2019 Public Service Employee Survey Results for Public Safety Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	42	5	17	7	71	25	270
2019	Non-supervisor	34	43	4	13	5	77	19	504
2017	Supervisor	29	47	5	13	6	76	19	291
2017	Non-supervisor	31	51	4	10	4	82	14	511
2014	Supervisor	35	42	4	12	7	77	19	230
2014	Non-supervisor	31	50	5	11	4	81	15	537
2011	Supervisor	37	45	4	10	3	82	14	288
2011	Non-supervisor	38	44	3	12	3	82	15	568
2008	Supervisor	30	50	6	9	5	80	14	227
2008	Non-supervisor	41	44	3	9	4	85	13	526

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	66	16	5	7	5	0	82	12	272
2019	Non-supervisor	67	18	5	6	3	0	86	9	501
2017	Supervisor	64	20	6	7	4	0	84	11	290
2017	Non-supervisor	62	24	6	6	3	0	85	9	511
2014	Supervisor	63	19	3	11	4	0	82	15	230
2014	Non-supervisor	65	17	5	7	5	1	82	12	537
2011	Supervisor	67	15	5	8	4	1	83	12	288
2011	Non-supervisor	60	22	6	8	4	1	82	12	567
2008	Supervisor	54	28	3	10	5	0	82	15	227
2008	Non-supervisor	63	19	6	7	4	1	83	11	527

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	44	34	4	9	9	78	18	271
2019	Non-supervisor	48	31	5	9	6	79	15	502
2017	Supervisor	40	38	7	9	7	77	16	291
2017	Non-supervisor	44	35	7	9	5	79	14	508
2014	Supervisor	47	31	4	13	6	77	18	230
2014	Non-supervisor	43	32	8	9	7	76	16	537
2011	Supervisor	44	34	7	8	6	79	15	288
2011	Non-supervisor	47	33	7	10	4	79	14	566

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	38	13	10	7	0	0	70	17	269
2019	Non-supervisor	28	37	13	15	7	0	0	65	22	499
2018	Supervisor	23	50	8	11	6	0	1	74	18	257
2018	Non-supervisor	24	42	10	16	7	0	0	67	23	451
2017	Supervisor	28	41	11	10	9	0	0	70	19	290
2017	Non-supervisor	25	40	11	15	8	0	0	66	24	511
2014	Supervisor	30	41	9	11	9	0	0	71	20	230
2014	Non-supervisor	21	36	13	20	9	0	1	58	29	537
2011	Supervisor	26	39	18	10	6	0	1	65	16	286
2011	Non-supervisor	26	35	13	16	8	1	1	62	25	567
2008	Supervisor	25	39	19	11	5	0	2	65	16	227
2008	Non-supervisor	26	37	13	14	8	1	2	64	23	528

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	32	10	5	2	0	0	82	8	271
2019	Non-supervisor	45	36	8	7	3	0	1	82	10	504
2017	Supervisor	48	40	3	4	3	0	0	89	8	290
2017	Non-supervisor	45	38	7	8	3	0	0	83	11	509
2014	Supervisor	45	34	9	9	1	1	0	80	10	229
2014	Non-supervisor	41	37	10	6	4	1	0	79	10	537

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	47	30	10	7	6	0	0	76	13	271
2019	Non-supervisor	50	30	8	7	4	0	0	81	11	500
2018	Supervisor	36	35	12	10	7	0	0	72	17	257
2018	Non-supervisor	42	32	11	11	5	0	0	74	16	449
2017	Supervisor	36	32	8	14	10	0	0	68	24	291
2017	Non-supervisor	43	32	8	9	7	1	0	75	16	511
2014	Supervisor	31	30	12	14	13	0	0	60	27	230
2014	Non-supervisor	33	35	11	10	10	0	1	69	20	536
2011	Supervisor	29	38	11	12	8	0	1	68	21	288
2011	Non-supervisor	40	36	12	6	5	0	0	77	11	568

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	35	9	4	3	84	7	271
2019	Non-supervisor	40	34	12	9	5	74	14	501
2018	Supervisor	37	46	6	8	4	83	11	256
2018	Non-supervisor	30	41	14	9	5	71	14	449
2017	Supervisor	39	43	6	9	4	82	13	291
2017	Non-supervisor	26	46	11	11	6	72	17	510
2014	Supervisor	38	37	12	8	5	74	13	230
2014	Non-supervisor	24	39	12	14	12	63	25	537
2011	Supervisor	42	36	8	7	6	79	13	285
2011	Non-supervisor	27	42	14	9	8	69	17	569
2008	Supervisor	36	43	8	6	7	79	13	220
2008	Non-supervisor	32	40	13	9	7	72	16	526

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	38	8	10	5	0	77	15	272
2019	Non-supervisor	38	32	14	8	8	0	70	16	503
2018	Supervisor	20	42	14	15	9	0	62	24	258
2018	Non-supervisor	34	29	12	15	9	1	64	24	451
2017	Supervisor	32	35	12	12	8	0	67	20	291
2017	Non-supervisor	31	37	11	12	8	0	68	21	511
2014	Supervisor	24	33	16	17	10	0	57	27	230
2014	Non-supervisor	22	32	16	14	16	0	54	30	537
2011	Supervisor	22	38	13	14	12	0	61	26	286
2011	Non-supervisor	26	36	15	13	10	0	63	23	568

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	44	8	12	5	0	75	17	270
2019	Non-supervisor	31	35	13	13	8	0	66	21	498
2018	Supervisor	26	42	14	9	8	0	69	17	258
2018	Non-supervisor	29	34	14	17	6	0	63	23	450
2017	Supervisor	26	46	9	14	6	0	71	20	290
2017	Non-supervisor	23	44	10	14	8	1	68	23	511

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	54	33	7	2	3	0	88	5	270
2019	Non-supervisor	44	38	7	4	5	0	83	10	500
2018	Supervisor	46	40	8	4	2	0	86	6	257
2018	Non-supervisor	41	38	12	7	3	0	79	9	451
2017	Supervisor	46	38	5	7	3	0	84	10	291
2017	Non-supervisor	38	36	10	8	5	1	76	14	511
2014	Supervisor	45	36	9	7	3	0	81	10	230
2014	Non-supervisor	32	36	13	12	6	0	69	18	536
2011	Supervisor	44	38	7	5	4	1	83	9	286
2011	Non-supervisor	35	40	13	7	4	0	76	11	569
2008	Supervisor	46	37	9	3	4	1	84	7	227
2008	Non-supervisor	36	38	11	8	5	1	75	13	527

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	42	37	8	7	5	80	12	272
2019	Non-supervisor	36	34	12	9	9	70	17	501
2018	Supervisor	30	39	13	12	6	69	17	258
2018	Non-supervisor	32	35	11	13	8	67	22	447
2017	Supervisor	33	38	9	12	9	71	20	291
2017	Non-supervisor	32	35	13	11	9	67	20	511

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	30	4	2	2	0	92	4	271
2019	Non-supervisor	49	33	13	3	2	0	82	5	502
2018	Supervisor	56	37	6	2	0	0	92	2	254
2018	Non-supervisor	46	35	14	3	3	0	81	6	449
2017	Supervisor	59	31	6	3	1	0	90	4	290
2017	Non-supervisor	42	39	10	6	3	0	81	9	511
2014	Supervisor	65	27	6	2	1	0	91	3	229
2014	Non-supervisor	52	28	11	3	4	1	80	8	537
2011	Supervisor	65	24	6	3	2	0	90	5	288
2011	Non-supervisor	50	34	12	2	2	0	84	4	569

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	40	8	6	2	0	0	84	9	271
2019	Non-supervisor	31	41	12	9	7	1	0	72	16	501
2018	Supervisor	32	43	8	12	5	0	0	75	17	257
2018	Non-supervisor	28	39	13	13	7	0	0	67	20	449
2017	Supervisor	39	38	9	8	4	0	0	78	13	289
2017	Non-supervisor	30	39	12	11	7	0	0	69	19	509
2014	Supervisor	36	38	7	10	9	0	0	74	19	230
2014	Non-supervisor	20	39	14	15	12	0	0	58	27	537
2011	Supervisor	40	35	6	12	5	1	1	76	18	288
2011	Non-supervisor	29	40	13	11	6	1	0	69	18	570

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	35	11	7	3	79	10	272
2019	Non-supervisor	38	34	13	8	8	72	15	503
2018	Supervisor	33	40	12	9	5	74	14	255
2018	Non-supervisor	34	35	15	11	6	68	17	446
2017	Supervisor	39	35	11	9	6	74	15	290
2017	Non-supervisor	36	32	15	9	8	68	17	511
2014	Supervisor	37	30	11	10	10	68	21	230
2014	Non-supervisor	27	35	14	12	11	62	24	536

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	42	10	9	4	0	0	77	13	267
2019	Non-supervisor	34	37	13	8	6	1	1	72	15	497
2018	Supervisor	27	40	13	12	7	0	1	67	19	257
2018	Non-supervisor	31	34	14	13	7	0	1	66	20	448
2017	Supervisor	34	38	8	13	6	0	0	73	19	289
2017	Non-supervisor	31	39	12	9	8	1	1	71	17	509
2014	Supervisor	31	32	12	14	10	0	0	64	24	230
2014	Non-supervisor	28	35	15	13	8	0	0	63	21	537
2011	Supervisor	41	34	9	9	5	1	1	77	14	288
2011	Non-supervisor	36	38	13	8	3	0	1	75	12	570

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	32	10	5	4	0	82	8	270
2019	Non-supervisor	43	35	10	7	4	0	78	12	504
2018	Supervisor	36	46	10	6	2	0	83	8	257
2018	Non-supervisor	35	39	14	8	4	0	74	12	451
2017	Supervisor	42	37	8	8	4	0	79	12	286
2017	Non-supervisor	34	39	12	9	6	0	73	15	511
2014	Supervisor	41	33	12	10	4	0	74	14	230
2014	Non-supervisor	29	39	14	9	10	0	68	18	537
2011	Supervisor	47	35	9	6	3	1	82	9	288
2011	Non-supervisor	34	44	10	9	4	0	78	13	569
2008	Supervisor	40	43	5	8	4	0	83	13	227
2008	Non-supervisor	38	42	8	9	3	0	80	12	527

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	33	20	17	12	0	0	52	29	270
2019	Non-supervisor	39	35	19	5	1	0	0	75	6	500
2018	Supervisor	14	32	24	14	15	0	0	47	29	260
2018	Non-supervisor	33	34	21	7	5	0	0	67	12	451
2017	Supervisor	15	29	26	17	12	0	1	44	30	291
2017	Non-supervisor	35	37	16	7	3	0	1	73	10	511
2014	Supervisor	16	25	23	19	17	0	0	41	36	230
2014	Non-supervisor	33	37	17	7	5	0	1	71	12	536
2011	Supervisor	16	31	26	17	9	0	1	48	26	288
2011	Non-supervisor	35	42	14	4	3	0	1	78	7	566
2008	Supervisor	9	22	28	20	21	0	1	31	41	227
2008	Non-supervisor	35	38	16	6	4	1	1	74	10	527

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	32	38	15	5	0	0	20	42	270
2019	Non-supervisor	11	20	40	17	9	1	1	27	32	502
2018	Supervisor	15	35	34	11	4	0	0	16	50	260
2018	Non-supervisor	13	24	38	18	5	0	1	24	37	449
2017	Supervisor	16	30	40	11	3	1	0	14	46	290
2017	Non-supervisor	13	25	39	14	5	1	3	20	40	510
2014	Supervisor	15	28	41	14	2	0	0	16	43	230
2014	Non-supervisor	17	25	35	15	6	1	1	22	43	537
2011	Supervisor	17	23	39	15	5	0	1	20	41	285
2011	Non-supervisor	12	24	34	19	7	1	3	28	37	567
2008	Supervisor	19	32	32	15	1	0	1	16	51	227
2008	Non-supervisor	13	28	37	14	7	1	1	21	42	525

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	27	29	20	10	0	0	30	41	271
2019	Non-supervisor	13	20	25	23	15	2	2	39	35	499
2018	Supervisor	20	27	25	21	6	1	0	27	48	260
2018	Non-supervisor	16	23	28	20	10	2	1	31	41	448
2017	Supervisor	13	29	27	22	7	1	1	30	43	290
2017	Non-supervisor	15	18	29	20	12	3	3	34	35	508
2014	Supervisor	21	28	28	15	6	1	0	22	49	229
2014	Non-supervisor	22	27	27	12	8	3	1	21	51	537
2011	Supervisor	19	16	25	25	13	0	2	39	36	288
2011	Non-supervisor	15	16	26	23	15	3	3	39	33	567
2008	Supervisor	26	31	26	11	4	1	1	15	58	226
2008	Non-supervisor	17	24	26	16	10	3	2	28	44	522

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	24	33	20	5	0	1	25	42	271
2019	Non-supervisor	18	24	31	17	6	2	2	24	43	502
2018	Supervisor	25	28	27	17	3	0	0	20	53	258
2018	Non-supervisor	22	22	32	14	6	1	2	20	46	446
2017	Supervisor	21	26	29	19	5	0	0	24	47	290
2017	Non-supervisor	23	22	31	13	4	2	4	19	48	509
2014	Supervisor	25	29	29	12	4	1	0	17	54	230
2014	Non-supervisor	31	26	25	10	4	1	2	15	59	537
2011	Supervisor	22	31	28	13	5	0	2	19	53	288
2011	Non-supervisor	23	26	27	14	5	1	3	21	51	563
2008	Supervisor	30	35	19	12	2	0	1	14	66	227
2008	Non-supervisor	25	25	26	12	6	2	3	19	53	526

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	14	22	42	16	6	0	0	23	36	266
2019	Non-supervisor	7	19	33	26	12	1	2	39	27	499
2018	Supervisor	20	28	36	15	1	0	0	16	48	258
2018	Non-supervisor	14	18	35	21	11	1	1	32	32	447
2017	Supervisor	17	31	35	12	5	0	0	17	48	289
2017	Non-supervisor	15	22	30	21	8	1	3	31	38	506
2014	Supervisor	22	30	32	10	4	1	0	15	53	230
2014	Non-supervisor	15	23	32	20	8	1	1	28	38	537
2011	Supervisor	20	30	32	11	5	1	1	17	51	288
2011	Non-supervisor	11	18	35	24	9	1	2	34	30	567
2008	Supervisor	23	34	30	10	2	0	0	13	58	226
2008	Non-supervisor	13	20	30	24	9	1	3	34	34	525

