2019 Public Service Employee Survey Results for Public Safety Canada by Question 90. Are you currently a shift worker?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	41	33	6	7	13	74	20	14
2019	Non-shift worker	32	43	4	15	6	75	21	746
2017	Shift worker	11	71	4	5	9	82	15	29
2017	Non-shift worker	31	48	5	11	5	79	16	769
2014	Shift worker	23	56	4	11	6	79	17	44
2014	Non-shift worker	33	47	4	11	5	80	16	721
2011	Shift worker	37	38	0	25	0	75	25	35
2011	Non-shift worker	37	45	4	11	3	82	14	820
2008	Shift worker	55	30	0	12	2	86	14	43
2008	Non-shift worker	37	47	4	9	4	83	13	709

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	34	35	7	12	13	0	68	25	14
2019	Non-shift worker	68	17	5	6	4	0	85	10	745
2017	Shift worker	46	28	5	9	12	0	73	21	29
2017	Non-shift worker	63	22	6	6	3	0	85	9	768
2014	Shift worker	53	18	13	11	5	0	71	16	44
2014	Non-shift worker	65	18	4	8	4	0	83	13	721
2011	Shift worker	37	29	17	11	0	6	70	12	35
2011	Non-shift worker	63	19	5	8	4	1	83	12	819
2008	Shift worker	49	33	8	7	2	2	83	9	43
2008	Non-shift worker	61	21	5	8	5	0	82	12	710

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	19	6	14	14	0	66	27	14
2019	Non-shift worker	47	32	5	9	7	0	79	16	745
2017	Shift worker	31	30	8	19	11	0	62	30	29
2017	Non-shift worker	43	36	7	9	6	0	79	14	766
2014	Shift worker	34	18	22	15	12	0	52	26	44
2014	Non-shift worker	45	33	6	10	6	0	78	16	721
2011	Shift worker	26	33	9	23	6	3	61	30	34
2011	Non-shift worker	46	33	7	9	4	0	80	13	819

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	18	47	15	7	13	0	0	65	20	14
2019	Non-shift worker	30	36	13	14	7	0	0	66	21	740
2018	Shift worker	11	66	17	0	6	0	0	77	6	16
2018	Non-shift worker	24	45	9	15	7	0	0	69	21	692
2017	Shift worker	19	41	17	14	9	0	0	60	23	29
2017	Non-shift worker	27	40	11	13	9	0	0	67	22	768
2014	Shift worker	22	30	13	24	9	3	0	53	34	44
2014	Non-shift worker	24	38	12	17	9	0	1	62	26	721
2011	Shift worker	14	34	20	17	5	0	9	53	25	35
2011	Non-shift worker	26	37	14	14	8	0	1	64	22	817
2008	Shift worker	24	38	14	22	0	0	2	63	22	43
2008	Non-shift worker	26	37	15	12	8	0	2	64	21	711

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	13	52	14	14	7	0	65	21	14
2019	Non-shift worker	48	34	9	7	2	0	82	9	747
2017	Shift worker	43	34	5	15	3	0	77	17	29
2017	Non-shift worker	46	39	6	6	3	0	85	9	766
2014	Shift worker	26	46	15	11	2	0	72	13	44
2014	Non-shift worker	43	36	10	6	3	1	80	10	720

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	21	7	21	7	0	0	65	28	14
2019	Non-shift worker	49	30	9	7	5	0	0	79	12	743
2018	Shift worker	30	35	20	0	15	0	0	65	15	16
2018	Non-shift worker	40	33	11	11	5	0	0	73	16	690
2017	Shift worker	29	31	14	9	11	6	0	63	22	29
2017	Non-shift worker	41	32	8	11	8	0	0	73	19	769
2014	Shift worker	37	30	19	8	6	0	0	66	15	44
2014	Non-shift worker	32	34	11	12	11	0	0	66	23	720
2011	Shift worker	23	37	26	6	6	0	3	62	12	35
2011	Non-shift worker	37	37	11	8	6	0	0	74	15	820

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	34	15	0	7	0	79	7	14
2019	Non-shift worker	43	34	12	8	4	0	77	12	744
2018	Shift worker	9	45	26	9	11	0	54	20	16
2018	Non-shift worker	33	43	11	9	4	0	76	13	689
2017	Shift worker	19	45	9	15	11	0	64	26	29
2017	Non-shift worker	31	45	9	10	5	0	76	15	768
2014	Shift worker	25	37	23	6	8	0	62	15	44
2014	Non-shift worker	28	39	11	13	10	0	67	22	721
2011	Shift worker	20	34	31	6	6	3	56	12	35
2011	Non-shift worker	33	41	11	9	7	0	73	16	818
2008	Shift worker	27	42	19	4	8	0	69	12	43
2008	Non-shift worker	33	41	11	8	7	0	74	15	702

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	39	48	7	7	0	0	86	7	14
2019	Non-shift worker	38	33	13	9	7	0	71	16	747
2018	Shift worker	17	42	11	9	20	0	59	29	16
2018	Non-shift worker	30	33	13	15	9	0	63	24	693
2017	Shift worker	20	34	5	21	20	0	54	41	29
2017	Non-shift worker	31	37	12	12	8	0	68	20	769
2014	Shift worker	23	38	17	11	11	0	61	22	44
2014	Non-shift worker	22	32	16	15	14	0	55	29	721
2011	Shift worker	14	34	14	26	5	6	52	33	35
2011	Non-shift worker	25	37	14	13	10	0	63	23	818

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	25	47	14	15	0	72	15	14
2019	Non-shift worker	32	38	11	13	7	69	20	740
2018	Shift worker	31	34	29	6	0	65	6	16
2018	Non-shift worker	28	37	14	15	7	65	21	692
2017	Shift worker	6	62	10	11	12	67	23	29
2017	Non-shift worker	25	44	9	14	7	69	22	768

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	38	41	13	0	8	0	0	79	8	14
2019	Non-shift worker	48	37	7	4	4	0	0	85	8	742
2018	Shift worker	19	51	12	17	0	0	0	71	17	16
2018	Non-shift worker	43	38	11	5	2	0	0	82	8	692
2017	Shift worker	37	46	3	14	0	0	0	83	14	29
2017	Non-shift worker	41	37	9	8	5	1	0	79	13	769
2014	Shift worker	46	36	11	2	4	0	0	83	6	44
2014	Non-shift worker	36	36	12	11	5	0	0	72	16	720
2011	Shift worker	29	43	22	3	0	0	3	74	3	35
2011	Non-shift worker	38	40	11	7	4	0	0	78	11	819
2008	Shift worker	40	52	2	0	5	0	0	92	5	43
2008	Non-shift worker	39	37	11	7	5	1	0	77	12	710

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	30	45	8	17	0	75	17	13
2019	Non-shift worker	39	34	11	8	8	73	16	746
2018	Shift worker	20	34	20	11	15	54	26	16
2018	Non-shift worker	32	36	12	13	7	68	20	689
2017	Shift worker	22	40	5	18	14	62	32	29
2017	Non-shift worker	32	36	12	11	9	68	19	769

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	26	14	6	0	0	0	80	6	14
2019	Non-shift worker	53	32	10	3	2	0	0	85	5	745
2018	Shift worker	37	28	35	0	0	0	0	65	0	16
2018	Non-shift worker	50	36	10	2	2	0	0	85	4	687
2017	Shift worker	44	36	15	3	3	0	0	79	5	29
2017	Non-shift worker	48	36	8	5	3	0	0	85	7	768
2014	Shift worker	51	30	13	4	2	0	0	81	6	44
2014	Non-shift worker	56	27	10	3	3	1	0	84	6	720
2011	Shift worker	31	37	25	0	3	0	3	71	3	35
2011	Non-shift worker	56	31	9	2	2	0	0	87	4	821

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	34	27	14	0	0	0	60	14	14
2019	Non-shift worker	35	40	10	8	5	1	0	76	14	744
2018	Shift worker	5	28	20	31	15	0	0	34	46	16
2018	Non-shift worker	30	41	11	12	6	0	0	71	18	690
2017	Shift worker	16	40	13	20	11	0	0	56	31	29
2017	Non-shift worker	34	39	11	10	6	0	0	73	16	765
2014	Shift worker	17	39	25	13	6	0	0	56	19	44
2014	Non-shift worker	25	39	11	13	12	0	0	64	25	721
2011	Shift worker	9	45	12	26	6	0	3	55	33	35
2011	Non-shift worker	33	38	10	11	6	1	0	72	17	822

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	51	21	0	0	79	0	14
2019	Non-shift worker	40	34	12	8	6	74	14	747
2018	Shift worker	14	34	20	17	15	48	32	16
2018	Non-shift worker	34	37	14	10	6	71	15	685
2017	Shift worker	32	22	15	23	8	54	31	29
2017	Non-shift worker	37	34	13	9	7	71	16	768
2014	Shift worker	25	35	28	6	6	59	12	44
2014	Non-shift worker	31	33	12	12	11	64	23	720

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	34	46	13	7	0	0	0	80	7	14
2019	Non-shift worker	34	38	12	9	6	0	0	73	14	736
2018	Shift worker	25	34	32	0	9	0	0	59	9	16
2018	Non-shift worker	30	36	14	13	7	0	1	67	20	689
2017	Shift worker	29	45	9	8	8	0	0	74	17	29
2017	Non-shift worker	32	38	11	10	7	1	1	72	17	765
2014	Shift worker	25	51	15	5	4	0	0	76	9	44
2014	Non-shift worker	29	33	14	14	9	0	0	63	23	721
2011	Shift worker	20	52	14	5	3	0	6	77	8	35
2011	Non-shift worker	39	36	11	9	4	1	1	76	13	822

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	48	32	8	6	7	0	79	13	14
2019	Non-shift worker	45	34	10	7	4	0	79	11	746
2018	Shift worker	28	63	0	3	6	0	91	9	16
2018	Non-shift worker	36	41	12	7	4	0	77	11	692
2017	Shift worker	32	42	6	9	11	0	74	20	29
2017	Non-shift worker	37	38	11	9	5	0	75	14	764
2014	Shift worker	27	50	11	6	6	0	77	13	44
2014	Non-shift worker	33	36	14	9	8	0	69	17	721
2011	Shift worker	22	52	17	6	0	3	76	6	35
2011	Non-shift worker	39	40	9	8	4	0	79	12	821
2008	Shift worker	47	39	4	4	5	0	86	10	43
2008	Non-shift worker	39	42	7	9	3	0	80	12	710

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	79	15	6	0	0	0	94	0	14
2019	Non-shift worker	31	35	19	9	5	0	66	14	742
2018	Shift worker	62	32	6	0	0	0	94	0	16
2018	Non-shift worker	26	33	23	9	9	0	59	18	695
2017	Shift worker	42	28	27	4	0	0	70	4	29
2017	Non-shift worker	28	35	20	11	7	1	63	18	769
2014	Shift worker	53	35	10	0	0	2	90	0	44
2014	Non-shift worker	26	34	19	12	9	0	60	21	720
2011	Shift worker	52	40	3	3	0	3	95	3	35
2011	Non-shift worker	27	38	19	9	5	1	66	14	818
2008	Shift worker	46	23	22	5	0	4	72	5	43
2008	Non-shift worker	26	34	20	10	10	1	60	20	710

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	28	48	0	25	0	0	25	28	14
2019	Non-shift worker	11	24	39	17	7	1	1	25	35	744
2018	Shift worker	9	20	45	9	17	0	0	26	29	16
2018	Non-shift worker	14	28	37	16	5	0	1	21	42	693
2017	Shift worker	15	26	36	13	6	0	3	19	43	29
2017	Non-shift worker	14	26	39	13	5	1	2	18	42	767
2014	Shift worker	4	16	39	34	2	5	0	38	21	44
2014	Non-shift worker	17	27	37	13	5	0	1	19	44	721
2011	Shift worker	3	33	34	24	3	0	3	28	37	35
2011	Non-shift worker	14	23	36	18	7	1	2	25	38	816
2008	Shift worker	7	31	47	7	9	0	0	15	38	43
2008	Non-shift worker	15	29	34	15	5	0	1	20	45	708

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	0	28	20	32	20	0	0	52	28	14
2019	Non-shift worker	14	22	26	22	13	1	2	36	37	742
2018	Shift worker	15	6	23	37	11	9	0	53	22	16
2018	Non-shift worker	17	25	27	20	8	1	1	29	43	692
2017	Shift worker	10	24	28	18	15	3	3	35	36	29
2017	Non-shift worker	15	22	28	20	10	3	2	32	38	765
2014	Shift worker	8	17	29	24	16	5	0	42	27	44
2014	Non-shift worker	22	28	27	12	7	2	1	20	52	720
2011	Shift worker	5	18	25	29	14	3	6	47	25	35
2011	Non-shift worker	17	16	26	23	14	2	3	39	34	819
2008	Shift worker	7	22	30	24	13	2	2	39	30	43
2008	Non-shift worker	21	26	26	14	8	3	2	23	49	704

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	14	13	41	27	0	0	5	28	29	14
2019	Non-shift worker	18	24	32	18	6	1	1	25	43	745
2018	Shift worker	11	18	28	14	23	0	6	39	31	16
2018	Non-shift worker	24	24	30	15	4	1	1	20	49	688
2017	Shift worker	12	25	22	20	6	6	9	30	44	29
2017	Non-shift worker	23	23	31	15	5	1	2	20	48	766
2014	Shift worker	20	23	26	20	5	5	0	27	46	44
2014	Non-shift worker	30	27	26	10	4	1	2	14	59	721
2011	Shift worker	17	17	26	23	8	3	6	34	37	35
2011	Non-shift worker	23	28	28	14	5	1	2	19	52	815
2008	Shift worker	14	13	27	29	4	10	2	38	31	43
2008	Non-shift worker	27	29	24	11	5	1	3	16	59	709

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	6	0	38	21	34	0	0	55	6	14
2019	Non-shift worker	9	20	36	23	10	0	2	33	30	737
2018	Shift worker	0	6	20	40	34	0	0	74	6	16
2018	Non-shift worker	16	22	36	18	6	1	1	25	39	689
2017	Shift worker	6	23	14	29	22	0	6	54	31	29
2017	Non-shift worker	16	25	33	18	6	1	2	25	42	762
2014	Shift worker	2	5	28	34	22	5	4	62	8	44
2014	Non-shift worker	18	26	33	16	6	1	1	22	45	721
2011	Shift worker	3	12	36	32	11	0	6	46	16	35
2011	Non-shift worker	15	22	34	19	8	1	1	27	38	819
2008	Shift worker	10	15	22	34	20	0	0	54	25	43
2008	Non-shift worker	16	25	31	19	7	0	2	26	42	707

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	6	7	34	18	34	0	0	53	13	14
2019	Non-shift worker	18	23	26	17	11	2	2	30	43	741
2018	Shift worker	11	29	6	11	34	9	0	50	44	16
2018	Non-shift worker	24	29	25	13	5	2	1	19	55	691
2017	Shift worker	21	15	28	6	23	3	3	32	38	29
2017	Non-shift worker	28	25	25	12	6	2	2	19	55	764
2014	Shift worker	3	14	34	25	17	5	2	46	18	44
2014	Non-shift worker	33	28	22	11	5	1	1	16	62	721
2011	Shift worker	14	20	23	22	11	0	9	37	38	35
2011	Non-shift worker	22	24	26	16	8	1	2	25	48	817
2008	Shift worker	11	17	27	24	13	4	4	41	30	43
2008	Non-shift worker	19	23	28	17	9	1	3	28	44	707

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	21	14	7	40	13	0	5	56	36	14
2019	Non-shift worker	21	27	25	15	9	2	1	24	50	742
2018	Shift worker	20	29	26	0	11	9	5	12	57	16
2018	Non-shift worker	26	28	24	13	5	2	2	18	56	690
2017	Shift worker	22	23	32	6	3	12	3	11	52	29
2017	Non-shift worker	23	24	29	13	8	1	3	22	48	767
2014	Shift worker	5	24	29	22	14	5	0	38	31	44
2014	Non-shift worker	18	21	31	17	8	1	3	26	41	719
2011	Shift worker	23	29	19	15	8	0	6	24	55	35
2011	Non-shift worker	15	18	27	24	10	3	3	36	36	817
2008	Shift worker	14	27	18	21	9	7	4	33	47	43
2008	Non-shift worker	24	26	27	12	6	2	3	19	52	708

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	6	7	34	15	33	0	5	50	14	14
2019	Non-shift worker	16	22	35	17	7	2	1	25	39	742
2018	Shift worker	9	11	20	31	14	9	5	53	24	16
2018	Non-shift worker	23	27	31	12	5	1	1	17	51	694
2017	Shift worker	17	19	35	11	12	0	6	24	39	29
2017	Non-shift worker	22	23	32	12	6	3	2	19	47	769
2014	Shift worker	13	17	26	22	14	5	2	39	32	44
2014	Non-shift worker	28	26	28	11	5	1	1	17	55	720

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	13	21	20	26	20	0	0	46	34	14
2019	Non-shift worker	22	26	31	13	7	0	0	20	48	746

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	62	32	7	0	0	0	0	93	0	14
2019	Non-shift worker	73	15	6	4	2	0	0	88	6	747
2017	Shift worker	67	15	3	0	9	3	3	87	10	29
2017	Non-shift worker	73	15	6	4	2	0	0	88	6	769
2014	Shift worker	59	12	13	9	5	0	2	72	14	44
2014	Non-shift worker	73	16	3	4	3	0	1	90	7	720
2011	Shift worker	44	20	18	6	3	0	9	70	10	34
2011	Non-shift worker	70	16	5	5	2	0	1	87	7	817
2008	Shift worker	61	10	12	8	5	0	5	75	13	43
2008	Non-shift worker	66	15	5	6	4	0	4	85	10	708

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	19	13	13	0	13	0	70	15	14
2019	Non-shift worker	36	27	13	9	8	4	4	68	18	746
2018	Shift worker	28	20	23	0	15	0	14	56	17	16
2018	Non-shift worker	24	33	16	11	8	6	3	62	21	691
2017	Shift worker	25	34	17	6	8	6	3	65	16	29
2017	Non-shift worker	29	30	12	11	9	5	4	64	22	767
2014	Shift worker	36	29	11	13	4	5	2	70	19	44
2014	Non-shift worker	28	31	13	11	10	3	3	63	23	721

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	33	7	0	0	0	93	0	14
2019	Non-shift worker	51	24	8	10	7	0	75	17	748
2018	Shift worker	63	23	6	0	9	0	85	9	16
2018	Non-shift worker	47	26	8	11	8	1	73	19	690
2017	Shift worker	37	37	6	11	8	0	74	20	29
2017	Non-shift worker	47	26	8	10	9	0	73	19	769
2014	Shift worker	42	23	15	14	6	0	65	20	44
2014	Non-shift worker	40	26	10	13	10	1	67	23	721

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	40	0	0	0	0	100	0	14
2019	Non-shift worker	55	28	5	7	5	0	83	12	745
2018	Shift worker	57	32	0	6	0	5	94	6	16
2018	Non-shift worker	50	33	6	7	4	0	83	11	688
2017	Shift worker	48	38	5	9	0	0	85	9	29
2017	Non-shift worker	48	31	8	8	5	0	80	13	765
2014	Shift worker	45	37	13	0	4	0	82	4	44
2014	Non-shift worker	43	33	9	10	5	0	76	15	721

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	59	28	14	0	0	0	86	0	14
2019	Non-shift worker	50	32	8	5	4	1	83	9	748
2018	Shift worker	37	43	6	14	0	0	80	14	16
2018	Non-shift worker	43	39	8	6	3	0	82	9	690

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	59	20	7	0	0	7	8	92	0	14
2019	Non-shift worker	54	23	10	4	5	1	3	80	10	745

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	21	13	15	0	0	0	72	15	14
2019	Non-shift worker	43	31	9	7	7	1	1	76	14	744
2018	Shift worker	29	51	6	9	6	0	0	80	15	16
2018	Non-shift worker	40	34	10	10	6	0	0	74	16	689
2017	Shift worker	12	41	8	17	15	6	0	57	34	29
2017	Non-shift worker	41	37	8	8	6	1	0	78	14	769
2014	Shift worker	44	35	6	6	4	3	2	83	11	44
2014	Non-shift worker	39	31	11	10	9	0	0	70	19	721
2011	Shift worker	20	36	20	14	6	0	3	58	20	35
2011	Non-shift worker	37	33	11	11	7	0	1	71	18	821
2008	Shift worker	50	24	16	5	2	0	2	76	8	43
2008	Non-shift worker	33	33	11	11	10	1	0	67	22	711

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	73	13	14	0	0	0	0	86	0	14
2019	Non-shift worker	50	27	8	6	5	1	2	79	12	744
2018	Shift worker	54	31	6	0	9	0	0	85	9	16
2018	Non-shift worker	45	30	11	8	5	1	0	75	13	690
2017	Shift worker	31	40	12	6	5	6	0	75	12	29
2017	Non-shift worker	47	30	9	7	6	2	1	78	13	768
2014	Shift worker	49	28	10	4	2	5	2	82	7	44
2014	Non-shift worker	42	27	11	8	8	2	1	72	16	721
2011	Shift worker	17	39	17	12	6	3	6	62	19	35
2011	Non-shift worker	42	29	12	7	7	2	1	73	15	820
2008	Shift worker	49	28	14	2	0	7	0	83	2	43
2008	Non-shift worker	43	26	9	9	8	4	1	72	18	711

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	59	27	7	7	0	0	0	86	7	14
2019	Non-shift worker	48	28	8	7	7	0	2	77	14	743
2018	Shift worker	46	45	0	0	9	0	0	91	9	16
2018	Non-shift worker	43	30	11	9	7	0	0	73	16	687
2017	Shift worker	25	33	15	9	11	6	0	62	22	29
2017	Non-shift worker	46	30	8	10	6	0	1	76	16	768
2014	Shift worker	43	28	9	11	4	3	2	75	16	44
2014	Non-shift worker	41	29	10	11	9	0	0	70	20	721
2011	Shift worker	26	37	17	14	3	0	3	65	17	35
2011	Non-shift worker	40	31	9	11	8	0	0	72	19	820
2008	Shift worker	35	33	17	10	5	0	0	68	14	43
2008	Non-shift worker	38	31	8	11	10	1	1	70	22	711

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	88	12	0	0	0	0	100	0	14
2019	Non-shift worker	82	9	4	2	2	1	92	4	741
2017	Shift worker	82	12	4	0	3	0	94	3	29
2017	Non-shift worker	81	12	3	2	2	1	94	4	769
2014	Shift worker	74	6	9	6	0	4	84	6	44
2014	Non-shift worker	78	12	3	3	2	2	92	5	721
2011	Shift worker	59	23	9	0	3	7	88	3	34
2011	Non-shift worker	74	13	5	3	3	1	89	6	820
2008	Shift worker	78	11	4	2	2	2	91	4	43
2008	Non-shift worker	80	10	3	3	2	2	92	5	710

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	67	13	0	7	7	0	7	85	15	14
2019	Non-shift worker	60	17	7	5	4	2	4	83	10	741
2017	Shift worker	37	23	3	0	11	6	20	81	15	29
2017	Non-shift worker	49	21	6	6	6	5	6	79	14	767
2014	Shift worker	47	22	4	5	6	2	13	82	13	44
2014	Non-shift worker	38	18	11	8	9	6	9	66	21	721
2011	Shift worker	20	11	17	15	17	2	18	38	40	35
2011	Non-shift worker	35	24	11	9	10	4	7	66	21	821

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	73	20	7	0	0	0	93	0	14
2019	Non-shift worker	67	19	6	3	4	1	87	7	746
2018	Shift worker	60	17	14	0	9	0	77	9	16
2018	Non-shift worker	58	22	7	6	6	1	81	11	690
2017	Shift worker	43	46	3	6	3	0	89	9	29
2017	Non-shift worker	59	24	7	3	5	1	84	9	768

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	67	26	0	7	0	93	7	14
2019	Non-shift worker	53	28	7	6	6	81	12	746
2018	Shift worker	51	20	20	0	9	71	9	16
2018	Non-shift worker	47	27	11	9	6	74	15	686
2017	Shift worker	40	24	17	8	10	64	18	29
2017	Non-shift worker	51	26	9	6	7	77	14	767
2014	Shift worker	53	28	6	9	4	81	13	44
2014	Non-shift worker	42	29	10	7	11	71	19	719

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	27	7	0	6	0	0	87	6	14
2019	Non-shift worker	34	32	13	10	6	5	0	69	17	742
2018	Shift worker	43	16	26	11	3	0	0	59	15	16
2018	Non-shift worker	24	32	17	13	8	5	0	59	23	694
2017	Shift worker	45	21	19	8	3	4	0	69	11	29
2017	Non-shift worker	27	36	12	10	11	5	0	66	21	769
2014	Shift worker	24	36	17	3	6	14	0	69	11	44
2014	Non-shift worker	14	30	18	15	15	8	0	47	33	721
2011	Shift worker	14	32	23	11	6	11	3	53	20	35
2011	Non-shift worker	26	28	19	10	10	7	0	59	21	819

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	54	26	7	13	0	0	0	80	13	14
2019	Non-shift worker	30	34	15	11	9	1	0	64	20	743
2018	Shift worker	34	45	0	11	9	0	0	80	20	16
2018	Non-shift worker	23	29	16	17	12	2	0	54	30	695
2017	Shift worker	41	34	6	4	11	4	0	78	15	29
2017	Non-shift worker	25	35	14	12	13	1	0	60	25	767
2014	Shift worker	28	20	28	12	6	5	0	51	19	44
2014	Non-shift worker	12	30	18	19	18	2	0	44	38	719
2011	Shift worker	17	41	20	11	6	3	3	61	18	35
2011	Non-shift worker	25	31	18	11	13	2	0	57	25	817
2008	Shift worker	42	40	10	4	2	2	0	83	7	43
2008	Non-shift worker	17	30	16	18	14	4	0	49	34	706

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	28	7	6	7	0	0	80	13	14
2019	Non-shift worker	19	35	18	15	10	3	0	56	26	739
2018	Shift worker	34	25	20	11	9	0	0	59	20	16
2018	Non-shift worker	14	29	19	20	14	4	0	45	35	691
2017	Shift worker	39	33	14	0	11	4	0	74	11	29
2017	Non-shift worker	17	30	18	18	13	4	0	49	32	769
2014	Shift worker	26	20	26	12	8	8	0	50	22	44
2014	Non-shift worker	7	27	18	24	19	5	0	36	45	720
2011	Shift worker	14	38	23	3	5	14	3	63	10	35
2011	Non-shift worker	15	34	17	18	12	4	0	51	31	821
2008	Shift worker	26	38	14	9	2	10	0	72	12	43
2008	Non-shift worker	9	27	18	24	16	7	0	38	43	710

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	0	14	26	0	0	0	60	26	14
2019	Non-shift worker	19	31	18	19	12	1	0	51	31	744
2018	Shift worker	34	14	26	17	9	0	0	48	26	16
2018	Non-shift worker	13	30	18	23	14	2	0	44	38	695
2017	Shift worker	36	24	6	15	12	6	0	65	29	29
2017	Non-shift worker	16	32	14	19	16	3	0	49	36	768
2014	Shift worker	21	29	18	13	11	8	0	55	26	44
2014	Non-shift worker	7	29	16	25	20	3	0	37	46	721
2011	Shift worker	11	40	23	12	5	6	3	56	19	35
2011	Non-shift worker	15	33	17	18	14	1	0	49	33	821
2008	Shift worker	27	37	18	7	7	4	0	68	14	43
2008	Non-shift worker	13	29	15	24	16	3	0	43	41	710

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	54	34	6	6	0	0	0	87	6	14
2019	Non-shift worker	40	29	17	6	3	4	1	73	9	746

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	60	20	14	7	0	0	0	79	7	14
2019	Non-shift worker	26	42	15	11	6	1	1	68	17	746
2018	Shift worker	31	29	23	17	0	0	0	60	17	16
2018	Non-shift worker	21	41	20	12	6	1	0	62	18	691
2017	Shift worker	27	41	13	12	8	0	0	68	20	29
2017	Non-shift worker	24	43	16	9	6	1	0	69	15	765
2014	Shift worker	31	30	21	10	4	3	0	63	15	44
2014	Non-shift worker	22	40	19	11	6	2	0	63	18	721
2011	Shift worker	26	49	9	11	0	3	3	80	11	35
2011	Non-shift worker	43	36	10	6	4	1	1	81	9	818

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	39	21	13	0	0	0	66	13	14
2019	Non-shift worker	12	34	19	18	11	5	0	49	31	744

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	32	15	33	0	7	13	0	54	8	14
2019	Non-shift worker	29	35	15	10	6	3	2	67	17	746
2018	Shift worker	6	55	15	19	6	0	0	60	25	15
2018	Non-shift worker	28	36	15	11	6	2	1	67	18	694
2017	Shift worker	32	33	12	13	11	0	0	64	24	29
2017	Non-shift worker	32	36	13	10	6	2	1	71	16	766
2014	Shift worker	24	29	20	14	5	5	3	58	21	44
2014	Non-shift worker	31	35	12	11	6	4	1	70	18	721
2011	Shift worker	28	23	11	14	6	6	12	62	24	35
2011	Non-shift worker	33	32	13	9	6	5	2	70	16	814
2008	Shift worker	35	27	20	4	7	4	2	67	12	43
2008	Non-shift worker	28	34	11	11	8	6	1	67	20	711

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	15	14	20	0	0	67	20	14
2019	Non-shift worker	32	35	19	7	5	2	68	13	742
2018	Shift worker	11	57	17	11	3	0	68	15	16
2018	Non-shift worker	28	39	19	7	7	1	68	14	692

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	32	13	27	6	7	7	8	53	15	14
2019	Non-shift worker	18	19	20	14	13	11	4	43	33	743
2018	Shift worker	22	23	14	14	15	11	0	51	33	16
2018	Non-shift worker	13	18	20	16	19	12	2	36	40	694
2017	Shift worker	6	18	12	11	24	15	13	34	49	29
2017	Non-shift worker	13	21	16	16	16	14	3	41	39	767
2014	Shift worker	11	13	15	25	19	15	0	29	53	44
2014	Non-shift worker	12	17	18	18	22	10	2	33	46	721
2011	Shift worker	11	17	15	6	25	12	14	37	43	35
2011	Non-shift worker	13	16	19	16	18	13	6	35	42	818

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	47	33	7	6	7	0	0	80	13	14
2019	Non-shift worker	18	36	15	16	11	2	1	56	28	748
2018	Shift worker	6	21	30	18	16	9	0	29	37	15
2018	Non-shift worker	17	30	18	19	14	2	0	48	34	692
2017	Shift worker	22	35	8	6	20	9	0	63	28	29
2017	Non-shift worker	22	35	16	13	10	4	0	60	24	766
2014	Shift worker	17	17	19	20	24	3	0	35	45	44
2014	Non-shift worker	14	28	16	18	21	2	0	43	40	719
2011	Shift worker	17	20	17	34	6	3	3	40	42	35
2011	Non-shift worker	21	32	14	15	14	2	1	55	30	817
2008	Shift worker	25	37	12	20	4	0	2	63	24	43
2008	Non-shift worker	21	34	17	15	11	2	0	56	27	711

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	32	34	20	0	13	0	0	67	13	14
2019	Non-shift worker	21	29	15	14	18	2	1	52	33	748
2018	Shift worker	14	34	37	0	15	0	0	48	15	16
2018	Non-shift worker	15	26	15	17	21	4	2	44	40	692
2017	Shift worker	22	36	7	0	29	0	6	62	31	29
2017	Non-shift worker	18	27	14	15	20	3	2	48	37	769
2014	Shift worker	21	12	14	26	27	0	0	34	53	44
2014	Non-shift worker	10	19	11	22	33	2	2	31	58	721
2011	Shift worker	5	23	18	17	28	2	6	31	50	35
2011	Non-shift worker	16	24	17	17	23	1	2	41	41	819
2008	Shift worker	11	37	24	7	10	5	7	54	19	43
2008	Non-shift worker	20	31	15	14	15	3	2	54	31	708

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	15	14	0	7	0	0	78	7	13
2019	Non-shift worker	51	25	13	5	3	1	3	79	8	746

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	64	7	0	16	7	0	7	76	24	13
2019	Non-shift worker	50	11	9	7	10	2	12	70	20	747

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	57	7	7	15	7	8	0	69	23	13
2019	Non-shift worker	45	22	16	8	5	1	3	70	13	747

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	50	0	7	22	7	8	7	59	33	13
2019	Non-shift worker	39	21	18	8	9	3	3	63	17	742

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	0	14	0	14	8	0	69	15	13
2019	Non-shift worker	57	9	9	5	7	2	10	76	14	744

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	72	28	0	0	0	0	0	100	0	13
2019	Non-shift worker	73	12	6	2	2	2	3	89	4	744

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	86	14	0	0	0	0	0	100	0	13
2019	Non-shift worker	74	6	7	1	3	4	4	87	5	743

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	16	0	0	14	0	7	85	15	13
2019	Non-shift worker	77	6	4	2	2	1	9	92	4	744

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	20	27	21	0	7	49	22	14
2019	Non-shift worker	23	41	18	11	3	4	66	15	745
2018	Shift worker	5	42	23	11	9	9	52	22	16
2018	Non-shift worker	19	39	20	12	6	3	60	19	694
2017	Shift worker	13	49	12	24	3	0	62	27	29
2017	Non-shift worker	21	38	19	10	8	4	62	19	768

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	26	21	7	0	0	0	72	7	14
2019	Non-shift worker	38	36	13	8	4	2	0	75	12	742
2018	Shift worker	39	52	0	9	0	0	0	91	9	16
2018	Non-shift worker	31	40	15	7	4	3	0	73	11	691
2017	Shift worker	35	43	8	8	5	0	0	78	14	29
2017	Non-shift worker	34	41	11	7	5	3	0	77	12	765
2014	Shift worker	38	36	15	6	2	2	0	76	8	44
2014	Non-shift worker	30	37	17	7	5	4	0	69	13	721
2011	Shift worker	24	41	17	6	3	6	3	71	9	35
2011	Non-shift worker	28	40	15	7	5	4	0	72	12	820

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	14	30	0	7	7	60	7	13
2019	Non-shift worker	45	32	11	5	4	3	79	9	745
2018	Shift worker	39	40	17	3	0	0	80	3	16
2018	Non-shift worker	35	37	15	6	3	4	75	9	690
2017	Shift worker	32	27	6	15	17	3	61	33	29
2017	Non-shift worker	36	35	14	4	4	6	76	9	766
2014	Shift worker	38	34	13	6	0	9	79	7	44
2014	Non-shift worker	33	32	20	4	3	8	71	7	719

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	63	37	0	0	0	0	0	100	0	13
2019	Non-shift worker	48	35	8	5	3	0	0	83	8	746
2018	Shift worker	48	37	0	6	9	0	0	85	15	16
2018	Non-shift worker	37	41	12	6	4	0	0	78	10	689
2017	Shift worker	47	37	3	11	3	0	0	84	14	29
2017	Non-shift worker	42	37	9	7	5	0	0	79	12	768
2014	Shift worker	45	34	11	5	4	0	0	80	9	44
2014	Non-shift worker	34	36	14	8	6	1	0	71	14	721
2011	Shift worker	39	38	8	12	0	0	3	79	12	35
2011	Non-shift worker	37	38	12	6	6	0	0	76	12	822
2008	Shift worker	51	33	10	4	2	0	0	84	7	43
2008	Non-shift worker	32	39	11	10	8	1	0	71	17	709

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	28	13	0	7	0	0	80	7	14
2019	Non-shift worker	33	29	17	12	9	0	0	62	21	746
2018	Shift worker	48	32	3	6	11	0	0	80	17	16
2018	Non-shift worker	24	29	21	14	12	0	0	53	26	691
2017	Shift worker	31	36	13	11	9	0	0	68	20	29
2017	Non-shift worker	26	30	19	12	13	0	0	57	25	768
2014	Shift worker	27	41	17	4	11	0	0	68	15	44
2014	Non-shift worker	14	31	17	19	18	1	0	45	38	721
2011	Shift worker	11	37	26	22	0	0	3	50	23	35
2011	Non-shift worker	22	33	20	11	12	2	0	57	24	820

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	53	28	6	6	7	0	0	80	13	14
2019	Non-shift worker	33	32	15	12	8	0	0	65	20	745
2018	Shift worker	30	55	0	9	6	0	0	85	15	16
2018	Non-shift worker	25	33	19	14	9	0	0	58	23	686
2017	Shift worker	21	50	5	15	9	0	0	71	24	29
2017	Non-shift worker	28	35	14	13	10	0	0	62	24	768
2014	Shift worker	25	47	13	8	6	0	0	72	15	44
2014	Non-shift worker	16	32	16	20	16	0	0	48	36	721
2011	Shift worker	11	43	31	9	3	0	3	56	12	35
2011	Non-shift worker	25	40	14	11	10	1	0	65	21	821
2008	Shift worker	48	34	10	8	0	0	0	82	8	43
2008	Non-shift worker	20	35	18	14	12	0	0	56	26	712

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	32	27	0	7	8	0	64	7	14
2019	Non-shift worker	33	23	15	14	12	3	1	58	26	745
2018	Shift worker	30	26	21	11	11	0	0	56	23	16
2018	Non-shift worker	23	24	21	15	13	4	1	49	29	691
2017	Shift worker	15	34	21	12	18	0	0	49	30	29
2017	Non-shift worker	26	23	18	15	14	4	1	51	30	767
2014	Shift worker	12	32	30	8	15	3	0	46	23	44
2014	Non-shift worker	18	20	18	17	22	5	0	40	41	721
2011	Shift worker	21	38	6	15	17	0	3	61	33	34
2011	Non-shift worker	25	27	17	11	14	5	0	55	27	822
2008	Shift worker	31	17	20	20	4	4	2	52	26	43
2008	Non-shift worker	19	26	18	18	13	5	1	48	33	711

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Shift worker	46	14	40	14
2019	Non-shift worker	45	23	32	748
2018	Shift worker	35	28	38	16
2018	Non-shift worker	52	19	29	695
2017	Shift worker	51	12	37	29
2017	Non-shift worker	49	19	32	768
2014	Shift worker	38	33	29	44
2014	Non-shift worker	52	17	30	720
2011	Shift worker	62	18	20	35
2011	Non-shift worker	47	21	31	821

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	27	21	27	14	12	0	0	48	26	14
2019	Non-shift worker	35	41	6	7	4	1	5	81	13	743

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	65	28	0	7	0	0	0	93	7	14
2019	Non-shift worker	54	21	8	3	2	7	5	85	6	743

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	14	14	6	13	7	20	55	26	14
2019	Non-shift worker	15	15	18	8	8	29	8	46	25	748
2018	Shift worker	11	14	26	6	9	17	17	38	23	16
2018	Non-shift worker	11	16	21	9	10	28	5	41	28	691
2017	Shift worker	16	13	6	6	5	36	18	62	25	29
2017	Non-shift worker	11	13	19	7	10	31	9	41	28	767
2014	Shift worker	16	22	16	4	8	19	14	57	19	44
2014	Non-shift worker	10	16	17	11	10	29	6	40	33	720

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	28	20	0	6	0	0	74	6	14
2019	Non-shift worker	30	28	16	6	7	11	2	67	15	746
2018	Shift worker	25	46	6	6	9	0	9	78	16	16
2018	Non-shift worker	25	31	20	8	8	8	0	60	18	692
2017	Shift worker	13	39	6	15	8	16	3	64	28	29
2017	Non-shift worker	23	30	18	9	8	11	1	60	19	768
2014	Shift worker	23	35	13	4	6	19	0	71	13	44
2014	Non-shift worker	19	28	22	11	8	11	1	54	21	721
2011	Shift worker	20	30	12	15	9	9	6	59	28	35
2011	Non-shift worker	23	30	20	8	6	13	1	62	16	821

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	0	100	14
2019	Non-shift worker	9	91	748

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	42	58	65

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	83	17	65

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	65

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	12	88	65

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	25	75	63

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	27	73	63

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	11	89	63

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	33	67	63

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	29	71	63

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	9	91	63

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	8	92	63

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	16	84	63

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	16	84	63

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	0	100	63

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	10	90	63

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	35	65	63

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	18	82	63

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	8	92	63

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	14	86	63

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Non-shift worker	50	50	63

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	0	100	14
2019	Non-shift worker	10	90	743

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	7	20	6	0	14	20	60	10	14
2019	Non-shift worker	15	15	20	4	5	33	7	50	15	746
2018	Shift worker	16	9	32	0	3	26	14	41	6	16
2018	Non-shift worker	11	16	23	5	5	35	5	45	17	691
2017	Shift worker	16	9	6	3	6	46	14	62	23	29
2017	Non-shift worker	13	12	19	4	3	42	7	49	14	769
2014	Shift worker	11	18	13	2	4	33	19	60	13	44
2014	Non-shift worker	9	13	21	3	3	42	8	44	14	721

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	28	26	0	0	0	0	74	0	14
2019	Non-shift worker	32	27	18	3	6	14	1	69	11	748
2018	Shift worker	32	37	18	0	4	9	0	76	4	15
2018	Non-shift worker	25	30	22	6	4	12	1	63	12	691
2017	Shift worker	25	17	21	5	4	19	9	58	13	29
2017	Non-shift worker	27	29	17	4	3	18	1	70	10	767
2014	Shift worker	21	29	16	4	2	24	3	69	8	44
2014	Non-shift worker	21	29	21	3	3	20	2	64	9	721
2011	Shift worker	25	17	31	9	3	11	3	49	14	35
2011	Non-shift worker	27	31	17	4	2	18	0	72	7	816

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	18	15	33	20	14	0	32	34	14
2019	Non-shift worker	23	26	25	11	14	1	49	25	745
2018	Shift worker	20	26	17	26	11	0	46	37	16
2018	Non-shift worker	18	27	21	16	16	1	46	33	694
2017	Shift worker	14	25	9	25	27	0	39	52	29
2017	Non-shift worker	17	24	20	15	22	1	42	38	766

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	40	25	28	6	0	0	66	6	14
2019	Non-shift worker	17	29	26	17	10	0	46	28	745
2018	Shift worker	43	31	26	0	0	0	74	0	16
2018	Non-shift worker	11	21	30	22	15	0	32	37	694
2017	Shift worker	23	19	33	19	5	0	42	25	29
2017	Non-shift worker	13	23	26	19	18	1	36	37	768

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	48	20	19	0	14	0	67	14	14
2019	Non-shift worker	22	32	24	14	7	0	55	21	745
2018	Shift worker	43	37	20	0	0	0	80	0	16
2018	Non-shift worker	13	24	31	18	13	1	37	31	694
2017	Shift worker	28	26	28	9	6	3	56	15	28
2017	Non-shift worker	16	27	24	18	15	1	43	33	763

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	33	13	40	8	6	0	0	46	14	14
2019	Non-shift worker	18	24	22	18	17	0	1	42	36	742
2018	Shift worker	0	34	26	29	6	5	0	36	37	16
2018	Non-shift worker	11	17	27	23	22	1	0	28	45	687
2017	Shift worker	21	18	21	18	22	0	0	39	40	29
2017	Non-shift worker	13	18	25	20	23	0	1	32	44	766

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	59	15	14	6	7	0	73	13	14
2019	Non-shift worker	41	27	15	8	5	3	71	14	740
2018	Shift worker	54	15	17	0	0	14	80	0	16
2018	Non-shift worker	30	29	22	8	8	3	61	16	690
2017	Shift worker	24	29	27	15	3	3	55	18	29
2017	Non-shift worker	31	26	19	10	9	4	60	20	767

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	15	28	0	7	0	65	7	14
2019	Non-shift worker	30	29	19	11	10	1	60	21	744
2018	Shift worker	42	18	26	6	0	9	65	6	16
2018	Non-shift worker	24	26	21	15	12	0	51	28	690
2017	Shift worker	24	19	26	25	5	0	43	31	29
2017	Non-shift worker	25	27	23	14	11	0	52	25	766

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	34	46	7	13	0	0	0	80	13	14
2019	Non-shift worker	25	32	25	10	7	1	1	58	17	741
2018	Shift worker	28	40	17	9	6	0	0	68	15	16
2018	Non-shift worker	19	33	26	13	8	1	1	53	21	691
2017	Shift worker	27	27	6	22	17	0	0	54	40	29
2017	Non-shift worker	23	32	24	12	8	1	1	55	20	766

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	42	31	20	7	0	0	0	73	7	14
2019	Non-shift worker	21	34	22	14	7	1	1	56	21	742
2018	Shift worker	31	40	20	3	6	0	0	71	9	16
2018	Non-shift worker	16	29	29	16	9	0	0	45	25	694
2017	Shift worker	26	33	20	3	18	0	0	59	21	29
2017	Non-shift worker	18	29	25	15	12	0	1	47	28	765

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	45	15	26	15	0	0	59	15	14
2019	Non-shift worker	26	29	19	14	11	0	55	25	742
2018	Shift worker	29	60	6	0	6	0	89	6	16
2018	Non-shift worker	19	30	25	15	11	1	49	26	690
2017	Shift worker	11	21	27	26	15	0	32	41	29
2017	Non-shift worker	21	28	21	16	12	1	50	29	765

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	14	27	0	7	0	0	66	7	14
2019	Non-shift worker	43	24	16	8	7	0	0	68	16	742

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	26	33	35	0	6	0	0	59	6	14
2019	Non-shift worker	37	30	17	10	4	0	1	68	15	742
2018	Shift worker	35	48	17	0	0	0	0	83	0	16
2018	Non-shift worker	27	33	23	9	6	1	1	61	16	689
2017	Shift worker	26	19	36	6	13	0	0	45	19	29
2017	Non-shift worker	29	33	20	9	7	0	1	63	17	763

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	34	7	7	7	0	79	14	14
2019	Non-shift worker	54	21	13	6	5	1	76	11	737
2018	Shift worker	48	31	9	6	6	0	80	11	16
2018	Non-shift worker	50	26	13	5	4	2	78	8	687
2017	Shift worker	55	15	12	10	8	0	70	18	29
2017	Non-shift worker	56	23	12	5	2	1	80	7	769

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	15	15	0	13	0	6	70	14	14
2019	Non-shift worker	72	11	5	2	3	0	7	89	5	743
2018	Shift worker	60	22	0	0	3	6	9	96	4	16
2018	Non-shift worker	67	17	6	3	2	0	5	89	5	692

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	80	7	13	0	0	0	0	87	0	14
2019	Non-shift worker	71	12	6	3	6	0	2	85	9	743
2018	Shift worker	75	0	0	0	10	6	9	89	11	15
2018	Non-shift worker	65	15	6	4	6	0	4	84	10	687
2017	Shift worker	71	18	3	3	3	0	3	92	6	29
2017	Non-shift worker	70	12	6	4	4	1	3	84	9	767

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	55	38	6	0	0	0	94	0	14
2019	Non-shift worker	60	23	9	3	4	1	84	7	742
2018	Shift worker	56	26	9	0	0	9	90	0	16
2018	Non-shift worker	56	28	10	3	2	1	85	6	693
2017	Shift worker	49	32	8	8	3	0	81	11	29
2017	Non-shift worker	54	26	11	3	3	2	83	6	767

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	74	20	0	7	0	0	93	7	14
2019	Non-shift worker	57	19	10	6	7	1	77	13	739
2018	Shift worker	59	26	6	0	9	0	85	9	16
2018	Non-shift worker	47	22	12	9	8	1	71	17	689
2017	Shift worker	52	22	18	0	8	0	74	8	29
2017	Non-shift worker	53	20	11	8	6	2	75	14	767

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	67	7	0	0	0	26	100	0	14
2019	Non-shift worker	59	13	7	2	1	19	88	4	734
2018	Shift worker	72	6	0	0	0	23	100	0	16
2018	Non-shift worker	51	15	7	2	2	24	87	4	689
2017	Shift worker	55	16	3	0	0	26	96	0	29
2017	Non-shift worker	52	15	6	2	1	23	88	4	766

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	94	6	0	0	0	0	100	0	14
2019	Non-shift worker	73	15	5	2	1	5	92	3	742
2018	Shift worker	74	14	0	3	0	9	96	4	16
2018	Non-shift worker	62	20	9	2	1	6	88	3	686
2017	Shift worker	77	4	8	0	0	11	90	0	29
2017	Non-shift worker	64	19	7	1	2	7	90	3	763

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	78	0	8	6	8	0	0	78	14	14
2019	Non-shift worker	74	11	5	2	5	1	2	87	7	741
2018	Shift worker	72	11	0	9	9	0	0	83	17	16
2018	Non-shift worker	71	12	6	4	3	0	5	87	7	692
2017	Shift worker	77	0	9	0	8	0	6	81	9	29
2017	Non-shift worker	71	10	6	3	4	0	5	85	8	769

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	46	21	13	15	6	0	0	66	21	14
2019	Non-shift worker	54	26	11	5	3	0	2	81	8	741
2018	Shift worker	62	5	23	0	0	0	9	74	0	16
2018	Non-shift worker	47	28	13	5	3	1	3	79	8	692
2017	Shift worker	59	18	12	6	3	0	3	78	9	29
2017	Non-shift worker	52	26	13	4	2	0	3	80	6	768

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	19	41	34	0	7	60	7	14
2019	Non-shift worker	13	33	36	13	5	46	18	746
2018	Shift worker	20	40	31	3	6	60	9	16
2018	Non-shift worker	7	29	40	18	7	36	24	695
2017	Shift worker	5	23	48	15	9	28	24	29
2017	Non-shift worker	9	25	39	18	9	34	26	769

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	13	0	34	40	13	53	13	14
2019	Non-shift worker	10	19	40	20	11	31	29	740
2018	Shift worker	0	16	46	28	10	37	16	15
2018	Non-shift worker	15	23	36	19	7	26	38	690
2017	Shift worker	21	19	28	19	13	32	40	28
2017	Non-shift worker	12	24	39	17	8	25	36	767

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	51	22	20	6	0	0	74	6	14
2019	Non-shift worker	31	38	16	8	4	3	71	12	744
2018	Shift worker	23	57	11	3	6	0	80	9	16
2018	Non-shift worker	28	40	16	8	4	3	71	13	689
2017	Shift worker	8	46	6	14	14	10	61	32	29
2017	Non-shift worker	28	42	12	11	5	3	72	16	769

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	52	21	13	6	7	0	74	13	14
2019	Non-shift worker	23	33	18	14	10	2	57	25	746
2018	Shift worker	34	28	23	6	9	0	62	15	16
2018	Non-shift worker	17	35	19	17	11	1	53	29	691
2017	Shift worker	12	30	22	15	17	4	44	34	29
2017	Non-shift worker	16	37	13	18	14	1	54	33	767

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	13	87	14
2019	Non-shift worker	17	83	747
2017	Shift worker	25	75	29
2017	Non-shift worker	16	84	767
2014	Shift worker	17	83	44
2014	Non-shift worker	15	85	720

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	24	41	28	7	0	0	0	24	76	14
2019	Non-shift worker	22	33	23	11	11	2	0	22	78	744
2018	Shift worker	28	32	28	0	11	0	0	28	72	16
2018	Non-shift worker	22	29	22	12	12	1	1	22	78	694
2017	Shift worker	11	33	26	5	24	0	0	11	89	29
2017	Non-shift worker	22	25	20	15	15	2	1	22	78	767

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	81	19	10
2019	Non-shift worker	61	39	574

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Shift worker	46	54	10
2019	Non-shift worker	40	60	566
2018	Shift worker	28	72	12
2018	Non-shift worker	28	72	524

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	18	28	17	37	0	0	0	46	37	10
2019	Non-shift worker	15	23	17	17	19	3	7	42	40	562
2018	Shift worker	8	44	8	16	16	8	0	57	35	12
2018	Non-shift worker	14	22	19	15	22	2	6	39	41	525
2017	Shift worker	4	20	7	20	39	0	10	26	66	25
2017	Non-shift worker	11	19	14	19	27	2	8	33	52	582

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	18	19	19	36	8	0	0	37	44	10
2019	Non-shift worker	5	15	14	18	38	3	7	23	62	561
2018	Shift worker	0	15	5	32	48	0	0	15	80	12
2018	Non-shift worker	4	12	13	17	47	2	5	17	69	524
2017	Shift worker	0	4	3	27	52	6	7	5	92	25
2017	Non-shift worker	3	6	8	17	60	2	5	9	83	580

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Shift worker	65	0	28	0	0	0	6	70	0	14
2019	Non-shift worker	33	19	18	12	12	0	5	55	26	732
2018	Shift worker	37	9	14	17	0	0	23	59	22	16
2018	Non-shift worker	35	15	16	11	16	1	6	54	29	692

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Safety Canada by Question 90. Are you currently a shift worker?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 65. My department or agency works hard to create a workplace that prevents harassment.