2019 Public Service Employee Survey Results for Office of the Auditor General of Canada by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 46 5 6 1 0 0 88 7 211
2019 Non-supervisor 48 40 5 6 1 0 0 88 7 220
2017 Supervisor 50 42 2 5 1 0 0 92 6 230
2017 Non-supervisor 47 43 5 5 1 0 0 89 6 264
2014 Supervisor 49 46 2 3 1 0 0 94 4 226
2014 Non-supervisor 54 41 1 3 1 0 0 95 4 261

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 24 7 12 3 0 0 78 15 211
2019 Non-supervisor 58 28 4 7 3 0 0 86 10 220
2017 Supervisor 60 23 6 8 3 0 0 83 11 230
2017 Non-supervisor 56 26 6 7 5 0 0 82 12 265
2014 Supervisor 58 23 6 11 2 0 0 80 14 226
2014 Non-supervisor 61 22 5 8 3 0 1 84 11 261

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 34 3 3 2 0 0 93 5 211
2019 Non-supervisor 52 35 6 4 2 0 0 88 6 221
2017 Supervisor 62 28 4 6 0 0 0 90 6 230
2017 Non-supervisor 51 33 6 7 2 0 0 85 9 265
2014 Supervisor 67 27 2 4 0 0 0 94 4 226
2014 Non-supervisor 55 32 5 6 2 0 0 87 8 261

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 44 7 7 3 0 0 83 10 210
2019 Non-supervisor 29 45 12 11 2 0 0 75 13 219
2018 Supervisor 41 47 4 6 1 0 0 89 7 228
2018 Non-supervisor 33 49 7 9 2 0 0 82 11 227
2017 Supervisor 49 39 5 5 3 0 0 88 8 230
2017 Non-supervisor 32 43 7 14 3 0 0 75 18 265
2014 Supervisor 35 45 11 4 4 0 1 81 9 226
2014 Non-supervisor 31 40 10 15 4 0 0 71 19 261

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 30 4 2 1 0 0 92 4 208
2019 Non-supervisor 53 34 6 4 2 0 0 87 7 221
2017 Supervisor 70 25 2 3 0 0 0 95 3 230
2017 Non-supervisor 53 34 9 3 1 0 0 87 4 265
2014 Supervisor 63 30 6 0 0 0 0 93 0 226
2014 Non-supervisor 50 39 4 6 1 0 0 89 7 261

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 37 7 8 4 0 0 81 12 211
2019 Non-supervisor 49 35 7 6 2 0 1 85 8 220
2018 Supervisor 38 43 6 10 3 0 0 81 13 226
2018 Non-supervisor 51 33 7 4 4 0 0 84 8 227
2017 Supervisor 40 36 8 9 8 0 0 75 17 230
2017 Non-supervisor 47 34 6 9 3 0 0 81 12 265
2014 Supervisor 39 38 10 9 5 0 0 76 14 226
2014 Non-supervisor 47 36 7 7 3 0 0 82 10 261

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 39 7 4 4 0 0 85 8 211
2019 Non-supervisor 37 41 13 8 2 0 0 78 9 221
2018 Supervisor 43 45 6 4 2 0 0 88 6 225
2018 Non-supervisor 39 39 12 6 5 0 0 78 10 227
2017 Supervisor 46 44 6 3 1 0 0 90 4 229
2017 Non-supervisor 36 44 10 6 4 0 0 80 10 265
2014 Supervisor 37 51 8 2 1 0 0 88 4 226
2014 Non-supervisor 31 46 15 5 3 0 0 77 8 261

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 40 16 10 6 0 0 68 16 211
2019 Non-supervisor 30 45 11 10 4 1 0 76 14 221
2018 Supervisor 24 46 13 12 4 0 0 70 17 228
2018 Non-supervisor 31 39 19 6 4 0 0 71 10 227
2017 Supervisor 30 42 16 10 2 0 0 72 12 229
2017 Non-supervisor 34 35 16 10 5 0 0 68 15 265
2014 Supervisor 25 38 19 14 4 0 0 63 18 226
2014 Non-supervisor 29 36 16 13 4 1 0 66 18 261

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 50 10 6 2 0 0 82 8 210
2019 Non-supervisor 29 45 11 12 2 0 0 74 14 220
2018 Supervisor 37 48 8 5 1 0 0 85 6 228
2018 Non-supervisor 33 42 13 8 3 0 0 76 11 227
2017 Supervisor 41 47 6 5 1 0 0 88 6 229
2017 Non-supervisor 30 47 14 7 3 0 0 77 9 265

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 33 3 4 2 0 0 91 6 211
2019 Non-supervisor 49 40 6 5 0 0 0 89 5 220
2018 Supervisor 65 28 4 2 1 0 0 93 3 228
2018 Non-supervisor 53 42 3 2 0 0 0 94 2 227
2017 Supervisor 62 34 3 2 0 0 0 95 2 229
2017 Non-supervisor 50 37 7 3 3 0 0 88 6 265
2014 Supervisor 56 38 4 1 1 0 0 93 3 226
2014 Non-supervisor 51 38 7 3 1 0 0 89 4 261

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 36 14 7 6 0 0 73 13 211
2019 Non-supervisor 34 42 11 10 3 0 0 77 13 220
2018 Supervisor 36 41 12 8 2 0 0 77 11 228
2018 Non-supervisor 31 47 12 7 3 0 0 79 9 227
2017 Supervisor 41 38 10 8 2 0 0 80 10 228
2017 Non-supervisor 35 39 13 9 5 0 0 74 13 264

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 33 8 2 3 0 0 87 5 209
2019 Non-supervisor 44 40 12 2 1 0 0 84 3 219
2018 Supervisor 54 35 7 2 1 0 0 89 4 226
2018 Non-supervisor 51 36 10 3 1 0 0 86 4 225
2017 Supervisor 59 35 4 2 0 0 0 94 2 229
2017 Non-supervisor 49 38 8 4 1 0 0 87 6 265
2014 Supervisor 69 25 5 1 1 0 0 94 1 226
2014 Non-supervisor 61 29 7 2 1 0 0 90 3 261

