2019 Public Service Employee Survey Results for Public Safety Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 40 5 17 6 0 0 73 22 311
2019 3 to 10 years in current department or agency 29 46 5 13 7 0 0 75 20 261
2019 11 to 20 years in current department or agency 30 46 4 16 4 0 0 76 20 112
2019 More than 20 years in current department or agency 47 37 0 16 0 0 0 84 16 11
2017 Less than 3 years in current department or agency 30 51 3 9 5 0 0 82 15 341
2017 3 to 10 years in current department or agency 30 47 4 13 5 0 0 77 19 328
2017 11 to 20 years in current department or agency 32 50 9 7 3 0 0 81 9 107
2014 Less than 3 years in current department or agency 39 42 4 8 8 0 0 80 16 171
2014 3 to 10 years in current department or agency 30 51 5 11 3 0 0 81 15 485
2014 11 to 20 years in current department or agency 31 45 6 14 4 0 0 76 18 89
2014 More than 20 years in current department or agency 36 19 9 18 18 0 0 55 36 11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 67 16 4 8 4 0 0 83 12 310
2019 3 to 10 years in current department or agency 67 19 5 5 3 0 1 86 9 261
2019 11 to 20 years in current department or agency 69 12 5 9 3 1 0 83 12 112
2019 More than 20 years in current department or agency 71 15 6 0 8 0 0 87 8 11
2017 Less than 3 years in current department or agency 63 20 7 7 4 0 0 83 10 340
2017 3 to 10 years in current department or agency 62 25 5 5 3 0 0 86 8 328
2017 11 to 20 years in current department or agency 65 21 4 7 3 0 0 86 10 107
2014 Less than 3 years in current department or agency 66 12 6 12 4 0 0 78 16 171
2014 3 to 10 years in current department or agency 66 19 4 7 5 0 0 84 12 485
2014 11 to 20 years in current department or agency 56 24 7 9 3 0 1 81 12 89
2014 More than 20 years in current department or agency 55 9 9 18 9 0 0 64 27 11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 30 4 10 10 0 0 77 19 311
2019 3 to 10 years in current department or agency 48 31 6 9 6 0 0 79 15 261
2019 11 to 20 years in current department or agency 41 36 4 13 5 0 0 78 18 112
2019 More than 20 years in current department or agency 55 21 16 8 0 0 0 76 8 11
2017 Less than 3 years in current department or agency 48 33 5 9 5 0 0 81 14 339
2017 3 to 10 years in current department or agency 38 36 9 10 7 0 0 74 17 327
2017 11 to 20 years in current department or agency 42 40 7 6 4 0 0 83 11 107
2014 Less than 3 years in current department or agency 50 26 10 10 4 0 0 76 14 171
2014 3 to 10 years in current department or agency 42 34 6 11 7 0 0 76 18 485
2014 11 to 20 years in current department or agency 44 39 4 9 3 0 0 83 12 89
2014 More than 20 years in current department or agency 55 18 0 9 18 0 0 73 27 11

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 31 13 14 8 1 0 64 23 306
2019 3 to 10 years in current department or agency 29 40 11 13 8 0 0 69 20 262
2019 11 to 20 years in current department or agency 23 48 14 11 4 0 0 71 15 111
2019 More than 20 years in current department or agency 47 6 31 16 0 0 0 53 16 11
2018 Less than 3 years in current department or agency 25 45 10 14 6 0 1 70 20 309
2018 3 to 10 years in current department or agency 23 44 8 17 7 0 0 67 24 277
2018 11 to 20 years in current department or agency 20 54 9 10 7 0 0 74 17 103
2018 More than 20 years in current department or agency 41 38 21 0 0 0 0 79 0 10
2017 Less than 3 years in current department or agency 24 41 10 15 9 0 1 65 24 340
2017 3 to 10 years in current department or agency 30 39 11 12 8 0 0 69 20 328
2017 11 to 20 years in current department or agency 24 46 12 12 6 0 0 70 18 107
2014 Less than 3 years in current department or agency 26 41 9 16 7 1 1 68 23 171
2014 3 to 10 years in current department or agency 23 38 13 17 9 0 0 61 26 485
2014 11 to 20 years in current department or agency 23 32 13 24 7 0 0 56 31 89
2014 More than 20 years in current department or agency 36 19 9 18 18 0 0 55 36 11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 29 12 6 3 0 1 80 9 311
2019 3 to 10 years in current department or agency 43 39 8 7 3 0 0 82 10 262
2019 11 to 20 years in current department or agency 47 36 7 8 2 0 0 83 10 112
2019 More than 20 years in current department or agency 55 30 8 8 0 0 0 85 8 11
2017 Less than 3 years in current department or agency 51 36 5 5 3 0 0 87 8 338
2017 3 to 10 years in current department or agency 41 41 6 9 3 1 0 83 12 328
2017 11 to 20 years in current department or agency 46 40 7 2 4 0 0 86 6 107
2014 Less than 3 years in current department or agency 43 41 8 6 1 1 1 85 7 171
2014 3 to 10 years in current department or agency 44 34 11 6 4 1 0 79 10 484
2014 11 to 20 years in current department or agency 38 34 8 11 4 3 0 75 16 89
2014 More than 20 years in current department or agency 36 37 18 9 0 0 0 73 9 11

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 29 9 5 5 0 0 81 10 311
2019 3 to 10 years in current department or agency 46 32 8 9 5 0 0 78 15 258
2019 11 to 20 years in current department or agency 40 35 11 8 5 1 1 75 13 112
2019 More than 20 years in current department or agency 71 21 0 0 8 0 0 92 8 11
2018 Less than 3 years in current department or agency 43 34 12 8 4 0 0 76 12 309
2018 3 to 10 years in current department or agency 37 33 12 13 6 0 0 70 18 275
2018 11 to 20 years in current department or agency 40 32 8 12 9 0 0 72 21 103
2018 More than 20 years in current department or agency 54 30 0 0 16 0 0 84 16 10
2017 Less than 3 years in current department or agency 41 32 7 11 7 1 0 74 18 341
2017 3 to 10 years in current department or agency 39 31 10 10 10 0 0 70 20 328
2017 11 to 20 years in current department or agency 42 32 7 13 6 0 0 74 19 107
2014 Less than 3 years in current department or agency 42 30 12 9 7 0 1 72 16 171
2014 3 to 10 years in current department or agency 31 35 12 12 10 0 0 66 23 484
2014 11 to 20 years in current department or agency 24 36 7 11 19 1 1 62 31 89
2014 More than 20 years in current department or agency 27 28 9 9 27 0 0 55 36 11

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 31 13 10 2 0 0 75 12 309
2019 3 to 10 years in current department or agency 42 36 11 6 5 0 0 78 11 261
2019 11 to 20 years in current department or agency 35 45 7 5 9 0 0 80 14 112
2019 More than 20 years in current department or agency 46 14 32 8 0 0 0 60 8 11
2018 Less than 3 years in current department or agency 32 42 15 8 3 0 0 74 11 308
2018 3 to 10 years in current department or agency 32 44 8 9 7 0 0 77 15 275
2018 11 to 20 years in current department or agency 34 45 9 7 5 0 0 79 12 103
2018 More than 20 years in current department or agency 30 40 0 30 0 0 0 70 30 10
2017 Less than 3 years in current department or agency 31 46 9 9 5 0 0 76 14 341
2017 3 to 10 years in current department or agency 28 47 7 12 6 0 0 75 18 327
2017 11 to 20 years in current department or agency 42 38 13 5 2 0 0 80 7 107
2014 Less than 3 years in current department or agency 34 41 11 9 5 0 0 75 14 171
2014 3 to 10 years in current department or agency 24 38 13 14 11 0 0 62 25 485
2014 11 to 20 years in current department or agency 39 32 7 13 10 0 0 70 23 89
2014 More than 20 years in current department or agency 9 73 0 0 18 0 0 82 18 11

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 37 11 7 6 0 0 77 13 311
2019 3 to 10 years in current department or agency 39 29 12 12 7 0 0 68 19 262
2019 11 to 20 years in current department or agency 23 41 18 7 10 0 0 64 17 112
2019 More than 20 years in current department or agency 23 23 30 24 0 0 0 46 24 11
2018 Less than 3 years in current department or agency 34 32 12 15 6 1 0 67 21 310
2018 3 to 10 years in current department or agency 27 33 12 17 11 0 0 60 27 277
2018 11 to 20 years in current department or agency 21 42 14 14 9 0 0 64 23 103
2018 More than 20 years in current department or agency 41 9 10 0 40 0 0 50 40 10
2017 Less than 3 years in current department or agency 33 37 10 11 7 1 0 71 18 341
2017 3 to 10 years in current department or agency 28 36 14 14 9 0 0 64 22 328
2017 11 to 20 years in current department or agency 34 37 10 12 7 0 0 71 19 107
2014 Less than 3 years in current department or agency 33 38 14 7 8 0 1 72 14 171
2014 3 to 10 years in current department or agency 20 30 17 17 16 0 0 50 33 485
2014 11 to 20 years in current department or agency 15 35 17 16 17 0 0 50 33 89
2014 More than 20 years in current department or agency 9 28 18 36 9 0 0 37 45 11

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 37 10 14 6 0 0 70 20 309
2019 3 to 10 years in current department or agency 32 37 10 14 7 0 0 68 21 260
2019 11 to 20 years in current department or agency 28 43 11 9 9 0 0 71 18 111
2019 More than 20 years in current department or agency 22 38 0 16 24 0 0 60 40 11
2018 Less than 3 years in current department or agency 30 40 12 15 4 0 0 69 18 310
2018 3 to 10 years in current department or agency 27 34 15 15 10 0 0 60 24 276
2018 11 to 20 years in current department or agency 27 40 13 12 8 0 0 67 20 103
2018 More than 20 years in current department or agency 41 9 30 20 0 0 0 50 20 10
2017 Less than 3 years in current department or agency 22 47 10 12 8 0 1 69 21 341
2017 3 to 10 years in current department or agency 23 44 9 16 7 0 0 67 24 328
2017 11 to 20 years in current department or agency 35 38 10 12 4 1 0 74 16 107

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 33 7 4 2 1 0 86 7 309
2019 3 to 10 years in current department or agency 46 35 9 5 4 0 0 81 9 261
2019 11 to 20 years in current department or agency 45 43 5 0 7 0 0 89 7 110
2019 More than 20 years in current department or agency 46 22 32 0 0 0 0 68 0 11
2018 Less than 3 years in current department or agency 42 39 11 6 1 0 0 82 7 312
2018 3 to 10 years in current department or agency 42 38 10 7 4 0 0 80 10 275
2018 11 to 20 years in current department or agency 43 41 8 5 2 1 0 85 7 103
2018 More than 20 years in current department or agency 50 20 30 0 0 0 0 70 0 10
2017 Less than 3 years in current department or agency 45 36 7 6 5 1 0 81 11 341
2017 3 to 10 years in current department or agency 36 38 11 10 4 1 0 75 14 328
2017 11 to 20 years in current department or agency 48 36 6 6 3 1 0 85 9 107
2014 Less than 3 years in current department or agency 46 37 9 6 2 0 0 83 8 170
2014 3 to 10 years in current department or agency 35 35 13 11 7 0 0 70 18 485
2014 11 to 20 years in current department or agency 33 37 11 15 3 0 0 71 19 89
2014 More than 20 years in current department or agency 9 55 9 27 0 0 0 64 27 11

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 37 12 7 5 0 0 76 12 310
2019 3 to 10 years in current department or agency 41 33 10 9 8 0 0 73 17 261
2019 11 to 20 years in current department or agency 29 41 11 6 13 0 0 70 19 112
2019 More than 20 years in current department or agency 31 30 8 8 24 0 0 60 32 11
2018 Less than 3 years in current department or agency 32 38 14 12 3 0 0 70 16 310
2018 3 to 10 years in current department or agency 33 32 10 14 10 0 0 65 24 274
2018 11 to 20 years in current department or agency 27 44 12 8 10 0 0 70 18 103
2018 More than 20 years in current department or agency 41 30 0 9 20 0 0 71 29 10
2017 Less than 3 years in current department or agency 34 36 13 9 8 0 0 70 17 341
2017 3 to 10 years in current department or agency 30 38 11 12 10 0 0 68 21 328
2017 11 to 20 years in current department or agency 34 33 12 13 8 0 0 67 21 107

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 30 12 3 2 0 0 82 6 310
2019 3 to 10 years in current department or agency 54 32 9 2 2 0 0 87 4 262
2019 11 to 20 years in current department or agency 58 31 8 1 2 0 0 89 3 112
2019 More than 20 years in current department or agency 52 40 8 0 0 0 0 92 0 11
2018 Less than 3 years in current department or agency 49 32 14 3 1 0 0 81 4 309
2018 3 to 10 years in current department or agency 48 38 9 2 3 0 0 85 5 275
2018 11 to 20 years in current department or agency 57 34 5 1 2 0 0 92 3 101
2018 More than 20 years in current department or agency 52 48 0 0 0 0 0 100 0 10
2017 Less than 3 years in current department or agency 45 39 9 5 2 0 0 84 7 340
2017 3 to 10 years in current department or agency 49 35 8 5 3 0 0 84 8 328
2017 11 to 20 years in current department or agency 60 30 6 3 1 0 0 90 4 107
2014 Less than 3 years in current department or agency 59 27 11 1 2 0 0 86 3 171
2014 3 to 10 years in current department or agency 54 27 10 4 4 1 0 82 8 484
2014 11 to 20 years in current department or agency 61 27 8 3 1 0 0 88 4 89
2014 More than 20 years in current department or agency 64 27 0 0 9 0 0 91 9 11

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 39 10 8 6 1 0 76 13 309
2019 3 to 10 years in current department or agency 35 42 11 8 4 0 0 77 12 262
2019 11 to 20 years in current department or agency 32 49 6 9 5 0 0 80 14 111
2019 More than 20 years in current department or agency 14 37 24 16 8 0 0 51 25 11
2018 Less than 3 years in current department or agency 32 39 12 12 5 0 0 71 17 311
2018 3 to 10 years in current department or agency 26 41 11 13 9 0 0 68 21 275
2018 11 to 20 years in current department or agency 32 41 10 11 6 0 0 72 18 102
2018 More than 20 years in current department or agency 30 55 0 9 6 0 0 84 16 10
2017 Less than 3 years in current department or agency 36 35 11 11 5 1 0 72 17 338
2017 3 to 10 years in current department or agency 30 43 11 9 7 0 0 73 16 327
2017 11 to 20 years in current department or agency 36 39 9 11 5 0 0 75 16 107
2014 Less than 3 years in current department or agency 32 40 10 9 8 1 0 73 17 171
2014 3 to 10 years in current department or agency 22 39 14 13 12 0 0 61 25 485
2014 11 to 20 years in current department or agency 21 39 5 19 15 0 1 60 34 89
2014 More than 20 years in current department or agency 9 37 18 18 18 0 0 46 36 11

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 35 11 7 7 0 0 74 14 311
2019 3 to 10 years in current department or agency 41 34 11 9 6 0 0 75 14 262
2019 11 to 20 years in current department or agency 37 39 11 5 8 0 0 76 13 112
2019 More than 20 years in current department or agency 46 21 16 16 0 0 0 68 16 11
2018 Less than 3 years in current department or agency 34 38 15 10 3 0 0 72 13 308
2018 3 to 10 years in current department or agency 32 36 12 11 8 0 0 68 19 272
2018 11 to 20 years in current department or agency 38 33 12 11 6 0 0 71 17 103
2018 More than 20 years in current department or agency 21 37 24 11 6 0 0 58 18 10
2017 Less than 3 years in current department or agency 41 29 14 8 7 0 0 70 15 340
2017 3 to 10 years in current department or agency 33 38 13 10 6 0 0 71 16 328
2017 11 to 20 years in current department or agency 40 31 13 7 9 0 0 71 16 107
2014 Less than 3 years in current department or agency 39 32 16 6 6 0 0 71 13 170
2014 3 to 10 years in current department or agency 28 34 12 14 12 0 0 62 26 485
2014 11 to 20 years in current department or agency 30 32 13 13 12 0 0 62 25 89
2014 More than 20 years in current department or agency 19 27 36 0 18 0 0 46 18 11

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 35 15 7 5 0 0 73 12 306
2019 3 to 10 years in current department or agency 32 43 9 10 5 1 0 76 15 261
2019 11 to 20 years in current department or agency 24 46 13 8 8 0 1 71 16 108
2019 More than 20 years in current department or agency 46 14 16 16 8 0 0 60 24 11
2018 Less than 3 years in current department or agency 30 37 16 11 5 0 1 68 16 310
2018 3 to 10 years in current department or agency 31 31 14 14 9 0 1 63 23 274
2018 11 to 20 years in current department or agency 25 46 9 11 9 0 0 71 20 103
2018 More than 20 years in current department or agency 41 9 10 33 6 0 0 50 40 10
2017 Less than 3 years in current department or agency 36 36 11 8 7 1 1 73 16 337
2017 3 to 10 years in current department or agency 30 40 11 13 6 0 0 70 19 328
2017 11 to 20 years in current department or agency 33 42 9 9 7 0 0 74 16 107
2014 Less than 3 years in current department or agency 39 32 15 8 6 0 1 71 14 171
2014 3 to 10 years in current department or agency 26 36 14 15 9 0 0 62 24 485
2014 11 to 20 years in current department or agency 24 33 13 16 12 1 0 58 28 89
2014 More than 20 years in current department or agency 27 28 27 0 18 0 0 55 18 11

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 35 10 7 2 0 0 80 10 310
2019 3 to 10 years in current department or agency 46 34 10 5 6 0 0 79 11 263
2019 11 to 20 years in current department or agency 40 41 10 5 5 0 0 80 10 111
2019 More than 20 years in current department or agency 52 8 0 32 8 0 0 60 40 11
2018 Less than 3 years in current department or agency 36 43 11 7 2 0 0 79 9 312
2018 3 to 10 years in current department or agency 35 40 12 8 6 0 0 75 14 275
2018 11 to 20 years in current department or agency 36 41 16 4 3 0 0 78 7 103
2018 More than 20 years in current department or agency 39 44 10 6 0 0 0 83 6 10
2017 Less than 3 years in current department or agency 40 37 10 8 6 0 0 76 14 338
2017 3 to 10 years in current department or agency 35 38 11 10 5 0 0 74 15 326
2017 11 to 20 years in current department or agency 40 41 10 5 3 0 0 82 8 107
2014 Less than 3 years in current department or agency 43 35 12 6 5 0 0 77 10 171
2014 3 to 10 years in current department or agency 28 38 14 10 9 0 0 66 19 485
2014 11 to 20 years in current department or agency 37 37 8 10 8 0 0 74 18 89
2014 More than 20 years in current department or agency 18 46 9 18 9 0 0 64 27 11

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 31 18 6 5 0 0 71 11 309
2019 3 to 10 years in current department or agency 26 38 18 12 5 0 0 65 17 259
2019 11 to 20 years in current department or agency 25 33 25 10 6 0 2 59 16 112
2019 More than 20 years in current department or agency 39 21 24 8 8 0 0 60 15 11
2018 Less than 3 years in current department or agency 33 34 17 7 9 0 0 67 16 312
2018 3 to 10 years in current department or agency 24 34 24 9 9 0 0 58 19 277
2018 11 to 20 years in current department or agency 16 31 33 14 7 0 0 47 21 103
2018 More than 20 years in current department or agency 28 34 28 0 9 0 0 63 9 10
2017 Less than 3 years in current department or agency 33 32 19 9 5 0 1 66 14 341
2017 3 to 10 years in current department or agency 23 36 20 11 8 0 1 60 20 328
2017 11 to 20 years in current department or agency 25 37 19 13 6 0 0 62 19 107
2014 Less than 3 years in current department or agency 27 40 16 9 8 0 0 66 18 171
2014 3 to 10 years in current department or agency 27 33 19 12 8 0 0 61 20 484
2014 11 to 20 years in current department or agency 32 26 26 5 11 0 1 58 16 89
2014 More than 20 years in current department or agency 36 37 0 0 27 0 0 73 27 11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 10 22 35 18 12 2 2 31 33 309
2019 3 to 10 years in current department or agency 13 26 37 18 4 0 1 23 40 262
2019 11 to 20 years in current department or agency 9 25 51 11 4 0 0 16 34 112
2019 More than 20 years in current department or agency 0 31 46 15 8 0 0 23 31 11
2018 Less than 3 years in current department or agency 11 26 37 19 6 0 1 26 37 312
2018 3 to 10 years in current department or agency 16 28 38 13 4 0 1 17 44 277
2018 11 to 20 years in current department or agency 17 30 35 14 3 0 0 17 47 101
2018 More than 20 years in current department or agency 6 29 41 13 10 0 0 24 35 10
2017 Less than 3 years in current department or agency 11 23 43 14 5 2 2 20 35 340
2017 3 to 10 years in current department or agency 16 31 36 11 4 0 2 16 48 328
2017 11 to 20 years in current department or agency 14 30 37 12 5 0 3 17 45 106
2014 Less than 3 years in current department or agency 15 20 31 23 8 2 1 32 37 171
2014 3 to 10 years in current department or agency 18 26 38 13 4 0 1 17 44 485
2014 11 to 20 years in current department or agency 10 35 43 6 4 0 1 11 45 89
2014 More than 20 years in current department or agency 9 28 36 9 18 0 0 27 37 11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 19 25 25 16 2 1 41 33 307
2019 3 to 10 years in current department or agency 17 22 25 24 10 0 1 34 41 261
2019 11 to 20 years in current department or agency 12 27 37 14 8 0 2 22 40 112
2019 More than 20 years in current department or agency 8 41 24 7 6 8 8 15 57 11
2018 Less than 3 years in current department or agency 13 26 22 24 11 3 1 37 40 311
2018 3 to 10 years in current department or agency 22 23 32 17 6 1 0 23 45 277
2018 11 to 20 years in current department or agency 24 23 28 17 7 0 0 25 47 101
2018 More than 20 years in current department or agency 6 31 30 22 10 0 0 33 37 10
2017 Less than 3 years in current department or agency 11 18 27 23 14 5 3 40 31 339
2017 3 to 10 years in current department or agency 16 24 30 20 8 1 2 29 41 327
2017 11 to 20 years in current department or agency 18 29 28 14 7 1 3 22 49 106
2014 Less than 3 years in current department or agency 14 21 26 17 16 6 1 35 37 171
2014 3 to 10 years in current department or agency 24 30 27 12 6 1 1 18 55 484
2014 11 to 20 years in current department or agency 23 29 31 14 2 1 0 16 53 89
2014 More than 20 years in current department or agency 27 0 46 0 18 0 9 20 30 11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 14 23 32 21 7 1 2 29 38 309
2019 3 to 10 years in current department or agency 22 26 31 16 4 0 1 20 49 263
2019 11 to 20 years in current department or agency 17 29 32 15 4 1 1 20 47 112
2019 More than 20 years in current department or agency 15 8 32 23 14 0 8 40 25 11
2018 Less than 3 years in current department or agency 21 20 32 17 7 2 1 25 42 311
2018 3 to 10 years in current department or agency 24 27 31 13 3 0 2 17 51 274
2017 Less than 3 years in current department or agency 19 22 30 17 6 2 3 25 43 341
2017 3 to 10 years in current department or agency 23 24 31 15 4 1 2 19 48 328
2017 11 to 20 years in current department or agency 27 27 30 12 2 0 2 14 55 105
2014 Less than 3 years in current department or agency 22 24 26 14 9 4 2 24 48 171
2014 3 to 10 years in current department or agency 31 27 28 10 3 0 2 12 59 485
2014 11 to 20 years in current department or agency 29 33 22 11 3 1 1 14 63 89
2014 More than 20 years in current department or agency 45 28 0 9 9 0 9 20 80 11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 7 17 37 25 11 0 2 37 25 310
2019 3 to 10 years in current department or agency 13 25 31 23 7 1 1 30 38 257
2019 11 to 20 years in current department or agency 10 19 50 13 8 0 2 21 29 109
2019 More than 20 years in current department or agency 8 40 23 16 6 0 8 24 51 11
2018 Less than 3 years in current department or agency 16 18 28 25 11 1 1 36 35 310
2018 3 to 10 years in current department or agency 16 23 40 16 4 0 0 20 40 276
2018 11 to 20 years in current department or agency 14 30 43 10 4 0 0 14 44 100
2018 More than 20 years in current department or agency 20 9 52 9 10 0 0 19 29 10
2017 Less than 3 years in current department or agency 13 24 25 25 10 1 2 36 38 337
2017 3 to 10 years in current department or agency 16 27 38 12 5 0 2 17 44 326
2017 11 to 20 years in current department or agency 17 26 34 15 5 1 2 21 44 106
2014 Less than 3 years in current department or agency 14 15 29 22 17 3 1 40 30 171
2014 3 to 10 years in current department or agency 17 27 34 15 4 1 1 20 46 485
2014 11 to 20 years in current department or agency 17 30 33 16 1 1 1 18 48 89
2014 More than 20 years in current department or agency 36 18 10 18 18 0 0 36 54 11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 12 24 26 18 16 2 2 35 37 308
2019 3 to 10 years in current department or agency 25 22 28 16 6 1 1 23 48 262
2019 11 to 20 years in current department or agency 20 31 29 15 4 0 1 19 51 111
2019 More than 20 years in current department or agency 32 24 23 6 8 0 8 15 61 11
2018 Less than 3 years in current department or agency 18 24 26 16 10 3 3 27 45 311
2018 3 to 10 years in current department or agency 30 30 26 12 2 0 0 14 60 277
2017 Less than 3 years in current department or agency 21 21 25 17 9 4 4 28 45 338
2017 3 to 10 years in current department or agency 32 27 25 9 5 1 2 14 61 328
2017 11 to 20 years in current department or agency 32 26 31 5 5 0 1 10 58 105
2014 Less than 3 years in current department or agency 22 21 22 17 14 3 2 33 44 171
2014 3 to 10 years in current department or agency 33 28 23 12 3 1 1 15 62 485
2014 11 to 20 years in current department or agency 33 32 23 4 6 0 1 11 66 89
2014 More than 20 years in current department or agency 54 10 27 9 0 0 0 9 64 11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 19 25 25 14 13 2 1 28 46 308
2019 3 to 10 years in current department or agency 23 27 27 17 5 1 1 22 51 262
2019 11 to 20 years in current department or agency 22 31 30 12 4 0 0 17 53 110
2019 More than 20 years in current department or agency 15 39 25 14 0 0 8 15 59 11
2018 Less than 3 years in current department or agency 23 24 25 14 8 3 3 23 50 311
2018 3 to 10 years in current department or agency 28 30 25 10 3 1 1 14 60 276
2018 11 to 20 years in current department or agency 31 32 21 13 2 0 2 15 64 100
2018 More than 20 years in current department or agency 20 39 20 0 13 0 9 15 64 10
2017 Less than 3 years in current department or agency 19 20 31 13 10 3 3 24 43 340
2017 3 to 10 years in current department or agency 24 26 30 13 5 0 2 18 51 328
2017 11 to 20 years in current department or agency 22 33 20 14 8 0 2 23 57 106
2014 Less than 3 years in current department or agency 16 18 26 16 15 5 3 34 38 170
2014 3 to 10 years in current department or agency 18 22 32 18 7 1 3 26 41 484
2014 11 to 20 years in current department or agency 15 23 35 16 7 0 4 24 40 89
2014 More than 20 years in current department or agency 18 18 46 18 0 0 0 18 36 11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 10 22 36 20 11 1 1 31 32 310
2019 3 to 10 years in current department or agency 23 20 35 15 5 0 1 20 44 260
2019 11 to 20 years in current department or agency 22 23 41 8 4 2 0 13 46 112
2019 More than 20 years in current department or agency 15 0 39 8 14 16 8 28 20 11
2018 Less than 3 years in current department or agency 19 25 28 17 7 2 1 25 46 312
2018 3 to 10 years in current department or agency 24 28 36 10 3 0 0 12 52 277
2018 11 to 20 years in current department or agency 32 30 30 6 1 1 0 7 63 102
2018 More than 20 years in current department or agency 26 11 20 10 24 0 9 38 41 10
2017 Less than 3 years in current department or agency 18 19 29 16 10 4 4 28 41 341
2017 3 to 10 years in current department or agency 24 24 36 9 4 1 2 13 50 328
2017 11 to 20 years in current department or agency 22 30 32 7 7 2 0 14 53 107
2014 Less than 3 years in current department or agency 21 22 26 15 11 4 2 27 45 170
2014 3 to 10 years in current department or agency 29 26 29 11 4 0 1 16 55 485
2014 11 to 20 years in current department or agency 22 33 31 11 1 0 2 12 57 89
2014 More than 20 years in current department or agency 37 18 18 9 18 0 0 27 55 11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 26 29 14 8 0 0 22 49 311
2019 3 to 10 years in current department or agency 23 27 32 13 5 1 0 17 51 261
2019 11 to 20 years in current department or agency 23 28 28 13 8 0 0 21 51 112
2019 More than 20 years in current department or agency 8 8 32 31 22 0 0 53 15 11
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 73 17 5 4 2 0 0 90 5 311
2019 3 to 10 years in current department or agency 73 16 4 4 3 0 1 89 7 262
2019 11 to 20 years in current department or agency 71 15 7 4 2 0 2 87 6 112
2019 More than 20 years in current department or agency 62 0 30 0 8 0 0 62 8 11
2017 Less than 3 years in current department or agency 71 14 7 5 2 0 1 86 7 341
2017 3 to 10 years in current department or agency 74 16 3 4 2 0 0 91 6 328
2017 11 to 20 years in current department or agency 70 17 8 2 2 0 1 88 4 107
2014 Less than 3 years in current department or agency 70 15 3 8 4 0 0 85 11 171
2014 3 to 10 years in current department or agency 74 15 4 4 2 0 1 90 6 484
2014 11 to 20 years in current department or agency 69 20 4 1 4 0 1 90 6 89
2014 More than 20 years in current department or agency 46 27 0 9 18 0 0 73 27 11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 26 13 7 7 5 4 71 15 310
2019 3 to 10 years in current department or agency 33 31 13 11 7 2 3 67 19 263
2019 11 to 20 years in current department or agency 31 29 13 10 10 4 4 65 21 112
2019 More than 20 years in current department or agency 0 44 15 24 16 0 0 44 40 11
2018 Less than 3 years in current department or agency 28 28 16 9 7 6 5 64 18 311
2018 3 to 10 years in current department or agency 21 34 15 13 9 6 2 61 23 275
2018 11 to 20 years in current department or agency 18 39 19 11 9 4 1 59 21 103
2018 More than 20 years in current department or agency 0 40 24 0 17 19 0 49 21 10
2017 Less than 3 years in current department or agency 30 25 12 10 10 7 5 63 23 341
2017 3 to 10 years in current department or agency 29 32 13 12 9 2 2 64 22 326
2017 11 to 20 years in current department or agency 26 38 11 12 6 4 2 69 19 107
2014 Less than 3 years in current department or agency 35 33 11 7 5 5 5 75 13 171
2014 3 to 10 years in current department or agency 27 30 14 13 10 3 3 60 25 485
2014 11 to 20 years in current department or agency 23 35 10 8 17 3 4 63 26 89
2014 More than 20 years in current department or agency 18 28 27 0 27 0 0 46 27 11

