2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	43	3	8	1	88	9	316
2019	Non-visible minority	40	44	4	9	3	85	12	1159
2017	Visible minority	42	42	3	9	4	84	13	250
2017	Non-visible minority	35	47	4	11	3	82	14	1043
2014	Visible minority	39	41	6	9	4	81	14	259
2014	Non-visible minority	34	46	5	11	4	80	15	1241
2011	Visible minority	52	37	4	6	1	89	7	331
2011	Non-visible minority	42	45	3	7	3	87	10	1669
2008	Visible minority	48	41	4	6	2	89	7	218
2008	Non-visible minority	47	40	3	8	2	87	10	1235

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	78	12	2	5	3	0	0	90	8	315
2019	Non-visible minority	71	16	5	6	3	0	1	87	8	1158
2017	Visible minority	73	16	2	4	4	0	0	90	8	250
2017	Non-visible minority	66	17	5	6	4	1	1	85	9	1043
2014	Visible minority	71	18	2	4	3	0	1	90	7	258
2014	Non-visible minority	66	17	4	6	5	0	1	85	11	1239
2011	Visible minority	79	14	1	3	2	0	1	94	5	331
2011	Non-visible minority	70	15	3	6	5	0	1	86	10	1665
2008	Visible minority	76	17	4	2	0	0	0	94	3	216
2008	Non-visible minority	72	14	4	6	4	0	1	86	10	1235

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	36	8	8	4	81	11	315
2019	Non-visible minority	46	34	6	9	5	80	14	1160
2017	Visible minority	44	32	10	9	5	77	13	250
2017	Non-visible minority	40	37	5	13	6	77	19	1041
2014	Visible minority	34	38	10	12	7	72	18	258
2014	Non-visible minority	37	34	8	12	9	71	22	1240
2011	Visible minority	43	33	10	9	4	76	13	330
2011	Non-visible minority	43	34	7	10	6	77	16	1663

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	39	14	10	4	0	0	72	14	315
2019	Non-visible minority	36	40	9	11	4	0	1	76	15	1154
2018	Visible minority	29	40	9	16	6	0	1	69	22	228
2018	Non-visible minority	30	42	10	14	4	0	1	72	18	939
2017	Visible minority	31	45	8	10	6	0	0	76	16	250
2017	Non-visible minority	33	38	10	12	5	0	0	72	18	1041
2014	Visible minority	26	43	10	13	6	0	1	70	19	257
2014	Non-visible minority	29	40	12	13	5	0	0	70	19	1238
2011	Visible minority	34	38	14	10	4	1	1	73	14	331
2011	Non-visible minority	29	43	12	10	5	0	1	73	15	1666
2008	Visible minority	32	41	13	8	3	0	2	75	12	218
2008	Non-visible minority	34	41	9	11	4	0	1	75	15	1236

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	34	10	8	3	0	79	11	315
2019	Non-visible minority	55	32	6	4	2	0	87	7	1147
2017	Visible minority	54	32	4	8	2	0	86	10	249
2017	Non-visible minority	53	34	7	4	2	0	87	6	1034
2014	Visible minority	40	38	8	7	5	1	80	12	258
2014	Non-visible minority	51	34	8	5	2	0	85	7	1239

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	29	7	11	4	0	1	78	14	314
2019	Non-visible minority	49	32	7	7	5	0	0	81	12	1159
2018	Visible minority	47	29	10	9	4	0	1	77	13	226
2018	Non-visible minority	45	34	8	8	4	0	0	79	12	931
2017	Visible minority	45	32	7	8	7	0	0	78	15	250
2017	Non-visible minority	46	33	8	8	5	0	0	79	13	1040
2014	Visible minority	37	30	15	10	8	0	0	67	18	259
2014	Non-visible minority	39	31	10	12	7	0	0	70	20	1242
2011	Visible minority	42	39	7	6	5	0	1	82	11	331
2011	Non-visible minority	41	34	9	9	6	1	0	76	16	1666

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	41	9	8	6	78	13	316
2019	Non-visible minority	38	37	11	8	5	75	13	1158
2018	Visible minority	34	40	9	8	8	74	17	227
2018	Non-visible minority	32	42	12	10	4	74	14	934
2017	Visible minority	38	38	9	10	4	77	14	249
2017	Non-visible minority	33	46	8	9	5	79	14	1043
2014	Visible minority	24	44	16	8	7	68	16	259
2014	Non-visible minority	28	46	10	9	6	75	15	1242
2011	Visible minority	35	41	12	8	4	76	12	331
2011	Non-visible minority	30	41	11	11	6	72	17	1665
2008	Visible minority	36	42	11	7	4	78	11	215
2008	Non-visible minority	33	44	10	9	3	77	13	1232

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	34	11	12	7	70	18	315
2019	Non-visible minority	34	36	12	12	6	70	18	1157
2018	Visible minority	33	27	15	14	11	60	25	228
2018	Non-visible minority	28	33	16	13	9	62	22	937
2017	Visible minority	29	34	12	14	10	64	25	250
2017	Non-visible minority	27	38	13	12	10	65	22	1041
2014	Visible minority	19	35	15	19	12	54	31	259
2014	Non-visible minority	24	36	15	16	9	60	25	1241
2011	Visible minority	24	39	17	12	7	63	20	331
2011	Non-visible minority	24	41	12	13	9	65	23	1668

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	40	9	12	4	75	16	314
2019	Non-visible minority	34	40	9	12	5	74	17	1154
2018	Visible minority	30	43	11	10	7	72	17	228
2018	Non-visible minority	30	42	11	12	5	72	18	934
2017	Visible minority	35	38	10	13	5	73	18	249
2017	Non-visible minority	32	40	9	12	7	72	19	1042

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	32	9	8	3	0	80	11	314
2019	Non-visible minority	43	38	9	6	3	0	81	10	1156
2018	Visible minority	41	43	10	2	4	0	84	6	228
2018	Non-visible minority	41	40	9	6	2	0	82	8	939
2017	Visible minority	45	36	8	6	4	1	82	10	249
2017	Non-visible minority	39	39	11	7	4	0	78	11	1041
2014	Visible minority	41	35	14	6	2	1	77	9	259
2014	Non-visible minority	37	41	10	8	4	1	79	11	1239
2011	Visible minority	42	41	7	7	3	1	84	9	331
2011	Non-visible minority	34	44	10	8	4	1	78	12	1668
2008	Visible minority	49	36	6	5	3	0	85	8	216
2008	Non-visible minority	37	40	11	7	4	1	78	11	1235

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	38	10	9	7	74	16	314
2019	Non-visible minority	36	35	12	11	6	71	17	1155
2018	Visible minority	32	34	12	10	12	66	22	228
2018	Non-visible minority	32	36	12	13	8	68	20	938
2017	Visible minority	29	37	11	14	9	66	22	250
2017	Non-visible minority	30	38	11	12	9	68	21	1041

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	30	11	4	3	0	83	7	313
2019	Non-visible minority	50	34	10	4	2	0	84	6	1147
2018	Visible minority	47	38	8	4	4	0	84	7	228
2018	Non-visible minority	49	35	10	5	1	0	84	6	928
2017	Visible minority	53	31	7	5	2	1	85	7	250
2017	Non-visible minority	50	37	7	4	2	0	87	5	1042
2014	Visible minority	57	29	10	2	1	0	87	3	259
2014	Non-visible minority	60	28	8	3	1	0	88	4	1240
2011	Visible minority	59	30	7	3	1	1	89	4	332
2011	Non-visible minority	55	32	8	4	1	0	87	5	1666

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	39	14	9	6	0	71	15	313
2019	Non-visible minority	33	40	11	10	6	0	73	16	1154
2018	Visible minority	29	39	9	12	10	0	68	22	227
2018	Non-visible minority	30	38	12	13	6	0	69	19	933
2017	Visible minority	30	36	12	15	8	0	66	22	249
2017	Non-visible minority	31	41	9	13	6	0	72	18	1041
2014	Visible minority	20	38	16	16	9	0	59	25	259
2014	Non-visible minority	24	43	10	15	7	0	67	23	1241
2011	Visible minority	32	38	12	11	7	1	70	17	331
2011	Non-visible minority	30	40	10	13	7	0	70	19	1667

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	34	12	7	7	1	73	14	315
2019	Non-visible minority	39	35	13	9	5	0	74	14	1155
2018	Visible minority	39	32	12	9	7	0	71	17	227
2018	Non-visible minority	37	33	13	10	6	0	71	16	930
2017	Visible minority	37	32	13	11	7	0	69	18	250
2017	Non-visible minority	35	36	11	12	6	0	71	18	1042
2014	Visible minority	24	38	13	17	7	0	62	25	258
2014	Non-visible minority	31	38	12	12	7	0	69	19	1240

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	37	11	9	3	1	0	77	11	310
2019	Non-visible minority	36	38	12	9	4	0	1	75	13	1133
2018	Visible minority	34	32	15	9	8	1	1	68	17	227
2018	Non-visible minority	29	39	14	12	5	0	1	69	17	935
2017	Visible minority	36	35	10	11	7	0	0	72	18	250
2017	Non-visible minority	33	38	11	11	5	1	1	72	16	1041
2014	Visible minority	25	36	18	12	8	0	1	61	21	259
2014	Non-visible minority	29	41	12	12	6	0	0	70	18	1240
2011	Visible minority	40	36	12	7	3	1	1	78	10	332
2011	Non-visible minority	37	40	10	8	3	1	0	78	12	1665

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	38	10	5	5	0	81	9	316
2019	Non-visible minority	42	38	9	7	3	0	80	11	1160
2018	Visible minority	38	37	11	8	6	0	75	14	228
2018	Non-visible minority	37	39	13	9	2	0	76	11	937
2017	Visible minority	39	39	11	7	4	0	78	11	250
2017	Non-visible minority	40	39	10	7	3	0	79	11	1038
2014	Visible minority	32	40	16	8	4	0	72	12	259
2014	Non-visible minority	36	40	12	8	4	0	76	12	1241
2011	Visible minority	40	41	10	5	2	1	82	8	332
2011	Non-visible minority	39	40	9	8	3	0	79	11	1669
2008	Visible minority	41	40	10	7	2	0	81	9	216
2008	Non-visible minority	42	44	6	6	2	0	85	8	1234

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	38	15	6	2	0	76	9	314
2019	Non-visible minority	38	31	17	9	5	0	69	14	1150
2018	Visible minority	41	29	17	8	4	0	71	12	228
2018	Non-visible minority	34	34	16	11	5	0	68	16	937
2017	Visible minority	39	35	15	8	4	0	74	12	250
2017	Non-visible minority	34	37	17	7	4	1	71	12	1041
2014	Visible minority	27	42	19	7	5	0	69	12	259
2014	Non-visible minority	31	33	19	10	6	0	65	16	1242
2011	Visible minority	33	38	19	6	4	1	72	10	331
2011	Non-visible minority	32	35	18	9	6	0	67	15	1667
2008	Visible minority	28	35	23	6	8	0	63	14	217
2008	Non-visible minority	27	34	19	13	7	1	61	19	1235

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	21	35	24	10	1	2	34	29	313
2019	Non-visible minority	8	22	39	21	9	0	1	30	30	1155
2018	Visible minority	12	19	36	21	10	0	2	32	32	226
2018	Non-visible minority	8	22	43	19	7	0	0	26	30	934
2017	Visible minority	11	23	31	20	8	1	5	30	36	247
2017	Non-visible minority	11	25	39	17	7	1	1	24	37	1041
2014	Visible minority	15	28	35	15	4	1	2	20	44	258
2014	Non-visible minority	12	30	35	17	6	1	1	23	42	1240
2011	Visible minority	13	23	37	17	6	0	4	24	38	332
2011	Non-visible minority	14	29	34	14	7	1	2	22	44	1659
2008	Visible minority	9	27	40	14	5	1	4	21	37	216
2008	Non-visible minority	10	31	35	16	6	0	1	23	41	1232

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	18	28	25	18	3	2	46	26	314
2019	Non-visible minority	8	15	27	29	20	1	1	49	23	1148
2018	Visible minority	12	17	21	25	21	3	2	48	30	226
2018	Non-visible minority	9	19	31	27	12	1	1	40	29	930
2017	Visible minority	13	20	25	18	14	3	6	36	37	245
2017	Non-visible minority	11	20	30	24	13	1	1	38	31	1037
2014	Visible minority	15	27	29	15	9	2	3	25	45	259
2014	Non-visible minority	14	23	31	20	10	2	1	31	38	1238
2011	Visible minority	13	22	27	21	9	4	4	33	38	330
2011	Non-visible minority	14	22	29	20	11	2	2	32	37	1660
2008	Visible minority	13	18	28	22	12	2	5	37	33	217
2008	Non-visible minority	13	22	28	22	12	2	2	35	36	1235

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	21	31	15	8	1	2	24	43	312
2019	Non-visible minority	20	29	30	14	6	1	1	20	49	1154
2018	Visible minority	24	17	30	17	7	3	3	25	43	225
2018	Non-visible minority	23	29	30	12	4	1	1	17	53	929
2017	Visible minority	25	22	29	8	9	2	5	19	50	248
2017	Non-visible minority	23	28	30	11	6	1	1	17	52	1038
2014	Visible minority	34	28	22	8	4	2	3	13	65	259
2014	Non-visible minority	36	29	21	8	4	1	1	13	66	1238
2011	Visible minority	31	26	22	9	4	2	4	14	62	332
2011	Non-visible minority	35	26	22	9	5	1	2	15	63	1658
2008	Visible minority	23	30	25	12	5	0	5	19	55	214
2008	Non-visible minority	27	27	24	12	7	2	1	19	56	1235

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	8	15	32	29	15	1	1	45	23	314
2019	Non-visible minority	8	18	34	27	12	0	0	39	27	1150
2018	Visible minority	10	10	30	29	19	1	2	49	20	226
2018	Non-visible minority	9	20	33	26	12	0	1	38	29	929
2017	Visible minority	10	12	26	31	15	1	4	48	24	246
2017	Non-visible minority	9	20	35	23	11	0	1	35	30	1035
2014	Visible minority	13	20	38	20	7	0	2	27	34	259
2014	Non-visible minority	15	24	29	22	9	0	1	31	39	1238
2011	Visible minority	13	15	31	25	11	1	4	38	30	330
2011	Non-visible minority	15	23	30	20	9	1	2	30	39	1659
2008	Visible minority	7	16	37	22	11	0	6	35	25	215
2008	Non-visible minority	14	20	30	23	11	1	1	35	35	1234

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	17	31	22	15	1	3	39	29	313
2019	Non-visible minority	14	20	29	21	13	2	2	35	36	1150
2018	Visible minority	17	19	27	17	15	2	3	34	38	227
2018	Non-visible minority	19	24	28	17	10	1	2	27	44	933
2017	Visible minority	17	20	24	19	13	2	5	35	39	247
2017	Non-visible minority	21	26	26	15	10	1	2	25	48	1037
2014	Visible minority	23	26	25	13	9	1	2	22	52	258
2014	Non-visible minority	25	27	25	14	7	0	2	22	53	1239
2011	Visible minority	20	20	27	20	6	2	5	28	43	331
2011	Non-visible minority	21	24	27	15	9	1	3	24	47	1662
2008	Visible minority	13	20	33	15	13	0	5	30	35	215
2008	Non-visible minority	16	24	27	19	11	1	2	31	41	1233

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	19	25	22	19	1	5	44	29	311
2019	Non-visible minority	10	17	28	25	18	2	1	43	28	1150
2018	Visible minority	14	16	23	21	18	3	5	42	33	227
2018	Non-visible minority	13	21	28	21	14	2	2	36	35	927
2017	Visible minority	14	18	20	20	15	4	8	40	36	247
2017	Non-visible minority	12	20	29	23	13	2	2	37	32	1039
2014	Visible minority	16	18	27	22	9	2	6	34	37	259
2014	Non-visible minority	13	18	30	22	13	1	3	37	32	1238
2011	Visible minority	17	13	28	18	11	5	7	33	34	332
2011	Non-visible minority	13	19	29	21	12	2	4	35	35	1658
2008	Visible minority	12	22	27	15	12	3	8	31	39	214
2008	Non-visible minority	17	23	26	18	12	2	2	32	41	1235

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	24	30	16	12	2	2	29	39	313
2019	Non-visible minority	18	27	33	14	7	2	1	21	45	1154
2018	Visible minority	17	26	27	17	8	2	3	27	45	226
2018	Non-visible minority	21	29	30	12	5	1	1	18	51	932
2017	Visible minority	17	23	25	14	9	5	7	26	46	247
2017	Non-visible minority	19	28	32	11	7	1	2	18	49	1039
2014	Visible minority	25	23	28	12	5	2	4	18	52	259
2014	Non-visible minority	28	28	25	11	5	1	2	16	58	1240

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	12	16	32	21	17	1	1	39	29	312
2019	Non-visible minority	11	24	34	22	9	0	0	31	35	1155

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	76	12	4	4	3	0	1	89	6	315
2019	Non-visible minority	72	14	6	4	3	0	1	87	7	1160
2017	Visible minority	72	13	5	3	2	0	4	89	6	249
2017	Non-visible minority	71	14	4	5	3	1	3	88	8	1040
2014	Visible minority	75	12	5	3	2	0	3	90	5	259
2014	Non-visible minority	72	13	5	4	4	0	3	87	8	1242
2011	Visible minority	74	15	3	3	2	0	3	92	5	332
2011	Non-visible minority	70	15	4	4	4	0	3	88	8	1663
2008	Visible minority	73	11	4	3	4	0	5	88	7	218
2008	Non-visible minority	69	13	4	4	5	0	5	86	9	1237

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	29	14	9	6	6	7	67	17	314
2019	Non-visible minority	32	29	13	12	6	5	4	66	19	1158
2018	Visible minority	24	28	18	9	10	6	5	58	22	228
2018	Non-visible minority	23	30	17	11	9	6	4	59	22	940
2017	Visible minority	27	28	14	8	12	4	6	62	22	249
2017	Non-visible minority	27	31	12	12	9	4	4	63	24	1042
2014	Visible minority	30	29	14	10	11	2	4	63	22	259
2014	Non-visible minority	30	31	12	13	8	3	2	65	22	1242

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	27	10	10	6	1	73	17	311
2019	Non-visible minority	49	27	8	9	6	0	76	15	1156
2018	Visible minority	33	31	11	7	15	3	65	23	228
2018	Non-visible minority	40	31	9	11	8	0	72	19	938
2017	Visible minority	46	24	10	8	11	0	70	19	250
2017	Non-visible minority	42	32	7	12	8	0	73	20	1040
2014	Visible minority	38	27	12	14	9	0	65	23	259
2014	Non-visible minority	43	28	9	12	8	0	71	20	1240

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	29	7	7	3	84	9	315
2019	Non-visible minority	56	28	5	7	3	85	10	1155
2018	Visible minority	44	35	9	7	6	79	12	228
2018	Non-visible minority	49	35	5	7	4	84	11	937
2017	Visible minority	48	34	8	7	5	81	11	249
2017	Non-visible minority	47	34	8	7	4	81	11	1041
2014	Visible minority	43	34	12	7	5	77	12	259
2014	Non-visible minority	44	36	8	9	3	80	12	1239

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	33	9	4	3	2	83	7	314
2019	Non-visible minority	50	34	8	4	3	0	84	7	1156
2018	Visible minority	37	39	11	8	5	1	77	12	228
2018	Non-visible minority	42	38	9	6	4	0	81	10	939

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	26	9	5	3	1	2	82	8	313
2019	Non-visible minority	57	24	10	5	3	1	2	82	8	1159

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	31	11	5	4	0	80	9	315
2019	Non-visible minority	44	31	11	8	6	0	75	14	1155
2018	Visible minority	42	32	12	7	7	0	75	14	225
2018	Non-visible minority	43	32	10	8	6	1	75	14	928
2017	Visible minority	43	36	8	7	6	1	79	13	250
2017	Non-visible minority	41	36	8	9	6	1	77	15	1041
2014	Visible minority	33	35	14	10	7	1	69	17	259
2014	Non-visible minority	34	38	12	10	6	0	72	16	1241
2011	Visible minority	40	33	11	9	6	1	74	15	332
2011	Non-visible minority	34	37	10	11	7	0	72	19	1667
2008	Visible minority	41	33	12	6	7	0	75	13	218
2008	Non-visible minority	34	35	11	13	8	0	69	20	1235

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	28	10	3	4	0	83	7	315
2019	Non-visible minority	51	26	11	6	4	1	78	11	1152
2018	Visible minority	48	28	10	6	7	1	77	13	225
2018	Non-visible minority	50	29	10	6	4	1	79	11	928
2017	Visible minority	43	33	9	7	5	2	78	13	250
2017	Non-visible minority	49	29	9	8	4	1	79	12	1042
2014	Visible minority	35	33	14	8	7	2	69	16	259
2014	Non-visible minority	42	32	12	7	5	1	75	13	1240
2011	Visible minority	46	29	10	6	7	1	77	13	332
2011	Non-visible minority	43	29	11	8	7	2	74	15	1667
2008	Visible minority	43	26	13	7	9	2	70	16	217
2008	Non-visible minority	44	29	8	11	6	1	75	17	1235

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	28	14	4	5	0	0	77	9	314
2019	Non-visible minority	49	28	9	9	5	0	1	77	14	1152
2018	Visible minority	46	26	10	8	8	0	1	74	16	224
2018	Non-visible minority	46	32	8	8	5	0	0	78	13	927
2017	Visible minority	44	27	12	9	8	0	0	71	17	249
2017	Non-visible minority	44	33	8	9	6	0	0	77	15	1040
2014	Visible minority	33	33	13	10	8	3	1	68	18	258
2014	Non-visible minority	41	33	11	10	5	0	0	74	16	1241
2011	Visible minority	41	33	9	8	7	1	1	75	16	332
2011	Non-visible minority	38	35	9	10	7	1	0	74	18	1660
2008	Visible minority	42	29	12	7	9	0	1	72	16	218
2008	Non-visible minority	38	32	9	13	8	0	0	70	21	1234

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	82	12	3	1	1	0	1	95	2	313
2019	Non-visible minority	82	8	4	2	2	0	2	92	4	1151
2017	Visible minority	83	10	2	1	1	0	3	95	2	249
2017	Non-visible minority	79	10	4	2	2	1	3	92	4	1042
2014	Visible minority	78	14	4	2	1	0	2	94	3	259
2014	Non-visible minority	80	9	4	2	3	0	2	92	5	1240
2011	Visible minority	79	13	4	1	2	0	3	94	3	332
2011	Non-visible minority	79	10	3	2	3	0	3	91	6	1666
2008	Visible minority	81	8	3	2	1	0	5	93	3	217
2008	Non-visible minority	81	6	2	3	3	1	4	91	6	1234

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	19	9	5	4	3	3	80	10	314
2019	Non-visible minority	60	21	7	5	4	2	2	84	9	1154
2017	Visible minority	52	23	5	6	7	3	5	81	13	249
2017	Non-visible minority	53	22	7	6	5	4	3	81	12	1042
2014	Visible minority	41	25	17	7	4	4	3	71	12	258
2014	Non-visible minority	49	21	9	6	8	3	4	75	15	1240
2011	Visible minority	47	27	8	7	4	2	3	79	12	332
2011	Non-visible minority	44	26	8	8	8	2	3	74	18	1666

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	23	8	1	4	2	88	5	315
2019	Non-visible minority	65	19	8	3	4	1	85	7	1160
2018	Visible minority	55	22	10	4	9	0	77	13	225
2018	Non-visible minority	59	25	7	4	4	1	84	8	927
2017	Visible minority	55	23	11	2	7	1	79	9	249
2017	Non-visible minority	62	21	8	4	4	1	84	8	1041

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	30	10	4	4	0	82	8	316
2019	Non-visible minority	53	26	8	7	5	0	79	12	1158
2018	Visible minority	49	26	11	5	9	0	75	14	226
2018	Non-visible minority	50	27	9	8	6	0	77	14	930
2017	Visible minority	49	26	7	7	9	1	76	16	250
2017	Non-visible minority	52	26	9	7	6	0	78	13	1040
2014	Visible minority	35	32	17	6	9	1	68	15	259
2014	Non-visible minority	46	29	9	10	6	0	75	15	1241

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	39	12	1	6	0	2	80	8	58
2019	Non-visible minority	23	50	11	11	2	2	1	75	13	345

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	27	14	8	4	10	1	72	13	315
2019	Non-visible minority	36	32	12	9	6	5	0	71	16	1158
2018	Visible minority	32	28	18	7	9	5	1	64	17	228
2018	Non-visible minority	27	33	17	11	8	5	0	63	19	937
2017	Visible minority	29	30	14	9	8	9	0	65	20	249
2017	Non-visible minority	24	35	16	11	7	6	0	64	20	1038
2014	Visible minority	19	30	18	11	9	13	1	57	23	259
2014	Non-visible minority	21	35	15	13	8	7	0	60	23	1240
2011	Visible minority	22	30	21	8	9	9	1	58	19	331
2011	Non-visible minority	20	32	15	14	11	8	1	57	27	1662

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	27	18	9	6	4	1	65	15	315
2019	Non-visible minority	32	34	15	10	8	2	0	67	18	1153
2018	Visible minority	30	24	21	12	10	2	2	56	22	227
2018	Non-visible minority	23	35	15	14	10	2	0	60	25	936
2017	Visible minority	26	30	14	14	11	5	0	59	26	249
2017	Non-visible minority	22	35	16	15	10	2	0	58	25	1042
2014	Visible minority	16	27	24	17	11	4	0	45	30	258
2014	Non-visible minority	19	33	17	17	12	3	0	53	30	1242
2011	Visible minority	24	31	16	12	13	4	0	58	25	331
2011	Non-visible minority	17	30	17	18	14	3	0	49	33	1660
2008	Visible minority	30	31	18	12	7	1	0	62	20	217
2008	Non-visible minority	25	32	15	15	10	2	0	59	26	1236

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	27	19	13	7	8	1	57	22	313
2019	Non-visible minority	20	33	17	16	9	4	0	56	26	1153
2018	Visible minority	22	26	18	17	11	6	2	51	30	227
2018	Non-visible minority	16	31	19	20	11	4	0	48	32	933
2017	Visible minority	20	29	20	13	11	7	0	53	26	248
2017	Non-visible minority	16	32	18	19	12	4	0	50	32	1042
2014	Visible minority	13	24	26	18	12	8	0	39	33	259
2014	Non-visible minority	13	28	19	22	15	4	0	42	38	1241
2011	Visible minority	14	29	17	17	16	6	0	46	35	331
2011	Non-visible minority	8	29	17	24	16	5	0	39	43	1666
2008	Visible minority	17	32	21	16	8	5	1	53	25	216
2008	Non-visible minority	12	31	16	23	12	6	0	45	38	1234

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	27	20	15	9	3	0	54	24	315
2019	Non-visible minority	17	35	15	20	11	3	0	54	31	1155
2018	Visible minority	20	28	19	15	13	3	2	50	30	227
2018	Non-visible minority	14	32	16	19	16	2	0	47	36	938
2017	Visible minority	17	31	16	15	15	6	0	51	32	249
2017	Non-visible minority	13	30	17	24	15	2	0	44	39	1042
2014	Visible minority	12	27	16	25	15	5	0	41	42	259
2014	Non-visible minority	11	30	18	24	16	2	0	41	41	1241
2011	Visible minority	14	30	16	20	15	4	0	46	37	330
2011	Non-visible minority	8	31	16	25	18	2	0	40	43	1662
2008	Visible minority	15	33	21	19	9	3	1	50	28	218
2008	Non-visible minority	14	30	14	24	15	2	0	45	40	1232

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	21	19	7	5	10	1	66	13	315
2019	Non-visible minority	33	25	18	7	4	10	2	66	13	1158

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	37	18	9	4	1	69	14	314
2019	Non-visible minority	26	42	15	11	4	1	69	15	1154
2018	Visible minority	25	43	16	9	5	2	69	14	228
2018	Non-visible minority	24	44	15	12	4	0	68	16	937
2017	Visible minority	33	32	16	10	6	3	67	17	250
2017	Non-visible minority	22	40	18	13	6	1	63	19	1041
2014	Visible minority	21	42	20	12	4	1	64	16	259
2014	Non-visible minority	21	43	18	11	5	1	65	17	1241
2011	Visible minority	30	41	13	9	5	2	72	15	331
2011	Non-visible minority	22	44	14	12	7	2	66	19	1665

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	33	23	15	7	6	0	52	24	312
2019	Non-visible minority	13	34	20	19	9	4	0	49	30	1152

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	33	18	11	7	3	1	61	20	313
2019	Non-visible minority	31	35	14	12	5	2	1	68	18	1155
2018	Visible minority	29	34	16	10	5	4	1	67	16	227
2018	Non-visible minority	29	40	13	10	4	2	1	72	15	931
2017	Visible minority	34	32	16	7	6	3	2	69	14	249
2017	Non-visible minority	37	37	11	9	4	2	1	76	13	1039
2014	Visible minority	24	37	14	11	6	7	1	66	19	259
2014	Non-visible minority	32	37	12	11	4	3	1	71	16	1240
2011	Visible minority	32	34	13	7	6	7	1	72	14	331
2011	Non-visible minority	31	35	12	10	7	5	1	70	17	1666
2008	Visible minority	26	29	19	9	8	8	0	61	19	218
2008	Non-visible minority	31	34	12	11	7	4	1	68	19	1235

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	33	23	9	4	3	64	13	308
2019	Non-visible minority	31	36	19	9	5	1	67	13	1148
2018	Visible minority	32	35	18	9	6	1	67	15	228
2018	Non-visible minority	29	40	18	8	5	1	70	13	930

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	19	22	15	13	12	3	41	33	314
2019	Non-visible minority	18	20	18	17	14	10	3	43	36	1158
2018	Visible minority	15	20	19	18	14	11	2	41	37	227
2018	Non-visible minority	14	21	19	17	16	9	3	40	38	934
2017	Visible minority	20	23	17	9	20	7	3	49	32	249
2017	Non-visible minority	15	20	16	17	19	9	3	40	41	1040
2014	Visible minority	15	14	22	20	18	9	2	32	43	259
2014	Non-visible minority	12	18	18	19	21	10	2	33	46	1241
2011	Visible minority	11	22	18	15	17	13	5	40	39	331
2011	Non-visible minority	11	17	17	18	20	13	4	34	45	1665

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	32	13	14	12	2	0	60	27	314
2019	Non-visible minority	23	32	15	16	12	2	0	56	28	1156
2018	Visible minority	22	28	19	15	16	1	0	50	31	226
2018	Non-visible minority	17	32	17	17	13	3	0	51	32	937
2017	Visible minority	25	28	14	18	13	3	0	54	32	250
2017	Non-visible minority	21	32	15	18	12	2	0	54	31	1042
2014	Visible minority	19	31	18	16	12	3	1	52	29	259
2014	Non-visible minority	21	32	18	16	11	2	0	54	27	1241
2011	Visible minority	24	35	19	10	10	2	1	60	20	332
2011	Non-visible minority	23	33	15	15	11	2	0	58	27	1667
2008	Visible minority	28	36	13	10	10	1	2	66	21	217
2008	Non-visible minority	27	35	14	13	9	2	0	63	23	1234

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	23	15	15	21	3	2	45	38	313
2019	Non-visible minority	19	25	15	15	21	2	2	46	38	1157
2018	Visible minority	18	19	17	14	26	5	2	39	42	228
2018	Non-visible minority	16	21	14	22	23	2	2	38	47	931
2017	Visible minority	18	20	15	16	27	2	2	40	44	249
2017	Non-visible minority	15	22	13	22	24	2	2	39	48	1037
2014	Visible minority	10	20	16	24	23	3	3	32	51	259
2014	Non-visible minority	14	20	14	23	24	3	2	36	49	1241
2011	Visible minority	16	23	16	20	19	4	2	42	42	331
2011	Non-visible minority	14	26	15	21	21	2	1	41	43	1668
2008	Visible minority	14	33	19	11	17	3	2	50	30	217
2008	Non-visible minority	18	33	12	16	17	2	2	53	35	1233

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	26	13	6	3	1	4	77	9	313
2019	Non-visible minority	48	24	15	5	3	1	3	75	9	1157

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	17	9	8	8	2	10	72	18	314
2019	Non-visible minority	54	13	8	6	7	2	10	76	15	1156

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	26	14	11	4	1	4	70	15	312
2019	Non-visible minority	48	25	15	6	3	1	2	76	9	1154

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	23	13	10	8	5	5	65	20	311
2019	Non-visible minority	44	22	14	8	4	3	3	72	13	1154

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	18	10	9	14	2	5	64	25	314
2019	Non-visible minority	48	15	10	10	10	2	5	68	21	1154

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	16	9	3	1	2	4	86	4	313
2019	Non-visible minority	67	16	8	3	2	1	3	87	5	1154

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	16	7	4	3	10	3	84	8	314
2019	Non-visible minority	81	8	3	2	2	3	3	93	4	1152

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	70	9	5	2	1	4	9	91	3	313
2019	Non-visible minority	82	5	2	1	2	1	6	94	3	1149

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	39	18	11	3	6	2	65	15	314
2019	Non-visible minority	24	44	16	9	5	2	0	69	14	1158
2018	Visible minority	21	28	27	7	10	6	1	53	18	227
2018	Non-visible minority	21	38	23	10	6	2	0	60	16	934
2017	Visible minority	21	31	21	13	10	2	1	54	24	249
2017	Non-visible minority	19	38	20	14	6	3	0	59	21	1041

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	38	11	9	5	4	75	14	312
2019	Non-visible minority	37	39	12	7	3	1	77	11	1152
2018	Visible minority	39	38	11	5	5	2	78	11	228
2018	Non-visible minority	40	38	11	7	3	1	79	10	937
2017	Visible minority	42	36	11	6	4	2	79	9	250
2017	Non-visible minority	36	42	12	6	3	1	79	9	1040
2014	Visible minority	34	35	15	6	5	5	73	11	258
2014	Non-visible minority	39	37	12	6	3	3	78	9	1241
2011	Visible minority	33	37	15	4	7	3	73	11	332
2011	Non-visible minority	32	40	14	7	4	3	74	11	1667

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	33	15	7	4	2	73	11	313
2019	Non-visible minority	46	32	12	5	2	3	81	7	1154
2018	Visible minority	39	33	14	6	6	3	74	11	226
2018	Non-visible minority	42	34	13	5	2	4	79	7	937
2017	Visible minority	35	35	15	6	7	2	72	13	247
2017	Non-visible minority	41	35	14	5	2	4	79	7	1041
2014	Visible minority	34	33	17	6	6	5	70	12	257
2014	Non-visible minority	43	33	13	4	2	5	80	6	1240

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	34	9	6	2	1	83	8	313
2019	Non-visible minority	50	34	7	5	4	0	84	8	1159
2018	Visible minority	45	36	10	2	6	1	81	8	227
2018	Non-visible minority	44	37	10	7	3	0	81	10	933
2017	Visible minority	44	37	10	4	5	0	82	8	249
2017	Non-visible minority	42	37	11	6	4	0	79	10	1043
2014	Visible minority	41	36	14	7	3	0	77	10	258
2014	Non-visible minority	43	35	12	7	3	0	78	10	1237
2011	Visible minority	40	36	12	4	6	2	77	10	331
2011	Non-visible minority	38	38	11	8	4	0	77	12	1667
2008	Visible minority	39	37	14	7	3	0	76	10	218
2008	Non-visible minority	37	38	12	8	4	1	76	12	1232

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	32	13	9	4	1	73	14	315
2019	Non-visible minority	38	32	16	7	6	1	71	13	1156
2018	Visible minority	40	30	13	6	12	0	69	18	228
2018	Non-visible minority	32	33	18	11	6	0	65	17	937
2017	Visible minority	36	31	15	11	7	0	67	18	249
2017	Non-visible minority	32	32	18	11	6	1	64	18	1041
2014	Visible minority	23	33	28	8	8	0	56	16	258
2014	Non-visible minority	24	35	18	14	8	1	60	22	1240
2011	Visible minority	29	36	19	7	9	1	65	16	329
2011	Non-visible minority	24	36	18	13	8	1	60	21	1666

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	32	12	12	5	0	71	17	313
2019	Non-visible minority	38	34	14	8	6	0	72	14	1154
2018	Visible minority	36	32	13	10	9	0	68	19	227
2018	Non-visible minority	29	36	16	13	6	0	66	18	934
2017	Visible minority	36	30	15	10	8	1	67	18	250
2017	Non-visible minority	31	34	17	12	6	0	65	18	1042
2014	Visible minority	21	35	26	11	6	1	56	18	259
2014	Non-visible minority	24	36	17	16	7	0	60	23	1240
2011	Visible minority	28	39	14	10	8	1	67	18	330
2011	Non-visible minority	24	38	16	14	8	0	62	22	1663
2008	Visible minority	34	38	14	9	5	0	72	14	217
2008	Non-visible minority	30	39	13	12	6	0	69	18	1236

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	24	18	13	8	3	0	60	21	316
2019	Non-visible minority	36	25	17	12	7	2	1	63	20	1159
2018	Visible minority	30	28	15	10	15	2	0	59	25	228
2018	Non-visible minority	30	24	19	14	9	3	1	56	24	935
2017	Visible minority	29	23	17	17	9	3	1	54	28	250
2017	Non-visible minority	29	26	19	13	8	4	0	57	23	1041
2014	Visible minority	20	26	22	17	11	3	1	48	29	259
2014	Non-visible minority	26	26	18	14	10	4	0	55	26	1241
2011	Visible minority	29	26	18	11	12	4	0	57	24	331
2011	Non-visible minority	26	26	18	13	11	4	1	56	26	1665
2008	Visible minority	30	24	17	14	11	4	0	56	26	218
2008	Non-visible minority	30	28	17	13	7	4	0	61	21	1235

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	33	29	38	315
2019	Non-visible minority	32	33	35	1161
2018	Visible minority	28	30	42	225
2018	Non-visible minority	33	34	33	938
2017	Visible minority	31	30	38	249
2017	Non-visible minority	35	32	34	1042
2014	Visible minority	31	27	42	259
2014	Non-visible minority	32	32	35	1241
2011	Visible minority	29	33	38	330
2011	Non-visible minority	32	32	37	1668

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	5	25	45	2	19	3	108
2019	Non-visible minority	12	27	35	6	15	5	371
2018	Visible minority	3	19	51	8	14	5	67
2018	Non-visible minority	8	24	43	9	12	4	320
2017	Visible minority	5	17	45	6	20	6	83
2017	Non-visible minority	13	22	40	6	13	6	367
2014	Visible minority	5	24	54	7	9999	10	83
2014	Non-visible minority	11	28	41	10	9999	9	414
2011	Visible minority	3	35	39	12	9999	11	100
2011	Non-visible minority	10	25	41	12	9999	12	540

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	44	10	8	5	1	1	76	14	313
2019	Non-visible minority	35	47	7	7	2	1	2	84	9	1157

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	25	10	2	2	7	2	86	4	314
2019	Non-visible minority	58	22	6	3	2	7	2	88	5	1157

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	314
2019	Non-visible minority	12	88	1159
2018	Visible minority	18	82	228
2018	Non-visible minority	13	87	935

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	37
2019	Non-visible minority	43	57	145
2018	Visible minority	52	48	41
2018	Non-visible minority	43	57	124

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	65	35	37
2019	Non-visible minority	65	35	145
2018	Visible minority	59	41	41
2018	Non-visible minority	71	29	124

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	37
2019	Non-visible minority	100	145
2018	Visible minority	100	41
2018	Non-visible minority	100	124

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	35	65	37
2019	Non-visible minority	35	65	144
2018	Visible minority	39	61	41
2018	Non-visible minority	40	60	124

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	46	54	37
2019	Non-visible minority	46	54	144
2018	Visible minority	52	48	41
2018	Non-visible minority	48	52	124

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	37
2019	Non-visible minority	49	51	144
2018	Visible minority	40	60	41
2018	Non-visible minority	56	44	124

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	37
2019	Non-visible minority	40	60	144
2018	Visible minority	48	52	41
2018	Non-visible minority	47	53	124

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	37
2019	Non-visible minority	32	68	144
2018	Visible minority	31	69	41
2018	Non-visible minority	39	61	124

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	50	50	37
2019	Non-visible minority	52	48	144
2018	Visible minority	54	46	41
2018	Non-visible minority	58	42	124

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	37
2019	Non-visible minority	31	69	144
2018	Visible minority	29	71	41
2018	Non-visible minority	37	63	124

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	37
2019	Non-visible minority	0	100	144

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	52	48	37
2019	Non-visible minority	46	54	144
2018	Visible minority	34	66	41
2018	Non-visible minority	59	41	124

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	37
2019	Non-visible minority	17	83	144
2018	Visible minority	24	76	41
2018	Non-visible minority	26	74	124

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	21	79	37
2019	Non-visible minority	16	84	144
2018	Visible minority	13	87	41
2018	Non-visible minority	13	87	124

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	47	53	37
2019	Non-visible minority	44	56	144
2018	Visible minority	69	31	41
2018	Non-visible minority	60	40	124

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	37
2019	Non-visible minority	28	72	144
2018	Visible minority	30	70	41
2018	Non-visible minority	35	65	124

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	37
2019	Non-visible minority	13	87	144
2018	Visible minority	25	75	41
2018	Non-visible minority	17	83	124

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	14	86	37
2019	Non-visible minority	11	89	144
2018	Visible minority	13	87	41
2018	Non-visible minority	13	87	124

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	30	70	37
2019	Non-visible minority	34	66	144
2018	Visible minority	14	86	41
2018	Non-visible minority	24	76	124

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	316
2019	Non-visible minority	19	81	1156

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	11	20	7	10	29	11	40	28	315
2019	Non-visible minority	14	14	16	10	9	29	10	44	30	1158
2018	Visible minority	13	14	22	8	8	28	7	42	24	227
2018	Non-visible minority	13	16	19	10	7	28	7	45	26	936
2017	Visible minority	18	16	19	7	9	21	9	49	23	250
2017	Non-visible minority	14	16	17	10	9	26	8	45	30	1043
2014	Visible minority	10	15	20	10	9	25	11	39	29	258
2014	Non-visible minority	11	14	22	11	9	27	7	37	30	1242

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	26	17	7	7	12	1	65	16	315
2019	Non-visible minority	31	31	16	8	6	8	1	67	15	1157
2018	Visible minority	30	28	18	7	6	11	0	66	14	226
2018	Non-visible minority	26	34	18	8	6	8	1	65	15	937
2017	Visible minority	33	28	14	7	8	9	1	68	16	249
2017	Non-visible minority	27	31	19	8	7	8	1	63	16	1041
2014	Visible minority	18	24	22	9	6	17	3	53	19	258
2014	Non-visible minority	19	25	22	11	7	14	2	53	21	1242
2011	Visible minority	26	32	16	5	7	14	1	68	13	331
2011	Non-visible minority	25	33	19	9	4	10	0	65	15	1666

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	316
2019	Non-visible minority	6	94	1161
2018	Visible minority	10	90	228
2018	Non-visible minority	6	94	936

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	36
2019	Non-visible minority	45	55	63
2018	Visible minority	39	61	23
2018	Non-visible minority	35	65	55

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	70	30	36
2019	Non-visible minority	81	19	63
2018	Visible minority	76	24	23
2018	Non-visible minority	83	17	55

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	36
2019	Non-visible minority	100	63
2018	Visible minority	100	23
2018	Non-visible minority	100	55

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	25	75	36
2019	Non-visible minority	24	76	63
2018	Visible minority	23	77	23
2018	Non-visible minority	36	64	55

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	36
2019	Non-visible minority	40	60	63

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	16	84	36
2019	Non-visible minority	13	87	63

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	36
2019	Non-visible minority	100	63
2018	Visible minority	100	23
2018	Non-visible minority	100	55

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	36
2019	Non-visible minority	0	100	63

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	20	80	36
2019	Non-visible minority	18	82	63

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	35	65	34
2019	Non-visible minority	33	67	63
2018	Visible minority	42	58	23
2018	Non-visible minority	28	72	55

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	19	81	34
2019	Non-visible minority	8	92	63

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	43	57	34
2019	Non-visible minority	46	54	63
2018	Visible minority	32	68	23
2018	Non-visible minority	42	58	55

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	12	88	314
2019	Non-visible minority	8	92	1160

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	9	23	6	4	33	9	43	17	312
2019	Non-visible minority	16	13	18	5	3	35	11	53	14	1156
2018	Visible minority	18	12	20	4	5	34	7	51	16	228
2018	Non-visible minority	14	18	21	4	3	34	6	53	12	934
2017	Visible minority	20	13	19	6	4	29	8	53	16	250
2017	Non-visible minority	15	13	19	4	3	37	9	53	12	1042
2014	Visible minority	10	14	24	6	5	31	10	41	19	259
2014	Non-visible minority	11	15	23	4	3	38	7	47	12	1241

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	23	20	6	4	14	1	65	12	313
2019	Non-visible minority	35	29	16	4	2	12	1	74	8	1155
2018	Visible minority	31	27	15	6	4	16	0	70	12	226
2018	Non-visible minority	28	33	19	5	3	12	1	70	9	936
2017	Visible minority	34	26	16	4	3	14	2	72	9	249
2017	Non-visible minority	31	32	16	4	3	13	1	73	8	1042
2014	Visible minority	18	24	25	5	5	19	4	55	12	258
2014	Non-visible minority	22	28	20	5	2	21	2	65	9	1239
2011	Visible minority	31	33	13	3	5	13	1	75	9	330
2011	Non-visible minority	32	36	14	2	2	13	0	79	5	1665

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	28	23	15	11	1	2	50	26	313
2019	Non-visible minority	19	28	23	14	14	0	1	48	29	1157
2018	Visible minority	16	24	22	14	21	1	2	41	36	227
2018	Non-visible minority	16	25	26	15	18	0	1	41	33	938
2017	Visible minority	23	19	18	16	19	0	4	44	38	249
2017	Non-visible minority	18	26	21	14	20	1	1	44	35	1042

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	31	22	10	11	0	56	21	315
2019	Non-visible minority	17	31	27	15	9	0	49	24	1158
2018	Visible minority	20	25	29	12	13	1	46	25	228
2018	Non-visible minority	15	26	30	18	11	0	41	29	939
2017	Visible minority	23	30	22	12	11	3	54	24	248
2017	Non-visible minority	17	29	25	16	12	1	47	28	1042

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	33	17	11	8	1	1	63	19	315
2019	Non-visible minority	25	35	23	11	6	0	1	59	17	1148
2018	Visible minority	31	27	21	10	8	0	3	59	19	225
2018	Non-visible minority	22	32	25	14	6	0	1	54	20	933
2017	Visible minority	31	28	19	12	7	0	4	61	20	249
2017	Non-visible minority	23	30	24	14	8	0	1	53	22	1040

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	29	15	14	12	1	1	58	26	315
2019	Non-visible minority	21	26	22	16	14	0	1	48	30	1151
2018	Visible minority	20	22	25	16	13	1	2	43	30	226
2018	Non-visible minority	18	24	24	18	14	0	1	42	33	935
2017	Visible minority	16	26	24	17	13	0	4	43	31	249
2017	Non-visible minority	18	23	24	18	15	0	1	42	33	1042

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	24	11	5	6	0	4	77	11	309
2019	Non-visible minority	48	27	13	6	4	0	2	77	10	1148
2018	Visible minority	40	25	14	8	6	0	7	70	15	225
2018	Non-visible minority	44	26	14	7	5	0	5	73	12	935
2017	Visible minority	40	28	10	6	7	1	8	75	14	248
2017	Non-visible minority	42	27	15	6	5	1	5	72	12	1041

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	36	26	19	9	10	0	0	63	18	314
2019	Non-visible minority	27	32	21	13	7	0	0	59	20	1154
2018	Visible minority	31	25	20	11	10	1	2	58	21	226
2018	Non-visible minority	25	29	24	12	9	0	1	54	22	934
2017	Visible minority	28	30	19	10	11	0	1	59	21	248
2017	Non-visible minority	24	30	23	13	8	0	0	55	22	1037

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	31	19	12	5	2	1	63	17	314
2019	Non-visible minority	27	36	20	10	5	0	0	64	16	1154
2018	Visible minority	24	32	21	10	9	2	2	58	20	226
2018	Non-visible minority	21	34	26	12	7	0	1	55	18	933
2017	Visible minority	23	26	18	20	9	0	5	51	30	247
2017	Non-visible minority	22	33	24	14	7	1	0	55	21	1037

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	33	20	11	6	1	1	62	17	315
2019	Non-visible minority	23	36	24	11	6	0	0	59	17	1150
2018	Visible minority	21	31	24	12	9	0	1	53	22	225
2018	Non-visible minority	18	33	30	12	7	0	1	52	19	935
2017	Visible minority	27	25	22	14	8	0	3	54	23	248
2017	Non-visible minority	17	33	26	15	8	0	0	51	24	1038

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	32	19	14	8	1	1	58	23	315
2019	Non-visible minority	26	31	22	12	9	0	0	58	20	1149
2018	Visible minority	24	28	24	9	13	0	1	52	23	226
2018	Non-visible minority	23	29	27	12	7	0	1	53	19	935
2017	Visible minority	28	24	23	12	11	0	2	53	23	247
2017	Non-visible minority	25	30	19	15	9	0	0	56	25	1037

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	28	14	11	6	0	1	68	18	315
2019	Non-visible minority	45	26	15	8	6	0	1	71	14	1149

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	33	16	10	5	1	2	68	16	313
2019	Non-visible minority	35	34	19	9	3	0	0	69	13	1150
2018	Visible minority	33	31	21	6	5	1	3	67	11	226
2018	Non-visible minority	28	31	26	10	5	1	0	59	15	935
2017	Visible minority	32	33	18	8	6	1	3	67	14	249
2017	Non-visible minority	31	31	21	11	4	1	1	63	16	1037

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	26	12	5	3	2	79	8	313
2019	Non-visible minority	51	26	13	5	3	1	78	9	1151
2018	Visible minority	49	25	13	7	4	2	75	11	224
2018	Non-visible minority	48	24	14	7	6	1	73	13	927
2017	Visible minority	50	29	10	2	5	4	82	7	248
2017	Non-visible minority	47	26	16	7	3	1	75	10	1042

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	15	7	3	2	1	6	87	5	309
2019	Non-visible minority	74	12	5	2	2	0	5	91	3	1144
2018	Visible minority	65	15	8	5	2	2	4	85	7	226
2018	Non-visible minority	71	14	7	2	2	0	3	88	4	936

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	16	7	4	7	1	3	81	11	313
2019	Non-visible minority	75	11	6	3	3	0	2	88	6	1155
2018	Visible minority	60	15	7	5	6	2	4	80	12	226
2018	Non-visible minority	69	13	6	4	4	0	4	85	9	933
2017	Visible minority	63	17	6	4	5	1	4	84	10	249
2017	Non-visible minority	72	13	5	4	3	1	3	88	7	1043

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	25	9	4	3	1	2	83	8	312
2019	Non-visible minority	55	29	9	4	2	0	1	85	6	1151
2018	Visible minority	51	23	13	4	5	1	3	77	10	223
2018	Non-visible minority	52	29	11	5	3	0	1	82	7	939
2017	Visible minority	58	23	7	6	4	0	3	84	10	249
2017	Non-visible minority	53	30	9	4	1	0	2	85	6	1039

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	22	10	5	5	1	2	79	11	312
2019	Non-visible minority	57	20	10	8	4	0	0	78	12	1143
2018	Visible minority	52	14	11	10	10	1	3	68	20	223
2018	Non-visible minority	48	25	14	6	6	0	1	73	13	941
2017	Visible minority	56	17	10	7	7	1	3	76	14	251
2017	Non-visible minority	54	23	11	6	4	0	1	78	11	1040

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	13	3	1	1	22	92	3	309
2019	Non-visible minority	56	14	4	2	1	23	90	4	1145
2018	Visible minority	49	15	4	1	2	29	90	4	223
2018	Non-visible minority	48	15	6	1	1	29	88	4	934
2017	Visible minority	59	13	3	1	1	23	93	3	250
2017	Non-visible minority	52	15	5	2	1	24	89	4	1040

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	13	9	2	1	1	6	88	3	310
2019	Non-visible minority	71	19	5	1	1	0	4	93	2	1151
2018	Visible minority	62	20	6	1	2	0	9	90	3	223
2018	Non-visible minority	63	21	8	2	1	0	5	88	3	937
2017	Visible minority	63	18	5	2	2	0	11	91	4	250
2017	Non-visible minority	69	18	5	2	1	0	5	92	3	1038

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	16	8	4	10	2	2	76	15	313
2019	Non-visible minority	70	15	6	3	3	0	3	88	6	1152
2018	Visible minority	55	19	7	5	8	1	4	78	14	224
2018	Non-visible minority	69	16	4	4	4	0	2	87	8	939
2017	Visible minority	56	18	8	4	8	0	7	79	12	249
2017	Non-visible minority	67	15	6	4	4	0	4	85	8	1041

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	33	12	2	2	0	3	82	5	311
2019	Non-visible minority	50	29	14	4	2	0	1	80	6	1148
2018	Visible minority	48	30	11	3	2	1	5	83	5	225
2018	Non-visible minority	46	30	16	5	2	0	1	77	7	937
2017	Visible minority	54	24	11	3	3	0	5	82	6	250
2017	Non-visible minority	51	28	12	4	2	1	2	81	6	1037

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	37	35	9	4	0	52	13	316
2019	Non-visible minority	12	41	32	11	4	0	53	15	1158
2018	Visible minority	13	31	30	19	6	0	45	25	227
2018	Non-visible minority	10	31	40	15	4	0	41	19	938
2017	Visible minority	11	33	36	11	7	1	45	18	251
2017	Non-visible minority	9	32	39	15	5	0	41	20	1042

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	13	44	24	9	0	0	33	23	310
2019	Non-visible minority	9	18	39	24	10	0	0	35	27	1152
2018	Visible minority	11	20	39	19	9	1	1	29	32	222
2018	Non-visible minority	9	22	40	20	8	0	0	29	31	923
2017	Visible minority	8	14	42	25	8	0	1	34	23	250
2017	Non-visible minority	8	21	41	23	8	0	0	31	28	1040

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	40	14	10	4	2	72	14	314
2019	Non-visible minority	39	40	11	6	2	1	80	8	1154
2018	Visible minority	34	47	9	6	1	1	83	8	227
2018	Non-visible minority	39	40	11	6	3	1	80	9	936
2017	Visible minority	34	43	12	7	3	2	78	10	250
2017	Non-visible minority	33	44	10	8	3	2	78	12	1040

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	37	13	15	7	3	64	23	314
2019	Non-visible minority	28	37	16	11	7	1	65	19	1157
2018	Visible minority	25	40	13	11	10	2	66	21	226
2018	Non-visible minority	23	37	17	15	7	1	61	22	941
2017	Visible minority	22	42	14	12	10	1	64	22	251
2017	Non-visible minority	18	41	13	18	8	1	60	27	1041

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	316
2019	Non-visible minority	17	83	1158
2017	Visible minority	21	79	251
2017	Non-visible minority	19	81	1042
2014	Visible minority	18	82	259
2014	Non-visible minority	19	81	1239

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	80	20	57
2019	Non-visible minority	85	15	207
2017	Visible minority	82	18	54
2017	Non-visible minority	81	19	206
2014	Visible minority	79	21	48
2014	Non-visible minority	79	21	239

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	28	13	7	6	0	0	74	13	46
2019	Non-visible minority	50	34	4	8	4	1	0	84	12	173
2017	Visible minority	56	20	9	6	0	0	9	83	7	44
2017	Non-visible minority	56	30	5	4	3	1	0	87	8	169
2014	Visible minority	32	46	16	3	3	0	0	78	6	38
2014	Non-visible minority	54	31	4	8	3	0	0	86	11	189

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	27	22	13	9	3	1	26	74	314
2019	Non-visible minority	21	31	23	13	9	2	1	22	78	1154
2018	Visible minority	22	24	25	10	16	2	2	23	77	228
2018	Non-visible minority	24	28	25	11	11	2	0	24	76	939
2017	Visible minority	26	23	17	14	15	3	2	28	72	251
2017	Non-visible minority	26	25	21	10	15	3	0	27	73	1040

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	65	35	223
2019	Non-visible minority	61	39	880

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	217
2019	Non-visible minority	39	61	860
2018	Visible minority	32	68	166
2018	Non-visible minority	26	74	691

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	12	26	23	17	14	3	5	41	34	221
2019	Non-visible minority	13	22	18	20	19	2	7	38	43	862
2018	Visible minority	11	26	17	20	22	1	4	38	44	165
2018	Non-visible minority	9	25	16	18	23	2	7	37	46	691
2017	Visible minority	15	20	15	15	25	3	8	39	44	175
2017	Non-visible minority	11	21	17	18	24	2	7	34	47	735

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	4	18	14	24	32	2	5	25	60	221
2019	Non-visible minority	5	13	15	23	36	2	6	20	64	862
2018	Visible minority	6	11	14	18	47	1	4	18	68	167
2018	Non-visible minority	2	9	13	23	46	2	4	12	75	691
2017	Visible minority	7	8	11	22	47	0	5	15	73	175
2017	Non-visible minority	1	7	10	20	55	2	4	9	80	736

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	18	20	10	6	3	9	60	18	311
2019	Non-visible minority	35	20	15	11	12	0	7	59	25	1139
2018	Visible minority	35	21	14	8	10	3	10	63	21	226
2018	Non-visible minority	34	17	15	11	13	2	7	56	27	940

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Health Agency of Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment