2019 Public Service Employee Survey Results for Public Safety Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - CR

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 48 0 9 0 0 0 91 9 23
2019 CR-05 62 38 0 0 0 0 0 100 0 13
2017 CR 38 52 0 7 3 0 0 90 10 29
2017 CR-04 36 45 0 9 9 0 0 82 18 11
2017 CR-05 39 56 0 6 0 0 0 94 6 18
2014 CR 27 54 8 8 4 0 0 81 12 26
2011 CR 30 57 0 10 0 0 3 90 10 30
2011 CR-04 26 53 0 16 0 0 5 83 17 19
2008 CR 58 29 6 6 0 0 0 88 6 48
2008 CR-04 52 35 4 9 0 0 0 87 9 23
2008 CR-05 80 20 0 0 0 0 0 100 0 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 65 22 9 4 0 0 0 87 4 23
2019 CR-05 69 8 15 8 0 0 0 77 8 13
2017 CR 48 41 10 0 0 0 0 90 0 29
2017 CR-04 27 64 9 0 0 0 0 91 0 11
2017 CR-05 61 28 11 0 0 0 0 89 0 18
2014 CR 42 23 19 15 0 0 0 65 15 26
2011 CR 60 20 3 7 3 0 7 86 11 30
2011 CR-04 58 21 5 11 0 0 5 83 11 19
2008 CR 65 23 8 2 2 0 0 88 4 48
2008 CR-04 65 17 9 4 4 0 0 83 9 23
2008 CR-05 67 33 0 0 0 0 0 100 0 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 30 9 13 4 0 0 74 17 23
2019 CR-05 38 38 8 8 8 0 0 77 15 13
2017 CR 48 41 3 3 3 0 0 90 7 29
2017 CR-04 36 45 9 0 9 0 0 82 9 11
2017 CR-05 56 39 0 6 0 0 0 94 6 18
2014 CR 38 35 8 15 4 0 0 73 19 26
2011 CR 37 43 3 13 0 3 0 83 14 30
2011 CR-04 32 47 5 11 0 5 0 83 11 19

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 30 22 22 4 0 0 52 26 23
2019 CR-05 31 23 23 15 8 0 0 54 23 13
2018 CR 22 57 0 13 9 0 0 78 22 23
2017 CR 28 45 10 14 3 0 0 72 17 29
2017 CR-04 18 46 18 18 0 0 0 64 18 11
2017 CR-05 33 45 6 11 6 0 0 78 17 18
2014 CR 31 35 19 8 8 0 0 65 15 26
2011 CR 24 38 7 21 7 0 3 64 29 29
2011 CR-04 22 33 11 22 11 0 0 56 33 18
2008 CR 23 48 17 10 2 0 0 71 13 48
2008 CR-04 30 39 13 13 4 0 0 70 17 23
2008 CR-05 20 53 13 13 0 0 0 73 13 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 39 17 4 0 0 0 78 4 23
2019 CR-05 46 38 15 0 0 0 0 85 0 13
2017 CR 48 38 7 7 0 0 0 86 7 29
2017 CR-04 18 64 9 9 0 0 0 82 9 11
2017 CR-05 67 22 6 6 0 0 0 89 6 18
2014 CR 38 38 8 8 8 0 0 77 15 26

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 30 17 9 0 0 0 74 9 23
2019 CR-05 38 38 23 0 0 0 0 77 0 13
2018 CR 35 52 9 4 0 0 0 87 4 23
2017 CR 52 41 3 3 0 0 0 93 3 29
2017 CR-04 55 45 0 0 0 0 0 100 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 42 23 15 4 12 0 4 68 16 26
2011 CR 43 37 10 0 3 0 7 86 4 30
2011 CR-04 37 32 16 0 5 0 11 76 6 19

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 39 17 9 0 0 0 74 9 23
2019 CR-05 38 46 15 0 0 0 0 85 0 13
2018 CR 22 48 22 9 0 0 0 70 9 23
2017 CR 17 48 7 24 3 0 0 65 28 29
2017 CR-04 9 55 9 27 0 0 0 64 27 11
2017 CR-05 22 44 6 22 6 0 0 67 28 18
2014 CR 15 42 12 15 15 0 0 58 31 26
2011 CR 20 47 20 3 7 3 0 69 10 30
2011 CR-04 16 42 26 0 11 5 0 61 11 19
2008 CR 33 35 21 8 2 0 0 69 10 48
2008 CR-04 30 35 22 9 4 0 0 65 13 23
2008 CR-05 53 33 13 0 0 0 0 87 0 15

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 26 26 13 4 0 0 57 17 23
2019 CR-05 38 8 38 8 8 0 0 46 15 13
2018 CR 35 35 9 17 4 0 0 70 22 23
2017 CR 31 38 17 10 3 0 0 69 14 29
2017 CR-04 27 27 18 18 9 0 0 54 27 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 23 42 19 4 12 0 0 65 15 26
2011 CR 31 52 10 3 3 0 0 83 7 29
2011 CR-04 28 50 17 6 0 0 0 78 6 18

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 29 48 5 19 0 0 0 76 19 21
2019 CR-05 33 50 8 8 0 0 0 83 8 12
2018 CR 30 30 26 13 0 0 0 61 13 23
2017 CR 21 48 14 17 0 0 0 69 17 29
2017 CR-04 18 36 18 27 0 0 0 55 27 11
2017 CR-05 22 56 11 11 0 0 0 78 11 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 36 45 9 5 5 0 0 82 9 22
2019 CR-05 42 42 17 0 0 0 0 83 0 12
2018 CR 22 57 17 4 0 0 0 78 4 23
2017 CR 38 34 21 3 3 0 0 72 7 29
2017 CR-04 27 54 9 9 0 0 0 82 9 11
2017 CR-05 44 22 28 0 6 0 0 67 6 18
2014 CR 27 50 15 4 4 0 0 77 8 26
2011 CR 41 41 7 10 0 0 0 83 10 29
2011 CR-04 33 44 11 11 0 0 0 78 11 18
2008 CR 40 42 10 4 2 2 0 83 6 48
2008 CR-04 39 48 4 0 4 4 0 91 5 23
2008 CR-05 53 27 20 0 0 0 0 80 0 15

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 26 26 13 4 0 0 57 17 23
2019 CR-05 38 23 23 8 8 0 0 62 15 13
2018 CR 39 35 17 9 0 0 0 74 9 23
2017 CR 28 45 10 17 0 0 0 72 17 29
2017 CR-04 18 46 9 27 0 0 0 64 27 11
2017 CR-05 33 45 11 11 0 0 0 78 11 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 17 30 0 0 0 0 70 0 23
2019 CR-05 54 15 31 0 0 0 0 69 0 13
2018 CR 43 30 26 0 0 0 0 74 0 23
2017 CR 38 38 17 3 3 0 0 76 7 29
2017 CR-04 36 54 0 0 9 0 0 91 9 11
2017 CR-05 39 28 28 6 0 0 0 67 6 18
2014 CR 58 35 0 0 8 0 0 92 8 26
2011 CR 43 33 13 3 3 3 0 79 7 30
2011 CR-04 42 26 16 5 5 5 0 72 11 19

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 43 22 9 0 0 0 70 9 23
2019 CR-05 38 31 23 8 0 0 0 69 8 13
2018 CR 17 48 22 13 0 0 0 65 13 23
2017 CR 24 45 7 21 3 0 0 69 24 29
2017 CR-04 27 36 0 27 9 0 0 64 36 11
2017 CR-05 22 50 11 17 0 0 0 72 17 18
2014 CR 23 31 27 12 8 0 0 54 19 26
2011 CR 33 40 10 7 7 0 3 76 14 30
2011 CR-04 26 37 16 11 5 0 5 67 17 19

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 35 26 9 4 0 0 61 13 23
2019 CR-05 38 23 31 8 0 0 0 62 8 13
2018 CR 23 50 18 9 0 0 0 73 9 22
2017 CR 41 21 14 10 14 0 0 62 24 29
2017 CR-04 27 18 9 18 27 0 0 46 45 11
2017 CR-05 50 22 17 6 6 0 0 72 11 18
2014 CR 27 42 19 4 8 0 0 69 12 26

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 39 26 4 0 0 0 70 4 23
2019 CR-05 38 31 31 0 0 0 0 69 0 13
2018 CR 26 52 9 9 4 0 0 78 13 23
2017 CR 38 48 3 7 3 0 0 86 10 29
2017 CR-04 46 27 0 18 9 0 0 73 27 11
2017 CR-05 33 61 6 0 0 0 0 94 0 18
2014 CR 27 46 12 8 8 0 0 73 15 26
2011 CR 33 53 3 3 3 0 3 90 7 30
2011 CR-04 21 63 5 5 0 0 5 89 6 19

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 30 22 4 0 0 0 74 4 23
2019 CR-05 54 15 23 8 0 0 0 69 8 13
2018 CR 43 22 26 4 4 0 0 65 9 23
2017 CR 38 28 24 3 7 0 0 65 10 29
2017 CR-04 36 36 18 0 9 0 0 73 9 11
2017 CR-05 39 22 28 6 6 0 0 61 11 18
2014 CR 23 38 23 4 12 0 0 62 15 26
2011 CR 27 47 17 3 3 0 3 76 7 30
2011 CR-04 21 42 26 5 0 0 5 67 6 19
2008 CR 42 40 15 2 2 0 0 81 4 48
2008 CR-04 43 30 17 4 4 0 0 74 9 23
2008 CR-05 60 40 0 0 0 0 0 100 0 15

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 39 13 0 0 0 0 87 0 23
2019 CR-05 46 46 8 0 0 0 0 92 0 13
2018 CR 26 30 30 0 13 0 0 57 13 23
2017 CR 38 34 10 14 3 0 0 72 17 29
2017 CR-04 36 45 9 9 0 0 0 82 9 11
2017 CR-05 39 28 11 17 6 0 0 67 22 18
2014 CR 23 42 27 0 0 4 4 71 0 26
2011 CR 37 37 13 3 3 3 3 79 7 30
2011 CR-04 26 47 11 5 5 5 0 78 11 19
2008 CR 48 33 15 4 0 0 0 81 4 48
2008 CR-04 43 35 17 4 0 0 0 78 4 23
2008 CR-05 67 27 0 7 0 0 0 93 7 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 4 30 48 9 4 4 0 14 36 23
2019 CR-05 8 31 46 0 8 8 0 8 42 13
2018 CR 5 41 41 14 0 0 0 14 45 22
2017 CR 7 10 59 7 14 0 3 21 18 29
2017 CR-04 9 9 45 18 18 0 0 36 18 11
2017 CR-05 6 11 67 0 11 0 6 12 18 18
2014 CR 4 35 46 12 4 0 0 15 38 26
2011 CR 10 13 27 33 3 7 7 42 27 30
2011 CR-04 0 11 32 42 0 11 5 50 13 19
2008 CR 8 17 46 23 6 0 0 29 25 48
2008 CR-04 9 22 39 17 13 0 0 30 30 23
2008 CR-05 7 13 47 33 0 0 0 33 20 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 0 39 22 22 13 4 0 36 41 23
2019 CR-05 0 38 8 38 15 0 0 54 38 13
2018 CR 5 36 27 14 9 5 5 25 45 22
2017 CR 14 24 35 10 14 3 0 25 39 29
2017 CR-04 9 18 46 18 9 0 0 27 27 11
2017 CR-05 17 28 28 6 17 6 0 24 47 18
2014 CR 19 23 35 15 8 0 0 23 42 26
2011 CR 13 10 23 20 13 7 13 42 29 30
2011 CR-04 5 16 21 26 11 11 11 47 27 19
2008 CR 11 15 36 13 13 9 4 29 29 47
2008 CR-04 23 27 18 9 18 5 0 29 52 22
2008 CR-05 0 0 40 20 7 20 13 40 0 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 4 22 17 30 13 4 9 50 30 23
2019 CR-05 0 8 15 46 23 8 0 75 8 13
2018 CR 5 23 27 23 5 5 14 33 33 22
2017 CR 14 14 21 17 17 7 10 42 33 29
2017 CR-04 18 9 27 0 9 18 18 14 43 11
2017 CR-05 11 17 17 28 22 0 6 53 29 18
2014 CR 4 46 23 12 8 0 8 21 54 26
2011 CR 17 13 17 17 13 10 13 39 39 30
2011 CR-04 11 21 11 16 16 16 11 43 43 19
2008 CR 6 21 29 17 4 8 15 27 35 48
2008 CR-04 13 30 26 13 4 4 9 20 50 23
2008 CR-05 0 7 27 27 0 20 20 44 11 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 4 4 26 30 30 0 4 64 9 23
2019 CR-05 8 8 15 38 31 0 0 69 15 13
2018 CR 5 9 45 18 14 5 5 35 15 22
2017 CR 7 14 29 29 14 0 7 46 23 28
2017 CR-04 9 0 36 36 9 0 9 50 10 11
2017 CR-05 6 24 24 24 18 0 6 44 31 17
2014 CR 8 27 35 23 4 0 4 28 36 26
2011 CR 7 7 37 20 17 3 10 42 15 30
2011 CR-04 0 5 42 21 16 5 11 44 6 19
2008 CR 2 6 27 33 21 0 10 60 9 48
2008 CR-04 0 9 30 35 22 0 4 59 9 23
2008 CR-05 7 0 20 40 13 0 20 67 8 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 13 17 17 9 30 9 4 45 35 23
2019 CR-05 15 15 23 0 38 8 0 42 33 13
2018 CR 9 23 45 18 0 0 5 19 33 22
2017 CR 24 21 31 14 7 0 3 21 46 29
2017 CR-04 9 18 64 9 0 0 0 9 27 11
2017 CR-05 33 22 11 17 11 0 6 29 59 18
2014 CR 12 46 27 8 8 0 0 15 58 26
2011 CR 13 13 23 27 10 0 13 42 31 30
2011 CR-04 11 11 32 26 11 0 11 41 24 19
2008 CR 6 23 25 19 17 4 6 40 33 48
2008 CR-04 13 22 26 17 17 0 4 36 36 23
2008 CR-05 0 7 27 27 13 13 13 55 9 15

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 35 13 9 9 9 0 19 67 23
2019 CR-05 38 23 8 8 15 8 0 25 67 13
2018 CR 9 41 23 9 5 9 5 16 58 22
2017 CR 35 24 17 14 7 0 3 21 61 29
2017 CR-04 27 27 36 9 0 0 0 9 54 11
2017 CR-05 39 22 6 17 11 0 6 29 65 18
2014 CR 19 15 50 4 8 0 4 12 36 26
2011 CR 23 23 17 13 7 7 10 24 56 30
2011 CR-04 21 26 16 16 5 11 5 25 56 19
2008 CR 10 25 31 6 10 6 10 20 43 48
2008 CR-04 13 39 26 0 4 4 13 5 63 23
2008 CR-05 13 0 40 13 7 13 13 27 18 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 9 9 39 17 17 9 0 38 19 23
2019 CR-05 8 8 31 23 23 8 0 50 17 13
2018 CR 5 27 32 9 18 5 5 30 35 22
2017 CR 10 28 24 10 17 7 3 31 42 29
2017 CR-04 9 9 54 9 9 9 0 20 20 11
2017 CR-05 11 39 6 11 22 6 6 37 56 18
2014 CR 12 12 62 8 8 0 0 15 23 26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 4 26 35 17 13 0 4 32 32 23
2019 CR-05 0 15 54 15 15 0 0 31 15 13
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 70 17 9 0 4 0 0 87 4 23
2019 CR-05 62 31 8 0 0 0 0 92 0 13
2017 CR 59 34 7 0 0 0 0 93 0 29
2017 CR-04 46 45 9 0 0 0 0 91 0 11
2017 CR-05 67 28 6 0 0 0 0 94 0 18
2014 CR 54 31 8 4 0 0 4 88 4 26
2011 CR 60 23 10 3 0 3 0 86 3 30
2011 CR-04 58 16 16 5 0 5 0 78 6 19
2008 CR 71 13 4 8 0 0 4 87 9 48
2008 CR-04 65 9 4 13 0 0 9 81 14 23
2008 CR-05 93 0 7 0 0 0 0 93 0 15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 26 9 9 4 13 0 75 15 23
2019 CR-05 38 23 15 0 8 15 0 73 9 13
2018 CR 9 39 39 0 0 9 4 55 0 23
2017 CR 28 41 17 7 0 7 0 74 7 29
2017 CR-04 9 45 18 18 0 9 0 60 20 11
2017 CR-05 39 39 17 0 0 6 0 82 0 18
2014 CR 15 35 15 12 15 8 0 54 29 26

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 35 0 9 4 0 0 87 13 23
2019 CR-05 62 31 0 8 0 0 0 92 8 13
2018 CR 48 22 9 13 4 4 0 73 18 23
2017 CR 38 28 14 21 0 0 0 65 21 29
2017 CR-04 18 18 18 46 0 0 0 36 46 11
2017 CR-05 50 33 11 6 0 0 0 83 6 18
2014 CR 27 23 27 8 15 0 0 50 23 26

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 65 26 0 4 4 0 0 91 9 23
2019 CR-05 62 23 0 8 8 0 0 85 15 13
2018 CR 39 48 9 4 0 0 0 87 4 23
2017 CR 52 28 17 3 0 0 0 79 3 29
2017 CR-04 46 36 18 0 0 0 0 82 0 11
2017 CR-05 56 22 17 6 0 0 0 78 6 18
2014 CR 23 35 19 12 12 0 0 58 23 26

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 43 17 4 0 0 0 78 4 23
2019 CR-05 54 23 23 0 0 0 0 77 0 13
2018 CR 22 65 4 4 0 0 4 91 5 23
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 17 26 17 9 4 9 17 59 18 23
2019 CR-05 31 15 23 8 0 0 23 60 10 13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 22 9 22 4 0 9 62 29 23
2019 CR-05 38 31 8 8 8 0 8 75 17 13
2018 CR 30 57 9 0 4 0 0 87 4 23
2017 CR 28 52 10 10 0 0 0 79 10 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 33 50 11 6 0 0 0 83 6 18
2014 CR 42 38 12 8 0 0 0 81 8 26
2011 CR 47 27 13 3 7 0 3 76 10 30
2011 CR-04 42 32 16 5 0 0 5 78 6 19
2008 CR 38 25 19 13 6 0 0 63 19 48
2008 CR-04 43 22 17 9 9 0 0 65 17 23
2008 CR-05 47 27 13 7 7 0 0 73 13 15

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 45 32 5 9 0 5 5 85 10 22
2019 CR-05 42 25 0 17 0 8 8 80 20 12
2018 CR 39 43 17 0 0 0 0 83 0 23
2017 CR 35 38 21 3 0 4 0 75 4 29
2017 CR-04 18 36 36 0 0 9 0 60 0 11
2017 CR-05 45 39 11 6 0 0 0 83 6 18
2014 CR 35 42 15 0 8 0 0 77 8 26
2011 CR 40 27 7 17 3 3 3 71 21 30
2011 CR-04 37 26 11 21 0 5 0 67 22 19
2008 CR 48 21 17 6 6 2 0 70 13 48
2008 CR-04 43 17 17 9 9 4 0 64 18 23
2008 CR-05 60 20 13 0 7 0 0 80 7 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 30 4 17 0 0 9 76 19 23
2019 CR-05 38 38 0 8 0 0 15 91 9 13
2018 CR 35 43 13 4 4 0 0 78 9 23
2017 CR 28 48 14 10 0 0 0 76 10 29
2017 CR-04 27 36 27 9 0 0 0 64 9 11
2017 CR-05 28 56 6 11 0 0 0 83 11 18
2014 CR 35 46 8 8 4 0 0 81 12 26
2011 CR 38 38 14 3 3 0 3 79 7 29
2011 CR-04 39 33 17 6 0 0 6 76 6 18
2008 CR 46 25 15 6 6 0 2 72 13 48
2008 CR-04 48 22 22 0 9 0 0 70 9 23
2008 CR-05 53 27 7 7 7 0 0 80 13 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 86 14 0 0 0 0 0 100 0 22
2019 CR-05 92 8 0 0 0 0 0 100 0 13
2017 CR 72 28 0 0 0 0 0 100 0 29
2017 CR-04 64 36 0 0 0 0 0 100 0 11
2017 CR-05 78 22 0 0 0 0 0 100 0 18
2014 CR 73 15 12 0 0 0 0 88 0 26
2011 CR 67 20 7 3 0 3 0 90 3 30
2011 CR-04 68 16 5 5 0 5 0 89 6 19
2008 CR 79 8 4 4 2 0 2 89 6 48
2008 CR-04 78 4 9 0 4 0 4 86 5 23
2008 CR-05 87 13 0 0 0 0 0 100 0 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 26 9 4 9 4 9 75 15 23
2019 CR-05 38 46 8 0 0 0 8 92 0 13
2017 CR 55 21 3 14 7 0 0 76 21 29
2017 CR-04 46 9 0 27 18 0 0 55 45 11
2017 CR-05 61 28 6 6 0 0 0 89 6 18
2014 CR 31 23 23 8 8 0 8 58 17 26
2011 CR 27 13 17 13 13 0 17 48 32 30
2011 CR-04 16 11 21 21 5 0 26 36 36 19

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 68 18 9 0 0 0 5 90 0 22
2019 CR-05 62 15 15 0 0 0 8 83 0 13
2018 CR 48 35 4 9 0 4 0 86 9 23
2017 CR 59 28 7 7 0 0 0 86 7 29
2017 CR-04 55 18 9 18 0 0 0 73 18 11
2017 CR-05 61 33 6 0 0 0 0 94 0 18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 23 23 0 0 0 0 77 0 22
2019 CR-05 58 17 25 0 0 0 0 75 0 12
2018 CR 48 26 13 9 0 4 0 77 9 23
2017 CR 48 31 10 10 0 0 0 79 10 29
2017 CR-04 36 27 9 27 0 0 0 64 27 11
2017 CR-05 56 33 11 0 0 0 0 89 0 18
2014 CR 27 38 19 4 12 0 0 65 15 26
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 43 0 0 4 13 4 95 5 23
2019 CR-05 23 38 0 0 8 23 8 89 11 13
2018 CR 26 26 30 9 4 4 0 55 14 23
2017 CR 21 52 14 3 7 3 0 75 11 29
2017 CR-04 0 64 9 0 18 9 0 70 20 11
2017 CR-05 33 44 17 6 0 0 0 78 6 18
2014 CR 15 38 19 12 15 0 0 54 27 26
2011 CR 20 43 27 0 3 7 0 68 4 30
2011 CR-04 16 37 37 0 5 5 0 56 6 19

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 39 4 9 4 0 0 83 13 23
2019 CR-05 38 46 8 0 8 0 0 85 8 13
2018 CR 26 30 22 17 0 4 0 59 18 23
2017 CR 21 38 24 10 7 0 0 59 17 29
2017 CR-04 0 54 9 18 18 0 0 54 36 11
2017 CR-05 33 28 33 6 0 0 0 61 6 18
2014 CR 15 31 27 12 15 0 0 46 27 26
2011 CR 23 30 20 7 10 10 0 59 19 30
2011 CR-04 11 32 21 11 11 16 0 50 25 19
2008 CR 32 23 17 19 2 6 0 59 23 47
2008 CR-04 23 27 14 23 0 14 0 58 26 22
2008 CR-05 53 27 20 0 0 0 0 80 0 15

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 32 32 14 5 9 9 0 70 15 22
2019 CR-05 42 33 8 0 8 8 0 82 9 12
2018 CR 22 22 30 9 0 17 0 53 11 23
2017 CR 17 35 24 14 7 3 0 54 21 29
2017 CR-04 0 36 36 0 18 9 0 40 20 11
2017 CR-05 28 33 17 22 0 0 0 61 22 18
2014 CR 8 35 27 12 12 8 0 46 25 26
2011 CR 13 50 13 7 0 10 7 76 8 30
2011 CR-04 5 47 11 11 0 16 11 71 14 19
2008 CR 17 35 25 17 0 6 0 56 18 48
2008 CR-04 13 30 26 17 0 13 0 50 20 23
2008 CR-05 20 53 20 7 0 0 0 73 7 15

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 22 4 26 9 0 0 61 35 23
2019 CR-05 38 31 8 23 0 0 0 69 23 13
2018 CR 17 30 13 30 0 9 0 52 33 23
2017 CR 14 31 17 31 4 3 0 46 36 29
2017 CR-04 0 27 27 27 9 9 0 30 40 11
2017 CR-05 22 33 11 33 0 0 0 56 33 18
2014 CR 4 42 23 8 15 8 0 50 25 26
2011 CR 17 33 23 13 0 10 3 58 15 30
2011 CR-04 16 37 16 21 0 5 5 59 24 19
2008 CR 23 35 17 15 8 2 0 60 23 48
2008 CR-04 22 35 13 22 4 4 0 59 27 23
2008 CR-05 33 47 20 0 0 0 0 80 0 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 22 4 4 0 9 0 90 5 23
2019 CR-05 69 15 0 0 0 15 0 100 0 13
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 30 13 17 0 0 0 70 17 23
2019 CR-05 38 38 15 8 0 0 0 77 8 13
2018 CR 26 43 17 9 4 0 0 70 13 23
2017 CR 14 69 3 10 4 0 0 83 14 29
2017 CR-04 0 64 9 18 9 0 0 64 27 11
2017 CR-05 22 72 0 6 0 0 0 94 6 18
2014 CR 27 42 15 15 0 0 0 69 15 26
2011 CR 40 33 20 0 0 0 7 79 0 30
2011 CR-04 37 42 11 0 0 0 11 88 0 19

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 30 22 17 0 9 0 57 19 23
2019 CR-05 31 31 23 8 0 8 0 67 8 13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 39 4 17 4 0 0 74 22 23
2019 CR-05 46 31 8 15 0 0 0 77 15 13
2018 CR 30 35 26 9 0 0 0 65 9 23
2017 CR 17 55 10 10 4 3 0 75 14 29
2017 CR-04 9 54 0 18 9 9 0 70 30 11
2017 CR-05 22 56 17 6 0 0 0 78 6 18
2014 CR 19 42 23 4 8 4 0 64 12 26
2011 CR 28 38 10 3 3 10 7 79 8 29
2011 CR-04 28 39 11 0 6 17 0 80 7 18
2008 CR 35 27 13 8 8 8 0 68 18 48
2008 CR-04 35 22 17 4 9 13 0 65 15 23
2008 CR-05 40 40 13 0 0 7 0 86 0 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 30 22 9 0 0 0 70 9 23
2019 CR-05 46 31 23 0 0 0 0 77 0 13
2018 CR 30 48 17 0 0 4 0 82 0 23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 22 13 4 4 17 13 69 13 23
2019 CR-05 38 23 23 0 0 8 8 73 0 13
2018 CR 22 30 9 22 4 9 4 60 30 23
2017 CR 17 24 17 21 3 10 7 50 29 29
2017 CR-04 9 27 9 18 0 27 9 57 29 11
2017 CR-05 22 22 22 22 6 0 6 47 29 18
2014 CR 4 35 27 12 15 8 0 42 29 26
2011 CR 13 17 30 10 7 13 10 39 22 30
2011 CR-04 5 16 32 16 5 21 5 29 29 19

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 26 17 13 17 4 0 50 32 23
2019 CR-05 31 15 23 23 8 0 0 46 31 13
2018 CR 36 14 23 9 14 5 0 52 24 22
2017 CR 24 28 17 14 10 7 0 56 26 29
2017 CR-04 18 18 27 9 18 9 0 40 30 11
2017 CR-05 28 33 11 17 6 6 0 65 24 18
2014 CR 15 38 15 8 19 4 0 56 28 26
2011 CR 10 40 13 13 13 10 0 56 30 30
2011 CR-04 5 37 16 16 11 16 0 50 31 19
2008 CR 25 35 15 19 6 0 0 60 25 48
2008 CR-04 35 35 9 17 4 0 0 70 22 23
2008 CR-05 27 40 13 13 7 0 0 67 20 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 13 26 17 9 22 4 9 45 35 23
2019 CR-05 23 15 23 15 15 0 8 42 33 13
2018 CR 26 9 9 13 26 13 4 42 47 23
2017 CR 17 24 14 17 24 3 0 43 43 29
2017 CR-04 9 18 18 27 27 0 0 27 54 11
2017 CR-05 22 28 11 11 22 6 0 53 35 18
2014 CR 15 19 8 8 46 0 4 36 56 26
2011 CR 10 17 17 24 24 3 3 30 52 29
2011 CR-04 6 17 22 22 28 6 0 24 53 18
2008 CR 11 32 17 17 19 0 4 44 38 47
2008 CR-04 9 26 17 22 17 0 9 38 43 23
2008 CR-05 20 40 13 13 13 0 0 60 27 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 57 22 17 4 0 0 0 78 4 23
2019 CR-05 62 15 23 0 0 0 0 77 0 13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 4 22 17 9 4 4 48 29 23
2019 CR-05 62 8 8 15 8 0 0 69 23 13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 13 22 22 4 9 0 48 29 23
2019 CR-05 38 23 15 23 0 0 0 62 23 13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 22 22 13 4 13 0 55 20 23
2019 CR-05 31 23 31 8 0 8 0 58 8 13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 13 9 4 9 22 4 71 18 23
2019 CR-05 54 15 0 8 0 23 0 90 10 13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 55 23 14 5 0 5 0 81 5 22
2019 CR-05 54 23 15 0 0 8 0 83 0 13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 70 4 22 0 0 4 0 77 0 23
2019 CR-05 77 0 15 0 0 8 0 83 0 13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 22 9 0 4 4 9 85 5 23
2019 CR-05 62 15 8 0 0 8 8 91 0 13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 35 22 17 0 4 0 59 18 23
2019 CR-05 31 23 31 8 0 8 0 58 8 13
2018 CR 17 35 35 0 4 9 0 57 5 23
2017 CR 17 38 24 17 0 3 0 57 18 29
2017 CR-04 9 46 9 27 0 9 0 60 30 11
2017 CR-05 22 33 33 11 0 0 0 55 11 18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 59 18 14 5 5 0 0 77 9 22
2019 CR-05 69 15 8 8 0 0 0 85 8 13
2018 CR 35 39 13 4 0 9 0 81 5 23
2017 CR 41 52 4 4 0 0 0 93 4 27
2017 CR-04 27 64 0 9 0 0 0 91 9 11
2017 CR-05 50 44 6 0 0 0 0 94 0 16
2014 CR 23 50 15 0 12 0 0 73 12 26
2011 CR 40 33 13 7 3 3 0 76 10 30
2011 CR-04 37 32 16 11 0 5 0 72 11 19

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 17 17 0 4 0 0 78 4 23
2019 CR-05 69 15 15 0 0 0 0 85 0 13
2018 CR 41 32 14 9 0 5 0 76 10 22
2017 CR 41 34 17 3 0 4 0 79 4 29
2017 CR-04 18 54 9 9 0 9 0 80 10 11
2017 CR-05 56 22 22 0 0 0 0 78 0 18
2014 CR 27 50 12 8 4 0 0 77 12 26

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 52 30 13 4 0 0 0 83 4 23
2019 CR-05 62 23 15 0 0 0 0 85 0 13
2018 CR 43 48 0 9 0 0 0 91 9 23
2017 CR 45 45 7 3 0 0 0 90 3 29
2017 CR-04 36 54 9 0 0 0 0 91 0 11
2017 CR-05 50 39 6 6 0 0 0 89 6 18
2014 CR 23 46 15 8 8 0 0 69 15 26
2011 CR 45 38 3 7 3 0 3 86 11 29
2011 CR-04 44 39 0 11 0 0 6 88 12 18
2008 CR 42 31 10 10 6 0 0 73 17 48
2008 CR-04 39 35 4 13 9 0 0 74 22 23
2008 CR-05 67 27 7 0 0 0 0 93 0 15

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 35 22 9 0 0 0 70 9 23
2019 CR-05 38 31 23 8 0 0 0 69 8 13
2018 CR 30 30 26 13 0 0 0 61 13 23
2017 CR 31 21 35 10 3 0 0 52 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 33 11 45 6 6 0 0 44 11 18
2014 CR 15 35 27 15 8 0 0 50 23 26
2011 CR 23 33 20 10 7 7 0 61 18 30
2011 CR-04 21 26 26 16 0 11 0 53 18 19

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 35 22 4 0 4 0 73 5 23
2019 CR-05 38 38 23 0 0 0 0 77 0 13
2018 CR 30 39 22 9 0 0 0 70 9 23
2017 CR 24 21 45 10 0 0 0 45 10 29
2017 CR-04 18 36 36 9 0 0 0 55 9 11
2017 CR-05 28 11 50 11 0 0 0 39 11 18
2014 CR 15 42 19 15 8 0 0 58 23 26
2011 CR 27 33 23 3 7 3 3 64 11 30
2011 CR-04 26 21 37 5 0 5 5 53 6 19
2008 CR 38 27 23 10 2 0 0 65 13 48
2008 CR-04 39 26 13 17 4 0 0 65 22 23
2008 CR-05 47 40 13 0 0 0 0 87 0 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 26 26 26 13 4 4 0 55 18 23
2019 CR-05 38 8 38 15 0 0 0 46 15 13
2018 CR 27 36 5 14 14 5 0 67 29 22
2017 CR 28 7 17 28 10 10 0 38 42 29
2017 CR-04 27 18 0 36 9 9 0 50 50 11
2017 CR-05 28 0 28 22 11 11 0 31 37 18
2014 CR 8 35 15 23 12 4 4 46 37 26
2011 CR 21 34 21 7 14 3 0 57 21 29
2011 CR-04 26 32 21 5 11 5 0 61 17 19
2008 CR 30 26 19 11 13 2 0 57 24 47
2008 CR-04 36 23 14 18 9 0 0 59 27 22
2008 CR-05 33 33 13 0 13 7 0 71 14 15
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 CR 35 22 43 23
2019 CR-05 31 23 46 13
2018 CR 39 30 30 23
2017 CR 45 21 35 29
2017 CR-04 36 27 36 11
2017 CR-05 50 17 33 18
2014 CR 46 23 31 26
2011 CR 50 23 27 30
2011 CR-04 47 21 32 19
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 9 17 17 17 0 0 48 35 23
2019 CR-05 46 15 23 8 8 0 0 62 15 13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 35 13 4 0 9 0 81 5 23
2019 CR-05 38 38 15 0 0 8 0 83 0 13
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 17 26 4 0 0 43 9 91 0 23
2019 CR-05 23 15 8 0 0 46 8 83 0 13
2018 CR 9 35 22 13 0 17 4 56 17 23
2017 CR 17 21 38 7 0 17 0 46 8 29
2017 CR-04 0 36 27 18 0 18 0 44 22 11
2017 CR-05 28 11 45 0 0 17 0 47 0 18
2014 CR 12 31 23 4 8 15 8 55 15 26

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 48 9 0 0 0 0 91 0 23
2019 CR-05 54 38 8 0 0 0 0 92 0 13
2018 CR 35 39 17 4 0 4 0 77 5 23
2017 CR 34 34 31 0 0 0 0 69 0 29
2017 CR-04 18 54 27 0 0 0 0 73 0 11
2017 CR-05 44 22 33 0 0 0 0 67 0 18
2014 CR 19 54 19 4 4 0 0 73 8 26
2011 CR 37 27 10 13 3 7 3 70 19 30
2011 CR-04 32 32 11 11 5 5 5 71 18 19
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 26 9 0 0 26 9 87 0 23
2019 CR-05 38 15 8 0 0 31 8 88 0 13
2018 CR 13 35 26 4 0 22 0 61 6 23
2017 CR 21 31 24 3 0 17 3 65 4 29
2017 CR-04 0 54 9 9 0 27 0 75 13 11
2017 CR-05 33 17 33 0 0 11 6 60 0 18
2014 CR 12 35 23 0 8 15 8 60 10 26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 30 17 4 0 4 0 77 5 23
2019 CR-05 54 8 31 0 0 8 0 67 0 13
2018 CR 26 39 22 4 0 9 0 71 5 23
2017 CR 38 34 14 3 0 10 0 81 4 29
2017 CR-04 9 64 0 9 0 18 0 89 11 11
2017 CR-05 56 17 22 0 0 6 0 76 0 18
2014 CR 31 35 27 0 4 4 0 68 4 26
2011 CR 37 17 23 7 3 10 3 62 12 30
2011 CR-04 32 16 26 5 5 11 5 56 13 19
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 22 35 22 9 13 0 0 57 22 23
2019 CR-05 31 23 31 8 8 0 0 54 15 13
2018 CR 14 36 14 23 9 0 5 52 33 22
2017 CR 14 34 17 14 17 0 3 50 32 29
2017 CR-04 18 27 18 9 18 0 9 50 30 11
2017 CR-05 11 39 17 17 17 0 0 50 33 18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 17 35 9 4 0 0 52 13 23
2019 CR-05 31 15 31 15 8 0 0 46 23 13
2018 CR 9 14 41 18 18 0 0 23 36 22
2017 CR 24 24 24 10 17 0 0 48 28 29
2017 CR-04 9 36 36 9 9 0 0 46 18 11
2017 CR-05 33 17 17 11 22 0 0 50 33 18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 48 13 17 9 9 0 4 64 18 23
2019 CR-05 38 15 15 15 8 0 8 58 25 13
2018 CR 9 32 32 9 18 0 0 41 27 22
2017 CR 31 21 38 3 7 0 0 52 10 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 39 17 39 0 6 0 0 56 6 18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 22 13 22 13 0 0 52 35 23
2019 CR-05 23 31 0 23 23 0 0 54 46 13
2018 CR 13 13 22 26 22 4 0 27 50 23
2017 CR 21 7 24 28 21 0 0 28 48 29
2017 CR-04 18 9 27 27 18 0 0 27 45 11
2017 CR-05 22 6 22 28 22 0 0 28 50 18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 17 9 9 0 0 4 82 9 23
2019 CR-05 69 8 8 8 0 0 8 83 8 13
2018 CR 36 23 18 5 9 0 9 65 15 22
2017 CR 38 24 14 7 3 0 14 72 12 29
2017 CR-04 27 18 9 9 0 0 36 72 14 11
2017 CR-05 45 28 17 6 6 0 0 72 11 18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 41 14 18 18 9 0 0 55 27 22
2019 CR-05 42 8 25 8 17 0 0 50 25 12
2018 CR 35 13 26 9 9 4 4 52 19 23
2017 CR 31 21 34 14 0 0 0 52 14 29
2017 CR-04 18 27 54 0 0 0 0 46 0 11
2017 CR-05 39 17 22 22 0 0 0 55 22 18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 26 26 9 0 4 0 64 9 23
2019 CR-05 54 15 15 8 0 8 0 75 8 13
2018 CR 35 22 22 0 4 4 13 68 5 23
2017 CR 41 14 24 14 3 0 3 57 18 29
2017 CR-04 0 36 27 18 9 0 9 40 30 11
2017 CR-05 67 0 22 11 0 0 0 67 11 18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 39 13 9 4 0 0 74 13 23
2019 CR-05 38 46 0 8 8 0 0 85 15 13
2018 CR 26 26 30 17 0 0 0 52 17 23
2017 CR 28 24 34 3 10 0 0 52 14 29
2017 CR-04 18 27 36 9 9 0 0 46 18 11
2017 CR-05 33 22 33 0 11 0 0 56 11 18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 35 22 13 13 17 0 0 57 30 23
2019 CR-05 46 15 8 8 23 0 0 62 31 13
2018 CR 30 26 30 9 4 0 0 57 13 23
2017 CR 31 21 38 7 3 0 0 52 10 29
2017 CR-04 9 27 55 0 9 0 0 36 9 11
2017 CR-05 44 17 28 11 0 0 0 61 11 18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 17 26 9 4 4 0 59 14 23
2019 CR-05 46 8 15 15 8 8 0 58 25 13

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 26 26 17 0 0 0 57 17 23
2019 CR-05 31 31 15 23 0 0 0 62 23 13
2018 CR 35 26 17 9 13 0 0 61 22 23
2017 CR 41 28 24 3 3 0 0 69 7 29
2017 CR-04 18 36 45 0 0 0 0 55 0 11
2017 CR-05 56 22 11 6 6 0 0 78 11 18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 39 9 4 4 0 0 83 9 23
2019 CR-05 46 46 0 0 8 0 0 92 8 13
2018 CR 41 41 14 0 5 0 0 82 5 22
2017 CR 55 31 7 0 3 0 3 89 4 29
2017 CR-04 36 45 9 0 9 0 0 82 9 11
2017 CR-05 67 22 6 0 0 0 6 94 0 18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 57 17 13 4 0 0 9 81 5 23
2019 CR-05 69 23 0 0 0 0 8 100 0 13
2018 CR 43 26 17 4 4 0 4 73 9 23

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 65 17 0 4 9 4 0 86 14 23
2019 CR-05 62 8 0 8 15 8 0 75 25 13
2018 CR 65 13 9 0 9 0 4 82 9 23
2017 CR 69 3 10 0 7 3 7 81 8 29
2017 CR-04 64 0 9 0 18 9 0 70 20 11
2017 CR-05 72 6 11 0 0 0 11 88 0 18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 17 13 4 4 0 0 78 9 23
2019 CR-05 62 8 15 8 8 0 0 69 15 13
2018 CR 48 26 13 9 0 0 4 77 9 23
2017 CR 35 21 21 14 0 3 7 62 15 29
2017 CR-04 27 27 27 9 0 9 0 60 10 11
2017 CR-05 39 17 17 17 0 0 11 63 19 18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 67 14 0 14 5 0 0 81 19 21
2019 CR-05 64 0 0 27 9 0 0 64 36 11
2018 CR 57 17 13 4 4 0 4 77 9 23
2017 CR 48 21 7 14 0 0 10 77 15 29
2017 CR-04 27 27 18 18 0 0 9 60 20 11
2017 CR-05 61 17 0 11 0 0 11 88 12 18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 61 4 4 0 0 0 30 94 0 23
2019 CR-05 69 0 0 0 0 0 31 100 0 13
2018 CR 68 5 0 0 0 0 27 100 0 22
2017 CR 48 10 7 7 0 0 28 81 10 29
2017 CR-04 27 18 0 9 0 0 45 83 17 11
2017 CR-05 61 6 11 6 0 0 17 80 7 18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 78 4 4 0 4 0 9 90 5 23
2019 CR-05 85 0 8 0 8 0 0 85 8 13
2018 CR 65 13 9 0 0 0 13 90 0 23
2017 CR 52 17 14 0 0 0 17 83 0 29
2017 CR-04 36 27 18 0 0 0 18 78 0 11
2017 CR-05 61 11 11 0 0 0 17 87 0 18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 65 4 17 4 9 0 0 70 13 23
2019 CR-05 62 8 15 8 8 0 0 69 15 13
2018 CR 48 13 4 22 4 0 9 67 29 23
2017 CR 59 7 10 7 7 0 10 73 15 29
2017 CR-04 55 9 9 9 0 0 18 78 11 11
2017 CR-05 61 6 11 6 11 0 6 71 18 18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 39 30 17 4 9 0 0 70 13 23
2019 CR-05 54 23 8 0 15 0 0 77 15 13
2018 CR 35 26 4 13 13 0 9 67 29 23
2017 CR 38 28 17 14 0 0 3 68 14 29
2017 CR-04 27 36 18 18 0 0 0 64 18 11
2017 CR-05 44 22 17 11 0 0 6 71 12 18

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 13 39 39 9 0 0 0 52 9 23
2019 CR-05 15 38 31 15 0 0 0 54 15 13
2018 CR 9 43 35 13 0 0 0 52 13 23
2017 CR 14 34 31 14 3 0 3 50 18 29
2017 CR-04 18 54 9 18 0 0 0 73 18 11
2017 CR-05 11 22 45 11 6 0 6 35 18 18

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 5 9 59 9 18 0 0 27 14 22
2019 CR-05 8 0 54 8 31 0 0 38 8 13
2018 CR 14 23 27 14 23 0 0 36 36 22
2017 CR 7 28 34 17 10 0 4 29 36 29
2017 CR-04 0 36 27 18 9 0 9 30 40 11
2017 CR-05 11 22 39 17 11 0 0 28 33 18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 30 48 13 4 4 0 0 78 9 23
2019 CR-05 31 54 15 0 0 0 0 85 0 13
2018 CR 30 39 22 4 0 4 0 73 5 23
2017 CR 28 45 21 3 0 4 0 75 4 29
2017 CR-04 18 36 27 9 0 9 0 60 10 11
2017 CR-05 33 50 17 0 0 0 0 83 0 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 32 36 18 14 0 0 0 68 14 22
2019 CR-05 50 25 17 8 0 0 0 75 8 12
2018 CR 26 43 13 17 0 0 0 70 17 23
2017 CR 24 45 14 10 7 0 0 69 17 29
2017 CR-04 9 54 27 9 0 0 0 64 9 11
2017 CR-05 33 39 6 11 11 0 0 72 22 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 26 74 23
2019 CR-05 23 77 13
2017 CR 24 76 29
2014 CR 27 73 26
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 26 17 13 0 0 0 43 57 23
2019 CR-05 46 23 15 15 0 0 0 46 54 13
2018 CR 30 26 17 13 4 4 4 33 67 23
2017 CR 17 38 14 21 10 0 0 17 83 29
2017 CR-04 27 36 9 18 9 0 0 27 73 11
2017 CR-05 11 39 17 22 11 0 0 11 89 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 54 46 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CR 46 54 13
2018 CR 36 64 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 15 23 8 15 23 8 8 45 45 13
2018 CR 43 14 14 7 21 0 0 57 29 14
2017 CR 8 21 8 33 13 4 13 35 55 24
2017 CR-05 6 19 12 31 12 6 13 31 54 16

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 8 23 31 15 15 8 0 33 33 13
2018 CR 21 21 21 0 36 0 0 43 36 14
2017 CR 13 8 8 25 33 0 13 24 67 24
2017 CR-05 6 0 12 37 31 0 13 7 79 16

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CR 43 22 9 4 9 4 9 75 15 23
2019 CR-05 54 15 8 0 8 8 8 82 9 13
2018 CR 39 13 9 0 22 0 17 63 26 23
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