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	26	29	26	14	5	0	0	20	54	270
2019	Non-supervisor	13	20	27	19	15	3	3	36	35	499
2018	Supervisor	30	33	26	9	1	0	0	10	63	259
2018	Non-supervisor	21	27	24	16	8	3	2	25	50	448
2017	Supervisor	31	34	28	3	4	0	1	7	66	290
2017	Non-supervisor	26	18	24	16	9	3	3	26	48	507
2014	Supervisor	37	32	22	6	2	0	1	8	70	230
2014	Non-supervisor	28	25	22	14	8	1	1	23	54	537
2011	Supervisor	29	29	24	12	4	0	2	16	60	288
2011	Non-supervisor	18	22	27	18	10	1	3	30	42	565
2008	Supervisor	28	31	29	8	2	0	1	11	60	227
2008	Non-supervisor	14	19	27	22	12	2	4	36	35	524

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	24	30	26	14	4	1	0	19	54	271
2019	Non-supervisor	20	25	25	15	11	3	1	28	47	499
2018	Supervisor	29	30	26	12	2	0	0	14	60	259
2018	Non-supervisor	25	27	24	12	7	3	3	20	55	447
2017	Supervisor	18	30	34	11	5	1	1	16	50	290
2017	Non-supervisor	25	20	26	14	9	2	4	25	47	510
2014	Supervisor	16	20	34	19	9	1	2	28	37	230
2014	Non-supervisor	18	21	30	17	9	2	4	27	42	535
2011	Supervisor	14	17	30	25	9	2	2	36	33	288
2011	Non-supervisor	16	20	25	22	10	3	4	35	38	565
2008	Supervisor	33	29	22	12	4	0	1	16	62	227
2008	Non-supervisor	19	25	29	13	8	3	4	22	47	525

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	25	39	12	5	0	0	17	44	269
2019	Non-supervisor	15	20	34	19	9	3	1	29	36	501
2018	Supervisor	26	31	31	9	3	0	0	12	57	260
2018	Non-supervisor	22	24	31	15	6	2	1	21	47	450
2017	Supervisor	22	26	34	13	4	1	1	17	48	291
2017	Non-supervisor	22	21	31	12	8	4	3	21	46	511
2014	Supervisor	27	28	28	12	4	1	0	16	56	230
2014	Non-supervisor	26	24	29	12	6	1	1	19	52	536

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	30	25	13	3	0	0	16	60	272
2019	Non-supervisor	18	23	34	14	10	1	0	24	41	502

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	73	15	6	5	1	1	88	6	272
2019	Non-supervisor	72	16	6	4	2	0	88	6	503
2017	Supervisor	72	15	4	5	3	1	88	7	291
2017	Non-supervisor	72	15	7	3	2	0	88	5	511
2014	Supervisor	72	18	4	4	2	0	90	6	229
2014	Non-supervisor	72	14	4	4	4	2	88	8	537
2011	Supervisor	73	16	4	4	2	1	90	6	287
2011	Non-supervisor	67	16	7	6	2	2	85	8	565
2008	Supervisor	68	16	6	7	3	2	85	10	226
2008	Non-supervisor	65	15	6	6	4	5	84	10	526

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	41	34	11	7	5	1	1	77	12	272
2019	Non-supervisor	33	24	14	9	9	6	5	64	20	502
2018	Supervisor	26	44	12	8	7	2	1	72	15	259
2018	Non-supervisor	23	26	18	12	9	8	5	55	24	448
2017	Supervisor	32	35	9	10	9	2	2	70	20	290
2017	Non-supervisor	27	28	14	11	9	6	4	61	23	510
2014	Supervisor	32	42	7	7	8	2	2	77	16	230
2014	Non-supervisor	28	26	15	13	11	4	4	58	25	537

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	25	4	7	4	0	85	11	272
2019	Non-supervisor	46	24	9	11	9	0	71	20	504
2018	Supervisor	54	23	9	8	5	0	78	13	257
2018	Non-supervisor	43	27	7	12	9	1	71	22	449
2017	Supervisor	52	27	5	9	7	0	80	15	291
2017	Non-supervisor	44	26	9	10	10	0	70	20	511
2014	Supervisor	53	25	6	9	6	0	79	15	230
2014	Non-supervisor	34	26	12	15	12	1	61	27	537

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	31	4	3	4	0	89	6	269
2019	Non-supervisor	54	27	5	8	5	0	81	13	504
2018	Supervisor	51	35	6	5	4	0	85	9	256
2018	Non-supervisor	49	32	6	7	4	1	82	12	448
2017	Supervisor	50	32	9	5	4	0	82	9	291
2017	Non-supervisor	48	32	7	9	5	0	79	14	508
2014	Supervisor	47	34	7	8	4	0	81	12	230
2014	Non-supervisor	41	33	10	10	6	0	74	16	537

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	30	4	4	2	0	0	90	6	272
2019	Non-supervisor	46	33	10	6	4	1	0	79	10	504
2018	Supervisor	48	37	8	4	3	0	0	85	7	259
2018	Non-supervisor	39	41	9	7	3	0	1	81	10	447

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	65	22	8	2	3	1	0	88	5	270
2019	Non-supervisor	49	24	11	5	6	1	4	76	12	503

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	43	33	11	7	6	0	0	76	13	270
2019	Non-supervisor	43	31	8	7	8	1	2	76	15	501
2018	Supervisor	33	36	13	11	6	0	0	70	17	258
2018	Non-supervisor	42	34	9	9	6	0	0	76	15	447
2017	Supervisor	37	38	7	11	6	0	0	76	17	291
2017	Non-supervisor	41	37	8	6	7	1	0	79	13	511
2014	Supervisor	38	30	10	11	10	1	0	69	20	230
2014	Non-supervisor	39	32	10	9	9	0	0	72	18	537
2011	Supervisor	37	34	9	13	6	0	1	72	19	287
2011	Non-supervisor	36	33	12	10	7	0	1	70	17	570
2008	Supervisor	31	34	11	13	10	1	0	66	23	227
2008	Non-supervisor	35	32	11	11	10	1	1	68	21	528

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	51	29	9	4	5	1	0	82	9	272
2019	Non-supervisor	49	25	9	7	5	1	3	78	13	499
2018	Supervisor	41	32	13	8	6	0	0	73	14	258
2018	Non-supervisor	47	29	10	8	5	1	0	77	13	448
2017	Supervisor	49	27	9	8	7	1	0	77	15	291
2017	Non-supervisor	44	32	9	6	6	3	1	79	12	510
2014	Supervisor	43	24	14	7	9	2	1	69	17	230
2014	Non-supervisor	43	29	10	8	7	2	1	74	16	537
2011	Supervisor	41	30	10	8	8	2	1	72	17	288
2011	Non-supervisor	41	29	13	7	6	2	1	73	14	568
2008	Supervisor	38	27	11	10	10	4	0	68	20	227
2008	Non-supervisor	46	25	9	8	7	4	1	75	16	528

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	30	9	6	6	0	0	79	12	271
2019	Non-supervisor	48	27	8	7	7	0	2	77	15	500
2018	Supervisor	40	33	12	6	8	0	0	73	14	257
2018	Non-supervisor	45	29	10	10	6	1	0	73	17	446
2017	Supervisor	46	33	6	9	5	0	0	79	14	291
2017	Non-supervisor	45	28	9	10	6	1	1	74	17	510
2014	Supervisor	39	28	12	12	9	0	0	67	21	230
2014	Non-supervisor	42	29	9	11	8	0	0	72	19	537
2011	Supervisor	40	32	9	10	8	0	1	73	18	288
2011	Non-supervisor	40	31	9	12	7	0	0	72	19	568
2008	Supervisor	33	36	10	10	10	1	0	70	20	227
2008	Non-supervisor	40	29	8	12	10	1	1	70	22	528

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	80	7	6	3	2	1	89	6	270
2019	Non-supervisor	83	9	3	2	1	1	94	3	499
2017	Supervisor	82	10	3	1	3	1	93	4	291
2017	Non-supervisor	81	12	3	2	1	1	94	4	511
2014	Supervisor	75	15	4	4	1	1	91	6	230
2014	Non-supervisor	79	10	3	3	2	2	92	5	537
2011	Supervisor	77	12	5	3	2	0	90	5	286
2011	Non-supervisor	72	15	5	3	3	2	89	6	569
2008	Supervisor	80	12	5	2	0	1	93	2	227
2008	Non-supervisor	79	9	3	3	3	2	91	6	527

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	19	9	5	3	2	3	82	8	271
2019	Non-supervisor	61	16	6	5	5	2	5	83	10	498
2017	Supervisor	45	24	5	7	7	4	8	79	15	291
2017	Non-supervisor	51	20	6	6	6	6	5	79	13	509
2014	Supervisor	34	16	10	10	7	7	15	65	22	230
2014	Non-supervisor	40	19	11	7	10	5	7	68	19	537
2011	Supervisor	29	27	13	9	9	4	10	65	21	287
2011	Non-supervisor	38	22	11	9	11	4	6	66	22	570

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	68	19	5	3	3	1	0	88	7	272
2019	Non-supervisor	67	18	6	3	4	1	1	86	7	502
2018	Supervisor	58	23	8	5	5	1	0	83	10	257
2018	Non-supervisor	58	21	7	6	6	1	0	81	12	449
2017	Supervisor	57	25	7	4	6	0	0	82	10	291
2017	Non-supervisor	59	25	7	3	4	2	0	85	8	510

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	32	7	5	6	0	82	11	271
2019	Non-supervisor	55	25	7	6	6	0	80	13	503
2018	Supervisor	40	33	13	7	7	0	72	14	257
2018	Non-supervisor	50	24	11	9	6	1	74	15	445
2017	Supervisor	50	27	7	7	8	0	77	16	290
2017	Non-supervisor	51	26	10	6	7	0	77	13	510
2014	Supervisor	43	30	8	10	11	0	72	20	230
2014	Non-supervisor	43	28	11	6	11	1	72	18	535

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	48	15	10	5	1	2	69	15	271

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	40	13	8	6	1	0	73	14	268
2019	Non-supervisor	35	28	13	10	7	7	0	68	18	501
2018	Supervisor	24	34	17	12	9	3	0	61	22	260
2018	Non-supervisor	25	30	17	14	8	6	0	58	24	450
2017	Supervisor	27	38	9	14	9	2	0	66	24	291
2017	Non-supervisor	29	34	14	7	11	6	0	67	19	511
2014	Supervisor	12	34	17	17	14	7	0	49	33	230
2014	Non-supervisor	16	28	19	14	14	10	0	49	31	537
2011	Supervisor	25	31	16	10	13	4	0	59	24	288
2011	Non-supervisor	26	27	21	10	8	9	1	58	20	567

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	30	36	16	10	7	0	0	67	17	268
2019	Non-supervisor	31	32	15	12	9	1	0	64	21	502
2018	Supervisor	20	34	17	17	13	0	0	54	30	261
2018	Non-supervisor	25	28	16	17	12	3	0	54	29	450
2017	Supervisor	26	35	14	13	12	0	0	61	25	290
2017	Non-supervisor	25	35	13	11	14	2	0	62	25	510
2014	Supervisor	13	32	19	19	15	2	0	46	35	230
2014	Non-supervisor	14	28	19	18	18	3	0	43	38	535
2011	Supervisor	24	34	16	12	14	0	1	58	26	287
2011	Non-supervisor	25	29	19	11	13	3	0	56	24	567
2008	Supervisor	15	28	15	24	17	1	0	43	41	225
2008	Non-supervisor	20	32	16	15	12	5	0	55	29	525

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	38	17	15	10	1	0	58	25	267
2019	Non-supervisor	21	32	17	14	10	4	0	56	26	499
2018	Supervisor	9	35	17	24	14	0	0	44	39	259
2018	Non-supervisor	17	26	20	17	14	6	0	46	33	448
2017	Supervisor	15	32	19	19	12	2	0	49	32	291
2017	Non-supervisor	19	29	18	15	13	6	0	51	30	511
2014	Supervisor	8	29	20	22	18	2	0	39	41	229
2014	Non-supervisor	9	25	17	24	19	6	0	36	45	537
2011	Supervisor	17	34	15	18	13	2	1	52	32	288
2011	Non-supervisor	14	34	19	16	11	6	0	51	29	569
2008	Supervisor	5	26	18	29	19	3	0	32	50	227
2008	Non-supervisor	11	28	18	20	14	9	1	43	38	527

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	37	16	19	9	0	0	56	28	268
2019	Non-supervisor	20	27	20	19	13	1	0	48	32	503
2018	Supervisor	12	32	17	24	13	1	0	45	38	261
2018	Non-supervisor	14	28	19	22	15	3	0	43	38	450
2017	Supervisor	16	36	14	21	12	1	0	53	33	291
2017	Non-supervisor	18	29	14	18	17	5	0	49	37	510
2014	Supervisor	6	31	14	31	17	0	0	38	48	230
2014	Non-supervisor	8	27	18	21	20	5	0	38	44	537
2011	Supervisor	16	34	16	18	15	1	1	50	34	288
2011	Non-supervisor	15	33	19	18	13	2	0	49	32	569
2008	Supervisor	9	30	13	29	18	1	0	40	47	226
2008	Non-supervisor	15	29	16	21	14	4	0	47	37	528

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	38	29	20	6	5	2	0	69	11	270
2019	Non-supervisor	42	30	15	5	2	4	1	76	8	504

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	25	41	15	12	5	0	1	67	18	271
2019	Non-supervisor	27	41	15	10	6	1	0	69	15	503
2018	Supervisor	16	47	17	15	5	0	0	64	20	258
2018	Non-supervisor	23	38	21	11	6	1	0	62	17	449
2017	Supervisor	23	45	17	10	5	0	0	68	15	289
2017	Non-supervisor	25	42	16	8	6	2	0	69	15	509
2014	Supervisor	23	41	17	12	7	1	0	64	19	230
2014	Non-supervisor	23	39	19	11	6	2	0	63	18	537
2011	Supervisor	43	37	12	4	3	0	1	81	7	288
2011	Non-supervisor	42	36	9	7	4	2	1	80	11	566

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	10	39	18	20	12	1	0	50	32	271
2019	Non-supervisor	14	31	20	17	10	7	0	49	29	501

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	29	41	16	7	5	0	1	72	12	271
2019	Non-supervisor	28	31	15	12	6	4	2	64	20	503
2018	Supervisor	34	37	14	11	3	1	1	72	14	261
2018	Non-supervisor	24	36	16	12	8	3	1	63	20	448
2017	Supervisor	36	40	13	6	3	1	1	77	10	290
2017	Non-supervisor	30	34	13	12	7	3	0	66	20	509
2014	Supervisor	35	37	11	10	3	3	0	75	14	230
2014	Non-supervisor	29	33	13	11	8	4	1	66	20	537
2011	Supervisor	39	31	11	9	6	3	1	73	15	287
2011	Non-supervisor	30	32	14	9	6	7	3	68	17	563
2008	Supervisor	33	33	11	14	6	4	0	68	21	226
2008	Non-supervisor	27	34	12	10	8	7	1	67	20	529

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	40	14	8	4	0	74	12	271
2019	Non-supervisor	32	32	21	7	6	2	65	13	499
2018	Supervisor	29	43	14	6	7	0	72	14	260
2018	Non-supervisor	27	37	21	8	6	1	65	14	448

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	24	22	14	11	9	2	48	28	269
2019	Non-supervisor	18	16	20	14	14	13	5	42	34	502
2018	Supervisor	13	18	19	17	19	12	3	36	42	260
2018	Non-supervisor	13	19	20	15	18	12	2	37	39	450
2017	Supervisor	14	24	20	17	14	10	2	43	34	290
2017	Non-supervisor	12	19	14	16	18	16	4	40	42	510
2014	Supervisor	15	17	19	20	18	7	3	36	42	230
2014	Non-supervisor	10	17	18	17	24	11	2	31	48	537
2011	Supervisor	13	16	16	15	22	10	8	35	45	288
2011	Non-supervisor	12	16	20	16	17	14	5	35	41	566

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	39	14	15	8	1	0	62	24	272
2019	Non-supervisor	16	35	16	16	13	3	1	54	30	504
2018	Supervisor	15	36	19	19	10	1	0	51	29	261
2018	Non-supervisor	17	26	18	19	17	3	0	45	36	446
2017	Supervisor	23	40	14	12	10	1	0	63	22	290
2017	Non-supervisor	22	32	16	13	10	6	0	58	25	509
2014	Supervisor	17	32	18	18	14	2	0	50	32	230
2014	Non-supervisor	13	25	16	18	25	3	0	40	44	535
2011	Supervisor	19	35	15	16	12	2	1	55	29	288
2011	Non-supervisor	22	30	14	16	14	3	1	54	31	565
2008	Supervisor	17	35	18	16	10	2	0	54	27	227
2008	Non-supervisor	22	33	16	14	11	2	1	57	26	528

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	27	29	15	12	16	0	0	56	28	272
2019	Non-supervisor	19	29	15	15	18	3	2	50	34	503
2018	Supervisor	12	30	18	19	16	3	2	44	36	259
2018	Non-supervisor	17	24	14	16	23	4	2	44	41	449
2017	Supervisor	21	29	13	14	17	1	3	53	33	291
2017	Non-supervisor	16	27	13	15	22	4	2	47	39	511
2014	Supervisor	16	20	12	22	26	2	1	37	50	230
2014	Non-supervisor	9	18	10	23	35	2	2	29	61	537
2011	Supervisor	17	26	17	14	23	1	3	44	38	287
2011	Non-supervisor	15	23	17	19	24	1	1	39	44	568
2008	Supervisor	18	28	20	18	12	1	3	48	31	225
2008	Non-supervisor	20	32	14	11	16	4	2	56	29	527

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	27	15	8	4	0	1	73	12	271
2019	Non-supervisor	54	25	11	4	2	1	3	82	6	502

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	63	9	5	3	7	0	12	82	12	271
2019	Non-supervisor	43	12	11	10	11	2	11	64	24	503

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	58	20	12	5	3	2	1	80	8	271
2019	Non-supervisor	39	23	18	9	6	1	3	65	16	503

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	52	19	13	6	6	1	2	73	13	269
2019	Non-supervisor	32	21	21	8	10	3	3	58	20	500

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	11	8	4	5	1	10	81	10	269
2019	Non-supervisor	54	8	9	5	9	3	11	73	16	502

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	78	10	4	2	1	1	3	92	3	271
2019	Non-supervisor	70	13	6	3	2	2	4	88	5	500

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	81	4	6	1	2	2	3	90	4	270
2019	Non-supervisor	71	7	8	1	4	5	5	86	5	500

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	83	6	1	0	1	1	7	97	2	269
2019	Non-supervisor	73	5	5	2	2	1	10	89	5	502

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	51	13	5	2	1	0	80	6	271
2019	Non-supervisor	21	35	21	14	4	5	0	59	19	502
2018	Supervisor	20	42	17	14	4	2	0	63	19	261
2018	Non-supervisor	18	38	22	11	8	4	0	58	19	449
2017	Supervisor	23	42	17	9	8	2	0	66	17	291
2017	Non-supervisor	19	37	20	11	8	5	1	59	20	510

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	42	10	6	3	0	81	9	271
2019	Non-supervisor	38	32	14	9	4	3	72	13	499
2018	Supervisor	30	41	16	7	4	2	73	11	258
2018	Non-supervisor	31	40	14	7	4	3	74	12	449
2017	Supervisor	34	40	12	8	4	2	75	12	291
2017	Non-supervisor	34	42	10	7	5	3	78	12	507
2014	Supervisor	34	39	15	8	2	3	75	10	230
2014	Non-supervisor	29	35	18	7	6	5	68	14	537
2011	Supervisor	29	45	12	7	4	3	77	11	288
2011	Non-supervisor	28	38	17	7	5	5	69	13	568

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	37	7	4	3	1	87	6	270
2019	Non-supervisor	43	30	14	5	5	3	75	10	502
2018	Supervisor	35	40	17	4	3	0	76	8	258
2018	Non-supervisor	34	36	15	7	3	5	74	10	448
2017	Supervisor	35	40	11	5	5	4	78	10	290
2017	Non-supervisor	36	32	16	4	5	7	74	9	509
2014	Supervisor	37	34	17	3	3	6	76	6	230
2014	Non-supervisor	32	32	21	4	3	9	70	8	535

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	36	8	4	3	0	0	86	6	271
2019	Non-supervisor	48	35	8	6	3	0	0	83	9	502
2018	Supervisor	33	48	11	4	4	0	0	81	8	258
2018	Non-supervisor	40	37	12	7	4	0	0	77	11	447
2017	Supervisor	41	40	8	6	5	0	0	81	12	291
2017	Non-supervisor	43	35	10	7	4	0	0	79	12	510
2014	Supervisor	38	35	13	8	4	1	0	74	12	230
2014	Non-supervisor	33	36	14	7	7	1	0	71	15	537
2011	Supervisor	38	38	10	7	6	0	1	77	13	288
2011	Non-supervisor	36	38	14	6	6	0	0	75	11	570
2008	Supervisor	31	36	13	12	8	0	0	68	20	226
2008	Non-supervisor	34	39	11	8	7	1	0	74	15	527

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	33	15	10	9	1	66	18	271
2019	Non-supervisor	33	28	18	12	9	0	61	21	503
2018	Supervisor	21	33	21	15	10	0	54	25	259
2018	Non-supervisor	27	27	20	13	13	1	54	26	448
2017	Supervisor	27	27	20	13	13	0	54	26	291
2017	Non-supervisor	26	33	17	11	12	0	59	24	510
2014	Supervisor	16	29	16	20	18	1	46	38	230
2014	Non-supervisor	14	32	18	18	18	1	47	35	537
2011	Supervisor	22	31	20	11	14	2	55	25	287
2011	Non-supervisor	22	34	20	12	10	1	57	23	569

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	36	13	10	7	0	0	70	17	272
2019	Non-supervisor	33	31	16	12	8	0	0	64	20	501
2018	Supervisor	22	34	23	14	7	0	0	55	21	258
2018	Non-supervisor	26	33	17	13	10	0	0	60	24	444
2017	Supervisor	28	34	14	14	11	0	0	62	25	291
2017	Non-supervisor	27	36	14	13	10	0	0	64	23	510
2014	Supervisor	19	32	12	22	15	0	0	51	37	230
2014	Non-supervisor	16	33	17	18	15	0	0	49	34	537
2011	Supervisor	25	37	12	13	12	0	1	63	25	288
2011	Non-supervisor	23	41	16	10	9	1	0	65	19	569
2008	Supervisor	15	33	19	19	14	0	0	48	32	227
2008	Non-supervisor	25	36	17	12	10	1	0	61	22	529

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	33	26	17	13	10	2	0	60	23	272
2019	Non-supervisor	33	22	15	14	12	3	1	57	27	501
2018	Supervisor	22	23	26	15	11	3	0	47	27	259
2018	Non-supervisor	24	24	18	14	15	4	1	50	31	448
2017	Supervisor	25	23	20	14	14	3	1	50	29	291
2017	Non-supervisor	25	24	17	15	14	5	0	51	30	509
2014	Supervisor	21	20	16	21	19	5	0	42	41	230
2014	Non-supervisor	17	21	20	14	23	5	0	40	39	537
2011	Supervisor	22	25	20	11	14	6	1	51	27	288
2011	Non-supervisor	26	29	14	12	14	4	1	57	28	569
2008	Supervisor	17	28	21	17	14	3	2	47	32	227
2008	Non-supervisor	21	24	17	19	13	6	1	48	34	528

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Supervisor	49	23	28	272
2019	Non-supervisor	42	23	35	504
2018	Supervisor	54	16	29	261
2018	Non-supervisor	50	21	29	450
2017	Supervisor	46	22	32	291
2017	Non-supervisor	51	16	33	510
2014	Supervisor	56	17	28	230
2014	Non-supervisor	50	19	32	536
2011	Supervisor	45	20	35	288
2011	Non-supervisor	49	22	29	569

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Supervisor	6	30	58	3	0	3	138
2019	Non-supervisor	5	34	44	2	9	5	219
2018	Supervisor	4	23	60	5	1	8	142
2018	Non-supervisor	7	21	55	4	5	9	226
2017	Supervisor	6	18	60	4	2	10	135
2017	Non-supervisor	4	19	58	4	11	5	256
2014	Supervisor	9	11	69	5	9999	7	128
2014	Non-supervisor	3	21	60	8	9999	9	267
2011	Supervisor	10	12	69	5	9999	5	131
2011	Non-supervisor	7	26	48	6	9999	13	277

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	45	39	3	4	2	0	7	90	6	270
2019	Non-supervisor	30	42	9	9	6	1	3	75	16	501

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	62	20	6	2	2	1	7	89	5	269
2019	Non-supervisor	51	22	8	4	2	10	3	84	6	502

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	271
2019	Non-supervisor	18	82	504
2018	Supervisor	19	81	261
2018	Non-supervisor	19	81	450

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	45	55	38
2019	Non-supervisor	43	57	91
2018	Supervisor	30	70	50
2018	Non-supervisor	46	54	86

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	64	36	38
2019	Non-supervisor	69	31	91
2018	Supervisor	76	24	50
2018	Non-supervisor	73	27	86

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	0	100	38
2019	Non-supervisor	0	100	91

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	51	49	37
2019	Non-supervisor	36	64	91
2018	Supervisor	45	55	50
2018	Non-supervisor	34	66	86

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	42	58	37
2019	Non-supervisor	40	60	91
2018	Supervisor	53	47	50
2018	Non-supervisor	43	57	86

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	51	49	37
2019	Non-supervisor	48	52	91
2018	Supervisor	45	55	50
2018	Non-supervisor	49	51	86

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	37
2019	Non-supervisor	42	58	91
2018	Supervisor	51	49	50
2018	Non-supervisor	42	58	86

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	55	45	37
2019	Non-supervisor	28	72	91
2018	Supervisor	37	63	50
2018	Non-supervisor	33	67	86

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	59	41	37
2019	Non-supervisor	58	42	91
2018	Supervisor	54	46	50
2018	Non-supervisor	50	50	86

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	37
2019	Non-supervisor	40	60	91
2018	Supervisor	37	63	50
2018	Non-supervisor	29	71	86

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	37
2019	Non-supervisor	100	91
2018	Supervisor	100	50
2018	Non-supervisor	100	86

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	43	57	37
2019	Non-supervisor	50	50	91
2018	Supervisor	47	53	50
2018	Non-supervisor	48	52	86

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	25	75	37
2019	Non-supervisor	21	79	91
2018	Supervisor	39	61	50
2018	Non-supervisor	25	75	86

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	67	33	37
2019	Non-supervisor	48	52	91
2018	Supervisor	61	39	50
2018	Non-supervisor	63	37	86

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	37
2019	Non-supervisor	21	79	91
2018	Supervisor	44	56	50
2018	Non-supervisor	27	73	86

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	13	87	37
2019	Non-supervisor	7	93	91
2018	Supervisor	11	89	50
2018	Non-supervisor	13	87	86

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	12	88	37
2019	Non-supervisor	11	89	91
2018	Supervisor	18	82	50
2018	Non-supervisor	16	84	86

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	17	83	37
2019	Non-supervisor	5	95	91
2018	Supervisor	12	88	50
2018	Non-supervisor	12	88	86

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	15	85	37
2019	Non-supervisor	35	65	91
2018	Supervisor	18	82	50
2018	Non-supervisor	23	77	86

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	20	80	271
2019	Non-supervisor	23	77	504

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	20	19	18	8	6	24	4	55	20	272
2019	Non-supervisor	13	13	18	8	8	31	10	42	27	504
2018	Supervisor	12	20	22	10	8	25	3	44	26	260
2018	Non-supervisor	11	14	21	8	11	29	6	39	29	447
2017	Supervisor	13	18	21	9	9	24	6	44	26	291
2017	Non-supervisor	11	11	17	6	11	35	10	39	30	509
2014	Supervisor	13	19	18	14	12	23	2	42	34	230
2014	Non-supervisor	9	15	17	9	10	31	9	41	31	536

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	39	32	14	4	6	5	1	75	10	270
2019	Non-supervisor	27	26	17	6	8	13	3	63	17	504
2018	Supervisor	26	33	20	8	8	5	1	63	17	261
2018	Non-supervisor	24	30	20	8	9	9	1	59	19	447
2017	Supervisor	26	33	20	7	7	7	0	63	15	291
2017	Non-supervisor	21	28	16	9	9	14	2	59	22	510
2014	Supervisor	21	27	23	13	8	8	0	52	22	230
2014	Non-supervisor	19	29	21	9	8	13	1	56	20	537
2011	Supervisor	25	32	20	9	6	8	1	62	16	287
2011	Non-supervisor	22	29	19	8	6	15	1	61	16	569

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	6	94	272
2019	Non-supervisor	11	89	504
2018	Supervisor	9	91	261
2018	Non-supervisor	8	92	450

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	44	56	17
2019	Non-supervisor	41	59	49
2018	Supervisor	28	72	24
2018	Non-supervisor	36	64	39

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	100	0	17
2019	Non-supervisor	76	24	49
2018	Supervisor	77	23	24
2018	Non-supervisor	83	17	39

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	17
2019	Non-supervisor	100	49
2018	Supervisor	100	24
2018	Non-supervisor	100	39

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	31	69	17
2019	Non-supervisor	23	77	47
2018	Supervisor	21	79	24
2018	Non-supervisor	29	71	39

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	50	50	17
2019	Non-supervisor	22	78	47
2018	Supervisor	27	73	24
2018	Non-supervisor	25	75	39

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	33	67	17
2019	Non-supervisor	11	89	47
2018	Supervisor	30	70	24
2018	Non-supervisor	15	85	39

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Supervisor	100	17
2019	Non-supervisor	100	47
2018	Supervisor	100	24
2018	Non-supervisor	100	39

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	51	49	17
2019	Non-supervisor	29	71	47
2018	Supervisor	22	78	24
2018	Non-supervisor	28	72	39

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	27	73	17
2019	Non-supervisor	56	44	47
2018	Supervisor	62	38	24
2018	Non-supervisor	65	35	39

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	11	89	271
2019	Non-supervisor	9	91	500

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	19	19	4	5	29	5	58	14	270
2019	Non-supervisor	15	12	21	3	6	35	8	48	16	504
2018	Supervisor	11	20	24	4	5	33	2	49	15	260
2018	Non-supervisor	11	14	23	5	5	36	6	43	18	447
2017	Supervisor	16	16	20	4	3	36	6	55	11	291
2017	Non-supervisor	11	10	17	3	4	46	9	46	16	511
2014	Supervisor	15	17	18	2	3	40	4	58	9	230
2014	Non-supervisor	7	11	22	4	4	42	11	38	16	537

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	40	29	15	4	4	7	1	75	9	272
2019	Non-supervisor	29	25	19	3	6	17	1	66	11	504
2018	Supervisor	29	33	20	6	3	7	1	68	10	259
2018	Non-supervisor	23	28	23	6	4	15	1	61	13	447
2017	Supervisor	31	36	18	4	3	9	1	73	7	290
2017	Non-supervisor	25	25	16	5	4	23	1	67	11	509
2014	Supervisor	25	34	19	3	3	15	1	70	8	230
2014	Non-supervisor	20	27	22	4	3	22	2	62	9	537
2011	Supervisor	31	31	21	4	1	11	1	70	6	288
2011	Non-supervisor	25	30	17	4	2	21	0	71	8	562

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	22	30	24	11	13	1	52	24	271
2019	Non-supervisor	24	24	26	11	14	1	48	26	502
2018	Supervisor	17	31	23	16	11	1	49	27	261
2018	Non-supervisor	19	25	20	17	19	2	44	36	449
2017	Supervisor	19	25	24	14	18	1	44	32	290
2017	Non-supervisor	16	24	17	17	24	1	41	42	509

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	11	20	28	23	19	0	30	42	271
2019	Non-supervisor	21	33	25	14	6	1	55	20	502
2018	Supervisor	5	13	30	30	22	0	18	52	261
2018	Non-supervisor	15	26	30	17	11	0	42	28	449
2017	Supervisor	4	22	25	23	27	0	25	50	291
2017	Non-supervisor	18	24	27	17	13	1	43	30	510

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	13	30	28	18	12	0	43	29	271
2019	Non-supervisor	27	33	21	12	5	1	61	17	502
2018	Supervisor	7	19	33	23	19	0	25	42	261
2018	Non-supervisor	18	27	30	15	9	1	45	25	449
2017	Supervisor	7	26	26	21	20	0	32	41	288
2017	Non-supervisor	21	27	24	16	11	1	49	27	507

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	8	19	25	23	25	0	0	27	48	270
2019	Non-supervisor	23	27	21	15	13	0	1	50	29	500
2018	Supervisor	5	12	29	27	26	0	0	17	54	258
2018	Non-supervisor	14	20	25	20	19	2	1	34	40	445
2017	Supervisor	3	17	27	22	31	0	0	20	53	289
2017	Non-supervisor	19	19	23	19	19	0	1	38	38	510

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	28	26	20	13	11	1	55	25	270
2019	Non-supervisor	48	27	12	6	2	4	79	8	497
2018	Supervisor	16	30	27	14	11	2	46	26	260
2018	Non-supervisor	39	28	19	4	7	4	70	11	446
2017	Supervisor	18	26	24	16	13	2	45	30	290
2017	Non-supervisor	37	27	17	7	7	5	67	15	510

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	19	24	25	16	16	0	43	32	271
2019	Non-supervisor	37	31	17	8	7	1	68	15	501
2018	Supervisor	14	24	25	21	16	0	38	37	260
2018	Non-supervisor	30	27	19	12	10	1	58	22	446
2017	Supervisor	14	28	27	17	14	0	42	31	291
2017	Non-supervisor	30	26	21	13	9	1	57	22	508

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	35	25	11	6	0	1	58	17	272
2019	Non-supervisor	27	31	24	10	7	1	1	59	17	496
2018	Supervisor	16	31	27	14	10	0	1	47	25	260
2018	Non-supervisor	21	34	24	11	6	1	2	57	18	447
2017	Supervisor	23	31	25	12	9	1	0	54	21	290
2017	Non-supervisor	23	32	22	12	8	0	2	56	21	509

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	36	26	14	8	0	0	51	23	271
2019	Non-supervisor	24	34	20	13	7	1	1	59	20	498
2018	Supervisor	9	29	32	18	11	0	0	39	29	261
2018	Non-supervisor	21	29	27	14	8	0	0	50	23	449
2017	Supervisor	14	27	28	16	14	0	0	42	31	289
2017	Non-supervisor	20	30	23	14	12	0	1	51	26	509

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	23	33	22	11	10	0	56	21	272
2019	Non-supervisor	27	27	18	15	12	1	55	27	497
2018	Supervisor	13	35	22	17	12	1	49	29	259
2018	Non-supervisor	22	28	25	14	11	0	51	24	447
2017	Supervisor	19	32	24	14	11	0	51	25	290
2017	Non-supervisor	21	26	20	18	13	2	48	32	508

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	48	24	15	5	8	0	0	72	13	272
2019	Non-supervisor	40	25	17	9	7	1	1	66	17	497

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	32	32	19	12	5	0	0	64	17	271
2019	Non-supervisor	39	29	17	9	4	0	1	70	13	498
2018	Supervisor	20	33	28	12	6	0	1	53	18	261
2018	Non-supervisor	32	34	19	8	6	1	1	66	14	444
2017	Supervisor	24	33	24	10	8	0	1	57	18	291
2017	Non-supervisor	32	31	19	9	7	0	2	64	17	505

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	49	24	14	6	5	1	74	11	269
2019	Non-supervisor	56	20	12	6	5	1	78	11	495
2018	Supervisor	48	29	15	3	3	3	79	6	260
2018	Non-supervisor	52	24	12	6	4	2	77	10	443
2017	Supervisor	55	26	11	5	2	1	81	7	291
2017	Non-supervisor	57	21	13	5	3	1	79	8	511

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	11	4	0	3	7	93	3	272
2019	Non-supervisor	70	11	6	3	3	7	87	6	498
2018	Supervisor	69	17	3	2	2	7	92	4	261
2018	Non-supervisor	66	17	7	3	2	4	87	5	447

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	75	11	6	2	4	0	2	89	5	271
2019	Non-supervisor	70	12	6	4	6	0	2	84	10	499
2018	Supervisor	64	17	4	5	6	1	4	85	11	260
2018	Non-supervisor	66	14	6	3	7	0	3	83	10	442
2017	Supervisor	71	13	7	6	2	0	2	85	8	289
2017	Non-supervisor	69	12	6	4	5	1	3	85	9	511

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	56	28	8	4	2	0	85	7	271
2019	Non-supervisor	62	21	9	3	4	1	84	7	498
2018	Supervisor	53	32	10	2	2	1	86	4	259
2018	Non-supervisor	58	25	10	4	2	1	84	6	450
2017	Supervisor	48	33	11	4	2	2	83	6	290
2017	Non-supervisor	57	23	11	3	3	2	82	7	510

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	57	23	9	5	4	0	1	81	10	270
2019	Non-supervisor	58	17	10	7	7	0	1	75	14	496
2018	Supervisor	38	29	14	10	8	1	1	68	18	257
2018	Non-supervisor	52	19	11	9	8	0	1	72	17	448
2017	Supervisor	50	24	11	8	5	0	1	75	13	290
2017	Non-supervisor	54	19	12	7	6	0	2	74	14	510

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	50	26	15	5	2	0	77	8	270
2019	Non-supervisor	63	5	2	0	1	28	96	1	491
2018	Supervisor	41	34	17	3	4	1	76	7	259
2018	Non-supervisor	56	5	1	1	0	36	96	2	446
2017	Supervisor	46	31	16	4	2	1	77	7	290
2017	Non-supervisor	56	6	1	1	1	35	96	2	509

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	69	18	8	3	0	2	89	3	271
2019	Non-supervisor	75	12	3	1	1	6	93	3	498
2018	Supervisor	60	25	10	3	1	2	86	3	258
2018	Non-supervisor	64	17	8	1	1	8	89	3	444
2017	Supervisor	64	23	8	1	1	3	90	2	289
2017	Non-supervisor	64	16	6	1	2	10	90	3	507

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	85	7	4	0	1	0	3	95	1	271
2019	Non-supervisor	68	13	6	3	7	1	2	83	11	497
2018	Supervisor	80	10	4	1	1	1	3	94	2	259
2018	Non-supervisor	66	13	6	6	3	0	5	84	10	449
2017	Supervisor	79	9	5	2	2	0	3	91	4	291
2017	Non-supervisor	67	9	7	4	6	0	6	82	11	511

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	59	23	10	4	2	0	2	84	6	271
2019	Non-supervisor	52	27	11	5	3	0	2	80	9	497
2018	Supervisor	52	27	16	3	2	0	0	80	5	259
2018	Non-supervisor	45	28	12	6	4	1	5	78	10	449
2017	Supervisor	51	28	13	4	0	0	2	82	5	291
2017	Non-supervisor	53	23	13	4	3	0	3	79	7	510

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	6	31	39	16	8	37	24	271
2019	Non-supervisor	16	35	35	11	4	51	14	503
2018	Supervisor	3	23	42	24	8	26	32	260
2018	Non-supervisor	10	32	38	14	6	42	20	451
2017	Supervisor	4	20	43	21	12	24	33	291
2017	Non-supervisor	11	28	38	16	7	39	23	511

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	12	24	41	18	5	23	36	271
2019	Non-supervisor	9	16	39	22	14	36	25	497
2018	Supervisor	17	27	35	16	4	21	44	260
2018	Non-supervisor	13	21	36	22	9	30	34	445
2017	Supervisor	14	26	42	14	3	18	40	290
2017	Non-supervisor	10	23	37	19	10	29	34	509

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	34	44	15	5	2	1	79	7	271
2019	Non-supervisor	30	34	17	9	5	5	67	15	501
2018	Supervisor	29	48	11	8	3	1	77	11	257
2018	Non-supervisor	28	37	19	8	5	3	67	14	448
2017	Supervisor	32	46	9	7	4	1	80	12	291
2017	Non-supervisor	24	39	13	13	6	5	66	20	511

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	21	41	14	14	8	1	63	23	272
2019	Non-supervisor	25	29	19	14	11	2	55	25	501
2018	Supervisor	15	37	20	16	13	0	51	28	258
2018	Non-supervisor	19	33	18	18	10	2	53	29	449
2017	Supervisor	14	38	17	20	11	0	53	31	291
2017	Non-supervisor	17	36	12	17	16	2	54	33	509

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	14	86	272
2019	Non-supervisor	19	81	503
2017	Supervisor	14	86	290
2017	Non-supervisor	18	82	510
2014	Supervisor	14	86	230
2014	Non-supervisor	16	84	536

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	87	13	39
2019	Non-supervisor	74	26	89
2017	Supervisor	78	22	41
2017	Non-supervisor	80	20	95
2014	Supervisor	82	18	32
2014	Non-supervisor	72	28	87

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	60	29	2	6	3	0	89	9	34
2019	Non-supervisor	44	33	4	14	5	0	77	18	63
2017	Supervisor	60	25	3	9	3	0	85	12	32
2017	Non-supervisor	53	34	5	7	0	1	88	7	76
2014	Supervisor	58	34	4	0	4	0	93	4	26
2014	Non-supervisor	54	30	5	10	2	0	84	11	61

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	18	35	26	10	10	0	0	18	82	271
2019	Non-supervisor	24	31	21	11	11	2	0	25	75	501
2018	Supervisor	21	31	25	10	12	1	0	21	79	260
2018	Non-supervisor	23	28	21	13	12	1	2	23	77	450
2017	Supervisor	23	29	19	13	15	2	0	24	76	291
2017	Non-supervisor	20	24	20	16	17	2	1	21	79	509

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	61	39	222
2019	Non-supervisor	63	37	370

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Supervisor	35	65	219
2019	Non-supervisor	43	57	364
2018	Supervisor	31	69	201
2018	Non-supervisor	27	73	334

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	15	22	18	15	21	3	6	41	40	218
2019	Non-supervisor	14	25	16	18	17	3	8	43	39	360
2018	Supervisor	13	23	18	18	23	2	4	38	44	200
2018	Non-supervisor	15	23	19	14	21	2	7	41	39	336
2017	Supervisor	11	17	16	19	25	1	11	31	50	217
2017	Non-supervisor	11	20	13	20	29	2	7	33	53	393

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	5	13	16	20	37	3	6	19	63	217
2019	Non-supervisor	6	17	13	17	38	2	7	25	61	360
2018	Supervisor	2	13	12	18	46	2	7	16	70	200
2018	Non-supervisor	5	12	13	17	48	1	5	18	69	335
2017	Supervisor	2	3	11	17	58	3	7	6	82	216
2017	Non-supervisor	3	6	6	18	61	2	4	10	84	392

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Supervisor	35	19	18	11	14	0	2	56	25	266
2019	Non-supervisor	32	19	17	13	11	0	7	56	26	490
2018	Supervisor	42	16	14	10	12	1	4	61	24	259
2018	Non-supervisor	31	15	16	11	18	1	8	51	32	449

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Safety Canada by Question 32. Are you a supervisor?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment