2019 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 111. You indicated that you are a member of a visible minority group. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 64 9 9 0 0 0 82 9 11
2019 Black - Not selected 35 54 4 7 0 0 0 89 7 28
2019 Filipino - Not selected 31 57 5 8 0 0 0 87 8 39
2019 Japanese - Not selected 31 57 5 8 0 0 0 87 8 39

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 36 9 9 9 0 0 73 18 11
2019 Black - Not selected 75 25 0 0 0 0 0 100 0 28
2019 Filipino - Not selected 64 28 3 3 3 0 0 92 5 39
2019 Japanese - Not selected 64 28 3 3 3 0 0 92 5 39

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 36 9 9 9 0 0 73 18 11
2019 Black - Not selected 50 36 11 4 0 0 0 86 4 28
2019 Filipino - Not selected 46 36 10 5 3 0 0 82 8 39
2019 Japanese - Not selected 46 36 10 5 3 0 0 82 8 39

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 36 9 9 9 0 0 73 18 11
2019 Black - Not selected 25 39 18 11 7 0 0 64 18 28
2019 Filipino - Not selected 28 39 15 10 8 0 0 67 18 39
2019 Japanese - Not selected 28 39 15 10 8 0 0 67 18 39

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 45 0 9 9 0 0 82 18 11
2019 Black - Not selected 46 43 11 0 0 0 0 89 0 28
2019 Filipino - Not selected 43 44 8 3 3 0 0 87 5 39
2019 Japanese - Not selected 43 44 8 3 3 0 0 87 5 39

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 36 18 0 9 0 0 73 9 11
2019 Black - Not selected 50 32 11 4 4 0 0 82 7 28
2019 Filipino - Not selected 46 33 13 3 5 0 0 79 8 39
2019 Japanese - Not selected 46 33 13 3 5 0 0 79 8 39

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 45 9 9 0 0 0 82 9 11
2019 Black - Not selected 39 39 11 7 3 0 0 79 10 28
2019 Filipino - Not selected 39 41 10 8 2 0 0 80 10 39
2019 Japanese - Not selected 39 41 10 8 2 0 0 80 10 39

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 55 9 0 9 0 0 82 9 11
2019 Black - Not selected 29 54 4 4 10 0 0 83 14 28
2019 Filipino - Not selected 28 54 5 3 10 0 0 82 13 39
2019 Japanese - Not selected 28 54 5 3 10 0 0 82 13 39

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 64 0 0 9 0 0 91 9 11
2019 Black - Not selected 36 47 11 0 7 0 0 83 7 28
2019 Filipino - Not selected 33 51 8 0 7 0 0 85 7 39
2019 Japanese - Not selected 33 51 8 0 7 0 0 85 7 39

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 73 27 0 0 0 0 0 100 0 11
2019 Black - Not selected 61 22 11 4 3 0 0 83 7 28
2019 Filipino - Not selected 64 23 8 3 2 0 0 87 5 39
2019 Japanese - Not selected 64 23 8 3 2 0 0 87 5 39

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 55 9 0 9 0 0 82 9 11
2019 Black - Not selected 39 39 7 7 7 0 0 79 14 28
2019 Filipino - Not selected 36 44 8 5 7 0 0 80 13 39
2019 Japanese - Not selected 36 44 8 5 7 0 0 80 13 39

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 36 0 0 0 0 0 100 0 11
2019 Black - Not selected 54 36 7 0 3 0 0 90 3 28
2019 Filipino - Not selected 57 36 5 0 2 0 0 93 2 39
2019 Japanese - Not selected 57 36 5 0 2 0 0 93 2 39

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 27 18 9 0 0 0 73 9 11
2019 Black - Not selected 39 47 11 4 0 0 0 86 4 28
2019 Filipino - Not selected 41 41 13 5 0 0 0 82 5 39
2019 Japanese - Not selected 41 41 13 5 0 0 0 82 5 39

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 30 50 0 10 10 0 0 80 20 10
2019 Black - Not selected 39 47 4 7 3 0 0 86 10 28
2019 Filipino - Not selected 37 48 3 8 5 0 0 85 13 38
2019 Japanese - Not selected 37 48 3 8 5 0 0 85 13 38

