2019 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 43 4 7 1 0 0 88 8 328
2019 Either English or French 46 41 7 7 0 0 0 87 7 49
2017 Bilingual 50 41 3 5 1 0 0 91 6 363
2017 Unilingual English 38 54 3 3 2 0 0 92 5 63
2017 Either English or French 47 41 5 6 2 0 0 87 8 62
2014 Bilingual 53 42 1 4 1 0 0 94 5 347
2014 Either English or French 41 55 3 1 0 0 0 96 1 70

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 29 6 12 4 0 0 79 15 328
2019 Either English or French 77 15 4 2 2 0 0 92 4 49
2017 Bilingual 52 28 7 8 5 0 0 80 13 363
2017 Unilingual English 82 11 3 3 0 0 0 93 3 63
2017 Either English or French 67 21 3 8 2 0 0 87 9 63
2014 Bilingual 51 25 8 12 4 0 0 76 16 347
2014 Either English or French 72 20 2 5 0 0 0 93 5 70

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 33 5 3 2 0 0 90 5 329
2019 Either English or French 57 29 6 6 2 0 0 86 8 49
2017 Bilingual 59 29 4 7 1 0 0 89 8 363
2017 Unilingual English 44 43 8 3 2 0 0 87 5 63
2017 Either English or French 50 36 6 8 0 0 0 86 8 63
2014 Bilingual 62 29 3 5 1 0 0 91 6 347
2014 Either English or French 53 41 2 2 2 0 0 94 4 70

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 45 9 8 2 0 0 81 10 328
2019 Unilingual English 25 44 11 9 9 0 2 70 19 48
2017 Bilingual 42 40 6 9 3 0 0 82 12 363
2017 Unilingual English 25 53 10 11 2 0 0 78 12 63
2017 Either English or French 42 37 0 19 2 0 0 79 21 63
2014 Bilingual 34 40 12 9 5 0 1 74 14 347
2014 Either English or French 31 47 6 15 1 0 0 77 16 70

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 32 4 3 1 0 0 91 5 327
2019 Either English or French 54 32 8 2 4 0 0 86 6 49
2017 Bilingual 63 28 6 3 1 0 0 91 3 363
2017 Unilingual English 50 38 5 5 2 0 0 88 7 63
2017 Either English or French 62 32 3 2 2 0 0 94 3 63
2014 Bilingual 59 32 6 3 0 0 0 91 4 347
2014 Either English or French 53 41 4 2 0 0 0 94 2 70

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 37 7 7 3 0 0 83 10 329
2019 Either English or French 53 31 8 8 0 0 0 84 8 49
2017 Bilingual 43 36 7 8 6 0 0 79 14 363
2017 Unilingual English 38 34 10 8 10 2 0 73 17 63
2017 Either English or French 50 30 5 14 2 0 0 79 16 63
2014 Bilingual 43 34 10 8 4 0 0 78 13 347
2014 Either English or French 44 40 3 6 7 0 0 84 13 70

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 41 8 6 3 0 0 84 9 329
2019 Either English or French 32 39 18 10 2 0 0 71 12 49
2017 Bilingual 44 41 7 5 2 0 0 85 8 362
2017 Unilingual English 28 53 13 2 5 0 0 81 6 63
2017 Either English or French 35 49 8 3 5 0 0 84 8 63
2014 Bilingual 37 48 9 3 3 0 0 85 6 347
2014 Either English or French 24 45 23 7 1 0 0 69 8 70

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 43 14 9 4 0 0 73 13 329
2019 Either English or French 31 47 12 9 2 0 0 78 11 49
2017 Bilingual 32 39 17 10 2 0 0 71 12 362
2017 Unilingual English 28 33 15 15 9 0 0 61 24 63
2017 Either English or French 35 38 14 6 5 2 0 74 11 63
2014 Bilingual 27 36 18 15 3 0 0 64 18 347
2014 Either English or French 25 38 18 8 7 3 0 65 16 70

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 51 10 9 1 0 0 80 10 327
2019 Either English or French 39 33 18 6 4 0 0 72 10 49
2017 Bilingual 37 47 9 5 1 0 0 85 6 362
2017 Unilingual English 21 54 10 14 2 0 0 74 16 63
2017 Either English or French 38 39 14 5 5 0 0 76 10 63

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 35 3 5 1 0 0 90 6 328
2019 Either English or French 49 39 10 2 0 0 0 88 2 49
2017 Bilingual 57 34 4 2 1 0 0 92 4 362
2017 Unilingual English 48 41 6 2 3 0 0 89 5 63
2017 Either English or French 49 38 6 5 2 0 0 87 6 63
2014 Bilingual 58 33 6 3 1 0 0 91 3 347
2014 Either English or French 42 51 5 1 1 0 0 93 2 70

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 38 13 8 4 0 0 75 12 328
2019 Either English or French 31 44 13 11 2 0 0 75 12 49
2017 Bilingual 40 38 11 9 2 0 0 77 11 360
2017 Unilingual English 30 36 18 6 10 0 0 66 16 63
2017 Either English or French 35 46 8 8 3 0 0 81 11 63

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 35 10 2 2 0 0 86 4 326
2019 Either English or French 38 46 11 6 0 0 0 84 6 49
2017 Bilingual 55 36 6 3 1 0 0 91 3 362
2017 Unilingual English 54 33 8 5 0 0 0 87 5 63
2017 Either English or French 43 44 5 5 3 0 0 87 8 63
2014 Bilingual 68 24 5 2 1 0 0 92 3 347
2014 Either English or French 58 36 6 0 0 0 0 94 0 70

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 41 10 9 4 0 0 78 12 324
2017 Bilingual 41 41 8 8 2 0 0 82 10 362
2017 Unilingual English 38 35 11 11 5 0 0 72 16 63
2017 Either English or French 48 33 9 5 5 0 0 81 10 63
2014 Bilingual 33 43 12 8 4 0 0 75 12 346
2014 Either English or French 20 42 21 12 5 0 0 62 17 70

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 33 13 7 4 0 0 76 12 329
2019 Either English or French 40 40 8 8 4 0 0 80 12 49
2017 Bilingual 42 37 11 7 3 0 0 79 10 361
2017 Unilingual English 33 32 18 12 6 0 0 65 18 63
2017 Either English or French 37 50 6 5 2 0 0 87 7 63
2014 Bilingual 38 38 11 9 3 0 0 76 13 347
2014 Either English or French 34 48 5 8 5 0 0 81 13 70

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 43 11 5 2 0 0 82 7 327
2019 Unilingual English 31 44 11 5 9 0 0 76 14 48
2017 Bilingual 41 40 10 6 2 0 1 82 8 362
2017 Unilingual English 38 46 6 3 6 0 0 84 9 63
2017 Either English or French 41 39 13 5 2 0 0 81 7 63
2014 Bilingual 45 37 10 3 3 0 1 83 7 347
2014 Either English or French 42 44 8 3 2 0 1 87 5 70

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 41 10 3 2 0 0 85 5 328
2019 Either English or French 32 54 4 10 0 0 0 86 10 49
2017 Bilingual 45 41 7 4 2 0 0 86 6 361
2017 Unilingual English 38 40 13 3 6 0 0 78 10 63
2017 Either English or French 43 44 5 6 2 0 0 87 8 63
2014 Bilingual 50 38 7 2 3 0 0 88 5 347
2014 Either English or French 40 38 13 8 1 0 0 78 9 70

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 36 21 10 4 0 0 64 15 327
2017 Bilingual 25 38 22 13 3 0 0 62 16 363
2017 Unilingual English 32 39 12 15 2 0 0 71 17 63
2017 Either English or French 21 51 23 3 2 0 0 72 5 63
2014 Bilingual 28 41 18 9 4 0 0 69 13 347
2014 Either English or French 15 60 20 1 3 0 0 76 4 70

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 26 30 27 7 1 1 34 35 327
2017 Bilingual 8 18 37 23 11 0 2 35 27 362
2017 Unilingual English 2 20 37 29 6 2 3 38 23 63
2017 Either English or French 3 16 42 22 11 0 5 35 20 63
2014 Bilingual 5 21 31 31 10 0 2 42 26 346
2014 Either English or French 2 7 41 32 15 1 2 48 9 70

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 20 32 24 15 0 2 40 27 326
2019 Either English or French 8 15 23 28 23 0 2 53 24 49
2017 Bilingual 4 8 25 33 26 1 3 61 13 362
2017 Unilingual English 2 13 14 33 30 3 5 68 16 63
2017 Either English or French 3 9 13 37 32 0 6 73 14 63
2014 Bilingual 4 10 25 33 24 1 2 59 15 344
2014 Either English or French 1 3 21 53 19 0 3 74 4 69

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 17 37 25 9 1 1 35 27 328
2019 Either English or French 5 12 29 30 15 6 2 49 19 49
2017 Bilingual 10 22 34 21 11 0 2 32 33 362
2017 Unilingual English 7 21 34 21 14 0 3 36 29 62
2017 Either English or French 10 12 26 31 18 2 2 50 23 63
2014 Bilingual 12 20 34 20 13 0 1 34 32 346
2014 Either English or French 4 13 41 35 6 0 1 41 17 70

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 4 16 40 30 9 0 0 39 20 328
2019 Either English or French 4 8 30 43 11 4 0 56 12 49
2017 Bilingual 8 13 42 26 11 0 1 37 21 361
2017 Unilingual English 10 6 27 38 16 2 2 56 17 62
2017 Either English or French 3 11 34 30 14 2 5 48 16 63
2014 Bilingual 7 15 36 25 16 0 1 42 22 347
2014 Either English or French 4 10 34 37 14 0 1 51 14 70

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 23 35 15 10 1 2 26 38 328
2019 Either English or French 16 14 25 35 8 2 0 44 31 49
2017 Bilingual 17 24 33 16 9 0 2 25 42 362
2017 Unilingual English 13 22 34 19 9 2 2 29 36 63
2017 Either English or French 11 21 21 24 11 5 8 40 36 63
2014 Bilingual 13 18 37 19 11 0 1 31 32 347
2014 Either English or French 8 21 21 32 14 3 1 48 30 70

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 24 30 20 12 2 1 33 37 324
2019 Either English or French 18 20 33 17 4 8 0 23 41 49
2017 Bilingual 9 16 32 22 15 3 3 40 27 363
2017 Unilingual English 6 18 28 26 16 5 2 44 26 62
2017 Either English or French 6 20 23 21 17 9 3 44 30 63
2014 Bilingual 4 8 26 37 21 1 2 61 12 345
2014 Either English or French 2 5 25 33 24 7 4 64 8 70

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 19 43 20 8 1 1 28 28 325
2019 Either English or French 7 18 40 23 9 4 0 33 26 49
2017 Bilingual 9 17 42 21 8 2 1 30 27 361
2017 Unilingual English 11 18 35 19 14 0 3 34 30 63
2017 Either English or French 10 9 36 24 13 3 5 40 21 63
2014 Bilingual 10 18 33 22 15 1 1 37 29 347
2014 Either English or French 9 14 34 19 13 7 3 36 26 70

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 20 37 23 12 0 0 35 28 326
2019 Either English or French 15 19 39 21 6 0 0 27 34 49
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 24 4 7 3 0 1 86 9 329
2019 Either English or French 73 21 6 0 0 0 0 94 0 49
2017 Bilingual 62 23 5 6 4 0 0 86 9 363
2017 Unilingual English 78 14 2 5 2 0 0 92 7 63
2017 Either English or French 64 21 2 11 2 0 0 86 13 62
2014 Bilingual 63 17 5 10 4 0 1 81 14 347
2014 Either English or French 68 25 1 5 1 0 0 93 6 70

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 34 12 9 5 6 3 72 15 327
2019 Either English or French 35 20 12 14 0 12 7 67 18 49
2017 Bilingual 30 38 12 10 4 3 3 72 15 362
2017 Unilingual English 20 32 13 11 11 6 6 60 26 63
2017 Either English or French 30 33 6 13 3 8 6 74 19 63
2014 Bilingual 31 33 14 12 6 2 2 66 19 347
2014 Either English or French 27 34 17 7 4 9 1 68 13 70

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 33 6 7 3 1 0 85 9 329
2019 Either English or French 55 28 6 6 2 2 0 85 9 49
2017 Bilingual 53 32 6 5 2 0 0 86 7 363
2017 Unilingual English 38 40 6 11 5 0 0 78 16 63
2017 Either English or French 46 40 6 3 5 0 0 86 8 63
2014 Bilingual 49 30 7 11 3 0 0 79 14 347
2014 Either English or French 42 40 6 9 3 0 0 82 12 70

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 29 4 4 1 0 0 91 6 328
2019 Either English or French 61 32 2 2 0 2 0 96 2 49
2017 Bilingual 54 38 3 4 1 0 0 92 5 363
2017 Unilingual English 55 40 2 3 0 0 0 95 3 63
2017 Either English or French 58 36 3 3 0 0 0 93 3 62
2014 Bilingual 52 38 6 3 1 0 0 90 5 346
2014 Either English or French 61 26 5 5 0 3 0 89 5 70

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 38 7 4 2 0 0 87 6 328
2019 Either English or French 49 35 10 4 0 2 0 86 4 49
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 29 9 2 3 0 4 85 6 329
2019 Either English or French 53 22 14 0 4 2 4 80 5 49

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 39 9 10 3 1 1 78 13 326
2019 Either English or French 40 39 13 2 4 0 2 81 6 49
2017 Bilingual 42 42 8 7 1 0 0 84 8 363
2017 Unilingual English 35 43 11 8 3 0 0 78 11 63
2017 Either English or French 53 29 11 5 2 0 0 82 7 62
2014 Bilingual 41 37 10 7 3 0 0 79 11 347
2014 Either English or French 37 43 10 9 1 0 0 79 10 70

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 32 7 6 3 1 0 83 9 329
2019 Either English or French 50 32 10 4 0 2 2 85 5 49
2017 Bilingual 52 35 6 4 2 1 1 88 6 363
2017 Unilingual English 38 38 11 6 3 3 0 79 10 63
2017 Either English or French 57 27 12 3 0 2 0 85 3 62
2014 Bilingual 54 30 8 4 3 1 0 85 7 347
2014 Either English or French 39 48 10 3 0 0 0 87 3 70

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 32 8 5 3 1 0 84 8 326
2017 Bilingual 49 36 4 7 3 0 1 86 10 363
2017 Unilingual English 32 39 13 8 7 2 0 72 14 63
2017 Either English or French 43 41 5 10 2 0 0 84 11 63
2014 Bilingual 49 34 7 6 4 0 0 83 10 346
2014 Either English or French 37 47 9 5 2 0 0 84 7 70

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 10 3 1 3 0 1 93 4 325
2019 Either English or French 91 6 3 0 0 0 0 97 0 49
2017 Bilingual 79 14 1 3 2 0 1 94 5 363
2017 Unilingual English 83 11 2 2 3 0 0 93 5 63
2017 Either English or French 83 11 3 3 0 0 0 94 3 63
2014 Bilingual 74 13 5 4 3 0 1 88 7 347
2014 Either English or French 83 15 0 2 0 0 0 98 2 70

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 20 5 3 2 1 1 90 5 329
2017 Bilingual 59 28 5 4 3 1 1 89 6 362
2017 Unilingual English 45 23 10 13 6 3 0 70 19 63
2017 Either English or French 46 34 3 6 3 3 5 86 10 63
2014 Bilingual 49 28 6 6 5 2 3 82 12 347
2014 Either English or French 36 32 5 11 9 4 3 73 22 70

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 20 5 4 3 1 0 88 7 328
2019 Either English or French 57 33 6 4 0 0 0 89 4 49
2017 Bilingual 58 27 6 5 2 1 1 87 8 363
2017 Unilingual English 57 22 8 5 5 3 0 82 10 63
2017 Either English or French 65 22 2 6 3 2 0 89 10 63

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 30 9 5 3 1 0 84 8 329
2019 Either English or French 40 45 11 2 0 0 2 87 2 49
2017 Bilingual 55 29 7 7 2 0 0 84 9 361
2017 Unilingual English 43 33 10 8 6 0 0 76 14 63
2017 Either English or French 56 28 10 5 2 0 0 84 6 63
2014 Bilingual 49 32 8 7 3 0 1 82 10 347
2014 Either English or French 38 45 10 5 2 0 0 82 7 70

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 40 17 16 8 1 1 58 25 189
2019 Unilingual English 0 37 21 10 21 10 0 41 35 12
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 34 11 5 4 2 0 79 10 328
2019 Either English or French 47 31 14 4 2 2 0 80 6 49
2017 Bilingual 39 37 10 9 4 1 0 77 13 361
2017 Unilingual English 57 27 3 8 3 2 0 85 11 63
2017 Either English or French 47 34 7 8 0 5 0 85 8 63
2014 Bilingual 35 41 11 9 3 1 0 77 12 347
2014 Either English or French 49 44 0 6 0 0 1 94 6 70

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 35 15 12 7 0 0 65 19 328
2019 Either English or French 31 33 7 22 6 0 0 65 28 49
2017 Bilingual 29 38 15 12 6 1 0 68 18 363
2017 Unilingual English 30 41 11 10 6 2 0 73 16 63
2017 Either English or French 41 36 11 11 0 2 0 78 11 63
2014 Bilingual 28 43 13 12 5 0 0 70 16 346
2014 Either English or French 43 33 10 8 5 0 1 76 13 70

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 38 17 15 11 2 0 56 27 327
2019 Either English or French 17 31 12 20 16 4 0 50 38 49
2017 Bilingual 17 35 22 18 7 2 0 53 25 362
2017 Unilingual English 17 33 20 19 3 7 0 54 24 63
2017 Either English or French 30 35 8 13 7 8 0 70 21 62
2014 Bilingual 16 36 18 20 8 1 0 53 28 347
2014 Either English or French 29 35 17 8 7 3 1 67 16 69

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 38 19 15 11 1 0 55 26 328
2019 Either English or French 19 33 14 24 8 2 0 53 33 49
2017 Bilingual 20 42 15 16 7 1 0 62 22 363
2017 Unilingual English 14 46 14 11 14 0 0 61 25 63
2017 Either English or French 27 39 14 8 5 8 0 71 14 63
2014 Bilingual 18 44 18 14 5 1 0 63 19 347
2014 Either English or French 14 41 17 15 7 4 1 59 24 69

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 31 9 1 1 1 0 89 2 329
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 44 12 10 6 0 0 72 16 328
2019 Either English or French 29 50 12 8 2 0 0 79 10 49
2017 Bilingual 31 46 14 6 2 0 0 77 8 362
2017 Unilingual English 35 41 9 8 3 4 0 79 12 63
2017 Either English or French 37 39 14 6 2 2 0 77 8 63
2014 Bilingual 35 42 11 10 2 0 0 77 12 347
2014 Either English or French 36 39 13 11 1 0 0 75 12 70

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 35 19 21 11 0 0 48 33 327
2019 Either English or French 17 35 8 25 14 0 0 52 39 49

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 35 8 6 2 1 0 83 9 328
2019 Either English or French 31 52 2 11 2 0 2 84 14 49
2017 Bilingual 52 34 7 4 1 2 0 88 5 361
2017 Unilingual English 43 34 9 6 3 5 0 81 10 63
2017 Either English or French 48 39 8 3 0 2 0 89 3 63
2014 Bilingual 55 33 6 3 2 1 0 89 5 347
2014 Either English or French 50 31 6 9 2 0 2 82 11 70

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 33 11 5 2 1 0 82 7 325
2019 Either English or French 37 47 10 2 2 2 0 85 4 49

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 31 13 14 7 11 4 61 24 328
2019 Either English or French 20 29 24 2 13 10 2 56 17 49
2017 Bilingual 19 26 18 12 10 13 3 53 26 362
2017 Unilingual English 22 23 14 13 11 16 0 54 29 63
2017 Either English or French 29 25 8 9 3 20 5 73 17 63
2014 Bilingual 24 27 17 10 10 8 4 58 23 347
2014 Either English or French 25 28 11 11 12 8 4 61 27 70

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 39 14 12 5 1 0 69 17 327
2019 Either English or French 24 36 17 19 4 0 0 60 24 49
2017 Bilingual 37 43 10 7 3 0 0 80 10 361
2017 Unilingual English 24 37 21 13 2 3 0 63 15 62
2017 Either English or French 51 27 5 8 6 3 0 80 15 63
2014 Bilingual 29 39 13 13 6 1 0 68 19 347
2014 Either English or French 35 27 12 12 13 1 0 62 26 70

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 29 15 18 10 1 2 57 28 329
2019 Either English or French 31 32 12 10 13 2 0 65 23 49
2017 Bilingual 25 32 15 15 10 2 2 59 26 363
2017 Unilingual English 23 29 17 10 19 0 2 53 29 63
2017 Either English or French 38 36 10 10 5 2 0 75 15 62
2014 Bilingual 11 18 17 17 33 1 3 30 52 346
2014 Either English or French 19 23 9 23 26 0 0 42 49 70

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 24 12 5 4 0 3 78 9 327
2019 Either English or French 57 34 2 2 0 0 4 95 2 49

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 9 6 3 2 1 12 88 6 328
2019 Either English or French 54 16 7 4 12 0 7 75 18 49

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 22 13 3 2 1 4 82 4 327

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 17 13 5 1 2 4 80 6 328
2019 Unilingual English 43 19 13 17 7 2 0 63 24 48

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 11 8 6 5 2 7 79 12 327
2019 Either English or French 62 14 4 8 2 3 7 84 12 49

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 9 4 2 1 1 5 92 4 327
2019 Either English or French 84 8 2 0 0 0 6 98 0 49

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 7 2 1 1 2 4 95 2 326
2019 Either English or French 89 4 0 0 0 4 2 100 0 49

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 84 3 1 0 1 2 9 97 1 326
2019 Either English or French 86 6 2 0 0 0 6 98 0 49

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 53 11 8 2 3 0 78 10 329
2019 Either English or French 15 58 7 14 2 4 0 76 17 49
2017 Bilingual 27 45 16 8 2 2 0 73 10 362
2017 Unilingual English 19 41 20 13 5 2 0 61 18 63
2017 Either English or French 38 33 14 10 2 3 0 73 12 63

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 42 10 5 2 1 0 82 8 327
2017 Bilingual 40 44 10 4 1 1 0 85 5 361
2017 Unilingual English 39 39 8 8 3 3 0 81 11 63
2017 Either English or French 49 38 5 7 2 0 0 87 8 63
2014 Bilingual 48 38 9 3 1 1 0 87 3 346
2014 Either English or French 51 43 2 4 0 0 0 94 4 70

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 36 8 4 1 1 0 87 5 327
2019 Either English or French 59 22 10 4 0 2 2 85 5 49
2017 Bilingual 45 41 10 1 1 2 0 88 2 361
2017 Unilingual English 44 29 13 5 5 5 0 77 10 63
2017 Either English or French 49 36 8 5 0 2 0 87 5 63
2014 Bilingual 56 33 7 1 0 3 0 92 1 347
2014 Either English or French 57 33 7 2 0 1 0 91 2 70

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 32 6 3 1 0 0 90 4 326
2019 Either English or French 64 22 10 4 0 0 0 86 4 49
2017 Bilingual 55 36 5 2 1 0 0 92 3 360
2017 Unilingual English 51 27 15 5 3 0 0 78 8 63
2017 Either English or French 65 25 5 5 0 0 0 90 5 63
2014 Bilingual 58 34 4 3 1 0 0 92 4 347
2014 Either English or French 62 34 1 3 0 0 0 96 3 70

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 29 14 6 3 0 0 76 10 328
2017 Bilingual 43 36 12 6 3 0 0 79 9 362
2017 Unilingual English 37 38 13 6 6 0 0 74 13 63
2017 Either English or French 54 29 11 2 5 0 0 82 6 63
2014 Bilingual 48 39 7 4 2 0 0 86 7 347
2014 Either English or French 42 47 2 7 2 0 0 89 9 70

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 32 11 7 4 0 0 77 11 327
2017 Bilingual 38 43 10 6 3 0 0 81 9 363
2017 Unilingual English 38 33 13 8 8 0 0 71 16 63
2017 Either English or French 46 38 8 5 2 2 0 85 7 63
2014 Bilingual 45 39 8 4 3 0 0 84 8 347
2014 Either English or French 41 43 7 6 3 0 0 84 9 70

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 28 14 8 6 3 0 72 14 328
2019 Either English or French 28 30 19 17 6 0 0 59 23 49
2017 Bilingual 40 25 20 8 5 2 1 66 14 363
2017 Unilingual English 37 24 14 13 6 7 0 65 20 63
2017 Either English or French 39 31 16 5 5 3 2 73 10 63
2014 Bilingual 41 30 14 8 5 2 0 72 13 347
2014 Either English or French 31 29 22 12 2 4 0 62 15 70
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 20 43 37 328
2019 Either English or French 26 38 36 49
2017 Bilingual 16 48 36 362
2017 Unilingual English 21 43 36 63
2017 Either English or French 21 46 33 63
2014 Bilingual 15 54 31 347
2014 Either English or French 15 47 38 70

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 13 32 42 5 3 5 65
2017 Bilingual 21 18 45 11 0 5 57
2017 Unilingual English 16 8 61 15 0 0 13
2017 Either English or French 9 0 45 31 0 15 13
2014 Bilingual 28 16 31 24 9999 2 54
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 46 7 5 1 1 9 86 6 326

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 24 8 1 1 3 10 89 3 328
2019 Either English or French 61 18 7 4 2 4 4 86 7 49
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 328

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 57 43 27

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 27

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 25 75 27

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 27

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 27

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 27

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 27

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 53 47 27

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 18 82 27

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 27

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 27

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 30 70 27

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 27

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 35 65 27

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 49 51 27

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 52 48 27

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 27

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 328
2019 Either English or French 15 85 49

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 15 15 7 3 35 7 57 18 329
2019 Either English or French 19 18 18 0 6 35 4 60 10 49
2017 Bilingual 19 17 18 3 2 31 9 61 9 361
2017 Unilingual English 10 14 12 2 2 49 12 62 8 63
2017 Either English or French 17 16 11 3 0 38 14 70 7 63
2014 Bilingual 20 14 14 7 4 32 8 57 19 347
2014 Either English or French 9 7 21 5 1 37 19 38 14 70

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 35 11 5 2 9 0 80 7 329
2019 Either English or French 49 24 11 6 0 11 0 81 7 49
2017 Bilingual 38 38 11 3 1 8 1 83 4 363
2017 Unilingual English 33 27 13 3 3 19 2 76 8 63
2017 Either English or French 39 36 11 3 0 11 0 84 4 62
2014 Bilingual 36 32 17 4 2 9 0 75 7 347
2014 Either English or French 33 25 22 6 1 13 0 66 8 70
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 3 97 328

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 3 97 328
2019 Unilingual English 11 89 48

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 14 15 1 1 42 5 66 4 329
2019 Either English or French 18 8 19 2 0 45 8 56 4 49
2017 Bilingual 22 14 16 1 1 39 8 68 3 363
2017 Unilingual English 10 12 10 0 2 48 19 65 5 63
2017 Either English or French 14 14 11 2 0 40 19 69 4 63
2014 Bilingual 19 16 12 3 1 40 10 69 8 347
2014 Either English or French 16 13 22 0 0 40 9 58 0 70

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 36 12 1 1 12 1 84 3 328
2019 Either English or French 50 22 14 2 0 12 0 82 2 49
2017 Bilingual 37 36 12 1 0 11 1 84 2 362
2017 Unilingual English 36 24 11 0 2 22 5 82 2 63
2017 Either English or French 35 40 5 3 0 17 0 90 4 63
2014 Bilingual 39 31 13 2 1 13 2 82 3 347
2014 Either English or French 38 32 16 0 0 14 0 81 0 70
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 30 10 3 3 0 1 84 6 327
2017 Bilingual 51 29 13 3 3 1 1 81 6 361
2017 Unilingual English 33 37 21 3 5 2 0 71 8 62
2017 Either English or French 44 29 17 5 3 0 2 74 8 63

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 27 32 17 12 0 0 39 30 327
2017 Bilingual 9 20 33 19 19 0 0 29 38 363
2017 Unilingual English 8 25 35 19 13 0 0 33 32 63
2017 Either English or French 18 23 35 14 8 0 2 41 23 62

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 35 24 16 7 0 0 53 23 328
2017 Bilingual 13 29 33 16 9 0 0 42 24 360
2017 Unilingual English 21 35 24 11 10 0 0 56 21 63
2017 Either English or French 19 27 32 18 3 0 2 47 21 63

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 27 30 16 13 0 0 40 29 327
2017 Bilingual 11 25 26 21 15 0 1 37 37 363
2017 Unilingual English 15 28 27 14 14 2 0 43 29 63
2017 Either English or French 25 19 30 17 8 0 0 44 25 63

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 29 22 9 6 0 1 64 14 328
2017 Bilingual 26 28 20 14 11 0 1 55 25 362
2017 Unilingual English 34 30 19 11 6 0 0 63 17 63
2017 Either English or French 29 36 25 6 2 0 2 66 8 63

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 28 24 13 8 0 0 55 21 328
2019 Either English or French 45 21 22 8 2 0 2 67 10 49
2017 Bilingual 24 27 23 16 9 0 0 52 25 361
2017 Unilingual English 29 25 23 11 11 0 0 54 22 63
2017 Either English or French 32 33 22 13 0 0 0 65 13 63

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 31 39 18 8 3 0 1 71 11 325
2019 Either English or French 29 33 29 6 2 0 2 63 8 49
2017 Bilingual 33 35 21 6 4 0 0 68 10 361
2017 Unilingual English 29 35 16 16 3 2 0 65 19 63
2017 Either English or French 30 39 17 8 3 0 2 71 12 63

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 35 26 10 7 0 1 57 17 327
2019 Either English or French 25 32 30 5 4 2 2 59 9 49
2017 Bilingual 21 39 24 10 5 0 0 60 15 361
2017 Unilingual English 22 35 27 8 6 2 0 58 14 63
2017 Either English or French 29 39 21 6 3 0 2 69 10 63

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 34 21 8 6 0 1 65 14 325
2017 Bilingual 31 40 17 8 3 1 0 72 11 360
2017 Unilingual English 19 34 28 14 5 0 0 53 19 63
2017 Either English or French 32 35 24 10 0 0 0 67 10 63

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 31 18 5 5 0 1 72 10 327
2019 Either English or French 36 34 14 12 2 0 2 71 14 49

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 30 22 6 4 0 1 67 10 323
2019 Either English or French 40 29 19 7 2 0 2 71 9 49
2017 Bilingual 30 37 20 11 2 1 0 67 13 361
2017 Unilingual English 28 28 26 10 8 0 0 56 18 63
2017 Either English or French 30 32 22 14 2 0 0 62 16 63

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 18 10 3 2 0 2 86 5 322
2017 Bilingual 69 20 6 2 1 0 2 90 3 363
2017 Unilingual English 60 22 14 3 0 0 0 82 3 63
2017 Either English or French 62 30 8 0 0 0 0 92 0 63

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 9 2 1 1 0 5 96 1 325
2019 Either English or French 78 12 2 2 0 0 6 96 2 49
2017 Bilingual 83 9 4 2 1 1 2 94 2 363
2017 Unilingual English 80 13 3 2 0 0 2 95 2 62
2017 Either English or French 81 11 3 2 0 0 3 95 2 63

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 7 4 2 2 1 3 92 4 327
2019 Either English or French 67 20 4 0 2 0 7 93 2 49
2017 Bilingual 51 35 10 3 1 0 0 86 4 363
2017 Unilingual English 62 27 6 2 3 0 0 89 5 63
2017 Either English or French 54 29 11 3 2 0 2 84 5 63

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 26 13 3 2 1 1 82 5 326
2019 Either English or French 55 31 12 0 0 0 2 88 0 49
2017 Bilingual 60 25 8 4 2 0 1 86 6 363
2017 Unilingual English 48 28 12 9 3 0 0 76 12 63
2017 Either English or French 54 33 9 2 0 0 2 89 2 63

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 18 9 8 3 1 1 79 11 325
2017 Bilingual 53 23 11 2 0 1 10 85 3 363
2017 Unilingual English 63 16 3 0 0 0 18 96 0 63
2017 Either English or French 50 13 3 2 0 0 33 93 2 62

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 22 11 2 1 0 11 85 3 325
2019 Either English or French 58 21 4 0 0 0 17 95 0 49
2017 Bilingual 60 25 9 4 1 0 2 87 5 359
2017 Unilingual English 65 29 5 0 0 0 2 95 0 62
2017 Either English or French 60 27 8 2 0 0 3 90 2 63

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 21 6 1 1 0 4 92 1 323
2019 Either English or French 74 9 14 0 0 0 2 85 0 49
2017 Bilingual 79 10 4 2 1 1 3 92 3 363
2017 Unilingual English 78 14 6 2 0 0 0 92 2 63
2017 Either English or French 80 14 2 2 3 0 0 94 5 63

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 12 4 1 1 0 2 94 2 326
2019 Either English or French 67 22 0 6 0 0 4 93 7 49
2017 Bilingual 52 32 9 4 1 0 1 85 6 363
2017 Unilingual English 53 22 19 6 0 0 0 75 6 63
2017 Either English or French 48 36 8 5 2 0 2 85 7 62

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 34 8 3 1 0 1 88 5 326
2019 Either English or French 49 35 12 2 0 0 2 85 2 49

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 36 42 11 3 0 0 44 14 329
2019 Either English or French 18 38 30 11 0 2 0 58 12 49
2017 Bilingual 6 28 44 14 7 0 0 34 21 363
2017 Unilingual English 3 43 40 11 3 0 0 46 14 63
2017 Either English or French 10 42 34 11 3 0 0 52 14 63

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 19 42 24 8 0 0 32 26 326
2017 Bilingual 7 20 39 25 9 0 0 34 26 361
2017 Unilingual English 8 17 46 22 8 0 0 30 24 63
2017 Either English or French 2 22 41 28 6 0 0 35 24 63

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 50 15 6 3 1 0 76 9 327
2019 Either English or French 19 51 16 8 4 2 0 71 13 49
2017 Bilingual 12 41 23 15 5 4 0 56 20 359
2017 Unilingual English 16 35 15 20 11 3 0 53 32 63
2017 Either English or French 18 39 16 14 5 8 0 62 21 63

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 45 17 13 6 1 0 64 19 328
2019 Either English or French 24 30 24 16 6 0 0 55 21 49
2017 Bilingual 15 41 19 17 7 2 0 57 24 363
2017 Unilingual English 10 49 21 12 6 2 0 59 19 63
2017 Either English or French 14 49 19 11 5 2 0 65 16 63
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 329
2019 Either English or French 14 86 49
2017 Bilingual 13 87 363
2017 Unilingual English 12 88 63
2017 Either English or French 16 84 63
2014 Bilingual 12 88 346
2014 Either English or French 11 89 70

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 90 10 50
2017 Bilingual 81 19 46
2017 Either English or French 100 0 10
2014 Bilingual 78 22 37

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 34 7 15 0 0 0 77 15 45
2017 Bilingual 49 35 8 5 3 0 0 84 8 37
2017 Either English or French 21 40 19 19 0 0 0 61 19 10
2014 Bilingual 63 20 12 3 3 0 0 83 6 33
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 41 8 3 1 2 1 46 54 329
2019 Either English or French 46 38 8 4 0 4 0 48 52 49
2017 Bilingual 55 29 7 3 1 4 1 58 42 363
2017 Unilingual English 55 34 2 2 2 7 0 58 42 63
2017 Either English or French 54 32 5 0 5 5 0 57 43 63

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 173

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 76 24 170

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 30 12 5 2 0 11 78 8 169
2017 Bilingual 39 27 14 4 3 1 13 76 8 147
2017 Unilingual English 41 16 16 8 8 4 8 64 18 25
2017 Either English or French 35 27 8 11 4 4 11 73 18 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 9 16 5 6 3 49 42 24 169
2019 Unilingual English 15 21 10 3 7 3 43 64 17 30
2017 Bilingual 10 10 10 4 10 7 49 44 32 147
2017 Unilingual English 4 8 12 4 4 12 57 38 25 25
2017 Either English or French 0 19 4 4 7 0 66 56 33 26

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 16 9 6 5 0 7 78 12 324
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