2019 Public Service Employee Survey Results for Public Safety Canada by Question 102. In which province or territory do you work?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 42 4 15 6 0 0 76 20 673
2019 Ontario (excluding National Capital Region) 26 53 7 7 7 0 0 79 14 28
2019 Quebec (excluding National Capital Region) 5 40 14 34 7 0 0 46 40 13
2019 British Columbia 30 46 0 20 4 0 0 76 24 20
2017 National Capital Region 30 48 5 11 5 0 0 78 17 687
2017 Ontario (excluding National Capital Region) 40 51 0 6 3 0 0 91 9 31
2017 Quebec (excluding National Capital Region) 52 40 8 0 0 0 0 92 0 21
2017 British Columbia 31 64 0 5 0 0 0 95 5 18
2017 Nova Scotia 22 64 7 7 0 0 0 86 7 14
2014 National Capital Region 33 47 4 12 5 0 0 80 16 653
2014 Ontario (excluding National Capital Region) 22 50 12 13 3 0 0 72 16 32
2014 Quebec (excluding National Capital Region) 37 63 0 0 0 0 0 100 0 16
2014 British Columbia 50 38 6 0 6 0 0 88 6 16
2014 Nova Scotia 43 42 0 15 0 0 0 85 15 12

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 66 18 5 7 4 0 0 85 11 673
2019 Ontario (excluding National Capital Region) 82 3 11 0 3 0 0 85 3 28
2019 Quebec (excluding National Capital Region) 34 31 7 21 7 0 0 65 28 13
2019 British Columbia 100 0 0 0 0 0 0 100 0 20
2017 National Capital Region 61 23 6 6 3 0 0 84 10 686
2017 Ontario (excluding National Capital Region) 72 19 6 3 0 0 0 91 3 31
2017 Quebec (excluding National Capital Region) 29 25 14 27 4 0 0 55 32 21
2017 British Columbia 100 0 0 0 0 0 0 100 0 18
2017 Nova Scotia 78 22 0 0 0 0 0 100 0 14
2014 National Capital Region 64 17 5 9 5 0 0 81 13 653
2014 Ontario (excluding National Capital Region) 72 19 0 3 6 0 0 91 9 32
2014 Quebec (excluding National Capital Region) 32 37 6 19 6 0 0 68 25 16
2014 British Columbia 81 12 0 6 0 0 0 94 6 16
2014 Nova Scotia 83 0 0 9 0 0 8 90 10 12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 31 5 10 7 0 0 78 17 673
2019 Ontario (excluding National Capital Region) 43 47 3 3 3 0 0 90 6 28
2019 Quebec (excluding National Capital Region) 35 50 0 8 7 0 0 85 15 12
2019 British Columbia 51 31 5 8 5 0 0 82 14 20
2017 National Capital Region 40 38 7 9 6 0 0 78 15 684
2017 Ontario (excluding National Capital Region) 49 22 11 6 12 0 0 71 17 31
2017 Quebec (excluding National Capital Region) 74 22 4 0 0 0 0 96 0 21
2017 British Columbia 53 21 0 21 6 0 0 74 26 18
2017 Nova Scotia 65 28 0 7 0 0 0 93 7 14
2014 National Capital Region 44 32 7 11 7 0 0 75 17 653
2014 Ontario (excluding National Capital Region) 54 28 9 6 3 0 0 81 10 32
2014 Quebec (excluding National Capital Region) 57 31 6 6 0 0 0 88 6 16
2014 British Columbia 32 31 6 18 12 0 0 63 30 16
2014 Nova Scotia 51 26 0 16 7 0 0 77 23 12

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 31 37 14 12 7 0 0 68 18 668
2019 Ontario (excluding National Capital Region) 17 51 10 18 4 0 0 68 22 28
2019 Quebec (excluding National Capital Region) 14 34 7 25 20 0 0 48 45 13
2019 British Columbia 41 35 5 14 5 0 0 76 19 20
2018 National Capital Region 24 45 10 13 7 0 0 70 20 613
2018 Ontario (excluding National Capital Region) 34 50 7 10 0 0 0 84 10 29
2018 Quebec (excluding National Capital Region) 21 38 11 31 0 0 0 59 31 19
2018 British Columbia 26 56 9 9 0 0 0 82 9 11
2017 National Capital Region 27 41 11 13 8 0 0 68 21 686
2017 Ontario (excluding National Capital Region) 19 43 6 21 12 0 0 62 32 31
2017 Quebec (excluding National Capital Region) 30 53 13 4 0 0 0 83 4 21
2017 British Columbia 26 64 5 0 5 0 0 90 5 18
2017 Nova Scotia 50 22 0 22 7 0 0 72 28 14
2014 National Capital Region 24 38 12 17 8 0 1 63 25 653
2014 Ontario (excluding National Capital Region) 25 34 16 16 9 0 0 59 25 32
2014 Quebec (excluding National Capital Region) 37 50 6 6 0 0 0 88 6 16
2014 British Columbia 19 25 13 37 0 6 0 47 39 16
2014 Nova Scotia 18 26 9 24 23 0 0 43 48 12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 35 9 7 2 0 0 82 9 674
2019 Ontario (excluding National Capital Region) 32 46 14 8 0 0 0 78 8 28
2019 Quebec (excluding National Capital Region) 41 39 7 7 7 0 0 79 14 13
2019 British Columbia 70 15 10 0 0 0 5 89 0 20
2017 National Capital Region 46 39 5 7 3 0 0 85 10 684
2017 Ontario (excluding National Capital Region) 41 36 6 9 9 0 0 77 18 31
2017 Quebec (excluding National Capital Region) 55 45 0 0 0 0 0 100 0 21
2017 British Columbia 69 26 5 0 0 0 0 95 0 18
2017 Nova Scotia 36 50 0 14 0 0 0 86 14 14
2014 National Capital Region 43 36 10 7 3 1 0 80 10 652
2014 Ontario (excluding National Capital Region) 38 25 12 16 9 0 0 63 25 32
2014 Quebec (excluding National Capital Region) 50 44 6 0 0 0 0 94 0 16
2014 British Columbia 56 31 0 0 12 0 0 88 12 16
2014 Nova Scotia 26 50 8 8 8 0 0 76 16 12

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 30 9 7 5 0 0 79 12 672
2019 Ontario (excluding National Capital Region) 42 44 4 10 0 0 0 86 10 28
2019 Quebec (excluding National Capital Region) 41 41 14 5 0 0 0 81 5 13
2019 British Columbia 61 20 5 8 5 0 0 82 14 20
2018 National Capital Region 40 33 11 10 6 0 0 73 16 611
2018 Ontario (excluding National Capital Region) 50 37 6 7 0 0 0 87 7 29
2018 Quebec (excluding National Capital Region) 46 25 13 15 0 0 0 71 15 19
2018 British Columbia 65 26 9 0 0 0 0 91 0 11
2017 National Capital Region 39 32 9 11 9 0 0 71 20 687
2017 Ontario (excluding National Capital Region) 47 30 6 9 9 0 0 76 18 31
2017 Quebec (excluding National Capital Region) 35 47 4 0 0 14 0 95 0 21
2017 British Columbia 78 17 0 5 0 0 0 95 5 18
2017 Nova Scotia 57 29 7 0 7 0 0 86 7 14
2014 National Capital Region 31 34 11 12 11 0 0 66 23 652
2014 Ontario (excluding National Capital Region) 28 23 10 22 18 0 0 50 40 32
2014 Quebec (excluding National Capital Region) 38 50 12 0 0 0 0 88 0 16
2014 British Columbia 37 31 19 0 12 0 0 68 12 16
2014 Nova Scotia 60 16 8 7 8 0 0 77 15 12

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 34 12 7 4 0 0 77 12 672
2019 Ontario (excluding National Capital Region) 53 29 3 14 0 0 0 83 14 28
2019 Quebec (excluding National Capital Region) 41 45 7 0 7 0 0 86 7 13
2019 British Columbia 48 27 14 5 5 0 0 75 11 19
2018 National Capital Region 32 43 11 9 5 0 0 76 13 610
2018 Ontario (excluding National Capital Region) 38 38 12 9 3 0 0 77 12 29
2018 Quebec (excluding National Capital Region) 25 56 15 5 0 0 0 81 5 19
2018 British Columbia 65 17 9 0 9 0 0 82 9 11
2017 National Capital Region 31 44 9 10 5 0 0 75 16 686
2017 Ontario (excluding National Capital Region) 27 45 9 10 9 0 0 73 19 31
2017 Quebec (excluding National Capital Region) 17 71 9 4 0 0 0 88 4 21
2017 British Columbia 47 48 0 0 5 0 0 95 5 18
2017 Nova Scotia 28 37 14 22 0 0 0 65 22 14
2014 National Capital Region 27 39 12 12 9 0 0 67 22 653
2014 Ontario (excluding National Capital Region) 22 38 16 9 15 0 0 60 25 32
2014 Quebec (excluding National Capital Region) 30 45 19 6 0 0 0 75 6 16
2014 British Columbia 45 37 6 6 6 0 0 81 12 16
2014 Nova Scotia 43 18 0 24 15 0 0 60 40 12

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 35 11 9 7 0 0 73 16 674
2019 Ontario (excluding National Capital Region) 32 25 30 10 3 0 0 57 14 28
2019 Quebec (excluding National Capital Region) 47 13 26 0 14 0 0 60 14 13
2019 British Columbia 56 29 10 5 0 0 0 85 5 20
2018 National Capital Region 30 34 12 15 9 0 0 64 24 614
2018 Ontario (excluding National Capital Region) 30 32 19 13 7 0 0 62 20 29
2018 Quebec (excluding National Capital Region) 30 25 21 18 5 0 0 56 23 19
2018 British Columbia 39 35 8 0 18 0 0 74 18 11
2017 National Capital Region 31 36 12 13 8 0 0 67 21 687
2017 Ontario (excluding National Capital Region) 38 30 6 14 12 0 0 68 26 31
2017 Quebec (excluding National Capital Region) 23 56 13 4 0 4 0 82 4 21
2017 British Columbia 47 48 5 0 0 0 0 95 0 18
2017 Nova Scotia 34 23 15 14 14 0 0 57 28 14
2014 National Capital Region 22 33 16 15 13 0 0 56 29 653
2014 Ontario (excluding National Capital Region) 18 26 19 9 28 0 0 44 37 32
2014 Quebec (excluding National Capital Region) 31 50 6 13 0 0 0 81 13 16
2014 British Columbia 19 25 18 19 19 0 0 44 38 16
2014 Nova Scotia 26 42 8 0 23 0 0 69 23 12

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 38 11 13 7 0 0 70 19 669
2019 Ontario (excluding National Capital Region) 19 45 7 12 17 0 0 64 29 28
2019 Quebec (excluding National Capital Region) 20 32 34 0 14 0 0 52 14 13
2019 British Columbia 26 47 0 22 5 0 0 73 27 19
2018 National Capital Region 28 38 13 15 6 0 0 66 22 613
2018 Ontario (excluding National Capital Region) 29 24 24 17 7 0 0 52 23 29
2018 Quebec (excluding National Capital Region) 15 54 21 10 0 0 0 69 10 19
2018 British Columbia 65 8 26 0 0 0 0 74 0 11
2017 National Capital Region 25 44 9 14 7 0 0 69 21 686
2017 Ontario (excluding National Capital Region) 15 49 9 13 15 0 0 64 27 31
2017 Quebec (excluding National Capital Region) 39 44 17 0 0 0 0 83 0 21
2017 British Columbia 31 53 5 10 0 0 0 85 10 18
2017 Nova Scotia 13 51 0 21 14 0 0 65 35 14

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 48 37 7 4 5 0 0 84 8 669
2019 Ontario (excluding National Capital Region) 54 32 0 7 3 3 0 89 11 28
2019 Quebec (excluding National Capital Region) 27 53 13 7 0 0 0 80 7 13
2019 British Columbia 76 24 0 0 0 0 0 100 0 20
2018 National Capital Region 42 39 10 6 3 0 0 81 8 613
2018 Ontario (excluding National Capital Region) 66 21 10 4 0 0 0 87 4 29
2018 Quebec (excluding National Capital Region) 32 42 5 11 0 10 0 82 12 19
2018 British Columbia 56 18 18 9 0 0 0 74 9 11
2017 National Capital Region 41 37 9 8 4 1 0 78 12 687
2017 Ontario (excluding National Capital Region) 47 36 3 6 9 0 0 83 15 31
2017 Quebec (excluding National Capital Region) 44 52 4 0 0 0 0 96 0 21
2017 British Columbia 69 31 0 0 0 0 0 100 0 18
2017 Nova Scotia 29 35 7 22 7 0 0 64 29 14
2014 National Capital Region 37 37 11 10 5 0 0 74 15 653
2014 Ontario (excluding National Capital Region) 37 38 19 6 0 0 0 75 6 32
2014 Quebec (excluding National Capital Region) 50 37 12 0 0 0 0 88 0 16
2014 British Columbia 37 32 19 12 0 0 0 69 12 16
2014 Nova Scotia 43 17 8 8 23 0 0 60 31 12

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 34 11 8 8 0 0 74 15 672
2019 Ontario (excluding National Capital Region) 36 27 22 11 3 0 0 63 14 28
2019 Quebec (excluding National Capital Region) 20 31 7 28 14 0 0 51 42 13
2019 British Columbia 40 55 5 0 0 0 0 95 0 20
2018 National Capital Region 32 37 11 13 7 0 0 69 20 611
2018 Ontario (excluding National Capital Region) 44 33 13 3 7 0 0 77 10 28
2018 Quebec (excluding National Capital Region) 30 26 18 21 5 0 0 57 26 19
2018 British Columbia 48 26 0 18 9 0 0 74 26 11
2017 National Capital Region 32 37 12 11 9 0 0 68 20 687
2017 Ontario (excluding National Capital Region) 41 21 6 21 12 0 0 62 32 31
2017 Quebec (excluding National Capital Region) 27 47 18 8 0 0 0 74 8 21
2017 British Columbia 52 32 10 5 0 0 0 85 5 18
2017 Nova Scotia 35 15 8 14 28 0 0 50 42 14

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 32 11 3 2 0 0 85 5 672
2019 Ontario (excluding National Capital Region) 64 21 8 3 4 0 0 85 7 28
2019 Quebec (excluding National Capital Region) 27 60 13 0 0 0 0 87 0 13
2019 British Columbia 61 29 5 5 0 0 0 90 5 20
2018 National Capital Region 49 35 11 2 2 0 0 85 4 609
2018 Ontario (excluding National Capital Region) 57 28 9 3 3 0 0 85 6 29
2018 Quebec (excluding National Capital Region) 41 41 13 5 0 0 0 81 5 19
2018 British Columbia 81 10 10 0 0 0 0 90 0 10
2017 National Capital Region 48 37 8 4 3 0 0 85 7 686
2017 Ontario (excluding National Capital Region) 43 35 12 10 0 0 0 78 10 31
2017 Quebec (excluding National Capital Region) 47 40 0 13 0 0 0 87 13 21
2017 British Columbia 74 15 10 0 0 0 0 90 0 18
2017 Nova Scotia 43 29 14 15 0 0 0 72 15 14
2014 National Capital Region 56 29 9 3 3 0 0 85 6 653
2014 Ontario (excluding National Capital Region) 55 26 6 10 3 0 0 81 13 31
2014 Quebec (excluding National Capital Region) 50 31 19 0 0 0 0 81 0 16
2014 British Columbia 63 19 19 0 0 0 0 81 0 16
2014 Nova Scotia 84 0 0 8 8 0 0 84 16 12

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 40 10 8 5 1 0 77 13 672
2019 Ontario (excluding National Capital Region) 24 43 20 3 10 0 0 67 14 28
2019 Quebec (excluding National Capital Region) 14 59 6 14 7 0 0 73 21 13
2019 British Columbia 36 32 16 5 5 0 5 72 11 19
2018 National Capital Region 31 40 10 11 7 0 0 72 18 612
2018 Ontario (excluding National Capital Region) 25 43 0 22 10 0 0 68 32 29
2018 Quebec (excluding National Capital Region) 20 36 19 21 5 0 0 56 26 19
2018 British Columbia 39 26 26 9 0 0 0 65 9 11
2017 National Capital Region 34 40 10 10 7 0 0 74 16 683
2017 Ontario (excluding National Capital Region) 28 30 12 18 12 0 0 58 30 31
2017 Quebec (excluding National Capital Region) 17 48 22 13 0 0 0 65 13 21
2017 British Columbia 49 26 21 5 0 0 0 74 5 18
2017 Nova Scotia 6 50 7 29 7 0 0 57 36 14
2014 National Capital Region 26 40 12 12 10 0 0 66 22 653
2014 Ontario (excluding National Capital Region) 25 23 12 19 22 0 0 47 40 32
2014 Quebec (excluding National Capital Region) 19 37 38 0 6 0 0 56 6 16
2014 British Columbia 19 25 6 24 25 0 0 44 50 16
2014 Nova Scotia 25 43 9 8 15 0 0 68 23 12

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 34 11 8 6 0 0 75 14 674
2019 Ontario (excluding National Capital Region) 49 25 12 7 7 0 0 74 14 28
2019 Quebec (excluding National Capital Region) 20 54 12 7 7 0 0 73 14 13
2019 British Columbia 45 34 16 0 5 0 0 79 5 20
2018 National Capital Region 35 37 12 10 6 0 0 72 16 606
2018 Ontario (excluding National Capital Region) 25 40 26 5 3 0 0 66 9 29
2018 Quebec (excluding National Capital Region) 25 29 25 15 5 0 0 54 21 19
2018 British Columbia 39 35 18 9 0 0 0 74 9 11
2017 National Capital Region 38 34 13 9 7 0 0 72 15 686
2017 Ontario (excluding National Capital Region) 28 23 20 15 13 0 0 52 28 31
2017 Quebec (excluding National Capital Region) 31 47 22 0 0 0 0 78 0 21
2017 British Columbia 54 21 10 5 10 0 0 74 15 18
2017 Nova Scotia 28 29 15 21 7 0 0 57 28 14
2014 National Capital Region 31 34 13 12 10 0 0 66 21 652
2014 Ontario (excluding National Capital Region) 32 25 9 22 13 0 0 57 34 32
2014 Quebec (excluding National Capital Region) 19 37 44 0 0 0 0 56 0 16
2014 British Columbia 19 25 18 0 38 0 0 44 38 16
2014 Nova Scotia 50 26 9 8 7 0 0 76 15 12

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 39 11 8 6 0 0 75 14 667
2019 Ontario (excluding National Capital Region) 30 30 19 18 4 0 0 59 22 27
2019 Quebec (excluding National Capital Region) 44 15 19 21 0 0 0 59 21 12
2019 British Columbia 35 39 16 10 0 0 0 74 10 20
2018 National Capital Region 30 36 14 13 7 0 1 66 19 610
2018 Ontario (excluding National Capital Region) 37 30 17 13 3 0 0 67 16 29
2018 Quebec (excluding National Capital Region) 30 49 11 5 5 0 0 79 11 19
2018 British Columbia 48 35 18 0 0 0 0 82 0 11
2017 National Capital Region 32 40 10 10 7 0 1 73 17 683
2017 Ontario (excluding National Capital Region) 32 29 12 12 16 0 0 61 27 31
2017 Quebec (excluding National Capital Region) 26 52 8 4 0 10 0 86 5 21
2017 British Columbia 59 31 10 0 0 0 0 90 0 18
2017 Nova Scotia 21 28 14 29 8 0 0 49 37 14
2014 National Capital Region 30 33 15 13 8 0 0 64 21 653
2014 Ontario (excluding National Capital Region) 18 35 9 22 16 0 0 53 37 32
2014 Quebec (excluding National Capital Region) 19 62 13 6 0 0 0 81 6 16
2014 British Columbia 32 37 6 6 19 0 0 68 25 16
2014 Nova Scotia 34 41 9 16 0 0 0 75 16 12

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 34 10 6 4 0 0 79 11 673
2019 Ontario (excluding National Capital Region) 47 32 8 10 3 0 0 78 14 28
2019 Quebec (excluding National Capital Region) 32 49 12 0 7 0 0 81 7 13
2019 British Columbia 50 24 10 15 0 0 0 74 15 20
2018 National Capital Region 35 43 12 7 4 0 0 78 11 613
2018 Ontario (excluding National Capital Region) 43 30 15 7 5 0 0 73 12 29
2018 Quebec (excluding National Capital Region) 49 41 5 5 0 0 0 90 5 19
2018 British Columbia 74 9 0 9 9 0 0 82 18 11
2017 National Capital Region 37 37 12 9 5 0 0 74 14 683
2017 Ontario (excluding National Capital Region) 34 39 9 10 9 0 0 73 19 31
2017 Quebec (excluding National Capital Region) 21 75 0 4 0 0 0 96 4 21
2017 British Columbia 62 27 5 5 0 0 0 89 5 17
2017 Nova Scotia 28 43 7 14 7 0 0 72 21 14
2014 National Capital Region 32 37 14 9 8 0 0 69 17 653
2014 Ontario (excluding National Capital Region) 22 32 25 6 15 0 0 53 22 32
2014 Quebec (excluding National Capital Region) 24 70 6 0 0 0 0 94 0 16
2014 British Columbia 50 19 25 6 0 0 0 69 6 16
2014 Nova Scotia 60 17 0 8 15 0 0 77 23 12

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 34 19 9 5 0 0 67 14 669
2019 Ontario (excluding National Capital Region) 29 42 14 7 7 0 0 72 14 28
2019 Quebec (excluding National Capital Region) 17 56 14 13 0 0 0 73 13 13
2019 British Columbia 25 26 31 14 5 0 0 51 18 20
2018 National Capital Region 26 32 23 9 9 0 0 59 18 617
2018 Ontario (excluding National Capital Region) 30 36 25 2 6 0 0 66 8 29
2018 Quebec (excluding National Capital Region) 43 30 16 11 0 0 0 74 11 19
2018 British Columbia 31 35 17 18 0 0 0 65 18 11
2017 National Capital Region 26 35 20 12 7 0 0 61 19 687
2017 Ontario (excluding National Capital Region) 39 35 17 0 6 0 3 76 6 31
2017 Quebec (excluding National Capital Region) 38 32 12 8 0 0 10 77 9 21
2017 British Columbia 38 42 15 5 0 0 0 79 5 18
2017 Nova Scotia 50 23 28 0 0 0 0 72 0 14
2014 National Capital Region 24 35 19 12 9 0 1 60 22 652
2014 Ontario (excluding National Capital Region) 34 32 22 3 9 0 0 66 13 32
2014 Quebec (excluding National Capital Region) 75 0 25 0 0 0 0 75 0 16
2014 British Columbia 26 30 25 6 12 0 0 56 19 16
2014 Nova Scotia 74 26 0 0 0 0 0 100 0 12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 11 24 39 17 8 1 1 25 35 672
2019 Ontario (excluding National Capital Region) 7 25 41 20 0 4 4 22 34 28
2019 Quebec (excluding National Capital Region) 0 40 48 13 0 0 0 13 40 13
2019 British Columbia 5 15 55 9 10 5 0 21 21 20
2018 National Capital Region 13 27 37 16 5 0 1 22 40 615
2018 Ontario (excluding National Capital Region) 6 29 38 17 7 0 3 24 36 29
2018 Quebec (excluding National Capital Region) 15 40 41 4 0 0 0 4 55 19
2018 British Columbia 0 18 63 19 0 0 0 19 18 10
2017 National Capital Region 14 26 40 13 4 1 2 18 41 685
2017 Ontario (excluding National Capital Region) 16 17 34 12 9 9 3 24 37 31
2017 Quebec (excluding National Capital Region) 4 49 30 12 0 4 0 13 56 21
2017 British Columbia 5 26 58 5 5 0 0 10 31 18
2017 Nova Scotia 14 43 35 0 0 0 7 0 62 14
2014 National Capital Region 15 26 36 16 6 1 1 22 41 653
2014 Ontario (excluding National Capital Region) 25 32 34 0 6 0 3 6 59 32
2014 Quebec (excluding National Capital Region) 0 38 55 0 0 0 6 0 41 16
2014 British Columbia 19 25 50 6 0 0 0 6 44 16
2014 Nova Scotia 25 33 17 25 0 0 0 25 58 12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 13 21 27 23 12 1 2 37 36 670
2019 Ontario (excluding National Capital Region) 14 27 23 6 23 7 0 32 44 27
2019 Quebec (excluding National Capital Region) 14 27 33 5 21 0 0 26 41 13
2019 British Columbia 0 30 20 14 30 5 0 47 32 20
2018 National Capital Region 17 24 28 21 8 1 1 30 42 614
2018 Ontario (excluding National Capital Region) 9 33 9 26 13 6 3 43 46 29
2018 Quebec (excluding National Capital Region) 20 26 26 16 4 8 0 22 50 19
2018 British Columbia 9 19 38 10 24 0 0 34 28 10
2017 National Capital Region 13 22 28 21 11 2 3 33 37 683
2017 Ontario (excluding National Capital Region) 30 18 19 15 12 3 3 29 51 31
2017 Quebec (excluding National Capital Region) 4 17 21 25 10 22 0 45 27 21
2017 British Columbia 5 21 36 26 12 0 0 38 26 18
2017 Nova Scotia 37 21 28 7 0 0 7 8 62 14
2014 National Capital Region 18 28 27 15 9 2 1 24 48 652
2014 Ontario (excluding National Capital Region) 34 19 35 3 6 3 0 10 55 32
2014 Quebec (excluding National Capital Region) 31 38 25 6 0 0 0 6 69 16
2014 British Columbia 50 19 31 0 0 0 0 0 69 16
2014 Nova Scotia 25 15 42 9 9 0 0 18 40 12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 17 23 34 18 6 1 1 25 41 672
2019 Ontario (excluding National Capital Region) 25 36 10 19 3 4 4 24 65 28
2019 Quebec (excluding National Capital Region) 33 26 14 26 0 0 0 26 59 13
2019 British Columbia 15 14 36 19 10 5 0 31 31 20
2018 National Capital Region 21 25 31 16 5 1 2 21 47 610
2018 Ontario (excluding National Capital Region) 16 22 33 17 7 3 3 25 40 29
2018 Quebec (excluding National Capital Region) 62 11 24 0 4 0 0 4 72 19
2018 British Columbia 9 39 28 24 0 0 0 24 48 10
2017 National Capital Region 20 23 32 16 5 1 3 22 45 684
2017 Ontario (excluding National Capital Region) 21 27 31 10 3 3 6 13 52 31
2017 Quebec (excluding National Capital Region) 39 27 12 4 10 8 0 15 72 21
2017 British Columbia 31 16 26 10 5 0 12 18 53 18
2017 Nova Scotia 21 50 8 21 0 0 0 21 71 14
2014 National Capital Region 26 27 27 12 4 1 2 17 55 653
2014 Ontario (excluding National Capital Region) 31 28 29 0 9 0 3 10 61 32
2014 Quebec (excluding National Capital Region) 50 38 12 0 0 0 0 0 88 16
2014 British Columbia 57 24 13 7 0 0 0 7 81 16
2014 Nova Scotia 32 26 18 15 9 0 0 24 58 12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 9 20 36 22 10 0 2 33 30 667
2019 Ontario (excluding National Capital Region) 14 7 37 18 12 8 4 34 25 27
2019 Quebec (excluding National Capital Region) 14 27 34 21 5 0 0 26 40 13
2019 British Columbia 5 18 46 10 20 0 0 30 24 20
2018 National Capital Region 16 22 35 19 7 1 1 26 38 611
2018 Ontario (excluding National Capital Region) 12 9 28 35 13 3 0 50 22 29
2018 Quebec (excluding National Capital Region) 15 31 31 23 0 0 0 23 46 19
2018 British Columbia 0 9 57 24 10 0 0 34 9 10
2017 National Capital Region 16 26 32 18 6 1 2 25 43 681
2017 Ontario (excluding National Capital Region) 13 6 36 18 16 3 9 38 21 31
2017 Quebec (excluding National Capital Region) 8 34 35 8 14 0 0 22 43 21
2017 British Columbia 0 27 50 5 18 0 0 23 27 17
2017 Nova Scotia 7 43 22 21 0 7 0 23 54 14
2014 National Capital Region 17 26 32 16 7 1 1 23 44 653
2014 Ontario (excluding National Capital Region) 19 19 35 18 9 0 0 28 38 32
2014 Quebec (excluding National Capital Region) 12 0 50 31 7 0 0 38 12 16
2014 British Columbia 25 31 24 13 7 0 0 19 57 16
2014 Nova Scotia 9 16 16 50 9 0 0 59 25 12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 16 23 26 19 12 2 2 32 41 669
2019 Ontario (excluding National Capital Region) 21 19 25 10 15 7 4 28 44 28
2019 Quebec (excluding National Capital Region) 27 35 33 5 0 0 0 5 62 13
2019 British Columbia 15 29 36 9 5 5 0 15 46 20
2018 National Capital Region 23 29 27 13 6 1 1 19 54 613
2018 Ontario (excluding National Capital Region) 25 19 17 20 10 3 6 33 49 29
2018 Quebec (excluding National Capital Region) 36 21 16 14 0 13 0 16 66 19
2018 British Columbia 0 47 19 24 0 10 0 27 52 10
2017 National Capital Region 28 25 26 11 7 2 2 18 55 683
2017 Ontario (excluding National Capital Region) 27 6 20 19 16 6 6 39 38 31
2017 Quebec (excluding National Capital Region) 13 26 31 4 14 9 4 20 44 21
2017 British Columbia 15 26 26 28 5 0 0 33 41 18
2017 Nova Scotia 23 21 43 13 0 0 0 13 43 14
2014 National Capital Region 31 27 21 12 6 1 1 19 60 653
2014 Ontario (excluding National Capital Region) 29 28 31 9 3 0 0 12 57 32
2014 Quebec (excluding National Capital Region) 6 25 56 6 6 0 0 13 31 16
2014 British Columbia 50 19 19 12 0 0 0 12 69 16
2014 Nova Scotia 0 17 51 24 8 0 0 32 17 12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 21 27 26 15 9 2 1 24 50 669
2019 Ontario (excluding National Capital Region) 21 22 25 15 6 7 4 24 49 28
2019 Quebec (excluding National Capital Region) 20 32 21 5 21 0 0 26 52 13
2019 British Columbia 5 24 31 16 20 5 0 37 30 20
2018 National Capital Region 26 28 25 12 5 2 2 17 57 613
2018 Ontario (excluding National Capital Region) 30 23 6 22 10 6 3 35 58 29
2018 Quebec (excluding National Capital Region) 11 33 33 10 4 8 0 16 48 18
2018 British Columbia 9 0 38 29 15 10 0 48 10 10
2017 National Capital Region 23 26 29 11 8 1 3 20 50 685
2017 Ontario (excluding National Capital Region) 39 15 16 18 3 6 3 23 60 31
2017 Quebec (excluding National Capital Region) 0 5 39 29 18 9 0 52 5 21
2017 British Columbia 0 15 36 31 5 12 0 41 17 18
2017 Nova Scotia 37 7 29 13 0 7 7 15 51 14
2014 National Capital Region 17 21 33 17 9 2 3 27 39 652
2014 Ontario (excluding National Capital Region) 23 20 29 16 10 0 3 26 44 31
2014 Quebec (excluding National Capital Region) 25 6 19 44 6 0 0 50 31 16
2014 British Columbia 19 32 25 12 0 6 6 14 58 16
2014 Nova Scotia 9 16 26 31 18 0 0 49 25 12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 14 22 36 17 8 2 1 26 37 670
2019 Ontario (excluding National Capital Region) 29 14 35 11 8 4 0 20 45 28
2019 Quebec (excluding National Capital Region) 35 25 14 26 0 0 0 26 59 13
2019 British Columbia 27 14 27 26 0 5 0 28 44 19
2018 National Capital Region 21 27 33 13 5 1 1 18 49 616
2018 Ontario (excluding National Capital Region) 16 30 24 12 12 3 3 26 49 29
2018 Quebec (excluding National Capital Region) 46 26 11 5 4 8 0 10 78 19
2018 British Columbia 19 28 19 34 0 0 0 34 47 10
2017 National Capital Region 20 22 34 13 7 3 2 21 44 687
2017 Ontario (excluding National Capital Region) 21 27 25 3 12 6 6 17 54 31
2017 Quebec (excluding National Capital Region) 22 43 8 4 14 8 0 20 71 21
2017 British Columbia 31 15 38 15 0 0 0 15 46 18
2017 Nova Scotia 35 28 29 7 0 0 0 7 64 14
2014 National Capital Region 25 26 28 13 6 1 1 20 51 652
2014 Ontario (excluding National Capital Region) 25 25 38 6 6 0 0 12 50 32
2014 Quebec (excluding National Capital Region) 13 37 38 12 0 0 0 12 50 16
2014 British Columbia 57 25 18 0 0 0 0 0 82 16
2014 Nova Scotia 8 25 52 15 0 0 0 15 33 12

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 19 26 31 15 8 1 0 23 46 673
2019 Ontario (excluding National Capital Region) 36 21 25 11 4 0 4 16 59 28
2019 Quebec (excluding National Capital Region) 27 14 47 12 0 0 0 12 41 13
2019 British Columbia 44 41 15 0 0 0 0 0 85 20
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 72 16 6 4 2 0 0 88 6 675
2019 Ontario (excluding National Capital Region) 81 8 8 4 0 0 0 89 4 27
2019 Quebec (excluding National Capital Region) 60 13 0 21 7 0 0 72 28 13
2019 British Columbia 96 0 0 0 0 0 4 100 0 20
2017 National Capital Region 71 16 6 4 2 0 1 87 6 687
2017 Ontario (excluding National Capital Region) 85 9 3 3 0 0 0 94 3 31
2017 Quebec (excluding National Capital Region) 65 21 10 4 0 0 0 86 4 21
2017 British Columbia 90 10 0 0 0 0 0 100 0 18
2017 Nova Scotia 86 14 0 0 0 0 0 100 0 14
2014 National Capital Region 72 16 4 5 3 0 1 88 8 652
2014 Ontario (excluding National Capital Region) 81 15 3 0 0 0 0 97 0 32
2014 Quebec (excluding National Capital Region) 62 31 0 7 0 0 0 93 7 16
2014 British Columbia 75 12 6 0 6 0 0 88 6 16
2014 Nova Scotia 91 0 0 9 0 0 0 91 9 12

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 28 12 9 8 4 4 69 18 674
2019 Ontario (excluding National Capital Region) 47 21 14 11 3 4 0 71 15 28
2019 Quebec (excluding National Capital Region) 60 12 7 7 14 0 0 72 21 13
2019 British Columbia 29 40 15 5 5 5 0 73 11 20
2018 National Capital Region 24 33 16 10 7 6 4 63 19 614
2018 Ontario (excluding National Capital Region) 25 21 24 13 17 0 0 46 30 29
2018 Quebec (excluding National Capital Region) 29 26 10 21 5 0 8 61 28 19
2018 British Columbia 17 39 26 0 0 18 0 68 0 11
2017 National Capital Region 29 30 13 10 9 4 4 64 21 686
2017 Ontario (excluding National Capital Region) 19 27 9 15 18 12 0 52 38 31
2017 Quebec (excluding National Capital Region) 40 26 4 4 0 22 4 89 6 21
2017 British Columbia 31 48 11 5 5 0 0 79 10 18
2017 Nova Scotia 6 59 0 21 7 7 0 70 30 14
2014 National Capital Region 28 31 12 12 10 3 3 63 24 653
2014 Ontario (excluding National Capital Region) 15 25 29 3 22 3 3 43 27 32
2014 Quebec (excluding National Capital Region) 24 57 13 0 0 0 7 87 0 16
2014 British Columbia 38 25 12 0 12 12 0 72 14 16
2014 Nova Scotia 60 16 9 7 0 0 8 83 8 12

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 24 8 10 7 0 0 75 18 675
2019 Ontario (excluding National Capital Region) 64 18 3 7 7 0 0 83 14 28
2019 Quebec (excluding National Capital Region) 46 12 21 7 14 0 0 58 21 13
2019 British Columbia 56 29 10 5 0 0 0 84 5 20
2018 National Capital Region 47 27 8 10 7 1 0 74 18 613
2018 Ontario (excluding National Capital Region) 57 14 3 10 13 3 0 73 24 29
2018 Quebec (excluding National Capital Region) 59 16 5 15 5 0 0 74 21 19
2018 British Columbia 48 26 9 9 0 9 0 81 10 11
2017 National Capital Region 47 26 8 10 8 0 0 74 18 687
2017 Ontario (excluding National Capital Region) 27 28 9 15 21 0 0 54 37 31
2017 Quebec (excluding National Capital Region) 65 35 0 0 0 0 0 100 0 21
2017 British Columbia 63 27 0 10 0 0 0 90 10 18
2017 Nova Scotia 42 29 0 7 21 0 0 72 28 14
2014 National Capital Region 40 27 10 13 10 1 0 67 23 653
2014 Ontario (excluding National Capital Region) 34 13 12 22 18 0 0 47 40 32
2014 Quebec (excluding National Capital Region) 56 38 6 0 0 0 0 94 0 16
2014 British Columbia 51 6 12 18 12 0 0 57 30 16
2014 Nova Scotia 52 16 9 23 0 0 0 68 23 12

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 56 29 4 6 5 0 0 84 11 672
2019 Ontario (excluding National Capital Region) 65 18 14 3 0 0 0 83 3 28
2019 Quebec (excluding National Capital Region) 54 25 7 7 7 0 0 79 14 13
2019 British Columbia 71 14 5 10 0 0 0 84 10 20
2018 National Capital Region 51 33 6 6 3 0 0 85 9 611
2018 Ontario (excluding National Capital Region) 36 38 3 16 7 0 0 74 22 29
2018 Quebec (excluding National Capital Region) 59 26 0 10 5 0 0 85 15 19
2018 British Columbia 56 35 0 0 0 9 0 100 0 11
2017 National Capital Region 49 32 8 7 4 0 0 81 11 684
2017 Ontario (excluding National Capital Region) 25 32 6 23 15 0 0 56 38 30
2017 Quebec (excluding National Capital Region) 70 30 0 0 0 0 0 100 0 21
2017 British Columbia 69 26 0 5 0 0 0 95 5 18
2017 Nova Scotia 36 35 7 7 14 0 0 72 22 14
2014 National Capital Region 43 33 10 10 4 0 0 76 14 653
2014 Ontario (excluding National Capital Region) 28 32 6 13 22 0 0 60 34 32
2014 Quebec (excluding National Capital Region) 62 32 0 6 0 0 0 94 6 16
2014 British Columbia 45 30 12 6 6 0 0 75 12 16
2014 Nova Scotia 67 33 0 0 0 0 0 100 0 12

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 31 8 5 3 1 0 83 9 675
2019 Ontario (excluding National Capital Region) 52 22 15 7 3 0 0 75 10 28
2019 Quebec (excluding National Capital Region) 46 40 0 0 14 0 0 86 14 13
2019 British Columbia 51 39 5 5 0 0 0 90 5 20
2018 National Capital Region 44 39 8 6 3 0 0 83 9 614
2018 Ontario (excluding National Capital Region) 41 26 10 7 7 3 6 74 15 28
2018 Quebec (excluding National Capital Region) 25 56 0 13 5 0 0 81 19 19
2018 British Columbia 48 35 18 0 0 0 0 82 0 11
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 23 10 4 5 1 3 80 10 674
2019 Ontario (excluding National Capital Region) 49 22 14 4 7 4 0 74 11 28
2019 Quebec (excluding National Capital Region) 46 33 7 7 7 0 0 79 14 13
2019 British Columbia 58 31 5 0 5 0 0 89 5 19

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 31 9 7 7 1 1 76 15 672
2019 Ontario (excluding National Capital Region) 35 33 7 7 11 4 4 73 19 27
2019 Quebec (excluding National Capital Region) 32 42 12 7 7 0 0 74 14 13
2019 British Columbia 45 39 5 5 5 0 0 84 10 20
2018 National Capital Region 39 35 10 10 5 0 0 75 16 611
2018 Ontario (excluding National Capital Region) 50 22 7 10 11 0 0 73 20 28
2018 Quebec (excluding National Capital Region) 20 50 15 10 5 0 0 70 15 19
2018 British Columbia 48 43 9 0 0 0 0 91 0 11
2017 National Capital Region 40 37 8 8 6 1 0 78 14 687
2017 Ontario (excluding National Capital Region) 38 27 9 12 12 3 0 67 24 31
2017 Quebec (excluding National Capital Region) 31 56 4 8 0 0 0 87 8 21
2017 British Columbia 42 36 5 17 0 0 0 78 17 18
2017 Nova Scotia 42 22 8 8 21 0 0 63 29 14
2014 National Capital Region 39 31 11 10 9 1 0 71 18 653
2014 Ontario (excluding National Capital Region) 49 16 6 16 12 0 0 66 28 32
2014 Quebec (excluding National Capital Region) 31 57 5 6 0 0 0 88 6 16
2014 British Columbia 38 12 6 18 25 0 0 50 43 16
2014 Nova Scotia 34 50 9 7 0 0 0 84 7 12

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 27 8 7 5 1 3 79 12 670
2019 Ontario (excluding National Capital Region) 59 23 10 0 7 0 0 82 7 28
2019 Quebec (excluding National Capital Region) 46 28 12 7 7 0 0 74 14 13
2019 British Columbia 45 39 10 5 0 0 0 85 5 20
2018 National Capital Region 45 30 12 7 5 1 0 76 12 612
2018 Ontario (excluding National Capital Region) 42 41 0 7 10 0 0 83 17 28
2018 Quebec (excluding National Capital Region) 33 30 11 21 5 0 0 64 26 19
2018 British Columbia 57 35 9 0 0 0 0 91 0 11
2017 National Capital Region 46 31 9 6 5 2 1 79 12 686
2017 Ontario (excluding National Capital Region) 36 21 9 15 15 4 0 60 31 31
2017 Quebec (excluding National Capital Region) 34 40 17 0 0 10 0 81 0 21
2017 British Columbia 52 38 5 0 5 0 0 90 5 18
2017 Nova Scotia 42 29 8 0 21 0 0 71 21 14
2014 National Capital Region 43 27 12 8 7 2 1 72 16 653
2014 Ontario (excluding National Capital Region) 40 26 6 9 19 0 0 66 28 32
2014 Quebec (excluding National Capital Region) 68 26 6 0 0 0 0 94 0 16
2014 British Columbia 38 12 12 12 13 12 0 57 29 16
2014 Nova Scotia 43 33 17 7 0 0 0 76 7 12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 28 9 7 6 0 2 77 14 670
2019 Ontario (excluding National Capital Region) 54 20 11 4 11 0 0 74 14 28
2019 Quebec (excluding National Capital Region) 54 17 0 21 7 0 0 72 28 13
2019 British Columbia 56 34 5 5 0 0 0 90 5 20
2018 National Capital Region 44 29 11 9 6 0 0 73 15 611
2018 Ontario (excluding National Capital Region) 42 34 3 7 14 0 0 76 21 28
2018 Quebec (excluding National Capital Region) 32 46 6 17 0 0 0 78 17 18
2018 British Columbia 57 35 9 0 0 0 0 91 0 11
2017 National Capital Region 44 31 8 10 6 1 1 76 16 686
2017 Ontario (excluding National Capital Region) 40 25 9 18 6 3 0 66 25 31
2017 Quebec (excluding National Capital Region) 49 34 13 4 0 0 0 83 4 21
2017 British Columbia 57 21 17 5 0 0 0 78 5 18
2017 Nova Scotia 42 23 7 22 7 0 0 65 28 14
2014 National Capital Region 41 29 9 12 8 0 0 71 20 653
2014 Ontario (excluding National Capital Region) 40 26 13 6 15 0 0 66 22 32
2014 Quebec (excluding National Capital Region) 44 56 0 0 0 0 0 100 0 16
2014 British Columbia 32 19 6 24 19 0 0 50 43 16
2014 Nova Scotia 51 17 25 0 7 0 0 68 7 12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 82 9 3 2 2 0 1 92 4 669
2019 Ontario (excluding National Capital Region) 93 3 0 0 3 0 0 97 3 28
2019 Quebec (excluding National Capital Region) 65 14 21 0 0 0 0 79 0 13
2019 British Columbia 96 0 0 0 0 0 4 100 0 19
2017 National Capital Region 81 12 3 2 2 0 1 93 4 687
2017 Ontario (excluding National Capital Region) 88 10 0 3 0 0 0 97 3 31
2017 Quebec (excluding National Capital Region) 83 13 0 4 0 0 0 96 4 21
2017 British Columbia 95 5 0 0 0 0 0 100 0 18
2017 Nova Scotia 86 14 0 0 0 0 0 100 0 14
2014 National Capital Region 78 12 3 4 2 0 1 91 6 653
2014 Ontario (excluding National Capital Region) 78 19 3 0 0 0 0 97 0 32
2014 Quebec (excluding National Capital Region) 82 12 7 0 0 0 0 93 0 16
2014 British Columbia 75 12 6 0 0 6 0 93 0 16
2014 Nova Scotia 91 0 0 9 0 0 0 91 9 12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 18 8 5 4 2 4 81 10 670
2019 Ontario (excluding National Capital Region) 71 15 4 7 0 0 4 89 7 27
2019 Quebec (excluding National Capital Region) 75 14 0 0 0 0 11 100 0 13
2019 British Columbia 75 15 0 0 5 5 0 95 5 20
2017 National Capital Region 47 22 6 7 7 4 7 78 16 686
2017 Ontario (excluding National Capital Region) 50 25 12 3 3 0 7 80 6 30
2017 Quebec (excluding National Capital Region) 58 25 4 0 0 13 0 95 0 21
2017 British Columbia 88 0 0 0 0 12 0 100 0 18
2017 Nova Scotia 57 23 7 7 7 0 0 79 14 14
2014 National Capital Region 36 17 12 9 10 6 10 64 22 653
2014 Ontario (excluding National Capital Region) 34 29 3 9 12 6 6 72 25 32
2014 Quebec (excluding National Capital Region) 69 26 0 5 0 0 0 95 5 16
2014 British Columbia 32 37 19 0 0 12 0 78 0 16
2014 Nova Scotia 69 0 8 15 8 0 0 69 23 12

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 67 19 6 3 4 1 0 87 7 674
2019 Ontario (excluding National Capital Region) 76 7 14 3 0 0 0 83 3 28
2019 Quebec (excluding National Capital Region) 61 19 7 0 7 6 0 85 8 13
2019 British Columbia 66 34 0 0 0 0 0 100 0 20
2018 National Capital Region 58 22 7 5 5 1 0 82 10 613
2018 Ontario (excluding National Capital Region) 67 20 0 6 4 3 0 90 10 28
2018 Quebec (excluding National Capital Region) 53 11 25 6 6 0 0 64 11 18
2018 British Columbia 69 22 0 0 9 0 0 91 9 11
2017 National Capital Region 59 25 7 3 5 1 0 85 8 687
2017 Ontario (excluding National Capital Region) 44 25 6 6 15 4 0 72 22 30
2017 Quebec (excluding National Capital Region) 62 34 4 0 0 0 0 96 0 21
2017 British Columbia 68 32 0 0 0 0 0 100 0 18
2017 Nova Scotia 49 15 15 7 7 7 0 69 15 14

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 52 29 7 6 6 0 0 81 12 673
2019 Ontario (excluding National Capital Region) 62 20 3 11 3 0 0 82 14 28
2019 Quebec (excluding National Capital Region) 54 24 7 0 14 0 0 79 14 13
2019 British Columbia 66 24 0 10 0 0 0 90 10 20
2018 National Capital Region 47 27 11 9 5 0 0 74 14 608
2018 Ontario (excluding National Capital Region) 56 17 10 7 11 0 0 73 17 28
2018 Quebec (excluding National Capital Region) 25 30 19 21 5 0 0 56 26 19
2018 British Columbia 65 26 9 0 0 0 0 91 0 11
2017 National Capital Region 51 26 9 6 7 0 0 77 14 686
2017 Ontario (excluding National Capital Region) 35 35 9 9 12 0 0 70 21 30
2017 Quebec (excluding National Capital Region) 39 40 13 8 0 0 0 79 8 21
2017 British Columbia 74 21 0 5 0 0 0 95 5 18
2017 Nova Scotia 42 29 7 0 21 0 0 72 21 14
2014 National Capital Region 43 29 10 7 11 0 0 71 18 651
2014 Ontario (excluding National Capital Region) 43 22 9 3 19 3 0 68 23 32
2014 Quebec (excluding National Capital Region) 50 43 0 6 0 0 0 94 6 16
2014 British Columbia 32 30 12 12 13 0 0 62 25 16
2014 Nova Scotia 52 17 16 8 7 0 0 69 15 12

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 22 47 14 10 4 1 2 71 15 238
2019 Ontario (excluding National Capital Region) 0 54 25 6 7 0 8 59 14 13
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 36 32 12 10 6 5 0 71 16 669
2019 Ontario (excluding National Capital Region) 32 28 14 11 11 4 0 63 22 28
2019 Quebec (excluding National Capital Region) 5 54 13 13 7 7 0 64 21 13
2019 British Columbia 25 31 5 10 10 19 0 68 25 20
2018 National Capital Region 26 32 15 13 8 5 0 62 22 615
2018 Ontario (excluding National Capital Region) 24 27 25 17 4 3 0 53 21 29
2018 Quebec (excluding National Capital Region) 24 25 20 10 11 11 0 54 23 19
2018 British Columbia 9 34 40 18 0 0 0 43 18 11
2017 National Capital Region 28 38 11 10 9 5 0 69 19 687
2017 Ontario (excluding National Capital Region) 31 16 21 12 21 0 0 46 33 31
2017 Quebec (excluding National Capital Region) 27 38 23 0 4 8 0 71 5 21
2017 British Columbia 59 15 21 5 0 0 0 74 5 18
2017 Nova Scotia 6 43 8 22 14 7 0 53 39 14
2014 National Capital Region 15 30 18 15 13 9 0 50 31 653
2014 Ontario (excluding National Capital Region) 15 26 15 6 34 3 0 42 42 32
2014 Quebec (excluding National Capital Region) 18 38 37 6 0 0 0 56 6 16
2014 British Columbia 7 31 12 19 19 12 0 43 43 16
2014 Nova Scotia 23 52 9 8 0 8 0 82 9 12

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 34 14 11 9 1 0 66 19 670
2019 Ontario (excluding National Capital Region) 25 31 14 11 11 7 0 61 23 28
2019 Quebec (excluding National Capital Region) 34 21 24 14 7 0 0 55 21 13
2019 British Columbia 25 46 16 5 5 4 0 73 10 20
2018 National Capital Region 24 31 15 16 11 2 0 56 28 616
2018 Ontario (excluding National Capital Region) 30 34 16 7 10 3 0 66 18 29
2018 Quebec (excluding National Capital Region) 29 5 34 15 11 5 0 36 27 19
2018 British Columbia 9 34 13 35 9 0 0 43 44 11
2017 National Capital Region 26 37 14 11 12 1 0 63 23 686
2017 Ontario (excluding National Capital Region) 31 18 9 18 24 0 0 49 42 31
2017 Quebec (excluding National Capital Region) 17 48 18 8 4 4 0 68 13 21
2017 British Columbia 48 21 10 15 5 0 0 69 21 18
2017 Nova Scotia 6 43 7 22 22 0 0 49 44 14
2014 National Capital Region 14 31 19 18 15 3 0 46 34 652
2014 Ontario (excluding National Capital Region) 9 19 18 19 34 0 0 29 53 32
2014 Quebec (excluding National Capital Region) 5 19 51 19 6 0 0 25 25 16
2014 British Columbia 7 19 18 19 32 6 0 27 54 16
2014 Nova Scotia 15 52 9 16 8 0 0 67 24 12

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 20 35 17 14 10 3 0 57 25 668
2019 Ontario (excluding National Capital Region) 20 28 4 15 22 11 0 54 42 27
2019 Quebec (excluding National Capital Region) 26 7 38 14 7 7 0 36 23 13
2019 British Columbia 25 31 15 14 5 10 0 62 21 20
2018 National Capital Region 15 30 18 19 14 4 0 47 34 613
2018 Ontario (excluding National Capital Region) 31 21 27 14 3 3 0 54 18 29
2018 Quebec (excluding National Capital Region) 8 11 29 31 11 11 0 21 46 19
2018 British Columbia 10 28 34 10 19 0 0 37 29 10
2017 National Capital Region 18 31 18 17 12 4 0 52 30 687
2017 Ontario (excluding National Capital Region) 28 21 9 18 21 3 0 50 40 31
2017 Quebec (excluding National Capital Region) 8 35 31 13 4 8 0 47 18 21
2017 British Columbia 38 26 5 15 15 0 0 64 31 18
2017 Nova Scotia 0 27 22 22 22 7 0 29 48 14
2014 National Capital Region 9 28 18 22 17 5 0 39 42 652
2014 Ontario (excluding National Capital Region) 6 19 22 15 34 3 0 26 51 32
2014 Quebec (excluding National Capital Region) 7 5 57 25 6 0 0 12 31 16
2014 British Columbia 0 13 6 55 25 0 0 13 81 16
2014 Nova Scotia 8 59 0 25 8 0 0 67 33 12

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 20 30 18 19 12 1 0 50 31 671
2019 Ontario (excluding National Capital Region) 21 29 11 18 14 7 0 54 34 28
2019 Quebec (excluding National Capital Region) 5 49 31 7 7 0 0 55 14 13
2019 British Columbia 25 30 20 14 5 5 0 58 20 20
2018 National Capital Region 13 31 18 23 14 2 0 45 37 617
2018 Ontario (excluding National Capital Region) 34 22 7 23 11 3 0 58 35 28
2018 Quebec (excluding National Capital Region) 19 24 21 26 5 5 0 45 33 19
2018 British Columbia 17 17 31 18 18 0 0 34 35 11
2017 National Capital Region 17 33 14 19 14 3 0 51 34 686
2017 Ontario (excluding National Capital Region) 25 15 9 19 30 3 0 41 50 31
2017 Quebec (excluding National Capital Region) 14 29 18 25 0 14 0 50 29 21
2017 British Columbia 32 32 10 15 10 0 0 64 26 18
2017 Nova Scotia 7 35 29 7 22 0 0 42 29 14
2014 National Capital Region 9 29 16 24 19 3 0 39 44 653
2014 Ontario (excluding National Capital Region) 6 22 13 22 34 3 0 29 58 32
2014 Quebec (excluding National Capital Region) 5 38 12 44 0 0 0 43 44 16
2014 British Columbia 0 13 31 31 19 6 0 14 53 16
2014 Nova Scotia 0 58 34 0 8 0 0 58 8 12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 42 30 16 6 3 3 0 74 9 673
2019 Ontario (excluding National Capital Region) 42 22 11 10 0 8 8 75 12 28
2019 Quebec (excluding National Capital Region) 19 0 67 7 0 7 0 21 8 13
2019 British Columbia 56 20 5 5 0 9 5 88 6 20
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 26 42 14 11 6 1 1 69 17 673
2019 Ontario (excluding National Capital Region) 26 32 24 11 7 0 0 58 18 28
2019 Quebec (excluding National Capital Region) 14 45 19 21 0 0 0 59 21 13
2019 British Columbia 45 34 15 5 0 0 0 80 5 20
2018 National Capital Region 21 42 20 12 5 0 0 63 17 612
2018 Ontario (excluding National Capital Region) 24 40 10 13 9 3 0 67 23 29
2018 Quebec (excluding National Capital Region) 24 20 21 20 11 5 0 46 32 19
2018 British Columbia 26 48 18 9 0 0 0 74 9 11
2017 National Capital Region 25 44 16 8 6 1 0 70 14 685
2017 Ontario (excluding National Capital Region) 22 39 18 18 3 0 0 60 21 30
2017 Quebec (excluding National Capital Region) 25 41 15 19 0 0 0 66 19 20
2017 British Columbia 42 48 0 5 5 0 0 90 10 18
2017 Nova Scotia 14 34 21 15 15 0 0 48 30 14
2014 National Capital Region 24 40 18 10 6 2 0 65 16 653
2014 Ontario (excluding National Capital Region) 25 35 19 9 13 0 0 59 22 32
2014 Quebec (excluding National Capital Region) 0 43 38 19 0 0 0 43 19 16
2014 British Columbia 37 25 6 31 0 0 0 63 31 16
2014 Nova Scotia 0 67 17 16 0 0 0 67 16 12

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 12 35 19 17 11 5 0 50 29 672
2019 Ontario (excluding National Capital Region) 15 25 17 21 14 7 0 44 38 28
2019 Quebec (excluding National Capital Region) 0 41 19 34 7 0 0 41 41 13
2019 British Columbia 20 34 15 26 0 5 0 57 27 20

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 29 35 15 10 6 3 2 67 17 673
2019 Ontario (excluding National Capital Region) 25 25 11 22 17 0 0 50 39 28
2019 Quebec (excluding National Capital Region) 34 32 14 21 0 0 0 65 21 13
2019 British Columbia 40 34 20 5 0 0 0 75 5 20
2018 National Capital Region 28 37 14 11 6 2 1 67 18 614
2018 Ontario (excluding National Capital Region) 40 28 18 7 7 0 0 68 13 29
2018 Quebec (excluding National Capital Region) 29 39 5 16 11 0 0 68 26 19
2018 British Columbia 35 31 26 0 0 8 0 71 0 11
2017 National Capital Region 33 36 12 10 6 2 1 71 16 685
2017 Ontario (excluding National Capital Region) 25 51 9 15 0 0 0 76 15 31
2017 Quebec (excluding National Capital Region) 28 42 20 5 0 5 0 74 5 20
2017 British Columbia 42 36 0 17 5 0 0 78 22 18
2017 Nova Scotia 27 45 14 7 7 0 0 72 14 14
2014 National Capital Region 31 34 12 12 6 4 1 69 19 653
2014 Ontario (excluding National Capital Region) 31 29 12 6 18 3 0 62 26 32
2014 Quebec (excluding National Capital Region) 31 50 19 0 0 0 0 81 0 16
2014 British Columbia 37 37 6 0 19 0 0 75 19 16
2014 Nova Scotia 51 32 8 9 0 0 0 83 9 12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 35 18 8 5 2 0 69 13 670
2019 Ontario (excluding National Capital Region) 34 26 23 14 4 0 0 59 18 27
2019 Quebec (excluding National Capital Region) 5 54 27 7 6 0 0 60 13 13
2019 British Columbia 45 34 20 0 0 0 0 80 0 20
2018 National Capital Region 29 41 17 7 6 1 0 70 12 614
2018 Ontario (excluding National Capital Region) 39 36 18 3 4 0 0 75 7 28
2018 Quebec (excluding National Capital Region) 4 33 32 15 11 0 5 39 27 19
2018 British Columbia 39 35 26 0 0 0 0 74 0 11

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 19 20 13 13 12 4 45 31 670
2019 Ontario (excluding National Capital Region) 14 15 11 21 18 18 4 37 50 28
2019 Quebec (excluding National Capital Region) 0 31 27 21 7 13 0 36 33 13
2019 British Columbia 29 19 10 36 5 0 0 49 41 20
2018 National Capital Region 13 18 20 17 18 13 2 37 40 615
2018 Ontario (excluding National Capital Region) 30 22 16 12 14 7 0 55 28 29
2018 Quebec (excluding National Capital Region) 4 31 33 0 16 15 0 42 19 19
2018 British Columbia 9 26 31 18 9 8 0 38 29 11
2017 National Capital Region 13 21 17 15 16 14 4 41 38 686
2017 Ontario (excluding National Capital Region) 9 21 15 21 24 7 3 33 50 31
2017 Quebec (excluding National Capital Region) 5 23 19 25 5 24 0 37 38 20
2017 British Columbia 36 16 10 15 22 0 0 52 37 18
2017 Nova Scotia 21 21 8 22 14 15 0 49 42 14
2014 National Capital Region 12 16 19 18 22 10 3 33 46 653
2014 Ontario (excluding National Capital Region) 3 22 6 16 43 9 0 28 65 32
2014 Quebec (excluding National Capital Region) 12 25 25 24 12 0 0 38 37 16
2014 British Columbia 13 12 25 6 25 18 0 31 39 16
2014 Nova Scotia 34 33 8 9 0 16 0 80 11 12

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 19 38 14 16 11 2 1 58 28 675
2019 Ontario (excluding National Capital Region) 11 31 26 14 14 4 0 44 29 28
2019 Quebec (excluding National Capital Region) 20 18 21 14 7 21 0 47 26 13
2019 British Columbia 35 25 15 10 10 4 0 63 22 20
2018 National Capital Region 17 31 18 18 14 2 0 48 33 612
2018 Ontario (excluding National Capital Region) 27 20 17 22 10 3 0 49 34 29
2018 Quebec (excluding National Capital Region) 21 25 20 15 11 8 0 50 28 19
2018 British Columbia 0 43 22 26 9 0 0 43 35 11
2017 National Capital Region 22 35 16 13 10 4 0 60 23 685
2017 Ontario (excluding National Capital Region) 20 30 12 12 12 14 0 58 28 30
2017 Quebec (excluding National Capital Region) 21 45 8 13 4 8 0 72 19 21
2017 British Columbia 38 36 5 15 5 0 0 74 21 18
2017 Nova Scotia 41 29 7 15 7 0 0 71 22 14
2014 National Capital Region 15 28 16 18 21 2 0 44 40 651
2014 Ontario (excluding National Capital Region) 9 13 19 19 37 3 0 23 57 32
2014 Quebec (excluding National Capital Region) 24 51 19 6 0 0 0 75 6 16
2014 British Columbia 13 31 25 25 6 0 0 44 31 16
2014 Nova Scotia 43 9 25 23 0 0 0 52 23 12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 22 31 14 13 17 2 1 54 31 674
2019 Ontario (excluding National Capital Region) 10 24 19 18 21 4 4 37 42 28
2019 Quebec (excluding National Capital Region) 20 12 35 13 21 0 0 32 34 13
2019 British Columbia 35 20 0 10 31 0 4 58 42 20
2018 National Capital Region 15 27 15 16 21 4 2 45 39 615
2018 Ontario (excluding National Capital Region) 25 26 9 14 26 0 0 51 39 29
2018 Quebec (excluding National Capital Region) 25 26 11 21 17 0 0 51 37 18
2018 British Columbia 0 9 13 52 26 0 0 9 78 11
2017 National Capital Region 19 29 13 14 20 3 3 51 36 687
2017 Ontario (excluding National Capital Region) 16 33 12 9 30 0 0 49 39 31
2017 Quebec (excluding National Capital Region) 8 17 31 27 4 13 0 29 36 21
2017 British Columbia 10 32 16 21 21 0 0 43 42 18
2017 Nova Scotia 20 16 21 7 36 0 0 36 43 14
2014 National Capital Region 12 19 10 23 31 2 2 32 57 653
2014 Ontario (excluding National Capital Region) 9 19 9 10 52 0 0 29 62 32
2014 Quebec (excluding National Capital Region) 5 13 19 32 25 0 6 20 60 16
2014 British Columbia 6 19 12 30 32 0 0 26 62 16
2014 Nova Scotia 26 17 9 16 31 0 0 43 48 12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 51 26 12 5 2 1 3 80 8 672
2019 Ontario (excluding National Capital Region) 45 15 22 10 4 4 0 62 15 28
2019 Quebec (excluding National Capital Region) 53 40 7 0 0 0 0 93 0 13
2019 British Columbia 56 26 5 0 10 0 4 84 11 20

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 12 9 7 10 2 12 70 19 673
2019 Ontario (excluding National Capital Region) 37 19 3 18 15 0 8 60 36 28
2019 Quebec (excluding National Capital Region) 93 0 0 0 7 0 0 93 7 13
2019 British Columbia 61 5 5 10 5 0 14 76 18 20

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 47 22 16 7 5 1 3 71 12 673
2019 Ontario (excluding National Capital Region) 38 22 14 15 4 8 0 65 20 28
2019 Quebec (excluding National Capital Region) 21 34 19 27 0 0 0 55 27 13
2019 British Columbia 55 25 9 10 0 0 0 81 10 20

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 20 18 7 9 2 3 65 17 668
2019 Ontario (excluding National Capital Region) 23 14 28 15 11 8 0 41 28 28
2019 Quebec (excluding National Capital Region) 27 28 12 26 7 0 0 55 33 13
2019 British Columbia 35 30 9 10 5 10 0 73 17 20

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 63 9 8 3 4 2 12 83 8 670
2019 Ontario (excluding National Capital Region) 33 14 22 4 15 12 0 54 21 28
2019 Quebec (excluding National Capital Region) 5 7 26 14 48 0 0 13 62 13
2019 British Columbia 16 10 9 25 40 0 0 26 65 20

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 73 12 5 3 2 2 4 90 5 671
2019 Ontario (excluding National Capital Region) 74 11 8 0 0 7 0 92 0 28
2019 Quebec (excluding National Capital Region) 74 19 0 0 0 0 7 100 0 13
2019 British Columbia 65 15 15 0 5 0 0 80 5 20

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 75 5 7 1 3 3 5 87 5 671
2019 Ontario (excluding National Capital Region) 56 14 14 0 0 15 0 83 0 28
2019 Quebec (excluding National Capital Region) 74 12 0 0 7 0 7 92 8 13
2019 British Columbia 79 17 0 0 0 4 0 100 0 18

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 76 6 4 2 2 1 9 91 4 672
2019 Ontario (excluding National Capital Region) 70 4 4 0 0 7 15 95 0 27
2019 Quebec (excluding National Capital Region) 80 5 8 0 0 0 7 92 0 12
2019 British Columbia 86 5 0 0 0 0 9 100 0 20

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 24 40 19 10 3 4 0 67 14 672
2019 Ontario (excluding National Capital Region) 14 47 22 7 3 7 0 65 11 28
2019 Quebec (excluding National Capital Region) 20 46 14 14 7 0 0 65 21 13
2019 British Columbia 30 41 5 16 5 0 4 73 22 20
2018 National Capital Region 19 41 19 12 6 3 0 62 18 615
2018 Ontario (excluding National Capital Region) 22 34 32 4 9 0 0 56 12 29
2018 Quebec (excluding National Capital Region) 16 20 20 21 5 19 0 44 32 19
2018 British Columbia 17 17 31 26 9 0 0 34 35 11
2017 National Capital Region 21 40 18 10 7 4 0 63 18 686
2017 Ontario (excluding National Capital Region) 16 30 23 18 7 3 3 49 26 31
2017 Quebec (excluding National Capital Region) 8 52 17 8 0 13 0 70 10 21
2017 British Columbia 38 26 26 5 5 0 0 64 10 18
2017 Nova Scotia 20 29 23 21 7 0 0 49 28 14

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 39 35 12 8 4 2 0 75 12 671
2019 Ontario (excluding National Capital Region) 38 33 18 4 3 3 0 74 7 28
2019 Quebec (excluding National Capital Region) 5 62 18 0 14 0 0 68 14 13
2019 British Columbia 66 23 11 0 0 0 0 89 0 18
2018 National Capital Region 30 41 15 7 3 3 0 74 11 613
2018 Ontario (excluding National Capital Region) 45 25 13 10 7 0 0 70 17 29
2018 Quebec (excluding National Capital Region) 23 52 5 5 11 5 0 78 16 19
2018 British Columbia 48 17 26 9 0 0 0 65 9 11
2017 National Capital Region 34 40 11 7 5 3 0 77 12 683
2017 Ontario (excluding National Capital Region) 35 36 6 12 9 3 0 73 21 31
2017 Quebec (excluding National Capital Region) 32 55 8 4 0 0 0 87 4 21
2017 British Columbia 47 43 5 0 5 0 0 90 5 18
2017 Nova Scotia 35 29 29 7 0 0 0 64 7 14
2014 National Capital Region 31 37 16 7 5 4 0 71 12 653
2014 Ontario (excluding National Capital Region) 28 29 15 6 15 6 0 60 23 32
2014 Quebec (excluding National Capital Region) 31 57 13 0 0 0 0 87 0 16
2014 British Columbia 32 37 18 0 13 0 0 69 13 16
2014 Nova Scotia 59 24 17 0 0 0 0 83 0 12

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 46 31 11 4 4 3 0 80 9 672
2019 Ontario (excluding National Capital Region) 35 32 18 8 3 3 0 70 11 28
2019 Quebec (excluding National Capital Region) 5 81 13 0 0 0 0 87 0 13
2019 British Columbia 54 31 10 0 0 5 0 89 0 20
2018 National Capital Region 35 38 15 6 2 4 0 76 8 613
2018 Ontario (excluding National Capital Region) 39 23 16 11 7 3 0 65 18 28
2018 Quebec (excluding National Capital Region) 28 25 31 0 5 5 5 59 6 19
2018 British Columbia 47 26 18 9 0 0 0 74 9 11
2017 National Capital Region 35 35 14 4 5 6 0 75 10 684
2017 Ontario (excluding National Capital Region) 30 36 15 9 6 3 0 69 15 31
2017 Quebec (excluding National Capital Region) 32 42 17 0 0 9 0 81 0 21
2017 British Columbia 69 26 0 0 5 0 0 95 5 18
2017 Nova Scotia 29 35 15 0 7 15 0 75 8 14
2014 National Capital Region 34 33 19 4 3 7 0 72 7 651
2014 Ontario (excluding National Capital Region) 25 35 22 3 9 6 0 64 13 32
2014 Quebec (excluding National Capital Region) 31 37 32 0 0 0 0 68 0 16
2014 British Columbia 32 31 6 0 13 18 0 77 16 16
2014 Nova Scotia 67 8 17 0 0 8 0 82 0 12

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 35 7 5 3 0 0 85 8 672
2019 Ontario (excluding National Capital Region) 31 55 14 0 0 0 0 86 0 28
2019 Quebec (excluding National Capital Region) 41 14 24 14 7 0 0 55 21 13
2019 British Columbia 61 19 5 15 0 0 0 80 15 20
2018 National Capital Region 38 41 11 5 4 0 0 80 9 611
2018 Ontario (excluding National Capital Region) 36 37 17 7 3 0 0 73 10 29
2018 Quebec (excluding National Capital Region) 38 51 0 0 11 0 0 89 11 19
2018 British Columbia 56 9 18 18 0 0 0 65 18 11
2017 National Capital Region 43 38 9 7 4 0 0 80 11 686
2017 Ontario (excluding National Capital Region) 40 31 6 12 12 0 0 70 24 31
2017 Quebec (excluding National Capital Region) 44 43 4 4 4 0 0 87 8 21
2017 British Columbia 59 26 15 0 0 0 0 85 0 18
2017 Nova Scotia 35 37 0 28 0 0 0 72 28 14
2014 National Capital Region 36 35 15 8 5 1 0 72 13 653
2014 Ontario (excluding National Capital Region) 18 41 9 6 18 6 0 64 26 32
2014 Quebec (excluding National Capital Region) 43 44 6 6 0 0 0 88 6 16
2014 British Columbia 38 24 19 12 7 0 0 62 19 16
2014 Nova Scotia 52 48 0 0 0 0 0 100 0 12

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 29 17 11 9 0 0 63 20 673
2019 Ontario (excluding National Capital Region) 28 30 14 21 7 0 0 58 28 28
2019 Quebec (excluding National Capital Region) 41 14 11 12 21 0 0 55 34 13
2019 British Columbia 51 24 5 15 5 0 0 75 20 20
2018 National Capital Region 25 29 21 13 11 0 0 54 25 613
2018 Ontario (excluding National Capital Region) 27 34 12 17 10 0 0 61 27 29
2018 Quebec (excluding National Capital Region) 28 21 25 5 16 5 0 52 22 19
2018 British Columbia 48 26 0 26 0 0 0 74 26 11
2017 National Capital Region 26 31 19 12 12 0 0 57 24 686
2017 Ontario (excluding National Capital Region) 28 24 15 6 27 0 0 52 33 31
2017 Quebec (excluding National Capital Region) 35 40 21 0 4 0 0 75 4 21
2017 British Columbia 48 36 10 5 0 0 0 85 5 18
2017 Nova Scotia 20 15 21 37 7 0 0 35 44 14
2014 National Capital Region 15 32 18 18 16 1 0 48 34 653
2014 Ontario (excluding National Capital Region) 9 29 15 6 41 0 0 38 47 32
2014 Quebec (excluding National Capital Region) 25 19 44 12 0 0 0 43 12 16
2014 British Columbia 0 31 12 31 25 0 0 31 57 16
2014 Nova Scotia 35 17 9 24 15 0 0 52 40 12

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 32 15 10 8 0 0 67 18 673
2019 Ontario (excluding National Capital Region) 26 31 15 21 7 0 0 56 29 27
2019 Quebec (excluding National Capital Region) 34 26 12 7 21 0 0 60 28 13
2019 British Columbia 45 34 0 15 5 0 0 80 20 20
2018 National Capital Region 26 34 19 13 9 0 0 60 22 608
2018 Ontario (excluding National Capital Region) 30 31 19 13 7 0 0 61 20 29
2018 Quebec (excluding National Capital Region) 20 29 25 11 16 0 0 49 26 19
2018 British Columbia 18 56 0 26 0 0 0 74 26 11
2017 National Capital Region 27 36 14 13 10 0 0 63 23 687
2017 Ontario (excluding National Capital Region) 32 25 9 12 22 0 0 57 34 30
2017 Quebec (excluding National Capital Region) 35 40 17 0 4 0 5 78 4 21
2017 British Columbia 48 36 10 5 0 0 0 85 5 18
2017 Nova Scotia 28 14 14 36 7 0 0 42 44 14
2014 National Capital Region 17 35 15 19 13 0 0 53 32 653
2014 Ontario (excluding National Capital Region) 12 22 12 19 34 0 0 35 53 32
2014 Quebec (excluding National Capital Region) 18 26 44 12 0 0 0 44 12 16
2014 British Columbia 12 25 6 25 32 0 0 37 57 16
2014 Nova Scotia 43 17 9 16 15 0 0 60 31 12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 24 16 13 11 3 1 58 25 672
2019 Ontario (excluding National Capital Region) 24 29 16 18 10 3 0 55 29 28
2019 Quebec (excluding National Capital Region) 41 19 12 7 21 0 0 60 28 13
2019 British Columbia 50 21 0 20 9 0 0 71 29 20
2018 National Capital Region 23 24 21 15 12 4 1 49 29 613
2018 Ontario (excluding National Capital Region) 33 26 14 7 21 0 0 59 27 29
2018 Quebec (excluding National Capital Region) 20 24 11 10 31 5 0 46 43 19
2018 British Columbia 35 17 22 9 9 8 0 57 19 11
2017 National Capital Region 25 23 19 14 14 4 1 50 30 686
2017 Ontario (excluding National Capital Region) 28 9 20 21 21 0 0 37 43 31
2017 Quebec (excluding National Capital Region) 23 37 9 17 4 9 0 66 24 20
2017 British Columbia 36 38 10 10 5 0 0 74 15 18
2017 Nova Scotia 20 15 37 7 14 7 0 38 23 14
2014 National Capital Region 18 21 18 16 21 5 0 41 39 653
2014 Ontario (excluding National Capital Region) 15 22 16 13 31 3 0 39 45 32
2014 Quebec (excluding National Capital Region) 25 25 32 12 0 0 6 53 13 16
2014 British Columbia 0 19 37 19 25 0 0 19 44 16
2014 Nova Scotia 43 17 9 0 23 8 0 65 25 12
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 National Capital Region 45 23 32 675
2019 Ontario (excluding National Capital Region) 55 20 25 28
2019 Quebec (excluding National Capital Region) 42 16 42 13
2019 British Columbia 46 26 28 20
2018 National Capital Region 52 19 29 616
2018 Ontario (excluding National Capital Region) 63 16 21 29
2018 Quebec (excluding National Capital Region) 42 15 43 19
2018 British Columbia 31 44 25 11
2017 National Capital Region 50 18 32 686
2017 Ontario (excluding National Capital Region) 57 6 37 31
2017 Quebec (excluding National Capital Region) 53 21 26 21
2017 British Columbia 48 21 31 18
2017 Nova Scotia 28 37 34 14
2014 National Capital Region 53 17 30 652
2014 Ontario (excluding National Capital Region) 53 18 28 32
2014 Quebec (excluding National Capital Region) 19 37 44 16
2014 British Columbia 45 12 43 16
2014 Nova Scotia 41 34 25 12

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 National Capital Region 6 32 50 3 5 4 316
2019 Ontario (excluding National Capital Region) 0 21 52 0 14 13 15
2018 National Capital Region 5 23 59 3 3 7 323
2018 Ontario (excluding National Capital Region) 5 29 34 14 0 19 17
2017 National Capital Region 4 20 58 4 6 7 345
2017 Ontario (excluding National Capital Region) 5 10 68 0 17 0 18
2017 Quebec (excluding National Capital Region) 8 0 65 0 26 0 10
2014 National Capital Region 4 19 63 7 9999 8 349
2014 Ontario (excluding National Capital Region) 6 13 81 0 9999 0 17
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 35 40 7 7 5 1 5 79 13 671
2019 Ontario (excluding National Capital Region) 32 38 4 15 11 0 0 71 26 27
2019 Quebec (excluding National Capital Region) 18 68 14 0 0 0 0 86 0 13
2019 British Columbia 29 56 0 10 0 0 5 89 11 20

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 55 20 8 3 2 7 5 85 6 670
2019 Ontario (excluding National Capital Region) 57 18 7 4 0 10 3 87 4 28
2019 Quebec (excluding National Capital Region) 37 49 7 0 0 7 0 92 0 13
2019 British Columbia 59 26 5 5 0 5 0 89 5 20
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 17 83 674
2018 National Capital Region 18 82 616
2018 Ontario (excluding National Capital Region) 33 67 29

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 43 57 113
2018 National Capital Region 41 59 111

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 65 35 113
2018 National Capital Region 73 27 111

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 113
2018 National Capital Region 9 91 111

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 113
2018 National Capital Region 0 100 111

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 8 92 113
2018 National Capital Region 10 90 111

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 41 59 112
2018 National Capital Region 39 61 111

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 40 60 112
2018 National Capital Region 46 54 111

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 46 54 112
2018 National Capital Region 49 51 111

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 40 60 112
2018 National Capital Region 45 55 111

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 39 61 112
2018 National Capital Region 36 64 111

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 61 39 112
2018 National Capital Region 48 52 111

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 41 59 112
2018 National Capital Region 32 68 111

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 112
2018 National Capital Region 0 100 111

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 112
2018 National Capital Region 11 89 111

Question 60j. Please indicate the nature of the harassment you experienced. Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 12 88 112
2018 National Capital Region 6 94 111

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 48 52 112
2018 National Capital Region 47 53 111

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 22 78 112
2018 National Capital Region 30 70 111

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 12 88 112
2018 National Capital Region 20 80 111

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 49 51 112
2018 National Capital Region 64 36 111

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 25 75 112
2018 National Capital Region 34 66 111

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 8 92 112
2018 National Capital Region 13 87 111

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 12 88 112
2018 National Capital Region 17 83 111

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 112
2018 National Capital Region 13 87 111

Question 61h. What action(s) did you take to address the harassment you experienced? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 13 87 112
2018 National Capital Region 11 89 111

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 31 69 112
2018 National Capital Region 20 80 111

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 22 78 674
2019 Ontario (excluding National Capital Region) 25 75 28

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 15 15 17 8 7 28 8 48 25 675
2019 Ontario (excluding National Capital Region) 18 18 13 7 11 26 8 54 27 28
2019 Quebec (excluding National Capital Region) 5 5 20 0 14 41 14 23 32 13
2019 British Columbia 19 15 10 10 5 24 16 57 26 20
2018 National Capital Region 12 15 21 9 9 29 5 41 27 613
2018 Ontario (excluding National Capital Region) 10 29 22 11 10 16 3 48 25 29
2018 Quebec (excluding National Capital Region) 9 11 21 11 5 25 18 35 28 19
2018 British Columbia 8 17 40 9 9 18 0 31 21 11
2017 National Capital Region 12 14 18 7 10 30 9 42 28 685
2017 Ontario (excluding National Capital Region) 12 12 19 3 18 30 6 38 33 31
2017 Quebec (excluding National Capital Region) 4 4 0 4 4 66 18 49 51 21
2017 British Columbia 21 11 26 10 5 22 5 43 21 18
2017 Nova Scotia 0 20 29 0 14 37 0 32 22 14
2014 National Capital Region 10 17 17 10 9 29 7 42 31 652
2014 Ontario (excluding National Capital Region) 12 17 9 6 37 19 0 35 53 32
2014 Quebec (excluding National Capital Region) 12 32 25 6 0 19 7 58 8 16
2014 British Columbia 13 6 6 24 32 19 0 24 69 16
2014 Nova Scotia 17 33 17 9 0 24 0 66 12 12

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 28 15 5 7 11 2 68 14 674
2019 Ontario (excluding National Capital Region) 25 31 18 11 4 11 0 63 17 28
2019 Quebec (excluding National Capital Region) 10 41 20 0 14 7 7 60 17 13
2019 British Columbia 64 15 11 11 0 0 0 78 11 19
2018 National Capital Region 25 32 19 8 7 8 1 63 17 613
2018 Ontario (excluding National Capital Region) 44 16 17 7 13 3 0 62 21 29
2018 Quebec (excluding National Capital Region) 20 19 35 0 16 10 0 43 18 19
2018 British Columbia 17 35 31 18 0 0 0 52 18 11
2017 National Capital Region 23 31 17 9 8 11 1 61 19 686
2017 Ontario (excluding National Capital Region) 18 28 15 9 16 11 3 54 28 31
2017 Quebec (excluding National Capital Region) 22 16 30 4 4 22 0 50 11 21
2017 British Columbia 37 32 5 10 10 5 0 73 22 18
2017 Nova Scotia 14 20 23 21 7 15 0 40 33 14
2014 National Capital Region 19 29 23 10 7 12 1 55 19 653
2014 Ontario (excluding National Capital Region) 25 20 3 6 40 6 0 47 50 32
2014 Quebec (excluding National Capital Region) 31 38 19 0 0 12 0 79 0 16
2014 British Columbia 7 50 12 12 19 0 0 57 32 16
2014 Nova Scotia 42 33 16 9 0 0 0 75 9 12
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 675
2018 National Capital Region 9 91 616
2018 British Columbia 0 100 11

Question 67a. From whom did you experience discrimination on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 42 58 60
2018 National Capital Region 32 68 53

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 82 18 60
2018 National Capital Region 83 17 53

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 60
2018 National Capital Region 0 100 53

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 13 87 60
2018 National Capital Region 13 87 53

Question 68a. Please indicate the type of discrimination you experienced. Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 22 78 58
2018 National Capital Region 25 75 53

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 26 74 58
2018 National Capital Region 33 67 53

Question 68c. Please indicate the type of discrimination you experienced. Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 58
2018 National Capital Region 10 90 53

Question 68e. Please indicate the type of discrimination you experienced. Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 35 65 58
2018 National Capital Region 27 73 53

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 30 70 58
2018 National Capital Region 28 72 53

Question 68i. Please indicate the type of discrimination you experienced. Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 58

Question 68j. Please indicate the type of discrimination you experienced. Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 18 82 58
2018 National Capital Region 24 76 53

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 16 84 58
2018 National Capital Region 13 87 53

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 0 100 58
2018 National Capital Region 0 100 53

Question 68n. Please indicate the type of discrimination you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 58
2018 National Capital Region 24 76 53

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 34 66 58
2018 National Capital Region 31 69 53

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 18 82 58
2018 National Capital Region 16 84 53

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 9 91 58
2018 National Capital Region 10 90 53

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 15 85 58
2018 National Capital Region 13 87 53

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 49 51 58
2018 National Capital Region 61 39 53

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 10 90 670
2019 British Columbia 0 100 20

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 16 15 19 4 5 33 7 52 16 673
2019 Ontario (excluding National Capital Region) 22 14 20 8 0 29 8 56 12 28
2019 Quebec (excluding National Capital Region) 5 5 27 0 7 41 14 23 16 13
2019 British Columbia 24 10 20 0 5 30 10 57 9 20
2018 National Capital Region 11 16 23 4 5 36 5 46 16 613
2018 Ontario (excluding National Capital Region) 13 22 22 7 4 29 3 53 15 29
2018 Quebec (excluding National Capital Region) 9 11 21 5 5 31 18 39 21 19
2018 British Columbia 0 28 53 0 0 19 0 34 0 10
2017 National Capital Region 13 13 18 4 3 42 7 51 13 687
2017 Ontario (excluding National Capital Region) 12 12 24 0 9 37 6 43 16 31
2017 Quebec (excluding National Capital Region) 0 0 8 0 4 60 27 0 33 21
2017 British Columbia 21 16 15 5 0 38 5 64 9 18
2017 Nova Scotia 14 20 22 0 0 44 0 62 0 14
2014 National Capital Region 9 13 21 3 3 42 10 46 12 653
2014 Ontario (excluding National Capital Region) 15 16 6 19 16 25 3 44 47 32
2014 Quebec (excluding National Capital Region) 12 25 25 0 0 19 19 59 0 16
2014 British Columbia 7 6 12 0 13 62 0 34 34 16
2014 Nova Scotia 18 24 34 0 0 16 8 55 0 12

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 33 26 17 3 5 14 1 69 10 675
2019 Ontario (excluding National Capital Region) 28 17 18 8 4 26 0 60 15 28
2019 Quebec (excluding National Capital Region) 5 40 33 0 7 7 7 53 8 13
2019 British Columbia 56 19 15 0 5 5 0 78 5 20
2018 National Capital Region 25 31 22 6 3 12 1 65 11 612
2018 Ontario (excluding National Capital Region) 33 20 19 7 7 13 0 62 16 29
2018 Quebec (excluding National Capital Region) 20 29 30 5 5 10 0 55 12 19
2018 British Columbia 26 25 48 0 0 0 0 52 0 11
2017 National Capital Region 27 29 18 4 3 17 1 69 9 684
2017 Ontario (excluding National Capital Region) 21 28 9 9 9 21 3 65 23 31
2017 Quebec (excluding National Capital Region) 22 34 8 0 4 32 0 82 6 21
2017 British Columbia 47 10 10 10 0 22 0 74 13 18
2017 Nova Scotia 21 27 37 0 0 15 0 57 0 14
2014 National Capital Region 21 30 21 3 2 20 2 66 7 653
2014 Ontario (excluding National Capital Region) 28 13 15 9 22 12 0 47 36 32
2014 Quebec (excluding National Capital Region) 43 25 19 6 0 6 0 73 7 16
2014 British Columbia 7 37 19 0 13 24 0 58 17 16
2014 Nova Scotia 51 32 9 0 0 8 0 90 0 12
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 24 25 25 12 12 0 1 50 24 672
2019 Ontario (excluding National Capital Region) 14 24 17 11 30 4 0 40 42 28
2019 Quebec (excluding National Capital Region) 20 20 42 7 11 0 0 40 18 13
2019 British Columbia 15 30 19 10 26 0 0 45 36 20
2018 National Capital Region 18 27 21 16 17 0 2 46 33 615
2018 Ontario (excluding National Capital Region) 22 31 22 18 7 0 0 53 25 29
2018 Quebec (excluding National Capital Region) 15 28 11 26 21 0 0 42 47 19
2018 British Columbia 30 18 35 9 9 0 0 48 18 11
2017 National Capital Region 17 24 20 17 21 0 1 41 38 684
2017 Ontario (excluding National Capital Region) 16 18 21 15 27 0 3 35 43 31
2017 Quebec (excluding National Capital Region) 13 27 4 13 43 0 0 40 56 21
2017 British Columbia 15 43 16 15 10 0 0 58 26 18
2017 Nova Scotia 34 29 7 15 15 0 0 63 29 14

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 29 27 16 9 0 0 47 26 672
2019 Ontario (excluding National Capital Region) 11 22 27 19 18 4 0 34 38 28
2019 Quebec (excluding National Capital Region) 0 46 14 35 6 0 0 46 41 13
2019 British Columbia 9 26 10 30 24 0 0 35 54 20
2018 National Capital Region 10 22 31 22 15 0 0 32 36 616
2018 Ontario (excluding National Capital Region) 20 23 19 22 16 0 0 43 39 29
2018 Quebec (excluding National Capital Region) 30 15 33 16 6 0 0 45 21 18
2018 British Columbia 18 9 31 17 26 0 0 26 43 11
2017 National Capital Region 12 22 27 20 19 0 0 34 39 686
2017 Ontario (excluding National Capital Region) 22 21 33 12 9 0 3 45 21 31
2017 Quebec (excluding National Capital Region) 26 9 53 13 0 0 0 35 13 21
2017 British Columbia 22 26 26 21 5 0 0 48 26 18
2017 Nova Scotia 14 56 0 23 7 0 0 71 29 14

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 22 33 23 14 7 0 1 56 21 672
2019 Ontario (excluding National Capital Region) 21 32 29 11 3 4 0 55 15 28
2019 Quebec (excluding National Capital Region) 26 19 35 14 6 0 0 46 19 13
2019 British Columbia 25 16 41 8 10 0 0 41 19 20
2018 National Capital Region 13 24 31 19 13 0 1 37 32 615
2018 Ontario (excluding National Capital Region) 23 32 25 5 14 0 0 55 19 29
2018 Quebec (excluding National Capital Region) 17 11 57 5 4 5 0 29 10 19
2018 British Columbia 18 9 48 18 8 0 0 26 26 11
2017 National Capital Region 15 25 24 20 15 0 1 40 35 680
2017 Ontario (excluding National Capital Region) 34 29 21 3 9 0 3 65 13 31
2017 Quebec (excluding National Capital Region) 26 17 44 9 4 0 0 43 13 21
2017 British Columbia 22 36 26 16 0 0 0 58 16 18
2017 Nova Scotia 15 56 22 0 7 0 0 71 7 14

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 18 25 22 18 16 0 1 44 34 669
2019 Ontario (excluding National Capital Region) 17 14 22 23 21 4 0 32 46 28
2019 Quebec (excluding National Capital Region) 5 28 19 27 20 0 0 34 47 13
2019 British Columbia 16 20 30 10 24 0 0 35 34 20
2018 National Capital Region 10 17 28 23 21 1 0 27 45 611
2018 Ontario (excluding National Capital Region) 13 19 19 22 21 5 0 34 45 29
2018 Quebec (excluding National Capital Region) 15 14 33 17 16 6 0 31 34 18
2018 British Columbia 24 19 0 28 28 0 0 44 56 10
2017 National Capital Region 12 17 24 22 25 0 0 29 47 684
2017 Ontario (excluding National Capital Region) 18 21 33 12 13 0 3 41 25 31
2017 Quebec (excluding National Capital Region) 22 43 18 4 8 4 0 67 13 21
2017 British Columbia 32 10 32 10 15 0 0 43 26 18
2017 Nova Scotia 29 35 7 23 7 0 0 64 29 14

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 41 27 15 8 5 0 4 71 14 667
2019 Ontario (excluding National Capital Region) 35 22 17 11 7 4 3 62 20 28
2019 Quebec (excluding National Capital Region) 49 31 7 13 0 0 0 81 13 13
2019 British Columbia 41 20 5 10 24 0 0 61 34 20
2018 National Capital Region 29 29 23 7 8 0 3 60 16 612
2018 Ontario (excluding National Capital Region) 37 32 9 7 16 0 0 68 23 29
2018 Quebec (excluding National Capital Region) 44 20 11 6 0 0 20 79 7 18
2018 British Columbia 48 17 9 26 0 0 0 65 26 11
2017 National Capital Region 28 26 21 12 10 0 4 56 22 686
2017 Ontario (excluding National Capital Region) 38 23 24 0 6 3 6 67 6 31
2017 Quebec (excluding National Capital Region) 52 27 4 8 4 0 5 82 13 21
2017 British Columbia 43 31 21 0 5 0 0 74 5 18
2017 Nova Scotia 65 22 0 14 0 0 0 86 14 14

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 30 28 20 11 10 0 1 59 21 672
2019 Ontario (excluding National Capital Region) 23 34 18 8 14 4 0 59 23 27
2019 Quebec (excluding National Capital Region) 47 33 14 7 0 0 0 79 7 13
2019 British Columbia 35 31 15 4 15 0 0 66 19 20
2018 National Capital Region 23 27 22 15 13 0 0 50 28 614
2018 Ontario (excluding National Capital Region) 30 23 18 24 0 5 0 55 25 29
2018 Quebec (excluding National Capital Region) 51 17 11 6 6 0 9 75 13 17
2018 British Columbia 53 9 10 19 10 0 0 62 28 10
2017 National Capital Region 22 26 25 15 12 0 0 48 27 684
2017 Ontario (excluding National Capital Region) 28 31 15 14 9 0 3 61 24 31
2017 Quebec (excluding National Capital Region) 58 25 8 5 4 0 0 83 9 21
2017 British Columbia 31 37 22 0 10 0 0 68 10 18
2017 Nova Scotia 43 35 8 7 7 0 0 78 14 14

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 26 33 23 11 6 1 1 60 17 668
2019 Ontario (excluding National Capital Region) 28 22 26 6 7 4 7 56 15 28
2019 Quebec (excluding National Capital Region) 0 38 41 7 14 0 0 38 21 13
2019 British Columbia 20 35 34 10 0 0 0 55 10 20
2018 National Capital Region 20 35 24 11 7 1 1 56 19 614
2018 Ontario (excluding National Capital Region) 16 31 28 10 9 0 5 51 20 29
2018 Quebec (excluding National Capital Region) 5 32 40 17 6 0 0 37 22 18
2018 British Columbia 34 0 57 0 10 0 0 34 10 10
2017 National Capital Region 22 33 23 12 8 1 1 56 21 684
2017 Ontario (excluding National Capital Region) 19 26 30 10 11 0 3 47 22 31
2017 Quebec (excluding National Capital Region) 50 25 17 4 0 0 4 77 4 21
2017 British Columbia 21 21 31 17 10 0 0 42 27 18
2017 Nova Scotia 22 35 29 7 7 0 0 56 14 14

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 22 34 23 13 7 1 1 57 20 670
2019 Ontario (excluding National Capital Region) 25 33 18 13 7 0 3 60 21 28
2019 Quebec (excluding National Capital Region) 5 61 13 7 14 0 0 66 21 13
2019 British Columbia 15 31 28 21 5 0 0 45 26 20
2018 National Capital Region 16 30 29 15 9 0 0 47 24 616
2018 Ontario (excluding National Capital Region) 23 32 18 19 7 0 0 56 26 29
2018 Quebec (excluding National Capital Region) 9 24 41 10 16 0 0 33 26 19
2018 British Columbia 53 19 19 9 0 0 0 72 9 10
2017 National Capital Region 18 29 25 14 13 0 1 48 27 683
2017 Ontario (excluding National Capital Region) 15 30 21 12 12 3 6 50 27 31
2017 Quebec (excluding National Capital Region) 27 39 22 13 0 0 0 65 13 21
2017 British Columbia 5 37 21 26 10 0 0 43 36 18
2017 Nova Scotia 14 22 41 23 0 0 0 36 23 14

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 26 29 19 14 11 0 1 56 25 671
2019 Ontario (excluding National Capital Region) 24 29 29 4 15 0 0 52 19 27
2019 Quebec (excluding National Capital Region) 20 35 23 15 7 0 0 55 22 12
2019 British Columbia 29 36 24 5 5 0 0 66 10 20
2018 National Capital Region 20 30 25 14 10 0 1 50 25 612
2018 Ontario (excluding National Capital Region) 23 32 25 9 12 0 0 55 21 29
2018 Quebec (excluding National Capital Region) 9 34 21 15 21 0 0 43 36 19
2018 British Columbia 10 53 19 19 0 0 0 62 19 10
2017 National Capital Region 21 28 22 16 12 0 1 49 28 683
2017 Ontario (excluding National Capital Region) 16 18 12 24 24 0 6 36 51 31
2017 Quebec (excluding National Capital Region) 27 43 21 9 0 0 0 70 9 21
2017 British Columbia 11 36 16 22 15 0 0 47 37 18
2017 Nova Scotia 29 7 28 22 14 0 0 36 36 14

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 43 24 17 8 7 0 1 68 16 669
2019 Ontario (excluding National Capital Region) 50 15 22 7 7 0 0 64 14 28
2019 Quebec (excluding National Capital Region) 25 42 11 14 7 0 0 67 21 13
2019 British Columbia 61 10 24 5 0 0 0 71 5 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 38 30 18 9 4 0 1 69 13 669
2019 Ontario (excluding National Capital Region) 32 22 17 18 3 7 0 59 23 28
2019 Quebec (excluding National Capital Region) 20 54 19 7 0 0 0 73 7 13
2019 British Columbia 46 10 13 16 15 0 0 56 31 20
2018 National Capital Region 27 34 22 9 5 1 1 63 15 611
2018 Ontario (excluding National Capital Region) 34 20 26 9 11 0 0 54 20 29
2018 Quebec (excluding National Capital Region) 15 43 21 4 16 0 0 59 20 19
2018 British Columbia 48 0 24 19 9 0 0 48 28 10
2017 National Capital Region 27 33 21 9 8 0 1 61 17 682
2017 Ontario (excluding National Capital Region) 32 31 28 0 3 0 6 67 3 30
2017 Quebec (excluding National Capital Region) 62 21 13 4 0 0 0 82 4 21
2017 British Columbia 48 6 15 26 5 0 0 53 31 18
2017 Nova Scotia 44 42 15 0 0 0 0 85 0 14

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 53 21 13 6 5 0 1 75 12 665
2019 Ontario (excluding National Capital Region) 57 25 8 4 4 0 4 85 7 27
2019 Quebec (excluding National Capital Region) 67 26 7 0 0 0 0 93 0 13
2019 British Columbia 70 15 15 0 0 0 0 85 0 20
2018 National Capital Region 48 27 14 5 4 0 2 77 9 612
2018 Ontario (excluding National Capital Region) 64 19 6 7 4 0 0 83 11 28
2018 Quebec (excluding National Capital Region) 72 22 0 6 0 0 0 94 6 18
2017 National Capital Region 55 23 13 6 2 0 1 79 8 687
2017 Ontario (excluding National Capital Region) 56 20 9 6 6 0 3 79 12 31
2017 Quebec (excluding National Capital Region) 78 13 9 0 0 0 0 91 0 21
2017 British Columbia 64 21 10 0 5 0 0 85 5 18
2017 Nova Scotia 73 27 0 0 0 0 0 100 0 14

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 71 11 6 2 3 0 7 89 5 670
2019 Ontario (excluding National Capital Region) 82 0 3 3 3 0 7 89 7 28
2019 Quebec (excluding National Capital Region) 74 19 7 0 0 0 0 93 0 13
2019 British Columbia 85 10 0 0 0 0 5 100 0 20
2018 National Capital Region 66 18 6 3 2 0 5 88 6 615
2018 Ontario (excluding National Capital Region) 68 15 14 0 0 0 4 86 0 29
2018 Quebec (excluding National Capital Region) 69 17 6 0 0 0 8 94 0 18
2018 British Columbia 100 0 0 0 0 0 0 100 0 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 71 12 6 3 6 0 2 85 9 670
2019 Ontario (excluding National Capital Region) 81 4 0 3 4 0 7 92 8 28
2019 Quebec (excluding National Capital Region) 74 19 0 0 7 0 0 93 7 13
2019 British Columbia 89 5 5 0 0 0 0 95 0 19
2018 National Capital Region 67 15 6 4 5 1 4 85 9 611
2018 Ontario (excluding National Capital Region) 60 20 3 4 13 0 0 80 17 27
2018 Quebec (excluding National Capital Region) 64 16 6 0 6 0 8 88 6 18
2018 British Columbia 43 38 10 0 0 0 9 89 0 10
2017 National Capital Region 71 12 6 4 4 1 3 85 8 685
2017 Ontario (excluding National Capital Region) 54 13 14 3 9 3 3 72 13 31
2017 Quebec (excluding National Capital Region) 91 0 4 0 0 0 5 96 0 21
2017 British Columbia 58 36 5 0 0 0 0 95 0 18
2017 Nova Scotia 65 7 0 14 14 0 0 72 28 14

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 59 24 9 3 3 0 1 84 7 669
2019 Ontario (excluding National Capital Region) 76 10 3 7 4 0 0 86 11 28
2019 Quebec (excluding National Capital Region) 74 26 0 0 0 0 0 100 0 13
2019 British Columbia 69 20 11 0 0 0 0 89 0 19
2018 National Capital Region 57 27 10 3 2 0 1 85 5 615
2018 Ontario (excluding National Capital Region) 51 30 3 9 7 0 0 81 16 29
2018 Quebec (excluding National Capital Region) 58 17 6 6 6 0 8 82 12 18
2018 British Columbia 40 60 0 0 0 0 0 100 0 11
2017 National Capital Region 54 27 10 3 3 0 2 83 6 685
2017 Ontario (excluding National Capital Region) 49 16 24 6 0 0 6 68 6 31
2017 Quebec (excluding National Capital Region) 82 13 0 5 0 0 0 95 5 21
2017 British Columbia 58 31 10 0 0 0 0 90 0 18
2017 Nova Scotia 51 28 14 0 7 0 0 78 7 14

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 57 19 10 7 6 0 1 77 13 666
2019 Ontario (excluding National Capital Region) 75 7 7 7 3 0 0 82 11 28
2019 Quebec (excluding National Capital Region) 67 19 0 7 7 0 0 86 14 13
2019 British Columbia 64 14 16 5 0 0 0 78 5 19
2018 National Capital Region 48 22 13 8 7 0 1 71 16 613
2018 Ontario (excluding National Capital Region) 57 18 0 17 7 0 0 76 24 26
2018 Quebec (excluding National Capital Region) 41 28 0 15 16 0 0 69 31 19
2018 British Columbia 39 43 18 0 0 0 0 82 0 11
2017 National Capital Region 52 21 11 7 6 0 2 75 14 686
2017 Ontario (excluding National Capital Region) 49 18 14 9 6 0 3 70 15 31
2017 Quebec (excluding National Capital Region) 68 14 9 9 0 0 0 82 9 20
2017 British Columbia 48 26 15 10 0 0 0 74 10 18
2017 Nova Scotia 58 14 7 14 7 0 0 72 21 14

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 58 13 7 2 1 0 19 88 4 661
2019 Ontario (excluding National Capital Region) 74 7 3 0 4 0 11 92 4 28
2019 Quebec (excluding National Capital Region) 61 12 13 0 0 0 14 85 0 13
2019 British Columbia 64 11 5 0 0 4 16 94 0 19
2018 National Capital Region 52 14 7 2 1 0 23 87 4 611
2018 Ontario (excluding National Capital Region) 56 18 0 3 4 0 19 91 9 28
2018 Quebec (excluding National Capital Region) 45 10 5 0 11 0 29 78 15 19
2018 British Columbia 40 26 0 0 0 8 26 100 0 11
2017 National Capital Region 51 16 6 2 1 0 23 88 4 684
2017 Ontario (excluding National Capital Region) 52 9 11 0 0 0 28 84 0 31
2017 Quebec (excluding National Capital Region) 60 8 4 0 0 0 27 94 0 21
2017 British Columbia 58 21 5 0 0 0 15 94 0 18
2017 Nova Scotia 44 21 6 0 0 0 29 91 0 14

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 73 14 5 2 1 0 5 92 3 669
2019 Ontario (excluding National Capital Region) 78 4 15 0 0 0 3 85 0 28
2019 Quebec (excluding National Capital Region) 69 12 13 0 7 0 0 81 7 13
2019 British Columbia 63 37 0 0 0 0 0 100 0 19
2018 National Capital Region 63 19 9 1 1 0 5 88 3 610
2018 Ontario (excluding National Capital Region) 52 26 3 7 0 0 12 89 7 28
2018 Quebec (excluding National Capital Region) 61 18 6 6 0 0 9 87 6 17
2018 British Columbia 57 18 0 9 0 0 16 89 11 11
2017 National Capital Region 64 19 7 1 2 0 8 90 3 682
2017 Ontario (excluding National Capital Region) 56 22 3 0 0 0 19 96 0 30
2017 Quebec (excluding National Capital Region) 78 8 9 0 0 0 4 91 0 21
2017 British Columbia 64 26 5 5 0 0 0 90 5 18
2017 Nova Scotia 78 8 0 7 0 0 7 93 7 14

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 74 10 6 2 5 1 2 86 8 668
2019 Ontario (excluding National Capital Region) 78 15 0 0 3 0 3 96 4 28
2019 Quebec (excluding National Capital Region) 69 31 0 0 0 0 0 100 0 13
2019 British Columbia 78 5 11 5 0 0 0 84 5 19
2018 National Capital Region 72 11 5 4 3 0 5 87 7 615
2018 Ontario (excluding National Capital Region) 71 17 0 0 6 0 7 94 6 28
2018 Quebec (excluding National Capital Region) 76 0 15 8 0 0 0 76 8 18
2018 British Columbia 65 26 9 0 0 0 0 91 0 11
2017 National Capital Region 73 9 6 3 4 0 5 86 8 687
2017 Ontario (excluding National Capital Region) 61 6 6 3 13 0 12 76 18 31
2017 Quebec (excluding National Capital Region) 73 4 18 0 0 0 5 81 0 21
2017 British Columbia 69 16 5 10 0 0 0 85 10 18
2017 Nova Scotia 56 22 7 8 7 0 0 77 15 14

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 54 26 12 4 2 0 2 81 7 668
2019 Ontario (excluding National Capital Region) 58 17 11 7 7 0 0 75 14 28
2019 Quebec (excluding National Capital Region) 58 14 0 28 0 0 0 72 28 13
2019 British Columbia 68 21 5 5 0 0 0 89 5 19
2018 National Capital Region 47 28 14 5 3 1 3 78 8 614
2018 Ontario (excluding National Capital Region) 48 21 16 0 6 0 10 76 6 28
2018 Quebec (excluding National Capital Region) 60 11 11 0 5 0 13 82 6 19
2018 British Columbia 57 26 9 9 0 0 0 82 9 11
2017 National Capital Region 52 25 14 4 2 0 3 80 6 686
2017 Ontario (excluding National Capital Region) 45 33 9 3 7 0 3 81 10 31
2017 Quebec (excluding National Capital Region) 79 8 9 4 0 0 0 87 4 21
2017 British Columbia 53 21 21 5 0 0 0 74 5 18
2017 Nova Scotia 64 29 0 7 0 0 0 93 7 14

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 13 35 35 13 4 0 0 48 17 674
2019 Ontario (excluding National Capital Region) 15 30 33 11 10 0 0 46 21 28
2019 Quebec (excluding National Capital Region) 0 33 59 8 0 0 0 33 8 12
2019 British Columbia 16 19 50 10 5 0 0 35 15 20
2018 National Capital Region 7 30 40 16 7 0 0 37 23 617
2018 Ontario (excluding National Capital Region) 10 26 42 19 4 0 0 35 23 29
2018 Quebec (excluding National Capital Region) 5 49 20 21 5 0 0 54 26 19
2018 British Columbia 18 9 48 26 0 0 0 26 26 11
2017 National Capital Region 9 25 38 19 9 0 0 34 28 687
2017 Ontario (excluding National Capital Region) 13 19 51 6 12 0 0 31 18 31
2017 Quebec (excluding National Capital Region) 14 34 52 0 0 0 0 48 0 21
2017 British Columbia 15 15 59 10 0 0 0 31 10 18
2017 Nova Scotia 0 43 13 37 7 0 0 43 44 14

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 10 18 39 21 11 0 0 32 28 671
2019 Ontario (excluding National Capital Region) 18 11 38 25 8 0 0 32 29 27
2019 Quebec (excluding National Capital Region) 7 28 36 6 22 0 0 28 36 12
2019 British Columbia 0 30 49 5 15 0 0 20 30 19
2018 National Capital Region 15 23 36 20 7 0 0 27 37 610
2018 Ontario (excluding National Capital Region) 9 15 63 10 3 0 0 13 24 29
2018 Quebec (excluding National Capital Region) 5 32 15 30 18 0 0 48 37 19
2018 British Columbia 17 18 48 9 9 0 0 18 35 11
2017 National Capital Region 12 24 38 16 9 0 0 25 37 685
2017 Ontario (excluding National Capital Region) 12 21 48 20 0 0 0 20 33 30
2017 Quebec (excluding National Capital Region) 0 4 70 22 4 0 0 26 4 21
2017 British Columbia 5 26 36 27 5 0 0 32 31 18
2017 Nova Scotia 7 30 34 22 7 0 0 29 37 14

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 32 37 16 8 4 3 0 71 12 671
2019 Ontario (excluding National Capital Region) 14 56 12 10 0 7 0 76 11 28
2019 Quebec (excluding National Capital Region) 20 40 13 20 7 0 0 60 27 13
2019 British Columbia 71 24 5 0 0 0 0 95 0 20
2018 National Capital Region 28 42 15 7 5 3 0 72 13 611
2018 Ontario (excluding National Capital Region) 37 39 14 10 0 0 0 76 10 28
2018 Quebec (excluding National Capital Region) 20 49 16 15 0 0 0 69 15 19
2018 British Columbia 48 26 26 0 0 0 0 74 0 11
2017 National Capital Region 26 43 11 11 6 3 0 71 17 687
2017 Ontario (excluding National Capital Region) 33 34 14 12 3 4 0 70 15 31
2017 Quebec (excluding National Capital Region) 25 48 4 8 0 14 0 85 10 21
2017 British Columbia 36 48 5 0 5 5 0 89 5 18
2017 Nova Scotia 34 36 15 15 0 0 0 70 15 14

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 24 33 17 14 11 2 0 58 25 674
2019 Ontario (excluding National Capital Region) 14 29 27 11 11 8 0 47 23 27
2019 Quebec (excluding National Capital Region) 13 45 21 21 0 0 0 58 21 13
2019 British Columbia 50 24 15 5 5 0 0 75 10 20
2018 National Capital Region 16 36 19 16 11 1 0 53 27 612
2018 Ontario (excluding National Capital Region) 38 18 9 29 7 0 0 55 36 29
2018 Quebec (excluding National Capital Region) 17 42 15 11 15 0 0 59 26 19
2018 British Columbia 48 43 9 0 0 0 0 91 0 11
2017 National Capital Region 15 37 14 18 14 1 0 53 33 686
2017 Ontario (excluding National Capital Region) 18 37 3 12 27 3 0 57 40 31
2017 Quebec (excluding National Capital Region) 38 40 18 0 0 0 5 81 0 20
2017 British Columbia 38 47 10 5 0 0 0 85 5 18
2017 Nova Scotia 14 35 7 29 15 0 0 49 44 14
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 17 83 674
2019 Ontario (excluding National Capital Region) 13 87 28
2019 Quebec (excluding National Capital Region) 14 86 13
2019 British Columbia 26 74 20
2017 National Capital Region 16 84 685
2017 Ontario (excluding National Capital Region) 34 66 31
2017 Quebec (excluding National Capital Region) 0 100 21
2017 Nova Scotia 0 100 14
2014 National Capital Region 15 85 652
2014 Ontario (excluding National Capital Region) 37 63 32

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 77 23 112
2017 National Capital Region 79 21 114
2017 Ontario (excluding National Capital Region) 91 9 10
2014 National Capital Region 74 26 97
2014 Ontario (excluding National Capital Region) 59 41 12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 49 31 4 11 3 0 0 81 15 85
2017 National Capital Region 56 32 4 6 1 1 0 89 7 90
2014 National Capital Region 56 30 4 7 3 0 0 86 10 70
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 23 32 23 10 10 1 0 24 76 672
2019 Ontario (excluding National Capital Region) 11 42 4 7 29 4 3 12 88 28
2019 Quebec (excluding National Capital Region) 5 49 13 21 5 7 0 6 94 13
2019 British Columbia 10 35 26 19 10 0 0 10 90 20
2018 National Capital Region 22 30 22 12 11 1 1 23 77 615
2018 Ontario (excluding National Capital Region) 24 19 29 10 16 0 3 25 75 29
2018 Quebec (excluding National Capital Region) 15 28 21 10 26 0 0 15 85 19
2018 British Columbia 30 26 26 9 9 0 0 30 70 11
2017 National Capital Region 21 26 20 16 14 2 1 21 79 685
2017 Ontario (excluding National Capital Region) 18 24 21 9 27 0 0 18 82 31
2017 Quebec (excluding National Capital Region) 27 13 13 8 39 0 0 27 73 21
2017 British Columbia 21 27 21 5 21 5 0 22 78 18
2017 Nova Scotia 42 20 8 7 23 0 0 42 58 14

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 62 38 510
2019 Ontario (excluding National Capital Region) 70 30 23
2019 Quebec (excluding National Capital Region) 52 48 11
2019 British Columbia 66 34 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 National Capital Region 40 60 502
2019 Ontario (excluding National Capital Region) 33 67 23
2019 Quebec (excluding National Capital Region) 64 36 11
2019 British Columbia 23 77 18
2018 National Capital Region 28 72 462
2018 Ontario (excluding National Capital Region) 29 71 21
2018 Quebec (excluding National Capital Region) 26 74 15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 15 23 17 17 18 3 7 42 39 499
2019 Ontario (excluding National Capital Region) 0 27 8 19 36 0 10 30 61 22
2019 Quebec (excluding National Capital Region) 24 32 14 0 22 0 8 61 24 11
2019 British Columbia 10 27 11 29 17 0 6 40 48 18
2018 National Capital Region 14 22 18 16 22 2 6 40 41 463
2018 Ontario (excluding National Capital Region) 17 27 21 12 18 0 4 46 32 21
2018 Quebec (excluding National Capital Region) 6 22 17 6 36 0 12 32 48 16
2017 National Capital Region 11 18 15 21 26 1 8 32 52 526
2017 Ontario (excluding National Capital Region) 15 20 11 18 37 0 0 35 55 25
2017 Quebec (excluding National Capital Region) 0 22 6 6 54 0 12 25 68 16
2017 British Columbia 7 35 7 14 14 0 23 55 36 13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 5 16 14 19 37 3 6 23 62 498
2019 Ontario (excluding National Capital Region) 0 13 20 17 51 0 0 13 68 22
2019 Quebec (excluding National Capital Region) 8 8 22 8 22 0 32 23 44 11
2019 British Columbia 10 17 0 17 49 0 6 30 70 18
2018 National Capital Region 3 13 12 17 48 2 6 17 70 462
2018 Ontario (excluding National Capital Region) 13 14 8 10 52 0 4 27 64 21
2018 Quebec (excluding National Capital Region) 6 0 6 32 49 0 6 7 87 16
2017 National Capital Region 2 6 8 19 59 2 5 9 83 524
2017 Ontario (excluding National Capital Region) 4 0 8 11 77 0 0 4 88 25
2017 Quebec (excluding National Capital Region) 0 12 0 12 65 0 12 13 87 16
2017 British Columbia 0 7 7 21 49 0 16 8 83 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 National Capital Region 34 18 18 12 12 0 5 55 25 660
2019 Ontario (excluding National Capital Region) 24 31 11 18 4 8 4 62 25 27
2019 Quebec (excluding National Capital Region) 20 14 14 14 5 0 34 51 28 13
2019 British Columbia 50 19 15 5 10 0 0 69 16 20
2018 National Capital Region 35 15 16 11 16 1 7 54 29 615
2018 Ontario (excluding National Capital Region) 48 19 9 7 14 4 0 69 21 29
2018 Quebec (excluding National Capital Region) 37 11 6 6 22 0 18 59 34 18
2018 British Columbia 40 9 35 0 9 0 8 53 10 11
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