2019 Public Service Employee Survey Results for Public Safety Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - PE

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 35 25 15 15 10 0 0 60 25 20
2017 PE 40 48 8 4 0 0 0 88 4 25
2014 PE 47 37 5 5 5 0 0 84 11 19
2011 PE 39 36 11 14 0 0 0 75 14 28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 40 15 20 20 5 0 0 55 25 20
2017 PE 48 36 8 8 0 0 0 84 8 25
2014 PE 63 16 0 21 0 0 0 79 21 19
2011 PE 57 21 4 11 7 0 0 79 18 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 25 5 10 35 0 0 50 45 20
2017 PE 60 28 8 4 0 0 0 88 4 25
2014 PE 47 32 5 11 5 0 0 79 16 19
2011 PE 32 50 7 4 7 0 0 82 11 28

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 40 25 5 25 5 0 0 65 30 20
2018 PE 11 42 32 11 5 0 0 53 16 19
2017 PE 36 40 12 4 4 0 4 79 8 25
2014 PE 26 42 0 32 0 0 0 68 32 19
2011 PE 39 32 4 18 7 0 0 71 25 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 40 35 10 10 5 0 0 75 15 20
2017 PE 60 28 12 0 0 0 0 88 0 25
2014 PE 68 32 0 0 0 0 0 100 0 19

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 65 20 5 5 5 0 0 85 10 20
2018 PE 26 37 21 5 11 0 0 63 16 19
2017 PE 56 20 16 0 8 0 0 76 8 25
2014 PE 37 53 0 5 5 0 0 89 11 19
2011 PE 50 25 11 4 11 0 0 75 14 28

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 50 35 10 0 5 0 0 85 5 20
2018 PE 42 21 21 11 5 0 0 63 16 19
2017 PE 28 56 0 8 8 0 0 84 16 25
2014 PE 31 48 5 11 5 0 0 79 16 19
2011 PE 39 46 4 7 0 4 0 89 7 28

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 20 5 25 5 0 0 65 30 20
2018 PE 37 21 21 11 11 0 0 58 21 19
2017 PE 24 40 4 16 12 0 4 67 29 25
2014 PE 37 37 11 11 5 0 0 74 16 19
2011 PE 29 36 11 11 14 0 0 64 25 28

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 30 40 10 0 20 0 0 70 20 20
2018 PE 32 47 5 11 5 0 0 79 16 19
2017 PE 36 32 0 16 12 0 4 71 29 25

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 60 25 0 5 10 0 0 85 15 20
2018 PE 37 47 5 11 0 0 0 84 11 19
2017 PE 52 32 0 8 8 0 0 84 16 25
2014 PE 58 26 5 5 5 0 0 84 11 19
2011 PE 39 36 14 7 4 0 0 75 11 28

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 30 60 0 0 10 0 0 90 10 20
2018 PE 21 37 21 16 5 0 0 58 21 19
2017 PE 36 24 20 8 12 0 0 60 20 25

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 35 10 10 0 0 0 80 10 20
2018 PE 47 32 21 0 0 0 0 79 0 19
2017 PE 60 24 4 8 4 0 0 84 12 25
2014 PE 63 26 0 0 11 0 0 89 11 19
2011 PE 61 36 0 4 0 0 0 96 4 28

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 35 40 10 10 5 0 0 75 15 20
2018 PE 21 42 21 11 5 0 0 63 16 19
2017 PE 36 41 4 12 8 0 0 76 20 25
2014 PE 47 42 5 5 0 0 0 89 5 19
2011 PE 32 43 11 14 0 0 0 75 14 28

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 30 50 5 10 5 0 0 80 15 20
2018 PE 32 37 21 11 0 0 0 68 11 19
2017 PE 40 32 8 8 12 0 0 72 20 25
2014 PE 52 32 0 16 0 0 0 84 16 19

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 47 37 5 5 5 0 0 84 11 19
2018 PE 26 37 21 11 5 0 0 63 16 19
2017 PE 46 38 8 4 4 0 0 84 8 24
2014 PE 52 21 5 21 0 0 0 74 21 19
2011 PE 39 39 7 11 4 0 0 79 14 28

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 40 45 15 0 0 0 0 85 0 20
2018 PE 26 53 11 11 0 0 0 79 11 19
2017 PE 44 26 17 9 4 0 0 70 13 23
2014 PE 37 42 0 11 11 0 0 79 21 19
2011 PE 46 39 7 4 0 4 0 89 4 28

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 25 20 10 20 0 0 50 30 20
2018 PE 16 26 32 16 11 0 0 42 26 19
2017 PE 12 40 32 12 4 0 0 52 16 25
2014 PE 37 16 16 11 21 0 0 53 32 19
2011 PE 25 39 14 18 4 0 0 64 21 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 5 32 37 16 5 5 0 22 39 19
2018 PE 11 26 53 11 0 0 0 11 37 19
2017 PE 12 36 32 16 4 0 0 20 48 25
2014 PE 16 26 42 11 5 0 0 16 42 19
2011 PE 11 25 50 4 11 0 0 14 36 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 24 24 29 12 6 6 0 19 50 17
2018 PE 11 16 37 32 5 0 0 37 26 19
2017 PE 12 24 32 24 8 0 0 32 36 25
2014 PE 5 26 42 11 11 5 0 22 33 19
2011 PE 14 11 50 11 14 0 0 25 25 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 11 21 26 26 5 11 0 35 35 19
2018 PE 21 21 37 16 5 0 0 21 42 19
2017 PE 24 32 24 16 4 0 0 20 56 25
2014 PE 16 26 52 5 0 0 0 5 42 19
2011 PE 29 36 21 11 4 0 0 14 64 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 0 11 42 32 11 5 0 44 11 19
2018 PE 16 16 47 21 0 0 0 21 32 19
2017 PE 4 32 32 28 4 0 0 32 36 25
2014 PE 11 21 52 11 5 0 0 16 32 19
2011 PE 11 21 36 21 11 0 0 32 32 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 26 32 21 5 5 11 0 12 65 19
2018 PE 26 32 37 5 0 0 0 5 58 19
2017 PE 16 32 36 12 0 4 0 12 50 25
2014 PE 37 16 31 5 5 0 5 11 56 19
2011 PE 32 14 29 21 4 0 0 25 46 28

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 35 40 15 0 5 5 0 5 79 20
2018 PE 37 26 26 11 0 0 0 11 63 19
2017 PE 20 36 28 12 4 0 0 16 56 25
2014 PE 26 5 48 16 5 0 0 21 32 19
2011 PE 14 21 29 25 11 0 0 36 36 28

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 10 20 35 15 10 10 0 28 33 20
2018 PE 11 26 47 11 5 0 0 16 37 19
2017 PE 20 12 56 8 4 0 0 12 33 25
2014 PE 22 17 44 6 11 0 0 17 39 18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 35 40 0 15 5 5 0 21 79 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 70 10 15 0 5 0 0 80 5 20
2017 PE 84 12 0 4 0 0 0 96 4 25
2014 PE 89 0 0 11 0 0 0 89 11 19
2011 PE 86 11 0 0 4 0 0 96 4 28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 55 15 10 0 10 5 5 78 11 20
2018 PE 21 37 21 5 0 0 16 69 6 19
2017 PE 36 24 12 4 12 4 8 68 18 25
2014 PE 47 32 11 11 0 0 0 79 11 19

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 70 15 5 0 10 0 0 85 10 20
2018 PE 68 32 0 0 0 0 0 100 0 19
2017 PE 60 24 4 0 12 0 0 84 12 25
2014 PE 63 26 0 11 0 0 0 89 11 19

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 80 5 0 5 10 0 0 85 15 20
2018 PE 84 16 0 0 0 0 0 100 0 19
2017 PE 64 28 4 4 0 0 0 92 4 25
2014 PE 79 16 5 0 0 0 0 95 0 19

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 65 30 5 0 0 0 0 95 0 20
2018 PE 58 32 5 5 0 0 0 89 5 19
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 70 15 0 0 5 0 10 94 6 20

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 53 11 11 11 16 0 0 63 26 19
2018 PE 21 47 5 26 0 0 0 68 26 19
2017 PE 40 28 12 12 8 0 0 68 20 25
2014 PE 63 32 5 0 0 0 0 95 0 19
2011 PE 39 32 14 4 11 0 0 71 14 28

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 70 15 0 10 5 0 0 85 15 20
2018 PE 32 53 16 0 0 0 0 84 0 19
2017 PE 48 20 8 8 12 4 0 71 21 25
2014 PE 63 26 11 0 0 0 0 89 0 19
2011 PE 36 36 14 0 14 0 0 71 14 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 55 30 5 0 5 0 5 89 5 20
2018 PE 21 53 21 5 0 0 0 74 5 19
2017 PE 44 28 8 8 8 4 0 75 17 25
2014 PE 74 16 11 0 0 0 0 89 0 19
2011 PE 43 32 4 4 18 0 0 75 21 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 85 0 10 0 5 0 0 85 5 20
2017 PE 88 8 4 0 0 0 0 96 0 25
2014 PE 95 0 5 0 0 0 0 95 0 19
2011 PE 75 18 4 4 0 0 0 93 4 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 60 25 0 10 5 0 0 85 15 20
2017 PE 80 12 4 0 4 0 0 92 4 25
2014 PE 79 16 0 5 0 0 0 95 5 19
2011 PE 57 14 7 11 7 0 4 74 19 28

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 55 35 5 0 5 0 0 90 5 20
2018 PE 58 21 21 0 0 0 0 79 0 19
2017 PE 64 20 4 0 12 0 0 84 12 25

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 53 32 5 5 5 0 0 84 11 19
2018 PE 42 21 26 11 0 0 0 63 11 19
2017 PE 56 16 12 4 12 0 0 72 16 25
2014 PE 74 21 5 0 0 0 0 95 0 19
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 25 20 15 0 15 0 59 18 20
2018 PE 16 37 32 11 5 0 0 53 16 19
2017 PE 32 32 12 20 0 4 0 66 21 25
2014 PE 0 47 11 21 16 5 0 50 39 19
2011 PE 18 29 18 14 18 4 0 48 33 28

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 20 45 25 10 0 0 0 65 10 20
2018 PE 21 37 26 11 5 0 0 58 16 19
2017 PE 28 44 16 12 0 0 0 72 12 25
2014 PE 0 52 21 16 11 0 0 52 26 19
2011 PE 19 30 22 22 4 4 0 50 27 27

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 0 55 25 10 5 5 0 58 16 20
2018 PE 16 42 16 21 5 0 0 58 26 19
2017 PE 16 36 24 20 4 0 0 52 24 25
2014 PE 5 42 21 26 5 0 0 47 32 19
2011 PE 14 39 21 11 7 7 0 58 19 28

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 5 55 10 5 20 5 0 63 26 20
2018 PE 5 37 16 32 11 0 0 42 42 19
2017 PE 28 24 4 28 16 0 0 52 44 25
2014 PE 5 42 11 32 11 0 0 47 42 19
2011 PE 11 32 18 18 21 0 0 43 39 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 30 30 30 10 0 0 0 60 10 20
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 35 5 5 5 5 0 84 11 20
2018 PE 39 50 0 0 11 0 0 89 11 18
2017 PE 44 44 8 0 4 0 0 88 4 25
2014 PE 42 42 11 0 5 0 0 84 5 19
2011 PE 64 25 7 4 0 0 0 89 4 28

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 20 30 5 20 10 10 5 59 35 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 50 25 0 20 0 0 5 79 21 20
2018 PE 47 26 21 5 0 0 0 74 5 19
2017 PE 52 44 0 0 4 0 0 96 4 25
2014 PE 63 21 5 5 5 0 0 84 11 19
2011 PE 70 15 4 4 7 0 0 85 11 27

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 25 10 20 0 0 0 70 20 20
2018 PE 47 32 16 0 5 0 0 79 5 19

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 11 16 26 11 11 11 16 36 29 19
2018 PE 11 21 32 11 16 11 0 35 29 19
2017 PE 16 24 8 24 8 8 12 50 40 25
2014 PE 37 21 21 5 11 5 0 61 17 19
2011 PE 22 22 19 11 15 0 11 50 29 27

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 10 40 45 5 0 0 0 50 5 20
2018 PE 21 32 21 11 16 0 0 53 26 19
2017 PE 32 36 24 4 4 0 0 68 8 25
2014 PE 16 21 26 32 5 0 0 37 37 19
2011 PE 29 36 18 7 11 0 0 64 18 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 20 10 20 15 5 5 50 39 20
2018 PE 16 16 21 21 21 0 5 33 44 19
2017 PE 20 48 12 12 4 4 0 71 16 25
2014 PE 26 11 16 16 32 0 0 37 48 19
2011 PE 25 29 11 11 25 0 0 54 36 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 40 25 20 10 5 0 0 65 15 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 50 5 5 0 10 0 30 79 14 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 20 20 5 10 0 0 65 15 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 42 26 16 5 11 0 0 68 16 19

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 75 0 10 0 0 0 15 88 0 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 75 5 0 0 5 0 15 94 6 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 70 10 5 0 5 5 5 89 6 20

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 70 10 5 0 5 0 10 89 6 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 15 55 20 0 0 10 0 78 0 20
2018 PE 37 32 16 11 5 0 0 68 16 19
2017 PE 36 36 8 12 8 0 0 72 20 25

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 30 45 15 5 5 0 0 75 10 20
2018 PE 37 53 11 0 0 0 0 89 0 19
2017 PE 40 48 0 4 4 4 0 91 9 25
2014 PE 52 32 11 0 0 5 0 89 0 19
2011 PE 50 21 14 11 4 0 0 71 14 28

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 60 15 5 10 5 5 0 79 16 20
2018 PE 42 32 21 0 5 0 0 74 5 19
2017 PE 44 36 20 0 0 0 0 80 0 25
2014 PE 63 26 5 5 0 0 0 89 5 19

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 50 40 5 0 5 0 0 90 5 20
2018 PE 37 47 11 5 0 0 0 84 5 19
2017 PE 60 28 4 4 4 0 0 88 8 25
2014 PE 47 42 0 5 5 0 0 89 11 19
2011 PE 50 32 14 0 4 0 0 82 4 28

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 50 10 5 10 0 0 75 15 20
2018 PE 11 32 32 21 5 0 0 42 26 19
2017 PE 36 16 28 4 16 0 0 52 20 25
2014 PE 26 48 11 11 5 0 0 74 16 19
2011 PE 21 32 25 14 7 0 0 54 21 28

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 35 45 10 5 5 0 0 80 10 20
2018 PE 5 47 26 16 5 0 0 53 21 19
2017 PE 36 28 16 8 12 0 0 64 20 25
2014 PE 31 42 5 11 11 0 0 74 21 19
2011 PE 29 43 14 11 4 0 0 71 14 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 20 15 15 0 0 5 68 16 20
2018 PE 11 26 21 26 11 5 0 39 39 19
2017 PE 44 20 12 0 20 4 0 66 21 25
2014 PE 26 42 5 16 11 0 0 68 26 19
2011 PE 29 25 21 14 7 4 0 56 22 28
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PE 30 35 35 20
2018 PE 74 5 21 19
2017 PE 40 28 32 25
2014 PE 58 16 26 19
2011 PE 54 11 36 28
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 55 10 5 5 0 0 25 87 7 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 65 5 5 5 0 0 20 88 6 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PE 30 70 20
2018 PE 26 74 19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PE 30 70 20

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 15 15 10 10 0 40 10 60 20 20
2018 PE 11 26 11 5 5 37 5 64 18 19
2017 PE 8 36 4 8 4 24 16 73 20 25
2014 PE 21 31 16 5 0 26 0 71 7 19

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 35 30 15 5 0 15 0 76 6 20
2018 PE 47 21 16 11 0 5 0 72 11 19
2017 PE 24 36 28 4 4 4 0 62 9 25
2014 PE 31 26 21 11 0 11 0 65 12 19
2011 PE 32 36 14 4 7 7 0 73 12 28
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PE 25 75 20

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 10 20 0 10 0 40 20 75 25 20
2018 PE 11 16 16 5 0 42 11 56 11 19
2017 PE 16 24 16 0 0 37 8 72 0 25
2014 PE 26 16 16 0 0 37 5 73 0 19

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 35 10 10 0 10 10 75 13 20
2018 PE 37 37 16 5 0 5 0 78 6 19
2017 PE 32 44 16 0 0 8 0 83 0 25
2014 PE 42 32 16 0 0 11 0 82 0 19
2011 PE 43 29 11 0 7 11 0 80 8 28
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 42 21 0 11 21 5 0 67 33 19
2018 PE 32 5 32 26 5 0 0 37 32 19
2017 PE 8 32 32 21 8 0 0 40 29 25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 10 20 35 30 0 5 0 32 32 20
2018 PE 0 11 32 37 21 0 0 11 58 19
2017 PE 4 16 36 24 20 0 0 20 44 25

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 20 40 15 20 0 5 0 63 21 20
2018 PE 0 21 47 16 16 0 0 21 32 19
2017 PE 8 28 40 16 8 0 0 36 24 25

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 5 26 5 26 32 5 0 33 61 19
2018 PE 0 6 33 44 17 0 0 6 61 18
2017 PE 8 24 28 24 16 0 0 32 40 25

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 40 10 10 25 0 5 10 59 29 20
2018 PE 21 42 26 0 11 0 0 63 11 19
2017 PE 24 20 28 20 8 0 0 44 28 25

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 20 15 25 10 5 0 47 37 20
2018 PE 5 26 32 21 16 0 0 32 37 19
2017 PE 24 28 32 0 16 0 0 52 16 25

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 20 30 25 15 10 0 0 50 25 20
2018 PE 11 47 32 5 5 0 0 58 11 19
2017 PE 24 32 28 4 12 0 0 56 16 25

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 20 40 20 20 0 0 0 60 20 20
2018 PE 0 37 47 5 11 0 0 37 16 19
2017 PE 16 36 24 12 12 0 0 52 24 25

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 25 25 20 15 15 0 0 50 30 20
2018 PE 16 32 42 11 0 0 0 47 11 19
2017 PE 28 28 8 24 12 0 0 56 36 25

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 15 25 5 10 0 0 60 15 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 35 25 15 10 5 5 5 67 17 20
2018 PE 11 42 37 5 5 0 0 53 11 19
2017 PE 24 28 28 12 8 0 0 52 20 25

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 5 15 15 20 0 0 50 35 20
2018 PE 47 37 11 5 0 0 0 84 5 19
2017 PE 68 12 12 0 8 0 0 80 8 25

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 65 10 0 5 10 0 10 83 17 20
2018 PE 79 16 0 0 0 0 5 100 0 19

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 65 10 10 5 10 0 0 75 15 20
2018 PE 74 16 5 5 0 0 0 89 5 19
2017 PE 76 8 0 0 8 4 4 91 9 25

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 70 0 5 15 5 0 5 74 21 20
2018 PE 74 21 5 0 0 0 0 95 0 19
2017 PE 64 12 12 0 8 0 4 79 9 25

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 25 15 0 15 0 0 70 15 20
2018 PE 37 16 32 16 0 0 0 53 16 19
2017 PE 48 20 4 4 20 0 4 71 25 25

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 40 0 30 5 0 0 25 53 7 20
2018 PE 58 32 0 5 0 0 5 94 6 19
2017 PE 46 12 4 4 13 0 21 74 21 24

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 75 5 10 5 0 0 5 84 5 20
2018 PE 74 5 5 11 5 0 0 79 16 19
2017 PE 68 8 4 4 4 0 12 86 9 25

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 65 10 10 0 10 5 0 79 11 20
2018 PE 89 0 5 0 5 0 0 89 5 19
2017 PE 76 12 0 4 0 0 8 96 4 25

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 55 15 10 5 5 0 10 78 11 20
2018 PE 53 26 16 0 0 5 0 83 0 19
2017 PE 48 20 20 4 4 0 4 71 8 25

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 10 25 45 15 5 0 0 35 20 20
2018 PE 5 11 53 26 5 0 0 16 32 19
2017 PE 8 24 36 16 16 0 0 32 32 25

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 10 5 45 30 10 0 0 40 15 20
2018 PE 21 16 47 16 0 0 0 16 37 19
2017 PE 8 48 20 20 4 0 0 24 56 25

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 45 20 15 5 5 10 0 72 11 20
2018 PE 53 26 16 0 5 0 0 79 5 19
2017 PE 44 44 8 4 0 0 0 88 4 25

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 30 20 25 15 0 10 0 56 17 20
2018 PE 16 42 16 16 11 0 0 58 26 19
2017 PE 28 32 20 16 4 0 0 60 20 25
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PE 25 75 20
2017 PE 24 76 25
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 20 40 10 5 25 0 0 20 80 20
2018 PE 21 26 32 21 0 0 0 21 79 19
2017 PE 8 32 24 20 12 4 0 9 91 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PE 75 25 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PE 31 69 16
2018 PE 13 87 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 38 0 25 13 19 6 0 40 33 16
2018 PE 20 27 20 0 13 0 20 58 17 15
2017 PE 36 18 23 18 0 0 4 57 19 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 0 6 25 25 31 0 13 7 64 16
2018 PE 0 0 13 27 40 0 20 0 83 15
2017 PE 0 0 10 19 57 5 9 0 89 21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PE 20 35 20 10 15 0 0 55 25 20
2018 PE 47 11 16 5 16 0 5 61 22 19
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