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 37 8 8 5 0 0 79 13 208
2019 Non-supervisor 32 43 12 10 2 0 0 76 12 218
2018 Supervisor 40 41 9 8 1 0 0 81 9 227
2018 Non-supervisor 33 44 14 8 2 0 0 76 10 228
2017 Supervisor 46 40 6 6 1 0 0 86 7 229
2017 Non-supervisor 37 38 11 10 4 0 0 76 14 265
2014 Supervisor 35 45 10 7 2 0 0 80 9 226
2014 Non-supervisor 25 41 17 11 6 0 0 66 17 260

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 32 11 7 5 0 0 77 13 211
2019 Non-supervisor 40 37 12 8 4 0 0 77 12 221
2018 Supervisor 39 40 11 6 4 0 0 79 10 226
2018 Non-supervisor 33 43 14 6 2 0 0 77 9 226
2017 Supervisor 45 35 11 7 2 0 0 79 10 228
2017 Non-supervisor 36 40 11 8 4 0 0 77 12 265
2014 Supervisor 35 45 8 10 2 0 0 79 12 226
2014 Non-supervisor 38 37 11 8 5 0 0 75 13 261

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 44 11 5 2 0 0 82 7 209
2019 Non-supervisor 35 44 11 6 3 0 0 80 9 219
2018 Supervisor 41 38 10 8 3 0 0 79 11 227
2018 Non-supervisor 34 45 12 7 1 0 0 80 8 228
2017 Supervisor 43 37 12 6 2 0 0 81 8 229
2017 Non-supervisor 39 43 8 6 3 0 1 83 8 265
2014 Supervisor 42 42 9 4 2 0 1 85 6 226
2014 Non-supervisor 45 37 10 3 3 0 1 83 7 261

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 36 10 3 3 0 0 83 6 211
2019 Non-supervisor 38 47 10 5 1 0 0 85 5 220
2018 Supervisor 44 41 9 4 2 0 0 85 6 228
2018 Non-supervisor 45 38 9 6 2 0 0 83 8 228
2017 Supervisor 47 41 7 4 1 0 0 88 5 228
2017 Non-supervisor 40 42 9 5 4 0 0 82 9 265
2014 Supervisor 47 42 6 3 2 0 0 89 5 226
2014 Non-supervisor 47 36 9 5 3 0 0 83 8 261

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 17 34 27 15 7 0 0 51 22 208
2019 Non-supervisor 44 39 12 3 2 0 0 83 5 221
2018 Supervisor 14 39 29 14 5 0 0 52 19 228
2018 Non-supervisor 38 39 14 7 1 0 0 78 8 229
2017 Supervisor 17 31 31 17 4 0 0 47 21 230
2017 Non-supervisor 32 47 12 7 2 0 0 80 9 265
2014 Supervisor 16 43 24 10 7 0 0 59 17 226
2014 Non-supervisor 33 49 13 4 1 0 0 82 4 261

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 25 31 28 6 0 0 34 34 209
2019 Non-supervisor 8 21 30 28 12 1 1 40 29 220
2018 Supervisor 6 21 41 22 10 0 0 32 27 228
2018 Non-supervisor 4 20 37 28 10 0 0 38 25 227
2017 Supervisor 4 15 41 25 12 0 2 39 19 229
2017 Non-supervisor 8 21 34 23 9 0 3 33 31 265
2014 Supervisor 3 20 34 33 10 0 1 44 23 225
2014 Non-supervisor 5 15 34 28 13 1 4 43 21 261

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 21 33 26 11 0 0 37 29 208
2019 Non-supervisor 7 17 27 25 22 1 2 48 25 221
2018 Supervisor 5 15 28 34 17 0 1 51 20 228
2018 Non-supervisor 2 13 21 37 24 2 2 63 15 224
2017 Supervisor 4 7 23 36 27 0 2 64 12 229
2017 Non-supervisor 4 9 21 32 28 1 5 64 14 265
2014 Supervisor 3 8 26 40 23 0 1 63 11 223
2014 Non-supervisor 3 8 21 36 25 1 5 65 12 260

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 14 37 29 9 1 0 38 25 210
2019 Non-supervisor 7 17 34 23 14 3 2 38 25 221
2018 Supervisor 9 19 39 24 9 0 1 33 28 227
2018 Non-supervisor 8 16 30 26 18 1 2 45 24 225
2017 Supervisor 8 20 38 21 12 0 0 33 28 229
2017 Non-supervisor 11 22 28 23 12 1 4 37 34 264
2014 Supervisor 11 18 38 20 12 0 0 32 30 225
2014 Non-supervisor 8 17 33 27 12 0 3 40 25 261

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 17 41 30 7 0 0 37 23 210
2019 Non-supervisor 3 11 35 35 14 2 0 50 15 221
2018 Supervisor 8 16 43 25 8 0 0 33 24 228
2018 Non-supervisor 5 13 36 35 10 1 0 45 19 225
2017 Supervisor 9 11 45 24 11 0 0 35 20 229
2017 Non-supervisor 7 13 33 32 13 1 2 46 20 263
2014 Supervisor 7 14 42 23 14 0 0 37 20 226
2014 Non-supervisor 6 13 28 34 17 0 2 52 20 261

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 28 37 10 7 1 0 17 46 210
2019 Non-supervisor 12 15 29 25 15 2 3 42 28 221
2018 Supervisor 20 33 35 8 2 0 0 11 54 227
2018 Non-supervisor 11 20 30 24 12 1 2 37 32 226
2017 Supervisor 18 29 37 12 4 0 0 16 47 229
2017 Non-supervisor 15 18 26 21 13 2 5 37 34 265
2014 Supervisor 12 20 40 18 9 0 0 27 33 226
2014 Non-supervisor 9 16 29 25 16 1 3 44 27 261

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 26 33 17 9 1 0 27 41 208
2019 Non-supervisor 13 20 28 20 13 4 1 35 35 219
2018 Supervisor 13 27 35 19 6 0 0 25 39 228
2018 Non-supervisor 10 19 27 25 14 3 3 40 31 226
2017 Supervisor 9 19 33 25 11 1 1 37 29 229
2017 Non-supervisor 7 15 28 20 20 6 5 44 25 265
2014 Supervisor 5 6 32 36 19 0 0 56 11 225
2014 Non-supervisor 2 6 19 37 27 4 5 70 9 260

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 17 43 21 8 0 0 29 28 207
2019 Non-supervisor 8 18 41 20 10 2 1 31 26 220
2018 Supervisor 12 24 38 21 4 0 0 26 36 228
2018 Non-supervisor 8 14 41 22 13 1 0 36 23 226
2017 Supervisor 9 19 43 20 7 1 1 28 28 229
2017 Non-supervisor 10 14 38 22 11 2 3 35 25 264
2014 Supervisor 12 18 38 20 11 0 0 32 30 226
2014 Non-supervisor 8 15 29 23 18 3 4 44 25 261

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 8 20 41 22 9 0 1 32 27 210
2019 Non-supervisor 12 20 35 21 12 0 1 33 32 219
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 61 25 5 7 1 0 0 86 9 211
2019 Non-supervisor 65 24 4 4 2 0 0 89 7 221
2017 Supervisor 66 20 5 7 2 0 0 86 9 230
2017 Non-supervisor 62 24 3 5 5 0 0 87 10 264
2014 Supervisor 67 17 4 8 4 0 0 84 12 226
2014 Non-supervisor 65 21 4 7 3 0 1 86 10 261

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 35 14 8 4 6 1 72 13 209
2019 Non-supervisor 33 27 9 11 5 7 8 70 19 220
2018 Supervisor 25 41 11 14 3 5 2 70 18 228
2018 Non-supervisor 22 33 19 9 4 8 5 63 16 228
2017 Supervisor 30 42 13 8 3 3 1 75 11 230
2017 Non-supervisor 27 31 10 13 7 5 7 67 22 264
2014 Supervisor 29 38 14 12 4 1 2 70 16 226
2014 Non-supervisor 28 32 16 10 8 4 2 64 19 261

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 31 5 7 3 0 0 85 10 211
2019 Non-supervisor 49 32 6 7 4 2 0 83 10 221
2018 Supervisor 54 32 6 5 3 0 0 86 8 228
2018 Non-supervisor 45 35 13 3 3 1 0 81 6 227
2017 Supervisor 57 30 8 4 1 0 0 87 5 230
2017 Non-supervisor 45 38 5 7 4 0 0 84 12 265
2014 Supervisor 51 30 7 10 3 0 0 80 13 226
2014 Non-supervisor 42 37 6 11 3 0 0 79 15 261

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 30 2 4 1 0 0 92 5 210
2019 Non-supervisor 59 30 5 4 1 1 0 89 5 220
2018 Supervisor 60 31 3 5 0 0 0 91 6 227
2018 Non-supervisor 60 32 5 2 1 0 0 92 3 228
2017 Supervisor 58 36 3 3 0 0 0 94 4 230
2017 Non-supervisor 52 39 3 4 1 0 0 91 5 264
2014 Supervisor 51 39 5 3 1 1 0 91 4 225
2014 Non-supervisor 55 35 5 4 1 0 0 89 5 261

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 53 37 6 2 2 0 0 89 5 210
2019 Non-supervisor 45 40 9 4 2 1 0 85 6 221
2018 Supervisor 45 44 5 5 0 0 0 90 5 228
2018 Non-supervisor 46 38 9 3 1 1 0 86 4 226
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 26 8 2 5 0 1 84 8 211
2019 Non-supervisor 44 32 11 3 2 1 6 82 5 221

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 36 38 9 11 4 1 0 75 15 208
2019 Non-supervisor 38 39 11 7 4 0 1 78 11 221
2018 Supervisor 41 37 10 9 3 0 1 79 11 228
2018 Non-supervisor 41 41 9 7 1 1 0 82 8 226
2017 Supervisor 40 44 7 7 2 0 0 84 9 230
2017 Non-supervisor 44 37 11 6 2 0 0 81 8 264
2014 Supervisor 37 40 13 8 2 0 0 77 10 226
2014 Non-supervisor 43 36 10 6 3 0 0 80 9 261

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 30 7 7 3 2 0 82 10 211
2019 Non-supervisor 47 34 7 7 3 1 1 82 10 221
2018 Supervisor 50 36 5 6 3 0 0 86 9 227
2018 Non-supervisor 50 34 8 6 1 0 0 84 7 226
2017 Supervisor 53 33 5 5 1 1 1 88 7 230
2017 Non-supervisor 48 35 10 3 3 1 0 84 6 264
2014 Supervisor 50 32 10 4 3 1 0 83 7 226
2014 Non-supervisor 48 36 9 4 2 0 0 84 7 261

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 28 9 5 3 0 0 82 9 210
2019 Non-supervisor 45 36 8 7 2 1 1 83 10 218
2018 Supervisor 51 34 7 6 2 0 0 85 8 225
2018 Non-supervisor 46 37 6 9 2 0 0 83 11 225
2017 Supervisor 49 39 4 5 2 0 0 88 8 230
2017 Non-supervisor 45 35 6 10 4 0 0 80 13 265
2014 Supervisor 47 40 6 5 2 0 0 87 7 225
2014 Non-supervisor 44 36 8 7 4 0 0 81 11 261

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 83 10 3 2 1 0 0 94 4 209
2019 Non-supervisor 86 9 3 0 2 0 0 95 2 219
2017 Supervisor 81 13 1 3 1 0 0 94 4 230
2017 Non-supervisor 79 13 2 3 2 0 0 93 5 265
2014 Supervisor 80 9 5 3 2 0 0 90 5 226
2014 Non-supervisor 75 17 2 4 2 0 0 92 6 261

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 18 4 3 2 1 0 91 6 211
2019 Non-supervisor 63 22 6 4 3 2 1 87 7 220
2017 Supervisor 62 25 6 3 3 0 1 88 7 229
2017 Non-supervisor 51 30 5 6 3 3 2 85 10 265
2014 Supervisor 47 30 6 6 6 2 4 81 13 226
2014 Non-supervisor 46 29 5 8 8 3 2 79 16 261

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 21 5 4 3 1 0 87 8 211
2019 Non-supervisor 64 24 7 3 2 1 0 89 5 220
2018 Supervisor 64 23 6 3 3 1 0 89 5 228
2018 Non-supervisor 55 34 7 2 2 0 0 89 4 226
2017 Supervisor 60 26 5 4 3 1 0 87 7 230
2017 Non-supervisor 58 26 5 6 3 2 0 86 8 265

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 31 7 5 4 1 0 84 9 211
2019 Non-supervisor 51 32 10 5 2 0 1 83 7 221
2018 Supervisor 53 28 9 5 4 0 0 82 9 228
2018 Non-supervisor 48 34 9 6 4 0 0 82 9 227
2017 Supervisor 53 32 6 6 3 0 0 86 9 228
2017 Non-supervisor 54 26 10 7 3 0 0 80 10 265
2014 Supervisor 48 36 8 5 3 0 1 84 8 226
2014 Non-supervisor 45 34 10 8 2 0 0 80 10 261

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 39 17 16 9 2 1 57 25 211
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 40 7 6 4 1 0 83 10 210
2019 Non-supervisor 47 28 13 4 4 4 0 78 8 221
2018 Supervisor 46 34 8 8 4 0 0 79 13 228
2018 Non-supervisor 37 43 7 6 3 4 0 83 10 228
2017 Supervisor 46 33 10 9 2 0 0 79 11 228
2017 Non-supervisor 39 37 7 9 4 3 0 79 14 265
2014 Supervisor 36 46 7 9 2 0 0 82 11 226
2014 Non-supervisor 39 39 11 7 2 2 0 80 9 261

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 42 12 11 7 0 0 69 19 210
2019 Non-supervisor 32 29 17 16 7 0 0 61 22 221
2018 Supervisor 33 32 15 12 7 0 0 65 20 227
2018 Non-supervisor 34 34 13 10 7 1 0 70 17 228
2017 Supervisor 32 38 12 13 5 0 0 70 18 230
2017 Non-supervisor 30 38 15 11 5 1 0 69 16 265
2014 Supervisor 26 48 10 11 5 0 0 74 16 226
2014 Non-supervisor 35 35 15 10 4 0 0 71 14 260

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 14 42 17 17 10 0 0 56 27 210
2019 Non-supervisor 19 32 17 16 12 4 0 53 29 220
2018 Supervisor 18 35 19 17 11 0 0 53 28 228
2018 Non-supervisor 22 37 16 12 9 4 0 61 22 227
2017 Supervisor 16 38 20 19 7 0 0 54 26 229
2017 Non-supervisor 22 32 19 15 7 6 0 56 23 264
2014 Supervisor 14 39 17 21 9 0 0 53 29 225
2014 Non-supervisor 22 36 19 14 5 3 0 60 20 261

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 16 42 16 14 10 0 0 59 25 210
2019 Non-supervisor 19 30 18 19 11 2 0 50 31 221
2018 Supervisor 16 42 19 15 7 0 0 58 23 228
2018 Non-supervisor 18 38 16 16 11 2 0 57 27 228
2017 Supervisor 21 42 16 14 5 0 0 64 20 230
2017 Non-supervisor 19 41 14 14 9 3 0 62 24 265
2014 Supervisor 15 50 18 13 4 0 0 65 17 225
2014 Non-supervisor 20 37 17 17 6 2 0 59 24 261

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 33 12 1 1 1 0 86 2 211
2019 Non-supervisor 60 26 6 1 2 2 2 89 4 220
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 47 11 11 8 0 0 71 18 210
2019 Non-supervisor 31 41 16 8 3 0 0 72 12 221
2018 Supervisor 33 42 14 9 2 0 0 76 11 226
2018 Non-supervisor 39 41 10 6 2 1 0 81 9 224
2017 Supervisor 33 44 15 6 3 0 0 76 9 229
2017 Non-supervisor 32 46 13 6 2 1 0 79 8 265
2014 Supervisor 30 42 11 13 3 0 0 72 16 226
2014 Non-supervisor 38 42 13 5 1 0 0 80 7 261

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 35 19 23 11 0 0 47 34 211
2019 Non-supervisor 16 34 17 19 12 1 0 51 31 219

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 54 32 5 6 3 0 0 86 9 211
2019 Non-supervisor 37 42 9 8 2 1 1 81 10 220
2018 Supervisor 61 31 5 2 1 0 0 92 3 226
2018 Non-supervisor 46 36 8 6 2 2 1 84 8 224
2017 Supervisor 61 30 5 2 0 2 0 93 2 229
2017 Non-supervisor 42 38 9 6 1 2 0 83 8 264
2014 Supervisor 60 30 3 4 2 1 0 91 6 226
2014 Non-supervisor 47 35 9 5 2 1 1 83 8 261

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 33 8 6 3 1 0 83 9 208
2019 Non-supervisor 44 37 12 4 1 1 0 82 5 220
2018 Supervisor 57 31 7 3 1 0 0 89 4 225
2018 Non-supervisor 47 34 11 5 2 1 0 82 7 223

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 24 31 14 12 7 9 4 63 21 211
2019 Non-supervisor 22 27 16 13 8 12 3 56 25 220
2018 Supervisor 32 23 19 11 6 5 4 61 19 227
2018 Non-supervisor 27 25 13 13 7 13 1 61 23 223
2017 Supervisor 24 27 15 10 7 12 4 62 20 229
2017 Non-supervisor 17 24 17 13 11 15 3 50 29 265
2014 Supervisor 25 28 14 11 10 7 5 60 23 226
2014 Non-supervisor 20 28 17 11 13 9 3 54 27 261