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 22 6 11 6 0 0 77 17 311
2019 3 to 10 years in current department or agency 50 27 5 11 7 0 0 77 18 263
2019 11 to 20 years in current department or agency 43 30 10 4 13 0 0 73 17 112
2019 More than 20 years in current department or agency 12 40 8 16 24 0 0 52 40 11
2018 Less than 3 years in current department or agency 50 27 6 10 5 1 0 78 16 310
2018 3 to 10 years in current department or agency 47 22 9 12 9 1 0 69 21 276
2018 11 to 20 years in current department or agency 41 31 7 10 11 0 0 72 21 102
2018 More than 20 years in current department or agency 27 43 0 24 6 0 0 70 30 10
2017 Less than 3 years in current department or agency 47 27 7 10 9 0 0 74 19 341
2017 3 to 10 years in current department or agency 45 27 8 11 9 0 1 72 20 328
2017 11 to 20 years in current department or agency 52 25 8 5 10 0 0 77 15 107
2014 Less than 3 years in current department or agency 45 31 9 9 5 2 0 77 14 171
2014 3 to 10 years in current department or agency 39 24 11 15 10 0 0 64 25 485
2014 11 to 20 years in current department or agency 35 27 11 14 13 0 0 62 27 89
2014 More than 20 years in current department or agency 27 28 9 0 36 0 0 55 36 11

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 29 6 6 4 0 0 84 10 309
2019 3 to 10 years in current department or agency 56 28 5 7 4 0 0 83 11 263
2019 11 to 20 years in current department or agency 48 34 5 5 8 0 0 81 13 111
2019 More than 20 years in current department or agency 61 8 8 16 8 0 0 68 24 11
2018 Less than 3 years in current department or agency 53 31 5 6 3 1 0 86 9 308
2018 3 to 10 years in current department or agency 45 36 6 7 5 0 0 82 12 276
2018 11 to 20 years in current department or agency 49 31 8 6 7 0 0 80 13 102
2018 More than 20 years in current department or agency 73 17 0 10 0 0 0 90 10 10
2017 Less than 3 years in current department or agency 50 29 6 9 5 0 0 79 15 341
2017 3 to 10 years in current department or agency 46 35 8 8 3 0 0 80 11 324
2017 11 to 20 years in current department or agency 52 31 8 4 5 0 0 83 9 107
2014 Less than 3 years in current department or agency 50 33 6 7 3 1 0 83 11 171
2014 3 to 10 years in current department or agency 41 34 10 10 5 0 0 75 16 485
2014 11 to 20 years in current department or agency 42 29 13 7 9 0 0 71 16 89
2014 More than 20 years in current department or agency 18 46 9 27 0 0 0 64 27 11

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 30 9 5 2 0 0 84 7 311
2019 3 to 10 years in current department or agency 52 32 6 6 4 1 0 84 10 263
2019 11 to 20 years in current department or agency 44 37 8 5 6 0 0 80 12 112
2019 More than 20 years in current department or agency 23 30 23 0 24 0 0 53 24 11
2018 Less than 3 years in current department or agency 45 40 6 6 1 1 1 86 7 309
2018 3 to 10 years in current department or agency 41 40 8 7 4 0 0 81 11 276
2018 11 to 20 years in current department or agency 41 34 15 5 4 0 0 76 9 103
2018 More than 20 years in current department or agency 28 48 10 13 0 0 0 76 13 10
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 23 10 5 6 1 3 78 11 311
2019 3 to 10 years in current department or agency 62 20 9 3 4 0 1 83 8 262
2019 11 to 20 years in current department or agency 53 25 8 6 6 1 2 80 12 111
2019 More than 20 years in current department or agency 52 8 24 8 0 0 8 66 8 11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 30 8 7 8 1 1 76 15 310
2019 3 to 10 years in current department or agency 46 29 9 7 7 0 1 77 14 261
2019 11 to 20 years in current department or agency 36 36 10 8 8 0 1 73 17 112
2019 More than 20 years in current department or agency 40 29 16 8 8 0 0 68 15 11
2018 Less than 3 years in current department or agency 42 37 7 9 4 1 0 79 13 310
2018 3 to 10 years in current department or agency 39 32 12 11 6 0 0 71 17 275
2018 11 to 20 years in current department or agency 29 36 15 8 11 0 0 66 19 101
2018 More than 20 years in current department or agency 63 20 10 6 0 0 0 83 6 10
2017 Less than 3 years in current department or agency 39 37 8 8 7 1 0 77 15 341
2017 3 to 10 years in current department or agency 39 38 8 9 5 1 0 78 14 328
2017 11 to 20 years in current department or agency 43 35 3 10 8 1 0 79 18 107
2014 Less than 3 years in current department or agency 46 32 10 5 6 1 0 79 12 171
2014 3 to 10 years in current department or agency 39 29 10 11 9 1 0 69 21 485
2014 11 to 20 years in current department or agency 32 38 11 10 9 0 0 70 19 89
2014 More than 20 years in current department or agency 27 37 18 0 18 0 0 64 18 11

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 26 7 7 5 1 3 80 12 309
2019 3 to 10 years in current department or agency 52 25 12 5 4 1 1 78 10 262
2019 11 to 20 years in current department or agency 38 32 12 6 9 1 3 72 15 111
2019 More than 20 years in current department or agency 46 22 8 0 8 16 0 82 9 11
2018 Less than 3 years in current department or agency 49 30 9 7 3 2 0 80 10 311
2018 3 to 10 years in current department or agency 43 30 11 9 7 0 0 73 16 275
2018 11 to 20 years in current department or agency 38 31 15 7 8 1 0 69 15 101
2018 More than 20 years in current department or agency 50 23 10 10 6 0 0 73 17 10
2017 Less than 3 years in current department or agency 48 29 6 7 6 3 1 80 13 341
2017 3 to 10 years in current department or agency 43 33 10 5 6 2 1 79 11 327
2017 11 to 20 years in current department or agency 46 24 14 10 6 0 0 70 16 107
2014 Less than 3 years in current department or agency 51 29 7 3 6 2 1 82 10 171
2014 3 to 10 years in current department or agency 41 26 13 9 7 2 1 69 17 485
2014 11 to 20 years in current department or agency 38 27 12 11 7 4 0 68 19 89
2014 More than 20 years in current department or agency 27 46 0 0 27 0 0 73 27 11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 26 7 6 6 0 2 80 13 308
2019 3 to 10 years in current department or agency 46 27 10 9 7 0 0 74 16 261
2019 11 to 20 years in current department or agency 40 35 10 6 9 0 1 75 14 112
2019 More than 20 years in current department or agency 44 24 0 24 8 0 0 68 32 11
2018 Less than 3 years in current department or agency 45 33 8 9 4 1 0 78 14 310
2018 3 to 10 years in current department or agency 42 28 14 8 8 0 0 70 16 274
2018 11 to 20 years in current department or agency 39 30 12 9 10 0 0 69 19 100
2018 More than 20 years in current department or agency 50 9 10 10 20 0 0 59 30 10
2017 Less than 3 years in current department or agency 48 28 8 9 6 1 0 77 14 341
2017 3 to 10 years in current department or agency 44 30 7 12 6 1 1 75 18 327
2017 11 to 20 years in current department or agency 40 31 14 8 5 1 1 72 14 107
2014 Less than 3 years in current department or agency 46 30 8 6 8 1 0 77 14 171
2014 3 to 10 years in current department or agency 41 27 10 12 9 0 0 69 21 485
2014 11 to 20 years in current department or agency 34 33 10 14 9 0 0 66 24 89
2014 More than 20 years in current department or agency 36 28 18 9 9 0 0 64 18 11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 85 7 2 2 2 0 1 93 5 307
2019 3 to 10 years in current department or agency 79 12 5 1 2 0 1 91 3 262
2019 11 to 20 years in current department or agency 79 11 4 3 1 0 3 93 4 110
2019 More than 20 years in current department or agency 92 0 8 0 0 0 0 92 0 11
2017 Less than 3 years in current department or agency 82 9 4 2 2 0 1 92 4 341
2017 3 to 10 years in current department or agency 80 14 2 2 2 0 1 95 3 328
2017 11 to 20 years in current department or agency 80 14 4 1 1 0 1 94 2 107
2014 Less than 3 years in current department or agency 80 13 3 2 0 0 1 94 2 171
2014 3 to 10 years in current department or agency 79 10 3 4 2 0 2 91 6 485
2014 11 to 20 years in current department or agency 72 15 7 1 3 1 0 88 5 89
2014 More than 20 years in current department or agency 55 18 0 9 9 0 9 80 20 11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 18 6 5 6 3 4 82 12 309
2019 3 to 10 years in current department or agency 60 17 8 6 3 2 4 82 10 260
2019 11 to 20 years in current department or agency 60 16 8 5 4 2 4 81 10 110
2019 More than 20 years in current department or agency 48 23 8 0 8 0 14 82 9 11
2017 Less than 3 years in current department or agency 50 21 4 5 6 7 6 82 13 341
2017 3 to 10 years in current department or agency 48 22 7 7 7 3 6 77 15 326
2017 11 to 20 years in current department or agency 48 21 7 7 5 5 7 79 13 107
2014 Less than 3 years in current department or agency 46 14 9 10 5 6 10 71 18 171
2014 3 to 10 years in current department or agency 36 19 12 7 10 6 9 66 20 485
2014 11 to 20 years in current department or agency 37 21 9 8 14 3 8 65 25 89
2014 More than 20 years in current department or agency 18 46 0 0 9 18 9 88 12 11

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 19 6 3 3 1 0 88 6 311
2019 3 to 10 years in current department or agency 66 18 8 4 3 0 0 85 7 263
2019 11 to 20 years in current department or agency 57 27 3 4 6 1 1 86 11 110
2019 More than 20 years in current department or agency 46 16 14 0 24 0 0 62 24 11
2018 Less than 3 years in current department or agency 64 20 6 5 4 1 0 85 8 311
2018 3 to 10 years in current department or agency 57 22 7 6 6 1 0 80 13 275
2018 11 to 20 years in current department or agency 47 27 11 5 9 1 0 75 14 101
2018 More than 20 years in current department or agency 50 21 0 13 6 9 0 78 22 10
2017 Less than 3 years in current department or agency 60 25 6 2 6 1 0 86 8 341
2017 3 to 10 years in current department or agency 57 26 9 4 3 1 0 84 7 327
2017 11 to 20 years in current department or agency 56 24 7 7 5 1 0 81 12 107

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 23 6 7 6 1 0 81 13 309
2019 3 to 10 years in current department or agency 51 30 7 5 7 0 0 81 11 263
2019 11 to 20 years in current department or agency 42 35 9 6 8 0 0 77 14 112
2019 More than 20 years in current department or agency 40 45 0 8 8 0 0 85 15 11
2018 Less than 3 years in current department or agency 51 25 9 9 5 1 0 76 14 309
2018 3 to 10 years in current department or agency 45 28 13 8 6 0 0 73 14 274
2018 11 to 20 years in current department or agency 38 28 16 10 9 0 0 65 19 100
2018 More than 20 years in current department or agency 55 39 0 0 6 0 0 94 6 10
2017 Less than 3 years in current department or agency 53 25 8 5 9 0 0 78 14 341
2017 3 to 10 years in current department or agency 47 29 10 7 6 0 0 77 13 326
2017 11 to 20 years in current department or agency 56 18 9 9 7 0 0 74 16 107
2014 Less than 3 years in current department or agency 47 33 9 4 7 1 0 80 11 171
2014 3 to 10 years in current department or agency 42 27 10 9 12 0 0 69 21 484
2014 11 to 20 years in current department or agency 40 31 10 8 12 0 0 70 19 88
2014 More than 20 years in current department or agency 45 28 9 0 18 0 0 73 18 11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 49 15 13 4 1 0 68 18 91
2019 3 to 10 years in current department or agency 17 48 15 12 4 0 4 68 17 114
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 26 12 9 5 6 0 73 14 308
2019 3 to 10 years in current department or agency 28 39 12 10 9 3 0 68 19 260
2019 11 to 20 years in current department or agency 17 40 16 16 6 5 0 59 24 112
2019 More than 20 years in current department or agency 12 32 32 8 16 0 0 44 24 11
2018 Less than 3 years in current department or agency 35 28 15 11 5 6 0 66 18 311
2018 3 to 10 years in current department or agency 18 34 19 14 10 4 0 55 25 277
2018 11 to 20 years in current department or agency 13 36 17 17 12 5 0 51 31 103
2018 More than 20 years in current department or agency 10 28 24 0 6 31 0 56 9 10
2017 Less than 3 years in current department or agency 37 31 11 7 8 6 0 72 17 341
2017 3 to 10 years in current department or agency 20 40 12 11 12 4 0 63 24 328
2017 11 to 20 years in current department or agency 27 34 14 12 11 2 0 62 24 107
2014 Less than 3 years in current department or agency 25 32 11 13 7 12 0 64 23 171
2014 3 to 10 years in current department or agency 11 30 20 14 17 8 0 44 33 485
2014 11 to 20 years in current department or agency 14 30 20 18 13 4 0 47 32 89
2014 More than 20 years in current department or agency 9 28 27 18 9 9 0 40 30 11

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 33 14 8 7 1 0 70 15 309
2019 3 to 10 years in current department or agency 27 34 15 13 11 1 0 61 24 260
2019 11 to 20 years in current department or agency 13 36 18 21 11 1 0 50 32 111
2019 More than 20 years in current department or agency 6 31 40 8 16 0 0 37 24 11
2018 Less than 3 years in current department or agency 33 27 16 14 7 2 0 62 21 312
2018 3 to 10 years in current department or agency 15 32 17 18 16 2 0 47 35 277
2018 11 to 20 years in current department or agency 15 29 15 23 15 3 0 45 39 103
2018 More than 20 years in current department or agency 10 62 10 10 6 0 0 73 17 10
2017 Less than 3 years in current department or agency 33 35 12 9 9 2 0 69 19 340
2017 3 to 10 years in current department or agency 18 36 15 14 16 1 0 55 30 327
2017 11 to 20 years in current department or agency 26 31 15 10 16 1 0 58 27 107
2014 Less than 3 years in current department or agency 26 30 18 12 8 7 0 59 21 171
2014 3 to 10 years in current department or agency 9 31 19 20 20 1 0 40 41 483
2014 11 to 20 years in current department or agency 15 22 20 25 18 0 0 37 43 89
2014 More than 20 years in current department or agency 9 18 37 9 27 0 0 27 36 11

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 34 17 13 7 3 0 61 21 308
2019 3 to 10 years in current department or agency 17 33 15 20 13 2 0 51 34 258
2019 11 to 20 years in current department or agency 7 39 20 16 14 4 0 48 30 111
2019 More than 20 years in current department or agency 12 24 40 8 16 0 0 37 24 11
2018 Less than 3 years in current department or agency 21 30 19 18 7 5 0 55 26 310
2018 3 to 10 years in current department or agency 10 27 20 19 21 2 0 38 42 276
2018 11 to 20 years in current department or agency 6 27 19 26 18 4 0 34 46 102
2018 More than 20 years in current department or agency 10 44 10 20 6 9 0 60 29 10
2017 Less than 3 years in current department or agency 26 32 14 13 10 5 1 62 24 341
2017 3 to 10 years in current department or agency 11 29 22 20 16 3 0 41 37 328
2017 11 to 20 years in current department or agency 16 29 18 19 16 4 0 46 36 107
2014 Less than 3 years in current department or agency 17 30 17 18 9 8 0 52 30 170
2014 3 to 10 years in current department or agency 6 26 18 23 22 4 0 33 47 485
2014 11 to 20 years in current department or agency 8 22 17 34 18 2 0 30 53 89
2014 More than 20 years in current department or agency 9 18 37 9 18 9 0 30 30 11

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 29 19 16 12 1 0 52 29 309
2019 3 to 10 years in current department or agency 17 32 17 20 13 1 0 50 33 260
2019 11 to 20 years in current department or agency 6 38 20 26 10 0 0 44 36 112
2019 More than 20 years in current department or agency 12 8 32 15 32 0 0 20 48 11
2018 Less than 3 years in current department or agency 18 29 19 20 11 3 0 49 32 311
2018 3 to 10 years in current department or agency 10 30 17 23 18 2 0 41 42 278
2018 11 to 20 years in current department or agency 7 28 18 32 13 2 0 36 46 103
2018 More than 20 years in current department or agency 20 30 9 22 20 0 0 50 42 10
2017 Less than 3 years in current department or agency 22 32 11 17 13 5 0 58 31 340
2017 3 to 10 years in current department or agency 14 30 17 20 18 2 0 45 38 328
2017 11 to 20 years in current department or agency 13 33 15 23 14 2 0 47 38 107
2014 Less than 3 years in current department or agency 12 33 15 20 12 7 0 49 35 171
2014 3 to 10 years in current department or agency 7 28 17 25 21 2 0 35 47 485
2014 11 to 20 years in current department or agency 3 28 13 28 26 1 0 32 55 89
2014 More than 20 years in current department or agency 9 27 28 18 18 0 0 36 36 11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 29 16 5 3 2 1 76 8 311
2019 3 to 10 years in current department or agency 37 29 19 6 3 5 2 71 10 261
2019 11 to 20 years in current department or agency 31 38 17 7 3 4 0 72 10 112
2019 More than 20 years in current department or agency 23 38 15 8 8 8 0 66 17 11
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 31 41 13 10 5 0 0 72 14 310
2019 3 to 10 years in current department or agency 21 40 18 13 7 0 1 62 20 263
2019 11 to 20 years in current department or agency 22 48 16 11 3 0 1 70 13 112
2019 More than 20 years in current department or agency 23 33 9 8 26 0 0 56 34 10
2018 Less than 3 years in current department or agency 23 40 20 14 3 0 0 64 17 310
2018 3 to 10 years in current department or agency 18 43 20 10 9 1 0 61 19 276
2018 11 to 20 years in current department or agency 21 42 20 12 4 1 0 63 16 102
2018 More than 20 years in current department or agency 43 16 10 20 0 11 0 66 22 10
2017 Less than 3 years in current department or agency 27 43 15 8 5 2 0 71 14 339
2017 3 to 10 years in current department or agency 22 45 17 8 8 1 0 67 16 327
2017 11 to 20 years in current department or agency 30 37 18 10 4 1 0 68 14 106
2014 Less than 3 years in current department or agency 25 41 16 10 6 2 0 67 17 171
2014 3 to 10 years in current department or agency 23 39 19 11 7 2 0 63 18 485
2014 11 to 20 years in current department or agency 19 37 23 17 4 0 0 56 20 89
2014 More than 20 years in current department or agency 27 37 9 18 9 0 0 64 27 11

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 32 21 12 8 7 1 55 22 310
2019 3 to 10 years in current department or agency 9 31 19 24 15 2 0 41 39 262
2019 11 to 20 years in current department or agency 2 39 20 26 9 4 0 43 36 110
2019 More than 20 years in current department or agency 8 52 0 32 8 0 0 60 40 11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 31 15 10 6 5 1 67 17 309
2019 3 to 10 years in current department or agency 22 40 18 11 6 2 2 64 17 263
2019 11 to 20 years in current department or agency 22 47 11 12 6 0 1 70 19 112
2019 More than 20 years in current department or agency 41 36 16 0 8 0 0 76 8 11
2018 Less than 3 years in current department or agency 26 39 14 11 5 2 2 68 17 311
2018 3 to 10 years in current department or agency 29 34 17 11 7 1 0 64 19 277
2018 11 to 20 years in current department or agency 26 42 13 9 6 2 2 71 15 102
2018 More than 20 years in current department or agency 64 0 10 17 0 9 0 70 19 10
2017 Less than 3 years in current department or agency 32 36 12 11 6 2 1 70 17 340
2017 3 to 10 years in current department or agency 30 37 14 10 7 3 0 69 17 328
2017 11 to 20 years in current department or agency 45 33 10 6 4 1 0 79 10 105
2014 Less than 3 years in current department or agency 36 27 13 15 3 6 1 67 19 171
2014 3 to 10 years in current department or agency 29 36 13 10 7 3 1 68 18 485
2014 11 to 20 years in current department or agency 32 40 7 8 9 3 1 76 17 89
2014 More than 20 years in current department or agency 18 46 9 9 9 9 0 70 20 11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 32 17 6 5 3 0 71 11 307
2019 3 to 10 years in current department or agency 25 37 21 9 7 1 0 63 15 262
2019 11 to 20 years in current department or agency 28 37 21 11 4 0 0 65 15 111
2019 More than 20 years in current department or agency 32 44 16 0 8 0 0 76 8 11
2018 Less than 3 years in current department or agency 29 41 20 5 3 1 1 71 9 312
2018 3 to 10 years in current department or agency 26 37 18 9 9 1 0 64 18 274
2018 11 to 20 years in current department or agency 27 41 15 6 11 0 0 68 17 103
2018 More than 20 years in current department or agency 54 29 10 0 6 0 0 83 6 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 22 15 23 11 10 13 6 45 26 309
2019 3 to 10 years in current department or agency 15 21 17 17 17 9 3 41 39 262
2019 11 to 20 years in current department or agency 8 28 19 18 19 9 0 39 40 110
2019 More than 20 years in current department or agency 7 23 30 25 15 0 0 30 40 11
2018 Less than 3 years in current department or agency 18 18 19 14 12 16 2 44 32 311
2018 3 to 10 years in current department or agency 8 21 21 15 25 9 1 32 45 277
2018 11 to 20 years in current department or agency 11 15 19 23 20 9 4 29 49 103
2018 More than 20 years in current department or agency 20 11 10 24 6 28 0 43 42 10
2017 Less than 3 years in current department or agency 14 20 15 15 13 19 5 44 36 340
2017 3 to 10 years in current department or agency 12 21 18 17 21 11 2 37 43 328
2017 11 to 20 years in current department or agency 16 30 15 18 15 4 1 49 35 106
2014 Less than 3 years in current department or agency 21 16 18 16 13 14 3 44 35 171
2014 3 to 10 years in current department or agency 8 19 17 21 24 9 3 31 50 485
2014 11 to 20 years in current department or agency 13 13 25 10 31 9 0 28 44 89
2014 More than 20 years in current department or agency 9 9 37 18 27 0 0 18 45 11

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 22 38 13 13 11 3 0 62 25 311
2019 3 to 10 years in current department or agency 18 34 18 18 12 1 0 52 30 263
2019 11 to 20 years in current department or agency 10 37 21 19 12 2 0 47 32 112
2019 More than 20 years in current department or agency 0 38 22 0 40 0 0 38 40 11
2018 Less than 3 years in current department or agency 19 30 20 16 10 5 0 51 28 309
2018 3 to 10 years in current department or agency 15 28 16 20 19 1 0 44 40 276
2018 11 to 20 years in current department or agency 10 38 19 19 13 1 0 48 33 103
2018 More than 20 years in current department or agency 41 9 10 24 6 0 9 55 33 10
2017 Less than 3 years in current department or agency 25 32 16 10 8 8 1 62 20 339
2017 3 to 10 years in current department or agency 22 37 13 15 11 2 0 60 27 327
2017 11 to 20 years in current department or agency 18 37 18 13 14 1 0 55 27 107
2014 Less than 3 years in current department or agency 22 33 14 14 11 4 1 59 26 171
2014 3 to 10 years in current department or agency 12 24 18 19 25 2 0 38 45 483
2014 11 to 20 years in current department or agency 12 31 13 19 22 2 0 44 43 89
2014 More than 20 years in current department or agency 9 36 19 9 27 0 0 45 36 11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 24 33 10 12 16 3 2 60 29 310
2019 3 to 10 years in current department or agency 21 28 16 15 18 1 2 49 35 263
2019 11 to 20 years in current department or agency 12 28 19 15 24 1 1 40 40 112
2019 More than 20 years in current department or agency 16 15 30 8 30 0 0 32 38 11
2018 Less than 3 years in current department or agency 19 28 16 14 15 7 2 51 32 312
2018 3 to 10 years in current department or agency 14 25 15 16 26 1 3 40 44 275
2018 11 to 20 years in current department or agency 8 28 14 28 22 0 1 36 50 102
2018 More than 20 years in current department or agency 0 31 21 10 29 0 9 34 43 10
2017 Less than 3 years in current department or agency 20 32 13 14 13 6 3 57 29 341
2017 3 to 10 years in current department or agency 16 27 15 15 25 1 1 44 41 328
2017 11 to 20 years in current department or agency 20 21 12 15 27 1 5 43 44 107
2014 Less than 3 years in current department or agency 17 22 13 21 18 5 4 43 43 171
2014 3 to 10 years in current department or agency 10 19 10 23 35 1 1 30 60 485
2014 11 to 20 years in current department or agency 5 13 14 19 45 1 2 19 66 89
2014 More than 20 years in current department or agency 0 10 27 18 36 0 9 11 60 11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 26 12 4 4 0 2 81 7 310
2019 3 to 10 years in current department or agency 51 22 13 7 2 1 3 76 10 262
2019 11 to 20 years in current department or agency 42 32 13 8 3 2 1 76 11 111
2019 More than 20 years in current department or agency 37 47 15 0 0 0 0 85 0 11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 14 7 6 9 2 10 75 17 311
2019 3 to 10 years in current department or agency 52 8 11 7 10 1 12 69 19 262
2019 11 to 20 years in current department or agency 48 9 9 7 14 0 12 65 25 111
2019 More than 20 years in current department or agency 46 0 14 15 16 0 8 50 35 11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 22 16 7 6 1 2 70 14 311
2019 3 to 10 years in current department or agency 47 23 13 11 4 1 2 72 15 262
2019 11 to 20 years in current department or agency 46 22 19 3 7 2 2 71 10 111
2019 More than 20 years in current department or agency 22 25 29 24 0 0 0 47 24 11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 19 17 9 11 3 2 60 21 308
2019 3 to 10 years in current department or agency 43 19 17 9 9 2 2 64 18 261
2019 11 to 20 years in current department or agency 37 29 19 5 7 2 1 68 12 110
2019 More than 20 years in current department or agency 14 25 45 0 8 0 8 42 8 11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 8 6 3 7 2 9 82 11 311
2019 3 to 10 years in current department or agency 54 9 10 6 7 2 11 73 15 261
2019 11 to 20 years in current department or agency 45 15 12 8 10 2 8 67 20 109
2019 More than 20 years in current department or agency 31 8 23 6 8 0 24 51 19 11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 74 10 6 3 2 3 2 88 6 311
2019 3 to 10 years in current department or agency 72 13 6 2 0 1 5 91 2 261
2019 11 to 20 years in current department or agency 70 14 7 2 4 2 2 87 6 109
2019 More than 20 years in current department or agency 70 6 15 0 8 0 0 76 8 11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 75 6 7 1 2 4 4 88 4 309
2019 3 to 10 years in current department or agency 75 6 6 1 4 4 5 88 5 260
2019 11 to 20 years in current department or agency 68 6 12 2 5 6 2 80 7 111
2019 More than 20 years in current department or agency 86 6 8 0 0 0 0 92 0 11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 76 7 5 3 1 0 8 91 4 309
2019 3 to 10 years in current department or agency 79 4 4 1 2 2 9 93 3 261
2019 11 to 20 years in current department or agency 78 5 4 0 4 2 8 92 4 111
2019 More than 20 years in current department or agency 86 6 0 0 0 0 8 100 0 11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 37 20 9 4 4 0 66 13 310
2019 3 to 10 years in current department or agency 22 42 18 15 3 1 0 64 18 261
2019 11 to 20 years in current department or agency 12 53 18 9 3 5 1 69 13 112
2019 More than 20 years in current department or agency 7 47 21 8 0 16 0 65 10 11
2018 Less than 3 years in current department or agency 21 40 22 9 3 5 0 64 12 312
2018 3 to 10 years in current department or agency 15 40 17 15 9 2 0 57 25 277
2018 11 to 20 years in current department or agency 16 37 21 12 10 3 0 55 23 102
2018 More than 20 years in current department or agency 28 31 21 13 6 0 0 59 20 10
2017 Less than 3 years in current department or agency 23 41 18 8 7 4 0 67 15 340
2017 3 to 10 years in current department or agency 19 39 17 13 7 4 1 61 21 328
2017 11 to 20 years in current department or agency 22 31 23 8 11 4 0 56 20 107

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 32 11 8 3 2 0 78 11 309
2019 3 to 10 years in current department or agency 33 35 16 9 5 2 0 69 14 262
2019 11 to 20 years in current department or agency 23 55 11 4 5 2 0 79 9 109
2019 More than 20 years in current department or agency 20 47 25 8 0 0 0 68 8 11
2018 Less than 3 years in current department or agency 38 40 11 5 2 4 0 81 8 311
2018 3 to 10 years in current department or agency 26 39 18 8 6 3 0 67 15 274
2018 11 to 20 years in current department or agency 21 49 17 8 4 1 0 71 12 103
2018 More than 20 years in current department or agency 43 51 0 6 0 0 0 94 6 10
2017 Less than 3 years in current department or agency 38 39 10 6 5 3 0 79 11 339
2017 3 to 10 years in current department or agency 30 44 10 9 5 2 0 76 14 327
2017 11 to 20 years in current department or agency 38 38 12 6 4 3 0 78 9 107
2014 Less than 3 years in current department or agency 41 36 12 5 1 5 0 81 7 171
2014 3 to 10 years in current department or agency 29 36 18 8 6 4 0 67 14 485
2014 11 to 20 years in current department or agency 23 41 18 8 5 4 0 67 14 89
2014 More than 20 years in current department or agency 36 10 36 9 9 0 0 46 18 11

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 48 28 12 5 4 3 0 78 9 311
2019 3 to 10 years in current department or agency 42 35 12 4 4 2 0 79 8 260
2019 11 to 20 years in current department or agency 40 39 9 4 6 2 0 80 10 111
2019 More than 20 years in current department or agency 31 44 25 0 0 0 0 75 0 11
2018 Less than 3 years in current department or agency 41 34 14 5 2 4 0 78 7 310
2018 3 to 10 years in current department or agency 31 39 17 6 4 2 0 72 10 274
2018 11 to 20 years in current department or agency 29 41 15 6 4 5 0 74 10 103
2018 More than 20 years in current department or agency 19 64 0 6 0 10 0 93 7 10
2017 Less than 3 years in current department or agency 36 37 13 3 4 7 0 78 7 339
2017 3 to 10 years in current department or agency 33 35 14 6 6 6 1 73 12 327
2017 11 to 20 years in current department or agency 41 33 16 3 3 4 1 78 6 107
2014 Less than 3 years in current department or agency 40 35 12 2 0 10 1 84 3 171
2014 3 to 10 years in current department or agency 32 32 21 4 4 7 0 69 9 483
2014 11 to 20 years in current department or agency 34 32 23 2 2 7 0 71 5 89
2014 More than 20 years in current department or agency 27 9 37 9 9 9 0 40 20 11

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 34 5 4 2 0 0 89 6 310
2019 3 to 10 years in current department or agency 42 36 12 6 4 0 0 78 10 262
2019 11 to 20 years in current department or agency 33 42 14 6 4 0 0 76 11 111
2019 More than 20 years in current department or agency 20 40 24 16 0 0 0 60 16 11
2018 Less than 3 years in current department or agency 46 38 10 4 1 0 0 84 5 310
2018 3 to 10 years in current department or agency 33 40 13 8 6 0 0 73 14 274
2018 11 to 20 years in current department or agency 25 47 12 7 7 0 1 73 15 102
2018 More than 20 years in current department or agency 39 55 0 0 6 0 0 94 6 10
2017 Less than 3 years in current department or agency 52 32 8 6 3 0 0 84 9 341
2017 3 to 10 years in current department or agency 36 41 10 8 5 0 0 77 13 327
2017 11 to 20 years in current department or agency 37 38 8 12 5 0 0 75 17 107
2014 Less than 3 years in current department or agency 50 31 11 4 2 2 1 83 6 171
2014 3 to 10 years in current department or agency 30 37 17 7 8 1 0 68 15 485
2014 11 to 20 years in current department or agency 32 38 8 16 7 0 0 70 22 89
2014 More than 20 years in current department or agency 36 28 9 9 18 0 0 64 27 11

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 29 15 11 5 1 0 68 16 310
2019 3 to 10 years in current department or agency 28 29 17 13 12 0 0 58 25 262
2019 11 to 20 years in current department or agency 19 37 19 14 12 0 0 55 26 112
2019 More than 20 years in current department or agency 21 7 32 24 16 0 0 28 40 11
2018 Less than 3 years in current department or agency 34 28 19 11 7 1 0 63 19 311
2018 3 to 10 years in current department or agency 18 30 22 14 16 0 0 48 30 275
2018 11 to 20 years in current department or agency 15 30 19 21 14 1 0 45 36 102
2018 More than 20 years in current department or agency 39 25 17 10 9 0 0 63 20 10
2017 Less than 3 years in current department or agency 32 33 16 10 10 0 0 65 19 341
2017 3 to 10 years in current department or agency 22 30 19 14 14 0 0 53 28 327
2017 11 to 20 years in current department or agency 24 28 19 13 16 0 0 52 29 107
2014 Less than 3 years in current department or agency 25 39 16 12 9 1 0 64 20 171
2014 3 to 10 years in current department or agency 11 30 19 19 20 1 0 41 40 485
2014 11 to 20 years in current department or agency 15 25 12 26 22 0 0 39 48 89
2014 More than 20 years in current department or agency 9 46 9 0 36 0 0 55 36 11

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 31 13 11 5 0 0 71 16 309
2019 3 to 10 years in current department or agency 29 33 16 11 11 0 0 62 22 262
2019 11 to 20 years in current department or agency 17 42 14 15 11 1 0 60 26 112
2019 More than 20 years in current department or agency 21 23 15 24 16 0 0 44 40 11
2018 Less than 3 years in current department or agency 33 31 20 10 6 0 0 64 16 309
2018 3 to 10 years in current department or agency 19 35 19 14 14 0 0 54 27 272
2018 11 to 20 years in current department or agency 14 37 17 22 10 0 0 51 32 103
2018 More than 20 years in current department or agency 39 25 10 26 0 0 0 63 26 10
2017 Less than 3 years in current department or agency 34 36 10 12 8 0 0 70 20 340
2017 3 to 10 years in current department or agency 23 35 16 15 11 0 0 58 26 328
2017 11 to 20 years in current department or agency 24 36 16 12 12 0 0 60 24 107
2014 Less than 3 years in current department or agency 27 43 10 12 7 1 1 70 20 171
2014 3 to 10 years in current department or agency 14 30 18 20 18 0 0 44 38 485
2014 11 to 20 years in current department or agency 14 27 17 27 15 0 0 41 42 89
2014 More than 20 years in current department or agency 18 37 9 0 36 0 0 55 36 11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 23 14 14 10 2 0 61 25 310
2019 3 to 10 years in current department or agency 31 23 16 13 13 3 0 56 27 261
2019 11 to 20 years in current department or agency 26 28 16 14 13 3 0 56 27 112
2019 More than 20 years in current department or agency 21 0 31 15 16 16 0 25 38 11
2018 Less than 3 years in current department or agency 28 22 20 15 10 5 1 52 27 311
2018 3 to 10 years in current department or agency 21 24 19 14 19 3 0 46 35 274
2018 11 to 20 years in current department or agency 17 29 28 15 8 3 0 48 23 103
2018 More than 20 years in current department or agency 43 20 17 20 0 0 0 63 20 10
2017 Less than 3 years in current department or agency 28 24 18 14 12 4 1 55 27 340
2017 3 to 10 years in current department or agency 22 24 18 15 16 5 0 49 32 327
2017 11 to 20 years in current department or agency 27 20 19 16 15 2 1 48 32 107
2014 Less than 3 years in current department or agency 26 25 19 13 13 3 1 53 27 171
2014 3 to 10 years in current department or agency 14 20 20 17 25 5 0 35 44 485
2014 11 to 20 years in current department or agency 21 18 18 18 18 7 1 42 39 89
2014 More than 20 years in current department or agency 27 19 9 9 27 9 0 50 40 11
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 50 23 27 311
2019 3 to 10 years in current department or agency 47 23 31 263
2019 11 to 20 years in current department or agency 33 23 43 112
2019 More than 20 years in current department or agency 30 16 53 11
2018 Less than 3 years in current department or agency 49 20 31 311
2018 3 to 10 years in current department or agency 55 18 27 278
2018 11 to 20 years in current department or agency 48 21 31 103
2018 More than 20 years in current department or agency 67 11 22 10
2017 Less than 3 years in current department or agency 51 19 30 340
2017 3 to 10 years in current department or agency 49 16 35 328
2017 11 to 20 years in current department or agency 43 26 32 107
2014 Less than 3 years in current department or agency 48 25 27 171
2014 3 to 10 years in current department or agency 57 14 29 484
2014 11 to 20 years in current department or agency 28 27 46 89
2014 More than 20 years in current department or agency 46 27 27 11

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 2 40 45 4 4 5 161
2019 3 to 10 years in current department or agency 8 29 55 3 3 1 126
2018 Less than 3 years in current department or agency 3 24 56 3 7 6 151
2018 3 to 10 years in current department or agency 4 19 61 5 1 10 156
2017 Less than 3 years in current department or agency 3 21 52 4 15 5 171
2017 3 to 10 years in current department or agency 2 15 68 5 1 9 160
2017 11 to 20 years in current department or agency 13 22 63 0 2 0 46
2014 Less than 3 years in current department or agency 3 22 49 7 9999 19 82
2014 3 to 10 years in current department or agency 3 16 70 6 9999 5 276
2014 11 to 20 years in current department or agency 28 16 43 8 9999 4 25
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 38 8 7 6 1 4 78 14 309
2019 3 to 10 years in current department or agency 38 43 7 5 4 0 4 84 9 261
2019 11 to 20 years in current department or agency 38 47 4 4 0 0 7 91 4 111
2019 More than 20 years in current department or agency 24 47 15 8 0 0 6 75 8 11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 19 8 4 2 8 4 85 7 308
2019 3 to 10 years in current department or agency 57 22 8 4 2 3 4 85 7 262
2019 11 to 20 years in current department or agency 56 24 7 1 1 4 7 90 2 111
2019 More than 20 years in current department or agency 31 40 15 8 0 0 6 75 8 11
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 20 80 311
2019 3 to 10 years in current department or agency 17 83 262
2018 Less than 3 years in current department or agency 16 84 311
2018 3 to 10 years in current department or agency 23 77 278

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 42 58 57
2019 3 to 10 years in current department or agency 49 51 43
2018 Less than 3 years in current department or agency 39 61 49
2018 3 to 10 years in current department or agency 43 57 64

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 62 38 57
2019 3 to 10 years in current department or agency 64 36 43
2018 Less than 3 years in current department or agency 77 23 49
2018 3 to 10 years in current department or agency 72 28 64

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 57
2018 3 to 10 years in current department or agency 15 85 64

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 57
2019 3 to 10 years in current department or agency 0 100 43
2018 Less than 3 years in current department or agency 0 100 49
2018 3 to 10 years in current department or agency 0 100 64

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 57
2019 3 to 10 years in current department or agency 0 100 43
2018 Less than 3 years in current department or agency 12 88 49

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 43
2018 Less than 3 years in current department or agency 0 100 49

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 35 65 57
2019 3 to 10 years in current department or agency 43 57 42
2018 Less than 3 years in current department or agency 33 67 49
2018 3 to 10 years in current department or agency 32 68 64

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 43 57 57
2019 3 to 10 years in current department or agency 36 64 42
2018 Less than 3 years in current department or agency 44 56 49
2018 3 to 10 years in current department or agency 44 56 64

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 45 55 57
2019 3 to 10 years in current department or agency 41 59 42
2018 Less than 3 years in current department or agency 46 54 49
2018 3 to 10 years in current department or agency 48 52 64

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 44 56 57
2019 3 to 10 years in current department or agency 30 70 42
2018 Less than 3 years in current department or agency 38 62 49
2018 3 to 10 years in current department or agency 48 52 64

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 33 67 57
2019 3 to 10 years in current department or agency 33 67 42
2018 Less than 3 years in current department or agency 32 68 49
2018 3 to 10 years in current department or agency 33 67 64

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 68 32 57
2019 3 to 10 years in current department or agency 46 54 42
2018 Less than 3 years in current department or agency 58 42 49
2018 3 to 10 years in current department or agency 45 55 64

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 47 53 57
2019 3 to 10 years in current department or agency 25 75 42
2018 Less than 3 years in current department or agency 29 71 49
2018 3 to 10 years in current department or agency 32 68 64

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 57
2019 3 to 10 years in current department or agency 0 100 42
2018 Less than 3 years in current department or agency 0 100 49
2018 3 to 10 years in current department or agency 0 100 64

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 57
2018 Less than 3 years in current department or agency 12 88 49
2018 3 to 10 years in current department or agency 9 91 64

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 14 86 57

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 51 49 57
2019 3 to 10 years in current department or agency 38 62 42
2018 Less than 3 years in current department or agency 43 57 49
2018 3 to 10 years in current department or agency 49 51 64

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 28 72 57
2019 3 to 10 years in current department or agency 11 89 42
2018 Less than 3 years in current department or agency 30 70 49
2018 3 to 10 years in current department or agency 26 74 64

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 55 45 57
2019 3 to 10 years in current department or agency 51 49 42
2018 Less than 3 years in current department or agency 60 40 49
2018 3 to 10 years in current department or agency 61 39 64

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 26 74 57
2019 3 to 10 years in current department or agency 27 73 42
2018 Less than 3 years in current department or agency 26 74 49
2018 3 to 10 years in current department or agency 37 63 64

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 57
2018 Less than 3 years in current department or agency 16 84 49
2018 3 to 10 years in current department or agency 10 90 64

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 57
2019 3 to 10 years in current department or agency 11 89 42
2018 Less than 3 years in current department or agency 10 90 49
2018 3 to 10 years in current department or agency 20 80 64

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 10 90 57
2019 3 to 10 years in current department or agency 11 89 42
2018 Less than 3 years in current department or agency 13 87 49
2018 3 to 10 years in current department or agency 13 87 64

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 57
2018 Less than 3 years in current department or agency 11 89 49
2018 3 to 10 years in current department or agency 19 81 64

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 24 76 57
2019 3 to 10 years in current department or agency 29 71 42
2018 Less than 3 years in current department or agency 30 70 49
2018 3 to 10 years in current department or agency 14 86 64

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 22 78 311
2019 3 to 10 years in current department or agency 24 76 262

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 15 17 6 6 33 8 51 21 311
2019 3 to 10 years in current department or agency 15 15 20 11 10 22 8 43 29 263
2019 11 to 20 years in current department or agency 11 21 20 10 9 26 3 45 26 112
2019 More than 20 years in current department or agency 23 8 24 16 8 21 0 39 30 11
2018 Less than 3 years in current department or agency 15 12 19 7 6 35 6 45 23 310
2018 3 to 10 years in current department or agency 10 19 23 8 14 20 5 39 30 277
2018 11 to 20 years in current department or agency 5 20 22 14 8 28 3 36 32 101
2018 More than 20 years in current department or agency 0 31 13 10 17 28 0 43 38 10
2017 Less than 3 years in current department or agency 10 11 14 5 9 40 12 43 27 340
2017 3 to 10 years in current department or agency 13 13 21 10 11 26 6 38 31 327
2017 11 to 20 years in current department or agency 14 22 21 5 10 20 7 50 21 107
2014 Less than 3 years in current department or agency 12 17 14 7 6 32 12 52 23 170
2014 3 to 10 years in current department or agency 9 17 18 11 12 27 6 39 34 485
2014 11 to 20 years in current department or agency 13 16 20 13 12 24 2 38 35 89
2014 More than 20 years in current department or agency 18 10 9 0 9 45 9 61 20 11

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 27 14 5 6 14 3 69 14 311
2019 3 to 10 years in current department or agency 34 27 16 6 9 8 0 66 17 261
2019 11 to 20 years in current department or agency 27 34 19 7 6 5 2 66 14 112
2019 More than 20 years in current department or agency 23 45 15 8 8 0 0 68 16 11
2018 Less than 3 years in current department or agency 27 30 16 8 6 12 1 65 17 310
2018 3 to 10 years in current department or agency 24 30 24 9 11 2 0 55 20 277
2018 11 to 20 years in current department or agency 21 38 18 8 7 7 1 64 16 102
2018 More than 20 years in current department or agency 31 63 0 0 6 0 0 94 6 10
2017 Less than 3 years in current department or agency 22 31 14 8 6 17 2 66 17 340
2017 3 to 10 years in current department or agency 22 31 18 10 10 8 1 58 22 328
2017 11 to 20 years in current department or agency 29 27 20 7 7 9 0 62 16 107
2014 Less than 3 years in current department or agency 26 29 17 5 6 16 0 66 14 171
2014 3 to 10 years in current department or agency 16 30 22 12 8 10 2 53 22 485
2014 11 to 20 years in current department or agency 20 23 27 11 12 6 1 46 25 89
2014 More than 20 years in current department or agency 27 19 27 0 18 9 0 50 20 11
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 10 90 311
2019 3 to 10 years in current department or agency 9 91 263
2019 11 to 20 years in current department or agency 11 89 112
2019 More than 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 6 94 311
2018 3 to 10 years in current department or agency 10 90 278

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 38 62 25
2019 3 to 10 years in current department or agency 43 57 24
2019 11 to 20 years in current department or agency 50 50 11
2018 Less than 3 years in current department or agency 43 57 19
2018 3 to 10 years in current department or agency 34 66 28

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 11

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 24
2019 11 to 20 years in current department or agency 0 100 11
2018 Less than 3 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 28

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 25 75 25
2018 3 to 10 years in current department or agency 33 67 28

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 33 67 24
2018 Less than 3 years in current department or agency 26 74 19
2018 3 to 10 years in current department or agency 37 63 28

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 25
2018 Less than 3 years in current department or agency 25 75 19
2018 3 to 10 years in current department or agency 24 76 28

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 29 71 25
2018 3 to 10 years in current department or agency 21 79 28

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 24
2018 Less than 3 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 28

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 26 74 24
2018 Less than 3 years in current department or agency 25 75 19
2018 3 to 10 years in current department or agency 24 76 28

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 0 100 24
2018 Less than 3 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 28

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 3 to 10 years in current department or agency 22 78 24
2018 Less than 3 years in current department or agency 0 100 19

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 25
2019 3 to 10 years in current department or agency 0 100 24
2019 11 to 20 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 28

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 29 71 25
2018 3 to 10 years in current department or agency 28 72 28

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 16 84 25

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 15 85 25
2018 Less than 3 years in current department or agency 0 100 19

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 19
2018 3 to 10 years in current department or agency 0 100 28

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 19

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10
2018 Less than 3 years in current department or agency 0 100 19

Question 69h. What action(s) did you take to address the discrimination you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 46 54 25
2019 3 to 10 years in current department or agency 49 51 24
2019 11 to 20 years in current department or agency 45 55 10
2018 Less than 3 years in current department or agency 65 35 19
2018 3 to 10 years in current department or agency 69 31 28

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10
2018 3 to 10 years in current department or agency 0 100 26

Question 70h. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 11 to 20 years in current department or agency 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 12 88 310
2019 3 to 10 years in current department or agency 9 91 260

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 15 17 3 5 36 7 56 14 311
2019 3 to 10 years in current department or agency 15 17 22 4 7 29 6 50 16 262
2019 11 to 20 years in current department or agency 10 17 30 4 5 29 5 41 14 111
2019 More than 20 years in current department or agency 23 8 40 8 0 21 0 39 10 11
2018 Less than 3 years in current department or agency 15 13 20 4 2 40 7 52 11 310
2018 3 to 10 years in current department or agency 8 20 25 5 8 30 4 42 19 276
2018 11 to 20 years in current department or agency 6 19 28 6 6 33 2 39 19 102
2018 More than 20 years in current department or agency 0 20 13 10 6 50 0 39 34 10
2017 Less than 3 years in current department or agency 12 10 15 1 3 48 12 53 10 341
2017 3 to 10 years in current department or agency 11 15 21 6 4 38 5 46 17 328
2017 11 to 20 years in current department or agency 21 14 22 5 0 36 2 57 7 107
2014 Less than 3 years in current department or agency 10 13 17 2 3 42 13 51 10 171
2014 3 to 10 years in current department or agency 8 14 22 3 4 41 8 43 14 485
2014 11 to 20 years in current department or agency 10 13 21 5 3 42 4 44 17 89
2014 More than 20 years in current department or agency 18 0 19 9 0 45 9 39 20 11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 29 15 5 5 16 2 70 13 311
2019 3 to 10 years in current department or agency 36 24 21 2 6 10 1 67 9 263
2019 11 to 20 years in current department or agency 30 30 23 4 5 8 1 66 9 112
2019 More than 20 years in current department or agency 31 38 32 0 0 0 0 68 0 11
2018 Less than 3 years in current department or agency 27 28 19 6 3 15 1 67 10 310
2018 3 to 10 years in current department or agency 24 31 24 7 5 9 0 60 13 276
2018 11 to 20 years in current department or agency 23 32 24 4 6 10 0 62 11 101
2018 More than 20 years in current department or agency 30 63 0 0 6 0 0 94 6 10
2017 Less than 3 years in current department or agency 29 26 14 2 3 24 2 74 7 340
2017 3 to 10 years in current department or agency 23 33 18 6 5 14 1 66 13 326
2017 11 to 20 years in current department or agency 34 28 22 4 0 11 0 71 4 107
2014 Less than 3 years in current department or agency 30 30 16 1 3 17 3 75 4 171
2014 3 to 10 years in current department or agency 19 30 23 4 4 19 2 62 9 485
2014 11 to 20 years in current department or agency 16 28 20 7 3 25 1 60 14 89
2014 More than 20 years in current department or agency 27 19 18 9 0 27 0 63 12 11
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 19 19 25 16 20 0 1 38 36 311
2019 3 to 10 years in current department or agency 20 28 27 11 12 0 2 49 24 260
2019 11 to 20 years in current department or agency 31 36 21 6 6 0 0 67 11 112
2019 More than 20 years in current department or agency 15 30 46 0 8 0 0 45 8 11
2018 Less than 3 years in current department or agency 16 29 20 18 17 0 0 45 36 312
2018 3 to 10 years in current department or agency 17 26 20 17 18 0 2 44 36 277
2018 11 to 20 years in current department or agency 26 26 25 9 11 0 3 53 20 102
2018 More than 20 years in current department or agency 46 9 24 0 10 0 10 62 12 10
2017 Less than 3 years in current department or agency 14 23 21 18 23 1 0 38 42 341
2017 3 to 10 years in current department or agency 19 26 18 14 22 0 1 45 37 326
2017 11 to 20 years in current department or agency 19 28 20 13 17 0 3 48 31 107

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 20 29 27 15 10 0 0 49 25 311
2019 3 to 10 years in current department or agency 14 27 26 19 12 0 1 42 31 260
2019 11 to 20 years in current department or agency 15 24 30 24 8 0 0 38 32 112
2019 More than 20 years in current department or agency 15 0 29 41 15 0 0 15 56 11
2018 Less than 3 years in current department or agency 18 23 28 18 13 0 0 41 31 311
2018 3 to 10 years in current department or agency 5 22 32 25 15 0 0 27 41 277
2018 11 to 20 years in current department or agency 7 16 34 25 18 0 0 23 43 103
2018 More than 20 years in current department or agency 28 43 0 9 20 0 0 71 29 10
2017 Less than 3 years in current department or agency 19 21 30 15 14 0 1 40 30 341
2017 3 to 10 years in current department or agency 8 26 24 22 20 0 1 34 42 327
2017 11 to 20 years in current department or agency 7 26 24 22 21 0 0 33 43 107

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 37 20 13 6 0 1 60 19 310
2019 3 to 10 years in current department or agency 19 31 25 15 10 0 1 50 25 261
2019 11 to 20 years in current department or agency 14 29 39 12 7 0 0 42 18 112
2019 More than 20 years in current department or agency 8 6 47 24 15 0 0 14 40 11
2018 Less than 3 years in current department or agency 20 26 26 16 11 0 1 47 27 312
2018 3 to 10 years in current department or agency 10 22 34 19 15 0 0 32 34 277
2018 11 to 20 years in current department or agency 6 19 39 22 13 0 1 25 35 102
2018 More than 20 years in current department or agency 22 39 20 0 20 0 0 61 20 10
2017 Less than 3 years in current department or agency 24 27 22 16 10 0 1 52 26 339
2017 3 to 10 years in current department or agency 10 26 25 22 16 0 1 37 38 323
2017 11 to 20 years in current department or agency 8 26 33 11 20 0 1 35 32 107

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 25 22 16 15 0 1 47 31 308
2019 3 to 10 years in current department or agency 13 22 25 18 21 0 1 35 40 262
2019 11 to 20 years in current department or agency 11 27 20 26 15 0 1 38 41 110
2019 More than 20 years in current department or agency 8 14 31 16 32 0 0 21 48 11
2018 Less than 3 years in current department or agency 15 22 23 19 20 1 0 37 39 307
2018 3 to 10 years in current department or agency 6 15 27 28 23 1 1 22 51 277
2018 11 to 20 years in current department or agency 6 11 36 24 22 2 0 17 47 100
2018 More than 20 years in current department or agency 10 22 31 17 20 0 0 33 37 10
2017 Less than 3 years in current department or agency 19 20 24 19 18 0 1 39 37 341
2017 3 to 10 years in current department or agency 10 18 23 21 28 0 0 27 49 325
2017 11 to 20 years in current department or agency 8 17 30 23 23 0 0 25 46 107

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 25 15 8 4 0 4 72 12 307
2019 3 to 10 years in current department or agency 39 29 15 9 7 0 1 69 16 259
2019 11 to 20 years in current department or agency 35 28 19 8 5 0 5 66 14 112
2019 More than 20 years in current department or agency 8 53 16 8 15 0 0 60 23 11
2018 Less than 3 years in current department or agency 39 25 19 5 9 0 3 66 14 311
2018 3 to 10 years in current department or agency 26 33 23 9 6 0 4 61 15 276
2017 Less than 3 years in current department or agency 36 25 18 10 8 0 3 63 18 340
2017 3 to 10 years in current department or agency 25 32 19 10 10 0 4 60 20 327
2017 11 to 20 years in current department or agency 30 14 30 13 10 0 3 45 24 107

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 30 17 7 11 0 1 65 18 309
2019 3 to 10 years in current department or agency 26 27 21 14 10 0 0 54 25 262
2019 11 to 20 years in current department or agency 24 28 28 11 7 0 1 53 18 112
2019 More than 20 years in current department or agency 40 20 0 8 32 0 0 60 40 11
2018 Less than 3 years in current department or agency 28 24 23 12 11 0 1 54 23 311
2018 3 to 10 years in current department or agency 23 27 20 18 12 1 0 49 30 275
2018 11 to 20 years in current department or agency 18 28 23 16 14 1 0 46 31 101
2018 More than 20 years in current department or agency 44 27 0 9 20 0 0 71 29 10
2017 Less than 3 years in current department or agency 28 26 23 14 9 0 0 54 24 341
2017 3 to 10 years in current department or agency 24 27 23 13 13 0 1 51 26 325
2017 11 to 20 years in current department or agency 18 29 25 16 11 0 0 47 28 107

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 30 26 8 8 1 0 57 16 309
2019 3 to 10 years in current department or agency 22 35 21 14 7 0 1 58 21 260
2019 11 to 20 years in current department or agency 19 40 26 10 3 0 1 60 13 111
2019 More than 20 years in current department or agency 30 14 40 16 0 0 0 44 16 11
2018 Less than 3 years in current department or agency 24 36 21 12 5 1 2 62 17 309
2018 3 to 10 years in current department or agency 17 31 26 14 10 0 1 50 24 276
2018 11 to 20 years in current department or agency 9 32 37 10 10 1 1 42 20 103
2018 More than 20 years in current department or agency 30 23 32 6 9 0 0 52 16 10
2017 Less than 3 years in current department or agency 27 31 22 12 8 0 1 58 20 341
2017 3 to 10 years in current department or agency 20 35 24 12 8 0 2 55 21 325
2017 11 to 20 years in current department or agency 19 29 26 14 10 1 1 49 24 107

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 36 20 12 7 1 0 60 20 310
2019 3 to 10 years in current department or agency 21 27 24 16 10 0 1 49 27 259
2019 11 to 20 years in current department or agency 13 41 26 15 3 1 1 55 19 111
2019 More than 20 years in current department or agency 8 37 40 15 0 0 0 44 15 11
2018 Less than 3 years in current department or agency 23 32 26 13 5 1 0 55 18 312
2018 3 to 10 years in current department or agency 11 28 31 16 13 0 0 39 30 276
2018 11 to 20 years in current department or agency 8 29 31 19 11 0 1 37 31 103
2018 More than 20 years in current department or agency 44 10 20 26 0 0 0 54 26 10
2017 Less than 3 years in current department or agency 20 33 23 12 10 0 1 55 22 340
2017 3 to 10 years in current department or agency 17 26 26 17 14 0 1 43 31 325
2017 11 to 20 years in current department or agency 13 23 34 16 14 0 1 36 30 107

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 27 20 11 13 0 0 56 24 309
2019 3 to 10 years in current department or agency 23 30 18 16 12 0 1 53 28 260
2019 11 to 20 years in current department or agency 20 38 22 14 5 0 1 58 19 111
2019 More than 20 years in current department or agency 21 31 8 32 8 0 0 52 40 11
2018 Less than 3 years in current department or agency 24 31 23 14 9 0 0 55 22 311
2018 3 to 10 years in current department or agency 17 30 25 15 12 0 1 47 28 274
2018 11 to 20 years in current department or agency 8 32 26 17 14 1 1 42 32 102
2018 More than 20 years in current department or agency 32 38 21 0 9 0 0 70 9 10
2017 Less than 3 years in current department or agency 23 27 20 16 12 0 1 51 29 341
2017 3 to 10 years in current department or agency 20 30 19 17 13 0 1 50 30 324
2017 11 to 20 years in current department or agency 17 24 31 16 12 0 1 41 28 107

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 23 17 7 7 1 0 70 14 309
2019 3 to 10 years in current department or agency 42 24 13 11 9 0 1 67 20 260
2019 11 to 20 years in current department or agency 35 27 27 7 3 0 1 62 10 111
2019 More than 20 years in current department or agency 6 46 0 16 32 0 0 52 48 11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 40 30 17 9 4 0 0 70 13 310
2019 3 to 10 years in current department or agency 38 29 15 10 5 0 1 68 16 260
2019 11 to 20 years in current department or agency 29 32 29 7 2 1 0 62 9 111
2019 More than 20 years in current department or agency 30 14 0 40 0 0 16 53 47 11
2018 Less than 3 years in current department or agency 33 33 18 8 6 1 0 67 15 310
2018 3 to 10 years in current department or agency 24 34 26 10 6 0 1 58 16 274
2018 11 to 20 years in current department or agency 17 36 29 9 8 0 1 53 17 102
2018 More than 20 years in current department or agency 61 9 20 10 0 0 0 70 10 10
2017 Less than 3 years in current department or agency 35 27 20 10 6 0 2 63 17 339
2017 3 to 10 years in current department or agency 25 35 22 9 8 0 1 60 17 324
2017 11 to 20 years in current department or agency 18 43 19 9 10 1 1 62 19 107

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 19 12 6 6 0 1 76 13 308
2019 3 to 10 years in current department or agency 52 23 14 5 5 0 1 76 10 257
2019 11 to 20 years in current department or agency 48 23 16 9 3 0 2 72 12 110
2019 More than 20 years in current department or agency 53 15 15 0 0 0 16 82 0 11
2018 Less than 3 years in current department or agency 55 24 14 4 2 0 1 80 6 306
2018 3 to 10 years in current department or agency 44 31 13 4 5 0 2 77 9 275
2018 11 to 20 years in current department or agency 52 21 11 7 4 0 5 77 12 103
2018 More than 20 years in current department or agency 84 0 6 9 0 0 0 84 9 10
2017 Less than 3 years in current department or agency 62 20 10 4 2 0 2 83 7 341
2017 3 to 10 years in current department or agency 52 25 12 7 2 0 2 78 9 328
2017 11 to 20 years in current department or agency 50 25 17 5 2 1 0 76 7 107

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 73 9 5 2 3 0 8 89 5 310
2019 3 to 10 years in current department or agency 76 10 4 1 3 0 5 91 5 260
2019 11 to 20 years in current department or agency 64 17 8 3 0 0 9 88 3 111
2019 More than 20 years in current department or agency 60 23 0 0 0 0 16 100 0 11
2018 Less than 3 years in current department or agency 71 14 7 3 0 0 4 89 3 310
2018 3 to 10 years in current department or agency 64 21 5 3 2 0 6 90 5 276
2018 11 to 20 years in current department or agency 62 19 4 2 5 2 6 88 7 103
2018 More than 20 years in current department or agency 74 10 0 9 6 0 0 84 16 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 72 9 6 3 6 0 3 85 9 311
2019 3 to 10 years in current department or agency 72 13 5 4 6 0 0 85 10 260
2019 11 to 20 years in current department or agency 67 17 5 3 5 2 1 87 8 111
2019 More than 20 years in current department or agency 71 14 8 0 8 0 0 85 8 11
2018 Less than 3 years in current department or agency 72 13 5 3 3 0 2 88 7 308
2018 3 to 10 years in current department or agency 62 15 5 4 9 0 5 82 13 272
2018 11 to 20 years in current department or agency 51 22 10 5 7 2 5 77 12 103
2018 More than 20 years in current department or agency 83 10 0 0 6 0 0 94 6 10
2017 Less than 3 years in current department or agency 73 11 5 5 3 1 2 87 8 341
2017 3 to 10 years in current department or agency 66 13 7 4 6 1 4 83 10 328
2017 11 to 20 years in current department or agency 72 10 8 4 4 1 1 84 8 105

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 20 11 3 4 0 1 82 7 311
2019 3 to 10 years in current department or agency 58 28 6 5 3 0 1 87 8 260
2019 11 to 20 years in current department or agency 60 24 10 2 3 0 1 85 5 110
2019 More than 20 years in current department or agency 23 29 32 8 8 0 0 52 15 11
2018 Less than 3 years in current department or agency 62 25 8 3 1 0 1 88 5 310
2018 3 to 10 years in current department or agency 50 32 10 4 4 0 1 83 7 277
2018 11 to 20 years in current department or agency 57 24 15 2 1 0 0 81 4 103
2018 More than 20 years in current department or agency 63 27 9 0 0 0 0 91 0 10
2017 Less than 3 years in current department or agency 59 22 10 4 2 0 2 83 7 340
2017 3 to 10 years in current department or agency 53 25 12 3 3 1 3 81 7 327
2017 11 to 20 years in current department or agency 43 41 11 1 4 0 0 84 5 107

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 15 10 6 6 0 1 78 12 310
2019 3 to 10 years in current department or agency 54 19 11 8 8 0 0 73 15 258
2019 11 to 20 years in current department or agency 48 28 10 4 8 1 1 78 12 110
2019 More than 20 years in current department or agency 14 45 25 8 8 0 0 60 15 11
2018 Less than 3 years in current department or agency 58 18 11 7 5 0 1 77 12 308
2018 3 to 10 years in current department or agency 40 23 14 12 10 0 1 64 22 276
2018 11 to 20 years in current department or agency 38 32 12 7 10 1 0 71 17 102
2018 More than 20 years in current department or agency 30 64 0 0 6 0 0 94 6 10
2017 Less than 3 years in current department or agency 59 17 10 8 5 0 1 77 13 340
2017 3 to 10 years in current department or agency 49 22 12 6 7 0 3 74 14 327
2017 11 to 20 years in current department or agency 42 26 15 12 6 0 0 68 17 107

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 10 6 1 2 0 19 89 3 307
2019 3 to 10 years in current department or agency 59 12 9 3 2 0 16 84 5 257
2019 11 to 20 years in current department or agency 46 27 6 3 0 1 17 89 4 110
2019 More than 20 years in current department or agency 45 0 7 0 0 0 48 87 0 11
2018 Less than 3 years in current department or agency 56 9 6 1 2 0 26 88 4 310
2018 3 to 10 years in current department or agency 49 18 6 2 2 0 23 87 5 275
2018 11 to 20 years in current department or agency 45 24 11 1 1 2 16 85 2 101
2018 More than 20 years in current department or agency 26 0 9 0 0 0 65 74 0 10
2017 Less than 3 years in current department or agency 55 12 5 2 1 0 25 89 4 340
2017 3 to 10 years in current department or agency 50 16 6 2 2 0 23 87 5 326
2017 11 to 20 years in current department or agency 51 19 12 2 1 0 16 83 3 107

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 77 11 4 2 2 0 5 93 3 311
2019 3 to 10 years in current department or agency 69 17 8 3 1 0 2 88 3 260
2019 11 to 20 years in current department or agency 69 19 4 2 1 0 5 93 3 111
2019 More than 20 years in current department or agency 53 8 0 7 0 0 33 90 10 11
2018 Less than 3 years in current department or agency 66 17 8 1 0 0 7 90 2 307
2018 3 to 10 years in current department or agency 61 20 10 2 2 0 5 85 4 274
2018 11 to 20 years in current department or agency 60 25 7 1 2 1 4 90 3 102
2018 More than 20 years in current department or agency 71 23 0 6 0 0 0 94 6 10
2017 Less than 3 years in current department or agency 69 15 7 1 1 0 6 90 3 339
2017 3 to 10 years in current department or agency 61 19 7 1 2 0 10 89 4 324
2017 11 to 20 years in current department or agency 59 28 5 1 1 0 6 92 2 107

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 74 10 4 3 7 0 2 86 10 310
2019 3 to 10 years in current department or agency 84 8 3 0 3 0 2 94 3 260
2019 11 to 20 years in current department or agency 73 12 6 0 4 0 5 90 4 111
2019 More than 20 years in current department or agency 45 14 41 0 0 0 0 59 0 11
2018 Less than 3 years in current department or agency 69 12 6 6 3 0 4 84 10 310
2018 3 to 10 years in current department or agency 75 12 3 2 3 0 5 91 5 276
2018 11 to 20 years in current department or agency 69 12 9 2 1 1 6 87 3 103
2018 More than 20 years in current department or agency 78 0 0 13 0 0 9 85 15 10
2017 Less than 3 years in current department or agency 69 9 7 4 7 0 5 82 11 341
2017 3 to 10 years in current department or agency 74 9 5 3 3 0 6 88 7 328
2017 11 to 20 years in current department or agency 73 12 10 0 2 1 2 87 2 107

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 28 10 5 2 0 1 83 7 311
2019 3 to 10 years in current department or agency 57 24 11 4 2 0 2 83 6 260
2019 11 to 20 years in current department or agency 52 26 9 5 5 0 4 81 10 111
2019 More than 20 years in current department or agency 32 25 25 0 0 0 18 70 0 10
2018 Less than 3 years in current department or agency 51 26 12 5 3 0 3 80 8 310
2018 3 to 10 years in current department or agency 45 29 14 4 4 1 3 77 8 276
2018 11 to 20 years in current department or agency 45 33 13 4 2 0 3 80 6 103
2018 More than 20 years in current department or agency 40 30 20 10 0 0 0 70 10 10
2017 Less than 3 years in current department or agency 58 22 13 3 2 0 2 82 5 341
2017 3 to 10 years in current department or agency 50 26 13 4 2 0 4 79 7 327
2017 11 to 20 years in current department or agency 46 32 17 5 0 0 0 78 5 107

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 14 36 33 13 3 0 0 51 17 311
2019 3 to 10 years in current department or agency 12 33 34 13 8 0 0 45 21 261
2019 11 to 20 years in current department or agency 5 34 46 13 3 0 0 39 15 112
2019 More than 20 years in current department or agency 15 7 62 8 8 0 0 22 15 11
2018 Less than 3 years in current department or agency 11 30 39 14 6 0 0 41 20 312
2018 3 to 10 years in current department or agency 4 31 38 19 7 0 0 35 27 277
2018 11 to 20 years in current department or agency 5 24 44 21 6 0 0 29 27 103
2018 More than 20 years in current department or agency 10 44 20 17 9 0 0 54 26 10
2017 Less than 3 years in current department or agency 10 29 37 15 8 0 0 40 23 341
2017 3 to 10 years in current department or agency 8 21 41 19 11 0 0 29 30 328
2017 11 to 20 years in current department or agency 6 28 39 21 5 1 0 35 25 107

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 11 14 39 23 13 0 0 36 25 310
2019 3 to 10 years in current department or agency 12 24 38 20 8 0 0 27 35 260
2019 11 to 20 years in current department or agency 8 28 44 15 4 0 0 19 36 109
2019 More than 20 years in current department or agency 9 19 46 8 19 0 0 27 28 10
2018 Less than 3 years in current department or agency 11 21 34 23 11 0 0 34 32 308
2018 3 to 10 years in current department or agency 17 22 39 18 5 0 0 23 39 276
2018 11 to 20 years in current department or agency 18 30 38 12 3 0 0 15 48 102
2018 More than 20 years in current department or agency 10 25 24 41 0 0 0 41 35 10
2017 Less than 3 years in current department or agency 10 23 36 21 10 0 0 31 33 341
2017 3 to 10 years in current department or agency 14 23 43 13 7 0 0 20 37 326
2017 11 to 20 years in current department or agency 9 29 40 18 4 0 0 22 38 106

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 34 19 8 4 4 0 68 12 311
2019 3 to 10 years in current department or agency 31 40 15 8 5 1 0 71 13 260
2019 11 to 20 years in current department or agency 36 45 11 4 4 0 0 81 8 111
2019 More than 20 years in current department or agency 48 28 16 8 0 0 0 76 8 11
2018 Less than 3 years in current department or agency 28 40 15 7 4 5 0 73 12 309
2018 3 to 10 years in current department or agency 26 41 18 9 5 1 0 68 14 274
2018 11 to 20 years in current department or agency 30 42 17 6 6 0 0 71 12 103
2018 More than 20 years in current department or agency 35 49 0 16 0 0 0 84 16 10
2017 Less than 3 years in current department or agency 25 41 11 12 5 6 0 70 18 341
2017 3 to 10 years in current department or agency 26 44 12 11 6 2 0 70 17 328
2017 11 to 20 years in current department or agency 36 39 13 7 4 1 0 75 11 107

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 31 18 14 8 3 0 59 23 311
2019 3 to 10 years in current department or agency 22 32 15 16 14 0 0 54 31 262
2019 11 to 20 years in current department or agency 18 46 16 10 9 0 0 65 19 112
2019 More than 20 years in current department or agency 8 36 32 0 24 0 0 43 24 11
2018 Less than 3 years in current department or agency 24 32 18 19 6 2 0 57 25 312
2018 3 to 10 years in current department or agency 14 36 19 14 16 1 0 50 31 273
2018 11 to 20 years in current department or agency 11 35 23 14 15 1 0 47 30 103
2018 More than 20 years in current department or agency 10 50 13 20 6 0 0 60 26 10
2017 Less than 3 years in current department or agency 19 38 13 15 13 1 0 58 28 339
2017 3 to 10 years in current department or agency 16 33 13 20 16 1 0 50 37 328
2017 11 to 20 years in current department or agency 10 43 14 22 10 1 0 54 32 107
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 19 81 311
2019 3 to 10 years in current department or agency 13 87 262
2019 11 to 20 years in current department or agency 20 80 112
2019 More than 20 years in current department or agency 14 86 11
2017 Less than 3 years in current department or agency 15 85 341
2017 3 to 10 years in current department or agency 18 82 327
2017 11 to 20 years in current department or agency 14 86 106
2014 Less than 3 years in current department or agency 14 86 171
2014 3 to 10 years in current department or agency 15 85 485
2014 11 to 20 years in current department or agency 20 80 89

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 70 30 55
2019 3 to 10 years in current department or agency 77 23 36
2017 Less than 3 years in current department or agency 75 25 51
2017 3 to 10 years in current department or agency 83 17 60
2017 11 to 20 years in current department or agency 94 6 15
2014 Less than 3 years in current department or agency 88 12 23
2014 3 to 10 years in current department or agency 70 30 74
2014 11 to 20 years in current department or agency 79 21 18

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 34 0 9 2 0 0 88 12 37
2019 3 to 10 years in current department or agency 51 37 3 6 4 0 0 87 10 28
2017 Less than 3 years in current department or agency 58 29 5 8 0 0 0 87 8 38
2017 3 to 10 years in current department or agency 54 34 2 6 2 2 0 90 8 50
2017 11 to 20 years in current department or agency 49 36 7 7 0 0 0 86 7 14
2014 Less than 3 years in current department or agency 57 43 0 0 0 0 0 100 0 19
2014 3 to 10 years in current department or agency 58 28 6 7 0 0 0 87 7 52
2014 11 to 20 years in current department or agency 50 22 7 7 14 0 0 71 21 14
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 17 28 23 16 16 0 0 17 83 309
2019 3 to 10 years in current department or agency 17 37 26 7 12 0 0 18 82 263
2019 11 to 20 years in current department or agency 26 40 23 7 2 1 1 26 74 111
2019 More than 20 years in current department or agency 33 39 14 6 8 0 0 33 67 11
2018 Less than 3 years in current department or agency 20 26 22 12 17 2 2 20 80 312
2018 3 to 10 years in current department or agency 20 30 23 16 10 0 1 21 79 277
2018 11 to 20 years in current department or agency 32 38 19 4 4 2 1 33 67 102
2018 More than 20 years in current department or agency 44 35 0 0 10 0 10 50 50 10
2017 Less than 3 years in current department or agency 17 23 18 22 18 2 1 17 83 340
2017 3 to 10 years in current department or agency 23 28 22 11 15 1 0 23 77 327
2017 11 to 20 years in current department or agency 29 30 17 8 9 6 1 31 69 107

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 73 27 252
2019 3 to 10 years in current department or agency 56 44 215

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 31 69 250
2019 3 to 10 years in current department or agency 43 57 210
2018 Less than 3 years in current department or agency 24 76 242
2018 3 to 10 years in current department or agency 28 72 215

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 14 20 15 20 22 3 7 37 46 248
2019 3 to 10 years in current department or agency 14 25 20 15 20 0 5 42 37 208
2018 Less than 3 years in current department or agency 17 22 15 17 21 2 7 42 42 242
2018 3 to 10 years in current department or agency 11 22 23 14 24 1 4 35 41 215
2017 Less than 3 years in current department or agency 12 17 13 22 28 1 7 31 54 277
2017 3 to 10 years in current department or agency 9 22 16 17 28 2 7 34 49 247
2017 11 to 20 years in current department or agency 11 18 10 19 27 3 12 34 54 68

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 5 14 11 20 42 3 6 21 68 248
2019 3 to 10 years in current department or agency 5 12 15 22 40 1 4 18 66 208
2018 Less than 3 years in current department or agency 5 13 12 17 45 2 6 20 66 242
2018 3 to 10 years in current department or agency 2 11 12 14 55 1 4 14 73 214
2017 Less than 3 years in current department or agency 2 5 5 19 61 1 6 8 87 275
2017 3 to 10 years in current department or agency 3 6 10 16 59 2 4 9 80 247
2017 11 to 20 years in current department or agency 3 8 9 19 52 4 6 12 79 68

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 27 19 22 11 14 0 6 50 27 305
2019 3 to 10 years in current department or agency 34 22 14 14 14 0 2 57 29 254
2019 11 to 20 years in current department or agency 37 13 24 13 7 1 6 53 22 111
2019 More than 20 years in current department or agency 34 26 8 15 8 0 8 65 26 10
2018 Less than 3 years in current department or agency 33 17 15 11 15 2 8 55 28 312
2018 3 to 10 years in current department or agency 35 15 18 10 18 0 4 52 29 276
Date modified: