2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	41	45	3	9	2	85	11	1182
2019	First official language - French	42	43	4	9	3	85	11	305
2017	First official language - English	36	46	3	11	4	83	14	1070
2017	First official language - French	37	45	4	11	3	82	14	242
2014	First official language - English	35	44	4	12	4	79	16	1233
2014	First official language - French	33	50	7	8	2	83	10	277
2011	First official language - English	42	44	3	7	3	87	10	1583
2011	First official language - French	48	40	4	6	2	88	8	419
2008	First official language - English	46	41	3	8	3	87	10	1166
2008	First official language - French	52	37	4	7	1	89	8	293

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	81	13	3	2	1	0	0	95	3	1181
2019	First official language - French	37	22	10	20	10	0	0	59	30	304
2017	First official language - English	78	16	3	1	0	1	2	95	2	1070
2017	First official language - French	24	22	12	23	20	0	0	45	43	242
2014	First official language - English	77	17	2	2	1	0	1	95	3	1232
2014	First official language - French	23	21	11	23	21	0	1	44	45	276
2011	First official language - English	81	14	2	1	1	0	1	96	2	1580
2011	First official language - French	34	19	7	20	18	0	1	54	38	419
2008	First official language - English	82	13	2	1	1	0	0	96	2	1164
2008	First official language - French	34	20	10	23	13	0	1	54	36	293

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	34	7	9	5	0	79	14	1184
2019	First official language - French	47	36	6	7	3	0	84	10	303
2017	First official language - English	41	35	5	13	6	0	76	18	1068
2017	First official language - French	39	38	7	10	5	1	78	15	242
2014	First official language - English	37	34	8	12	9	0	71	21	1232
2014	First official language - French	34	38	8	12	9	0	72	20	277
2011	First official language - English	43	34	7	10	6	0	76	16	1578
2011	First official language - French	44	36	8	8	4	0	80	12	417

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	40	10	11	4	0	0	75	15	1177
2019	First official language - French	39	37	11	8	4	0	1	76	13	303
2018	First official language - English	30	41	9	15	5	0	1	71	20	945
2018	First official language - French	27	44	12	14	3	0	1	71	17	228
2017	First official language - English	33	40	9	13	6	0	0	72	19	1068
2017	First official language - French	32	41	14	10	3	0	0	73	13	242
2014	First official language - English	29	41	10	15	5	0	0	70	20	1230
2014	First official language - French	27	40	17	9	6	0	1	68	14	276
2011	First official language - English	29	43	12	10	5	1	1	73	15	1582
2011	First official language - French	35	37	13	9	5	0	1	73	13	417
2008	First official language - English	33	41	10	11	4	0	1	75	15	1167
2008	First official language - French	34	40	11	9	4	0	1	75	14	293

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	32	7	5	3	0	85	8	1173
2019	First official language - French	51	34	8	5	2	0	86	7	300
2017	First official language - English	54	32	6	6	2	0	86	8	1062
2017	First official language - French	50	39	7	2	2	1	90	4	240
2014	First official language - English	50	34	7	5	3	0	85	8	1232
2014	First official language - French	43	36	13	5	2	0	80	7	276

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	32	7	8	4	0	0	80	13	1180
2019	First official language - French	51	27	9	7	5	0	1	79	12	304
2018	First official language - English	45	33	9	8	4	0	0	79	12	939
2018	First official language - French	45	33	9	7	5	0	1	79	12	224
2017	First official language - English	47	33	7	8	5	0	0	80	13	1067
2017	First official language - French	41	30	12	11	4	0	0	72	16	242
2014	First official language - English	40	30	10	12	8	0	0	70	20	1235
2014	First official language - French	32	36	13	13	7	0	0	67	19	277
2011	First official language - English	41	35	8	9	6	0	0	77	15	1580
2011	First official language - French	40	34	11	8	6	1	1	76	14	419

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	37	11	8	6	75	14	1180
2019	First official language - French	36	41	12	8	3	77	12	305
2018	First official language - English	33	41	12	9	5	74	14	941
2018	First official language - French	31	41	12	13	4	71	17	226
2017	First official language - English	34	43	8	9	5	77	15	1070
2017	First official language - French	32	48	9	8	3	80	11	241
2014	First official language - English	29	45	11	9	7	73	16	1235
2014	First official language - French	22	51	12	11	4	73	15	277
2011	First official language - English	31	42	11	11	5	72	17	1579
2011	First official language - French	33	41	12	9	4	75	13	419
2008	First official language - English	33	44	9	9	4	78	13	1160
2008	First official language - French	35	40	15	8	2	75	10	293

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	34	12	13	7	0	69	19	1180
2019	First official language - French	36	38	12	10	4	0	74	14	304
2018	First official language - English	29	31	16	14	10	0	60	23	945
2018	First official language - French	29	36	16	12	7	0	65	20	226
2017	First official language - English	27	37	13	13	11	0	64	23	1069
2017	First official language - French	30	38	13	11	7	0	68	19	241
2014	First official language - English	23	35	14	17	10	0	58	28	1234
2014	First official language - French	22	39	17	14	6	1	61	21	277
2011	First official language - English	23	41	12	13	10	0	65	23	1583
2011	First official language - French	28	38	14	12	8	0	66	20	418

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	40	9	12	5	73	18	1174
2019	First official language - French	36	41	9	10	3	77	14	305
2018	First official language - English	30	42	11	12	6	72	17	941
2018	First official language - French	30	41	11	13	5	71	18	227
2017	First official language - English	33	39	8	13	7	72	20	1068
2017	First official language - French	30	41	15	11	3	72	14	241

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	36	9	7	3	0	80	10	1178
2019	First official language - French	42	39	10	5	4	0	81	9	303
2018	First official language - English	42	41	9	5	3	0	83	8	946
2018	First official language - French	39	39	14	7	1	0	78	8	227
2017	First official language - English	41	38	9	7	4	0	79	12	1068
2017	First official language - French	36	43	13	4	3	1	80	7	241
2014	First official language - English	39	39	10	8	3	1	79	11	1233
2014	First official language - French	32	44	14	7	3	0	76	10	276
2011	First official language - English	36	43	9	8	4	1	79	12	1582
2011	First official language - French	33	46	10	7	3	1	80	10	419
2008	First official language - English	39	40	10	7	3	0	79	10	1164
2008	First official language - French	38	39	12	7	3	1	77	10	293

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	35	12	11	7	0	70	17	1178
2019	First official language - French	37	39	10	10	5	0	76	14	303
2018	First official language - English	33	34	11	13	9	0	67	22	945
2018	First official language - French	28	40	17	10	5	0	68	15	227
2017	First official language - English	30	37	11	12	9	0	67	22	1069
2017	First official language - French	27	41	14	10	7	1	69	17	241

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	52	33	9	4	2	0	85	6	1171
2019	First official language - French	48	34	12	5	2	0	81	6	300
2018	First official language - English	50	36	9	4	2	0	85	5	935
2018	First official language - French	44	35	14	7	1	0	78	8	227
2017	First official language - English	52	35	7	4	2	0	87	6	1070
2017	First official language - French	46	39	11	2	2	0	85	4	241
2014	First official language - English	63	26	8	2	1	0	89	3	1233
2014	First official language - French	45	38	11	5	1	0	83	6	277
2011	First official language - English	56	32	7	4	1	0	88	5	1584
2011	First official language - French	53	32	9	3	2	1	86	4	416

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	40	11	10	6	0	73	16	1176
2019	First official language - French	29	39	17	10	4	1	69	14	303
2018	First official language - English	30	39	10	14	7	0	69	20	940
2018	First official language - French	29	35	17	12	7	0	64	19	226
2017	First official language - English	31	40	9	14	6	0	71	20	1069
2017	First official language - French	30	38	15	10	7	0	69	16	240
2014	First official language - English	25	42	10	15	8	0	67	23	1234
2014	First official language - French	18	44	15	15	7	0	62	22	277
2011	First official language - English	29	41	10	13	6	0	71	19	1583
2011	First official language - French	30	37	15	10	8	0	68	18	417

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	34	12	8	6	0	73	14	1177
2019	First official language - French	34	39	13	10	3	1	74	13	304
2018	First official language - English	39	32	12	10	6	0	71	17	937
2018	First official language - French	32	37	15	10	6	0	69	15	226
2017	First official language - English	36	35	11	12	7	0	71	19	1070
2017	First official language - French	32	37	13	11	6	0	69	17	241
2014	First official language - English	31	37	12	13	8	0	68	21	1233
2014	First official language - French	24	41	16	14	5	0	65	19	276

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	36	12	9	4	1	1	75	13	1161
2019	First official language - French	35	42	9	10	3	0	0	77	14	293
2018	First official language - English	31	37	15	11	6	0	1	68	17	943
2018	First official language - French	28	40	13	12	7	0	0	68	19	225
2017	First official language - English	34	37	11	11	6	0	1	72	17	1069
2017	First official language - French	29	42	15	10	5	0	1	71	14	241
2014	First official language - English	29	39	13	12	7	0	0	68	19	1233
2014	First official language - French	24	44	16	12	4	0	0	67	17	277
2011	First official language - English	39	38	11	8	3	1	0	78	12	1581
2011	First official language - French	34	45	10	6	4	0	1	79	10	418

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	39	8	7	4	81	11	1182
2019	First official language - French	43	35	13	6	2	78	9	305
2018	First official language - English	38	37	13	9	3	75	12	945
2018	First official language - French	36	41	11	9	3	77	12	226
2017	First official language - English	40	38	10	8	4	79	11	1066
2017	First official language - French	37	41	12	7	3	79	10	241
2014	First official language - English	38	38	12	8	5	76	12	1234
2014	First official language - French	25	50	16	7	3	74	10	277
2011	First official language - English	39	41	9	8	3	80	11	1584
2011	First official language - French	40	39	12	6	2	79	8	419
2008	First official language - English	42	43	6	6	3	85	9	1164
2008	First official language - French	41	43	8	7	1	84	7	292

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	34	16	9	4	0	0	71	13	1174
2019	First official language - French	41	30	17	7	4	0	1	72	11	301
2018	First official language - English	33	34	17	10	6	0	0	67	16	943
2018	First official language - French	42	31	12	12	2	0	0	73	15	228
2017	First official language - English	34	36	17	7	5	0	1	71	12	1068
2017	First official language - French	36	38	14	8	3	0	1	75	11	241
2014	First official language - English	30	34	19	10	6	0	0	65	16	1235
2014	First official language - French	31	38	18	8	3	1	0	70	12	277
2011	First official language - English	32	36	18	9	6	0	0	68	14	1583
2011	First official language - French	32	35	19	9	5	0	1	67	14	417
2008	First official language - English	27	34	20	11	7	0	1	61	19	1166
2008	First official language - French	28	33	20	13	5	0	0	62	19	292

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	21	39	21	9	0	1	31	30	1176
2019	First official language - French	6	23	37	23	8	0	2	31	30	303
2018	First official language - English	9	21	42	19	8	1	1	27	30	938
2018	First official language - French	7	26	40	20	6	0	1	26	34	228
2017	First official language - English	11	24	38	17	8	1	2	26	36	1066
2017	First official language - French	11	30	35	18	4	1	1	22	42	241
2014	First official language - English	13	27	36	17	6	1	1	23	41	1232
2014	First official language - French	9	38	31	16	4	1	1	20	48	277
2011	First official language - English	14	26	36	15	7	1	2	23	40	1577
2011	First official language - French	14	36	29	11	6	1	3	18	51	416
2008	First official language - English	9	29	38	16	6	0	2	22	39	1161
2008	First official language - French	12	33	29	17	7	1	1	25	46	293

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	8	15	27	29	19	1	1	49	24	1171
2019	First official language - French	7	15	29	25	19	4	2	46	23	301
2018	First official language - English	9	18	28	28	14	2	1	43	28	935
2018	First official language - French	10	23	33	18	13	0	1	32	34	227
2017	First official language - English	12	19	30	22	14	1	2	38	32	1060
2017	First official language - French	11	23	24	27	11	3	1	39	35	240
2014	First official language - English	14	23	31	19	10	1	2	30	38	1231
2014	First official language - French	11	28	29	19	7	4	1	28	41	276
2011	First official language - English	14	20	29	21	11	2	2	33	36	1576
2011	First official language - French	16	25	26	17	10	3	2	29	43	416
2008	First official language - English	11	21	29	23	12	2	2	36	34	1166
2008	First official language - French	18	25	26	17	11	1	2	29	45	292

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	26	32	15	7	1	1	22	46	1174
2019	First official language - French	25	32	25	10	6	2	1	16	59	302
2018	First official language - English	22	25	31	14	6	2	1	20	48	932
2018	First official language - French	30	30	26	10	3	0	1	13	61	228
2017	First official language - English	22	26	31	11	7	1	2	18	50	1064
2017	First official language - French	28	28	28	9	5	1	1	14	57	240
2014	First official language - English	34	28	22	9	5	1	1	14	63	1230
2014	First official language - French	43	33	16	5	2	1	1	7	77	277
2011	First official language - English	33	25	23	10	5	1	3	16	60	1576
2011	First official language - French	39	29	21	5	3	1	2	9	70	416
2008	First official language - English	26	27	25	12	6	1	2	19	55	1162
2008	First official language - French	30	28	22	9	8	2	1	18	60	293

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	7	16	33	28	14	0	0	43	24	1171
2019	First official language - French	10	23	33	24	7	1	2	32	34	304
2018	First official language - English	9	17	32	27	14	1	1	41	26	935
2018	First official language - French	9	23	33	25	9	0	2	34	32	227
2017	First official language - English	9	17	33	26	12	0	2	40	27	1060
2017	First official language - French	11	25	36	18	9	1	1	27	37	238
2014	First official language - English	14	23	30	23	9	0	1	33	37	1232
2014	First official language - French	16	27	36	15	4	1	1	20	44	276
2011	First official language - English	13	19	32	23	10	0	2	34	34	1573
2011	First official language - French	20	29	26	14	8	2	2	23	51	418
2008	First official language - English	11	19	32	24	12	1	2	37	31	1163
2008	First official language - French	23	20	28	18	8	3	0	26	44	292

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	13	20	29	20	14	1	1	36	35	1172
2019	First official language - French	14	17	28	23	10	3	4	36	33	302
2018	First official language - English	19	23	28	16	11	1	2	28	43	938
2018	First official language - French	15	27	28	19	9	0	3	28	43	228
2017	First official language - English	21	23	26	15	11	1	2	27	46	1064
2017	First official language - French	19	28	22	18	8	1	3	28	49	238
2014	First official language - English	25	26	24	14	8	1	2	23	52	1230
2014	First official language - French	22	32	29	11	4	1	2	15	55	277
2011	First official language - English	20	22	29	16	8	1	3	26	44	1577
2011	First official language - French	21	31	23	12	8	1	4	21	55	418
2008	First official language - English	15	23	29	19	11	1	3	31	39	1162
2008	First official language - French	17	25	23	17	13	1	4	31	44	292

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	9	17	26	25	19	1	2	46	27	1172
2019	First official language - French	13	18	30	19	13	3	4	34	34	300
2018	First official language - English	13	18	27	22	15	2	3	39	32	933
2018	First official language - French	15	29	27	14	13	1	1	28	44	226
2017	First official language - English	12	18	27	23	15	2	4	40	32	1064
2017	First official language - French	12	25	30	20	8	3	2	29	39	240
2014	First official language - English	13	17	29	23	13	2	4	38	32	1231
2014	First official language - French	15	22	32	18	8	1	3	28	39	276
2011	First official language - English	13	17	30	21	12	2	4	36	32	1576
2011	First official language - French	19	22	26	15	11	3	4	28	44	416
2008	First official language - English	14	21	28	19	14	2	3	34	37	1162
2008	First official language - French	27	29	20	12	8	3	2	21	58	293

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	26	33	14	8	2	1	23	44	1175
2019	First official language - French	16	26	31	13	8	3	3	22	45	304
2018	First official language - English	19	28	30	14	7	1	1	21	49	937
2018	First official language - French	24	31	28	12	4	1	0	16	56	228
2017	First official language - English	20	26	30	12	7	2	3	21	48	1063
2017	First official language - French	14	32	34	11	5	2	2	16	48	241
2014	First official language - English	29	26	26	11	5	1	2	17	57	1232
2014	First official language - French	23	35	27	9	3	0	2	13	59	277

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	21	33	22	11	0	0	34	33	1176
2019	First official language - French	8	25	38	19	9	0	0	29	33	303

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	82	11	4	1	1	0	1	94	2	1183
2019	First official language - French	38	25	10	16	10	0	1	63	27	304
2017	First official language - English	80	11	4	1	0	1	3	95	1	1066
2017	First official language - French	33	24	8	21	14	0	1	57	35	242
2014	First official language - English	81	11	4	1	1	0	3	95	2	1235
2014	First official language - French	37	18	10	17	16	0	2	56	34	277
2011	First official language - English	78	13	3	1	1	0	4	95	2	1578
2011	First official language - French	41	22	7	16	13	0	1	63	30	419
2008	First official language - English	77	11	4	1	1	0	5	94	3	1168
2008	First official language - French	40	16	8	14	20	0	3	57	35	293

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	32	28	13	12	7	5	4	65	20	1180
2019	First official language - French	29	31	14	8	5	5	8	69	15	304
2018	First official language - English	23	28	18	12	10	6	4	57	24	946
2018	First official language - French	23	35	16	7	6	6	7	67	15	228
2017	First official language - English	27	30	13	12	10	4	5	62	24	1068
2017	First official language - French	25	33	12	11	10	4	6	64	23	242
2014	First official language - English	32	32	12	12	8	2	2	66	21	1235
2014	First official language - French	24	27	16	14	8	5	5	57	25	277

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	26	9	10	7	1	0	74	17	1177
2019	First official language - French	50	32	7	7	4	0	0	82	11	302
2018	First official language - English	38	30	9	11	11	1	0	69	22	944
2018	First official language - French	41	36	9	7	5	0	1	79	12	228
2017	First official language - English	43	29	7	11	10	0	0	72	21	1067
2017	First official language - French	41	34	9	11	5	0	0	76	15	242
2014	First official language - English	42	27	9	13	9	0	0	69	22	1233
2014	First official language - French	41	31	10	10	7	1	1	72	17	277

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	29	6	7	3	84	11	1179
2019	First official language - French	58	28	5	6	2	86	9	303
2018	First official language - English	48	33	6	8	5	81	12	945
2018	First official language - French	47	42	5	3	2	89	6	226
2017	First official language - English	47	34	8	8	4	81	11	1069
2017	First official language - French	48	35	8	5	4	83	9	241
2014	First official language - English	45	35	8	9	3	80	12	1235
2014	First official language - French	38	39	10	9	5	77	14	274

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	33	9	5	3	1	83	8	1180
2019	First official language - French	47	37	9	4	3	0	84	7	302
2018	First official language - English	42	37	9	7	4	1	80	11	945
2018	First official language - French	37	43	12	4	3	0	81	7	228

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	56	24	9	5	3	1	1	82	8	1180
2019	First official language - French	55	23	12	5	2	0	3	80	7	303

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	31	10	8	5	0	0	76	13	1178
2019	First official language - French	45	31	12	7	5	0	1	76	12	304
2018	First official language - English	43	31	10	8	7	0	0	74	16	935
2018	First official language - French	39	37	13	8	3	0	0	76	11	224
2017	First official language - English	42	35	8	8	6	1	0	77	15	1068
2017	First official language - French	39	37	8	10	6	0	0	76	16	242
2014	First official language - English	35	38	11	10	6	0	0	73	16	1234
2014	First official language - French	31	33	20	10	5	0	0	65	15	277
2011	First official language - English	35	37	9	11	7	0	0	72	18	1582
2011	First official language - French	37	35	12	11	5	0	0	72	16	419
2008	First official language - English	36	35	10	12	8	0	0	71	20	1166
2008	First official language - French	31	33	16	11	8	0	1	64	20	293

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	25	10	6	4	1	0	79	11	1176
2019	First official language - French	46	30	13	6	4	1	1	77	10	302
2018	First official language - English	50	27	9	7	5	1	0	78	12	935
2018	First official language - French	47	33	11	6	3	0	0	80	9	224
2017	First official language - English	49	29	9	8	4	1	0	79	12	1068
2017	First official language - French	42	33	9	9	5	1	0	77	14	242
2014	First official language - English	42	31	12	8	6	1	0	75	14	1233
2014	First official language - French	33	37	17	7	4	2	1	72	11	277
2011	First official language - English	45	28	10	8	7	2	0	74	15	1582
2011	First official language - French	39	32	13	6	6	3	1	74	13	419
2008	First official language - English	45	29	8	10	7	1	0	74	17	1165
2008	First official language - French	40	30	12	9	6	4	0	72	16	293

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	26	10	8	5	1	0	76	13	1174
2019	First official language - French	45	33	9	7	4	0	1	79	12	304
2018	First official language - English	46	31	7	10	6	0	1	77	16	933
2018	First official language - French	47	31	14	4	4	0	0	79	8	224
2017	First official language - English	45	31	9	9	6	0	0	76	15	1067
2017	First official language - French	39	36	8	9	7	0	0	76	16	241
2014	First official language - English	41	32	10	11	6	0	0	73	17	1233
2014	First official language - French	32	35	18	9	4	2	0	68	14	277
2011	First official language - English	39	34	8	10	8	1	0	74	18	1575
2011	First official language - French	36	37	10	10	5	0	1	74	16	419
2008	First official language - English	39	32	8	12	9	0	0	71	21	1165
2008	First official language - French	35	31	14	11	8	0	0	66	20	293

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	87	7	3	0	1	0	2	96	1	1173
2019	First official language - French	63	16	7	7	7	0	0	79	14	303
2017	First official language - English	85	8	3	1	0	1	3	96	1	1068
2017	First official language - French	58	20	7	6	8	0	1	79	15	242
2014	First official language - English	84	9	3	0	1	0	3	96	1	1233
2014	First official language - French	57	17	7	9	8	0	1	75	17	277
2011	First official language - English	84	9	3	1	1	0	3	96	1	1581
2011	First official language - French	58	16	5	8	11	0	2	76	19	419
2008	First official language - English	86	6	2	1	1	0	4	96	2	1165
2008	First official language - French	60	11	4	10	13	0	3	73	23	292

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	60	20	7	5	4	2	2	82	10	1176
2019	First official language - French	58	23	8	3	4	1	3	84	8	303
2017	First official language - English	55	21	7	5	5	4	4	82	11	1068
2017	First official language - French	42	27	7	8	8	4	3	75	17	242
2014	First official language - English	49	21	10	5	7	3	4	76	14	1232
2014	First official language - French	38	24	12	10	8	3	4	67	20	277
2011	First official language - English	46	25	8	8	8	2	2	75	17	1582
2011	First official language - French	40	30	8	8	8	1	5	75	17	418

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	65	18	8	3	4	1	85	7	1183
2019	First official language - French	62	26	5	2	5	0	88	6	304
2018	First official language - English	58	24	8	4	6	1	82	10	934
2018	First official language - French	58	26	7	6	3	0	84	8	224
2017	First official language - English	61	21	9	4	4	1	83	8	1068
2017	First official language - French	56	25	9	3	5	1	82	9	241

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	53	26	9	7	5	80	12	1181
2019	First official language - French	51	30	10	5	4	81	9	305
2018	First official language - English	50	25	10	8	7	75	15	937
2018	First official language - French	46	34	11	6	2	80	9	225
2017	First official language - English	53	24	9	8	6	77	14	1068
2017	First official language - French	46	33	7	6	7	80	14	241
2014	First official language - English	45	28	10	9	7	74	16	1234
2014	First official language - French	39	33	13	8	6	73	14	277

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	48	11	10	3	1	1	76	13	317
2019	First official language - French	23	48	14	9	2	2	2	74	11	86

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	29	13	10	6	6	0	70	17	1182
2019	First official language - French	34	38	13	6	3	6	1	77	9	304
2018	First official language - English	28	31	16	11	8	5	0	62	20	942
2018	First official language - French	28	35	19	7	7	4	0	65	14	227
2017	First official language - English	25	34	15	11	8	7	0	63	20	1065
2017	First official language - French	24	36	18	11	6	6	0	64	18	241
2014	First official language - English	21	34	14	12	9	9	0	61	24	1233
2014	First official language - French	19	32	21	14	7	7	0	55	22	277
2011	First official language - English	21	32	16	13	10	8	1	57	25	1580
2011	First official language - French	19	32	17	12	12	8	0	56	26	416

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	33	32	15	10	8	2	0	66	19	1176
2019	First official language - French	33	34	18	6	5	4	1	69	12	304
2018	First official language - English	25	32	15	15	10	2	0	59	26	939
2018	First official language - French	23	34	21	10	9	2	0	59	20	228
2017	First official language - English	22	34	15	15	11	2	0	58	26	1068
2017	First official language - French	23	36	19	12	9	2	0	59	21	242
2014	First official language - English	19	32	17	17	12	3	0	52	30	1234
2014	First official language - French	16	30	23	19	8	4	0	48	28	277
2011	First official language - English	19	31	16	17	14	3	0	51	32	1577
2011	First official language - French	16	31	19	16	13	4	1	49	30	417
2008	First official language - English	27	32	15	15	10	2	0	60	25	1166
2008	First official language - French	20	33	18	14	11	3	0	55	26	293

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	21	32	16	16	9	5	0	56	27	1175
2019	First official language - French	22	33	23	11	5	6	1	59	17	303
2018	First official language - English	17	30	17	20	11	5	0	49	33	936
2018	First official language - French	15	30	24	16	10	4	1	48	27	228
2017	First official language - English	17	31	18	17	13	5	0	50	31	1067
2017	First official language - French	16	34	20	19	9	3	0	51	29	242
2014	First official language - English	13	27	18	21	16	5	0	43	38	1235
2014	First official language - French	11	24	28	21	10	6	0	37	33	276
2011	First official language - English	9	28	17	24	17	5	0	39	42	1581
2011	First official language - French	8	31	18	20	15	7	1	42	38	419
2008	First official language - English	13	31	15	23	12	6	0	47	37	1163
2008	First official language - French	11	29	21	19	12	7	0	44	34	292

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	33	15	20	11	3	0	53	32	1178
2019	First official language - French	21	35	20	14	7	3	0	58	22	304
2018	First official language - English	15	31	15	19	17	3	0	48	37	942
2018	First official language - French	16	31	24	16	10	2	1	48	27	228
2017	First official language - English	14	29	16	23	16	3	0	44	40	1068
2017	First official language - French	15	33	24	17	10	2	0	48	28	241
2014	First official language - English	11	29	16	25	17	3	0	41	43	1235
2014	First official language - French	11	30	26	19	12	3	0	42	32	276
2011	First official language - English	9	30	16	25	18	2	0	40	43	1575
2011	First official language - French	9	32	18	21	16	4	0	43	38	419
2008	First official language - English	14	32	14	24	14	3	0	47	39	1165
2008	First official language - French	16	26	22	20	15	2	0	43	35	291

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	24	18	6	4	12	2	68	12	1181
2019	First official language - French	34	24	22	13	5	3	0	59	18	304

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	41	15	11	4	1	69	16	1176
2019	First official language - French	25	43	19	8	4	1	69	12	303
2018	First official language - English	25	43	15	12	5	1	69	16	943
2018	First official language - French	22	45	19	11	3	0	67	14	228
2017	First official language - English	24	39	15	13	6	2	65	20	1067
2017	First official language - French	23	36	26	12	4	1	59	15	242
2014	First official language - English	21	43	18	11	5	1	65	17	1234
2014	First official language - French	18	41	22	13	5	0	59	18	277
2011	First official language - English	23	44	14	12	6	2	68	18	1580
2011	First official language - French	23	41	16	12	7	1	65	19	418

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	33	21	19	9	5	0	49	29	1173
2019	First official language - French	13	36	21	17	6	6	1	52	25	302

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	34	15	12	6	3	1	66	19	1177
2019	First official language - French	30	36	15	13	3	2	1	67	17	303
2018	First official language - English	31	37	14	11	4	3	1	70	16	938
2018	First official language - French	22	46	16	8	6	1	1	70	14	227
2017	First official language - English	37	36	11	9	4	3	1	75	13	1065
2017	First official language - French	35	38	14	6	5	1	1	74	11	241
2014	First official language - English	31	36	12	11	5	4	1	70	17	1233
2014	First official language - French	26	41	14	10	5	4	0	70	15	277
2011	First official language - English	30	35	13	10	7	5	1	69	17	1581
2011	First official language - French	36	33	11	8	6	5	1	73	15	418
2008	First official language - English	31	33	14	11	7	5	1	67	19	1166
2008	First official language - French	29	35	13	10	8	5	1	67	19	292

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	35	19	9	5	2	66	15	1164
2019	First official language - French	32	36	21	6	4	1	69	10	303
2018	First official language - English	29	38	18	9	5	1	68	14	938
2018	First official language - French	29	43	17	6	4	1	73	10	227

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	17	19	19	17	15	10	3	42	36	1181
2019	First official language - French	18	19	20	17	10	12	4	44	32	303
2018	First official language - English	14	20	18	19	16	10	3	39	40	940
2018	First official language - French	14	26	23	13	13	8	3	45	29	228
2017	First official language - English	17	21	18	15	19	8	3	42	38	1066
2017	First official language - French	14	22	13	16	21	11	4	42	43	241
2014	First official language - English	13	17	19	20	21	9	2	33	46	1234
2014	First official language - French	10	19	20	20	18	11	3	33	44	277
2011	First official language - English	11	18	17	18	20	13	4	35	45	1582
2011	First official language - French	10	17	20	16	18	14	4	34	41	417

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	31	15	17	13	2	0	55	30	1179
2019	First official language - French	29	35	15	12	8	2	0	65	20	303
2018	First official language - English	18	31	16	17	15	3	0	50	33	942
2018	First official language - French	18	33	21	16	10	2	0	52	26	227
2017	First official language - English	21	30	14	20	13	2	0	52	34	1070
2017	First official language - French	24	35	20	12	8	2	0	60	20	241
2014	First official language - English	21	31	17	17	12	2	1	53	30	1234
2014	First official language - French	18	37	23	14	6	3	0	56	20	277
2011	First official language - English	23	33	16	15	11	2	0	57	27	1583
2011	First official language - French	27	34	15	15	7	2	0	62	22	418
2008	First official language - English	26	35	13	13	10	2	0	63	24	1163
2008	First official language - French	29	34	16	11	6	3	0	65	18	293

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	25	14	15	23	3	2	45	40	1179
2019	First official language - French	21	25	20	14	15	3	2	48	31	303
2018	First official language - English	15	21	14	20	26	3	2	37	48	938
2018	First official language - French	21	22	16	22	16	1	2	44	39	227
2017	First official language - English	15	21	14	22	26	2	1	37	49	1066
2017	First official language - French	17	26	15	16	20	2	4	46	39	239
2014	First official language - English	13	20	14	23	25	3	2	34	51	1234
2014	First official language - French	15	22	16	22	18	5	2	39	44	277
2011	First official language - English	13	26	14	21	22	2	1	41	45	1582
2011	First official language - French	17	24	18	19	17	2	2	44	38	419
2008	First official language - English	17	33	13	16	18	2	1	52	35	1162
2008	First official language - French	20	32	15	16	11	4	3	55	29	293

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	24	14	6	3	1	3	76	9	1177
2019	First official language - French	43	28	17	6	3	1	4	74	9	304

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	16	10	8	9	2	8	71	18	1178
2019	First official language - French	67	7	3	3	2	1	18	91	5	304

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	45	26	14	7	4	1	2	74	11	1174
2019	First official language - French	50	22	16	6	2	1	3	75	8	304

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	42	23	14	9	6	3	4	69	16	1175
2019	First official language - French	46	21	15	8	3	4	4	73	11	303

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	47	16	10	10	11	2	4	67	22	1178
2019	First official language - French	49	12	9	9	12	2	7	68	22	302

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	67	16	9	2	2	2	3	87	4	1176
2019	First official language - French	65	16	7	5	2	1	4	85	8	303

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	75	9	4	3	3	5	3	90	6	1176
2019	First official language - French	77	11	3	2	1	2	4	94	3	303

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	80	6	3	2	1	2	6	93	4	1173
2019	First official language - French	76	8	2	1	1	1	11	95	2	301

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	42	17	10	4	3	0	68	14	1179
2019	First official language - French	22	43	17	9	4	3	1	68	14	304
2018	First official language - English	22	35	23	9	7	3	0	59	17	939
2018	First official language - French	19	37	27	9	6	2	0	57	16	228
2017	First official language - English	20	37	19	15	7	3	0	58	22	1066
2017	First official language - French	17	35	27	10	7	4	0	54	18	242

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	39	11	9	4	2	76	13	1174
2019	First official language - French	38	38	13	4	3	3	79	7	302
2018	First official language - English	39	38	11	7	3	1	78	10	942
2018	First official language - French	41	39	12	5	4	0	80	8	228
2017	First official language - English	38	41	11	6	3	1	79	10	1067
2017	First official language - French	33	45	13	6	2	1	79	8	242
2014	First official language - English	39	36	12	6	3	3	78	10	1233
2014	First official language - French	34	37	17	5	3	4	74	8	277
2011	First official language - English	33	40	14	6	4	3	74	11	1583
2011	First official language - French	30	39	15	7	5	4	72	12	419

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	44	31	13	5	2	3	0	78	8	1175
2019	First official language - French	44	37	11	3	3	2	0	82	6	304
2018	First official language - English	41	33	14	5	3	4	0	77	8	940
2018	First official language - French	42	35	13	5	2	3	0	80	7	228
2017	First official language - English	40	34	14	5	3	4	0	77	8	1064
2017	First official language - French	37	37	15	5	3	3	0	76	8	242
2014	First official language - English	42	32	13	4	3	5	0	79	8	1230
2014	First official language - French	36	34	17	5	1	6	1	76	6	277

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	50	33	7	5	4	0	83	9	1180
2019	First official language - French	51	35	9	3	2	0	86	5	304
2018	First official language - English	44	36	9	6	4	0	80	10	938
2018	First official language - French	44	39	11	4	2	0	83	6	228
2017	First official language - English	44	37	10	5	4	0	81	9	1069
2017	First official language - French	38	38	13	8	3	0	76	11	242
2014	First official language - English	43	34	12	6	4	0	78	10	1230
2014	First official language - French	36	41	14	7	2	0	77	9	276
2011	First official language - English	40	38	11	7	4	0	78	11	1583
2011	First official language - French	34	39	14	8	5	1	73	13	418
2008	First official language - English	39	37	13	8	3	0	76	11	1165
2008	First official language - French	31	43	11	9	5	1	75	14	291

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	39	32	15	8	6	1	71	14	1179
2019	First official language - French	39	34	17	6	4	1	73	10	304
2018	First official language - English	33	32	17	10	7	0	66	18	943
2018	First official language - French	34	34	15	10	6	0	68	16	228
2017	First official language - English	33	31	17	12	6	1	64	18	1068
2017	First official language - French	28	37	18	10	5	1	66	16	241
2014	First official language - English	24	34	19	13	8	1	59	22	1233
2014	First official language - French	21	37	21	13	7	0	58	21	276
2011	First official language - English	26	36	18	11	8	1	62	20	1580
2011	First official language - French	21	35	22	12	8	1	57	21	418

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	38	34	13	9	6	71	15	1175
2019	First official language - French	39	34	15	9	3	73	12	304
2018	First official language - English	31	34	15	12	6	66	19	940
2018	First official language - French	29	39	15	10	6	68	16	227
2017	First official language - English	33	32	16	12	7	65	19	1070
2017	First official language - French	26	40	21	7	5	67	12	241
2014	First official language - English	24	35	18	15	7	59	23	1234
2014	First official language - French	21	39	20	13	6	60	19	276
2011	First official language - English	25	38	15	13	8	64	21	1578
2011	First official language - French	23	35	19	15	7	59	22	418
2008	First official language - English	32	39	12	11	6	71	17	1168
2008	First official language - French	25	38	17	14	6	64	20	291

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	25	17	13	7	2	0	63	20	1181
2019	First official language - French	35	23	18	12	8	3	1	61	21	305
2018	First official language - English	31	24	18	14	11	2	0	57	25	942
2018	First official language - French	27	28	20	12	9	3	1	57	22	227
2017	First official language - English	30	25	18	14	9	4	0	58	23	1069
2017	First official language - French	25	26	23	15	8	2	1	53	24	241
2014	First official language - English	26	26	18	14	11	4	1	55	26	1233
2014	First official language - French	21	25	23	16	10	4	1	49	27	277
2011	First official language - English	28	27	18	13	11	4	0	57	24	1580
2011	First official language - French	23	24	18	15	12	7	1	51	30	419
2008	First official language - English	32	28	16	13	7	4	0	62	21	1166
2008	First official language - French	22	27	21	16	10	4	0	52	27	292

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	First official language - English	31	33	36	1182
2019	First official language - French	37	29	34	305
2018	First official language - English	31	34	35	941
2018	First official language - French	38	30	32	228
2017	First official language - English	33	32	35	1069
2017	First official language - French	38	30	33	241
2014	First official language - English	30	33	37	1233
2014	First official language - French	43	24	33	277
2011	First official language - English	31	32	37	1584
2011	First official language - French	33	32	36	417

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	First official language - English	11	26	34	6	17	6	371
2019	First official language - French	8	27	50	1	12	2	114
2018	First official language - English	8	23	41	10	13	4	301
2018	First official language - French	5	24	55	4	8	4	89
2017	First official language - English	12	21	40	5	15	6	367
2017	First official language - French	8	22	45	8	10	7	92
2014	First official language - English	11	27	40	12	9999	10	382
2014	First official language - French	8	28	54	3	9999	6	120
2011	First official language - English	9	27	39	12	9999	13	500
2011	First official language - French	11	22	49	9	9999	8	136

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	47	7	7	3	1	2	83	10	1179
2019	First official language - French	32	43	11	9	3	0	2	76	12	301

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	22	7	3	2	7	2	87	5	1180
2019	First official language - French	56	26	6	1	1	8	2	90	3	301

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	13	87	1180
2019	First official language - French	11	89	304
2018	First official language - English	16	84	943
2018	First official language - French	9	91	226

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	43	57	152
2019	First official language - French	55	45	34
2018	First official language - English	47	53	147
2018	First official language - French	44	56	21

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	65	35	152
2019	First official language - French	59	41	34

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	5	95	152
2019	First official language - French	17	83	34

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	152
2019	First official language - French	100	34
2018	First official language - English	100	147
2018	First official language - French	100	21

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	36	64	151
2019	First official language - French	32	68	34
2018	First official language - English	41	59	147
2018	First official language - French	25	75	21

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	46	54	151
2019	First official language - French	53	47	34
2018	First official language - English	49	51	147
2018	First official language - French	51	49	21

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	52	48	151
2019	First official language - French	49	51	34
2018	First official language - English	51	49	147
2018	First official language - French	57	43	21

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	42	58	151
2019	First official language - French	28	72	34
2018	First official language - English	47	53	147
2018	First official language - French	48	52	21

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	52	48	151
2019	First official language - French	43	57	34
2018	First official language - English	55	45	147
2018	First official language - French	67	33	21

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	151
2019	First official language - French	28	72	34
2018	First official language - English	36	64	147
2018	First official language - French	34	66	21

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	151
2019	First official language - French	0	100	34

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	50	50	151
2019	First official language - French	36	64	34
2018	First official language - English	51	49	147
2018	First official language - French	56	44	21

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	14	86	151
2019	First official language - French	22	78	34
2018	First official language - English	25	75	147
2018	First official language - French	25	75	21

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	151
2019	First official language - French	19	81	34

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	44	56	151
2019	First official language - French	46	54	34

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	28	72	151
2019	First official language - French	24	76	34
2018	First official language - English	33	67	147
2018	First official language - French	38	62	21

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	151
2019	First official language - French	16	84	34
2018	First official language - English	18	82	147
2018	First official language - French	33	67	21

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	8	92	151
2019	First official language - French	28	72	34
2018	First official language - English	11	89	147
2018	First official language - French	34	66	21

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	151
2019	First official language - French	17	83	34

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	35	65	151
2019	First official language - French	25	75	34

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	19	81	1177
2019	First official language - French	17	83	305

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	14	13	18	9	10	28	9	42	30	1182
2019	First official language - French	12	14	14	9	6	33	13	48	27	303
2018	First official language - English	13	15	21	10	8	27	6	42	27	942
2018	First official language - French	14	19	16	7	4	28	12	55	18	227
2017	First official language - English	15	17	16	10	10	24	8	47	30	1070
2017	First official language - French	13	13	22	7	6	31	9	43	21	242
2014	First official language - English	11	15	21	10	9	26	7	39	30	1234
2014	First official language - French	8	12	23	11	6	32	8	33	29	277

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	30	29	15	8	7	9	1	66	17	1179
2019	First official language - French	31	33	19	5	3	10	0	70	9	304
2018	First official language - English	27	32	19	8	6	8	0	64	16	942
2018	First official language - French	27	35	17	6	3	11	1	71	10	227
2017	First official language - English	28	31	18	8	8	8	1	64	17	1067
2017	First official language - French	27	31	19	7	5	10	1	65	13	242
2014	First official language - English	20	24	22	11	7	14	2	52	21	1234
2014	First official language - French	15	29	19	10	4	20	2	56	19	277
2011	First official language - English	25	33	18	9	5	10	0	65	15	1580
2011	First official language - French	26	34	18	6	5	11	0	67	13	419

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	7	93	1184
2019	First official language - French	8	92	305
2018	First official language - English	7	93	945
2018	First official language - French	7	93	227

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	83
2019	First official language - French	61	39	22
2018	First official language - English	31	69	65
2018	First official language - French	57	43	16

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	82	18	83
2019	First official language - French	51	49	22

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	83
2019	First official language - French	100	22
2018	First official language - English	100	65
2018	First official language - French	100	16

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	30	70	83
2019	First official language - French	29	71	22
2018	First official language - English	15	85	65
2018	First official language - French	32	68	16

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	First official language - English	100	83
2019	First official language - French	100	22
2018	First official language - English	100	65
2018	First official language - French	100	16

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	0	100	83
2019	First official language - French	0	100	22

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	15	85	83
2019	First official language - French	27	73	22
2018	First official language - English	17	83	65
2018	First official language - French	41	59	16

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	29	71	82
2019	First official language - French	43	57	21
2018	First official language - English	30	70	65
2018	First official language - French	43	57	16

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	47	53	82
2019	First official language - French	42	58	21
2018	First official language - English	37	63	65
2018	First official language - French	46	54	16

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	9	91	1181
2019	First official language - French	8	92	304

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	16	12	20	5	4	34	10	50	15	1177
2019	First official language - French	16	9	16	5	2	39	12	52	15	303
2018	First official language - English	15	16	22	5	3	34	5	51	14	941
2018	First official language - French	13	19	17	4	3	35	10	58	12	227
2017	First official language - English	17	13	18	5	3	36	8	53	14	1069
2017	First official language - French	13	13	20	2	3	36	13	50	10	242
2014	First official language - English	12	15	23	4	3	36	8	46	13	1233
2014	First official language - French	9	13	22	5	2	42	7	43	14	277

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	34	27	16	5	3	13	2	72	9	1176
2019	First official language - French	33	30	18	3	2	14	0	73	6	304
2018	First official language - English	29	32	18	5	3	12	0	69	10	940
2018	First official language - French	26	33	17	5	3	15	0	70	9	228
2017	First official language - English	32	31	16	4	3	13	1	73	8	1068
2017	First official language - French	27	30	17	5	2	16	3	71	8	242
2014	First official language - English	23	27	21	5	3	19	2	63	9	1231
2014	First official language - French	15	32	17	6	2	26	3	65	11	276
2011	First official language - English	32	36	14	3	2	13	0	78	6	1578
2011	First official language - French	31	35	15	3	3	14	0	76	7	419

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	19	29	23	13	14	0	1	49	28	1177
2019	First official language - French	21	24	21	17	14	0	2	46	32	304
2018	First official language - English	16	26	25	14	18	0	1	43	32	942
2018	First official language - French	14	19	26	17	21	0	2	34	39	228
2017	First official language - English	19	26	20	14	18	1	2	46	34	1068
2017	First official language - French	16	18	20	17	25	0	4	35	43	241

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	18	32	25	13	10	0	51	24	1180
2019	First official language - French	20	28	29	14	8	0	49	23	304
2018	First official language - English	17	26	30	15	12	0	42	28	944
2018	First official language - French	15	25	28	24	7	0	41	31	228
2017	First official language - English	19	30	23	15	11	1	50	27	1066
2017	First official language - French	16	26	27	17	13	1	42	30	242

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	27	35	21	10	7	1	62	17	1171
2019	First official language - French	21	31	25	16	5	0	53	22	303
2018	First official language - English	24	31	24	12	7	1	56	19	937
2018	First official language - French	22	28	26	18	6	1	50	24	227
2017	First official language - English	26	31	21	13	8	1	58	21	1065
2017	First official language - French	16	23	31	20	8	2	40	28	242

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	23	27	22	15	14	0	0	50	29	1178
2019	First official language - French	22	28	17	18	13	0	2	51	32	299
2018	First official language - English	18	25	23	18	14	1	2	44	33	938
2018	First official language - French	19	17	29	20	13	0	1	37	33	228
2017	First official language - English	18	24	24	17	15	0	1	44	32	1067
2017	First official language - French	14	22	25	20	15	0	3	38	36	242

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	49	26	13	5	4	0	2	78	9	1167
2019	First official language - French	47	23	13	7	4	1	5	74	13	301
2018	First official language - English	43	26	13	7	5	0	5	73	13	935
2018	First official language - French	45	23	16	7	3	0	6	72	11	227
2017	First official language - English	43	26	13	7	5	1	5	74	13	1066
2017	First official language - French	32	28	21	5	6	1	7	66	12	241

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	29	30	22	11	7	0	60	18	1177
2019	First official language - French	27	34	15	13	10	1	62	23	303
2018	First official language - English	26	29	23	12	9	1	56	21	939
2018	First official language - French	29	22	26	13	10	0	51	23	227
2017	First official language - English	25	32	22	13	8	1	57	21	1062
2017	First official language - French	26	25	26	13	9	1	51	22	241

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	35	19	11	6	1	0	64	17	1179
2019	First official language - French	27	34	24	10	3	0	1	62	14	301
2018	First official language - English	21	34	24	12	8	1	1	56	20	939
2018	First official language - French	24	34	27	9	6	0	0	58	15	227
2017	First official language - English	22	31	23	15	8	1	1	54	23	1060
2017	First official language - French	23	31	23	14	6	0	2	56	21	242

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	24	36	23	12	6	0	0	59	18	1176
2019	First official language - French	26	34	24	10	5	1	0	61	15	300
2018	First official language - English	18	34	27	12	8	0	1	53	20	940
2018	First official language - French	21	28	34	12	5	0	0	49	17	227
2017	First official language - English	19	32	24	15	8	0	1	52	23	1062
2017	First official language - French	19	28	28	15	9	1	1	47	24	242

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	26	30	22	12	9	0	0	57	21	1176
2019	First official language - French	24	36	20	12	7	0	1	60	19	299
2018	First official language - English	23	30	26	10	9	0	1	54	20	940
2018	First official language - French	23	25	31	15	5	0	0	49	20	228
2017	First official language - English	27	29	19	15	10	0	1	56	25	1061
2017	First official language - French	21	29	25	13	11	1	1	51	24	241

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	43	26	15	9	6	0	1	70	15	1175
2019	First official language - French	46	27	13	9	4	0	1	74	13	301

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	35	33	18	9	4	0	1	69	13	1173
2019	First official language - French	32	32	19	12	4	0	0	64	16	301
2018	First official language - English	29	30	25	9	5	1	1	60	14	940
2018	First official language - French	29	34	21	11	4	0	0	63	16	228
2017	First official language - English	32	32	20	10	5	1	1	65	15	1063
2017	First official language - French	26	29	26	11	4	0	3	57	16	241

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	51	27	13	5	4	1	78	9	1177
2019	First official language - French	53	23	13	5	2	3	79	8	299
2018	First official language - English	48	24	14	7	6	1	73	13	934
2018	First official language - French	50	25	13	6	4	2	77	10	225
2017	First official language - English	47	28	15	6	3	1	76	9	1066
2017	First official language - French	53	21	12	5	4	4	78	10	242

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	73	13	5	2	2	5	90	4	1172
2019	First official language - French	68	12	8	1	1	9	89	3	293
2018	First official language - English	72	14	6	3	2	3	89	5	941
2018	First official language - French	64	17	10	3	2	4	85	6	228

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	72	12	7	3	4	1	2	86	7	1178
2019	First official language - French	71	13	5	4	4	0	4	88	7	302
2018	First official language - English	68	13	6	5	5	1	3	84	10	938
2018	First official language - French	65	16	7	3	3	0	7	86	7	228
2017	First official language - English	71	14	5	4	4	1	2	87	8	1070
2017	First official language - French	68	14	5	3	3	1	6	88	7	241

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	55	28	9	4	2	0	1	85	6	1174
2019	First official language - French	57	25	10	5	3	0	1	83	7	300
2018	First official language - English	53	27	11	5	3	0	1	81	8	940
2018	First official language - French	50	29	12	4	4	0	2	81	7	227
2017	First official language - English	53	30	9	4	2	0	2	84	6	1064
2017	First official language - French	56	25	7	5	3	1	4	84	9	242

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	21	10	7	5	0	1	78	11	1170
2019	First official language - French	55	20	11	9	3	1	1	76	13	297
2018	First official language - English	50	22	12	7	7	0	1	72	15	942
2018	First official language - French	43	27	17	5	6	0	2	71	11	227
2017	First official language - English	54	22	12	6	4	0	1	77	11	1068
2017	First official language - French	55	18	9	7	7	0	4	76	15	242

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	57	14	4	2	1	0	22	91	4	1166
2019	First official language - French	53	13	6	2	1	1	24	88	4	299
2018	First official language - English	49	15	6	1	1	0	27	88	3	937
2018	First official language - French	45	15	4	2	2	0	33	88	6	225
2017	First official language - English	54	15	5	2	1	0	23	90	4	1066
2017	First official language - French	49	12	6	2	1	0	29	86	5	242

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	70	19	5	1	1	0	4	92	2	1173
2019	First official language - French	72	14	7	1	1	1	4	90	3	300
2018	First official language - English	63	21	8	2	1	0	5	88	3	938
2018	First official language - French	64	21	5	2	2	0	6	91	4	227
2017	First official language - English	68	18	5	2	1	0	5	92	3	1065
2017	First official language - French	66	16	5	2	0	0	11	92	3	241

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	66	16	6	4	5	1	2	85	9	1175
2019	First official language - French	71	10	6	2	6	0	5	85	8	301
2018	First official language - English	66	16	5	5	5	0	3	85	10	941
2018	First official language - French	71	16	4	3	3	0	4	90	6	227
2017	First official language - English	64	16	7	4	5	0	3	83	9	1068
2017	First official language - French	66	13	5	4	4	0	9	86	9	240

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	48	31	13	4	2	2	81	6	1169
2019	First official language - French	52	23	15	4	3	2	77	7	301
2018	First official language - English	47	31	15	4	2	1	79	7	942
2018	First official language - French	46	28	16	4	2	4	78	6	225
2017	First official language - English	52	28	12	3	2	2	82	6	1064
2017	First official language - French	50	23	14	4	3	6	78	7	241

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	41	32	12	4	53	15	1182
2019	First official language - French	15	35	37	9	4	50	13	304
2018	First official language - English	10	33	37	16	5	43	21	943
2018	First official language - French	12	26	43	15	3	38	19	227
2017	First official language - English	9	33	38	13	6	42	19	1069
2017	First official language - French	10	30	40	17	3	40	19	242

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	10	17	41	23	9	0	33	27	1170
2019	First official language - French	7	16	37	28	11	0	39	23	303
2018	First official language - English	10	22	39	20	9	0	29	32	928
2018	First official language - French	6	22	43	20	10	0	30	27	223
2017	First official language - English	9	19	42	23	7	0	30	28	1067
2017	First official language - French	4	19	39	27	9	1	37	24	241

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	37	40	12	8	3	2	78	10	1174
2019	First official language - French	39	42	11	5	2	1	82	7	305
2018	First official language - English	39	41	10	6	3	1	81	9	940
2018	First official language - French	35	43	12	5	3	2	80	8	228
2017	First official language - English	34	43	10	8	3	2	79	12	1067
2017	First official language - French	28	44	14	8	4	2	73	12	241

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	28	34	16	13	8	2	63	21	1178
2019	First official language - French	23	46	15	8	6	1	70	14	305
2018	First official language - English	23	38	15	14	8	1	62	23	944
2018	First official language - French	22	39	19	14	4	2	63	18	228
2017	First official language - English	20	41	12	17	9	1	61	27	1070
2017	First official language - French	15	42	19	16	6	2	58	22	241

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	17	83	1182
2019	First official language - French	15	85	304
2017	First official language - English	20	80	1070
2017	First official language - French	17	83	242
2014	First official language - English	19	81	1232
2014	First official language - French	20	80	277

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	84	16	218
2019	First official language - French	82	18	48
2017	First official language - English	80	20	227
2017	First official language - French	91	9	42
2014	First official language - English	77	23	236
2014	First official language - French	82	18	55

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	46	33	6	9	6	1	0	79	15	180
2019	First official language - French	61	34	2	2	0	0	0	95	2	40
2017	First official language - English	55	27	6	5	4	1	2	85	9	184
2017	First official language - French	53	31	6	11	0	0	0	84	11	38
2014	First official language - English	52	32	6	6	3	0	1	85	9	183
2014	First official language - French	44	39	4	9	3	0	0	84	12	45

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	22	31	23	12	9	2	1	22	78	1179
2019	First official language - French	24	28	21	16	9	1	1	24	76	301
2018	First official language - English	23	28	24	10	12	2	1	24	76	945
2018	First official language - French	23	21	28	14	13	0	1	23	77	228
2017	First official language - English	26	25	21	10	14	3	1	27	73	1068
2017	First official language - French	28	21	19	12	19	1	0	28	72	242

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	62	38	888
2019	First official language - French	65	35	221

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	First official language - English	39	61	866
2019	First official language - French	39	61	215
2018	First official language - English	27	73	691
2018	First official language - French	26	74	172

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	12	23	20	19	18	2	6	38	41	869
2019	First official language - French	16	22	16	20	16	1	8	42	40	219
2018	First official language - English	10	24	16	18	24	1	6	37	45	690
2018	First official language - French	8	26	18	18	22	2	6	37	44	172
2017	First official language - English	13	19	16	18	25	2	7	35	47	751
2017	First official language - French	5	25	19	17	21	2	10	35	43	173

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	4	15	15	23	35	2	6	20	63	869
2019	First official language - French	8	13	13	24	33	3	6	23	63	219
2018	First official language - English	3	10	13	22	47	2	4	13	73	694
2018	First official language - French	3	9	12	24	47	2	3	13	75	171
2017	First official language - English	3	8	10	20	54	2	4	11	78	752
2017	First official language - French	0	5	11	23	54	2	6	5	83	173

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	First official language - English	36	20	15	10	11	1	7	61	22	1160
2019	First official language - French	28	18	18	15	12	0	8	50	30	301
2018	First official language - English	35	18	15	10	12	2	7	58	25	945
2018	First official language - French	31	17	13	12	17	1	9	54	31	227

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 98. What is your first official language?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment