2019 Public Service Employee Survey Results for Library and Archives Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 44 5 6 1 0 0 88 8 790
2019 Part-time 35 53 6 3 3 0 0 88 6 35
2017 Full-time 39 45 4 7 3 0 0 85 11 701
2017 Part-time 42 50 3 3 3 0 0 92 5 38
2014 Full-time 33 48 6 10 3 0 0 80 13 774
2014 Part-time 39 47 0 12 2 0 0 86 14 43
2011 Full-time 31 44 6 13 6 0 0 74 20 795
2011 Part-time 32 48 8 12 0 0 0 80 12 23
2008 Full-time 34 47 4 11 5 0 0 81 15 800
2008 Part-time 25 69 6 0 0 0 0 94 0 17

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 28 6 6 2 0 0 87 8 789
2019 Part-time 63 16 9 11 0 0 0 79 11 35
2017 Full-time 53 32 6 6 2 0 0 85 8 703
2017 Part-time 65 22 8 5 0 0 0 87 5 39
2014 Full-time 53 31 8 7 2 0 0 84 9 774
2014 Part-time 52 28 9 9 2 0 0 80 11 43
2011 Full-time 51 32 6 7 3 0 0 83 11 794
2011 Part-time 74 14 4 4 4 0 0 87 8 23
2008 Full-time 48 29 8 10 4 0 1 78 14 800
2008 Part-time 58 18 0 12 12 0 0 76 24 17

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 36 6 6 2 0 0 86 8 789
2019 Part-time 46 48 6 0 0 0 0 94 0 34
2017 Full-time 47 37 7 6 3 0 0 84 9 702
2017 Part-time 51 41 3 3 0 0 3 95 3 38
2014 Full-time 43 41 6 7 3 0 0 84 9 773
2014 Part-time 47 37 7 5 4 0 0 84 9 43
2011 Full-time 43 39 8 7 3 0 0 82 10 792
2011 Part-time 35 53 4 8 0 0 0 87 8 23

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 43 10 10 3 0 0 77 12 787
2019 Part-time 37 46 5 9 3 0 0 83 12 35
2017 Full-time 32 43 11 10 4 0 0 75 14 701
2017 Part-time 40 48 5 5 0 0 2 90 5 39
2014 Full-time 28 42 12 14 4 0 1 71 18 774
2014 Part-time 35 37 12 9 5 0 2 73 15 43
2011 Full-time 24 43 14 13 6 0 1 67 19 792
2011 Part-time 5 49 28 9 0 0 9 59 10 23
2008 Full-time 26 43 14 11 4 1 1 70 15 802
2008 Part-time 35 42 12 5 6 0 0 77 11 17

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 35 7 6 1 0 0 87 6 784
2019 Part-time 54 29 6 11 0 0 0 83 11 35
2017 Full-time 47 41 7 5 1 0 0 87 6 702
2017 Part-time 52 41 5 2 0 0 0 92 2 39
2014 Full-time 42 41 10 4 2 0 0 84 6 774
2014 Part-time 66 18 14 0 0 0 2 86 0 43

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 30 9 7 3 1 1 81 10 788
2019 Part-time 57 22 15 0 6 0 0 80 6 35
2017 Full-time 46 33 10 6 4 1 1 81 9 702
2017 Part-time 70 15 5 5 0 0 5 89 5 39
2014 Full-time 38 35 14 7 4 1 1 74 12 773
2014 Part-time 52 34 9 2 0 2 0 88 2 43
2011 Full-time 35 36 13 9 5 1 1 73 14 796
2011 Part-time 48 33 13 5 0 0 0 81 5 23

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 38 10 5 3 0 0 82 8 788
2019 Part-time 46 43 8 0 3 0 0 89 3 35
2017 Full-time 39 44 9 5 3 0 0 83 8 703
2017 Part-time 62 33 2 2 0 0 0 95 2 39
2014 Full-time 31 44 13 7 4 0 0 76 11 773
2014 Part-time 38 42 11 5 5 0 0 80 9 43
2011 Full-time 29 42 12 9 8 0 0 71 17 794
2011 Part-time 22 33 18 9 18 0 0 55 27 23
2008 Full-time 38 40 11 7 4 0 0 78 11 797
2008 Part-time 40 34 13 6 7 0 0 74 13 17

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 39 13 7 6 0 0 74 13 789
2019 Part-time 28 55 9 3 6 0 0 83 8 35
2017 Full-time 28 37 16 11 8 1 0 65 19 702
2017 Part-time 49 36 10 0 3 0 2 87 3 39
2014 Full-time 25 38 17 12 8 0 0 63 20 774
2014 Part-time 35 32 4 23 2 2 0 69 26 43
2011 Full-time 19 37 16 16 12 0 0 56 28 796
2011 Part-time 17 44 12 18 9 0 0 61 27 23

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 41 10 8 2 0 0 81 9 785
2019 Part-time 34 44 11 9 3 0 0 78 11 35
2017 Full-time 31 46 11 7 3 0 0 78 10 702
2017 Part-time 39 51 2 5 3 0 0 90 8 39

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 39 7 3 1 0 0 90 4 788
2019 Part-time 60 32 2 3 3 0 0 92 6 35
2017 Full-time 43 40 9 4 2 1 0 84 6 703
2017 Part-time 59 36 3 2 0 0 0 95 2 39
2014 Full-time 41 44 9 4 2 1 0 85 6 774
2014 Part-time 47 30 14 7 0 2 0 79 7 43
2011 Full-time 30 38 14 9 7 1 0 69 16 794
2011 Part-time 28 42 4 17 4 4 0 74 21 23
2008 Full-time 45 36 10 5 3 1 0 82 9 803
2008 Part-time 44 24 24 8 0 0 0 68 8 16

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 37 12 8 5 0 0 75 13 789
2019 Part-time 40 42 6 8 0 4 0 85 9 35
2017 Full-time 32 36 15 9 7 1 0 68 17 703
2017 Part-time 56 36 3 3 3 0 0 92 5 38

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 32 10 2 1 0 0 87 3 785
2019 Part-time 61 34 5 0 0 0 0 95 0 35
2017 Full-time 54 35 7 3 1 0 0 89 4 702
2017 Part-time 67 28 5 0 0 0 0 95 0 39
2014 Full-time 58 32 8 1 1 0 0 89 3 772
2014 Part-time 57 30 6 2 2 2 0 89 5 43
2011 Full-time 53 32 9 4 1 0 0 86 5 795
2011 Part-time 31 50 5 8 0 5 0 86 8 23

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 38 12 9 5 0 0 74 14 787
2019 Part-time 43 25 26 3 0 0 3 70 3 35
2017 Full-time 31 43 12 8 5 0 0 74 14 701
2017 Part-time 31 51 10 2 3 0 2 84 5 39
2014 Full-time 23 43 15 13 6 0 1 66 19 773
2014 Part-time 12 46 12 26 2 0 2 60 29 43
2011 Full-time 22 38 15 14 10 1 0 61 24 796
2011 Part-time 17 38 18 17 9 0 0 56 26 23

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 35 14 6 5 0 0 75 10 788
2019 Part-time 46 34 12 3 3 4 0 83 5 35
2017 Full-time 34 40 14 5 7 0 1 75 11 700
2017 Part-time 50 33 8 0 5 0 5 87 5 39
2014 Full-time 30 37 17 10 5 0 1 68 15 772
2014 Part-time 36 37 16 7 5 0 0 73 12 43

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 42 11 9 1 0 1 79 10 785
2019 Part-time 46 37 8 3 3 0 3 86 6 35
2017 Full-time 31 43 13 7 4 1 1 75 11 701
2017 Part-time 42 51 5 0 3 0 0 92 3 39
2014 Full-time 28 41 16 10 4 0 1 69 14 774
2014 Part-time 33 36 21 5 2 2 0 71 7 43
2011 Full-time 27 41 13 12 5 1 1 69 17 792
2011 Part-time 23 38 26 0 4 10 0 68 4 23

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 38 9 5 1 0 0 85 6 787
2019 Part-time 46 46 5 2 0 0 0 92 2 35
2017 Full-time 43 42 9 5 1 0 0 85 6 700
2017 Part-time 57 30 10 2 0 0 0 87 2 39
2014 Full-time 42 38 12 5 3 0 0 80 8 773
2014 Part-time 50 34 9 7 0 0 0 84 7 43
2011 Full-time 35 44 9 8 4 0 0 79 12 795
2011 Part-time 36 33 9 17 5 0 0 69 22 23
2008 Full-time 43 42 7 5 3 0 0 85 8 802
2008 Part-time 40 29 18 13 0 0 0 69 13 17

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 31 11 5 2 0 1 81 7 784
2019 Part-time 59 17 8 3 6 0 6 81 10 33
2017 Full-time 47 34 10 4 3 0 1 83 7 702
2017 Part-time 54 28 11 3 3 0 2 84 5 39
2014 Full-time 43 34 14 5 2 0 1 79 7 774
2014 Part-time 52 41 5 2 0 0 0 93 2 43
2011 Full-time 34 33 18 8 4 0 2 69 12 794
2011 Part-time 52 9 13 9 8 0 9 67 18 23
2008 Full-time 26 33 22 12 6 0 1 59 18 800
2008 Part-time 18 56 6 13 6 0 0 74 19 16

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 5 18 38 25 13 1 0 39 23 790
2019 Part-time 9 11 36 28 13 3 0 42 21 35
2017 Full-time 7 22 38 20 10 2 2 31 30 701
2017 Part-time 5 15 28 31 10 2 8 46 22 39
2014 Full-time 12 27 34 15 8 1 3 24 41 774
2014 Part-time 9 37 31 16 7 0 0 23 46 43
2011 Full-time 28 31 24 9 5 1 2 14 61 793
2011 Part-time 16 25 40 8 5 4 0 14 43 23
2008 Full-time 12 32 34 14 6 1 2 20 45 802
2008 Part-time 0 40 37 18 5 0 0 23 40 17

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 4 11 25 33 22 4 2 58 16 785
2019 Part-time 6 9 21 26 35 0 3 63 15 35
2017 Full-time 7 14 32 26 15 5 2 44 22 700
2017 Part-time 3 13 25 24 26 5 5 55 17 39
2014 Full-time 15 25 34 13 8 3 3 21 43 772
2014 Part-time 9 35 17 23 14 0 2 38 45 43
2011 Full-time 31 25 25 10 6 2 1 16 58 793
2011 Part-time 16 36 20 9 14 0 4 24 55 23
2008 Full-time 14 24 32 16 9 2 2 27 40 797
2008 Part-time 0 42 31 11 5 6 5 19 47 17

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 18 33 20 14 3 2 36 30 788
2019 Part-time 6 22 17 20 26 3 6 50 31 35
2017 Full-time 12 19 32 17 11 3 4 31 34 698
2017 Part-time 3 23 38 13 15 3 5 31 28 39
2014 Full-time 22 27 22 11 9 3 5 22 54 772
2014 Part-time 19 34 16 12 11 2 5 25 58 43
2011 Full-time 24 24 26 12 7 3 4 20 52 793
2011 Part-time 25 13 27 12 14 4 4 29 41 23
2008 Full-time 15 24 28 17 8 4 4 27 43 801
2008 Part-time 0 26 39 23 0 6 6 26 29 17

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 3 12 27 35 21 1 2 57 15 788
2019 Part-time 0 8 20 40 32 0 0 72 8 35
2017 Full-time 5 14 29 30 18 1 3 50 20 693
2017 Part-time 3 3 36 15 36 2 5 56 6 39
2014 Full-time 8 16 31 25 14 2 4 41 25 769
2014 Part-time 5 12 34 26 21 0 2 48 17 43
2011 Full-time 13 17 32 20 11 2 4 33 33 790
2011 Part-time 13 7 28 17 21 4 10 45 23 23
2008 Full-time 7 21 34 25 9 1 3 36 29 800
2008 Part-time 12 7 28 30 17 6 0 50 21 17

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 17 29 21 19 1 2 41 29 786
2019 Part-time 9 9 30 30 19 3 0 50 19 35
2017 Full-time 15 19 32 16 12 2 3 30 36 699
2017 Part-time 8 15 28 16 26 3 5 45 25 39
2014 Full-time 18 26 27 13 10 1 4 25 46 773
2014 Part-time 9 24 32 17 9 2 7 29 36 43
2011 Full-time 27 27 24 12 6 1 3 19 56 794
2011 Part-time 16 17 21 8 19 5 13 33 41 23
2008 Full-time 21 31 24 13 7 1 3 20 54 801
2008 Part-time 6 29 34 26 5 0 0 31 35 17

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 14 27 26 21 3 3 50 21 784
2019 Part-time 9 6 31 28 12 7 8 47 17 35
2017 Full-time 7 16 26 28 15 4 4 47 25 700
2017 Part-time 3 8 28 21 31 5 5 57 11 39
2014 Full-time 10 17 28 23 12 4 5 39 30 772
2014 Part-time 14 20 26 14 16 2 7 34 38 43
2011 Full-time 13 20 26 19 12 4 6 34 37 792
2011 Part-time 9 13 17 31 21 0 9 57 24 23
2008 Full-time 15 24 29 16 10 3 3 27 42 800
2008 Part-time 0 16 28 19 24 6 6 49 19 17

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 19 34 20 14 2 2 36 30 786
2019 Part-time 6 20 27 14 24 3 6 42 28 35
2017 Full-time 11 19 37 18 9 4 3 29 32 700
2017 Part-time 0 23 39 7 18 8 5 29 26 39
2014 Full-time 18 22 30 13 10 4 4 25 43 773
2014 Part-time 5 29 43 14 5 5 0 20 35 43

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 18 41 20 10 1 1 30 28 788
2019 Part-time 3 12 46 19 20 0 0 39 15 35
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 22 5 5 1 0 0 89 6 788
2019 Part-time 64 21 3 9 0 0 4 88 9 35
2017 Full-time 60 28 4 6 2 0 1 89 7 703
2017 Part-time 65 25 5 0 0 2 3 95 0 39
2014 Full-time 65 23 5 5 2 0 1 89 7 773
2014 Part-time 70 16 7 7 0 0 0 86 7 43
2011 Full-time 61 26 5 4 3 0 1 88 7 792
2011 Part-time 78 18 0 0 4 0 0 96 4 23
2008 Full-time 63 21 5 7 3 0 1 85 10 802
2008 Part-time 76 12 5 0 6 0 0 88 6 17

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 31 14 7 5 8 5 70 14 787
2019 Part-time 35 34 16 6 3 3 4 74 9 35
2017 Full-time 24 33 17 8 7 7 5 65 16 703
2017 Part-time 34 34 0 3 3 18 10 93 7 39
2014 Full-time 31 31 14 8 7 5 5 69 16 771
2014 Part-time 26 39 9 5 3 7 12 80 9 43

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 32 6 6 5 1 0 83 11 788
2019 Part-time 40 35 16 0 8 0 0 75 8 35
2017 Full-time 45 33 9 6 5 1 0 79 12 703
2017 Part-time 59 36 3 0 3 0 0 95 3 39
2014 Full-time 46 30 8 8 6 1 0 77 14 773
2014 Part-time 53 24 11 12 0 0 0 77 12 43

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 34 6 5 2 0 0 86 7 785
2019 Part-time 61 32 2 5 0 0 0 92 5 35
2017 Full-time 45 39 7 6 3 0 0 84 9 703
2017 Part-time 56 38 2 0 3 0 0 95 3 39
2014 Full-time 45 39 8 5 2 0 0 84 7 773
2014 Part-time 57 38 5 0 0 0 0 95 0 42

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 37 11 4 2 1 0 83 6 786
2019 Part-time 43 36 15 5 0 0 0 79 5 34
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 26 12 3 4 2 5 80 7 785
2019 Part-time 47 20 7 9 3 0 15 78 14 34

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 32 13 5 5 0 1 77 10 787
2019 Part-time 39 37 12 6 3 0 4 79 9 34
2017 Full-time 37 40 12 6 4 1 0 78 10 703
2017 Part-time 65 28 2 2 3 0 0 92 5 39
2014 Full-time 38 33 15 8 5 0 1 72 13 774
2014 Part-time 45 34 14 4 2 0 0 79 7 43
2011 Full-time 34 37 13 9 7 0 0 71 16 793
2011 Part-time 24 49 14 5 4 4 0 76 9 23
2008 Full-time 32 33 15 11 7 0 1 66 19 802
2008 Part-time 52 35 0 6 7 0 0 87 13 17

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 28 11 4 4 2 0 81 8 788
2019 Part-time 56 34 8 3 0 0 0 89 3 34
2017 Full-time 46 35 9 4 3 2 1 83 8 701
2017 Part-time 66 23 3 3 0 3 3 94 3 38
2014 Full-time 43 33 12 5 3 3 1 78 9 774
2014 Part-time 63 30 7 0 0 0 0 93 0 43
2011 Full-time 42 29 14 7 5 2 1 73 12 793
2011 Part-time 54 27 14 4 0 0 0 81 4 23
2008 Full-time 41 32 13 7 5 2 1 75 12 802
2008 Part-time 63 24 5 7 0 0 0 88 7 17

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 29 9 7 4 0 1 80 11 788
2019 Part-time 56 27 14 3 0 0 0 83 3 34
2017 Full-time 42 37 8 7 4 1 1 80 11 703
2017 Part-time 59 33 2 2 3 0 0 92 5 39
2014 Full-time 43 32 11 8 4 1 0 77 12 773
2014 Part-time 53 25 12 7 2 0 0 79 10 43
2011 Full-time 37 35 10 10 6 1 0 73 16 792
2011 Part-time 36 35 19 9 0 0 0 72 9 23
2008 Full-time 38 35 11 10 6 0 1 73 16 801
2008 Part-time 47 39 0 6 7 0 0 87 13 17

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 83 13 2 1 1 0 0 96 2 783
2019 Part-time 73 20 3 4 0 0 0 93 4 33
2017 Full-time 79 17 2 2 0 0 0 96 2 699
2017 Part-time 85 10 0 5 0 0 0 95 5 39
2014 Full-time 82 13 2 1 0 0 1 96 2 772
2014 Part-time 84 16 0 0 0 0 0 100 0 43
2011 Full-time 80 16 2 1 1 0 0 96 2 792
2011 Part-time 91 4 0 0 4 0 0 96 4 23
2008 Full-time 82 12 2 2 1 0 1 95 4 802
2008 Part-time 88 5 6 0 0 0 0 94 0 17

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 23 6 4 3 2 4 87 7 790
2019 Part-time 74 11 0 0 9 0 6 91 9 33
2017 Full-time 51 26 6 4 4 5 4 85 8 701
2017 Part-time 67 18 5 0 0 5 5 94 0 39
2014 Full-time 51 21 7 5 6 4 6 81 11 774
2014 Part-time 70 9 7 0 2 0 12 90 3 43
2011 Full-time 49 27 7 5 6 3 3 81 12 793
2011 Part-time 57 30 4 0 0 4 4 95 0 23

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 64 21 9 2 3 1 0 86 5 789
2019 Part-time 64 30 3 0 0 3 0 97 0 34
2017 Full-time 56 26 9 4 2 2 0 84 7 703
2017 Part-time 78 15 2 2 3 0 0 92 5 39

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 28 8 5 4 0 0 82 10 784
2019 Part-time 58 27 12 3 0 0 0 85 3 34
2017 Full-time 49 32 9 5 4 0 0 82 9 703
2017 Part-time 79 13 0 5 3 0 0 92 8 38
2014 Full-time 48 30 10 7 4 0 1 79 11 773
2014 Part-time 59 22 14 2 2 0 0 81 5 43
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 34 15 7 3 10 0 72 11 782
2019 Part-time 34 31 14 6 0 15 0 76 7 34
2017 Full-time 24 36 18 7 7 8 0 65 16 703
2017 Part-time 41 36 0 3 0 21 0 97 3 39
2014 Full-time 15 34 19 13 7 11 1 56 22 774
2014 Part-time 31 25 7 7 9 21 0 71 21 43
2011 Full-time 11 22 23 15 17 12 0 37 37 792
2011 Part-time 9 9 27 15 14 24 0 24 39 23

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 37 18 8 5 4 0 68 14 784
2019 Part-time 31 40 19 6 0 3 0 74 6 34
2017 Full-time 22 36 19 11 7 4 0 60 20 703
2017 Part-time 41 25 18 3 0 13 0 76 3 39
2014 Full-time 15 31 22 17 11 5 0 48 29 774
2014 Part-time 23 32 12 11 7 14 0 65 22 43
2011 Full-time 9 19 19 18 32 3 0 29 51 792
2011 Part-time 4 27 27 4 30 7 0 34 37 23
2008 Full-time 16 29 18 18 15 3 0 47 34 803
2008 Part-time 11 31 35 23 0 0 0 42 23 17

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 34 23 10 5 9 0 59 16 782
2019 Part-time 22 33 23 5 3 15 0 64 10 34
2017 Full-time 16 33 22 13 8 9 1 53 23 702
2017 Part-time 34 23 15 5 3 18 3 71 10 39
2014 Full-time 10 26 24 18 12 10 0 40 33 773
2014 Part-time 23 28 16 11 7 14 0 60 22 43
2011 Full-time 5 20 18 22 29 6 0 27 54 796
2011 Part-time 4 23 18 14 24 16 0 33 45 23
2008 Full-time 6 27 23 22 16 6 0 35 40 802
2008 Part-time 11 19 29 29 0 11 0 34 33 17

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 37 18 13 7 4 0 61 21 784
2019 Part-time 16 36 31 8 0 9 0 57 9 34
2017 Full-time 15 38 20 13 9 4 0 56 23 700
2017 Part-time 36 25 10 8 3 15 3 75 13 39
2014 Full-time 12 35 20 16 13 4 0 49 30 771
2014 Part-time 19 33 18 17 2 11 0 58 21 43
2011 Full-time 8 24 18 23 25 3 0 32 50 793
2011 Part-time 9 32 17 14 20 8 0 45 37 23
2008 Full-time 11 35 18 21 12 3 0 47 34 801
2008 Part-time 19 30 29 11 0 11 0 55 13 17

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 25 7 2 1 2 0 90 3 788
2019 Part-time 47 37 6 0 0 6 3 93 0 34
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 47 10 4 2 2 0 84 6 787
2019 Part-time 40 43 11 6 0 0 0 83 6 35
2017 Full-time 29 48 12 6 3 1 0 78 9 700
2017 Part-time 32 49 11 0 0 8 0 88 0 37
2014 Full-time 22 41 19 10 7 1 0 64 17 774
2014 Part-time 26 42 17 7 2 7 0 72 10 43
2011 Full-time 14 31 16 15 23 1 0 45 39 794
2011 Part-time 9 38 23 13 12 4 0 49 27 23

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 39 22 11 6 4 0 59 18 785
2019 Part-time 24 41 14 15 3 4 0 67 18 35

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 37 15 9 4 6 1 69 15 789
2019 Part-time 25 29 9 23 8 3 3 58 33 35
2017 Full-time 26 39 13 10 6 6 1 70 17 702
2017 Part-time 36 22 19 8 3 13 0 67 12 38
2014 Full-time 28 37 15 8 6 5 1 70 15 773
2014 Part-time 26 30 23 9 5 7 0 60 14 43
2011 Full-time 23 34 14 10 9 7 2 63 21 794
2011 Part-time 14 42 4 4 9 18 8 77 18 23
2008 Full-time 29 31 13 13 8 4 2 64 22 800
2008 Part-time 18 47 24 10 0 0 0 66 10 17

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 38 22 6 2 3 0 68 8 789
2019 Part-time 24 34 33 3 3 3 0 60 6 34

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 26 20 10 9 13 3 53 23 787
2019 Part-time 15 22 33 3 12 7 8 44 17 35
2017 Full-time 16 24 19 12 12 12 4 48 29 702
2017 Part-time 26 21 21 3 3 23 3 64 7 38
2014 Full-time 11 21 20 18 14 14 2 39 38 772
2014 Part-time 14 16 23 9 7 25 5 43 23 43
2011 Full-time 9 19 18 17 18 17 2 34 43 792
2011 Part-time 8 9 21 24 4 13 22 26 42 23

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 36 16 11 7 4 0 65 18 787
2019 Part-time 24 41 15 3 6 12 0 74 10 35
2017 Full-time 23 37 17 12 8 3 0 62 21 703
2017 Part-time 31 28 10 10 5 12 2 70 18 39
2014 Full-time 20 34 18 11 10 5 2 58 23 772
2014 Part-time 26 32 9 9 12 9 2 65 24 43
2011 Full-time 16 32 18 16 17 1 0 49 33 792
2011 Part-time 5 38 23 9 5 5 13 53 18 23
2008 Full-time 15 35 19 17 12 2 0 51 30 801
2008 Part-time 25 25 24 20 0 6 0 54 21 16

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 28 16 15 14 3 3 52 30 789
2019 Part-time 9 26 20 11 9 4 21 47 27 35
2017 Full-time 13 26 18 21 18 3 2 40 41 703
2017 Part-time 15 25 13 8 8 7 24 59 22 39
2014 Full-time 14 22 19 15 21 4 4 40 39 773
2014 Part-time 14 22 18 14 16 4 12 43 36 43
2011 Full-time 10 23 18 19 26 2 2 34 48 792
2011 Part-time 5 25 13 31 16 0 9 33 52 23
2008 Full-time 11 25 17 21 23 2 1 37 45 800
2008 Part-time 5 22 25 16 14 6 12 33 36 17

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 20 8 4 3 1 4 84 7 790
2019 Part-time 51 19 8 9 3 0 11 78 13 35

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 11 8 2 3 1 10 85 6 788
2019 Part-time 61 8 11 6 0 0 15 80 7 35

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 21 11 4 2 2 3 81 7 789
2019 Part-time 49 22 15 3 0 0 12 80 3 35

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 20 10 5 3 5 5 80 9 787
2019 Part-time 47 17 18 6 0 0 12 73 7 34

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 16 9 4 5 5 5 80 10 784
2019 Part-time 51 17 14 3 0 0 15 81 3 35

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 12 7 3 2 2 5 87 5 788
2019 Part-time 63 11 6 3 0 0 18 90 3 35

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 80 6 3 1 2 3 5 93 4 783
2019 Part-time 68 9 3 0 3 6 12 93 3 35

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 81 5 2 1 1 1 9 96 2 784
2019 Part-time 61 18 0 0 0 0 21 100 0 34

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 42 18 7 4 5 0 69 11 787
2019 Part-time 26 34 22 7 3 7 3 66 10 35
2017 Full-time 18 44 20 8 5 4 1 66 13 701
2017 Part-time 34 43 13 0 3 5 2 83 3 39

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 42 11 5 2 3 0 82 7 788
2019 Part-time 29 53 8 6 3 0 0 82 9 34
2017 Full-time 31 48 13 3 2 3 0 81 6 701
2017 Part-time 39 43 13 2 3 0 0 82 5 39
2014 Full-time 32 40 16 4 3 4 0 76 7 773
2014 Part-time 47 37 7 4 2 2 0 86 7 43
2011 Full-time 19 33 20 11 11 6 0 55 24 793
2011 Part-time 17 22 13 22 13 13 0 45 39 23

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 36 14 3 1 6 1 81 5 787
2019 Part-time 31 36 12 12 0 9 0 74 13 35
2017 Full-time 31 41 15 4 2 5 1 77 6 701
2017 Part-time 46 36 5 2 3 8 0 89 5 39
2014 Full-time 32 38 16 4 2 7 0 75 7 774
2014 Part-time 40 35 14 4 2 5 0 78 7 43

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 32 8 3 2 1 0 87 5 788
2019 Part-time 48 44 0 8 0 0 0 92 8 35
2017 Full-time 44 42 7 3 3 0 0 86 7 703
2017 Part-time 57 35 2 5 0 0 0 92 5 39
2014 Full-time 39 40 13 4 3 0 0 80 7 772
2014 Part-time 56 37 5 0 2 0 0 93 2 43
2011 Full-time 23 35 17 11 12 1 0 59 23 796
2011 Part-time 18 39 24 12 7 0 0 57 19 23
2008 Full-time 30 38 16 9 6 1 0 69 15 802
2008 Part-time 41 30 17 12 0 0 0 71 12 17

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 33 12 4 4 0 0 79 9 788
2019 Part-time 43 43 11 3 0 0 0 86 3 35
2017 Full-time 34 39 15 6 5 1 0 74 11 702
2017 Part-time 39 51 3 2 3 2 0 92 5 39
2014 Full-time 21 35 23 12 7 2 0 57 19 774
2014 Part-time 37 37 18 7 0 0 0 75 7 43
2011 Full-time 15 25 23 17 18 1 0 41 36 794
2011 Part-time 13 22 25 9 24 5 0 38 35 23

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 36 11 5 4 1 0 80 9 783
2019 Part-time 46 40 8 6 0 0 0 86 6 35
2017 Full-time 33 40 14 7 5 1 0 74 12 703
2017 Part-time 48 42 3 8 0 0 0 90 8 38
2014 Full-time 21 39 22 12 6 1 0 60 18 774
2014 Part-time 42 37 16 2 2 0 0 79 5 43
2011 Full-time 16 29 18 16 21 1 0 45 37 794
2011 Part-time 4 39 18 24 15 0 0 43 39 23
2008 Full-time 22 36 17 16 8 1 0 59 24 803
2008 Part-time 25 45 19 11 0 0 0 70 11 17

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 26 14 7 6 4 1 73 13 787
2019 Part-time 46 26 19 0 6 0 3 75 6 35
2017 Full-time 39 31 13 9 5 3 0 72 14 701
2017 Part-time 37 24 13 0 5 13 8 77 6 38
2014 Full-time 29 28 17 11 10 4 1 60 22 773
2014 Part-time 36 26 23 10 0 5 0 65 10 42
2011 Full-time 22 26 16 12 15 7 1 53 29 795
2011 Part-time 4 27 38 4 18 4 4 34 24 23
2008 Full-time 24 30 17 13 10 5 1 58 24 802
2008 Part-time 36 29 6 17 0 6 5 74 20 17
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 23 43 34 790
2019 Part-time 30 36 34 35
2017 Full-time 17 48 35 703
2017 Part-time 44 31 25 39
2014 Full-time 27 41 32 774
2014 Part-time 28 42 30 43
2011 Full-time 27 39 34 796
2011 Part-time 37 30 33 23

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Full-time 16 27 31 4 16 7 184
2019 Part-time 18 10 8 0 53 11 11
2017 Full-time 23 21 34 4 14 4 121
2017 Part-time 30 0 6 0 64 0 17
2014 Full-time 20 19 35 8 9999 17 203
2014 Part-time 17 8 24 0 9999 51 12
2011 Full-time 23 13 40 14 9999 10 217
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 48 10 7 2 1 1 82 9 786
2019 Part-time 20 35 6 13 5 10 11 69 23 35

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 27 7 1 1 6 1 90 2 785
2019 Part-time 38 18 6 7 0 21 11 81 10 34
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 17 17 6 4 32 10 53 18 787
2019 Part-time 13 8 21 9 3 36 11 39 22 34
2017 Full-time 13 16 19 7 6 31 9 48 21 703
2017 Part-time 13 18 13 0 3 38 15 66 6 39
2014 Full-time 12 15 19 7 4 34 9 48 19 774
2014 Part-time 7 12 30 2 0 42 7 37 5 43

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 36 16 4 4 12 1 73 9 789
2019 Part-time 20 34 11 6 0 27 3 76 8 35
2017 Full-time 22 33 18 5 4 16 2 66 12 701
2017 Part-time 28 31 15 3 3 18 2 75 6 39
2014 Full-time 19 29 21 7 3 19 1 60 13 774
2014 Part-time 26 24 21 7 2 20 0 62 11 43
2011 Full-time 20 35 20 7 6 12 0 63 15 794
2011 Part-time 14 36 29 4 4 13 0 57 9 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 15 15 17 2 2 39 10 59 7 787
2019 Part-time 12 21 23 9 0 29 6 51 14 35
2017 Full-time 12 17 19 2 2 38 10 56 8 701
2017 Part-time 13 15 8 3 0 51 10 72 7 39
2014 Full-time 12 15 20 2 2 42 7 53 8 773
2014 Part-time 12 17 21 5 0 39 7 52 9 43

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 36 15 3 1 13 2 77 5 788
2019 Part-time 21 30 15 6 0 29 0 71 9 33
2017 Full-time 21 34 17 3 2 20 3 72 6 701
2017 Part-time 24 36 8 3 2 25 2 82 7 39
2014 Full-time 20 27 22 3 2 25 1 63 7 773
2014 Part-time 26 28 16 2 2 23 2 72 6 43
2011 Full-time 23 35 18 5 2 17 0 70 8 792
2011 Part-time 12 36 20 10 0 22 0 62 13 23
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 29 17 10 7 0 1 66 16 787
2019 Part-time 36 31 14 9 8 2 0 69 17 35
2017 Full-time 25 26 21 13 12 0 3 53 26 698
2017 Part-time 13 34 25 18 5 0 5 50 24 39

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 29 25 12 8 0 1 55 20 788
2019 Part-time 32 36 23 6 3 0 0 68 9 35
2017 Full-time 19 29 29 14 8 0 1 48 22 703
2017 Part-time 18 54 15 5 5 0 3 74 10 39

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 29 22 8 4 0 1 66 12 783
2019 Part-time 49 32 11 9 0 0 0 80 9 35
2017 Full-time 29 30 22 12 5 1 2 60 17 696
2017 Part-time 39 31 18 3 5 0 5 74 8 39

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 24 23 14 13 1 1 50 27 787
2019 Part-time 32 31 9 14 12 2 0 65 26 35
2017 Full-time 20 24 25 15 14 1 2 45 29 702
2017 Part-time 29 25 31 5 8 0 2 55 13 39

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 19 7 2 2 0 7 88 5 784
2019 Part-time 77 8 0 3 0 0 12 97 3 34
2017 Full-time 51 19 9 4 2 1 14 82 7 699
2017 Part-time 59 13 5 2 0 2 18 90 3 39

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 31 16 6 7 0 1 71 13 785
2019 Part-time 48 32 12 6 3 0 0 80 8 35
2017 Full-time 36 28 20 8 6 0 1 65 15 702
2017 Part-time 46 33 8 5 2 0 5 84 8 39

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 32 19 8 4 1 1 68 12 786
2019 Part-time 39 28 18 13 3 0 0 66 16 35
2017 Full-time 27 34 21 11 4 0 2 63 15 701
2017 Part-time 39 41 10 0 3 5 3 86 3 39

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 35 20 9 4 0 1 66 14 786
2019 Part-time 38 42 14 6 0 0 0 80 6 35
2017 Full-time 25 29 27 12 6 0 2 55 18 702
2017 Part-time 39 41 10 2 5 3 0 82 8 39

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 31 16 9 4 0 1 71 13 786
2019 Part-time 40 44 6 5 5 0 0 84 11 35
2017 Full-time 30 31 21 10 5 1 2 63 16 701
2017 Part-time 49 40 3 5 0 3 0 92 5 39

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 26 10 7 5 1 1 78 12 785
2019 Part-time 52 31 8 3 5 0 0 83 8 35

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 33 17 8 3 0 1 72 11 780
2019 Part-time 44 40 16 0 0 0 0 84 0 35
2017 Full-time 36 31 18 7 3 1 3 70 11 702
2017 Part-time 42 28 23 0 0 5 3 75 0 39

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 25 9 3 2 0 1 85 6 784
2019 Part-time 56 35 9 0 0 0 0 91 0 35
2017 Full-time 60 22 10 5 3 0 1 83 7 703
2017 Part-time 54 31 10 3 0 0 3 87 3 39

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 80 9 3 1 1 1 6 95 2 783
2019 Part-time 76 6 6 0 0 0 12 93 0 35
2017 Full-time 75 9 5 4 2 1 4 89 6 701
2017 Part-time 90 2 0 3 2 0 3 95 5 39

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 9 5 2 3 1 2 90 5 784
2019 Part-time 82 15 3 0 0 0 0 97 0 35
2017 Full-time 54 27 9 5 2 1 3 84 7 702
2017 Part-time 69 21 5 2 0 0 3 92 3 39

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 27 11 4 2 0 1 82 6 781
2019 Part-time 57 32 11 0 0 0 0 89 0 35
2017 Full-time 64 16 8 5 4 1 3 82 10 700
2017 Part-time 90 3 0 2 3 0 3 95 5 39

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 17 7 4 3 0 1 85 8 781
2019 Part-time 78 16 6 0 0 0 0 94 0 35
2017 Full-time 58 11 3 2 1 1 24 91 5 701
2017 Part-time 79 3 0 0 0 0 18 100 0 39

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 10 3 1 1 0 24 92 4 780
2019 Part-time 70 3 0 0 0 0 27 100 0 34
2017 Full-time 65 18 6 2 1 1 7 90 4 701
2017 Part-time 67 22 5 0 0 0 5 94 0 37

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 18 7 1 1 0 6 90 2 785
2019 Part-time 80 6 6 3 0 0 6 91 3 35
2017 Full-time 63 14 7 4 6 1 6 82 11 703
2017 Part-time 61 5 13 10 2 5 3 72 14 39

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 14 7 3 4 0 3 86 7 785
2019 Part-time 78 3 0 4 13 0 2 83 17 35
2017 Full-time 48 29 13 4 2 0 3 80 6 700
2017 Part-time 59 28 8 0 2 0 3 90 3 39

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 28 11 4 3 0 2 81 7 783
2019 Part-time 64 16 15 3 0 0 2 82 3 35

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 37 32 10 2 0 0 56 12 788
2019 Part-time 27 41 28 3 0 0 0 68 3 35
2017 Full-time 13 35 35 12 4 1 0 49 16 703
2017 Part-time 24 51 15 10 0 0 0 75 10 39

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 7 17 34 26 16 0 0 42 23 783
2019 Part-time 3 10 28 37 19 0 2 57 14 35
2017 Full-time 5 16 39 27 13 0 1 40 21 702
2017 Part-time 0 8 29 34 29 0 0 63 8 38

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 40 21 9 3 5 0 65 12 787
2019 Part-time 14 48 8 6 5 15 3 77 13 35
2017 Full-time 15 38 22 10 6 8 0 58 18 701
2017 Part-time 13 46 18 5 3 16 0 70 9 39

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 38 19 9 5 3 0 66 14 783
2019 Part-time 21 54 5 8 6 6 0 80 15 35
2017 Full-time 17 41 20 11 7 4 0 61 18 701
2017 Part-time 29 48 13 5 3 2 0 79 8 39
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 787
2019 Part-time 14 86 35
2017 Full-time 15 85 700
2017 Part-time 16 84 39
2014 Full-time 11 89 774
2014 Part-time 12 88 43
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 34 14 7 4 3 1 38 62 786
2019 Part-time 25 44 18 6 3 3 2 26 74 35
2017 Full-time 39 23 17 10 7 3 0 41 59 702
2017 Part-time 18 33 20 18 0 8 3 20 80 39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 50 50 470
2019 Part-time 57 43 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 68 32 463
2019 Part-time 61 39 23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 27 16 13 11 1 11 54 28 464
2019 Part-time 19 42 8 27 4 0 0 60 31 23
2017 Full-time 15 27 13 17 16 2 10 48 37 400
2017 Part-time 25 21 10 18 14 0 11 52 37 28

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 15 13 12 17 2 31 36 44 461
2019 Part-time 19 18 13 12 0 5 34 59 20 23
2017 Full-time 5 12 14 12 19 5 33 28 49 400
2017 Part-time 7 10 3 15 17 4 43 33 60 28

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 18 14 7 7 1 9 70 15 777
2019 Part-time 50 11 3 8 6 3 20 80 17 35
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