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 45 0 0 9 0 0 91 9 11
2019 Black - Not selected 37 44 7 7 4 0 0 81 11 27
2019 Filipino - Not selected 39 45 5 5 5 0 0 84 11 38
2019 Japanese - Not selected 39 45 5 5 5 0 0 84 11 38

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 55 0 0 0 0 0 100 0 11
2019 Black - Not selected 47 36 14 0 3 0 0 83 3 28
2019 Filipino - Not selected 46 41 10 0 2 0 0 87 2 39
2019 Japanese - Not selected 46 41 10 0 2 0 0 87 2 39

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 18 45 9 0 0 0 45 9 11
2019 Black - Not selected 43 29 25 4 0 0 0 71 4 28
2019 Filipino - Not selected 38 26 31 5 0 0 0 64 5 39
2019 Japanese - Not selected 38 26 31 5 0 0 0 64 5 39

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 10 0 40 50 0 0 0 50 10 10
2019 Black - Not selected 11 22 43 17 7 0 0 25 32 28
2019 Filipino - Not selected 11 16 42 26 5 0 0 31 26 38
2019 Japanese - Not selected 11 16 42 26 5 0 0 31 26 38

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 10 30 30 20 10 0 56 11 10
2019 Black - Not selected 7 25 21 22 18 4 4 43 35 28
2019 Filipino - Not selected 5 21 23 24 18 5 3 46 29 38
2019 Japanese - Not selected 5 21 23 24 18 5 3 46 29 38

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 45 27 27 0 0 0 27 45 11
2019 Black - Not selected 4 35 32 18 11 0 0 29 39 28
2019 Filipino - Not selected 3 38 31 21 8 0 0 28 41 39
2019 Japanese - Not selected 3 38 31 21 8 0 0 28 41 39

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 40 20 30 10 0 56 0 10
2019 Black - Not selected 4 22 47 21 7 0 0 28 25 28
2019 Filipino - Not selected 3 16 45 21 13 3 0 35 19 38
2019 Japanese - Not selected 3 16 45 21 13 3 0 35 19 38

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 10 10 20 20 30 10 0 56 22 10
2019 Black - Not selected 7 14 32 18 14 10 4 38 25 28
2019 Filipino - Not selected 8 13 29 18 18 10 3 42 24 38
2019 Japanese - Not selected 8 13 29 18 18 10 3 42 24 38

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 10 0 50 20 20 0 0 40 10 10
2019 Black - Not selected 14 22 32 11 11 0 11 24 40 28
2019 Filipino - Not selected 13 16 37 13 13 0 8 29 32 38
2019 Japanese - Not selected 13 16 37 13 13 0 8 29 32 38

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 10 0 30 20 30 10 0 56 11 10
2019 Black - Not selected 7 18 32 14 18 7 4 36 28 28
2019 Filipino - Not selected 8 13 31 16 21 8 3 41 24 38
2019 Japanese - Not selected 8 13 31 16 21 8 3 41 24 38

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 0 20 80 0 0 0 80 0 10
2019 Black - Not selected 14 25 25 25 10 0 0 35 39 28
2019 Filipino - Not selected 11 18 24 40 8 0 0 47 29 38
2019 Japanese - Not selected 11 18 24 40 8 0 0 47 29 38
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 55 18 9 18 0 0 0 73 18 11
2019 Black - Not selected 79 14 7 0 0 0 0 93 0 28
2019 Filipino - Not selected 72 15 8 5 0 0 0 87 5 39
2019 Japanese - Not selected 72 15 8 5 0 0 0 87 5 39

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 27 18 0 9 18 9 63 13 11
2019 Black - Not selected 29 29 7 11 11 7 7 67 25 28
2019 Filipino - Not selected 26 28 10 8 10 10 8 66 22 39
2019 Japanese - Not selected 26 28 10 8 10 10 8 66 22 39

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 27 18 0 9 0 0 73 9 11
2019 Black - Not selected 47 32 14 4 0 4 0 81 4 28
2019 Filipino - Not selected 46 31 15 3 3 3 0 79 5 39
2019 Japanese - Not selected 46 31 15 3 3 3 0 79 5 39

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 55 18 9 9 9 0 0 73 18 11
2019 Black - Not selected 57 32 4 7 0 0 0 89 7 28
2019 Filipino - Not selected 57 28 5 8 3 0 0 85 10 39
2019 Japanese - Not selected 57 28 5 8 3 0 0 85 10 39

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 64 9 0 9 0 0 82 9 11
2019 Black - Not selected 43 50 0 7 0 0 0 93 7 28
2019 Filipino - Not selected 36 54 3 5 3 0 0 90 8 39
2019 Japanese - Not selected 36 54 3 5 3 0 0 90 8 39
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 18 18 0 0 0 0 82 0 11
2019 Black - Not selected 65 14 14 0 3 0 4 82 3 28
2019 Filipino - Not selected 64 15 15 0 2 0 3 82 2 39
2019 Japanese - Not selected 64 15 15 0 2 0 3 82 2 39

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 27 0 9 0 0 0 91 9 11
2019 Black - Not selected 43 32 4 14 7 0 0 75 21 28
2019 Filipino - Not selected 49 31 3 13 5 0 0 80 18 39
2019 Japanese - Not selected 49 31 3 13 5 0 0 80 18 39

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 73 9 0 9 9 0 0 82 18 11
2019 Black - Not selected 54 29 4 7 7 0 0 83 14 28
2019 Filipino - Not selected 59 23 3 8 7 0 0 82 15 39
2019 Japanese - Not selected 59 23 3 8 7 0 0 82 15 39

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 27 0 9 0 0 0 91 9 11
2019 Black - Not selected 54 25 4 4 10 0 4 82 14 28
2019 Filipino - Not selected 57 26 3 5 7 0 3 85 13 39
2019 Japanese - Not selected 57 26 3 5 7 0 3 85 13 39

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 27 9 0 0 0 0 91 0 11
2019 Black - Not selected 96 0 4 0 0 0 0 96 0 28
2019 Filipino - Not selected 87 8 5 0 0 0 0 95 0 39
2019 Japanese - Not selected 87 8 5 0 0 0 0 95 0 39

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 18 27 0 9 0 0 64 9 11
2019 Black - Not selected 61 7 18 7 4 0 4 70 11 28
2019 Filipino - Not selected 56 10 21 5 5 0 3 68 11 39
2019 Japanese - Not selected 56 10 21 5 5 0 3 68 11 39

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 45 0 0 9 0 0 91 9 11
2019 Black - Not selected 57 29 7 0 7 0 0 86 7 28
2019 Filipino - Not selected 54 33 5 0 7 0 0 87 7 39
2019 Japanese - Not selected 54 33 5 0 7 0 0 87 7 39

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 73 9 9 0 9 0 0 82 9 11
2019 Black - Not selected 50 25 7 11 7 0 0 75 17 28
2019 Filipino - Not selected 57 21 8 8 7 0 0 77 15 39
2019 Japanese - Not selected 57 21 8 8 7 0 0 77 15 39
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 27 18 9 0 9 0 70 10 11
2019 Black - Not selected 43 32 17 4 0 4 0 78 4 28
2019 Filipino - Not selected 41 31 18 5 0 5 0 76 5 39
2019 Japanese - Not selected 41 31 18 5 0 5 0 76 5 39

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 27 18 18 0 9 0 60 20 11
2019 Black - Not selected 43 36 11 7 0 4 0 82 7 28
2019 Filipino - Not selected 39 33 13 10 0 5 0 76 10 39
2019 Japanese - Not selected 39 33 13 10 0 5 0 76 10 39

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 45 18 0 0 9 0 80 0 11
2019 Black - Not selected 25 47 14 11 0 4 0 74 11 28
2019 Filipino - Not selected 26 46 15 8 0 5 0 76 8 39
2019 Japanese - Not selected 26 46 15 8 0 5 0 76 8 39

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 55 9 0 0 0 0 91 0 11
2019 Black - Not selected 22 32 25 18 3 0 0 54 21 28
2019 Filipino - Not selected 26 39 21 13 2 0 0 64 15 39
2019 Japanese - Not selected 26 39 21 13 2 0 0 64 15 39

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 18 27 0 9 9 0 60 10 11
2019 Black - Not selected 70 11 15 4 0 0 0 81 4 27
2019 Filipino - Not selected 60 13 18 3 3 3 0 76 5 38
2019 Japanese - Not selected 60 13 18 3 3 3 0 76 5 38
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 64 0 9 0 0 0 91 9 11
2019 Black - Not selected 36 50 14 0 0 0 0 86 0 28
2019 Filipino - Not selected 33 54 10 3 0 0 0 87 3 39
2019 Japanese - Not selected 33 54 10 3 0 0 0 87 3 39

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 9 64 27 0 0 0 0 73 0 11
2019 Black - Not selected 14 36 25 14 3 4 4 54 19 28
2019 Filipino - Not selected 13 44 26 10 2 3 3 60 13 39
2019 Japanese - Not selected 13 44 26 10 2 3 3 60 13 39

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 45 0 9 0 0 0 91 9 11
2019 Black - Not selected 39 35 14 7 0 4 0 78 7 28
2019 Filipino - Not selected 41 38 10 8 0 3 0 82 8 39
2019 Japanese - Not selected 41 38 10 8 0 3 0 82 8 39

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 64 0 9 0 0 0 91 9 11
2019 Black - Not selected 29 43 25 0 0 4 0 74 0 28
2019 Filipino - Not selected 28 49 18 3 0 3 0 79 3 39
2019 Japanese - Not selected 28 49 18 3 0 3 0 79 3 39

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 9 9 9 27 18 27 0 25 63 11
2019 Black - Not selected 32 22 11 7 10 14 4 66 21 28
2019 Filipino - Not selected 26 18 10 13 13 18 3 55 32 39
2019 Japanese - Not selected 26 18 10 13 13 18 3 55 32 39

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 64 18 18 0 0 0 64 18 11
2019 Black - Not selected 18 39 22 14 3 4 0 60 18 28
2019 Filipino - Not selected 13 46 21 15 2 3 0 61 18 39
2019 Japanese - Not selected 13 46 21 15 2 3 0 61 18 39

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 9 27 0 18 18 27 0 50 50 11
2019 Black - Not selected 18 32 18 18 7 7 0 54 27 28
2019 Filipino - Not selected 15 31 13 18 10 13 0 53 32 39
2019 Japanese - Not selected 15 31 13 18 10 13 0 53 32 39

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 55 0 0 0 9 0 100 0 11
2019 Black - Not selected 53 29 7 4 0 0 7 88 4 28
2019 Filipino - Not selected 49 36 5 3 0 3 5 92 3 39
2019 Japanese - Not selected 49 36 5 3 0 3 5 92 3 39

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 55 27 0 0 0 0 18 100 0 11
2019 Black - Not selected 57 7 14 7 4 0 11 72 12 28
2019 Filipino - Not selected 57 13 10 5 3 0 13 80 9 39
2019 Japanese - Not selected 57 13 10 5 3 0 13 80 9 39

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 45 18 9 0 0 0 73 9 11
2019 Black - Not selected 43 32 18 0 0 0 7 81 0 28
2019 Filipino - Not selected 39 36 18 3 0 0 5 78 3 39
2019 Japanese - Not selected 39 36 18 3 0 0 5 78 3 39

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 27 18 18 9 0 0 55 27 11
2019 Black - Not selected 36 28 25 0 0 4 7 72 0 28
2019 Filipino - Not selected 33 28 23 5 3 3 5 67 8 39
2019 Japanese - Not selected 33 28 23 5 3 3 5 67 8 39

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 18 27 0 9 9 0 60 10 11
2019 Black - Not selected 61 11 7 0 7 7 7 83 8 28
2019 Filipino - Not selected 54 13 13 0 8 7 5 76 9 39
2019 Japanese - Not selected 54 13 13 0 8 7 5 76 9 39

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 9 27 9 0 18 0 56 11 11
2019 Black - Not selected 72 7 4 0 4 4 10 92 4 28
2019 Filipino - Not selected 62 8 10 3 3 8 7 82 6 39
2019 Japanese - Not selected 62 8 10 3 3 8 7 82 6 39

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 9 18 9 27 18 0 33 44 11
2019 Black - Not selected 60 11 19 0 0 4 7 79 0 27
2019 Filipino - Not selected 48 11 18 3 8 8 5 67 12 38
2019 Japanese - Not selected 48 11 18 3 8 8 5 67 12 38

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 18 0 0 9 0 27 88 13 11
2019 Black - Not selected 79 4 0 0 0 0 17 100 0 28
2019 Filipino - Not selected 69 8 0 0 3 0 20 97 3 39
2019 Japanese - Not selected 69 8 0 0 3 0 20 97 3 39

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 0 55 36 0 9 0 0 55 9 11
2019 Black - Not selected 29 54 11 4 3 0 0 83 7 28
2019 Filipino - Not selected 21 54 18 3 5 0 0 75 7 39
2019 Japanese - Not selected 21 54 18 3 5 0 0 75 7 39

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 36 27 9 9 0 0 55 18 11
2019 Black - Not selected 52 30 14 4 0 0 0 82 4 27
2019 Filipino - Not selected 42 32 18 5 3 0 0 74 8 38
2019 Japanese - Not selected 42 32 18 5 3 0 0 74 8 38

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 9 64 18 9 0 0 0 73 9 11
2019 Black - Not selected 54 29 14 4 0 0 0 83 4 28
2019 Filipino - Not selected 41 39 15 5 0 0 0 80 5 39
2019 Japanese - Not selected 41 39 15 5 0 0 0 80 5 39

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 36 27 0 0 0 0 73 0 11
2019 Black - Not selected 65 32 0 4 0 0 0 96 4 28
2019 Filipino - Not selected 57 33 8 3 0 0 0 90 3 39
2019 Japanese - Not selected 57 33 8 3 0 0 0 90 3 39

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 45 18 0 9 0 0 73 9 11
2019 Black - Not selected 50 32 11 0 7 0 0 83 7 28
2019 Filipino - Not selected 44 36 13 0 7 0 0 80 7 39
2019 Japanese - Not selected 44 36 13 0 7 0 0 80 7 39

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 27 36 0 9 0 0 55 9 11
2019 Black - Not selected 47 43 4 0 7 0 0 90 7 28
2019 Filipino - Not selected 41 39 13 0 7 0 0 80 7 39
2019 Japanese - Not selected 41 39 13 0 7 0 0 80 7 39

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 18 36 18 9 0 0 36 27 11
2019 Black - Not selected 47 11 22 7 7 7 0 62 15 28
2019 Filipino - Not selected 39 13 26 10 7 5 0 54 19 39
2019 Japanese - Not selected 39 13 26 10 7 5 0 54 19 39
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Black 55 18 27 11
2019 Black - Not selected 25 32 43 28
2019 Filipino - Not selected 33 28 39 39
2019 Japanese - Not selected 33 28 39 39

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Filipino - Not selected 0 39 30 8 16 8 13
2019 Japanese - Not selected 0 39 30 8 16 8 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 27 27 18 0 0 0 55 18 11
2019 Black - Not selected 29 54 7 4 4 4 0 86 7 28
2019 Filipino - Not selected 28 46 13 8 3 3 0 77 11 39
2019 Japanese - Not selected 28 46 13 8 3 3 0 77 11 39

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 27 18 0 0 9 0 80 0 11
2019 Black - Not selected 64 18 4 4 0 7 4 92 4 28
2019 Filipino - Not selected 59 21 8 3 0 8 3 89 3 39
2019 Japanese - Not selected 59 21 8 3 0 8 3 89 3 39
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Filipino - Not selected 18 82 39
2019 Japanese - Not selected 18 82 39

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Filipino - Not selected 21 79 39
2019 Japanese - Not selected 21 79 39

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 0 9 27 9 36 0 29 57 11
2019 Black - Not selected 14 11 22 4 4 25 22 47 13 28
2019 Filipino - Not selected 15 8 18 10 5 28 15 41 27 39
2019 Japanese - Not selected 15 8 18 10 5 28 15 41 27 39

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 18 27 18 9 9 0 40 30 11
2019 Black - Not selected 25 32 14 4 0 25 0 77 5 28
2019 Filipino - Not selected 23 28 18 8 3 21 0 65 13 39
2019 Japanese - Not selected 23 28 18 8 3 21 0 65 13 39
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Filipino - Not selected 15 85 39
2019 Japanese - Not selected 15 85 39

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Filipino - Not selected 16 84 38
2019 Japanese - Not selected 16 84 38

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 0 27 9 9 36 0 29 29 11
2019 Black - Not selected 19 7 19 4 4 29 19 50 14 27
2019 Filipino - Not selected 18 5 21 5 5 31 13 43 19 38
2019 Japanese - Not selected 18 5 21 5 5 31 13 43 19 38

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 27 27 9 9 0 0 55 18 11
2019 Black - Not selected 36 32 10 4 4 14 0 80 8 28
2019 Filipino - Not selected 33 31 15 5 5 10 0 72 11 39
2019 Japanese - Not selected 33 31 15 5 5 10 0 72 11 39
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 20 50 30 0 0 0 0 70 0 10
2019 Black - Not selected 57 18 11 11 4 0 0 75 14 28
2019 Filipino - Not selected 47 26 16 8 3 0 0 74 11 38
2019 Japanese - Not selected 47 26 16 8 3 0 0 74 11 38

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 27 36 9 9 0 0 45 18 11
2019 Black - Not selected 25 18 29 18 11 0 0 43 29 28
2019 Filipino - Not selected 23 21 31 15 10 0 0 43 26 39
2019 Japanese - Not selected 23 21 31 15 10 0 0 43 26 39

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 30 40 30 0 0 0 0 70 0 10
2019 Black - Not selected 21 22 22 29 0 4 4 46 31 28
2019 Filipino - Not selected 23 26 24 21 0 3 3 53 22 38
2019 Japanese - Not selected 23 26 24 21 0 3 3 53 22 38

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 10 40 40 0 10 0 0 50 10 10
2019 Black - Not selected 17 14 18 29 14 0 7 34 46 28
2019 Filipino - Not selected 15 21 24 21 13 0 5 39 36 38
2019 Japanese - Not selected 15 21 24 21 13 0 5 39 36 38

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Filipino - Not selected 40 30 16 5 0 5 3 76 6 37
2019 Japanese - Not selected 40 30 16 5 0 5 3 76 6 37

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 40 30 20 0 0 10 0 78 0 10
2019 Black - Not selected 39 25 22 4 7 4 0 67 11 28
2019 Filipino - Not selected 39 26 21 3 5 5 0 69 8 38
2019 Japanese - Not selected 39 26 21 3 5 5 0 69 8 38

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 45 18 0 9 9 0 70 10 11
2019 Black - Not selected 36 32 18 7 0 4 3 73 8 28
2019 Filipino - Not selected 31 36 18 5 3 5 2 72 8 39
2019 Japanese - Not selected 31 36 18 5 3 5 2 72 8 39

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 27 27 0 9 9 0 60 10 11
2019 Black - Not selected 25 29 22 14 4 4 3 58 19 28
2019 Filipino - Not selected 26 28 23 10 5 5 2 58 17 39
2019 Japanese - Not selected 26 28 23 10 5 5 2 58 17 39

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 36 18 9 9 0 9 60 20 11
2019 Black - Not selected 36 7 25 29 0 4 0 45 30 28
2019 Filipino - Not selected 31 15 23 23 3 3 3 49 27 39
2019 Japanese - Not selected 31 15 23 23 3 3 3 49 27 39

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 55 18 0 0 9 9 9 89 11 11
2019 Black - Not selected 43 22 25 7 3 0 0 65 10 28
2019 Filipino - Not selected 46 21 18 5 5 3 3 71 10 39
2019 Japanese - Not selected 46 21 18 5 5 3 3 71 10 39

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 45 18 9 0 0 0 73 9 11
2019 Black - Not selected 32 32 25 4 4 4 0 67 7 28
2019 Filipino - Not selected 31 36 23 5 3 3 0 68 8 39
2019 Japanese - Not selected 31 36 23 5 3 3 0 68 8 39

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 45 0 9 0 9 0 90 10 11
2019 Black - Not selected 63 11 11 4 0 7 4 83 4 27
2019 Filipino - Not selected 55 21 8 5 0 8 3 85 6 38
2019 Japanese - Not selected 55 21 8 5 0 8 3 85 6 38

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 18 9 0 9 0 18 78 11 11
2019 Black - Not selected 75 4 4 0 0 4 14 96 0 28
2019 Filipino - Not selected 67 8 5 0 3 3 15 91 3 39
2019 Japanese - Not selected 67 8 5 0 3 3 15 91 3 39

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 9 27 0 27 0 0 45 27 11
2019 Black - Not selected 60 22 0 7 4 4 4 88 12 27
2019 Filipino - Not selected 53 18 8 5 11 3 3 75 17 38
2019 Japanese - Not selected 53 18 8 5 11 3 3 75 17 38

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 27 0 18 9 0 0 73 27 11
2019 Black - Not selected 71 15 4 4 3 0 4 89 7 27
2019 Filipino - Not selected 63 18 3 8 5 0 3 84 13 38
2019 Japanese - Not selected 63 18 3 8 5 0 3 84 13 38

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 9 9 27 9 0 0 55 36 11
2019 Black - Not selected 52 19 22 0 4 0 4 73 4 27
2019 Filipino - Not selected 50 16 18 8 5 0 3 68 14 38
2019 Japanese - Not selected 50 16 18 8 5 0 3 68 14 38

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 18 0 0 0 0 18 100 0 11
2019 Black - Not selected 48 15 0 0 0 0 37 100 0 27
2019 Filipino - Not selected 53 16 0 0 0 0 31 100 0 38
2019 Japanese - Not selected 53 16 0 0 0 0 31 100 0 38

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 64 18 9 0 9 0 0 82 9 11
2019 Black - Not selected 67 15 0 7 3 4 4 88 12 27
2019 Filipino - Not selected 66 16 3 5 5 3 3 86 11 38
2019 Japanese - Not selected 66 16 3 5 5 3 3 86 11 38

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 18 18 9 18 0 0 55 27 11
2019 Black - Not selected 55 11 7 4 19 0 4 69 23 27
2019 Filipino - Not selected 50 13 11 5 18 0 3 65 24 38
2019 Japanese - Not selected 50 13 11 5 18 0 3 65 24 38

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 36 9 9 9 0 0 73 18 11
2019 Black - Not selected 63 22 0 0 0 4 11 100 0 27
2019 Filipino - Not selected 55 26 3 3 3 3 8 91 6 38
2019 Japanese - Not selected 55 26 3 3 3 3 8 91 6 38

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 18 18 45 18 0 0 0 36 18 11
2019 Black - Not selected 15 33 37 11 4 0 0 48 15 27
2019 Filipino - Not selected 16 29 39 13 3 0 0 45 16 38
2019 Japanese - Not selected 16 29 39 13 3 0 0 45 16 38

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 9 18 55 9 9 0 0 18 27 11
2019 Black - Not selected 11 17 29 36 7 0 0 43 28 28
2019 Filipino - Not selected 10 18 36 28 8 0 0 36 28 39
2019 Japanese - Not selected 10 18 36 28 8 0 0 36 28 39

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 36 45 0 9 9 0 0 82 18 11
2019 Black - Not selected 29 47 10 4 0 4 7 84 4 28
2019 Filipino - Not selected 31 46 7 5 3 3 5 84 8 39
2019 Japanese - Not selected 31 46 7 5 3 3 5 84 8 39

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 27 18 18 27 0 9 0 50 30 11
2019 Black - Not selected 25 43 17 7 4 0 4 71 11 28
2019 Filipino - Not selected 26 36 18 13 3 3 3 65 16 39
2019 Japanese - Not selected 26 36 18 13 3 3 3 65 16 39
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Black 27 73 11
2019 Black - Not selected 22 78 28
2019 Filipino - Not selected 23 77 39
2019 Japanese - Not selected 23 77 39
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 45 27 0 0 0 27 0 63 38 11
2019 Black - Not selected 57 25 4 0 7 4 4 61 39 28
2019 Filipino - Not selected 54 26 3 0 5 10 3 62 38 39
2019 Japanese - Not selected 54 26 3 0 5 10 3 62 38 39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Filipino - Not selected 58 42 12
2019 Japanese - Not selected 58 42 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Filipino - Not selected 85 15 13
2019 Japanese - Not selected 85 15 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Filipino - Not selected 23 38 8 8 15 0 8 67 25 13
2019 Japanese - Not selected 23 38 8 8 15 0 8 67 25 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Filipino - Not selected 15 23 8 23 0 8 23 56 33 13
2019 Japanese - Not selected 15 23 8 23 0 8 23 56 33 13
2019 Korean - Not selected 15 23 8 23 0 8 23 56 33 13
2019 Southeast Asian (including: Burmese; Cambodian; Laotian; Thai; Vietnamese; etc.) - Not selected 15 23 8 23 0 8 23 56 33 13
2019 Non-White Latin American (including: indigenous persons from Central and South America, etc.) - Not selected 15 23 8 23 0 8 23 56 33 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Black 55 0 18 9 0 0 18 67 11 11
2019 Black - Not selected 57 14 0 4 7 4 14 87 13 28
2019 Filipino - Not selected 56 10 5 5 5 3 15 81 13 39
2019 Japanese - Not selected 56 10 5 5 5 3 15 81 13 39
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