2019 Public Service Employee Survey Results for National Research Council Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 5 8 3 0 0 83 11 1013
2019 Unilingual English 34 45 7 11 3 0 0 79 14 1020
2019 Unilingual French 35 54 5 5 0 0 0 89 5 37
2019 Either English or French 37 44 5 12 2 0 0 81 15 378
2017 Bilingual 30 47 7 12 4 0 0 77 16 928
2017 Unilingual English 28 50 5 13 5 0 0 77 18 1004
2017 Unilingual French 24 62 5 8 0 0 0 86 8 37
2017 Either English or French 28 50 5 13 4 0 0 78 17 348
2011 Bilingual 47 40 4 6 2 0 0 88 8 1124
2011 Unilingual English 37 45 5 9 3 0 0 82 12 1439
2011 Unilingual French 43 45 7 5 0 0 0 88 5 58
2011 Either English or French 37 45 3 9 5 0 0 82 14 384
2008 Bilingual 54 38 3 4 1 0 0 92 5 1132
2008 Unilingual English 43 44 4 7 2 0 0 87 10 1500
2008 Unilingual French 31 54 3 8 3 0 0 86 11 37
2008 Either English or French 42 44 6 7 1 0 0 86 8 359

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 24 7 11 6 0 0 76 17 1015
2019 Unilingual English 71 16 5 2 2 0 2 90 5 1022
2019 Unilingual French 25 35 12 22 6 0 0 60 27 37
2019 Either English or French 77 12 3 5 2 0 2 91 6 377
2017 Bilingual 48 25 7 13 7 0 1 73 19 927
2017 Unilingual English 72 16 5 3 2 0 1 90 6 1004
2017 Unilingual French 19 30 25 22 5 0 0 48 27 37
2017 Either English or French 68 19 4 5 3 0 2 89 8 348
2011 Bilingual 50 22 8 12 8 0 0 73 20 1124
2011 Unilingual English 78 11 3 2 2 0 3 92 5 1439
2011 Unilingual French 29 28 20 12 9 2 0 58 21 58
2011 Either English or French 74 16 3 3 2 1 1 92 5 383
2008 Bilingual 53 21 7 12 7 0 1 74 19 1131
2008 Unilingual English 79 12 3 2 2 0 2 92 5 1498
2008 Unilingual French 38 43 8 8 3 0 0 81 11 37
2008 Either English or French 71 16 6 5 1 0 1 88 6 359

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 33 6 7 2 0 0 86 9 1012
2019 Unilingual English 53 33 6 5 2 0 0 86 8 1020
2019 Unilingual French 57 28 3 12 0 0 0 85 12 37
2019 Either English or French 52 35 5 6 2 0 0 87 8 377
2017 Bilingual 48 39 5 6 3 0 0 87 9 928
2017 Unilingual English 49 35 6 6 3 0 0 84 10 1005
2017 Unilingual French 38 51 3 8 0 0 0 89 8 37
2017 Either English or French 49 34 6 8 2 0 0 83 10 348
2011 Bilingual 53 34 4 6 3 0 0 87 9 1116
2011 Unilingual English 50 36 6 6 2 0 0 85 9 1439
2011 Unilingual French 29 57 5 7 2 0 0 87 8 59
2011 Either English or French 49 34 8 6 2 0 0 83 9 385

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 43 11 9 3 0 0 77 12 1009
2019 Unilingual English 32 38 14 11 5 0 1 70 16 1018
2019 Unilingual French 23 56 8 10 3 0 0 79 12 37
2019 Either English or French 37 36 14 11 1 0 0 73 12 377
2017 Bilingual 29 40 15 11 4 0 0 70 15 928
2017 Unilingual English 25 42 12 14 6 0 0 68 20 1003
2017 Unilingual French 16 43 19 14 8 0 0 59 22 37
2017 Either English or French 27 40 12 13 7 0 0 68 20 348
2011 Bilingual 22 40 15 15 6 0 1 63 21 1120
2011 Unilingual English 26 36 16 13 7 0 2 63 21 1438
2011 Unilingual French 17 34 17 22 10 0 0 51 33 59
2011 Either English or French 26 34 19 11 7 1 3 62 18 385
2008 Bilingual 32 41 12 9 4 0 1 74 14 1130
2008 Unilingual English 24 42 15 11 4 0 3 68 16 1501
2008 Unilingual French 18 35 22 20 4 0 0 53 24 37
2008 Either English or French 25 37 15 12 7 1 3 65 19 359

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 31 6 3 1 0 0 89 4 1001
2019 Unilingual English 56 32 6 4 1 0 0 88 5 1017
2019 Unilingual French 49 45 6 0 0 0 0 94 0 36
2019 Either English or French 57 31 7 4 1 0 1 89 5 377
2017 Bilingual 54 37 5 3 1 0 0 92 4 927
2017 Unilingual English 55 34 6 4 1 0 0 89 5 1000
2017 Unilingual French 38 43 13 5 0 0 0 81 5 37
2017 Either English or French 52 36 6 4 1 0 0 89 5 347

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 28 13 8 5 0 0 75 12 1011
2019 Unilingual English 48 30 11 7 4 1 0 79 10 1016
2019 Unilingual French 37 53 8 3 0 0 0 89 3 37
2019 Either English or French 50 31 13 4 2 0 0 81 6 378
2017 Bilingual 41 32 13 9 4 1 1 74 13 924
2017 Unilingual English 41 33 13 7 4 1 0 76 11 1001
2017 Unilingual French 30 46 8 14 3 0 0 76 16 37
2017 Either English or French 45 34 13 6 1 1 1 80 7 347
2011 Bilingual 38 35 12 8 5 0 1 74 13 1122
2011 Unilingual English 40 37 10 7 5 1 0 78 12 1436
2011 Unilingual French 35 43 11 7 0 2 3 81 7 58
2011 Either English or French 38 34 13 7 5 1 2 74 12 386

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 37 11 7 3 0 0 80 9 1014
2019 Unilingual English 42 37 10 7 3 0 0 79 10 1022
2019 Unilingual French 45 49 0 3 3 0 0 95 5 37
2019 Either English or French 45 35 12 6 2 0 0 80 8 379
2017 Bilingual 35 46 10 7 2 0 0 81 9 928
2017 Unilingual English 37 45 9 6 3 0 0 82 9 1005
2017 Unilingual French 24 68 0 5 3 0 0 92 8 37
2017 Either English or French 38 45 9 5 2 0 0 83 8 346
2011 Bilingual 39 40 11 6 4 0 0 79 10 1123
2011 Unilingual English 40 41 8 7 4 0 0 81 11 1438
2011 Unilingual French 31 47 12 9 2 0 0 78 10 59
2011 Either English or French 40 45 7 5 2 0 0 85 7 385
2008 Bilingual 42 41 9 5 2 0 0 83 8 1127
2008 Unilingual English 42 42 8 5 3 0 0 84 9 1498
2008 Unilingual French 29 48 10 11 2 0 0 76 13 37
2008 Either English or French 42 42 9 5 2 0 0 84 7 358

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 38 14 12 6 0 0 68 18 1015
2019 Unilingual English 26 37 17 13 6 0 0 63 19 1019
2019 Unilingual French 35 38 11 16 0 0 0 73 16 37
2019 Either English or French 35 31 18 10 5 0 0 66 16 377
2017 Bilingual 25 36 18 14 7 0 0 61 21 928
2017 Unilingual English 23 36 17 15 9 0 0 59 24 1004
2017 Unilingual French 16 43 30 3 8 0 0 60 11 37
2017 Either English or French 25 35 16 16 7 1 1 61 23 348
2011 Bilingual 18 38 16 17 10 0 0 56 27 1123
2011 Unilingual English 19 39 16 15 11 0 0 58 26 1444
2011 Unilingual French 19 32 30 12 7 0 0 51 19 59
2011 Either English or French 21 41 17 13 9 0 0 62 22 385

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 42 12 10 2 0 0 76 12 1012
2019 Unilingual English 32 40 13 10 4 0 0 72 14 1015
2019 Unilingual French 24 45 23 8 0 0 0 69 8 37
2019 Either English or French 33 42 14 8 3 0 0 75 11 378
2017 Bilingual 25 46 14 11 3 0 0 71 15 927
2017 Unilingual English 25 45 14 12 4 0 0 70 16 1005
2017 Unilingual French 11 62 11 8 8 0 0 73 16 37
2017 Either English or French 28 46 13 9 4 0 0 74 13 346

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 37 11 5 2 0 0 82 6 1013
2019 Unilingual English 40 39 12 7 2 0 0 80 9 1012
2019 Unilingual French 12 63 19 5 0 0 0 75 5 37
2019 Either English or French 41 37 13 7 2 0 0 78 9 378
2017 Bilingual 33 47 11 6 2 0 0 81 9 928
2017 Unilingual English 38 41 11 5 4 0 0 79 9 1005
2017 Unilingual French 11 65 11 8 5 0 0 76 13 37
2017 Either English or French 41 40 13 5 2 0 0 81 6 348
2011 Bilingual 35 41 13 6 4 0 0 76 10 1124
2011 Unilingual English 39 41 9 6 4 1 0 81 10 1444
2011 Unilingual French 17 46 21 12 3 2 0 63 16 59
2011 Either English or French 38 39 11 5 6 1 0 78 11 385
2008 Bilingual 47 38 9 4 2 1 0 85 6 1131
2008 Unilingual English 49 38 7 4 2 0 0 87 6 1502
2008 Unilingual French 13 54 16 5 8 3 0 69 14 37
2008 Either English or French 42 37 10 7 3 1 0 80 10 358

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 37 13 10 4 0 0 72 14 1013
2019 Unilingual English 33 39 12 8 6 1 0 73 14 1018
2019 Unilingual French 32 44 16 5 3 0 0 76 8 37
2019 Either English or French 38 37 11 10 4 0 0 75 14 377
2017 Bilingual 28 43 15 9 6 0 0 71 14 927
2017 Unilingual English 27 42 14 9 7 0 0 70 16 1005
2017 Unilingual French 16 67 5 3 8 0 0 84 11 37
2017 Either English or French 31 38 17 9 4 1 0 69 13 348

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 33 8 2 1 0 0 88 3 1010
2019 Unilingual English 58 30 8 3 1 0 0 88 4 1013
2019 Unilingual French 52 42 3 3 0 0 0 95 3 36
2019 Either English or French 59 30 6 4 1 0 0 89 5 378
2017 Bilingual 54 36 7 2 1 0 0 90 2 928
2017 Unilingual English 57 35 6 2 1 0 0 91 3 1001
2017 Unilingual French 46 46 0 3 5 0 0 92 8 37
2017 Either English or French 59 30 8 2 1 0 0 89 3 347
2011 Bilingual 61 31 6 2 1 0 0 92 3 1118
2011 Unilingual English 67 25 5 2 0 0 0 92 3 1438
2011 Unilingual French 44 42 10 2 2 0 0 86 3 59
2011 Either English or French 68 27 2 2 1 0 0 95 3 385

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 40 14 7 4 0 0 75 11 1008
2019 Unilingual English 34 39 13 10 5 0 0 73 15 1015
2019 Unilingual French 31 48 8 11 2 0 0 79 12 37
2019 Either English or French 36 35 14 9 6 0 0 71 14 378
2017 Bilingual 29 45 13 10 4 0 0 74 13 928
2017 Unilingual English 32 41 13 9 5 0 0 73 14 1001
2017 Unilingual French 6 60 14 14 6 0 0 66 20 35
2017 Either English or French 30 41 14 12 3 0 0 71 15 347
2011 Bilingual 31 39 13 11 6 0 0 70 17 1119
2011 Unilingual English 31 39 11 11 8 0 0 70 19 1440
2011 Unilingual French 19 39 23 14 5 0 0 58 19 58
2011 Either English or French 30 40 11 10 8 0 0 71 18 385

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 34 15 8 3 0 0 74 11 1013
2019 Unilingual English 42 32 15 8 4 0 0 73 12 1019
2019 Unilingual French 42 45 7 5 0 0 0 88 5 37
2019 Either English or French 43 33 13 6 6 0 0 76 12 379
2017 Bilingual 36 38 14 8 4 0 0 75 12 925
2017 Unilingual English 38 35 14 8 5 0 0 73 13 1001
2017 Unilingual French 27 49 14 8 3 0 0 75 11 37
2017 Either English or French 38 37 11 9 5 0 0 75 13 346

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 40 14 9 3 0 0 74 12 995
2019 Unilingual English 32 38 17 9 4 1 1 71 12 1011
2019 Unilingual French 28 46 21 5 0 0 0 74 5 37
2019 Either English or French 32 44 13 6 3 1 0 77 9 377
2017 Bilingual 27 41 17 11 4 0 0 68 15 928
2017 Unilingual English 30 38 15 11 6 0 1 69 16 1001
2017 Unilingual French 11 64 14 8 3 0 0 75 11 36
2017 Either English or French 30 40 16 8 6 0 1 70 13 347
2011 Bilingual 31 41 15 8 4 0 0 73 12 1120
2011 Unilingual English 33 40 13 8 4 1 1 75 12 1441
2011 Unilingual French 24 45 26 3 0 2 0 70 3 59
2011 Either English or French 32 40 15 9 3 1 1 73 12 384

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 37 10 4 2 0 0 85 5 1015
2019 Unilingual English 49 34 10 4 1 0 0 84 6 1020
2019 Unilingual French 43 49 3 5 0 0 0 92 5 37
2019 Either English or French 51 36 8 4 1 0 0 87 5 380
2017 Bilingual 42 41 11 5 1 0 0 83 7 928
2017 Unilingual English 45 39 10 5 2 0 0 84 7 1001
2017 Unilingual French 46 46 0 8 0 0 0 92 8 37
2017 Either English or French 51 34 10 3 2 0 0 84 5 346
2011 Bilingual 45 40 7 5 2 0 0 85 7 1124
2011 Unilingual English 47 39 7 5 2 0 0 86 7 1437
2011 Unilingual French 42 44 7 7 0 0 0 86 7 59
2011 Either English or French 47 43 5 4 2 0 0 89 6 386
2008 Bilingual 47 41 6 4 1 0 0 88 5 1131
2008 Unilingual English 52 35 7 4 2 0 0 88 6 1502
2008 Unilingual French 37 50 10 3 0 0 0 87 3 37
2008 Either English or French 49 41 4 3 1 0 0 91 5 359

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 32 18 12 6 0 0 64 18 1011
2019 Unilingual English 30 38 18 8 5 0 0 69 13 1018
2019 Unilingual French 27 52 18 3 0 0 0 79 3 37
2019 Either English or French 40 33 15 7 3 0 0 74 11 377
2017 Bilingual 23 40 19 11 6 0 0 64 17 928
2017 Unilingual English 26 41 19 7 4 0 1 68 12 1001
2017 Unilingual French 27 46 22 5 0 0 0 73 5 37
2017 Either English or French 29 41 20 6 3 0 1 71 9 348
2011 Bilingual 22 37 21 12 7 0 1 60 19 1123
2011 Unilingual English 27 40 17 10 5 0 1 67 15 1443
2011 Unilingual French 26 38 29 7 0 0 0 64 7 58
2011 Either English or French 28 41 19 7 4 0 1 70 11 385
2008 Bilingual 19 33 23 15 9 0 1 53 24 1132
2008 Unilingual English 21 38 22 11 6 0 1 59 18 1498
2008 Unilingual French 18 38 28 8 6 0 2 57 15 37
2008 Either English or French 23 34 23 14 6 0 1 57 20 359

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 26 36 19 8 1 2 28 35 1015
2019 Unilingual English 8 25 40 19 6 1 1 26 34 1014
2019 Unilingual French 3 39 40 15 3 0 0 18 42 37
2019 Either English or French 7 19 38 22 13 1 1 35 27 379
2017 Bilingual 10 31 36 14 7 0 3 21 42 925
2017 Unilingual English 9 23 40 17 7 1 2 25 34 1002
2017 Unilingual French 13 24 43 14 6 0 0 19 38 37
2017 Either English or French 10 26 35 16 8 1 3 26 38 345
2011 Bilingual 15 31 33 13 5 0 2 18 48 1120
2011 Unilingual English 16 27 32 16 6 1 2 23 44 1433
2011 Unilingual French 17 36 31 8 7 0 2 15 53 59
2011 Either English or French 14 26 36 15 7 0 3 23 40 384
2008 Bilingual 8 27 36 19 8 0 2 27 36 1128
2008 Unilingual English 8 23 37 22 8 1 3 31 32 1498
2008 Unilingual French 19 36 23 19 3 0 0 22 55 37
2008 Either English or French 8 26 36 18 8 0 4 28 35 357

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 17 29 29 16 2 2 47 23 1012
2019 Unilingual English 8 14 31 28 16 2 2 45 23 1007
2019 Unilingual French 3 18 26 41 8 2 2 51 22 37
2019 Either English or French 5 14 24 28 24 2 2 55 20 379
2017 Bilingual 10 22 30 21 11 3 4 34 34 920
2017 Unilingual English 8 17 29 27 14 1 3 43 26 999
2017 Unilingual French 5 22 40 16 8 5 3 27 29 37
2017 Either English or French 9 17 25 25 17 2 5 45 28 341
2011 Bilingual 19 27 26 15 8 2 2 24 49 1117
2011 Unilingual English 17 23 27 18 10 2 3 30 42 1433
2011 Unilingual French 17 24 36 5 10 3 5 16 45 59
2011 Either English or French 20 25 23 15 11 2 3 27 48 383
2008 Bilingual 6 15 31 28 14 2 4 45 23 1129
2008 Unilingual English 7 16 27 28 16 2 4 47 24 1498
2008 Unilingual French 14 18 24 30 11 3 0 42 34 37
2008 Either English or French 7 18 25 25 16 3 6 45 27 359

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 29 30 16 8 1 2 25 44 1012
2019 Unilingual English 16 25 30 16 9 2 2 26 43 1014
2019 Unilingual French 26 32 35 3 0 2 3 3 60 37
2019 Either English or French 16 22 27 17 12 3 3 31 41 379
2017 Bilingual 20 29 30 12 5 1 3 18 51 925
2017 Unilingual English 16 24 29 17 8 2 4 27 42 1000
2017 Unilingual French 22 43 19 8 5 0 3 14 67 37
2017 Either English or French 20 26 22 15 8 5 5 26 50 346
2011 Bilingual 20 25 28 15 7 2 3 23 48 1118
2011 Unilingual English 16 23 28 19 9 2 4 29 42 1431
2011 Unilingual French 23 34 17 7 5 3 10 14 67 59
2011 Either English or French 16 22 32 13 8 3 7 23 42 385
2008 Bilingual 16 23 31 17 9 1 3 27 41 1123
2008 Unilingual English 12 21 30 20 11 1 4 33 35 1495
2008 Unilingual French 38 22 18 19 3 0 0 22 60 37
2008 Either English or French 14 23 24 21 12 2 5 35 39 358

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 17 35 27 13 1 1 41 23 1009
2019 Unilingual English 4 9 37 32 15 1 1 49 13 1010
2019 Unilingual French 0 17 56 20 7 0 0 27 17 36
2019 Either English or French 5 10 29 28 25 2 2 55 15 377
2017 Bilingual 9 18 38 24 8 1 3 33 27 923
2017 Unilingual English 5 12 33 30 16 1 3 48 17 997
2017 Unilingual French 13 19 38 22 6 3 0 28 33 37
2017 Either English or French 4 10 33 33 15 1 4 50 15 344
2011 Bilingual 10 19 36 23 10 0 2 34 30 1119
2011 Unilingual English 6 12 32 33 13 1 3 48 18 1436
2011 Unilingual French 17 32 22 12 10 0 7 23 53 59
2011 Either English or French 6 11 34 28 16 1 5 46 18 385
2008 Bilingual 6 19 36 25 11 0 3 37 25 1124
2008 Unilingual English 5 11 33 33 14 0 4 49 16 1496
2008 Unilingual French 11 36 32 15 5 0 0 21 47 37
2008 Either English or French 4 9 31 34 16 1 5 53 14 357

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 23 27 20 13 1 2 34 38 1011
2019 Unilingual English 12 18 31 23 12 2 1 37 32 1012
2019 Unilingual French 15 26 31 25 0 2 0 25 43 37
2019 Either English or French 11 15 27 21 24 1 1 46 27 379
2017 Bilingual 16 25 29 15 9 1 4 26 43 924
2017 Unilingual English 10 22 30 20 13 1 3 34 34 1003
2017 Unilingual French 19 19 35 22 3 0 3 25 39 37
2017 Either English or French 11 19 25 26 14 0 5 42 31 343
2011 Bilingual 19 27 27 14 9 1 4 24 48 1121
2011 Unilingual English 16 22 28 20 10 1 3 31 40 1438
2011 Unilingual French 12 29 27 13 13 2 3 28 43 59
2011 Either English or French 17 24 26 18 11 1 4 30 42 384
2008 Bilingual 13 26 29 17 10 1 4 28 41 1126
2008 Unilingual English 9 22 29 22 14 1 3 38 32 1494
2008 Unilingual French 16 19 29 25 10 0 0 36 35 37
2008 Either English or French 10 20 27 22 15 1 6 39 32 357

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 12 26 31 21 2 3 54 18 1008
2019 Unilingual English 2 8 21 36 27 3 4 67 11 1006
2019 Unilingual French 0 3 22 45 21 4 6 73 3 37
2019 Either English or French 3 5 18 27 37 5 5 72 8 379
2017 Bilingual 5 13 23 29 20 4 6 55 19 921
2017 Unilingual English 2 8 20 35 25 3 6 67 11 1001
2017 Unilingual French 3 3 19 35 32 3 5 73 6 37
2017 Either English or French 4 5 14 36 27 4 10 74 10 343
2011 Bilingual 5 9 23 33 22 2 7 60 15 1118
2011 Unilingual English 4 8 21 33 24 3 8 63 13 1433
2011 Unilingual French 5 14 28 22 22 3 5 48 21 59
2011 Either English or French 5 9 20 30 23 4 8 60 16 383
2008 Bilingual 5 11 26 31 19 2 7 54 17 1125
2008 Unilingual English 3 8 23 32 24 3 7 62 13 1495
2008 Unilingual French 7 16 10 43 20 0 3 65 25 37
2008 Either English or French 4 9 18 30 26 4 10 65 15 356

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 26 32 16 10 1 3 27 40 1008
2019 Unilingual English 15 23 29 17 10 3 2 29 41 1012
2019 Unilingual French 12 29 31 15 10 0 3 26 42 37
2019 Either English or French 14 18 27 18 17 4 2 37 34 377
2017 Bilingual 16 28 34 12 6 2 3 18 46 925
2017 Unilingual English 18 27 30 13 7 2 4 21 47 1002
2017 Unilingual French 16 35 27 19 3 0 0 22 51 37
2017 Either English or French 19 24 26 14 8 4 6 24 48 344

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 21 31 21 14 1 2 36 32 1014
2019 Unilingual English 6 16 32 27 15 1 2 44 23 1014
2019 Unilingual French 3 12 31 38 16 0 0 54 15 37
2019 Either English or French 7 12 26 29 21 1 2 52 20 379
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 22 8 10 6 0 1 76 16 1014
2019 Unilingual English 65 16 9 2 4 0 5 85 6 1013
2019 Unilingual French 34 30 11 16 8 0 2 64 25 37
2019 Either English or French 73 15 6 2 2 0 2 90 4 378
2017 Bilingual 50 25 8 11 5 0 1 76 16 928
2017 Unilingual English 67 14 7 2 4 0 5 86 6 1005
2017 Unilingual French 43 41 3 8 5 0 0 84 14 37
2017 Either English or French 70 19 4 3 3 0 3 91 5 348
2011 Bilingual 51 21 8 12 8 0 1 72 20 1121
2011 Unilingual English 71 11 4 2 4 0 8 89 7 1439
2011 Unilingual French 54 28 5 3 5 0 5 86 9 59
2011 Either English or French 69 14 7 1 2 1 6 89 4 385
2008 Bilingual 51 19 7 11 10 1 2 71 21 1130
2008 Unilingual English 65 11 7 3 4 1 10 85 8 1497
2008 Unilingual French 51 26 6 6 3 0 8 84 10 37
2008 Either English or French 65 17 5 5 3 1 6 87 8 359

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 33 17 9 3 5 4 68 14 1011
2019 Unilingual English 27 30 18 10 6 5 3 63 17 1015
2019 Unilingual French 20 33 29 6 5 3 4 57 12 37
2019 Either English or French 34 24 16 7 5 6 8 67 15 380
2017 Bilingual 21 34 19 10 7 5 5 61 18 925
2017 Unilingual English 23 29 19 10 9 6 3 58 21 1004
2017 Unilingual French 8 38 30 0 16 8 0 50 18 37
2017 Either English or French 27 28 18 8 7 5 7 63 17 347

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 29 8 7 3 1 0 81 11 1012
2019 Unilingual English 44 27 12 11 6 0 0 71 17 1013
2019 Unilingual French 48 44 3 3 3 0 0 92 5 37
2019 Either English or French 47 31 8 8 4 0 0 79 13 380
2017 Bilingual 43 34 10 7 4 1 0 78 12 928
2017 Unilingual English 38 31 12 10 7 1 1 70 18 1004
2017 Unilingual French 27 51 5 11 5 0 0 78 16 37
2017 Either English or French 45 31 10 7 6 0 1 77 14 348

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 33 6 4 2 0 0 89 5 1011
2019 Unilingual English 49 33 9 6 2 0 0 83 8 1015
2019 Unilingual French 46 37 11 5 0 0 0 84 5 37
2019 Either English or French 54 31 8 5 2 0 0 85 7 380
2017 Bilingual 45 41 7 4 2 0 0 86 7 926
2017 Unilingual English 44 38 8 6 3 0 0 83 9 1004
2017 Unilingual French 35 60 3 3 0 0 0 95 3 37
2017 Either English or French 49 38 6 4 2 0 1 87 7 345

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 37 10 5 1 0 0 84 6 1012
2019 Unilingual English 43 38 11 5 2 0 0 82 7 1014
2019 Unilingual French 33 56 6 5 0 0 0 89 5 37
2019 Either English or French 49 34 10 4 2 1 1 84 6 380
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 29 11 3 1 0 3 84 5 1013
2019 Unilingual English 48 29 13 5 3 1 2 79 8 1018
2019 Unilingual French 35 44 14 6 3 0 0 78 8 37
2019 Either English or French 52 24 13 5 2 0 4 79 8 380

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 35 12 7 2 0 1 78 10 1010
2019 Unilingual English 41 30 14 8 5 1 0 72 13 1019
2019 Unilingual French 37 39 16 5 3 0 0 76 8 37
2019 Either English or French 47 29 11 8 3 1 0 77 12 379
2017 Bilingual 31 41 13 10 4 0 0 73 14 927
2017 Unilingual English 34 36 13 8 6 1 0 71 15 1005
2017 Unilingual French 30 32 19 11 8 0 0 62 19 37
2017 Either English or French 39 32 14 7 7 1 0 72 14 348
2011 Bilingual 32 35 15 11 6 0 0 68 17 1123
2011 Unilingual English 34 34 13 11 8 0 0 69 19 1441
2011 Unilingual French 37 27 26 4 7 0 0 64 11 59
2011 Either English or French 37 36 11 9 6 1 0 73 16 384
2008 Bilingual 29 35 14 12 9 0 1 64 21 1130
2008 Unilingual English 32 35 12 11 9 0 0 67 20 1501
2008 Unilingual French 16 30 34 8 11 0 0 46 20 37
2008 Either English or French 33 39 10 10 7 1 0 73 17 359

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 31 9 5 2 1 0 84 7 1012
2019 Unilingual English 51 25 12 5 4 2 0 78 10 1017
2019 Unilingual French 52 40 6 0 3 0 0 92 3 37
2019 Either English or French 54 26 9 5 3 1 1 82 8 379
2017 Bilingual 41 35 14 6 2 2 1 78 8 929
2017 Unilingual English 45 30 11 7 5 1 1 77 12 1004
2017 Unilingual French 30 46 16 5 3 0 0 76 8 37
2017 Either English or French 48 23 14 6 6 2 1 74 12 347
2011 Bilingual 41 33 12 7 5 1 0 75 13 1124
2011 Unilingual English 42 29 13 8 6 1 0 72 15 1440
2011 Unilingual French 29 39 19 7 3 3 0 70 11 59
2011 Either English or French 43 34 9 7 6 1 0 78 13 383
2008 Bilingual 41 30 11 9 7 2 0 72 16 1131
2008 Unilingual English 41 29 11 9 8 2 0 72 18 1501
2008 Unilingual French 31 45 8 5 8 3 0 78 14 37
2008 Either English or French 42 28 13 8 7 2 1 72 15 359

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 33 9 6 3 0 0 81 9 1013
2019 Unilingual English 44 30 12 7 5 1 1 76 12 1013
2019 Unilingual French 55 29 8 5 3 0 0 84 8 37
2019 Either English or French 46 30 13 6 3 0 1 78 9 379
2017 Bilingual 38 39 11 8 4 0 0 77 13 929
2017 Unilingual English 39 35 10 9 5 1 0 75 15 1002
2017 Unilingual French 30 38 16 11 5 0 0 67 16 37
2017 Either English or French 40 32 13 9 5 0 1 73 14 347
2011 Bilingual 36 35 12 11 6 0 0 71 17 1121
2011 Unilingual English 37 31 13 11 8 0 0 68 19 1438
2011 Unilingual French 29 42 14 10 5 0 0 71 16 59
2011 Either English or French 37 36 12 7 7 1 0 74 14 383
2008 Bilingual 34 34 11 12 9 0 0 68 21 1130
2008 Unilingual English 35 31 12 12 9 1 0 67 21 1501
2008 Unilingual French 16 42 20 11 11 0 0 57 22 37
2008 Either English or French 37 32 11 13 8 0 1 69 21 359

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 76 12 3 3 4 0 1 90 7 1010
2019 Unilingual English 75 10 6 2 3 0 5 89 5 1016
2019 Unilingual French 70 20 0 3 3 0 5 94 6 36
2019 Either English or French 83 9 3 1 1 0 2 94 3 376
2017 Bilingual 73 17 3 3 3 0 1 91 6 926
2017 Unilingual English 74 10 6 1 3 0 5 89 5 1000
2017 Unilingual French 78 16 5 0 0 0 0 95 0 37
2017 Either English or French 80 14 2 1 1 0 3 97 1 348
2011 Bilingual 70 15 4 4 6 0 1 86 10 1122
2011 Unilingual English 75 9 3 2 3 0 8 91 5 1439
2011 Unilingual French 71 20 0 2 4 0 4 94 6 59
2011 Either English or French 79 10 3 1 1 0 5 94 2 384
2008 Bilingual 73 10 4 5 7 0 2 84 12 1129
2008 Unilingual English 74 7 4 2 3 1 10 90 6 1501
2008 Unilingual French 76 13 3 3 3 0 3 91 6 37
2008 Either English or French 80 10 3 0 1 1 5 95 2 359

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 21 7 6 3 2 3 83 10 1012
2019 Unilingual English 55 22 9 4 4 4 3 83 8 1012
2019 Unilingual French 26 40 17 5 4 5 3 72 10 36
2019 Either English or French 64 15 7 2 3 4 4 87 5 379
2017 Bilingual 44 27 10 6 5 4 4 77 12 926
2017 Unilingual English 47 22 10 6 6 6 4 76 12 1002
2017 Unilingual French 21 38 11 14 5 5 5 66 21 37
2017 Either English or French 47 27 7 3 3 6 6 84 7 347
2011 Bilingual 42 29 10 6 5 3 4 77 12 1121
2011 Unilingual English 48 28 9 4 5 2 3 80 10 1438
2011 Unilingual French 29 31 19 8 3 5 5 66 13 59
2011 Either English or French 48 28 9 3 4 4 4 82 8 385

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 24 7 3 2 1 0 87 5 1013
2019 Unilingual English 59 22 11 2 3 3 0 83 6 1021
2019 Unilingual French 50 32 13 3 2 0 0 82 4 37
2019 Either English or French 65 20 9 3 3 1 0 85 6 380
2017 Bilingual 51 29 11 5 3 1 0 80 9 929
2017 Unilingual English 50 26 12 5 5 2 0 78 10 1002
2017 Unilingual French 40 38 14 5 3 0 0 78 8 37
2017 Either English or French 52 26 9 8 3 2 1 80 11 347

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 26 10 6 2 0 0 83 7 1011
2019 Unilingual English 51 26 11 6 4 1 0 78 11 1021
2019 Unilingual French 44 37 11 6 3 0 0 81 8 37
2019 Either English or French 60 23 7 7 3 0 0 83 10 379
2017 Bilingual 47 32 10 7 4 0 0 79 11 928
2017 Unilingual English 48 26 12 8 6 1 0 75 14 1002
2017 Unilingual French 35 35 16 8 5 0 0 70 13 37
2017 Either English or French 48 28 10 8 5 1 0 76 14 348

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 45 20 18 2 1 2 60 20 320
2019 Unilingual English 8 39 23 17 7 4 3 50 25 171
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 32 15 6 3 6 0 75 9 1013
2019 Unilingual English 34 30 17 6 3 9 1 71 11 1011
2019 Unilingual French 26 48 15 0 3 8 0 81 3 37
2019 Either English or French 38 22 17 7 3 11 2 69 12 380
2017 Bilingual 26 36 17 8 3 9 0 69 12 928
2017 Unilingual English 29 30 18 9 6 10 0 65 16 1005
2017 Unilingual French 5 46 14 11 3 22 0 65 17 37
2017 Either English or French 29 30 20 5 5 12 1 66 11 347
2011 Bilingual 20 29 21 11 10 8 0 54 23 1122
2011 Unilingual English 20 29 20 11 11 8 1 54 24 1435
2011 Unilingual French 15 25 22 10 9 17 2 50 23 59
2011 Either English or French 19 25 20 10 13 12 1 50 26 386

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 35 16 10 5 2 0 68 15 1008
2019 Unilingual English 28 30 18 13 7 4 1 60 21 1013
2019 Unilingual French 27 31 25 11 5 0 0 59 16 37
2019 Either English or French 33 28 13 14 5 6 1 65 20 378
2017 Bilingual 21 36 22 11 6 3 0 60 17 927
2017 Unilingual English 22 33 18 13 10 3 0 57 24 1003
2017 Unilingual French 8 32 35 13 5 5 0 43 20 37
2017 Either English or French 21 31 22 11 9 5 1 56 21 348
2011 Bilingual 14 25 21 18 19 3 0 41 38 1123
2011 Unilingual English 14 27 19 16 22 2 0 42 39 1439
2011 Unilingual French 11 22 21 24 19 3 0 33 45 59
2011 Either English or French 17 21 18 17 25 2 0 39 43 386
2008 Bilingual 21 34 20 14 8 2 0 56 23 1130
2008 Unilingual English 21 32 16 15 14 3 0 55 29 1501
2008 Unilingual French 16 36 25 2 21 0 0 52 23 37
2008 Either English or French 25 28 16 11 16 4 0 55 28 359

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 31 23 14 7 4 0 54 22 1007
2019 Unilingual English 17 29 22 16 10 6 1 50 27 1012
2019 Unilingual French 17 24 51 6 3 0 0 40 8 36
2019 Either English or French 26 23 19 16 7 9 1 54 25 379
2017 Bilingual 11 31 26 17 8 7 0 46 26 929
2017 Unilingual English 14 29 22 16 11 7 0 46 30 1004
2017 Unilingual French 0 27 38 13 5 16 0 32 22 37
2017 Either English or French 14 26 25 15 9 10 1 45 26 348
2011 Bilingual 7 25 24 22 16 5 0 34 40 1124
2011 Unilingual English 9 26 20 21 18 6 0 38 41 1439
2011 Unilingual French 3 28 20 27 14 7 0 33 45 58
2011 Either English or French 7 23 19 24 20 6 0 33 47 385
2008 Bilingual 10 36 21 19 8 6 0 49 29 1130
2008 Unilingual English 12 30 19 20 13 6 0 45 35 1500
2008 Unilingual French 8 37 25 19 6 6 0 47 26 36
2008 Either English or French 13 28 18 19 15 7 1 44 36 359

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 34 20 15 9 2 0 55 25 1011
2019 Unilingual English 16 32 17 21 9 3 1 50 32 1018
2019 Unilingual French 19 26 26 21 8 0 0 45 29 37
2019 Either English or French 20 29 18 16 10 5 1 52 29 379
2017 Bilingual 11 36 23 18 9 3 0 48 28 927
2017 Unilingual English 12 31 20 20 13 4 0 45 34 1001
2017 Unilingual French 5 27 35 22 8 3 0 33 31 37
2017 Either English or French 14 32 21 16 12 5 1 48 29 348
2011 Bilingual 9 26 18 25 20 2 0 36 45 1125
2011 Unilingual English 10 28 17 22 21 3 0 39 44 1438
2011 Unilingual French 3 24 23 28 16 5 0 29 47 59
2011 Either English or French 10 22 20 25 20 3 0 33 47 385
2008 Bilingual 12 35 18 22 10 2 0 48 33 1127
2008 Unilingual English 13 35 15 20 13 3 0 50 34 1501
2008 Unilingual French 8 31 33 12 13 3 0 40 26 37
2008 Either English or French 14 30 19 20 14 3 0 45 35 359

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 26 16 6 3 2 0 75 9 1014
2019 Unilingual English 32 26 13 6 5 13 4 71 13 1021
2019 Unilingual French 28 32 18 14 0 4 4 66 15 37
2019 Either English or French 41 23 17 3 2 12 3 75 5 379
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 43 14 7 2 0 0 77 9 1011
2019 Unilingual English 26 42 16 10 4 2 0 70 14 1020
2019 Unilingual French 9 59 22 7 3 0 0 68 10 37
2019 Either English or French 31 37 19 7 4 1 0 69 12 380
2017 Bilingual 18 44 20 13 5 1 0 63 17 926
2017 Unilingual English 19 41 20 13 7 1 0 60 20 1001
2017 Unilingual French 14 30 43 8 5 0 0 43 13 37
2017 Either English or French 18 41 21 13 5 1 1 60 19 348
2011 Bilingual 19 34 17 16 13 0 0 54 29 1123
2011 Unilingual English 18 36 15 17 13 1 0 55 30 1441
2011 Unilingual French 5 38 24 19 12 2 0 44 32 58
2011 Either English or French 18 34 17 15 14 1 0 53 30 387

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 35 22 18 8 2 0 52 26 1005
2019 Unilingual English 13 31 25 20 7 3 0 46 28 1015
2019 Unilingual French 7 42 35 11 3 2 0 50 14 36
2019 Either English or French 24 25 24 13 8 5 1 53 22 379

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 37 13 10 4 2 1 73 14 1012
2019 Unilingual English 28 34 17 9 5 5 1 66 15 1017
2019 Unilingual French 16 45 14 10 11 2 2 64 22 37
2019 Either English or French 29 31 17 11 4 5 3 65 16 378
2017 Bilingual 30 34 16 11 4 4 0 67 16 927
2017 Unilingual English 28 35 17 10 5 4 1 67 16 1002
2017 Unilingual French 8 28 19 28 14 3 0 37 43 36
2017 Either English or French 28 33 13 12 5 6 3 67 19 345
2011 Bilingual 29 31 16 13 6 3 2 63 20 1124
2011 Unilingual English 30 30 15 10 7 6 2 65 19 1438
2011 Unilingual French 17 32 19 13 15 4 0 50 30 59
2011 Either English or French 22 30 16 11 9 9 4 59 22 387
2008 Bilingual 30 33 13 13 6 4 1 66 20 1130
2008 Unilingual English 26 32 14 12 9 5 2 62 23 1500
2008 Unilingual French 17 49 10 16 6 3 0 67 22 37
2008 Either English or French 26 27 15 13 10 5 4 58 26 359

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 39 18 7 2 1 0 73 9 1009
2019 Unilingual English 30 34 21 8 4 4 0 66 12 1015
2019 Unilingual French 27 49 20 3 0 2 0 77 3 37
2019 Either English or French 36 29 20 6 3 4 2 69 10 377

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 22 22 14 10 12 2 47 27 1010
2019 Unilingual English 19 21 21 14 11 12 2 47 29 1015
2019 Unilingual French 10 32 31 17 8 3 0 43 26 36
2019 Either English or French 24 20 20 12 8 12 3 52 24 379
2017 Bilingual 10 20 22 15 13 16 4 38 34 927
2017 Unilingual English 13 19 22 16 14 14 1 38 35 1003
2017 Unilingual French 5 16 27 19 8 24 0 28 36 37
2017 Either English or French 12 25 19 13 13 15 3 45 32 346
2011 Bilingual 11 19 22 16 16 13 3 35 39 1123
2011 Unilingual English 12 20 20 17 17 12 3 37 40 1438
2011 Unilingual French 3 24 14 27 7 19 5 36 45 59
2011 Either English or French 13 13 21 17 17 16 4 32 42 387

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 34 17 14 6 2 0 61 21 1013
2019 Unilingual English 19 29 21 17 11 3 0 50 29 1019
2019 Unilingual French 16 37 21 18 6 2 0 54 24 36
2019 Either English or French 26 27 19 12 12 3 2 56 24 377
2017 Bilingual 18 35 19 16 8 3 0 56 24 927
2017 Unilingual English 16 31 18 16 16 2 0 48 33 1002
2017 Unilingual French 8 35 33 11 13 0 0 43 24 37
2017 Either English or French 16 35 19 15 12 2 1 53 28 347
2011 Bilingual 15 31 20 19 14 2 0 46 34 1118
2011 Unilingual English 15 30 18 18 17 3 0 46 36 1439
2011 Unilingual French 13 20 24 23 17 3 0 34 41 59
2011 Either English or French 16 30 19 15 17 1 1 47 34 386
2008 Bilingual 23 37 17 14 8 1 0 60 23 1131
2008 Unilingual English 20 34 18 15 11 2 0 55 26 1499
2008 Unilingual French 10 28 26 20 13 3 0 39 34 37
2008 Either English or French 23 32 16 14 13 2 0 56 27 358

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 28 16 17 15 2 1 51 33 1013
2019 Unilingual English 17 25 16 16 20 3 3 44 38 1018
2019 Unilingual French 3 34 29 11 16 7 0 39 29 37
2019 Either English or French 24 19 18 13 18 3 6 47 33 380
2017 Bilingual 16 26 16 17 18 5 2 45 38 928
2017 Unilingual English 14 25 16 17 23 3 2 41 42 1004
2017 Unilingual French 5 27 19 27 19 0 3 33 47 37
2017 Either English or French 17 29 13 17 18 3 2 49 37 346
2011 Bilingual 12 22 17 19 26 2 2 36 47 1120
2011 Unilingual English 12 21 15 19 28 2 2 35 49 1435
2011 Unilingual French 11 12 23 22 27 2 3 23 52 59
2011 Either English or French 15 21 15 18 24 3 4 38 45 384
2008 Bilingual 15 28 16 19 18 1 2 44 39 1130
2008 Unilingual English 13 26 15 18 24 2 2 40 44 1497
2008 Unilingual French 5 27 25 21 19 0 3 34 41 37
2008 Either English or French 17 29 13 15 21 2 3 48 38 358

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 23 12 5 2 0 4 80 7 1011
2019 Unilingual English 56 26 10 3 1 0 3 85 5 1017
2019 Unilingual French 53 22 14 7 0 0 5 78 7 37
2019 Either English or French 56 24 10 3 1 1 6 86 4 380

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 9 6 3 2 1 13 89 5 1012
2019 Unilingual English 54 10 7 6 5 4 14 78 13 1016
2019 Unilingual French 44 18 18 3 0 4 13 75 3 37
2019 Either English or French 49 10 11 5 5 7 13 74 12 380

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 24 15 5 2 1 3 77 8 1011
2019 Unilingual English 42 26 16 6 4 2 3 72 11 1017
2019 Unilingual French 29 27 18 11 3 6 8 64 16 37
2019 Either English or French 44 19 19 8 2 4 5 68 11 380

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 22 16 6 2 2 4 75 9 1009
2019 Unilingual English 39 25 16 8 5 3 4 70 13 1012
2019 Unilingual French 25 25 20 11 3 11 5 60 17 35
2019 Either English or French 43 16 19 8 3 5 6 66 12 379

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 13 11 7 8 2 5 72 16 1008
2019 Unilingual English 40 16 16 9 8 5 5 63 19 1013
2019 Unilingual French 34 25 10 15 3 6 8 68 20 37
2019 Either English or French 46 12 12 9 6 6 8 68 18 377

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 14 9 3 2 1 5 85 6 1009
2019 Unilingual English 65 13 9 2 2 3 4 85 5 1013
2019 Unilingual French 60 19 4 4 3 2 8 87 8 37
2019 Either English or French 67 12 7 3 1 4 6 88 4 380

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 78 7 4 1 2 3 5 92 3 1007
2019 Unilingual English 74 8 6 2 2 4 4 89 4 1014
2019 Unilingual French 78 7 3 5 0 0 7 91 6 37
2019 Either English or French 75 8 4 1 1 5 6 93 3 379

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 5 2 0 1 1 9 96 1 1006
2019 Unilingual English 77 6 3 1 1 3 9 94 2 1013
2019 Unilingual French 80 3 5 0 0 4 8 94 0 37
2019 Either English or French 76 9 2 0 0 4 9 97 1 377

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 44 17 8 2 2 1 72 10 1007
2019 Unilingual English 22 45 18 9 4 2 0 68 13 1019
2019 Unilingual French 12 42 32 3 0 6 5 62 3 37
2019 Either English or French 25 38 21 9 3 2 2 66 13 380
2017 Bilingual 19 42 21 9 4 5 0 64 14 929
2017 Unilingual English 21 39 21 12 5 2 0 61 18 1004
2017 Unilingual French 3 35 38 11 5 5 3 41 18 37
2017 Either English or French 23 37 20 12 4 3 0 62 17 347

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 39 10 4 2 2 0 83 6 1011
2019 Unilingual English 40 38 13 5 2 2 0 79 7 1011
2019 Unilingual French 26 47 12 11 0 4 0 76 11 37
2019 Either English or French 42 37 13 4 2 1 1 81 6 377
2017 Bilingual 35 46 12 4 1 2 0 83 5 927
2017 Unilingual English 40 39 12 4 2 2 0 81 6 1002
2017 Unilingual French 19 62 8 3 3 5 0 86 6 37
2017 Either English or French 43 39 11 3 2 1 1 84 5 344
2011 Bilingual 30 39 17 7 4 3 0 71 12 1124
2011 Unilingual English 34 39 15 6 4 2 0 74 10 1437
2011 Unilingual French 21 43 24 3 2 7 0 69 6 58
2011 Either English or French 28 39 16 6 5 5 0 71 11 386

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 36 13 4 1 3 0 81 5 1007
2019 Unilingual English 40 31 17 4 2 4 1 75 7 1014
2019 Unilingual French 35 45 14 3 0 3 0 83 3 36
2019 Either English or French 44 30 17 3 1 3 1 77 5 378
2017 Bilingual 33 37 17 4 3 7 0 75 7 927
2017 Unilingual English 35 33 19 4 3 5 1 73 8 1000
2017 Unilingual French 16 54 8 11 0 11 0 79 12 37
2017 Either English or French 42 33 14 3 1 5 2 80 5 345

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 30 6 3 1 0 0 90 4 1012
2019 Unilingual English 53 32 7 5 3 1 0 86 7 1017
2019 Unilingual French 43 47 10 0 0 0 0 90 0 37
2019 Either English or French 58 29 8 3 1 0 0 87 4 378
2017 Bilingual 44 44 6 3 2 0 0 88 6 929
2017 Unilingual English 47 36 9 5 3 0 0 84 8 1003
2017 Unilingual French 32 54 3 8 3 0 0 86 11 37
2017 Either English or French 50 34 10 5 1 0 1 84 6 346
2011 Bilingual 36 37 13 7 6 1 0 74 13 1123
2011 Unilingual English 39 36 13 6 6 0 0 75 12 1437
2011 Unilingual French 22 47 22 4 4 2 0 70 7 59
2011 Either English or French 33 35 17 8 6 0 0 69 14 386
2008 Bilingual 39 40 11 7 3 0 0 80 10 1130
2008 Unilingual English 39 37 12 8 4 0 0 76 12 1501
2008 Unilingual French 16 54 16 6 8 0 0 70 13 37
2008 Either English or French 35 35 13 9 6 1 0 72 15 358

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 30 11 6 3 0 0 80 9 1012
2019 Unilingual English 42 31 15 8 4 0 0 73 12 1018
2019 Unilingual French 41 45 7 3 3 2 0 87 5 37
2019 Either English or French 48 30 14 5 3 1 0 78 8 378
2017 Bilingual 38 36 15 6 4 1 0 75 10 928
2017 Unilingual English 36 34 15 9 5 0 0 70 15 1005
2017 Unilingual French 19 62 8 8 3 0 0 81 11 37
2017 Either English or French 39 33 18 8 3 0 0 72 11 345
2011 Bilingual 25 33 20 12 8 1 0 59 21 1121
2011 Unilingual English 26 35 17 12 9 0 0 62 21 1442
2011 Unilingual French 28 30 19 14 9 0 0 59 22 59
2011 Either English or French 28 32 19 11 10 1 0 60 21 384

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 35 11 7 2 0 0 80 9 1009
2019 Unilingual English 36 35 16 8 4 0 0 72 12 1013
2019 Unilingual French 37 45 13 5 0 0 0 82 5 37
2019 Either English or French 44 32 16 6 3 0 0 76 9 380
2017 Bilingual 33 39 16 8 3 0 0 73 11 929
2017 Unilingual English 33 36 14 10 6 0 0 69 16 1004
2017 Unilingual French 17 59 14 8 3 0 0 75 11 36
2017 Either English or French 36 36 15 10 3 0 0 72 13 346
2011 Bilingual 23 35 18 15 9 0 0 58 24 1122
2011 Unilingual English 23 36 17 15 10 0 0 59 25 1437
2011 Unilingual French 18 32 14 29 5 2 0 51 35 59
2011 Either English or French 25 33 15 17 9 1 0 58 27 384
2008 Bilingual 35 41 13 8 3 0 0 76 10 1131
2008 Unilingual English 32 39 13 10 5 0 0 71 15 1500
2008 Unilingual French 22 52 17 2 8 0 0 73 10 37
2008 Either English or French 32 37 14 11 5 0 0 69 17 359

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 26 16 7 5 3 0 72 12 1011
2019 Unilingual English 41 24 15 10 6 3 1 67 17 1019
2019 Unilingual French 35 46 6 2 5 3 3 86 8 36
2019 Either English or French 43 24 17 9 5 3 1 69 14 380
2017 Bilingual 37 29 17 8 4 5 1 69 13 927
2017 Unilingual English 37 25 17 9 7 4 1 65 17 1005
2017 Unilingual French 32 41 5 5 5 11 0 82 12 37
2017 Either English or French 37 30 14 9 4 4 1 71 14 347
2011 Bilingual 31 26 17 11 10 5 0 60 22 1122
2011 Unilingual English 31 28 16 10 9 4 1 63 20 1441
2011 Unilingual French 20 33 12 15 5 8 5 62 24 59
2011 Either English or French 30 28 16 11 9 4 2 62 22 385
2008 Bilingual 35 31 14 9 6 4 1 69 16 1129
2008 Unilingual English 34 29 15 11 7 5 1 66 18 1500
2008 Unilingual French 30 34 11 14 6 3 2 67 21 37
2008 Either English or French 33 28 17 10 7 5 1 64 19 357
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 22 47 31 1015
2019 Unilingual English 15 55 29 1022
2019 Unilingual French 5 90 4 36
2019 Either English or French 21 51 28 380
2017 Bilingual 18 52 29 928
2017 Unilingual English 15 57 29 1003
2017 Unilingual French 11 84 5 37
2017 Either English or French 13 56 31 348
2011 Bilingual 18 48 34 1124
2011 Unilingual English 15 52 33 1441
2011 Unilingual French 21 59 21 59
2011 Either English or French 16 53 31 386

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 21 21 33 8 10 6 216
2019 Unilingual English 24 8 16 14 33 5 144
2017 Bilingual 30 22 22 14 4 7 173
2017 Unilingual English 30 12 16 19 19 4 136
2017 Either English or French 30 11 7 13 33 6 42
2011 Bilingual 22 17 36 15 9999 9 209
2011 Unilingual English 26 7 20 25 9999 22 221
2011 Unilingual French 8 0 25 59 9999 8 12
2011 Either English or French 26 9 15 27 9999 24 61
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 47 10 5 1 0 2 84 6 1013
2019 Unilingual English 36 50 8 4 1 1 1 87 5 1020
2019 Unilingual French 19 55 23 3 0 0 0 74 3 37
2019 Either English or French 35 43 12 6 3 0 0 79 9 380

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 26 9 3 1 3 2 87 3 1015
2019 Unilingual English 56 26 10 2 1 4 1 86 3 1019
2019 Unilingual French 35 48 14 0 0 3 0 86 0 37
2019 Either English or French 57 21 10 3 1 8 1 85 5 380
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 1013
2019 Unilingual English 8 92 1020
2019 Unilingual French 0 100 37
2019 Either English or French 9 91 379

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 73
2019 Unilingual English 52 48 76
2019 Either English or French 74 26 31

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 56 44 73
2019 Unilingual English 59 41 76
2019 Either English or French 26 74 31

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 73
2019 Unilingual English 8 92 76
2019 Either English or French 0 100 31

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 73
2019 Unilingual English 0 100 76
2019 Either English or French 0 100 31

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 76

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 73
2019 Unilingual English 37 63 75
2019 Either English or French 22 78 31

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 73
2019 Unilingual English 36 64 75
2019 Either English or French 31 69 31

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 73
2019 Unilingual English 56 44 75
2019 Either English or French 46 54 31

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 46 54 73
2019 Unilingual English 41 59 75
2019 Either English or French 29 71 31

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 31 69 73
2019 Unilingual English 32 68 75
2019 Either English or French 29 71 31

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 54 46 73
2019 Unilingual English 56 44 75
2019 Either English or French 35 65 31

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 73
2019 Unilingual English 23 77 75
2019 Either English or French 21 79 31

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 31

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 7 93 75

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 73
2019 Unilingual English 7 93 75
2019 Either English or French 0 100 31

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 45 55 73
2019 Unilingual English 57 43 75
2019 Either English or French 54 46 31

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 24 76 75

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 15 85 75

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 59 41 73
2019 Unilingual English 35 65 75
2019 Either English or French 48 52 31

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 19 81 73
2019 Unilingual English 22 78 75
2019 Either English or French 29 71 31

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 16 84 75

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 73
2019 Unilingual English 21 79 75
2019 Either English or French 20 80 31

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 73

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 11 89 75

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 11 89 75

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 23 77 73
2019 Unilingual English 41 59 75
2019 Either English or French 35 65 31

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 73

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 73

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 73

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 73

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 8 92 73

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 14 86 73

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 16 84 73

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 73

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 73

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 7 93 73

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 73

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 73

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 50 50 73

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 73

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 1012
2019 Unilingual English 10 90 1021

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 14 19 5 3 30 10 55 14 1012
2019 Unilingual English 19 12 20 5 5 30 9 51 16 1019
2019 Unilingual French 27 16 6 7 0 42 3 78 13 37
2019 Either English or French 22 9 18 5 2 30 13 56 12 380
2017 Bilingual 14 16 20 5 3 31 10 52 13 927
2017 Unilingual English 14 13 19 6 5 35 9 48 19 1005
2017 Unilingual French 5 11 19 0 5 54 5 40 13 37
2017 Either English or French 16 14 16 5 2 33 13 57 13 348

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 27 18 5 3 11 1 71 8 1012
2019 Unilingual English 32 29 17 4 4 12 1 71 9 1018
2019 Unilingual French 32 40 12 3 0 13 0 83 3 37
2019 Either English or French 37 23 18 3 2 14 2 72 6 380
2017 Bilingual 24 32 19 6 3 14 2 67 11 927
2017 Unilingual English 28 29 21 6 4 13 1 65 11 1004
2017 Unilingual French 13 43 16 3 3 19 3 72 7 37
2017 Either English or French 27 27 18 5 2 18 3 68 9 348
2011 Bilingual 28 35 17 5 4 10 0 71 10 1123
2011 Unilingual English 30 30 21 6 4 9 1 66 11 1435
2011 Unilingual French 17 44 10 2 6 20 2 78 9 57
2011 Either English or French 29 30 19 7 3 11 1 67 11 384
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 5 95 1013
2019 Unilingual English 5 95 1016
2019 Unilingual French 0 100 37
2019 Either English or French 4 96 380

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 46
2019 Unilingual English 36 64 52
2019 Either English or French 38 62 16

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 80 20 52

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 52

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 46
2019 Unilingual English 0 100 52
2019 Either English or French 0 100 16

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 52

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 27 73 51

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 31 69 51

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 17 83 45
2019 Unilingual English 31 69 51
2019 Either English or French 33 67 16

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 51 49 45
2019 Unilingual English 31 69 51
2019 Either English or French 33 67 16

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 51

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 51

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 45

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 18 82 51

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 51

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 10 90 51

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 45
2019 Unilingual English 0 100 51
2019 Either English or French 0 100 16

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 24 76 51

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 21 79 51

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 12 88 51

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 10 90 51

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 12 88 51

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 51

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 45

Question 69h. What action(s) did you take to address the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 9 91 45

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 63 37 45
2019 Unilingual English 61 39 51
2019 Either English or French 56 44 16

Question 70f. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 42

Question 70j. Why did you not file a grievance or formal complaint about the discrimination you experienced? I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 22 78 42

Question 70k. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 42

Question 70l. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 41 59 42

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 42

Question 70n. Why did you not file a grievance or formal complaint about the discrimination you experienced? I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 64 36 42

Question 70p. Why did you not file a grievance or formal complaint about the discrimination you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 42

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 1012
2019 Unilingual English 7 93 1017
2019 Unilingual French 0 100 36
2019 Either English or French 5 95 380

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 14 19 3 2 32 9 60 8 1012
2019 Unilingual English 20 13 20 3 2 33 10 56 9 1013
2019 Unilingual French 16 27 8 3 0 43 3 80 5 37
2019 Either English or French 23 11 19 2 2 33 11 59 7 377
2017 Bilingual 14 15 21 2 2 37 9 54 7 927
2017 Unilingual English 13 14 20 2 2 42 8 52 9 1003
2017 Unilingual French 3 13 25 3 3 51 3 35 12 37
2017 Either English or French 15 15 16 2 1 39 11 61 7 347

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 27 17 2 2 12 1 75 5 1011
2019 Unilingual English 34 28 18 4 2 13 1 73 6 1015
2019 Unilingual French 27 42 14 3 0 14 0 81 3 37
2019 Either English or French 40 21 18 2 3 13 3 73 6 379
2017 Bilingual 24 30 21 3 2 18 2 68 6 925
2017 Unilingual English 28 27 19 4 2 19 1 69 7 1005
2017 Unilingual French 13 40 19 3 3 22 0 69 7 37
2017 Either English or French 26 31 13 3 1 22 3 76 6 346
2011 Bilingual 32 38 14 3 1 10 0 79 5 1123
2011 Unilingual English 34 31 19 2 2 11 0 74 5 1444
2011 Unilingual French 27 43 7 2 2 17 2 87 4 58
2011 Either English or French 35 30 18 3 1 13 0 74 5 384
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 26 14 4 3 0 1 78 8 1013
2019 Unilingual English 44 32 13 5 4 0 1 77 10 1018
2019 Unilingual French 52 25 16 3 0 2 3 80 3 37
2019 Either English or French 46 29 15 6 4 0 0 75 10 379
2017 Bilingual 48 28 12 6 3 0 2 78 10 928
2017 Unilingual English 39 31 15 8 5 1 1 71 13 998
2017 Unilingual French 46 30 16 3 5 0 0 76 8 37
2017 Either English or French 39 35 14 5 4 1 3 76 9 348

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 28 28 16 10 0 0 46 26 1013
2019 Unilingual English 22 31 27 11 8 1 0 54 19 1017
2019 Unilingual French 6 38 34 12 8 2 0 45 21 37
2019 Either English or French 29 31 24 10 5 0 0 61 15 379
2017 Bilingual 13 23 32 18 13 0 0 36 31 929
2017 Unilingual English 18 31 25 16 8 0 1 50 25 1003
2017 Unilingual French 8 33 27 21 11 0 0 41 32 37
2017 Either English or French 22 34 24 15 5 0 1 56 20 345

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 31 25 12 5 0 1 57 18 1010
2019 Unilingual English 30 37 20 7 4 1 1 68 11 1014
2019 Unilingual French 7 47 33 8 0 2 3 57 8 37
2019 Either English or French 42 32 16 6 3 0 1 75 9 378
2017 Bilingual 16 30 29 15 8 0 1 46 24 926
2017 Unilingual English 27 35 20 11 5 0 2 63 17 1001
2017 Unilingual French 11 30 27 30 3 0 0 41 32 37
2017 Either English or French 34 33 17 11 4 0 2 68 15 345

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 26 24 18 12 0 0 46 30 1013
2019 Unilingual English 22 25 25 14 13 1 0 47 27 1018
2019 Unilingual French 3 46 26 14 11 0 0 49 26 35
2019 Either English or French 30 29 17 12 11 1 1 59 23 378
2017 Bilingual 15 23 24 21 15 1 1 39 37 928
2017 Unilingual English 19 28 22 17 12 1 1 48 30 1003
2017 Unilingual French 8 27 24 30 11 0 0 35 40 37
2017 Either English or French 25 29 21 15 9 1 1 55 24 347

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 25 16 8 5 0 3 71 13 1009
2019 Unilingual English 47 30 12 5 4 0 2 79 9 1012
2019 Unilingual French 41 30 19 3 3 0 4 74 6 37
2019 Either English or French 52 29 11 3 1 0 3 84 5 376
2017 Bilingual 32 27 19 10 5 1 6 63 16 927
2017 Unilingual English 38 33 13 6 4 1 5 76 10 1005
2017 Unilingual French 32 30 19 8 3 0 8 68 12 37
2017 Either English or French 44 27 13 6 4 0 5 76 10 347

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 29 19 10 6 0 1 65 16 1010
2019 Unilingual English 34 33 19 7 6 0 1 68 13 1015
2019 Unilingual French 35 27 27 4 6 0 2 63 10 37
2019 Either English or French 41 32 16 7 4 0 0 73 11 379
2017 Bilingual 30 29 22 12 6 0 0 59 18 925
2017 Unilingual English 28 35 21 10 5 0 1 64 15 1002
2017 Unilingual French 28 31 28 8 6 0 0 58 14 36
2017 Either English or French 38 33 16 9 4 0 1 71 13 347

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 31 24 7 3 1 1 65 10 1011
2019 Unilingual English 28 35 21 9 4 1 1 65 13 1017
2019 Unilingual French 22 59 11 8 0 0 0 81 8 37
2019 Either English or French 36 32 19 7 4 0 1 69 11 378
2017 Bilingual 24 33 26 11 4 1 1 57 16 925
2017 Unilingual English 24 35 21 13 6 0 1 60 19 1001
2017 Unilingual French 11 44 28 17 0 0 0 55 17 36
2017 Either English or French 27 30 19 12 8 1 2 59 21 348

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 32 26 12 5 0 1 57 17 1012
2019 Unilingual English 20 33 24 15 7 1 1 54 21 1017
2019 Unilingual French 7 55 25 11 3 0 0 62 14 37
2019 Either English or French 32 32 21 10 5 0 1 64 15 378
2017 Bilingual 15 29 29 18 8 0 1 44 26 923
2017 Unilingual English 16 32 25 16 9 0 1 49 25 1001
2017 Unilingual French 11 33 28 25 3 0 0 45 28 36
2017 Either English or French 23 30 21 16 7 1 1 54 24 348

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 32 19 11 4 0 1 66 15 1010
2019 Unilingual English 28 33 22 10 6 0 1 61 17 1015
2019 Unilingual French 21 45 16 16 0 0 2 68 16 37
2019 Either English or French 35 29 21 9 5 0 1 65 14 378
2017 Bilingual 22 34 24 12 7 0 1 57 19 925
2017 Unilingual English 23 33 22 12 8 1 1 57 21 1003
2017 Unilingual French 28 28 31 8 6 0 0 56 14 36
2017 Either English or French 28 31 21 11 8 0 2 60 19 348

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 28 14 9 5 0 1 72 14 1011
2019 Unilingual English 39 29 16 8 7 1 0 68 15 1015
2019 Unilingual French 33 38 14 8 3 2 2 75 11 37
2019 Either English or French 47 26 12 8 5 1 1 74 13 375

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 35 34 19 9 3 0 1 69 12 1010
2019 Unilingual English 35 35 18 6 4 1 1 71 11 1013
2019 Unilingual French 31 51 13 3 0 2 0 84 3 37
2019 Either English or French 46 32 13 5 2 0 1 79 8 376
2017 Bilingual 26 31 24 12 5 1 1 58 18 922
2017 Unilingual English 31 33 19 10 4 1 1 66 15 1003
2017 Unilingual French 33 42 17 6 0 3 0 77 6 36
2017 Either English or French 40 28 20 6 4 1 1 69 10 346

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 22 9 2 1 0 2 88 3 1007
2019 Unilingual English 62 23 8 3 2 0 1 87 4 1013
2019 Unilingual French 61 29 3 7 0 0 0 90 7 37
2019 Either English or French 63 22 11 3 1 0 1 85 4 376
2017 Bilingual 65 21 8 3 1 0 2 88 4 929
2017 Unilingual English 60 26 9 2 1 0 2 87 3 1005
2017 Unilingual French 51 27 13 5 3 0 0 78 8 37
2017 Either English or French 62 23 10 2 1 0 2 87 3 348

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 81 8 3 1 0 0 7 96 1 1004
2019 Unilingual English 78 10 3 1 1 1 6 95 2 1009
2019 Unilingual French 77 19 3 0 0 0 2 97 0 37
2019 Either English or French 74 12 6 2 0 0 6 92 2 378
2017 Bilingual 79 8 4 2 2 0 4 91 5 928
2017 Unilingual English 78 11 4 2 2 1 2 91 5 1003
2017 Unilingual French 76 16 5 0 3 0 0 92 3 37
2017 Either English or French 79 9 4 1 2 1 2 92 4 348

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 8 4 2 2 1 3 92 4 1011
2019 Unilingual English 79 8 6 2 2 1 1 90 4 1013
2019 Unilingual French 82 16 3 0 0 0 0 97 0 36
2019 Either English or French 81 10 4 2 2 0 2 92 4 377
2017 Bilingual 55 29 10 3 2 0 2 85 5 927
2017 Unilingual English 55 30 9 3 1 0 1 86 4 1003
2017 Unilingual French 49 27 19 5 0 0 0 76 5 37
2017 Either English or French 61 26 7 2 2 1 2 89 4 346

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 27 8 3 2 0 2 87 5 1011
2019 Unilingual English 55 29 11 2 1 1 1 85 4 1016
2019 Unilingual French 49 34 14 3 0 0 0 83 3 36
2019 Either English or French 64 24 6 2 2 0 2 90 3 376
2017 Bilingual 60 24 8 4 3 0 2 85 7 928
2017 Unilingual English 58 20 10 6 4 1 1 80 10 1002
2017 Unilingual French 67 14 14 3 3 0 0 81 5 37
2017 Either English or French 61 17 12 5 3 0 2 79 8 348

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 20 9 5 3 0 2 84 7 1007
2019 Unilingual English 61 20 10 4 4 1 0 82 8 1012
2019 Unilingual French 83 9 3 3 3 0 0 92 5 36
2019 Either English or French 68 16 9 3 2 0 2 86 5 377
2017 Bilingual 52 13 6 2 0 0 27 88 3 925
2017 Unilingual English 56 13 5 1 0 0 25 92 2 1004
2017 Unilingual French 51 0 5 0 0 0 43 90 0 37
2017 Either English or French 64 8 1 0 1 0 25 97 1 346

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 13 6 1 1 0 22 89 3 1009
2019 Unilingual English 60 13 4 1 1 1 20 93 2 1009
2019 Unilingual French 73 0 5 0 0 0 22 93 0 36
2019 Either English or French 70 6 3 1 0 0 19 94 1 374
2017 Bilingual 69 17 6 2 1 0 6 92 2 924
2017 Unilingual English 68 18 5 2 0 1 6 93 2 1002
2017 Unilingual French 78 5 3 0 3 0 11 94 3 37
2017 Either English or French 71 12 6 1 1 1 8 91 2 346

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 16 5 1 1 0 5 93 2 1002
2019 Unilingual English 70 18 5 1 1 1 4 93 2 1011
2019 Unilingual French 73 17 5 3 3 0 0 90 6 36
2019 Either English or French 74 16 4 1 0 0 4 94 1 377
2017 Bilingual 61 21 8 4 4 0 3 84 8 929
2017 Unilingual English 48 28 12 5 5 1 2 78 10 1004
2017 Unilingual French 51 27 5 11 5 0 0 78 16 37
2017 Either English or French 48 24 11 6 7 1 2 75 14 348

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 15 7 3 2 0 2 88 5 1010
2019 Unilingual English 60 21 9 3 4 1 2 84 7 1014
2019 Unilingual French 75 14 3 0 7 0 2 90 7 36
2019 Either English or French 64 20 7 3 4 0 2 85 7 377
2017 Bilingual 55 28 11 2 1 0 3 85 4 927
2017 Unilingual English 56 28 10 2 1 0 3 86 4 1001
2017 Unilingual French 41 35 19 0 5 0 0 76 5 37
2017 Either English or French 61 26 7 2 1 0 3 90 3 348

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 23 10 3 1 0 3 85 4 1009
2019 Unilingual English 60 24 10 2 1 0 2 86 3 1016
2019 Unilingual French 42 32 20 3 3 0 0 74 6 35
2019 Either English or French 65 24 6 3 1 0 1 90 4 378

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 17 32 36 13 2 0 0 49 16 1013
2019 Unilingual English 19 37 29 11 3 0 0 56 14 1023
2019 Unilingual French 11 36 43 10 0 0 0 47 10 37
2019 Either English or French 19 39 31 8 2 0 0 59 10 380
2017 Bilingual 9 28 41 16 6 0 0 37 22 929
2017 Unilingual English 9 34 37 14 5 0 0 43 19 1004
2017 Unilingual French 5 22 59 11 3 0 0 27 13 37
2017 Either English or French 16 38 32 10 4 0 0 54 14 348

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 8 16 39 25 12 0 0 37 24 1008
2019 Unilingual English 6 14 41 26 13 0 0 39 20 1013
2019 Unilingual French 0 7 43 36 13 0 2 50 7 36
2019 Either English or French 4 13 37 31 16 0 0 47 16 380
2017 Bilingual 6 19 41 24 9 0 0 33 26 925
2017 Unilingual English 6 17 42 25 9 0 0 35 23 1000
2017 Unilingual French 3 19 35 33 11 0 0 43 22 37
2017 Either English or French 3 16 36 26 17 0 1 44 20 346

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 40 20 12 3 5 0 63 16 1010
2019 Unilingual English 16 35 23 14 5 5 1 55 20 1016
2019 Unilingual French 10 59 23 6 3 0 0 69 8 37
2019 Either English or French 20 32 22 10 6 8 1 58 18 377
2017 Bilingual 9 32 23 18 9 9 0 45 29 928
2017 Unilingual English 9 27 26 17 12 9 0 40 31 1004
2017 Unilingual French 11 22 35 16 5 11 0 36 24 37
2017 Either English or French 15 21 26 14 9 13 2 42 28 347

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 38 19 12 4 1 0 64 16 1013
2019 Unilingual English 22 37 19 13 6 3 0 61 20 1016
2019 Unilingual French 23 50 16 11 0 0 0 73 11 37
2019 Either English or French 29 32 19 12 4 4 0 63 16 377
2017 Bilingual 15 40 22 14 6 4 0 57 21 928
2017 Unilingual English 19 35 19 15 8 4 0 56 24 1001
2017 Unilingual French 11 49 27 8 5 0 0 59 13 37
2017 Either English or French 22 36 20 13 6 3 0 59 20 346
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 1014
2019 Unilingual English 10 90 1019
2019 Unilingual French 6 94 37
2019 Either English or French 12 88 379
2017 Bilingual 10 90 926
2017 Unilingual English 10 90 1004
2017 Unilingual French 14 86 37
2017 Either English or French 8 92 348

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 82 18 109
2019 Unilingual English 85 15 93
2017 Bilingual 78 22 95
2017 Unilingual English 72 28 101
2017 Either English or French 79 21 29

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 31 5 2 2 0 1 91 4 88
2019 Unilingual English 42 46 4 6 2 0 0 88 8 78
2017 Bilingual 51 38 7 1 2 1 0 90 3 75
2017 Unilingual English 48 41 3 5 3 0 0 89 8 72
2017 Either English or French 53 34 13 0 0 0 0 87 0 23
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 24 8 2 2 5 1 62 38 1010
2019 Unilingual English 57 28 6 1 1 6 1 62 38 1021
2019 Unilingual French 65 14 6 6 0 7 2 72 28 37
2019 Either English or French 54 21 7 2 1 12 3 64 36 379
2017 Bilingual 67 16 6 2 1 6 2 73 27 928
2017 Unilingual English 66 16 5 1 1 10 1 75 25 1004
2017 Unilingual French 65 16 3 5 3 5 3 71 29 37
2017 Either English or French 65 14 5 1 0 12 3 76 24 348

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 43 57 374
2019 Unilingual English 34 66 357
2019 Unilingual French 65 35 10
2019 Either English or French 44 56 117

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 76 24 369
2019 Unilingual English 80 20 352
2019 Unilingual French 79 21 10
2019 Either English or French 65 35 113

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 24 26 17 11 9 3 10 58 22 372
2019 Unilingual English 23 28 18 9 4 3 14 61 16 354
2019 Unilingual French 7 50 21 22 0 0 0 57 22 10
2019 Either English or French 24 22 23 10 7 1 13 54 19 114
2017 Bilingual 18 28 15 12 6 2 19 58 23 236
2017 Unilingual English 11 29 20 8 6 5 21 53 20 223
2017 Unilingual French 0 10 40 20 10 20 0 12 38 10
2017 Either English or French 24 26 18 7 6 4 16 62 16 69

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 16 19 17 12 14 3 20 45 34 373
2019 Unilingual English 16 22 19 13 6 6 18 50 25 354
2019 Unilingual French 0 50 0 32 11 0 7 54 46 10
2019 Either English or French 13 17 27 12 11 5 15 37 29 115
2017 Bilingual 9 17 17 10 8 6 34 42 30 236
2017 Unilingual English 8 18 20 8 6 9 30 44 24 224
2017 Unilingual French 0 20 20 10 31 20 0 25 50 10
2017 Either English or French 14 28 21 10 3 5 20 56 17 69

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 15 8 4 4 2 10 82 9 1010
2019 Unilingual English 67 12 5 3 1 2 10 90 4 1016
2019 Unilingual French 71 6 6 0 0 2 16 93 0 37
2019 Either English or French 64 9 3 2 1 4 17 92 4 378
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