2019 Public Service Employee Survey Results for Social Sciences and Humanities Research Council by Question 108. Are you a person with a disability?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 40 7 20 7 0 0 66 27 15
2019 Not a person with a disability 33 54 5 7 1 0 0 87 8 188
2017 Person with a disability 30 54 0 16 0 0 0 84 16 13
2017 Not a person with a disability 39 48 5 7 1 0 0 87 9 156
2014 Person with a disability 18 63 0 18 0 0 0 82 18 11
2014 Not a person with a disability 35 50 6 8 1 0 0 85 9 155

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 80 13 7 0 0 0 0 93 0 15
2019 Not a person with a disability 70 25 3 2 1 0 0 95 3 186
2017 Person with a disability 45 40 16 0 0 0 0 84 0 13
2017 Not a person with a disability 66 24 3 4 2 0 0 90 6 156
2014 Person with a disability 27 27 9 27 0 0 8 60 30 11
2014 Not a person with a disability 54 29 8 5 5 0 0 83 10 155

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 20 0 7 13 0 0 80 20 15
2019 Not a person with a disability 50 32 8 9 1 0 0 82 9 188
2017 Person with a disability 53 32 0 16 0 0 0 84 16 13
2017 Not a person with a disability 58 32 5 3 3 0 0 90 5 155
2014 Person with a disability 45 27 9 9 9 0 0 73 18 11
2014 Not a person with a disability 54 33 6 6 1 0 0 87 7 155

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 13 27 7 7 0 0 60 13 15
2019 Not a person with a disability 38 38 14 6 3 0 0 76 9 188
2017 Person with a disability 37 8 24 8 16 0 8 48 26 13
2017 Not a person with a disability 33 48 8 7 3 0 1 82 10 156
2014 Person with a disability 9 37 9 18 18 0 8 50 40 11
2014 Not a person with a disability 26 45 14 12 3 0 1 71 16 155

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 20 20 13 7 0 0 60 20 15
2019 Not a person with a disability 54 34 8 3 1 0 0 88 4 188
2017 Person with a disability 45 40 16 0 0 0 0 84 0 13
2017 Not a person with a disability 54 40 3 2 1 0 0 94 3 156
2014 Person with a disability 37 37 9 18 0 0 0 73 18 11
2014 Not a person with a disability 55 28 9 5 0 1 1 86 5 155

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 13 27 7 0 0 0 66 7 15
2019 Not a person with a disability 53 27 9 6 5 0 0 80 11 188
2017 Person with a disability 47 53 0 0 0 0 0 100 0 13
2017 Not a person with a disability 51 29 10 6 5 0 0 80 10 156
2014 Person with a disability 36 27 0 27 9 0 0 63 37 11
2014 Not a person with a disability 48 29 12 6 4 0 1 77 10 155

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 34 7 13 7 0 0 73 20 15
2019 Not a person with a disability 45 35 10 6 3 0 0 81 9 187
2017 Person with a disability 37 24 16 8 16 0 0 60 24 13
2017 Not a person with a disability 38 45 10 5 3 0 0 83 8 156
2014 Person with a disability 9 46 9 18 18 0 0 55 36 11
2014 Not a person with a disability 36 41 11 8 4 0 0 77 12 155

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 53 7 7 7 0 0 80 13 15
2019 Not a person with a disability 41 35 10 10 4 1 1 76 14 188
2017 Person with a disability 16 45 8 16 16 0 0 60 32 13
2017 Not a person with a disability 38 35 10 10 7 0 0 74 17 156
2014 Person with a disability 0 46 9 27 18 0 0 46 45 11
2014 Not a person with a disability 32 36 16 10 6 1 0 68 16 155

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 47 7 7 0 0 0 87 7 15
2019 Not a person with a disability 35 44 8 7 5 0 1 80 12 188
2017 Person with a disability 32 37 24 0 8 0 0 68 8 13
2017 Not a person with a disability 36 47 4 9 4 0 0 83 13 155

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 34 7 0 0 0 0 93 0 15
2019 Not a person with a disability 58 30 6 3 3 0 0 88 6 188
2017 Person with a disability 53 40 0 0 8 0 0 92 8 13
2017 Not a person with a disability 52 35 7 5 2 0 0 87 7 155
2014 Person with a disability 27 55 0 9 8 0 0 82 18 11
2014 Not a person with a disability 53 30 8 6 1 1 0 84 8 155

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 34 13 27 0 0 0 60 27 15
2019 Not a person with a disability 44 35 9 6 5 0 0 79 12 188
2017 Person with a disability 32 14 22 16 16 0 0 46 32 13
2017 Not a person with a disability 39 36 11 9 5 0 0 75 14 156

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 13 20 7 0 0 0 73 7 15
2019 Not a person with a disability 59 29 8 2 2 0 0 88 4 188
2017 Person with a disability 76 8 16 0 0 0 0 84 0 13
2017 Not a person with a disability 57 33 8 2 0 0 0 90 2 155
2014 Person with a disability 55 36 9 0 0 0 0 91 0 11
2014 Not a person with a disability 57 32 10 1 0 0 0 89 1 155

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 13 13 13 7 0 0 66 20 15
2019 Not a person with a disability 39 42 7 7 4 1 0 82 11 188
2017 Person with a disability 38 30 16 8 8 0 0 68 16 13
2017 Not a person with a disability 35 40 16 7 2 1 0 76 9 155
2014 Person with a disability 18 45 0 27 9 0 0 63 37 11
2014 Not a person with a disability 33 37 12 12 5 1 0 71 17 155

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 13 0 27 7 0 0 66 34 15
2019 Not a person with a disability 44 36 9 6 4 1 0 81 10 187
2017 Person with a disability 45 24 16 0 16 0 0 68 16 13
2017 Not a person with a disability 39 38 13 8 3 0 0 77 10 155
2014 Person with a disability 0 73 18 9 0 0 0 73 9 11
2014 Not a person with a disability 45 28 11 10 6 1 0 73 16 155

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 46 13 7 0 0 0 80 7 15
2019 Not a person with a disability 41 41 7 6 5 1 0 82 11 183
2017 Person with a disability 46 22 16 0 16 0 0 68 16 13
2017 Not a person with a disability 33 45 12 5 4 1 1 78 9 155
2014 Person with a disability 9 73 0 18 0 0 0 82 18 11
2014 Not a person with a disability 40 39 10 7 5 0 0 79 11 154

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 26 20 7 0 0 0 73 7 15
2019 Not a person with a disability 49 35 12 3 2 0 0 84 5 188
2017 Person with a disability 30 38 16 8 8 0 0 68 16 13
2017 Not a person with a disability 45 40 11 2 3 0 0 84 5 155
2014 Person with a disability 0 55 18 9 18 0 0 55 27 11
2014 Not a person with a disability 46 33 14 4 3 0 0 79 6 155

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 13 33 13 0 0 0 54 13 15
2019 Not a person with a disability 36 32 20 6 4 1 1 69 10 186
2017 Person with a disability 54 30 8 8 0 0 0 84 8 13
2017 Not a person with a disability 40 37 13 10 1 0 0 76 11 156
2014 Person with a disability 18 27 37 9 9 0 0 45 18 11
2014 Not a person with a disability 33 40 20 4 3 0 1 73 6 155

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 20 60 0 7 0 0 7 34 15
2019 Not a person with a disability 8 21 39 25 4 2 1 30 29 187
2017 Person with a disability 0 16 40 29 16 0 0 45 16 13
2017 Not a person with a disability 5 17 43 21 11 0 3 33 22 156
2014 Person with a disability 9 45 46 0 0 0 0 0 54 11
2014 Not a person with a disability 4 22 38 25 7 1 3 33 27 153

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 19 13 40 7 0 0 47 39 15
2019 Not a person with a disability 3 17 32 30 13 3 1 45 22 186
2017 Person with a disability 24 16 30 30 0 0 0 30 40 13
2017 Not a person with a disability 7 15 24 28 18 5 3 50 23 156
2014 Person with a disability 18 9 37 27 9 0 0 36 27 11
2014 Not a person with a disability 7 16 29 27 17 2 3 46 24 153

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 20 34 13 13 0 0 27 39 15
2019 Not a person with a disability 8 29 37 15 7 2 1 23 39 188
2017 Person with a disability 16 30 40 0 14 0 0 14 46 13
2017 Not a person with a disability 10 26 35 18 5 3 3 24 39 156
2014 Person with a disability 9 37 27 8 18 0 0 27 46 11
2014 Not a person with a disability 12 23 34 18 8 2 3 27 37 153

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 12 40 27 7 0 0 34 26 15
2019 Not a person with a disability 8 17 39 21 12 2 1 35 25 186
2017 Person with a disability 0 22 47 16 6 8 0 24 24 13
2017 Not a person with a disability 3 13 35 33 15 0 1 49 16 156
2014 Person with a disability 18 0 73 9 0 0 0 9 18 11
2014 Not a person with a disability 3 13 36 34 12 0 1 47 17 153

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 12 13 27 13 0 0 40 46 15
2019 Not a person with a disability 10 21 34 18 11 4 2 31 33 186
2017 Person with a disability 32 0 46 14 8 0 0 22 32 13
2017 Not a person with a disability 11 23 32 16 14 1 1 31 36 155
2014 Person with a disability 55 9 18 9 8 0 0 18 64 11
2014 Not a person with a disability 18 29 27 14 8 3 3 23 49 154

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 12 13 13 34 0 0 47 39 15
2019 Not a person with a disability 9 17 38 26 5 3 3 33 27 186
2017 Person with a disability 8 32 38 8 14 0 0 22 40 13
2017 Not a person with a disability 9 26 25 26 10 3 2 37 37 156
2014 Person with a disability 18 18 18 36 0 9 0 39 40 11
2014 Not a person with a disability 9 22 32 20 14 2 1 35 32 152

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 13 33 7 13 0 0 20 47 15
2019 Not a person with a disability 6 25 34 22 10 3 1 33 32 187
2017 Person with a disability 16 16 38 22 8 0 0 30 32 13
2017 Not a person with a disability 5 18 49 17 10 1 1 27 23 156
2014 Person with a disability 9 27 54 0 0 9 0 0 40 11
2014 Not a person with a disability 9 20 38 21 7 3 2 30 30 154

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 34 27 12 7 0 0 19 54 15
2019 Not a person with a disability 8 20 36 25 9 1 1 35 28 187
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 27 0 7 0 0 0 93 7 15
2019 Not a person with a disability 83 12 4 2 0 0 0 95 2 188
2017 Person with a disability 68 24 8 0 0 0 0 92 0 13
2017 Not a person with a disability 73 22 3 3 0 0 0 95 3 156
2014 Person with a disability 73 9 0 18 0 0 0 82 18 11
2014 Not a person with a disability 75 21 0 3 1 0 0 96 4 155

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 39 20 0 7 7 7 69 8 15
2019 Not a person with a disability 35 27 15 8 5 6 3 69 14 187
2017 Person with a disability 40 37 0 16 8 0 0 76 24 13
2017 Not a person with a disability 30 34 13 8 7 5 3 69 16 156
2014 Person with a disability 18 9 27 27 9 0 8 30 40 11
2014 Not a person with a disability 37 32 14 6 4 3 3 74 12 155

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 14 28 36 14 7 0 0 42 22 14
2019 Not a person with a disability 52 29 9 5 4 1 0 83 9 188
2017 Person with a disability 38 30 8 16 8 0 0 68 24 13
2017 Not a person with a disability 40 35 10 9 6 0 0 75 15 156
2014 Person with a disability 18 37 0 27 18 0 0 55 45 11
2014 Not a person with a disability 46 29 12 6 6 0 0 75 13 155

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 26 13 0 7 0 0 80 7 15
2019 Not a person with a disability 52 36 5 4 3 0 0 88 7 188
2017 Person with a disability 62 30 0 0 8 0 0 92 8 13
2017 Not a person with a disability 52 32 6 5 5 0 0 84 10 156
2014 Person with a disability 36 55 0 0 9 0 0 91 9 11
2014 Not a person with a disability 57 35 3 3 2 0 0 92 5 155

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 34 7 13 0 7 0 78 14 15
2019 Not a person with a disability 54 33 6 3 2 2 0 89 5 188
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 13 13 7 0 0 0 80 7 15
2019 Not a person with a disability 63 23 8 2 3 0 2 88 5 188

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 12 13 13 0 0 0 73 13 15
2019 Not a person with a disability 57 28 5 6 4 0 0 85 10 187
2017 Person with a disability 54 38 8 0 0 0 0 92 0 13
2017 Not a person with a disability 44 37 7 7 5 0 1 81 12 156
2014 Person with a disability 27 37 18 9 8 0 0 64 18 11
2014 Not a person with a disability 50 31 8 4 5 1 0 82 9 154

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 27 13 0 0 0 0 87 0 15
2019 Not a person with a disability 61 23 5 6 4 1 0 85 10 187
2017 Person with a disability 47 45 8 0 0 0 0 92 0 13
2017 Not a person with a disability 50 30 10 3 5 1 1 81 9 156
2014 Person with a disability 37 27 27 9 0 0 0 64 9 11
2014 Not a person with a disability 47 27 10 6 4 5 1 78 11 155

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 54 0 7 0 0 0 93 7 15
2019 Not a person with a disability 58 27 5 5 3 1 1 86 8 187
2017 Person with a disability 60 24 16 0 0 0 0 84 0 13
2017 Not a person with a disability 53 31 5 4 5 1 1 86 9 156
2014 Person with a disability 36 46 9 9 0 0 0 82 9 11
2014 Not a person with a disability 44 34 6 8 5 3 0 80 13 155

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 87 7 7 0 0 0 0 93 0 15
2019 Not a person with a disability 88 7 4 1 0 0 0 96 1 188
2017 Person with a disability 84 16 0 0 0 0 0 100 0 13
2017 Not a person with a disability 82 15 2 1 1 0 0 97 1 156
2014 Person with a disability 64 27 9 0 0 0 0 91 0 11
2014 Not a person with a disability 88 8 1 2 1 0 0 96 3 154

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 27 7 0 0 0 0 93 0 15
2019 Not a person with a disability 67 13 7 5 3 4 2 84 8 186
2017 Person with a disability 68 16 8 0 8 0 0 84 8 13
2017 Not a person with a disability 54 24 2 4 8 3 6 85 13 156
2014 Person with a disability 36 37 9 9 9 0 0 73 18 11
2014 Not a person with a disability 48 22 10 4 6 5 5 78 11 155

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 13 20 0 0 0 0 80 0 15
2019 Not a person with a disability 67 19 7 4 3 1 0 86 7 188
2017 Person with a disability 62 30 8 0 0 0 0 92 0 13
2017 Not a person with a disability 57 28 7 3 5 1 1 86 7 156

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 61 19 7 13 0 0 0 80 13 15
2019 Not a person with a disability 59 22 9 5 4 1 0 82 9 188
2017 Person with a disability 70 14 16 0 0 0 0 84 0 13
2017 Not a person with a disability 55 26 11 3 5 0 1 81 8 156
2014 Person with a disability 45 9 0 37 9 0 0 54 46 11
2014 Not a person with a disability 58 27 8 3 3 1 1 86 6 155
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 34 13 19 7 0 0 61 26 15
2019 Not a person with a disability 43 36 13 3 2 4 0 81 6 187
2017 Person with a disability 24 38 6 16 16 0 0 62 32 13
2017 Not a person with a disability 36 33 12 7 3 7 1 75 11 155
2014 Person with a disability 9 27 37 18 0 8 0 40 20 11
2014 Not a person with a disability 32 37 14 7 6 4 1 72 14 154

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 6 27 13 7 7 0 49 22 15
2019 Not a person with a disability 37 41 11 7 3 2 0 79 10 187
2017 Person with a disability 16 37 16 16 16 0 0 53 32 13
2017 Not a person with a disability 28 45 11 5 5 3 1 77 11 155
2014 Person with a disability 9 45 0 18 18 9 0 60 40 11
2014 Not a person with a disability 29 41 13 11 4 2 0 71 15 154

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 39 7 13 7 0 0 73 20 15
2019 Not a person with a disability 27 39 16 11 2 5 0 69 14 187
2017 Person with a disability 8 53 24 8 8 0 0 60 16 13
2017 Not a person with a disability 18 43 18 7 4 9 1 68 12 155
2014 Person with a disability 0 37 0 27 27 8 0 40 60 11
2014 Not a person with a disability 23 36 18 13 5 6 0 62 19 154

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 39 20 20 7 0 0 53 27 15
2019 Not a person with a disability 18 42 18 15 6 2 0 61 21 187
2017 Person with a disability 21 24 16 32 8 0 0 45 40 13
2017 Not a person with a disability 12 45 16 12 8 5 1 61 21 155
2014 Person with a disability 0 37 9 27 18 8 0 40 50 11
2014 Not a person with a disability 18 41 16 16 8 2 0 60 24 154

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 80 7 7 0 7 0 0 87 7 15
2019 Not a person with a disability 60 25 11 2 0 1 1 86 2 187
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 35 43 7 7 7 0 0 78 14 14
2019 Not a person with a disability 38 44 8 8 0 1 0 83 9 187
2017 Person with a disability 37 47 8 0 8 0 0 84 8 13
2017 Not a person with a disability 39 40 15 6 0 0 0 79 6 156
2014 Person with a disability 27 55 18 0 0 0 0 82 0 11
2014 Not a person with a disability 42 43 8 6 0 1 0 85 6 155

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 0 39 13 40 7 0 0 39 47 15
2019 Not a person with a disability 17 41 24 12 3 3 1 60 16 188

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 40 7 7 7 0 0 80 13 15
2019 Not a person with a disability 34 36 11 9 3 7 1 75 13 187
2017 Person with a disability 45 16 24 8 8 0 0 60 16 13
2017 Not a person with a disability 28 46 15 5 3 2 1 76 8 156
2014 Person with a disability 37 37 0 18 9 0 0 73 27 11
2014 Not a person with a disability 44 35 8 7 3 3 1 82 10 155

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 54 7 13 0 7 0 78 14 15
2019 Not a person with a disability 40 33 19 4 2 2 0 74 7 188

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 20 19 27 7 13 0 39 39 15
2019 Not a person with a disability 24 19 15 11 12 18 2 53 28 188
2017 Person with a disability 22 14 24 8 32 0 0 37 40 13
2017 Not a person with a disability 18 24 20 10 12 11 6 51 26 156
2014 Person with a disability 0 37 0 8 27 18 9 51 49 11
2014 Not a person with a disability 18 21 17 12 15 12 6 48 32 155

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 27 20 13 13 7 0 49 29 15
2019 Not a person with a disability 25 41 14 9 8 3 0 68 18 188
2017 Person with a disability 8 38 0 22 32 0 0 46 54 13
2017 Not a person with a disability 26 36 14 15 7 3 0 63 22 156
2014 Person with a disability 9 27 9 27 18 0 8 40 50 11
2014 Not a person with a disability 25 27 15 20 10 3 1 53 31 155

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 19 34 7 7 27 7 0 57 36 15
2019 Not a person with a disability 21 32 14 13 12 5 2 57 27 188
2017 Person with a disability 16 6 0 46 32 0 0 22 78 13
2017 Not a person with a disability 19 21 12 23 20 4 1 41 46 155
2014 Person with a disability 0 0 9 36 46 9 0 0 90 11
2014 Not a person with a disability 15 19 10 30 22 2 2 35 54 155

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 40 20 26 7 0 7 0 65 7 15
2019 Not a person with a disability 51 22 14 7 2 1 3 76 9 188

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 14 7 0 14 7 0 77 16 14
2019 Not a person with a disability 68 10 3 3 4 0 13 89 7 188

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 27 20 13 0 7 0 64 14 15
2019 Not a person with a disability 53 23 13 5 2 1 3 80 7 187

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 27 7 20 7 7 0 64 29 15
2019 Not a person with a disability 49 22 13 8 2 3 4 75 10 188

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 13 13 7 7 13 0 69 16 15
2019 Not a person with a disability 64 12 7 5 3 3 6 83 9 188

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 57 14 7 0 14 7 0 77 16 14
2019 Not a person with a disability 67 13 7 5 1 3 4 86 6 188

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 0 13 20 7 7 0 57 29 15
2019 Not a person with a disability 73 10 5 3 2 5 3 89 5 187

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 66 7 13 0 7 7 0 78 7 15
2019 Not a person with a disability 81 6 0 0 1 1 11 99 1 187

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 34 27 13 0 0 0 60 13 15
2019 Not a person with a disability 24 49 18 3 4 2 0 74 7 188
2017 Person with a disability 22 22 24 16 16 0 0 45 32 13
2017 Not a person with a disability 23 41 20 12 3 1 0 65 14 156

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 40 13 20 0 0 0 66 20 15
2019 Not a person with a disability 39 40 11 7 3 1 0 79 10 186
2017 Person with a disability 29 40 24 8 0 0 0 68 8 13
2017 Not a person with a disability 34 39 15 8 1 3 0 76 9 156
2014 Person with a disability 18 64 0 18 0 0 0 82 18 11
2014 Not a person with a disability 49 30 12 3 2 3 1 83 5 155

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 40 13 7 0 7 0 78 7 15
2019 Not a person with a disability 42 39 11 5 1 4 0 83 6 188
2017 Person with a disability 45 16 16 16 8 0 0 60 24 13
2017 Not a person with a disability 32 37 16 10 3 2 0 70 14 156
2014 Person with a disability 27 55 9 8 0 0 0 82 8 11
2014 Not a person with a disability 48 24 11 5 4 7 1 78 10 155

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 66 13 0 0 0 0 87 0 15
2019 Not a person with a disability 56 31 6 3 2 2 0 88 5 186
2017 Person with a disability 30 46 8 8 8 0 0 76 16 13
2017 Not a person with a disability 51 33 8 6 2 0 0 84 8 156
2014 Person with a disability 27 37 27 8 0 0 0 64 8 11
2014 Not a person with a disability 59 31 8 1 1 1 0 91 1 155

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 26 47 20 7 0 0 0 73 7 15
2019 Not a person with a disability 49 34 10 3 4 1 0 83 7 188
2017 Person with a disability 38 22 16 8 16 0 0 60 24 13
2017 Not a person with a disability 44 39 10 3 5 0 0 82 7 156
2014 Person with a disability 0 63 0 18 18 0 0 63 37 11
2014 Not a person with a disability 44 32 12 7 4 1 0 77 11 155

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 60 7 20 0 0 0 73 20 15
2019 Not a person with a disability 46 36 9 5 3 1 0 82 8 188
2017 Person with a disability 38 22 16 8 16 0 0 60 24 13
2017 Not a person with a disability 41 42 8 5 3 0 0 83 8 156
2014 Person with a disability 0 46 8 37 9 0 0 46 46 11
2014 Not a person with a disability 41 35 14 6 3 1 0 77 9 155

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 33 34 7 20 0 0 7 71 22 15
2019 Not a person with a disability 37 24 22 6 6 3 1 64 13 188
2017 Person with a disability 38 8 30 16 0 8 0 50 17 13
2017 Not a person with a disability 34 22 24 12 7 2 0 57 19 156
2014 Person with a disability 9 45 9 18 18 0 0 54 37 11
2014 Not a person with a disability 30 28 19 9 8 5 1 62 18 155
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Person with a disability 47 27 26 15
2019 Not a person with a disability 24 33 43 188
2017 Person with a disability 55 24 21 13
2017 Not a person with a disability 26 31 43 156
2014 Person with a disability 54 37 9 11
2014 Not a person with a disability 35 27 39 155
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 47 7 0 0 0 0 93 0 15
2019 Not a person with a disability 33 48 9 6 2 1 1 83 8 188

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 73 13 7 7 0 0 0 87 7 15
2019 Not a person with a disability 58 24 6 2 1 6 2 90 3 188
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 40 60 15
2019 Not a person with a disability 18 82 188

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 39 61 15
2019 Not a person with a disability 20 80 188

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 26 20 20 7 13 7 41 34 15
2019 Not a person with a disability 15 18 15 13 4 27 7 51 25 188
2017 Person with a disability 14 14 16 24 16 8 8 34 47 13
2017 Not a person with a disability 9 19 18 10 6 31 8 45 25 156
2014 Person with a disability 9 37 8 9 0 37 0 72 14 11
2014 Not a person with a disability 14 12 16 7 7 34 9 47 25 155

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 39 20 13 0 7 0 64 14 15
2019 Not a person with a disability 32 30 18 6 3 10 1 70 10 188
2017 Person with a disability 22 22 16 16 8 16 0 53 28 13
2017 Not a person with a disability 29 31 17 11 3 7 1 66 16 156
2014 Person with a disability 18 46 9 27 0 0 0 64 27 11
2014 Not a person with a disability 34 21 15 5 6 18 2 68 14 155
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 6 20 20 0 34 7 32 34 15
2019 Not a person with a disability 17 15 21 3 4 32 8 52 13 187
2017 Person with a disability 14 22 24 0 8 24 8 54 12 13
2017 Not a person with a disability 11 18 19 6 3 34 8 50 16 156
2014 Person with a disability 0 37 0 9 0 54 0 80 20 11
2014 Not a person with a disability 18 10 19 1 4 41 6 53 10 154

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 27 39 27 0 0 7 0 71 0 15
2019 Not a person with a disability 36 34 13 5 2 10 1 78 8 187
2017 Person with a disability 22 38 16 8 0 16 0 72 9 13
2017 Not a person with a disability 26 33 17 6 3 14 2 69 11 156
2014 Person with a disability 18 27 9 9 0 36 0 71 14 11
2014 Not a person with a disability 38 22 12 3 3 21 1 77 8 154
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 13 13 0 7 7 0 78 7 15
2019 Not a person with a disability 43 28 16 5 5 1 1 73 11 187
2017 Person with a disability 53 24 16 8 0 0 0 76 8 13
2017 Not a person with a disability 30 40 17 6 4 1 3 73 10 156

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 20 46 13 0 0 0 40 13 15
2019 Not a person with a disability 13 31 29 13 13 1 0 45 26 188
2017 Person with a disability 0 32 30 16 22 0 0 32 38 13
2017 Not a person with a disability 13 26 28 25 8 0 0 39 33 156

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 27 19 34 7 0 0 40 40 15
2019 Not a person with a disability 22 32 21 15 8 1 1 55 23 187
2017 Person with a disability 8 22 46 16 8 0 0 30 24 13
2017 Not a person with a disability 20 38 21 15 5 0 1 58 20 156

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 7 34 33 13 0 0 20 46 15
2019 Not a person with a disability 17 26 24 20 12 1 1 43 33 187
2017 Person with a disability 0 16 38 16 30 0 0 16 46 13
2017 Not a person with a disability 17 26 27 16 13 1 0 43 29 156

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 20 26 7 0 0 0 67 7 15
2019 Not a person with a disability 46 30 12 4 5 1 2 78 9 185
2017 Person with a disability 47 22 16 0 6 0 8 76 7 13
2017 Not a person with a disability 43 26 16 5 2 1 7 75 7 156

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 34 33 7 7 0 0 54 13 15
2019 Not a person with a disability 32 30 20 9 7 2 0 63 17 187
2017 Person with a disability 24 38 22 8 8 0 0 62 16 13
2017 Not a person with a disability 26 33 20 14 7 0 1 59 20 156

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 27 20 13 0 0 0 66 13 15
2019 Not a person with a disability 27 43 20 5 2 2 2 72 7 188
2017 Person with a disability 22 24 38 8 8 0 0 46 16 13
2017 Not a person with a disability 29 36 23 8 2 1 1 66 11 156

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 13 26 27 27 7 0 0 39 34 15
2019 Not a person with a disability 25 33 25 12 4 2 0 59 16 188
2017 Person with a disability 14 32 54 0 0 0 0 46 0 13
2017 Not a person with a disability 24 34 26 11 3 0 1 60 14 156

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 46 7 13 7 0 7 71 22 15
2019 Not a person with a disability 34 30 20 13 3 1 0 65 16 188
2017 Person with a disability 37 32 24 8 0 0 0 68 8 13
2017 Not a person with a disability 33 35 19 10 3 0 1 69 12 156

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 33 27 0 13 0 7 57 14 15
2019 Not a person with a disability 54 23 9 9 4 2 0 78 13 188

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 34 20 19 27 0 0 0 54 27 15
2019 Not a person with a disability 32 35 23 8 1 1 0 68 9 187
2017 Person with a disability 32 21 32 16 0 0 0 53 16 13
2017 Not a person with a disability 26 42 15 14 1 0 1 69 15 155

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 13 7 7 13 0 0 73 20 15
2019 Not a person with a disability 64 22 9 2 1 2 1 88 3 187
2017 Person with a disability 53 24 8 8 8 0 0 76 16 13
2017 Not a person with a disability 64 27 7 2 0 0 1 91 2 156

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 7 13 0 13 0 7 71 14 15
2019 Not a person with a disability 73 10 4 0 1 1 10 94 1 186

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 7 13 7 20 0 0 60 27 15
2019 Not a person with a disability 67 17 7 2 4 1 2 86 7 186
2017 Person with a disability 53 8 32 0 8 0 0 60 8 13
2017 Not a person with a disability 69 15 9 3 1 1 2 87 5 155

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 34 0 7 13 0 0 80 20 15
2019 Not a person with a disability 54 28 9 4 2 1 2 84 7 187
2017 Person with a disability 40 38 14 0 8 0 0 78 8 13
2017 Not a person with a disability 50 32 12 3 1 0 2 84 5 155

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 34 6 0 13 0 0 81 13 15
2019 Not a person with a disability 60 22 11 3 3 1 2 83 6 186
2017 Person with a disability 32 60 8 0 0 0 0 92 0 13
2017 Not a person with a disability 67 18 9 3 3 0 1 85 6 156

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 60 20 0 0 0 0 20 100 0 15
2019 Not a person with a disability 55 13 6 2 0 1 23 89 3 187
2017 Person with a disability 54 16 0 14 0 0 16 83 17 13
2017 Not a person with a disability 51 18 8 2 1 0 21 87 3 156

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 54 6 13 20 7 0 0 60 27 15
2019 Not a person with a disability 51 30 10 2 1 1 4 86 3 185
2017 Person with a disability 60 32 0 8 0 0 0 92 8 13
2017 Not a person with a disability 57 23 11 2 1 1 7 86 3 155

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 20 0 7 20 0 0 73 27 15
2019 Not a person with a disability 67 13 5 5 7 1 3 83 12 187
2017 Person with a disability 46 16 16 8 8 6 0 66 17 13
2017 Not a person with a disability 60 18 8 5 6 0 3 80 11 156

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 19 27 0 7 0 0 66 7 15
2019 Not a person with a disability 61 21 7 3 3 1 2 86 7 187
2017 Person with a disability 32 45 16 0 8 0 0 76 8 13
2017 Not a person with a disability 53 27 14 4 1 0 1 81 5 156

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 7 34 13 46 0 0 0 40 46 15
2019 Not a person with a disability 14 38 30 13 5 0 0 51 19 187
2017 Person with a disability 8 16 45 32 0 0 0 24 32 13
2017 Not a person with a disability 12 30 41 13 4 0 0 43 17 156

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 20 39 20 20 0 0 0 20 60 15
2019 Not a person with a disability 7 22 34 25 12 0 0 37 29 186
2017 Person with a disability 8 53 16 16 8 0 0 24 60 13
2017 Not a person with a disability 3 15 44 26 11 0 0 37 19 156

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 46 40 7 0 0 7 0 93 0 15
2019 Not a person with a disability 36 42 11 5 2 3 1 82 7 187
2017 Person with a disability 21 55 8 8 8 0 0 76 16 13
2017 Not a person with a disability 34 42 15 5 1 3 0 78 7 156

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 39 20 13 20 0 7 0 64 22 15
2019 Not a person with a disability 31 37 16 8 5 1 1 69 14 188
2017 Person with a disability 8 45 16 24 8 0 0 53 32 13
2017 Not a person with a disability 26 50 14 6 4 0 0 76 10 156
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Person with a disability 60 40 15
2019 Not a person with a disability 13 87 188
2017 Person with a disability 62 38 13
2017 Not a person with a disability 7 93 154
2014 Person with a disability 55 45 11
2014 Not a person with a disability 12 88 155
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 53 20 0 7 7 13 0 61 39 15
2019 Not a person with a disability 50 31 5 5 4 4 2 53 47 188
2017 Person with a disability 68 24 0 0 0 8 0 74 26 13
2017 Not a person with a disability 51 28 13 3 3 2 0 52 48 156

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Person with a disability 47 13 12 7 0 0 20 76 8 15
2019 Not a person with a disability 60 12 8 6 5 1 8 79 12 188
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