2019 Public Service Employee Survey Results for Public Safety Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 73 18 0 9 0 0 0 91 9 22
2017 CS 39 49 5 5 2 0 0 88 7 41
2017 CS-02 58 42 0 0 0 0 0 100 0 12
2017 CS-03 39 45 16 0 0 0 0 84 0 13
2014 CS 24 54 5 10 7 0 0 78 17 41
2014 CS-02 30 60 10 0 0 0 0 90 0 10
2014 CS-03 23 54 0 15 8 0 0 77 23 13
2011 CS 29 47 4 14 6 0 0 76 20 51
2011 CS-02 31 46 8 15 0 0 0 77 15 13
2011 CS-03 7 50 7 21 14 0 0 57 36 14
2011 CS-04 46 38 0 8 8 0 0 85 15 13

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 23 9 0 5 0 0 86 5 22
2017 CS 59 19 7 10 2 0 2 80 13 41
2017 CS-02 75 0 8 8 8 0 0 75 17 12
2017 CS-03 55 22 16 8 0 0 0 77 8 13
2014 CS 59 20 2 7 10 0 2 80 18 41
2014 CS-02 80 10 10 0 0 0 0 90 0 10
2014 CS-03 54 15 0 8 23 0 0 69 31 13
2011 CS 47 29 6 10 4 0 4 80 14 51
2011 CS-02 23 46 8 8 15 0 0 69 23 13
2011 CS-03 36 29 14 14 0 0 7 69 15 14
2011 CS-04 85 8 0 8 0 0 0 92 8 13

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 23 9 0 0 0 0 91 0 22
2017 CS 38 40 5 13 3 0 3 79 16 40
2017 CS-02 45 28 9 18 0 0 0 72 18 11
2017 CS-03 31 53 0 8 0 0 8 92 8 13
2014 CS 37 20 17 20 7 0 0 56 27 41
2014 CS-02 50 10 30 10 0 0 0 60 10 10
2014 CS-03 46 15 8 15 15 0 0 62 31 13
2011 CS 32 42 8 8 10 0 0 74 18 50
2011 CS-02 33 33 25 0 8 0 0 67 8 12
2011 CS-03 36 50 0 7 7 0 0 86 14 14
2011 CS-04 23 46 8 15 8 0 0 69 23 13

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 55 5 9 0 0 0 86 9 22
2018 CS 35 44 3 9 9 0 0 79 18 34
2018 CS-02 50 10 0 20 20 0 0 60 40 10
2018 CS-03 30 60 0 0 10 0 0 90 10 10
2017 CS 32 37 14 7 10 0 0 68 17 41
2017 CS-02 33 51 8 8 0 0 0 83 8 12
2017 CS-03 39 37 8 16 0 0 0 77 16 13
2014 CS 10 37 12 24 15 2 0 48 40 41
2014 CS-02 10 50 20 10 0 10 0 67 11 10
2014 CS-03 8 38 8 31 15 0 0 46 46 13
2011 CS 8 37 6 20 25 2 2 47 47 51
2011 CS-02 0 62 0 8 23 8 0 67 33 13
2011 CS-03 21 29 7 14 29 0 0 50 43 14
2011 CS-04 0 23 15 38 23 0 0 23 62 13

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 45 0 9 0 0 0 91 9 22
2017 CS 51 39 2 7 0 0 0 90 7 41
2017 CS-02 66 34 0 0 0 0 0 100 0 12
2017 CS-03 55 45 0 0 0 0 0 100 0 13
2014 CS 49 24 12 2 5 7 0 79 8 41
2014 CS-02 60 30 0 0 0 10 0 100 0 10
2014 CS-03 62 31 8 0 0 0 0 92 0 13

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 81 5 5 10 0 0 0 86 10 21
2018 CS 56 28 3 3 9 0 0 84 13 32
2018 CS-02 70 20 0 0 10 0 0 90 10 10
2018 CS-03 30 40 10 10 10 0 0 70 20 10
2017 CS 46 32 5 9 5 0 2 80 15 41
2017 CS-02 41 25 17 8 0 0 8 72 9 12
2017 CS-03 53 47 0 0 0 0 0 100 0 13
2014 CS 39 37 7 7 7 0 2 78 15 41
2014 CS-02 40 40 10 0 0 0 10 89 0 10
2014 CS-03 62 23 8 0 8 0 0 85 8 13
2011 CS 25 35 24 10 6 0 0 61 16 51
2011 CS-02 31 38 23 8 0 0 0 69 8 13
2011 CS-03 36 57 7 0 0 0 0 93 0 14
2011 CS-04 23 23 31 8 15 0 0 46 23 13

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 59 27 9 0 5 0 0 86 5 22
2018 CS 32 41 3 21 3 0 0 74 24 34
2018 CS-02 40 20 0 30 10 0 0 60 40 10
2018 CS-03 20 60 10 10 0 0 0 80 10 10
2017 CS 44 32 12 10 2 0 0 75 12 41
2017 CS-02 58 34 8 0 0 0 0 92 0 12
2017 CS-03 47 45 0 8 0 0 0 92 8 13
2014 CS 44 27 12 7 10 0 0 71 17 41
2014 CS-02 60 40 0 0 0 0 0 100 0 10
2014 CS-03 62 31 0 0 8 0 0 92 8 13
2011 CS 33 35 14 4 14 0 0 69 18 51
2011 CS-02 38 31 31 0 0 0 0 69 0 13
2011 CS-03 43 36 0 7 14 0 0 79 21 14
2011 CS-04 31 38 15 0 15 0 0 69 15 13

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 36 9 0 5 0 0 86 5 22
2018 CS 26 38 12 9 15 0 0 65 24 34
2018 CS-02 30 30 0 20 20 0 0 60 40 10
2018 CS-03 40 20 40 0 0 0 0 60 0 10
2017 CS 34 39 15 2 10 0 0 73 12 41
2017 CS-02 33 51 8 0 8 0 0 83 8 12
2017 CS-03 47 45 8 0 0 0 0 92 0 13
2014 CS 17 37 20 15 12 0 0 54 27 41
2014 CS-02 20 60 10 0 10 0 0 80 10 10
2014 CS-03 23 46 8 15 8 0 0 69 23 13
2011 CS 12 45 12 16 16 0 0 57 31 51
2011 CS-02 31 38 15 0 15 0 0 69 15 13
2011 CS-03 7 57 7 21 7 0 0 64 29 14
2011 CS-04 8 38 15 15 23 0 0 46 38 13

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 45 5 9 9 0 0 77 18 22
2018 CS 38 26 9 18 9 0 0 65 26 34
2018 CS-02 50 10 10 20 10 0 0 60 30 10
2018 CS-03 20 40 10 10 20 0 0 60 30 10
2017 CS 25 41 10 10 15 0 0 65 25 41
2017 CS-02 33 42 8 0 17 0 0 75 17 12
2017 CS-03 39 37 8 16 0 0 0 77 16 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 32 9 0 5 0 0 86 5 22
2018 CS 44 26 15 12 3 0 0 71 15 34
2018 CS-02 50 30 10 0 10 0 0 80 10 10
2018 CS-03 30 30 20 20 0 0 0 60 20 10
2017 CS 42 29 12 12 2 2 0 72 15 41
2017 CS-02 49 17 17 17 0 0 0 66 17 12
2017 CS-03 47 37 16 0 0 0 0 84 0 13
2014 CS 41 37 5 15 0 2 0 80 15 41
2014 CS-02 60 30 10 0 0 0 0 90 0 10
2014 CS-03 54 38 0 8 0 0 0 92 8 13
2011 CS 29 43 12 8 8 0 0 73 16 51
2011 CS-02 31 46 15 0 8 0 0 77 8 13
2011 CS-03 14 43 14 21 7 0 0 57 29 14
2011 CS-04 38 38 8 8 8 0 0 77 15 13

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 43 0 0 10 0 0 90 10 21
2018 CS 39 30 6 6 18 0 0 70 24 33
2018 CS-02 40 10 10 10 30 0 0 50 40 10
2018 CS-03 40 50 10 0 0 0 0 90 0 10
2017 CS 34 41 5 5 15 0 0 75 20 41
2017 CS-02 49 34 8 8 0 0 0 83 8 12
2017 CS-03 39 61 0 0 0 0 0 100 0 13

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 32 0 0 0 0 0 100 0 22
2018 CS 50 32 3 9 6 0 0 82 15 34
2018 CS-02 50 30 0 10 10 0 0 80 20 10
2018 CS-03 40 50 10 0 0 0 0 90 0 10
2017 CS 61 29 0 7 2 0 0 90 10 41
2017 CS-02 83 17 0 0 0 0 0 100 0 12
2017 CS-03 70 22 0 8 0 0 0 92 8 13
2014 CS 68 22 7 0 2 0 0 90 2 41
2014 CS-02 90 10 0 0 0 0 0 100 0 10
2014 CS-03 85 15 0 0 0 0 0 100 0 13
2011 CS 43 45 6 2 4 0 0 88 6 51
2011 CS-02 31 69 0 0 0 0 0 100 0 13
2011 CS-03 43 43 7 0 7 0 0 86 7 14
2011 CS-04 54 23 8 8 8 0 0 77 15 13

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 27 14 14 0 0 0 73 14 22
2018 CS 41 41 3 9 6 0 0 82 15 34
2018 CS-02 60 10 10 10 10 0 0 70 20 10
2018 CS-03 30 60 0 10 0 0 0 90 10 10
2017 CS 41 34 7 10 7 0 0 75 17 41
2017 CS-02 49 42 0 8 0 0 0 92 8 12
2017 CS-03 47 37 8 0 8 0 0 84 8 13
2014 CS 37 29 5 17 10 2 0 68 28 41
2014 CS-02 50 40 10 0 0 0 0 90 0 10
2014 CS-03 46 38 0 8 8 0 0 85 15 13
2011 CS 27 39 8 14 12 0 0 67 25 51
2011 CS-02 31 38 15 15 0 0 0 69 15 13
2011 CS-03 43 43 7 0 7 0 0 86 7 14
2011 CS-04 23 46 8 0 23 0 0 69 23 13

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 18 9 9 0 0 0 82 9 22
2018 CS 53 26 9 9 3 0 0 79 12 34
2018 CS-02 60 10 20 10 0 0 0 70 10 10
2018 CS-03 50 50 0 0 0 0 0 100 0 10
2017 CS 51 32 7 2 7 0 0 83 10 41
2017 CS-02 49 34 17 0 0 0 0 83 0 12
2017 CS-03 63 30 0 0 8 0 0 92 8 13
2014 CS 37 29 7 20 7 0 0 66 27 41
2014 CS-02 50 40 10 0 0 0 0 90 0 10
2014 CS-03 54 38 0 0 8 0 0 92 8 13

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 41 0 5 5 5 0 90 10 22
2018 CS 44 26 6 15 9 0 0 71 24 34
2018 CS-02 60 10 0 10 20 0 0 70 30 10
2018 CS-03 40 30 10 20 0 0 0 70 20 10
2017 CS 42 34 12 5 5 2 0 77 10 41
2017 CS-02 41 34 17 0 0 8 0 82 0 12
2017 CS-03 63 22 8 0 8 0 0 84 8 13
2014 CS 32 34 20 10 5 0 0 66 15 41
2014 CS-02 60 40 0 0 0 0 0 100 0 10
2014 CS-03 23 62 0 8 8 0 0 85 15 13
2011 CS 31 33 22 4 10 0 0 65 14 51
2011 CS-02 46 23 23 8 0 0 0 69 8 13
2011 CS-03 29 36 29 0 7 0 0 64 7 14
2011 CS-04 38 8 23 8 23 0 0 46 31 13

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 59 32 0 9 0 0 0 91 9 22
2018 CS 35 38 12 6 9 0 0 74 15 34
2018 CS-02 40 20 10 20 10 0 0 60 30 10
2018 CS-03 20 60 20 0 0 0 0 80 0 10
2017 CS 44 31 12 10 2 0 0 75 12 41
2017 CS-02 58 25 8 8 0 0 0 83 8 12
2017 CS-03 55 37 0 8 0 0 0 92 8 13
2014 CS 44 27 17 7 5 0 0 71 12 41
2014 CS-02 60 40 0 0 0 0 0 100 0 10
2014 CS-03 62 31 8 0 0 0 0 92 0 13
2011 CS 37 39 10 4 10 0 0 76 14 51
2011 CS-02 46 31 23 0 0 0 0 77 0 13
2011 CS-03 57 29 0 7 7 0 0 86 14 14
2011 CS-04 31 54 0 0 15 0 0 85 15 13

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 32 27 14 0 0 5 57 14 22
2018 CS 24 38 21 9 9 0 0 62 18 34
2018 CS-02 50 10 30 0 10 0 0 60 10 10
2018 CS-03 20 40 20 0 20 0 0 60 20 10
2017 CS 15 46 25 9 5 0 0 61 14 41
2017 CS-02 0 75 16 8 0 0 0 75 8 12
2017 CS-03 31 37 23 8 0 0 0 69 8 13
2014 CS 12 46 27 10 5 0 0 59 15 41
2014 CS-02 30 40 20 10 0 0 0 70 10 10
2014 CS-03 8 46 38 0 8 0 0 54 8 13
2011 CS 25 31 22 12 8 0 2 58 20 51
2011 CS-02 23 54 8 8 8 0 0 77 15 13
2011 CS-03 21 36 21 21 0 0 0 57 21 14
2011 CS-04 31 15 38 0 15 0 0 46 15 13

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 18 59 9 5 0 0 14 27 22
2018 CS 9 21 32 29 6 0 3 36 30 34
2018 CS-02 10 0 50 20 10 0 10 33 11 10
2018 CS-03 20 30 40 10 0 0 0 10 50 10
2017 CS 17 27 38 10 5 0 2 15 46 41
2017 CS-02 34 8 41 8 8 0 0 17 42 12
2017 CS-03 8 23 45 8 8 0 8 17 34 13
2014 CS 20 24 34 15 5 2 0 20 45 41
2014 CS-02 10 10 20 30 20 10 0 56 22 10
2014 CS-03 31 23 31 15 0 0 0 15 54 13
2011 CS 31 33 25 6 4 0 0 10 65 51
2011 CS-02 23 23 38 8 8 0 0 15 46 13
2011 CS-03 29 50 21 0 0 0 0 0 79 14
2011 CS-04 46 31 23 0 0 0 0 0 77 13

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 27 32 18 0 0 5 19 48 22
2018 CS 12 24 32 26 6 0 0 32 35 34
2018 CS-02 10 20 40 20 10 0 0 30 30 10
2018 CS-03 30 20 30 20 0 0 0 20 50 10
2017 CS 22 27 25 15 10 0 2 25 50 41
2017 CS-02 0 17 33 25 25 0 0 50 17 12
2017 CS-03 14 23 31 16 8 0 8 25 41 13
2014 CS 15 34 15 17 10 10 0 30 54 41
2014 CS-02 10 10 10 20 20 30 0 57 29 10
2014 CS-03 15 46 15 15 8 0 0 23 62 13
2011 CS 29 27 25 14 2 2 0 16 58 51
2011 CS-02 31 23 38 0 0 8 0 0 58 13
2011 CS-03 43 29 14 14 0 0 0 14 71 14
2011 CS-04 38 23 23 15 0 0 0 15 62 13

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 32 36 9 9 0 0 18 45 22
2018 CS 9 24 39 24 3 0 0 27 33 33
2018 CS-02 20 0 40 30 10 0 0 40 20 10
2018 CS-03 10 40 30 20 0 0 0 20 50 10
2017 CS 15 25 27 25 3 0 5 29 43 40
2017 CS-02 8 25 17 33 8 0 8 45 37 12
2017 CS-03 8 31 22 31 0 0 8 34 42 13
2014 CS 20 20 34 15 7 5 0 23 41 41
2014 CS-02 10 10 30 10 20 20 0 38 25 10
2014 CS-03 31 15 31 23 0 0 0 23 46 13
2011 CS 16 24 40 16 4 0 0 20 40 50
2011 CS-02 8 33 50 8 0 0 0 8 42 12
2011 CS-03 29 14 50 7 0 0 0 7 43 14
2011 CS-04 15 23 23 38 0 0 0 38 38 13

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 10 33 38 10 5 0 50 15 21
2018 CS 12 9 24 39 15 0 0 55 21 33
2018 CS-02 10 10 20 20 40 0 0 60 20 10
2017 CS 14 10 29 34 7 0 5 44 26 41
2017 CS-02 17 0 17 58 0 0 8 63 18 12
2017 CS-03 8 8 22 31 23 0 8 59 17 13
2014 CS 12 15 39 22 5 7 0 29 29 41
2014 CS-02 0 0 30 20 20 30 0 57 0 10
2014 CS-03 15 15 31 38 0 0 0 38 31 13
2011 CS 29 24 24 20 4 0 0 24 53 51
2011 CS-02 8 23 46 23 0 0 0 23 31 13
2011 CS-03 14 29 29 14 14 0 0 29 43 14
2011 CS-04 54 23 15 8 0 0 0 8 77 13

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 32 23 9 5 0 0 14 64 22
2018 CS 26 12 29 18 15 0 0 32 38 34
2018 CS-02 30 0 10 20 40 0 0 60 30 10
2018 CS-03 40 10 40 10 0 0 0 10 50 10
2017 CS 32 19 29 12 5 0 2 18 53 41
2017 CS-02 17 25 16 34 8 0 0 42 42 12
2017 CS-03 31 8 45 0 8 0 8 8 42 13
2014 CS 34 20 22 10 10 5 0 21 56 41
2014 CS-02 20 0 10 30 20 20 0 63 25 10
2014 CS-03 46 23 15 0 15 0 0 15 69 13
2011 CS 43 24 18 8 8 0 0 16 67 51
2011 CS-02 23 8 46 15 8 0 0 23 31 13
2011 CS-03 21 50 14 7 7 0 0 14 71 14
2011 CS-04 62 23 0 8 8 0 0 15 85 13

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 27 23 23 5 0 0 27 50 22
2018 CS 24 21 18 15 18 0 3 34 47 33
2018 CS-02 40 0 0 20 40 0 0 60 40 10
2018 CS-03 30 20 20 10 10 0 10 22 56 10
2017 CS 29 34 20 7 7 0 2 15 65 41
2017 CS-02 17 25 16 25 17 0 0 42 42 12
2017 CS-03 22 39 23 0 8 0 8 8 66 13
2014 CS 17 22 27 15 15 5 0 31 41 41
2014 CS-02 30 10 0 10 30 20 0 50 50 10
2014 CS-03 15 23 38 23 0 0 0 23 38 13
2011 CS 24 22 25 20 10 0 0 29 45 51
2011 CS-02 38 8 23 15 15 0 0 31 46 13
2011 CS-03 0 29 36 21 14 0 0 36 29 14
2011 CS-04 31 23 23 23 0 0 0 23 54 13

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 18 18 41 5 14 5 0 19 38 22
2018 CS 12 26 35 15 12 0 0 26 38 34
2018 CS-02 20 20 20 20 20 0 0 40 40 10
2018 CS-03 10 40 20 20 10 0 0 30 50 10
2017 CS 12 20 34 15 12 5 2 29 35 41
2017 CS-02 8 8 34 16 33 0 0 49 17 12
2017 CS-03 16 23 30 16 0 8 8 19 46 13
2014 CS 12 24 29 15 12 7 0 29 39 41
2014 CS-02 20 0 20 20 20 20 0 50 25 10
2014 CS-03 8 38 31 15 8 0 0 23 46 13

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 5 9 41 36 5 0 81 10 22
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 23 9 5 0 0 0 86 5 22
2017 CS 54 27 7 5 7 0 0 80 12 41
2017 CS-02 58 17 0 17 8 0 0 75 25 12
2017 CS-03 39 37 16 0 8 0 0 77 8 13
2014 CS 61 20 5 7 5 0 2 83 13 41
2014 CS-02 80 10 0 0 10 0 0 90 10 10
2014 CS-03 54 15 15 8 8 0 0 69 15 13
2011 CS 49 25 12 4 6 2 2 78 10 51
2011 CS-02 38 15 15 8 23 0 0 54 31 13
2011 CS-03 36 43 14 0 0 7 0 85 0 14
2011 CS-04 62 31 0 8 0 0 0 92 8 13

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 36 9 9 5 5 5 75 15 22
2018 CS 32 44 9 3 6 3 3 81 9 34
2018 CS-02 40 20 10 10 10 0 10 67 22 10
2018 CS-03 30 60 0 0 0 10 0 100 0 10
2017 CS 27 34 17 12 7 0 2 63 20 41
2017 CS-02 41 17 17 8 8 0 8 63 18 12
2017 CS-03 31 39 14 8 8 0 0 70 16 13
2014 CS 34 27 5 20 7 2 5 66 29 41
2014 CS-02 50 20 10 0 10 10 0 78 11 10
2014 CS-03 38 31 0 15 8 0 8 75 25 13

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 41 0 9 9 0 0 82 18 22
2018 CS 48 24 3 21 3 0 0 73 24 33
2018 CS-02 50 0 10 30 10 0 0 50 40 10
2017 CS 52 31 7 2 7 0 0 83 10 41
2017 CS-02 75 17 0 0 8 0 0 92 8 12
2017 CS-03 39 37 16 0 8 0 0 77 8 13
2014 CS 37 29 12 20 2 0 0 66 22 41
2014 CS-02 50 30 10 0 10 0 0 80 10 10
2014 CS-03 31 38 0 31 0 0 0 69 31 13

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 36 0 5 5 0 0 91 9 22
2018 CS 48 45 0 0 6 0 0 94 6 33
2018 CS-02 50 40 0 0 10 0 0 90 10 10
2017 CS 44 36 7 12 0 0 0 80 12 41
2017 CS-02 66 25 0 8 0 0 0 92 8 12
2017 CS-03 39 30 16 16 0 0 0 69 16 13
2014 CS 44 29 17 10 0 0 0 73 10 41
2014 CS-02 50 30 20 0 0 0 0 80 0 10
2014 CS-03 54 38 8 0 0 0 0 92 0 13

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 64 27 0 0 9 0 0 91 9 22
2018 CS 58 24 9 9 0 0 0 82 9 33
2018 CS-02 50 20 20 10 0 0 0 70 10 10
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 24 10 5 0 0 5 85 5 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 36 14 0 5 0 5 81 5 22
2018 CS 47 29 12 9 3 0 0 76 12 34
2018 CS-02 50 30 10 10 0 0 0 80 10 10
2018 CS-03 60 20 10 0 10 0 0 80 10 10
2017 CS 34 39 12 0 10 2 2 77 10 41
2017 CS-02 41 34 0 0 17 8 0 82 18 12
2017 CS-03 39 53 8 0 0 0 0 92 0 13
2014 CS 39 32 5 15 5 5 0 74 21 41
2014 CS-02 50 30 10 0 0 10 0 89 0 10
2014 CS-03 46 38 0 8 8 0 0 85 15 13
2011 CS 27 37 20 6 10 0 0 65 16 51
2011 CS-02 31 38 31 0 0 0 0 69 0 13
2011 CS-03 36 50 7 0 7 0 0 86 7 14
2011 CS-04 31 31 8 15 15 0 0 62 31 13

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 19 5 5 5 5 5 84 11 21
2018 CS 41 32 15 9 3 0 0 74 12 34
2018 CS-02 50 10 30 10 0 0 0 60 10 10
2018 CS-03 50 30 20 0 0 0 0 80 0 10
2017 CS 44 37 10 2 2 2 2 84 5 41
2017 CS-02 41 42 0 8 0 8 0 91 9 12
2017 CS-03 63 30 8 0 0 0 0 92 0 13
2014 CS 51 24 5 5 10 2 2 79 15 41
2014 CS-02 60 30 0 0 0 10 0 100 0 10
2014 CS-03 62 23 8 0 8 0 0 85 8 13
2011 CS 35 31 16 12 6 0 0 67 18 51
2011 CS-02 46 15 23 15 0 0 0 62 15 13
2011 CS-03 50 36 7 0 7 0 0 86 7 14
2011 CS-04 23 31 15 23 8 0 0 54 31 13

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 41 0 9 5 0 5 86 14 22
2018 CS 41 29 15 6 9 0 0 71 15 34
2018 CS-02 60 30 10 0 0 0 0 90 0 10
2018 CS-03 40 30 20 10 0 0 0 70 10 10
2017 CS 36 34 12 7 5 2 2 74 13 41
2017 CS-02 41 25 17 0 8 8 0 72 9 12
2017 CS-03 55 30 8 8 0 0 0 84 8 13
2014 CS 44 32 7 2 10 5 0 79 13 41
2014 CS-02 60 30 0 0 0 10 0 100 0 10
2014 CS-03 54 23 8 8 8 0 0 77 15 13
2011 CS 31 43 8 8 10 0 0 75 18 51
2011 CS-02 38 38 8 0 15 0 0 77 15 13
2011 CS-03 50 36 0 7 7 0 0 86 14 14
2011 CS-04 15 54 8 15 8 0 0 69 23 13

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 82 14 5 0 0 0 0 95 0 22
2017 CS 74 14 7 2 0 0 2 90 3 41
2017 CS-02 84 0 16 0 0 0 0 84 0 12
2017 CS-03 55 30 8 8 0 0 0 84 8 13
2014 CS 78 2 7 7 2 0 2 83 10 41
2014 CS-02 100 0 0 0 0 0 0 100 0 10
2014 CS-03 85 0 8 8 0 0 0 85 8 13
2011 CS 61 16 10 4 6 2 2 80 10 51
2011 CS-02 69 8 8 0 15 0 0 77 15 13
2011 CS-03 57 21 7 7 0 7 0 85 8 14
2011 CS-04 62 15 8 8 8 0 0 77 15 13

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 91 9 0 0 0 0 0 100 0 22
2017 CS 60 25 2 5 5 2 0 87 10 41
2017 CS-02 58 25 8 8 0 0 0 83 8 12
2017 CS-03 61 31 0 8 0 0 0 92 8 13
2014 CS 39 20 7 17 10 2 5 63 29 41
2014 CS-02 50 20 0 20 0 0 10 78 22 10
2014 CS-03 69 8 8 8 8 0 0 77 15 13
2011 CS 16 37 20 14 10 0 4 55 24 51
2011 CS-02 8 46 23 0 15 0 8 58 17 13
2011 CS-03 36 21 14 21 7 0 0 57 29 14
2011 CS-04 15 54 15 8 8 0 0 69 15 13

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 23 0 5 5 0 0 91 9 22
2018 CS 59 18 15 6 0 3 0 79 6 34
2018 CS-02 80 0 10 0 0 10 0 89 0 10
2018 CS-03 60 30 0 10 0 0 0 90 10 10
2017 CS 58 35 2 2 2 0 0 93 5 41
2017 CS-02 58 42 0 0 0 0 0 100 0 12
2017 CS-03 69 23 8 0 0 0 0 92 0 13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 45 0 0 5 0 0 95 5 22
2018 CS 50 26 6 18 0 0 0 76 18 34
2018 CS-02 60 20 0 20 0 0 0 80 20 10
2018 CS-03 50 20 20 10 0 0 0 70 10 10
2017 CS 51 25 12 2 10 0 0 75 12 41
2017 CS-02 49 25 17 0 8 0 0 75 8 12
2017 CS-03 53 31 16 0 0 0 0 84 0 13
2014 CS 39 34 7 10 10 0 0 73 20 41
2014 CS-02 50 40 0 10 0 0 0 90 10 10
2014 CS-03 62 23 0 8 8 0 0 85 15 13
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 50 9 9 0 0 0 82 9 22
2018 CS 35 32 12 12 0 9 0 74 13 34
2018 CS-02 40 20 0 30 0 10 0 67 33 10
2018 CS-03 30 30 20 0 0 20 0 75 0 10
2017 CS 24 34 17 12 5 7 0 63 19 41
2017 CS-02 33 34 17 0 0 17 0 80 0 12
2017 CS-03 39 16 14 16 8 8 0 59 25 13
2014 CS 22 24 10 17 7 20 0 58 30 41
2014 CS-02 40 20 0 0 10 30 0 86 14 10
2014 CS-03 23 31 15 23 0 8 0 58 25 13
2011 CS 12 30 22 14 20 2 0 43 35 50
2011 CS-02 15 31 31 8 15 0 0 46 23 13
2011 CS-03 8 38 23 23 0 8 0 50 25 13
2011 CS-04 15 15 8 23 38 0 0 31 62 13

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 36 9 9 9 0 0 73 18 22
2018 CS 30 33 6 18 9 3 0 66 28 33
2018 CS-02 50 20 10 0 20 0 0 70 20 10
2017 CS 24 36 15 7 15 2 0 62 23 41
2017 CS-02 33 59 8 0 0 0 0 92 0 12
2017 CS-03 31 22 16 16 8 8 0 58 25 13
2014 CS 23 23 18 20 10 8 0 49 32 40
2014 CS-03 31 23 8 23 15 0 0 54 38 13
2011 CS 8 37 20 10 24 0 0 45 35 49
2011 CS-02 17 25 25 17 17 0 0 42 33 12
2011 CS-03 0 38 15 15 31 0 0 38 46 13
2011 CS-04 8 23 38 8 23 0 0 31 31 13

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 41 14 14 9 0 0 64 23 22
2018 CS 24 32 15 18 9 3 0 58 27 34
2018 CS-02 40 30 10 10 10 0 0 70 20 10
2018 CS-03 20 20 10 30 10 10 0 44 44 10
2017 CS 10 34 20 12 15 10 0 48 30 41
2017 CS-02 16 51 8 0 0 25 0 89 0 12
2017 CS-03 16 37 16 16 8 8 0 58 25 13
2014 CS 17 22 20 20 12 10 0 43 35 41
2014 CS-02 30 20 20 10 0 20 0 63 13 10
2014 CS-03 23 15 15 15 31 0 0 38 46 13
2011 CS 10 35 18 18 18 2 0 46 36 51
2011 CS-02 15 46 15 15 8 0 0 62 23 13
2011 CS-03 0 29 29 29 14 0 0 29 43 14
2011 CS-04 15 23 15 15 31 0 0 38 46 13

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 27 36 14 9 0 0 41 23 22
2018 CS 15 35 24 9 15 3 0 52 24 34
2018 CS-02 30 20 30 0 20 0 0 50 20 10
2018 CS-03 10 20 30 10 20 10 0 33 33 10
2017 CS 19 22 14 19 20 5 0 44 41 41
2017 CS-02 33 25 17 8 8 8 0 63 18 12
2017 CS-03 31 23 14 16 8 8 0 59 25 13
2014 CS 12 24 20 15 20 10 0 41 38 41
2014 CS-02 30 20 30 0 10 10 0 56 11 10
2014 CS-03 8 31 23 15 15 8 0 42 33 13
2011 CS 12 33 27 14 14 0 0 45 27 51
2011 CS-02 15 31 38 8 8 0 0 46 15 13
2011 CS-03 7 29 21 29 14 0 0 36 43 14
2011 CS-04 8 31 31 8 23 0 0 38 31 13

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 36 9 0 0 0 0 91 0 22
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 45 23 5 9 0 5 62 14 22
2018 CS 12 44 35 9 0 0 0 56 9 34
2018 CS-02 0 30 60 10 0 0 0 30 10 10
2018 CS-03 30 40 20 10 0 0 0 70 10 10
2017 CS 17 51 12 12 7 0 0 68 20 41
2017 CS-02 16 59 25 0 0 0 0 75 0 12
2017 CS-03 31 53 8 8 0 0 0 84 8 13
2014 CS 17 54 10 7 7 5 0 74 15 41
2014 CS-02 20 50 20 0 0 10 0 78 0 10
2014 CS-03 23 38 8 23 8 0 0 62 31 13
2011 CS 25 41 12 14 6 2 0 68 20 51
2011 CS-02 23 54 23 0 0 0 0 77 0 13
2011 CS-03 21 50 0 21 0 7 0 77 23 14
2011 CS-04 31 15 15 23 15 0 0 46 38 13

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 45 9 23 9 5 0 57 33 22

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 45 23 5 0 5 0 71 5 22
2018 CS 26 21 26 15 6 6 0 50 22 34
2018 CS-02 10 10 40 30 0 10 0 22 33 10
2018 CS-03 30 20 30 10 10 0 0 50 20 10
2017 CS 29 34 20 12 5 0 0 63 17 41
2017 CS-02 33 25 17 25 0 0 0 58 25 12
2017 CS-03 47 22 23 8 0 0 0 69 8 13
2014 CS 29 20 15 17 10 7 2 54 30 41
2014 CS-02 40 30 10 0 0 20 0 88 0 10
2014 CS-03 46 8 15 23 8 0 0 54 31 13
2011 CS 18 36 10 14 14 6 2 59 30 50
2011 CS-02 8 50 17 17 0 8 0 64 18 12
2011 CS-03 14 43 7 14 0 14 7 73 18 14
2011 CS-04 23 31 8 15 23 0 0 54 38 13

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 38 24 10 0 0 0 67 10 21
2018 CS 21 53 12 9 3 3 0 76 12 34
2018 CS-02 20 40 20 20 0 0 0 60 20 10
2018 CS-03 10 60 10 10 0 10 0 78 11 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 14 33 29 10 5 5 5 53 16 21
2018 CS 12 18 32 21 3 9 6 34 28 34
2018 CS-02 20 0 50 30 0 0 0 20 30 10
2018 CS-03 10 40 20 10 0 20 0 63 13 10
2017 CS 14 32 24 5 15 10 0 51 22 41
2017 CS-02 16 42 25 8 0 8 0 63 9 12
2017 CS-03 23 16 30 0 8 23 0 51 10 13
2014 CS 15 12 7 27 20 20 0 33 58 41
2014 CS-02 20 20 20 10 0 30 0 57 14 10
2014 CS-03 23 8 0 31 23 15 0 36 64 13
2011 CS 2 18 16 10 36 14 4 24 56 50
2011 CS-02 8 15 23 0 31 23 0 30 40 13
2011 CS-03 0 23 8 8 31 31 0 33 56 13
2011 CS-04 0 8 23 15 46 0 8 8 67 13

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 55 5 9 5 0 0 82 14 22
2018 CS 12 48 12 15 9 3 0 63 25 33
2018 CS-02 30 30 10 20 10 0 0 60 30 10
2018 CS-03 0 70 20 10 0 0 0 70 10 10
2017 CS 20 50 7 8 13 3 0 72 21 40
2017 CS-02 33 59 0 8 0 0 0 92 8 12
2017 CS-03 34 41 8 0 8 8 0 81 9 12
2014 CS 18 30 10 15 23 5 0 50 39 40
2014 CS-02 30 20 30 10 0 10 0 56 11 10
2014 CS-03 23 23 8 31 15 0 0 46 46 13
2011 CS 8 33 14 18 25 2 0 42 44 51
2011 CS-02 8 46 0 15 23 8 0 58 42 13
2011 CS-03 14 43 7 7 29 0 0 57 36 14
2011 CS-04 0 31 23 31 15 0 0 31 46 13

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 41 18 14 5 0 0 64 18 22
2018 CS 18 24 12 12 27 3 3 45 42 33
2018 CS-03 20 30 10 10 20 0 10 56 33 10
2017 CS 22 19 19 5 32 0 2 42 38 41
2017 CS-02 24 17 34 8 17 0 0 41 25 12
2017 CS-03 31 30 16 0 23 0 0 61 23 13
2014 CS 15 17 12 27 29 0 0 32 56 41
2014 CS-02 20 50 10 20 0 0 0 70 20 10
2014 CS-03 23 8 8 31 31 0 0 31 62 13
2011 CS 10 22 22 10 37 0 0 31 47 51
2011 CS-02 8 46 15 0 31 0 0 54 31 13
2011 CS-03 14 21 21 7 36 0 0 36 43 14
2011 CS-04 8 15 31 8 38 0 0 23 46 13

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 32 9 0 0 5 9 89 0 22

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 50 5 14 0 14 5 14 67 17 22

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 27 14 9 0 5 5 75 10 22

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 27 18 5 0 5 5 75 5 22

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 14 9 9 0 0 23 76 12 22

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 73 14 5 0 0 0 9 95 0 22

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 0 9 5 0 5 14 83 6 22

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 68 5 5 5 0 5 14 89 6 22

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 36 5 18 0 5 0 76 19 22
2018 CS 24 56 12 6 3 0 0 79 9 34
2018 CS-02 40 30 20 10 0 0 0 70 10 10
2018 CS-03 20 70 10 0 0 0 0 90 0 10
2017 CS 29 41 17 5 7 0 0 70 12 41
2017 CS-02 24 51 25 0 0 0 0 75 0 12
2017 CS-03 39 30 16 8 8 0 0 69 16 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 43 38 10 5 0 5 0 85 5 21
2018 CS 29 44 18 3 0 6 0 78 3 34
2018 CS-02 30 40 20 0 0 10 0 78 0 10
2018 CS-03 20 70 0 0 0 10 0 100 0 10
2017 CS 39 48 5 2 2 2 0 90 5 41
2017 CS-02 58 42 0 0 0 0 0 100 0 12
2017 CS-03 39 61 0 0 0 0 0 100 0 13
2014 CS 41 34 22 0 0 2 0 78 0 41
2014 CS-02 60 20 20 0 0 0 0 80 0 10
2014 CS-03 46 31 15 0 0 8 0 83 0 13
2011 CS 16 55 10 10 6 4 0 73 16 51
2011 CS-02 31 38 15 8 8 0 0 69 15 13
2011 CS-03 7 64 14 7 0 7 0 77 8 14
2011 CS-04 8 54 8 15 8 8 0 67 25 13

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 27 18 9 0 0 0 73 9 22
2018 CS 21 38 24 6 0 12 0 67 7 34
2018 CS-02 30 20 30 0 0 20 0 63 0 10
2018 CS-03 20 50 20 0 0 10 0 78 0 10
2017 CS 44 36 12 0 5 2 0 82 5 41
2017 CS-02 58 34 8 0 0 0 0 92 0 12
2017 CS-03 47 37 16 0 0 0 0 84 0 13
2014 CS 34 32 27 0 0 7 0 71 0 41
2014 CS-02 50 30 20 0 0 0 0 80 0 10
2014 CS-03 38 31 15 0 0 15 0 82 0 13

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 52 5 5 0 0 0 90 5 21
2018 CS 38 50 9 3 0 0 0 88 3 34
2018 CS-02 60 30 10 0 0 0 0 90 0 10
2018 CS-03 30 60 10 0 0 0 0 90 0 10
2017 CS 48 40 5 5 3 0 0 87 8 40
2017 CS-02 82 18 0 0 0 0 0 100 0 11
2017 CS-03 55 45 0 0 0 0 0 100 0 13
2014 CS 56 20 12 10 2 0 0 76 12 41
2014 CS-02 80 10 10 0 0 0 0 90 0 10
2014 CS-03 54 23 8 15 0 0 0 77 15 13
2011 CS 22 47 10 8 14 0 0 69 22 51
2011 CS-02 31 31 23 8 8 0 0 62 15 13
2011 CS-03 21 57 14 0 7 0 0 79 7 14
2011 CS-04 15 54 0 15 15 0 0 69 31 13

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 32 14 18 0 0 0 68 18 22
2018 CS 26 32 15 12 15 0 0 59 26 34
2018 CS-02 40 10 20 0 30 0 0 50 30 10
2018 CS-03 20 20 10 40 10 0 0 40 50 10
2017 CS 29 27 14 12 17 0 0 56 29 41
2017 CS-02 41 42 8 8 0 0 0 83 8 12
2017 CS-03 39 31 14 8 8 0 0 70 16 13
2014 CS 24 39 15 10 12 0 0 63 22 41
2014 CS-02 50 50 0 0 0 0 0 100 0 10
2014 CS-03 23 54 0 8 15 0 0 77 23 13
2011 CS 10 31 25 8 24 2 0 42 32 51
2011 CS-02 15 38 31 0 15 0 0 54 15 13
2011 CS-03 14 43 7 14 14 7 0 62 31 14
2011 CS-04 0 15 38 8 38 0 0 15 46 13

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 41 0 18 5 0 0 77 23 22
2018 CS 32 35 12 15 6 0 0 68 21 34
2018 CS-02 40 30 0 20 10 0 0 70 30 10
2018 CS-03 30 10 30 30 0 0 0 40 30 10
2017 CS 27 39 7 12 15 0 0 66 27 41
2017 CS-02 41 59 0 0 0 0 0 100 0 12
2017 CS-03 31 47 6 8 8 0 0 78 16 13
2014 CS 27 34 15 20 2 0 2 63 23 41
2014 CS-02 40 60 0 0 0 0 0 100 0 10
2014 CS-03 23 46 8 23 0 0 0 69 23 13
2011 CS 12 47 10 12 18 2 0 60 30 51
2011 CS-02 23 46 15 0 15 0 0 69 15 13
2011 CS-03 14 57 0 21 0 7 0 77 23 14
2011 CS-04 0 38 15 15 31 0 0 38 46 13

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 41 23 14 5 9 9 0 70 15 22
2018 CS 35 15 21 15 12 3 0 52 27 34
2018 CS-02 30 30 10 10 20 0 0 60 30 10
2018 CS-03 50 0 20 20 10 0 0 50 30 10
2017 CS 29 32 17 5 15 2 0 63 20 41
2017 CS-02 33 42 17 8 0 0 0 75 8 12
2017 CS-03 31 31 30 0 8 0 0 63 8 13
2014 CS 27 20 20 15 12 7 0 50 29 41
2014 CS-02 30 30 20 10 0 10 0 67 11 10
2014 CS-03 31 31 8 15 15 0 0 62 31 13
2011 CS 22 25 20 10 22 2 0 48 32 51
2011 CS-02 31 38 15 8 8 0 0 69 15 13
2011 CS-03 36 14 14 14 21 0 0 50 36 14
2011 CS-04 0 31 15 15 38 0 0 31 54 13
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CS 14 36 50 22
2018 CS 44 18 38 34
2018 CS-02 20 30 50 10
2018 CS-03 80 0 20 10
2017 CS 37 32 31 41
2017 CS-02 25 33 42 12
2017 CS-03 39 23 37 13
2014 CS 34 27 39 41
2014 CS-02 10 30 60 10
2014 CS-03 23 38 38 13
2011 CS 39 24 37 51
2011 CS-02 15 38 46 13
2011 CS-03 36 50 14 14
2011 CS-04 54 0 46 13
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 45 14 5 5 0 5 76 10 22

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 27 5 5 5 0 5 86 10 22
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 27 14 0 0 18 9 81 0 22
2018 CS 9 24 24 6 9 24 6 46 21 34
2018 CS-02 10 0 40 0 20 30 0 14 29 10
2018 CS-03 0 60 20 0 0 10 10 75 0 10
2017 CS 22 12 12 15 12 20 7 47 37 41
2017 CS-02 33 8 0 8 8 42 0 71 29 12
2017 CS-03 23 16 14 0 16 16 16 57 23 13
2014 CS 17 22 10 2 12 34 2 62 23 41
2014 CS-02 20 20 10 0 10 40 0 67 17 10
2014 CS-03 31 23 15 0 8 23 0 70 10 13

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 55 23 5 5 0 14 0 89 5 22
2018 CS 18 41 24 3 6 6 3 65 10 34
2018 CS-02 20 30 40 0 10 0 0 50 10 10
2018 CS-03 10 60 10 10 0 10 0 78 11 10
2017 CS 34 27 14 9 10 5 0 65 20 41
2017 CS-02 41 42 0 0 17 0 0 83 17 12
2017 CS-03 39 31 14 0 8 8 0 76 8 13
2014 CS 27 27 24 2 2 17 0 65 6 41
2014 CS-02 30 30 10 0 0 30 0 86 0 10
2014 CS-03 23 31 31 0 0 15 0 64 0 13
2011 CS 12 25 22 20 12 10 0 41 35 51
2011 CS-02 8 46 8 23 8 8 0 58 33 13
2011 CS-03 7 21 36 21 0 14 0 33 25 14
2011 CS-04 15 23 15 23 15 8 0 42 42 13
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 23 18 5 0 23 5 69 6 22
2018 CS 6 24 29 6 3 26 6 43 13 34
2018 CS-02 10 0 50 0 10 30 0 14 14 10
2018 CS-03 0 60 20 0 0 10 10 75 0 10
2017 CS 22 10 17 5 5 36 5 55 17 41
2017 CS-02 25 17 0 0 8 50 0 83 17 12
2017 CS-03 23 16 6 0 0 39 16 86 0 13
2014 CS 12 15 17 2 0 44 10 58 5 41
2014 CS-02 20 10 10 0 0 40 20 75 0 10
2014 CS-03 15 23 15 0 0 38 8 71 0 13

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 18 14 9 0 14 0 74 11 22
2018 CS 15 32 32 3 3 12 3 55 7 34
2018 CS-02 20 10 50 0 10 10 0 33 11 10
2018 CS-03 10 60 20 0 0 10 0 78 0 10
2017 CS 39 24 14 5 5 12 0 72 11 41
2017 CS-02 49 25 0 0 8 17 0 90 10 12
2017 CS-03 47 31 6 0 0 16 0 93 0 13
2014 CS 27 34 17 2 0 15 5 76 3 41
2014 CS-02 40 10 10 0 0 20 20 83 0 10
2014 CS-03 23 31 23 0 0 23 0 70 0 13
2011 CS 22 28 24 8 2 16 0 60 12 50
2011 CS-02 23 15 23 15 0 23 0 50 20 13
2011 CS-03 8 46 23 0 0 23 0 70 0 13
2011 CS-04 38 15 38 0 0 8 0 58 0 13
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 23 32 9 9 0 5 48 19 22
2018 CS 21 18 12 18 32 0 0 38 50 34
2018 CS-02 40 0 10 10 40 0 0 40 50 10
2018 CS-03 10 20 10 10 50 0 0 30 60 10
2017 CS 12 27 10 23 28 0 0 39 50 40
2017 CS-02 16 17 8 42 17 0 0 33 58 12
2017 CS-03 14 39 0 8 39 0 0 53 47 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 9 23 27 27 9 0 5 33 38 22
2018 CS 21 24 35 6 15 0 0 44 21 34
2018 CS-02 50 20 0 20 10 0 0 70 30 10
2018 CS-03 10 30 40 0 20 0 0 40 20 10
2017 CS 5 39 19 27 10 0 0 44 37 41
2017 CS-02 8 49 17 8 17 0 0 58 25 12
2017 CS-03 8 39 22 31 0 0 0 47 31 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 32 18 9 5 0 5 67 14 22
2018 CS 26 26 21 18 9 0 0 53 26 34
2018 CS-02 50 10 0 40 0 0 0 60 40 10
2018 CS-03 30 10 30 10 20 0 0 40 30 10
2017 CS 19 27 27 19 7 0 0 47 27 41
2017 CS-02 41 25 0 17 17 0 0 66 34 12
2017 CS-03 23 31 30 8 8 0 0 55 16 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 14 23 18 41 0 0 18 59 22
2018 CS 18 18 18 12 30 0 3 38 44 33
2018 CS-02 40 10 10 0 40 0 0 50 40 10
2017 CS 2 20 32 16 30 0 0 22 46 41
2017 CS-02 0 50 33 0 17 0 0 50 17 12
2017 CS-03 8 8 23 30 31 0 0 16 61 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 45 23 27 0 0 0 5 71 0 22
2018 CS 42 24 18 0 12 0 3 69 13 33
2018 CS-02 50 20 20 0 10 0 0 70 10 10
2018 CS-03 40 20 10 0 30 0 0 60 30 10
2017 CS 42 32 14 9 2 0 0 74 12 41
2017 CS-02 58 34 0 8 0 0 0 92 8 12
2017 CS-03 31 31 30 8 0 0 0 63 8 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 36 27 23 5 9 0 0 64 14 22
2018 CS 32 29 9 15 15 0 0 62 29 34
2018 CS-02 40 30 0 10 20 0 0 70 30 10
2018 CS-03 20 20 10 30 20 0 0 40 50 10
2017 CS 27 37 12 21 2 0 0 64 24 41
2017 CS-02 49 34 17 0 0 0 0 83 0 12
2017 CS-03 16 31 23 22 8 0 0 47 30 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 24 10 5 14 0 0 71 19 21
2018 CS 24 41 12 15 9 0 0 65 24 34
2018 CS-02 40 20 0 30 10 0 0 60 40 10
2018 CS-03 20 50 10 10 10 0 0 70 20 10
2017 CS 29 22 19 17 10 2 0 52 28 41
2017 CS-02 41 8 34 8 8 0 0 49 17 12
2017 CS-03 31 31 14 23 0 0 0 63 23 13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 29 38 24 10 0 0 0 67 10 21
2018 CS 29 29 18 9 15 0 0 59 24 34
2018 CS-02 50 20 10 0 20 0 0 70 20 10
2018 CS-03 10 50 10 20 10 0 0 60 30 10
2017 CS 22 22 27 7 22 0 0 44 30 41
2017 CS-02 33 17 34 0 17 0 0 49 17 12
2017 CS-03 23 31 22 0 23 0 0 55 23 13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 24 43 19 5 10 0 0 67 14 21
2018 CS 24 36 18 15 6 0 0 61 21 33
2018 CS-03 10 30 20 30 10 0 0 40 40 10
2017 CS 27 17 27 12 17 0 0 44 30 41
2017 CS-02 41 8 25 8 17 0 0 49 25 12
2017 CS-03 31 16 22 16 16 0 0 47 31 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 14 29 5 5 0 0 62 10 21

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 24 10 10 0 0 5 80 10 21
2018 CS 36 36 15 9 3 0 0 73 12 33
2018 CS-02 60 20 10 10 0 0 0 80 10 10
2017 CS 30 25 27 10 8 0 0 55 18 40
2017 CS-02 45 9 9 18 18 0 0 54 37 11
2017 CS-03 23 31 30 8 8 0 0 55 16 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 60 20 5 10 0 0 5 84 11 20
2018 CS 68 21 3 6 3 0 0 88 9 34
2018 CS-02 80 10 0 10 0 0 0 90 10 10
2018 CS-03 80 10 0 10 0 0 0 90 10 10
2017 CS 53 15 15 12 0 0 5 71 13 41
2017 CS-02 66 8 17 0 0 0 8 82 0 12
2017 CS-03 45 31 0 16 0 0 8 83 17 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 71 19 0 0 0 0 10 100 0 21
2018 CS 74 15 0 6 0 0 6 94 6 34
2018 CS-02 80 20 0 0 0 0 0 100 0 10
2018 CS-03 70 10 0 20 0 0 0 80 20 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 76 10 10 0 0 0 5 90 0 21
2018 CS 76 12 6 0 3 0 3 91 3 34
2018 CS-02 90 10 0 0 0 0 0 100 0 10
2018 CS-03 70 20 10 0 0 0 0 90 0 10
2017 CS 68 10 5 12 2 0 2 80 15 41
2017 CS-02 75 0 8 8 0 0 8 82 9 12
2017 CS-03 84 8 0 8 0 0 0 92 8 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 52 33 10 0 0 0 5 90 0 21
2018 CS 65 18 15 3 0 0 0 82 3 34
2018 CS-02 80 0 20 0 0 0 0 80 0 10
2018 CS-03 60 30 10 0 0 0 0 90 0 10
2017 CS 53 37 2 5 0 0 2 92 5 41
2017 CS-02 83 8 0 0 0 0 8 100 0 12
2017 CS-03 45 47 0 8 0 0 0 92 8 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 57 19 10 5 5 0 5 80 10 21
2018 CS 53 26 12 3 6 0 0 79 9 34
2018 CS-02 60 10 20 0 10 0 0 70 10 10
2018 CS-03 50 30 10 10 0 0 0 80 10 10
2017 CS 54 23 15 3 3 0 3 79 5 40
2017 CS-02 58 17 8 8 0 0 8 82 9 12
2017 CS-03 58 25 17 0 0 0 0 83 0 12

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 48 24 10 0 0 0 19 88 0 21
2018 CS 62 21 3 0 0 0 15 97 0 34
2018 CS-02 80 0 0 0 0 0 20 100 0 10
2018 CS-03 50 30 10 0 0 0 10 89 0 10
2017 CS 55 20 5 0 0 0 20 94 0 40
2017 CS-02 92 0 0 0 0 0 8 100 0 12
2017 CS-03 58 25 0 0 0 0 17 100 0 12

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 14 10 0 0 0 14 89 0 21
2018 CS 61 21 12 0 6 0 0 82 6 33
2018 CS-02 70 10 20 0 0 0 0 80 0 10
2018 CS-03 70 10 10 0 10 0 0 80 10 10
2017 CS 73 10 5 0 0 0 12 95 0 41
2017 CS-02 92 0 0 0 0 0 8 100 0 12
2017 CS-03 84 8 0 0 0 0 8 100 0 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 71 14 14 0 0 0 0 86 0 21
2018 CS 65 21 9 3 3 0 0 85 6 34
2018 CS-02 70 20 10 0 0 0 0 90 0 10
2018 CS-03 60 20 20 0 0 0 0 80 0 10
2017 CS 88 5 0 5 2 0 0 93 7 41
2017 CS-02 100 0 0 0 0 0 0 100 0 12
2017 CS-03 100 0 0 0 0 0 0 100 0 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 62 14 14 5 0 0 5 80 5 21
2018 CS 48 27 18 3 3 0 0 76 6 33
2018 CS-02 30 30 30 10 0 0 0 60 10 10
2017 CS 71 17 7 5 0 0 0 88 5 41
2017 CS-02 84 16 0 0 0 0 0 100 0 12
2017 CS-03 77 16 0 8 0 0 0 92 8 13

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 5 55 32 5 5 0 0 59 9 22
2018 CS 15 35 35 3 12 0 0 50 15 34
2018 CS-02 30 20 40 0 10 0 0 50 10 10
2018 CS-03 0 30 40 10 20 0 0 30 30 10
2017 CS 5 29 47 7 12 0 0 34 19 41
2017 CS-02 16 17 59 0 8 0 0 33 8 12
2017 CS-03 0 30 63 8 0 0 0 30 8 13

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 10 5 48 29 10 0 0 38 14 21
2018 CS 12 9 32 38 9 0 0 47 21 34
2018 CS-02 20 20 30 20 10 0 0 30 40 10
2018 CS-03 10 10 20 60 0 0 0 60 20 10
2017 CS 9 20 49 12 10 0 0 22 29 41
2017 CS-02 0 17 42 16 25 0 0 41 17 12
2017 CS-03 0 16 61 16 8 0 0 23 16 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 45 14 9 0 0 0 77 9 22
2018 CS 33 24 24 12 3 3 0 59 16 33
2018 CS-02 40 10 20 20 10 0 0 50 30 10
2017 CS 29 34 5 15 7 10 0 70 25 41
2017 CS-02 33 34 8 17 0 8 0 72 18 12
2017 CS-03 31 37 8 8 0 16 0 81 9 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 27 32 27 5 9 0 0 59 14 22
2018 CS 12 44 26 6 9 3 0 58 15 34
2018 CS-02 20 20 30 10 10 10 0 44 22 10
2018 CS-03 10 50 20 10 10 0 0 60 20 10
2017 CS 17 36 7 22 15 2 0 54 38 41
2017 CS-02 33 34 0 25 0 8 0 72 28 12
2017 CS-03 23 45 0 23 8 0 0 69 31 13
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 5 95 22
2017 CS 12 88 41
2014 CS 12 88 41
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 32 36 18 0 14 0 0 32 68 22
2018 CS 18 18 15 15 26 6 3 19 81 34
2018 CS-02 30 0 20 10 30 10 0 33 67 10
2018 CS-03 10 20 0 30 20 10 10 13 88 10
2017 CS 22 22 15 12 25 5 0 23 77 41
2017 CS-02 16 8 17 17 34 8 0 18 82 12
2017 CS-03 30 31 8 8 23 0 0 30 70 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 60 40 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 47 53 15
2018 CS 32 68 25

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 23 23 15 15 15 0 8 50 33 13
2018 CS 24 20 28 16 12 0 0 44 28 25
2017 CS 13 20 7 16 33 3 7 37 55 30

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 15 15 15 15 38 0 0 31 54 13
2018 CS 0 20 24 8 48 0 0 20 56 25
2017 CS 0 3 0 26 70 0 0 3 97 30

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 38 24 19 5 10 0 5 65 15 21
2018 CS 29 24 12 6 26 3 0 55 33 34
2018 CS-02 10 30 20 10 20 10 0 44 33 10
2018 CS-03 40 20 0 0 40 0 0 60 40 10
Report a problem on this page
Date modified: