2019 Public Service Employee Survey Results for Library and Archives Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 44 3 4 0 0 0 93 4 168
2019 Non-supervisor 43 44 5 6 2 0 0 87 8 660
2017 Supervisor 46 41 3 6 3 0 0 87 10 162
2017 Non-supervisor 38 47 5 7 3 0 0 85 11 579
2014 Supervisor 45 41 5 6 3 0 0 86 9 157
2014 Non-supervisor 30 49 6 11 3 0 0 80 14 662
2011 Supervisor 40 39 5 10 6 0 0 79 16 196
2011 Non-supervisor 28 46 6 14 6 0 0 73 20 626
2008 Supervisor 38 45 4 11 3 0 0 82 13 214
2008 Non-supervisor 33 48 4 10 5 0 0 81 15 602

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 25 5 9 1 0 0 84 10 168
2019 Non-supervisor 58 28 6 5 2 0 0 87 7 659
2017 Supervisor 46 39 7 6 1 0 1 85 8 163
2017 Non-supervisor 56 29 6 6 2 0 0 85 9 581
2014 Supervisor 54 28 12 6 1 0 1 82 6 157
2014 Non-supervisor 53 31 7 8 2 0 0 84 10 662
2011 Supervisor 44 40 4 10 3 0 0 84 12 195
2011 Non-supervisor 53 29 7 7 4 0 0 82 10 626
2008 Supervisor 52 26 10 8 5 0 0 78 13 214
2008 Non-supervisor 48 30 7 11 4 0 1 78 15 602

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 26 5 3 1 0 0 90 4 168
2019 Non-supervisor 47 38 6 6 2 0 0 86 9 658
2017 Supervisor 58 26 6 6 3 0 0 84 9 163
2017 Non-supervisor 44 41 7 6 2 0 0 85 8 579
2014 Supervisor 59 31 4 3 4 0 0 89 7 156
2014 Non-supervisor 40 43 7 7 2 0 0 83 10 662
2011 Supervisor 49 36 9 5 0 0 0 86 6 196
2011 Non-supervisor 41 40 8 8 3 0 0 81 11 623

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 36 11 9 3 0 0 77 12 167
2019 Non-supervisor 32 45 10 10 2 0 0 78 12 658
2018 Supervisor 35 42 14 6 2 0 1 78 8 150
2018 Non-supervisor 28 52 10 8 2 0 0 80 10 501
2017 Supervisor 36 41 12 9 3 0 0 76 12 163
2017 Non-supervisor 31 43 11 10 4 0 1 75 14 579
2014 Supervisor 34 43 11 11 2 0 0 76 13 157
2014 Non-supervisor 27 42 12 14 4 0 1 70 18 662
2011 Supervisor 32 37 16 11 3 0 1 70 14 195
2011 Non-supervisor 21 44 14 13 7 0 1 66 20 624
2008 Supervisor 29 45 12 10 3 0 1 75 13 214
2008 Non-supervisor 25 42 15 11 5 1 1 69 16 604

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 66 24 5 3 1 0 0 91 4 166
2019 Non-supervisor 48 37 7 6 1 0 0 85 7 656
2017 Supervisor 57 36 3 3 1 0 0 93 4 163
2017 Non-supervisor 44 42 8 5 1 0 0 86 6 579
2014 Supervisor 60 33 4 2 2 0 0 93 3 157
2014 Non-supervisor 39 42 12 5 2 0 0 82 7 662

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 30 5 8 3 0 0 84 11 167
2019 Non-supervisor 50 29 10 6 3 1 1 81 9 659
2018 Supervisor 49 36 5 7 3 0 0 85 9 150
2018 Non-supervisor 47 34 11 4 3 1 0 82 7 500
2017 Supervisor 47 35 10 5 2 0 1 83 7 163
2017 Non-supervisor 47 32 10 6 4 1 1 81 10 580
2014 Supervisor 43 38 12 4 2 1 1 82 6 157
2014 Non-supervisor 38 34 14 7 5 1 1 73 12 661
2011 Supervisor 35 39 11 11 4 1 0 74 15 196
2011 Non-supervisor 35 35 14 8 5 1 2 73 13 627

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 38 8 4 0 0 0 88 4 168
2019 Non-supervisor 42 38 11 5 3 0 0 81 8 658
2018 Supervisor 44 38 12 3 4 0 0 81 7 148
2018 Non-supervisor 40 41 10 7 2 0 0 82 8 499
2017 Supervisor 43 42 8 5 2 0 0 85 7 163
2017 Non-supervisor 39 44 9 5 3 0 0 83 8 581
2014 Supervisor 40 43 9 6 1 1 0 84 8 156
2014 Non-supervisor 30 44 14 7 5 0 0 74 11 662
2011 Supervisor 32 42 13 9 4 0 0 74 13 194
2011 Non-supervisor 28 41 12 9 9 0 0 70 18 627
2008 Supervisor 49 35 8 5 3 0 0 84 8 211
2008 Non-supervisor 35 41 12 7 4 0 0 76 11 602

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 36 13 11 3 0 0 73 14 168
2019 Non-supervisor 34 40 12 6 6 1 0 75 13 659
2018 Supervisor 32 36 14 11 6 0 0 69 17 151
2018 Non-supervisor 32 36 15 11 6 1 0 69 17 500
2017 Supervisor 25 38 15 14 6 1 1 64 21 163
2017 Non-supervisor 29 37 16 9 8 1 0 67 17 580
2014 Supervisor 31 35 13 14 7 1 0 66 21 157
2014 Non-supervisor 24 38 18 12 8 0 0 62 20 662
2011 Supervisor 23 36 12 19 10 0 0 59 29 196
2011 Non-supervisor 18 38 16 15 13 0 0 56 28 627

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 42 9 5 3 0 0 83 8 167
2019 Non-supervisor 39 42 10 8 2 0 0 80 10 656
2018 Supervisor 34 42 10 6 7 0 0 76 13 149
2018 Non-supervisor 37 43 12 5 2 0 0 80 8 502
2017 Supervisor 29 49 9 10 3 0 1 79 13 163
2017 Non-supervisor 32 46 11 6 3 0 0 79 10 580

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 35 4 2 1 0 0 93 3 168
2019 Non-supervisor 49 39 7 3 1 0 0 89 4 658
2018 Supervisor 57 35 4 1 1 0 1 93 3 150
2018 Non-supervisor 49 39 8 4 1 0 0 88 4 502
2017 Supervisor 49 38 6 6 1 0 0 86 8 163
2017 Non-supervisor 43 41 10 3 2 1 0 85 6 581
2014 Supervisor 52 34 10 2 1 1 1 88 2 157
2014 Non-supervisor 39 45 9 5 2 1 0 84 7 662
2011 Supervisor 36 36 16 7 4 1 0 73 11 196
2011 Non-supervisor 28 39 14 10 8 1 0 68 18 625
2008 Supervisor 55 32 4 6 3 0 0 87 8 214
2008 Non-supervisor 41 37 12 5 3 1 0 79 9 604

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 36 13 6 3 0 0 78 9 168
2019 Non-supervisor 38 37 12 8 5 0 0 75 13 659
2018 Supervisor 32 45 13 5 5 1 0 77 10 149
2018 Non-supervisor 33 41 13 8 6 0 0 74 14 501
2017 Supervisor 35 39 12 10 4 0 0 74 13 163
2017 Non-supervisor 32 35 16 9 8 1 0 68 17 580

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 33 8 1 1 0 0 90 2 167
2019 Non-supervisor 55 32 10 2 1 0 0 87 3 655
2018 Supervisor 52 37 6 3 1 0 0 89 4 149
2018 Non-supervisor 57 31 10 2 0 0 0 88 3 499
2017 Supervisor 52 42 4 1 1 0 0 94 2 163
2017 Non-supervisor 55 33 9 3 1 0 0 88 4 580
2014 Supervisor 61 32 6 1 0 1 0 93 1 157
2014 Non-supervisor 57 31 8 2 2 0 0 89 3 660
2011 Supervisor 62 25 7 5 0 0 1 88 5 196
2011 Non-supervisor 49 35 10 4 2 0 0 85 5 626

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 37 8 4 3 0 0 85 7 166
2019 Non-supervisor 34 37 13 10 5 0 0 71 15 659
2018 Supervisor 43 42 9 3 3 0 0 85 6 150
2018 Non-supervisor 28 42 14 9 6 0 0 71 15 498
2017 Supervisor 40 48 9 3 1 0 0 88 3 163
2017 Non-supervisor 29 42 13 9 6 1 1 71 16 579
2014 Supervisor 35 47 11 6 1 0 0 82 7 157
2014 Non-supervisor 19 42 15 15 7 1 1 62 22 661
2011 Supervisor 35 38 9 13 5 0 0 73 18 196
2011 Non-supervisor 18 38 18 14 11 1 1 57 25 627

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 35 10 3 2 0 0 84 6 168
2019 Non-supervisor 38 35 15 6 5 0 0 74 11 658
2018 Supervisor 46 40 9 3 2 0 0 86 5 149
2018 Non-supervisor 34 36 17 7 5 0 0 70 13 497
2017 Supervisor 44 45 9 2 1 0 0 88 3 162
2017 Non-supervisor 32 38 15 5 8 0 1 72 13 579
2014 Supervisor 48 34 11 5 3 0 0 82 7 156
2014 Non-supervisor 27 37 18 11 6 0 1 65 17 661

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 44 8 9 1 0 0 81 10 167
2019 Non-supervisor 36 41 11 8 2 0 1 79 10 656
2018 Supervisor 34 49 7 9 2 0 0 82 11 149
2018 Non-supervisor 32 44 16 6 3 0 0 76 9 496
2017 Supervisor 34 45 8 10 2 0 1 80 12 163
2017 Non-supervisor 31 43 14 6 4 1 1 75 11 579
2014 Supervisor 42 33 15 7 3 1 0 75 10 157
2014 Non-supervisor 25 42 17 10 5 0 1 68 15 662
2011 Supervisor 30 42 11 11 5 1 1 73 16 195
2011 Non-supervisor 27 40 15 11 5 1 1 69 17 624

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 38 7 4 1 0 0 89 4 168
2019 Non-supervisor 46 38 9 5 2 0 0 84 6 657
2018 Supervisor 46 41 6 3 4 0 0 88 7 150
2018 Non-supervisor 46 39 10 4 1 0 0 85 5 501
2017 Supervisor 41 44 11 3 1 1 0 85 4 162
2017 Non-supervisor 44 40 9 5 1 0 0 85 6 579
2014 Supervisor 48 36 10 4 1 1 0 85 5 157
2014 Non-supervisor 41 39 12 5 3 0 0 80 8 661
2011 Supervisor 37 43 12 5 2 0 1 80 8 196
2011 Non-supervisor 35 43 8 9 4 0 0 79 13 626
2008 Supervisor 51 40 4 3 3 0 0 90 6 214
2008 Non-supervisor 40 42 8 6 3 0 0 82 10 604

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 34 20 13 5 0 0 62 18 166
2019 Non-supervisor 55 30 9 3 2 0 2 86 5 654
2018 Supervisor 27 34 19 16 4 0 0 61 20 152
2018 Non-supervisor 50 34 9 3 2 1 1 85 5 501
2017 Supervisor 34 37 14 8 5 0 1 73 13 163
2017 Non-supervisor 51 33 9 3 2 0 1 85 5 580
2014 Supervisor 26 33 22 12 5 1 1 61 17 157
2014 Non-supervisor 47 35 12 3 2 0 1 84 5 662
2011 Supervisor 21 37 21 12 7 0 2 59 19 196
2011 Non-supervisor 39 30 17 7 3 0 3 72 10 625
2008 Supervisor 12 30 30 19 9 0 0 42 28 212
2008 Non-supervisor 30 34 19 10 5 0 1 65 15 603

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 27 43 20 4 0 0 24 33 168
2019 Non-supervisor 5 15 36 27 15 1 1 43 20 660
2018 Supervisor 6 27 43 18 5 1 0 23 34 152
2018 Non-supervisor 4 19 42 24 10 1 1 35 23 503
2017 Supervisor 7 23 40 22 5 1 2 27 31 163
2017 Non-supervisor 7 21 37 21 11 2 2 33 29 579
2014 Supervisor 16 34 28 14 6 0 2 20 51 157
2014 Non-supervisor 11 26 35 15 8 1 3 25 39 662
2011 Supervisor 32 39 22 2 4 0 1 6 71 196
2011 Non-supervisor 26 29 26 11 5 2 2 16 57 623
2008 Supervisor 13 39 31 11 5 0 1 16 53 214
2008 Non-supervisor 11 30 35 15 6 1 2 21 42 604

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 3 15 35 31 14 1 1 46 19 168
2019 Non-supervisor 5 9 22 33 25 5 2 62 15 654
2018 Supervisor 5 16 38 28 12 1 0 40 22 150
2018 Non-supervisor 4 9 34 31 16 4 1 50 14 502
2017 Supervisor 8 15 35 30 9 1 2 41 23 163
2017 Non-supervisor 7 13 31 25 17 6 3 45 21 578
2014 Supervisor 15 34 32 15 3 1 1 18 49 157
2014 Non-supervisor 15 23 33 13 9 3 4 23 41 660
2011 Supervisor 33 28 28 8 4 1 0 11 61 195
2011 Non-supervisor 29 24 25 10 7 3 2 18 56 624
2008 Supervisor 18 24 32 16 8 0 2 25 42 213
2008 Non-supervisor 13 24 32 16 10 2 3 28 39 600

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 20 39 17 7 0 1 25 35 167
2019 Non-supervisor 9 17 30 21 16 4 3 40 28 659
2018 Supervisor 12 25 38 19 5 1 0 24 38 152
2018 Non-supervisor 8 21 34 22 9 4 2 33 31 501
2017 Supervisor 15 23 31 21 7 1 2 29 39 163
2017 Non-supervisor 11 18 33 16 12 4 5 31 32 576
2014 Supervisor 32 34 21 7 4 1 1 11 67 157
2014 Non-supervisor 20 26 22 12 10 4 6 25 51 660
2011 Supervisor 25 24 30 14 4 1 1 19 51 196
2011 Non-supervisor 23 24 25 11 8 4 5 21 52 624
2008 Supervisor 17 25 30 17 8 0 2 26 43 214
2008 Non-supervisor 14 24 28 17 8 5 5 27 42 603

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 23 35 30 5 0 1 36 29 168
2019 Non-supervisor 3 9 25 36 26 1 2 63 11 658
2018 Supervisor 1 25 42 25 7 0 1 32 26 151
2018 Non-supervisor 2 8 28 39 21 1 2 61 10 497
2017 Supervisor 6 24 37 26 6 0 1 33 30 161
2017 Non-supervisor 5 10 28 30 22 2 3 55 16 573
2014 Supervisor 10 22 43 18 6 0 1 24 33 155
2014 Non-supervisor 7 14 29 26 16 3 5 46 22 659
2011 Supervisor 12 25 41 14 6 1 2 20 38 194
2011 Non-supervisor 13 14 30 22 13 3 5 37 30 623
2008 Supervisor 9 26 39 19 5 0 1 25 36 214
2008 Non-supervisor 6 18 32 28 11 2 3 40 26 602

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 26 39 14 3 0 1 17 44 167
2019 Non-supervisor 9 14 27 24 23 1 2 48 24 657
2018 Supervisor 13 41 34 7 3 0 1 10 55 151
2018 Non-supervisor 11 17 32 24 12 2 2 37 29 502
2017 Supervisor 19 28 37 11 4 1 1 15 47 162
2017 Non-supervisor 14 16 31 18 15 2 4 35 32 578
2014 Supervisor 20 30 36 10 3 0 0 13 51 157
2014 Non-supervisor 17 24 26 14 11 2 5 28 45 661
2011 Supervisor 29 33 23 11 3 1 2 13 63 196
2011 Non-supervisor 25 24 24 12 8 2 4 22 52 625
2008 Supervisor 25 41 21 7 5 0 1 13 66 214
2008 Non-supervisor 19 28 25 15 7 1 4 24 50 603

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 18 39 22 11 1 3 33 27 165
2019 Non-supervisor 6 12 25 27 23 4 3 54 19 657
2018 Supervisor 6 24 35 26 7 2 0 34 31 152
2018 Non-supervisor 7 13 27 30 16 4 2 49 22 502
2017 Supervisor 8 21 29 32 8 1 1 41 30 163
2017 Non-supervisor 7 14 26 27 17 5 5 49 22 578
2014 Supervisor 8 17 34 29 9 1 3 39 26 157
2014 Non-supervisor 11 17 26 21 13 5 6 39 32 660
2011 Supervisor 13 21 28 20 12 2 4 34 37 195
2011 Non-supervisor 12 19 26 19 12 5 7 35 36 623
2008 Supervisor 15 26 34 16 8 0 2 24 41 214
2008 Non-supervisor 15 23 28 16 11 4 4 29 41 602

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 24 40 17 3 0 1 20 39 167
2019 Non-supervisor 8 17 32 21 17 2 2 40 27 657
2018 Supervisor 13 29 37 17 2 1 0 20 43 152
2018 Non-supervisor 7 18 36 21 12 3 2 35 26 501
2017 Supervisor 17 22 42 15 2 0 2 17 40 163
2017 Non-supervisor 9 18 36 18 11 5 3 32 29 578
2014 Supervisor 19 31 35 10 5 0 0 15 50 156
2014 Non-supervisor 17 20 29 13 11 5 4 27 41 662

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 21 35 25 7 0 1 32 33 167
2019 Non-supervisor 8 17 43 19 11 1 1 31 26 659
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 15 6 7 2 0 0 84 9 168
2019 Non-supervisor 66 24 4 4 1 0 1 90 5 658
2017 Supervisor 64 27 4 4 1 0 0 91 5 163
2017 Non-supervisor 59 28 4 6 2 0 1 89 7 581
2014 Supervisor 65 21 5 5 1 0 2 89 6 157
2014 Non-supervisor 65 23 4 5 2 0 1 89 7 661
2011 Supervisor 58 29 6 5 2 0 0 87 7 196
2011 Non-supervisor 62 25 5 4 3 0 1 88 7 623
2008 Supervisor 67 20 3 7 2 0 2 88 9 214
2008 Non-supervisor 62 21 6 6 3 0 1 84 10 604

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 43 11 2 3 4 5 82 6 166
2019 Non-supervisor 30 29 15 8 6 8 5 67 15 659
2018 Supervisor 29 42 17 8 3 1 1 72 11 150
2018 Non-supervisor 23 35 17 11 4 7 2 64 17 499
2017 Supervisor 27 41 15 6 5 3 3 72 12 163
2017 Non-supervisor 24 31 16 8 7 8 6 64 17 581
2014 Supervisor 42 33 11 8 3 1 2 78 11 156
2014 Non-supervisor 29 31 15 7 7 6 6 67 16 660

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 33 6 1 2 0 0 91 4 168
2019 Non-supervisor 48 32 7 7 5 1 0 80 13 658
2018 Supervisor 54 33 6 5 2 0 0 87 7 149
2018 Non-supervisor 44 33 8 9 3 2 0 78 13 499
2017 Supervisor 56 33 6 3 2 0 0 89 5 163
2017 Non-supervisor 43 33 10 7 6 1 0 77 13 581
2014 Supervisor 60 29 6 3 3 0 0 88 5 157
2014 Non-supervisor 43 30 9 9 7 1 0 75 16 661

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 36 7 4 1 0 0 88 6 167
2019 Non-supervisor 53 33 6 6 2 0 0 86 7 656
2018 Supervisor 46 40 9 5 1 0 0 86 6 149
2018 Non-supervisor 49 37 8 3 2 0 0 87 6 500
2017 Supervisor 43 41 6 7 3 0 0 84 10 163
2017 Non-supervisor 46 39 7 5 3 0 0 85 8 581
2014 Supervisor 53 36 7 3 1 0 0 89 3 157
2014 Non-supervisor 43 40 8 6 2 0 0 84 8 660

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 38 7 4 1 0 0 88 5 167
2019 Non-supervisor 43 37 12 4 2 1 0 81 6 656
2018 Supervisor 42 49 6 3 0 0 0 91 3 151
2018 Non-supervisor 37 43 13 3 1 2 1 83 4 500
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 22 5 1 1 1 2 93 2 167
2019 Non-supervisor 44 27 13 4 4 2 6 77 9 655

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 33 12 3 4 0 2 81 7 166
2019 Non-supervisor 43 32 13 6 5 0 1 76 11 658
2018 Supervisor 41 36 12 8 3 0 0 77 11 152
2018 Non-supervisor 44 36 12 5 3 0 0 80 8 501
2017 Supervisor 36 42 11 6 4 1 0 79 10 163
2017 Non-supervisor 39 39 11 5 4 1 0 79 9 581
2014 Supervisor 41 33 12 9 3 1 1 75 12 157
2014 Non-supervisor 38 33 15 7 5 0 1 72 13 662
2011 Supervisor 35 40 13 6 5 1 0 76 11 195
2011 Non-supervisor 33 36 13 10 7 0 0 70 17 625
2008 Supervisor 35 33 11 13 7 0 1 69 20 214
2008 Non-supervisor 32 33 16 11 7 1 2 66 18 604

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 28 11 5 3 1 1 82 8 168
2019 Non-supervisor 52 28 10 4 4 2 0 81 8 657
2018 Supervisor 54 28 11 4 2 1 0 83 7 152
2018 Non-supervisor 52 30 10 3 3 2 1 84 6 501
2017 Supervisor 45 41 6 5 1 1 1 88 6 162
2017 Non-supervisor 47 33 9 4 3 2 1 83 8 579
2014 Supervisor 42 41 7 6 3 1 0 84 9 157
2014 Non-supervisor 45 30 13 5 3 3 1 78 9 662
2011 Supervisor 40 34 14 7 4 1 0 74 12 195
2011 Non-supervisor 43 28 14 7 4 3 1 74 11 625
2008 Supervisor 40 34 12 6 5 1 1 76 12 214
2008 Non-supervisor 42 31 13 8 4 2 1 75 12 604

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 34 6 4 4 0 1 86 8 167
2019 Non-supervisor 50 28 10 7 4 0 0 79 11 658
2018 Supervisor 49 32 6 9 3 1 0 82 12 151
2018 Non-supervisor 49 30 10 6 3 0 0 80 10 500
2017 Supervisor 47 40 4 6 3 0 0 87 8 163
2017 Non-supervisor 42 36 9 7 5 1 1 79 12 581
2014 Supervisor 48 34 9 7 1 1 0 83 9 157
2014 Non-supervisor 43 31 11 8 5 1 0 75 13 661
2011 Supervisor 36 37 10 9 6 2 0 75 15 195
2011 Non-supervisor 38 34 11 10 6 1 0 73 16 624
2008 Supervisor 38 38 7 10 6 0 0 77 16 214
2008 Non-supervisor 38 33 12 10 6 0 1 72 15 603

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 10 1 3 1 0 1 94 4 166
2019 Non-supervisor 82 14 2 1 1 0 0 96 2 653
2017 Supervisor 80 15 2 2 0 0 0 96 2 162
2017 Non-supervisor 79 17 2 2 0 0 0 96 2 578
2014 Supervisor 84 12 2 1 1 0 1 96 2 157
2014 Non-supervisor 82 14 2 1 0 0 1 97 1 660
2011 Supervisor 80 16 1 1 0 0 0 97 1 194
2011 Non-supervisor 80 15 2 1 1 0 0 95 3 625
2008 Supervisor 82 11 1 3 1 0 1 95 4 213
2008 Non-supervisor 82 12 2 2 1 0 1 95 3 605

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 21 4 2 5 1 2 88 7 168
2019 Non-supervisor 59 22 6 4 3 2 5 87 7 658
2017 Supervisor 51 29 6 5 2 3 5 87 7 163
2017 Non-supervisor 52 25 6 3 4 5 4 85 8 579
2014 Supervisor 54 23 6 6 1 3 7 85 8 157
2014 Non-supervisor 52 20 7 4 6 4 6 80 12 662
2011 Supervisor 48 30 7 5 4 2 4 83 9 196
2011 Non-supervisor 50 26 7 5 7 3 3 81 12 624

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 22 8 2 2 0 1 88 4 168
2019 Non-supervisor 63 21 8 2 3 2 0 86 6 658
2018 Supervisor 55 27 9 4 3 2 0 84 7 151
2018 Non-supervisor 58 27 9 3 2 1 0 86 5 500
2017 Supervisor 58 25 10 5 1 1 0 84 6 163
2017 Non-supervisor 57 26 8 4 3 3 0 85 7 581

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 26 6 6 2 1 1 85 8 166
2019 Non-supervisor 53 28 9 5 4 0 0 82 9 655
2018 Supervisor 52 30 6 7 4 1 0 83 11 152
2018 Non-supervisor 52 29 10 6 2 0 0 82 8 502
2017 Supervisor 52 33 8 4 3 0 0 85 7 163
2017 Non-supervisor 51 31 9 5 4 0 0 82 9 580
2014 Supervisor 50 30 10 6 2 1 1 81 8 157
2014 Non-supervisor 49 29 10 7 4 0 0 79 11 661

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 45 19 11 3 1 1 67 14 168
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 42 16 9 3 1 0 71 13 162
2019 Non-supervisor 31 32 15 6 3 12 0 72 11 657
2018 Supervisor 26 39 16 10 7 2 0 66 17 151
2018 Non-supervisor 28 35 16 7 4 10 0 70 12 502
2017 Supervisor 23 41 14 11 8 3 0 66 20 163
2017 Non-supervisor 25 35 17 6 6 11 0 66 14 581
2014 Supervisor 15 45 13 17 5 5 0 63 23 157
2014 Non-supervisor 16 32 20 11 7 13 1 55 22 662
2011 Supervisor 13 28 20 18 17 5 0 43 36 196
2011 Non-supervisor 10 20 24 14 17 15 0 35 37 623

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 45 18 6 4 1 0 72 10 163
2019 Non-supervisor 28 36 18 9 5 5 0 67 14 658
2018 Supervisor 28 41 14 11 6 0 0 69 17 151
2018 Non-supervisor 27 37 17 11 6 3 0 66 17 497
2017 Supervisor 21 42 17 13 6 1 0 64 19 163
2017 Non-supervisor 23 34 20 10 7 6 0 60 19 581
2014 Supervisor 15 43 16 17 8 1 0 58 26 157
2014 Non-supervisor 15 28 23 16 11 7 0 46 29 662
2011 Supervisor 13 24 17 18 26 2 0 38 45 196
2011 Non-supervisor 8 18 20 18 33 3 0 27 53 623
2008 Supervisor 17 36 17 14 15 1 0 53 29 214
2008 Non-supervisor 16 27 19 19 15 3 1 44 36 605

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 22 37 25 10 6 0 0 59 16 162
2019 Non-supervisor 19 33 22 9 5 11 0 59 16 657
2018 Supervisor 17 40 18 16 8 1 0 58 24 150
2018 Non-supervisor 17 35 22 12 6 8 0 56 20 499
2017 Supervisor 15 44 20 11 8 1 0 60 20 163
2017 Non-supervisor 17 29 22 12 8 11 1 52 23 580
2014 Supervisor 11 35 27 15 9 3 0 47 25 157
2014 Non-supervisor 11 23 23 18 12 12 0 39 35 661
2011 Supervisor 9 24 19 24 20 4 0 34 46 196
2011 Non-supervisor 4 19 18 21 31 7 0 25 56 627
2008 Supervisor 5 31 21 23 16 4 0 38 40 214
2008 Non-supervisor 7 25 24 22 16 6 0 34 40 604

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 43 15 13 7 1 0 64 20 162
2019 Non-supervisor 20 36 19 12 7 5 0 59 20 659
2018 Supervisor 18 42 16 13 12 0 0 59 25 151
2018 Non-supervisor 20 34 22 12 8 3 0 56 21 501
2017 Supervisor 15 47 20 12 7 1 0 62 18 161
2017 Non-supervisor 16 35 19 13 9 6 0 55 24 580
2014 Supervisor 13 47 22 10 8 0 0 61 18 157
2014 Non-supervisor 12 32 20 18 13 5 0 47 32 659
2011 Supervisor 12 25 16 27 19 2 0 38 46 196
2011 Non-supervisor 7 23 18 21 27 3 0 31 50 624
2008 Supervisor 8 42 14 22 12 1 0 51 34 214
2008 Non-supervisor 12 33 20 20 12 4 0 46 33 603

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 30 7 2 1 0 0 91 3 168
2019 Non-supervisor 63 24 7 2 1 3 0 90 2 657
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 43 11 3 2 0 0 84 6 168
2019 Non-supervisor 34 48 10 4 1 2 0 84 6 657
2018 Supervisor 37 40 16 6 0 1 0 78 6 152
2018 Non-supervisor 32 46 14 6 2 1 0 78 8 493
2017 Supervisor 31 50 11 5 2 0 0 82 7 163
2017 Non-supervisor 29 47 12 6 3 2 0 78 10 576
2014 Supervisor 22 48 15 10 5 1 0 70 15 157
2014 Non-supervisor 22 40 19 9 7 2 0 63 17 661
2011 Supervisor 10 36 14 20 21 0 0 46 41 195
2011 Non-supervisor 15 30 17 14 23 1 0 45 37 626

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 38 30 12 4 0 0 54 16 166
2019 Non-supervisor 18 40 20 11 6 5 0 61 18 657

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 42 13 9 4 1 2 73 14 168
2019 Non-supervisor 27 36 16 10 5 7 1 67 16 658
2018 Supervisor 34 42 9 5 4 3 3 80 10 151
2018 Non-supervisor 23 38 18 11 5 4 1 64 17 499
2017 Supervisor 28 49 8 7 3 2 2 80 11 163
2017 Non-supervisor 26 36 14 11 6 7 0 67 18 579
2014 Supervisor 40 38 12 4 2 3 1 82 6 157
2014 Non-supervisor 25 37 16 9 7 6 1 67 17 660
2011 Supervisor 35 33 12 8 6 6 2 73 15 196
2011 Non-supervisor 19 36 15 11 10 8 2 61 23 625
2008 Supervisor 37 33 8 13 5 4 1 73 18 212
2008 Non-supervisor 26 31 15 13 9 4 2 60 24 604

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 39 26 7 2 1 1 66 9 168
2019 Non-supervisor 28 38 22 6 2 4 0 69 8 658
2018 Supervisor 23 46 18 9 2 1 0 70 11 151
2018 Non-supervisor 23 41 23 7 3 4 0 67 10 497

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 29 22 10 11 9 3 52 23 167
2019 Non-supervisor 20 25 21 9 9 13 3 53 22 658
2018 Supervisor 17 25 24 14 10 5 5 47 26 152
2018 Non-supervisor 16 28 23 10 9 14 1 51 22 498
2017 Supervisor 14 25 21 12 12 9 6 47 27 163
2017 Non-supervisor 17 24 19 11 12 14 3 49 28 578
2014 Supervisor 14 28 20 14 12 11 2 48 30 156
2014 Non-supervisor 11 19 20 18 14 16 3 37 39 660
2011 Supervisor 12 19 20 17 15 13 3 38 39 196
2011 Non-supervisor 8 18 18 17 19 17 3 33 44 623

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 25 45 18 7 5 0 0 70 12 168
2019 Non-supervisor 27 34 15 11 7 6 0 64 19 657
2018 Supervisor 25 46 18 9 3 0 0 71 11 152
2018 Non-supervisor 21 38 20 10 8 3 0 60 19 498
2017 Supervisor 22 47 15 10 5 1 0 70 15 163
2017 Non-supervisor 23 34 18 12 9 4 0 60 22 581
2014 Supervisor 29 40 18 7 3 2 1 71 11 157
2014 Non-supervisor 19 32 18 12 11 6 2 55 26 659
2011 Supervisor 24 33 18 16 10 0 0 57 26 196
2011 Non-supervisor 13 33 18 16 18 2 1 47 35 623
2008 Supervisor 20 37 14 17 11 2 0 58 28 214
2008 Non-supervisor 13 34 21 18 12 2 1 48 30 602

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 23 14 19 15 2 4 48 36 167
2019 Non-supervisor 20 29 17 14 13 4 3 53 29 660
2018 Supervisor 19 24 15 24 13 1 4 45 39 152
2018 Non-supervisor 15 31 19 16 16 2 1 47 33 499
2017 Supervisor 16 26 21 20 12 1 3 45 33 163
2017 Non-supervisor 12 25 17 20 19 4 3 40 42 581
2014 Supervisor 23 28 19 11 15 1 3 53 27 157
2014 Non-supervisor 12 21 19 16 22 4 5 37 42 660
2011 Supervisor 19 27 18 18 16 0 0 47 35 196
2011 Non-supervisor 7 21 17 20 29 2 3 30 52 623
2008 Supervisor 19 23 18 20 18 1 1 43 38 213
2008 Non-supervisor 8 25 18 21 24 2 2 35 47 603

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 22 13 8 3 0 3 76 11 168
2019 Non-supervisor 61 19 7 4 3 1 5 86 7 660

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 8 5 2 2 1 14 90 4 168
2019 Non-supervisor 64 12 8 3 3 1 9 84 6 658

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 21 8 3 1 1 3 87 5 168
2019 Non-supervisor 53 21 12 5 2 3 4 80 8 659

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 21 8 6 3 1 5 83 9 167
2019 Non-supervisor 50 20 11 5 3 5 5 79 9 657

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 13 11 4 4 2 6 79 9 168
2019 Non-supervisor 55 17 8 4 5 5 5 80 10 654

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 8 8 3 1 1 6 87 5 168
2019 Non-supervisor 67 13 7 3 2 3 5 87 5 658

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 3 1 1 2 2 4 96 3 167
2019 Non-supervisor 78 7 3 1 2 3 5 93 4 654

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 84 3 2 1 0 0 10 97 1 168
2019 Non-supervisor 79 6 2 1 1 2 9 96 2 653

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 46 14 7 3 2 0 75 10 167
2019 Non-supervisor 23 40 20 7 4 6 0 68 12 658
2018 Supervisor 30 48 16 3 1 1 1 80 4 151
2018 Non-supervisor 18 42 23 7 5 4 1 63 13 499
2017 Supervisor 23 59 8 5 3 3 0 84 8 161
2017 Non-supervisor 18 41 22 8 6 5 1 62 14 581

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 44 11 2 3 1 0 84 5 168
2019 Non-supervisor 36 42 11 6 2 3 0 81 8 657
2018 Supervisor 40 50 6 2 1 1 1 91 3 150
2018 Non-supervisor 38 42 13 4 1 2 0 82 5 501
2017 Supervisor 27 56 11 3 2 1 0 84 5 163
2017 Non-supervisor 33 46 13 3 2 3 0 81 6 579
2014 Supervisor 35 43 15 3 1 1 0 80 5 157
2014 Non-supervisor 33 39 16 4 3 5 0 76 7 660
2011 Supervisor 26 33 17 13 6 5 1 62 21 195
2011 Non-supervisor 17 32 20 11 13 6 0 53 25 625

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 42 10 1 2 3 0 86 3 166
2019 Non-supervisor 38 34 15 4 1 7 1 78 6 659
2018 Supervisor 35 41 16 3 1 3 0 79 4 151
2018 Non-supervisor 35 43 13 4 1 4 0 81 5 500
2017 Supervisor 34 43 12 5 2 3 1 81 7 163
2017 Non-supervisor 32 41 16 4 2 6 1 77 6 579
2014 Supervisor 30 47 17 4 1 1 1 78 5 157
2014 Non-supervisor 33 36 16 4 3 9 0 75 8 661

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 32 5 2 2 0 0 90 5 168
2019 Non-supervisor 53 32 8 3 2 1 0 87 6 658
2018 Supervisor 54 34 9 3 0 0 0 88 3 151
2018 Non-supervisor 46 41 8 2 2 0 0 88 4 500
2017 Supervisor 47 41 7 4 1 0 0 88 5 163
2017 Non-supervisor 43 42 7 3 4 1 0 86 7 580
2014 Supervisor 44 44 9 2 1 0 0 88 3 157
2014 Non-supervisor 39 39 13 5 3 0 0 79 8 659
2011 Supervisor 27 37 18 10 8 0 0 64 18 196
2011 Non-supervisor 22 34 17 11 13 2 0 58 25 627
2008 Supervisor 36 38 11 8 7 1 0 75 15 213
2008 Non-supervisor 29 38 18 9 6 0 0 67 15 605

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 33 10 5 4 0 0 81 9 168
2019 Non-supervisor 44 34 13 4 4 1 0 78 9 658
2018 Supervisor 44 34 13 7 3 0 0 78 10 149
2018 Non-supervisor 39 33 19 6 3 0 0 73 9 499
2017 Supervisor 35 42 11 6 5 1 0 78 11 163
2017 Non-supervisor 34 39 15 6 5 1 0 74 11 580
2014 Supervisor 22 40 23 9 5 1 0 62 15 157
2014 Non-supervisor 22 34 23 12 7 2 0 57 20 661
2011 Supervisor 18 24 22 22 13 2 0 42 36 196
2011 Non-supervisor 15 25 23 15 20 2 0 41 36 625

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 38 8 6 3 0 0 83 9 168
2019 Non-supervisor 43 36 12 5 4 1 0 79 9 653
2018 Supervisor 43 36 13 5 2 0 1 80 8 150
2018 Non-supervisor 40 36 15 6 3 0 0 76 9 498
2017 Supervisor 35 44 11 7 4 0 0 78 11 163
2017 Non-supervisor 33 40 14 7 5 1 0 74 12 580
2014 Supervisor 23 44 18 10 4 1 0 68 14 157
2014 Non-supervisor 21 37 22 12 6 1 0 59 18 661
2011 Supervisor 21 27 16 20 16 2 0 48 36 196
2011 Non-supervisor 14 30 18 15 22 1 0 44 37 625
2008 Supervisor 25 38 14 14 8 1 0 64 22 214
2008 Non-supervisor 20 36 18 16 8 1 0 57 24 605

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 26 14 5 6 1 0 75 10 167
2019 Non-supervisor 42 26 14 7 6 4 1 72 13 658
2018 Supervisor 43 24 16 8 5 3 0 70 14 152
2018 Non-supervisor 41 29 16 6 5 3 1 73 11 503
2017 Supervisor 39 32 10 13 3 2 0 72 17 163
2017 Non-supervisor 39 30 14 7 5 3 1 72 13 578
2014 Supervisor 36 26 12 13 8 3 1 65 23 157
2014 Non-supervisor 28 28 18 10 10 5 1 59 21 659
2011 Supervisor 27 25 15 13 11 7 2 57 26 196
2011 Non-supervisor 20 26 18 12 15 7 1 51 30 626
2008 Supervisor 28 28 16 15 8 5 0 59 24 214
2008 Non-supervisor 23 31 17 12 11 6 1 58 24 604
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 27 42 30 168
2019 Non-supervisor 22 43 35 660
2018 Supervisor 25 43 32 151
2018 Non-supervisor 18 45 37 499
2017 Supervisor 20 47 33 163
2017 Non-supervisor 18 47 35 581
2014 Supervisor 32 37 31 157
2014 Non-supervisor 26 42 32 661
2011 Supervisor 31 39 29 196
2011 Non-supervisor 26 39 35 627

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 23 28 43 0 0 6 47
2019 Non-supervisor 15 25 25 5 23 7 149
2018 Supervisor 33 23 35 3 0 6 36
2018 Non-supervisor 23 30 30 3 2 11 90
2017 Supervisor 25 20 50 3 0 3 32
2017 Non-supervisor 23 19 25 4 26 4 106
2014 Supervisor 24 14 44 8 9999 10 49
2014 Non-supervisor 19 20 32 7 9999 22 166
2011 Supervisor 31 12 41 11 9999 5 61
2011 Non-supervisor 20 14 38 14 9999 13 165
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 50 3 4 0 0 2 93 4 167
2019 Non-supervisor 29 47 11 8 2 2 1 78 10 657

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 23 4 1 1 1 3 94 1 166
2019 Non-supervisor 53 28 8 2 1 8 1 89 2 656
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 12 88 168
2019 Non-supervisor 8 92 658
2018 Supervisor 12 88 150
2018 Non-supervisor 8 92 498

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 19
2019 Non-supervisor 71 29 54
2018 Supervisor 56 44 18
2018 Non-supervisor 64 36 40

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 33 67 19
2019 Non-supervisor 50 50 54
2018 Supervisor 28 72 18
2018 Non-supervisor 46 54 40

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 32 68 19
2019 Non-supervisor 0 100 54

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 19
2019 Non-supervisor 0 100 54
2018 Supervisor 0 100 18
2018 Non-supervisor 0 100 40

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 55 45 19
2019 Non-supervisor 38 62 53
2018 Supervisor 27 73 18
2018 Non-supervisor 33 67 40

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 49 51 19
2019 Non-supervisor 41 59 53
2018 Supervisor 28 72 18
2018 Non-supervisor 50 50 40

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 30 70 19
2019 Non-supervisor 25 75 53

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 70 30 19
2019 Non-supervisor 56 44 53
2018 Supervisor 55 45 18
2018 Non-supervisor 50 50 40

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 34 66 19
2019 Non-supervisor 32 68 53
2018 Supervisor 29 71 18
2018 Non-supervisor 27 73 40

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 19
2019 Non-supervisor 0 100 53
2018 Supervisor 0 100 18
2018 Non-supervisor 0 100 40

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 27 73 19
2019 Non-supervisor 37 63 53

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 35 65 18
2019 Non-supervisor 15 85 53
2018 Supervisor 27 73 18
2018 Non-supervisor 21 79 39

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 34 66 18
2019 Non-supervisor 9 91 53

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 18
2019 Non-supervisor 16 84 53

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 17 83 167
2019 Non-supervisor 11 89 658

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 15 28 13 4 5 26 10 66 14 167
2019 Non-supervisor 14 13 18 7 4 34 10 49 19 657
2018 Supervisor 19 21 18 7 3 24 7 58 16 151
2018 Non-supervisor 14 13 21 6 5 34 7 46 19 498
2017 Supervisor 15 22 15 11 4 24 9 55 22 163
2017 Non-supervisor 12 14 19 5 6 33 9 47 20 581
2014 Supervisor 13 24 21 5 3 28 6 57 11 157
2014 Non-supervisor 12 13 19 7 4 36 9 45 21 661

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 44 14 4 4 4 0 78 8 168
2019 Non-supervisor 27 34 16 4 3 14 1 72 9 659
2018 Supervisor 29 35 18 6 2 10 0 71 9 151
2018 Non-supervisor 26 30 19 6 4 15 1 66 11 499
2017 Supervisor 23 40 17 6 4 9 1 70 11 163
2017 Non-supervisor 22 30 18 5 4 18 2 66 11 579
2014 Supervisor 21 39 21 5 2 12 0 69 7 157
2014 Non-supervisor 19 26 21 8 4 21 1 58 15 661
2011 Supervisor 23 40 19 6 4 7 1 69 10 196
2011 Non-supervisor 19 33 20 8 6 13 0 61 16 625
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 4 96 168
2019 Non-supervisor 5 95 659

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 23 18 1 1 34 10 64 3 167
2019 Non-supervisor 16 13 18 2 2 40 10 57 9 658
2018 Supervisor 14 23 24 1 1 32 5 58 4 151
2018 Non-supervisor 14 14 23 3 1 40 5 51 7 499
2017 Supervisor 12 21 15 1 3 38 10 64 8 163
2017 Non-supervisor 12 16 19 2 2 40 9 54 8 579
2014 Supervisor 13 21 19 0 1 39 6 62 3 156
2014 Non-supervisor 11 14 21 2 2 42 7 50 9 661

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 42 12 2 1 7 1 83 4 168
2019 Non-supervisor 28 35 15 4 1 15 2 76 6 656
2018 Supervisor 28 37 20 4 1 10 0 73 5 151
2018 Non-supervisor 26 30 22 3 1 16 1 67 6 499
2017 Supervisor 20 42 14 3 3 15 3 76 8 162
2017 Non-supervisor 22 33 17 3 2 21 3 71 6 580
2014 Supervisor 23 35 22 2 1 15 1 70 4 157
2014 Non-supervisor 19 25 21 4 2 27 2 62 8 660
2011 Supervisor 29 36 19 1 2 13 0 74 4 195
2011 Non-supervisor 21 34 18 6 2 18 0 68 10 624
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 30 16 10 7 0 0 67 17 168
2019 Non-supervisor 37 28 17 10 6 0 1 66 16 657
2018 Supervisor 42 26 15 9 7 1 1 68 16 152
2018 Non-supervisor 28 31 22 8 10 1 1 60 19 502
2017 Supervisor 23 24 25 14 11 1 2 48 26 162
2017 Non-supervisor 25 27 20 13 12 0 3 53 26 577

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 23 35 17 16 0 0 32 33 168
2019 Non-supervisor 30 31 22 10 6 0 1 61 16 658
2018 Supervisor 8 21 38 20 12 0 0 30 32 152
2018 Non-supervisor 21 32 26 13 6 0 1 54 20 502
2017 Supervisor 9 27 34 19 11 0 0 36 30 163
2017 Non-supervisor 21 31 27 12 7 1 1 53 20 581

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 25 36 14 6 0 1 43 21 166
2019 Non-supervisor 42 30 17 6 3 0 1 73 9 655
2018 Supervisor 12 31 35 17 4 0 1 43 21 152
2018 Non-supervisor 34 31 20 9 3 1 3 67 13 498
2017 Supervisor 12 32 33 15 7 0 1 44 23 161
2017 Non-supervisor 34 30 19 10 4 1 2 66 15 576

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 21 29 19 20 0 1 32 39 167
2019 Non-supervisor 29 25 20 12 11 1 0 56 24 658
2018 Supervisor 9 18 38 23 13 0 0 27 36 152
2018 Non-supervisor 22 27 22 16 11 1 2 50 27 499
2017 Supervisor 8 28 23 25 16 0 0 36 41 162
2017 Non-supervisor 24 24 25 11 13 1 2 49 25 581

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 26 19 8 5 0 3 68 13 167
2019 Non-supervisor 68 17 4 1 1 0 9 93 2 654
2018 Supervisor 35 31 18 9 4 0 3 69 13 151
2018 Non-supervisor 61 16 8 1 2 0 11 87 4 499
2017 Supervisor 36 27 19 8 4 1 5 68 13 162
2017 Non-supervisor 55 16 6 2 1 1 17 88 5 578

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 37 20 12 7 0 0 61 19 167
2019 Non-supervisor 44 29 14 5 6 0 1 74 11 656
2018 Supervisor 24 28 28 14 4 0 1 53 19 152
2018 Non-supervisor 35 32 18 5 7 0 2 69 12 500
2017 Supervisor 30 30 24 10 6 1 0 60 16 163
2017 Non-supervisor 38 28 18 8 6 0 2 68 14 580

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 36 25 7 4 0 1 63 12 166
2019 Non-supervisor 37 31 18 8 4 1 1 70 12 657
2018 Supervisor 18 42 27 9 2 1 1 61 11 150
2018 Non-supervisor 31 33 21 8 5 0 2 65 13 498
2017 Supervisor 25 36 28 7 4 0 1 61 11 162
2017 Non-supervisor 29 35 19 11 4 1 2 65 16 580

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 36 27 13 7 0 0 53 20 167
2019 Non-supervisor 35 35 17 8 4 0 1 71 12 657
2018 Supervisor 17 38 24 18 3 0 0 55 21 150
2018 Non-supervisor 28 37 21 9 3 1 2 66 13 498
2017 Supervisor 13 36 27 14 9 0 0 50 23 163
2017 Non-supervisor 29 27 26 11 5 1 2 58 16 580

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 33 18 10 4 0 1 67 15 167
2019 Non-supervisor 40 32 15 8 4 0 1 73 12 657
2018 Supervisor 22 34 25 16 2 0 1 57 18 150
2018 Non-supervisor 36 31 19 8 4 1 1 69 12 498
2017 Supervisor 26 33 22 12 6 0 1 59 19 162
2017 Non-supervisor 33 31 19 9 5 1 3 66 14 580

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 25 14 7 4 0 1 75 12 167
2019 Non-supervisor 51 27 9 6 5 1 1 79 12 656

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 37 17 12 4 0 1 67 16 165
2019 Non-supervisor 40 33 17 6 2 0 1 74 9 653
2018 Supervisor 23 36 22 13 4 1 1 60 18 148
2018 Non-supervisor 37 33 19 7 3 0 1 71 10 495
2017 Supervisor 27 34 22 9 6 0 2 62 15 163
2017 Non-supervisor 39 30 18 6 3 1 3 72 9 580

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 18 6 2 4 0 1 88 6 167
2019 Non-supervisor 56 27 10 3 2 0 1 85 5 655
2018 Supervisor 66 18 9 3 3 1 0 85 6 150
2018 Non-supervisor 55 27 10 4 2 0 2 84 6 498
2017 Supervisor 71 17 5 4 2 0 1 89 6 163
2017 Non-supervisor 57 24 11 4 3 0 1 81 7 581

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 8 1 1 2 1 6 97 3 167
2019 Non-supervisor 79 9 3 1 1 0 6 94 2 654
2018 Supervisor 80 12 2 0 1 1 5 97 1 150
2018 Non-supervisor 77 11 3 1 2 1 5 93 3 497

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 8 4 4 2 0 1 90 6 166
2019 Non-supervisor 78 10 5 1 3 1 3 91 5 656
2018 Supervisor 76 9 5 4 2 1 3 88 6 150
2018 Non-supervisor 74 11 5 2 2 1 5 90 5 495
2017 Supervisor 78 9 3 5 2 1 3 90 7 163
2017 Non-supervisor 76 9 5 3 2 1 4 89 6 579

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 26 13 7 2 0 0 78 9 164
2019 Non-supervisor 54 28 11 3 2 0 1 84 5 655
2018 Supervisor 46 29 14 7 3 0 1 76 10 152
2018 Non-supervisor 51 30 11 4 3 0 2 82 6 499
2017 Supervisor 53 27 10 6 3 0 1 81 8 162
2017 Non-supervisor 55 27 8 4 2 1 3 85 7 581

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 16 8 3 3 1 1 86 6 167
2019 Non-supervisor 66 17 7 5 3 0 1 85 8 652
2018 Supervisor 56 24 7 7 5 0 2 81 12 151
2018 Non-supervisor 61 20 9 4 4 0 2 82 8 497
2017 Supervisor 68 14 6 7 2 0 3 84 9 162
2017 Non-supervisor 64 15 8 5 4 1 3 82 10 579

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 30 13 6 5 0 0 75 11 166
2019 Non-supervisor 63 5 1 0 0 0 30 98 1 651
2018 Supervisor 36 33 18 7 5 0 1 70 12 152
2018 Non-supervisor 59 5 1 1 1 0 32 96 2 496
2017 Supervisor 45 29 11 8 5 0 1 76 14 163
2017 Non-supervisor 62 5 1 1 0 1 30 97 1 579

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 22 6 0 1 0 1 93 1 167
2019 Non-supervisor 67 16 7 2 1 0 7 89 3 656
2018 Supervisor 70 19 6 3 1 0 1 90 4 151
2018 Non-supervisor 65 17 8 2 1 0 7 87 3 499
2017 Supervisor 68 16 8 2 3 0 4 88 4 162
2017 Non-supervisor 64 19 5 2 0 1 8 91 3 578

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 8 2 0 2 0 1 95 2 167
2019 Non-supervisor 65 15 8 4 5 0 3 84 9 656
2018 Supervisor 80 9 5 3 1 0 3 92 3 151
2018 Non-supervisor 62 16 7 4 6 1 4 82 11 497
2017 Supervisor 77 11 3 3 3 0 3 91 7 163
2017 Non-supervisor 58 14 9 5 7 2 6 79 12 581

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 23 14 2 2 0 1 82 4 167
2019 Non-supervisor 50 29 11 5 3 0 2 81 8 654
2018 Supervisor 49 29 14 5 1 0 1 79 7 151
2018 Non-supervisor 47 31 12 4 3 0 3 80 7 498
2017 Supervisor 54 26 11 5 2 0 1 82 7 162
2017 Non-supervisor 47 30 13 4 2 1 4 81 5 579

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 29 40 15 2 0 0 43 17 168
2019 Non-supervisor 21 39 30 8 2 0 0 60 11 658
2018 Supervisor 7 26 49 14 4 0 0 33 18 151
2018 Non-supervisor 16 40 33 7 4 0 0 56 11 500
2017 Supervisor 8 27 43 15 5 1 0 35 20 163
2017 Non-supervisor 15 38 31 11 3 1 0 54 14 581

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 19 36 22 12 0 0 34 30 166
2019 Non-supervisor 5 16 34 28 17 0 0 45 21 655
2018 Supervisor 6 20 43 21 9 0 0 31 26 150
2018 Non-supervisor 6 12 38 29 14 0 0 43 18 497
2017 Supervisor 6 22 39 22 11 0 1 33 28 162
2017 Non-supervisor 4 14 38 29 14 0 1 43 19 580

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 49 19 7 3 1 0 71 10 167
2019 Non-supervisor 22 38 21 9 3 6 1 65 13 658
2018 Supervisor 30 46 15 5 1 3 0 78 6 151
2018 Non-supervisor 20 44 18 9 3 6 0 68 13 497
2017 Supervisor 16 40 23 8 4 8 1 61 13 162
2017 Non-supervisor 14 38 22 10 7 9 0 57 19 580

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 41 21 6 5 1 0 69 11 165
2019 Non-supervisor 25 39 18 9 5 3 0 66 15 656
2018 Supervisor 22 46 16 12 4 1 0 68 16 151
2018 Non-supervisor 23 41 16 10 5 4 0 67 16 498
2017 Supervisor 15 51 17 7 7 4 0 68 14 162
2017 Non-supervisor 19 39 21 11 7 4 0 60 19 580
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 9 91 167
2019 Non-supervisor 13 87 658
2017 Supervisor 13 87 162
2017 Non-supervisor 15 85 580
2014 Supervisor 7 93 157
2014 Non-supervisor 11 89 661

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 85 15 15
2019 Non-supervisor 78 22 88
2017 Supervisor 91 9 22
2017 Non-supervisor 81 19 88
2014 Supervisor 85 15 12
2014 Non-supervisor 83 17 75

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 40 0 7 0 0 0 93 7 13
2019 Non-supervisor 60 22 9 6 1 0 2 83 8 68
2017 Supervisor 36 59 0 5 0 0 0 95 5 20
2017 Non-supervisor 53 34 2 3 4 0 5 91 7 71
2014 Supervisor 62 28 0 0 0 10 0 100 0 10
2014 Non-supervisor 55 30 7 4 4 0 0 85 8 62
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 36 16 8 5 1 0 35 65 167
2019 Non-supervisor 37 34 14 7 4 3 1 39 61 657
2018 Supervisor 34 36 13 10 5 1 0 35 65 150
2018 Non-supervisor 42 26 17 7 5 2 0 43 57 501
2017 Supervisor 32 25 23 12 7 2 0 33 67 162
2017 Non-supervisor 40 23 16 10 6 4 1 42 58 581

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 51 49 105
2019 Non-supervisor 50 50 388

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 65 35 101
2019 Non-supervisor 68 32 385
2018 Supervisor 70 30 95
2018 Non-supervisor 63 37 275

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 28 15 8 11 0 9 63 21 102
2019 Non-supervisor 18 28 16 16 11 1 11 52 30 385
2018 Supervisor 33 37 12 7 5 0 6 74 13 95
2018 Non-supervisor 19 31 17 15 10 1 7 54 27 280
2017 Supervisor 17 28 13 15 10 1 15 54 30 108
2017 Non-supervisor 16 25 13 17 18 2 9 46 39 321

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 18 9 6 15 0 42 48 36 102
2019 Non-supervisor 9 14 14 14 17 3 28 34 45 382
2018 Supervisor 8 7 11 7 11 6 50 34 42 95
2018 Non-supervisor 8 14 17 7 16 3 34 35 37 277
2017 Supervisor 2 10 13 8 21 6 40 22 54 108
2017 Non-supervisor 7 12 14 13 18 5 31 30 49 321

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 16 14 11 10 0 6 63 22 163
2019 Non-supervisor 45 18 13 6 6 2 10 72 14 652
2018 Supervisor 53 12 10 10 7 0 7 71 18 152
2018 Non-supervisor 44 17 14 7 8 2 9 68 17 495
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