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 45 7 14 5 1 0 74 19 210
2019 Non-supervisor 28 31 21 13 6 1 0 60 20 220
2018 Supervisor 28 46 12 9 4 0 0 75 13 226
2018 Non-supervisor 29 36 13 12 7 3 0 67 19 223
2017 Supervisor 38 46 8 5 3 0 0 84 8 228
2017 Non-supervisor 37 35 12 10 4 2 0 73 14 264
2014 Supervisor 25 42 14 13 4 1 0 68 18 226
2014 Non-supervisor 33 33 13 12 9 0 0 66 21 261

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 31 27 11 16 12 0 3 61 28 211
2019 Non-supervisor 25 29 15 17 12 1 1 54 30 221
2018 Supervisor 28 34 13 12 10 2 2 64 22 226
2018 Non-supervisor 24 30 16 9 15 3 3 57 25 222
2017 Supervisor 28 34 12 13 8 2 2 65 22 230
2017 Non-supervisor 25 30 16 14 12 1 1 57 27 264
2014 Supervisor 12 19 17 19 28 0 4 33 49 226
2014 Non-supervisor 13 19 15 19 32 0 1 33 52 260

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 28 12 6 4 0 2 78 10 210
2019 Non-supervisor 57 23 11 2 3 1 3 83 6 220

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 10 7 5 3 1 10 85 8 210
2019 Non-supervisor 64 10 7 2 7 1 9 82 10 221

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 20 12 3 1 0 2 84 4 210
2019 Non-supervisor 46 26 13 6 2 2 4 77 8 219

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 17 10 5 0 1 3 84 5 210
2019 Non-supervisor 45 22 16 8 4 2 4 71 12 219

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 9 8 4 8 0 7 78 13 209
2019 Non-supervisor 56 13 7 10 4 4 6 77 15 221

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 87 6 1 2 0 0 4 97 2 209
2019 Non-supervisor 72 11 6 1 2 2 5 90 4 221

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 90 5 1 1 0 2 1 98 1 208
2019 Non-supervisor 76 8 3 1 2 4 5 93 3 221

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 88 2 2 1 0 1 6 97 1 209
2019 Non-supervisor 81 5 1 0 2 2 9 96 2 220

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 53 8 8 2 1 0 81 10 211
2019 Non-supervisor 17 53 13 9 3 4 0 73 13 221
2018 Supervisor 32 48 12 4 2 0 0 82 6 226
2018 Non-supervisor 21 42 20 9 3 5 0 66 13 223
2017 Supervisor 31 46 14 6 2 0 0 77 8 230
2017 Non-supervisor 24 40 19 11 3 3 0 66 14 264

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 46 9 4 3 0 0 84 7 209
2019 Non-supervisor 40 36 12 7 3 1 0 77 10 220
2018 Supervisor 49 41 6 3 2 0 0 90 4 227
2018 Non-supervisor 43 43 6 5 2 1 0 87 6 225
2017 Supervisor 40 43 11 4 0 1 0 84 5 229
2017 Non-supervisor 43 41 7 5 2 2 0 85 7 264
2014 Supervisor 47 41 8 3 0 1 0 88 4 226
2014 Non-supervisor 50 36 9 4 1 0 0 86 5 260

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 41 5 4 1 0 1 90 5 210
2019 Non-supervisor 52 27 13 4 1 2 0 81 6 219
2018 Supervisor 54 34 9 3 0 0 0 88 3 225
2018 Non-supervisor 41 40 12 2 1 3 0 84 3 228
2017 Supervisor 49 39 9 1 0 1 0 89 2 229
2017 Non-supervisor 43 39 11 3 2 3 0 84 5 264
2014 Supervisor 53 36 7 0 0 3 0 92 1 226
2014 Non-supervisor 56 33 6 2 1 2 0 90 3 261

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 29 4 4 1 0 0 91 5 209
2019 Non-supervisor 58 31 7 3 1 0 0 89 4 220
2018 Supervisor 61 30 6 2 0 0 0 91 2 226
2018 Non-supervisor 55 37 4 1 2 0 0 92 4 227
2017 Supervisor 60 34 4 2 0 0 0 94 3 228
2017 Non-supervisor 53 34 8 3 2 0 0 87 5 264
2014 Supervisor 59 34 4 2 1 0 0 93 3 226
2014 Non-supervisor 56 37 3 3 1 0 0 93 4 261

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 32 11 8 4 0 0 77 12 210
2019 Non-supervisor 44 29 17 7 3 0 0 73 11 220
2018 Supervisor 46 36 9 7 3 0 0 82 10 225
2018 Non-supervisor 46 33 12 4 4 0 0 80 8 227
2017 Supervisor 46 34 12 5 3 0 0 80 8 229
2017 Non-supervisor 40 36 13 6 4 0 0 77 10 265
2014 Supervisor 44 42 7 5 1 0 0 86 7 226
2014 Non-supervisor 49 37 7 4 3 1 0 87 6 261

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 45 32 9 7 6 0 0 77 13 210
2019 Non-supervisor 41 33 14 9 4 0 0 74 12 219
2018 Supervisor 44 38 8 7 2 0 0 82 9 226
2018 Non-supervisor 43 37 11 5 3 0 0 81 8 225
2017 Supervisor 41 40 11 5 3 0 0 81 8 230
2017 Non-supervisor 37 42 10 7 4 0 0 79 11 265
2014 Supervisor 42 41 11 4 3 0 0 82 7 226
2014 Non-supervisor 47 38 5 6 4 0 0 85 10 261

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 25 10 8 8 2 0 73 17 210
2019 Non-supervisor 31 32 20 9 5 3 0 65 14 221
2018 Supervisor 40 27 19 9 3 1 0 68 12 224
2018 Non-supervisor 40 25 20 7 6 2 1 66 13 228
2017 Supervisor 44 25 17 8 4 2 0 70 13 230
2017 Non-supervisor 35 26 20 9 6 4 1 64 16 265
2014 Supervisor 39 32 16 10 3 1 0 72 12 226
2014 Non-supervisor 38 26 17 7 6 5 0 68 14 261
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 17 47 36 210
2019 Non-supervisor 22 40 38 221
2018 Supervisor 15 48 36 227
2018 Non-supervisor 16 46 38 228
2017 Supervisor 15 52 33 230
2017 Non-supervisor 19 43 37 264
2014 Supervisor 17 53 30 226
2014 Non-supervisor 12 56 32 261

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Supervisor 20 21 43 9 0 7 35
2019 Non-supervisor 5 31 45 9 4 6 50
2018 Supervisor 24 16 49 9 0 2 35
2018 Non-supervisor 13 17 57 5 0 8 41
2017 Supervisor 27 8 47 15 0 3 35
2017 Non-supervisor 12 17 47 15 0 8 50
2014 Supervisor 23 16 29 33 9999 0 39
2014 Non-supervisor 23 11 28 27 9999 11 32
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 34 48 5 2 1 0 10 91 3 208
2019 Non-supervisor 29 44 9 7 2 2 7 80 10 220

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 26 6 2 2 1 10 88 5 211
2019 Non-supervisor 56 19 10 1 1 6 7 87 2 220
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 6 94 210
2019 Non-supervisor 9 91 221
2018 Supervisor 11 89 227
2018 Non-supervisor 9 91 227

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 63 37 13
2019 Non-supervisor 57 43 20
2018 Supervisor 43 57 26
2018 Non-supervisor 46 54 20

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 44 56 13
2019 Non-supervisor 49 51 20
2018 Supervisor 49 51 26
2018 Non-supervisor 59 41 20

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20
2018 Supervisor 0 100 26
2018 Non-supervisor 0 100 20

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20
2018 Supervisor 0 100 26
2018 Non-supervisor 0 100 20

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 46 54 13
2019 Non-supervisor 50 50 20
2018 Supervisor 42 58 26
2018 Non-supervisor 42 58 20

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20
2018 Supervisor 0 100 26
2018 Non-supervisor 0 100 20

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 41 59 13
2019 Non-supervisor 46 54 20
2018 Supervisor 70 30 26
2018 Non-supervisor 53 47 20

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20
2018 Supervisor 0 100 26
2018 Non-supervisor 0 100 20

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20
2018 Supervisor 0 100 25
2018 Non-supervisor 0 100 20

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 40 60 13
2019 Non-supervisor 54 46 20
2018 Supervisor 31 69 25
2018 Non-supervisor 34 66 20

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20
2018 Supervisor 0 100 25
2018 Non-supervisor 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 53 47 13
2019 Non-supervisor 51 49 20
2018 Supervisor 51 49 25
2018 Non-supervisor 66 34 20

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 13
2019 Non-supervisor 0 100 20
2018 Supervisor 0 100 25
2018 Non-supervisor 0 100 20

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 11 89 210
2019 Non-supervisor 8 92 220

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 18 13 8 3 34 6 60 18 211
2019 Non-supervisor 20 12 15 4 4 33 11 58 16 220
2018 Supervisor 28 17 11 5 4 29 8 70 13 227
2018 Non-supervisor 15 14 16 4 4 37 10 54 15 229
2017 Supervisor 25 16 14 1 2 30 11 70 6 229
2017 Non-supervisor 11 16 18 4 2 39 10 54 11 264
2014 Supervisor 18 15 15 6 3 33 10 57 16 226
2014 Non-supervisor 16 10 15 7 4 37 11 50 21 261

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 32 9 5 2 8 0 83 7 211
2019 Non-supervisor 38 31 12 5 1 11 2 79 8 220
2018 Supervisor 43 35 15 4 1 3 0 80 5 227
2018 Non-supervisor 37 31 16 5 2 8 1 74 8 229
2017 Supervisor 45 35 8 2 1 8 2 89 3 230
2017 Non-supervisor 31 36 15 3 2 12 1 77 6 264
2014 Supervisor 34 34 18 3 1 9 0 75 5 226
2014 Non-supervisor 36 27 15 5 3 11 2 73 10 261
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 3 97 210
2019 Non-supervisor 5 95 220

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 14 12 1 1 45 6 71 4 211
2019 Non-supervisor 20 11 16 2 2 39 10 61 7 221
2018 Supervisor 29 12 14 0 0 37 8 75 0 228
2018 Non-supervisor 15 13 17 1 2 39 13 59 6 226
2017 Supervisor 25 14 11 0 0 38 11 76 2 230
2017 Non-supervisor 14 14 17 1 1 41 12 60 4 265
2014 Supervisor 19 18 10 2 0 41 10 75 5 226
2014 Non-supervisor 16 13 17 3 1 39 11 58 8 261

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 31 10 1 1 10 0 86 3 210
2019 Non-supervisor 36 32 12 2 1 14 2 81 4 220
2018 Supervisor 46 36 12 1 0 5 0 86 1 228
2018 Non-supervisor 34 34 16 2 1 10 2 78 3 228
2017 Supervisor 43 35 11 0 0 10 1 87 0 229
2017 Non-supervisor 32 34 12 3 0 16 3 82 4 265
2014 Supervisor 41 33 12 2 0 9 2 84 3 226
2014 Non-supervisor 34 30 13 2 1 18 2 81 3 261
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 29 8 2 4 0 0 86 6 210
2019 Non-supervisor 46 28 12 5 7 0 1 75 12 219
2018 Supervisor 45 33 11 6 3 0 0 79 9 226
2018 Non-supervisor 41 28 19 6 5 0 0 69 11 226
2017 Supervisor 56 24 13 3 3 0 1 82 5 228
2017 Non-supervisor 41 34 16 3 4 1 1 77 7 264

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 24 32 23 15 0 0 30 38 209
2019 Non-supervisor 21 33 27 9 8 0 1 55 18 220
2018 Supervisor 3 18 29 29 20 0 0 22 49 225
2018 Non-supervisor 15 29 33 16 7 0 0 45 23 227
2017 Supervisor 4 17 30 27 23 0 0 20 50 230
2017 Non-supervisor 16 25 36 11 12 0 0 41 23 264

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 37 24 18 9 0 0 48 27 210
2019 Non-supervisor 27 35 21 10 6 0 1 62 16 220
2018 Supervisor 8 33 30 19 9 0 0 41 29 225
2018 Non-supervisor 20 37 25 10 6 0 2 58 16 226
2017 Supervisor 10 28 35 18 9 0 0 38 27 228
2017 Non-supervisor 20 31 28 14 7 0 0 51 20 264

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 5 22 32 22 18 0 0 28 40 210
2019 Non-supervisor 23 29 27 9 11 1 1 53 20 219
2018 Supervisor 4 22 25 28 21 0 0 25 49 225
2018 Non-supervisor 18 35 22 12 11 1 0 54 24 225
2017 Supervisor 5 22 30 27 17 0 0 27 44 230
2017 Non-supervisor 21 28 24 13 12 1 1 50 26 265

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 19 32 26 13 9 0 1 51 22 210
2019 Non-supervisor 51 28 13 2 4 0 1 81 7 220
2018 Supervisor 14 28 29 15 13 0 0 42 28 226
2018 Non-supervisor 42 30 20 5 2 0 0 73 8 227
2017 Supervisor 13 27 25 19 14 0 1 41 34 230
2017 Non-supervisor 39 32 16 6 6 0 1 72 12 264

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 28 23 19 11 0 0 47 29 210
2019 Non-supervisor 39 27 22 6 5 0 1 67 11 221
2018 Supervisor 16 22 31 18 12 0 0 39 30 223
2018 Non-supervisor 38 23 22 9 8 0 0 61 17 226
2017 Supervisor 15 27 25 20 13 0 0 42 33 229
2017 Non-supervisor 36 29 21 11 4 0 0 64 15 264

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 38 17 11 3 1 1 68 14 210
2019 Non-supervisor 32 37 20 8 2 0 2 69 10 217
2018 Supervisor 32 41 17 6 4 0 0 73 10 227
2018 Non-supervisor 32 31 24 6 5 2 1 65 11 228
2017 Supervisor 32 38 19 6 4 1 0 70 11 229
2017 Non-supervisor 33 34 21 9 3 0 1 67 12 264

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 20 33 26 11 9 0 0 54 20 210
2019 Non-supervisor 27 34 26 6 3 0 2 63 10 220
2018 Supervisor 26 36 25 9 3 0 0 62 13 228
2018 Non-supervisor 29 29 24 11 4 0 1 59 16 227
2017 Supervisor 19 40 24 11 6 0 0 59 17 229
2017 Non-supervisor 25 38 24 8 4 0 0 63 12 264

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 33 22 9 7 0 1 62 16 209
2019 Non-supervisor 29 36 22 8 3 1 1 66 11 218
2018 Supervisor 35 40 14 8 2 0 0 75 10 227
2018 Non-supervisor 31 31 21 12 4 0 1 63 16 228
2017 Supervisor 31 41 17 7 4 0 0 72 11 228
2017 Non-supervisor 30 36 21 11 3 0 0 66 13 264

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 32 19 4 7 0 1 71 11 210
2019 Non-supervisor 41 29 14 9 5 1 1 70 15 220

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 32 21 6 5 0 1 67 11 208
2019 Non-supervisor 39 29 20 6 3 1 2 70 10 217
2018 Supervisor 31 33 24 9 3 0 1 65 12 226
2018 Non-supervisor 33 35 17 10 3 1 1 69 13 228
2017 Supervisor 22 42 22 10 3 1 0 65 13 229
2017 Non-supervisor 36 29 20 12 3 0 0 65 15 264

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 17 9 2 1 0 3 88 3 207
2019 Non-supervisor 60 23 9 4 2 0 1 85 6 217
2018 Supervisor 76 15 6 1 1 0 1 92 2 228
2018 Non-supervisor 64 17 10 4 2 0 4 84 6 223
2017 Supervisor 72 18 7 2 1 0 0 91 2 230
2017 Non-supervisor 62 24 8 3 1 0 2 88 3 265

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 8 2 1 0 1 6 97 1 208
2019 Non-supervisor 80 10 3 1 1 0 5 95 2 220
2018 Supervisor 86 6 3 1 0 0 3 96 1 227
2018 Non-supervisor 79 10 5 1 0 1 4 94 1 228

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 83 7 4 2 1 1 3 94 3 210
2019 Non-supervisor 74 13 3 1 3 2 4 92 5 220
2018 Supervisor 81 9 3 2 1 0 3 93 4 227
2018 Non-supervisor 78 11 5 0 2 1 4 93 2 228
2017 Supervisor 85 10 3 1 0 1 0 96 1 230
2017 Non-supervisor 81 9 4 2 1 0 3 93 3 264

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 29 14 2 2 0 1 82 4 209
2019 Non-supervisor 59 23 10 2 3 1 2 84 5 220
2018 Supervisor 50 30 11 6 2 0 1 81 7 227
2018 Non-supervisor 59 23 12 3 1 1 2 84 4 227
2017 Supervisor 52 38 7 2 0 0 0 91 2 230
2017 Non-supervisor 54 28 12 4 2 0 0 82 6 265

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 20 11 8 4 0 1 76 12 209
2019 Non-supervisor 61 18 9 6 4 1 1 81 10 218
2018 Supervisor 51 28 11 5 4 0 1 80 10 224
2018 Non-supervisor 52 26 12 6 2 1 2 79 8 228
2017 Supervisor 58 28 8 4 2 0 0 87 6 230
2017 Non-supervisor 58 25 10 5 1 0 1 84 6 265

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 34 15 3 1 0 1 81 4 210
2019 Non-supervisor 60 11 3 0 1 0 24 95 2 218
2018 Supervisor 40 37 15 4 3 0 1 78 7 225
2018 Non-supervisor 59 5 1 1 0 0 33 96 2 225
2017 Supervisor 48 34 15 3 0 0 0 82 3 230
2017 Non-supervisor 60 10 3 1 0 0 25 93 2 264

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 25 10 1 0 0 1 88 2 207
2019 Non-supervisor 71 16 5 0 1 0 7 93 1 219
2018 Supervisor 55 27 13 4 0 0 1 83 4 225
2018 Non-supervisor 66 18 6 2 1 0 6 89 4 226
2017 Supervisor 57 27 11 3 1 0 0 85 4 228
2017 Non-supervisor 64 24 5 3 0 0 4 91 4 262

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 85 8 3 1 0 0 2 95 1 209
2019 Non-supervisor 71 17 3 2 2 1 3 92 5 220
2018 Supervisor 88 9 1 1 0 0 1 97 2 227
2018 Non-supervisor 76 12 4 1 3 0 3 92 5 227
2017 Supervisor 89 6 2 2 0 1 0 96 2 230
2017 Non-supervisor 70 16 7 2 2 0 3 89 4 265

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 32 8 3 1 1 0 88 4 210
2019 Non-supervisor 48 36 8 3 2 0 2 87 5 219
2018 Supervisor 51 26 19 2 1 0 1 77 3 227
2018 Non-supervisor 49 28 13 5 2 0 2 79 8 228
2017 Supervisor 56 29 11 4 1 0 0 85 5 230
2017 Non-supervisor 49 34 9 5 1 0 2 84 7 264

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 30 44 17 3 0 0 36 20 211
2019 Non-supervisor 15 43 33 6 3 1 0 58 9 221
2018 Supervisor 6 23 48 20 3 0 0 29 23 227
2018 Non-supervisor 15 34 38 9 3 0 0 50 12 228
2017 Supervisor 2 25 50 15 8 0 0 28 23 230
2017 Non-supervisor 9 38 36 12 5 0 0 47 17 265

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 7 20 47 19 7 0 0 25 28 208
2019 Non-supervisor 5 18 38 30 9 0 1 39 23 220
2018 Supervisor 8 23 44 21 4 0 0 25 31 224
2018 Non-supervisor 5 17 40 26 12 0 0 38 22 225
2017 Supervisor 6 23 42 23 7 0 0 30 28 229
2017 Non-supervisor 7 17 39 28 10 0 0 38 23 264

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 23 49 16 8 4 1 0 72 12 209
2019 Non-supervisor 25 49 14 7 3 2 0 75 10 221
2018 Supervisor 13 41 23 17 6 1 0 54 22 226
2018 Non-supervisor 19 39 17 14 5 7 0 62 20 225
2017 Supervisor 11 37 25 17 7 3 0 49 25 228
2017 Non-supervisor 15 43 17 14 4 6 0 63 19 263

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 18 43 18 14 7 0 0 61 21 210
2019 Non-supervisor 22 41 17 13 4 2 0 65 17 221
2018 Supervisor 16 40 22 14 8 0 0 56 22 227
2018 Non-supervisor 20 38 23 10 5 5 0 61 16 227
2017 Supervisor 16 42 20 14 7 1 0 59 21 230
2017 Non-supervisor 13 44 18 16 7 2 0 58 24 265
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 12 88 211
2019 Non-supervisor 17 83 220
2017 Supervisor 12 88 230
2017 Non-supervisor 14 86 265
2014 Supervisor 10 90 225
2014 Non-supervisor 12 88 261

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 95 5 24
2019 Non-supervisor 85 15 38
2017 Supervisor 78 22 28
2017 Non-supervisor 86 14 36
2014 Supervisor 70 30 21
2014 Non-supervisor 82 18 31

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 35 5 13 0 0 0 82 13 23
2019 Non-supervisor 37 34 14 15 0 0 0 71 15 32
2017 Supervisor 51 26 9 9 5 0 0 77 14 22
2017 Non-supervisor 39 45 9 6 0 0 0 85 6 31
2014 Supervisor 74 21 5 0 0 0 0 95 0 17
2014 Non-supervisor 57 26 10 3 4 0 0 83 7 28
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 41 45 10 2 1 2 0 42 58 211
2019 Non-supervisor 45 37 7 5 2 4 1 47 53 221
2018 Supervisor 51 30 13 4 1 1 0 51 49 228
2018 Non-supervisor 47 34 9 5 3 1 1 48 52 229
2017 Supervisor 55 30 7 2 1 6 0 58 42 230
2017 Non-supervisor 55 31 6 2 3 4 1 57 43 265

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 32 68 120
2019 Non-supervisor 35 65 111

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 73 27 117
2019 Non-supervisor 82 18 111
2018 Supervisor 49 51 107
2018 Non-supervisor 66 34 116

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 30 13 3 2 0 13 80 5 116
2019 Non-supervisor 31 31 13 9 4 2 11 70 15 110
2018 Supervisor 30 36 12 8 6 2 7 72 15 108
2018 Non-supervisor 30 33 11 12 9 1 5 66 22 116
2017 Supervisor 42 25 12 6 1 0 14 78 8 92
2017 Non-supervisor 36 27 14 5 6 3 10 72 12 109

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 12 9 16 2 4 5 51 48 15 116
2019 Non-supervisor 9 13 15 7 6 4 46 43 27 110
2018 Supervisor 7 9 14 4 4 4 58 41 21 108
2018 Non-supervisor 7 10 9 10 9 7 48 37 43 116
2017 Supervisor 8 8 12 2 5 7 58 43 22 92
2017 Non-supervisor 8 13 7 5 12 7 48 45 39 109

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 63 14 6 7 2 0 7 83 10 208
2019 Non-supervisor 52 15 11 3 8 1 10 75 12 218
2018 Supervisor 67 8 8 6 2 1 8 82 9 225
2018 Non-supervisor 55 14 8 6 4 2 11 79 12 229
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