2019 Public Service Employee Survey Results for Public Safety Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	37	6	11	5	78	15	126
2019	Non-visible minority	31	44	4	16	6	74	22	633
2017	Visible minority	38	46	4	7	4	84	12	115
2017	Non-visible minority	29	50	5	11	5	79	17	683
2014	Visible minority	34	46	3	12	4	81	16	89
2014	Non-visible minority	32	48	4	11	5	80	16	673
2011	Visible minority	29	51	3	14	3	80	17	91
2011	Non-visible minority	39	43	4	11	3	82	14	753
2008	Visible minority	44	41	6	3	6	85	9	71
2008	Non-visible minority	37	46	3	10	4	83	14	681

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	16	4	7	3	0	86	10	127
2019	Non-visible minority	66	18	5	6	4	0	84	10	631
2017	Visible minority	75	15	5	3	2	0	90	5	115
2017	Non-visible minority	60	23	6	7	3	0	84	10	682
2014	Visible minority	79	11	1	7	2	0	90	9	89
2014	Non-visible minority	62	18	5	9	5	0	81	13	673
2011	Visible minority	68	14	6	6	5	1	83	11	90
2011	Non-visible minority	61	20	6	8	4	1	82	12	753
2008	Visible minority	71	22	3	2	3	0	93	5	71
2008	Non-visible minority	59	22	6	8	5	1	81	13	682

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	36	3	8	6	84	13	127
2019	Non-visible minority	47	31	5	9	8	78	17	631
2017	Visible minority	46	36	6	6	6	82	12	115
2017	Non-visible minority	42	36	7	10	6	78	15	680
2014	Visible minority	43	33	8	10	4	77	15	89
2014	Non-visible minority	45	32	7	10	7	76	17	673
2011	Visible minority	44	32	7	15	2	76	17	90
2011	Non-visible minority	46	33	6	9	5	79	14	752

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	41	12	10	9	0	0	69	19	126
2019	Non-visible minority	30	36	13	14	7	0	0	66	20	627
2018	Visible minority	20	47	9	15	8	0	1	68	23	98
2018	Non-visible minority	25	45	9	15	6	0	0	70	21	601
2017	Visible minority	23	36	17	16	9	0	0	58	25	115
2017	Non-visible minority	27	41	10	13	8	0	0	69	21	682
2014	Visible minority	28	36	12	19	3	1	0	64	23	89
2014	Non-visible minority	23	38	12	17	9	0	1	62	27	673
2011	Visible minority	21	42	17	12	9	0	0	62	21	91
2011	Non-visible minority	27	36	14	14	7	1	1	64	22	750
2008	Visible minority	18	45	10	12	10	1	3	67	22	71
2008	Non-visible minority	26	36	15	13	7	0	2	64	21	683

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	40	13	8	2	1	1	77	10	127
2019	Non-visible minority	49	33	8	6	2	0	0	83	9	633
2017	Visible minority	41	43	3	9	3	0	0	85	12	115
2017	Non-visible minority	47	37	6	6	3	0	0	85	9	680
2014	Visible minority	37	40	14	6	3	0	0	77	9	89
2014	Non-visible minority	43	36	9	7	3	1	0	81	10	672

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	34	8	8	7	0	1	77	15	126
2019	Non-visible minority	51	29	9	7	4	0	0	80	11	631
2018	Visible minority	46	30	10	11	3	0	0	76	14	97
2018	Non-visible minority	39	34	11	10	6	0	0	73	16	600
2017	Visible minority	40	30	12	11	7	0	0	70	18	115
2017	Non-visible minority	41	32	8	11	8	1	0	73	19	683
2014	Visible minority	27	37	14	9	13	0	0	64	22	88
2014	Non-visible minority	33	33	11	12	10	0	0	67	22	673
2011	Visible minority	34	38	11	11	5	0	0	72	16	91
2011	Non-visible minority	37	36	12	8	6	0	1	74	14	753

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	39	36	13	8	4	75	11	126
2019	Non-visible minority	43	34	11	7	4	78	11	631
2018	Visible minority	30	39	16	11	4	70	14	98
2018	Non-visible minority	33	44	10	8	5	77	13	599
2017	Visible minority	26	49	9	8	7	76	15	114
2017	Non-visible minority	31	44	9	10	5	76	16	683
2014	Visible minority	27	43	13	11	7	69	18	89
2014	Non-visible minority	28	38	12	12	10	66	22	673
2011	Visible minority	32	39	13	9	7	71	15	91
2011	Non-visible minority	32	40	11	8	7	73	16	752
2008	Visible minority	27	39	16	9	9	66	18	71
2008	Non-visible minority	33	41	11	8	7	75	15	674

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	31	14	5	11	0	70	15	126
2019	Non-visible minority	38	34	12	10	6	0	73	15	634
2018	Visible minority	23	38	10	17	11	0	62	28	98
2018	Non-visible minority	31	33	13	15	9	0	64	23	602
2017	Visible minority	23	43	16	10	9	0	65	19	115
2017	Non-visible minority	32	35	11	13	8	0	68	21	683
2014	Visible minority	19	36	13	19	14	0	54	33	89
2014	Non-visible minority	23	32	16	14	14	0	55	28	673
2011	Visible minority	21	39	13	13	12	1	61	26	90
2011	Non-visible minority	25	37	14	13	10	0	63	23	752

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	39	13	15	6	66	21	124
2019	Non-visible minority	32	38	10	12	7	70	19	631
2018	Visible minority	32	36	14	9	9	68	18	98
2018	Non-visible minority	28	37	14	15	6	65	21	601
2017	Visible minority	20	48	11	12	8	68	21	115
2017	Non-visible minority	25	44	9	14	7	69	22	682

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	39	8	4	4	0	84	8	126
2019	Non-visible minority	48	36	7	4	4	0	85	8	629
2018	Visible minority	50	27	14	6	4	0	76	10	97
2018	Non-visible minority	41	41	10	6	2	0	82	8	603
2017	Visible minority	42	37	6	7	7	0	80	14	115
2017	Non-visible minority	41	37	9	8	4	1	79	12	683
2014	Visible minority	37	35	12	9	7	0	72	16	89
2014	Non-visible minority	36	36	11	11	5	0	73	16	672
2011	Visible minority	34	45	12	9	0	0	79	9	91
2011	Non-visible minority	38	39	11	6	4	1	78	10	752
2008	Visible minority	36	41	9	4	6	3	80	10	71
2008	Non-visible minority	39	38	11	7	5	1	78	12	682

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	42	14	9	6	71	15	125
2019	Non-visible minority	40	34	10	8	8	74	15	633
2018	Visible minority	28	40	12	12	8	68	20	96
2018	Non-visible minority	32	36	12	12	7	68	19	601
2017	Visible minority	20	45	13	10	12	66	22	115
2017	Non-visible minority	34	35	12	11	8	69	19	683

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	35	12	3	2	0	83	5	126
2019	Non-visible minority	54	31	10	3	2	0	85	5	632
2018	Visible minority	52	34	10	1	3	0	86	4	97
2018	Non-visible minority	49	35	11	3	2	0	85	4	598
2017	Visible minority	43	36	9	6	5	0	80	11	114
2017	Non-visible minority	49	37	8	4	2	0	85	7	683
2014	Visible minority	58	24	15	1	2	0	82	3	88
2014	Non-visible minority	56	28	9	3	3	1	84	7	673
2011	Visible minority	45	42	11	2	0	0	87	2	91
2011	Non-visible minority	56	30	10	2	2	0	86	4	754

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	40	20	9	6	0	1	64	15	126
2019	Non-visible minority	38	41	8	8	5	1	0	79	13	631
2018	Visible minority	22	45	8	15	10	0	0	67	25	97
2018	Non-visible minority	31	39	11	12	6	0	0	71	18	601
2017	Visible minority	29	42	9	14	6	1	0	71	20	113
2017	Non-visible minority	34	38	11	10	7	0	0	72	17	681
2014	Visible minority	21	42	13	13	10	0	1	63	24	89
2014	Non-visible minority	25	38	12	13	12	0	0	64	24	673
2011	Visible minority	23	54	11	9	3	0	0	77	12	91
2011	Non-visible minority	34	37	10	12	6	1	0	72	18	755

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	34	15	7	8	0	70	15	126
2019	Non-visible minority	41	34	11	7	6	0	75	13	634
2018	Visible minority	25	36	19	10	9	0	61	19	98
2018	Non-visible minority	35	37	12	10	5	0	72	15	595
2017	Visible minority	31	39	10	11	9	0	70	20	114
2017	Non-visible minority	38	32	14	9	7	0	70	16	683
2014	Visible minority	27	39	11	7	14	2	68	21	89
2014	Non-visible minority	31	33	14	12	10	0	64	23	672

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	42	15	11	6	2	1	68	17	124
2019	Non-visible minority	37	38	12	8	5	0	0	75	13	626
2018	Visible minority	24	43	10	11	11	0	0	67	23	97
2018	Non-visible minority	31	35	15	12	6	0	1	66	19	600
2017	Visible minority	29	46	9	10	6	1	0	75	16	114
2017	Non-visible minority	33	38	11	10	7	0	1	71	17	680
2014	Visible minority	31	35	11	9	14	0	0	66	23	89
2014	Non-visible minority	29	34	15	14	8	0	0	63	22	673
2011	Visible minority	37	22	26	10	4	0	1	60	14	91
2011	Non-visible minority	38	38	9	8	4	1	1	78	13	755

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	37	14	5	4	0	77	8	127
2019	Non-visible minority	47	34	9	7	4	0	80	11	632
2018	Visible minority	36	36	15	6	7	0	73	12	98
2018	Non-visible minority	36	43	11	7	3	0	78	11	602
2017	Visible minority	34	39	15	6	7	0	72	13	113
2017	Non-visible minority	38	38	10	9	5	0	76	14	680
2014	Visible minority	32	37	14	9	7	1	70	16	89
2014	Non-visible minority	33	37	13	9	8	0	70	17	673
2011	Visible minority	39	41	14	4	1	0	80	6	91
2011	Non-visible minority	38	41	9	8	4	0	79	12	754
2008	Visible minority	34	46	8	7	6	0	80	13	71
2008	Non-visible minority	39	42	7	9	3	0	81	12	682

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	40	25	6	3	0	0	65	10	127
2019	Non-visible minority	34	33	18	9	5	0	0	68	14	629
2018	Visible minority	27	36	24	5	8	0	0	63	13	98
2018	Non-visible minority	27	33	22	10	8	0	0	60	18	604
2017	Visible minority	30	37	19	7	7	0	1	67	14	115
2017	Non-visible minority	28	34	20	11	6	0	1	63	17	683
2014	Visible minority	27	33	27	5	10	0	0	59	14	88
2014	Non-visible minority	28	34	18	12	9	0	0	62	20	673
2011	Visible minority	23	42	24	6	4	0	1	65	11	91
2011	Non-visible minority	29	38	18	8	5	0	1	68	14	751
2008	Visible minority	26	44	14	7	7	1	0	71	15	71
2008	Non-visible minority	27	32	20	10	10	0	1	60	20	682

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	10	19	49	15	3	2	3	19	30	126
2019	Non-visible minority	11	25	38	17	9	1	0	26	36	631
2018	Visible minority	13	26	39	16	5	0	1	21	40	98
2018	Non-visible minority	13	28	37	16	5	0	1	21	41	603
2017	Visible minority	16	24	41	12	5	1	2	18	41	115
2017	Non-visible minority	14	27	39	13	5	1	2	18	42	681
2014	Visible minority	11	30	36	17	4	1	0	22	42	89
2014	Non-visible minority	17	25	37	14	5	1	1	20	43	673
2011	Visible minority	14	30	33	14	6	0	4	21	45	91
2011	Non-visible minority	14	23	35	19	6	1	2	26	38	749
2008	Visible minority	17	22	34	16	7	0	4	24	40	71
2008	Non-visible minority	14	30	35	14	5	0	1	19	45	680

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	17	31	19	11	2	6	33	33	125
2019	Non-visible minority	13	24	25	22	14	1	1	37	38	630
2018	Visible minority	16	21	29	17	12	3	1	31	39	98
2018	Non-visible minority	18	25	26	21	8	1	1	29	44	602
2017	Visible minority	20	16	31	14	13	4	3	29	38	115
2017	Non-visible minority	13	23	27	22	10	2	2	33	38	679
2014	Visible minority	19	25	28	12	7	8	1	21	49	89
2014	Non-visible minority	22	27	27	13	8	1	1	22	50	672
2011	Visible minority	17	17	22	27	10	2	6	39	37	91
2011	Non-visible minority	17	15	26	23	14	2	3	39	34	752
2008	Visible minority	18	17	31	15	11	4	4	28	37	71
2008	Non-visible minority	20	27	26	14	8	3	2	24	49	676

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	24	34	17	6	1	1	24	41	127
2019	Non-visible minority	18	24	32	18	6	1	1	25	43	632
2018	Visible minority	17	19	39	19	5	2	0	24	36	96
2018	Non-visible minority	24	25	29	14	5	1	2	19	51	600
2017	Visible minority	21	22	32	15	2	2	5	19	46	115
2017	Non-visible minority	22	24	30	15	5	1	2	21	48	680
2014	Visible minority	31	32	25	5	2	4	1	8	66	89
2014	Non-visible minority	29	27	27	11	4	1	2	16	57	673
2011	Visible minority	23	30	27	12	4	1	2	17	55	90
2011	Non-visible minority	23	26	28	14	5	1	3	20	51	749
2008	Visible minority	26	23	26	11	4	4	6	17	54	71
2008	Non-visible minority	27	28	24	12	5	1	2	18	57	681

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	12	12	41	16	15	3	1	32	25	127
2019	Non-visible minority	8	21	35	24	10	0	2	34	30	623
2018	Visible minority	11	21	33	25	10	2	0	35	32	98
2018	Non-visible minority	17	21	36	18	7	0	1	25	39	599
2017	Visible minority	13	29	33	14	8	1	3	22	44	115
2017	Non-visible minority	15	24	32	19	7	1	2	27	41	676
2014	Visible minority	19	25	29	22	4	1	0	27	44	89
2014	Non-visible minority	17	25	33	16	7	1	1	24	43	673
2011	Visible minority	17	18	31	24	8	1	2	32	36	91
2011	Non-visible minority	14	22	35	19	8	1	2	28	37	752
2008	Visible minority	8	20	33	17	14	1	6	33	31	71
2008	Non-visible minority	17	25	30	20	6	0	2	27	42	679

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	16	22	31	18	6	3	5	26	41	127
2019	Non-visible minority	18	23	25	17	13	2	1	32	42	629
2018	Visible minority	21	26	27	18	6	3	0	25	48	97
2018	Non-visible minority	25	29	25	13	5	2	2	19	56	602
2017	Visible minority	30	18	29	12	6	3	2	19	50	114
2017	Non-visible minority	27	25	25	11	7	2	3	20	54	679
2014	Visible minority	31	28	23	9	6	3	1	16	61	89
2014	Non-visible minority	31	27	22	12	6	1	1	18	59	673
2011	Visible minority	26	27	22	13	8	1	4	22	55	91
2011	Non-visible minority	21	24	26	17	8	1	2	26	47	750
2008	Visible minority	17	23	18	27	8	1	5	38	43	71
2008	Non-visible minority	18	23	29	17	9	2	3	27	43	679

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	25	30	14	8	4	1	23	45	126
2019	Non-visible minority	22	27	24	15	9	2	1	25	50	629
2018	Visible minority	23	29	25	12	8	3	0	20	54	98
2018	Non-visible minority	27	28	24	12	5	2	2	18	57	600
2017	Visible minority	22	24	23	16	8	3	3	26	50	115
2017	Non-visible minority	22	24	30	12	7	1	2	21	48	681
2014	Visible minority	14	16	28	22	3	4	13	30	36	88
2014	Non-visible minority	18	21	32	17	9	1	2	27	40	672
2011	Visible minority	20	17	24	18	12	3	7	33	41	91
2011	Non-visible minority	15	19	27	24	10	2	3	36	36	750
2008	Visible minority	17	26	21	19	8	4	4	30	47	71
2008	Non-visible minority	24	26	27	12	6	2	3	19	52	680

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	19	35	19	8	4	1	28	35	127
2019	Non-visible minority	16	22	36	17	7	2	1	24	39	628
2018	Visible minority	12	29	34	16	8	2	0	24	41	98
2018	Non-visible minority	25	26	31	12	4	1	1	17	52	604
2017	Visible minority	22	22	35	12	3	2	3	16	47	115
2017	Non-visible minority	21	23	31	12	7	3	2	21	46	683
2014	Visible minority	24	22	28	13	6	4	3	21	49	88
2014	Non-visible minority	27	26	29	12	6	1	1	18	53	673

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	20	28	18	12	1	1	30	41	127
2019	Non-visible minority	22	26	32	13	6	0	0	19	48	632

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	74	18	2	5	1	0	92	6	126
2019	Non-visible minority	72	15	7	4	2	1	87	6	634
2017	Visible minority	73	19	4	3	1	0	92	4	115
2017	Non-visible minority	72	15	6	4	2	1	88	6	683
2014	Visible minority	80	13	3	3	1	0	92	4	89
2014	Non-visible minority	71	16	4	5	3	1	88	8	672
2011	Visible minority	70	16	8	3	1	2	88	5	90
2011	Non-visible minority	69	16	5	5	2	2	87	8	751
2008	Visible minority	67	11	4	4	7	7	83	13	71
2008	Non-visible minority	66	16	6	6	3	3	84	10	680

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	33	12	13	5	9	7	65	21	126
2019	Non-visible minority	39	26	13	7	8	3	3	70	16	633
2018	Visible minority	19	30	18	8	14	6	4	55	25	97
2018	Non-visible minority	25	33	16	11	7	6	3	63	20	602
2017	Visible minority	22	29	14	15	14	2	5	55	31	113
2017	Non-visible minority	30	31	12	10	8	5	3	66	20	683
2014	Visible minority	21	29	20	11	10	4	5	55	23	89
2014	Non-visible minority	30	31	12	11	10	3	3	65	22	673

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	27	14	9	7	0	71	15	127
2019	Non-visible minority	53	24	6	9	7	0	77	17	634
2018	Visible minority	41	27	8	7	15	2	69	22	97
2018	Non-visible minority	49	25	7	12	6	1	74	18	601
2017	Visible minority	35	27	13	13	12	0	62	25	115
2017	Non-visible minority	49	27	7	9	9	0	76	18	683
2014	Visible minority	37	22	18	16	7	0	59	22	89
2014	Non-visible minority	41	26	9	13	10	1	68	23	673

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	32	5	7	5	0	83	12	127
2019	Non-visible minority	56	28	5	6	5	0	84	11	631
2018	Visible minority	46	35	4	9	7	0	80	16	96
2018	Non-visible minority	51	32	6	6	4	1	84	10	600
2017	Visible minority	41	30	10	13	6	0	71	19	113
2017	Non-visible minority	50	32	7	7	4	0	82	11	681
2014	Visible minority	40	31	9	13	7	0	71	19	89
2014	Non-visible minority	43	33	9	9	5	0	77	14	673

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	45	36	8	4	6	1	0	82	11	127
2019	Non-visible minority	52	31	8	5	3	0	0	84	8	634
2018	Visible minority	38	37	11	7	5	0	2	76	12	97
2018	Non-visible minority	43	40	8	6	2	0	0	84	9	601

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	22	9	5	8	0	1	78	13	127
2019	Non-visible minority	54	23	10	4	4	1	3	81	9	631

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	34	8	5	10	1	0	77	15	125
2019	Non-visible minority	43	31	10	7	7	0	1	76	14	631
2018	Visible minority	35	43	9	3	10	0	0	78	13	95
2018	Non-visible minority	40	34	10	11	5	0	0	74	16	601
2017	Visible minority	42	34	6	9	8	0	1	77	17	115
2017	Non-visible minority	39	38	8	8	6	1	0	78	14	683
2014	Visible minority	41	24	10	13	10	1	0	67	23	89
2014	Non-visible minority	39	32	10	9	9	0	0	72	18	673
2011	Visible minority	34	31	10	14	11	0	0	65	25	91
2011	Non-visible minority	37	34	11	10	6	0	1	72	17	754
2008	Visible minority	29	32	10	14	15	0	0	61	29	71
2008	Non-visible minority	34	33	11	11	9	1	1	68	21	683

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	23	7	9	7	2	5	75	17	125
2019	Non-visible minority	51	27	9	5	5	1	2	80	11	631
2018	Visible minority	43	33	9	9	7	0	0	76	16	96
2018	Non-visible minority	46	29	11	8	5	1	0	76	13	601
2017	Visible minority	38	36	14	4	7	1	0	75	11	115
2017	Non-visible minority	47	29	8	7	6	2	1	79	13	682
2014	Visible minority	39	27	13	11	8	3	0	67	20	89
2014	Non-visible minority	44	27	11	7	7	2	1	73	15	673
2011	Visible minority	42	21	12	12	11	1	0	64	23	90
2011	Non-visible minority	41	30	12	7	6	2	1	74	14	754
2008	Visible minority	31	28	13	11	11	3	3	63	23	71
2008	Non-visible minority	45	26	9	9	7	4	1	74	17	683

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	23	11	7	10	0	2	71	17	125
2019	Non-visible minority	48	29	8	7	6	0	2	79	13	631
2018	Visible minority	41	29	9	12	8	0	0	70	20	96
2018	Non-visible minority	43	30	11	8	7	0	0	74	15	598
2017	Visible minority	42	32	10	11	5	1	0	74	16	115
2017	Non-visible minority	46	29	8	10	6	1	1	76	16	682
2014	Visible minority	31	36	13	11	8	1	0	68	19	89
2014	Non-visible minority	43	28	9	11	8	0	0	71	19	673
2011	Visible minority	38	31	11	10	11	0	0	69	21	91
2011	Non-visible minority	40	32	9	11	7	0	1	73	18	753
2008	Visible minority	31	30	12	8	17	0	1	62	26	71
2008	Non-visible minority	39	31	8	11	9	1	1	71	21	683

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	87	10	1	1	1	1	97	2	127
2019	Non-visible minority	81	9	5	3	2	1	91	5	627
2017	Visible minority	82	12	3	2	2	0	94	3	115
2017	Non-visible minority	81	12	3	2	2	1	93	4	683
2014	Visible minority	82	14	2	0	2	0	96	2	89
2014	Non-visible minority	77	11	4	4	2	2	91	6	673
2011	Visible minority	71	13	7	2	3	2	87	6	91
2011	Non-visible minority	74	14	5	3	3	1	90	6	752
2008	Visible minority	80	12	3	4	1	0	92	5	71
2008	Non-visible minority	79	10	4	3	2	2	91	5	682

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	17	7	4	6	2	3	81	11	125
2019	Non-visible minority	60	18	7	5	4	2	4	83	9	629
2017	Visible minority	47	25	9	4	5	7	3	80	10	115
2017	Non-visible minority	50	21	5	6	7	4	7	79	15	681
2014	Visible minority	42	20	12	7	3	4	11	73	12	89
2014	Non-visible minority	38	18	11	8	10	6	9	66	21	673
2011	Visible minority	31	31	8	10	9	3	9	70	21	91
2011	Non-visible minority	35	22	12	9	11	4	7	65	22	754

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	15	9	3	4	2	84	7	126
2019	Non-visible minority	67	20	5	3	4	1	88	7	633
2018	Visible minority	47	27	7	10	7	2	76	17	96
2018	Non-visible minority	61	21	7	5	5	1	82	10	601
2017	Visible minority	47	31	9	5	7	1	79	12	115
2017	Non-visible minority	60	24	7	3	4	1	85	8	682

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	26	4	9	8	1	79	16	126
2019	Non-visible minority	53	28	8	5	6	0	81	11	633
2018	Visible minority	47	24	12	6	9	2	73	15	96
2018	Non-visible minority	47	27	11	9	6	0	74	15	597
2017	Visible minority	49	26	9	8	8	0	74	17	115
2017	Non-visible minority	51	26	9	6	7	0	78	13	681
2014	Visible minority	43	26	14	3	12	1	70	16	89
2014	Non-visible minority	43	29	9	8	10	0	73	18	671

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	38	19	3	4	0	8	72	7	27
2019	Non-visible minority	19	49	15	11	4	1	2	69	16	240

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	33	26	14	11	6	10	0	66	19	127
2019	Non-visible minority	35	33	12	9	6	4	0	71	16	627
2018	Visible minority	23	30	22	12	6	6	0	57	20	97
2018	Non-visible minority	25	32	16	13	8	5	0	60	23	604
2017	Visible minority	28	29	16	9	11	7	0	62	22	115
2017	Non-visible minority	28	37	12	9	10	4	0	68	20	683
2014	Visible minority	19	29	13	10	15	12	1	56	29	89
2014	Non-visible minority	14	30	19	15	14	8	0	48	31	673
2011	Visible minority	29	23	15	11	12	8	1	57	26	91
2011	Non-visible minority	26	29	20	10	9	7	0	59	20	752

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	29	18	10	9	3	0	63	19	127
2019	Non-visible minority	30	35	15	12	8	1	0	65	20	628
2018	Visible minority	24	28	24	12	12	0	0	53	24	98
2018	Non-visible minority	23	30	15	17	12	3	0	55	30	604
2017	Visible minority	25	31	18	11	15	1	0	56	26	114
2017	Non-visible minority	26	36	13	12	12	1	0	63	24	682
2014	Visible minority	18	24	20	16	16	5	1	45	34	89
2014	Non-visible minority	13	30	18	19	17	2	0	44	37	671
2011	Visible minority	31	25	20	11	12	1	0	56	24	90
2011	Non-visible minority	24	32	18	11	13	2	0	57	25	751
2008	Visible minority	19	31	17	19	11	3	0	52	31	71
2008	Non-visible minority	18	31	16	18	14	4	0	51	33	678

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	23	21	15	10	7	0	51	27	124
2019	Non-visible minority	20	37	16	15	10	2	0	58	26	627
2018	Visible minority	18	23	26	17	12	4	0	43	30	98
2018	Non-visible minority	14	30	18	20	14	4	0	46	36	600
2017	Visible minority	19	24	21	17	15	4	0	44	34	115
2017	Non-visible minority	18	31	17	17	12	4	0	52	30	683
2014	Visible minority	10	21	22	22	16	9	0	34	42	88
2014	Non-visible minority	9	27	18	23	19	4	0	37	44	673
2011	Visible minority	14	35	14	17	12	7	0	53	32	91
2011	Non-visible minority	16	34	18	17	11	4	0	52	29	754
2008	Visible minority	11	32	19	18	10	8	3	48	31	71
2008	Non-visible minority	9	26	18	24	16	7	0	39	43	682

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	20	25	22	17	12	3	47	30	127
2019	Non-visible minority	19	32	17	19	12	0	52	31	629
2018	Visible minority	15	32	18	20	10	4	49	31	98
2018	Non-visible minority	13	29	18	24	15	2	43	39	604
2017	Visible minority	20	23	17	21	17	2	44	38	115
2017	Non-visible minority	17	33	13	19	15	4	52	35	682
2014	Visible minority	11	27	14	27	14	8	41	44	89
2014	Non-visible minority	7	29	17	24	20	3	37	45	673
2011	Visible minority	14	28	16	23	18	1	43	41	91
2011	Non-visible minority	16	34	18	18	13	2	50	31	754
2008	Visible minority	14	40	8	20	17	1	54	37	71
2008	Non-visible minority	14	29	16	24	15	3	43	40	682

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	32	8	7	3	2	1	81	10	127
2019	Non-visible minority	39	29	19	5	3	4	1	72	9	632

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	36	17	11	4	1	1	67	16	127
2019	Non-visible minority	26	42	15	10	6	0	0	69	16	632
2018	Visible minority	20	47	16	12	5	0	0	67	17	97
2018	Non-visible minority	21	40	20	12	5	1	0	62	18	601
2017	Visible minority	24	36	19	13	5	3	0	62	19	114
2017	Non-visible minority	25	44	15	8	6	1	0	70	14	680
2014	Visible minority	25	37	24	4	7	3	1	64	12	89
2014	Non-visible minority	23	39	18	12	6	2	0	63	19	673
2011	Visible minority	45	34	11	8	2	0	0	79	10	91
2011	Non-visible minority	43	37	10	6	3	1	1	81	9	751

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	13	25	26	10	11	14	0	45	25	126
2019	Non-visible minority	13	35	19	20	10	3	0	50	31	631

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	30	23	9	5	7	4	58	16	127
2019	Non-visible minority	30	35	14	11	6	2	1	68	18	632
2018	Visible minority	23	39	13	13	8	2	2	64	23	97
2018	Non-visible minority	28	36	16	11	6	2	1	67	17	603
2017	Visible minority	25	32	20	12	7	4	0	60	20	114
2017	Non-visible minority	34	37	11	10	6	2	1	72	16	681
2014	Visible minority	29	31	15	10	9	6	1	64	20	89
2014	Non-visible minority	32	35	12	11	6	4	1	70	18	673
2011	Visible minority	27	24	16	11	13	4	3	56	27	91
2011	Non-visible minority	34	33	12	9	5	6	2	72	15	748
2008	Visible minority	27	28	10	14	10	9	1	61	27	72
2008	Non-visible minority	29	34	12	11	7	6	1	68	19	682

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	30	32	22	8	6	1	63	15	125
2019	Non-visible minority	32	35	18	7	5	2	69	12	630
2018	Visible minority	24	41	18	11	5	2	66	16	98
2018	Non-visible minority	28	39	19	6	7	1	68	13	601

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	17	13	18	14	15	16	7	38	38	125
2019	Non-visible minority	18	20	21	14	13	10	4	45	31	631
2018	Visible minority	15	17	20	17	19	10	2	37	41	98
2018	Non-visible minority	13	19	20	15	18	12	2	37	39	603
2017	Visible minority	12	12	20	20	21	11	3	28	48	115
2017	Non-visible minority	13	23	16	16	15	14	3	44	37	681
2014	Visible minority	8	16	18	15	23	16	4	30	47	89
2014	Non-visible minority	12	17	18	19	22	9	2	33	46	673
2011	Visible minority	16	12	12	21	21	13	5	34	51	91
2011	Non-visible minority	12	16	19	15	18	13	6	35	41	751

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	23	16	19	14	3	2	49	34	127
2019	Non-visible minority	18	39	15	15	11	2	0	58	26	634
2018	Visible minority	15	26	20	15	20	4	0	42	37	97
2018	Non-visible minority	17	31	18	19	13	2	0	49	33	601
2017	Visible minority	20	28	20	11	14	6	0	51	27	115
2017	Non-visible minority	23	36	15	13	9	4	0	62	23	680
2014	Visible minority	21	24	19	15	17	5	0	47	33	89
2014	Non-visible minority	14	28	16	18	22	2	0	42	41	671
2011	Visible minority	20	24	25	14	14	3	0	46	29	90
2011	Non-visible minority	21	33	13	16	13	2	1	56	30	751
2008	Visible minority	13	37	20	18	12	0	0	50	30	71
2008	Non-visible minority	22	34	16	15	11	2	1	57	26	683

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	21	19	17	21	16	6	0	43	39	127
2019	Non-visible minority	22	31	15	12	18	1	1	54	31	633
2018	Visible minority	15	20	17	16	26	6	1	37	45	98
2018	Non-visible minority	15	28	15	17	20	3	2	45	38	601
2017	Visible minority	14	22	17	20	25	2	0	37	46	115
2017	Non-visible minority	19	29	13	14	19	3	3	51	35	683
2014	Visible minority	12	19	10	22	29	6	1	34	55	89
2014	Non-visible minority	11	19	11	23	33	2	2	31	57	673
2011	Visible minority	17	25	18	20	17	3	0	44	38	91
2011	Non-visible minority	15	24	17	17	23	1	2	41	41	752
2008	Visible minority	21	28	12	15	13	7	4	56	31	71
2008	Non-visible minority	19	31	16	13	15	3	2	53	30	680

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	24	12	3	3	2	5	80	7	127
2019	Non-visible minority	51	26	12	6	3	0	2	79	8	631

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	15	12	4	14	4	12	64	22	127
2019	Non-visible minority	52	11	8	8	9	1	11	72	19	632

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	25	13	10	8	2	4	66	20	127
2019	Non-visible minority	47	21	17	8	4	1	2	71	12	632

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	18	21	10	13	4	5	51	25	126
2019	Non-visible minority	41	21	18	7	8	2	2	65	16	629

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	48	10	11	3	10	2	15	70	17	126
2019	Non-visible minority	59	9	8	5	7	3	9	78	13	630

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	12	3	3	1	3	7	93	4	127
2019	Non-visible minority	73	12	6	2	2	2	3	89	4	629

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	6	14	1	5	10	10	74	9	126
2019	Non-visible minority	80	6	6	1	3	2	3	90	4	629

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	11	9	1	1	1	18	87	2	127
2019	Non-visible minority	80	5	3	2	2	1	7	92	4	629

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	37	26	10	4	8	0	56	15	127
2019	Non-visible minority	25	41	17	11	3	2	0	68	14	631
2018	Visible minority	14	35	27	11	7	6	0	52	19	98
2018	Non-visible minority	19	40	19	12	6	3	0	61	19	603
2017	Visible minority	15	38	20	15	9	2	1	54	25	114
2017	Non-visible minority	22	39	19	9	7	4	0	63	17	683

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	33	16	9	7	7	67	16	126
2019	Non-visible minority	40	37	12	7	3	1	77	11	629
2018	Visible minority	28	36	15	8	6	6	68	16	98
2018	Non-visible minority	31	42	14	7	3	2	75	10	600
2017	Visible minority	29	42	14	7	7	1	72	14	113
2017	Non-visible minority	35	41	10	7	4	3	78	12	681
2014	Visible minority	24	30	21	7	10	8	58	18	89
2014	Non-visible minority	31	37	16	7	4	4	72	12	673
2011	Visible minority	29	32	18	5	8	8	66	14	91
2011	Non-visible minority	29	41	15	7	4	4	72	12	753

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	34	14	9	4	4	73	13	126
2019	Non-visible minority	47	32	12	3	4	2	80	8	631
2018	Visible minority	29	28	24	8	5	6	61	14	98
2018	Non-visible minority	36	39	14	5	3	3	78	8	599
2017	Visible minority	26	35	18	7	11	4	63	18	114
2017	Non-visible minority	38	35	13	4	4	6	78	8	681
2014	Visible minority	18	36	21	1	10	13	62	13	89
2014	Non-visible minority	36	32	19	4	2	7	73	6	671

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	38	8	7	3	0	0	83	10	126
2019	Non-visible minority	49	35	8	5	3	0	0	84	8	632
2018	Visible minority	40	34	14	7	4	0	1	74	12	98
2018	Non-visible minority	38	42	11	5	4	0	0	80	9	598
2017	Visible minority	38	37	10	8	7	0	0	75	15	115
2017	Non-visible minority	43	37	9	7	4	0	0	81	11	682
2014	Visible minority	33	31	17	3	9	4	1	69	13	89
2014	Non-visible minority	35	37	13	8	6	1	0	72	14	673
2011	Visible minority	38	38	15	4	4	0	0	76	9	91
2011	Non-visible minority	37	38	12	6	5	0	1	76	12	755
2008	Visible minority	29	47	8	7	6	2	0	78	14	70
2008	Non-visible minority	34	38	12	9	7	0	0	71	17	682

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	35	18	13	8	0	61	21	127
2019	Non-visible minority	35	28	17	11	9	0	64	20	632
2018	Visible minority	24	33	17	9	16	0	58	25	98
2018	Non-visible minority	25	28	21	15	11	0	53	26	600
2017	Visible minority	21	34	22	6	17	0	55	23	115
2017	Non-visible minority	27	30	18	13	12	0	58	24	682
2014	Visible minority	17	37	18	10	16	2	55	26	89
2014	Non-visible minority	15	31	17	19	18	1	45	37	673
2011	Visible minority	24	34	20	11	8	3	60	19	91
2011	Non-visible minority	22	33	20	12	12	1	56	24	753

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	34	20	11	9	0	60	20	127
2019	Non-visible minority	35	32	13	12	7	0	68	19	632
2018	Visible minority	26	35	19	7	13	0	61	20	97
2018	Non-visible minority	25	33	19	14	9	0	58	23	596
2017	Visible minority	21	40	16	8	15	0	61	22	114
2017	Non-visible minority	29	35	13	14	9	0	64	23	683
2014	Visible minority	15	40	14	14	17	1	55	31	89
2014	Non-visible minority	17	32	16	20	15	0	49	35	673
2011	Visible minority	26	40	17	8	9	1	67	17	91
2011	Non-visible minority	24	40	14	11	10	0	64	21	754
2008	Visible minority	22	40	22	4	9	3	63	13	72
2008	Non-visible minority	22	34	17	15	11	0	56	26	683

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	21	18	14	11	6	2	54	27	126
2019	Non-visible minority	34	24	15	14	11	2	0	59	25	632
2018	Visible minority	24	22	18	15	17	4	0	48	33	98
2018	Non-visible minority	24	24	21	15	13	4	1	49	29	600
2017	Visible minority	13	29	17	19	18	3	0	44	39	115
2017	Non-visible minority	27	23	19	14	13	4	1	53	28	681
2014	Visible minority	13	27	24	10	19	7	0	43	32	89
2014	Non-visible minority	19	20	18	17	21	5	0	41	40	673
2011	Visible minority	25	24	17	13	15	7	0	52	30	90
2011	Non-visible minority	25	28	16	11	14	4	1	56	27	755
2008	Visible minority	23	22	19	21	11	5	0	47	33	71
2008	Non-visible minority	19	26	18	18	13	5	1	48	33	683

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	46	15	39	127
2019	Non-visible minority	44	25	31	634
2018	Visible minority	60	13	27	98
2018	Non-visible minority	50	20	29	604
2017	Visible minority	60	12	28	114
2017	Non-visible minority	47	20	33	683
2014	Visible minority	52	21	27	89
2014	Non-visible minority	51	18	31	672
2011	Visible minority	44	20	36	91
2011	Non-visible minority	48	22	30	754

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	3	27	50	3	11	6	59
2019	Non-visible minority	6	33	49	3	5	4	293
2018	Visible minority	0	25	61	6	3	6	57
2018	Non-visible minority	7	21	56	4	4	9	309
2017	Visible minority	1	17	67	3	9	3	67
2017	Non-visible minority	5	19	57	4	7	7	321
2014	Visible minority	5	22	52	9	9999	13	46
2014	Non-visible minority	5	17	64	7	9999	7	346
2011	Visible minority	0	17	60	13	9999	10	40
2011	Non-visible minority	8	22	54	5	9999	11	363

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	36	8	11	3	2	5	75	16	125
2019	Non-visible minority	35	42	6	7	5	0	5	81	12	631

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	47	23	5	6	2	13	4	84	9	126
2019	Non-visible minority	57	21	8	3	2	5	5	86	5	630

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	23	77	127
2019	Non-visible minority	16	84	633
2018	Visible minority	29	71	98
2018	Non-visible minority	18	82	604

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	51	49	31
2019	Non-visible minority	41	59	96
2018	Visible minority	61	39	28
2018	Non-visible minority	36	64	107

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	66	34	31
2019	Non-visible minority	68	32	96
2018	Visible minority	75	25	28
2018	Non-visible minority	73	27	107

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	31
2019	Non-visible minority	0	100	96

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	36	64	30
2019	Non-visible minority	42	58	96
2018	Visible minority	35	65	28
2018	Non-visible minority	39	61	107

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	37	63	30
2019	Non-visible minority	43	57	96
2018	Visible minority	54	46	28
2018	Non-visible minority	44	56	107

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	37	63	30
2019	Non-visible minority	52	48	96
2018	Visible minority	43	57	28
2018	Non-visible minority	49	51	107

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	38	62	30
2019	Non-visible minority	40	60	96
2018	Visible minority	49	51	28
2018	Non-visible minority	44	56	107

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	30
2019	Non-visible minority	40	60	96
2018	Visible minority	44	56	28
2018	Non-visible minority	31	69	107

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	51	49	30
2019	Non-visible minority	62	38	96
2018	Visible minority	77	23	28
2018	Non-visible minority	43	57	107

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	30
2019	Non-visible minority	41	59	96
2018	Visible minority	40	60	28
2018	Non-visible minority	30	70	107

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	30
2019	Non-visible minority	100	96
2018	Visible minority	100	28
2018	Non-visible minority	100	107

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	46	54	30
2019	Non-visible minority	48	52	96
2018	Visible minority	49	51	28
2018	Non-visible minority	47	53	107

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	30
2019	Non-visible minority	21	79	96
2018	Visible minority	29	71	28
2018	Non-visible minority	30	70	107

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	56	44	30
2019	Non-visible minority	52	48	96
2018	Visible minority	67	33	28
2018	Non-visible minority	61	39	107

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	37	63	30
2019	Non-visible minority	21	79	96
2018	Visible minority	45	55	28
2018	Non-visible minority	29	71	107

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	30
2019	Non-visible minority	5	95	96

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	24	76	30
2019	Non-visible minority	8	92	96

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	30
2019	Non-visible minority	11	89	96

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	30
2019	Non-visible minority	32	68	96

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	26	74	126
2019	Non-visible minority	21	79	634

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	9	17	7	12	29	12	40	32	127
2019	Non-visible minority	15	16	18	8	7	27	8	49	24	634
2018	Visible minority	12	16	26	9	12	21	5	37	28	98
2018	Non-visible minority	11	16	20	9	9	29	5	42	27	600
2017	Visible minority	12	20	17	8	9	26	9	48	26	115
2017	Non-visible minority	12	12	18	7	10	32	9	41	28	681
2014	Visible minority	8	14	14	7	18	28	11	37	40	88
2014	Non-visible minority	11	17	18	11	9	28	6	42	31	673

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	18	19	6	8	12	3	61	17	127
2019	Non-visible minority	31	30	15	5	7	9	2	69	14	632
2018	Visible minority	24	26	21	8	11	10	0	56	22	98
2018	Non-visible minority	25	32	19	8	8	7	1	62	17	601
2017	Visible minority	17	28	25	7	8	12	3	53	18	115
2017	Non-visible minority	24	30	16	9	8	11	1	62	19	682
2014	Visible minority	18	25	22	8	13	10	4	50	24	89
2014	Non-visible minority	19	29	22	11	7	11	1	55	20	673
2011	Visible minority	17	26	25	7	10	13	2	51	20	91
2011	Non-visible minority	24	31	19	8	5	12	1	63	15	754

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	127
2019	Non-visible minority	7	93	634
2018	Visible minority	16	84	98
2018	Non-visible minority	7	93	604

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	51	49	23
2019	Non-visible minority	36	64	41
2018	Visible minority	50	50	16
2018	Non-visible minority	27	73	46

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	23
2019	Non-visible minority	100	41
2018	Visible minority	100	16
2018	Non-visible minority	100	46

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	41	59	23
2019	Non-visible minority	20	80	40
2018	Visible minority	69	31	16
2018	Non-visible minority	15	85	46

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	23
2019	Non-visible minority	0	100	40
2018	Visible minority	38	62	16
2018	Non-visible minority	0	100	46

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	32	68	23
2019	Non-visible minority	33	67	40

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	Visible minority	100	23
2019	Non-visible minority	100	40
2018	Visible minority	100	16
2018	Non-visible minority	100	46

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	35	65	23
2019	Non-visible minority	32	68	40

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	27	73	23
2019	Non-visible minority	11	89	40

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	33	67	23
2019	Non-visible minority	59	41	40

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	17	83	125
2019	Non-visible minority	8	92	633

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	9	19	6	9	31	10	41	26	127
2019	Non-visible minority	16	16	20	3	4	33	7	54	13	632
2018	Visible minority	12	13	30	3	9	28	5	38	17	98
2018	Non-visible minority	11	17	22	5	4	36	5	47	16	600
2017	Visible minority	8	13	24	9	6	33	7	36	24	115
2017	Non-visible minority	14	12	17	3	3	44	8	54	11	683
2014	Visible minority	9	14	18	3	10	33	12	42	25	89
2014	Non-visible minority	9	13	21	3	3	42	9	45	12	673

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	19	14	7	10	21	1	61	21	127
2019	Non-visible minority	33	28	19	2	4	12	1	71	8	634
2018	Visible minority	18	24	27	6	8	17	1	51	16	98
2018	Non-visible minority	27	31	21	6	3	11	1	65	11	599
2017	Visible minority	17	25	20	9	6	23	0	55	19	114
2017	Non-visible minority	29	30	16	4	3	17	1	72	8	681
2014	Visible minority	20	26	19	1	13	20	1	58	17	89
2014	Non-visible minority	22	30	21	4	2	20	2	66	7	673
2011	Visible minority	26	21	24	4	6	20	0	58	12	90
2011	Non-visible minority	28	32	17	4	2	17	0	73	7	750

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	21	25	12	16	1	2	45	29	126
2019	Non-visible minority	23	26	25	11	13	0	1	50	25	632
2018	Visible minority	25	28	17	13	16	0	2	54	29	98
2018	Non-visible minority	17	27	22	17	16	0	1	44	34	603
2017	Visible minority	20	24	23	14	17	0	2	46	31	115
2017	Non-visible minority	16	25	19	16	23	0	1	41	40	680

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	15	30	24	23	7	1	1	46	30	127
2019	Non-visible minority	18	28	27	16	11	0	0	47	26	632
2018	Visible minority	13	20	33	19	14	0	0	33	33	98
2018	Non-visible minority	11	22	29	22	15	0	0	34	37	603
2017	Visible minority	16	18	31	18	16	0	2	34	34	115
2017	Non-visible minority	13	24	26	19	18	0	0	37	37	682

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	32	22	17	6	1	3	52	25	127
2019	Non-visible minority	23	32	24	12	8	0	0	56	20	631
2018	Visible minority	15	22	34	14	13	0	1	38	28	98
2018	Non-visible minority	14	24	31	18	12	0	0	38	31	603
2017	Visible minority	18	21	25	21	14	0	2	39	36	115
2017	Non-visible minority	16	28	25	17	14	0	1	44	31	676

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	18	23	21	17	19	1	1	41	37	126
2019	Non-visible minority	18	24	23	18	16	0	0	42	34	629
2018	Visible minority	12	20	27	18	22	2	0	32	40	98
2018	Non-visible minority	10	17	26	24	21	1	1	28	46	596
2017	Visible minority	20	15	23	20	20	0	2	35	41	115
2017	Non-visible minority	13	19	25	20	23	0	0	32	44	680

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	25	17	8	5	1	6	67	14	127
2019	Non-visible minority	42	27	15	8	5	0	3	71	14	626
2018	Visible minority	43	16	26	3	11	0	2	60	14	97
2018	Non-visible minority	29	31	21	8	7	0	3	62	16	600
2017	Visible minority	21	26	28	8	12	0	5	49	21	115
2017	Non-visible minority	32	27	18	11	8	0	3	62	20	681

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	27	23	7	10	1	2	59	18	126
2019	Non-visible minority	31	29	19	11	10	0	0	60	21	631
2018	Visible minority	36	16	23	12	11	2	0	53	24	96
2018	Non-visible minority	23	28	21	15	12	0	1	51	28	601
2017	Visible minority	19	25	27	10	18	0	1	44	29	115
2017	Non-visible minority	26	27	22	15	10	0	0	53	25	680

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	31	25	21	12	8	2	1	58	21	125
2019	Non-visible minority	24	34	25	10	6	1	1	59	16	628
2018	Visible minority	19	33	24	11	7	2	3	56	19	96
2018	Non-visible minority	20	33	26	13	7	0	1	53	20	602
2017	Visible minority	18	33	20	16	12	0	2	52	28	115
2017	Non-visible minority	24	31	24	11	8	1	1	56	20	680

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	33	22	13	7	1	1	57	20	125
2019	Non-visible minority	21	34	23	14	7	1	0	56	21	629
2018	Visible minority	22	27	29	16	5	1	0	50	21	97
2018	Non-visible minority	16	29	29	15	10	0	0	46	25	604
2017	Visible minority	15	26	24	18	14	0	3	42	33	115
2017	Non-visible minority	19	30	25	14	12	0	1	49	26	679

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	24	27	16	18	13	1	1	52	31	124
2019	Non-visible minority	26	30	20	13	10	0	0	56	24	630
2018	Visible minority	21	29	27	12	11	1	0	50	23	97
2018	Non-visible minority	19	31	24	15	11	0	1	50	26	600
2017	Visible minority	18	25	22	17	15	0	3	45	33	115
2017	Non-visible minority	21	28	21	17	12	0	1	50	29	679

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	18	23	9	7	1	1	60	17	125
2019	Non-visible minority	43	26	15	8	7	0	0	70	15	629

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	40	24	18	14	3	1	1	64	17	124
2019	Non-visible minority	36	32	18	9	5	0	1	68	14	630
2018	Visible minority	28	30	26	6	7	2	1	59	14	97
2018	Non-visible minority	28	34	22	10	6	0	1	62	16	599
2017	Visible minority	30	29	18	10	8	0	4	62	20	114
2017	Non-visible minority	29	32	21	9	7	0	1	62	17	678

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	18	14	6	3	0	3	76	9	125
2019	Non-visible minority	54	22	12	6	5	0	1	77	11	626
2018	Visible minority	51	26	16	4	1	1	1	79	5	97
2018	Non-visible minority	50	26	13	5	4	0	2	78	9	597
2017	Visible minority	57	21	11	7	2	0	3	80	9	115
2017	Non-visible minority	56	23	12	5	3	0	1	80	8	683

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	9	5	4	3	1	11	86	9	125
2019	Non-visible minority	73	11	5	2	3	0	6	90	4	630
2018	Visible minority	58	25	11	3	0	1	2	85	3	97
2018	Non-visible minority	69	15	5	3	2	0	6	90	5	602

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	16	7	3	10	0	5	79	14	124
2019	Non-visible minority	75	11	5	3	4	0	2	87	8	631
2018	Visible minority	57	16	7	5	11	1	3	76	16	96
2018	Non-visible minority	67	14	5	3	5	0	4	85	9	597
2017	Visible minority	56	19	8	4	8	2	3	79	13	115
2017	Non-visible minority	72	11	6	4	4	0	3	86	8	681

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	22	10	3	5	1	82	8	124
2019	Non-visible minority	60	24	9	3	3	1	85	6	630
2018	Visible minority	50	29	12	3	4	2	81	6	98
2018	Non-visible minority	58	27	9	3	2	1	86	5	602
2017	Visible minority	50	24	8	7	7	3	77	15	114
2017	Non-visible minority	55	27	11	3	2	2	83	5	682

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	14	10	8	9	1	72	17	123
2019	Non-visible minority	58	20	10	6	6	1	78	12	628
2018	Visible minority	49	20	11	7	11	2	70	18	95
2018	Non-visible minority	48	23	12	9	7	0	72	16	601
2017	Visible minority	44	22	14	9	7	3	69	17	115
2017	Non-visible minority	54	20	11	7	6	1	76	13	681

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	9	7	0	2	0	18	88	3	120
2019	Non-visible minority	58	13	6	2	1	0	19	88	4	626
2018	Visible minority	53	15	4	1	2	1	24	91	4	97
2018	Non-visible minority	51	15	7	2	2	0	24	87	4	599
2017	Visible minority	54	12	6	2	2	0	25	88	4	114
2017	Non-visible minority	52	15	6	2	1	0	23	88	4	681

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	15	8	3	2	4	87	5	123
2019	Non-visible minority	74	14	4	2	1	5	93	3	631
2018	Visible minority	58	19	9	1	2	11	87	3	97
2018	Non-visible minority	64	20	8	2	1	5	89	3	596
2017	Visible minority	54	21	8	2	3	12	85	6	115
2017	Non-visible minority	66	18	6	1	1	7	91	2	677

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	17	4	2	10	3	4	83	12	124
2019	Non-visible minority	76	10	6	3	4	0	2	87	7	629
2018	Visible minority	64	17	4	7	3	0	5	85	11	97
2018	Non-visible minority	73	11	6	4	3	0	4	87	7	602
2017	Visible minority	69	8	9	3	5	0	5	81	9	115
2017	Non-visible minority	72	9	6	3	5	0	5	85	8	683

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	49	26	13	5	4	0	4	78	9	124
2019	Non-visible minority	55	26	10	5	2	0	1	82	7	629
2018	Visible minority	49	26	7	8	3	0	6	80	12	97
2018	Non-visible minority	48	28	14	4	3	1	3	78	7	602
2017	Visible minority	50	20	16	7	3	0	4	73	10	115
2017	Non-visible minority	53	26	13	4	2	0	2	81	6	682

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	32	37	12	6	0	45	18	127
2019	Non-visible minority	13	34	36	13	5	0	47	17	632
2018	Visible minority	9	29	35	22	6	0	38	27	98
2018	Non-visible minority	7	30	40	16	6	0	37	23	604
2017	Visible minority	8	21	49	6	14	2	30	20	115
2017	Non-visible minority	9	26	38	19	8	0	35	27	683

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	15	48	16	10	1	26	26	126
2019	Non-visible minority	10	20	38	22	11	0	33	29	627
2018	Visible minority	16	21	37	22	4	0	26	37	95
2018	Non-visible minority	14	23	36	20	8	0	27	37	601
2017	Visible minority	14	19	43	18	6	0	24	33	115
2017	Non-visible minority	11	25	38	17	8	0	26	36	680

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	33	18	9	4	8	67	14	126
2019	Non-visible minority	32	39	16	8	4	2	72	12	631
2018	Visible minority	24	43	15	8	6	4	70	15	97
2018	Non-visible minority	29	40	16	8	4	2	71	12	599
2017	Visible minority	26	35	20	10	7	2	62	17	115
2017	Non-visible minority	27	43	10	11	5	4	73	16	683

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	23	18	17	10	6	53	28	126
2019	Non-visible minority	24	35	17	13	10	1	59	24	632
2018	Visible minority	13	39	17	17	13	1	52	31	98
2018	Non-visible minority	19	34	19	16	11	1	53	27	600
2017	Visible minority	14	34	19	16	16	2	49	32	115
2017	Non-visible minority	17	38	12	19	13	1	55	32	681

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	22	78	127
2019	Non-visible minority	16	84	633
2017	Visible minority	26	74	115
2017	Non-visible minority	15	85	681
2014	Visible minority	13	87	89
2014	Non-visible minority	16	84	672

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	85	15	30
2019	Non-visible minority	76	24	93
2017	Visible minority	90	10	31
2017	Non-visible minority	77	23	103
2014	Visible minority	63	37	11
2014	Non-visible minority	76	24	105

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	33	12	4	0	0	84	4	25
2019	Non-visible minority	49	32	1	14	4	0	81	18	70
2017	Visible minority	54	28	7	7	0	4	85	7	28
2017	Non-visible minority	56	33	2	7	1	0	89	9	79
2014	Non-visible minority	55	32	4	6	2	0	88	9	78

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	23	27	18	12	15	5	0	24	76	126
2019	Non-visible minority	22	34	23	10	10	1	0	22	78	632
2018	Visible minority	25	34	22	8	8	1	1	26	74	98
2018	Non-visible minority	21	29	22	13	13	1	1	22	78	603
2017	Visible minority	24	22	21	16	14	2	1	25	75	114
2017	Non-visible minority	21	26	19	15	16	2	0	21	79	682

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	67	33	91
2019	Non-visible minority	61	39	491

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	44	56	88
2019	Non-visible minority	39	61	485
2018	Visible minority	38	62	72
2018	Non-visible minority	27	73	457

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	20	15	15	25	4	10	36	47	87
2019	Non-visible minority	15	24	16	18	18	2	6	43	39	481
2018	Visible minority	12	23	14	16	27	0	7	38	46	72
2018	Non-visible minority	15	22	19	15	21	2	6	40	39	458
2017	Visible minority	11	21	16	17	29	1	5	34	49	83
2017	Non-visible minority	11	18	13	20	27	2	9	33	53	525

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	12	12	13	44	2	9	23	64	87
2019	Non-visible minority	5	17	14	20	36	2	6	23	61	480
2018	Visible minority	5	19	16	13	43	1	3	25	58	72
2018	Non-visible minority	3	12	12	18	48	2	6	16	71	457
2017	Visible minority	3	7	8	17	59	1	5	11	80	82
2017	Non-visible minority	2	5	7	18	59	2	5	8	84	524

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	37	10	14	9	16	2	12	54	29	122
2019	Non-visible minority	33	21	18	13	11	0	4	56	25	621
2018	Visible minority	46	17	7	13	12	0	6	66	26	97
2018	Non-visible minority	33	15	17	10	17	1	7	52	29	602

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Public Safety Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment