2019 Public Service Employee Survey Results for Canadian Transportation Agency by Question 109. You indicated that you are a person with a disability. If you wish to provide further details, please select the box(es) that apply to you.

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 42 8 0 0 0 0 92 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 42 8 0 0 0 0 92 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 42 8 0 0 0 0 92 0 14

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 58 22 8 13 0 0 0 79 13 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 58 22 8 13 0 0 0 79 13 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 58 22 8 13 0 0 0 79 13 14

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 44 0 0 7 0 0 93 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 44 0 0 7 0 0 93 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 44 0 0 7 0 0 93 7 14

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 34 0 0 23 0 0 77 23 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 43 34 0 0 23 0 0 77 23 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 43 34 0 0 23 0 0 77 23 14

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 29 27 15 22 7 0 0 57 28 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 29 27 15 22 7 0 0 57 28 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 29 27 15 22 7 0 0 57 28 14

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 21 8 15 0 0 0 77 15 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 57 21 8 15 0 0 0 77 15 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 57 21 8 15 0 0 0 77 15 14

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 29 0 8 7 0 0 85 15 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 29 0 8 7 0 0 85 15 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 29 0 8 7 0 0 85 15 14

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 35 8 8 0 0 0 83 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 48 35 8 8 0 0 0 83 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 48 35 8 8 0 0 0 83 8 14

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 13 27 17 0 0 0 56 17 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 43 13 27 17 0 0 0 56 17 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 43 13 27 17 0 0 0 56 17 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 29 15 0 0 0 0 85 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 29 15 0 0 0 0 85 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 29 15 0 0 0 0 85 0 14

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 21 15 8 0 0 0 77 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 21 15 8 0 0 0 77 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 21 15 8 0 0 0 77 8 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 64 36 0 0 0 0 0 100 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 64 36 0 0 0 0 0 100 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 64 36 0 0 0 0 0 100 0 14

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 39 7 0 7 0 0 87 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 48 39 7 0 7 0 0 87 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 48 39 7 0 7 0 0 87 7 14

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 48 22 23 0 7 0 0 70 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 48 22 23 0 7 0 0 70 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 48 22 23 0 7 0 0 70 7 14

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 38 7 0 0 0 0 93 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 38 7 0 0 0 0 93 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 38 7 0 0 0 0 93 0 14

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 38 0 0 7 0 0 93 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 38 0 0 7 0 0 93 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 38 0 0 7 0 0 93 7 14

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 49 37 0 0 0 0 63 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 14 49 37 0 0 0 0 63 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 14 49 37 0 0 0 0 63 0 14

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 17 8 47 21 8 0 0 28 24 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 17 8 47 21 8 0 0 28 24 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 17 8 47 21 8 0 0 28 24 14

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 17 41 28 14 0 0 43 17 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 0 17 41 28 14 0 0 43 17 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 0 17 41 28 14 0 0 43 17 14

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 7 23 49 8 14 0 66 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 0 7 23 49 8 14 0 66 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 0 7 23 49 8 14 0 66 8 14

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 0 56 29 15 0 0 44 0 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 0 0 56 29 15 0 0 44 0 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 0 0 56 29 15 0 0 44 0 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 37 13 15 21 8 7 42 43 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 0 37 13 15 21 8 7 42 43 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 0 37 13 15 21 8 7 42 43 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 9 7 31 15 23 14 0 45 19 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 9 7 31 15 23 14 0 45 19 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 9 7 31 15 23 14 0 45 19 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 8 13 13 30 28 7 0 63 23 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 8 13 13 30 28 7 0 63 23 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 8 13 13 30 28 7 0 63 23 14

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 0 8 22 27 36 0 7 68 9 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 0 8 22 27 36 0 7 68 9 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 0 8 22 27 36 0 7 68 9 14
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 65 22 7 0 7 0 0 87 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 65 22 7 0 7 0 0 87 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 65 22 7 0 7 0 0 87 7 14

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 50 37 7 0 0 7 0 93 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 50 37 7 0 0 7 0 93 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 50 37 7 0 0 7 0 93 0 14

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 38 47 0 14 0 0 0 86 14 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 38 47 0 14 0 0 0 86 14 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 38 47 0 14 0 0 0 86 14 13

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 50 7 0 0 0 0 93 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 43 50 7 0 0 0 0 93 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 43 50 7 0 0 0 0 93 0 14

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 42 0 8 0 0 0 92 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 42 0 8 0 0 0 92 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 42 0 8 0 0 0 92 8 14
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 58 27 15 0 0 0 0 85 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 58 27 15 0 0 0 0 85 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 58 27 15 0 0 0 0 85 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 29 7 8 0 0 0 85 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 29 7 8 0 0 0 85 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 29 7 8 0 0 0 85 8 14

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 23 13 8 0 0 0 78 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 23 13 8 0 0 0 78 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 23 13 8 0 0 0 78 8 14

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 36 7 8 0 0 0 85 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 36 7 8 0 0 0 85 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 36 7 8 0 0 0 85 8 14

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 78 7 0 0 7 0 8 93 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 78 7 0 0 7 0 8 93 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 78 7 0 0 7 0 8 93 7 14

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 70 7 7 0 8 0 8 84 9 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 70 7 7 0 8 0 8 84 9 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 70 7 7 0 8 0 8 84 9 14

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 63 37 0 0 0 0 0 100 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 63 37 0 0 0 0 0 100 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 63 37 0 0 0 0 0 100 0 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 64 27 8 0 0 0 0 92 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 64 27 8 0 0 0 0 92 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 64 27 8 0 0 0 0 92 0 14
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 57 8 7 0 7 0 84 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 22 57 8 7 0 7 0 84 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 22 57 8 7 0 7 0 84 7 14

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 21 13 17 7 0 0 63 23 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 43 21 13 17 7 0 0 63 23 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 43 21 13 17 7 0 0 63 23 14

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 42 22 8 7 0 0 63 15 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 22 42 22 8 7 0 0 63 15 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 22 42 22 8 7 0 0 63 15 14

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 27 22 20 17 0 14 0 57 20 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 27 22 20 17 0 14 0 57 20 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 27 22 20 17 0 14 0 57 20 14

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 17 26 0 0 0 0 74 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 57 17 26 0 0 0 0 74 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 57 17 26 0 0 0 0 74 0 14
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 43 29 28 0 0 0 0 72 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 43 29 28 0 0 0 0 72 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 43 29 28 0 0 0 0 72 0 14

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 28 30 35 0 7 0 0 59 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 28 30 35 0 7 0 0 59 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 28 30 35 0 7 0 0 59 7 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 26 8 23 7 0 0 62 30 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 36 26 8 23 7 0 0 62 30 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 36 26 8 23 7 0 0 62 30 14

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 21 29 20 17 13 0 0 50 30 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 21 29 20 17 13 0 0 50 30 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 21 29 20 17 13 0 0 50 30 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 28 7 8 22 13 0 58 35 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 22 28 7 8 22 13 0 58 35 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 22 28 7 8 22 13 0 58 35 14

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 31 16 38 0 7 8 0 51 8 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 31 16 38 0 7 8 0 51 8 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 31 16 38 0 7 8 0 51 8 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 21 26 8 7 8 8 51 18 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 22 21 26 8 7 8 8 51 18 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 22 21 26 8 7 8 8 51 18 14

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 28 14 7 7 0 0 73 13 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 44 28 14 7 7 0 0 73 13 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 44 28 14 7 7 0 0 73 13 14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 15 7 8 0 0 15 83 9 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 15 7 8 0 0 15 83 9 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 15 7 8 0 0 15 83 9 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 21 8 7 7 0 8 76 14 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 21 8 7 7 0 8 76 14 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 21 8 7 7 0 8 76 14 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 30 29 9 7 7 0 17 72 17 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 30 29 9 7 7 0 17 72 17 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 30 29 9 7 7 0 17 72 17 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 7 13 0 0 0 24 83 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 57 7 13 0 0 0 24 83 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 57 7 13 0 0 0 24 83 0 14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 78 13 8 0 0 0 0 92 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 78 13 8 0 0 0 0 92 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 78 13 8 0 0 0 0 92 0 14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 77 0 8 0 7 0 8 84 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 77 0 8 0 7 0 8 84 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 77 0 8 0 7 0 8 84 7 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 52 15 0 18 0 0 15 79 21 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 52 15 0 18 0 0 15 79 21 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 52 15 0 18 0 0 15 79 21 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 36 15 0 0 0 0 85 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 36 15 0 0 0 0 85 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 36 15 0 0 0 0 85 0 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 42 43 7 8 0 0 0 85 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 42 43 7 8 0 0 0 85 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 42 43 7 8 0 0 0 85 8 14

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 42 50 0 8 0 0 0 92 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 42 50 0 8 0 0 0 92 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 42 50 0 8 0 0 0 92 8 14

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 27 17 0 7 0 0 77 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 27 17 0 7 0 0 77 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 27 17 0 7 0 0 77 7 14

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 22 8 0 13 0 0 78 13 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 57 22 8 0 13 0 0 78 13 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 57 22 8 0 13 0 0 78 13 14

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 22 8 0 13 0 0 78 13 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 57 22 8 0 13 0 0 78 13 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 57 22 8 0 13 0 0 78 13 14

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 57 15 15 0 7 7 0 77 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 57 15 15 0 7 7 0 77 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 57 15 15 0 7 7 0 77 7 14
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 42 14 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 44 42 14 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 44 42 14 14
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 55 14 16 7 0 0 8 75 8 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 55 14 16 7 0 0 8 75 8 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 55 14 16 7 0 0 8 75 8 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 53 30 0 0 0 9 8 100 0 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 53 30 0 0 0 9 8 100 0 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 53 30 0 0 0 9 8 100 0 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 46 54 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 46 54 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 46 54 13

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 8 7 0 22 35 14 45 43 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 14 8 7 0 22 35 14 45 43 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 14 8 7 0 22 35 14 45 43 14

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 29 14 37 0 13 7 0 47 14 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 29 14 37 0 13 7 0 47 14 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 29 14 37 0 13 7 0 47 14 14
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 42 58 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 42 58 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 42 58 14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 14 8 0 20 37 7 50 35 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 14 14 8 0 20 37 7 50 35 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 14 14 8 0 20 37 7 50 35 14

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 22 13 8 20 15 0 51 33 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 22 22 13 8 20 15 0 51 33 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 22 22 13 8 20 15 0 51 33 14
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 51 27 8 7 7 0 0 78 13 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 51 27 8 7 7 0 0 78 13 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 51 27 8 7 7 0 0 78 13 14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 37 27 22 0 0 0 51 22 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 14 37 27 22 0 0 0 51 22 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 14 37 27 22 0 0 0 51 22 14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 58 21 7 0 0 0 73 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 14 58 21 7 0 0 0 73 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 14 58 21 7 0 0 0 73 7 14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 36 27 15 0 0 8 54 16 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 14 36 27 15 0 0 8 54 16 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 14 36 27 15 0 0 8 54 16 14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 44 49 0 7 0 0 0 93 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 44 49 0 7 0 0 0 93 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 44 49 0 7 0 0 0 93 7 14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 31 46 7 8 7 0 0 77 16 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 31 46 7 8 7 0 0 77 16 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 31 46 7 8 7 0 0 77 16 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 37 42 13 0 0 8 0 86 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 37 42 13 0 0 8 0 86 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 37 42 13 0 0 8 0 86 0 14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 26 52 0 0 0 0 48 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 22 26 52 0 0 0 0 48 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 22 26 52 0 0 0 0 48 0 14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 36 41 23 0 0 0 0 77 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 36 41 23 0 0 0 0 77 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 36 41 23 0 0 0 0 77 0 14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 49 36 8 0 7 0 0 85 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 49 36 8 0 7 0 0 85 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 49 36 8 0 7 0 0 85 7 14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 15 45 25 8 7 0 0 60 15 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 15 45 25 8 7 0 0 60 15 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 15 45 25 8 7 0 0 60 15 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 66 13 8 7 7 0 0 79 13 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 66 13 8 7 7 0 0 79 13 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 66 13 8 7 7 0 0 79 13 14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 56 7 23 8 7 0 0 62 15 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 56 7 23 8 7 0 0 62 15 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 56 7 23 8 7 0 0 62 15 14

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 51 29 0 0 20 0 0 80 20 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 51 29 0 0 20 0 0 80 20 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 51 29 0 0 20 0 0 80 20 14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 87 13 0 0 0 0 0 100 0 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 87 13 0 0 0 0 0 100 0 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 87 13 0 0 0 0 0 100 0 14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 78 8 0 0 13 0 0 87 13 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 78 8 0 0 13 0 0 87 13 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 78 8 0 0 13 0 0 87 13 14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 63 0 0 0 0 0 37 100 0 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 63 0 0 0 0 0 37 100 0 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 63 0 0 0 0 0 37 100 0 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 77 16 0 0 0 0 7 100 0 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 77 16 0 0 0 0 7 100 0 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 77 16 0 0 0 0 7 100 0 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 62 7 8 8 0 0 15 81 10 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 62 7 8 8 0 0 15 81 10 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 62 7 8 8 0 0 15 81 10 14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 29 22 21 13 8 0 7 55 23 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 29 22 21 13 8 0 7 55 23 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 29 22 21 13 8 0 7 55 23 14

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 16 28 49 7 0 0 0 44 7 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 16 28 49 7 0 0 0 44 7 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 16 28 49 7 0 0 0 44 7 14

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 7 23 33 14 24 0 0 38 29 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 7 23 33 14 24 0 0 38 29 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 7 23 33 14 24 0 0 38 29 14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 14 28 42 8 7 0 0 43 15 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 14 28 42 8 7 0 0 43 15 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 14 28 42 8 7 0 0 43 15 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 22 35 7 8 20 8 0 62 31 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 22 35 7 8 20 8 0 62 31 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 22 35 7 8 20 8 0 62 31 14
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 80 20 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 80 20 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 80 20 14

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 81 19 11
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 81 19 11
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 81 19 11
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 25 45 0 7 16 0 7 27 73 13
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 25 45 0 7 16 0 7 27 73 13
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 25 45 0 7 16 0 7 27 73 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Mobility (difficulty moving around, for example, from one office to another or up and down stairs) - Not selected 28 22 29 0 7 0 14 58 8 14
2019 Blind or visual impairment (unable to see or difficulty seeing) - Not selected 28 22 29 0 7 0 14 58 8 14
2019 Speech impairment (unable to speak or difficulty speaking and being understood) - Not selected 28 22 29 0 7 0 14 58 8 14
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