3 years in current department or agency 29 34 13 4 2 8 11 77 7 190
2017 3 to 10 years in current department or agency 22 37 15 7 8 6 5 67 16 299
2017 11 to 20 years in current department or agency 23 26 21 12 7 9 2 55 21 171
2017 More than 20 years in current department or agency 25 34 14 9 12 6 0 63 23 67
2014 Less than 3 years in current department or agency 34 27 12 4 7 9 6 73 13 183
2014 3 to 10 years in current department or agency 32 34 13 10 5 3 4 70 16 372
2014 11 to 20 years in current department or agency 21 34 17 9 6 8 4 63 18 138
2014 More than 20 years in current department or agency 36 26 17 4 9 3 5 67 14 116

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 30 6 4 3 1 0 86 8 209
2019 3 to 10 years in current department or agency 48 34 7 4 5 0 0 83 10 266
2019 11 to 20 years in current department or agency 43 36 8 6 7 0 0 79 12 200
2019 More than 20 years in current department or agency 44 29 8 12 7 0 0 73 19 63
2018 Less than 3 years in current department or agency 59 26 7 6 1 1 0 85 7 158
2018 3 to 10 years in current department or agency 44 35 7 10 4 1 0 79 14 261
2018 11 to 20 years in current department or agency 40 38 10 8 4 1 0 78 11 166
2018 More than 20 years in current department or agency 33 35 6 13 6 5 2 74 20 55
2017 Less than 3 years in current department or agency 56 34 4 4 1 1 0 90 5 190
2017 3 to 10 years in current department or agency 44 34 10 6 5 1 0 79 11 299
2017 11 to 20 years in current department or agency 42 30 13 9 5 2 0 73 14 171
2017 More than 20 years in current department or agency 40 31 9 4 15 0 0 71 20 67
2014 Less than 3 years in current department or agency 50 28 10 6 5 1 0 79 12 183
2014 3 to 10 years in current department or agency 48 28 8 9 6 1 0 77 15 374
2014 11 to 20 years in current department or agency 36 38 8 11 5 2 0 76 16 139
2014 More than 20 years in current department or agency 47 30 7 6 9 1 0 78 15 115

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 30 5 5 1 0 0 89 6 207
2019 3 to 10 years in current department or agency 50 34 7 6 2 0 0 85 8 265
2019 11 to 20 years in current department or agency 46 40 8 4 2 0 0 86 6 199
2019 More than 20 years in current department or agency 50 32 8 9 2 0 0 81 10 64
2018 Less than 3 years in current department or agency 63 31 3 2 1 0 0 94 3 159
2018 3 to 10 years in current department or agency 44 39 10 4 3 0 0 83 7 259
2018 11 to 20 years in current department or agency 41 42 11 4 2 1 0 84 5 167
2018 More than 20 years in current department or agency 51 32 9 7 0 0 2 84 7 56
2017 Less than 3 years in current department or agency 52 37 6 5 0 0 0 89 5 190
2017 3 to 10 years in current department or agency 46 38 8 6 2 0 0 84 8 299
2017 11 to 20 years in current department or agency 37 45 5 8 5 0 0 82 13 171
2017 More than 20 years in current department or agency 44 36 8 3 7 2 0 81 11 67
2014 Less than 3 years in current department or agency 51 30 9 10 0 0 0 81 10 182
2014 3 to 10 years in current department or agency 43 43 7 4 2 0 0 86 7 373
2014 11 to 20 years in current department or agency 42 43 10 2 2 1 1 86 4 139
2014 More than 20 years in current department or agency 46 40 8 4 2 0 0 86 6 116

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 38 11 4 1 1 0 85 4 205
2019 3 to 10 years in current department or agency 44 40 10 4 2 0 0 84 6 265
2019 11 to 20 years in current department or agency 40 36 15 4 3 2 0 78 7 201
2019 More than 20 years in current department or agency 38 39 14 5 3 0 0 78 8 64
2018 Less than 3 years in current department or agency 44 42 10 2 0 1 0 87 3 159
2018 3 to 10 years in current department or agency 38 45 10 3 1 1 0 85 5 261
2018 11 to 20 years in current department or agency 30 48 15 3 1 2 1 81 4 167
2018 More than 20 years in current department or agency 40 39 11 4 2 2 3 83 6 56
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 28 14 3 1 1 4 80 5 204
2019 3 to 10 years in current department or agency 49 26 12 4 4 1 4 79 8 265
2019 11 to 20 years in current department or agency 52 23 10 2 5 2 6 81 7 201
2019 More than 20 years in current department or agency 40 29 12 5 5 0 9 75 11 64

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 34 12 4 3 1 1 81 7 208
2019 3 to 10 years in current department or agency 45 28 16 6 5 0 0 73 11 265
2019 11 to 20 years in current department or agency 40 35 13 5 5 0 1 77 10 199
2019 More than 20 years in current department or agency 43 36 5 6 10 0 0 79 16 64
2018 Less than 3 years in current department or agency 47 34 11 6 2 1 1 81 8 161
2018 3 to 10 years in current department or agency 44 36 11 6 3 0 0 80 9 262
2018 11 to 20 years in current department or agency 42 36 14 5 4 0 0 77 8 166
2018 More than 20 years in current department or agency 35 39 12 7 5 0 2 75 13 56
2017 Less than 3 years in current department or agency 44 45 7 3 1 0 1 89 4 190
2017 3 to 10 years in current department or agency 38 37 12 7 4 1 0 76 11 299
2017 11 to 20 years in current department or agency 36 39 13 4 6 2 0 77 10 171
2017 More than 20 years in current department or agency 34 36 16 6 8 0 0 70 14 67
2014 Less than 3 years in current department or agency 40 27 13 8 8 1 3 69 17 183
2014 3 to 10 years in current department or agency 38 34 15 8 3 1 1 73 12 374
2014 11 to 20 years in current department or agency 36 38 16 7 3 0 0 74 10 139
2014 More than 20 years in current department or agency 38 36 16 6 5 0 0 74 10 116

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 27 10 3 3 2 0 84 6 208
2019 3 to 10 years in current department or agency 51 29 10 6 2 1 0 81 9 266
2019 11 to 20 years in current department or agency 48 26 12 5 5 3 1 77 10 200
2019 More than 20 years in current department or agency 44 35 13 0 7 1 0 80 7 63
2018 Less than 3 years in current department or agency 57 28 8 3 1 2 1 87 4 161
2018 3 to 10 years in current department or agency 53 28 11 2 3 1 1 83 6 263
2018 11 to 20 years in current department or agency 52 31 9 3 2 2 1 85 5 166
2018 More than 20 years in current department or agency 42 24 19 9 4 2 0 68 13 55
2017 Less than 3 years in current department or agency 60 32 4 2 0 2 0 94 2 189
2017 3 to 10 years in current department or agency 45 36 8 4 4 2 0 83 9 298
2017 11 to 20 years in current department or agency 40 37 13 6 2 2 1 79 8 171
2017 More than 20 years in current department or agency 35 35 9 8 8 3 2 74 16 67
2014 Less than 3 years in current department or agency 49 26 12 3 3 7 0 80 6 183
2014 3 to 10 years in current department or agency 42 34 12 7 3 2 1 78 10 374
2014 11 to 20 years in current department or agency 41 38 12 5 2 2 1 81 7 139
2014 More than 20 years in current department or agency 47 33 12 2 5 1 0 80 7 116

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 26 12 5 3 1 0 79 8 208
2019 3 to 10 years in current department or agency 50 31 8 6 5 0 0 81 11 266
2019 11 to 20 years in current department or agency 48 28 11 8 3 0 1 78 12 200
2019 More than 20 years in current department or agency 39 32 8 14 5 0 2 72 19 63
2018 Less than 3 years in current department or agency 52 34 7 4 2 1 1 87 6 160
2018 3 to 10 years in current department or agency 51 28 11 6 4 0 0 79 10 263
2018 11 to 20 years in current department or agency 49 31 9 7 4 0 0 80 11 164
2018 More than 20 years in current department or agency 38 31 10 20 2 0 0 69 22 56
2017 Less than 3 years in current department or agency 52 33 6 5 1 2 1 88 6 190
2017 3 to 10 years in current department or agency 42 37 8 7 6 0 1 79 13 299
2017 11 to 20 years in current department or agency 41 39 6 8 5 2 0 81 13 171
2017 More than 20 years in current department or agency 31 40 15 5 8 2 0 72 12 67
2014 Less than 3 years in current department or agency 48 26 8 10 4 3 1 78 14 183
2014 3 to 10 years in current department or agency 43 34 10 7 4 1 0 79 12 374
2014 11 to 20 years in current department or agency 44 30 18 6 3 1 0 74 9 139
2014 More than 20 years in current department or agency 38 34 12 9 5 1 0 73 15 115

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 81 14 2 1 1 0 0 95 2 206
2019 3 to 10 years in current department or agency 83 13 1 2 1 0 0 96 3 263
2019 11 to 20 years in current department or agency 85 12 1 1 1 0 1 98 1 199
2019 More than 20 years in current department or agency 77 18 3 2 0 0 0 95 2 64
2017 Less than 3 years in current department or agency 81 18 0 1 0 0 0 99 1 188
2017 3 to 10 years in current department or agency 81 15 2 2 0 0 0 96 2 297
2017 11 to 20 years in current department or agency 79 16 2 1 0 1 0 96 1 171
2017 More than 20 years in current department or agency 68 26 3 3 0 0 0 94 3 67
2014 Less than 3 years in current department or agency 82 12 3 2 0 0 0 95 3 183
2014 3 to 10 years in current department or agency 83 14 2 1 0 0 1 98 1 374
2014 11 to 20 years in current department or agency 84 10 2 2 1 0 1 96 3 137
2014 More than 20 years in current department or agency 77 20 2 1 0 0 0 98 1 116

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 22 8 3 4 3 2 84 7 208
2019 3 to 10 years in current department or agency 58 24 4 5 3 1 4 87 8 266
2019 11 to 20 years in current department or agency 62 22 5 3 4 1 3 88 7 200
2019 More than 20 years in current department or agency 56 28 7 2 5 1 2 86 7 64
2017 Less than 3 years in current department or agency 56 24 4 7 2 5 2 87 9 190
2017 3 to 10 years in current department or agency 52 24 7 2 5 5 4 84 8 298
2017 11 to 20 years in current department or agency 52 29 4 2 3 4 6 90 6 171
2017 More than 20 years in current department or agency 45 32 8 1 5 6 3 85 7 66
2014 Less than 3 years in current department or agency 47 13 6 5 10 6 13 75 18 183
2014 3 to 10 years in current department or agency 54 22 8 6 4 3 4 81 10 374
2014 11 to 20 years in current department or agency 55 24 5 3 6 3 3 84 10 139
2014 More than 20 years in current department or agency 53 28 7 2 3 4 3 87 6 116

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 67 21 8 0 2 2 0 89 3 208
2019 3 to 10 years in current department or agency 65 21 7 3 3 1 0 87 6 265
2019 11 to 20 years in current department or agency 57 21 12 4 3 2 1 81 7 201
2019 More than 20 years in current department or agency 54 27 10 2 5 2 0 83 7 64
2018 Less than 3 years in current department or agency 65 24 5 3 0 2 1 91 3 161
2018 3 to 10 years in current department or agency 58 25 10 3 3 1 0 84 6 263
2018 11 to 20 years in current department or agency 56 30 9 2 2 1 0 87 4 164
2018 More than 20 years in current department or agency 37 35 11 5 7 4 0 75 13 55
2017 Less than 3 years in current department or agency 65 29 4 1 1 0 0 93 2 190
2017 3 to 10 years in current department or agency 56 25 9 5 2 3 0 84 7 299
2017 11 to 20 years in current department or agency 56 21 13 4 2 3 0 80 7 171
2017 More than 20 years in current department or agency 45 29 7 6 8 5 0 78 14 67

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 30 7 2 3 0 0 88 5 204
2019 3 to 10 years in current department or agency 53 28 7 9 4 0 0 81 12 265
2019 11 to 20 years in current department or agency 51 24 14 4 5 0 1 76 10 200
2019 More than 20 years in current department or agency 51 27 6 10 6 0 0 78 16 64
2018 Less than 3 years in current department or agency 59 29 4 6 1 1 1 90 6 161
2018 3 to 10 years in current department or agency 54 26 12 5 3 0 0 80 8 263
2018 11 to 20 years in current department or agency 48 29 11 9 3 0 0 77 11 166
2018 More than 20 years in current department or agency 42 37 7 7 5 0 2 81 13 56
2017 Less than 3 years in current department or agency 59 32 6 3 1 0 0 91 3 190
2017 3 to 10 years in current department or agency 49 31 10 5 5 0 0 80 10 299
2017 11 to 20 years in current department or agency 48 32 10 6 4 0 0 80 10 171
2017 More than 20 years in current department or agency 47 30 9 7 6 0 0 77 13 66
2014 Less than 3 years in current department or agency 51 26 7 9 5 0 1 78 15 183
2014 3 to 10 years in current department or agency 46 31 11 6 4 1 1 78 10 374
2014 11 to 20 years in current department or agency 49 33 9 5 4 0 0 82 9 139
2014 More than 20 years in current department or agency 54 25 11 6 4 0 0 79 10 115

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 42 20 12 2 0 4 65 15 38
2019 3 to 10 years in current department or agency 29 38 15 13 2 2 0 69 16 58
2019 11 to 20 years in current department or agency 15 44 26 10 4 2 0 60 14 59
2019 More than 20 years in current department or agency 0 93 0 7 0 0 0 93 7 12
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 36 10 5 0 11 0 83 6 207
2019 3 to 10 years in current department or agency 27 35 18 8 2 9 0 68 12 266
2019 11 to 20 years in current department or agency 21 37 20 9 4 9 0 64 14 196
2019 More than 20 years in current department or agency 19 35 18 9 13 6 0 57 24 63
2018 Less than 3 years in current department or agency 37 42 8 5 1 7 0 86 6 161
2018 3 to 10 years in current department or agency 26 34 18 10 3 9 0 65 14 262
2018 11 to 20 years in current department or agency 24 37 18 5 9 7 0 66 15 167
2018 More than 20 years in current department or agency 16 25 28 11 11 9 0 45 24 55
2017 Less than 3 years in current department or agency 37 41 11 2 0 8 1 85 2 190
2017 3 to 10 years in current department or agency 22 34 20 8 8 7 0 61 17 299
2017 11 to 20 years in current department or agency 18 37 15 9 9 12 0 62 21 171
2017 More than 20 years in current department or agency 16 24 20 12 15 13 0 46 31 67
2014 Less than 3 years in current department or agency 31 32 7 8 2 19 2 79 12 183
2014 3 to 10 years in current department or agency 12 39 20 13 7 9 0 56 23 374
2014 11 to 20 years in current department or agency 9 30 26 15 9 11 0 43 28 139
2014 More than 20 years in current department or agency 13 25 26 13 10 13 0 43 27 116

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 38 13 5 3 5 0 77 9 207
2019 3 to 10 years in current department or agency 24 39 18 11 4 4 0 66 16 266
2019 11 to 20 years in current department or agency 18 41 26 9 5 1 0 60 14 196
2019 More than 20 years in current department or agency 17 33 19 9 18 2 2 52 28 64
2018 Less than 3 years in current department or agency 39 41 9 7 2 2 0 82 9 158
2018 3 to 10 years in current department or agency 24 35 20 14 5 2 0 60 20 261
2018 11 to 20 years in current department or agency 23 40 15 10 9 4 0 65 19 166
2018 More than 20 years in current department or agency 14 38 21 9 17 2 0 53 26 55
2017 Less than 3 years in current department or agency 37 37 12 6 1 7 0 79 8 190
2017 3 to 10 years in current department or agency 20 39 20 13 6 3 0 60 20 299
2017 11 to 20 years in current department or agency 17 33 22 11 11 4 0 53 24 171
2017 More than 20 years in current department or agency 10 25 25 13 19 8 0 38 34 67
2014 Less than 3 years in current department or agency 30 32 16 6 3 11 1 72 10 183
2014 3 to 10 years in current department or agency 12 31 23 20 10 3 0 45 31 374
2014 11 to 20 years in current department or agency 7 29 19 26 15 4 0 37 43 139
2014 More than 20 years in current department or agency 10 29 27 11 19 5 0 41 31 116

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 33 21 5 4 11 0 66 10 205
2019 3 to 10 years in current department or agency 14 39 24 14 3 7 0 57 18 266
2019 11 to 20 years in current department or agency 13 33 31 11 6 6 0 49 18 196
2019 More than 20 years in current department or agency 12 30 19 13 19 5 2 45 35 64
2018 Less than 3 years in current department or agency 24 41 13 10 3 9 0 72 14 160
2018 3 to 10 years in current department or agency 16 37 22 15 4 6 0 56 21 260
2018 11 to 20 years in current department or agency 14 32 22 15 10 7 0 49 27 166
2018 More than 20 years in current department or agency 12 24 35 9 17 4 0 38 26 55
2017 Less than 3 years in current department or agency 27 29 21 7 2 13 2 65 10 190
2017 3 to 10 years in current department or agency 13 39 19 17 7 5 0 55 24 298
2017 11 to 20 years in current department or agency 14 28 23 11 14 11 0 47 27 171
2017 More than 20 years in current department or agency 9 22 27 12 15 13 2 36 32 67
2014 Less than 3 years in current department or agency 26 26 17 8 4 17 1 64 15 183
2014 3 to 10 years in current department or agency 7 29 25 23 11 6 0 38 36 374
2014 11 to 20 years in current department or agency 4 19 26 22 18 11 0 26 44 138
2014 More than 20 years in current department or agency 6 23 26 14 19 13 0 33 38 116

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 39 15 10 3 6 0 70 14 206
2019 3 to 10 years in current department or agency 16 39 21 14 7 3 0 56 22 266
2019 11 to 20 years in current department or agency 14 36 24 16 7 3 0 51 24 197
2019 More than 20 years in current department or agency 12 30 19 17 19 1 2 43 37 64
2018 Less than 3 years in current department or agency 31 41 15 4 4 4 0 75 9 161
2018 3 to 10 years in current department or agency 18 34 21 18 8 2 0 53 26 262
2018 11 to 20 years in current department or agency 13 37 23 12 14 1 0 51 26 167
2018 More than 20 years in current department or agency 13 26 25 12 18 5 0 42 32 55
2017 Less than 3 years in current department or agency 26 37 18 9 2 7 0 69 12 190
2017 3 to 10 years in current department or agency 12 42 18 17 9 3 0 55 27 298
2017 11 to 20 years in current department or agency 14 38 20 9 15 4 0 54 25 170
2017 More than 20 years in current department or agency 9 27 26 13 17 8 0 39 33 66
2014 Less than 3 years in current department or agency 23 38 14 11 6 8 0 67 18 181
2014 3 to 10 years in current department or agency 10 34 22 20 12 3 0 45 32 373
2014 11 to 20 years in current department or agency 7 33 26 17 14 3 0 41 32 139
2014 More than 20 years in current department or agency 9 36 19 11 22 2 0 46 34 116

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 69 20 3 1 2 5 1 94 3 207
2019 3 to 10 years in current department or agency 58 32 6 3 0 0 0 91 3 266
2019 11 to 20 years in current department or agency 61 25 12 1 0 1 0 87 1 200
2019 More than 20 years in current department or agency 56 27 13 1 3 0 0 83 4 64
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 45 8 2 0 3 0 89 3 208
2019 3 to 10 years in current department or agency 35 49 9 5 2 1 0 84 7 264
2019 11 to 20 years in current department or agency 27 50 14 5 2 2 0 79 7 201
2019 More than 20 years in current department or agency 20 47 18 6 8 1 0 67 14 64
2018 Less than 3 years in current department or agency 37 47 11 4 1 1 0 84 4 159
2018 3 to 10 years in current department or agency 34 44 16 5 1 1 0 78 6 259
2018 11 to 20 years in current department or agency 30 46 14 7 1 1 0 77 9 165
2018 More than 20 years in current department or agency 26 37 18 13 6 2 0 63 19 54
2017 Less than 3 years in current department or agency 41 44 8 4 1 3 0 87 5 189
2017 3 to 10 years in current department or agency 29 49 13 6 2 1 0 78 8 295
2017 11 to 20 years in current department or agency 26 47 16 5 5 1 0 73 11 171
2017 More than 20 years in current department or agency 15 55 9 9 9 3 0 72 19 67
2014 Less than 3 years in current department or agency 40 37 13 7 1 2 0 79 8 183
2014 3 to 10 years in current department or agency 19 42 20 10 8 1 0 62 18 374
2014 11 to 20 years in current department or agency 15 41 25 9 8 2 0 57 17 139
2014 More than 20 years in current department or agency 12 43 17 14 12 2 0 56 27 116

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 38 20 10 5 8 1 62 17 208
2019 3 to 10 years in current department or agency 14 44 20 13 7 1 0 59 21 264
2019 11 to 20 years in current department or agency 12 37 31 14 4 2 0 50 18 200
2019 More than 20 years in current department or agency 10 40 24 11 14 1 0 51 25 64

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 34 16 9 4 5 1 70 13 207
2019 3 to 10 years in current department or agency 23 43 11 12 6 5 0 70 18 266
2019 11 to 20 years in current department or agency 22 39 18 10 4 6 1 65 15 201
2019 More than 20 years in current department or agency 21 41 23 6 8 1 0 63 14 64
2018 Less than 3 years in current department or agency 30 37 14 7 5 7 1 72 13 159
2018 3 to 10 years in current department or agency 22 39 16 12 5 4 1 65 18 262
2018 11 to 20 years in current department or agency 29 39 13 10 4 2 2 71 15 166
2018 More than 20 years in current department or agency 18 36 28 9 7 0 2 54 17 54
2017 Less than 3 years in current department or agency 36 32 11 10 2 8 2 75 13 190
2017 3 to 10 years in current department or agency 24 39 14 12 6 5 0 67 19 297
2017 11 to 20 years in current department or agency 24 48 12 6 5 4 1 75 12 171
2017 More than 20 years in current department or agency 19 33 16 6 15 11 0 58 23 67
2014 Less than 3 years in current department or agency 32 27 18 9 6 7 0 64 17 183
2014 3 to 10 years in current department or agency 28 42 13 8 5 4 0 73 13 373
2014 11 to 20 years in current department or agency 23 35 18 8 7 7 3 64 16 139
2014 More than 20 years in current department or agency 27 41 12 7 7 4 2 73 14 116

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 31 20 7 1 4 0 70 9 208
2019 3 to 10 years in current department or agency 22 47 19 8 2 2 0 70 10 266
2019 11 to 20 years in current department or agency 21 38 31 4 2 4 0 61 7 200
2019 More than 20 years in current department or agency 16 44 28 7 3 1 0 62 10 64
2018 Less than 3 years in current department or agency 27 45 17 4 2 5 1 76 6 160
2018 3 to 10 years in current department or agency 22 40 25 9 1 2 0 63 11 261
2018 11 to 20 years in current department or agency 23 41 22 8 2 3 0 66 11 165
2018 More than 20 years in current department or agency 18 43 24 6 7 2 0 62 13 54

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 22 29 20 6 5 14 3 62 14 207
2019 3 to 10 years in current department or agency 14 27 22 12 12 12 1 47 28 266
2019 11 to 20 years in current department or agency 13 23 27 10 12 12 2 42 26 201
2019 More than 20 years in current department or agency 19 33 14 11 16 6 1 56 29 64
2018 Less than 3 years in current department or agency 18 29 22 6 4 20 2 60 12 160
2018 3 to 10 years in current department or agency 15 27 23 14 11 7 2 46 28 261
2018 11 to 20 years in current department or agency 13 25 25 11 12 12 2 45 26 166
2018 More than 20 years in current department or agency 16 32 19 6 11 15 2 57 20 55
2017 Less than 3 years in current department or agency 27 23 16 6 3 18 7 67 12 190
2017 3 to 10 years in current department or agency 14 25 22 11 14 10 3 45 29 297
2017 11 to 20 years in current department or agency 12 23 20 16 15 11 2 40 36 170
2017 More than 20 years in current department or agency 10 25 14 15 20 13 3 43 41 67
2014 Less than 3 years in current department or agency 19 18 14 14 6 25 3 52 29 183
2014 3 to 10 years in current department or agency 10 20 20 20 17 11 2 35 42 373
2014 11 to 20 years in current department or agency 6 16 28 18 14 15 4 27 39 139
2014 More than 20 years in current department or agency 8 34 19 15 11 11 2 48 30 115

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 34 15 7 3 8 0 73 11 208
2019 3 to 10 years in current department or agency 22 41 16 13 7 2 0 64 20 265
2019 11 to 20 years in current department or agency 19 36 21 12 11 2 0 56 23 201
2019 More than 20 years in current department or agency 16 43 12 15 11 3 0 61 27 63
2018 Less than 3 years in current department or agency 32 43 12 5 3 4 0 79 8 160
2018 3 to 10 years in current department or agency 20 37 22 12 8 0 0 57 20 262
2018 11 to 20 years in current department or agency 18 43 18 11 7 4 0 62 19 166
2018 More than 20 years in current department or agency 11 36 24 7 13 8 2 52 22 54
2017 Less than 3 years in current department or agency 33 38 10 8 4 6 1 77 13 190
2017 3 to 10 years in current department or agency 19 41 17 13 9 1 0 61 22 299
2017 11 to 20 years in current department or agency 20 35 21 11 10 2 0 57 21 171
2017 More than 20 years in current department or agency 19 21 27 15 14 4 0 42 30 67
2014 Less than 3 years in current department or agency 30 29 10 9 5 12 6 71 17 183
2014 3 to 10 years in current department or agency 21 31 21 13 11 2 1 53 25 373
2014 11 to 20 years in current department or agency 12 42 17 13 12 3 1 57 26 139
2014 More than 20 years in current department or agency 15 42 21 7 13 3 0 59 20 115

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 30 20 11 7 4 3 60 19 209
2019 3 to 10 years in current department or agency 19 30 15 22 12 1 2 50 35 266
2019 11 to 20 years in current department or agency 14 24 18 15 23 2 3 41 40 200
2019 More than 20 years in current department or agency 8 32 14 11 24 6 5 45 39 64
2018 Less than 3 years in current department or agency 17 40 18 15 5 4 1 60 21 159
2018 3 to 10 years in current department or agency 19 29 15 18 16 0 3 49 35 262
2018 11 to 20 years in current department or agency 12 25 20 20 18 3 2 39 40 167
2018 More than 20 years in current department or agency 7 19 24 18 29 0 2 27 49 55
2017 Less than 3 years in current department or agency 16 34 14 16 9 6 4 56 29 190
2017 3 to 10 years in current department or agency 14 24 18 20 21 2 2 39 42 299
2017 11 to 20 years in current department or agency 11 22 21 24 17 3 2 34 44 171
2017 More than 20 years in current department or agency 6 18 23 17 29 5 3 26 50 67
2014 Less than 3 years in current department or agency 23 24 10 11 14 7 10 57 30 183
2014 3 to 10 years in current department or agency 13 23 22 17 21 1 3 38 39 374
2014 11 to 20 years in current department or agency 7 20 22 15 28 6 1 29 47 138
2014 More than 20 years in current department or agency 10 20 21 16 23 3 7 34 43 116

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 20 8 5 3 0 4 83 8 209
2019 3 to 10 years in current department or agency 58 21 9 5 4 1 2 81 9 266
2019 11 to 20 years in current department or agency 57 23 9 3 3 1 4 84 7 201
2019 More than 20 years in current department or agency 60 12 12 8 0 3 4 79 9 64

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 72 9 7 2 1 0 7 88 4 207
2019 3 to 10 years in current department or agency 65 13 9 3 1 0 8 85 5 266
2019 11 to 20 years in current department or agency 66 9 6 2 4 2 11 87 7 201
2019 More than 20 years in current department or agency 57 15 8 2 6 2 11 82 9 64

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 22 13 4 2 2 3 80 6 209
2019 3 to 10 years in current department or agency 55 24 11 5 2 2 2 82 7 266
2019 11 to 20 years in current department or agency 53 22 13 4 3 2 3 79 7 200
2019 More than 20 years in current department or agency 58 16 10 8 3 2 3 78 12 64

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 20 12 6 3 4 3 77 10 208
2019 3 to 10 years in current department or agency 50 26 10 6 3 3 2 81 9 266
2019 11 to 20 years in current department or agency 52 16 13 3 4 5 6 77 8 200
2019 More than 20 years in current department or agency 56 15 8 8 5 3 5 77 14 63

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 17 8 4 5 3 4 81 10 209
2019 3 to 10 years in current department or agency 60 18 9 4 3 3 4 84 7 261
2019 11 to 20 years in current department or agency 53 15 11 5 5 6 6 76 11 201
2019 More than 20 years in current department or agency 48 19 9 2 12 5 5 74 15 64

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 74 11 7 1 1 1 4 91 1 209
2019 3 to 10 years in current department or agency 71 12 6 5 1 2 3 87 6 265
2019 11 to 20 years in current department or agency 61 15 9 3 3 3 5 83 7 201
2019 More than 20 years in current department or agency 64 16 6 3 3 0 7 87 7 63

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 83 4 5 1 0 3 4 93 2 207
2019 3 to 10 years in current department or agency 79 6 3 2 3 3 3 91 5 263
2019 11 to 20 years in current department or agency 78 8 2 1 3 2 6 94 4 200
2019 More than 20 years in current department or agency 77 9 2 1 3 3 5 93 5 64

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 81 7 3 1 1 1 7 96 1 206
2019 3 to 10 years in current department or agency 82 6 2 1 1 1 7 96 2 265
2019 11 to 20 years in current department or agency 83 5 1 1 1 1 8 97 2 199
2019 More than 20 years in current department or agency 75 8 0 0 5 0 13 95 5 64

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 31 38 20 5 2 4 0 71 7 208
2019 3 to 10 years in current department or agency 22 45 17 10 3 3 0 69 13 265
2019 11 to 20 years in current department or agency 19 39 21 7 6 7 1 63 14 201
2019 More than 20 years in current department or agency 15 46 17 9 5 6 2 67 15 63
2018 Less than 3 years in current department or agency 26 49 14 4 1 5 0 79 6 160
2018 3 to 10 years in current department or agency 21 43 22 7 4 2 0 66 12 262
2018 11 to 20 years in current department or agency 18 37 26 6 5 5 2 60 12 166
2018 More than 20 years in current department or agency 13 40 26 3 13 4 2 56 17 54
2017 Less than 3 years in current department or agency 29 47 14 4 2 4 1 79 6 189
2017 3 to 10 years in current department or agency 17 47 20 8 4 4 0 67 13 298
2017 11 to 20 years in current department or agency 17 38 24 9 5 7 1 59 15 171
2017 More than 20 years in current department or agency 9 40 24 9 15 2 2 50 25 67

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 43 7 3 1 3 0 89 4 208
2019 3 to 10 years in current department or agency 36 44 11 7 1 2 0 81 8 266
2019 11 to 20 years in current department or agency 27 45 18 5 3 3 0 74 8 201
2019 More than 20 years in current department or agency 25 41 17 7 6 4 0 68 14 63
2018 Less than 3 years in current department or agency 52 39 6 1 0 2 0 92 1 161
2018 3 to 10 years in current department or agency 34 45 16 3 0 1 0 81 3 262
2018 11 to 20 years in current department or agency 34 48 10 4 2 3 0 84 6 166
2018 More than 20 years in current department or agency 30 39 15 7 4 6 0 73 11 54
2017 Less than 3 years in current department or agency 48 43 5 2 0 2 0 92 2 190
2017 3 to 10 years in current department or agency 29 50 12 4 1 3 0 82 6 298
2017 11 to 20 years in current department or agency 25 49 17 3 4 2 0 75 7 171
2017 More than 20 years in current department or agency 18 47 23 1 7 3 0 67 9 66
2014 Less than 3 years in current department or agency 50 31 10 2 2 4 0 84 5 182
2014 3 to 10 years in current department or agency 32 44 13 5 2 3 0 79 7 374
2014 11 to 20 years in current department or agency 21 40 25 4 4 6 0 64 9 139
2014 More than 20 years in current department or agency 20 44 22 4 4 6 0 68 8 116

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 33 10 2 1 7 0 86 4 207
2019 3 to 10 years in current department or agency 38 38 13 5 1 3 1 79 7 265
2019 11 to 20 years in current department or agency 32 41 19 1 2 5 0 78 3 201
2019 More than 20 years in current department or agency 29 36 20 5 3 5 2 70 8 64
2018 Less than 3 years in current department or agency 47 41 8 2 1 2 0 89 2 161
2018 3 to 10 years in current department or agency 32 43 16 3 1 4 1 79 4 261
2018 11 to 20 years in current department or agency 31 42 16 5 1 4 1 77 6 165
2018 More than 20 years in current department or agency 27 45 15 9 2 2 0 73 11 56
2017 Less than 3 years in current department or agency 50 33 10 1 1 5 1 88 2 190
2017 3 to 10 years in current department or agency 28 46 15 4 1 5 1 79 5 298
2017 11 to 20 years in current department or agency 26 45 15 5 2 5 1 76 8 171
2017 More than 20 years in current department or agency 21 38 25 3 9 4 0 62 12 66
2014 Less than 3 years in current department or agency 43 34 9 2 2 11 0 85 5 183
2014 3 to 10 years in current department or agency 31 41 16 5 2 5 0 76 7 374
2014 11 to 20 years in current department or agency 25 35 25 4 4 8 0 64 9 139
2014 More than 20 years in current department or agency 26 38 19 7 2 9 0 70 10 116

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 28 5 2 1 1 0 92 3 209
2019 3 to 10 years in current department or agency 50 37 6 4 3 0 0 87 7 264
2019 11 to 20 years in current department or agency 45 36 11 4 3 1 0 82 7 201
2019 More than 20 years in current department or agency 42 30 16 6 4 2 0 73 11 64
2018 Less than 3 years in current department or agency 62 35 2 1 0 0 0 97 1 160
2018 3 to 10 years in current department or agency 45 42 10 3 1 0 0 86 4 263
2018 11 to 20 years in current department or agency 43 42 9 3 2 1 0 85 5 165
2018 More than 20 years in current department or agency 34 40 13 5 5 0 2 75 11 56
2017 Less than 3 years in current department or agency 60 38 1 1 0 0 0 98 1 190
2017 3 to 10 years in current department or agency 42 45 6 2 3 0 0 88 6 299
2017 11 to 20 years in current department or agency 37 39 12 6 5 0 0 77 11 170
2017 More than 20 years in current department or agency 30 39 13 6 9 3 0 70 16 67
2014 Less than 3 years in current department or agency 58 29 7 5 1 0 0 87 6 182
2014 3 to 10 years in current department or agency 39 43 12 3 2 0 0 82 6 374
2014 11 to 20 years in current department or agency 27 46 17 5 4 1 0 74 9 139
2014 More than 20 years in current department or agency 29 44 16 5 5 1 0 74 10 115

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 30 12 3 2 1 0 83 5 209
2019 3 to 10 years in current department or agency 47 31 14 4 4 0 0 78 8 266
2019 11 to 20 years in current department or agency 32 42 14 6 5 0 0 75 12 199
2019 More than 20 years in current department or agency 26 41 14 7 9 2 0 69 17 64
2018 Less than 3 years in current department or agency 57 31 8 4 0 0 0 88 4 159
2018 3 to 10 years in current department or agency 37 34 20 7 2 0 0 72 9 261
2018 11 to 20 years in current department or agency 34 33 21 6 6 1 0 67 12 164
2018 More than 20 years in current department or agency 25 36 22 7 9 2 0 62 16 56
2017 Less than 3 years in current department or agency 52 40 4 4 0 0 0 92 4 190
2017 3 to 10 years in current department or agency 30 43 17 4 4 1 0 74 9 298
2017 11 to 20 years in current department or agency 26 37 19 8 9 2 0 64 17 171
2017 More than 20 years in current department or agency 21 35 19 11 10 5 0 59 22 67
2014 Less than 3 years in current department or agency 39 35 12 9 5 0 0 74 13 183
2014 3 to 10 years in current department or agency 18 38 22 13 7 2 0 57 20 374
2014 11 to 20 years in current department or agency 11 32 38 11 7 1 0 43 19 139
2014 More than 20 years in current department or agency 16 33 26 13 10 1 0 50 23 116

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 35 9 3 2 1 0 85 6 207
2019 3 to 10 years in current department or agency 43 34 13 6 4 0 0 77 9 265
2019 11 to 20 years in current department or agency 31 45 12 8 4 0 0 76 12 199
2019 More than 20 years in current department or agency 31 37 14 9 6 2 0 70 16 63
2018 Less than 3 years in current department or agency 56 33 7 4 1 0 0 89 4 160
2018 3 to 10 years in current department or agency 38 37 16 8 1 0 0 75 9 261
2018 11 to 20 years in current department or agency 35 38 16 5 6 0 1 73 11 164
2018 More than 20 years in current department or agency 27 34 23 9 5 0 2 62 14 55
2017 Less than 3 years in current department or agency 52 37 6 4 1 1 0 89 5 189
2017 3 to 10 years in current department or agency 29 45 14 7 4 1 0 74 11 299
2017 11 to 20 years in current department or agency 26 40 17 11 6 1 0 66 17 171
2017 More than 20 years in current department or agency 21 37 22 9 9 3 0 59 18 67
2014 Less than 3 years in current department or agency 39 33 15 10 3 0 0 72 13 183
2014 3 to 10 years in current department or agency 18 43 21 12 5 1 0 62 17 374
2014 11 to 20 years in current department or agency 12 36 30 11 9 1 0 49 20 139
2014 More than 20 years in current department or agency 15 36 23 13 11 1 0 51 25 116

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 22 15 6 5 6 0 71 12 208
2019 3 to 10 years in current department or agency 45 27 13 7 6 2 1 74 13 265
2019 11 to 20 years in current department or agency 40 30 15 4 8 3 1 72 13 200
2019 More than 20 years in current department or agency 31 34 19 8 3 4 2 69 11 64
2018 Less than 3 years in current department or agency 46 23 18 8 2 3 0 71 10 161
2018 3 to 10 years in current department or agency 41 29 17 5 5 2 1 72 11 263
2018 11 to 20 years in current department or agency 41 33 11 5 6 3 0 76 12 167
2018 More than 20 years in current department or agency 32 25 25 9 5 2 2 59 15 56
2017 Less than 3 years in current department or agency 45 31 13 4 3 4 0 79 7 189
2017 3 to 10 years in current department or agency 40 30 15 10 4 2 0 71 14 299
2017 11 to 20 years in current department or agency 36 33 11 8 7 4 2 73 16 169
2017 More than 20 years in current department or agency 26 33 13 15 6 6 1 64 23 67
2014 Less than 3 years in current department or agency 36 20 17 9 10 8 1 60 21 183
2014 3 to 10 years in current department or agency 29 28 17 11 11 3 1 59 23 372
2014 11 to 20 years in current department or agency 24 34 17 10 10 4 0 61 21 139
2014 More than 20 years in current department or agency 24 35 18 13 4 5 2 63 19 116
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 23 40 37 209
2019 3 to 10 years in current department or agency 25 41 34 266
2019 11 to 20 years in current department or agency 20 48 32 201
2019 More than 20 years in current department or agency 21 46 33 64
2018 Less than 3 years in current department or agency 18 42 39 158
2018 3 to 10 years in current department or agency 20 44 36 260
2018 11 to 20 years in current department or agency 18 52 30 167
2018 More than 20 years in current department or agency 21 36 43 56
2017 Less than 3 years in current department or agency 19 41 40 190
2017 3 to 10 years in current department or agency 17 51 32 299
2017 11 to 20 years in current department or agency 15 51 34 171
2017 More than 20 years in current department or agency 29 40 31 67
2014 Less than 3 years in current department or agency 33 36 31 183
2014 3 to 10 years in current department or agency 27 42 31 374
2014 11 to 20 years in current department or agency 14 49 37 139
2014 More than 20 years in current department or agency 31 39 29 116

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 3 21 34 8 17 16 49
2019 3 to 10 years in current department or agency 17 32 36 3 6 5 66
2019 11 to 20 years in current department or agency 26 31 38 0 2 3 40
2019 More than 20 years in current department or agency 59 15 6 0 7 13 14
2018 Less than 3 years in current department or agency 6 41 35 0 7 11 29
2018 3 to 10 years in current department or agency 21 28 34 8 0 10 53
2018 11 to 20 years in current department or agency 24 26 37 0 0 13 29
2018 More than 20 years in current department or agency 100 0 0 0 0 0 12
2017 Less than 3 years in current department or agency 0 19 30 0 48 3 37
2017 3 to 10 years in current department or agency 17 25 37 9 10 2 52
2017 11 to 20 years in current department or agency 35 23 31 0 0 11 26
2017 More than 20 years in current department or agency 74 0 10 0 16 0 19
2014 Less than 3 years in current department or agency 6 10 45 4 9999 35 59
2014 3 to 10 years in current department or agency 10 31 38 11 9999 10 101
2014 11 to 20 years in current department or agency 19 10 49 5 9999 17 18
2014 More than 20 years in current department or agency 76 6 3 5 9999 10 35
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 43 14 8 3 3 1 74 11 209
2019 3 to 10 years in current department or agency 30 50 10 7 1 0 1 81 9 263
2019 11 to 20 years in current department or agency 34 53 6 6 1 1 0 87 7 201
2019 More than 20 years in current department or agency 29 60 7 2 0 0 3 92 2 63

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 27 5 1 1 11 1 93 2 209
2019 3 to 10 years in current department or agency 54 30 8 2 1 4 2 89 3 263
2019 11 to 20 years in current department or agency 56 27 9 2 1 3 2 88 3 200
2019 More than 20 years in current department or agency 52 29 11 2 0 4 3 86 2 63
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 6 94 209
2019 3 to 10 years in current department or agency 10 90 265
2019 11 to 20 years in current department or agency 15 85 201
2019 More than 20 years in current department or agency 10 90 63
2018 3 to 10 years in current department or agency 9 91 261
2018 11 to 20 years in current department or agency 12 88 166

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 61 39 26
2019 11 to 20 years in current department or agency 60 40 27
2018 3 to 10 years in current department or agency 63 37 25
2018 11 to 20 years in current department or agency 63 37 19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 48 52 26
2019 11 to 20 years in current department or agency 34 66 27
2018 3 to 10 years in current department or agency 36 64 25
2018 11 to 20 years in current department or agency 49 51 19

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 14

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 26
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 14

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 36 64 25
2019 11 to 20 years in current department or agency 42 58 27
2018 3 to 10 years in current department or agency 19 81 25
2018 11 to 20 years in current department or agency 36 64 19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 50 50 14
2019 3 to 10 years in current department or agency 40 60 25
2018 3 to 10 years in current department or agency 27 73 25
2018 11 to 20 years in current department or agency 50 50 19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 41 59 25
2019 11 to 20 years in current department or agency 42 58 27
2018 3 to 10 years in current department or agency 49 51 25

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 25 75 25
2019 11 to 20 years in current department or agency 20 80 27
2018 3 to 10 years in current department or agency 39 61 25

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 36 64 25
2019 11 to 20 years in current department or agency 19 81 27
2018 3 to 10 years in current department or agency 32 68 25

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 63 37 25
2019 11 to 20 years in current department or agency 64 36 27
2018 3 to 10 years in current department or agency 45 55 25
2018 11 to 20 years in current department or agency 54 46 19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 25 75 25
2019 11 to 20 years in current department or agency 29 71 27
2018 3 to 10 years in current department or agency 36 64 25

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 25
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 19

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 43 57 25
2019 11 to 20 years in current department or agency 18 82 27
2018 3 to 10 years in current department or agency 44 56 25
2018 11 to 20 years in current department or agency 29 71 19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 29 71 25
2018 3 to 10 years in current department or agency 23 77 25

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 18 82 27

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 66 34 24
2019 11 to 20 years in current department or agency 64 36 27
2018 3 to 10 years in current department or agency 67 33 25
2018 11 to 20 years in current department or agency 56 44 18

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 20 80 24
2019 11 to 20 years in current department or agency 20 80 27
2018 3 to 10 years in current department or agency 27 73 25

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 23 77 24

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 24
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 25 75 24
2019 11 to 20 years in current department or agency 27 73 27
2018 3 to 10 years in current department or agency 33 67 25
2018 11 to 20 years in current department or agency 27 73 18

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 28 72 27
2018 3 to 10 years in current department or agency 27 73 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 20 80 24
2019 11 to 20 years in current department or agency 20 80 27
2018 11 to 20 years in current department or agency 0 100 16

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 25 75 24
2018 3 to 10 years in current department or agency 37 63 25

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 24

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 58 42 24
2019 11 to 20 years in current department or agency 35 65 27
2018 3 to 10 years in current department or agency 51 49 25
2018 11 to 20 years in current department or agency 46 54 16

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 16

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 54 46 24
2019 11 to 20 years in current department or agency 61 39 27
2018 3 to 10 years in current department or agency 56 44 25
2018 11 to 20 years in current department or agency 63 37 16

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 24
2019 11 to 20 years in current department or agency 0 100 27
2018 3 to 10 years in current department or agency 0 100 25
2018 11 to 20 years in current department or agency 0 100 16

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 24

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 13 87 209
2019 3 to 10 years in current department or agency 13 87 265
2019 11 to 20 years in current department or agency 14 86 200
2019 More than 20 years in current department or agency 15 85 64

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 16 14 13 2 3 39 12 62 10 208
2019 3 to 10 years in current department or agency 13 16 18 9 4 31 10 48 22 266
2019 11 to 20 years in current department or agency 10 19 24 6 6 28 7 44 19 199
2019 More than 20 years in current department or agency 15 24 15 10 6 26 4 56 23 63
2018 Less than 3 years in current department or agency 16 14 16 3 1 41 10 60 8 159
2018 3 to 10 years in current department or agency 17 14 22 7 5 30 5 48 19 260
2018 11 to 20 years in current department or agency 14 17 20 8 8 28 5 46 24 166
2018 More than 20 years in current department or agency 7 20 25 9 3 26 10 41 19 56
2017 Less than 3 years in current department or agency 14 15 13 4 0 38 15 63 9 190
2017 3 to 10 years in current department or agency 12 16 19 7 7 30 9 46 23 299
2017 11 to 20 years in current department or agency 15 17 18 7 7 30 6 50 22 171
2017 More than 20 years in current department or agency 9 18 30 4 15 20 3 36 25 67
2014 Less than 3 years in current department or agency 15 12 17 5 1 39 11 54 12 183
2014 3 to 10 years in current department or agency 12 16 19 7 5 31 10 48 21 374
2014 11 to 20 years in current department or agency 9 13 22 8 2 40 6 41 19 139
2014 More than 20 years in current department or agency 9 19 22 5 9 31 4 44 22 116

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 34 13 2 1 17 0 79 5 209
2019 3 to 10 years in current department or agency 24 34 18 5 5 11 2 67 12 265
2019 11 to 20 years in current department or agency 21 44 18 4 4 9 0 71 9 201
2019 More than 20 years in current department or agency 28 37 16 8 8 3 0 67 16 64
2018 Less than 3 years in current department or agency 33 31 15 2 1 18 0 78 3 160
2018 3 to 10 years in current department or agency 27 29 20 8 3 12 1 65 13 260
2018 11 to 20 years in current department or agency 25 32 20 6 5 12 0 65 13 166
2018 More than 20 years in current department or agency 16 31 23 7 5 13 3 57 15 56
2017 Less than 3 years in current department or agency 27 31 13 2 0 23 4 80 3 190
2017 3 to 10 years in current department or agency 21 34 18 7 4 15 2 65 13 297
2017 11 to 20 years in current department or agency 21 35 20 4 8 11 1 64 13 171
2017 More than 20 years in current department or agency 18 27 26 5 12 12 1 51 19 67
2014 Less than 3 years in current department or agency 28 21 12 6 1 30 2 73 9 183
2014 3 to 10 years in current department or agency 17 34 22 8 4 15 1 61 14 374
2014 11 to 20 years in current department or agency 19 24 27 9 2 18 1 53 14 139
2014 More than 20 years in current department or agency 14 29 26 7 7 18 0 52 16 116
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 5 95 209
2019 3 to 10 years in current department or agency 5 95 263
2018 Less than 3 years in current department or agency 4 96 159
2018 3 to 10 years in current department or agency 6 94 260

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 15

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10
2019 3 to 10 years in current department or agency 0 100 12

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12
2018 3 to 10 years in current department or agency 0 100 15

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 12

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 58 42 12
2018 3 to 10 years in current department or agency 47 53 15

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 70b. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 48 52 11
2018 3 to 10 years in current department or agency 35 65 14

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 11
2018 3 to 10 years in current department or agency 0 100 14

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 6 94 209
2019 3 to 10 years in current department or agency 5 95 266
2019 11 to 20 years in current department or agency 4 96 201
2019 More than 20 years in current department or agency 10 90 63

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 14 11 2 1 43 11 69 7 209
2019 3 to 10 years in current department or agency 13 14 20 2 2 39 9 53 9 265
2019 11 to 20 years in current department or agency 10 17 24 3 1 36 8 50 7 199
2019 More than 20 years in current department or agency 15 24 23 3 6 28 1 54 13 64
2018 Less than 3 years in current department or agency 15 14 19 1 0 45 6 60 1 159
2018 3 to 10 years in current department or agency 15 13 26 3 1 37 4 49 7 263
2018 11 to 20 years in current department or agency 15 20 22 1 2 34 5 57 6 166
2018 More than 20 years in current department or agency 7 20 27 5 2 28 10 44 12 55
2017 Less than 3 years in current department or agency 14 16 11 1 1 44 13 70 4 189
2017 3 to 10 years in current department or agency 12 18 19 3 2 38 8 57 9 299
2017 11 to 20 years in current department or agency 12 15 20 2 2 40 9 52 9 170
2017 More than 20 years in current department or agency 9 18 29 2 6 25 12 43 12 67
2014 Less than 3 years in current department or agency 19 13 16 1 1 43 7 64 4 183
2014 3 to 10 years in current department or agency 11 15 21 2 2 40 8 50 9 373
2014 11 to 20 years in current department or agency 5 17 24 2 1 43 8 45 7 139
2014 More than 20 years in current department or agency 9 21 22 3 4 40 2 51 11 116

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 35 10 3 0 13 1 84 4 208
2019 3 to 10 years in current department or agency 24 37 16 4 2 14 2 74 7 264
2019 11 to 20 years in current department or agency 23 39 21 4 1 13 0 71 5 200
2019 More than 20 years in current department or agency 29 35 17 6 4 7 0 70 12 64
2018 Less than 3 years in current department or agency 33 30 18 1 0 18 0 77 1 159
2018 3 to 10 years in current department or agency 26 29 23 5 1 14 1 65 8 263
2018 11 to 20 years in current department or agency 25 34 24 1 2 13 0 69 4 167
2018 More than 20 years in current department or agency 14 38 20 9 2 14 4 63 13 54
2017 Less than 3 years in current department or agency 29 32 12 2 1 22 5 81 3 189
2017 3 to 10 years in current department or agency 20 38 18 2 1 19 1 73 5 299
2017 11 to 20 years in current department or agency 19 34 19 5 2 19 2 67 9 170
2017 More than 20 years in current department or agency 17 33 21 5 7 13 5 60 14 67
2014 Less than 3 years in current department or agency 28 23 14 3 0 28 4 74 5 183
2014 3 to 10 years in current department or agency 20 26 23 3 2 24 1 61 8 374
2014 11 to 20 years in current department or agency 15 29 22 4 2 27 1 60 9 138
2014 More than 20 years in current department or agency 14 36 24 4 3 20 0 62 8 116
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 27 15 12 12 0 0 61 24 209
2019 3 to 10 years in current department or agency 37 33 15 9 5 0 0 71 15 266
2019 11 to 20 years in current department or agency 38 27 19 10 5 0 2 66 15 200
2019 More than 20 years in current department or agency 34 26 26 6 4 0 3 62 10 62
2018 Less than 3 years in current department or agency 24 33 20 10 13 0 0 57 22 161
2018 3 to 10 years in current department or agency 27 32 20 11 9 0 1 60 20 262
2018 11 to 20 years in current department or agency 37 26 21 5 8 1 2 65 14 167
2018 More than 20 years in current department or agency 48 24 15 5 5 2 0 74 11 56
2017 Less than 3 years in current department or agency 23 27 20 15 13 0 2 50 29 190
2017 3 to 10 years in current department or agency 25 25 23 13 12 0 2 51 25 299
2017 11 to 20 years in current department or agency 25 26 19 13 11 1 6 54 25 168
2017 More than 20 years in current department or agency 29 32 21 9 3 2 3 65 13 65

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 30 31 23 11 5 0 0 61 16 209
2019 3 to 10 years in current department or agency 18 34 28 11 8 0 0 53 19 265
2019 11 to 20 years in current department or agency 17 27 27 15 13 0 2 44 28 200
2019 More than 20 years in current department or agency 25 20 26 15 12 0 2 46 28 64
2018 Less than 3 years in current department or agency 21 36 25 12 5 1 1 58 17 161
2018 3 to 10 years in current department or agency 15 31 32 15 6 0 1 47 21 262
2018 11 to 20 years in current department or agency 19 23 27 17 13 0 1 43 30 167
2018 More than 20 years in current department or agency 19 26 34 18 3 0 0 45 21 56
2017 Less than 3 years in current department or agency 25 32 27 12 3 0 1 57 15 190
2017 3 to 10 years in current department or agency 18 32 27 14 8 0 0 51 23 299
2017 11 to 20 years in current department or agency 15 26 29 16 10 1 2 42 27 171
2017 More than 20 years in current department or agency 13 21 36 13 10 3 3 36 25 67

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 28 15 8 3 0 1 74 11 208
2019 3 to 10 years in current department or agency 32 32 22 9 4 0 1 65 13 264
2019 11 to 20 years in current department or agency 23 29 33 7 6 0 2 53 13 200
2019 More than 20 years in current department or agency 33 32 17 12 3 0 3 67 16 63
2018 Less than 3 years in current department or agency 36 31 18 10 2 1 2 69 13 161
2018 3 to 10 years in current department or agency 26 32 27 8 3 1 2 60 12 259
2018 11 to 20 years in current department or agency 26 26 25 15 6 0 2 53 21 166
2018 More than 20 years in current department or agency 28 38 16 11 4 0 4 68 15 56
2017 Less than 3 years in current department or agency 37 31 20 9 2 0 2 68 12 190
2017 3 to 10 years in current department or agency 29 29 23 14 5 0 0 59 19 295
2017 11 to 20 years in current department or agency 24 29 23 9 8 1 6 57 19 169
2017 More than 20 years in current department or agency 28 30 18 14 3 5 3 62 18 66

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 31 25 22 13 8 1 1 56 22 209
2019 3 to 10 years in current department or agency 22 26 24 15 13 1 0 48 28 265
2019 11 to 20 years in current department or agency 18 25 22 15 19 0 1 43 35 200
2019 More than 20 years in current department or agency 17 21 22 17 21 0 2 39 39 63
2018 Less than 3 years in current department or agency 23 34 21 12 6 1 2 59 19 159
2018 3 to 10 years in current department or agency 17 23 29 19 9 1 2 42 28 261
2018 11 to 20 years in current department or agency 16 23 25 17 18 0 1 39 36 167
2018 More than 20 years in current department or agency 14 13 28 25 16 0 4 29 42 56
2017 Less than 3 years in current department or agency 31 27 25 7 8 0 2 59 15 190
2017 3 to 10 years in current department or agency 18 26 25 15 15 0 0 44 30 298
2017 11 to 20 years in current department or agency 16 17 26 20 17 1 4 34 39 171
2017 More than 20 years in current department or agency 14 24 24 15 16 5 3 41 34 67

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 67 19 7 2 1 1 4 90 3 208
2019 3 to 10 years in current department or agency 62 21 7 3 1 0 6 89 4 265
2019 11 to 20 years in current department or agency 48 19 10 4 5 0 13 78 10 199
2019 More than 20 years in current department or agency 65 19 5 2 0 0 9 93 2 62
2018 Less than 3 years in current department or agency 62 19 8 3 2 0 6 86 5 160
2018 3 to 10 years in current department or agency 55 20 12 3 1 0 9 82 4 260
2018 11 to 20 years in current department or agency 51 18 10 5 4 0 13 79 9 166
2018 More than 20 years in current department or agency 56 19 8 0 0 0 17 90 0 56
2017 Less than 3 years in current department or agency 56 20 10 3 1 1 10 85 4 190
2017 3 to 10 years in current department or agency 57 18 9 5 2 1 10 83 7 297
2017 11 to 20 years in current department or agency 40 20 11 3 3 1 21 78 8 169
2017 More than 20 years in current department or agency 44 15 3 4 0 5 30 89 6 67

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 35 11 4 6 1 0 79 10 208
2019 3 to 10 years in current department or agency 38 28 17 9 7 0 1 67 16 264
2019 11 to 20 years in current department or agency 33 34 18 8 8 1 0 67 16 200
2019 More than 20 years in current department or agency 36 27 22 6 5 0 3 66 11 63
2018 Less than 3 years in current department or agency 40 33 21 2 3 0 0 73 5 161
2018 3 to 10 years in current department or agency 30 32 20 8 8 0 2 64 16 261
2018 11 to 20 years in current department or agency 31 28 22 11 6 0 2 61 17 167
2018 More than 20 years in current department or agency 31 33 19 5 9 2 2 66 14 55
2017 Less than 3 years in current department or agency 38 32 20 4 4 0 0 71 9 190
2017 3 to 10 years in current department or agency 37 27 19 10 6 0 1 65 15 298
2017 11 to 20 years in current department or agency 30 29 21 12 6 0 3 61 18 171
2017 More than 20 years in current department or agency 44 24 15 4 9 1 3 71 14 67

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 31 18 7 2 1 2 72 10 207
2019 3 to 10 years in current department or agency 33 31 22 9 4 0 1 64 13 264
2019 11 to 20 years in current department or agency 24 38 22 8 6 1 0 63 14 200
2019 More than 20 years in current department or agency 32 29 24 9 3 2 2 63 12 64
2018 Less than 3 years in current department or agency 32 36 22 7 2 0 1 69 9 159
2018 3 to 10 years in current department or agency 26 35 21 10 6 1 1 62 16 260
2018 11 to 20 years in current department or agency 27 32 25 9 3 0 3 61 13 166
2018 More than 20 years in current department or agency 24 43 21 4 5 2 2 69 9 56
2017 Less than 3 years in current department or agency 38 34 17 6 3 1 2 73 9 190
2017 3 to 10 years in current department or agency 26 36 23 10 4 1 1 63 14 297
2017 11 to 20 years in current department or agency 22 34 23 13 4 0 3 58 18 171
2017 More than 20 years in current department or agency 26 28 18 19 4 2 3 57 25 67

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 36 20 7 3 0 0 70 10 208
2019 3 to 10 years in current department or agency 29 38 17 11 4 0 2 68 15 265
2019 11 to 20 years in current department or agency 21 35 27 11 6 0 0 56 17 200
2019 More than 20 years in current department or agency 22 40 20 9 8 0 2 63 17 63
2018 Less than 3 years in current department or agency 30 39 18 10 2 1 1 69 12 159
2018 3 to 10 years in current department or agency 23 39 23 11 3 0 1 63 14 260
2018 11 to 20 years in current department or agency 22 34 23 15 4 0 3 57 20 166
2018 More than 20 years in current department or agency 28 31 25 7 5 4 0 62 12 56
2017 Less than 3 years in current department or agency 36 29 23 6 4 0 2 66 10 190
2017 3 to 10 years in current department or agency 25 29 26 14 5 0 1 54 20 298
2017 11 to 20 years in current department or agency 18 29 28 14 6 1 4 49 21 171
2017 More than 20 years in current department or agency 21 27 33 10 5 3 1 50 16 67

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 27 12 12 3 0 1 73 15 208
2019 3 to 10 years in current department or agency 34 34 17 9 3 1 2 69 13 264
2019 11 to 20 years in current department or agency 33 34 19 8 5 0 0 68 13 200
2019 More than 20 years in current department or agency 27 40 22 2 6 0 3 70 8 64
2018 Less than 3 years in current department or agency 35 33 17 13 1 0 1 68 15 159
2018 3 to 10 years in current department or agency 32 33 20 8 5 1 2 66 13 260
2018 11 to 20 years in current department or agency 31 30 23 10 4 1 1 62 14 166
2018 More than 20 years in current department or agency 34 32 21 5 5 2 2 68 11 56
2017 Less than 3 years in current department or agency 37 31 18 6 4 0 4 71 10 190
2017 3 to 10 years in current department or agency 30 32 21 9 6 1 1 63 15 298
2017 11 to 20 years in current department or agency 27 30 20 13 4 1 4 61 18 170
2017 More than 20 years in current department or agency 30 26 18 12 9 3 1 59 22 67

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 23 11 4 1 1 1 84 5 207
2019 3 to 10 years in current department or agency 46 28 11 7 6 1 1 76 14 265
2019 11 to 20 years in current department or agency 41 29 11 11 7 1 1 71 18 199
2019 More than 20 years in current department or agency 46 28 8 5 10 0 3 77 15 64

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 31 21 8 2 0 2 69 10 207
2019 3 to 10 years in current department or agency 38 38 14 6 3 0 1 77 9 263
2019 11 to 20 years in current department or agency 33 33 19 11 4 0 1 66 15 199
2019 More than 20 years in current department or agency 33 30 25 6 3 0 3 65 9 63
2018 Less than 3 years in current department or agency 34 33 17 12 4 0 0 67 16 156
2018 3 to 10 years in current department or agency 34 32 24 6 2 0 1 68 8 260
2018 11 to 20 years in current department or agency 30 38 19 7 4 1 1 70 11 166
2018 More than 20 years in current department or agency 35 30 17 11 2 2 4 69 13 54
2017 Less than 3 years in current department or agency 37 35 17 6 3 0 2 74 9 190
2017 3 to 10 years in current department or agency 37 29 21 7 3 1 2 68 10 298
2017 11 to 20 years in current department or agency 33 30 17 9 4 2 5 68 14 171
2017 More than 20 years in current department or agency 41 30 14 7 5 3 1 73 12 67

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 21 12 4 2 0 1 82 6 208
2019 3 to 10 years in current department or agency 57 28 9 3 2 0 1 86 5 265
2019 11 to 20 years in current department or agency 52 30 9 3 4 0 2 84 7 200
2019 More than 20 years in current department or agency 59 24 8 5 1 0 2 85 7 61
2018 Less than 3 years in current department or agency 61 24 8 1 2 0 3 88 3 159
2018 3 to 10 years in current department or agency 54 25 13 5 1 0 1 80 7 260
2018 11 to 20 years in current department or agency 60 26 6 3 3 0 2 88 6 166
2018 More than 20 years in current department or agency 58 16 11 8 3 0 4 77 11 56
2017 Less than 3 years in current department or agency 66 22 8 2 2 0 0 89 4 190
2017 3 to 10 years in current department or agency 59 21 12 4 2 0 1 81 7 299
2017 11 to 20 years in current department or agency 58 22 9 5 4 0 2 82 9 171
2017 More than 20 years in current department or agency 50 25 10 9 3 0 1 77 13 67

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 79 9 4 1 1 1 4 93 2 206
2019 3 to 10 years in current department or agency 81 9 2 2 0 0 5 95 2 266
2019 11 to 20 years in current department or agency 74 12 2 1 2 1 7 95 3 199
2019 More than 20 years in current department or agency 76 11 2 2 2 0 8 95 3 63
2018 Less than 3 years in current department or agency 81 10 3 1 1 1 4 96 1 158
2018 3 to 10 years in current department or agency 77 11 3 1 1 1 7 94 2 260
2018 11 to 20 years in current department or agency 78 12 2 1 2 1 4 95 3 166
2018 More than 20 years in current department or agency 74 11 1 3 5 0 5 90 9 56

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 84 7 3 1 2 0 2 94 3 207
2019 3 to 10 years in current department or agency 75 10 6 2 4 0 3 88 6 265
2019 11 to 20 years in current department or agency 73 12 6 4 3 0 1 87 7 199
2019 More than 20 years in current department or agency 80 8 6 2 3 0 2 89 5 63
2018 Less than 3 years in current department or agency 81 10 3 1 1 1 2 95 2 158
2018 3 to 10 years in current department or agency 71 13 6 4 1 0 5 88 6 259
2018 11 to 20 years in current department or agency 72 9 6 4 3 2 4 86 7 165
2018 More than 20 years in current department or agency 76 9 5 0 4 0 7 91 4 56
2017 Less than 3 years in current department or agency 87 5 2 0 2 1 4 96 3 190
2017 3 to 10 years in current department or agency 76 10 5 4 2 1 3 89 6 297
2017 11 to 20 years in current department or agency 66 13 7 6 2 1 5 84 9 171
2017 More than 20 years in current department or agency 71 8 9 3 4 1 3 83 8 67

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 23 12 4 0 0 2 83 4 208
2019 3 to 10 years in current department or agency 52 27 10 5 4 0 0 80 10 263
2019 11 to 20 years in current department or agency 47 36 11 2 3 0 1 83 6 197
2019 More than 20 years in current department or agency 53 28 13 2 3 0 2 82 5 63
2018 Less than 3 years in current department or agency 58 27 8 3 3 0 1 86 6 161
2018 3 to 10 years in current department or agency 44 29 16 6 3 0 2 75 9 262
2018 11 to 20 years in current department or agency 51 32 9 4 3 0 1 84 7 165
2018 More than 20 years in current department or agency 59 28 7 3 0 0 2 89 3 55
2017 Less than 3 years in current department or agency 62 25 7 3 0 0 3 90 3 190
2017 3 to 10 years in current department or agency 51 30 8 5 2 1 2 84 8 298
2017 11 to 20 years in current department or agency 47 28 12 5 4 0 4 78 10 171
2017 More than 20 years in current department or agency 65 15 12 3 3 1 1 82 6 67

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 74 14 5 3 2 0 2 90 5 209
2019 3 to 10 years in current department or agency 62 21 8 4 4 0 0 83 8 263
2019 11 to 20 years in current department or agency 60 19 9 5 5 1 1 81 10 196
2019 More than 20 years in current department or agency 61 14 8 9 4 0 3 77 14 64
2018 Less than 3 years in current department or agency 70 18 6 3 3 0 1 88 6 160
2018 3 to 10 years in current department or agency 52 25 10 5 5 0 3 79 10 261
2018 11 to 20 years in current department or agency 62 17 9 8 3 0 2 80 11 165
2018 More than 20 years in current department or agency 62 20 8 4 6 2 0 83 9 55
2017 Less than 3 years in current department or agency 72 15 6 2 1 0 3 91 3 189
2017 3 to 10 years in current department or agency 62 18 7 6 4 1 3 82 11 298
2017 11 to 20 years in current department or agency 62 12 9 7 6 0 4 77 13 170
2017 More than 20 years in current department or agency 59 15 12 5 6 1 3 77 11 67

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 6 2 0 2 0 25 94 3 207
2019 3 to 10 years in current department or agency 58 12 4 1 1 0 24 92 3 264
2019 11 to 20 years in current department or agency 52 14 4 3 2 0 25 88 7 195
2019 More than 20 years in current department or agency 65 9 3 2 0 0 21 94 2 63
2018 Less than 3 years in current department or agency 60 10 2 1 3 0 25 92 5 160
2018 3 to 10 years in current department or agency 54 12 6 2 3 0 24 87 5 261
2018 11 to 20 years in current department or agency 48 13 8 4 1 0 27 83 6 164
2018 More than 20 years in current department or agency 60 11 1 2 0 0 27 96 2 55
2017 Less than 3 years in current department or agency 64 8 1 1 2 0 24 95 3 189
2017 3 to 10 years in current department or agency 58 13 5 2 1 1 21 90 4 299
2017 11 to 20 years in current department or agency 50 12 4 4 2 0 28 86 8 170
2017 More than 20 years in current department or agency 68 4 1 0 0 1 25 98 0 67

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 17 8 1 2 0 6 88 3 209
2019 3 to 10 years in current department or agency 68 15 9 2 1 0 4 86 4 265
2019 11 to 20 years in current department or agency 65 21 5 1 1 0 7 93 1 199
2019 More than 20 years in current department or agency 60 25 5 0 0 0 9 94 0 63
2018 Less than 3 years in current department or agency 73 14 5 2 1 0 5 92 3 161
2018 3 to 10 years in current department or agency 60 19 11 4 1 0 5 83 5 261
2018 11 to 20 years in current department or agency 69 14 6 2 1 0 8 90 3 165
2018 More than 20 years in current department or agency 63 23 7 0 0 0 7 93 0 55
2017 Less than 3 years in current department or agency 74 12 4 2 2 0 5 92 4 189
2017 3 to 10 years in current department or agency 62 22 7 2 0 1 6 89 3 298
2017 11 to 20 years in current department or agency 61 18 6 3 1 0 11 89 5 170
2017 More than 20 years in current department or agency 62 21 6 2 0 3 6 91 2 66

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 13 9 4 6 0 3 80 10 208
2019 3 to 10 years in current department or agency 74 12 8 2 2 0 2 88 4 265
2019 11 to 20 years in current department or agency 76 15 1 1 3 0 5 96 4 199
2019 More than 20 years in current department or agency 77 17 0 0 0 2 4 100 0 63
2018 Less than 3 years in current department or agency 57 12 13 8 9 0 0 69 18 160
2018 3 to 10 years in current department or agency 69 14 4 4 3 1 4 88 8 261
2018 11 to 20 years in current department or agency 70 16 5 1 3 1 6 92 3 164
2018 More than 20 years in current department or agency 67 18 0 2 4 4 5 93 7 55
2017 Less than 3 years in current department or agency 62 12 8 5 10 1 2 76 16 190
2017 3 to 10 years in current department or agency 65 13 8 5 4 1 4 81 10 299
2017 11 to 20 years in current department or agency 61 16 6 3 3 2 9 86 7 171
2017 More than 20 years in current department or agency 61 13 4 1 4 3 12 88 7 67

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 26 14 4 3 0 3 79 7 209
2019 3 to 10 years in current department or agency 49 27 12 6 3 0 2 78 10 263
2019 11 to 20 years in current department or agency 51 32 8 2 4 0 2 85 7 198
2019 More than 20 years in current department or agency 50 31 12 3 0 0 3 84 3 63
2018 Less than 3 years in current department or agency 50 32 12 4 2 0 1 82 5 161
2018 3 to 10 years in current department or agency 42 32 14 7 2 0 3 76 10 261
2018 11 to 20 years in current department or agency 54 26 11 3 3 1 2 83 6 164
2018 More than 20 years in current department or agency 48 27 16 0 2 0 7 80 2 55
2017 Less than 3 years in current department or agency 49 32 13 2 2 0 2 83 4 189
2017 3 to 10 years in current department or agency 50 27 14 5 2 0 2 78 7 298
2017 11 to 20 years in current department or agency 41 35 11 5 1 1 7 82 6 170
2017 More than 20 years in current department or agency 55 20 13 3 1 2 5 81 5 67

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 42 28 7 1 0 0 63 9 209
2019 3 to 10 years in current department or agency 18 35 34 10 3 0 0 52 13 266
2019 11 to 20 years in current department or agency 15 31 37 14 2 0 0 46 16 200
2019 More than 20 years in current department or agency 17 40 29 13 2 0 0 56 14 63
2018 Less than 3 years in current department or agency 16 40 35 5 3 0 0 57 8 159
2018 3 to 10 years in current department or agency 15 34 40 6 4 0 1 49 10 261
2018 11 to 20 years in current department or agency 11 38 33 16 2 0 0 49 18 166
2018 More than 20 years in current department or agency 9 37 39 7 5 2 0 48 12 56
2017 Less than 3 years in current department or agency 21 40 29 8 1 0 1 61 9 190
2017 3 to 10 years in current department or agency 12 36 36 13 4 0 0 48 16 299
2017 11 to 20 years in current department or agency 10 28 42 13 6 0 1 38 19 171
2017 More than 20 years in current department or agency 13 45 19 13 4 5 0 61 19 67

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 5 15 33 29 18 0 0 47 20 207
2019 3 to 10 years in current department or agency 8 17 32 28 14 0 0 42 25 264
2019 11 to 20 years in current department or agency 8 20 38 22 12 0 0 34 28 199
2019 More than 20 years in current department or agency 5 15 36 30 12 2 0 43 21 63
2018 Less than 3 years in current department or agency 5 11 39 27 18 0 0 45 16 159
2018 3 to 10 years in current department or agency 6 15 37 26 15 0 1 41 21 260
2018 11 to 20 years in current department or agency 4 19 39 29 8 1 0 38 23 165
2018 More than 20 years in current department or agency 7 7 48 30 9 0 0 39 14 55
2017 Less than 3 years in current department or agency 3 13 33 30 20 0 1 50 16 190
2017 3 to 10 years in current department or agency 5 17 37 28 12 0 0 40 22 298
2017 11 to 20 years in current department or agency 5 15 44 25 10 0 1 36 20 171
2017 More than 20 years in current department or agency 6 17 41 21 12 2 1 34 24 66

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 22 31 31 6 1 8 1 58 8 208
2019 3 to 10 years in current department or agency 24 45 18 9 3 1 0 70 12 266
2019 11 to 20 years in current department or agency 16 52 16 10 4 2 0 70 14 199
2019 More than 20 years in current department or agency 27 32 18 11 8 5 0 62 19 64
2018 Less than 3 years in current department or agency 26 45 14 5 0 9 0 78 6 159
2018 3 to 10 years in current department or agency 20 42 20 11 3 4 1 65 14 259
2018 11 to 20 years in current department or agency 23 45 19 6 2 4 0 72 9 165
2018 More than 20 years in current department or agency 12 52 14 7 7 7 0 69 15 56
2017 Less than 3 years in current department or agency 21 37 19 5 5 14 0 67 11 190
2017 3 to 10 years in current department or agency 11 41 25 11 6 7 0 55 18 297
2017 11 to 20 years in current department or agency 14 41 21 13 6 6 0 58 20 171
2017 More than 20 years in current department or agency 16 33 18 8 15 9 1 54 25 67

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 40 18 6 5 3 0 70 11 206
2019 3 to 10 years in current department or agency 25 42 18 9 4 2 0 68 13 265
2019 11 to 20 years in current department or agency 17 41 22 11 7 2 0 60 18 198
2019 More than 20 years in current department or agency 20 31 21 9 13 6 0 54 23 64
2018 Less than 3 years in current department or agency 28 46 12 7 2 4 0 78 9 159
2018 3 to 10 years in current department or agency 23 40 17 11 6 3 1 65 18 259
2018 11 to 20 years in current department or agency 17 43 19 13 4 3 0 62 18 166
2018 More than 20 years in current department or agency 16 44 19 9 9 4 0 62 18 56
2017 Less than 3 years in current department or agency 29 42 17 5 2 5 0 75 7 190
2017 3 to 10 years in current department or agency 12 45 20 15 5 3 0 59 21 298
2017 11 to 20 years in current department or agency 15 40 22 8 12 4 0 57 21 171
2017 More than 20 years in current department or agency 19 32 20 15 11 3 0 53 26 66
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 14 86 207
2019 3 to 10 years in current department or agency 14 86 266
2019 11 to 20 years in current department or agency 11 89 200
2019 More than 20 years in current department or agency 11 89 64
2017 Less than 3 years in current department or agency 13 87 190
2017 3 to 10 years in current department or agency 14 86 298
2017 11 to 20 years in current department or agency 17 83 169
2017 More than 20 years in current department or agency 19 81 67
2014 Less than 3 years in current department or agency 7 93 183
2014 3 to 10 years in current department or agency 13 87 374
2014 11 to 20 years in current department or agency 10 90 139
2014 More than 20 years in current department or agency 11 89 116

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 66 34 29
2019 3 to 10 years in current department or agency 89 11 39
2017 Less than 3 years in current department or agency 79 21 24
2017 3 to 10 years in current department or agency 81 19 42
2017 11 to 20 years in current department or agency 89 11 28
2017 More than 20 years in current department or agency 84 16 13
2014 Less than 3 years in current department or agency 67 33 12
2014 3 to 10 years in current department or agency 88 12 48
2014 11 to 20 years in current department or agency 76 24 13
2014 More than 20 years in current department or agency 83 17 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 3 to 10 years in current department or agency 55 20 15 6 0 0 4 79 6 35
2017 Less than 3 years in current department or agency 58 37 0 6 0 0 0 94 6 19
2017 3 to 10 years in current department or agency 43 51 0 3 0 0 3 97 3 34
2017 11 to 20 years in current department or agency 56 27 4 0 8 0 4 87 9 25
2017 More than 20 years in current department or agency 45 27 0 9 9 0 10 80 20 11
2014 3 to 10 years in current department or agency 49 29 10 4 6 2 0 80 10 42
2014 11 to 20 years in current department or agency 90 10 0 0 0 0 0 100 0 10
2014 More than 20 years in current department or agency 55 45 0 0 0 0 0 100 0 10
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 31 28 18 12 9 2 1 31 69 207
2019 3 to 10 years in current department or agency 32 39 17 7 3 1 0 33 67 265
2019 11 to 20 years in current department or agency 43 36 11 5 3 1 1 44 56 200
2019 More than 20 years in current department or agency 41 42 8 5 1 3 0 42 58 64
2018 Less than 3 years in current department or agency 34 26 17 12 7 4 1 36 64 160
2018 3 to 10 years in current department or agency 38 27 18 9 6 2 1 39 61 262
2018 11 to 20 years in current department or agency 44 32 15 5 3 1 0 45 55 165
2018 More than 20 years in current department or agency 53 28 10 3 3 2 0 54 46 56
2017 Less than 3 years in current department or agency 32 22 21 15 6 2 2 33 67 190
2017 3 to 10 years in current department or agency 37 25 18 10 7 4 0 38 62 298
2017 11 to 20 years in current department or agency 44 24 16 6 6 3 1 46 54 171
2017 More than 20 years in current department or agency 56 20 15 3 1 5 0 58 42 67

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 66 34 139
2019 3 to 10 years in current department or agency 43 57 174
2019 11 to 20 years in current department or agency 43 57 111
2019 More than 20 years in current department or agency 35 65 36

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 48 52 139
2019 3 to 10 years in current department or agency 75 25 172
2019 11 to 20 years in current department or agency 75 25 109
2019 More than 20 years in current department or agency 82 18 36
2018 Less than 3 years in current department or agency 56 44 98
2018 3 to 10 years in current department or agency 66 34 157
2018 11 to 20 years in current department or agency 72 28 87
2018 More than 20 years in current department or agency 66 34 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 16 14 22 14 2 13 42 42 139
2019 3 to 10 years in current department or agency 21 31 13 15 11 2 8 57 28 173
2019 11 to 20 years in current department or agency 21 34 17 6 10 0 12 62 18 109
2019 More than 20 years in current department or agency 16 41 18 11 6 0 8 62 18 36
2018 Less than 3 years in current department or agency 21 41 14 12 4 1 7 67 17 98
2018 3 to 10 years in current department or agency 22 28 19 13 12 1 4 53 27 158
2018 11 to 20 years in current department or agency 24 34 11 11 10 0 10 65 24 91
2018 More than 20 years in current department or agency 28 28 16 12 4 4 8 63 18 25
2017 Less than 3 years in current department or agency 17 33 11 17 12 3 7 55 32 121
2017 3 to 10 years in current department or agency 15 21 13 18 20 1 11 42 44 179
2017 11 to 20 years in current department or agency 16 30 15 12 14 1 11 53 30 90
2017 More than 20 years in current department or agency 10 23 15 22 7 7 15 42 38 27

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 10 11 11 17 32 3 17 25 61 139
2019 3 to 10 years in current department or agency 9 17 12 10 14 3 34 42 38 172
2019 11 to 20 years in current department or agency 8 13 16 6 7 2 47 42 26 107
2019 More than 20 years in current department or agency 8 26 16 11 6 0 33 51 26 36
2018 Less than 3 years in current department or agency 7 20 20 10 23 2 18 34 41 97
2018 3 to 10 years in current department or agency 6 8 15 7 18 4 42 26 45 158
2018 11 to 20 years in current department or agency 13 14 10 7 5 6 47 56 24 90
2018 More than 20 years in current department or agency 8 5 17 4 0 8 58 37 12 24
2017 Less than 3 years in current department or agency 7 13 13 15 32 4 16 25 59 121
2017 3 to 10 years in current department or agency 6 8 14 11 15 6 41 26 48 179
2017 11 to 20 years in current department or agency 6 14 13 10 10 6 41 38 38 90
2017 More than 20 years in current department or agency 0 23 11 4 7 7 47 50 25 27

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 16 15 6 11 1 6 65 19 208
2019 3 to 10 years in current department or agency 40 22 13 9 7 1 7 68 18 262
2019 11 to 20 years in current department or agency 46 18 16 5 6 1 9 71 12 198
2019 More than 20 years in current department or agency 50 18 5 11 2 2 13 80 15 63
2018 Less than 3 years in current department or agency 47 17 11 7 8 3 8 72 16 160
2018 3 to 10 years in current department or agency 42 16 15 9 8 0 9 65 19 258
2018 11 to 20 years in current department or agency 47 16 14 6 7 1 9 70 15 165
2018 More than 20 years in current department or agency 56 11 10 4 5 2 12 79 10 56
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