2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	45	4	9	3	0	0	84	12	1264
2019	Term	44	44	1	9	1	0	1	89	10	103
2019	Casual	50	44	0	5	0	2	0	95	5	39
2019	Student	57	36	2	5	0	0	0	93	5	83
2017	Indeterminate (permanent)	34	47	4	11	4	0	0	82	15	1175
2017	Term	48	38	2	9	3	0	0	86	12	68
2017	Casual	41	51	4	3	0	0	0	92	3	29
2017	Student	63	30	0	7	0	0	0	93	7	38
2014	Indeterminate (permanent)	34	45	5	12	4	0	0	79	16	1379
2014	Term	46	42	3	3	7	0	0	87	10	88
2014	Casual	44	46	3	7	0	0	0	90	7	28
2014	Student	55	36	0	9	0	0	0	91	9	19
2011	Indeterminate (permanent)	43	44	3	7	3	0	0	86	10	1774
2011	Term	48	42	5	5	1	0	1	90	5	146
2011	Casual	54	41	2	2	0	0	0	96	2	45
2011	Student	51	37	7	3	3	0	0	87	6	33
2008	Indeterminate (permanent)	47	40	3	8	2	0	0	87	10	1295
2008	Term	54	39	2	4	2	0	0	93	5	107
2008	Casual	34	45	9	10	3	0	0	79	12	37
2008	Student	67	19	5	10	0	0	0	86	10	21

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	72	16	4	5	3	0	0	88	8	1264
2019	Term	74	17	3	3	2	0	2	92	5	102
2019	Casual	79	9	4	8	0	0	0	89	8	38
2019	Student	77	10	4	8	1	0	0	87	10	83
2017	Indeterminate (permanent)	67	17	5	6	4	0	1	86	10	1175
2017	Term	80	6	4	5	4	0	1	87	9	68
2017	Casual	56	36	3	0	4	0	0	92	4	29
2017	Student	82	10	5	0	0	3	0	94	0	38
2014	Indeterminate (permanent)	66	18	4	6	5	0	1	86	11	1377
2014	Term	71	18	4	3	4	0	0	89	7	88
2014	Casual	64	12	11	7	6	0	0	76	13	28
2014	Student	88	6	0	0	6	0	0	94	6	19
2011	Indeterminate (permanent)	71	15	3	5	5	0	1	87	10	1771
2011	Term	79	12	3	3	2	0	1	92	5	146
2011	Casual	73	14	2	7	0	0	5	91	7	44
2011	Student	85	15	0	0	0	0	0	100	0	33
2008	Indeterminate (permanent)	72	15	4	6	3	0	1	87	9	1293
2008	Term	81	8	3	5	3	0	0	89	8	107
2008	Casual	76	19	3	0	2	0	0	95	2	37
2008	Student	77	0	9	5	9	0	0	77	14	21

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	36	7	8	5	0	80	14	1265
2019	Term	54	28	6	7	5	0	82	12	103
2019	Casual	35	40	9	10	2	4	78	13	39
2019	Student	63	20	6	11	0	0	83	11	82
2017	Indeterminate (permanent)	40	37	5	12	6	0	76	18	1173
2017	Term	48	28	12	9	3	0	76	12	68
2017	Casual	44	35	3	6	3	8	86	10	29
2017	Student	54	24	6	15	0	0	79	15	38
2014	Indeterminate (permanent)	36	34	8	13	9	0	70	22	1378
2014	Term	41	35	8	5	11	0	76	16	88
2014	Casual	40	44	4	13	0	0	83	13	28
2014	Student	53	32	0	11	5	0	84	16	19
2011	Indeterminate (permanent)	42	34	7	10	6	0	77	16	1767
2011	Term	38	39	10	9	4	0	77	12	147
2011	Casual	69	18	4	4	0	4	91	4	45
2011	Student	53	30	7	4	6	0	83	10	32

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	39	10	11	4	0	0	74	15	1259
2019	Term	38	40	9	9	2	1	0	79	11	102
2019	Casual	25	41	9	12	0	0	13	76	14	39
2019	Student	38	41	10	9	2	0	0	79	11	82
2018	Indeterminate (permanent)	29	42	10	15	4	0	1	71	19	1032
2018	Term	35	36	9	10	10	0	0	71	20	63
2018	Casual	14	39	12	27	0	0	9	58	29	39
2018	Student	33	51	10	4	2	0	0	84	6	51
2017	Indeterminate (permanent)	32	39	11	13	6	0	0	71	18	1173
2017	Term	37	44	8	9	1	1	0	82	10	68
2017	Casual	25	56	0	9	3	3	3	87	13	29
2017	Student	46	36	3	8	7	0	0	82	15	38
2014	Indeterminate (permanent)	27	41	12	14	5	0	1	69	19	1375
2014	Term	40	38	9	10	3	0	0	78	13	88
2014	Casual	44	28	7	6	14	0	0	72	21	28
2014	Student	60	26	0	10	5	0	0	85	15	19
2011	Indeterminate (permanent)	29	42	13	10	5	0	1	72	15	1772
2011	Term	38	40	9	6	6	1	1	79	12	146
2011	Casual	35	32	9	18	2	0	5	70	21	44
2011	Student	24	44	10	10	6	3	3	73	17	33
2008	Indeterminate (permanent)	33	41	10	11	4	0	1	75	15	1296
2008	Term	40	38	9	9	4	0	0	78	13	107
2008	Casual	16	31	14	16	14	0	10	51	33	37
2008	Student	61	19	11	10	0	0	0	80	10	21

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	33	7	6	3	0	0	84	9	1253
2019	Term	58	31	6	3	1	0	0	90	4	102
2019	Casual	49	35	10	0	0	0	6	89	0	39
2019	Student	62	28	7	2	0	0	0	90	2	81
2017	Indeterminate (permanent)	52	34	6	6	2	0	0	86	8	1165
2017	Term	54	36	5	4	0	0	0	90	4	68
2017	Casual	53	32	10	6	0	0	0	84	6	29
2017	Student	73	20	4	0	0	0	3	96	0	38
2014	Indeterminate (permanent)	48	35	8	5	3	0	0	84	8	1376
2014	Term	56	29	7	6	2	0	0	85	8	89
2014	Casual	61	26	6	3	4	0	0	87	7	28
2014	Student	58	33	0	0	5	5	0	95	5	19

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	33	7	9	5	0	0	79	14	1261
2019	Term	51	30	6	8	5	0	0	81	13	103
2019	Casual	59	23	9	5	0	0	5	86	5	39
2019	Student	71	19	8	0	0	1	0	91	0	83
2018	Indeterminate (permanent)	43	35	9	9	5	0	0	78	14	1022
2018	Term	51	28	11	8	0	0	1	80	8	63
2018	Casual	67	23	7	0	0	2	0	92	0	39
2018	Student	73	20	2	0	2	2	2	96	2	51
2017	Indeterminate (permanent)	43	34	8	9	6	0	0	77	15	1172
2017	Term	59	31	3	6	2	0	0	90	7	68
2017	Casual	56	31	13	0	0	0	0	87	0	29
2017	Student	82	10	0	5	3	0	0	92	8	38
2014	Indeterminate (permanent)	37	31	11	13	8	0	0	68	21	1380
2014	Term	45	37	10	4	3	0	0	83	8	89
2014	Casual	58	21	7	6	8	0	0	79	14	28
2014	Student	59	30	5	6	0	0	0	89	6	19
2011	Indeterminate (permanent)	39	36	9	9	7	1	0	75	16	1771
2011	Term	49	36	8	5	2	1	0	85	6	146
2011	Casual	65	22	7	6	0	0	0	86	6	45
2011	Student	67	21	7	6	0	0	0	88	6	33

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	38	12	8	6	0	74	14	1262
2019	Term	47	32	11	7	3	0	79	10	103
2019	Casual	43	50	2	2	2	0	93	5	39
2019	Student	47	35	6	10	2	0	82	12	83
2018	Indeterminate (permanent)	32	41	13	10	5	0	72	15	1027
2018	Term	29	55	8	5	4	0	84	9	63
2018	Student	41	41	10	4	4	0	82	8	51
2017	Indeterminate (permanent)	32	45	8	10	5	0	77	15	1175
2017	Term	51	40	4	3	2	0	91	5	67
2017	Casual	27	40	14	16	3	0	67	19	29
2017	Student	51	30	14	3	3	0	80	5	38
2014	Indeterminate (permanent)	26	47	11	9	6	0	73	16	1380
2014	Term	41	38	10	7	2	1	80	10	89
2014	Casual	39	30	8	11	12	0	69	23	28
2014	Student	33	37	20	10	0	0	70	10	19
2011	Indeterminate (permanent)	30	42	12	11	6	0	72	16	1770
2011	Term	37	36	14	9	3	0	74	12	147
2011	Casual	43	38	7	11	2	0	81	13	45
2011	Student	38	49	3	10	0	0	87	10	32
2008	Indeterminate (permanent)	32	44	11	9	4	0	77	13	1290
2008	Term	45	42	7	6	0	0	87	6	107
2008	Casual	38	25	21	14	3	0	63	17	36
2008	Student	47	39	0	14	0	0	86	14	21

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	35	13	13	7	0	0	67	20	1262
2019	Term	37	38	12	9	4	0	0	75	13	103
2019	Casual	53	42	4	2	0	0	0	94	2	39
2019	Student	65	26	4	6	0	0	0	90	6	82
2018	Indeterminate (permanent)	26	32	17	14	10	0	0	58	24	1030
2018	Term	32	37	14	12	3	1	0	71	16	63
2018	Casual	42	33	8	12	0	0	6	79	13	39
2018	Student	69	24	4	2	2	0	0	92	4	51
2017	Indeterminate (permanent)	25	38	13	13	11	0	0	63	24	1173
2017	Term	38	33	12	16	0	2	0	72	16	68
2017	Casual	32	39	14	6	10	0	0	71	16	29
2017	Student	55	33	7	3	3	0	0	87	5	38
2014	Indeterminate (permanent)	21	36	15	17	10	0	0	58	27	1379
2014	Term	29	38	10	17	4	1	1	69	21	89
2014	Casual	55	14	10	13	8	0	0	68	22	28
2014	Student	54	36	0	10	0	0	0	90	10	19
2011	Indeterminate (permanent)	23	41	13	14	10	0	0	63	24	1773
2011	Term	26	44	15	9	5	1	0	70	14	146
2011	Casual	50	39	6	2	2	0	0	89	4	45
2011	Student	63	25	9	3	0	0	0	88	3	33

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	39	10	13	5	73	17	1257
2019	Term	34	47	5	5	8	81	13	102
2019	Casual	40	38	13	7	2	78	10	39
2019	Student	39	40	5	13	4	78	17	83
2018	Indeterminate (permanent)	29	41	11	12	6	71	18	1027
2018	Term	30	48	4	14	3	78	17	63
2018	Casual	38	31	11	13	8	69	20	39
2018	Student	31	47	12	6	4	78	10	51
2017	Indeterminate (permanent)	31	40	9	13	7	71	20	1173
2017	Term	51	34	7	5	3	84	9	68
2017	Casual	13	57	17	12	0	71	12	29
2017	Student	54	22	5	14	5	76	19	38

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	38	10	7	4	0	80	11	1260
2019	Term	50	35	7	5	3	0	85	8	103
2019	Casual	35	48	14	3	0	0	84	3	38
2019	Student	60	23	6	7	4	0	83	11	82
2018	Indeterminate (permanent)	40	42	10	6	2	0	82	8	1032
2018	Term	40	39	7	6	8	0	79	14	63
2018	Casual	50	37	8	5	0	0	87	5	39
2018	Student	51	37	6	4	2	0	88	6	51
2017	Indeterminate (permanent)	38	40	10	7	4	1	78	11	1172
2017	Term	58	23	9	7	3	0	81	10	68
2017	Casual	40	31	23	3	3	0	71	6	29
2017	Student	63	23	0	11	3	0	86	14	38
2014	Indeterminate (permanent)	37	40	11	8	3	1	77	11	1377
2014	Term	36	48	8	3	3	1	86	6	89
2014	Casual	54	27	8	7	3	0	82	10	28
2014	Student	55	35	0	10	0	0	90	10	19
2011	Indeterminate (permanent)	34	44	9	8	4	1	79	12	1773
2011	Term	42	39	8	9	2	0	81	11	146
2011	Casual	55	31	4	9	0	0	86	9	45
2011	Student	34	48	6	9	3	0	82	12	33
2008	Indeterminate (permanent)	38	40	11	7	4	1	78	11	1294
2008	Term	47	40	8	5	0	0	87	5	107
2008	Casual	42	31	16	8	3	0	73	11	36
2008	Student	48	29	9	8	5	0	77	13	21

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	35	12	11	7	0	70	18	1258
2019	Term	35	39	13	8	6	0	74	13	103
2019	Casual	52	34	7	6	0	0	87	6	39
2019	Student	49	35	7	8	0	0	84	8	83
2018	Indeterminate (permanent)	30	36	12	12	9	0	66	22	1031
2018	Term	35	31	9	16	9	0	66	25	63
2018	Casual	43	27	15	12	0	2	73	12	39
2018	Student	53	35	8	2	2	0	88	4	51
2017	Indeterminate (permanent)	27	39	11	13	10	0	66	22	1173
2017	Term	43	29	12	11	5	0	72	16	68
2017	Casual	40	27	20	7	6	0	67	13	29
2017	Student	51	30	11	6	3	0	80	9	38

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	33	10	4	2	83	7	1248
2019	Term	54	36	9	2	0	90	2	103
2019	Casual	66	18	13	2	0	84	2	39
2019	Student	52	35	7	6	0	87	6	83
2018	Indeterminate (permanent)	49	35	10	4	1	84	6	1022
2018	Term	46	38	10	3	4	83	7	63
2018	Casual	45	37	8	10	0	82	10	39
2018	Student	46	42	10	2	0	88	2	50
2017	Indeterminate (permanent)	50	36	8	4	2	86	6	1174
2017	Term	59	34	6	2	0	92	2	68
2017	Casual	36	45	13	6	0	80	6	29
2017	Student	59	33	0	5	3	92	8	38
2014	Indeterminate (permanent)	59	28	8	3	1	87	4	1378
2014	Term	68	23	6	1	1	91	2	89
2014	Casual	66	20	7	4	3	86	7	28
2014	Student	59	25	16	0	0	84	0	19
2011	Indeterminate (permanent)	55	32	8	4	1	87	5	1771
2011	Term	58	30	9	3	1	88	3	147
2011	Casual	65	25	10	0	0	90	0	45
2011	Student	49	45	4	3	0	93	3	33

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	41	12	10	6	0	0	71	16	1256
2019	Term	35	39	10	11	6	0	0	73	17	103
2019	Casual	42	35	17	6	0	0	0	77	6	39
2019	Student	51	31	7	5	5	0	1	83	10	83
2018	Indeterminate (permanent)	29	38	12	13	7	0	0	67	21	1025
2018	Term	25	42	7	23	2	1	0	68	25	63
2018	Casual	28	51	8	8	2	0	3	82	10	39
2018	Student	53	29	10	6	2	0	0	82	8	51
2017	Indeterminate (permanent)	29	41	10	13	7	0	0	70	21	1172
2017	Term	39	38	11	12	0	0	0	77	12	68
2017	Casual	26	48	3	17	6	0	0	74	23	29
2017	Student	60	22	13	4	2	0	0	82	6	38
2014	Indeterminate (permanent)	22	42	12	16	8	0	0	65	23	1379
2014	Term	31	41	10	13	5	0	0	72	18	89
2014	Casual	22	47	10	14	8	0	0	68	22	28
2014	Student	48	32	5	16	0	0	0	79	16	19
2011	Indeterminate (permanent)	29	40	11	13	7	0	0	69	20	1771
2011	Term	35	43	9	9	3	1	0	79	12	147
2011	Casual	56	31	4	4	4	0	0	87	9	45
2011	Student	41	36	9	8	3	0	3	79	12	33

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	36	13	9	6	0	73	15	1260
2019	Term	43	32	13	4	7	0	75	11	103
2019	Casual	47	30	13	5	0	5	81	5	37
2019	Student	55	25	8	11	0	0	81	11	83
2018	Indeterminate (permanent)	36	34	13	11	6	0	69	17	1023
2018	Term	43	27	13	10	7	0	70	17	63
2018	Casual	52	26	16	4	2	0	78	6	38
2018	Student	59	33	6	0	2	0	92	2	51
2017	Indeterminate (permanent)	34	35	12	12	7	0	69	19	1174
2017	Term	44	33	11	10	2	0	77	11	68
2017	Casual	26	48	10	10	6	0	74	16	29
2017	Student	59	21	5	10	5	0	79	15	38
2014	Indeterminate (permanent)	29	37	13	13	7	0	66	21	1377
2014	Term	38	37	11	10	4	0	75	14	89
2014	Casual	30	43	6	14	7	0	72	22	28
2014	Student	39	51	0	10	0	0	90	10	19

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	38	12	10	5	0	1	73	15	1234
2019	Term	40	41	11	5	3	0	0	81	8	101
2019	Casual	46	36	15	0	0	0	2	85	0	38
2019	Student	60	28	5	4	0	2	1	91	4	83
2018	Indeterminate (permanent)	29	38	15	12	6	0	0	67	18	1029
2018	Term	32	34	17	13	4	0	0	65	17	63
2018	Casual	35	47	7	3	3	0	6	87	6	38
2018	Student	54	32	6	0	4	0	4	90	4	50
2017	Indeterminate (permanent)	30	39	12	11	6	0	1	70	18	1174
2017	Term	45	36	11	9	0	0	0	81	9	68
2017	Casual	42	39	3	7	7	0	3	83	13	29
2017	Student	69	17	3	8	3	0	0	86	11	37
2014	Indeterminate (permanent)	27	40	14	12	7	0	0	67	19	1378
2014	Term	34	43	11	7	5	0	0	78	12	89
2014	Casual	44	25	7	20	4	0	0	69	24	28
2014	Student	40	41	10	5	0	0	5	84	5	19
2011	Indeterminate (permanent)	36	40	11	9	4	1	0	76	13	1770
2011	Term	47	41	7	1	2	2	0	90	3	147
2011	Casual	75	18	4	2	0	0	0	93	2	45
2011	Student	55	33	10	0	0	0	3	90	0	33

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	39	10	7	4	0	79	11	1265
2019	Term	53	34	8	4	1	0	87	5	103
2019	Casual	56	35	0	9	0	0	91	9	39
2019	Student	51	29	9	7	2	1	81	10	82
2018	Indeterminate (permanent)	36	38	13	10	3	0	74	13	1030
2018	Term	36	48	10	3	4	0	83	7	63
2018	Casual	52	38	3	5	3	0	90	8	39
2018	Student	55	33	10	0	2	0	88	2	51
2017	Indeterminate (permanent)	37	40	11	8	4	0	78	12	1170
2017	Term	55	34	8	3	0	0	89	3	68
2017	Casual	36	35	16	13	0	0	71	13	29
2017	Student	61	26	4	5	3	0	87	8	38
2014	Indeterminate (permanent)	34	40	13	8	4	0	74	12	1379
2014	Term	49	35	8	5	2	1	85	8	89
2014	Casual	43	38	8	4	7	0	81	12	28
2014	Student	40	55	5	0	0	0	95	0	19
2011	Indeterminate (permanent)	38	42	10	8	3	0	79	11	1774
2011	Term	49	34	10	5	1	1	83	6	147
2011	Casual	54	30	9	8	0	0	83	8	45
2011	Student	46	36	9	10	0	0	81	10	33
2008	Indeterminate (permanent)	40	44	7	6	3	0	84	9	1293
2008	Term	55	35	6	4	1	0	89	5	107
2008	Casual	45	41	7	5	3	0	85	8	36
2008	Student	51	30	5	5	10	0	81	14	21

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	34	18	10	5	0	0	68	14	1254
2019	Term	50	26	18	5	1	0	0	76	7	102
2019	Casual	62	26	10	2	0	0	0	89	2	39
2019	Student	67	26	6	1	0	0	0	93	1	82
2018	Indeterminate (permanent)	31	34	18	11	6	0	0	65	17	1031
2018	Term	47	37	8	8	0	0	0	85	8	62
2018	Casual	69	21	5	0	0	3	3	94	0	39
2018	Student	69	24	4	2	2	0	0	92	4	51
2017	Indeterminate (permanent)	32	37	18	8	5	0	1	69	13	1172
2017	Term	53	30	12	3	1	1	0	84	4	68
2017	Casual	51	41	0	3	0	0	4	97	3	29
2017	Student	69	21	5	3	0	0	3	92	3	38
2014	Indeterminate (permanent)	29	35	20	10	6	0	1	64	16	1380
2014	Term	41	37	14	4	2	1	0	79	7	89
2014	Casual	62	13	14	7	4	0	0	75	10	28
2014	Student	48	42	4	0	5	0	0	91	5	19
2011	Indeterminate (permanent)	29	35	19	9	6	0	0	65	16	1771
2011	Term	49	36	9	5	1	0	0	85	6	147
2011	Casual	56	40	2	0	2	0	0	96	2	45
2011	Student	60	27	10	4	0	0	0	87	4	33
2008	Indeterminate (permanent)	24	35	20	12	8	0	0	59	20	1294
2008	Term	47	29	16	6	1	0	1	76	7	107
2008	Casual	39	38	18	2	0	0	3	80	2	37
2008	Student	59	27	9	0	5	0	0	86	5	21

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	24	40	19	7	0	1	27	33	1257
2019	Term	4	13	38	30	14	0	1	44	18	103
2019	Casual	0	21	26	34	8	2	9	47	24	38
2019	Student	1	7	31	35	24	0	1	60	9	83
2018	Indeterminate (permanent)	9	23	42	18	6	1	0	24	33	1027
2018	Term	8	13	36	39	5	0	0	44	21	61
2018	Casual	5	6	35	38	12	3	3	52	11	38
2018	Student	0	10	31	22	31	0	6	56	10	51
2017	Indeterminate (permanent)	12	26	39	16	6	1	1	22	38	1170
2017	Term	4	17	32	26	18	1	1	45	22	68
2017	Casual	3	24	22	32	19	0	0	51	27	29
2017	Student	5	14	14	40	17	0	11	63	21	38
2014	Indeterminate (permanent)	13	30	35	16	5	0	1	21	44	1377
2014	Term	7	18	36	22	10	4	2	34	27	89
2014	Casual	7	26	23	26	14	0	4	42	34	28
2014	Student	11	26	26	22	16	0	0	37	37	19
2011	Indeterminate (permanent)	15	29	35	13	6	1	2	19	45	1766
2011	Term	9	20	32	23	13	1	2	37	30	146
2011	Casual	2	13	26	25	25	2	7	54	16	45
2011	Student	3	9	37	23	25	3	0	50	12	32
2008	Indeterminate (permanent)	10	31	36	15	5	0	1	21	42	1290
2008	Term	1	27	32	24	11	2	3	37	30	107
2008	Casual	5	19	38	15	14	0	10	32	26	37
2008	Student	13	5	29	15	28	9	0	48	20	21

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	16	30	28	15	2	1	44	26	1251
2019	Term	6	11	26	32	23	1	1	55	18	103
2019	Casual	2	9	14	27	36	9	2	72	13	38
2019	Student	0	8	10	25	53	1	2	81	9	83
2018	Indeterminate (permanent)	10	20	31	25	12	1	1	37	31	1023
2018	Term	12	19	22	36	8	3	0	45	32	61
2018	Casual	4	5	13	43	27	6	3	76	10	38
2018	Student	0	4	4	31	49	4	8	91	4	51
2017	Indeterminate (permanent)	12	21	30	23	11	2	2	36	34	1163
2017	Term	12	18	21	17	27	4	1	46	32	68
2017	Casual	6	24	22	26	13	6	3	43	33	29
2017	Student	7	3	16	28	41	0	6	73	11	37
2014	Indeterminate (permanent)	14	24	31	19	8	2	1	29	40	1375
2014	Term	13	15	34	16	17	3	1	35	30	89
2014	Casual	18	21	15	25	14	0	8	42	42	28
2014	Student	10	16	16	27	27	4	0	57	27	19
2011	Indeterminate (permanent)	15	22	29	20	10	2	2	31	39	1766
2011	Term	8	17	31	23	15	5	1	40	27	145
2011	Casual	11	15	16	13	35	3	7	53	29	45
2011	Student	3	7	16	38	37	0	0	74	10	32
2008	Indeterminate (permanent)	13	22	29	21	11	1	2	33	37	1294
2008	Term	5	17	27	28	14	5	4	46	24	107
2008	Casual	10	18	20	13	27	3	7	45	32	37
2008	Student	14	5	11	22	43	5	0	69	20	21

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	29	29	14	5	0	1	19	51	1255
2019	Term	13	21	42	18	5	0	1	23	35	103
2019	Casual	11	17	43	14	2	10	3	19	32	39
2019	Student	10	18	23	16	27	4	2	45	30	82
2018	Indeterminate (permanent)	25	27	29	12	5	1	1	17	53	1021
2018	Term	19	18	39	14	2	9	0	17	40	61
2018	Casual	8	18	28	27	8	6	6	39	29	38
2018	Student	10	22	33	14	18	0	4	33	33	51
2017	Indeterminate (permanent)	24	28	30	10	5	1	2	15	54	1167
2017	Term	11	24	38	10	14	0	3	25	36	68
2017	Casual	17	13	30	16	25	0	0	41	29	29
2017	Student	21	5	25	22	16	5	5	43	29	38
2014	Indeterminate (permanent)	37	29	22	7	3	0	1	11	67	1376
2014	Term	25	29	11	19	9	4	2	30	58	89
2014	Casual	14	35	18	11	7	8	8	21	58	28
2014	Student	18	26	11	22	17	6	0	42	47	18
2011	Indeterminate (permanent)	36	26	22	8	4	1	2	13	65	1766
2011	Term	21	25	26	13	9	4	1	24	49	146
2011	Casual	22	20	21	12	16	0	9	31	47	44
2011	Student	21	7	19	23	22	3	6	49	30	32
2008	Indeterminate (permanent)	28	28	24	11	6	1	2	17	58	1291
2008	Term	11	25	26	17	13	5	4	33	39	107
2008	Casual	18	23	17	20	15	2	5	37	44	37
2008	Student	16	14	19	20	27	5	0	49	31	21

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	9	20	36	26	7	0	0	34	29	1253
2019	Term	4	13	26	30	27	0	1	57	17	103
2019	Casual	0	5	20	46	23	0	7	73	5	38
2019	Student	1	1	12	31	53	1	0	85	2	83
2018	Indeterminate (permanent)	10	20	35	25	10	0	0	35	30	1023
2018	Term	2	9	21	42	25	2	0	68	11	61
2018	Casual	3	6	13	35	38	3	3	77	9	37
2018	Student	0	4	12	33	43	0	8	83	4	51
2017	Indeterminate (permanent)	11	20	35	23	9	1	2	33	31	1161
2017	Term	1	6	26	33	31	0	3	66	7	68
2017	Casual	0	11	19	44	26	0	0	70	11	29
2017	Student	3	8	10	34	42	0	3	79	11	38
2014	Indeterminate (permanent)	15	25	31	20	7	0	1	27	41	1376
2014	Term	4	8	25	34	22	4	2	60	13	89
2014	Casual	3	11	30	21	23	0	12	50	16	28
2014	Student	0	15	5	41	33	0	5	79	16	19
2011	Indeterminate (permanent)	16	23	32	20	7	1	2	28	40	1767
2011	Term	5	11	21	35	24	1	3	61	17	145
2011	Casual	9	8	9	21	46	0	7	72	18	44
2011	Student	3	9	17	20	48	0	3	70	13	31
2008	Indeterminate (permanent)	15	20	32	22	9	1	1	32	36	1291
2008	Term	4	11	20	36	23	3	4	63	16	107
2008	Casual	5	8	22	31	22	0	11	60	15	37
2008	Student	5	5	33	9	43	5	0	55	10	21

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	22	31	20	9	1	1	29	39	1253
2019	Term	4	14	23	30	25	0	4	58	18	102
2019	Casual	5	9	16	32	20	4	14	63	17	38
2019	Student	1	1	18	22	48	6	4	77	3	83
2018	Indeterminate (permanent)	21	26	29	15	8	1	1	24	47	1027
2018	Term	10	9	20	38	14	7	2	57	21	61
2018	Casual	2	3	22	28	32	3	12	69	6	38
2018	Student	2	0	20	18	43	2	16	74	2	51
2017	Indeterminate (permanent)	23	25	26	15	7	1	2	23	50	1165
2017	Term	8	16	26	12	32	1	4	47	25	68
2017	Casual	3	14	23	22	38	0	0	60	17	29
2017	Student	5	14	10	22	37	5	7	67	22	38
2014	Indeterminate (permanent)	26	28	25	13	6	0	2	19	55	1375
2014	Term	9	25	21	15	25	3	2	42	35	89
2014	Casual	18	17	21	11	26	0	7	40	38	28
2014	Student	15	5	15	22	32	6	5	61	23	19
2011	Indeterminate (permanent)	22	25	29	15	6	1	3	21	49	1768
2011	Term	9	18	21	25	20	2	5	49	29	146
2011	Casual	13	6	17	11	38	0	14	58	23	45
2011	Student	4	3	12	20	46	6	9	78	8	32
2008	Indeterminate (permanent)	17	25	28	18	10	1	2	29	43	1291
2008	Term	6	8	29	22	24	3	7	52	16	106
2008	Casual	5	13	31	17	16	2	16	40	22	37
2008	Student	11	14	9	28	33	5	0	64	26	21

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	19	28	25	14	1	2	40	31	1250
2019	Term	5	14	26	26	25	2	2	53	20	103
2019	Casual	2	5	26	19	26	7	14	58	9	38
2019	Student	1	5	13	17	51	8	5	78	7	83
2018	Indeterminate (permanent)	14	22	28	21	13	1	2	35	36	1020
2018	Term	17	17	20	21	18	6	2	42	36	61
2018	Casual	7	11	13	20	23	11	16	58	24	38
2018	Student	0	6	14	20	39	10	12	75	8	51
2017	Indeterminate (permanent)	13	20	28	23	12	2	3	36	34	1167
2017	Term	11	18	26	12	25	2	6	41	32	68
2017	Casual	7	20	16	27	31	0	0	58	27	29
2017	Student	4	11	21	23	24	8	8	57	18	38
2014	Indeterminate (permanent)	14	19	30	22	11	1	3	35	34	1376
2014	Term	7	13	30	18	23	5	3	46	22	88
2014	Casual	10	18	10	22	22	4	13	54	34	28
2014	Student	20	5	15	17	21	5	17	49	32	19
2011	Indeterminate (permanent)	15	19	30	20	11	2	4	33	35	1766
2011	Term	9	18	22	22	16	7	6	44	31	145
2011	Casual	9	11	20	11	30	4	15	51	24	45
2011	Student	3	6	13	25	40	6	7	74	11	32
2008	Indeterminate (permanent)	17	24	27	17	12	1	2	30	42	1291
2008	Term	8	17	27	17	17	7	6	40	29	107
2008	Casual	5	13	17	20	14	7	25	49	26	37
2008	Student	14	9	9	34	23	9	0	64	26	21

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	27	33	14	5	1	1	19	47	1258
2019	Term	10	26	33	16	11	2	3	28	37	103
2019	Casual	2	18	34	19	18	5	4	40	22	38
2019	Student	2	15	23	12	37	9	2	55	19	82
2018	Indeterminate (permanent)	22	29	30	13	5	1	1	18	52	1025
2018	Term	13	26	32	21	4	3	2	26	41	61
2018	Casual	4	30	15	16	17	11	6	40	41	38
2018	Student	6	20	29	14	24	2	6	40	28	51
2017	Indeterminate (permanent)	20	28	30	11	6	2	3	18	51	1167
2017	Term	7	25	31	14	17	2	4	33	34	68
2017	Casual	12	14	41	3	23	6	0	28	29	29
2017	Student	14	10	25	27	11	5	8	44	27	38
2014	Indeterminate (permanent)	29	28	26	10	4	1	2	14	59	1378
2014	Term	17	25	24	11	19	1	2	32	43	88
2014	Casual	20	10	24	15	20	3	8	39	34	28
2014	Student	10	11	20	25	17	6	12	50	25	19

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	23	35	21	8	0	0	29	36	1258
2019	Term	7	20	23	34	15	0	1	50	27	102
2019	Casual	2	15	32	27	23	0	0	50	18	38
2019	Student	4	13	34	19	29	1	0	49	17	83

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	73	14	5	4	3	0	1	88	7	1265
2019	Term	75	14	3	3	2	0	3	91	6	103
2019	Casual	72	13	9	4	0	0	3	87	4	38
2019	Student	77	8	5	5	1	0	4	89	6	83
2017	Indeterminate (permanent)	70	14	4	4	3	0	3	88	8	1171
2017	Term	83	5	4	6	1	0	1	89	7	68
2017	Casual	64	19	7	4	0	0	7	89	4	29
2017	Student	79	7	8	3	0	3	0	89	3	38
2014	Indeterminate (permanent)	73	13	4	4	4	0	2	88	8	1380
2014	Term	77	8	9	0	1	0	5	90	1	89
2014	Casual	62	18	4	8	3	0	4	84	12	28
2014	Student	84	0	6	4	6	0	0	84	10	19
2011	Indeterminate (permanent)	69	16	4	4	4	0	3	88	8	1769
2011	Term	77	7	4	5	1	0	5	89	7	147
2011	Casual	87	11	0	0	0	0	2	100	0	44
2011	Student	84	9	7	0	0	0	0	93	0	33
2008	Indeterminate (permanent)	69	13	4	4	5	0	5	86	9	1297
2008	Term	77	6	3	4	2	0	8	91	6	107
2008	Casual	78	11	5	2	3	0	2	90	5	37
2008	Student	47	14	10	0	14	0	15	72	17	21

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	30	14	12	7	5	3	64	21	1264
2019	Term	38	33	10	10	2	3	4	76	13	102
2019	Casual	44	12	6	4	0	18	15	85	6	38
2019	Student	49	18	7	6	1	5	13	82	9	82
2018	Indeterminate (permanent)	22	31	18	12	10	4	3	57	24	1033
2018	Term	27	20	17	6	7	15	8	61	16	63
2018	Casual	33	24	17	7	0	9	11	71	8	39
2018	Student	29	20	8	4	2	18	20	78	9	51
2017	Indeterminate (permanent)	24	32	13	12	11	4	4	61	25	1173
2017	Term	41	18	7	14	2	4	13	72	19	68
2017	Casual	25	29	13	7	3	11	12	71	13	29
2017	Student	53	19	10	0	4	3	11	84	5	38
2014	Indeterminate (permanent)	29	31	13	13	9	2	3	64	23	1380
2014	Term	37	32	7	9	6	6	2	76	17	89
2014	Casual	50	18	0	3	12	14	3	82	18	28
2014	Student	37	27	11	10	0	0	16	75	12	19

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	27	9	10	7	0	0	74	17	1258
2019	Term	47	30	11	5	6	0	1	77	12	103
2019	Casual	52	37	6	2	0	0	2	91	3	38
2019	Student	63	20	5	9	1	1	1	85	10	82
2018	Indeterminate (permanent)	37	31	9	11	10	1	0	69	21	1032
2018	Term	42	32	11	8	7	0	0	74	15	63
2018	Casual	44	32	9	3	7	6	0	81	10	39
2018	Student	66	24	4	0	2	4	0	94	2	50
2017	Indeterminate (permanent)	40	31	8	11	9	0	0	71	21	1172
2017	Term	55	20	9	13	2	0	0	76	15	68
2017	Casual	47	28	7	6	13	0	0	75	19	29
2017	Student	70	23	3	3	2	0	0	93	4	38
2014	Indeterminate (permanent)	41	28	9	13	8	0	0	69	21	1378
2014	Term	49	23	11	8	9	0	1	72	17	89
2014	Casual	69	7	7	13	4	0	0	76	17	28
2014	Student	52	22	5	22	0	0	0	73	22	19

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	30	6	7	3	0	83	11	1260
2019	Term	64	19	5	8	4	0	84	11	103
2019	Casual	79	15	0	6	0	0	94	6	38
2019	Student	72	24	0	2	1	0	96	4	83
2018	Indeterminate (permanent)	45	37	6	7	5	0	82	12	1030
2018	Term	55	30	6	5	1	1	87	7	63
2018	Casual	63	19	6	9	0	3	85	9	39
2018	Student	86	10	0	4	0	0	96	4	51
2017	Indeterminate (permanent)	45	35	8	8	4	0	80	12	1172
2017	Term	65	25	5	5	0	0	90	5	68
2017	Casual	42	45	3	3	7	0	87	10	29
2017	Student	77	16	5	0	2	0	93	2	38
2014	Indeterminate (permanent)	42	36	9	9	3	0	79	12	1377
2014	Term	54	32	5	6	2	0	87	8	89
2014	Casual	75	17	4	0	3	0	92	3	28
2014	Student	74	21	0	5	0	0	95	5	19

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	35	9	4	3	1	0	83	8	1260
2019	Term	48	35	6	8	3	0	0	84	10	103
2019	Casual	54	27	13	6	0	0	0	80	6	39
2019	Student	71	20	5	2	1	1	0	91	4	82
2018	Indeterminate (permanent)	39	39	10	7	5	0	0	79	11	1032
2018	Term	44	42	7	6	0	0	2	87	6	63
2018	Casual	38	35	10	7	2	5	3	80	9	39
2018	Student	75	24	0	0	2	0	0	98	2	51

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	25	10	4	3	1	1	83	7	1261
2019	Term	51	19	13	9	6	1	1	71	15	103
2019	Casual	43	20	11	6	0	0	19	78	8	38
2019	Student	57	17	10	6	2	2	6	80	9	83

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	31	11	8	6	0	0	75	14	1261
2019	Term	41	36	10	7	5	0	1	78	12	103
2019	Casual	46	28	9	8	2	0	8	80	11	38
2019	Student	60	24	11	4	1	0	0	84	5	82
2018	Indeterminate (permanent)	40	33	11	9	7	0	0	73	16	1021
2018	Term	49	29	11	5	4	3	0	80	9	63
2018	Student	63	27	6	0	4	0	0	90	4	51
2017	Indeterminate (permanent)	40	36	9	9	7	1	0	76	16	1173
2017	Term	51	31	7	9	2	1	0	82	11	68
2017	Casual	32	49	11	6	3	0	0	80	9	29
2017	Student	57	30	3	7	3	0	0	87	10	38
2014	Indeterminate (permanent)	33	37	13	10	6	0	0	70	17	1379
2014	Term	36	39	9	10	3	1	1	77	14	89
2014	Casual	47	30	14	6	3	0	0	77	9	28
2014	Student	50	50	0	0	0	0	0	100	0	19
2011	Indeterminate (permanent)	34	37	10	12	7	0	0	71	19	1772
2011	Term	35	39	14	7	5	0	0	74	12	147
2011	Casual	62	27	8	2	0	0	0	89	2	45
2011	Student	57	33	10	0	0	0	0	90	0	33
2008	Indeterminate (permanent)	34	34	11	12	8	0	0	69	20	1295
2008	Term	39	36	8	11	6	1	0	75	18	107
2008	Casual	48	26	14	6	3	3	0	77	8	37
2008	Student	42	40	5	4	10	0	0	82	13	21

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	27	11	7	4	1	0	77	11	1256
2019	Term	52	26	7	3	9	3	1	81	12	103
2019	Casual	70	18	9	4	0	0	0	87	4	38
2019	Student	66	23	10	1	0	0	0	89	1	83
2018	Indeterminate (permanent)	47	29	11	7	5	1	0	77	12	1020
2018	Term	55	24	9	6	3	3	0	81	9	63
2018	Casual	62	25	5	0	0	9	0	94	0	37
2018	Student	75	22	0	2	2	0	0	96	4	51
2017	Indeterminate (permanent)	47	30	9	9	4	1	0	77	13	1173
2017	Term	51	29	8	9	0	2	0	82	9	68
2017	Casual	38	56	3	0	3	0	0	94	3	29
2017	Student	61	28	3	5	3	0	0	89	8	38
2014	Indeterminate (permanent)	40	32	13	8	6	1	0	73	14	1378
2014	Term	40	39	10	4	2	3	0	82	7	89
2014	Casual	67	23	10	0	0	0	0	90	0	28
2014	Student	60	36	5	0	0	0	0	95	0	19
2011	Indeterminate (permanent)	42	29	11	8	7	2	0	73	16	1772
2011	Term	49	30	11	3	5	1	1	81	8	147
2011	Casual	74	19	4	0	0	2	0	95	0	45
2011	Student	63	21	9	6	0	0	0	84	6	33
2008	Indeterminate (permanent)	43	29	9	10	7	2	0	73	18	1294
2008	Term	52	23	7	11	5	3	0	76	16	107
2008	Casual	58	31	3	6	3	0	0	89	8	37
2008	Student	53	29	9	9	0	0	0	82	9	21

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	29	10	8	6	0	0	76	14	1257
2019	Term	49	25	14	8	3	1	0	75	11	102
2019	Casual	53	31	5	4	6	0	0	85	10	38
2019	Student	63	18	10	6	0	1	2	84	6	83
2018	Indeterminate (permanent)	44	31	9	9	6	0	0	76	15	1018
2018	Term	60	18	10	7	3	0	1	80	10	63
2018	Casual	50	23	14	3	3	3	3	79	6	37
2018	Student	59	33	4	0	4	0	0	92	4	51
2017	Indeterminate (permanent)	42	33	9	9	7	0	0	75	16	1171
2017	Term	52	26	9	10	2	1	0	79	12	68
2017	Casual	41	37	12	7	3	0	0	78	10	29
2017	Student	74	12	5	5	3	0	0	86	8	38
2014	Indeterminate (permanent)	38	33	12	11	6	0	0	71	17	1379
2014	Term	47	29	7	7	7	2	1	78	14	88
2014	Casual	62	29	3	3	0	3	0	94	3	28
2014	Student	69	21	5	5	0	0	0	90	5	19
2011	Indeterminate (permanent)	37	35	9	10	8	1	0	73	18	1768
2011	Term	39	41	9	6	4	0	0	80	10	145
2011	Casual	71	23	0	4	2	0	0	93	7	45
2011	Student	59	25	9	6	0	0	0	85	6	32
2008	Indeterminate (permanent)	36	32	10	13	9	0	0	69	22	1295
2008	Term	52	30	8	7	3	0	0	82	10	107
2008	Casual	62	27	0	6	5	0	0	89	11	37
2008	Student	46	31	5	9	0	5	5	85	10	20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	82	9	4	2	2	0	1	92	4	1255
2019	Term	82	10	3	1	1	1	2	95	2	103
2019	Casual	83	12	3	3	0	0	0	95	3	38
2019	Student	82	10	1	2	2	0	2	94	5	82
2017	Indeterminate (permanent)	79	10	4	2	2	0	3	92	4	1173
2017	Term	87	6	3	0	1	0	3	95	1	68
2017	Casual	74	16	3	4	0	0	3	93	4	29
2017	Student	85	10	0	0	3	3	0	97	3	38
2014	Indeterminate (permanent)	79	10	4	2	2	0	2	92	4	1378
2014	Term	80	10	3	3	1	0	2	92	4	89
2014	Casual	78	12	0	4	3	3	0	93	7	28
2014	Student	84	10	6	0	0	0	0	94	0	19
2011	Indeterminate (permanent)	78	10	3	2	3	0	3	91	6	1771
2011	Term	84	9	2	1	1	0	3	96	2	147
2011	Casual	89	9	0	0	0	0	2	100	0	45
2011	Student	84	12	4	0	0	0	0	96	0	33
2008	Indeterminate (permanent)	80	7	2	3	3	1	4	91	6	1295
2008	Term	83	6	3	2	2	0	5	93	4	105
2008	Casual	89	4	2	0	3	0	2	95	3	37
2008	Student	80	6	5	0	5	0	5	90	5	21

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	21	8	6	5	2	2	81	11	1259
2019	Term	64	18	6	5	2	1	3	86	7	101
2019	Casual	71	22	0	0	0	5	3	100	0	38
2019	Student	78	10	5	0	1	4	2	94	1	83
2017	Indeterminate (permanent)	51	23	7	6	6	3	3	79	13	1173
2017	Term	60	16	4	4	0	9	7	90	5	68
2017	Casual	59	25	3	0	0	0	12	96	0	29
2017	Student	75	12	0	2	3	5	3	95	5	38
2014	Indeterminate (permanent)	45	23	10	6	8	3	4	73	16	1378
2014	Term	58	18	13	1	2	6	2	82	4	88
2014	Casual	68	18	4	4	3	3	0	89	7	28
2014	Student	73	12	0	5	0	0	10	95	5	19
2011	Indeterminate (permanent)	43	27	8	9	8	2	3	74	18	1772
2011	Term	57	22	7	3	4	3	4	85	8	147
2011	Casual	68	16	9	0	2	0	4	88	2	44
2011	Student	68	14	6	3	0	3	6	90	3	33

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	63	20	9	3	4	1	0	84	7	1265
2019	Term	66	20	5	4	5	0	1	87	9	103
2019	Casual	76	16	8	0	0	0	0	92	0	38
2019	Student	76	20	1	1	0	1	0	98	1	83
2018	Indeterminate (permanent)	56	25	9	5	5	0	0	81	10	1021
2018	Term	68	20	6	1	4	0	0	89	6	62
2018	Casual	72	19	4	3	0	3	0	94	3	36
2018	Student	78	16	2	2	2	0	0	94	4	51
2017	Indeterminate (permanent)	58	23	9	4	5	1	0	81	9	1172
2017	Term	74	13	7	3	1	1	0	88	5	68
2017	Casual	63	24	10	0	0	3	0	90	0	29
2017	Student	85	13	3	0	0	0	0	97	0	38

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	28	9	7	5	0	0	79	12	1264
2019	Term	51	30	6	4	9	0	0	81	13	103
2019	Casual	69	25	6	0	0	0	0	94	0	39
2019	Student	70	16	7	6	1	0	0	85	7	82
2018	Indeterminate (permanent)	47	27	10	8	7	0	0	75	15	1023
2018	Term	52	27	11	7	3	0	0	79	10	63
2018	Casual	67	18	6	5	3	0	0	86	8	37
2018	Student	71	22	2	2	4	0	0	92	6	51
2017	Indeterminate (permanent)	50	26	9	8	7	0	0	76	15	1172
2017	Term	59	25	6	3	4	2	0	86	8	68
2017	Casual	50	41	6	0	3	0	0	91	3	29
2017	Student	78	12	4	5	0	0	0	90	5	38
2014	Indeterminate (permanent)	43	29	11	10	7	0	0	72	16	1379
2014	Term	56	28	6	3	4	1	1	85	8	89
2014	Casual	62	25	8	6	0	0	0	87	6	28
2014	Student	74	21	0	5	0	0	0	95	5	19

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	33	14	10	6	5	0	68	17	1263
2019	Term	51	26	9	3	4	7	0	83	8	103
2019	Casual	47	29	3	9	0	13	0	87	10	38
2019	Student	69	11	4	1	1	14	0	93	3	83
2018	Indeterminate (permanent)	24	33	18	11	9	5	0	60	21	1028
2018	Term	42	25	15	3	3	11	2	76	7	63
2018	Casual	44	34	9	3	0	11	0	87	3	39
2018	Student	69	24	4	0	0	2	2	96	0	51
2017	Indeterminate (permanent)	22	35	17	12	8	7	0	61	21	1170
2017	Term	39	32	6	9	3	12	0	81	13	68
2017	Casual	48	28	8	10	0	6	0	81	11	29
2017	Student	52	27	10	0	3	8	0	86	3	37
2014	Indeterminate (permanent)	19	34	17	14	9	8	0	57	24	1378
2014	Term	36	35	6	5	7	11	0	80	13	89
2014	Casual	49	22	4	6	8	12	0	80	15	28
2014	Student	53	26	0	5	0	17	0	94	6	19
2011	Indeterminate (permanent)	18	31	17	14	12	8	1	54	28	1769
2011	Term	32	36	13	3	4	10	1	77	8	146
2011	Casual	53	25	4	7	2	7	2	86	10	45
2011	Student	26	42	3	6	0	23	0	88	8	31

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	33	17	11	8	1	0	63	19	1259
2019	Term	41	37	10	6	6	2	0	79	12	102
2019	Casual	42	42	5	6	2	3	0	86	9	38
2019	Student	61	16	6	2	1	13	0	89	4	83
2018	Indeterminate (permanent)	21	33	17	16	11	2	0	55	27	1026
2018	Term	39	28	16	6	5	4	2	71	12	63
2018	Casual	51	27	10	0	3	10	0	86	3	39
2018	Student	63	33	0	0	0	2	2	100	0	51
2017	Indeterminate (permanent)	20	35	17	15	11	2	0	56	27	1173
2017	Term	37	33	11	8	10	1	0	71	18	68
2017	Casual	32	37	14	13	0	3	0	72	13	29
2017	Student	41	28	8	10	5	8	0	75	16	38
2014	Indeterminate (permanent)	16	32	19	18	12	3	0	49	31	1379
2014	Term	35	32	12	8	7	5	1	71	16	89
2014	Casual	43	24	11	11	8	4	0	69	19	28
2014	Student	46	27	6	0	5	17	0	87	6	19
2011	Indeterminate (permanent)	16	30	17	18	15	3	0	48	35	1766
2011	Term	30	36	18	7	5	5	0	69	12	146
2011	Casual	51	29	4	9	2	2	2	84	11	45
2011	Student	34	32	13	9	5	7	0	70	16	32
2008	Indeterminate (permanent)	24	32	16	15	11	2	0	57	26	1295
2008	Term	37	32	14	9	5	4	0	71	14	107
2008	Casual	34	38	7	13	5	0	3	74	19	37
2008	Student	43	29	5	10	8	0	5	76	19	21

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	32	19	17	9	4	0	53	27	1257
2019	Term	26	35	17	11	8	3	0	63	20	103
2019	Casual	31	40	3	14	5	7	0	77	20	38
2019	Student	48	22	4	4	4	20	0	86	9	82
2018	Indeterminate (permanent)	14	29	20	21	12	4	0	45	34	1025
2018	Term	29	23	15	13	8	10	2	58	24	63
2018	Casual	33	39	8	4	3	8	5	83	8	38
2018	Student	42	40	6	2	0	8	2	91	2	50
2017	Indeterminate (permanent)	14	32	19	18	13	4	0	48	32	1172
2017	Term	23	31	10	23	7	6	0	57	32	68
2017	Casual	26	35	24	6	3	7	0	65	10	29
2017	Student	46	17	8	14	4	11	0	71	20	38
2014	Indeterminate (permanent)	11	27	20	22	15	5	0	40	39	1380
2014	Term	22	32	13	17	8	9	0	59	26	88
2014	Casual	36	10	28	14	8	4	0	49	23	28
2014	Student	47	10	17	10	0	17	0	68	12	19
2011	Indeterminate (permanent)	7	28	18	25	17	5	0	37	44	1771
2011	Term	18	39	16	13	10	5	0	60	24	146
2011	Casual	34	28	11	13	9	6	0	65	23	45
2011	Student	18	34	19	9	8	13	0	59	19	33
2008	Indeterminate (permanent)	11	31	17	23	12	6	0	45	37	1292
2008	Term	26	31	15	13	9	6	1	61	23	106
2008	Casual	27	25	13	25	3	5	3	56	30	37
2008	Student	28	14	9	11	13	25	0	56	32	21

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	34	17	20	11	2	0	51	32	1260
2019	Term	23	37	14	15	9	3	0	61	25	103
2019	Casual	22	47	14	8	2	7	0	74	11	38
2019	Student	42	25	8	8	4	12	0	77	14	83
2018	Indeterminate (permanent)	13	31	17	20	17	2	0	45	38	1028
2018	Term	22	19	21	17	12	6	2	45	32	63
2018	Casual	32	35	14	7	3	8	2	74	10	39
2018	Student	39	39	2	8	2	6	4	87	11	51
2017	Indeterminate (permanent)	12	30	17	23	16	2	0	43	39	1174
2017	Term	19	37	15	15	12	3	0	58	27	67
2017	Casual	32	22	23	19	3	0	0	55	22	29
2017	Student	42	22	8	11	8	8	0	70	21	38
2014	Indeterminate (permanent)	10	29	18	25	16	2	0	40	43	1379
2014	Term	20	33	15	14	11	7	1	57	27	89
2014	Casual	32	22	21	10	11	4	0	56	22	28
2014	Student	37	15	16	11	5	17	0	62	19	19
2011	Indeterminate (permanent)	8	30	16	25	18	2	0	38	45	1766
2011	Term	14	36	18	14	11	5	0	54	27	145
2011	Casual	36	41	8	7	2	4	2	82	9	45
2011	Student	27	28	16	21	2	7	0	59	24	33
2008	Indeterminate (permanent)	12	31	15	25	15	2	0	44	41	1293
2008	Term	25	36	16	14	3	6	0	65	18	106
2008	Casual	28	22	14	15	17	0	3	52	33	37
2008	Student	45	9	13	14	9	5	5	60	26	21

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	24	20	8	4	9	1	65	13	1263
2019	Term	38	24	11	6	5	11	4	73	14	103
2019	Casual	30	29	16	5	9	11	0	66	16	38
2019	Student	35	17	13	4	5	23	4	70	11	83

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	42	17	11	4	1	0	67	16	1257
2019	Term	30	47	10	10	2	1	0	78	12	103
2019	Casual	29	41	20	5	5	0	0	70	10	38
2019	Student	52	31	6	2	4	5	0	87	6	83
2018	Indeterminate (permanent)	23	43	17	12	5	1	0	66	17	1029
2018	Term	31	46	7	13	3	0	0	77	16	63
2018	Casual	32	41	13	7	3	5	0	77	10	39
2018	Student	43	47	4	6	0	0	0	90	6	51
2017	Indeterminate (permanent)	21	40	18	13	6	1	0	62	20	1172
2017	Term	36	32	17	11	4	0	0	68	15	68
2017	Casual	32	40	10	16	3	0	0	71	19	29
2017	Student	58	26	3	5	0	8	0	91	6	38
2014	Indeterminate (permanent)	19	43	19	12	6	1	0	63	17	1379
2014	Term	28	39	19	10	1	2	0	69	11	89
2014	Casual	39	34	0	15	4	4	3	80	20	28
2014	Student	47	33	10	10	0	0	0	80	10	19
2011	Indeterminate (permanent)	21	44	14	12	7	1	0	66	20	1769
2011	Term	35	37	16	6	2	4	0	76	8	147
2011	Casual	38	50	9	0	0	2	0	91	0	45
2011	Student	36	43	10	9	3	0	0	79	12	33

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	33	22	20	10	4	0	47	31	1257
2019	Term	14	39	20	13	7	6	2	58	21	101
2019	Casual	25	38	8	21	3	5	0	67	25	37
2019	Student	34	30	11	5	1	17	1	79	7	82

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	37	15	12	5	2	0	67	18	1258
2019	Term	29	30	13	10	8	6	3	66	20	103
2019	Casual	35	38	14	9	2	0	2	74	11	38
2019	Student	40	17	16	11	6	7	4	64	19	83
2018	Indeterminate (permanent)	29	40	14	10	4	2	1	71	15	1025
2018	Term	24	40	19	10	5	1	0	66	15	63
2018	Casual	30	29	14	10	3	13	0	69	15	37
2018	Student	24	31	12	14	2	12	6	67	19	51
2017	Indeterminate (permanent)	35	37	12	8	4	2	1	75	12	1169
2017	Term	47	25	5	16	6	2	0	73	23	68
2017	Casual	29	27	12	12	7	9	3	64	22	29
2017	Student	42	30	10	10	0	8	0	79	11	38
2014	Indeterminate (permanent)	30	38	13	10	5	3	1	71	16	1378
2014	Term	30	34	7	15	6	8	0	69	23	89
2014	Casual	36	35	11	3	12	4	0	74	15	28
2014	Student	28	10	12	31	4	16	0	44	41	19
2011	Indeterminate (permanent)	31	36	12	9	7	5	1	70	17	1771
2011	Term	36	30	11	8	6	7	3	73	15	147
2011	Casual	51	30	0	11	4	2	2	84	16	45
2011	Student	31	31	22	10	3	0	3	64	13	32
2008	Indeterminate (permanent)	30	34	13	11	7	4	1	67	19	1295
2008	Term	33	32	13	10	7	4	0	68	18	106
2008	Casual	27	23	13	12	7	13	5	61	23	37
2008	Student	28	17	22	5	14	14	0	52	22	21

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	36	21	10	5	1	0	64	15	1248
2019	Term	35	34	20	1	7	3	0	72	8	103
2019	Casual	37	42	9	6	3	3	0	81	9	37
2019	Student	57	27	6	6	0	4	0	87	6	81
2018	Indeterminate (permanent)	27	40	18	9	5	1	0	67	14	1025
2018	Term	40	29	23	5	1	1	0	70	7	62
2018	Casual	42	36	13	7	0	3	0	80	7	39
2018	Student	52	28	2	6	2	6	4	89	9	50

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	20	19	18	16	10	2	40	39	1263
2019	Term	20	21	21	14	11	11	3	47	28	102
2019	Casual	32	10	6	11	3	19	19	68	22	38
2019	Student	35	16	17	6	1	17	8	68	10	83
2018	Indeterminate (permanent)	13	20	20	19	18	8	2	37	40	1027
2018	Term	19	19	22	12	5	23	0	50	22	63
2018	Casual	20	16	8	9	7	22	17	60	27	38
2018	Student	18	35	8	6	2	14	18	77	11	51
2017	Indeterminate (permanent)	14	21	18	16	21	8	3	39	41	1170
2017	Term	32	16	11	18	12	6	5	54	34	68
2017	Casual	13	17	25	3	16	16	10	40	26	29
2017	Student	41	30	7	7	2	11	3	82	10	38
2014	Indeterminate (permanent)	11	17	19	20	21	9	2	32	47	1379
2014	Term	23	14	15	17	14	15	2	45	38	89
2014	Casual	20	29	13	6	12	16	4	61	22	28
2014	Student	17	15	20	11	5	21	11	47	23	19
2011	Indeterminate (permanent)	9	18	18	18	21	12	3	32	47	1770
2011	Term	16	24	15	11	8	19	6	54	26	146
2011	Casual	41	14	4	9	4	15	13	76	18	45
2011	Student	21	18	22	3	5	22	9	56	12	33

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	32	16	17	13	1	0	53	31	1261
2019	Term	31	34	13	14	7	2	0	66	21	103
2019	Casual	29	28	12	3	9	15	5	70	14	38
2019	Student	57	22	7	2	4	6	1	86	7	82
2018	Indeterminate (permanent)	15	31	18	18	15	2	0	47	35	1027
2018	Term	29	37	12	13	6	3	0	69	19	63
2018	Casual	22	33	17	5	4	13	5	67	11	39
2018	Student	51	25	8	2	2	10	2	87	4	51
2017	Indeterminate (permanent)	19	32	16	19	13	1	0	51	33	1174
2017	Term	36	23	11	12	13	4	0	62	27	68
2017	Casual	22	30	16	12	3	7	9	61	19	29
2017	Student	56	24	5	3	6	5	0	85	9	38
2014	Indeterminate (permanent)	18	32	19	17	11	2	0	52	29	1379
2014	Term	37	36	10	5	9	1	1	75	15	89
2014	Casual	39	15	14	7	15	0	10	60	24	28
2014	Student	46	32	12	0	5	0	5	82	5	19
2011	Indeterminate (permanent)	22	33	16	16	11	2	0	56	27	1772
2011	Term	30	35	17	6	8	3	1	67	15	147
2011	Casual	40	31	11	9	2	4	2	76	12	45
2011	Student	42	36	3	4	2	13	0	90	7	33
2008	Indeterminate (permanent)	26	35	14	13	10	2	0	62	24	1293
2008	Term	34	36	15	9	4	2	0	72	13	106
2008	Casual	25	30	14	8	5	9	8	66	17	37
2008	Student	37	44	5	5	10	0	0	81	14	21

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	25	16	17	23	2	1	43	41	1261
2019	Term	22	29	11	17	18	3	0	52	37	103
2019	Casual	21	18	12	5	16	12	15	54	29	38
2019	Student	44	22	11	1	4	10	9	81	6	82
2018	Indeterminate (permanent)	15	20	15	21	27	2	0	35	49	1024
2018	Term	20	28	7	16	18	7	5	54	38	63
2018	Casual	21	26	8	16	2	9	18	65	25	38
2018	Student	27	25	20	6	2	10	10	66	10	51
2017	Indeterminate (permanent)	14	22	14	22	26	1	1	37	49	1168
2017	Term	19	23	13	13	21	9	3	47	39	68
2017	Casual	12	22	16	18	13	3	15	41	38	29
2017	Student	41	19	11	7	9	0	14	69	18	38
2014	Indeterminate (permanent)	13	20	15	24	25	3	1	34	51	1379
2014	Term	20	20	10	23	15	8	3	45	43	89
2014	Casual	14	24	10	4	35	3	10	43	45	28
2014	Student	25	22	17	5	5	0	26	64	13	19
2011	Indeterminate (permanent)	13	26	15	22	21	2	1	40	44	1772
2011	Term	18	26	15	16	21	3	1	46	38	147
2011	Casual	27	22	9	16	15	0	11	55	34	45
2011	Student	18	30	15	12	9	10	6	58	25	33
2008	Indeterminate (permanent)	17	32	13	17	18	2	1	51	36	1292
2008	Term	23	41	14	8	8	3	3	69	17	107
2008	Casual	5	30	18	11	17	2	17	44	34	36
2008	Student	35	46	0	0	5	9	5	95	5	21

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	26	15	6	4	1	2	74	10	1260
2019	Term	57	20	9	6	2	1	4	81	9	103
2019	Casual	41	21	11	6	3	0	17	76	11	38
2019	Student	54	22	15	1	0	2	6	83	1	82

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	15	8	7	8	1	9	75	16	1261
2019	Term	49	15	14	6	7	2	7	70	15	103
2019	Casual	50	6	5	8	0	6	25	82	11	38
2019	Student	56	10	5	6	4	5	15	82	12	82

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	27	15	7	4	1	1	73	11	1256
2019	Term	47	24	16	9	1	2	3	73	10	103
2019	Casual	51	14	7	4	0	4	20	85	5	38
2019	Student	57	18	9	6	2	1	6	82	9	82

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	41	23	15	9	6	3	3	68	16	1256
2019	Term	46	22	14	8	4	3	3	72	13	103
2019	Casual	53	15	7	2	0	3	20	88	2	38
2019	Student	56	15	6	5	4	7	7	83	10	82

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	16	11	10	12	2	4	65	24	1259
2019	Term	43	26	8	8	12	2	1	71	21	103
2019	Casual	62	7	11	0	0	2	18	87	0	38
2019	Student	63	10	5	6	5	2	9	82	12	82

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	66	16	9	3	2	1	2	86	5	1258
2019	Term	74	14	5	3	3	1	2	90	5	102
2019	Casual	57	10	9	5	0	4	15	83	6	38
2019	Student	65	18	5	2	2	1	6	89	5	82

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	10	4	3	2	4	2	90	5	1257
2019	Term	80	9	0	2	3	3	2	94	6	103
2019	Casual	78	5	0	0	0	2	15	100	0	38
2019	Student	84	5	1	0	1	2	6	97	1	82

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	78	6	3	2	2	2	7	93	4	1253
2019	Term	82	6	3	2	0	2	5	94	2	103
2019	Casual	76	0	5	0	0	2	18	94	0	38
2019	Student	82	6	2	0	0	1	9	97	0	82

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	42	19	10	4	3	0	66	15	1263
2019	Term	25	47	16	5	5	2	0	73	10	102
2019	Casual	19	58	5	11	2	0	4	80	14	38
2019	Student	43	38	5	5	1	5	4	88	7	82
2018	Indeterminate (permanent)	19	35	25	10	8	3	0	56	18	1025
2018	Term	26	47	16	3	1	4	2	78	5	63
2018	Casual	25	36	25	7	2	3	3	65	9	39
2018	Student	43	39	12	4	2	0	0	82	6	51
2017	Indeterminate (permanent)	17	38	21	14	7	3	0	56	22	1171
2017	Term	30	30	18	12	5	5	0	63	17	68
2017	Casual	22	37	18	12	10	0	0	60	22	29
2017	Student	53	15	11	10	3	5	3	74	14	38

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	39	13	8	4	1	74	13	1256
2019	Term	35	43	10	7	3	3	79	11	102
2019	Casual	43	46	0	6	2	3	91	9	38
2019	Student	63	28	2	0	1	5	96	1	82
2018	Indeterminate (permanent)	37	39	13	7	4	1	77	11	1028
2018	Term	53	37	3	4	1	1	91	6	63
2018	Casual	46	40	5	7	0	3	88	7	39
2018	Student	63	31	2	2	2	0	94	4	51
2017	Indeterminate (permanent)	35	42	12	6	3	1	78	10	1172
2017	Term	49	37	11	3	0	0	86	3	68
2017	Casual	38	46	0	13	3	0	84	16	29
2017	Student	59	31	3	5	2	0	90	7	38
2014	Indeterminate (permanent)	37	37	13	6	3	3	76	10	1378
2014	Term	53	31	9	2	3	2	85	6	89
2014	Casual	46	32	14	0	4	3	81	4	28
2014	Student	67	12	0	11	0	10	88	12	19
2011	Indeterminate (permanent)	29	41	15	7	5	3	72	12	1772
2011	Term	54	31	9	3	1	2	86	4	147
2011	Casual	65	26	2	4	2	0	92	6	45
2011	Student	54	33	10	0	3	0	87	3	33

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	33	13	5	3	3	1	78	8	1257
2019	Term	45	31	13	4	2	5	0	80	6	102
2019	Casual	51	32	10	2	2	2	0	85	5	39
2019	Student	60	24	8	4	2	1	0	85	6	83
2018	Indeterminate (permanent)	39	34	14	6	3	4	0	76	8	1026
2018	Term	50	31	9	6	1	2	0	83	7	63
2018	Casual	42	37	8	5	2	7	0	84	7	39
2018	Student	63	25	6	0	2	4	0	92	2	51
2017	Indeterminate (permanent)	38	36	15	5	3	3	0	77	8	1170
2017	Term	45	34	13	1	3	4	0	83	4	67
2017	Casual	40	38	6	10	3	3	0	80	13	29
2017	Student	57	17	5	5	4	11	0	83	11	38
2014	Indeterminate (permanent)	40	33	15	4	3	6	0	77	7	1375
2014	Term	54	30	5	2	4	4	0	88	7	89
2014	Casual	57	28	0	3	8	3	0	88	12	28
2014	Student	62	21	6	5	6	0	0	83	11	19

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	35	9	5	4	0	0	82	10	1261
2019	Term	57	32	7	3	1	0	0	88	5	103
2019	Casual	65	29	0	6	0	0	0	94	6	39
2019	Student	81	18	0	1	0	0	0	99	1	83
2018	Indeterminate (permanent)	40	39	10	6	4	0	0	79	11	1025
2018	Term	60	29	6	3	1	0	0	89	5	63
2018	Casual	56	35	9	0	0	0	0	91	0	38
2018	Student	82	16	0	0	2	0	0	98	2	51
2017	Indeterminate (permanent)	39	39	11	6	5	0	0	79	10	1175
2017	Term	56	27	12	3	2	0	0	84	5	68
2017	Casual	51	33	10	6	0	0	0	84	6	29
2017	Student	78	16	6	0	0	0	0	94	0	37
2014	Indeterminate (permanent)	40	36	13	7	4	0	0	77	11	1375
2014	Term	51	38	7	2	2	0	0	89	4	88
2014	Casual	75	17	3	0	4	0	0	92	4	28
2014	Student	79	10	11	0	0	0	0	89	0	19
2011	Indeterminate (permanent)	36	39	12	8	5	0	0	75	13	1771
2011	Term	55	34	7	2	1	1	0	90	4	147
2011	Casual	74	24	2	0	0	0	0	98	0	45
2011	Student	72	12	17	0	0	0	0	83	0	33
2008	Indeterminate (permanent)	34	40	13	8	4	1	0	74	13	1292
2008	Term	58	28	10	4	0	0	0	86	4	107
2008	Casual	57	26	10	7	0	0	0	83	7	37
2008	Student	72	14	0	10	0	0	5	90	10	21

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	33	17	8	7	1	69	15	1261
2019	Term	43	36	9	8	3	0	79	12	102
2019	Casual	60	32	0	5	4	0	91	9	39
2019	Student	66	20	7	6	0	0	87	6	83
2018	Indeterminate (permanent)	30	33	17	12	8	0	63	19	1029
2018	Term	44	31	19	3	3	0	75	6	63
2018	Casual	54	22	13	4	5	2	78	9	39
2018	Student	65	29	4	0	2	0	94	2	51
2017	Indeterminate (permanent)	29	33	18	12	7	1	63	19	1173
2017	Term	52	20	17	10	2	0	71	12	68
2017	Casual	48	19	24	10	0	0	67	10	29
2017	Student	67	20	9	4	0	0	87	4	37
2014	Indeterminate (permanent)	22	34	21	14	9	1	57	23	1377
2014	Term	36	40	14	4	5	0	76	10	89
2014	Casual	39	40	7	14	0	0	79	14	28
2014	Student	44	51	0	5	0	0	95	5	19
2011	Indeterminate (permanent)	22	36	19	12	9	1	59	22	1768
2011	Term	40	32	18	7	3	1	72	10	147
2011	Casual	59	24	6	11	0	0	83	11	45
2011	Student	39	39	13	6	3	0	78	9	33

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	35	15	9	6	0	69	16	1256
2019	Term	46	30	8	10	6	0	76	16	103
2019	Casual	51	41	2	4	2	0	91	6	38
2019	Student	65	22	6	7	0	0	87	7	83
2018	Indeterminate (permanent)	27	36	16	13	7	0	63	20	1028
2018	Term	45	31	16	7	2	0	76	8	61
2018	Casual	50	33	7	9	0	0	84	9	38
2018	Student	65	29	4	0	2	0	94	2	51
2017	Indeterminate (permanent)	28	35	17	12	7	1	64	19	1174
2017	Term	49	25	9	12	5	0	74	16	68
2017	Casual	51	19	17	13	0	0	70	13	29
2017	Student	68	15	11	5	0	0	83	5	38
2014	Indeterminate (permanent)	22	35	19	16	8	0	57	24	1378
2014	Term	35	39	15	6	5	0	74	11	89
2014	Casual	39	36	14	11	0	0	75	11	28
2014	Student	37	58	5	0	0	0	95	0	19
2011	Indeterminate (permanent)	22	38	17	14	9	0	60	23	1768
2011	Term	41	34	14	7	3	1	76	10	146
2011	Casual	55	27	6	13	0	0	81	13	45
2011	Student	44	36	10	10	0	0	80	10	32
2008	Indeterminate (permanent)	28	39	13	12	6	0	68	19	1295
2008	Term	47	36	10	4	3	0	83	7	107
2008	Casual	43	38	12	0	7	0	81	7	37
2008	Student	54	27	0	14	5	0	81	19	21

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	26	18	13	8	1	0	61	21	1263
2019	Term	41	23	14	11	6	5	0	67	18	103
2019	Casual	43	32	5	5	6	0	9	83	12	39
2019	Student	51	17	13	10	6	4	0	70	16	83
2018	Indeterminate (permanent)	29	25	19	14	11	2	0	55	26	1027
2018	Term	35	31	16	11	3	2	1	68	15	63
2018	Casual	35	24	15	7	5	0	15	68	14	39
2018	Student	37	25	16	6	6	8	2	70	13	51
2017	Indeterminate (permanent)	26	26	20	15	9	4	0	54	25	1173
2017	Term	49	22	10	12	4	3	0	73	17	68
2017	Casual	38	19	16	16	7	0	4	60	23	29
2017	Student	53	22	7	8	2	5	3	82	11	38
2014	Indeterminate (permanent)	24	26	20	16	11	4	1	52	28	1378
2014	Term	38	29	13	5	9	7	0	71	15	89
2014	Casual	39	28	7	14	12	0	0	67	26	28
2014	Student	26	39	20	0	10	5	0	68	10	19
2011	Indeterminate (permanent)	24	27	19	13	12	5	0	54	26	1769
2011	Term	50	19	8	11	6	4	2	73	18	147
2011	Casual	50	16	13	9	10	0	2	67	20	45
2011	Student	39	17	25	4	9	7	0	60	13	33
2008	Indeterminate (permanent)	29	28	17	14	8	4	0	60	23	1295
2008	Term	44	22	15	12	5	2	0	68	17	106
2008	Casual	30	26	22	6	5	8	2	63	13	37
2008	Student	25	24	14	19	10	9	0	53	31	21

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	30	34	36	1264
2019	Term	32	25	44	103
2019	Casual	44	31	25	39
2019	Student	49	19	31	83
2018	Indeterminate (permanent)	31	34	35	1029
2018	Term	33	27	39	63
2018	Casual	40	25	35	38
2018	Student	55	22	24	51
2017	Indeterminate (permanent)	32	34	35	1173
2017	Term	32	23	45	68
2017	Casual	58	22	19	29
2017	Student	66	11	23	37
2014	Indeterminate (permanent)	32	32	36	1379
2014	Term	30	30	40	89
2014	Casual	53	6	40	28
2014	Student	48	25	27	19
2011	Indeterminate (permanent)	31	33	37	1773
2011	Term	29	32	39	145
2011	Casual	50	18	32	45
2011	Student	40	24	37	33

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	13	32	44	5	1	5	394
2019	Term	3	11	29	15	32	11	33
2019	Casual	6	6	21	6	56	6	16
2019	Student	0	5	2	0	93	0	41
2018	Indeterminate (permanent)	9	26	52	8	1	5	331
2018	Term	9	20	10	26	35	0	21
2018	Casual	0	0	6	0	87	7	15
2018	Student	0	0	11	4	86	0	28
2017	Indeterminate (permanent)	14	24	48	6	1	7	394
2017	Term	0	9	0	8	75	8	22
2017	Casual	0	16	16	5	62	0	18
2017	Student	0	4	4	0	87	4	24
2014	Indeterminate (permanent)	11	30	46	8	9999	5	453
2014	Term	4	10	26	18	9999	42	27
2014	Casual	13	0	27	34	9999	26	15
2011	Indeterminate (permanent)	10	27	44	11	9999	7	555
2011	Term	2	30	20	16	9999	32	43
2011	Casual	4	0	17	5	9999	74	23
2011	Student	0	24	15	30	9999	30	13

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	48	7	6	2	0	1	85	8	1258
2019	Term	17	48	10	14	8	3	0	67	22	103
2019	Casual	19	29	6	5	10	2	29	69	22	38
2019	Student	30	28	7	13	10	7	5	66	26	83

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	24	7	3	2	5	1	87	5	1259
2019	Term	51	22	10	0	4	11	2	84	4	102
2019	Casual	43	6	6	0	0	24	21	89	0	39
2019	Student	53	12	4	0	1	24	6	93	2	83

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	1263
2019	Term	12	88	103
2018	Indeterminate (permanent)	15	85	1027
2018	Term	10	90	63
2018	Casual	22	78	39

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	42	58	172
2019	Term	52	48	10
2018	Indeterminate (permanent)	45	55	155

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	65	35	172
2018	Indeterminate (permanent)	69	31	155

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	172
2019	Term	0	100	10
2018	Indeterminate (permanent)	6	94	155

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Indeterminate (permanent)	100	172
2019	Term	100	10
2018	Indeterminate (permanent)	100	155

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	172
2019	Term	0	100	10
2018	Indeterminate (permanent)	5	95	155

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	10

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	172
2018	Indeterminate (permanent)	4	96	155

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	36	64	171
2018	Indeterminate (permanent)	40	60	155

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	171
2019	Term	53	47	10
2018	Indeterminate (permanent)	49	51	155

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	50	50	171
2019	Term	52	48	10
2018	Indeterminate (permanent)	51	49	155

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	171
2019	Term	48	52	10
2018	Indeterminate (permanent)	47	53	155

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	171
2018	Indeterminate (permanent)	39	61	155

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	49	51	171
2019	Term	48	52	10
2018	Indeterminate (permanent)	55	45	155

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	171
2018	Indeterminate (permanent)	34	66	155

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	171
2019	Term	0	100	10

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	171
2019	Term	0	100	10
2018	Indeterminate (permanent)	7	93	155

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	171
2018	Indeterminate (permanent)	10	90	155

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	47	53	171
2018	Indeterminate (permanent)	52	48	155

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	14	86	171
2018	Indeterminate (permanent)	25	75	155

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	171
2018	Indeterminate (permanent)	12	88	155

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	46	54	171
2018	Indeterminate (permanent)	64	36	155

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	171
2018	Indeterminate (permanent)	35	65	155

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	171
2019	Term	0	100	10
2018	Indeterminate (permanent)	10	90	155

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	16	84	171
2018	Indeterminate (permanent)	21	79	155

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	171
2019	Term	0	100	10
2018	Indeterminate (permanent)	10	90	155

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	171
2019	Term	0	100	10
2018	Indeterminate (permanent)	6	94	155

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	171
2019	Term	0	100	10
2018	Indeterminate (permanent)	14	86	155

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	171
2018	Indeterminate (permanent)	13	87	155

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	171
2019	Term	52	48	10
2018	Indeterminate (permanent)	19	81	155

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	163
2018	Indeterminate (permanent)	11	89	146

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	163
2018	Indeterminate (permanent)	18	82	146

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	163
2019	Term	0	100	10
2018	Indeterminate (permanent)	7	93	146

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	163
2018	Indeterminate (permanent)	13	87	146

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	163
2019	Term	0	100	10
2018	Indeterminate (permanent)	8	92	146

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	163
2018	Indeterminate (permanent)	10	90	146

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	163
2018	Indeterminate (permanent)	8	92	146

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	163
2018	Indeterminate (permanent)	12	88	146

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	163
2018	Indeterminate (permanent)	35	65	146

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	163
2018	Indeterminate (permanent)	11	89	146

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	54	46	163
2018	Indeterminate (permanent)	60	40	146

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Term	0	100	10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	65	35	163
2018	Indeterminate (permanent)	60	40	146

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	4	96	163
2019	Term	0	100	10
2018	Indeterminate (permanent)	4	96	146

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	163
2019	Term	0	100	10
2018	Indeterminate (permanent)	9	91	146

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	1260
2019	Term	23	77	103

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	13	18	10	10	27	8	41	31	1263
2019	Term	10	14	18	3	7	33	14	47	20	102
2019	Casual	16	6	9	5	6	36	22	54	26	39
2019	Student	20	8	8	2	2	36	22	69	11	83
2018	Indeterminate (permanent)	13	16	21	11	8	26	5	43	27	1027
2018	Term	9	13	22	3	1	37	14	45	10	63
2018	Casual	10	16	13	3	0	36	23	62	8	39
2018	Student	18	2	4	4	2	45	25	67	20	51
2017	Indeterminate (permanent)	13	17	17	10	10	25	7	45	30	1175
2017	Term	19	8	13	6	4	36	14	54	21	68
2017	Casual	3	13	24	7	0	28	25	35	15	29
2017	Student	35	8	12	2	0	29	14	75	3	38
2014	Indeterminate (permanent)	10	14	22	11	9	26	7	37	31	1379
2014	Term	16	12	18	4	8	37	5	48	21	89
2014	Casual	18	14	19	0	7	32	10	55	11	28
2014	Student	10	5	6	6	0	47	26	55	22	19

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	31	17	8	6	8	0	65	16	1262
2019	Term	26	25	22	5	5	13	3	61	13	102
2019	Casual	35	33	2	2	9	15	4	84	14	39
2019	Student	45	22	6	5	0	20	2	86	6	83
2018	Indeterminate (permanent)	25	33	19	9	6	7	0	63	16	1027
2018	Term	32	33	17	0	3	15	0	77	3	63
2018	Casual	35	29	12	3	0	18	3	81	4	39
2018	Student	41	20	10	2	2	24	2	82	5	51
2017	Indeterminate (permanent)	26	32	18	8	8	8	1	63	17	1172
2017	Term	33	33	14	6	3	10	1	74	10	68
2017	Casual	36	25	20	7	3	9	0	67	11	29
2017	Student	48	18	11	4	0	16	3	81	5	38
2014	Indeterminate (permanent)	18	26	22	11	7	14	2	52	22	1379
2014	Term	25	21	19	8	4	22	1	60	15	89
2014	Casual	28	21	18	0	11	18	4	63	14	28
2014	Student	48	6	10	11	0	14	10	72	14	19
2011	Indeterminate (permanent)	23	33	19	9	5	10	0	63	16	1770
2011	Term	38	32	13	3	1	12	1	80	5	147
2011	Casual	53	33	7	0	0	6	0	92	0	45
2011	Student	33	19	21	0	0	24	3	71	0	33

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	1266
2019	Term	8	92	103
2018	Indeterminate (permanent)	7	93	1029
2018	Term	8	92	63

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	41	59	92
2018	Indeterminate (permanent)	34	66	73

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	79	21	92
2018	Indeterminate (permanent)	84	16	73

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	92
2018	Indeterminate (permanent)	0	100	73

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	92

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	92

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	20	80	92
2018	Indeterminate (permanent)	19	81	73

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	92
2018	Indeterminate (permanent)	12	88	73

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	92
2018	Indeterminate (permanent)	8	92	73

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	92
2018	Indeterminate (permanent)	26	74	73

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	92
2018	Indeterminate (permanent)	19	81	73

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	5	95	92

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	92

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	92
2018	Indeterminate (permanent)	14	86	73

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	92
2018	Indeterminate (permanent)	0	100	73

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	21	79	92
2018	Indeterminate (permanent)	23	77	73

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	92

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	19	81	92
2018	Indeterminate (permanent)	23	77	73

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	32	68	90
2018	Indeterminate (permanent)	30	70	73

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	90
2018	Indeterminate (permanent)	15	85	73

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	90
2018	Indeterminate (permanent)	20	80	73

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	8	92	90
2018	Indeterminate (permanent)	10	90	73

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	7	93	90
2018	Indeterminate (permanent)	7	93	73

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	90
2018	Indeterminate (permanent)	13	87	73

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	90
2018	Indeterminate (permanent)	44	56	73

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	1262
2019	Term	9	91	103

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	13	20	5	4	34	9	49	16	1258
2019	Term	15	10	19	3	4	32	17	50	14	102
2019	Casual	16	0	11	9	0	46	18	45	24	39
2019	Student	23	6	6	1	0	42	22	80	3	83
2018	Indeterminate (permanent)	14	17	22	5	3	33	5	50	14	1026
2018	Term	18	11	18	1	3	42	7	56	8	63
2018	Casual	9	31	12	2	0	36	10	74	4	39
2018	Student	18	4	4	0	2	53	20	79	7	51
2017	Indeterminate (permanent)	15	14	20	5	3	35	9	51	15	1174
2017	Term	21	9	14	1	0	46	10	66	3	68
2017	Casual	9	10	21	0	0	41	19	48	0	29
2017	Student	35	8	4	3	0	41	8	86	5	38
2014	Indeterminate (permanent)	11	14	24	5	3	37	7	44	13	1378
2014	Term	18	15	14	5	5	37	6	59	17	89
2014	Casual	14	19	7	4	4	42	10	68	18	28
2014	Student	11	11	5	6	0	47	20	67	18	19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	29	18	5	3	12	1	70	9	1257
2019	Term	32	24	21	3	4	12	4	66	9	103
2019	Casual	35	27	6	6	2	19	4	81	11	39
2019	Student	55	16	4	1	0	20	4	94	2	83
2018	Indeterminate (permanent)	27	32	20	6	3	12	0	67	10	1026
2018	Term	37	32	11	1	3	15	1	82	5	63
2018	Casual	33	32	7	5	0	22	0	84	6	39
2018	Student	41	24	2	2	2	25	4	92	6	51
2017	Indeterminate (permanent)	30	32	17	4	3	12	1	71	9	1173
2017	Term	40	29	12	0	2	16	1	83	2	68
2017	Casual	22	38	18	3	0	19	0	74	4	29
2017	Student	52	17	0	3	0	26	3	96	4	38
2014	Indeterminate (permanent)	20	29	22	5	2	20	2	63	10	1375
2014	Term	28	20	13	5	5	26	3	68	14	89
2014	Casual	30	19	6	4	4	29	7	77	13	28
2014	Student	53	11	11	11	0	9	5	75	13	19
2011	Indeterminate (permanent)	30	36	15	3	3	13	0	76	6	1768
2011	Term	47	30	6	1	1	13	1	90	3	147
2011	Casual	50	33	5	0	0	13	0	94	0	45
2011	Student	27	33	19	0	0	19	3	76	0	33

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	27	24	14	15	0	1	47	29	1258
2019	Term	19	33	19	18	11	0	1	52	29	103
2019	Casual	21	32	17	10	14	2	5	57	25	39
2019	Student	31	29	16	18	4	1	1	62	22	83
2018	Indeterminate (permanent)	16	25	24	14	19	0	1	41	34	1030
2018	Term	14	20	24	21	19	2	0	34	41	63
2018	Casual	21	15	34	12	13	3	3	37	27	38
2018	Student	18	29	29	14	8	2	0	48	22	51
2017	Indeterminate (permanent)	18	25	21	15	19	0	2	44	35	1172
2017	Term	18	25	13	19	24	2	0	44	43	68
2017	Casual	9	26	20	10	36	0	0	35	46	29
2017	Student	24	19	22	14	18	0	3	45	33	38

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	31	27	15	11	0	0	46	27	1261
2019	Term	23	39	23	10	4	0	0	62	15	103
2019	Casual	26	43	18	5	0	2	6	75	5	39
2019	Student	51	30	17	0	2	0	0	81	2	83
2018	Indeterminate (permanent)	14	25	30	18	13	0	0	39	31	1031
2018	Term	23	33	33	5	6	0	0	56	11	63
2018	Casual	54	19	11	13	0	3	0	75	13	39
2018	Student	35	31	27	6	0	0	0	67	6	51
2017	Indeterminate (permanent)	16	29	24	16	13	0	1	46	29	1171
2017	Term	30	30	21	14	5	0	0	61	19	68
2017	Casual	50	19	24	3	3	0	0	69	6	29
2017	Student	36	34	22	3	3	0	3	72	6	38

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	35	24	12	8	0	1	56	20	1253
2019	Term	43	32	15	8	2	0	0	74	10	102
2019	Casual	39	34	9	5	0	4	9	84	6	38
2019	Student	61	24	8	4	1	0	1	87	5	83
2018	Indeterminate (permanent)	19	31	26	14	8	0	1	51	22	1024
2018	Term	48	30	12	6	0	0	4	81	6	61
2018	Casual	65	8	10	10	0	3	3	78	11	39
2018	Student	57	29	12	0	0	0	2	88	0	51
2017	Indeterminate (permanent)	20	31	24	15	8	0	1	52	24	1170
2017	Term	53	24	21	0	3	0	0	77	3	68
2017	Casual	56	20	18	3	3	0	0	76	6	29
2017	Student	66	13	11	5	3	0	3	80	8	38

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	27	22	17	16	0	0	45	33	1254
2019	Term	32	31	16	16	4	0	1	64	21	103
2019	Casual	35	32	16	3	2	2	10	77	6	39
2019	Student	61	23	7	5	2	0	1	85	7	83
2018	Indeterminate (permanent)	15	24	25	19	16	0	1	39	35	1025
2018	Term	30	22	24	13	10	1	0	53	22	63
2018	Casual	40	28	13	11	2	0	6	72	14	39
2018	Student	47	22	18	2	2	2	8	76	4	51
2017	Indeterminate (permanent)	15	24	24	19	16	0	1	40	35	1172
2017	Term	26	25	24	9	13	0	3	52	22	68
2017	Casual	43	21	24	9	3	0	0	63	12	29
2017	Student	47	16	22	10	3	0	3	65	13	38

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	27	14	6	5	0	3	74	12	1246
2019	Term	55	30	10	1	2	0	2	87	3	103
2019	Casual	67	5	10	2	0	0	15	85	3	38
2019	Student	73	18	6	1	0	0	1	93	1	83
2018	Indeterminate (permanent)	40	27	15	7	6	0	5	71	14	1021
2018	Term	59	20	9	6	0	1	5	84	7	63
2018	Casual	65	8	5	0	5	0	17	88	6	39
2018	Student	69	14	8	2	0	0	8	89	2	51
2017	Indeterminate (permanent)	39	28	15	7	6	1	5	71	14	1170
2017	Term	62	20	11	2	3	0	3	84	5	68
2017	Casual	56	27	8	3	3	0	3	85	6	29
2017	Student	66	14	5	0	3	3	10	91	3	38

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	31	22	13	9	0	0	57	21	1256
2019	Term	42	32	13	9	3	0	0	74	12	103
2019	Casual	40	29	17	2	6	2	4	73	9	39
2019	Student	46	33	16	4	2	0	0	78	6	83
2018	Indeterminate (permanent)	24	28	24	12	10	0	1	52	23	1026
2018	Term	31	41	13	11	1	1	1	74	13	62
2018	Casual	61	13	7	9	6	0	5	78	15	38
2018	Student	33	33	24	6	2	0	2	68	8	51
2017	Indeterminate (permanent)	23	30	23	14	10	0	1	54	23	1166
2017	Term	49	23	18	8	2	0	0	72	10	68
2017	Casual	40	25	13	16	3	3	0	66	20	29
2017	Student	33	43	24	0	0	0	0	76	0	38

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	36	22	12	6	0	0	60	18	1258
2019	Term	33	34	17	8	5	2	1	69	14	103
2019	Casual	53	25	12	6	0	0	4	81	6	38
2019	Student	57	30	7	6	0	0	0	87	6	83
2018	Indeterminate (permanent)	18	34	26	12	8	0	1	53	20	1025
2018	Term	27	39	14	11	3	3	2	70	15	62
2018	Casual	50	24	26	0	0	0	0	74	0	39
2018	Student	47	25	22	2	2	0	2	74	4	51
2017	Indeterminate (permanent)	20	32	24	15	8	1	1	53	23	1165
2017	Term	31	26	20	20	3	0	0	57	23	68
2017	Casual	43	13	16	13	9	0	6	59	23	29
2017	Student	44	29	17	8	3	0	0	72	11	38

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	36	24	13	7	0	0	56	19	1253
2019	Term	38	36	14	7	4	1	0	75	11	103
2019	Casual	26	44	16	6	4	0	4	73	10	39
2019	Student	54	24	19	2	0	0	0	78	2	83
2018	Indeterminate (permanent)	17	32	29	13	8	0	0	49	21	1026
2018	Term	26	34	27	8	1	0	4	62	10	62
2018	Casual	40	25	31	3	0	0	0	65	3	39
2018	Student	43	35	16	0	0	0	6	83	0	51
2017	Indeterminate (permanent)	17	32	25	16	9	0	1	49	26	1167
2017	Term	32	37	21	9	1	0	0	69	10	68
2017	Casual	29	28	23	13	6	0	0	58	20	29
2017	Student	47	23	27	3	0	0	0	70	3	38

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	32	22	13	9	0	56	22	1252
2019	Term	32	32	18	8	8	1	64	17	103
2019	Casual	36	24	20	13	2	4	63	16	39
2019	Student	35	31	19	11	4	0	66	14	83
2018	Indeterminate (permanent)	23	29	27	12	9	1	52	21	1027
2018	Term	28	34	24	6	4	4	64	10	62
2018	Casual	36	13	22	18	8	3	51	26	39
2018	Student	27	33	29	0	10	0	61	10	51
2017	Indeterminate (permanent)	23	30	21	15	11	1	53	26	1165
2017	Term	46	20	16	13	5	0	66	17	68
2017	Casual	20	38	25	10	7	0	59	16	29
2017	Student	56	22	8	11	3	0	78	14	38

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	27	15	9	7	1	68	17	1255
2019	Term	54	19	13	9	3	1	74	12	101
2019	Casual	62	13	10	6	0	9	83	7	39
2019	Student	70	19	10	1	0	0	89	1	83

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	34	18	10	5	0	1	67	15	1251
2019	Term	39	31	19	8	1	0	1	72	9	103
2019	Casual	48	23	11	7	4	0	6	76	12	39
2019	Student	51	28	20	1	0	0	0	78	1	83
2018	Indeterminate (permanent)	27	31	26	10	5	0	1	59	15	1029
2018	Term	36	36	18	5	2	2	2	74	7	61
2018	Casual	46	23	21	5	3	2	0	71	8	39
2018	Student	42	34	14	8	0	0	2	78	8	50
2017	Indeterminate (permanent)	29	31	22	11	5	1	2	61	17	1167
2017	Term	37	40	19	3	1	0	0	77	4	68
2017	Casual	48	44	0	8	0	0	0	92	8	29
2017	Student	60	24	15	0	0	0	0	85	0	38

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	27	13	6	4	1	77	9	1253
2019	Term	56	25	14	3	0	2	82	3	103
2019	Casual	45	27	16	2	0	10	80	3	39
2019	Student	67	18	8	4	2	0	86	6	83
2018	Indeterminate (permanent)	47	25	15	7	6	1	72	13	1018
2018	Term	60	24	5	5	3	3	87	8	61
2018	Casual	50	26	14	2	3	6	81	4	39
2018	Student	63	18	8	6	6	0	80	12	51
2017	Indeterminate (permanent)	47	28	15	6	4	1	75	10	1171
2017	Term	57	24	11	4	2	2	82	6	68
2017	Casual	53	19	13	7	0	8	79	7	29
2017	Student	57	22	15	3	0	3	81	3	38

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	71	13	6	2	2	0	5	89	5	1245
2019	Term	70	13	8	1	2	0	6	88	3	102
2019	Casual	76	0	5	0	0	0	19	94	0	37
2019	Student	82	11	4	1	0	0	2	95	1	83
2018	Indeterminate (permanent)	69	14	8	3	2	0	3	87	5	1027
2018	Term	78	9	4	1	0	4	3	94	2	62
2018	Casual	71	14	7	0	0	0	8	93	0	39
2018	Student	82	14	0	2	0	0	2	98	2	51

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	70	13	7	4	4	1	3	85	7	1258
2019	Term	70	13	4	0	8	0	5	88	8	103
2019	Casual	76	7	2	6	0	0	8	91	7	39
2019	Student	89	5	1	4	1	0	0	94	5	82
2018	Indeterminate (permanent)	66	14	6	5	5	1	3	83	10	1025
2018	Term	71	17	3	0	3	2	3	93	3	62
2018	Casual	73	7	6	9	0	0	6	84	10	39
2018	Student	88	4	0	2	2	0	4	96	4	51
2017	Indeterminate (permanent)	68	15	5	4	4	1	3	86	8	1174
2017	Term	86	0	7	2	4	0	1	87	6	68
2017	Casual	72	13	7	3	0	0	4	90	4	29
2017	Student	90	3	0	2	0	0	5	98	2	38

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	29	10	4	2	1	84	7	1253
2019	Term	52	26	10	6	2	3	81	8	102
2019	Casual	69	19	6	0	4	2	90	4	39
2019	Student	79	12	4	4	1	0	91	5	82
2018	Indeterminate (permanent)	49	30	11	5	3	1	80	9	1026
2018	Term	63	18	14	0	1	3	84	2	63
2018	Casual	66	10	13	0	5	6	81	5	39
2018	Student	84	8	4	2	2	0	92	4	51
2017	Indeterminate (permanent)	51	31	9	5	2	2	84	7	1169
2017	Term	63	17	11	4	3	1	82	7	68
2017	Casual	76	13	7	0	0	4	93	0	29
2017	Student	87	5	2	0	0	5	98	0	38

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	22	11	8	5	1	76	13	1249
2019	Term	61	18	9	5	5	2	81	10	103
2019	Casual	80	8	0	3	4	6	93	7	37
2019	Student	85	11	1	3	0	0	96	3	80
2018	Indeterminate (permanent)	45	24	14	8	8	1	70	15	1028
2018	Term	59	17	12	7	1	3	79	9	63
2018	Casual	63	10	13	0	9	6	77	9	39
2018	Student	86	10	0	0	4	0	96	4	51
2017	Indeterminate (permanent)	52	23	12	7	5	2	76	13	1173
2017	Term	66	18	7	3	4	1	86	7	68
2017	Casual	70	10	16	0	0	4	83	0	29
2017	Student	81	8	5	0	0	5	94	0	38

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	16	5	2	1	22	89	4	1246
2019	Term	71	5	2	1	0	22	97	1	101
2019	Casual	58	2	2	0	4	34	91	6	39
2019	Student	74	4	0	0	0	22	100	0	81
2018	Indeterminate (permanent)	46	16	6	2	1	28	87	4	1023
2018	Term	61	6	1	0	0	31	98	0	63
2018	Casual	47	5	3	0	3	41	90	5	37
2018	Student	75	0	0	0	2	24	97	3	51
2017	Indeterminate (permanent)	50	16	6	2	1	25	88	4	1171
2017	Term	73	8	1	1	3	14	94	5	68
2017	Casual	52	7	3	0	0	38	94	0	29
2017	Student	87	0	0	0	0	13	100	0	38

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	68	19	6	1	1	0	4	91	2	1251
2019	Term	74	15	3	3	0	0	5	93	3	103
2019	Casual	73	6	7	0	0	0	14	92	0	39
2019	Student	89	6	1	0	0	1	2	99	0	81
2018	Indeterminate (permanent)	61	22	8	2	1	0	5	88	3	1024
2018	Term	67	24	0	0	0	1	8	100	0	63
2018	Casual	73	8	3	3	6	0	8	87	10	39
2018	Student	86	4	6	0	0	0	4	94	0	51
2017	Indeterminate (permanent)	66	19	5	2	1	0	7	92	3	1169
2017	Term	76	15	4	3	0	0	1	93	3	68
2017	Casual	66	17	7	0	0	0	11	93	0	29
2017	Student	85	4	3	3	0	0	5	94	3	38

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	14	4	2	2	0	3	91	4	1256
2019	Term	18	20	18	20	24	0	0	38	45	102
2019	Casual	33	14	17	7	13	2	12	56	24	39
2019	Student	44	20	15	5	14	0	2	66	19	81
2018	Indeterminate (permanent)	72	16	4	3	2	0	3	90	5	1027
2018	Term	14	8	18	22	34	2	3	22	59	63
2018	Casual	25	13	4	22	28	0	8	42	54	39
2018	Student	53	33	6	2	4	0	2	88	6	51
2017	Indeterminate (permanent)	69	16	6	2	2	0	5	89	4	1172
2017	Term	8	16	10	22	42	1	1	25	66	68
2017	Casual	34	7	19	16	16	0	8	44	34	29
2017	Student	59	6	14	16	3	0	3	66	19	37

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	30	13	4	2	2	80	6	1249
2019	Term	51	31	14	0	3	2	83	3	103
2019	Casual	63	7	10	6	5	9	77	12	39
2019	Student	49	31	16	2	1	0	80	4	81
2018	Indeterminate (permanent)	45	30	16	4	2	2	77	7	1026
2018	Term	50	39	7	1	0	3	91	2	63
2018	Casual	61	15	11	7	0	6	81	8	39
2018	Student	55	24	12	6	4	0	78	10	51
2017	Indeterminate (permanent)	51	28	12	4	2	3	81	6	1168
2017	Term	56	29	12	3	0	1	86	3	68
2017	Casual	53	29	13	0	0	4	86	0	29
2017	Student	66	18	11	3	3	0	84	5	38

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	37	35	12	4	0	49	16	1263
2019	Term	16	49	23	10	3	0	64	13	103
2019	Casual	17	58	19	6	0	0	75	6	39
2019	Student	28	51	17	4	1	0	78	5	83
2018	Indeterminate (permanent)	10	29	39	17	5	0	39	22	1029
2018	Term	9	44	32	11	3	0	53	15	63
2018	Casual	19	43	29	6	3	0	63	8	39
2018	Student	22	47	29	2	0	0	69	2	51
2017	Indeterminate (permanent)	8	32	39	14	6	0	41	21	1174
2017	Term	7	34	39	16	3	0	42	19	68
2017	Casual	18	36	33	10	0	3	56	10	29
2017	Student	22	38	37	2	2	0	60	3	38

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	18	41	23	8	0	31	28	1254
2019	Term	6	13	39	31	12	0	42	19	100
2019	Casual	4	14	30	21	32	0	52	17	39
2019	Student	6	9	27	34	24	0	59	15	82
2018	Indeterminate (permanent)	10	23	42	18	7	0	25	33	1015
2018	Term	7	15	36	30	11	2	41	22	62
2018	Casual	5	13	18	29	31	3	62	19	37
2018	Student	4	10	24	43	18	0	61	14	49
2017	Indeterminate (permanent)	9	20	42	22	7	0	29	29	1172
2017	Term	0	14	47	27	12	0	39	14	68
2017	Casual	7	23	32	23	15	0	38	29	29
2017	Student	5	5	32	38	19	0	57	11	38

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	41	12	7	2	1	0	79	9	1258
2019	Term	32	41	13	8	3	2	1	75	12	102
2019	Casual	37	32	9	14	4	5	0	72	19	39
2019	Student	40	30	11	9	1	9	0	77	11	82
2018	Indeterminate (permanent)	37	43	11	6	2	1	0	80	9	1028
2018	Term	46	31	11	4	5	3	0	80	9	62
2018	Casual	44	34	3	12	5	3	0	80	17	39
2018	Student	49	31	8	6	2	4	0	84	8	51
2017	Indeterminate (permanent)	32	44	10	8	3	2	0	78	12	1171
2017	Term	34	37	15	9	5	0	0	72	13	68
2017	Casual	26	41	16	13	3	0	0	68	17	29
2017	Student	40	35	11	5	3	3	3	79	9	38

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	24	37	17	12	8	1	0	62	21	1261
2019	Term	36	36	12	10	4	0	1	73	15	103
2019	Casual	37	38	7	9	4	5	0	79	13	39
2019	Student	48	29	6	9	1	7	0	83	11	82
2018	Indeterminate (permanent)	20	39	16	15	8	1	0	60	24	1032
2018	Term	38	27	16	15	1	3	0	66	17	62
2018	Casual	35	40	13	8	2	3	0	78	9	39
2018	Student	51	33	12	2	2	0	0	84	4	51
2017	Indeterminate (permanent)	17	41	13	17	10	1	0	59	27	1174
2017	Term	32	33	14	15	6	0	0	65	22	68
2017	Casual	13	54	13	10	3	7	0	72	14	29
2017	Student	40	33	5	14	0	5	3	79	15	38

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	1263
2019	Term	17	83	103
2019	Casual	5	95	39
2019	Student	8	92	83
2017	Indeterminate (permanent)	21	79	1175
2017	Term	13	87	68
2014	Indeterminate (permanent)	20	80	1377
2014	Term	16	84	89

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	85	15	241
2019	Term	79	21	18
2017	Indeterminate (permanent)	81	19	256
2014	Indeterminate (permanent)	78	22	275
2014	Term	77	23	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	33	4	8	5	0	0	82	14	201
2019	Term	45	26	16	6	0	7	0	76	7	15
2017	Indeterminate (permanent)	55	29	6	5	3	1	1	85	9	209
2014	Indeterminate (permanent)	51	34	5	7	3	0	0	85	10	215
2014	Term	45	26	20	0	9	0	0	71	9	11

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	31	23	14	9	1	0	21	79	1257
2019	Term	23	33	22	11	7	3	0	24	76	103
2019	Casual	21	30	20	5	17	4	2	23	77	39
2019	Student	39	19	19	8	4	7	4	43	57	83
2018	Indeterminate (permanent)	23	27	25	11	12	1	1	24	76	1034
2018	Term	15	23	30	7	19	3	3	16	84	63
2018	Casual	28	25	17	16	9	2	3	30	70	38
2018	Student	34	24	22	4	8	6	2	37	63	50
2017	Indeterminate (permanent)	27	25	20	10	14	3	0	28	72	1173
2017	Term	19	22	19	15	22	2	0	20	80	68
2017	Casual	3	35	10	17	26	0	9	3	97	29
2017	Student	30	12	24	10	18	5	0	32	68	38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	60	40	967
2019	Term	71	29	75
2019	Casual	71	29	27
2019	Student	74	26	42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	944
2019	Term	46	54	70
2019	Casual	43	57	27
2019	Student	64	36	42
2018	Indeterminate (permanent)	25	75	767
2018	Term	37	63	49
2018	Student	52	48	29

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	22	19	20	20	2	6	36	43	949
2019	Term	10	30	24	21	9	0	7	42	32	73
2019	Casual	10	43	10	13	12	0	12	60	29	27
2019	Student	27	22	17	12	5	7	10	59	21	41
2018	Indeterminate (permanent)	8	25	16	19	25	1	6	36	47	766
2018	Term	15	16	22	17	20	3	8	35	41	49
2018	Student	34	28	17	10	10	0	0	62	21	29
2017	Indeterminate (permanent)	10	21	17	18	25	2	8	34	47	818
2017	Term	10	15	18	24	24	0	8	28	53	54
2017	Casual	25	24	35	11	3	0	0	50	15	26
2017	Student	36	13	0	11	28	8	4	56	44	25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	4	12	14	24	38	2	5	18	66	949
2019	Term	9	25	20	25	18	0	4	35	44	73
2019	Casual	8	26	10	27	22	0	7	37	53	27
2019	Student	0	29	17	15	20	7	12	36	42	41
2018	Indeterminate (permanent)	2	9	12	22	49	2	4	12	75	769
2018	Term	8	19	12	21	36	0	4	28	59	49
2018	Student	3	10	10	31	24	3	17	17	70	29
2017	Indeterminate (permanent)	1	7	10	19	55	2	5	9	80	819
2017	Term	2	5	9	26	56	0	2	7	84	54
2017	Casual	10	7	20	37	27	0	0	17	63	26
2017	Student	13	15	4	17	43	4	4	30	65	25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	20	17	12	13	1	6	56	26	1243
2019	Term	47	23	12	3	3	1	10	79	7	100
2019	Casual	46	7	14	11	3	4	15	66	17	38
2019	Student	46	15	10	7	2	4	16	76	12	82
2018	Indeterminate (permanent)	35	17	15	12	14	1	6	56	28	1030
2018	Term	27	26	18	4	7	8	9	65	14	63
2018	Casual	35	24	2	0	0	4	34	96	0	39
2018	Student	27	20	12	2	6	4	29	71	12	51

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 93. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?