2019 Public Service Employee Survey Results for Public Safety Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	41	5	15	5	74	21	539
2019	Unilingual English	27	49	3	13	8	76	21	185
2017	Bilingual	32	47	5	11	6	78	17	590
2017	Unilingual English	25	58	5	9	4	83	12	181
2017	Either English or French	37	50	0	10	3	87	13	31
2014	Bilingual	34	47	4	12	4	80	16	573
2014	Unilingual English	29	49	9	9	5	78	14	155
2014	Either English or French	28	55	0	5	12	83	17	36
2011	Bilingual	38	43	4	12	2	82	14	645
2011	Unilingual English	34	48	3	12	4	81	16	180
2011	Either English or French	43	43	4	7	3	85	10	26
2008	Bilingual	38	45	4	9	4	83	13	533
2008	Unilingual English	39	49	2	7	4	88	10	174
2008	Either English or French	23	47	7	20	3	70	24	42

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	18	6	8	4	0	82	12	541
2019	Unilingual English	80	14	2	3	1	1	95	4	182
2017	Bilingual	57	24	6	8	4	0	82	12	589
2017	Unilingual English	77	17	5	1	0	0	93	2	181
2017	Either English or French	73	18	3	3	3	0	91	6	31
2014	Bilingual	61	19	4	11	5	0	80	16	573
2014	Unilingual English	78	16	3	1	1	2	95	2	155
2014	Either English or French	62	5	19	3	12	0	67	15	36
2011	Bilingual	60	20	5	10	4	1	80	15	644
2011	Unilingual English	69	19	6	1	2	2	90	3	180
2011	Either English or French	77	23	0	0	0	0	100	0	26
2008	Bilingual	54	26	4	10	6	0	80	16	533
2008	Unilingual English	79	12	6	0	2	2	92	2	175
2008	Either English or French	64	13	20	2	0	0	78	2	42

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	32	5	9	6	0	79	15	539
2019	Unilingual English	43	35	4	8	11	0	77	19	185
2017	Bilingual	42	37	7	9	6	0	79	14	588
2017	Unilingual English	46	33	6	9	7	0	79	15	180
2017	Either English or French	36	25	15	17	3	3	64	20	31
2014	Bilingual	45	31	6	10	6	0	77	17	573
2014	Unilingual English	42	36	7	9	5	0	78	14	155
2014	Either English or French	40	21	12	19	9	0	60	28	36
2011	Bilingual	46	33	7	10	5	0	79	15	643
2011	Unilingual English	46	35	6	11	2	1	82	12	180
2011	Either English or French	34	39	13	3	7	4	76	11	26

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	38	12	10	6	0	0	71	17	536
2019	Unilingual English	21	36	12	21	9	0	0	57	31	185
2017	Bilingual	27	41	11	14	7	0	0	68	20	589
2017	Unilingual English	24	40	9	13	13	0	0	65	26	181
2017	Either English or French	22	37	12	10	19	0	0	59	29	31
2014	Bilingual	24	40	12	16	7	0	1	64	24	573
2014	Unilingual English	23	30	14	21	12	1	0	53	33	155
2014	Either English or French	19	38	5	17	15	3	3	61	34	36
2011	Bilingual	27	38	14	13	7	0	0	65	20	644
2011	Unilingual English	23	33	15	18	10	1	0	57	28	178
2011	Either English or French	20	26	11	19	4	0	20	58	28	26
2008	Bilingual	25	38	16	13	7	0	2	64	20	534
2008	Unilingual English	26	39	10	13	9	1	2	67	22	175
2008	Either English or French	26	26	17	19	6	2	4	55	27	42

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	32	9	7	2	0	0	82	10	540
2019	Unilingual English	42	40	10	5	4	0	1	82	9	185
2017	Bilingual	45	41	6	5	3	0	0	86	8	589
2017	Unilingual English	48	33	5	10	4	0	0	81	14	179
2017	Either English or French	49	32	6	10	3	0	0	81	13	31
2014	Bilingual	43	37	9	7	3	1	0	81	10	572
2014	Unilingual English	41	34	12	8	4	1	0	76	12	155
2014	Either English or French	37	36	16	0	11	0	0	73	11	36

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	29	10	6	5	0	0	78	12	540
2019	Unilingual English	50	31	6	8	5	0	0	81	13	182
2017	Bilingual	38	34	8	11	8	1	0	73	19	590
2017	Unilingual English	49	27	7	9	8	0	0	76	17	181
2017	Either English or French	29	25	21	18	3	0	3	56	23	31
2014	Bilingual	31	34	11	12	11	0	0	66	23	573
2014	Unilingual English	34	34	10	9	12	0	1	69	21	154
2014	Either English or French	36	29	13	13	5	3	0	67	19	36
2011	Bilingual	36	37	12	8	7	0	1	73	15	645
2011	Unilingual English	37	38	13	9	2	0	0	76	11	180
2011	Either English or French	38	34	12	7	4	0	4	76	11	26

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	33	12	6	4	0	0	78	10	538
2019	Unilingual English	35	38	12	10	5	0	0	74	15	184
2017	Bilingual	31	45	9	9	6	0	0	76	15	589
2017	Unilingual English	27	49	9	10	4	0	0	76	15	181
2017	Either English or French	47	22	3	22	6	0	0	69	28	31
2014	Bilingual	28	38	13	12	9	0	0	66	21	573
2014	Unilingual English	28	38	8	13	13	0	0	65	26	155
2014	Either English or French	26	49	11	11	3	0	0	75	14	36
2011	Bilingual	32	41	11	8	8	0	0	74	16	644
2011	Unilingual English	31	37	15	10	7	0	0	68	17	179
2011	Either English or French	38	34	12	8	4	0	4	75	12	26
2008	Bilingual	32	42	11	8	7	0	0	74	15	525
2008	Unilingual English	36	38	10	7	8	1	0	74	16	175
2008	Either English or French	39	33	18	10	0	0	0	72	10	42

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	34	11	9	6	0	74	15	540
2019	Unilingual English	34	36	13	9	8	0	70	17	185
2017	Bilingual	31	36	12	12	8	0	67	20	590
2017	Unilingual English	32	39	11	11	7	0	72	18	181
2017	Either English or French	27	29	9	18	17	0	56	35	31
2014	Bilingual	22	33	16	15	13	0	55	28	573
2014	Unilingual English	24	29	16	11	20	0	53	32	155
2014	Either English or French	19	39	14	17	8	3	60	26	36
2011	Bilingual	25	38	14	12	11	0	63	22	643
2011	Unilingual English	26	30	13	20	10	0	56	30	180
2011	Either English or French	14	59	8	4	11	4	76	16	26

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	39	10	11	7	0	71	19	538
2019	Unilingual English	30	35	13	16	7	0	65	23	181
2017	Bilingual	26	45	8	14	6	0	71	21	589
2017	Unilingual English	19	44	12	14	10	1	63	24	181
2017	Either English or French	25	43	9	6	17	0	68	23	31

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	36	8	3	4	0	0	85	7	537
2019	Unilingual English	48	33	7	7	4	1	0	82	11	183
2017	Bilingual	42	38	8	7	4	1	0	81	11	590
2017	Unilingual English	36	38	9	9	7	0	0	75	16	181
2017	Either English or French	47	21	12	13	6	0	0	68	19	31
2014	Bilingual	36	37	12	10	5	0	0	74	15	573
2014	Unilingual English	37	30	13	12	8	1	0	67	20	154
2014	Either English or French	37	44	5	9	5	0	0	81	14	36
2011	Bilingual	40	41	10	6	3	0	0	81	9	644
2011	Unilingual English	35	34	15	10	5	1	0	70	15	180
2011	Either English or French	23	51	15	0	7	0	4	77	7	26
2008	Bilingual	39	39	11	7	4	1	0	78	11	533
2008	Unilingual English	41	34	11	5	8	1	0	75	13	175
2008	Either English or French	40	42	8	8	0	2	0	84	8	42

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	34	11	6	7	76	13	540
2019	Unilingual English	34	37	10	12	7	72	19	184
2017	Bilingual	33	36	11	11	8	70	19	590
2017	Unilingual English	29	39	12	10	11	68	21	181
2017	Either English or French	26	19	21	21	13	45	34	31

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	31	10	2	2	0	0	86	4	539
2019	Unilingual English	52	32	9	5	2	0	0	85	7	185
2017	Bilingual	50	36	7	5	2	0	0	85	7	589
2017	Unilingual English	41	41	12	3	3	0	0	82	6	181
2017	Either English or French	54	31	3	6	6	0	0	85	13	31
2014	Bilingual	57	28	9	3	3	1	0	85	6	573
2014	Unilingual English	52	25	14	3	5	1	0	77	8	154
2014	Either English or French	60	29	9	0	3	0	0	89	3	36
2011	Bilingual	55	31	10	2	2	0	0	86	4	646
2011	Unilingual English	50	36	11	1	2	0	0	86	3	180
2011	Either English or French	72	20	4	0	0	0	4	96	0	26

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	41	10	7	4	0	0	79	11	538
2019	Unilingual English	30	41	13	7	8	1	1	72	15	184
2017	Bilingual	35	38	11	9	6	0	0	74	15	586
2017	Unilingual English	26	43	10	12	8	0	1	70	20	181
2017	Either English or French	35	23	15	20	6	0	0	59	26	31
2014	Bilingual	26	39	12	12	11	0	0	66	23	573
2014	Unilingual English	18	33	15	18	15	0	0	52	33	155
2014	Either English or French	20	52	6	14	9	0	0	72	23	36
2011	Bilingual	35	37	10	11	6	1	0	72	17	647
2011	Unilingual English	25	44	11	14	6	1	0	70	19	180
2011	Either English or French	19	43	15	11	7	0	4	64	20	26

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	35	10	8	5	76	13	540
2019	Unilingual English	39	34	15	5	7	72	12	185
2017	Bilingual	38	35	12	8	6	73	15	589
2017	Unilingual English	35	28	16	10	10	63	20	181
2017	Either English or French	34	29	15	15	6	63	22	31
2014	Bilingual	33	33	13	12	9	66	22	572
2014	Unilingual English	23	34	15	11	16	57	27	155
2014	Either English or French	25	38	14	8	14	64	22	36

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	37	11	9	5	0	1	75	14	531
2019	Unilingual English	29	42	14	7	7	1	0	72	14	184
2017	Bilingual	33	39	10	11	6	0	0	73	17	586
2017	Unilingual English	30	38	12	8	11	1	1	69	19	181
2017	Either English or French	32	36	13	9	6	3	0	71	16	31
2014	Bilingual	30	32	15	13	8	0	0	63	22	573
2014	Unilingual English	24	39	11	14	12	0	0	63	26	155
2014	Either English or French	28	44	11	9	8	0	0	72	16	36
2011	Bilingual	39	36	11	8	4	1	1	76	13	647
2011	Unilingual English	37	36	12	10	4	1	0	74	15	180
2011	Either English or French	31	38	16	7	0	0	8	75	8	26

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	34	9	6	4	0	81	11	539
2019	Unilingual English	43	34	12	6	4	0	77	10	185
2017	Bilingual	38	38	10	9	5	0	76	14	586
2017	Unilingual English	34	41	11	9	5	0	75	14	180
2017	Either English or French	40	27	20	6	6	0	67	13	31
2014	Bilingual	32	38	14	9	8	0	70	17	573
2014	Unilingual English	34	33	12	12	10	0	67	22	155
2014	Either English or French	39	39	17	3	3	0	78	5	36
2011	Bilingual	37	42	9	8	4	0	79	11	646
2011	Unilingual English	40	38	10	8	4	0	78	12	180
2011	Either English or French	42	38	12	4	0	4	84	4	26
2008	Bilingual	38	43	8	9	3	0	80	12	533
2008	Unilingual English	40	41	4	9	5	0	81	14	175
2008	Either English or French	46	36	10	8	0	0	82	8	42

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	32	19	11	6	0	0	63	18	535
2019	Unilingual English	33	42	19	4	2	0	0	75	6	185
2017	Bilingual	25	33	20	13	8	0	1	59	21	590
2017	Unilingual English	39	37	17	4	3	0	0	76	7	181
2017	Either English or French	24	41	25	7	3	0	0	65	10	31
2014	Bilingual	25	31	20	13	10	0	1	57	23	573
2014	Unilingual English	36	39	15	4	6	0	0	74	10	155
2014	Either English or French	26	51	15	9	0	0	0	77	9	35
2011	Bilingual	25	39	19	10	6	0	1	65	16	644
2011	Unilingual English	36	38	18	6	2	0	0	74	8	179
2011	Either English or French	54	36	7	0	4	0	0	89	4	26
2008	Bilingual	25	30	20	13	10	0	1	56	23	533
2008	Unilingual English	34	36	17	4	7	1	1	72	11	175
2008	Either English or French	13	60	19	2	6	0	0	73	8	42

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	24	40	16	7	1	1	24	35	539
2019	Unilingual English	12	25	37	16	9	1	0	25	37	184
2017	Bilingual	14	27	39	13	4	1	2	17	42	589
2017	Unilingual English	14	23	38	14	7	2	2	22	39	181
2017	Either English or French	14	28	48	7	0	0	3	7	44	30
2014	Bilingual	15	26	38	15	5	1	1	20	42	573
2014	Unilingual English	22	25	35	11	6	0	1	17	47	155
2014	Either English or French	17	22	26	24	5	6	0	31	41	36
2011	Bilingual	13	23	37	17	7	1	2	24	37	642
2011	Unilingual English	14	27	31	21	5	0	2	27	42	179
2011	Either English or French	23	18	19	27	7	0	4	36	44	26
2008	Bilingual	15	31	36	13	4	0	1	18	46	532
2008	Unilingual English	14	27	33	17	8	1	1	25	41	174
2008	Either English or French	15	28	36	17	2	0	2	19	44	42

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	23	27	23	12	1	2	36	36	538
2019	Unilingual English	18	25	21	21	13	2	1	35	43	183
2017	Bilingual	12	23	27	22	10	3	3	33	38	588
2017	Unilingual English	20	18	33	15	11	0	3	27	39	180
2017	Either English or French	21	12	16	27	21	3	0	49	34	30
2014	Bilingual	19	28	29	14	8	2	1	22	48	572
2014	Unilingual English	32	25	24	8	8	2	1	16	59	155
2014	Either English or French	24	27	12	20	8	9	0	31	56	36
2011	Bilingual	14	15	26	26	14	2	3	42	31	644
2011	Unilingual English	24	18	25	19	10	1	3	30	44	180
2011	Either English or French	27	12	15	8	22	8	9	36	47	26
2008	Bilingual	20	27	27	14	7	3	2	22	49	528
2008	Unilingual English	21	27	20	15	14	1	2	30	50	174
2008	Either English or French	8	22	41	13	9	2	5	24	32	42

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	24	34	19	5	1	1	24	40	538
2019	Unilingual English	23	24	27	16	7	1	2	23	49	185
2017	Bilingual	21	23	29	17	5	2	3	23	47	588
2017	Unilingual English	28	22	32	11	4	1	3	15	52	181
2017	Either English or French	9	28	40	16	4	0	4	20	39	30
2014	Bilingual	25	28	29	12	4	1	2	16	55	573
2014	Unilingual English	43	26	19	6	5	1	1	11	70	155
2014	Either English or French	28	24	17	20	3	6	3	25	57	36
2011	Bilingual	22	27	29	14	5	1	2	20	50	641
2011	Unilingual English	26	29	25	14	4	1	2	19	55	179
2011	Either English or French	26	19	8	19	12	4	12	36	54	26
2008	Bilingual	26	29	25	11	5	2	3	17	57	532
2008	Unilingual English	31	26	21	13	6	1	3	20	59	175
2008	Either English or French	26	26	22	17	4	2	2	23	54	42

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	21	39	18	10	0	1	29	31	535
2019	Unilingual English	8	21	30	30	10	1	1	40	30	181
2017	Bilingual	16	27	34	15	5	1	2	21	44	587
2017	Unilingual English	13	20	26	24	13	1	3	39	34	178
2017	Either English or French	14	22	25	30	9	0	0	40	35	30
2014	Bilingual	18	25	33	15	6	1	1	22	44	573
2014	Unilingual English	15	26	31	19	7	1	1	26	42	155
2014	Either English or French	11	11	21	37	14	6	0	54	23	36
2011	Bilingual	16	23	34	18	7	1	2	26	40	644
2011	Unilingual English	9	17	39	23	10	0	1	34	26	180
2011	Either English or French	11	23	19	24	18	0	4	44	36	26
2008	Bilingual	17	27	31	18	5	0	2	24	45	531
2008	Unilingual English	13	18	27	24	14	0	2	40	32	174
2008	Either English or French	8	21	35	23	9	2	2	34	30	42

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	24	27	17	11	1	2	28	44	537
2019	Unilingual English	16	24	25	17	12	5	1	31	43	183
2017	Bilingual	27	27	27	8	6	2	2	15	57	587
2017	Unilingual English	30	15	21	17	12	2	3	31	47	180
2017	Either English or French	23	23	15	32	4	0	3	37	47	30
2014	Bilingual	31	28	23	12	5	1	1	17	60	573
2014	Unilingual English	29	27	20	13	8	1	1	21	58	155
2014	Either English or French	34	8	23	10	15	9	3	28	47	36
2011	Bilingual	21	26	26	16	7	1	3	24	49	642
2011	Unilingual English	23	19	29	18	9	1	1	28	43	180
2011	Either English or French	26	19	18	16	12	0	9	30	49	26
2008	Bilingual	18	25	28	17	8	2	2	26	45	531
2008	Unilingual English	21	16	25	21	11	1	4	34	40	174
2008	Either English or French	10	21	27	22	15	0	5	39	33	42

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	26	26	15	8	3	1	24	50	538
2019	Unilingual English	19	24	27	16	10	3	1	27	45	182
2017	Bilingual	21	27	29	12	7	1	2	20	50	589
2017	Unilingual English	24	17	30	14	8	3	4	24	44	181
2017	Either English or French	35	9	25	15	16	0	0	31	43	30
2014	Bilingual	17	21	32	17	9	1	3	27	39	571
2014	Unilingual English	20	23	26	19	9	1	3	29	44	155
2014	Either English or French	14	21	33	8	11	9	5	22	40	36
2011	Bilingual	13	20	26	24	11	2	4	37	35	643
2011	Unilingual English	23	17	29	21	6	3	2	28	41	179
2011	Either English or French	28	4	22	19	7	8	12	33	39	26
2008	Bilingual	25	25	28	13	5	2	2	18	52	532
2008	Unilingual English	24	27	23	11	11	2	2	23	53	174
2008	Either English or French	10	36	16	16	9	5	9	28	53	42

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	22	39	15	7	2	1	23	38	537
2019	Unilingual English	20	23	27	19	6	3	1	26	45	183
2017	Bilingual	20	25	33	12	6	2	3	19	47	590
2017	Unilingual English	28	18	31	9	9	4	2	19	49	181
2017	Either English or French	12	15	30	23	10	10	0	36	30	31
2014	Bilingual	24	27	30	12	5	1	1	18	51	572
2014	Unilingual English	40	20	23	10	6	1	1	16	61	155
2014	Either English or French	22	23	19	19	8	6	3	30	50	36

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	26	33	14	6	0	0	19	47	541
2019	Unilingual English	27	25	27	11	8	1	1	19	53	183

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	69	18	6	5	2	0	0	87	7	541
2019	Unilingual English	83	8	3	2	2	0	1	93	4	184
2017	Bilingual	69	17	6	4	3	0	0	87	7	590
2017	Unilingual English	79	12	6	2	1	0	1	92	2	181
2017	Either English or French	81	9	0	7	3	0	0	90	10	31
2014	Bilingual	71	17	4	5	3	0	0	87	9	572
2014	Unilingual English	79	12	3	1	1	0	5	95	1	155
2014	Either English or French	66	17	5	3	9	0	0	83	12	36
2011	Bilingual	69	17	4	7	3	0	1	86	9	642
2011	Unilingual English	70	13	10	2	1	1	4	87	3	179
2011	Either English or French	71	16	8	0	0	0	4	92	0	26
2008	Bilingual	62	16	7	8	5	0	2	80	13	533
2008	Unilingual English	77	12	3	0	2	1	6	95	2	174
2008	Either English or French	67	14	2	2	2	3	10	92	5	41

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	29	12	9	7	3	3	70	17	540
2019	Unilingual English	35	23	14	10	8	5	5	65	20	185
2017	Bilingual	31	30	12	10	9	5	3	67	20	589
2017	Unilingual English	23	32	13	13	12	4	3	59	27	180
2017	Either English or French	22	23	20	13	9	4	9	51	26	31
2014	Bilingual	27	33	12	12	10	3	4	64	24	573
2014	Unilingual English	33	26	18	9	10	2	1	61	20	155
2014	Either English or French	38	21	11	5	9	11	5	71	17	36

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	26	6	8	7	0	78	15	541
2019	Unilingual English	46	26	9	13	6	0	72	19	185
2017	Bilingual	49	27	7	8	8	0	77	16	590
2017	Unilingual English	40	27	9	12	13	0	67	24	181
2017	Either English or French	38	19	16	15	12	0	57	27	31
2014	Bilingual	41	27	10	13	9	1	68	22	573
2014	Unilingual English	34	25	12	13	16	0	59	29	155
2014	Either English or French	47	21	15	11	3	3	71	14	36

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	27	4	6	5	85	11	538
2019	Unilingual English	48	32	8	8	4	80	12	185
2017	Bilingual	49	32	8	7	4	81	11	586
2017	Unilingual English	47	31	7	10	6	77	15	181
2017	Either English or French	50	22	3	13	11	73	25	31
2014	Bilingual	44	33	9	10	4	77	14	573
2014	Unilingual English	39	35	8	9	9	74	18	155
2014	Either English or French	41	28	17	9	5	69	14	36

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	31	8	5	3	1	0	84	8	541
2019	Unilingual English	48	33	9	5	5	0	0	81	10	185

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	23	9	4	4	1	2	82	8	540
2019	Unilingual English	50	25	10	4	6	1	3	78	11	183

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	30	10	7	7	0	1	75	15	537
2019	Unilingual English	45	33	8	5	8	1	2	79	13	185
2017	Bilingual	40	37	8	8	5	1	0	79	13	590
2017	Unilingual English	37	38	6	11	8	1	0	75	19	181
2017	Either English or French	39	30	6	3	22	0	0	69	25	31
2014	Bilingual	39	32	10	10	8	1	0	72	19	573
2014	Unilingual English	38	29	12	7	13	0	0	67	21	155
2014	Either English or French	46	26	11	9	5	3	0	74	15	36
2011	Bilingual	36	35	11	10	7	0	1	72	18	646
2011	Unilingual English	37	28	14	15	6	0	0	65	20	180
2011	Either English or French	34	43	11	3	4	0	4	81	8	26
2008	Bilingual	32	35	12	11	9	1	0	67	20	534
2008	Unilingual English	38	29	7	12	13	1	1	68	25	175
2008	Either English or French	38	22	16	10	14	0	0	60	24	42

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	27	8	5	6	2	1	81	11	540
2019	Unilingual English	48	28	11	6	4	0	3	79	10	183
2017	Bilingual	45	32	10	5	5	3	1	79	11	589
2017	Unilingual English	48	28	6	9	8	0	1	77	17	181
2017	Either English or French	47	23	9	12	9	0	0	70	21	31
2014	Bilingual	45	26	11	8	7	2	1	73	15	573
2014	Unilingual English	37	30	13	10	8	3	0	68	19	155
2014	Either English or French	39	35	11	3	9	3	0	76	12	36
2011	Bilingual	42	29	12	7	8	2	1	73	15	645
2011	Unilingual English	41	31	10	10	6	2	0	73	16	180
2011	Either English or French	30	30	20	7	0	3	9	69	9	26
2008	Bilingual	42	27	9	8	8	4	1	73	17	534
2008	Unilingual English	46	23	8	12	8	3	1	71	21	175
2008	Either English or French	45	18	25	6	2	5	0	66	8	42

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	29	7	7	6	0	2	79	14	536
2019	Unilingual English	49	26	11	6	6	0	1	76	12	185
2017	Bilingual	45	32	8	9	5	1	1	78	14	589
2017	Unilingual English	47	24	10	12	7	0	0	71	18	181
2017	Either English or French	36	24	16	6	15	0	3	61	23	31
2014	Bilingual	42	29	9	11	8	0	0	72	19	573
2014	Unilingual English	36	29	10	12	12	0	0	66	24	155
2014	Either English or French	44	28	14	3	9	3	0	74	12	36
2011	Bilingual	41	31	10	10	7	0	0	72	18	647
2011	Unilingual English	38	33	7	12	9	1	0	72	21	178
2011	Either English or French	22	47	7	15	4	0	4	73	19	26
2008	Bilingual	37	32	8	11	10	1	1	71	21	534
2008	Unilingual English	42	27	10	10	11	0	1	70	21	175
2008	Either English or French	31	28	11	17	13	0	0	59	30	42

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	80	10	5	3	2	0	1	91	5	538
2019	Unilingual English	88	5	3	1	1	0	2	96	2	182
2017	Bilingual	79	12	3	2	2	0	1	92	5	590
2017	Unilingual English	86	10	3	0	0	0	1	97	0	181
2017	Either English or French	88	9	0	0	3	0	0	97	3	31
2014	Bilingual	77	13	3	4	2	0	1	91	6	573
2014	Unilingual English	81	8	5	1	0	0	5	93	1	155
2014	Either English or French	81	5	5	6	3	0	0	86	9	36
2011	Bilingual	74	14	5	4	3	0	0	88	7	644
2011	Unilingual English	74	12	7	0	1	1	5	91	2	180
2011	Either English or French	80	12	4	0	0	0	4	96	0	26
2008	Bilingual	77	12	4	3	2	0	1	90	6	534
2008	Unilingual English	84	4	3	1	1	1	6	94	3	175
2008	Either English or French	89	5	2	2	0	0	2	95	2	41

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	19	7	6	4	2	4	82	11	536
2019	Unilingual English	63	12	8	3	4	4	5	83	8	183
2017	Bilingual	47	22	6	7	7	5	8	79	15	588
2017	Unilingual English	55	21	7	4	6	5	3	82	11	181
2017	Either English or French	44	19	8	12	10	7	0	68	23	31
2014	Bilingual	38	17	12	8	9	6	10	65	20	573
2014	Unilingual English	38	26	9	8	11	4	4	70	21	155
2014	Either English or French	49	14	2	6	9	5	16	79	18	36
2011	Bilingual	32	23	12	9	11	4	8	63	24	646
2011	Unilingual English	42	26	9	8	8	4	3	74	17	180
2011	Either English or French	42	23	12	10	4	0	8	71	16	26

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	67	18	6	3	4	1	0	86	7	540
2019	Unilingual English	66	20	7	3	2	1	1	88	5	185
2017	Bilingual	59	26	7	2	4	1	0	86	7	589
2017	Unilingual English	58	22	8	7	6	0	0	80	12	181
2017	Either English or French	45	34	3	13	6	0	0	79	18	31

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	28	6	6	6	1	0	82	12	539
2019	Unilingual English	56	23	10	7	4	0	1	79	11	185
2017	Bilingual	52	27	9	6	6	0	0	79	12	588
2017	Unilingual English	49	24	9	9	9	0	0	74	17	181
2017	Either English or French	38	20	10	9	22	0	0	58	32	31
2014	Bilingual	43	29	10	7	11	0	0	73	18	571
2014	Unilingual English	41	26	11	10	12	1	0	67	22	155
2014	Either English or French	43	34	8	7	9	0	0	77	15	36

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	48	15	8	5	1	2	71	13	249

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	33	13	10	6	4	0	70	17	538
2019	Unilingual English	36	30	12	7	8	7	0	71	17	182
2017	Bilingual	27	37	12	10	9	5	0	68	19	590
2017	Unilingual English	29	29	13	11	15	3	0	60	27	181
2017	Either English or French	37	35	13	3	9	3	0	75	12	31
2014	Bilingual	14	33	17	15	13	8	0	51	30	573
2014	Unilingual English	15	19	22	13	20	11	0	37	38	155
2014	Either English or French	29	25	11	14	8	14	0	62	26	36
2011	Bilingual	27	29	19	9	10	7	0	60	20	645
2011	Unilingual English	24	26	17	14	11	8	0	55	27	179
2011	Either English or French	15	28	32	0	11	10	4	50	13	26

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	35	14	11	8	1	0	66	19	537
2019	Unilingual English	27	35	18	11	9	2	0	62	20	183
2017	Bilingual	25	37	14	11	12	2	0	62	23	588
2017	Unilingual English	26	32	11	14	16	1	0	58	30	181
2017	Either English or French	40	28	13	6	13	0	0	69	19	31
2014	Bilingual	13	32	20	18	15	2	0	46	34	572
2014	Unilingual English	12	20	15	21	28	3	0	33	51	154
2014	Either English or French	32	24	14	14	10	6	0	59	26	36
2011	Bilingual	26	32	17	11	11	2	0	59	23	644
2011	Unilingual English	21	26	20	12	19	1	0	48	31	178
2011	Either English or French	15	25	30	3	19	4	4	43	24	26
2008	Bilingual	17	32	16	17	14	3	0	51	32	530
2008	Unilingual English	20	28	12	21	14	5	0	50	37	174
2008	Either English or French	23	27	20	13	9	4	2	54	24	42

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	35	17	15	10	3	0	57	25	535
2019	Unilingual English	18	33	20	15	10	5	0	54	26	182
2017	Bilingual	17	32	19	16	11	4	0	51	29	590
2017	Unilingual English	21	24	14	20	17	4	0	47	39	181
2017	Either English or French	27	32	15	3	15	7	0	63	20	31
2014	Bilingual	8	30	18	23	17	5	0	40	41	572
2014	Unilingual English	9	16	19	23	29	5	0	25	55	155
2014	Either English or French	24	13	14	31	10	9	0	40	45	36
2011	Bilingual	16	36	18	15	10	4	0	55	26	646
2011	Unilingual English	13	27	13	24	17	5	1	43	44	180
2011	Either English or French	10	28	24	10	19	4	4	42	32	26
2008	Bilingual	9	28	18	23	15	6	0	40	41	532
2008	Unilingual English	10	25	13	26	18	8	0	38	48	176
2008	Either English or French	9	30	23	13	9	10	5	46	26	42

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	32	16	20	9	1	0	54	29	538
2019	Unilingual English	14	33	20	16	16	1	0	47	32	183
2017	Bilingual	18	34	14	18	13	3	0	53	33	590
2017	Unilingual English	15	27	13	21	21	3	0	43	44	180
2017	Either English or French	29	18	22	19	13	0	0	47	31	31
2014	Bilingual	7	31	16	25	18	2	0	39	44	573
2014	Unilingual English	7	21	20	21	27	4	0	30	50	155
2014	Either English or French	20	20	14	25	11	11	0	44	40	36
2011	Bilingual	17	35	17	18	12	2	0	53	30	646
2011	Unilingual English	11	29	17	21	20	1	0	41	42	180
2011	Either English or French	11	23	27	8	22	4	4	37	33	26
2008	Bilingual	12	32	16	22	14	3	0	45	38	533
2008	Unilingual English	18	24	9	28	19	2	0	43	48	175
2008	Either English or French	13	24	18	25	15	5	0	39	41	42

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	29	20	6	4	2	0	70	9	539
2019	Unilingual English	38	35	12	5	2	6	3	80	7	185

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	41	14	11	5	0	1	69	17	540
2019	Unilingual English	26	40	18	11	5	1	0	67	15	185
2017	Bilingual	26	43	16	8	5	2	0	70	14	586
2017	Unilingual English	21	44	16	11	7	1	0	65	18	181
2017	Either English or French	25	41	18	6	10	0	0	66	16	31
2014	Bilingual	23	42	18	10	6	1	0	66	16	573
2014	Unilingual English	20	31	22	17	8	1	0	52	25	155
2014	Either English or French	33	29	21	6	5	6	0	66	12	36
2011	Bilingual	46	36	9	5	3	1	1	83	8	646
2011	Unilingual English	36	34	14	10	5	2	0	70	16	177
2011	Either English or French	22	47	12	7	4	4	4	75	12	26

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	13	36	19	17	9	5	1	52	28	537
2019	Unilingual English	12	27	22	21	13	5	0	41	36	185

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	28	37	15	10	6	2	2	68	16	540
2019	Unilingual English	30	32	16	11	8	2	1	65	19	185
2017	Bilingual	34	38	12	8	5	2	0	74	14	588
2017	Unilingual English	27	33	15	16	6	2	1	62	23	180
2017	Either English or French	30	22	13	13	15	6	0	56	30	31
2014	Bilingual	33	34	12	11	6	4	1	70	17	573
2014	Unilingual English	27	36	13	9	8	5	0	67	18	155
2014	Either English or French	19	36	14	19	9	3	0	57	29	36
2011	Bilingual	34	31	13	9	6	5	2	70	16	641
2011	Unilingual English	30	33	14	11	4	7	1	68	16	178
2011	Either English or French	26	37	8	7	4	8	9	76	14	26
2008	Bilingual	29	34	12	11	7	6	1	68	19	533
2008	Unilingual English	29	31	11	11	11	5	1	65	23	176
2008	Either English or French	15	40	13	9	9	12	2	64	21	42

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	37	18	8	4	1	0	69	12	538
2019	Unilingual English	35	28	22	7	7	2	0	64	14	184

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	20	22	13	13	11	4	44	30	536
2019	Unilingual English	18	17	17	18	16	12	3	41	39	185
2017	Bilingual	13	21	17	15	14	14	4	43	36	588
2017	Unilingual English	12	17	16	17	22	14	2	35	46	181
2017	Either English or French	13	33	3	23	19	9	0	51	46	31
2014	Bilingual	12	18	19	18	21	10	3	34	45	573
2014	Unilingual English	11	14	18	16	29	12	1	28	51	155
2014	Either English or French	18	15	15	23	14	9	5	39	44	36
2011	Bilingual	13	16	18	15	19	13	8	35	42	644
2011	Unilingual English	11	17	21	18	19	14	0	33	43	179
2011	Either English or French	15	15	15	8	15	15	16	44	34	26

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	38	14	15	8	3	1	60	25	541
2019	Unilingual English	15	29	20	16	18	2	0	44	35	185
2017	Bilingual	24	35	15	13	8	4	0	62	22	589
2017	Unilingual English	18	34	16	11	16	4	0	55	28	180
2017	Either English or French	26	30	15	3	20	6	0	60	24	30
2014	Bilingual	14	29	18	17	19	3	0	44	37	573
2014	Unilingual English	15	21	10	23	29	2	0	36	53	154
2014	Either English or French	22	21	11	14	26	3	3	45	43	35
2011	Bilingual	23	33	15	15	12	2	0	57	28	645
2011	Unilingual English	14	29	14	18	21	3	1	45	41	177
2011	Either English or French	20	22	15	12	19	0	12	48	35	26
2008	Bilingual	21	34	17	15	11	2	0	56	27	534
2008	Unilingual English	19	36	15	14	13	2	1	57	28	175
2008	Either English or French	22	26	26	17	4	5	0	50	23	42

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	33	16	12	14	2	1	57	27	540
2019	Unilingual English	17	21	13	20	25	2	2	40	47	185
2017	Bilingual	20	29	13	14	17	3	3	52	34	590
2017	Unilingual English	13	26	13	16	27	3	1	41	45	181
2017	Either English or French	16	18	20	6	34	3	3	36	43	31
2014	Bilingual	11	21	11	22	30	2	2	34	55	573
2014	Unilingual English	10	12	11	24	42	1	1	22	68	155
2014	Either English or French	16	14	11	26	25	5	3	33	55	36
2011	Bilingual	17	25	17	16	21	1	2	44	38	644
2011	Unilingual English	9	20	15	22	31	2	1	30	54	180
2011	Either English or French	15	19	20	10	15	0	20	43	32	26
2008	Bilingual	22	30	16	12	13	3	2	56	27	532
2008	Unilingual English	13	33	13	16	22	2	1	47	39	175
2008	Either English or French	13	28	11	16	22	2	7	46	42	42

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	26	13	6	2	1	2	78	9	540
2019	Unilingual English	52	27	9	4	4	1	3	82	9	184

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	9	8	3	6	1	13	81	10	540
2019	Unilingual English	29	19	9	18	18	1	6	51	39	185

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	21	14	6	3	2	3	76	9	540
2019	Unilingual English	34	26	17	12	8	1	2	61	21	185

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	22	15	7	6	2	3	70	14	536
2019	Unilingual English	29	21	19	9	16	3	3	53	26	184

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	10	7	3	4	2	10	84	8	539
2019	Unilingual English	40	9	14	8	16	2	10	57	28	183

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	76	12	5	1	1	1	4	92	3	539
2019	Unilingual English	70	11	9	5	1	2	2	85	6	184

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	78	5	6	1	3	3	3	89	5	539
2019	Unilingual English	70	9	9	0	5	4	3	86	5	182

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	80	4	3	2	2	1	8	92	4	537
2019	Unilingual English	75	8	4	1	2	1	9	93	3	185

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	42	17	10	3	3	69	13	539
2019	Unilingual English	16	41	22	14	4	3	59	19	184
2017	Bilingual	22	42	16	10	6	4	66	17	589
2017	Unilingual English	15	33	24	11	12	5	50	25	181
2017	Either English or French	33	23	25	9	6	3	58	16	31

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	39	37	13	6	4	2	0	77	10	538
2019	Unilingual English	33	39	16	8	5	1	0	71	13	183
2017	Bilingual	34	41	11	8	4	2	0	77	12	587
2017	Unilingual English	32	41	11	5	8	3	0	75	14	180
2017	Either English or French	50	38	3	3	6	0	0	88	9	31
2014	Bilingual	31	39	15	7	5	4	0	73	12	573
2014	Unilingual English	27	27	24	9	7	6	0	57	18	155
2014	Either English or French	38	40	14	5	3	0	0	78	8	36
2011	Bilingual	30	39	15	7	5	4	0	72	12	645
2011	Unilingual English	22	41	18	6	6	6	0	67	13	180
2011	Either English or French	23	50	12	3	4	4	4	79	8	26

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	32	12	3	3	2	0	81	7	539
2019	Unilingual English	39	33	14	7	4	3	0	74	11	183
2017	Bilingual	34	37	15	4	4	6	0	76	8	588
2017	Unilingual English	41	28	14	4	8	5	0	73	12	180
2017	Either English or French	38	34	3	3	10	10	3	82	14	31
2014	Bilingual	35	33	19	4	3	6	0	73	7	572
2014	Unilingual English	28	29	21	4	4	13	0	66	10	154
2014	Either English or French	36	29	27	0	3	5	0	69	3	36

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	33	7	4	3	0	0	85	8	538
2019	Unilingual English	43	39	10	5	3	0	0	82	8	185
2017	Bilingual	42	38	9	7	4	0	0	80	11	589
2017	Unilingual English	41	34	11	8	5	0	0	76	14	181
2017	Either English or French	55	33	0	6	6	0	0	87	13	31
2014	Bilingual	35	37	14	7	5	1	0	74	12	573
2014	Unilingual English	27	35	15	11	10	1	1	63	22	155
2014	Either English or French	56	22	13	7	3	0	0	78	9	36
2011	Bilingual	40	37	11	6	5	0	0	78	11	647
2011	Unilingual English	29	40	16	7	8	1	0	69	16	180
2011	Either English or French	22	47	19	7	0	0	4	73	7	26
2008	Bilingual	33	38	11	10	6	0	0	72	17	532
2008	Unilingual English	33	37	11	9	10	1	0	71	18	175
2008	Either English or French	34	45	12	0	9	0	0	79	9	42

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	29	16	10	10	1	0	64	20	540
2019	Unilingual English	29	29	20	14	8	0	0	58	22	185
2017	Bilingual	27	30	19	11	13	0	0	57	24	590
2017	Unilingual English	24	34	17	13	11	1	0	59	24	180
2017	Either English or French	38	17	16	12	16	0	0	56	28	31
2014	Bilingual	14	32	18	19	15	1	0	47	34	573
2014	Unilingual English	12	29	13	18	28	0	0	41	46	155
2014	Either English or French	33	23	20	13	11	0	0	56	24	36
2011	Bilingual	24	33	19	11	11	2	0	58	22	645
2011	Unilingual English	14	32	24	14	15	1	1	46	29	180
2011	Either English or French	19	44	15	11	7	0	4	65	19	26

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	32	15	10	8	0	0	68	17	539
2019	Unilingual English	27	34	17	15	8	0	0	61	22	184
2017	Bilingual	27	36	14	12	10	0	0	63	23	590
2017	Unilingual English	25	36	14	16	9	0	0	61	25	180
2017	Either English or French	44	24	3	12	16	0	0	69	28	31
2014	Bilingual	17	34	15	20	13	1	0	51	33	573
2014	Unilingual English	13	27	15	17	27	0	0	41	44	155
2014	Either English or French	24	37	23	11	5	0	0	61	16	36
2011	Bilingual	26	40	15	10	9	0	0	66	19	647
2011	Unilingual English	18	39	14	14	13	1	0	58	27	179
2011	Either English or French	26	36	11	15	7	0	4	66	23	26
2008	Bilingual	21	35	18	15	11	0	0	57	26	534
2008	Unilingual English	22	36	15	13	13	2	0	59	26	176
2008	Either English or French	24	33	27	12	5	0	0	56	17	42

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	25	16	11	11	2	1	61	23	539
2019	Unilingual English	29	21	16	18	14	2	0	51	33	184
2017	Bilingual	26	23	18	14	14	4	1	52	29	588
2017	Unilingual English	22	24	19	18	13	4	0	48	32	181
2017	Either English or French	32	23	13	6	22	3	0	57	30	31
2014	Bilingual	18	22	19	16	20	5	0	41	38	573
2014	Unilingual English	17	16	18	15	28	6	0	35	46	155
2014	Either English or French	24	23	14	17	20	2	0	48	38	36
2011	Bilingual	26	28	16	11	14	5	0	56	27	646
2011	Unilingual English	21	29	15	16	15	3	1	52	32	180
2011	Either English or French	31	24	22	8	4	4	8	62	13	26
2008	Bilingual	20	25	18	19	13	5	1	48	33	533
2008	Unilingual English	18	29	17	15	15	5	1	50	33	176
2008	Either English or French	16	25	25	24	4	0	7	43	30	42

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	46	24	29	541
2019	Unilingual English	43	20	37	185
2017	Bilingual	51	18	31	590
2017	Unilingual English	44	19	38	180
2017	Either English or French	47	22	31	31
2014	Bilingual	55	16	29	572
2014	Unilingual English	43	24	33	155
2014	Either English or French	35	22	43	36
2011	Bilingual	49	20	30	646
2011	Unilingual English	43	26	31	180
2011	Either English or French	42	28	30	26

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	6	34	50	2	3	4	258
2019	Unilingual English	2	30	43	5	15	5	81
2017	Bilingual	4	20	62	4	4	7	300
2017	Unilingual English	7	14	53	2	16	7	77
2017	Either English or French	0	12	48	15	25	0	14
2014	Bilingual	4	18	64	6	9999	7	315
2014	Unilingual English	10	15	54	11	9999	9	66
2014	Either English or French	0	13	58	14	9999	15	13
2011	Bilingual	8	23	57	5	9999	7	320
2011	Unilingual English	7	16	51	8	9999	20	77
2011	Either English or French	10	9	27	8	9999	46	11

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	42	7	6	4	0	5	83	10	538
2019	Unilingual English	33	41	3	11	9	1	4	76	20	183

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	20	8	3	2	6	5	86	5	538
2019	Unilingual English	51	24	5	5	3	8	4	85	9	184

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	16	84	540
2019	Unilingual English	18	82	185

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	36	64	86
2019	Unilingual English	64	36	33

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	70	30	86

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	86

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	86
2019	Unilingual English	0	100	33

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	44	56	85

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	47	53	85

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	53	47	85

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	85

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	44	56	85

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	57	43	85

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	37	63	85

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	85
2019	Unilingual English	0	100	33

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	85

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	85

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	46	54	85

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	85

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	85

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	58	42	85

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	29	71	85

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	85

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	85

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	7	93	85

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	12	88	85

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	23	77	85
2019	Unilingual English	35	65	33

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	22	78	540
2019	Unilingual English	22	78	185

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	17	17	8	8	26	7	51	24	541
2019	Unilingual English	9	12	22	9	7	35	7	36	27	185
2017	Bilingual	12	15	18	8	9	30	8	43	27	589
2017	Unilingual English	12	9	20	4	12	33	9	37	29	180
2017	Either English or French	10	6	11	10	13	34	16	32	45	31
2014	Bilingual	11	18	17	10	10	27	6	43	31	573
2014	Unilingual English	8	10	19	11	11	35	6	30	38	155
2014	Either English or French	10	26	14	12	5	14	20	53	26	35

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	30	14	5	7	10	1	71	13	540
2019	Unilingual English	24	27	22	8	7	10	2	58	17	184
2017	Bilingual	23	31	18	9	7	11	1	61	18	589
2017	Unilingual English	23	29	15	7	10	13	1	62	20	181
2017	Either English or French	19	23	12	15	13	12	6	51	34	31
2014	Bilingual	19	29	22	10	7	11	1	55	20	573
2014	Unilingual English	16	27	22	11	11	11	1	49	26	155
2014	Either English or French	31	26	18	9	5	9	3	64	16	36
2011	Bilingual	24	31	19	7	6	11	1	64	15	647
2011	Unilingual English	18	26	23	12	6	16	0	52	21	179
2011	Either English or French	22	27	12	8	0	26	4	72	11	26

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	8	92	541
2019	Unilingual English	11	89	185

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	41	59	44

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	84	16	44

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	19

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	44

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	24	76	44

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	22	78	44

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	44

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	29	71	44

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	37	63	44

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	44

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	24	76	44

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	44

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	44

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	44

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	13	87	44

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	43	57	44

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	19	81	44

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	15	85	44

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	44

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 70o. Why did you not file a grievance or formal complaint about the discrimination you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Unilingual English	0	100	17

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	539
2019	Unilingual English	8	92	182

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	17	19	4	5	31	7	55	15	539
2019	Unilingual English	12	8	26	3	6	38	7	37	16	185
2017	Bilingual	13	13	19	3	3	42	8	52	11	590
2017	Unilingual English	11	10	17	4	6	45	7	45	19	181
2017	Either English or French	13	12	15	6	6	35	12	47	24	31
2014	Bilingual	9	14	20	3	3	42	9	48	11	573
2014	Unilingual English	7	10	22	6	5	42	8	34	23	155
2014	Either English or French	15	6	25	0	5	31	19	41	10	36

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	29	17	3	4	12	1	72	9	541
2019	Unilingual English	28	23	22	4	8	15	1	60	14	185
2017	Bilingual	27	32	18	4	2	16	1	71	8	587
2017	Unilingual English	29	21	14	6	6	23	1	66	15	181
2017	Either English or French	28	21	16	6	9	19	0	61	19	31
2014	Bilingual	22	31	20	2	3	20	2	68	6	573
2014	Unilingual English	19	23	24	8	6	20	1	53	17	155
2014	Either English or French	25	26	22	3	5	14	6	62	10	36
2011	Bilingual	29	32	17	3	2	16	0	73	6	642
2011	Unilingual English	21	28	20	7	2	22	0	63	11	179
2011	Either English or French	34	16	15	4	0	26	4	72	5	26

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	24	26	27	10	12	0	1	50	23	539
2019	Unilingual English	20	27	21	15	16	1	1	48	31	184
2017	Bilingual	17	24	20	17	22	0	1	41	39	589
2017	Unilingual English	17	28	16	15	24	1	0	45	39	180
2017	Either English or French	9	22	33	12	23	0	3	31	35	30

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	26	28	19	11	0	41	31	540
2019	Unilingual English	20	36	23	11	10	0	57	21	183
2017	Bilingual	10	21	27	21	20	1	32	41	590
2017	Unilingual English	23	29	24	14	10	1	51	24	181
2017	Either English or French	14	25	32	14	14	0	40	28	30

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	18	31	26	15	8	0	50	23	539
2019	Unilingual English	27	33	21	11	7	0	61	18	184
2017	Bilingual	13	25	25	19	16	1	39	36	584
2017	Unilingual English	26	30	22	13	9	1	56	22	180
2017	Either English or French	15	35	27	17	6	0	50	23	31

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	24	23	20	17	0	1	39	37	537
2019	Unilingual English	19	28	20	15	18	0	0	47	33	184
2017	Bilingual	11	18	24	21	26	0	0	29	47	587
2017	Unilingual English	21	17	27	17	16	0	1	39	34	181
2017	Either English or French	19	31	9	16	21	3	0	52	38	31

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	28	17	9	6	0	4	67	16	535
2019	Unilingual English	45	31	12	7	4	0	1	77	11	182
2017	Bilingual	28	25	20	12	10	0	4	55	24	588
2017	Unilingual English	38	31	16	4	6	0	4	73	10	181
2017	Either English or French	31	32	24	10	0	3	0	65	10	31

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	27	22	12	12	1	55	23	540
2019	Unilingual English	32	36	14	8	9	1	69	17	183
2017	Bilingual	23	25	25	15	12	0	48	27	588
2017	Unilingual English	30	31	19	11	9	1	61	20	180
2017	Either English or French	21	31	25	19	3	0	52	22	31

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	34	23	10	6	1	1	60	16	539
2019	Unilingual English	22	32	27	13	7	0	0	54	20	183
2017	Bilingual	25	31	23	13	6	1	2	57	20	588
2017	Unilingual English	18	34	25	10	12	0	0	52	23	180
2017	Either English or French	18	27	25	13	17	0	0	45	29	31

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	34	24	13	6	1	1	56	20	539
2019	Unilingual English	21	36	18	15	11	0	0	56	26	183
2017	Bilingual	18	30	24	14	12	0	1	49	26	587
2017	Unilingual English	18	25	28	17	11	1	1	44	28	180
2017	Either English or French	12	31	15	16	23	3	0	45	40	31

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	31	19	12	10	1	58	23	540
2019	Unilingual English	27	27	18	17	12	0	53	29	183
2017	Bilingual	23	29	22	14	11	1	52	25	588
2017	Unilingual English	13	27	20	22	16	1	41	38	180
2017	Either English or French	19	17	19	25	20	0	36	45	30

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	26	15	7	7	1	1	71	14	539
2019	Unilingual English	41	24	16	10	8	0	1	66	18	183

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	31	19	10	4	0	1	67	14	539
2019	Unilingual English	40	28	16	11	5	1	0	68	15	183
2017	Bilingual	28	33	21	8	8	0	1	62	16	585
2017	Unilingual English	32	32	18	10	6	0	1	65	16	180
2017	Either English or French	22	16	30	22	9	0	0	38	32	31

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	23	12	6	5	1	77	11	535
2019	Unilingual English	55	19	13	6	6	1	74	12	182
2017	Bilingual	59	22	11	5	2	1	82	7	590
2017	Unilingual English	48	28	13	5	5	1	77	10	181
2017	Either English or French	51	13	22	7	0	7	68	7	31

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	12	6	1	3	0	7	89	4	540
2019	Unilingual English	76	8	3	3	4	1	6	90	7	183
2017	Bilingual	72	11	6	4	4	0	3	86	8	588
2017	Unilingual English	65	14	7	6	6	1	1	81	12	181
2017	Either English or French	61	17	9	3	6	0	3	81	9	31

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	71	12	6	3	5	0	2	86	8	538
2019	Unilingual English	75	10	5	3	6	1	0	86	9	183
2017	Bilingual	55	28	9	3	3	0	2	85	6	588
2017	Unilingual English	51	22	18	5	2	0	2	75	7	181
2017	Either English or French	58	27	6	0	6	0	3	88	6	31

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	59	25	9	3	3	1	85	6	538
2019	Unilingual English	64	22	7	3	4	0	86	8	182
2017	Bilingual	55	19	11	8	5	2	76	13	588
2017	Unilingual English	51	22	11	8	7	1	73	15	181
2017	Either English or French	36	28	24	0	9	3	66	9	31

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	21	9	7	6	1	78	13	535
2019	Unilingual English	59	16	12	5	7	0	75	13	183
2017	Bilingual	52	17	7	2	2	20	86	5	587
2017	Unilingual English	53	9	5	2	0	31	90	2	181
2017	Either English or French	52	13	0	0	3	32	96	4	31

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	55	16	8	3	1	17	86	4	531
2019	Unilingual English	67	5	3	1	2	22	93	4	181
2017	Bilingual	64	19	6	1	1	8	90	3	585
2017	Unilingual English	64	18	8	1	2	7	88	3	180
2017	Either English or French	65	23	6	0	3	3	91	3	31

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	72	16	5	2	2	0	5	91	4	537
2019	Unilingual English	76	13	5	3	0	1	3	92	3	184
2017	Bilingual	76	8	5	3	3	0	6	89	6	590
2017	Unilingual English	59	13	9	5	10	1	4	75	16	181
2017	Either English or French	66	9	16	0	9	0	0	75	9	31

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	80	9	4	1	3	3	93	4	537
2019	Unilingual English	63	16	10	4	7	1	79	11	183
2017	Bilingual	53	26	12	3	2	3	82	5	589
2017	Unilingual English	50	23	17	6	2	1	74	8	181
2017	Either English or French	48	24	16	3	6	3	74	10	31

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	27	10	5	2	0	2	82	8	537
2019	Unilingual English	54	27	9	6	3	0	1	81	10	182

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	34	36	13	5	46	18	539
2019	Unilingual English	15	32	36	11	6	47	17	185
2017	Bilingual	8	26	38	19	9	34	28	590
2017	Unilingual English	11	24	43	15	8	35	22	181
2017	Either English or French	8	26	44	9	13	34	22	31

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	19	39	22	10	32	30	537
2019	Unilingual English	9	19	43	19	9	29	28	182
2017	Bilingual	12	24	39	16	9	26	35	589
2017	Unilingual English	13	25	37	20	5	25	37	180
2017	Either English or French	13	20	51	13	4	16	33	30

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	32	39	15	7	4	2	73	11	538
2019	Unilingual English	30	35	19	7	5	4	68	12	184
2017	Bilingual	28	43	10	10	5	4	75	15	590
2017	Unilingual English	24	36	17	14	5	5	63	20	181
2017	Either English or French	15	44	10	13	18	0	59	31	31

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	35	17	13	11	1	58	24	541
2019	Unilingual English	25	30	18	17	9	1	56	26	183
2017	Bilingual	16	37	15	18	13	1	54	31	588
2017	Unilingual English	16	38	10	18	16	2	55	34	181
2017	Either English or French	19	22	13	22	18	6	44	42	31

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	17	83	540
2019	Unilingual English	15	85	185
2017	Bilingual	15	85	588
2017	Unilingual English	21	79	181
2017	Either English or French	20	80	31
2014	Bilingual	16	84	573
2014	Unilingual English	15	85	154
2014	Either English or French	14	86	36

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	80	20	90
2019	Unilingual English	73	27	29
2017	Bilingual	78	22	88
2017	Unilingual English	83	17	41
2014	Bilingual	78	22	89
2014	Unilingual English	67	33	24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	35	1	14	1	0	84	15	71
2019	Unilingual English	42	38	0	9	11	0	80	20	19
2017	Bilingual	53	30	6	9	1	2	84	10	69
2017	Unilingual English	60	32	3	6	0	0	92	6	34
2014	Bilingual	58	31	4	6	1	0	88	7	68
2014	Unilingual English	57	31	0	12	0	0	88	12	16

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	33	23	10	10	1	0	23	77	540
2019	Unilingual English	19	33	24	12	11	2	0	19	81	184
2017	Bilingual	22	26	19	14	16	2	0	23	77	589
2017	Unilingual English	19	27	20	15	16	1	1	19	81	180
2017	Either English or French	22	15	25	16	19	3	0	23	77	31

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	61	39	413
2019	Unilingual English	57	43	147

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	40	60	409
2019	Unilingual English	41	59	142

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	23	18	17	18	3	7	42	38	407
2019	Unilingual English	10	27	16	19	19	1	8	40	42	140
2017	Bilingual	10	18	15	20	27	1	9	32	52	444
2017	Unilingual English	10	21	12	16	30	3	7	35	51	143
2017	Either English or French	19	13	8	24	28	4	5	35	57	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	4	14	16	19	36	3	8	20	62	406
2019	Unilingual English	6	22	8	16	44	1	3	29	63	140
2017	Bilingual	2	5	8	19	58	2	6	8	83	442
2017	Unilingual English	3	8	7	14	63	2	3	11	82	143
2017	Either English or French	0	0	7	22	71	0	0	0	93	23

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	18	19	12	13	1	4	54	26	530
2019	Unilingual English	34	23	16	11	10	0	6	61	23	176

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Safety Canada by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment