2019 Public Service Employee Survey Results for Canadian Transportation Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	27	13	4	2	80	7	45
2019	PM-02	64	14	14	0	7	79	7	14
2019	PM-03	61	28	11	0	0	89	0	18
2017	PM	43	47	3	7	0	90	7	30
2017	PM-02	59	41	0	0	0	100	0	12
2017	PM-03	42	50	0	8	0	92	8	12
2014	PM	35	55	3	3	3	90	7	31
2014	PM-03	17	75	8	0	0	92	0	12
2011	PM	46	40	6	6	3	86	9	35
2011	PM-03	55	27	0	18	0	82	18	11
2011	PM-05	20	60	10	0	10	80	10	10
2008	PM	52	29	10	6	3	81	10	31
2008	PM-03	50	42	8	0	0	92	0	12

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	69	18	4	4	4	87	9	45
2019	PM-02	86	7	0	7	0	93	7	14
2019	PM-03	56	28	11	6	0	83	6	18
2017	PM	66	17	7	7	3	83	10	30
2017	PM-02	58	26	8	0	8	83	8	12
2017	PM-03	75	17	8	0	0	92	0	12
2014	PM	65	19	13	3	0	84	3	31
2014	PM-03	67	8	17	7	0	76	7	12
2011	PM	60	31	0	6	3	91	9	35
2011	PM-03	73	18	0	9	0	91	9	11
2011	PM-05	80	20	0	0	0	100	0	10
2008	PM	52	32	6	3	6	84	10	31
2008	PM-03	50	25	8	8	8	75	17	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	31	11	7	0	82	7	45
2019	PM-02	79	7	7	7	0	86	7	14
2019	PM-03	28	50	17	6	0	78	6	18
2017	PM	40	47	10	3	0	87	3	30
2017	PM-02	25	59	8	8	0	83	8	12
2017	PM-03	58	25	17	0	0	83	0	12
2014	PM	55	42	0	0	3	97	3	31
2014	PM-03	34	66	0	0	0	100	0	12
2011	PM	51	37	6	6	0	89	6	35
2011	PM-03	55	36	9	0	0	91	0	11
2011	PM-05	50	30	10	10	0	80	10	10

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	49	24	11	9	7	73	16	45
2019	PM-02	57	14	21	7	0	71	7	14
2019	PM-03	56	28	11	0	6	83	6	18
2018	PM	44	39	7	10	0	83	10	41
2018	PM-02	42	58	0	0	0	100	0	12
2018	PM-03	50	28	11	11	0	78	11	18
2017	PM	47	34	7	10	3	80	13	30
2017	PM-02	50	42	8	0	0	92	0	12
2017	PM-03	50	33	8	8	0	83	8	12
2014	PM	16	42	13	26	3	59	29	31
2014	PM-03	0	51	33	17	0	51	17	12
2011	PM	40	29	14	14	3	69	17	35
2011	PM-03	55	27	9	9	0	82	9	11
2011	PM-05	20	10	20	40	10	30	50	10
2008	PM	48	32	6	10	3	81	13	31
2008	PM-03	42	33	8	17	0	75	17	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	58	24	9	7	2	82	9	45
2019	PM-02	71	14	14	0	0	86	0	14
2019	PM-03	50	39	6	0	6	89	6	18
2017	PM	69	24	7	0	0	93	0	29
2017	PM-02	82	9	9	0	0	91	0	11
2017	PM-03	75	25	0	0	0	100	0	12
2014	PM	49	38	10	0	3	87	3	31
2014	PM-03	34	49	17	0	0	83	0	12

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	73	18	0	4	4	91	9	45
2019	PM-02	86	14	0	0	0	100	0	14
2019	PM-03	83	11	0	0	6	94	6	18
2018	PM	57	36	7	0	0	93	0	42
2018	PM-02	50	50	0	0	0	100	0	12
2018	PM-03	63	32	5	0	0	95	0	19
2017	PM	63	33	0	3	0	97	3	30
2017	PM-02	67	33	0	0	0	100	0	12
2017	PM-03	75	25	0	0	0	100	0	12
2014	PM	26	41	26	3	3	68	6	31
2014	PM-03	17	58	25	0	0	75	0	12
2011	PM	46	40	0	6	9	86	14	35
2011	PM-03	55	27	0	0	18	82	18	11
2011	PM-05	50	30	0	10	10	80	20	10

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	56	24	9	7	4	80	11	45
2019	PM-02	71	21	0	7	0	93	7	14
2019	PM-03	50	33	11	0	6	83	6	18
2018	PM	52	33	10	5	0	86	5	42
2018	PM-02	58	33	8	0	0	92	0	12
2018	PM-03	53	21	16	11	0	74	11	19
2017	PM	30	63	3	3	0	93	3	30
2017	PM-02	34	66	0	0	0	100	0	12
2017	PM-03	33	58	0	8	0	92	8	12
2014	PM	26	61	9	3	0	87	3	31
2014	PM-03	17	66	8	8	0	83	8	12
2011	PM	34	46	11	6	3	80	9	35
2011	PM-03	36	36	9	9	9	73	18	11
2011	PM-05	50	40	10	0	0	90	0	10
2008	PM	45	42	6	6	0	87	6	31
2008	PM-03	42	33	17	8	0	75	8	12

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	52	27	5	9	7	80	16	44
2019	PM-02	64	29	0	7	0	93	7	14
2019	PM-03	41	35	12	0	12	76	12	17
2018	PM	48	38	10	5	0	86	5	42
2018	PM-02	42	50	8	0	0	92	0	12
2018	PM-03	47	32	11	11	0	79	11	19
2017	PM	40	43	10	7	0	83	7	30
2017	PM-02	42	58	0	0	0	100	0	12
2017	PM-03	42	33	17	8	0	75	8	12
2014	PM	20	35	26	16	3	55	20	31
2014	PM-03	8	33	42	17	0	41	17	12
2011	PM	23	46	9	9	14	69	23	35
2011	PM-03	27	36	0	9	27	64	36	11
2011	PM-05	30	50	0	10	10	80	20	10

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	48	34	0	11	7	82	18	44
2019	PM-02	64	36	0	0	0	100	0	14
2019	PM-03	41	47	0	12	0	88	12	17
2018	PM	50	31	10	10	0	81	10	42
2018	PM-02	50	50	0	0	0	100	0	12
2018	PM-03	53	21	11	16	0	74	16	19
2017	PM	43	40	7	10	0	83	10	30
2017	PM-02	59	41	0	0	0	100	0	12
2017	PM-03	42	42	8	8	0	83	8	12

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	27	9	2	5	84	7	44
2019	PM-02	79	21	0	0	0	100	0	14
2019	PM-03	47	29	24	0	0	76	0	17
2018	PM	53	42	0	5	0	95	5	43
2018	PM-02	67	33	0	0	0	100	0	12
2018	PM-03	50	40	0	10	0	90	10	20
2017	PM	50	40	3	7	0	90	7	30
2017	PM-02	83	17	0	0	0	100	0	12
2017	PM-03	33	50	0	17	0	83	17	12
2014	PM	39	38	13	7	3	77	10	31
2014	PM-03	34	24	25	8	8	58	17	12
2011	PM	46	43	9	0	3	89	3	35
2011	PM-03	45	36	9	0	9	82	9	11
2011	PM-05	50	40	10	0	0	90	0	10
2008	PM	58	29	6	3	3	87	6	31
2008	PM-03	58	25	8	8	0	83	8	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	44	28	7	12	9	72	21	43
2019	PM-02	62	31	0	8	0	92	8	13
2019	PM-03	35	35	18	0	12	71	12	17
2018	PM	42	49	7	2	0	91	2	43
2018	PM-02	33	58	8	0	0	92	0	12
2018	PM-03	30	55	10	5	0	85	5	20
2017	PM	50	33	7	10	0	83	10	30
2017	PM-02	67	25	8	0	0	92	0	12
2017	PM-03	42	50	0	8	0	92	8	12

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	63	28	5	2	2	91	5	43
2019	PM-02	86	14	0	0	0	100	0	14
2019	PM-03	56	31	6	0	6	88	6	16
2018	PM	53	37	7	2	0	91	2	43
2018	PM-02	50	42	8	0	0	92	0	12
2018	PM-03	50	35	10	5	0	85	5	20
2017	PM	53	43	3	0	0	97	0	30
2017	PM-02	50	50	0	0	0	100	0	12
2017	PM-03	58	33	8	0	0	92	0	12
2014	PM	56	38	6	0	0	94	0	31
2014	PM-03	51	41	8	0	0	92	0	12
2011	PM	66	26	9	0	0	91	0	35
2011	PM-03	73	9	18	0	0	82	0	11
2011	PM-05	80	20	0	0	0	100	0	10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	40	40	2	2	13	2	82	16	45
2019	PM-02	50	43	0	7	0	0	93	7	14
2019	PM-03	33	44	6	0	11	6	82	12	18
2018	PM	47	37	12	5	0	0	84	5	43
2018	PM-02	42	50	8	0	0	0	92	0	12
2018	PM-03	40	40	10	10	0	0	80	10	20
2017	PM	43	40	10	7	0	0	83	7	30
2017	PM-02	59	25	17	0	0	0	83	0	12
2017	PM-03	25	67	0	8	0	0	92	8	12
2014	PM	23	48	9	10	10	0	71	20	31
2014	PM-03	8	59	16	17	0	0	67	17	12
2011	PM	31	40	23	3	3	0	71	6	35
2011	PM-03	36	36	27	0	0	0	73	0	11
2011	PM-05	40	30	10	10	10	0	70	20	10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	27	9	4	9	0	78	13	45
2019	PM-02	64	29	0	7	0	0	93	7	14
2019	PM-03	50	28	11	6	6	0	78	11	18
2018	PM	42	40	9	7	0	2	83	7	43
2018	PM-02	42	58	0	0	0	0	100	0	12
2018	PM-03	35	35	10	15	0	5	74	16	20
2017	PM	50	27	17	7	0	0	77	7	30
2017	PM-02	75	25	0	0	0	0	100	0	12
2017	PM-03	25	42	17	17	0	0	67	17	12
2014	PM	26	45	16	6	7	0	71	13	31
2014	PM-03	17	51	16	8	8	0	67	17	12

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	25	5	5	9	82	14	44
2019	PM-02	64	36	0	0	0	100	0	14
2019	PM-03	59	24	6	0	12	82	12	17
2018	PM	49	33	14	5	0	81	5	43
2018	PM-02	50	50	0	0	0	100	0	12
2018	PM-03	45	25	20	10	0	70	10	20
2017	PM	53	33	10	0	3	87	3	30
2017	PM-02	83	17	0	0	0	100	0	12
2017	PM-03	33	58	8	0	0	92	0	12
2014	PM	33	45	19	3	0	77	3	31
2014	PM-03	8	51	41	0	0	59	0	12
2011	PM	34	57	6	3	0	91	3	35
2011	PM-03	36	55	0	9	0	91	9	11
2011	PM-05	40	40	20	0	0	80	0	10

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	58	29	9	4	0	87	4	45
2019	PM-02	79	21	0	0	0	100	0	14
2019	PM-03	50	39	6	6	0	89	6	18
2018	PM	53	37	2	7	0	91	7	43
2018	PM-02	50	42	8	0	0	92	0	12
2018	PM-03	45	40	0	15	0	85	15	20
2017	PM	43	50	3	3	0	93	3	30
2017	PM-02	59	41	0	0	0	100	0	12
2017	PM-03	33	58	0	8	0	92	8	12
2014	PM	23	64	10	3	0	87	3	31
2014	PM-03	17	66	8	8	0	83	8	12
2011	PM	40	46	11	0	3	86	3	35
2011	PM-03	36	45	9	0	9	82	9	11
2011	PM-05	60	30	10	0	0	90	0	10
2008	PM	55	32	6	6	0	87	6	31
2008	PM-03	42	42	8	8	0	83	8	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	31	11	2	4	0	82	7	45
2019	PM-02	79	21	0	0	0	0	100	0	14
2019	PM-03	56	33	11	0	0	0	89	0	18
2018	PM	56	33	7	5	0	0	88	5	43
2018	PM-02	50	33	17	0	0	0	83	0	12
2018	PM-03	70	25	0	5	0	0	95	5	20
2017	PM	40	34	20	3	0	3	76	3	30
2017	PM-02	41	59	0	0	0	0	100	0	12
2017	PM-03	50	25	17	0	0	8	82	0	12
2014	PM	36	41	16	3	3	0	77	7	31
2014	PM-03	42	49	8	0	0	0	92	0	12
2011	PM	37	46	14	0	3	0	83	3	35
2011	PM-03	45	36	18	0	0	0	82	0	11
2011	PM-05	30	50	20	0	0	0	80	0	10
2008	PM	29	29	23	6	13	0	58	19	31
2008	PM-03	42	17	33	8	0	0	58	8	12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	18	22	22	20	16	0	2	36	41	45
2019	PM-02	21	21	14	21	14	0	7	38	46	14
2019	PM-03	6	17	22	33	22	0	0	56	22	18
2018	PM	5	19	40	16	16	0	5	34	24	43
2018	PM-02	8	0	42	17	25	0	8	45	9	12
2018	PM-03	5	25	40	15	15	0	0	30	30	20
2017	PM	0	20	43	27	10	0	0	37	20	30
2017	PM-02	0	0	33	50	17	0	0	67	0	12
2017	PM-03	0	17	58	17	8	0	0	25	17	12
2014	PM	10	28	45	10	7	0	0	16	38	31
2014	PM-03	0	8	83	8	0	0	0	8	8	12
2011	PM	9	20	31	20	11	6	3	34	31	35
2011	PM-03	9	36	27	9	9	0	9	20	50	11
2011	PM-05	10	20	20	20	10	20	0	38	38	10
2008	PM	23	29	16	19	10	0	3	30	53	31
2008	PM-03	8	25	33	25	8	0	0	33	33	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	4	9	22	36	27	0	2	64	14	45
2019	PM-02	0	7	7	43	36	0	7	85	8	14
2019	PM-03	6	6	17	39	33	0	0	72	11	18
2018	PM	7	12	33	19	26	0	5	46	20	43
2018	PM-02	0	8	33	17	33	0	8	55	9	12
2018	PM-03	15	10	30	20	25	0	0	45	25	20
2017	PM	0	7	34	38	17	0	3	57	7	29
2017	PM-02	0	0	27	36	28	0	9	70	0	11
2017	PM-03	0	8	33	42	17	0	0	58	8	12
2014	PM	7	10	35	29	20	0	0	48	16	31
2014	PM-03	0	8	58	25	8	0	0	34	8	12
2011	PM	6	11	23	26	29	3	3	58	18	35
2011	PM-03	9	27	18	9	27	0	9	40	40	11
2011	PM-05	0	0	30	30	30	10	0	67	0	10
2008	PM	6	19	16	35	19	0	3	57	27	31
2008	PM-03	0	25	25	25	25	0	0	50	25	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	7	29	20	31	2	4	55	14	45
2019	PM-02	0	0	21	21	43	7	7	75	0	14
2019	PM-03	0	6	33	17	39	0	6	59	6	18
2018	PM	5	14	26	28	23	0	5	54	20	43
2018	PM-02	0	8	25	33	25	0	8	64	9	12
2018	PM-03	10	10	25	30	25	0	0	55	20	20
2017	PM	7	10	27	30	17	0	10	52	18	30
2017	PM-02	17	0	33	17	17	0	17	40	20	12
2017	PM-03	0	17	25	33	17	0	8	55	18	12
2014	PM	13	25	26	26	10	0	0	36	38	31
2014	PM-03	8	24	42	25	0	0	0	25	33	12
2011	PM	15	15	32	18	18	0	3	36	30	34
2011	PM-03	27	18	18	27	0	0	9	30	50	11
2008	PM	10	23	26	29	13	0	0	42	32	31
2008	PM-03	8	25	8	50	8	0	0	58	33	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	4	4	20	20	49	0	2	70	9	45
2019	PM-02	0	0	7	21	64	0	7	92	0	14
2019	PM-03	0	6	11	22	61	0	0	83	6	18
2018	PM	2	9	21	21	42	2	2	66	12	43
2018	PM-02	0	0	17	17	58	8	0	82	0	12
2018	PM-03	5	5	25	25	40	0	0	65	10	20
2017	PM	3	7	20	30	34	3	3	68	11	30
2017	PM-02	0	0	8	33	42	8	8	90	0	12
2017	PM-03	0	8	25	33	33	0	0	67	8	12
2014	PM	3	13	45	29	10	0	0	39	16	31
2014	PM-03	0	8	66	17	8	0	0	25	8	12
2011	PM	3	3	31	29	31	0	3	62	6	35
2011	PM-03	9	9	27	36	9	0	9	50	20	11
2011	PM-05	0	0	40	20	40	0	0	60	0	10
2008	PM	10	10	35	29	13	0	3	43	20	31
2008	PM-03	0	8	42	33	17	0	0	50	8	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	9	11	20	24	33	0	2	59	20	45
2019	PM-02	0	7	0	43	43	0	7	92	8	14
2019	PM-03	6	6	17	28	44	0	0	72	11	18
2018	PM	7	14	28	23	23	0	5	49	22	43
2018	PM-02	0	17	17	33	25	0	8	64	18	12
2018	PM-03	10	10	40	15	25	0	0	40	20	20
2017	PM	7	23	23	20	17	7	3	41	33	30
2017	PM-02	0	8	25	17	34	8	8	60	10	12
2017	PM-03	8	25	25	25	8	8	0	36	36	12
2014	PM	16	45	26	3	3	3	3	7	65	31
2014	PM-03	17	33	34	8	0	8	0	9	54	12
2011	PM	6	17	46	11	14	0	6	27	24	35
2011	PM-03	0	9	45	27	9	0	9	40	10	11
2011	PM-05	0	30	50	0	20	0	0	20	30	10
2008	PM	23	19	29	16	3	6	3	21	46	31
2008	PM-03	17	25	33	17	0	8	0	18	45	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	7	2	23	36	30	0	2	67	9	44
2019	PM-02	0	7	14	36	36	0	7	77	8	14
2019	PM-03	6	0	12	35	47	0	0	82	6	17
2018	PM	12	19	29	19	17	2	2	38	33	42
2018	PM-02	18	18	18	27	9	9	0	40	40	11
2018	PM-03	10	20	40	10	20	0	0	30	30	20
2017	PM	3	7	20	33	20	7	10	64	12	30
2017	PM-02	0	17	8	33	17	8	17	66	23	12
2017	PM-03	0	0	33	33	25	0	8	64	0	12
2014	PM	0	9	26	32	23	3	7	61	10	31
2014	PM-03	0	0	42	33	25	0	0	58	0	12
2011	PM	0	6	31	40	17	3	3	61	6	35
2011	PM-03	0	0	27	45	18	0	9	70	0	11
2011	PM-05	0	10	50	10	20	10	0	33	11	10
2008	PM	6	6	39	23	16	0	10	43	14	31
2008	PM-03	0	0	50	25	17	0	8	45	0	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	5	7	20	30	36	0	2	67	12	44
2019	PM-02	0	0	14	21	57	0	7	85	0	14
2019	PM-03	6	0	24	29	41	0	0	71	6	17
2018	PM	2	16	23	21	30	2	5	55	20	43
2018	PM-02	0	0	25	8	50	8	8	70	0	12
2018	PM-03	5	25	25	25	20	0	0	45	30	20
2017	PM	7	10	34	23	20	0	7	46	18	30
2017	PM-02	17	0	34	17	17	0	17	40	20	12
2017	PM-03	0	8	42	17	33	0	0	50	8	12
2014	PM	3	23	35	26	13	0	0	39	26	31
2014	PM-03	0	25	42	24	8	0	0	33	25	12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	2	9	18	24	44	2	70	11	45
2019	PM-02	0	7	0	14	71	7	92	8	14
2019	PM-03	0	6	28	33	33	0	67	6	18

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	71	16	7	2	4	87	7	45
2019	PM-02	93	7	0	0	0	100	0	14
2019	PM-03	72	17	6	6	0	89	6	18
2017	PM	63	13	14	7	3	76	10	30
2017	PM-02	58	17	17	8	0	74	8	12
2017	PM-03	67	17	8	8	0	83	8	12
2014	PM	65	20	3	6	7	84	13	31
2014	PM-03	59	25	7	0	8	84	8	12
2011	PM	62	18	12	3	6	79	9	34
2011	PM-03	70	0	20	0	10	70	10	10
2011	PM-05	80	10	10	0	0	90	0	10
2008	PM	77	16	3	0	3	94	3	31
2008	PM-03	75	17	8	0	0	92	0	12

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	36	9	9	0	7	2	80	10	45
2019	PM-02	64	14	0	7	0	14	0	92	8	14
2019	PM-03	33	50	11	0	0	6	0	88	0	18
2018	PM	40	21	19	7	2	9	2	68	11	43
2018	PM-02	42	33	17	0	0	0	8	82	0	12
2018	PM-03	40	20	15	10	5	10	0	67	17	20
2017	PM	37	40	3	7	0	10	3	88	8	30
2017	PM-02	50	42	0	0	0	8	0	100	0	12
2017	PM-03	33	33	8	8	0	8	8	80	10	12
2014	PM	16	36	25	13	3	0	7	56	18	31
2014	PM-03	17	34	24	17	8	0	0	51	25	12

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	33	5	7	2	86	9	43
2019	PM-02	57	43	0	0	0	100	0	14
2019	PM-03	50	39	6	6	0	89	6	18
2018	PM	56	26	7	9	2	81	12	43
2018	PM-02	67	17	17	0	0	83	0	12
2018	PM-03	55	15	5	20	5	70	25	20
2017	PM	67	23	7	0	3	90	3	30
2017	PM-02	75	25	0	0	0	100	0	12
2017	PM-03	50	25	17	0	8	75	8	12
2014	PM	48	26	13	10	3	74	13	31
2014	PM-03	49	25	17	8	0	75	8	12

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	36	7	4	89	4	45
2019	PM-02	64	36	0	0	100	0	14
2019	PM-03	56	33	6	6	89	6	18
2018	PM	58	33	9	0	91	0	43
2018	PM-02	50	33	17	0	83	0	12
2018	PM-03	60	35	5	0	95	0	20
2017	PM	73	20	3	3	93	3	30
2017	PM-02	83	8	0	8	92	8	12
2017	PM-03	67	25	8	0	92	0	12
2014	PM	43	51	7	0	93	0	31
2014	PM-03	51	33	17	0	83	0	12

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	42	38	9	9	2	0	80	11	45
2019	PM-02	50	43	0	7	0	0	93	7	14
2019	PM-03	33	50	17	0	0	0	83	0	18
2018	PM	55	33	10	0	0	2	90	0	42
2018	PM-02	58	25	8	0	0	8	91	0	12
2018	PM-03	47	37	16	0	0	0	84	0	19

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	49	22	20	4	2	2	73	7	45
2019	PM-02	57	21	21	0	0	0	79	0	14
2019	PM-03	39	22	22	6	6	6	65	12	18

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	52	34	9	2	2	0	0	86	5	44
2019	PM-02	57	36	7	0	0	0	0	93	0	14
2019	PM-03	47	35	12	0	6	0	0	82	6	17
2018	PM	45	38	12	2	0	0	2	85	2	42
2018	PM-02	42	33	17	0	0	0	8	82	0	12
2018	PM-03	40	40	15	5	0	0	0	80	5	20
2017	PM	67	23	7	3	0	0	0	90	3	30
2017	PM-02	67	33	0	0	0	0	0	100	0	12
2017	PM-03	75	8	8	8	0	0	0	83	8	12
2014	PM	26	45	13	10	7	0	0	71	16	31
2014	PM-03	17	49	17	8	8	0	0	66	17	12
2011	PM	31	43	11	6	9	0	0	74	14	35
2011	PM-03	27	55	0	9	9	0	0	82	18	11
2011	PM-05	20	40	20	10	10	0	0	60	20	10
2008	PM	42	39	0	13	3	3	0	83	17	31
2008	PM-03	25	50	0	25	0	0	0	75	25	12

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	64	24	2	7	2	0	0	89	9	45
2019	PM-02	86	14	0	0	0	0	0	100	0	14
2019	PM-03	56	33	6	0	6	0	0	89	6	18
2018	PM	59	34	5	0	0	0	2	95	0	41
2018	PM-02	50	33	8	0	0	0	8	91	0	12
2018	PM-03	53	42	5	0	0	0	0	95	0	19
2017	PM	67	13	13	3	0	0	3	83	3	30
2017	PM-02	83	8	0	0	0	0	8	100	0	12
2017	PM-03	58	25	17	0	0	0	0	83	0	12
2014	PM	29	39	19	3	7	3	0	70	10	31
2014	PM-03	25	42	24	0	8	0	0	67	8	12
2011	PM	43	37	6	6	9	0	0	80	14	35
2011	PM-03	55	27	9	0	9	0	0	82	9	11
2011	PM-05	30	30	10	10	20	0	0	60	30	10
2008	PM	58	26	0	10	3	3	0	87	13	31
2008	PM-03	50	33	0	17	0	0	0	83	17	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	66	23	5	5	2	0	0	89	7	44
2019	PM-02	86	14	0	0	0	0	0	100	0	14
2019	PM-03	65	24	0	6	6	0	0	88	12	17
2018	PM	48	40	5	5	0	0	2	90	5	42
2018	PM-02	50	33	8	0	0	0	8	91	0	12
2018	PM-03	40	55	0	5	0	0	0	95	5	20
2017	PM	63	17	17	0	0	3	0	83	0	30
2017	PM-02	92	8	0	0	0	0	0	100	0	12
2017	PM-03	50	33	17	0	0	0	0	83	0	12
2014	PM	29	39	9	13	10	0	0	68	23	31
2014	PM-03	25	42	16	8	8	0	0	67	17	12
2011	PM	43	31	6	14	6	0	0	74	20	35
2011	PM-03	55	27	0	9	9	0	0	82	18	11
2011	PM-05	30	30	20	20	0	0	0	60	20	10
2008	PM	58	26	3	10	3	0	0	84	13	31
2008	PM-03	42	25	8	25	0	0	0	67	25	12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	89	9	0	0	0	2	100	0	44
2019	PM-02	100	0	0	0	0	0	100	0	14
2019	PM-03	88	6	0	0	0	6	100	0	17
2017	PM	90	7	0	0	0	3	100	0	30
2017	PM-02	92	8	0	0	0	0	100	0	12
2017	PM-03	92	0	0	0	0	8	100	0	12
2014	PM	71	19	0	0	7	3	93	7	31
2014	PM-03	66	8	0	0	17	8	82	18	12
2011	PM	77	11	3	3	3	3	91	6	35
2011	PM-03	64	18	0	0	9	9	90	10	11
2011	PM-05	100	0	0	0	0	0	100	0	10
2008	PM	87	6	0	3	0	3	97	3	31
2008	PM-03	83	8	0	0	0	8	100	0	12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	78	11	0	4	4	0	2	91	9	45
2019	PM-02	86	14	0	0	0	0	0	100	0	14
2019	PM-03	78	6	0	6	6	0	6	88	12	18
2017	PM	73	17	7	0	0	0	3	93	0	30
2017	PM-02	75	17	8	0	0	0	0	92	0	12
2017	PM-03	75	17	0	0	0	0	8	100	0	12
2014	PM	39	19	13	6	3	13	7	72	12	31
2014	PM-03	33	8	17	8	0	25	8	62	13	12
2011	PM	31	34	9	9	11	3	3	70	21	35
2011	PM-03	27	36	0	9	9	9	9	78	22	11
2011	PM-05	50	20	0	10	20	0	0	70	30	10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	76	20	2	0	2	0	96	2	45
2019	PM-02	86	14	0	0	0	0	100	0	14
2019	PM-03	72	17	6	0	6	0	89	6	18
2018	PM	71	12	14	0	0	2	85	0	42
2018	PM-02	67	8	17	0	0	8	82	0	12
2018	PM-03	65	15	20	0	0	0	80	0	20
2017	PM	77	17	3	3	0	0	93	3	30
2017	PM-02	92	8	0	0	0	0	100	0	12
2017	PM-03	67	25	8	0	0	0	92	0	12

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	69	22	4	4	0	91	4	45
2019	PM-02	86	14	0	0	0	100	0	14
2019	PM-03	72	17	6	6	0	89	6	18
2018	PM	60	24	14	2	0	83	2	42
2018	PM-02	50	33	17	0	0	83	0	12
2018	PM-03	50	30	15	5	0	80	5	20
2017	PM	70	23	0	7	0	93	7	30
2017	PM-02	92	8	0	0	0	100	0	12
2017	PM-03	58	42	0	0	0	100	0	12
2014	PM	29	41	16	7	7	71	13	31
2014	PM-03	17	51	24	0	8	67	8	12

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	56	27	11	4	2	0	82	7	45
2019	PM-02	79	21	0	0	0	0	100	0	14
2019	PM-03	56	22	17	6	0	0	78	6	18
2018	PM	52	24	17	7	0	0	76	7	42
2018	PM-02	58	33	8	0	0	0	92	0	12
2018	PM-03	37	32	21	11	0	0	68	11	19
2017	PM	52	35	10	3	0	0	86	3	29
2017	PM-02	54	37	9	0	0	0	91	0	11
2017	PM-03	50	25	17	8	0	0	75	8	12
2014	PM	19	29	29	10	7	7	52	18	31
2014	PM-03	17	25	41	8	8	0	42	17	12
2011	PM	26	34	11	11	11	6	64	24	35
2011	PM-03	18	9	9	27	27	9	30	60	11
2011	PM-05	40	20	20	10	0	10	67	11	10

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	50	27	11	9	2	77	11	44
2019	PM-02	79	21	0	0	0	100	0	14
2019	PM-03	47	29	18	6	0	76	6	17
2018	PM	50	38	5	7	0	88	7	42
2018	PM-02	50	42	8	0	0	92	0	12
2018	PM-03	53	26	5	16	0	79	16	19
2017	PM	37	47	17	0	0	83	0	30
2017	PM-02	41	42	17	0	0	83	0	12
2017	PM-03	42	33	25	0	0	75	0	12
2014	PM	16	29	38	10	7	45	16	31
2014	PM-03	8	34	41	8	8	42	17	12
2011	PM	34	23	20	17	6	57	23	35
2011	PM-03	36	0	18	27	18	36	45	11
2011	PM-05	40	20	20	20	0	60	20	10
2008	PM	29	29	19	6	16	58	23	31
2008	PM-03	33	25	25	17	0	58	17	12

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	44	27	13	9	7	0	71	16	45
2019	PM-02	64	21	7	7	0	0	86	7	14
2019	PM-03	39	33	22	6	0	0	72	6	18
2018	PM	38	48	7	7	0	0	86	7	42
2018	PM-02	42	50	8	0	0	0	92	0	12
2018	PM-03	37	42	5	16	0	0	79	16	19
2017	PM	33	43	17	7	0	0	77	7	30
2017	PM-02	41	42	17	0	0	0	83	0	12
2017	PM-03	33	33	17	17	0	0	67	17	12
2014	PM	10	42	35	7	3	3	53	10	31
2014	PM-03	0	42	49	8	0	0	42	8	12
2011	PM	26	37	11	20	0	6	67	21	35
2011	PM-03	27	18	27	18	0	9	50	20	11
2011	PM-05	20	30	10	40	0	0	50	40	10
2008	PM	26	35	16	6	16	0	61	23	31
2008	PM-03	17	50	17	8	8	0	67	17	12

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	24	18	18	2	0	62	20	45
2019	PM-02	50	21	14	7	7	0	71	14	14
2019	PM-03	39	28	28	6	0	0	67	6	18
2018	PM	36	40	2	17	2	2	78	20	42
2018	PM-02	42	50	0	8	0	0	92	8	12
2018	PM-03	26	37	5	21	5	5	67	28	19
2017	PM	37	47	13	3	0	0	83	3	30
2017	PM-02	50	41	8	0	0	0	92	0	12
2017	PM-03	33	42	17	8	0	0	75	8	12
2014	PM	10	39	35	13	3	0	48	16	31
2014	PM-03	0	25	58	8	8	0	25	17	12
2011	PM	20	43	14	17	0	6	67	18	35
2011	PM-03	27	45	9	9	0	9	80	10	11
2011	PM-05	10	40	30	20	0	0	50	20	10
2008	PM	26	26	13	19	16	0	52	35	31
2008	PM-03	17	42	17	17	8	0	58	25	12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	70	14	9	5	2	84	7	44
2019	PM-02	85	0	8	0	8	85	8	13
2019	PM-03	67	22	11	0	0	89	0	18

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	36	9	0	2	0	89	2	45
2019	PM-02	86	14	0	0	0	0	100	0	14
2019	PM-03	44	39	17	0	0	0	83	0	18
2018	PM	47	47	5	0	0	2	95	0	43
2018	PM-02	50	50	0	0	0	0	100	0	12
2018	PM-03	40	45	10	0	0	5	89	0	20
2017	PM	47	47	7	0	0	0	93	0	30
2017	PM-02	50	50	0	0	0	0	100	0	12
2017	PM-03	42	42	17	0	0	0	83	0	12
2014	PM	39	45	16	0	0	0	84	0	31
2014	PM-03	25	42	33	0	0	0	67	0	12
2011	PM	57	34	6	3	0	0	91	3	35
2011	PM-03	55	36	9	0	0	0	91	0	11
2011	PM-05	50	40	10	0	0	0	90	0	10

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	33	42	7	11	7	76	18	45
2019	PM-02	50	36	7	7	0	86	7	14
2019	PM-03	28	50	11	11	0	78	11	18

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	29	7	9	2	2	0	82	11	45
2019	PM-02	64	29	0	0	7	0	0	93	7	14
2019	PM-03	50	22	11	11	0	6	0	76	12	18
2018	PM	49	30	7	12	0	2	0	81	12	43
2018	PM-02	58	33	0	8	0	0	0	92	8	12
2018	PM-03	40	35	10	10	0	5	0	79	11	20
2017	PM	57	23	7	7	7	0	0	80	13	30
2017	PM-02	67	17	8	0	8	0	0	83	8	12
2017	PM-03	50	17	8	17	8	0	0	67	25	12
2014	PM	32	32	23	3	7	3	0	67	10	31
2014	PM-03	25	17	33	8	8	8	0	46	18	12
2011	PM	46	29	11	3	6	3	3	79	9	35
2011	PM-03	45	9	9	9	18	0	9	60	30	11
2011	PM-05	30	40	20	0	0	10	0	78	0	10
2008	PM	35	39	13	6	0	6	0	79	7	31
2008	PM-03	17	58	8	8	0	8	0	82	9	12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	49	30	14	7	0	79	7	43
2019	PM-02	71	21	7	0	0	93	0	14
2019	PM-03	41	35	18	6	0	76	6	17
2018	PM	56	24	17	0	2	83	0	41
2018	PM-02	75	17	8	0	0	92	0	12
2018	PM-03	44	33	17	0	6	82	0	18

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	38	22	22	9	4	2	2	63	14	45
2019	PM-02	57	29	14	0	0	0	0	86	0	14
2019	PM-03	33	22	28	6	6	6	0	59	12	18
2018	PM	42	12	16	14	5	9	2	61	21	43
2018	PM-02	50	8	8	8	0	17	8	78	11	12
2018	PM-03	35	10	25	10	10	10	0	50	22	20
2017	PM	13	17	27	17	3	20	3	39	26	30
2017	PM-02	8	26	25	0	0	33	8	58	0	12
2017	PM-03	17	17	25	25	8	8	0	36	36	12
2014	PM	7	10	29	19	23	13	0	19	48	31
2014	PM-03	8	0	25	8	41	17	0	10	59	12
2011	PM	26	9	14	23	17	11	0	39	45	35
2011	PM-03	27	9	0	18	36	9	0	40	60	11
2011	PM-05	20	0	10	40	10	20	0	25	63	10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	43	25	16	9	5	2	70	14	44
2019	PM-02	57	36	0	7	0	0	93	7	14
2019	PM-03	41	29	18	6	0	6	75	6	17
2018	PM	51	30	9	7	2	0	81	9	43
2018	PM-02	67	33	0	0	0	0	100	0	12
2018	PM-03	45	25	15	10	5	0	70	15	20
2017	PM	43	43	7	7	0	0	87	7	30
2017	PM-02	59	41	0	0	0	0	100	0	12
2017	PM-03	42	42	17	0	0	0	83	0	12
2014	PM	20	42	29	3	7	0	62	10	31
2014	PM-03	8	51	24	0	17	0	59	17	12
2011	PM	31	31	11	14	9	3	65	24	35
2011	PM-03	45	9	9	18	18	0	55	36	11
2011	PM-05	10	40	10	20	10	10	56	33	10
2008	PM	29	23	16	16	13	3	53	30	31
2008	PM-03	25	8	33	25	8	0	33	33	12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	27	23	20	11	14	2	2	52	26	44
2019	PM-02	38	23	31	0	8	0	0	62	8	13
2019	PM-03	28	22	17	6	17	6	6	56	25	18
2018	PM	40	33	14	7	7	0	0	72	14	43
2018	PM-02	58	33	8	0	0	0	0	92	0	12
2018	PM-03	30	35	10	10	15	0	0	65	25	20
2017	PM	27	33	27	10	0	3	0	62	11	30
2017	PM-02	25	50	8	9	0	8	0	81	10	12
2017	PM-03	33	33	33	0	0	0	0	67	0	12
2014	PM	3	16	26	38	16	0	0	19	55	31
2014	PM-03	0	0	25	41	34	0	0	0	75	12
2011	PM	3	26	20	29	17	6	0	30	48	35
2011	PM-03	0	9	36	9	45	0	0	9	55	11
2011	PM-05	0	20	20	40	10	10	0	22	56	10
2008	PM	10	16	10	26	35	0	3	27	63	31
2008	PM-03	0	0	17	42	42	0	0	0	83	12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	73	20	4	2	93	2	45
2019	PM-02	93	7	0	0	100	0	14
2019	PM-03	78	17	6	0	94	0	18

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	31	9	2	2	4	88	2	45
2019	PM-02	64	21	14	0	0	0	86	0	14
2019	PM-03	50	33	6	0	0	11	94	0	18

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	67	22	7	2	2	91	2	45
2019	PM-02	71	29	0	0	0	100	0	14
2019	PM-03	72	17	6	0	6	94	0	18

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	56	24	9	4	4	2	86	5	45
2019	PM-02	64	29	7	0	0	0	93	0	14
2019	PM-03	56	17	11	0	11	6	87	0	18

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	56	24	9	4	4	2	82	9	45
2019	PM-02	64	14	14	7	0	0	79	7	14
2019	PM-03	50	39	6	0	0	6	94	0	18

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	16	16	2	2	2	2	79	5	45
2019	PM-02	64	14	14	7	0	0	0	79	7	14
2019	PM-03	67	22	11	0	0	0	0	89	0	18

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	82	9	2	7	88	2	45
2019	PM-02	93	7	0	0	93	0	14
2019	PM-03	83	6	0	11	94	0	18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	89	5	2	5	95	5	44
2019	PM-02	100	0	0	0	100	0	13
2019	PM-03	83	6	6	6	94	6	18

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	49	13	2	2	2	82	5	45
2019	PM-02	43	43	7	0	0	7	92	0	14
2019	PM-03	28	50	22	0	0	0	78	0	18
2018	PM	43	36	17	5	0	0	79	5	42
2018	PM-02	55	36	9	0	0	0	91	0	11
2018	PM-03	35	35	20	10	0	0	70	10	20
2017	PM	50	30	17	3	0	0	80	3	30
2017	PM-02	67	25	8	0	0	0	92	0	12
2017	PM-03	33	33	25	8	0	0	67	8	12

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	58	31	4	4	2	0	89	7	45
2019	PM-02	71	29	0	0	0	0	100	0	14
2019	PM-03	61	39	0	0	0	0	100	0	18
2018	PM	58	33	5	0	0	5	95	0	43
2018	PM-02	67	33	0	0	0	0	100	0	12
2018	PM-03	55	30	10	0	0	5	89	0	20
2017	PM	62	28	10	0	0	0	90	0	29
2017	PM-02	67	25	8	0	0	0	92	0	12
2017	PM-03	64	27	9	0	0	0	91	0	11
2014	PM	32	45	19	3	0	0	77	3	31
2014	PM-03	34	25	41	0	0	0	59	0	12
2011	PM	40	37	9	11	3	0	77	14	35
2011	PM-03	45	18	9	18	9	0	64	27	11
2011	PM-05	50	20	10	20	0	0	70	20	10

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	59	34	5	2	0	93	2	44
2019	PM-02	86	7	7	0	0	93	0	14
2019	PM-03	47	53	0	0	0	100	0	17
2018	PM	58	33	5	0	5	95	0	43
2018	PM-02	67	33	0	0	0	100	0	12
2018	PM-03	50	35	5	0	10	94	0	20
2017	PM	53	40	7	0	0	93	0	30
2017	PM-02	59	41	0	0	0	100	0	12
2017	PM-03	50	42	8	0	0	92	0	12
2014	PM	32	48	19	0	0	81	0	31
2014	PM-03	51	17	33	0	0	67	0	12

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	67	22	7	4	0	89	4	45
2019	PM-02	93	7	0	0	0	100	0	14
2019	PM-03	61	33	6	0	0	94	0	18
2018	PM	67	28	2	2	0	95	2	43
2018	PM-02	83	17	0	0	0	100	0	12
2018	PM-03	55	35	5	5	0	90	5	20
2017	PM	60	37	3	0	0	97	0	30
2017	PM-02	75	25	0	0	0	100	0	12
2017	PM-03	42	58	0	0	0	100	0	12
2014	PM	23	54	16	3	3	77	7	31
2014	PM-03	25	33	34	8	0	58	8	12
2011	PM	46	23	14	17	0	69	17	35
2011	PM-03	45	9	9	36	0	55	36	11
2011	PM-05	50	0	30	20	0	50	20	10
2008	PM	45	39	3	10	3	84	13	31
2008	PM-03	33	58	8	0	0	92	0	12

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	58	24	11	4	2	82	7	45
2019	PM-02	79	7	14	0	0	86	0	14
2019	PM-03	50	33	17	0	0	83	0	18
2018	PM	62	31	5	2	0	93	2	42
2018	PM-02	82	18	0	0	0	100	0	11
2018	PM-03	55	30	10	5	0	85	5	20
2017	PM	53	40	7	0	0	93	0	30
2017	PM-02	75	25	0	0	0	100	0	12
2017	PM-03	33	67	0	0	0	100	0	12
2014	PM	26	38	29	0	7	64	7	31
2014	PM-03	17	41	34	0	8	58	8	12
2011	PM	38	24	29	6	3	62	9	34
2011	PM-03	27	18	36	9	9	45	18	11
2011	PM-05	50	20	30	0	0	70	0	10

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	60	22	4	11	2	82	13	45
2019	PM-02	79	14	0	7	0	93	7	14
2019	PM-03	56	33	6	6	0	89	6	18
2018	PM	60	35	2	2	0	95	2	43
2018	PM-02	83	17	0	0	0	100	0	12
2018	PM-03	45	45	5	5	0	90	5	20
2017	PM	57	37	7	0	0	93	0	30
2017	PM-02	75	25	0	0	0	100	0	12
2017	PM-03	42	58	0	0	0	100	0	12
2014	PM	26	52	16	0	7	77	7	31
2014	PM-03	17	49	25	0	8	66	8	12
2011	PM	38	35	15	9	3	74	12	34
2011	PM-03	27	27	27	9	9	55	18	11
2011	PM-05	50	30	20	0	0	80	0	10
2008	PM	29	45	3	23	0	74	23	31
2008	PM-03	25	58	0	17	0	83	17	12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	51	22	20	4	2	0	73	7	45
2019	PM-02	71	14	7	7	0	0	86	7	14
2019	PM-03	44	28	22	6	0	0	72	6	18
2018	PM	56	28	9	5	2	0	84	7	43
2018	PM-02	58	25	17	0	0	0	83	0	12
2018	PM-03	50	35	0	10	5	0	85	15	20
2017	PM	43	30	13	10	3	0	73	13	30
2017	PM-02	59	33	8	0	0	0	92	0	12
2017	PM-03	25	33	17	25	0	0	58	25	12
2014	PM	26	41	7	13	10	3	70	23	31
2014	PM-03	17	41	8	17	17	0	58	34	12
2011	PM	35	21	18	15	12	0	56	26	34
2011	PM-03	18	27	18	9	27	0	45	36	11
2011	PM-05	60	0	30	10	0	0	60	10	10
2008	PM	37	23	13	27	0	0	60	27	30
2008	PM-03	17	25	17	42	0	0	42	42	12

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	PM	24	47	29	45
2019	PM-02	0	71	29	14
2019	PM-03	28	33	39	18
2018	PM	23	30	47	43
2018	PM-02	25	25	50	12
2018	PM-03	25	30	45	20
2017	PM	27	43	30	30
2017	PM-02	25	58	17	12
2017	PM-03	25	33	42	12
2014	PM	20	55	26	31
2014	PM-03	25	49	25	12
2011	PM	29	46	26	35
2011	PM-03	27	45	27	11
2011	PM-05	10	70	20	10

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	PM	9	9	73	9	0	11
2018	PM	20	30	50	0	0	10
2011	PM	20	10	60	9999	10	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	45	32	18	2	2	77	5	44
2019	PM-02	36	36	21	0	7	71	7	14
2019	PM-03	50	22	22	6	0	72	6	18

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	64	20	5	2	9	93	3	44
2019	PM-02	71	14	0	0	14	100	0	14
2019	PM-03	50	22	11	6	11	81	6	18

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	11	89	45
2019	PM-03	0	100	18
2018	PM	19	81	43

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	25	75	44

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	31	20	7	9	7	18	9	70	21	45
2019	PM-02	50	29	0	0	0	7	14	100	0	14
2019	PM-03	17	11	17	11	11	33	0	42	33	18
2018	PM	28	16	21	0	2	30	2	66	3	43
2018	PM-02	25	17	25	0	0	33	0	63	0	12
2018	PM-03	30	15	20	0	0	30	5	69	0	20
2017	PM	17	10	17	3	3	33	17	53	13	30
2017	PM-02	8	8	26	0	0	33	25	39	0	12
2017	PM-03	17	8	8	8	8	33	17	50	33	12
2014	PM	9	20	16	7	16	29	3	43	33	31
2014	PM-03	8	8	17	17	24	25	0	23	55	12

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	25	7	7	0	5	0	86	7	44
2019	PM-02	85	15	0	0	0	0	0	100	0	13
2019	PM-03	44	39	11	0	0	6	0	88	0	18
2018	PM	49	23	9	5	0	14	0	84	5	43
2018	PM-02	58	17	17	0	0	8	0	82	0	12
2018	PM-03	45	30	5	5	0	15	0	88	6	20
2017	PM	45	28	17	3	0	7	0	78	4	29
2017	PM-02	41	25	26	0	0	8	0	72	0	12
2017	PM-03	55	27	0	9	0	9	0	90	10	11
2014	PM	19	29	25	7	16	3	0	50	24	31
2014	PM-03	25	8	24	17	25	0	0	34	42	12
2011	PM	34	34	6	9	9	6	3	75	19	35
2011	PM-03	27	27	0	9	18	9	9	67	33	11
2011	PM-05	50	30	20	0	0	0	0	80	0	10

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	29	11	20	2	0	24	13	64	4	45
2019	PM-02	50	21	7	0	0	7	14	91	0	14
2019	PM-03	22	11	22	6	0	39	0	55	9	18
2018	PM	33	17	12	0	0	31	7	81	0	42
2018	PM-02	42	17	8	0	0	25	8	88	0	12
2018	PM-03	37	11	21	0	0	32	0	69	0	19
2017	PM	14	14	14	0	0	45	14	67	0	29
2017	PM-02	9	19	27	0	0	45	0	51	0	11
2017	PM-03	17	8	0	0	0	42	33	100	0	12
2014	PM	13	23	32	3	3	20	7	48	8	31
2014	PM-03	17	17	34	8	7	17	0	41	19	12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	24	11	2	7	2	85	2	45
2019	PM-02	64	21	0	0	7	7	100	0	14
2019	PM-03	50	28	11	0	11	0	88	0	18
2018	PM	53	23	9	0	14	0	89	0	43
2018	PM-02	67	17	8	0	8	0	91	0	12
2018	PM-03	45	25	15	0	15	0	82	0	20
2017	PM	43	37	10	0	10	0	89	0	30
2017	PM-02	41	34	17	0	8	0	82	0	12
2017	PM-03	50	33	0	0	17	0	100	0	12
2014	PM	26	36	32	3	3	0	64	3	31
2014	PM-03	25	25	41	8	0	0	51	8	12
2011	PM	46	37	11	3	3	0	85	3	35
2011	PM-03	45	18	18	9	9	0	70	10	11
2011	PM-05	60	30	10	0	0	0	90	0	10

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	62	20	11	7	0	0	0	82	7	45
2019	PM-02	57	14	14	14	0	0	0	71	14	14
2019	PM-03	61	28	11	0	0	0	0	89	0	18
2018	PM	47	23	16	9	2	2	0	71	12	43
2018	PM-02	33	33	17	17	0	0	0	67	17	12
2018	PM-03	50	20	20	0	5	5	0	74	5	20
2017	PM	33	34	17	13	0	0	3	69	14	30
2017	PM-02	17	67	0	17	0	0	0	83	17	12
2017	PM-03	42	17	17	17	0	0	8	64	18	12

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	56	20	9	9	7	0	0	76	16	45
2019	PM-02	79	21	0	0	0	0	0	100	0	14
2019	PM-03	61	22	11	0	6	0	0	83	6	18
2018	PM	26	30	30	14	0	0	0	56	14	43
2018	PM-02	67	8	25	0	0	0	0	75	0	12
2018	PM-03	15	40	30	15	0	0	0	55	15	20
2017	PM	20	30	30	3	10	3	3	54	14	30
2017	PM-02	33	26	33	0	8	0	0	59	8	12
2017	PM-03	8	42	25	0	8	8	8	60	10	12

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	62	18	9	2	9	0	0	80	11	45
2019	PM-02	93	7	0	0	0	0	0	100	0	14
2019	PM-03	67	22	6	0	6	0	0	89	6	18
2018	PM	42	23	23	7	2	2	0	67	10	43
2018	PM-02	42	25	25	0	0	8	0	73	0	12
2018	PM-03	45	30	15	5	5	0	0	75	10	20
2017	PM	33	27	23	3	7	0	7	64	11	30
2017	PM-02	50	34	8	0	8	0	0	83	8	12
2017	PM-03	25	25	25	8	0	0	17	60	10	12

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	49	28	5	9	9	0	77	19	43
2019	PM-02	69	31	0	0	0	0	100	0	13
2019	PM-03	53	35	6	0	6	0	88	6	17
2018	PM	35	16	33	7	7	2	52	14	43
2018	PM-02	25	8	58	0	0	8	36	0	12
2018	PM-03	45	25	10	5	15	0	70	20	20
2017	PM	20	30	17	27	3	3	52	31	30
2017	PM-02	25	33	17	17	8	0	58	26	12
2017	PM-03	8	33	17	33	0	8	45	36	12

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	75	16	7	0	2	0	91	2	44
2019	PM-02	92	8	0	0	0	0	100	0	13
2019	PM-03	89	11	0	0	0	0	100	0	18
2018	PM	67	12	14	2	0	5	83	3	42
2018	PM-02	67	17	8	0	0	8	91	0	12
2018	PM-03	74	11	11	0	0	5	89	0	19
2017	PM	60	17	7	3	0	13	88	4	30
2017	PM-02	66	17	8	0	0	8	91	0	12
2017	PM-03	50	25	0	0	0	25	100	0	12

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	57	27	9	5	2	0	84	7	44
2019	PM-02	79	14	7	0	0	0	93	0	14
2019	PM-03	65	24	6	6	0	0	88	6	17
2018	PM	48	26	17	7	0	2	76	7	42
2018	PM-02	42	50	8	0	0	0	92	0	12
2018	PM-03	53	16	21	5	0	5	72	6	19
2017	PM	31	52	10	3	3	0	83	7	29
2017	PM-02	34	50	8	8	0	0	83	8	12
2017	PM-03	18	73	9	0	0	0	91	0	11

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	31	7	0	7	2	86	7	45
2019	PM-02	79	14	7	0	0	0	93	0	14
2019	PM-03	50	39	6	0	0	6	94	0	18
2018	PM	48	23	23	8	0	0	70	8	40
2018	PM-02	60	30	10	0	0	0	90	0	10
2018	PM-03	45	20	30	5	0	0	65	5	20
2017	PM	41	42	14	3	0	0	83	3	29
2017	PM-02	41	50	8	0	0	0	92	0	12
2017	PM-03	27	55	9	9	0	0	82	9	11

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	55	18	11	9	7	0	73	16	44
2019	PM-02	85	0	0	15	0	0	85	15	13
2019	PM-03	56	33	6	6	0	0	89	6	18
2018	PM	36	29	24	12	0	0	64	12	42
2018	PM-02	58	17	17	8	0	0	75	8	12
2018	PM-03	20	35	35	10	0	0	55	10	20
2017	PM	21	45	14	14	3	3	68	18	29
2017	PM-02	25	41	17	17	0	0	66	17	12
2017	PM-03	9	55	18	9	0	9	70	10	11

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	53	16	20	7	4	0	69	11	45
2019	PM-02	79	7	14	0	0	0	86	0	14
2019	PM-03	56	22	17	6	0	0	78	6	18
2018	PM	48	19	19	12	2	0	67	14	42
2018	PM-02	58	17	17	8	0	0	75	8	12
2018	PM-03	45	10	30	15	0	0	55	15	20
2017	PM	28	48	7	7	7	3	79	14	29
2017	PM-02	33	34	8	8	8	8	73	18	12
2017	PM-03	27	64	0	9	0	0	91	9	11

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	61	16	14	5	5	77	9	44
2019	PM-02	71	14	7	0	7	86	7	14
2019	PM-03	72	17	6	6	0	89	6	18

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	49	36	7	4	4	0	84	9	45
2019	PM-02	57	36	0	0	7	0	93	7	14
2019	PM-03	56	28	11	6	0	0	83	6	18
2018	PM	43	29	19	7	2	0	71	10	42
2018	PM-02	50	33	17	0	0	0	83	0	12
2018	PM-03	45	15	25	10	5	0	60	15	20
2017	PM	31	31	21	10	3	3	64	14	29
2017	PM-02	33	34	25	8	0	0	67	8	12
2017	PM-03	27	27	18	18	0	9	60	20	11

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	62	29	9	0	0	0	91	0	45
2019	PM-02	64	29	7	0	0	0	93	0	14
2019	PM-03	61	28	11	0	0	0	89	0	18
2018	PM	62	21	7	2	7	0	83	10	42
2018	PM-02	58	25	8	0	8	0	83	8	12
2018	PM-03	55	30	10	0	5	0	85	5	20
2017	PM	70	20	0	7	0	3	93	7	30
2017	PM-02	67	17	0	8	0	8	91	9	12
2017	PM-03	75	25	0	0	0	0	100	0	12

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	87	4	2	2	4	95	2	45
2019	PM-02	93	7	0	0	0	100	0	14
2019	PM-03	89	6	6	0	0	94	0	18
2018	PM	76	7	7	7	2	85	8	41
2018	PM-02	75	8	8	0	8	91	0	12
2018	PM-03	68	11	11	11	0	79	11	19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	77	14	5	2	2	0	91	5	44
2019	PM-02	69	15	8	0	8	0	85	8	13
2019	PM-03	89	11	0	0	0	0	100	0	18
2018	PM	69	14	7	2	2	5	88	5	42
2018	PM-02	67	25	8	0	0	0	92	0	12
2018	PM-03	70	10	5	0	5	10	89	6	20
2017	PM	80	14	0	0	3	3	97	3	30
2017	PM-02	66	26	0	0	8	0	92	8	12
2017	PM-03	92	0	0	0	0	8	100	0	12

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	80	13	2	2	2	0	93	4	45
2019	PM-02	86	7	0	7	0	0	93	7	14
2019	PM-03	89	11	0	0	0	0	100	0	18
2018	PM	60	21	7	9	0	2	83	10	43
2018	PM-02	67	8	0	25	0	0	75	25	12
2018	PM-03	50	40	5	0	0	5	95	0	20
2017	PM	80	10	3	3	3	0	90	7	30
2017	PM-02	75	8	0	8	8	0	83	17	12
2017	PM-03	83	8	8	0	0	0	92	0	12

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	76	18	2	2	2	0	93	4	45
2019	PM-02	93	0	0	7	0	0	93	7	14
2019	PM-03	83	17	0	0	0	0	100	0	18
2018	PM	67	17	12	0	2	2	85	2	42
2018	PM-02	73	9	9	0	9	0	82	9	11
2018	PM-03	60	25	10	0	0	5	89	0	20
2017	PM	83	10	3	3	0	0	93	3	30
2017	PM-02	75	17	0	8	0	0	92	8	12
2017	PM-03	92	8	0	0	0	0	100	0	12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	77	7	2	2	11	95	3	44
2019	PM-02	86	0	0	7	7	92	8	14
2019	PM-03	82	12	0	0	6	100	0	17
2018	PM	71	7	2	0	20	97	0	41
2018	PM-02	91	9	0	0	0	100	0	11
2018	PM-03	58	11	0	0	32	100	0	19
2017	PM	67	3	7	0	23	91	0	30
2017	PM-02	75	8	8	0	8	91	0	12
2017	PM-03	67	0	0	0	33	100	0	12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	77	11	9	0	0	0	2	91	0	44
2019	PM-02	86	0	7	0	0	0	7	92	0	14
2019	PM-03	71	18	12	0	0	0	0	88	0	17
2018	PM	60	19	12	2	2	2	2	83	5	42
2018	PM-02	75	8	8	8	0	0	0	83	8	12
2018	PM-03	53	21	11	0	5	5	5	82	6	19
2017	PM	73	23	0	3	0	0	0	97	3	30
2017	PM-02	75	17	0	8	0	0	0	92	8	12
2017	PM-03	67	33	0	0	0	0	0	100	0	12

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	42	13	18	4	20	2	57	25	45
2019	PM-02	29	29	29	0	14	0	57	14	14
2019	PM-03	44	6	11	6	28	6	53	35	18
2018	PM	38	19	10	12	19	2	59	32	42
2018	PM-02	45	0	18	18	18	0	45	36	11
2018	PM-03	20	35	5	10	25	5	58	37	20
2017	PM	40	20	20	3	13	3	62	17	30
2017	PM-02	8	25	42	0	25	0	33	25	12
2017	PM-03	58	8	8	8	8	8	73	18	12

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	73	16	7	2	2	0	89	4	45
2019	PM-02	71	21	7	0	0	0	93	0	14
2019	PM-03	78	6	11	6	0	0	83	6	18
2018	PM	56	19	16	5	0	5	78	5	43
2018	PM-02	50	25	25	0	0	0	75	0	12
2018	PM-03	45	20	15	10	0	10	72	11	20
2017	PM	50	37	10	3	0	0	87	3	30
2017	PM-02	50	33	17	0	0	0	83	0	12
2017	PM-03	50	33	8	8	0	0	83	8	12

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	33	33	24	7	2	67	9	45
2019	PM-02	43	43	14	0	0	86	0	14
2019	PM-03	44	33	22	0	0	78	0	18
2018	PM	29	38	29	5	0	67	5	42
2018	PM-02	50	25	25	0	0	75	0	12
2018	PM-03	16	53	21	11	0	68	11	19
2017	PM	10	40	43	3	3	50	7	30
2017	PM-02	17	50	33	0	0	67	0	12
2017	PM-03	8	33	50	8	0	42	8	12

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	5	16	30	27	23	50	20	44
2019	PM-02	7	7	21	43	21	64	14	14
2019	PM-03	0	12	24	35	29	65	12	17
2018	PM	2	5	44	24	24	49	7	41
2018	PM-02	0	0	33	42	25	67	0	12
2018	PM-03	5	11	42	16	26	42	16	19
2017	PM	10	7	27	47	10	57	17	30
2017	PM-02	8	8	33	42	8	50	17	12
2017	PM-03	8	8	17	50	17	67	17	12

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	58	29	9	4	87	4	45
2019	PM-02	71	29	0	0	100	0	14
2019	PM-03	61	28	11	0	89	0	18
2018	PM	56	30	14	0	86	0	43
2018	PM-02	75	25	0	0	100	0	12
2018	PM-03	55	25	20	0	80	0	20
2017	PM	53	37	7	3	90	3	30
2017	PM-02	41	50	0	8	92	8	12
2017	PM-03	67	33	0	0	100	0	12

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	42	42	4	9	2	86	9	45
2019	PM-02	71	29	0	0	0	100	0	14
2019	PM-03	33	61	0	0	6	100	0	18
2018	PM	49	37	9	5	0	86	5	43
2018	PM-02	67	25	8	0	0	92	0	12
2018	PM-03	40	45	10	5	0	85	5	20
2017	PM	40	40	14	7	0	80	7	30
2017	PM-02	41	41	17	0	0	83	0	12
2017	PM-03	42	50	8	0	0	92	0	12

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	18	82	45
2019	PM-02	14	86	14
2019	PM-03	17	83	18
2014	PM	19	81	31

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	50	30	18	0	2	0	51	49	44
2019	PM-02	64	14	21	0	0	0	64	36	14
2019	PM-03	67	22	6	0	6	0	71	29	18
2018	PM	60	19	9	2	7	2	67	33	43
2018	PM-02	58	25	0	0	8	8	70	30	12
2018	PM-03	75	10	5	0	10	0	83	17	20
2017	PM	43	37	7	3	7	3	48	52	30
2017	PM-02	33	59	0	0	8	0	36	64	12
2017	PM-03	58	8	8	8	8	8	70	30	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	52	48	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	PM	81	19	21
2018	PM	77	23	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	19	43	19	0	10	10	68	11	21
2018	PM	42	17	8	17	0	17	70	20	12
2017	PM	36	14	21	8	7	14	58	17	14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	5	29	19	0	10	0	38	54	15	21
2018	PM	0	23	8	15	8	0	46	43	43	13
2017	PM	14	0	14	7	7	7	50	33	33	14

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	PM	64	11	11	7	4	0	2	77	11	45
2019	PM-02	71	7	7	7	0	0	7	85	8	14
2019	PM-03	61	17	11	6	6	0	0	78	11	18
2018	PM	56	7	7	9	5	5	12	75	17	43
2018	PM-02	58	8	0	17	0	0	17	80	20	12
2018	PM-03	50	5	10	5	10	10	10	69	19	20

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Transportation Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?