2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	45	3	10	2	85	12	753
2019	Unilingual English	41	44	4	9	3	85	11	630
2017	Bilingual	35	47	4	12	3	81	15	637
2017	Unilingual English	37	46	4	10	4	83	14	586
2017	Either English or French	44	45	0	10	1	88	12	81
2014	Bilingual	29	49	5	12	4	78	17	715
2014	Unilingual English	40	41	5	10	4	81	14	705
2014	Either English or French	39	42	3	11	4	82	15	82
2011	Bilingual	42	44	4	8	3	85	10	919
2011	Unilingual English	44	44	3	6	2	88	9	952
2011	Either English or French	50	38	2	6	4	88	10	126
2008	Bilingual	47	41	3	7	2	88	9	615
2008	Unilingual English	48	39	3	8	2	87	10	730
2008	Unilingual French	41	49	0	10	0	90	10	10
2008	Either English or French	48	40	4	7	1	88	8	99

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	17	4	8	4	0	0	83	13	752
2019	Unilingual English	77	14	4	2	1	0	1	92	4	630
2017	Bilingual	57	20	6	10	7	0	0	77	17	637
2017	Unilingual English	77	14	4	1	1	1	3	94	2	586
2017	Either English or French	83	13	2	0	1	0	0	97	1	81
2014	Bilingual	55	21	5	10	9	0	0	76	19	713
2014	Unilingual English	77	14	3	2	1	0	2	94	3	705
2014	Either English or French	79	17	1	1	0	0	1	98	1	82
2011	Bilingual	60	19	4	9	8	0	0	79	17	918
2011	Unilingual English	81	12	2	1	2	0	2	94	3	949
2011	Either English or French	79	16	1	2	1	0	1	96	3	126
2008	Bilingual	61	16	5	11	6	0	0	78	17	614
2008	Unilingual English	81	12	3	2	1	0	1	94	3	729
2008	Unilingual French	50	21	10	19	0	0	0	71	19	10
2008	Either English or French	82	16	1	0	0	0	1	99	0	99

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	36	6	8	5	81	13	752
2019	Unilingual English	46	33	7	9	5	79	14	632
2017	Bilingual	40	37	5	12	5	77	18	636
2017	Unilingual English	40	35	7	12	6	76	18	585
2017	Either English or French	53	26	5	10	5	79	15	81
2014	Bilingual	33	34	9	13	11	67	24	714
2014	Unilingual English	40	33	7	12	8	73	20	705
2014	Either English or French	39	43	11	4	3	82	7	82
2011	Bilingual	43	35	8	10	5	78	14	913
2011	Unilingual English	42	34	7	11	7	76	17	951
2011	Either English or French	49	32	7	6	6	81	12	126

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	40	9	9	4	0	0	77	14	747
2019	Unilingual English	34	39	11	12	4	0	0	73	16	631
2017	Bilingual	34	38	13	11	3	0	0	73	15	636
2017	Unilingual English	30	41	8	13	8	0	0	72	21	585
2017	Either English or French	41	42	4	11	0	1	0	84	11	81
2014	Bilingual	27	39	14	15	5	0	1	66	20	711
2014	Unilingual English	30	42	9	12	6	0	0	72	18	705
2014	Either English or French	33	43	8	15	1	0	0	76	16	82
2011	Bilingual	30	40	13	10	5	0	1	71	15	916
2011	Unilingual English	30	43	12	9	4	1	1	74	14	951
2011	Either English or French	31	45	9	9	5	1	0	77	14	127
2008	Bilingual	32	42	11	10	3	0	1	75	14	615
2008	Unilingual English	35	39	9	11	4	0	1	75	15	731
2008	Unilingual French	28	29	10	10	24	0	0	57	33	10
2008	Either English or French	33	43	8	7	8	0	1	77	15	99

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	34	7	4	3	0	0	85	7	744
2019	Unilingual English	53	31	7	7	2	0	0	84	9	628
2017	Bilingual	53	34	7	4	1	0	0	87	6	631
2017	Unilingual English	51	35	5	6	2	0	0	86	9	583
2017	Either English or French	63	20	7	6	2	0	2	84	8	80
2014	Bilingual	45	35	10	6	3	0	0	81	9	713
2014	Unilingual English	52	34	6	5	3	0	0	86	8	705
2014	Either English or French	56	35	7	1	0	1	0	92	1	82

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	30	7	9	5	0	1	79	14	750
2019	Unilingual English	47	33	8	7	4	0	0	80	12	631
2017	Bilingual	43	32	9	9	5	0	0	76	15	636
2017	Unilingual English	46	34	7	8	5	0	0	80	13	585
2017	Either English or French	58	25	6	9	3	0	0	83	12	80
2014	Bilingual	34	31	11	14	9	0	0	65	23	715
2014	Unilingual English	43	31	10	10	7	0	0	74	16	707
2014	Either English or French	43	28	8	15	6	0	0	71	21	82
2011	Bilingual	36	36	9	10	7	1	0	73	17	918
2011	Unilingual English	43	34	8	8	6	1	0	78	14	952
2011	Either English or French	50	34	7	7	2	0	0	84	9	124

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	36	11	9	6	74	15	753
2019	Unilingual English	37	39	11	8	5	76	13	629
2017	Bilingual	34	43	8	9	5	78	14	636
2017	Unilingual English	33	45	8	10	5	77	15	586
2017	Either English or French	40	40	10	8	2	80	10	81
2014	Bilingual	22	48	11	12	7	70	19	715
2014	Unilingual English	32	43	11	7	6	75	13	707
2014	Either English or French	29	54	10	4	3	83	7	82
2011	Bilingual	30	40	13	11	6	70	17	916
2011	Unilingual English	31	43	11	10	5	74	16	950
2011	Either English or French	40	39	10	8	3	79	11	127
2008	Bilingual	34	44	11	8	3	77	11	613
2008	Unilingual English	34	43	10	10	4	76	13	726
2008	Unilingual French	28	19	44	10	0	47	10	10
2008	Either English or French	38	49	3	7	3	87	10	99

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	35	11	11	6	0	71	17	751
2019	Unilingual English	32	35	13	14	7	0	67	20	630
2017	Bilingual	29	38	13	11	8	1	68	19	636
2017	Unilingual English	25	36	13	14	12	0	62	26	585
2017	Either English or French	34	38	7	12	9	0	72	21	81
2014	Bilingual	23	36	16	16	10	0	59	25	715
2014	Unilingual English	23	35	13	18	10	0	59	28	706
2014	Either English or French	20	42	19	12	7	0	61	19	82
2011	Bilingual	25	38	14	13	9	0	63	23	917
2011	Unilingual English	24	41	12	13	9	0	65	23	952
2011	Either English or French	24	50	13	8	4	1	75	12	127

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	40	8	11	4	77	15	747
2019	Unilingual English	31	39	10	13	6	70	20	629
2017	Bilingual	33	40	10	10	6	73	16	635
2017	Unilingual English	32	38	8	14	7	70	21	585
2017	Either English or French	40	37	8	13	2	76	15	81

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	46	37	8	6	4	0	82	10	750
2019	Unilingual English	42	36	10	8	3	0	78	11	628
2017	Bilingual	40	40	10	5	4	1	81	9	636
2017	Unilingual English	38	38	10	8	4	0	77	13	585
2017	Either English or French	49	33	7	8	2	1	83	10	80
2014	Bilingual	34	42	12	8	3	0	76	12	713
2014	Unilingual English	42	38	9	7	4	1	81	11	706
2014	Either English or French	32	45	18	2	1	2	78	3	82
2011	Bilingual	34	44	10	8	4	0	78	12	919
2011	Unilingual English	37	42	9	8	4	1	79	12	950
2011	Either English or French	37	46	5	6	4	2	84	11	127
2008	Bilingual	39	40	11	6	3	1	79	10	614
2008	Unilingual English	39	40	10	8	3	0	79	11	729
2008	Unilingual French	28	41	12	10	10	0	69	19	10
2008	Either English or French	43	39	13	1	5	0	81	6	99

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	36	11	10	6	74	16	749
2019	Unilingual English	33	36	13	11	7	69	18	628
2017	Bilingual	31	39	11	11	7	70	19	636
2017	Unilingual English	27	38	11	13	11	65	24	585
2017	Either English or French	41	29	13	10	7	70	17	81

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	31	10	5	2	83	7	744
2019	Unilingual English	51	35	10	3	2	85	5	626
2017	Bilingual	49	37	9	3	2	85	5	636
2017	Unilingual English	52	35	7	5	2	87	6	586
2017	Either English or French	56	38	3	3	0	94	3	81
2014	Bilingual	55	30	10	3	1	85	5	714
2014	Unilingual English	64	26	7	2	1	90	3	706
2014	Either English or French	60	28	9	1	2	88	3	82
2011	Bilingual	54	32	8	4	2	86	6	915
2011	Unilingual English	56	31	8	3	1	88	4	953
2011	Either English or French	58	33	6	2	1	91	3	127

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	40	12	10	6	0	72	16	746
2019	Unilingual English	32	40	11	10	7	0	72	17	629
2017	Bilingual	31	40	11	11	6	1	72	18	635
2017	Unilingual English	29	40	9	14	7	0	70	22	585
2017	Either English or French	41	32	10	14	3	0	73	17	81
2014	Bilingual	23	43	11	15	8	0	66	23	714
2014	Unilingual English	24	42	10	15	8	0	66	23	707
2014	Either English or French	25	41	13	16	4	1	67	20	82
2011	Bilingual	29	40	12	12	8	0	69	20	916
2011	Unilingual English	31	40	10	13	6	0	71	19	952
2011	Either English or French	29	47	12	11	1	1	76	11	127

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	34	13	9	5	73	14	750
2019	Unilingual English	37	36	12	8	6	73	14	628
2017	Bilingual	33	37	11	12	6	71	18	636
2017	Unilingual English	36	34	12	11	8	70	19	586
2017	Either English or French	45	25	12	14	4	70	18	81
2014	Bilingual	28	37	14	14	8	65	22	712
2014	Unilingual English	30	39	11	13	7	69	20	707
2014	Either English or French	35	32	14	13	6	67	19	82

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	39	11	10	4	1	1	75	14	731
2019	Unilingual English	37	36	12	10	4	0	1	74	14	622
2017	Bilingual	32	39	13	10	5	0	1	72	16	636
2017	Unilingual English	32	37	11	12	6	1	1	70	18	586
2017	Either English or French	51	32	5	10	2	0	0	83	12	80
2014	Bilingual	25	39	14	15	6	0	0	65	21	714
2014	Unilingual English	31	40	12	9	7	0	0	72	16	706
2014	Either English or French	25	38	20	12	1	2	1	65	14	82
2011	Bilingual	35	41	10	9	4	0	0	76	13	917
2011	Unilingual English	38	38	11	7	3	2	1	78	10	950
2011	Either English or French	51	35	9	5	0	0	0	86	5	127

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	37	10	7	5	78	12	753
2019	Unilingual English	42	38	10	7	3	81	10	631
2017	Bilingual	38	40	9	8	3	79	12	634
2017	Unilingual English	40	38	11	7	4	78	11	585
2017	Either English or French	46	36	14	2	1	83	3	80
2014	Bilingual	30	42	15	8	5	72	13	714
2014	Unilingual English	40	38	11	7	4	78	11	707
2014	Either English or French	42	42	8	4	4	85	7	82
2011	Bilingual	38	39	11	8	3	78	11	918
2011	Unilingual English	39	42	8	7	3	82	10	953
2011	Either English or French	44	39	10	7	0	83	7	127
2008	Bilingual	41	44	7	6	2	85	8	613
2008	Unilingual English	42	42	7	6	3	84	9	729
2008	Unilingual French	38	29	12	10	12	67	21	10
2008	Either English or French	47	45	1	4	3	92	7	99

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	34	17	10	5	0	68	15	745
2019	Unilingual English	40	32	17	7	3	0	72	11	628
2017	Bilingual	30	38	17	10	4	1	69	14	635
2017	Unilingual English	38	34	17	5	5	0	73	10	586
2017	Either English or French	41	38	11	7	2	1	80	9	81
2014	Bilingual	27	33	20	12	7	0	60	19	715
2014	Unilingual English	34	35	18	7	5	0	69	13	707
2014	Either English or French	37	41	15	6	0	2	79	6	82
2011	Bilingual	28	33	20	12	7	0	61	19	918
2011	Unilingual English	34	37	17	7	5	0	71	11	951
2011	Either English or French	41	42	10	4	3	0	83	7	126
2008	Bilingual	24	30	23	14	9	0	54	23	614
2008	Unilingual English	28	37	17	10	6	1	66	16	730
2008	Unilingual French	29	29	43	0	0	0	57	0	10
2008	Either English or French	34	36	20	6	2	1	71	8	99

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	9	24	38	20	8	0	1	29	33	750
2019	Unilingual English	8	20	40	21	10	0	1	31	28	627
2017	Bilingual	12	27	38	16	5	1	1	21	40	634
2017	Unilingual English	11	23	37	17	9	0	3	27	35	584
2017	Either English or French	7	20	36	25	10	1	1	36	28	81
2014	Bilingual	12	34	34	14	3	1	1	18	47	714
2014	Unilingual English	12	25	36	18	8	1	1	26	38	705
2014	Either English or French	10	28	33	20	6	1	1	27	39	82
2011	Bilingual	17	33	32	12	4	1	2	16	51	914
2011	Unilingual English	12	25	35	16	9	0	3	26	38	950
2011	Either English or French	5	19	39	23	9	2	3	34	26	124
2008	Bilingual	10	33	36	15	4	0	1	19	44	612
2008	Unilingual English	10	29	36	16	7	1	2	24	39	728
2008	Unilingual French	0	59	21	19	0	0	0	19	59	10
2008	Either English or French	4	23	41	19	10	0	2	30	28	99

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	16	30	29	15	2	1	46	24	745
2019	Unilingual English	8	14	26	27	22	2	0	50	23	624
2017	Bilingual	12	20	29	26	10	2	1	37	33	628
2017	Unilingual English	11	20	29	20	16	1	3	37	32	583
2017	Either English or French	11	16	21	28	22	2	0	51	27	81
2014	Bilingual	14	26	30	20	7	2	1	27	42	712
2014	Unilingual English	14	21	31	20	12	1	2	33	36	705
2014	Either English or French	7	26	32	13	14	4	3	29	36	82
2011	Bilingual	17	26	28	16	9	2	2	26	44	916
2011	Unilingual English	13	19	29	23	12	2	3	37	33	947
2011	Either English or French	8	12	33	27	16	1	3	44	21	125
2008	Bilingual	15	25	31	17	9	1	2	27	41	614
2008	Unilingual English	11	20	26	25	13	2	2	40	33	730
2008	Unilingual French	10	31	31	19	10	0	0	29	41	10
2008	Either English or French	7	15	30	30	14	3	2	46	23	99

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	30	30	13	5	0	1	18	52	748
2019	Unilingual English	18	25	31	16	7	1	1	24	44	626
2017	Bilingual	26	28	29	11	5	1	1	16	55	632
2017	Unilingual English	22	26	31	10	8	1	3	19	49	585
2017	Either English or French	18	22	33	14	9	2	3	23	42	80
2014	Bilingual	41	30	20	6	2	0	1	8	72	714
2014	Unilingual English	32	26	22	11	6	1	2	17	60	704
2014	Either English or French	16	38	24	9	10	1	1	19	56	81
2011	Bilingual	41	30	20	5	2	0	2	7	72	914
2011	Unilingual English	30	23	24	13	7	1	3	20	55	948
2011	Either English or French	27	23	22	14	10	2	2	25	52	125
2008	Bilingual	33	30	21	10	4	1	2	14	64	614
2008	Unilingual English	22	26	27	13	8	2	2	22	50	728
2008	Unilingual French	10	33	28	29	0	0	0	29	43	10
2008	Either English or French	28	22	23	17	8	1	2	25	51	98

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	24	37	20	6	0	1	27	36	750
2019	Unilingual English	5	12	31	34	18	1	0	52	17	622
2017	Bilingual	12	24	36	19	7	1	1	26	37	630
2017	Unilingual English	8	14	31	29	15	0	3	45	23	580
2017	Either English or French	4	9	28	33	23	1	2	58	13	81
2014	Bilingual	19	29	32	15	4	0	1	19	49	712
2014	Unilingual English	11	19	29	27	13	0	2	40	30	706
2014	Either English or French	6	16	31	29	10	3	4	42	24	82
2011	Bilingual	21	29	30	13	6	1	2	19	51	916
2011	Unilingual English	10	16	31	27	11	1	2	40	28	947
2011	Either English or French	7	6	29	31	21	2	4	56	14	123
2008	Bilingual	22	23	30	17	6	1	1	23	46	612
2008	Unilingual English	7	16	32	27	15	1	2	43	23	729
2008	Unilingual French	19	43	19	0	20	0	0	20	61	10
2008	Either English or French	8	16	30	30	14	0	2	45	24	99

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	20	32	20	11	1	2	32	35	748
2019	Unilingual English	14	21	26	21	15	2	1	37	36	623
2017	Bilingual	20	27	26	17	7	1	2	25	49	629
2017	Unilingual English	22	23	25	14	12	1	3	28	47	585
2017	Either English or French	14	18	28	15	22	2	1	38	33	81
2014	Bilingual	27	31	26	11	3	1	2	15	59	713
2014	Unilingual English	24	23	23	16	11	0	2	28	49	704
2014	Either English or French	7	35	29	13	12	2	3	26	44	82
2011	Bilingual	24	29	26	12	6	1	3	18	55	916
2011	Unilingual English	19	20	29	17	9	2	4	28	41	949
2011	Either English or French	11	16	27	23	17	3	4	43	29	125
2008	Bilingual	20	27	24	17	9	1	3	26	49	614
2008	Unilingual English	13	20	31	20	13	1	3	34	34	726
2008	Unilingual French	9	21	40	19	10	0	0	29	31	10
2008	Either English or French	10	25	24	26	12	0	3	39	36	99

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	19	32	22	11	1	2	34	32	743
2019	Unilingual English	8	17	22	26	22	2	2	50	26	626
2017	Bilingual	14	21	32	20	9	2	2	31	36	633
2017	Unilingual English	11	18	24	25	16	2	4	44	31	583
2017	Either English or French	11	14	26	20	23	5	1	46	26	81
2014	Bilingual	16	23	33	19	6	1	3	26	40	713
2014	Unilingual English	12	14	26	25	17	2	4	45	27	704
2014	Either English or French	3	21	29	19	16	3	9	40	27	82
2011	Bilingual	17	22	32	16	8	2	3	25	41	915
2011	Unilingual English	12	15	27	24	15	3	5	42	29	947
2011	Either English or French	9	18	25	20	20	3	6	43	29	125
2008	Bilingual	23	26	26	14	7	2	2	22	51	612
2008	Unilingual English	12	20	26	19	16	3	4	38	34	729
2008	Unilingual French	9	43	19	9	20	0	0	29	52	10
2008	Either English or French	7	19	27	23	17	0	7	42	28	99

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	28	32	12	5	1	1	18	49	751
2019	Unilingual English	15	24	32	17	10	2	1	27	40	624
2017	Bilingual	19	30	32	11	5	1	2	17	50	634
2017	Unilingual English	19	25	30	12	8	2	4	21	47	582
2017	Either English or French	19	20	30	17	8	5	1	27	41	81
2014	Bilingual	30	31	27	9	2	1	1	11	61	714
2014	Unilingual English	27	24	25	12	8	1	3	21	53	706
2014	Either English or French	18	29	26	12	8	4	3	21	51	81

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	26	35	17	9	0	1	26	39	750
2019	Unilingual English	10	19	31	26	13	1	0	39	29	625

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	68	17	5	6	4	0	0	85	10	752
2019	Unilingual English	77	11	7	1	2	0	2	90	3	631
2017	Bilingual	65	17	5	7	5	0	0	83	12	636
2017	Unilingual English	76	11	4	2	1	1	6	93	3	584
2017	Either English or French	84	11	4	1	0	0	0	95	1	80
2014	Bilingual	64	17	5	7	6	0	1	82	14	715
2014	Unilingual English	81	9	4	1	1	0	4	94	2	707
2014	Either English or French	82	8	7	0	1	0	1	91	1	82
2011	Bilingual	63	18	4	7	6	0	1	82	14	916
2011	Unilingual English	77	12	3	1	1	0	5	94	3	949
2011	Either English or French	78	10	7	1	1	0	3	91	2	127
2008	Bilingual	60	17	5	6	9	0	2	79	16	616
2008	Unilingual English	77	8	4	2	2	0	7	91	4	731
2008	Unilingual French	47	21	0	20	0	0	12	78	22	10
2008	Either English or French	75	12	4	2	0	1	6	94	2	99

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	29	12	9	6	6	5	69	17	751
2019	Unilingual English	30	27	15	13	7	4	4	62	22	629
2017	Bilingual	27	33	12	10	10	5	3	65	21	636
2017	Unilingual English	25	28	14	14	10	4	5	58	27	585
2017	Either English or French	38	29	9	7	6	4	6	75	15	81
2014	Bilingual	28	30	14	13	9	3	3	62	23	715
2014	Unilingual English	32	32	10	12	8	3	2	67	22	707
2014	Either English or French	36	30	13	9	7	2	3	69	17	82

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	29	7	8	5	0	79	14	747
2019	Unilingual English	44	26	10	10	8	1	71	19	629
2017	Bilingual	45	29	7	11	7	0	74	18	636
2017	Unilingual English	39	30	8	11	11	0	70	22	584
2017	Either English or French	48	32	8	6	5	0	80	12	81
2014	Bilingual	41	28	9	13	8	1	70	21	714
2014	Unilingual English	43	27	9	12	9	0	70	21	706
2014	Either English or French	40	21	17	17	6	0	61	22	82

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	28	5	6	3	87	9	750
2019	Unilingual English	52	30	7	8	3	82	11	629
2017	Bilingual	49	33	7	7	3	82	10	635
2017	Unilingual English	44	35	8	8	5	79	13	585
2017	Either English or French	58	30	7	3	2	88	5	81
2014	Bilingual	42	37	9	9	4	79	13	712
2014	Unilingual English	46	34	8	9	3	80	12	707
2014	Either English or French	45	37	11	6	1	82	7	82

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	34	7	3	3	0	0	87	6	749
2019	Unilingual English	46	34	11	5	3	1	0	81	9	629

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	22	9	4	2	0	1	84	7	750
2019	Unilingual English	52	26	11	6	3	1	2	80	9	630

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	30	10	7	5	1	0	78	12	751
2019	Unilingual English	43	31	12	8	6	0	0	74	14	627
2017	Bilingual	41	36	7	10	5	1	0	77	16	636
2017	Unilingual English	41	34	9	8	7	1	0	76	15	585
2017	Either English or French	45	40	7	5	3	0	0	85	8	81
2014	Bilingual	34	35	14	11	6	0	0	69	17	714
2014	Unilingual English	35	38	12	9	6	0	0	73	15	707
2014	Either English or French	29	44	11	11	5	0	0	73	16	82
2011	Bilingual	35	35	10	12	7	0	0	70	19	918
2011	Unilingual English	35	37	10	10	7	1	0	73	18	951
2011	Either English or French	40	40	10	7	3	0	1	80	10	127
2008	Bilingual	34	34	12	12	8	1	1	68	19	616
2008	Unilingual English	35	35	10	12	8	0	0	71	20	729
2008	Unilingual French	18	62	20	0	0	0	0	80	0	10
2008	Either English or French	40	30	9	11	10	0	0	70	21	99

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	27	11	6	3	1	0	79	9	749
2019	Unilingual English	51	26	9	6	6	1	0	78	12	627
2017	Bilingual	48	29	8	9	4	1	0	79	13	636
2017	Unilingual English	46	30	10	9	4	1	0	77	13	586
2017	Either English or French	56	32	8	2	3	0	0	87	5	81
2014	Bilingual	40	31	13	8	6	2	0	72	14	713
2014	Unilingual English	42	34	11	7	5	1	0	77	12	707
2014	Either English or French	34	33	22	5	6	0	0	67	11	82
2011	Bilingual	42	29	11	8	7	3	0	73	15	918
2011	Unilingual English	44	28	10	8	7	2	0	74	15	951
2011	Either English or French	51	30	12	3	3	0	1	82	6	127
2008	Bilingual	43	31	9	8	6	2	1	76	15	616
2008	Unilingual English	44	29	8	11	8	1	0	73	19	728
2008	Unilingual French	28	43	10	10	0	10	0	78	11	10
2008	Either English or French	52	19	13	9	7	1	0	71	16	99

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	29	9	7	4	0	1	79	11	746
2019	Unilingual English	47	28	10	9	6	0	0	75	15	628
2017	Bilingual	43	32	9	9	7	0	0	76	15	633
2017	Unilingual English	42	31	9	10	7	0	0	74	17	586
2017	Either English or French	56	29	9	2	4	0	0	85	6	81
2014	Bilingual	38	33	11	11	6	1	0	72	17	714
2014	Unilingual English	41	32	10	10	6	1	0	74	16	706
2014	Either English or French	35	35	15	10	5	0	0	70	15	82
2011	Bilingual	38	35	9	10	7	1	1	74	17	918
2011	Unilingual English	38	33	9	10	8	1	0	72	19	947
2011	Either English or French	42	42	7	5	4	0	0	84	9	124
2008	Bilingual	36	33	11	11	8	0	1	69	19	616
2008	Unilingual English	39	32	7	12	9	0	0	71	22	728
2008	Unilingual French	69	12	10	10	0	0	0	80	10	10
2008	Either English or French	44	23	11	12	9	0	1	68	21	99

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	81	10	4	2	3	0	0	91	5	746
2019	Unilingual English	82	8	5	1	1	0	3	92	2	627
2017	Bilingual	77	13	4	3	4	0	0	90	6	636
2017	Unilingual English	81	7	4	1	0	1	6	94	2	586
2017	Either English or French	89	9	1	0	0	0	1	99	0	80
2014	Bilingual	75	13	4	3	4	0	1	88	7	714
2014	Unilingual English	84	7	3	1	1	1	3	95	2	706
2014	Either English or French	81	12	5	0	0	0	1	94	0	82
2011	Bilingual	74	12	3	4	5	0	1	88	9	917
2011	Unilingual English	82	9	3	1	1	0	4	95	2	951
2011	Either English or French	84	9	4	1	0	0	3	95	1	127
2008	Bilingual	75	9	3	5	6	0	2	86	11	615
2008	Unilingual English	84	5	3	1	1	1	6	95	2	729
2008	Unilingual French	78	12	0	0	10	0	0	90	10	10
2008	Either English or French	88	5	1	1	0	0	5	98	1	98

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	23	8	5	4	2	2	82	10	750
2019	Unilingual English	60	19	7	5	4	2	2	82	10	626
2017	Bilingual	47	25	8	6	6	4	3	78	13	637
2017	Unilingual English	55	21	6	6	5	3	4	81	12	584
2017	Either English or French	75	13	3	2	2	3	2	92	4	81
2014	Bilingual	41	23	10	9	9	4	5	69	20	714
2014	Unilingual English	53	21	10	4	6	3	3	79	11	705
2014	Either English or French	48	26	14	2	6	2	1	77	8	82
2011	Bilingual	39	26	8	11	10	2	5	70	22	916
2011	Unilingual English	49	26	8	7	6	2	2	78	13	952
2011	Either English or French	50	30	7	3	5	3	3	85	8	127

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	21	7	3	4	1	85	8	752
2019	Unilingual English	65	19	8	3	3	2	85	6	631
2017	Bilingual	59	22	9	5	5	1	81	10	636
2017	Unilingual English	60	22	10	4	4	1	82	8	584
2017	Either English or French	76	17	4	0	2	0	94	2	81

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	29	8	6	5	81	11	751
2019	Unilingual English	52	25	9	8	5	78	13	631
2017	Bilingual	50	28	7	8	7	78	15	636
2017	Unilingual English	51	26	9	7	6	77	14	584
2017	Either English or French	69	17	6	6	2	86	8	81
2014	Bilingual	42	31	11	10	7	73	16	714
2014	Unilingual English	47	28	10	8	7	75	14	707
2014	Either English or French	40	29	14	10	7	69	17	82

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	48	10	9	3	2	1	77	13	300

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	35	14	8	4	5	0	73	12	752
2019	Unilingual English	35	28	12	11	7	7	0	68	19	629
2017	Bilingual	26	34	15	12	6	6	0	64	20	635
2017	Unilingual English	24	36	15	10	8	7	0	64	20	584
2017	Either English or French	31	22	22	9	5	10	0	59	16	79
2014	Bilingual	18	31	19	15	9	7	0	53	26	715
2014	Unilingual English	23	37	12	11	8	9	0	66	21	705
2014	Either English or French	25	36	8	9	7	14	1	72	18	82
2011	Bilingual	19	31	15	14	12	8	0	55	28	916
2011	Unilingual English	20	31	17	13	10	8	1	57	25	948
2011	Either English or French	26	37	15	5	4	11	2	72	11	126

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	37	15	9	5	2	0	70	15	750
2019	Unilingual English	32	29	16	11	10	3	0	62	21	626
2017	Bilingual	23	36	16	14	9	1	0	59	24	637
2017	Unilingual English	22	33	15	15	12	3	0	57	27	584
2017	Either English or French	26	32	17	14	7	5	0	60	22	81
2014	Bilingual	16	31	19	20	12	2	0	47	33	714
2014	Unilingual English	20	33	18	14	12	3	0	55	27	707
2014	Either English or French	22	29	16	17	8	7	1	56	27	82
2011	Bilingual	16	30	17	19	14	4	0	48	35	915
2011	Unilingual English	20	32	16	15	14	3	0	53	30	947
2011	Either English or French	27	30	16	15	9	3	0	58	25	126
2008	Bilingual	22	32	18	16	10	2	0	55	26	615
2008	Unilingual English	28	32	14	13	11	3	0	61	25	730
2008	Unilingual French	19	30	20	31	0	0	0	49	31	10
2008	Either English or French	34	31	11	15	7	1	1	66	23	99

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	36	18	14	8	4	59	22	748
2019	Unilingual English	21	28	18	17	10	7	52	29	627
2017	Bilingual	16	35	16	19	10	3	53	30	636
2017	Unilingual English	15	29	19	16	14	6	47	33	584
2017	Either English or French	29	20	23	11	8	8	54	21	81
2014	Bilingual	10	26	21	23	16	4	38	40	714
2014	Unilingual English	15	27	19	19	14	6	45	35	707
2014	Either English or French	16	35	15	22	7	5	54	30	82
2011	Bilingual	8	28	16	25	18	6	38	45	919
2011	Unilingual English	9	29	19	23	15	5	40	40	949
2011	Either English or French	13	36	17	14	13	6	53	28	127
2008	Bilingual	11	31	17	22	14	6	44	38	615
2008	Unilingual English	13	32	15	22	10	7	49	35	727
2008	Unilingual French	0	39	12	29	0	19	49	36	10
2008	Either English or French	20	24	22	21	10	3	46	31	98

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	37	17	17	9	2	56	27	752
2019	Unilingual English	18	32	14	22	12	3	51	35	626
2017	Bilingual	13	33	19	20	14	2	47	34	635
2017	Unilingual English	14	27	16	24	17	3	41	42	586
2017	Either English or French	23	31	13	16	8	9	60	26	80
2014	Bilingual	8	29	18	26	17	1	38	44	714
2014	Unilingual English	12	30	17	22	15	4	44	39	707
2014	Either English or French	22	23	16	26	10	4	46	37	82
2011	Bilingual	8	28	16	25	19	3	38	46	916
2011	Unilingual English	10	32	17	23	16	2	42	40	945
2011	Either English or French	13	38	12	20	11	6	55	33	127
2008	Bilingual	12	28	17	25	15	2	42	41	613
2008	Unilingual English	15	33	13	22	14	3	49	37	730
2008	Unilingual French	12	28	9	29	12	10	44	46	10
2008	Either English or French	19	30	17	23	11	0	49	34	98

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	25	22	9	3	4	0	64	13	751
2019	Unilingual English	32	23	16	6	5	15	3	67	13	631

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	42	16	11	4	1	68	15	748
2019	Unilingual English	28	40	16	10	5	1	68	15	629
2017	Bilingual	21	42	18	13	6	1	63	18	636
2017	Unilingual English	25	37	17	13	7	2	63	20	585
2017	Either English or French	38	33	12	10	1	6	76	12	81
2014	Bilingual	19	42	19	13	6	1	62	19	714
2014	Unilingual English	21	44	18	10	5	1	67	15	707
2014	Either English or French	32	35	17	10	7	0	66	17	82
2011	Bilingual	21	43	14	13	7	1	65	21	917
2011	Unilingual English	24	42	15	11	5	2	68	16	949
2011	Either English or French	24	48	11	9	8	1	72	17	127

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	36	21	18	9	4	0	50	28	746
2019	Unilingual English	14	30	21	19	10	5	0	47	31	627

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	38	14	11	4	1	1	71	15	747
2019	Unilingual English	27	32	15	15	6	4	1	62	22	631
2017	Bilingual	41	37	11	5	3	1	1	79	9	634
2017	Unilingual English	32	37	12	11	5	3	1	71	16	584
2017	Either English or French	37	28	13	8	5	8	1	72	14	80
2014	Bilingual	31	38	13	10	5	3	1	72	15	714
2014	Unilingual English	31	37	12	12	5	4	0	70	17	706
2014	Either English or French	25	33	17	10	4	8	3	65	16	82
2011	Bilingual	35	33	10	10	7	4	1	72	18	917
2011	Unilingual English	30	35	14	8	6	6	1	69	15	951
2011	Either English or French	24	39	14	9	7	6	1	68	17	126
2008	Bilingual	32	33	13	11	7	4	0	68	18	616
2008	Unilingual English	29	34	13	11	7	5	1	67	19	728
2008	Unilingual French	28	34	10	0	10	19	0	76	12	10
2008	Either English or French	32	29	16	12	7	3	0	63	20	99

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	38	21	8	4	1	0	67	12	744
2019	Unilingual English	29	35	19	10	6	2	0	65	16	622

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	19	19	19	13	11	3	41	36	750
2019	Unilingual English	18	19	19	15	17	9	3	42	36	631
2017	Bilingual	15	21	17	16	18	9	3	41	40	635
2017	Unilingual English	16	21	16	15	22	8	2	41	41	584
2017	Either English or French	22	26	22	8	11	8	3	54	21	81
2014	Bilingual	10	17	18	21	22	9	3	30	49	714
2014	Unilingual English	14	17	20	18	20	10	2	35	43	707
2014	Either English or French	17	18	17	16	16	15	1	41	39	82
2011	Bilingual	10	15	17	20	19	15	4	31	47	917
2011	Unilingual English	11	20	18	16	21	11	3	37	43	949
2011	Either English or French	15	20	18	11	14	18	4	45	32	127

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	36	14	14	11	2	0	60	26	749
2019	Unilingual English	22	29	15	18	14	2	0	52	33	631
2017	Bilingual	23	33	16	18	9	2	0	56	27	636
2017	Unilingual English	20	28	14	19	16	2	0	50	36	586
2017	Either English or French	26	33	12	14	11	4	0	61	27	81
2014	Bilingual	17	35	19	16	10	2	0	54	27	714
2014	Unilingual English	23	29	17	16	13	2	1	53	29	707
2014	Either English or French	28	29	18	13	9	1	1	59	23	82
2011	Bilingual	23	34	16	16	10	2	0	58	26	917
2011	Unilingual English	23	33	16	14	11	2	0	57	26	953
2011	Either English or French	30	33	17	11	8	2	0	64	19	127
2008	Bilingual	28	36	16	11	6	3	0	66	18	615
2008	Unilingual English	26	34	11	14	13	2	1	61	27	727
2008	Unilingual French	9	31	29	31	0	0	0	40	31	10
2008	Either English or French	28	35	15	12	8	2	0	64	21	99

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	27	15	14	19	2	2	49	35	751
2019	Unilingual English	17	23	15	16	26	3	1	41	43	629
2017	Bilingual	18	25	14	21	19	1	2	44	41	632
2017	Unilingual English	13	18	13	21	32	2	2	32	54	585
2017	Either English or French	21	24	16	15	19	1	5	48	35	80
2014	Bilingual	13	23	16	23	20	3	2	38	45	714
2014	Unilingual English	13	18	12	24	28	3	2	32	55	707
2014	Either English or French	20	17	15	17	20	4	7	41	41	82
2011	Bilingual	15	27	16	21	18	2	2	44	40	918
2011	Unilingual English	13	26	14	21	23	3	1	40	46	951
2011	Either English or French	16	20	19	25	19	2	1	37	44	127
2008	Bilingual	20	35	13	17	11	2	1	57	29	615
2008	Unilingual English	15	31	12	15	22	3	2	49	38	726
2008	Unilingual French	10	24	29	0	10	10	18	46	14	10
2008	Either English or French	15	36	14	15	17	1	2	53	32	99

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	26	17	6	4	1	3	71	11	748
2019	Unilingual English	53	24	12	5	2	1	3	80	7	630

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	12	7	4	6	1	11	81	12	750
2019	Unilingual English	47	16	10	8	9	2	8	70	19	628

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	23	13	6	2	1	3	79	8	746
2019	Unilingual English	40	28	16	8	4	1	2	70	13	628

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	20	15	8	4	4	4	70	13	746
2019	Unilingual English	40	25	14	10	6	3	3	69	17	629

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	14	7	6	8	2	7	77	16	748
2019	Unilingual English	38	17	13	13	14	2	2	57	29	628

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	70	13	8	3	2	1	4	88	4	747
2019	Unilingual English	64	18	9	3	2	2	2	85	6	628

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	78	9	4	1	1	3	4	93	3	748
2019	Unilingual English	74	10	3	4	3	5	2	90	7	627

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	80	6	2	1	1	1	8	95	3	745
2019	Unilingual English	79	6	4	2	1	2	6	93	3	626

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	44	17	9	4	3	1	68	14	751
2019	Unilingual English	25	40	17	10	5	3	0	68	15	629
2017	Bilingual	18	39	20	13	6	3	0	59	20	636
2017	Unilingual English	18	35	20	16	7	4	0	55	24	584
2017	Either English or French	30	32	18	7	9	1	3	65	17	81

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	40	12	8	4	2	77	11	744
2019	Unilingual English	35	38	12	9	4	2	75	13	631
2017	Bilingual	35	44	12	6	3	0	80	9	637
2017	Unilingual English	38	39	12	7	3	2	78	10	583
2017	Either English or French	40	45	8	2	3	1	86	6	81
2014	Bilingual	34	39	15	7	3	3	74	10	714
2014	Unilingual English	42	35	11	5	4	3	80	9	706
2014	Either English or French	51	28	13	3	2	3	81	6	82
2011	Bilingual	30	39	15	8	5	3	72	13	919
2011	Unilingual English	32	40	14	5	5	3	75	10	950
2011	Either English or French	48	34	6	5	2	3	85	8	127

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	34	12	5	3	3	80	8	746
2019	Unilingual English	43	31	13	6	3	3	78	9	630
2017	Bilingual	39	37	14	4	2	3	78	7	636
2017	Unilingual English	39	33	14	6	4	4	75	10	583
2017	Either English or French	46	32	10	2	3	7	84	5	80
2014	Bilingual	39	34	15	4	2	6	77	6	714
2014	Unilingual English	43	32	12	4	4	5	78	9	703
2014	Either English or French	55	23	11	2	3	5	82	6	82

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	34	7	5	3	0	85	8	749
2019	Unilingual English	48	34	8	5	4	0	83	9	632
2017	Bilingual	43	37	10	6	3	0	80	9	636
2017	Unilingual English	40	37	11	5	6	0	78	11	586
2017	Either English or French	54	30	12	3	0	0	85	3	81
2014	Bilingual	37	39	13	8	3	0	76	11	711
2014	Unilingual English	47	33	11	5	4	0	80	9	705
2014	Either English or French	50	27	15	7	1	1	77	8	82
2011	Bilingual	34	40	12	8	5	1	75	13	917
2011	Unilingual English	41	36	11	6	4	0	78	11	951
2011	Either English or French	52	34	8	5	2	0	86	6	127
2008	Bilingual	34	41	12	8	4	1	75	12	614
2008	Unilingual English	39	37	12	7	4	1	77	11	728
2008	Unilingual French	31	28	29	12	0	0	59	12	10
2008	Either English or French	48	29	12	10	2	0	77	11	99

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	33	16	7	6	0	0	71	13	752
2019	Unilingual English	38	32	14	9	6	1	0	71	15	628
2017	Bilingual	30	34	18	12	6	1	0	65	18	636
2017	Unilingual English	33	30	17	12	7	1	0	64	20	585
2017	Either English or French	46	27	21	1	4	0	0	73	6	80
2014	Bilingual	18	33	22	17	10	1	0	51	27	712
2014	Unilingual English	28	37	17	10	7	1	0	65	17	707
2014	Either English or French	33	29	24	8	3	1	1	64	12	82
2011	Bilingual	20	35	19	15	10	1	0	55	25	914
2011	Unilingual English	28	37	17	10	7	1	0	66	17	951
2011	Either English or French	32	36	21	6	5	0	0	68	11	127

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	35	14	9	5	0	72	14	748
2019	Unilingual English	37	33	13	10	7	0	70	16	627
2017	Bilingual	29	36	18	11	5	0	66	16	636
2017	Unilingual English	33	31	15	13	8	1	64	21	586
2017	Either English or French	44	26	17	9	3	0	71	12	81
2014	Bilingual	19	35	18	19	8	0	54	27	713
2014	Unilingual English	27	36	18	12	6	0	64	18	707
2014	Either English or French	26	36	21	10	5	2	64	15	82
2011	Bilingual	21	37	16	16	9	0	58	25	913
2011	Unilingual English	26	39	16	11	7	0	66	18	951
2011	Either English or French	35	37	13	10	5	0	72	15	126
2008	Bilingual	27	39	14	13	6	0	66	20	614
2008	Unilingual English	33	39	12	11	5	0	72	16	731
2008	Unilingual French	28	43	20	10	0	0	71	10	10
2008	Either English or French	37	37	12	4	9	0	75	13	99

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	25	17	13	8	2	1	61	22	752
2019	Unilingual English	35	27	16	12	7	2	1	63	20	631
2017	Bilingual	25	27	22	14	8	3	1	55	23	635
2017	Unilingual English	31	24	17	15	9	4	0	57	25	586
2017	Either English or French	40	22	12	9	7	8	1	68	18	81
2014	Bilingual	20	25	20	17	13	4	1	48	31	714
2014	Unilingual English	30	27	17	13	9	4	0	59	23	706
2014	Either English or French	24	29	23	13	6	6	0	56	20	82
2011	Bilingual	22	27	18	14	13	5	0	52	28	917
2011	Unilingual English	30	26	18	12	10	4	0	58	23	951
2011	Either English or French	36	22	17	12	8	3	1	61	22	126
2008	Bilingual	27	28	18	15	9	3	0	57	24	615
2008	Unilingual English	32	27	16	13	7	4	1	62	21	729
2008	Unilingual French	28	10	41	22	0	0	0	38	22	10
2008	Either English or French	37	24	17	9	9	3	1	64	18	99

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	37	27	36	753
2019	Unilingual English	28	36	36	631
2017	Bilingual	42	25	33	636
2017	Unilingual English	27	39	34	584
2017	Either English or French	33	28	40	81
2014	Bilingual	41	22	37	715
2014	Unilingual English	25	40	34	706
2014	Either English or French	23	28	50	82
2011	Bilingual	37	27	37	916
2011	Unilingual English	27	36	37	953
2011	Either English or French	28	33	39	127

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	11	31	47	2	5	4	273
2019	Unilingual English	10	23	26	11	24	5	182
2017	Bilingual	9	27	50	4	3	7	267
2017	Unilingual English	16	16	31	8	22	7	165
2017	Either English or French	3	6	19	3	66	3	25
2014	Bilingual	10	29	49	6	9999	6	296
2014	Unilingual English	11	27	36	15	9999	12	186
2014	Either English or French	5	20	31	21	9999	22	19
2011	Bilingual	10	27	48	7	9999	8	336
2011	Unilingual English	9	23	36	17	9999	14	267
2011	Either English or French	3	39	16	8	9999	34	36

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	43	6	6	1	1	2	86	8	748
2019	Unilingual English	29	48	9	8	4	1	1	79	12	629

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	22	5	3	1	6	2	90	4	748
2019	Unilingual English	52	24	9	3	3	8	2	84	6	630

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	751
2019	Unilingual English	12	88	631

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	49	51	92
2019	Unilingual English	38	62	79

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	66	34	92
2019	Unilingual English	63	37	79

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	92

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	92
2019	Unilingual English	0	100	79

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	92
2019	Unilingual English	10	90	79

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	5	95	92
2019	Unilingual English	6	94	79

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	33	67	91
2019	Unilingual English	36	64	79

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	45	55	91
2019	Unilingual English	42	58	79

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	52	48	91
2019	Unilingual English	45	55	79

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	37	63	91
2019	Unilingual English	42	58	79

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	29	71	91
2019	Unilingual English	38	62	79

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	54	46	91
2019	Unilingual English	49	51	79

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	30	70	91
2019	Unilingual English	30	70	79

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	91
2019	Unilingual English	0	100	79

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	91

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	11	89	79

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	49	51	91
2019	Unilingual English	41	59	79

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	91
2019	Unilingual English	16	84	79

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	91
2019	Unilingual English	15	85	79

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	51	49	91
2019	Unilingual English	41	59	79

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	29	71	91
2019	Unilingual English	29	71	79

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	91
2019	Unilingual English	14	86	79

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	91
2019	Unilingual English	11	89	79

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	91
2019	Unilingual English	10	90	79

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	91
2019	Unilingual English	9	91	79

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	91
2019	Unilingual English	34	66	79

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	19	81	749
2019	Unilingual English	19	81	632

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	14	16	9	9	31	8	45	29	749
2019	Unilingual English	14	12	18	10	10	26	11	41	31	632
2017	Bilingual	13	17	19	9	8	27	6	45	26	637
2017	Unilingual English	15	17	14	10	11	24	9	47	32	586
2017	Either English or French	20	11	21	9	4	24	11	48	19	81
2014	Bilingual	8	13	22	12	11	26	7	32	35	715
2014	Unilingual English	13	14	20	10	7	28	7	42	26	706
2014	Either English or French	12	21	17	7	4	26	12	54	19	82

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	31	18	6	6	8	0	67	13	750
2019	Unilingual English	29	28	16	9	7	10	1	64	18	630
2017	Bilingual	27	32	19	7	6	8	1	64	14	635
2017	Unilingual English	28	30	17	8	9	7	1	63	19	585
2017	Either English or French	32	29	16	7	0	15	2	73	8	81
2014	Bilingual	15	25	23	12	9	15	1	47	25	715
2014	Unilingual English	23	25	20	10	5	15	2	58	19	706
2014	Either English or French	21	25	26	6	3	10	8	56	11	82
2011	Bilingual	24	31	19	9	6	10	0	62	17	917
2011	Unilingual English	26	34	18	8	4	10	0	67	13	951
2011	Either English or French	28	37	16	3	3	12	1	74	7	126

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	753
2019	Unilingual English	8	92	632

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	41	59	45
2019	Unilingual English	41	59	47

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	75	25	45
2019	Unilingual English	76	24	47

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	47

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	45
2019	Unilingual English	0	100	47

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	9	91	47

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	45
2019	Unilingual English	21	79	47

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	45
2019	Unilingual English	12	88	47

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	45
2019	Unilingual English	10	90	47

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	45
2019	Unilingual English	26	74	47

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	30	70	45
2019	Unilingual English	30	70	47

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	45

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	11	89	47

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	11	89	45
2019	Unilingual English	12	88	47

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	45
2019	Unilingual English	0	100	47

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	21	79	45
2019	Unilingual English	13	87	47

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	45
2019	Unilingual English	0	100	47

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	45
2019	Unilingual English	17	83	47

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	27	73	44
2019	Unilingual English	36	64	46

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	44
2019	Unilingual English	13	87	46

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	44

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	16	84	46

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	11	89	46

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	44
2019	Unilingual English	0	100	46

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	48	52	44
2019	Unilingual English	48	52	46

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	752
2019	Unilingual English	10	90	630

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	12	18	5	2	38	9	53	13	748
2019	Unilingual English	16	12	20	6	4	32	11	47	17	629
2017	Bilingual	15	14	20	4	2	37	8	53	11	637
2017	Unilingual English	16	13	19	6	4	34	9	51	16	585
2017	Either English or French	24	7	15	1	3	39	11	62	9	81
2014	Bilingual	10	14	24	5	3	37	7	43	15	714
2014	Unilingual English	12	15	22	4	3	36	8	49	13	706
2014	Either English or French	15	12	23	5	0	37	8	49	9	82

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	29	17	4	2	13	1	74	7	747
2019	Unilingual English	32	26	18	6	4	13	1	69	11	630
2017	Bilingual	29	34	16	4	3	14	2	74	8	637
2017	Unilingual English	33	30	17	5	4	11	1	72	9	584
2017	Either English or French	35	21	14	1	1	24	3	78	3	81
2014	Bilingual	18	31	20	6	2	21	1	63	11	712
2014	Unilingual English	24	25	20	4	3	21	2	65	9	705
2014	Either English or French	23	26	28	2	1	13	6	61	4	82
2011	Bilingual	30	35	15	4	3	14	0	76	7	916
2011	Unilingual English	33	36	14	2	3	12	0	78	5	950
2011	Either English or French	41	34	9	1	1	14	0	87	2	126

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	28	22	14	14	0	1	49	28	750
2019	Unilingual English	19	28	24	14	14	1	1	48	28	628
2017	Bilingual	19	21	22	16	20	0	2	41	37	636
2017	Unilingual English	18	29	18	13	20	1	1	48	33	585
2017	Either English or French	17	20	23	17	19	0	4	38	37	81

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	30	25	17	11	0	47	28	750
2019	Unilingual English	20	32	28	12	9	1	52	21	631
2017	Bilingual	14	28	27	17	13	1	42	30	636
2017	Unilingual English	22	30	22	15	11	1	52	25	584
2017	Either English or French	25	33	17	15	8	3	60	23	81

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	34	26	14	9	0	51	23	743
2019	Unilingual English	33	35	19	7	5	1	68	12	628
2017	Bilingual	15	28	26	19	10	1	44	30	635
2017	Unilingual English	31	31	21	10	6	1	63	16	584
2017	Either English or French	42	25	17	7	5	3	70	13	81

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	28	22	16	14	1	1	47	31	745
2019	Unilingual English	25	25	21	15	14	0	1	50	29	630
2017	Bilingual	13	25	26	18	15	0	3	39	34	637
2017	Unilingual English	21	24	22	18	15	0	1	45	33	584
2017	Either English or French	27	17	27	18	9	0	1	45	27	81

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	27	14	8	6	0	3	71	14	743
2019	Unilingual English	55	25	11	4	3	0	3	82	7	624
2017	Bilingual	35	28	18	7	7	1	5	66	15	635
2017	Unilingual English	47	27	11	6	4	0	5	77	11	584
2017	Either English or French	52	18	11	5	5	1	7	77	11	81

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	31	20	15	10	0	0	55	25	746
2019	Unilingual English	34	29	21	9	5	0	0	64	15	630
2017	Bilingual	22	29	25	13	10	0	1	51	24	633
2017	Unilingual English	28	32	19	12	8	0	1	61	20	582
2017	Either English or French	24	29	31	10	5	1	0	53	15	81

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	35	21	12	5	0	0	62	17	747
2019	Unilingual English	27	35	20	10	6	1	1	63	16	629
2017	Bilingual	20	33	24	13	8	1	1	53	22	634
2017	Unilingual English	23	31	22	16	7	0	1	54	24	582
2017	Either English or French	36	21	20	15	5	2	1	58	21	79

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	35	24	13	6	0	0	57	19	744
2019	Unilingual English	27	35	21	11	6	0	0	62	17	629
2017	Bilingual	15	32	27	15	10	1	1	47	25	635
2017	Unilingual English	21	32	23	16	7	0	1	54	23	581
2017	Either English or French	27	28	25	14	4	0	2	56	19	81

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	34	21	13	9	0	0	57	22	743
2019	Unilingual English	28	28	22	12	9	0	0	57	20	629
2017	Bilingual	20	31	21	16	11	1	1	52	27	633
2017	Unilingual English	29	28	19	14	10	0	1	58	23	581
2017	Either English or French	38	25	18	12	6	0	1	64	18	81

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	27	14	9	5	0	1	72	14	747
2019	Unilingual English	43	24	15	9	8	1	1	68	17	625

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	33	18	13	4	0	0	65	17	745
2019	Unilingual English	36	33	19	7	4	0	1	71	10	626
2017	Bilingual	29	31	22	11	5	1	2	61	16	634
2017	Unilingual English	32	32	19	10	4	1	1	66	15	582
2017	Either English or French	39	25	21	7	7	0	1	64	14	81

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	27	13	5	3	2	78	9	744
2019	Unilingual English	54	24	13	5	4	1	78	9	629
2017	Bilingual	50	23	15	5	5	2	75	10	636
2017	Unilingual English	45	31	14	6	3	1	77	9	584
2017	Either English or French	56	22	13	7	1	1	78	8	81

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	12	6	2	2	0	6	90	4	736
2019	Unilingual English	74	13	6	2	2	0	4	90	4	626
2017	Bilingual	69	14	5	3	4	1	4	87	7	636
2017	Unilingual English	71	13	5	5	4	0	2	86	9	586
2017	Either English or French	76	12	6	0	4	1	1	90	4	81

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	12	5	3	3	0	3	88	7	746
2019	Unilingual English	70	13	7	3	3	1	2	86	7	631
2017	Bilingual	54	30	7	4	3	0	3	86	7	634
2017	Unilingual English	52	29	11	5	1	0	2	83	6	584
2017	Either English or French	62	24	9	3	2	0	0	86	5	81

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	26	10	3	2	0	1	84	6	744
2019	Unilingual English	53	30	8	5	2	0	1	85	7	628
2017	Bilingual	53	21	10	7	5	0	3	77	13	636
2017	Unilingual English	55	21	11	7	5	0	1	77	12	586
2017	Either English or French	56	24	15	2	2	1	0	81	4	80

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	21	11	8	4	0	1	76	12	739
2019	Unilingual English	58	20	10	7	4	1	1	79	11	627
2017	Bilingual	48	16	7	3	1	0	24	85	5	636
2017	Unilingual English	56	14	3	2	0	0	24	93	3	585
2017	Either English or French	65	10	4	1	1	0	19	92	2	80

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	19	5	3	1	20	88	5	742
2019	Unilingual English	60	9	4	2	0	25	92	3	621
2017	Bilingual	66	18	6	2	1	8	91	2	636
2017	Unilingual English	69	19	4	2	1	5	92	3	582
2017	Either English or French	67	15	6	1	1	10	91	3	81

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	16	6	1	1	1	4	92	2	744
2019	Unilingual English	69	19	6	1	1	0	4	92	2	628
2017	Bilingual	70	14	5	2	3	0	6	89	5	635
2017	Unilingual English	60	18	9	4	6	0	3	80	10	585
2017	Either English or French	51	15	2	17	8	2	4	71	27	81

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	14	4	2	2	0	4	91	5	745
2019	Unilingual English	63	15	9	5	6	1	2	80	11	630
2017	Bilingual	48	28	13	4	3	0	4	79	7	635
2017	Unilingual English	54	27	12	3	2	1	1	83	5	582
2017	Either English or French	61	23	8	4	2	0	2	86	6	81

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	27	15	4	3	0	2	78	7	741
2019	Unilingual English	48	33	11	3	1	1	2	84	5	627

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	36	35	12	4	0	49	16	751
2019	Unilingual English	13	41	31	11	4	0	54	15	631
2017	Bilingual	8	34	38	14	5	0	42	20	636
2017	Unilingual English	10	31	37	14	6	0	42	21	587
2017	Either English or French	11	30	47	7	3	1	42	10	81

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	20	37	23	10	34	30	747
2019	Unilingual English	10	14	43	24	9	33	24	625
2017	Bilingual	7	20	40	25	6	32	28	636
2017	Unilingual English	9	19	42	20	9	29	29	585
2017	Either English or French	5	13	41	33	9	41	18	80

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	39	11	7	2	1	0	80	9	751
2019	Unilingual English	33	41	12	8	3	2	0	76	11	627
2017	Bilingual	34	43	10	9	3	1	0	78	13	634
2017	Unilingual English	32	44	11	7	4	2	0	78	11	586
2017	Either English or French	35	43	12	4	3	0	2	80	8	81

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	39	15	11	7	1	0	66	18	752
2019	Unilingual English	26	34	16	14	8	2	0	62	22	628
2017	Bilingual	17	43	15	16	7	1	0	61	24	635
2017	Unilingual English	19	39	11	18	11	2	0	59	29	587
2017	Either English or French	31	37	14	13	1	2	2	70	15	81

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	20	80	752
2019	Unilingual English	15	85	631
2017	Bilingual	21	79	636
2017	Unilingual English	19	81	587
2017	Either English or French	21	79	81
2014	Bilingual	20	80	715
2014	Unilingual English	18	82	704
2014	Either English or French	16	84	82

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	85	15	150
2019	Unilingual English	82	18	102
2017	Bilingual	84	16	132
2017	Unilingual English	79	21	116
2017	Either English or French	76	24	19
2014	Bilingual	80	20	144
2014	Unilingual English	78	22	131
2014	Either English or French	69	31	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	35	2	8	5	1	0	86	13	125
2019	Unilingual English	50	28	7	9	5	0	0	78	15	84
2017	Bilingual	59	28	5	6	1	0	0	87	7	112
2017	Unilingual English	52	25	6	6	4	2	4	83	11	92
2017	Either English or French	40	39	15	0	6	0	0	79	6	15
2014	Bilingual	49	38	4	7	1	0	0	88	8	115
2014	Unilingual English	52	29	7	6	5	0	1	82	11	103
2014	Either English or French	49	20	11	10	10	0	0	69	20	10

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	30	21	14	11	1	1	23	77	747
2019	Unilingual English	20	32	24	12	8	3	0	21	79	629
2017	Bilingual	26	25	21	11	14	2	0	27	73	635
2017	Unilingual English	26	25	19	11	15	4	1	27	73	586
2017	Either English or French	28	20	26	5	19	1	0	29	71	81

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	63	37	563
2019	Unilingual English	60	40	477

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	548
2019	Unilingual English	42	58	468

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	24	17	20	20	2	6	37	45	555
2019	Unilingual English	14	22	22	19	16	1	6	39	38	468
2017	Bilingual	8	22	19	18	24	2	8	33	46	454
2017	Unilingual English	14	19	16	16	26	2	7	36	46	409
2017	Either English or French	22	20	8	19	21	1	9	47	44	57

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	5	13	13	24	37	2	6	20	67	555
2019	Unilingual English	4	15	18	23	33	2	5	21	60	468
2017	Bilingual	1	5	11	20	56	3	5	7	82	454
2017	Unilingual English	4	8	9	20	53	2	4	12	78	410
2017	Either English or French	1	17	8	21	45	1	5	20	71	57

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	29	22	16	12	14	0	6	55	28	743
2019	Unilingual English	38	17	16	10	9	2	8	61	21	619

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment