2019 Public Service Employee Survey Results for Public Safety Canada by Question 93. What is your current employee status?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	44	5	15	6	74	21	687
2019	Term	42	47	2	5	5	88	9	44
2019	Casual	46	43	0	4	7	90	10	27
2019	Student	54	8	8	23	8	62	31	13
2017	Indeterminate (permanent)	30	49	5	11	5	79	16	744
2017	Term	41	41	5	0	13	82	13	22
2017	Casual	31	63	0	6	0	94	6	15
2017	Student	27	62	0	11	0	89	11	19
2014	Indeterminate (permanent)	31	48	4	12	5	79	16	722
2014	Term	54	31	8	0	8	85	8	13
2014	Casual	51	34	8	0	7	84	7	12
2014	Student	51	43	0	5	0	95	5	18
2011	Indeterminate (permanent)	38	44	4	12	3	82	15	798
2011	Term	29	52	5	9	5	82	14	21
2011	Casual	49	40	0	11	0	89	11	18
2011	Student	33	59	0	8	0	92	8	12
2008	Indeterminate (permanent)	36	47	4	9	5	83	14	679
2008	Term	62	26	8	4	0	88	4	27
2008	Casual	42	35	0	23	0	77	23	12
2008	Student	58	32	3	7	0	90	7	31

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	67	17	6	6	4	0	84	10	686
2019	Term	67	14	2	11	5	2	82	15	44
2019	Casual	81	12	4	3	0	0	93	3	27
2019	Student	54	38	0	8	0	0	92	8	13
2017	Indeterminate (permanent)	62	22	6	7	3	0	85	10	743
2017	Term	64	23	4	0	9	0	87	9	22
2017	Casual	68	18	14	0	0	0	86	0	15
2017	Student	70	16	5	5	2	0	87	8	19
2014	Indeterminate (permanent)	63	18	5	8	5	0	82	13	722
2014	Term	85	0	8	8	0	0	85	8	13
2014	Casual	67	17	7	8	0	0	84	8	12
2014	Student	89	0	5	5	0	0	89	5	18
2011	Indeterminate (permanent)	62	20	5	8	4	1	82	12	797
2011	Term	57	19	14	5	0	5	80	5	21
2011	Casual	83	11	5	0	0	0	95	0	18
2011	Student	75	17	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	58	22	5	8	5	0	81	14	679
2008	Term	72	16	8	0	0	3	92	0	27
2008	Casual	57	25	18	0	0	0	82	0	13
2008	Student	86	14	0	0	0	0	100	0	31

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	32	5	9	7	0	79	16	687
2019	Term	40	46	2	7	5	0	86	12	44
2019	Casual	65	20	4	7	4	0	86	11	26
2019	Student	38	31	0	15	15	0	69	31	13
2017	Indeterminate (permanent)	41	37	7	10	5	0	78	15	741
2017	Term	45	13	9	5	22	6	62	28	22
2017	Casual	69	18	0	6	6	0	88	12	15
2017	Student	65	30	0	0	5	0	95	5	19
2014	Indeterminate (permanent)	44	32	7	10	7	0	76	17	722
2014	Term	54	38	0	8	0	0	92	8	13
2014	Casual	59	16	8	17	0	0	75	17	12
2014	Student	51	38	0	11	0	0	89	11	18
2011	Indeterminate (permanent)	46	33	6	10	5	0	79	15	797
2011	Term	45	40	10	5	0	0	85	5	20
2011	Casual	55	27	12	6	0	0	82	6	18
2011	Student	49	35	8	8	0	0	84	8	12

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	37	12	14	7	0	0	67	21	682
2019	Term	23	39	16	16	7	0	0	62	23	44
2019	Casual	28	44	8	17	3	0	0	71	21	27
2019	Student	25	42	25	0	8	0	0	67	8	12
2018	Indeterminate (permanent)	24	43	10	16	7	0	0	67	22	645
2017	Indeterminate (permanent)	26	40	12	14	9	0	0	66	22	743
2017	Term	22	32	9	10	22	0	4	57	34	22
2017	Casual	49	20	6	19	6	0	0	69	25	15
2017	Student	33	62	0	5	0	0	0	95	5	19
2014	Indeterminate (permanent)	23	37	12	18	9	0	1	61	27	722
2014	Term	23	39	15	15	8	0	0	62	23	13
2014	Casual	50	24	0	17	8	0	0	75	25	12
2014	Student	34	50	0	11	5	0	0	84	16	18
2011	Indeterminate (permanent)	26	37	14	14	8	1	1	63	23	798
2011	Term	38	29	19	14	0	0	0	67	14	21
2011	Casual	30	23	23	6	0	0	18	65	7	17
2011	Student	18	44	18	9	0	0	11	70	10	11
2008	Indeterminate (permanent)	25	38	15	13	8	0	1	64	21	680
2008	Term	24	44	16	8	5	0	3	70	13	27
2008	Casual	18	36	7	32	0	0	7	58	35	13
2008	Student	34	21	14	14	3	3	11	64	20	31

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	46	35	9	7	2	0	82	9	688
2019	Term	41	41	9	7	0	2	83	7	44
2019	Casual	44	47	4	4	0	0	92	4	27
2019	Student	62	15	15	0	8	0	77	8	13
2017	Indeterminate (permanent)	45	40	6	6	3	0	85	9	741
2017	Term	50	9	4	18	18	0	60	36	22
2017	Casual	62	26	0	12	0	0	88	12	15
2017	Student	62	33	5	0	0	0	95	0	19
2014	Indeterminate (permanent)	42	36	10	7	4	1	79	11	721
2014	Term	46	38	15	0	0	0	85	0	13
2014	Casual	50	50	0	0	0	0	100	0	12
2014	Student	57	22	22	0	0	0	78	0	18

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	30	10	8	5	0	78	13	684
2019	Term	52	37	5	2	4	0	89	6	44
2019	Casual	66	18	8	8	0	0	84	8	27
2019	Student	54	38	0	0	8	0	92	8	13
2018	Indeterminate (permanent)	39	33	11	11	6	0	72	17	643
2017	Indeterminate (permanent)	40	33	8	11	9	0	73	19	744
2017	Term	36	19	13	18	13	0	55	32	22
2017	Casual	69	12	0	19	0	0	81	19	15
2017	Student	43	22	22	5	0	8	71	6	19
2014	Indeterminate (permanent)	31	34	11	12	11	0	66	23	721
2014	Term	46	31	0	0	23	0	77	23	13
2014	Casual	67	25	7	0	0	0	93	0	12
2014	Student	40	38	22	0	0	0	78	0	18
2011	Indeterminate (permanent)	36	37	12	8	6	0	74	14	798
2011	Term	34	38	9	19	0	0	72	19	21
2011	Casual	51	28	10	6	6	0	79	11	18
2011	Student	75	25	0	0	0	0	100	0	12

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	34	11	8	4	76	12	685
2019	Term	29	47	16	2	7	75	9	44
2019	Casual	52	29	16	3	0	81	3	27
2019	Student	46	38	8	8	0	85	8	13
2018	Indeterminate (permanent)	32	43	11	9	5	75	14	642
2017	Indeterminate (permanent)	31	44	9	10	6	76	15	743
2017	Term	14	40	14	23	9	54	32	22
2017	Casual	31	57	0	12	0	88	12	15
2017	Student	27	57	11	5	0	84	5	19
2014	Indeterminate (permanent)	27	39	11	13	10	66	23	722
2014	Term	39	23	15	8	15	62	23	13
2014	Casual	50	25	24	0	0	76	0	12
2014	Student	34	45	16	5	0	78	5	18
2011	Indeterminate (permanent)	32	40	12	9	8	72	16	796
2011	Term	48	28	19	5	0	76	5	21
2011	Casual	43	46	6	5	0	89	5	18
2011	Student	16	66	18	0	0	82	0	12
2008	Indeterminate (permanent)	33	41	11	8	7	74	16	672
2008	Term	39	36	15	5	5	75	10	26
2008	Casual	25	57	11	7	0	82	7	13
2008	Student	39	31	23	6	0	70	6	31

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	35	12	10	7	0	71	16	688
2019	Term	40	37	17	2	2	2	79	4	44
2019	Casual	51	22	16	8	3	0	73	11	27
2019	Student	62	15	8	0	15	0	77	15	13
2018	Indeterminate (permanent)	28	33	13	15	10	0	62	25	646
2017	Indeterminate (permanent)	30	36	13	13	8	0	66	21	744
2017	Term	22	42	4	13	18	0	64	32	22
2017	Casual	69	13	0	12	6	0	81	19	15
2017	Student	33	60	0	2	5	0	92	8	19
2014	Indeterminate (permanent)	21	32	16	15	15	0	54	30	722
2014	Term	31	38	8	0	23	0	69	23	13
2014	Casual	50	41	0	0	0	8	100	0	12
2014	Student	51	27	16	5	0	0	78	5	18
2011	Indeterminate (permanent)	24	37	14	14	11	0	61	25	797
2011	Term	25	47	19	0	10	0	72	10	21
2011	Casual	50	50	0	0	0	0	100	0	18
2011	Student	41	34	8	17	0	0	75	17	12

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	39	10	12	8	0	70	20	681
2019	Term	35	37	14	7	7	0	72	14	44
2019	Casual	34	37	10	19	0	0	71	19	27
2019	Student	38	15	23	23	0	0	54	23	13
2018	Indeterminate (permanent)	28	36	14	15	7	0	64	22	645
2017	Indeterminate (permanent)	24	45	9	14	8	0	70	22	743
2017	Term	9	38	22	18	14	0	46	32	22
2017	Casual	45	24	0	31	0	0	69	31	15
2017	Student	16	51	22	5	0	5	71	6	19

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	36	8	4	5	0	83	9	683
2019	Term	52	35	5	6	2	0	87	9	44
2019	Casual	56	36	0	0	8	0	92	8	27
2019	Student	54	46	0	0	0	0	100	0	13
2018	Indeterminate (permanent)	43	38	11	6	2	0	81	9	645
2017	Indeterminate (permanent)	42	37	9	7	5	1	79	12	744
2017	Term	23	40	9	18	9	0	64	27	22
2017	Casual	45	31	6	19	0	0	75	19	15
2017	Student	43	40	5	11	0	0	84	11	19
2014	Indeterminate (permanent)	35	36	12	11	5	0	72	16	721
2014	Term	39	38	0	15	8	0	77	23	13
2014	Casual	66	34	0	0	0	0	100	0	12
2014	Student	57	27	11	5	0	0	84	5	18
2011	Indeterminate (permanent)	37	40	11	7	4	1	78	11	798
2011	Term	52	39	4	0	5	0	91	5	21
2011	Casual	50	34	11	5	0	0	84	5	18
2011	Student	33	42	17	8	0	0	75	8	12
2008	Indeterminate (permanent)	39	37	11	7	5	1	77	12	679
2008	Term	50	37	3	5	5	0	87	10	27
2008	Casual	46	39	7	7	0	0	86	7	13
2008	Student	30	53	8	6	0	3	86	7	31

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	36	11	7	8	74	15	686
2019	Term	42	39	7	9	2	82	11	44
2019	Casual	52	17	8	23	0	69	23	27
2019	Student	38	23	15	15	8	62	23	13
2018	Indeterminate (permanent)	31	36	12	13	8	67	21	642
2017	Indeterminate (permanent)	32	36	11	11	9	68	21	744
2017	Term	22	28	23	9	18	50	27	22
2017	Casual	51	25	6	19	0	75	19	15
2017	Student	33	43	22	2	0	76	2	19

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	31	10	3	2	0	85	5	686
2019	Term	38	46	9	2	5	0	84	7	44
2019	Casual	56	28	12	3	0	0	84	3	27
2019	Student	46	46	8	0	0	0	92	0	13
2018	Indeterminate (permanent)	49	36	10	2	2	0	86	5	640
2017	Indeterminate (permanent)	49	37	7	4	2	0	86	7	743
2017	Term	36	36	9	5	14	0	72	18	22
2017	Casual	37	50	6	6	0	0	88	6	15
2017	Student	46	22	27	5	0	0	67	5	19
2014	Indeterminate (permanent)	55	28	10	3	4	1	83	7	721
2014	Term	69	16	15	0	0	0	85	0	13
2014	Casual	67	24	8	0	0	0	92	0	12
2014	Student	61	28	11	0	0	0	89	0	18
2011	Indeterminate (permanent)	54	31	10	2	2	0	86	4	799
2011	Term	67	23	10	0	0	0	90	0	21
2011	Casual	78	22	0	0	0	0	100	0	18
2011	Student	32	68	0	0	0	0	100	0	12

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	35	41	10	8	5	0	77	13	685
2019	Term	42	23	19	5	6	5	69	12	44
2019	Casual	37	33	11	11	3	3	73	15	27
2019	Student	15	54	8	15	8	0	69	23	13
2018	Indeterminate (permanent)	28	42	11	12	7	0	70	19	643
2017	Indeterminate (permanent)	33	39	11	10	6	0	73	16	740
2017	Term	23	32	9	18	18	0	55	36	22
2017	Casual	43	39	6	12	0	0	81	12	15
2017	Student	33	38	16	13	0	0	70	13	19
2014	Indeterminate (permanent)	24	38	12	13	12	0	63	25	722
2014	Term	23	38	15	8	15	0	61	23	13
2014	Casual	42	50	8	0	0	0	92	0	12
2014	Student	28	43	16	12	0	0	72	12	18
2011	Indeterminate (permanent)	32	38	10	12	6	1	71	18	800
2011	Term	39	43	5	14	0	0	81	14	21
2011	Casual	35	48	12	5	0	0	83	5	18
2011	Student	32	59	0	8	0	0	92	8	12

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	36	12	8	6	0	74	14	688
2019	Term	54	27	10	0	6	2	84	7	44
2019	Casual	48	21	23	7	0	0	70	7	27
2019	Student	38	23	15	8	15	0	62	23	13
2018	Indeterminate (permanent)	33	37	14	10	6	0	70	16	639
2018	Term	30	33	12	20	4	0	64	24	26
2017	Indeterminate (permanent)	36	35	13	9	7	0	71	16	743
2017	Term	28	22	9	9	32	0	50	41	22
2017	Casual	69	19	0	12	0	0	88	12	15
2017	Student	46	16	22	16	0	0	62	16	19
2014	Indeterminate (permanent)	30	33	13	12	11	0	63	24	721
2014	Term	39	23	15	0	23	0	62	23	13
2014	Casual	42	41	17	0	0	0	83	0	12
2014	Student	39	45	16	0	0	0	84	0	18

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	33	39	13	9	5	0	0	72	15	677
2019	Term	43	46	7	0	5	0	0	88	5	44
2019	Casual	52	37	8	3	0	0	0	89	3	27
2019	Student	38	31	8	8	15	0	0	69	23	13
2018	Indeterminate (permanent)	29	35	13	14	7	0	1	65	21	642
2017	Indeterminate (permanent)	32	39	11	11	7	0	0	71	18	740
2017	Term	23	41	18	5	13	0	0	64	18	22
2017	Casual	57	25	0	12	6	0	0	81	19	15
2017	Student	33	40	11	0	5	5	5	82	6	19
2014	Indeterminate (permanent)	28	34	15	14	9	0	0	62	23	722
2014	Term	31	38	0	8	23	0	0	69	31	13
2014	Casual	59	33	8	0	0	0	0	92	0	12
2014	Student	40	43	11	5	0	0	0	84	5	18
2011	Indeterminate (permanent)	38	36	11	9	4	1	1	75	13	800
2011	Term	34	38	14	14	0	0	0	72	14	21
2011	Casual	39	50	6	0	0	0	5	94	0	18
2011	Student	59	33	8	0	0	0	0	92	0	12

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	34	10	7	4	79	11	687
2019	Term	36	43	12	5	5	79	9	44
2019	Casual	60	21	11	8	0	81	8	27
2019	Student	62	31	8	0	0	92	0	13
2018	Indeterminate (permanent)	34	43	12	7	4	77	11	645
2017	Indeterminate (permanent)	38	37	11	9	5	75	14	739
2017	Term	28	27	14	13	18	54	32	22
2017	Casual	37	56	6	0	0	94	0	15
2017	Student	33	57	5	5	0	89	5	19
2014	Indeterminate (permanent)	31	37	14	9	8	69	17	722
2014	Term	31	38	0	23	8	69	31	13
2014	Casual	50	41	9	0	0	91	0	12
2014	Student	62	27	5	5	0	89	5	18
2011	Indeterminate (permanent)	38	40	9	8	4	79	12	799
2011	Term	48	42	5	5	0	90	5	21
2011	Casual	50	45	6	0	0	94	0	18
2011	Student	25	67	8	0	0	92	0	12
2008	Indeterminate (permanent)	38	41	7	9	4	80	13	679
2008	Term	42	39	11	8	0	81	8	27
2008	Casual	39	54	0	7	0	93	7	13
2008	Student	47	49	0	3	0	97	3	31

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	29	34	20	10	5	0	0	64	16	683
2019	Term	47	38	9	2	0	2	0	88	3	44
2019	Casual	66	23	11	0	0	0	0	89	0	27
2019	Student	46	38	15	0	0	0	0	85	0	13
2018	Indeterminate (permanent)	25	32	23	10	9	0	0	57	19	648
2017	Indeterminate (permanent)	26	35	20	11	7	0	1	62	18	744
2017	Term	22	32	23	18	4	0	0	55	22	22
2017	Casual	50	38	12	0	0	0	0	88	0	15
2017	Student	60	22	13	0	0	0	5	86	0	19
2014	Indeterminate (permanent)	27	33	19	11	9	0	1	60	20	721
2014	Term	23	46	8	15	8	0	0	69	23	13
2014	Casual	50	42	8	0	0	0	0	92	0	12
2014	Student	51	43	5	0	0	0	0	95	0	18
2011	Indeterminate (permanent)	27	38	19	9	5	0	1	66	15	797
2011	Term	50	36	15	0	0	0	0	85	0	20
2011	Casual	44	50	0	6	0	0	0	94	6	18
2011	Student	34	66	0	0	0	0	0	100	0	12
2008	Indeterminate (permanent)	25	33	21	11	10	0	1	58	21	679
2008	Term	52	28	3	12	5	0	0	80	17	27
2008	Casual	39	25	36	0	0	0	0	64	0	13
2008	Student	43	47	3	3	0	0	5	94	3	31

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	25	39	16	7	1	1	23	37	685
2019	Term	7	23	43	14	11	2	0	25	31	44
2019	Casual	7	23	39	12	14	4	0	27	32	27
2019	Student	0	8	38	31	15	0	8	50	8	13
2018	Indeterminate (permanent)	14	28	37	15	4	0	1	20	43	646
2017	Indeterminate (permanent)	15	28	39	12	4	1	2	16	44	742
2017	Term	13	18	41	18	9	0	0	28	31	22
2017	Casual	0	38	44	12	0	0	6	13	40	15
2017	Student	0	11	40	27	16	5	0	46	11	19
2014	Indeterminate (permanent)	17	27	37	13	5	1	1	18	45	722
2014	Term	15	8	38	38	0	0	0	38	23	13
2014	Casual	0	9	34	41	17	0	0	58	9	12
2014	Student	5	5	45	23	16	0	5	41	11	18
2011	Indeterminate (permanent)	13	25	36	17	6	1	2	24	39	794
2011	Term	15	18	23	29	5	0	9	38	37	21
2011	Casual	11	0	33	33	22	0	0	56	11	18
2011	Student	8	25	33	34	0	0	0	34	33	12
2008	Indeterminate (permanent)	15	30	35	14	5	0	1	18	46	677
2008	Term	5	21	30	35	10	0	0	44	26	27
2008	Casual	7	29	46	7	11	0	0	18	36	13
2008	Student	11	26	33	18	9	0	3	28	38	31

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	14	24	27	22	11	1	2	34	39	683
2019	Term	9	10	25	29	25	2	0	55	19	44
2019	Casual	10	19	21	22	24	4	0	47	31	27
2019	Student	8	15	23	15	31	0	8	50	25	13
2018	Indeterminate (permanent)	19	26	27	19	8	1	0	27	45	645
2017	Indeterminate (permanent)	15	22	29	20	9	2	2	30	39	740
2017	Term	4	31	32	18	10	0	4	30	37	22
2017	Casual	12	18	12	18	19	14	6	46	38	15
2017	Student	5	5	11	33	38	2	5	76	12	19
2014	Indeterminate (permanent)	22	28	28	13	7	2	1	20	51	721
2014	Term	23	31	31	0	16	0	0	16	54	13
2014	Casual	8	0	25	24	42	0	0	66	8	12
2014	Student	16	17	11	16	28	5	5	50	38	18
2011	Indeterminate (permanent)	17	16	26	24	13	2	3	39	34	797
2011	Term	15	23	24	15	19	0	5	36	40	21
2011	Casual	11	6	23	17	28	5	10	53	20	18
2011	Student	8	8	8	16	49	0	10	72	18	12
2008	Indeterminate (permanent)	21	27	26	15	7	2	1	22	50	673
2008	Term	12	23	13	11	25	8	8	44	41	27
2008	Casual	0	14	54	14	18	0	0	32	14	13
2008	Student	8	14	30	12	24	6	7	41	24	31

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	26	31	17	6	1	1	23	45	687
2019	Term	19	12	44	14	7	2	2	22	32	43
2019	Casual	15	14	23	26	15	0	8	44	31	27
2019	Student	15	8	38	31	0	0	8	33	25	13
2018	Indeterminate (permanent)	25	25	30	14	4	1	1	19	51	641
2017	Indeterminate (permanent)	23	24	31	15	4	1	2	20	49	741
2017	Term	14	28	22	22	9	0	5	33	44	22
2017	Casual	6	44	13	19	6	6	6	28	57	15
2017	Student	13	5	33	16	16	11	5	39	22	19
2014	Indeterminate (permanent)	30	28	27	10	3	1	2	14	59	722
2014	Term	23	31	15	15	8	0	8	25	59	13
2014	Casual	17	17	16	17	25	9	0	46	37	12
2014	Student	17	11	16	27	23	0	5	53	30	18
2011	Indeterminate (permanent)	23	28	28	14	4	1	2	19	53	793
2011	Term	19	28	19	20	10	0	5	31	49	21
2011	Casual	17	11	17	11	29	0	15	47	33	18
2011	Student	0	8	33	32	17	0	10	54	9	12
2008	Indeterminate (permanent)	28	29	25	11	4	1	2	15	59	678
2008	Term	16	18	18	18	18	3	8	41	39	27
2008	Casual	7	29	46	18	0	0	0	18	36	13
2008	Student	9	26	14	26	12	9	3	44	41	31

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	10	21	37	21	9	1	1	30	32	679
2019	Term	4	14	40	28	12	2	0	40	18	44
2019	Casual	0	12	19	41	28	0	0	69	12	26
2019	Student	0	8	23	38	15	0	15	64	9	13
2018	Indeterminate (permanent)	17	23	36	17	6	0	0	23	40	643
2017	Indeterminate (permanent)	16	27	34	17	5	1	2	22	44	738
2017	Term	9	13	22	28	24	0	5	54	24	22
2017	Casual	7	13	21	33	20	0	7	57	21	14
2017	Student	11	5	11	30	38	5	0	71	17	19
2014	Indeterminate (permanent)	18	26	33	16	5	1	1	22	44	722
2014	Term	15	16	38	15	16	0	0	31	31	13
2014	Casual	0	8	24	25	42	0	0	67	8	12
2014	Student	0	11	5	38	46	0	0	84	11	18
2011	Indeterminate (permanent)	15	23	35	18	7	1	1	26	38	796
2011	Term	10	14	29	32	10	0	5	44	25	21
2011	Casual	6	6	22	33	28	0	5	65	12	18
2011	Student	0	0	15	46	31	0	8	83	0	13
2008	Indeterminate (permanent)	17	26	31	18	5	0	2	24	44	676
2008	Term	3	12	23	34	23	0	5	60	16	27
2008	Casual	7	7	39	29	18	0	0	46	14	13
2008	Student	3	6	9	45	30	3	3	81	10	31

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	25	28	16	9	1	1	25	46	682
2019	Term	11	11	14	32	25	7	0	61	24	44
2019	Casual	7	4	8	28	46	9	0	81	11	27
2019	Student	0	8	23	23	23	8	15	60	10	13
2018	Indeterminate (permanent)	26	30	25	13	4	1	1	18	57	645
2018	Casual	3	9	26	21	20	7	13	52	16	26
2017	Indeterminate (permanent)	29	26	27	10	5	1	2	15	57	739
2017	Term	18	18	22	14	23	4	0	39	38	22
2017	Casual	12	12	26	18	12	6	12	38	30	15
2017	Student	11	0	2	33	38	11	5	84	13	19
2014	Indeterminate (permanent)	32	28	23	12	4	1	1	16	61	722
2014	Term	31	8	31	8	23	0	0	31	39	13
2014	Casual	8	0	17	24	42	9	0	72	9	12
2014	Student	16	11	5	16	46	0	5	66	29	18
2011	Indeterminate (permanent)	23	25	26	16	7	1	2	24	49	796
2011	Term	10	25	14	25	15	0	10	45	39	20
2011	Casual	6	11	23	17	28	5	10	53	20	18
2011	Student	0	16	41	25	8	0	10	37	18	12
2008	Indeterminate (permanent)	20	23	29	16	8	2	2	25	45	676
2008	Term	0	25	10	31	26	3	5	62	27	27
2008	Casual	14	14	14	39	18	0	0	57	29	13
2008	Student	3	3	15	31	33	0	15	75	7	31

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	28	26	15	7	1	1	23	50	684
2019	Term	14	11	19	25	20	9	2	51	28	44
2019	Casual	19	7	21	24	16	13	0	46	30	26
2019	Student	23	31	15	0	23	8	0	25	58	13
2018	Indeterminate (permanent)	28	28	24	12	5	2	1	17	58	643
2017	Indeterminate (permanent)	24	24	29	13	7	1	2	20	50	742
2017	Term	22	32	13	14	15	0	4	30	57	22
2017	Casual	12	18	26	31	6	0	6	39	32	15
2017	Student	5	11	38	11	16	8	11	33	20	19
2014	Indeterminate (permanent)	18	21	32	17	7	1	3	26	41	720
2014	Term	16	15	38	0	31	0	0	31	31	13
2014	Casual	0	17	8	24	25	9	17	66	23	12
2014	Student	0	22	11	22	35	0	11	63	24	18
2011	Indeterminate (permanent)	15	19	27	23	10	2	3	35	37	796
2011	Term	15	32	15	24	5	0	9	31	53	21
2011	Casual	18	18	18	18	6	10	11	31	46	17
2011	Student	0	0	25	16	41	8	10	70	0	12
2008	Indeterminate (permanent)	25	27	28	12	5	1	2	18	54	677
2008	Term	8	16	19	22	20	3	12	49	29	27
2008	Casual	7	18	32	14	7	14	7	27	32	13
2008	Student	6	24	13	14	21	12	9	44	39	31

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	22	37	14	7	1	1	22	41	684
2019	Term	11	19	31	17	15	5	2	34	32	43
2019	Casual	3	17	22	35	19	4	0	56	21	27
2019	Student	0	15	31	46	0	8	0	50	17	13
2018	Indeterminate (permanent)	25	27	31	12	4	1	0	16	52	647
2017	Indeterminate (permanent)	23	23	33	12	5	2	2	18	48	744
2017	Term	13	9	36	9	23	6	5	36	25	22
2017	Casual	12	32	12	19	19	0	6	40	47	15
2017	Student	5	8	27	16	27	11	5	52	16	19
2014	Indeterminate (permanent)	27	26	29	11	4	1	1	16	54	721
2014	Term	31	15	15	15	23	0	0	38	46	13
2014	Casual	8	34	8	24	17	9	0	45	46	12
2014	Student	5	12	16	22	39	0	5	64	18	18

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	27	29	14	7	0	0	20	50	687
2019	Term	9	19	34	15	18	5	0	35	29	44
2019	Casual	15	15	34	18	11	0	8	31	32	27
2019	Student	15	15	54	8	8	0	0	15	31	13

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	73	16	5	4	2	1	89	6	688
2019	Term	76	11	7	4	2	0	87	6	44
2019	Casual	74	15	11	0	0	0	89	0	27
2019	Student	62	15	8	15	0	0	77	15	13
2017	Indeterminate (permanent)	72	15	6	4	2	1	88	6	744
2017	Term	69	22	4	4	0	0	91	4	22
2017	Casual	87	13	0	0	0	0	100	0	15
2017	Student	70	16	11	0	2	0	87	2	19
2014	Indeterminate (permanent)	72	15	4	4	3	1	89	8	721
2014	Term	46	46	0	8	0	0	92	8	13
2014	Casual	84	8	0	7	0	0	93	7	12
2014	Student	76	19	5	0	0	0	95	0	18
2011	Indeterminate (permanent)	69	16	5	5	2	2	87	8	795
2011	Term	67	10	9	5	5	5	81	10	21
2011	Casual	71	6	11	0	0	12	87	0	17
2011	Student	83	8	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	65	16	6	6	4	3	83	10	678
2008	Term	76	6	0	5	3	10	91	9	27
2008	Casual	57	14	0	22	0	7	77	23	13
2008	Student	77	11	0	0	0	12	100	0	30

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	34	29	13	10	8	3	3	68	19	687
2019	Term	43	25	12	2	5	13	0	78	8	44
2019	Casual	52	14	8	7	0	8	12	82	9	27
2019	Student	46	8	15	0	8	8	15	70	10	13
2018	Indeterminate (permanent)	23	33	16	11	9	5	3	61	22	645
2018	Term	8	38	41	11	0	3	0	47	11	26
2017	Indeterminate (permanent)	28	31	13	11	10	4	3	63	23	742
2017	Term	37	14	13	9	4	18	4	66	18	22
2017	Casual	57	18	12	0	6	6	0	80	6	15
2017	Student	22	33	5	5	0	13	22	83	8	19
2014	Indeterminate (permanent)	28	31	13	11	10	3	3	63	23	722
2014	Term	23	31	23	8	15	0	0	54	23	13
2014	Casual	50	17	8	7	0	9	8	81	9	12
2014	Student	46	33	11	0	0	5	5	88	0	18

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	26	7	9	8	0	76	17	689
2019	Term	54	28	7	9	0	2	84	10	44
2019	Casual	60	14	11	11	3	0	74	15	27
2019	Student	54	0	23	15	8	0	54	23	13
2018	Indeterminate (permanent)	46	26	8	11	8	1	72	20	643
2017	Indeterminate (permanent)	47	25	8	10	9	0	73	19	744
2017	Term	46	27	4	9	13	0	73	23	22
2017	Casual	69	19	0	0	12	0	88	12	15
2017	Student	33	49	11	8	0	0	81	8	19
2014	Indeterminate (permanent)	39	26	10	14	10	1	66	24	722
2014	Term	38	31	15	0	15	0	69	15	13
2014	Casual	67	26	7	0	0	0	93	0	12
2014	Student	62	11	16	5	5	0	73	11	18

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	28	5	7	5	83	12	686
2019	Term	60	28	9	2	0	88	2	44
2019	Casual	60	30	3	7	0	90	7	27
2019	Student	54	38	0	8	0	92	8	13
2018	Indeterminate (permanent)	49	34	6	6	4	83	11	641
2017	Indeterminate (permanent)	46	32	8	8	5	79	13	740
2017	Term	64	23	9	4	0	86	4	22
2017	Casual	76	24	0	0	0	100	0	15
2017	Student	70	19	0	11	0	89	11	19
2014	Indeterminate (permanent)	42	33	9	10	5	76	15	722
2014	Term	23	38	15	8	15	62	23	13
2014	Casual	84	16	0	0	0	100	0	12
2014	Student	51	33	11	0	5	84	5	18

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	32	8	5	4	0	83	9	689
2019	Term	61	25	9	2	0	2	88	2	44
2019	Casual	47	29	16	7	0	0	77	7	27
2019	Student	46	38	0	8	8	0	85	15	13
2018	Indeterminate (permanent)	42	39	9	6	3	0	81	9	644
2018	Casual	63	30	0	3	0	4	96	4	26

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	23	10	4	5	1	2	81	9	686
2019	Term	61	21	9	4	2	2	0	84	7	44
2019	Casual	29	32	8	12	3	9	8	72	18	27
2019	Student	46	15	15	0	15	0	8	67	17	13

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	43	31	10	7	7	1	1	75	15	684
2019	Term	52	35	2	2	4	2	2	91	7	44
2019	Casual	48	25	4	15	3	0	4	77	20	27
2019	Student	38	38	8	8	8	0	0	77	15	13
2018	Indeterminate (permanent)	38	34	11	10	6	0	0	72	17	643
2018	Casual	44	52	0	3	0	0	0	97	3	26
2017	Indeterminate (permanent)	40	36	8	8	7	1	0	77	15	744
2017	Term	31	38	9	9	13	0	0	69	22	22
2017	Casual	51	36	6	0	6	0	0	87	6	15
2017	Student	38	49	5	8	0	0	0	87	8	19
2014	Indeterminate (permanent)	38	31	11	10	9	1	0	70	19	722
2014	Term	39	31	15	0	15	0	0	69	15	13
2014	Casual	76	24	0	0	0	0	0	100	0	12
2014	Student	62	22	5	5	5	0	0	84	11	18
2011	Indeterminate (permanent)	37	33	11	12	7	0	1	70	19	799
2011	Term	45	37	14	0	5	0	0	82	5	21
2011	Casual	38	50	6	6	0	0	0	89	6	18
2011	Student	34	50	17	0	0	0	0	83	0	12
2008	Indeterminate (permanent)	32	33	11	12	11	1	1	67	22	680
2008	Term	37	34	16	8	5	0	0	71	13	27
2008	Casual	29	46	18	0	7	0	0	75	7	13
2008	Student	70	11	13	3	3	0	0	81	6	31

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	49	27	10	6	5	1	2	78	11	685
2019	Term	60	33	2	3	2	0	0	93	4	43
2019	Casual	50	35	0	3	7	4	0	89	11	27
2019	Student	46	15	0	15	8	0	15	73	27	13
2018	Indeterminate (permanent)	44	29	12	8	6	1	0	74	14	644
2018	Casual	75	14	0	7	0	4	0	93	7	26
2017	Indeterminate (permanent)	45	30	9	6	6	2	1	77	13	743
2017	Term	41	32	14	4	9	0	0	73	13	22
2017	Casual	56	32	0	12	0	0	0	88	12	15
2017	Student	54	35	0	5	0	5	0	94	6	19
2014	Indeterminate (permanent)	42	28	12	8	8	2	1	72	16	722
2014	Term	31	38	15	0	15	0	0	69	15	13
2014	Casual	76	16	9	0	0	0	0	91	0	12
2014	Student	67	16	5	11	0	0	0	84	11	18
2011	Indeterminate (permanent)	41	29	12	8	7	2	1	72	15	798
2011	Term	48	18	29	0	5	0	0	67	5	21
2011	Casual	55	34	6	5	0	0	0	88	5	18
2011	Student	24	49	8	8	0	0	10	82	9	12
2008	Indeterminate (permanent)	42	27	9	9	9	4	1	72	18	680
2008	Term	68	13	0	19	0	0	0	81	19	27
2008	Casual	61	18	14	0	0	7	0	85	0	13
2008	Student	55	21	14	3	0	6	0	82	3	31

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	28	9	8	6	0	2	77	14	684
2019	Term	50	32	7	7	2	2	0	84	9	44
2019	Casual	49	32	12	3	3	0	0	81	7	27
2019	Student	46	31	0	0	15	0	8	83	17	13
2018	Indeterminate (permanent)	42	29	11	9	8	0	0	72	16	642
2017	Indeterminate (permanent)	45	31	8	9	6	1	1	76	15	743
2017	Term	37	23	9	27	4	0	0	59	32	22
2017	Casual	57	25	6	6	6	0	0	81	12	15
2017	Student	54	16	11	19	0	0	0	70	19	19
2014	Indeterminate (permanent)	41	29	10	12	8	0	0	70	20	722
2014	Term	31	38	8	8	15	0	0	69	23	13
2014	Casual	83	8	9	0	0	0	0	91	0	12
2014	Student	46	38	5	0	11	0	0	84	11	18
2011	Indeterminate (permanent)	40	31	10	11	8	0	0	71	19	798
2011	Term	44	42	5	5	5	0	0	86	9	21
2011	Casual	55	33	0	12	0	0	0	88	12	18
2011	Student	41	51	8	0	0	0	0	92	0	12
2008	Indeterminate (permanent)	36	32	8	11	10	1	1	69	22	680
2008	Term	71	13	6	5	5	0	0	84	10	27
2008	Casual	54	21	18	0	7	0	0	75	7	13
2008	Student	45	20	14	13	3	0	5	68	17	31

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	82	9	4	2	2	1	92	4	683
2019	Term	87	6	2	4	0	0	93	4	44
2019	Casual	85	12	4	0	0	0	96	0	26
2019	Student	85	0	8	8	0	0	85	8	13
2017	Indeterminate (permanent)	80	12	3	2	2	1	93	4	744
2017	Term	82	14	4	0	0	0	96	0	22
2017	Casual	100	0	0	0	0	0	100	0	15
2017	Student	95	0	5	0	0	0	95	0	19
2014	Indeterminate (permanent)	77	12	4	3	2	2	91	5	722
2014	Term	92	0	0	8	0	0	92	8	13
2014	Casual	93	0	0	7	0	0	93	7	12
2014	Student	95	5	0	0	0	0	100	0	18
2011	Indeterminate (permanent)	75	13	5	3	3	1	89	6	797
2011	Term	53	33	4	0	9	0	86	9	21
2011	Casual	72	17	5	0	0	6	94	0	18
2011	Student	67	25	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	78	11	4	2	2	2	91	5	679
2008	Term	84	0	0	8	0	8	91	9	27
2008	Casual	86	7	0	0	0	7	100	0	13
2008	Student	95	0	0	5	0	0	95	5	31

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	59	17	8	5	4	2	4	82	10	682
2019	Term	63	23	5	2	2	2	2	90	5	44
2019	Casual	67	14	7	0	8	0	4	85	8	27
2019	Student	77	15	0	8	0	0	0	92	8	13
2017	Indeterminate (permanent)	48	22	6	6	7	5	6	78	15	742
2017	Term	60	5	0	18	4	4	9	74	26	22
2017	Casual	88	6	6	0	0	0	0	94	0	15
2017	Student	43	27	0	0	0	11	19	100	0	19
2014	Indeterminate (permanent)	37	19	11	8	9	6	9	66	21	722
2014	Term	31	15	15	8	15	8	8	55	27	13
2014	Casual	83	0	0	0	0	0	17	100	0	12
2014	Student	67	27	0	0	0	0	5	100	0	18
2011	Indeterminate (permanent)	34	24	12	10	11	4	7	64	23	799
2011	Term	47	14	14	0	14	0	10	68	16	21
2011	Casual	54	29	0	0	6	0	11	93	7	18
2011	Student	67	17	8	0	0	0	8	91	0	12

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	65	20	6	3	4	1	86	7	687
2019	Term	77	14	5	2	0	2	93	2	44
2019	Casual	81	16	0	0	3	0	97	3	27
2019	Student	85	0	8	8	0	0	85	8	13
2018	Indeterminate (permanent)	57	22	8	6	6	1	80	12	644
2018	Casual	77	16	0	3	0	4	96	4	26
2017	Indeterminate (permanent)	58	25	7	3	5	1	84	9	743
2017	Term	59	27	9	4	0	0	86	4	22
2017	Casual	75	12	0	12	0	0	88	12	15
2017	Student	54	33	5	0	2	5	92	3	19

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	51	29	7	6	6	80	12	687
2019	Term	68	23	2	5	2	91	7	44
2019	Casual	71	14	12	0	3	85	3	27
2019	Student	62	23	0	8	8	85	15	13
2018	Indeterminate (permanent)	46	27	11	9	7	73	15	640
2018	Casual	63	23	7	7	0	86	7	26
2017	Indeterminate (permanent)	51	26	8	7	8	77	15	742
2017	Term	46	14	22	14	4	60	18	22
2017	Casual	75	6	0	12	6	81	19	15
2017	Student	49	27	24	0	0	76	0	19
2014	Indeterminate (permanent)	42	29	10	8	11	71	19	720
2014	Term	23	38	15	8	15	62	23	13
2014	Casual	76	16	9	0	0	91	0	12
2014	Student	62	33	0	5	0	95	5	18

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	47	15	11	5	1	2	69	16	266

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	34	13	11	7	4	0	68	18	683
2019	Term	60	24	2	3	2	9	0	92	5	43
2019	Casual	60	28	3	3	0	4	0	93	4	27
2019	Student	54	8	15	0	8	15	0	73	9	13
2018	Indeterminate (permanent)	23	32	17	14	9	5	0	58	24	647
2017	Indeterminate (permanent)	25	37	12	10	11	5	0	65	22	744
2017	Term	41	36	5	13	5	0	0	77	18	22
2017	Casual	64	24	0	0	12	0	0	88	12	15
2017	Student	67	11	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	13	29	19	15	15	9	0	47	32	722
2014	Term	16	38	0	23	16	8	0	58	42	13
2014	Casual	75	17	8	0	0	0	0	92	0	12
2014	Student	39	45	0	5	0	11	0	94	6	18
2011	Indeterminate (permanent)	25	28	19	10	10	7	1	58	22	798
2011	Term	35	20	30	0	5	10	0	61	6	20
2011	Casual	31	45	13	6	0	5	0	81	6	18
2011	Student	41	26	17	16	0	0	0	67	16	12

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	27	35	16	13	9	1	0	62	22	683
2019	Term	54	26	12	7	2	0	0	79	9	44
2019	Casual	61	33	3	0	0	3	0	96	0	27
2019	Student	54	23	15	0	8	0	0	77	8	13
2018	Indeterminate (permanent)	21	30	16	18	13	2	0	52	32	649
2018	Casual	59	24	0	7	0	10	0	92	8	26
2017	Indeterminate (permanent)	22	37	14	12	14	1	0	59	26	742
2017	Term	46	27	5	14	9	0	0	73	23	22
2017	Casual	62	25	0	0	12	0	0	88	12	15
2017	Student	62	16	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	12	30	19	19	18	2	0	42	38	720
2014	Term	8	39	23	8	16	8	0	50	25	13
2014	Casual	75	17	8	0	0	0	0	92	0	12
2014	Student	45	28	16	5	0	5	0	77	6	18
2011	Indeterminate (permanent)	24	30	18	12	14	2	0	56	26	796
2011	Term	20	40	24	0	16	0	0	60	16	20
2011	Casual	32	57	5	0	0	5	0	94	0	18
2011	Student	42	25	25	0	0	8	0	73	0	12
2008	Indeterminate (permanent)	17	31	16	18	15	4	0	49	34	675
2008	Term	40	24	11	18	0	6	0	68	20	27
2008	Casual	18	39	14	21	0	7	0	62	23	13
2008	Student	39	37	11	3	3	3	3	82	7	31

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	36	17	16	11	3	0	54	28	679
2019	Term	42	28	12	7	5	7	0	76	12	44
2019	Casual	49	31	10	7	0	3	0	82	7	27
2019	Student	31	23	23	8	8	8	0	58	17	13
2018	Indeterminate (permanent)	12	29	19	21	15	3	0	43	37	644
2017	Indeterminate (permanent)	15	31	18	18	14	4	0	48	33	744
2017	Term	23	37	14	18	9	0	0	59	27	22
2017	Casual	50	26	6	6	12	0	0	76	18	15
2017	Student	60	19	16	0	0	5	0	83	0	19
2014	Indeterminate (permanent)	8	26	18	24	20	5	0	36	45	721
2014	Term	8	31	23	15	16	8	0	42	33	13
2014	Casual	41	25	25	0	0	9	0	72	0	12
2014	Student	28	27	17	16	0	11	0	62	18	18
2011	Indeterminate (permanent)	15	34	17	18	12	4	0	51	31	799
2011	Term	14	34	15	18	10	9	0	53	31	21
2011	Casual	26	56	11	0	0	6	0	88	0	18
2011	Student	32	35	25	0	0	8	0	73	0	12
2008	Indeterminate (permanent)	8	27	18	24	17	7	0	38	43	679
2008	Term	30	21	13	22	5	10	0	56	29	27
2008	Casual	18	39	14	14	0	14	0	67	17	13
2008	Student	21	32	17	9	3	11	7	64	15	31

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	31	18	20	12	1	49	33	684
2019	Term	43	30	16	7	2	2	74	9	44
2019	Casual	40	28	7	17	9	0	68	26	27
2019	Student	23	23	31	8	15	0	46	23	13
2018	Indeterminate (permanent)	12	29	18	25	14	2	42	40	649
2018	Casual	31	42	11	3	3	9	81	8	26
2017	Indeterminate (permanent)	16	31	15	20	16	3	48	37	744
2017	Term	14	29	19	18	19	0	44	37	21
2017	Casual	57	12	12	6	12	0	70	18	15
2017	Student	38	35	0	11	0	16	87	13	19
2014	Indeterminate (permanent)	7	28	17	25	20	3	37	46	722
2014	Term	0	46	31	0	23	0	46	23	13
2014	Casual	32	25	9	17	0	17	69	20	12
2014	Student	23	27	12	16	11	11	56	30	18
2011	Indeterminate (permanent)	15	33	17	19	15	2	49	34	799
2011	Term	9	42	34	0	14	0	52	14	21
2011	Casual	44	28	11	12	0	5	76	13	18
2011	Student	24	33	25	8	0	10	63	9	12
2008	Indeterminate (permanent)	12	30	15	24	17	2	42	42	679
2008	Term	35	28	16	15	0	6	67	16	27
2008	Casual	25	39	7	21	0	7	69	23	13
2008	Student	32	29	14	13	6	6	64	20	31

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	39	30	17	6	3	3	1	72	10	687
2019	Term	50	28	11	7	0	4	0	81	7	44
2019	Casual	60	30	7	3	0	0	0	90	3	27
2019	Student	54	23	15	0	0	8	0	83	0	13

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	41	17	12	6	0	1	66	18	688
2019	Term	33	50	5	2	5	5	0	87	8	44
2019	Casual	43	43	11	3	0	0	0	86	3	26
2019	Student	46	38	8	0	8	0	0	85	8	13
2018	Indeterminate (permanent)	19	41	20	13	6	0	0	61	19	644
2017	Indeterminate (permanent)	23	43	17	9	6	1	0	67	16	741
2017	Term	28	45	13	5	9	0	0	73	13	22
2017	Casual	57	37	0	6	0	0	0	94	6	15
2017	Student	46	48	0	0	6	0	0	94	6	18
2014	Indeterminate (permanent)	22	39	19	12	6	2	0	62	18	722
2014	Term	8	54	15	8	16	0	0	61	23	13
2014	Casual	59	24	17	0	0	0	0	83	0	12
2014	Student	39	34	16	5	0	5	0	77	6	18
2011	Indeterminate (permanent)	43	36	10	6	4	1	1	80	10	796
2011	Term	29	52	9	9	0	0	0	82	9	21
2011	Casual	44	44	0	6	0	6	0	94	6	18
2011	Student	50	42	0	8	0	0	0	92	8	12

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	12	33	20	20	12	3	47	33	685
2019	Term	20	38	25	5	5	7	63	10	44
2019	Casual	34	29	16	17	0	4	66	18	27
2019	Student	8	38	15	0	8	31	67	11	13

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	26	37	16	11	7	2	1	65	18	688
2019	Term	36	28	16	14	6	0	0	63	20	44
2019	Casual	50	20	15	4	0	7	4	79	4	26
2019	Student	46	15	8	0	0	15	15	89	0	13
2018	Indeterminate (permanent)	27	37	15	11	6	2	1	66	18	646
2017	Indeterminate (permanent)	33	36	13	10	6	2	0	70	16	742
2017	Term	32	31	5	23	4	5	0	67	28	22
2017	Casual	31	31	20	0	12	6	0	66	13	15
2017	Student	34	40	6	11	8	0	0	74	20	18
2014	Indeterminate (permanent)	31	35	12	11	6	4	1	69	18	722
2014	Term	16	23	23	23	8	8	0	42	33	13
2014	Casual	49	34	8	8	0	0	0	83	8	12
2014	Student	43	11	16	17	5	7	0	58	24	18
2011	Indeterminate (permanent)	33	32	13	10	6	5	2	70	16	792
2011	Term	29	38	18	0	15	0	0	67	15	21
2011	Casual	50	22	5	6	0	17	0	87	7	18
2011	Student	41	24	0	17	0	0	18	80	20	12
2008	Indeterminate (permanent)	29	34	12	12	7	5	1	67	20	680
2008	Term	35	31	11	0	16	6	0	71	17	27
2008	Casual	18	21	18	7	14	14	7	50	27	13
2008	Student	30	28	9	6	8	9	9	71	17	31

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	36	20	8	5	1	66	14	683
2019	Term	34	34	17	7	4	5	71	12	44
2019	Casual	60	25	15	0	0	0	85	0	27
2019	Student	46	31	8	0	8	8	83	8	13
2018	Indeterminate (permanent)	27	38	20	8	7	1	66	14	645

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	17	19	22	15	14	10	3	42	33	685
2019	Term	27	14	26	14	4	13	2	48	22	44
2019	Casual	42	14	12	7	4	12	9	71	14	26
2019	Student	15	15	0	0	15	31	23	67	33	13
2018	Indeterminate (permanent)	12	19	20	17	19	12	2	36	41	647
2017	Indeterminate (permanent)	13	21	18	17	17	13	2	40	39	743
2017	Term	18	14	13	14	18	14	9	41	41	22
2017	Casual	25	18	12	26	6	12	0	50	37	15
2017	Student	11	17	0	6	14	34	17	59	41	18
2014	Indeterminate (permanent)	11	17	18	19	23	10	2	32	48	722
2014	Term	15	31	23	8	23	0	0	46	31	13
2014	Casual	34	9	0	8	24	8	17	57	43	12
2014	Student	33	28	22	0	5	12	0	69	6	18
2011	Indeterminate (permanent)	12	16	19	16	19	13	6	34	44	797
2011	Term	21	6	24	15	15	19	0	33	37	20
2011	Casual	28	33	11	0	0	17	11	84	0	18
2011	Student	25	25	0	0	17	0	34	75	25	12

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	36	16	16	12	2	0	55	29	689
2019	Term	30	36	9	12	7	5	2	70	20	44
2019	Casual	31	33	14	17	0	4	0	67	18	27
2019	Student	15	38	8	8	15	8	8	64	27	13
2018	Indeterminate (permanent)	16	30	18	20	15	2	0	46	36	645
2018	Term	12	47	21	3	7	7	3	65	12	26
2017	Indeterminate (permanent)	21	35	16	13	11	4	0	58	25	742
2017	Term	29	19	15	19	14	5	0	50	35	21
2017	Casual	37	45	6	6	0	6	0	87	7	15
2017	Student	38	43	5	0	0	13	0	94	0	19
2014	Indeterminate (permanent)	14	27	17	18	22	2	0	42	41	720
2014	Term	23	31	8	0	31	0	8	58	33	13
2014	Casual	25	34	16	0	8	9	8	71	10	12
2014	Student	39	28	11	22	0	0	0	67	22	18
2011	Indeterminate (permanent)	21	32	15	17	14	2	0	54	31	798
2011	Term	29	24	14	14	19	0	0	53	33	21
2011	Casual	12	43	6	0	0	19	19	90	0	16
2011	Student	47	17	18	9	0	9	0	70	10	11
2008	Indeterminate (permanent)	20	34	17	15	12	2	0	55	28	680
2008	Term	28	29	28	6	5	0	3	59	12	27
2008	Casual	25	29	25	7	7	7	0	58	15	13
2008	Student	30	37	10	14	0	6	3	74	16	31

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	20	30	15	14	19	2	1	51	33	688
2019	Term	29	37	9	13	7	2	2	69	21	44
2019	Casual	30	22	10	18	8	4	8	59	30	27
2019	Student	31	15	15	15	15	8	0	50	33	13
2018	Indeterminate (permanent)	14	26	16	18	22	3	2	42	42	645
2017	Indeterminate (permanent)	18	28	15	15	21	3	2	47	37	744
2017	Term	24	17	0	32	27	0	0	41	59	22
2017	Casual	6	31	12	14	12	12	12	49	35	15
2017	Student	27	38	5	5	0	11	13	86	7	19
2014	Indeterminate (permanent)	11	19	11	23	33	2	1	31	58	722
2014	Term	15	8	15	15	31	0	15	27	55	13
2014	Casual	33	0	8	17	8	9	25	49	38	12
2014	Student	23	12	5	33	11	11	5	42	52	18
2011	Indeterminate (permanent)	15	24	17	18	24	1	1	40	43	798
2011	Term	30	18	18	9	19	0	5	51	30	21
2011	Casual	15	34	6	0	6	12	28	81	9	18
2011	Student	49	17	17	8	0	0	10	72	9	12
2008	Indeterminate (permanent)	20	30	16	14	16	3	2	52	31	677
2008	Term	8	44	20	13	8	0	7	56	23	27
2008	Casual	0	46	18	0	7	14	14	65	10	13
2008	Student	29	42	3	10	0	11	6	85	12	31

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	50	26	13	6	3	1	2	77	9	687
2019	Term	58	25	5	7	0	2	2	87	8	43
2019	Casual	70	19	4	4	0	4	0	93	4	27
2019	Student	46	31	8	0	0	0	15	91	0	13

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	53	10	9	7	9	1	11	72	18	687
2019	Term	40	12	14	14	4	5	11	62	22	44
2019	Casual	38	24	7	12	7	4	8	71	21	27
2019	Student	15	15	0	8	31	8	23	44	56	13

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	47	22	16	8	4	1	2	71	13	687
2019	Term	53	18	16	5	4	0	4	74	9	44
2019	Casual	54	20	7	7	3	9	0	81	11	27
2019	Student	8	31	15	8	23	0	15	45	36	13

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	40	21	18	8	8	3	2	64	17	682
2019	Term	45	23	16	5	6	0	4	72	12	44
2019	Casual	46	18	10	4	7	9	7	75	12	27
2019	Student	8	15	31	8	23	0	15	27	36	13

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	10	10	5	8	2	9	75	14	684
2019	Term	66	12	2	2	2	2	13	92	6	44
2019	Casual	73	7	0	0	0	12	8	100	0	27
2019	Student	38	0	8	8	15	0	31	56	33	13

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	12	6	2	2	1	3	90	4	684
2019	Term	73	16	2	2	0	2	4	95	3	44
2019	Casual	74	7	15	3	0	0	0	81	3	27
2019	Student	46	15	0	8	8	8	15	80	20	13

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	74	7	8	1	4	4	3	87	5	683
2019	Term	86	6	2	2	0	2	0	95	2	44
2019	Casual	93	0	4	3	0	0	0	93	3	27
2019	Student	54	0	8	0	0	8	31	88	0	13

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	79	5	4	1	2	1	8	92	4	684
2019	Term	87	5	2	0	0	2	4	98	0	44
2019	Casual	67	11	4	4	3	0	11	88	8	27
2019	Student	38	15	8	8	0	0	31	78	11	13

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	42	19	11	3	3	65	15	686
2019	Term	34	39	7	10	4	6	78	15	44
2019	Casual	38	25	22	16	0	0	63	16	27
2019	Student	46	15	15	0	8	15	73	9	13
2018	Indeterminate (permanent)	17	40	20	12	7	3	59	20	647
2017	Indeterminate (permanent)	20	39	19	10	8	3	61	19	743
2017	Term	23	22	14	18	13	9	50	35	22
2017	Casual	43	32	12	6	0	6	80	7	15
2017	Student	27	38	16	8	0	11	73	9	19

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	37	13	8	4	2	75	12	683
2019	Term	47	25	17	5	4	2	74	9	44
2019	Casual	60	18	19	3	0	0	77	3	27
2019	Student	46	31	0	15	0	8	83	17	13
2018	Indeterminate (permanent)	29	42	16	7	4	3	72	12	644
2017	Indeterminate (permanent)	31	42	11	8	5	2	75	13	741
2017	Term	53	33	5	0	9	0	86	9	21
2017	Casual	75	25	0	0	0	0	100	0	15
2017	Student	60	24	5	0	0	11	94	0	19
2014	Indeterminate (permanent)	29	37	17	7	5	4	69	13	722
2014	Term	8	54	8	15	8	8	67	25	13
2014	Casual	66	34	0	0	0	0	100	0	12
2014	Student	67	22	11	0	0	0	89	0	18
2011	Indeterminate (permanent)	28	40	16	7	5	4	71	13	798
2011	Term	40	32	19	5	5	0	72	10	21
2011	Casual	44	45	0	11	0	0	89	11	18
2011	Student	41	59	0	0	0	0	100	0	12

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	44	33	13	4	4	3	0	78	9	685
2019	Term	47	32	9	2	5	4	0	83	7	44
2019	Casual	53	25	16	4	0	3	0	80	4	27
2019	Student	54	31	0	8	8	0	0	85	15	13
2018	Indeterminate (permanent)	32	39	16	6	3	4	0	74	9	643
2017	Indeterminate (permanent)	34	36	15	4	5	6	0	75	9	741
2017	Term	37	31	9	9	4	9	0	75	15	22
2017	Casual	76	24	0	0	0	0	0	100	0	15
2017	Student	60	16	5	11	2	5	0	80	14	19
2014	Indeterminate (permanent)	33	33	20	4	3	8	0	71	7	720
2014	Term	16	46	8	15	0	8	8	73	18	13
2014	Casual	49	17	17	0	0	17	0	80	0	12
2014	Student	62	22	5	0	0	11	0	94	0	18

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	45	36	9	5	4	0	0	82	9	687
2019	Term	58	40	3	0	0	0	0	97	0	43
2019	Casual	70	30	0	0	0	0	0	100	0	27
2019	Student	69	23	0	8	0	0	0	92	8	13
2018	Indeterminate (permanent)	35	42	12	7	4	0	0	77	11	642
2017	Indeterminate (permanent)	39	39	9	7	5	0	0	79	12	743
2017	Term	50	23	9	18	0	0	0	73	18	22
2017	Casual	81	12	0	6	0	0	0	94	6	15
2017	Student	81	13	5	0	0	0	0	95	0	19
2014	Indeterminate (permanent)	33	37	14	8	6	1	0	71	15	722
2014	Term	31	38	8	16	8	0	0	69	23	13
2014	Casual	83	17	0	0	0	0	0	100	0	12
2014	Student	67	27	5	0	0	0	0	95	0	18
2011	Indeterminate (permanent)	37	37	13	7	6	0	0	74	13	799
2011	Term	35	51	10	0	5	0	0	86	5	21
2011	Casual	60	40	0	0	0	0	0	100	0	18
2011	Student	45	47	0	0	0	0	8	100	0	13
2008	Indeterminate (permanent)	31	39	12	10	8	1	0	71	17	678
2008	Term	55	24	11	5	5	0	0	79	10	27
2008	Casual	32	61	0	0	7	0	0	93	7	13
2008	Student	67	24	3	6	0	0	0	91	6	31

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	30	30	17	12	10	0	60	22	687
2019	Term	54	22	14	9	0	0	76	9	44
2019	Casual	60	22	15	4	0	0	82	4	27
2019	Student	54	23	15	8	0	0	77	8	13
2018	Indeterminate (permanent)	22	29	21	15	13	0	51	28	644
2017	Indeterminate (permanent)	24	31	19	12	13	0	55	26	743
2017	Term	32	18	23	18	4	5	52	24	22
2017	Casual	70	24	0	6	0	0	94	6	15
2017	Student	49	40	5	0	5	0	89	5	19
2014	Indeterminate (permanent)	13	31	18	19	18	1	45	38	722
2014	Term	0	54	31	0	16	0	54	16	13
2014	Casual	58	34	8	0	0	0	92	0	12
2014	Student	51	33	5	5	5	0	84	11	18
2011	Indeterminate (permanent)	21	33	20	12	12	1	55	25	798
2011	Term	28	39	23	5	5	0	68	10	21
2011	Casual	50	45	5	0	0	0	95	0	18
2011	Student	41	51	0	8	0	0	92	8	12

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	33	15	12	9	0	64	21	687
2019	Term	44	32	12	12	0	0	76	12	43
2019	Casual	53	33	14	0	0	0	86	0	27
2019	Student	54	15	23	0	8	0	69	8	13
2018	Indeterminate (permanent)	23	33	19	15	10	0	56	25	639
2017	Indeterminate (permanent)	25	36	14	14	11	0	61	25	743
2017	Term	28	18	27	27	0	0	46	27	22
2017	Casual	76	12	6	6	0	0	88	6	15
2017	Student	49	46	0	0	5	0	95	5	19
2014	Indeterminate (permanent)	16	32	16	20	16	0	48	36	722
2014	Term	0	54	15	15	16	0	54	31	13
2014	Casual	59	41	0	0	0	0	100	0	12
2014	Student	39	45	5	5	5	0	84	11	18
2011	Indeterminate (permanent)	23	40	15	11	10	1	63	22	799
2011	Term	34	38	18	0	10	0	72	10	21
2011	Casual	50	50	0	0	0	0	100	0	18
2011	Student	41	51	8	0	0	0	92	0	12
2008	Indeterminate (permanent)	20	35	18	14	12	1	55	27	681
2008	Term	46	32	10	7	5	0	78	12	27
2008	Casual	32	46	7	14	0	0	79	14	13
2008	Student	43	35	16	6	0	0	78	6	31

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	24	16	13	13	2	0	57	26	687
2019	Term	39	16	19	18	5	4	0	57	24	44
2019	Casual	49	21	7	19	0	4	0	73	20	27
2019	Student	42	17	8	17	0	8	8	70	20	12
2018	Indeterminate (permanent)	22	23	22	15	14	4	0	47	30	644
2017	Indeterminate (permanent)	24	24	18	15	15	4	1	50	31	742
2017	Term	32	14	18	18	9	9	0	50	30	22
2017	Casual	63	6	19	0	6	6	0	74	6	15
2017	Student	38	22	19	16	0	5	0	63	17	19
2014	Indeterminate (permanent)	17	21	19	16	22	5	0	40	40	722
2014	Term	0	46	8	23	23	0	0	46	46	13
2014	Casual	42	8	16	8	9	9	8	61	20	12
2014	Student	39	17	33	5	5	0	0	57	11	18
2011	Indeterminate (permanent)	24	28	16	12	15	5	0	55	28	799
2011	Term	38	29	9	14	5	4	0	71	19	21
2011	Casual	36	23	17	0	12	0	12	67	13	17
2011	Student	30	31	15	9	8	0	8	65	18	13
2008	Indeterminate (permanent)	19	26	18	18	13	5	1	48	33	680
2008	Term	30	23	21	10	11	5	0	55	23	27
2008	Casual	25	0	18	29	14	7	7	29	50	13
2008	Student	18	18	26	24	5	6	3	40	31	31

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Indeterminate (permanent)	46	23	32	689
2019	Term	39	27	34	44
2019	Casual	37	26	37	27
2019	Student	31	23	46	13
2018	Indeterminate (permanent)	53	19	28	648
2017	Indeterminate (permanent)	49	19	32	743
2017	Term	50	15	36	22
2017	Casual	51	31	19	15
2017	Student	57	0	43	19
2014	Indeterminate (permanent)	52	18	30	721
2014	Term	39	15	46	13
2014	Casual	42	25	33	12
2014	Student	28	34	38	18
2011	Indeterminate (permanent)	47	22	31	798
2011	Term	43	29	28	21
2011	Casual	73	0	27	18
2011	Student	78	0	22	13

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Indeterminate (permanent)	6	34	53	3	1	3	324
2019	Term	0	24	24	0	36	17	17
2018	Indeterminate (permanent)	6	22	59	4	1	9	344
2017	Indeterminate (permanent)	5	20	64	4	1	7	361
2017	Term	0	27	37	9	27	0	11
2017	Student	0	0	10	0	90	0	11
2014	Indeterminate (permanent)	5	18	64	6	9999	7	379
2011	Indeterminate (permanent)	7	21	59	4	9999	8	373
2011	Casual	15	15	16	0	9999	54	13
2011	Student	0	29	20	20	9999	31	10

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	37	43	7	6	3	0	3	83	10	685
2019	Term	7	45	5	21	16	2	4	56	39	43
2019	Casual	38	19	6	16	14	0	7	61	32	27
2019	Student	23	23	8	8	8	8	23	67	22	13

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	56	21	8	4	2	5	3	85	6	686
2019	Term	54	17	7	5	0	14	4	85	6	43
2019	Casual	57	16	14	0	0	10	3	84	0	27
2019	Student	25	25	0	0	0	25	25	100	0	12

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	688
2018	Indeterminate (permanent)	19	81	648
2018	Term	23	77	26

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	45	55	121
2018	Indeterminate (permanent)	41	59	124

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	69	31	121
2018	Indeterminate (permanent)	72	28	124

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	121
2018	Indeterminate (permanent)	11	89	124

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	121

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	6	94	121
2018	Indeterminate (permanent)	8	92	124

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	42	58	120
2018	Indeterminate (permanent)	38	62	124

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	42	58	120
2018	Indeterminate (permanent)	46	54	124

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	120
2018	Indeterminate (permanent)	49	51	124

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	37	63	120
2018	Indeterminate (permanent)	44	56	124

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	120
2018	Indeterminate (permanent)	36	64	124

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	120
2018	Indeterminate (permanent)	50	50	124

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	33	67	120
2018	Indeterminate (permanent)	33	67	124

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	120
2018	Indeterminate (permanent)	0	100	124

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	120
2018	Indeterminate (permanent)	6	94	124

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	120
2018	Indeterminate (permanent)	7	93	124

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	48	52	120
2018	Indeterminate (permanent)	48	52	124

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	120
2018	Indeterminate (permanent)	30	70	124

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	120
2018	Indeterminate (permanent)	18	82	124

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	56	44	120
2018	Indeterminate (permanent)	63	37	124

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	27	73	120
2018	Indeterminate (permanent)	34	66	124

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	120
2018	Indeterminate (permanent)	13	87	124

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	13	87	120
2018	Indeterminate (permanent)	18	82	124

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	120
2018	Indeterminate (permanent)	12	88	124

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	120
2018	Indeterminate (permanent)	14	86	124

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	120
2018	Indeterminate (permanent)	20	80	124

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	23	77	688
2019	Casual	0	100	27

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	16	18	9	8	26	7	47	25	689
2019	Term	11	11	16	5	5	43	9	47	19	44
2019	Casual	27	7	13	4	0	35	14	67	7	27
2019	Student	0	0	15	0	8	54	23	0	33	13
2018	Indeterminate (permanent)	11	17	22	9	10	27	4	40	28	645
2018	Casual	27	0	6	9	0	50	7	63	22	26
2017	Indeterminate (permanent)	11	14	20	8	11	29	8	40	29	742
2017	Term	27	18	14	0	0	31	10	77	0	22
2017	Casual	19	18	12	6	6	38	0	60	20	15
2017	Student	5	0	0	0	0	67	27	100	0	19
2014	Indeterminate (permanent)	10	17	17	11	11	29	5	41	33	722
2014	Term	8	15	23	0	8	23	23	43	14	13
2014	Casual	25	17	8	0	0	25	24	83	0	12
2014	Student	6	6	11	0	6	23	48	40	20	17

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	31	29	17	6	8	9	1	67	15	687
2019	Term	38	25	11	7	2	16	0	76	11	44
2019	Casual	53	11	15	4	0	15	4	78	4	27
2019	Student	15	23	8	0	8	23	23	71	14	13
2018	Indeterminate (permanent)	24	31	20	8	9	7	0	59	18	645
2017	Indeterminate (permanent)	22	29	19	10	9	10	1	58	21	743
2017	Term	36	42	5	0	4	13	0	90	5	22
2017	Casual	63	12	0	6	6	12	0	86	14	15
2017	Student	22	40	0	0	0	33	5	100	0	19
2014	Indeterminate (permanent)	19	28	22	11	8	11	1	53	22	722
2014	Term	23	38	15	0	8	16	0	73	9	13
2014	Casual	42	34	0	0	0	24	0	100	0	12
2014	Student	27	35	22	0	5	11	0	70	6	18
2011	Indeterminate (permanent)	22	30	20	8	6	13	1	60	17	798
2011	Term	34	28	24	0	5	9	0	69	5	21
2011	Casual	40	22	5	11	0	21	0	79	14	18
2011	Student	31	45	0	8	0	9	8	91	9	13

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	689
2018	Indeterminate (permanent)	9	91	648

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	45	55	62
2018	Indeterminate (permanent)	31	69	60

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	86	14	62
2018	Indeterminate (permanent)	80	20	60

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	62
2018	Indeterminate (permanent)	0	100	60

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	62
2018	Indeterminate (permanent)	10	90	60

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	28	72	60
2018	Indeterminate (permanent)	27	73	60

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	26	74	60
2018	Indeterminate (permanent)	33	67	60

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	12	88	60
2018	Indeterminate (permanent)	11	89	60

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	30	70	60
2018	Indeterminate (permanent)	31	69	60

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	31	69	60
2018	Indeterminate (permanent)	27	73	60

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	60

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	60

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	60
2018	Indeterminate (permanent)	22	78	60

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	60
2018	Indeterminate (permanent)	13	87	60

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	0	100	60
2018	Indeterminate (permanent)	0	100	60

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	11	89	60
2018	Indeterminate (permanent)	19	81	60

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	60
2018	Indeterminate (permanent)	28	72	60

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	18	82	60
2018	Indeterminate (permanent)	12	88	60

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	9	91	60
2018	Indeterminate (permanent)	10	90	60

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	15	85	60
2018	Indeterminate (permanent)	15	85	60

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	44	56	60
2018	Indeterminate (permanent)	65	35	60

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	10	90	685
2019	Casual	0	100	27

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	16	16	21	4	6	31	7	50	16	687
2019	Term	13	11	19	0	0	47	9	57	0	44
2019	Casual	32	3	13	4	0	37	11	67	7	27
2019	Student	8	8	8	0	8	62	8	50	25	13
2018	Indeterminate (permanent)	10	17	24	5	6	35	4	43	18	645
2018	Term	14	18	25	0	0	35	8	56	0	26
2017	Indeterminate (permanent)	12	13	20	3	4	41	7	48	14	744
2017	Term	36	18	0	0	0	35	10	100	0	22
2017	Casual	31	12	0	6	0	36	14	87	13	15
2017	Student	5	0	0	5	0	73	16	50	50	19
2014	Indeterminate (permanent)	9	13	21	3	4	41	8	44	14	722
2014	Term	8	15	23	0	0	46	8	50	0	13
2014	Casual	34	9	8	0	0	34	16	83	0	12
2014	Student	0	5	11	0	5	46	33	25	25	18

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	27	19	4	5	11	1	68	10	689
2019	Term	43	18	16	0	0	23	0	79	0	44
2019	Casual	56	15	14	0	0	15	0	83	0	27
2019	Student	15	23	0	0	15	46	0	71	29	13
2018	Indeterminate (permanent)	23	30	23	6	5	12	1	62	12	644
2017	Indeterminate (permanent)	26	31	18	4	4	16	1	68	10	741
2017	Term	51	23	0	4	0	22	0	94	6	22
2017	Casual	75	0	0	6	0	18	0	92	8	15
2017	Student	27	11	8	5	0	43	5	74	11	19
2014	Indeterminate (permanent)	21	29	21	4	3	20	2	64	9	722
2014	Term	15	39	31	0	0	16	0	64	0	13
2014	Casual	50	33	8	0	0	8	0	91	0	12
2014	Student	22	29	16	0	5	22	5	70	7	18
2011	Indeterminate (permanent)	26	31	18	4	2	18	0	71	8	794
2011	Term	39	24	23	0	5	9	0	69	5	21
2011	Casual	44	28	6	5	0	17	0	87	6	18
2011	Student	41	8	25	0	0	26	0	66	0	12

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	26	26	11	14	0	1	49	25	686
2019	Term	22	42	11	14	9	2	0	65	23	44
2019	Casual	30	24	21	18	7	0	0	53	25	27
2019	Student	31	8	31	15	15	0	0	38	31	13
2018	Indeterminate (permanent)	17	26	21	17	17	0	1	44	35	647
2017	Indeterminate (permanent)	18	23	20	15	22	0	1	42	38	741
2017	Term	9	22	18	18	32	0	0	32	51	22
2017	Casual	6	25	25	25	20	0	0	31	44	15
2017	Student	5	40	5	27	16	5	0	48	46	19

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	27	27	18	12	0	0	43	30	686
2019	Term	25	31	27	12	2	2	0	58	14	44
2019	Casual	43	37	16	4	0	0	0	80	4	27
2019	Student	31	46	15	8	0	0	0	77	8	13
2018	Indeterminate (permanent)	10	21	30	23	16	0	0	31	39	647
2017	Indeterminate (permanent)	11	24	26	20	19	0	1	35	39	743
2017	Term	0	42	23	13	23	0	0	42	36	22
2017	Casual	37	24	32	6	0	0	0	62	6	15
2017	Student	49	5	35	11	0	0	0	54	11	19

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	18	31	26	14	8	0	1	50	23	686
2019	Term	28	43	13	11	2	2	0	73	13	44
2019	Casual	54	33	4	4	4	0	0	87	9	27
2019	Student	62	31	0	8	0	0	0	92	8	13
2018	Indeterminate (permanent)	12	24	31	19	13	0	1	36	33	647
2017	Indeterminate (permanent)	13	27	25	18	16	0	1	40	34	738
2017	Term	34	28	19	14	5	0	0	63	19	21
2017	Casual	37	24	32	6	0	0	0	62	6	15
2017	Student	54	22	8	16	0	0	0	76	16	19

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	15	24	23	19	18	0	1	39	38	684
2019	Term	29	29	25	7	9	0	0	59	16	44
2019	Casual	44	23	7	16	10	0	0	67	26	27
2019	Student	42	25	17	8	8	0	0	67	17	12
2018	Indeterminate (permanent)	9	16	27	23	23	1	0	25	47	640
2017	Indeterminate (permanent)	12	18	25	20	25	0	1	30	45	741
2017	Term	5	18	19	37	23	0	0	22	59	22
2017	Casual	37	18	20	25	0	0	0	56	25	15
2017	Student	49	22	19	5	5	0	0	70	11	19

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	38	29	15	9	6	0	3	69	15	680
2019	Term	57	16	18	5	0	2	2	76	5	44
2019	Casual	66	23	7	4	0	0	0	89	4	27
2019	Student	69	8	8	8	0	0	8	83	8	13
2018	Indeterminate (permanent)	28	29	23	8	9	0	3	59	18	643
2017	Indeterminate (permanent)	28	27	20	11	10	0	4	58	21	742
2017	Term	38	18	18	22	4	0	0	56	27	22
2017	Casual	57	24	12	6	0	0	0	82	6	15
2017	Student	54	22	16	2	0	0	5	80	3	19

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	28	28	20	11	11	0	57	23	685
2019	Term	40	27	14	10	4	5	71	14	44
2019	Casual	56	30	14	0	0	0	86	0	27
2019	Student	46	31	15	0	8	0	77	8	13
2018	Indeterminate (permanent)	23	26	21	16	13	0	49	29	643
2017	Indeterminate (permanent)	23	27	24	14	12	0	50	26	741
2017	Term	23	18	22	27	10	0	41	37	22
2017	Casual	38	31	6	24	0	0	70	24	15
2017	Student	43	24	22	11	0	0	67	11	19

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	23	32	25	11	6	1	1	57	18	682
2019	Term	22	47	19	7	2	2	0	71	9	44
2019	Casual	46	33	15	7	0	0	0	78	7	27
2019	Student	50	8	17	8	17	0	0	58	25	12
2018	Indeterminate (permanent)	18	33	26	13	8	1	1	52	21	645
2018	Term	14	56	6	14	3	0	6	75	19	26
2017	Indeterminate (permanent)	22	31	24	12	9	1	1	54	22	741
2017	Term	23	32	18	18	9	0	0	55	27	22
2017	Casual	63	12	12	6	6	0	0	75	12	15
2017	Student	16	60	16	8	0	0	0	76	8	19

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	19	33	23	15	8	1	1	53	24	683
2019	Term	22	34	30	7	4	2	0	57	12	44
2019	Casual	49	34	14	3	0	0	0	83	3	27
2019	Student	33	58	8	0	0	0	0	92	0	12
2018	Indeterminate (permanent)	15	29	29	16	10	0	0	44	26	647
2017	Indeterminate (permanent)	16	29	26	15	13	0	1	45	28	740
2017	Term	28	28	22	9	13	0	0	56	22	22
2017	Casual	45	19	12	12	12	0	0	63	25	15
2017	Student	40	43	5	11	0	0	0	84	11	19

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	25	30	19	14	12	0	1	55	26	683
2019	Term	35	25	23	10	4	2	0	62	14	44
2019	Casual	38	25	16	18	3	0	0	63	21	27
2019	Student	33	25	17	17	8	0	0	58	25	12
2018	Indeterminate (permanent)	19	29	24	15	12	0	1	49	27	643
2017	Indeterminate (permanent)	19	28	22	16	13	0	1	48	30	740
2017	Term	19	27	23	18	13	0	0	46	31	22
2017	Casual	50	14	6	18	12	0	0	63	30	15
2017	Student	27	33	16	16	8	0	0	60	24	19

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	42	25	16	9	8	0	1	67	16	683
2019	Term	49	28	14	2	4	2	0	79	7	44
2019	Casual	55	22	8	15	0	0	0	78	15	27
2019	Student	33	25	33	0	8	0	0	58	8	12

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	36	29	19	10	5	0	1	66	15	683
2019	Term	32	36	16	12	4	0	0	68	16	44
2019	Casual	45	45	8	3	0	0	0	89	3	27
2019	Student	50	33	8	8	0	0	0	83	8	12
2018	Indeterminate (permanent)	27	33	23	10	6	0	1	60	16	643
2018	Term	24	39	17	4	13	4	0	66	17	26
2017	Indeterminate (permanent)	27	34	21	9	8	0	1	62	17	738
2017	Term	32	13	31	15	9	0	0	45	24	22
2017	Casual	69	0	6	18	6	0	0	69	25	15
2017	Student	54	13	22	5	5	0	0	67	11	19

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	52	22	13	6	5	1	76	11	678
2019	Term	59	20	12	7	2	0	79	9	44
2019	Casual	67	26	3	3	0	0	93	3	27
2019	Student	75	8	8	8	0	0	83	8	12
2018	Indeterminate (permanent)	49	26	13	5	4	2	78	9	640
2017	Indeterminate (permanent)	55	23	12	5	2	1	80	8	744
2017	Term	63	9	5	9	9	6	76	19	22
2017	Casual	69	12	12	6	0	0	81	6	15
2017	Student	65	24	5	5	0	0	89	5	19

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	72	11	5	2	3	0	7	90	5	684
2019	Term	75	11	7	0	5	2	0	88	5	44
2019	Casual	67	18	8	0	0	0	8	92	0	27
2019	Student	67	0	8	8	0	0	17	80	10	12
2018	Indeterminate (permanent)	67	17	5	3	2	0	5	89	5	645

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	70	13	6	3	6	0	2	85	9	684
2019	Term	89	4	5	0	0	2	0	95	0	44
2019	Casual	82	11	3	3	0	0	0	93	3	27
2019	Student	75	0	8	0	8	0	8	82	9	12
2018	Indeterminate (permanent)	65	15	6	4	6	1	4	84	10	640
2018	Casual	78	9	6	3	0	0	3	90	4	26
2017	Indeterminate (permanent)	68	12	7	5	5	1	3	84	9	742
2017	Term	78	13	0	5	5	0	0	91	9	22
2017	Casual	94	0	0	6	0	0	0	94	6	15
2017	Student	87	8	5	0	0	0	0	95	0	19

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	58	25	9	3	3	1	84	7	683
2019	Term	66	23	9	0	2	0	88	2	44
2019	Casual	90	3	4	3	0	0	93	3	27
2019	Student	67	8	17	0	8	0	75	8	12
2018	Indeterminate (permanent)	56	28	10	3	2	1	85	5	646
2017	Indeterminate (permanent)	52	28	11	4	3	2	82	7	742
2017	Term	64	18	14	0	0	5	86	0	22
2017	Casual	88	6	0	6	0	0	94	6	15
2017	Student	73	16	11	0	0	0	89	0	19

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	54	20	10	7	7	1	76	14	680
2019	Term	76	9	9	2	2	0	86	5	44
2019	Casual	82	3	8	7	0	0	85	7	27
2019	Student	75	17	0	0	8	0	92	8	12
2018	Indeterminate (permanent)	46	23	13	9	8	1	70	17	642
2017	Indeterminate (permanent)	51	21	12	8	6	2	73	14	742
2017	Term	64	14	9	9	4	0	77	14	22
2017	Casual	75	6	6	0	12	0	81	12	15
2017	Student	65	27	8	0	0	0	92	0	19

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	57	14	7	2	1	0	17	87	4	676
2019	Term	63	0	2	0	0	2	32	96	0	44
2019	Casual	82	3	0	0	0	0	15	100	0	27
2019	Student	64	0	0	0	0	0	36	100	0	11
2018	Indeterminate (permanent)	50	16	7	2	2	0	22	86	5	642
2017	Indeterminate (permanent)	51	16	7	2	1	0	23	87	5	741
2017	Term	55	14	9	0	0	0	22	89	0	22
2017	Casual	68	0	0	0	0	0	32	100	0	15
2017	Student	62	5	0	0	0	0	33	100	0	19

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	72	16	5	2	1	0	4	91	3	684
2019	Term	77	12	2	0	0	0	9	97	0	44
2019	Casual	92	0	0	0	0	0	8	100	0	27
2019	Student	82	0	0	0	9	0	9	90	10	11
2018	Indeterminate (permanent)	62	21	9	2	1	0	4	87	3	639
2017	Indeterminate (permanent)	62	20	7	1	1	0	8	90	3	738
2017	Term	73	0	18	0	4	0	5	77	5	22
2017	Casual	88	0	6	0	0	6	0	93	0	15
2017	Student	84	11	0	0	0	0	5	100	0	19

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	81	9	4	1	2	0	3	93	2	682
2019	Term	22	19	23	19	18	0	0	41	36	44
2019	Casual	37	19	19	0	25	0	0	56	25	27
2019	Student	17	25	0	17	33	8	0	45	55	12
2018	Indeterminate (permanent)	76	12	4	1	1	0	5	93	3	645
2017	Indeterminate (permanent)	75	10	5	3	2	0	5	90	5	744
2017	Term	28	0	13	14	45	0	0	28	59	22
2017	Casual	31	6	32	12	18	0	0	37	31	15
2017	Student	46	5	22	5	22	0	0	51	27	19

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	55	25	10	4	3	0	2	82	8	682
2019	Term	56	25	9	7	0	0	2	83	7	44
2019	Casual	56	25	0	15	0	0	4	85	15	27
2019	Student	33	33	25	8	0	0	0	67	8	12
2018	Indeterminate (permanent)	48	29	12	5	2	1	3	80	7	645
2017	Indeterminate (permanent)	51	26	13	5	2	0	3	80	7	743
2017	Term	77	9	14	0	0	0	0	86	0	22
2017	Casual	76	19	6	0	0	0	0	94	0	15
2017	Student	57	11	27	0	5	0	0	67	5	19

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	34	36	13	6	45	19	687
2019	Term	23	34	32	12	0	56	12	44
2019	Casual	15	53	29	4	0	68	4	27
2019	Student	23	23	46	8	0	46	8	13
2018	Indeterminate (permanent)	7	29	39	18	7	36	25	648
2017	Indeterminate (permanent)	7	25	40	18	9	33	27	744
2017	Term	5	36	32	18	9	41	27	22
2017	Casual	31	18	32	18	0	50	18	15
2017	Student	27	27	35	11	0	54	11	19

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	11	19	40	20	9	29	30	683
2019	Term	2	23	31	35	9	44	25	43
2019	Casual	4	4	47	23	23	46	7	26
2019	Student	0	23	23	15	38	54	23	13
2018	Indeterminate (permanent)	16	23	37	19	6	25	38	643
2017	Indeterminate (permanent)	12	25	39	16	7	24	37	741
2017	Term	22	9	40	28	0	28	32	22
2017	Casual	6	19	44	19	13	31	25	15
2017	Student	5	11	30	33	22	54	16	19

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	38	17	7	4	2	72	11	685
2019	Term	36	25	16	12	4	7	66	17	44
2019	Casual	22	44	20	7	4	3	69	11	27
2019	Student	15	31	0	15	8	31	67	33	13
2018	Indeterminate (permanent)	27	42	16	9	5	2	70	13	642
2017	Indeterminate (permanent)	27	41	12	10	6	3	71	16	744
2017	Term	23	36	5	18	9	9	65	30	22
2017	Casual	50	32	6	6	6	0	82	12	15
2017	Student	11	51	5	11	0	22	79	14	19

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	22	34	18	14	11	2	0	57	25	686
2019	Term	36	18	23	14	6	2	0	56	21	44
2019	Casual	48	21	23	4	4	0	0	70	7	27
2019	Student	31	31	8	15	8	8	0	67	25	13
2018	Indeterminate (permanent)	16	34	20	17	12	1	0	51	29	644
2017	Indeterminate (permanent)	15	37	14	19	15	1	0	52	34	742
2017	Term	19	36	9	18	9	5	4	60	30	22
2017	Casual	63	12	0	12	12	0	0	76	24	15
2017	Student	27	46	22	0	5	0	0	73	5	19

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	17	83	688
2019	Term	9	91	44
2019	Casual	4	96	27
2019	Student	38	62	13
2017	Indeterminate (permanent)	17	83	742
2014	Indeterminate (permanent)	15	85	722

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	77	23	118
2017	Indeterminate (permanent)	81	19	125
2014	Indeterminate (permanent)	74	26	112

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	48	33	1	13	5	0	81	18	89
2017	Indeterminate (permanent)	51	34	5	8	1	1	86	9	101
2014	Indeterminate (permanent)	58	29	4	7	2	0	87	9	82

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	21	33	23	11	12	1	0	21	79	686
2019	Term	43	27	19	2	2	7	0	46	54	44
2019	Casual	23	31	15	11	10	11	0	26	74	27
2019	Student	25	25	25	8	8	8	0	27	73	12
2018	Indeterminate (permanent)	20	29	24	12	13	1	1	21	79	648
2018	Term	39	27	3	24	4	0	4	40	60	26
2017	Indeterminate (permanent)	22	26	20	14	15	2	0	23	77	742
2017	Term	5	27	9	42	18	0	0	5	95	22
2017	Casual	19	12	37	0	32	0	0	19	81	15
2017	Student	19	33	11	11	16	5	5	21	79	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	60	40	541
2019	Term	64	36	22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Indeterminate (permanent)	39	61	534
2019	Term	67	33	21
2018	Indeterminate (permanent)	26	74	499

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	13	25	17	16	19	3	7	42	39	529
2019	Term	14	24	25	10	13	10	5	45	27	21
2018	Indeterminate (permanent)	13	22	18	16	23	2	6	38	42	500
2017	Indeterminate (permanent)	10	19	14	19	28	1	9	31	53	562
2017	Term	24	9	9	23	25	5	5	36	53	21
2017	Casual	38	15	15	0	24	8	0	58	26	12
2017	Student	8	31	8	23	23	0	8	42	50	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	5	15	14	18	39	2	6	22	63	528
2019	Term	5	39	5	19	23	10	0	48	47	21
2018	Indeterminate (permanent)	3	12	13	17	49	2	5	16	70	499
2017	Indeterminate (permanent)	2	5	8	17	61	2	5	8	84	560
2017	Term	5	5	0	27	49	9	5	11	89	21
2017	Casual	23	7	7	15	46	0	0	31	62	12
2017	Student	0	15	0	23	54	0	8	17	83	13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Indeterminate (permanent)	32	19	19	13	13	0	4	53	27	672
2019	Term	52	17	7	8	2	0	14	80	11	42
2019	Casual	44	26	8	4	4	4	11	83	8	27
2019	Student	33	17	17	8	0	0	25	67	11	12
2018	Indeterminate (permanent)	33	15	16	12	17	1	6	52	31	645

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Safety Canada by Question 93. What is your current employee status?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment