2019 Public Service Employee Survey Results for Public Safety Canada by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 43 5 15 6 0 0 75 21 753
2019 Part-time 57 37 0 7 0 0 0 93 7 14
2017 Full-time 30 49 5 11 5 0 0 79 16 783
2017 Part-time 18 75 0 3 3 0 0 93 7 20
2014 Full-time 32 47 5 11 5 0 0 79 16 744
2014 Part-time 48 43 0 5 5 0 0 91 9 21
2011 Full-time 37 44 4 12 3 0 0 82 15 833
2011 Part-time 48 47 0 5 0 0 0 95 5 22
2008 Full-time 37 46 4 9 4 0 0 83 13 711
2008 Part-time 47 42 2 9 0 0 0 89 9 40

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 18 5 7 4 0 0 85 10 752
2019 Part-time 67 15 0 12 0 0 5 87 13 14
2017 Full-time 62 22 6 7 3 0 0 84 10 782
2017 Part-time 75 18 3 0 4 0 0 93 4 20
2014 Full-time 64 18 5 9 5 0 0 82 13 744
2014 Part-time 76 14 5 5 0 0 0 90 5 21
2011 Full-time 62 20 6 8 4 0 1 82 12 832
2011 Part-time 78 14 0 9 0 0 0 91 9 22
2008 Full-time 59 22 6 8 5 0 0 81 13 711
2008 Part-time 77 19 2 0 0 0 2 98 0 41

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 33 5 9 7 0 0 79 16 753
2019 Part-time 93 7 0 0 0 0 0 100 0 13
2017 Full-time 42 35 7 9 6 0 0 78 15 780
2017 Part-time 41 45 3 7 3 0 0 86 11 20
2014 Full-time 44 32 7 11 6 0 0 76 17 744
2014 Part-time 57 43 0 0 0 0 0 100 0 21
2011 Full-time 45 34 7 10 5 0 0 79 14 832
2011 Part-time 57 28 10 5 0 0 0 85 5 22

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 37 13 13 7 0 0 67 20 748
2019 Part-time 28 40 13 18 0 0 0 68 18 14
2017 Full-time 26 40 11 13 9 0 0 66 22 782
2017 Part-time 25 61 0 11 3 0 0 86 14 20
2014 Full-time 24 37 12 17 9 0 1 62 26 744
2014 Part-time 28 44 0 24 5 0 0 72 28 21
2011 Full-time 26 37 15 14 8 0 1 63 22 832
2011 Part-time 36 38 10 0 0 0 16 88 0 20
2008 Full-time 25 37 15 13 8 0 2 64 21 712
2008 Part-time 31 36 7 13 2 2 8 75 17 41

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 35 9 6 2 0 0 82 9 754
2019 Part-time 40 45 8 7 0 0 0 85 7 14
2017 Full-time 45 39 6 6 3 0 0 84 10 780
2017 Part-time 63 30 0 7 0 0 0 93 7 20
2014 Full-time 42 37 10 7 3 1 0 80 10 743
2014 Part-time 57 19 19 0 5 0 0 76 5 21

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 31 9 7 5 0 0 79 12 750
2019 Part-time 71 7 14 8 0 0 0 78 8 14
2017 Full-time 40 33 8 10 8 1 0 73 19 783
2017 Part-time 56 11 8 18 3 4 0 69 23 20
2014 Full-time 32 34 11 12 11 0 0 66 23 743
2014 Part-time 57 24 19 0 0 0 0 81 0 21
2011 Full-time 36 37 12 8 6 0 1 73 15 833
2011 Part-time 51 36 4 5 5 0 0 87 9 22

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 35 12 7 4 0 0 77 12 751
2019 Part-time 59 26 8 7 0 0 0 85 7 14
2017 Full-time 31 44 9 10 5 0 0 75 16 782
2017 Part-time 22 64 0 11 3 0 0 86 14 20
2014 Full-time 28 38 12 12 10 0 0 66 22 744
2014 Part-time 28 48 14 10 0 0 0 76 10 21
2011 Full-time 32 40 12 9 7 0 0 72 16 831
2011 Part-time 45 46 10 0 0 0 0 90 0 22
2008 Full-time 33 41 11 8 7 0 0 74 15 703
2008 Part-time 40 37 15 5 3 0 0 77 8 41

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 34 13 9 7 0 0 72 16 754
2019 Part-time 58 36 0 7 0 0 0 93 7 14
2017 Full-time 30 37 12 12 8 0 0 67 20 783
2017 Part-time 45 30 0 14 10 0 0 75 25 20
2014 Full-time 22 32 16 15 14 0 0 54 29 744
2014 Part-time 48 33 10 5 5 0 0 81 9 21
2011 Full-time 24 37 14 13 11 0 0 62 24 831
2011 Part-time 40 43 4 14 0 0 0 82 14 22

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 38 11 13 7 0 0 69 20 747
2019 Part-time 58 27 0 15 0 0 0 85 15 14
2017 Full-time 24 45 9 14 8 0 0 69 22 782
2017 Part-time 22 42 8 18 3 0 8 69 23 20

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 37 8 4 4 0 0 84 8 749
2019 Part-time 53 39 0 0 8 0 0 92 8 14
2017 Full-time 41 37 8 8 5 1 0 79 13 783
2017 Part-time 45 33 11 11 0 0 0 78 11 20
2014 Full-time 36 36 12 11 5 0 0 72 16 743
2014 Part-time 62 24 5 5 5 0 0 86 9 21
2011 Full-time 37 40 11 7 4 0 0 78 10 832
2011 Part-time 49 37 4 9 0 0 0 87 9 22
2008 Full-time 40 37 11 7 5 1 0 77 12 711
2008 Part-time 35 52 2 5 3 2 0 89 8 41

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 35 11 8 7 0 0 73 15 752
2019 Part-time 53 33 0 15 0 0 0 85 15 14
2017 Full-time 32 37 12 11 9 0 0 68 20 783
2017 Part-time 45 19 11 21 3 0 0 64 25 20

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 33 10 2 2 0 0 85 5 752
2019 Part-time 67 12 8 13 0 0 0 79 13 14
2017 Full-time 48 37 8 5 3 0 0 85 7 782
2017 Part-time 44 37 11 7 0 0 0 82 7 20
2014 Full-time 56 27 10 3 3 1 0 83 7 743
2014 Part-time 61 34 5 0 0 0 0 95 0 21
2011 Full-time 54 31 10 2 2 0 0 86 4 834
2011 Part-time 68 32 0 0 0 0 0 100 0 22

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 40 11 8 5 0 0 76 13 751
2019 Part-time 38 62 0 0 0 0 0 100 0 14
2017 Full-time 34 38 11 10 6 0 0 72 16 779
2017 Part-time 22 46 3 18 10 0 0 68 29 20
2014 Full-time 24 38 12 13 12 0 0 63 25 744
2014 Part-time 28 47 14 11 0 0 0 75 11 21
2011 Full-time 32 38 10 12 6 1 0 71 18 835
2011 Part-time 37 50 9 4 0 0 0 86 4 22

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 34 12 8 6 0 0 74 14 754
2019 Part-time 53 33 8 7 0 0 0 85 7 14
2017 Full-time 37 34 14 9 7 0 0 70 16 782
2017 Part-time 52 11 8 18 11 0 0 63 29 20
2014 Full-time 30 33 13 12 11 0 0 63 23 743
2014 Part-time 42 44 14 0 0 0 0 86 0 21

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 39 13 9 5 0 0 73 14 744
2019 Part-time 53 41 0 7 0 0 0 93 7 14
2017 Full-time 32 39 11 10 7 1 1 72 17 779
2017 Part-time 45 26 11 7 10 0 0 71 18 20
2014 Full-time 29 34 14 13 9 0 0 63 22 744
2014 Part-time 38 48 5 5 5 0 0 86 9 21
2011 Full-time 38 36 11 9 4 1 1 75 13 835
2011 Part-time 53 47 0 0 0 0 0 100 0 22

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 35 10 6 4 0 0 79 10 753
2019 Part-time 59 20 8 13 0 0 0 79 13 14
2017 Full-time 37 38 11 9 5 0 0 75 14 778
2017 Part-time 33 53 7 0 7 0 0 86 7 20
2014 Full-time 32 37 14 9 8 0 0 69 17 744
2014 Part-time 53 33 5 9 0 0 0 86 9 21
2011 Full-time 38 40 10 8 4 0 0 79 12 834
2011 Part-time 50 46 4 0 0 0 0 96 0 22
2008 Full-time 38 42 8 9 3 0 0 80 12 711
2008 Part-time 50 41 0 5 3 0 0 92 8 41

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 35 19 9 5 0 0 67 14 749
2019 Part-time 46 32 8 14 0 0 0 78 14 14
2017 Full-time 27 35 20 11 7 0 1 62 18 783
2017 Part-time 56 26 14 3 0 0 0 82 3 20
2014 Full-time 27 34 19 11 9 0 1 61 20 743
2014 Part-time 48 33 14 5 0 0 0 81 5 21
2011 Full-time 28 38 19 9 5 0 1 67 14 831
2011 Part-time 32 59 0 9 0 0 0 91 9 22
2008 Full-time 26 33 20 11 10 0 1 60 21 711
2008 Part-time 37 43 17 2 0 0 0 80 2 41

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 25 39 17 7 1 1 24 36 752
2019 Part-time 0 0 60 13 27 0 0 40 0 14
2017 Full-time 14 27 39 13 4 1 2 18 42 781
2017 Part-time 4 26 44 11 8 3 4 20 32 20
2014 Full-time 16 26 37 14 5 1 1 19 43 744
2014 Part-time 14 10 38 19 14 0 5 35 25 21
2011 Full-time 13 24 35 18 7 1 2 25 39 829
2011 Part-time 9 14 45 29 4 0 0 33 22 22
2008 Full-time 15 30 35 14 5 0 1 19 45 709
2008 Part-time 8 23 33 28 5 0 3 33 32 41

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 23 27 22 12 1 2 35 37 749
2019 Part-time 14 15 7 19 38 8 0 62 31 14
2017 Full-time 14 21 28 21 10 3 2 33 38 779
2017 Part-time 11 26 26 11 15 7 4 29 42 20
2014 Full-time 22 27 28 13 7 2 1 21 51 743
2014 Part-time 14 19 14 24 24 0 5 50 35 21
2011 Full-time 17 16 26 24 14 2 3 39 34 832
2011 Part-time 5 13 23 14 26 10 9 49 22 22
2008 Full-time 21 27 26 14 8 2 2 23 50 705
2008 Part-time 6 9 31 23 19 7 5 48 17 41

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 24 32 18 6 1 1 24 43 752
2019 Part-time 8 27 31 20 7 0 8 28 38 14
2017 Full-time 22 24 30 16 5 1 3 21 48 780
2017 Part-time 18 15 53 7 4 0 4 11 34 20
2014 Full-time 29 28 27 11 4 1 2 15 58 744
2014 Part-time 29 14 10 19 19 5 5 42 48 21
2011 Full-time 23 27 28 14 5 1 2 20 52 828
2011 Part-time 18 13 19 13 14 5 18 35 40 22
2008 Full-time 28 28 24 11 5 1 3 16 58 710
2008 Part-time 9 23 21 25 9 10 3 39 37 41

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 20 36 23 10 1 2 33 30 746
2019 Part-time 0 6 50 30 14 0 0 44 6 13
2017 Full-time 16 25 33 18 7 1 2 25 42 777
2017 Part-time 12 19 15 27 23 0 4 52 32 19
2014 Full-time 17 25 32 17 6 1 1 23 43 744
2014 Part-time 5 10 23 24 39 0 0 63 14 21
2011 Full-time 14 22 35 19 8 1 2 27 37 832
2011 Part-time 4 17 25 27 18 0 8 49 23 23
2008 Full-time 17 25 31 19 6 0 2 26 43 708
2008 Part-time 2 8 21 38 26 2 3 67 11 41

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 24 27 18 11 2 2 29 42 749
2019 Part-time 20 5 7 13 47 8 0 66 27 14
2017 Full-time 28 25 26 11 7 2 2 19 55 778
2017 Part-time 23 10 22 19 19 0 7 41 35 20
2014 Full-time 31 27 23 12 5 1 1 17 60 744
2014 Part-time 19 14 5 19 39 0 5 61 34 21
2011 Full-time 22 24 26 16 8 1 2 25 48 830
2011 Part-time 9 14 31 27 5 0 13 38 27 22
2008 Full-time 19 23 28 17 8 2 3 27 44 708
2008 Part-time 2 12 24 26 28 0 8 59 15 41

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 27 26 15 8 2 1 24 50 749
2019 Part-time 22 7 12 19 25 15 0 52 34 14
2017 Full-time 23 23 29 13 8 2 2 21 48 781
2017 Part-time 11 33 23 15 4 4 11 22 52 20
2014 Full-time 18 21 32 17 8 2 3 26 41 742
2014 Part-time 5 19 18 24 29 0 5 56 25 21
2011 Full-time 15 19 27 23 10 2 3 35 37 830
2011 Part-time 5 13 23 18 17 9 14 46 23 22
2008 Full-time 25 26 27 13 6 2 2 19 53 709
2008 Part-time 5 20 23 13 16 12 12 38 32 41

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 22 36 17 7 2 1 25 39 749
2019 Part-time 6 20 28 7 31 8 0 42 28 14
2017 Full-time 22 22 32 12 7 3 2 20 47 783
2017 Part-time 7 26 34 11 11 8 4 25 37 20
2014 Full-time 27 26 29 12 5 1 1 17 54 743
2014 Part-time 9 15 18 19 33 0 5 55 26 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 26 31 13 7 1 0 21 48 753
2019 Part-time 0 21 19 38 7 0 15 52 25 14
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 15 6 4 2 0 0 88 6 754
2019 Part-time 60 27 7 5 0 0 0 87 5 14
2017 Full-time 72 16 6 4 2 0 1 88 6 783
2017 Part-time 86 11 0 0 4 0 0 96 4 20
2014 Full-time 72 16 4 4 3 0 1 89 8 743
2014 Part-time 85 11 5 0 0 0 0 95 0 21
2011 Full-time 69 16 6 5 2 0 2 87 8 830
2011 Part-time 76 15 5 0 0 0 5 95 0 21
2008 Full-time 65 15 6 6 4 0 3 83 11 710
2008 Part-time 68 15 0 0 2 0 14 97 3 40

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 28 13 9 7 4 4 68 17 754
2019 Part-time 51 20 0 7 0 15 7 92 8 14
2017 Full-time 29 30 13 11 9 4 4 64 22 781
2017 Part-time 30 34 7 0 7 23 0 82 9 20
2014 Full-time 28 31 13 11 10 3 3 63 23 744
2014 Part-time 57 19 14 5 0 5 0 80 5 21

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 25 8 10 7 0 0 75 17 755
2019 Part-time 59 28 13 0 0 0 0 87 0 14
2017 Full-time 47 26 8 10 9 0 0 73 19 783
2017 Part-time 37 45 4 4 11 0 0 82 14 20
2014 Full-time 40 26 10 13 10 1 0 66 23 744
2014 Part-time 53 19 10 10 9 0 0 72 19 21

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 29 5 7 4 0 0 84 11 752
2019 Part-time 66 34 0 0 0 0 0 100 0 14
2017 Full-time 48 32 8 8 5 0 0 80 12 780
2017 Part-time 56 30 4 11 0 0 0 85 11 20
2014 Full-time 42 34 9 10 5 0 0 76 15 744
2014 Part-time 57 19 14 5 5 0 0 76 9 21

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 32 8 5 3 0 0 83 9 755
2019 Part-time 51 43 0 7 0 0 0 93 7 14
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 23 10 4 5 1 2 80 9 752
2019 Part-time 37 20 20 0 0 8 15 74 0 14

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 32 9 7 7 1 1 76 14 751
2019 Part-time 59 12 14 15 0 0 0 72 15 14
2017 Full-time 39 37 8 8 6 1 0 77 15 783
2017 Part-time 49 33 8 7 4 0 0 82 11 20
2014 Full-time 38 31 11 10 9 1 0 70 19 744
2014 Part-time 63 28 0 5 5 0 0 90 10 21
2011 Full-time 37 33 11 11 7 0 1 70 18 834
2011 Part-time 40 47 8 5 0 0 0 87 5 22
2008 Full-time 33 33 11 11 10 1 1 67 22 712
2008 Part-time 56 16 12 10 5 0 0 72 15 41

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 27 9 6 5 1 2 79 12 750
2019 Part-time 67 33 0 0 0 0 0 100 0 14
2017 Full-time 46 30 9 6 6 2 1 78 12 782
2017 Part-time 49 33 0 15 3 0 0 82 18 20
2014 Full-time 42 28 12 8 8 2 1 72 16 744
2014 Part-time 67 18 5 10 0 0 0 86 10 21
2011 Full-time 41 29 12 8 7 2 1 72 15 833
2011 Part-time 39 37 14 4 0 0 5 81 5 22
2008 Full-time 43 26 9 9 8 4 1 72 18 712
2008 Part-time 49 24 14 5 0 7 0 79 5 41

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 28 9 7 6 0 2 77 14 750
2019 Part-time 59 34 7 0 0 0 0 93 0 14
2017 Full-time 45 31 8 9 6 1 1 76 15 782
2017 Part-time 60 0 11 18 11 0 0 60 29 20
2014 Full-time 41 29 10 11 8 0 0 70 20 744
2014 Part-time 58 33 0 0 10 0 0 90 10 21
2011 Full-time 40 31 9 11 8 0 1 72 19 833
2011 Part-time 44 42 8 5 0 0 0 86 5 22
2008 Full-time 38 31 8 11 10 1 1 70 22 712
2008 Part-time 42 30 11 12 5 0 0 72 17 41

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 82 9 4 2 2 0 1 92 4 748
2019 Part-time 88 7 0 5 0 0 0 95 5 14
2017 Full-time 81 12 3 2 2 0 1 93 4 783
2017 Part-time 93 7 0 0 0 0 0 100 0 20
2014 Full-time 77 12 3 3 2 0 2 91 5 744
2014 Part-time 95 5 0 0 0 0 0 100 0 21
2011 Full-time 74 14 5 3 3 0 1 89 6 832
2011 Part-time 73 23 4 0 0 0 0 96 0 22
2008 Full-time 79 10 4 3 2 0 2 91 5 711
2008 Part-time 92 3 0 0 0 0 5 100 0 41

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 18 7 5 4 2 4 83 10 748
2019 Part-time 80 6 7 0 0 0 8 93 0 14
2017 Full-time 48 22 6 6 7 5 6 78 15 781
2017 Part-time 71 15 0 3 0 0 11 96 4 20
2014 Full-time 38 18 11 8 9 6 9 66 21 744
2014 Part-time 71 24 0 0 0 0 5 100 0 21
2011 Full-time 34 23 12 9 11 4 7 65 22 834
2011 Part-time 59 28 4 0 0 0 9 95 0 22

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 19 6 3 4 1 0 87 7 753
2019 Part-time 86 14 0 0 0 0 0 100 0 14
2017 Full-time 58 25 7 3 5 1 0 85 8 782
2017 Part-time 56 19 8 11 7 0 0 75 18 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 28 7 6 6 0 0 81 12 753
2019 Part-time 74 20 7 0 0 0 0 93 0 14
2017 Full-time 51 26 8 6 8 0 0 78 14 781
2017 Part-time 41 11 27 14 7 0 0 52 21 20
2014 Full-time 42 29 10 8 11 0 0 71 19 742
2014 Part-time 72 24 0 5 0 0 0 95 5 21
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 32 13 10 6 5 0 70 17 748
2019 Part-time 67 20 13 0 0 0 0 87 0 14
2017 Full-time 28 35 12 10 10 5 0 66 21 783
2017 Part-time 44 37 11 0 7 0 0 82 7 20
2014 Full-time 14 30 18 15 14 9 0 48 32 744
2014 Part-time 43 38 0 5 9 5 0 85 15 21
2011 Full-time 26 28 19 10 10 7 0 58 22 832
2011 Part-time 30 29 28 9 0 4 0 61 9 22

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 34 15 12 8 1 0 64 20 749
2019 Part-time 67 26 7 0 0 0 0 93 0 14
2017 Full-time 25 35 14 12 13 1 0 61 25 781
2017 Part-time 48 30 11 4 7 0 0 78 11 20
2014 Full-time 13 29 19 19 17 2 0 43 37 742
2014 Part-time 38 34 10 5 9 5 0 75 15 21
2011 Full-time 24 31 18 11 14 2 0 56 25 830
2011 Part-time 40 33 13 5 0 9 0 80 5 22
2008 Full-time 18 30 16 18 14 4 0 50 34 708
2008 Part-time 26 41 15 7 3 5 3 73 11 40

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 34 18 15 10 3 0 56 26 745
2019 Part-time 46 36 13 6 0 0 0 81 6 14
2017 Full-time 17 30 18 17 13 4 0 49 32 783
2017 Part-time 49 29 11 0 11 0 0 78 11 20
2014 Full-time 8 26 18 23 19 5 0 36 44 743
2014 Part-time 19 37 11 14 9 10 0 62 26 21
2011 Full-time 15 34 18 17 12 4 0 51 31 834
2011 Part-time 34 47 9 0 0 10 0 90 0 22
2008 Full-time 9 27 18 24 16 7 0 39 42 711
2008 Part-time 14 29 20 14 5 13 5 53 23 41

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 31 18 19 12 1 0 51 31 750
2019 Part-time 54 7 7 33 0 0 0 61 33 14
2017 Full-time 17 31 14 19 15 3 0 49 36 782
2017 Part-time 29 46 3 11 11 0 0 75 22 20
2014 Full-time 8 28 17 25 20 3 0 37 46 744
2014 Part-time 14 37 11 10 14 14 0 60 28 21
2011 Full-time 15 34 18 18 14 2 0 49 33 834
2011 Part-time 40 23 13 19 0 5 0 66 20 22
2008 Full-time 13 29 15 24 16 3 0 44 41 711
2008 Part-time 24 31 11 19 7 7 0 60 28 41

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 29 17 6 3 4 1 73 9 753
2019 Part-time 55 26 12 7 0 0 0 81 7 14
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 41 16 10 6 1 1 68 16 753
2019 Part-time 54 27 13 6 0 0 0 81 6 14
2017 Full-time 24 43 17 9 6 1 0 68 15 779
2017 Part-time 41 48 0 11 0 0 0 89 11 20
2014 Full-time 22 39 19 12 6 2 0 63 18 744
2014 Part-time 33 48 19 0 0 0 0 81 0 21
2011 Full-time 43 36 10 6 4 1 1 80 10 831
2011 Part-time 44 42 4 4 0 5 0 91 5 22

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 34 20 18 11 5 0 49 31 751
2019 Part-time 33 26 21 12 0 8 0 64 13 14

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 34 16 10 6 3 2 66 17 753
2019 Part-time 34 36 6 12 0 13 0 80 14 14
2017 Full-time 32 36 13 10 6 2 0 70 16 780
2017 Part-time 46 30 0 4 14 3 3 81 19 20
2014 Full-time 31 35 12 11 6 4 1 69 18 744
2014 Part-time 42 14 19 20 0 5 0 59 21 21
2011 Full-time 32 32 13 9 6 5 2 70 16 827
2011 Part-time 49 27 0 9 0 5 10 90 10 22
2008 Full-time 29 34 12 11 8 6 1 67 20 712
2008 Part-time 26 31 7 5 11 14 7 71 19 41

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 35 19 8 5 2 0 68 13 749
2019 Part-time 47 40 13 0 0 0 0 87 0 14

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 19 21 14 13 12 4 43 32 751
2019 Part-time 46 14 15 0 0 16 9 80 0 13
2017 Full-time 13 21 17 16 17 13 3 41 39 781
2017 Part-time 11 23 4 18 7 27 11 53 41 20
2014 Full-time 11 16 18 19 23 10 2 32 47 744
2014 Part-time 28 37 14 5 5 10 0 73 11 21
2011 Full-time 12 16 19 16 19 13 6 34 43 831
2011 Part-time 28 22 9 0 14 10 18 69 19 22

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 36 16 16 11 2 1 56 28 755
2019 Part-time 41 41 6 7 0 0 5 87 7 14
2017 Full-time 22 34 16 12 11 4 0 59 24 780
2017 Part-time 29 45 4 7 0 11 3 88 8 20
2014 Full-time 15 27 16 18 22 3 0 42 41 742
2014 Part-time 14 43 14 24 5 0 0 57 28 21
2011 Full-time 21 32 15 16 14 2 1 54 31 831
2011 Part-time 33 33 9 5 0 10 10 82 6 21
2008 Full-time 20 34 17 15 11 2 0 56 27 712
2008 Part-time 28 36 14 12 0 7 2 71 13 41

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 30 15 14 18 2 1 52 33 754
2019 Part-time 20 22 33 5 0 8 12 52 7 14
2017 Full-time 18 28 14 15 21 3 2 48 37 783
2017 Part-time 19 41 4 4 11 8 14 77 18 20
2014 Full-time 11 19 11 22 33 2 2 31 57 744
2014 Part-time 14 15 14 29 14 5 9 34 50 21
2011 Full-time 15 24 17 17 24 1 2 40 42 832
2011 Part-time 30 18 18 9 0 5 19 65 12 22
2008 Full-time 19 31 16 13 16 3 2 53 31 710
2008 Part-time 22 35 10 15 2 8 7 68 20 41

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 26 13 5 3 1 2 79 8 752
2019 Part-time 52 35 0 0 0 7 5 100 0 14

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 11 9 7 9 1 11 71 19 753
2019 Part-time 24 14 14 22 7 8 12 47 35 14

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 22 16 8 5 1 2 70 13 753
2019 Part-time 48 27 5 0 7 8 5 86 8 14

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 20 19 8 9 3 3 63 17 748
2019 Part-time 34 34 5 0 7 8 12 85 8 14

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 9 9 4 7 2 10 77 13 750
2019 Part-time 58 0 14 0 7 8 13 74 8 14

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 12 6 2 2 2 4 90 4 750
2019 Part-time 82 0 6 7 0 0 5 87 7 14

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 74 6 7 1 3 4 4 87 5 749
2019 Part-time 93 0 7 0 0 0 0 93 0 14

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 77 6 4 2 2 1 9 92 4 750
2019 Part-time 77 8 0 0 0 0 15 100 0 14

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 40 19 11 3 4 0 66 15 752
2019 Part-time 34 40 13 8 0 5 0 78 8 14
2017 Full-time 20 39 19 10 8 4 0 62 19 782
2017 Part-time 30 27 19 18 0 3 3 61 19 20

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 36 13 8 4 2 0 75 12 749
2019 Part-time 54 33 8 0 0 5 0 92 0 14
2017 Full-time 33 41 11 7 5 2 0 76 13 779
2017 Part-time 56 25 7 3 0 8 0 89 4 20
2014 Full-time 30 36 17 7 5 4 0 69 13 744
2014 Part-time 48 38 14 0 0 0 0 86 0 21
2011 Full-time 28 39 16 7 5 4 0 71 12 834
2011 Part-time 35 56 0 9 0 0 0 91 9 22

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 32 12 5 4 3 0 79 9 751
2019 Part-time 47 33 8 0 0 12 0 91 0 14
2017 Full-time 35 36 14 4 5 6 0 75 10 780
2017 Part-time 68 10 11 7 4 0 0 78 11 20
2014 Full-time 33 33 20 4 3 8 0 71 7 742
2014 Part-time 53 24 14 0 0 10 0 84 0 21

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 36 8 5 3 0 0 83 8 753
2019 Part-time 69 31 0 0 0 0 0 100 0 13
2017 Full-time 42 37 9 7 5 0 0 79 12 782
2017 Part-time 56 29 3 11 0 0 0 85 11 20
2014 Full-time 34 36 14 8 6 1 0 71 14 744
2014 Part-time 62 19 10 5 5 0 0 81 9 21
2011 Full-time 37 38 13 6 6 0 0 75 12 834
2011 Part-time 55 37 0 0 4 0 4 95 5 23
2008 Full-time 32 38 12 10 8 1 0 71 17 710
2008 Part-time 48 41 5 5 2 0 0 88 7 41

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 30 17 11 9 0 0 62 20 753
2019 Part-time 47 32 7 14 0 0 0 80 14 14
2017 Full-time 26 30 19 12 13 0 0 57 25 782
2017 Part-time 33 41 7 11 8 0 0 75 18 20
2014 Full-time 14 31 18 18 18 1 0 46 36 744
2014 Part-time 34 37 5 14 9 0 0 72 24 21
2011 Full-time 21 33 20 12 12 1 0 55 24 833
2011 Part-time 54 37 4 4 0 0 0 91 4 22

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 33 15 11 8 0 0 66 19 752
2019 Part-time 47 32 7 14 0 0 0 80 14 14
2017 Full-time 27 35 14 13 10 0 0 63 24 782
2017 Part-time 33 41 7 11 8 0 0 75 18 20
2014 Full-time 16 33 16 19 15 0 0 49 35 744
2014 Part-time 28 38 5 19 9 0 0 67 28 21
2011 Full-time 23 40 15 11 10 1 0 64 21 834
2011 Part-time 49 46 4 0 0 0 0 96 0 22
2008 Full-time 21 35 18 14 12 1 0 56 26 713
2008 Part-time 33 40 14 13 0 0 0 73 13 41

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 24 16 14 11 2 1 58 26 752
2019 Part-time 47 12 14 13 0 13 0 69 15 14
2017 Full-time 25 24 18 14 14 4 0 51 30 781
2017 Part-time 30 11 23 26 7 3 0 42 34 20
2014 Full-time 18 21 18 16 22 5 0 41 40 744
2014 Part-time 25 14 29 19 9 0 5 40 30 21
2011 Full-time 25 28 16 12 15 5 0 55 28 833
2011 Part-time 31 30 17 10 4 0 8 67 15 23
2008 Full-time 20 26 18 18 13 5 1 48 32 713
2008 Part-time 19 17 16 28 13 5 2 39 44 40
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 45 22 33 755
2019 Part-time 33 26 41 14
2017 Full-time 50 19 32 782
2017 Part-time 29 14 57 20
2014 Full-time 52 18 30 743
2014 Part-time 28 34 37 21
2011 Full-time 47 22 31 833
2011 Part-time 67 9 25 23
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 42 7 7 5 1 4 80 13 750
2019 Part-time 41 27 0 15 0 0 17 82 18 14

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 21 7 3 2 7 4 86 6 751
2019 Part-time 54 22 7 0 0 0 17 91 0 14
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 754
2019 Part-time 0 100 14

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 43 57 127

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 68 32 127

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 127

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 127

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 127

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 40 60 126

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 40 60 126

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 48 52 126

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 38 62 126

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 34 66 126

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 58 42 126

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 38 62 126

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 126

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 126

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 126

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 47 53 126

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 126

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 126

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 53 47 126

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 24 76 126

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 126

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 126

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 4 96 126

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 126

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 126

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 29 71 126

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 754
2019 Part-time 0 100 14

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 15 15 18 8 8 29 7 47 25 755
2019 Part-time 14 27 12 0 0 25 21 77 0 14
2017 Full-time 11 14 19 7 10 30 9 41 28 781
2017 Part-time 15 4 7 7 4 53 11 51 29 20
2014 Full-time 11 17 17 11 11 28 6 42 32 743
2014 Part-time 9 5 19 0 5 28 34 36 13 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 28 16 6 7 11 2 67 14 753
2019 Part-time 54 34 12 0 0 0 0 88 0 14
2017 Full-time 23 29 18 9 8 11 1 60 20 782
2017 Part-time 14 49 4 7 3 19 3 82 14 20
2014 Full-time 19 29 22 10 8 11 1 54 21 744
2014 Part-time 28 34 24 0 5 10 0 69 5 21
2011 Full-time 23 30 20 8 6 12 1 61 16 833
2011 Part-time 36 30 8 0 0 22 4 89 0 23
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 755
2019 Part-time 0 100 14

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 41 59 64

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 81 19 64

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 64

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 64

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 26 74 62

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 26 74 62

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 62

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 30 70 62

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 27 73 62

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 9 91 62

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 8 92 62

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 62

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 13 87 62

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 62

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 62

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 35 65 62

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 62

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 62

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 62

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 49 51 62

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 10 90 750
2019 Part-time 0 100 14

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 16 15 21 4 5 33 7 51 15 753
2019 Part-time 14 14 12 0 0 38 21 70 0 14
2017 Full-time 12 13 19 3 4 42 8 50 13 783
2017 Part-time 22 0 0 11 0 56 11 67 33 20
2014 Full-time 9 13 21 3 3 41 9 45 14 744
2014 Part-time 5 5 14 0 5 48 24 33 17 21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 26 18 3 5 14 1 68 10 755
2019 Part-time 54 35 11 0 0 0 0 89 0 14
2017 Full-time 27 29 17 4 4 18 1 69 10 780
2017 Part-time 33 19 11 11 0 22 3 70 14 20
2014 Full-time 21 29 21 4 3 20 2 65 9 744
2014 Part-time 32 30 14 0 9 14 0 72 11 21
2011 Full-time 27 31 18 4 2 17 0 70 8 829
2011 Part-time 40 19 13 0 0 29 0 81 0 22
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 26 25 12 13 0 1 49 25 752
2019 Part-time 26 36 19 0 20 0 0 61 20 14
2017 Full-time 18 24 20 16 22 0 1 42 37 780
2017 Part-time 4 22 7 27 41 0 0 26 68 20

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 29 26 17 10 0 0 46 28 752
2019 Part-time 44 21 21 14 0 0 0 65 14 14
2017 Full-time 12 23 27 19 18 0 1 36 37 782
2017 Part-time 34 18 29 8 11 0 0 52 19 20

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 32 24 14 7 0 1 54 21 752
2019 Part-time 33 45 8 5 8 0 0 79 13 14
2017 Full-time 15 27 25 18 14 0 1 42 33 776
2017 Part-time 37 26 22 3 11 0 0 63 15 20

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 24 23 18 17 0 0 42 35 750
2019 Part-time 45 15 5 8 27 0 0 60 35 14
2017 Full-time 13 19 24 20 24 0 1 32 44 780
2017 Part-time 34 7 30 18 11 0 0 41 30 20

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 27 15 9 5 0 3 71 14 746
2019 Part-time 52 15 33 0 0 0 0 67 0 14
2017 Full-time 30 27 20 10 9 0 4 59 20 781
2017 Part-time 56 7 11 11 3 0 11 71 17 20

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 29 20 10 10 0 1 59 21 751
2019 Part-time 39 34 14 14 0 0 0 72 14 14
2017 Full-time 25 26 24 14 11 0 0 51 25 780
2017 Part-time 26 37 15 11 11 0 0 63 23 20

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 32 24 10 7 1 1 58 17 750
2019 Part-time 33 54 7 7 0 0 0 87 7 14
2017 Full-time 23 32 23 12 9 1 1 55 21 780
2017 Part-time 25 31 29 11 4 0 0 56 14 20

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 34 23 14 7 1 1 56 21 751
2019 Part-time 47 41 6 7 0 0 0 88 7 14
2017 Full-time 18 29 25 14 13 0 1 47 27 779
2017 Part-time 25 30 23 18 4 0 0 56 22 20

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 26 29 19 14 11 0 0 55 25 751
2019 Part-time 45 28 7 20 0 0 0 73 20 14
2017 Full-time 21 28 21 16 13 0 1 49 29 779
2017 Part-time 18 19 27 26 11 0 0 37 37 20

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 25 16 8 7 0 0 68 16 751
2019 Part-time 64 8 22 7 0 0 0 72 7 14

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 30 18 10 4 0 1 67 14 751
2019 Part-time 39 56 0 6 0 0 0 94 6 14
2017 Full-time 29 32 21 10 8 0 1 62 18 777
2017 Part-time 37 30 26 3 4 0 0 67 7 20

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 22 13 6 5 0 1 76 11 746
2019 Part-time 58 28 0 14 0 0 0 86 14 14
2017 Full-time 57 22 12 5 2 0 1 80 8 783
2017 Part-time 41 34 22 4 0 0 0 75 4 20

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 11 5 2 3 0 7 89 5 752
2019 Part-time 71 7 8 0 0 0 15 91 0 14
2017 Full-time 69 12 6 4 4 1 3 84 9 781
2017 Part-time 93 4 0 3 0 0 0 97 3 20

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 12 6 3 5 0 2 85 9 749
2019 Part-time 100 0 0 0 0 0 0 100 0 14
2017 Full-time 54 26 11 3 3 0 2 82 7 781
2017 Part-time 59 26 11 3 0 0 0 85 3 20

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 24 9 3 3 0 1 84 7 748
2019 Part-time 88 12 0 0 0 0 0 100 0 14
2017 Full-time 53 20 11 8 6 0 2 74 14 781
2017 Part-time 52 27 14 0 7 0 0 79 7 20

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 20 10 7 6 0 1 77 13 745
2019 Part-time 94 6 0 0 0 0 0 100 0 14
2017 Full-time 52 15 6 2 1 0 23 87 4 780
2017 Part-time 52 11 0 0 0 0 37 100 0 20

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 12 7 2 1 0 19 88 4 740
2019 Part-time 60 20 0 0 0 0 20 100 0 14
2017 Full-time 64 19 7 1 1 0 8 90 3 777
2017 Part-time 82 15 4 0 0 0 0 96 0 20

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 73 15 5 2 1 0 5 92 3 748
2019 Part-time 73 14 0 0 0 0 13 100 0 14
2017 Full-time 73 9 6 3 4 0 5 87 7 783
2017 Part-time 26 10 15 18 30 0 0 37 49 20

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 74 11 5 2 4 1 2 88 7 747
2019 Part-time 58 14 15 0 13 0 0 71 13 14
2017 Full-time 53 25 13 4 2 0 3 80 6 782
2017 Part-time 44 33 15 0 8 0 0 77 8 20

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 26 11 5 3 0 2 81 8 747
2019 Part-time 51 28 7 15 0 0 0 79 15 14

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 34 36 13 5 0 0 46 18 753
2019 Part-time 14 40 47 0 0 0 0 53 0 14
2017 Full-time 9 25 40 17 9 0 0 34 26 783
2017 Part-time 11 26 37 26 0 0 0 37 26 20

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 19 39 21 10 0 0 32 29 747
2019 Part-time 7 5 48 13 27 0 0 40 12 14
2017 Full-time 12 24 39 17 8 0 0 25 36 780
2017 Part-time 19 14 26 34 7 0 0 41 33 20

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 38 16 8 4 3 0 71 12 751
2019 Part-time 41 34 13 0 5 7 0 80 6 14
2017 Full-time 27 42 12 10 5 4 0 72 16 783
2017 Part-time 18 38 7 34 3 0 0 56 37 20

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 33 18 14 10 2 0 57 25 752
2019 Part-time 54 34 7 0 5 0 0 88 5 14
2017 Full-time 16 36 13 19 14 1 0 53 33 781
2017 Part-time 18 49 19 3 10 0 0 67 14 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 754
2019 Part-time 0 100 14
2017 Full-time 16 84 781
2017 Part-time 26 74 20
2014 Full-time 16 84 743

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 80 20 122
2017 Full-time 80 20 130
2014 Full-time 75 25 116

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 33 4 11 4 0 0 81 15 93
2017 Full-time 53 33 4 8 1 1 0 87 9 104
2014 Full-time 55 32 5 7 1 0 0 87 8 85
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 32 23 10 11 2 0 22 78 752
2019 Part-time 32 36 13 6 7 7 0 34 66 14
2017 Full-time 22 26 20 15 15 2 1 22 78 781
2017 Part-time 11 23 15 8 44 0 0 11 89 20

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 19 18 12 12 0 5 55 25 735
2019 Part-time 47 7 0 14 5 7 20 73 27 14
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