2019 Public Service Employee Survey Results for National Research Council Canada by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	39	4	8	2	85	11	369
2019	3 to 10 years in current department or agency	34	45	6	11	4	79	15	832
2019	11 to 20 years in current department or agency	32	45	8	13	2	77	15	674
2019	More than 20 years in current department or agency	32	48	6	11	3	80	14	287
2017	Less than 3 years in current department or agency	34	46	6	11	3	80	14	584
2017	3 to 10 years in current department or agency	26	49	6	13	6	76	18	748
2017	11 to 20 years in current department or agency	25	51	6	14	5	75	19	679
2017	More than 20 years in current department or agency	30	50	5	11	5	80	15	283

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	17	4	6	2	1	88	8	370
2019	3 to 10 years in current department or agency	60	20	7	8	4	1	81	12	832
2019	11 to 20 years in current department or agency	60	21	7	7	4	2	82	11	676
2019	More than 20 years in current department or agency	57	20	7	8	5	3	79	13	288
2017	Less than 3 years in current department or agency	67	21	4	5	2	0	89	7	583
2017	3 to 10 years in current department or agency	59	19	8	9	4	1	79	13	749
2017	11 to 20 years in current department or agency	59	22	5	7	5	2	82	13	678
2017	More than 20 years in current department or agency	59	20	7	9	4	2	80	13	283

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	33	8	7	3	82	10	370
2019	3 to 10 years in current department or agency	52	33	6	8	2	85	10	829
2019	11 to 20 years in current department or agency	52	34	6	6	2	86	8	674
2019	More than 20 years in current department or agency	45	45	4	4	2	90	6	288
2017	Less than 3 years in current department or agency	52	32	6	8	2	84	10	584
2017	3 to 10 years in current department or agency	47	38	5	6	4	85	10	749
2017	11 to 20 years in current department or agency	46	39	6	6	2	86	8	680
2017	More than 20 years in current department or agency	50	36	5	6	3	87	9	282

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	32	39	13	13	3	1	0	71	16	368
2019	3 to 10 years in current department or agency	31	40	14	10	5	0	1	71	15	830
2019	11 to 20 years in current department or agency	29	42	14	11	4	0	0	71	15	670
2019	More than 20 years in current department or agency	29	41	15	11	3	0	0	70	15	288
2018	Less than 3 years in current department or agency	31	44	10	12	3	1	0	76	15	442
2018	3 to 10 years in current department or agency	22	47	12	12	7	0	1	70	19	573
2018	11 to 20 years in current department or agency	22	44	13	15	5	0	1	66	21	522
2018	More than 20 years in current department or agency	21	38	19	14	6	0	2	60	21	211
2017	Less than 3 years in current department or agency	34	42	9	10	4	0	1	77	14	583
2017	3 to 10 years in current department or agency	24	41	16	13	5	0	1	65	19	749
2017	11 to 20 years in current department or agency	22	42	14	15	7	0	0	64	22	678
2017	More than 20 years in current department or agency	28	39	14	11	8	0	0	67	19	283

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	32	6	5	2	1	87	6	367
2019	3 to 10 years in current department or agency	52	35	7	4	2	0	87	6	823
2019	11 to 20 years in current department or agency	55	33	7	3	1	0	89	4	672
2019	More than 20 years in current department or agency	56	33	8	3	1	0	89	3	286
2017	Less than 3 years in current department or agency	61	31	4	4	1	0	92	4	580
2017	3 to 10 years in current department or agency	52	36	6	4	1	0	89	5	747
2017	11 to 20 years in current department or agency	51	38	7	3	1	0	90	4	678
2017	More than 20 years in current department or agency	52	38	4	4	2	0	91	6	283

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	27	11	6	3	1	0	79	10	370
2019	3 to 10 years in current department or agency	46	29	12	9	4	0	0	75	13	826
2019	11 to 20 years in current department or agency	42	33	14	7	4	0	0	75	11	674
2019	More than 20 years in current department or agency	42	34	14	5	5	0	0	76	10	287
2018	Less than 3 years in current department or agency	49	33	11	3	2	1	1	83	5	437
2018	3 to 10 years in current department or agency	42	33	11	8	6	0	0	75	14	574
2018	11 to 20 years in current department or agency	36	36	16	9	2	0	1	72	12	520
2018	More than 20 years in current department or agency	37	34	15	9	4	1	1	72	13	211
2017	Less than 3 years in current department or agency	58	27	8	3	2	2	0	87	5	581
2017	3 to 10 years in current department or agency	38	32	14	10	5	0	1	71	14	748
2017	11 to 20 years in current department or agency	33	38	15	10	4	1	1	72	13	676
2017	More than 20 years in current department or agency	35	38	14	8	3	0	1	74	11	281

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	37	7	7	2	1	84	9	370
2019	3 to 10 years in current department or agency	40	38	12	7	4	0	78	11	832
2019	11 to 20 years in current department or agency	40	37	12	9	3	0	76	12	676
2019	More than 20 years in current department or agency	38	44	12	4	3	0	82	6	288
2018	Less than 3 years in current department or agency	44	40	11	4	1	0	84	5	440
2018	3 to 10 years in current department or agency	36	42	11	7	4	0	78	11	573
2018	11 to 20 years in current department or agency	36	42	10	8	3	0	79	12	520
2018	More than 20 years in current department or agency	37	45	8	7	2	0	83	9	211
2017	Less than 3 years in current department or agency	45	42	6	5	2	0	86	7	583
2017	3 to 10 years in current department or agency	37	43	11	6	2	0	81	8	748
2017	11 to 20 years in current department or agency	30	50	11	7	2	0	80	9	680
2017	More than 20 years in current department or agency	33	47	9	6	4	0	81	11	282

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	33	14	8	4	0	0	73	13	369
2019	3 to 10 years in current department or agency	24	37	17	15	8	0	0	61	23	831
2019	11 to 20 years in current department or agency	21	38	18	17	6	0	0	59	23	675
2019	More than 20 years in current department or agency	23	41	17	10	9	0	0	64	19	288
2018	Less than 3 years in current department or agency	30	36	18	9	4	1	1	68	13	440
2018	3 to 10 years in current department or agency	19	33	22	14	12	0	0	52	26	575
2018	11 to 20 years in current department or agency	18	34	22	17	9	0	0	52	26	521
2018	More than 20 years in current department or agency	20	31	21	19	9	0	0	51	28	211
2017	Less than 3 years in current department or agency	37	39	11	8	4	0	0	76	12	584
2017	3 to 10 years in current department or agency	22	37	18	14	9	0	0	59	23	748
2017	11 to 20 years in current department or agency	16	34	20	20	9	0	0	51	29	680
2017	More than 20 years in current department or agency	19	34	23	16	9	0	0	52	24	282

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	41	10	9	2	79	10	368
2019	3 to 10 years in current department or agency	27	43	14	11	4	70	16	828
2019	11 to 20 years in current department or agency	30	42	14	11	3	72	14	674
2019	More than 20 years in current department or agency	32	41	17	8	2	73	10	286
2018	Less than 3 years in current department or agency	31	41	16	8	3	73	11	442
2018	3 to 10 years in current department or agency	26	38	16	14	6	64	20	574
2018	11 to 20 years in current department or agency	22	45	14	14	4	67	19	522
2018	More than 20 years in current department or agency	24	47	16	8	6	70	14	210
2017	Less than 3 years in current department or agency	33	43	14	9	2	75	11	584
2017	3 to 10 years in current department or agency	25	45	14	12	4	70	16	748
2017	11 to 20 years in current department or agency	19	49	14	13	4	68	18	679
2017	More than 20 years in current department or agency	25	46	13	10	5	72	15	282

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	36	9	3	1	0	87	4	370
2019	3 to 10 years in current department or agency	39	37	14	8	2	0	76	10	828
2019	11 to 20 years in current department or agency	39	39	12	7	2	0	78	10	671
2019	More than 20 years in current department or agency	38	44	14	2	2	0	82	4	285
2018	Less than 3 years in current department or agency	43	43	8	5	1	0	86	5	442
2018	3 to 10 years in current department or agency	37	42	12	6	3	0	79	9	575
2018	11 to 20 years in current department or agency	40	42	11	6	2	0	82	7	522
2018	More than 20 years in current department or agency	38	46	9	4	2	0	85	6	210
2017	Less than 3 years in current department or agency	45	39	10	5	2	0	84	6	584
2017	3 to 10 years in current department or agency	35	44	11	7	3	0	79	10	749
2017	11 to 20 years in current department or agency	33	45	12	6	4	0	78	10	680
2017	More than 20 years in current department or agency	33	47	11	6	3	1	80	9	282

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	34	11	8	2	1	79	10	369
2019	3 to 10 years in current department or agency	30	38	14	12	6	0	68	18	829
2019	11 to 20 years in current department or agency	29	40	14	11	6	0	69	17	676
2019	More than 20 years in current department or agency	32	39	15	7	7	0	71	14	288
2018	Less than 3 years in current department or agency	38	42	13	6	2	0	79	8	442
2018	3 to 10 years in current department or agency	27	38	14	13	7	0	66	20	572
2018	11 to 20 years in current department or agency	27	36	19	11	6	0	64	17	519
2018	More than 20 years in current department or agency	26	39	15	13	8	0	64	21	208
2017	Less than 3 years in current department or agency	39	43	10	6	2	0	82	8	584
2017	3 to 10 years in current department or agency	27	42	15	9	6	0	69	16	749
2017	11 to 20 years in current department or agency	21	43	18	10	8	0	64	19	679
2017	More than 20 years in current department or agency	25	39	16	11	9	0	65	20	282

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	28	7	3	1	89	4	367
2019	3 to 10 years in current department or agency	53	33	8	5	1	86	6	825
2019	11 to 20 years in current department or agency	56	31	10	2	1	87	3	672
2019	More than 20 years in current department or agency	59	34	6	1	1	93	1	288
2018	Less than 3 years in current department or agency	56	32	9	2	0	89	2	440
2018	3 to 10 years in current department or agency	54	35	6	3	2	89	5	568
2018	11 to 20 years in current department or agency	54	35	8	2	1	89	3	519
2018	More than 20 years in current department or agency	56	34	6	3	1	90	4	209
2017	Less than 3 years in current department or agency	59	30	8	2	1	89	3	583
2017	3 to 10 years in current department or agency	56	35	6	2	1	91	2	746
2017	11 to 20 years in current department or agency	54	38	6	2	1	92	2	679
2017	More than 20 years in current department or agency	53	37	8	1	1	90	3	282

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	34	13	7	3	1	0	77	10	370
2019	3 to 10 years in current department or agency	29	43	13	10	6	0	0	71	16	828
2019	11 to 20 years in current department or agency	29	39	16	10	5	0	0	68	16	670
2019	More than 20 years in current department or agency	32	40	14	9	5	0	0	72	14	285
2018	Less than 3 years in current department or agency	37	42	11	7	3	0	0	79	10	442
2018	3 to 10 years in current department or agency	28	40	13	12	8	0	0	67	20	575
2018	11 to 20 years in current department or agency	24	43	15	13	5	0	0	67	18	517
2018	More than 20 years in current department or agency	27	40	12	14	8	0	0	67	22	209
2017	Less than 3 years in current department or agency	40	41	10	7	2	0	1	81	8	583
2017	3 to 10 years in current department or agency	30	41	15	9	5	0	0	71	14	745
2017	11 to 20 years in current department or agency	23	44	14	14	5	0	0	67	19	679
2017	More than 20 years in current department or agency	26	50	9	10	5	0	0	76	15	282

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	28	13	6	2	79	8	369
2019	3 to 10 years in current department or agency	35	37	14	9	5	72	14	831
2019	11 to 20 years in current department or agency	35	34	16	9	6	70	15	675
2019	More than 20 years in current department or agency	38	33	17	8	4	71	12	287
2018	Less than 3 years in current department or agency	41	38	11	8	2	79	9	435
2018	3 to 10 years in current department or agency	34	35	13	11	6	69	17	573
2018	11 to 20 years in current department or agency	31	38	16	12	3	69	15	519
2018	More than 20 years in current department or agency	35	33	16	11	6	68	17	210
2017	Less than 3 years in current department or agency	49	34	10	4	3	83	7	581
2017	3 to 10 years in current department or agency	35	35	15	9	5	70	14	747
2017	11 to 20 years in current department or agency	31	39	15	10	5	70	15	678
2017	More than 20 years in current department or agency	32	42	12	9	5	74	14	281

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	37	11	7	2	0	1	80	9	363
2019	3 to 10 years in current department or agency	26	42	17	10	4	0	0	69	14	818
2019	11 to 20 years in current department or agency	26	41	18	11	3	0	0	68	14	670
2019	More than 20 years in current department or agency	31	41	15	8	4	0	1	72	12	284
2018	Less than 3 years in current department or agency	32	43	13	8	2	1	0	76	11	441
2018	3 to 10 years in current department or agency	23	37	18	15	7	0	1	60	21	572
2018	11 to 20 years in current department or agency	21	39	19	15	5	0	1	60	20	519
2018	More than 20 years in current department or agency	24	33	20	18	5	0	0	57	24	210
2017	Less than 3 years in current department or agency	42	38	12	4	3	0	1	81	7	583
2017	3 to 10 years in current department or agency	26	40	17	11	6	0	0	66	17	747
2017	11 to 20 years in current department or agency	21	41	18	14	6	0	0	62	20	677
2017	More than 20 years in current department or agency	24	42	16	11	6	0	1	67	17	282

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	34	8	3	1	1	88	5	371
2019	3 to 10 years in current department or agency	47	37	10	5	1	0	84	6	831
2019	11 to 20 years in current department or agency	45	38	11	4	2	0	82	6	676
2019	More than 20 years in current department or agency	46	38	11	4	1	0	84	5	288
2018	Less than 3 years in current department or agency	49	38	10	2	1	0	87	3	442
2018	3 to 10 years in current department or agency	42	41	11	4	3	0	82	7	575
2018	11 to 20 years in current department or agency	44	39	10	6	2	0	82	8	521
2018	More than 20 years in current department or agency	43	37	12	7	1	0	80	8	210
2017	Less than 3 years in current department or agency	56	32	7	3	2	0	88	5	583
2017	3 to 10 years in current department or agency	46	38	9	6	1	0	84	7	745
2017	11 to 20 years in current department or agency	36	45	13	4	1	0	82	5	679
2017	More than 20 years in current department or agency	41	40	10	6	3	0	81	10	282

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	33	39	17	7	3	0	0	72	10	367
2019	3 to 10 years in current department or agency	28	36	19	10	6	0	0	65	16	832
2019	11 to 20 years in current department or agency	25	37	20	11	6	0	0	62	18	671
2019	More than 20 years in current department or agency	23	34	23	13	7	0	0	57	20	287
2018	Less than 3 years in current department or agency	32	33	20	10	4	0	1	66	14	441
2018	3 to 10 years in current department or agency	27	36	18	11	8	0	0	63	19	578
2018	11 to 20 years in current department or agency	25	34	22	13	7	0	0	59	19	522
2018	More than 20 years in current department or agency	18	37	24	14	6	0	2	56	20	210
2017	Less than 3 years in current department or agency	35	42	14	5	2	1	0	78	8	583
2017	3 to 10 years in current department or agency	22	43	20	9	4	0	1	66	13	746
2017	11 to 20 years in current department or agency	25	37	21	10	6	0	1	62	17	679
2017	More than 20 years in current department or agency	15	42	25	12	4	0	1	58	16	283

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	24	33	23	10	1	1	35	31	370
2019	3 to 10 years in current department or agency	9	27	41	18	4	0	1	22	36	829
2019	11 to 20 years in current department or agency	8	30	39	17	5	0	1	22	39	673
2019	More than 20 years in current department or agency	8	23	45	18	5	0	1	23	32	287
2018	Less than 3 years in current department or agency	7	23	34	24	7	3	2	33	31	439
2018	3 to 10 years in current department or agency	12	32	36	15	5	0	0	19	45	576
2018	11 to 20 years in current department or agency	13	34	36	14	3	0	1	17	47	519
2018	More than 20 years in current department or agency	11	28	41	16	2	1	0	19	39	211
2017	Less than 3 years in current department or agency	7	17	33	24	14	1	3	40	26	581
2017	3 to 10 years in current department or agency	11	28	40	12	6	0	2	18	41	747
2017	11 to 20 years in current department or agency	11	31	42	11	2	0	2	14	43	677
2017	More than 20 years in current department or agency	8	33	34	16	7	0	1	23	42	281

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	14	21	35	22	2	3	60	18	368
2019	3 to 10 years in current department or agency	6	18	31	29	12	1	2	42	26	825
2019	11 to 20 years in current department or agency	8	18	35	27	10	1	1	38	26	670
2019	More than 20 years in current department or agency	10	16	36	25	12	0	2	38	26	287
2018	Less than 3 years in current department or agency	6	12	26	27	21	5	2	52	20	439
2018	3 to 10 years in current department or agency	11	23	31	23	10	1	1	34	35	573
2018	11 to 20 years in current department or agency	12	24	32	23	7	0	2	31	36	517
2018	More than 20 years in current department or agency	9	23	37	20	9	2	0	30	33	210
2017	Less than 3 years in current department or agency	5	11	22	30	24	4	5	59	17	578
2017	3 to 10 years in current department or agency	9	21	30	25	11	1	3	38	31	744
2017	11 to 20 years in current department or agency	11	25	32	20	7	1	3	28	38	671
2017	More than 20 years in current department or agency	11	20	33	20	10	3	2	32	33	281

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	21	30	22	9	2	1	32	37	369
2019	3 to 10 years in current department or agency	15	30	30	16	6	1	2	22	47	827
2019	11 to 20 years in current department or agency	19	27	31	15	5	1	2	21	47	673
2019	More than 20 years in current department or agency	19	30	28	13	7	0	2	21	50	288
2018	Less than 3 years in current department or agency	15	20	34	17	7	2	3	26	38	438
2018	3 to 10 years in current department or agency	22	27	30	14	6	0	1	20	49	572
2018	11 to 20 years in current department or agency	22	29	27	15	5	0	1	21	52	519
2018	More than 20 years in current department or agency	21	30	29	15	3	1	0	19	52	208
2017	Less than 3 years in current department or agency	12	22	28	18	12	3	4	32	37	582
2017	3 to 10 years in current department or agency	18	27	29	15	6	2	4	22	47	746
2017	11 to 20 years in current department or agency	22	29	28	13	4	1	4	18	53	676
2017	More than 20 years in current department or agency	21	32	28	12	4	1	2	17	55	281

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	9	33	32	19	2	1	53	14	368
2019	3 to 10 years in current department or agency	5	14	38	30	11	0	2	42	19	826
2019	11 to 20 years in current department or agency	5	16	38	31	9	0	1	41	21	667
2019	More than 20 years in current department or agency	5	18	44	23	8	0	1	32	24	288
2018	Less than 3 years in current department or agency	3	10	31	35	16	2	3	54	14	437
2018	3 to 10 years in current department or agency	9	19	34	27	11	0	1	38	28	573
2018	11 to 20 years in current department or agency	8	21	41	22	6	0	2	28	30	518
2018	More than 20 years in current department or agency	7	20	44	23	5	0	1	28	27	210
2017	Less than 3 years in current department or agency	4	8	24	36	23	1	4	62	13	578
2017	3 to 10 years in current department or agency	7	15	37	27	11	1	3	40	22	744
2017	11 to 20 years in current department or agency	8	17	41	25	6	1	3	32	26	674
2017	More than 20 years in current department or agency	7	17	44	24	7	0	1	31	24	282

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	10	15	25	29	17	2	1	48	26	368
2019	3 to 10 years in current department or agency	14	21	32	21	11	0	1	33	35	828
2019	11 to 20 years in current department or agency	18	25	32	20	5	0	1	25	43	671
2019	More than 20 years in current department or agency	15	26	35	14	7	0	2	22	42	288
2018	Less than 3 years in current department or agency	13	17	28	22	12	4	4	37	32	441
2018	3 to 10 years in current department or agency	21	27	28	17	6	1	1	23	49	574
2018	11 to 20 years in current department or agency	23	28	28	14	4	0	1	19	53	521
2018	More than 20 years in current department or agency	17	32	35	12	4	1	0	16	49	210
2017	Less than 3 years in current department or agency	9	12	23	25	22	3	6	52	23	579
2017	3 to 10 years in current department or agency	14	25	30	19	8	0	3	28	41	747
2017	11 to 20 years in current department or agency	14	28	34	16	5	0	3	22	43	675
2017	More than 20 years in current department or agency	13	30	33	13	8	1	2	22	44	283

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	4	9	20	32	27	4	3	64	14	365
2019	3 to 10 years in current department or agency	3	11	25	35	22	1	3	60	14	824
2019	11 to 20 years in current department or agency	4	11	27	34	21	1	3	57	15	673
2019	More than 20 years in current department or agency	6	7	27	38	18	0	3	59	13	284
2018	Less than 3 years in current department or agency	5	9	22	26	26	8	4	59	16	435
2018	3 to 10 years in current department or agency	8	11	27	32	20	1	2	53	19	570
2018	11 to 20 years in current department or agency	6	13	27	32	18	2	3	52	20	516
2018	More than 20 years in current department or agency	4	11	26	39	17	1	4	58	15	207
2017	Less than 3 years in current department or agency	3	7	12	27	33	8	9	72	13	577
2017	3 to 10 years in current department or agency	4	10	22	34	22	2	6	60	16	747
2017	11 to 20 years in current department or agency	2	10	25	35	19	2	7	59	14	674
2017	More than 20 years in current department or agency	3	6	24	41	19	1	7	64	9	281

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	9	19	32	21	14	3	3	37	29	369
2019	3 to 10 years in current department or agency	16	25	33	16	7	1	2	24	43	823
2019	11 to 20 years in current department or agency	17	26	33	15	6	1	2	22	44	671
2019	More than 20 years in current department or agency	17	34	28	12	7	0	2	19	51	286
2018	Less than 3 years in current department or agency	13	22	31	18	8	6	3	28	38	439
2018	3 to 10 years in current department or agency	22	26	30	13	6	1	2	20	49	574
2018	11 to 20 years in current department or agency	22	32	25	14	4	1	2	18	56	521
2018	More than 20 years in current department or agency	23	28	37	9	2	1	1	10	52	211
2017	Less than 3 years in current department or agency	10	21	28	17	13	4	6	34	35	583
2017	3 to 10 years in current department or agency	19	26	32	12	5	2	3	18	48	746
2017	11 to 20 years in current department or agency	19	33	30	10	3	1	4	14	54	674
2017	More than 20 years in current department or agency	21	30	33	9	4	1	1	13	52	282

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	16	32	25	18	1	2	45	22	368
2019	3 to 10 years in current department or agency	9	20	32	24	12	0	3	38	29	827
2019	11 to 20 years in current department or agency	11	19	32	25	11	1	1	36	31	676
2019	More than 20 years in current department or agency	5	15	34	32	11	0	3	44	20	287

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	66	19	7	5	1	1	1	87	6	366
2019	3 to 10 years in current department or agency	61	18	9	6	4	0	2	80	11	830
2019	11 to 20 years in current department or agency	56	20	8	6	6	0	4	79	12	673
2019	More than 20 years in current department or agency	53	21	12	5	6	0	3	76	11	287
2017	Less than 3 years in current department or agency	66	18	5	6	2	0	2	87	8	584
2017	3 to 10 years in current department or agency	61	17	9	5	5	0	3	81	10	749
2017	11 to 20 years in current department or agency	54	24	7	6	5	0	4	82	11	680
2017	More than 20 years in current department or agency	60	17	6	7	5	1	4	80	13	282

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	26	16	7	4	5	3	71	11	367
2019	3 to 10 years in current department or agency	25	32	20	11	6	4	2	60	18	828
2019	11 to 20 years in current department or agency	24	32	19	10	7	4	4	61	18	674
2019	More than 20 years in current department or agency	22	38	18	12	4	4	3	64	16	288
2018	Less than 3 years in current department or agency	25	29	20	9	2	10	6	64	13	439
2018	3 to 10 years in current department or agency	18	33	20	13	9	5	2	54	24	575
2018	11 to 20 years in current department or agency	16	36	24	11	7	4	2	55	19	522
2018	More than 20 years in current department or agency	19	33	25	14	6	3	0	54	20	211
2017	Less than 3 years in current department or agency	30	26	16	6	3	11	8	69	11	583
2017	3 to 10 years in current department or agency	22	31	20	10	9	3	4	57	21	748
2017	11 to 20 years in current department or agency	18	32	22	11	10	5	3	54	22	678
2017	More than 20 years in current department or agency	21	36	13	14	10	3	3	61	25	281

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	22	9	7	4	1	0	80	11	367
2019	3 to 10 years in current department or agency	42	34	9	9	6	0	0	76	15	828
2019	11 to 20 years in current department or agency	43	28	11	13	4	1	0	71	18	673
2019	More than 20 years in current department or agency	43	31	12	10	5	0	0	73	15	288
2018	Less than 3 years in current department or agency	46	32	9	8	2	2	0	80	11	439
2018	3 to 10 years in current department or agency	40	31	11	12	7	1	0	71	18	571
2018	11 to 20 years in current department or agency	34	32	14	12	6	1	0	67	19	522
2018	More than 20 years in current department or agency	39	30	10	12	9	0	0	69	21	210
2017	Less than 3 years in current department or agency	52	28	8	7	3	1	1	82	10	584
2017	3 to 10 years in current department or agency	41	29	12	9	8	1	0	71	17	749
2017	11 to 20 years in current department or agency	32	38	11	10	8	1	1	71	17	679
2017	More than 20 years in current department or agency	37	38	10	10	4	1	0	76	14	282

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	30	3	5	2	90	7	369
2019	3 to 10 years in current department or agency	48	36	10	5	2	83	7	827
2019	11 to 20 years in current department or agency	46	36	8	7	3	82	9	675
2019	More than 20 years in current department or agency	44	40	10	4	2	84	6	288
2018	Less than 3 years in current department or agency	55	35	4	5	0	90	5	440
2018	3 to 10 years in current department or agency	44	40	6	6	3	84	9	575
2018	11 to 20 years in current department or agency	43	38	10	6	3	81	9	522
2018	More than 20 years in current department or agency	43	40	6	8	2	83	11	211
2017	Less than 3 years in current department or agency	58	31	5	5	1	90	6	582
2017	3 to 10 years in current department or agency	44	39	8	6	3	83	9	746
2017	11 to 20 years in current department or agency	38	43	10	5	3	82	8	679
2017	More than 20 years in current department or agency	37	48	8	5	2	85	7	282

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	34	5	6	1	2	89	6	366
2019	3 to 10 years in current department or agency	40	41	11	4	3	0	82	7	829
2019	11 to 20 years in current department or agency	39	38	14	7	2	0	78	8	675
2019	More than 20 years in current department or agency	45	38	13	4	1	0	82	5	287
2018	Less than 3 years in current department or agency	48	38	9	2	0	2	88	3	441
2018	3 to 10 years in current department or agency	38	42	12	5	3	0	80	8	576
2018	11 to 20 years in current department or agency	35	46	11	5	2	1	83	7	522
2018	More than 20 years in current department or agency	35	44	14	6	1	0	78	7	211

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	29	10	3	2	1	2	84	5	371
2019	3 to 10 years in current department or agency	50	29	13	3	3	1	2	81	6	829
2019	11 to 20 years in current department or agency	48	28	14	7	2	0	2	77	9	675
2019	More than 20 years in current department or agency	47	34	11	5	3	0	1	81	7	288

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	28	13	6	2	0	0	79	8	370
2019	3 to 10 years in current department or agency	39	35	13	8	4	0	0	75	13	829
2019	11 to 20 years in current department or agency	38	30	15	11	4	1	1	69	15	674
2019	More than 20 years in current department or agency	38	39	12	6	5	0	0	77	11	286
2018	Less than 3 years in current department or agency	45	35	8	7	3	1	1	81	11	444
2018	3 to 10 years in current department or agency	34	35	13	13	6	0	0	69	18	576
2018	11 to 20 years in current department or agency	33	34	15	12	6	0	1	67	18	519
2018	More than 20 years in current department or agency	24	42	16	11	6	1	0	67	17	209
2017	Less than 3 years in current department or agency	44	36	9	6	3	1	1	81	9	584
2017	3 to 10 years in current department or agency	33	39	13	9	6	0	0	71	15	749
2017	11 to 20 years in current department or agency	29	37	17	10	6	1	0	66	16	679
2017	More than 20 years in current department or agency	28	37	16	11	7	0	0	65	18	282

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	24	9	5	2	1	0	84	7	369
2019	3 to 10 years in current department or agency	49	29	11	5	4	1	0	79	9	830
2019	11 to 20 years in current department or agency	44	29	14	7	3	3	0	75	11	673
2019	More than 20 years in current department or agency	44	35	11	5	4	2	0	80	9	287
2018	Less than 3 years in current department or agency	56	28	9	4	1	2	1	86	5	443
2018	3 to 10 years in current department or agency	43	29	13	9	4	2	1	74	13	574
2018	11 to 20 years in current department or agency	43	27	14	8	6	1	1	71	14	518
2018	More than 20 years in current department or agency	38	32	14	8	6	2	0	71	14	207
2017	Less than 3 years in current department or agency	56	28	7	3	2	2	1	87	5	582
2017	3 to 10 years in current department or agency	43	31	14	6	5	1	1	75	11	749
2017	11 to 20 years in current department or agency	38	31	15	9	5	1	1	70	14	680
2017	More than 20 years in current department or agency	35	38	13	8	3	2	1	75	12	283

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	54	26	11	6	3	0	0	80	9	369
2019	3 to 10 years in current department or agency	43	34	11	7	4	1	0	78	11	828
2019	11 to 20 years in current department or agency	40	31	14	8	5	1	1	73	13	673
2019	More than 20 years in current department or agency	37	40	11	8	5	0	0	77	12	287
2018	Less than 3 years in current department or agency	48	32	10	7	3	1	1	80	10	443
2018	3 to 10 years in current department or agency	41	32	12	10	5	0	0	73	15	574
2018	11 to 20 years in current department or agency	38	32	13	11	5	0	1	71	16	519
2018	More than 20 years in current department or agency	31	35	16	10	7	0	0	66	18	209
2017	Less than 3 years in current department or agency	49	33	9	5	2	0	1	83	8	584
2017	3 to 10 years in current department or agency	37	36	11	10	5	1	0	74	16	747
2017	11 to 20 years in current department or agency	33	37	14	10	6	1	0	70	16	680
2017	More than 20 years in current department or agency	33	39	11	11	5	1	0	73	16	282

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	82	7	5	2	2	3	92	3	371
2019	3 to 10 years in current department or agency	77	11	4	2	3	2	90	5	827
2019	11 to 20 years in current department or agency	73	11	5	4	3	4	88	7	668
2019	More than 20 years in current department or agency	69	15	5	2	4	5	88	6	286
2017	Less than 3 years in current department or agency	81	12	2	2	1	3	95	3	583
2017	3 to 10 years in current department or agency	75	12	5	1	3	3	90	4	746
2017	11 to 20 years in current department or agency	71	15	5	3	3	3	89	6	677
2017	More than 20 years in current department or agency	71	14	4	3	3	4	89	6	282

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	16	10	4	4	3	3	81	8	369
2019	3 to 10 years in current department or agency	57	23	7	4	3	3	3	85	7	828
2019	11 to 20 years in current department or agency	52	22	9	6	5	3	3	80	11	670
2019	More than 20 years in current department or agency	51	25	10	4	3	4	3	82	7	287
2017	Less than 3 years in current department or agency	57	20	7	4	2	6	5	85	7	583
2017	3 to 10 years in current department or agency	46	24	9	7	6	4	4	76	14	748
2017	11 to 20 years in current department or agency	38	28	11	7	6	6	4	73	14	677
2017	More than 20 years in current department or agency	35	33	10	4	5	7	6	79	10	281

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	68	20	6	2	2	2	0	89	4	370
2019	3 to 10 years in current department or agency	60	23	10	4	3	1	0	83	7	831
2019	11 to 20 years in current department or agency	52	25	12	4	3	2	0	80	7	676
2019	More than 20 years in current department or agency	59	25	9	3	3	1	0	85	6	288
2018	Less than 3 years in current department or agency	60	21	11	3	2	2	0	84	5	442
2018	3 to 10 years in current department or agency	50	28	11	5	4	1	0	79	10	569
2018	11 to 20 years in current department or agency	46	28	14	5	5	1	1	75	11	517
2018	More than 20 years in current department or agency	42	31	13	8	6	0	0	73	14	208
2017	Less than 3 years in current department or agency	62	23	8	3	2	2	0	87	5	583
2017	3 to 10 years in current department or agency	50	28	11	6	5	2	0	79	11	748
2017	11 to 20 years in current department or agency	45	30	13	7	5	1	0	75	12	680
2017	More than 20 years in current department or agency	43	31	14	6	4	2	0	75	10	282

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	60	22	10	6	1	1	0	83	7	371
2019	3 to 10 years in current department or agency	53	27	9	7	4	0	0	81	10	831
2019	11 to 20 years in current department or agency	48	26	14	8	3	1	0	74	12	675
2019	More than 20 years in current department or agency	53	27	10	4	5	0	0	80	9	286
2018	Less than 3 years in current department or agency	55	27	9	5	2	2	0	84	7	442
2018	3 to 10 years in current department or agency	43	29	13	8	6	0	0	72	15	576
2018	11 to 20 years in current department or agency	43	26	13	9	7	0	0	70	16	516
2018	More than 20 years in current department or agency	37	34	13	9	6	0	0	72	15	209
2017	Less than 3 years in current department or agency	59	26	8	5	2	0	1	86	7	584
2017	3 to 10 years in current department or agency	44	31	11	8	5	0	0	76	13	747
2017	11 to 20 years in current department or agency	42	28	13	9	7	1	0	71	16	679
2017	More than 20 years in current department or agency	41	32	12	9	6	0	1	73	15	282

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	21	39	23	11	3	2	1	62	15	58
2019	3 to 10 years in current department or agency	10	44	22	14	7	1	3	56	22	164
2019	11 to 20 years in current department or agency	8	42	19	18	4	5	4	55	24	202
2019	More than 20 years in current department or agency	12	38	24	17	2	5	2	53	21	88

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	43	30	11	5	1	9	0	82	6	370
2019	3 to 10 years in current department or agency	34	31	16	7	4	8	1	71	12	827
2019	11 to 20 years in current department or agency	31	32	18	8	4	6	0	68	13	674
2019	More than 20 years in current department or agency	28	29	24	6	6	6	0	61	13	286
2018	Less than 3 years in current department or agency	41	30	11	4	1	13	1	81	6	443
2018	3 to 10 years in current department or agency	27	34	17	10	5	7	0	65	16	576
2018	11 to 20 years in current department or agency	23	35	20	12	3	6	0	63	16	522
2018	More than 20 years in current department or agency	24	31	24	9	7	4	0	57	18	210
2017	Less than 3 years in current department or agency	38	29	13	4	2	14	0	78	7	584
2017	3 to 10 years in current department or agency	26	34	19	9	5	7	0	65	15	749
2017	11 to 20 years in current department or agency	22	33	19	11	6	10	0	61	18	678
2017	More than 20 years in current department or agency	22	34	23	7	6	8	0	61	14	283

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	32	14	8	3	5	0	75	11	369
2019	3 to 10 years in current department or agency	25	34	17	15	7	2	1	60	22	826
2019	11 to 20 years in current department or agency	24	31	22	14	7	2	0	57	21	670
2019	More than 20 years in current department or agency	21	35	19	14	10	0	0	56	24	286
2018	Less than 3 years in current department or agency	34	33	16	9	3	5	0	71	12	442
2018	3 to 10 years in current department or agency	19	30	24	15	10	3	0	50	26	576
2018	11 to 20 years in current department or agency	19	33	21	16	9	2	0	53	25	522
2018	More than 20 years in current department or agency	16	35	22	16	11	1	0	51	27	209
2017	Less than 3 years in current department or agency	32	35	16	7	4	6	0	72	11	584
2017	3 to 10 years in current department or agency	20	34	22	13	8	2	0	56	22	746
2017	11 to 20 years in current department or agency	16	33	22	15	12	3	0	50	27	679
2017	More than 20 years in current department or agency	16	35	22	14	10	4	0	53	24	283

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	28	32	16	13	4	7	0	64	19	368
2019	3 to 10 years in current department or agency	15	28	25	18	10	3	1	45	29	823
2019	11 to 20 years in current department or agency	14	31	24	17	10	5	0	47	28	673
2019	More than 20 years in current department or agency	11	31	28	15	12	4	0	43	28	286
2018	Less than 3 years in current department or agency	22	30	22	13	5	8	0	56	20	442
2018	3 to 10 years in current department or agency	11	24	29	19	12	5	0	37	33	575
2018	11 to 20 years in current department or agency	9	30	23	23	10	4	0	41	35	521
2018	More than 20 years in current department or agency	8	26	28	20	14	4	0	36	35	208
2017	Less than 3 years in current department or agency	23	29	20	10	4	13	1	60	17	584
2017	3 to 10 years in current department or agency	11	30	25	18	11	4	0	44	30	749
2017	11 to 20 years in current department or agency	8	30	25	20	12	6	0	40	33	680
2017	More than 20 years in current department or agency	8	28	30	18	11	6	0	38	31	282

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	33	17	16	6	3	0	59	23	371
2019	3 to 10 years in current department or agency	14	31	20	21	11	2	1	46	34	827
2019	11 to 20 years in current department or agency	13	34	19	21	11	1	0	48	33	675
2019	More than 20 years in current department or agency	10	32	27	20	11	0	0	42	31	287
2018	Less than 3 years in current department or agency	21	28	21	18	8	5	0	52	27	442
2018	3 to 10 years in current department or agency	10	24	23	23	18	1	0	35	42	577
2018	11 to 20 years in current department or agency	10	31	20	24	14	1	0	41	39	522
2018	More than 20 years in current department or agency	8	26	23	27	16	0	0	33	44	209
2017	Less than 3 years in current department or agency	22	34	18	11	7	8	1	60	20	583
2017	3 to 10 years in current department or agency	10	32	23	22	12	2	0	42	34	747
2017	11 to 20 years in current department or agency	8	33	23	21	15	2	0	41	36	677
2017	More than 20 years in current department or agency	7	35	21	23	13	1	0	42	36	283

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	23	14	6	2	6	1	77	9	370
2019	3 to 10 years in current department or agency	38	28	17	5	4	6	2	72	9	829
2019	11 to 20 years in current department or agency	36	27	14	8	4	8	3	71	13	677
2019	More than 20 years in current department or agency	36	28	18	7	2	4	3	70	10	288

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	44	11	4	2	1	82	6	370
2019	3 to 10 years in current department or agency	25	41	18	11	5	1	66	16	830
2019	11 to 20 years in current department or agency	24	44	20	9	2	1	68	12	676
2019	More than 20 years in current department or agency	24	44	17	10	4	0	68	15	286
2018	Less than 3 years in current department or agency	30	41	16	7	3	2	73	11	442
2018	3 to 10 years in current department or agency	20	41	20	14	5	0	61	19	574
2018	11 to 20 years in current department or agency	19	47	18	12	4	0	66	16	518
2018	More than 20 years in current department or agency	21	36	26	10	6	1	58	16	209
2017	Less than 3 years in current department or agency	26	45	14	10	3	2	73	13	583
2017	3 to 10 years in current department or agency	18	39	21	14	8	0	58	22	747
2017	11 to 20 years in current department or agency	13	42	22	15	7	1	56	22	676
2017	More than 20 years in current department or agency	17	40	29	10	4	0	57	14	283

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	22	35	23	12	6	2	58	18	367
2019	3 to 10 years in current department or agency	12	30	26	22	9	2	42	32	824
2019	11 to 20 years in current department or agency	11	31	27	22	8	1	43	30	673
2019	More than 20 years in current department or agency	9	35	26	19	11	1	44	30	286

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	34	15	8	2	3	1	74	11	370
2019	3 to 10 years in current department or agency	26	37	14	12	6	3	1	66	18	827
2019	11 to 20 years in current department or agency	25	36	17	12	5	3	1	64	18	676
2019	More than 20 years in current department or agency	28	36	20	5	4	5	2	68	10	287
2018	Less than 3 years in current department or agency	32	32	13	13	5	4	1	68	18	443
2018	3 to 10 years in current department or agency	24	34	18	12	8	3	1	60	21	571
2018	11 to 20 years in current department or agency	25	34	19	14	4	2	1	61	19	520
2018	More than 20 years in current department or agency	22	37	15	16	5	4	0	62	22	209
2017	Less than 3 years in current department or agency	35	31	11	10	4	7	2	73	15	582
2017	3 to 10 years in current department or agency	29	32	17	11	6	3	1	64	18	747
2017	11 to 20 years in current department or agency	24	37	18	13	5	4	0	63	18	675
2017	More than 20 years in current department or agency	26	37	18	10	5	4	1	66	15	283

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	37	16	4	2	2	0	78	6	367
2019	3 to 10 years in current department or agency	28	35	22	8	3	3	0	65	12	828
2019	11 to 20 years in current department or agency	26	38	22	9	3	2	0	65	12	674
2019	More than 20 years in current department or agency	28	35	22	8	5	1	1	64	13	286
2018	Less than 3 years in current department or agency	36	33	21	6	2	2	0	70	8	443
2018	3 to 10 years in current department or agency	22	33	31	8	3	2	0	57	12	575
2018	11 to 20 years in current department or agency	19	39	26	12	2	1	0	59	15	520
2018	More than 20 years in current department or agency	17	38	27	11	3	3	0	57	15	209

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	21	21	11	5	14	2	56	18	367
2019	3 to 10 years in current department or agency	15	21	23	16	13	11	1	42	32	824
2019	11 to 20 years in current department or agency	14	21	21	17	15	10	2	40	36	677
2019	More than 20 years in current department or agency	16	23	26	18	9	7	1	43	29	287
2018	Less than 3 years in current department or agency	21	25	17	12	8	16	3	55	24	443
2018	3 to 10 years in current department or agency	14	19	22	20	15	10	1	36	39	573
2018	11 to 20 years in current department or agency	11	25	24	18	14	7	1	39	35	519
2018	More than 20 years in current department or agency	15	23	22	18	12	6	2	42	34	209
2017	Less than 3 years in current department or agency	18	22	19	7	7	24	3	54	19	583
2017	3 to 10 years in current department or agency	10	18	24	16	15	14	3	34	37	748
2017	11 to 20 years in current department or agency	9	21	21	18	18	11	2	34	41	677
2017	More than 20 years in current department or agency	9	19	24	22	11	12	3	33	39	282

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	30	32	20	10	4	3	0	64	15	370
2019	3 to 10 years in current department or agency	18	31	19	17	13	1	0	50	31	826
2019	11 to 20 years in current department or agency	14	32	21	21	11	1	0	47	32	676
2019	More than 20 years in current department or agency	17	32	23	14	12	1	0	50	27	288
2018	Less than 3 years in current department or agency	22	33	20	11	7	6	0	59	19	443
2018	3 to 10 years in current department or agency	12	29	22	20	16	1	0	42	36	574
2018	11 to 20 years in current department or agency	11	27	22	24	14	1	0	39	39	519
2018	More than 20 years in current department or agency	11	29	23	24	12	0	0	41	36	210
2017	Less than 3 years in current department or agency	27	36	14	11	4	7	1	68	16	583
2017	3 to 10 years in current department or agency	15	34	18	17	15	1	0	50	32	747
2017	11 to 20 years in current department or agency	12	30	22	19	16	1	0	43	35	679
2017	More than 20 years in current department or agency	12	32	23	15	16	1	0	44	32	281

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	29	16	12	10	3	3	60	23	368
2019	3 to 10 years in current department or agency	16	28	17	17	21	1	1	45	38	829
2019	11 to 20 years in current department or agency	11	26	17	21	22	1	1	38	44	677
2019	More than 20 years in current department or agency	17	20	20	15	24	1	2	39	41	288
2018	Less than 3 years in current department or agency	22	27	17	17	11	5	2	52	30	442
2018	3 to 10 years in current department or agency	13	24	17	20	24	1	1	38	45	575
2018	11 to 20 years in current department or agency	13	21	16	24	25	0	1	34	50	520
2018	More than 20 years in current department or agency	13	19	15	23	29	0	2	32	52	210
2017	Less than 3 years in current department or agency	24	28	14	12	9	8	4	59	24	584
2017	3 to 10 years in current department or agency	15	25	16	18	22	2	1	42	42	745
2017	11 to 20 years in current department or agency	9	25	16	20	27	2	2	35	48	680
2017	More than 20 years in current department or agency	11	24	15	17	28	1	5	36	48	283

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	24	13	5	2	0	4	80	6	369
2019	3 to 10 years in current department or agency	54	25	11	5	1	1	3	82	6	827
2019	11 to 20 years in current department or agency	54	25	12	4	2	0	2	81	7	676
2019	More than 20 years in current department or agency	58	22	11	3	1	0	4	84	4	287

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	11	9	4	4	2	12	81	9	368
2019	3 to 10 years in current department or agency	60	10	8	4	4	4	9	80	10	828
2019	11 to 20 years in current department or agency	56	10	6	6	4	3	16	81	12	675
2019	More than 20 years in current department or agency	65	9	4	2	3	2	14	89	6	288

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	48	23	17	5	3	2	3	75	8	366
2019	3 to 10 years in current department or agency	42	27	16	7	4	2	2	72	12	830
2019	11 to 20 years in current department or agency	41	27	18	8	3	2	2	70	11	675
2019	More than 20 years in current department or agency	50	21	15	6	3	1	3	75	9	288

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	24	14	7	3	3	3	75	10	365
2019	3 to 10 years in current department or agency	38	27	17	7	5	3	3	69	12	825
2019	11 to 20 years in current department or agency	39	23	21	9	3	2	3	65	13	675
2019	More than 20 years in current department or agency	49	18	15	7	3	4	4	73	11	287

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	16	13	3	7	4	5	74	12	365
2019	3 to 10 years in current department or agency	44	15	15	10	9	3	4	64	20	825
2019	11 to 20 years in current department or agency	39	16	16	11	9	3	5	61	22	674
2019	More than 20 years in current department or agency	49	14	10	9	7	4	7	71	18	287

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	70	11	9	3	2	1	4	86	5	367
2019	3 to 10 years in current department or agency	64	14	10	3	3	3	4	83	6	828
2019	11 to 20 years in current department or agency	63	15	9	4	2	3	4	84	7	672
2019	More than 20 years in current department or agency	67	13	6	4	2	2	5	87	6	287

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	6	5	1	1	3	4	93	2	367
2019	3 to 10 years in current department or agency	75	8	6	2	1	4	4	90	4	824
2019	11 to 20 years in current department or agency	71	10	5	3	2	5	4	89	5	672
2019	More than 20 years in current department or agency	76	8	3	2	3	3	4	91	5	288

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	83	4	4	0	1	2	7	95	1	365
2019	3 to 10 years in current department or agency	79	7	3	1	1	2	9	95	2	822
2019	11 to 20 years in current department or agency	76	7	3	1	1	4	8	95	2	673
2019	More than 20 years in current department or agency	80	3	2	0	1	3	12	97	1	287

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	34	41	13	6	2	4	1	79	8	371
2019	3 to 10 years in current department or agency	20	44	21	10	4	1	0	65	14	828
2019	11 to 20 years in current department or agency	17	47	20	10	3	2	1	66	13	673
2019	More than 20 years in current department or agency	20	45	20	10	4	1	1	66	14	286
2018	Less than 3 years in current department or agency	28	44	15	7	2	4	1	76	9	443
2018	3 to 10 years in current department or agency	15	40	24	10	7	2	0	57	18	575
2018	11 to 20 years in current department or agency	16	34	28	13	5	3	0	52	19	521
2018	More than 20 years in current department or agency	17	38	27	12	4	2	0	56	16	210
2017	Less than 3 years in current department or agency	31	41	15	5	2	6	0	77	7	584
2017	3 to 10 years in current department or agency	18	40	21	12	6	3	0	60	18	747
2017	11 to 20 years in current department or agency	14	39	25	13	6	3	0	55	19	680
2017	More than 20 years in current department or agency	17	37	21	15	5	5	0	57	20	283

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	34	10	2	2	2	0	85	5	372
2019	3 to 10 years in current department or agency	38	39	15	4	2	2	0	78	7	824
2019	11 to 20 years in current department or agency	32	43	14	7	2	2	0	76	9	670
2019	More than 20 years in current department or agency	35	42	11	7	2	2	1	80	9	288
2018	Less than 3 years in current department or agency	50	37	8	4	1	1	0	88	4	435
2018	3 to 10 years in current department or agency	36	43	13	5	2	1	0	80	7	574
2018	11 to 20 years in current department or agency	34	41	16	5	2	2	0	77	7	512
2018	More than 20 years in current department or agency	33	43	16	7	1	0	0	76	8	210
2017	Less than 3 years in current department or agency	51	37	7	2	1	2	1	90	3	583
2017	3 to 10 years in current department or agency	39	39	14	3	2	1	0	80	6	747
2017	11 to 20 years in current department or agency	30	49	11	6	3	2	0	80	8	677
2017	More than 20 years in current department or agency	31	47	17	4	1	1	0	78	5	280

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	32	13	4	0	3	1	82	5	368
2019	3 to 10 years in current department or agency	38	32	20	4	2	3	0	73	6	823
2019	11 to 20 years in current department or agency	34	38	17	5	2	3	1	75	7	674
2019	More than 20 years in current department or agency	39	42	12	2	1	3	0	84	4	286
2018	Less than 3 years in current department or agency	44	34	13	3	2	3	1	82	5	434
2018	3 to 10 years in current department or agency	33	35	20	6	2	4	0	71	8	573
2018	11 to 20 years in current department or agency	28	37	21	7	3	4	1	68	10	516
2018	More than 20 years in current department or agency	32	43	17	5	0	2	0	77	6	210
2017	Less than 3 years in current department or agency	47	29	12	3	1	8	1	82	4	583
2017	3 to 10 years in current department or agency	33	34	19	4	3	6	1	72	8	744
2017	11 to 20 years in current department or agency	28	39	19	5	4	4	1	71	9	680
2017	More than 20 years in current department or agency	33	40	17	4	1	4	1	77	5	279

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	27	4	3	1	0	91	4	369
2019	3 to 10 years in current department or agency	54	34	7	3	2	0	87	6	827
2019	11 to 20 years in current department or agency	46	35	11	5	3	0	82	8	675
2019	More than 20 years in current department or agency	49	35	9	5	1	1	85	5	288
2018	Less than 3 years in current department or agency	63	30	4	2	0	0	94	3	433
2018	3 to 10 years in current department or agency	46	35	12	4	3	0	81	7	571
2018	11 to 20 years in current department or agency	39	41	13	5	2	0	80	6	513
2018	More than 20 years in current department or agency	42	35	13	7	2	0	78	9	209
2017	Less than 3 years in current department or agency	64	30	4	1	1	1	94	2	584
2017	3 to 10 years in current department or agency	45	39	9	4	3	0	84	7	746
2017	11 to 20 years in current department or agency	35	46	10	6	3	1	81	9	679
2017	More than 20 years in current department or agency	39	42	9	5	4	0	81	9	283

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	30	10	5	1	1	83	6	368
2019	3 to 10 years in current department or agency	42	33	13	9	4	0	74	13	829
2019	11 to 20 years in current department or agency	39	32	19	6	4	1	71	10	677
2019	More than 20 years in current department or agency	39	34	14	8	5	0	73	13	287
2018	Less than 3 years in current department or agency	49	36	12	2	1	0	84	3	434
2018	3 to 10 years in current department or agency	36	33	19	6	6	0	69	12	571
2018	11 to 20 years in current department or agency	34	31	21	10	4	0	65	14	515
2018	More than 20 years in current department or agency	31	34	21	8	6	0	65	14	210
2017	Less than 3 years in current department or agency	54	31	9	4	2	1	85	6	583
2017	3 to 10 years in current department or agency	36	35	15	8	5	0	72	13	747
2017	11 to 20 years in current department or agency	26	38	20	11	4	1	64	16	679
2017	More than 20 years in current department or agency	32	36	17	9	6	0	68	15	283

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	37	9	5	1	1	84	7	371
2019	3 to 10 years in current department or agency	36	36	15	9	4	0	72	13	825
2019	11 to 20 years in current department or agency	33	37	18	8	3	0	70	12	673
2019	More than 20 years in current department or agency	35	35	18	8	5	0	70	12	286
2018	Less than 3 years in current department or agency	44	37	14	4	1	0	81	5	435
2018	3 to 10 years in current department or agency	30	37	20	9	4	1	67	13	571
2018	11 to 20 years in current department or agency	29	36	21	11	3	0	65	15	512
2018	More than 20 years in current department or agency	27	39	17	12	6	0	65	18	210
2017	Less than 3 years in current department or agency	50	34	9	5	1	1	85	6	583
2017	3 to 10 years in current department or agency	31	40	15	8	6	0	71	14	748
2017	11 to 20 years in current department or agency	23	37	21	15	4	0	60	19	678
2017	More than 20 years in current department or agency	27	40	15	11	7	0	67	18	283

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	23	15	10	5	1	0	70	15	371
2019	3 to 10 years in current department or agency	37	27	17	10	6	2	0	66	17	827
2019	11 to 20 years in current department or agency	39	27	16	10	5	2	1	68	15	676
2019	More than 20 years in current department or agency	43	26	15	4	7	3	1	73	11	287
2018	Less than 3 years in current department or agency	39	23	19	11	3	4	1	65	15	437
2018	3 to 10 years in current department or agency	35	26	18	10	8	2	0	63	19	575
2018	11 to 20 years in current department or agency	36	29	20	8	6	1	0	66	14	516
2018	More than 20 years in current department or agency	32	31	20	8	6	2	1	65	15	210
2017	Less than 3 years in current department or agency	46	23	14	6	4	6	1	74	11	583
2017	3 to 10 years in current department or agency	36	27	16	8	7	4	1	66	17	749
2017	11 to 20 years in current department or agency	31	30	18	10	6	4	1	64	17	678
2017	More than 20 years in current department or agency	36	30	17	9	4	3	1	69	13	283

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	23	46	32	372
2019	3 to 10 years in current department or agency	11	57	32	830
2019	11 to 20 years in current department or agency	15	58	26	677
2019	More than 20 years in current department or agency	20	52	28	288
2018	Less than 3 years in current department or agency	15	55	30	442
2018	3 to 10 years in current department or agency	15	54	31	575
2018	11 to 20 years in current department or agency	15	57	27	522
2018	More than 20 years in current department or agency	21	53	26	211
2017	Less than 3 years in current department or agency	15	56	29	583
2017	3 to 10 years in current department or agency	15	57	29	748
2017	11 to 20 years in current department or agency	13	57	30	679
2017	More than 20 years in current department or agency	27	47	26	282

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Less than 3 years in current department or agency	0	18	35	11	27	8	81
2019	3 to 10 years in current department or agency	16	22	36	13	5	8	91
2019	11 to 20 years in current department or agency	38	16	25	14	1	7	104
2019	More than 20 years in current department or agency	79	0	3	11	0	6	60
2018	Less than 3 years in current department or agency	2	14	32	11	37	5	81
2018	3 to 10 years in current department or agency	9	24	44	17	1	5	90
2018	11 to 20 years in current department or agency	22	26	29	15	0	7	85
2018	More than 20 years in current department or agency	74	5	5	8	2	5	43
2017	Less than 3 years in current department or agency	2	16	21	11	46	4	76
2017	3 to 10 years in current department or agency	13	27	28	19	4	10	113
2017	11 to 20 years in current department or agency	40	15	13	25	0	7	89
2017	More than 20 years in current department or agency	79	5	4	8	3	0	73

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	31	50	11	5	2	1	82	7	371
2019	3 to 10 years in current department or agency	32	49	11	5	1	1	82	7	829
2019	11 to 20 years in current department or agency	38	49	7	3	1	1	89	4	677
2019	More than 20 years in current department or agency	43	44	7	4	0	2	88	4	288

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	20	9	2	1	4	1	88	3	372
2019	3 to 10 years in current department or agency	55	27	10	2	1	4	1	86	3	829
2019	11 to 20 years in current department or agency	51	29	10	3	1	4	2	85	4	676
2019	More than 20 years in current department or agency	54	27	10	3	1	3	2	85	5	288

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	8	92	372
2019	3 to 10 years in current department or agency	8	92	828
2019	11 to 20 years in current department or agency	11	89	676
2019	More than 20 years in current department or agency	4	96	287
2018	Less than 3 years in current department or agency	8	92	443
2018	3 to 10 years in current department or agency	9	91	578
2018	11 to 20 years in current department or agency	10	90	520
2018	More than 20 years in current department or agency	10	90	209

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	63	37	60
2019	11 to 20 years in current department or agency	54	46	70
2018	Less than 3 years in current department or agency	60	40	38
2018	3 to 10 years in current department or agency	47	53	59
2018	11 to 20 years in current department or agency	47	53	52
2018	More than 20 years in current department or agency	50	50	19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	70	30	27
2019	3 to 10 years in current department or agency	45	55	60
2019	11 to 20 years in current department or agency	58	42	70
2019	More than 20 years in current department or agency	51	49	11
2018	Less than 3 years in current department or agency	28	72	38
2018	3 to 10 years in current department or agency	51	49	59
2018	11 to 20 years in current department or agency	73	27	52
2018	More than 20 years in current department or agency	72	28	19

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	8	92	70
2018	Less than 3 years in current department or agency	12	88	38

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	27
2019	3 to 10 years in current department or agency	100	60
2019	11 to 20 years in current department or agency	100	70
2019	More than 20 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	38
2018	3 to 10 years in current department or agency	100	59
2018	11 to 20 years in current department or agency	100	52
2018	More than 20 years in current department or agency	100	19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	27
2019	11 to 20 years in current department or agency	7	93	70
2018	11 to 20 years in current department or agency	0	100	52

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	More than 20 years in current department or agency	0	100	19

Question 59g. From whom did you experience harassment on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	7	93	60
2019	More than 20 years in current department or agency	0	100	11
2018	More than 20 years in current department or agency	0	100	19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	59
2019	11 to 20 years in current department or agency	32	68	70
2018	Less than 3 years in current department or agency	37	63	37
2018	3 to 10 years in current department or agency	46	54	59
2018	11 to 20 years in current department or agency	35	65	52
2018	More than 20 years in current department or agency	32	68	19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	31	69	27
2019	3 to 10 years in current department or agency	38	62	59
2019	11 to 20 years in current department or agency	37	63	70
2019	More than 20 years in current department or agency	42	58	11
2018	Less than 3 years in current department or agency	31	69	37
2018	3 to 10 years in current department or agency	33	67	59
2018	11 to 20 years in current department or agency	37	63	52
2018	More than 20 years in current department or agency	37	63	19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	44	56	59
2019	11 to 20 years in current department or agency	54	46	70
2018	Less than 3 years in current department or agency	30	70	37
2018	3 to 10 years in current department or agency	42	58	59
2018	11 to 20 years in current department or agency	43	57	52
2018	More than 20 years in current department or agency	63	37	19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	41	59	59
2019	11 to 20 years in current department or agency	30	70	70
2018	Less than 3 years in current department or agency	26	74	37
2018	3 to 10 years in current department or agency	45	55	59
2018	11 to 20 years in current department or agency	33	67	52
2018	More than 20 years in current department or agency	26	74	19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	31	69	59
2019	11 to 20 years in current department or agency	35	65	70
2018	Less than 3 years in current department or agency	29	71	37
2018	3 to 10 years in current department or agency	32	68	59
2018	11 to 20 years in current department or agency	44	56	52
2018	More than 20 years in current department or agency	43	57	19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	70	30	27
2019	3 to 10 years in current department or agency	46	54	59
2019	11 to 20 years in current department or agency	42	58	70
2019	More than 20 years in current department or agency	57	43	11
2018	Less than 3 years in current department or agency	40	60	37
2018	3 to 10 years in current department or agency	40	60	59
2018	11 to 20 years in current department or agency	56	44	52
2018	More than 20 years in current department or agency	39	61	19

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	29	71	59
2019	11 to 20 years in current department or agency	17	83	70
2018	Less than 3 years in current department or agency	18	82	37
2018	3 to 10 years in current department or agency	30	70	59
2018	11 to 20 years in current department or agency	27	73	52
2018	More than 20 years in current department or agency	42	58	19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	59
2019	More than 20 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	37
2018	3 to 10 years in current department or agency	100	59
2018	11 to 20 years in current department or agency	100	52
2018	More than 20 years in current department or agency	100	19

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	8	92	70
2018	3 to 10 years in current department or agency	22	78	59
2018	11 to 20 years in current department or agency	12	88	52

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	52	48	59
2019	11 to 20 years in current department or agency	52	48	70
2018	Less than 3 years in current department or agency	25	75	37
2018	3 to 10 years in current department or agency	44	56	59
2018	11 to 20 years in current department or agency	53	47	52
2018	More than 20 years in current department or agency	50	50	19

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	59
2019	11 to 20 years in current department or agency	17	83	70
2018	Less than 3 years in current department or agency	18	82	37
2018	3 to 10 years in current department or agency	23	77	59
2018	11 to 20 years in current department or agency	16	84	52
2018	More than 20 years in current department or agency	38	62	19

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	11	89	59
2019	11 to 20 years in current department or agency	18	82	70
2018	3 to 10 years in current department or agency	12	88	59
2018	11 to 20 years in current department or agency	14	86	52

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	59
2019	11 to 20 years in current department or agency	55	45	70
2018	Less than 3 years in current department or agency	64	36	37
2018	3 to 10 years in current department or agency	53	47	59
2018	11 to 20 years in current department or agency	43	57	52
2018	More than 20 years in current department or agency	79	21	19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	28	72	59
2019	11 to 20 years in current department or agency	23	77	70
2018	Less than 3 years in current department or agency	28	72	37
2018	3 to 10 years in current department or agency	26	74	59
2018	11 to 20 years in current department or agency	22	78	52
2018	More than 20 years in current department or agency	30	70	19

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	59
2019	11 to 20 years in current department or agency	17	83	70
2018	3 to 10 years in current department or agency	22	78	59
2018	11 to 20 years in current department or agency	19	81	52

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	59
2019	11 to 20 years in current department or agency	20	80	70
2018	3 to 10 years in current department or agency	19	81	59
2018	11 to 20 years in current department or agency	33	67	52

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	8	92	59

Question 61f. What action(s) did you take to address the harassment you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	27
2019	More than 20 years in current department or agency	0	100	11

Question 61g. What action(s) did you take to address the harassment you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	9	91	59
2019	11 to 20 years in current department or agency	9	91	70

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	13	87	59
2019	11 to 20 years in current department or agency	14	86	70
2018	11 to 20 years in current department or agency	13	87	52

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	26	74	59
2019	11 to 20 years in current department or agency	34	66	70
2018	3 to 10 years in current department or agency	36	64	59
2018	11 to 20 years in current department or agency	29	71	52

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? The individual left or changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11
2018	3 to 10 years in current department or agency	8	92	56
2018	11 to 20 years in current department or agency	11	89	50

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? I changed jobs.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	17	83	27
2018	11 to 20 years in current department or agency	0	100	50
2018	More than 20 years in current department or agency	0	100	17

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? I was too distraught.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	More than 20 years in current department or agency	0	100	11

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? I was advised against filing a complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	21	79	27
2018	3 to 10 years in current department or agency	9	91	56
2018	11 to 20 years in current department or agency	15	85	50

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	27
2018	Less than 3 years in current department or agency	100	37
2018	11 to 20 years in current department or agency	100	50

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? I did not believe it would make a difference.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	41	59	27
2019	More than 20 years in current department or agency	51	49	11
2018	Less than 3 years in current department or agency	36	64	37
2018	3 to 10 years in current department or agency	57	43	56
2018	11 to 20 years in current department or agency	53	47	50
2018	More than 20 years in current department or agency	33	67	17

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? I intend to file a grievance or a formal complaint but I have not done so yet.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	27
2019	More than 20 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	37

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	11	89	372
2019	3 to 10 years in current department or agency	11	89	827
2019	11 to 20 years in current department or agency	14	86	676
2019	More than 20 years in current department or agency	8	92	288

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	13	18	3	3	25	11	61	11	371
2019	3 to 10 years in current department or agency	16	12	23	6	4	31	9	46	17	828
2019	11 to 20 years in current department or agency	16	14	18	7	5	32	7	49	20	676
2019	More than 20 years in current department or agency	20	19	23	3	3	25	7	56	10	288
2018	Less than 3 years in current department or agency	16	16	17	2	2	35	11	61	7	442
2018	3 to 10 years in current department or agency	15	12	24	6	4	34	6	44	17	575
2018	11 to 20 years in current department or agency	14	15	22	7	7	28	7	45	22	519
2018	More than 20 years in current department or agency	16	21	24	5	5	25	5	51	15	209
2017	Less than 3 years in current department or agency	16	11	12	2	1	45	13	63	9	583
2017	3 to 10 years in current department or agency	15	15	22	6	4	27	11	48	16	749
2017	11 to 20 years in current department or agency	12	14	23	7	6	31	8	42	21	680
2017	More than 20 years in current department or agency	13	22	19	6	4	33	4	55	15	283

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	25	17	3	3	9	2	74	7	372
2019	3 to 10 years in current department or agency	29	27	22	5	3	14	1	66	9	827
2019	11 to 20 years in current department or agency	31	31	17	6	4	10	0	69	12	676
2019	More than 20 years in current department or agency	32	34	20	2	2	9	1	73	4	287
2018	Less than 3 years in current department or agency	30	28	23	2	2	13	1	68	5	440
2018	3 to 10 years in current department or agency	26	24	27	7	4	11	2	57	13	575
2018	11 to 20 years in current department or agency	21	32	22	9	4	11	1	60	15	520
2018	More than 20 years in current department or agency	23	32	20	9	5	11	1	61	16	209
2017	Less than 3 years in current department or agency	33	26	15	3	1	20	3	76	5	583
2017	3 to 10 years in current department or agency	26	29	22	5	4	12	1	64	11	749
2017	11 to 20 years in current department or agency	22	32	21	7	5	12	1	62	14	680
2017	More than 20 years in current department or agency	22	34	21	7	4	12	1	63	13	282

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	3	97	372
2019	3 to 10 years in current department or agency	6	94	828
2019	11 to 20 years in current department or agency	5	95	674
2019	More than 20 years in current department or agency	3	97	288
2018	Less than 3 years in current department or agency	2	98	443
2018	3 to 10 years in current department or agency	6	94	576
2018	11 to 20 years in current department or agency	5	95	520
2018	More than 20 years in current department or agency	6	94	209

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	37	63	47
2019	11 to 20 years in current department or agency	44	56	35
2018	Less than 3 years in current department or agency	52	48	12
2018	3 to 10 years in current department or agency	29	71	30
2018	11 to 20 years in current department or agency	19	81	26
2018	More than 20 years in current department or agency	37	63	13

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	83	17	47
2019	11 to 20 years in current department or agency	75	25	35
2018	3 to 10 years in current department or agency	70	30	30
2018	11 to 20 years in current department or agency	78	22	26

Question 67c. From whom did you experience discrimination on the job? Individuals working for me
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	35
2018	3 to 10 years in current department or agency	100	30
2018	More than 20 years in current department or agency	100	13

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	47
2019	11 to 20 years in current department or agency	100	35
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	30
2018	11 to 20 years in current department or agency	100	26
2018	More than 20 years in current department or agency	100	13

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11
2018	More than 20 years in current department or agency	0	100	13

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)
Survey year	Demographic	No (%)	Total responses
2019	11 to 20 years in current department or agency	100	35
2018	Less than 3 years in current department or agency	100	12
2018	11 to 20 years in current department or agency	100	26

Question 67g. From whom did you experience discrimination on the job? Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11
2018	More than 20 years in current department or agency	0	100	13

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	24	76	46
2019	11 to 20 years in current department or agency	28	72	34
2018	11 to 20 years in current department or agency	22	78	26

Question 68b. Please indicate the type of discrimination you experienced. National or ethnic origin
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	16	84	46
2019	11 to 20 years in current department or agency	36	64	34
2018	3 to 10 years in current department or agency	26	74	30
2018	11 to 20 years in current department or agency	29	71	26

Question 68d. Please indicate the type of discrimination you experienced. Religion
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	12
2018	More than 20 years in current department or agency	100	13

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	21	79	46
2019	11 to 20 years in current department or agency	20	80	34
2018	More than 20 years in current department or agency	54	46	13

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	50	50	46
2019	11 to 20 years in current department or agency	33	67	34
2018	3 to 10 years in current department or agency	59	41	30
2018	11 to 20 years in current department or agency	19	81	26

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	46
2018	Less than 3 years in current department or agency	100	12
2018	More than 20 years in current department or agency	100	13

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	3 to 10 years in current department or agency	100	46
2018	11 to 20 years in current department or agency	100	26
2018	More than 20 years in current department or agency	100	13

Question 68i. Please indicate the type of discrimination you experienced. Marital status
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2018	Less than 3 years in current department or agency	100	12
2018	More than 20 years in current department or agency	100	13

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	46
2019	11 to 20 years in current department or agency	18	82	34
2018	Less than 3 years in current department or agency	0	100	12
2018	3 to 10 years in current department or agency	15	85	30

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	46
2019	11 to 20 years in current department or agency	100	34
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	30
2018	11 to 20 years in current department or agency	100	26
2018	More than 20 years in current department or agency	100	13

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11
2019	11 to 20 years in current department or agency	17	83	34
2018	Less than 3 years in current department or agency	0	100	12

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year	Demographic	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	46
2019	11 to 20 years in current department or agency	100	34
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	30
2018	11 to 20 years in current department or agency	100	26
2018	More than 20 years in current department or agency	100	13

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	15	85	46
2019	11 to 20 years in current department or agency	18	82	34
2018	3 to 10 years in current department or agency	18	82	30
2018	11 to 20 years in current department or agency	29	71	26

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	22	78	46
2019	11 to 20 years in current department or agency	36	64	34
2018	3 to 10 years in current department or agency	15	85	30

Question 69b. What action(s) did you take to address the discrimination you experienced? I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	11 to 20 years in current department or agency	19	81	34

Question 69e. What action(s) did you take to address the discrimination you experienced? I used an informal conflict resolution process.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	11
2019	11 to 20 years in current department or agency	100	34
2018	3 to 10 years in current department or agency	100	30
2018	11 to 20 years in current department or agency	100	26

Question 69f. What action(s) did you take to address the discrimination you experienced? I filed a grievance or formal complaint.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11
2018	Less than 3 years in current department or agency	0	100	12

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	11
2019	11 to 20 years in current department or agency	0	100	34

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	66	34	46
2019	11 to 20 years in current department or agency	47	53	34
2018	Less than 3 years in current department or agency	53	47	12
2018	3 to 10 years in current department or agency	56	44	30
2018	11 to 20 years in current department or agency	60	40	26
2018	More than 20 years in current department or agency	39	61	13

Question 70a. Why did you not file a grievance or formal complaint about the discrimination you experienced? The issue was resolved.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	10
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	29

Question 70c. Why did you not file a grievance or formal complaint about the discrimination you experienced? The behaviour stopped.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	10
2018	3 to 10 years in current department or agency	100	29
2018	More than 20 years in current department or agency	100	12

Question 70d. Why did you not file a grievance or formal complaint about the discrimination you experienced? The individual apologized.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	10
2018	3 to 10 years in current department or agency	0	100	29

Question 70e. Why did you not file a grievance or formal complaint about the discrimination you experienced? Management intervened.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	10
2018	3 to 10 years in current department or agency	100	29
2018	More than 20 years in current department or agency	100	12

Question 70i. Why did you not file a grievance or formal complaint about the discrimination you experienced? I was too distraught.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	10
2018	3 to 10 years in current department or agency	100	29
2018	11 to 20 years in current department or agency	100	25

Question 70m. Why did you not file a grievance or formal complaint about the discrimination you experienced? Someone threatened me.
Survey year	Demographic	No (%)	Total responses
2019	Less than 3 years in current department or agency	100	10
2018	Less than 3 years in current department or agency	100	12
2018	3 to 10 years in current department or agency	100	29
2018	11 to 20 years in current department or agency	100	25
2018	More than 20 years in current department or agency	100	12

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	7	93	371
2019	3 to 10 years in current department or agency	7	93	826
2019	11 to 20 years in current department or agency	7	93	674
2019	More than 20 years in current department or agency	5	95	288

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	13	18	2	1	29	10	65	5	371
2019	3 to 10 years in current department or agency	17	13	22	3	3	34	9	52	9	827
2019	11 to 20 years in current department or agency	19	14	20	3	3	34	8	56	10	672
2019	More than 20 years in current department or agency	19	15	23	4	1	30	7	55	9	286
2018	Less than 3 years in current department or agency	17	15	18	1	1	36	12	61	4	441
2018	3 to 10 years in current department or agency	15	12	26	3	3	36	6	46	9	574
2018	11 to 20 years in current department or agency	14	16	26	3	3	32	7	48	10	523
2018	More than 20 years in current department or agency	16	17	26	3	3	32	3	51	9	210
2017	Less than 3 years in current department or agency	15	11	12	0	1	49	11	65	4	584
2017	3 to 10 years in current department or agency	13	15	22	2	2	35	9	52	7	747
2017	11 to 20 years in current department or agency	12	15	24	4	2	37	7	47	10	680
2017	More than 20 years in current department or agency	15	18	21	3	2	37	5	56	8	282

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	25	16	2	0	11	1	79	3	371
2019	3 to 10 years in current department or agency	32	27	21	3	3	13	2	69	7	827
2019	11 to 20 years in current department or agency	33	30	18	4	2	11	1	72	7	673
2019	More than 20 years in current department or agency	30	33	19	4	2	10	1	72	7	287
2018	Less than 3 years in current department or agency	33	26	21	1	1	16	2	71	3	442
2018	3 to 10 years in current department or agency	26	26	26	4	2	14	1	62	8	573
2018	11 to 20 years in current department or agency	23	29	24	6	1	15	1	62	9	522
2018	More than 20 years in current department or agency	24	32	23	4	3	14	0	65	8	210
2017	Less than 3 years in current department or agency	30	25	14	1	1	25	3	78	3	583
2017	3 to 10 years in current department or agency	27	28	20	4	2	17	1	68	7	748
2017	11 to 20 years in current department or agency	23	31	22	5	3	16	1	64	9	679
2017	More than 20 years in current department or agency	22	36	19	3	2	17	1	71	6	281

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	27	20	8	5	0	1	66	13	369
2019	3 to 10 years in current department or agency	47	31	13	5	4	0	1	79	8	830
2019	11 to 20 years in current department or agency	49	30	12	5	3	0	1	80	8	675
2019	More than 20 years in current department or agency	57	23	11	3	5	0	1	80	9	288
2018	Less than 3 years in current department or agency	37	28	19	9	6	0	0	65	16	443
2018	3 to 10 years in current department or agency	43	28	17	6	5	0	1	72	11	576
2018	11 to 20 years in current department or agency	44	29	14	7	4	0	1	75	11	521
2018	More than 20 years in current department or agency	43	31	16	5	3	0	1	75	8	210
2017	Less than 3 years in current department or agency	42	31	13	7	5	1	2	74	12	583
2017	3 to 10 years in current department or agency	42	31	14	6	5	1	2	75	11	745
2017	11 to 20 years in current department or agency	43	31	14	7	3	0	1	75	11	678
2017	More than 20 years in current department or agency	45	28	14	7	2	0	3	75	10	282

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	25	26	31	10	8	0	0	51	18	371
2019	3 to 10 years in current department or agency	18	30	28	14	9	0	0	48	23	828
2019	11 to 20 years in current department or agency	15	30	28	17	10	0	1	45	27	674
2019	More than 20 years in current department or agency	13	31	29	19	8	0	0	45	27	287
2018	Less than 3 years in current department or agency	20	30	29	13	7	2	0	51	20	444
2018	3 to 10 years in current department or agency	12	29	29	16	13	0	0	41	30	577
2018	11 to 20 years in current department or agency	9	26	31	21	12	0	0	36	33	521
2018	More than 20 years in current department or agency	11	30	27	21	10	0	0	41	31	210
2017	Less than 3 years in current department or agency	26	31	24	12	6	0	0	58	18	584
2017	3 to 10 years in current department or agency	13	29	27	18	12	0	1	43	30	746
2017	11 to 20 years in current department or agency	12	27	30	19	11	0	1	39	31	678
2017	More than 20 years in current department or agency	15	26	32	19	7	0	0	41	26	283

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	29	19	11	4	0	1	66	15	371
2019	3 to 10 years in current department or agency	26	36	24	9	4	0	1	62	14	829
2019	11 to 20 years in current department or agency	22	36	24	10	6	0	1	59	16	668
2019	More than 20 years in current department or agency	17	39	27	10	5	0	1	57	15	286
2018	Less than 3 years in current department or agency	29	35	20	7	4	2	2	68	12	443
2018	3 to 10 years in current department or agency	21	31	24	16	7	0	1	53	23	574
2018	11 to 20 years in current department or agency	15	29	27	19	8	0	1	45	28	521
2018	More than 20 years in current department or agency	11	36	34	11	6	0	2	48	17	210
2017	Less than 3 years in current department or agency	36	34	16	8	5	0	1	71	13	581
2017	3 to 10 years in current department or agency	20	33	24	13	7	0	2	55	20	747
2017	11 to 20 years in current department or agency	17	32	25	19	6	0	2	50	25	676
2017	More than 20 years in current department or agency	17	32	29	15	5	0	2	50	20	282

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	23	26	12	11	0	0	49	24	370
2019	3 to 10 years in current department or agency	19	27	24	16	13	0	0	46	29	828
2019	11 to 20 years in current department or agency	12	26	26	20	15	0	1	39	36	673
2019	More than 20 years in current department or agency	12	27	24	20	16	0	0	39	36	288
2018	Less than 3 years in current department or agency	24	29	20	15	10	2	1	54	25	443
2018	3 to 10 years in current department or agency	15	23	24	19	17	1	1	38	37	574
2018	11 to 20 years in current department or agency	12	19	24	23	20	1	1	31	44	517
2018	More than 20 years in current department or agency	9	24	25	25	17	0	0	33	42	209
2017	Less than 3 years in current department or agency	31	31	16	10	10	1	1	63	21	583
2017	3 to 10 years in current department or agency	13	26	24	20	14	1	2	40	35	747
2017	11 to 20 years in current department or agency	12	24	26	21	14	1	1	37	36	679
2017	More than 20 years in current department or agency	14	22	25	28	10	0	1	37	38	283

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	26	13	7	3	0	1	77	10	367
2019	3 to 10 years in current department or agency	42	30	17	6	4	0	2	74	9	825
2019	11 to 20 years in current department or agency	38	33	13	6	6	0	3	74	12	670
2019	More than 20 years in current department or agency	40	28	17	8	4	0	4	70	12	286
2018	Less than 3 years in current department or agency	45	27	14	5	4	2	2	75	10	442
2018	3 to 10 years in current department or agency	39	26	17	9	6	0	3	67	16	575
2018	11 to 20 years in current department or agency	31	31	18	9	5	0	6	66	15	518
2018	More than 20 years in current department or agency	37	26	19	10	5	0	3	65	15	210
2017	Less than 3 years in current department or agency	48	29	11	5	3	1	4	80	8	583
2017	3 to 10 years in current department or agency	35	30	16	7	6	1	6	69	14	749
2017	11 to 20 years in current department or agency	31	31	17	10	4	1	6	66	16	678
2017	More than 20 years in current department or agency	29	33	23	7	2	0	5	65	10	283

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	29	18	9	5	1	1	68	14	369
2019	3 to 10 years in current department or agency	33	30	20	10	7	0	0	63	17	827
2019	11 to 20 years in current department or agency	28	35	21	8	7	0	1	63	15	674
2019	More than 20 years in current department or agency	34	32	19	7	8	0	0	67	14	287
2018	Less than 3 years in current department or agency	36	30	22	7	4	1	0	66	11	443
2018	3 to 10 years in current department or agency	28	32	19	12	10	0	0	60	22	576
2018	11 to 20 years in current department or agency	25	29	24	14	7	1	1	55	21	521
2018	More than 20 years in current department or agency	25	37	20	10	7	0	1	62	18	210
2017	Less than 3 years in current department or agency	41	31	17	7	3	0	0	73	10	583
2017	3 to 10 years in current department or agency	28	31	20	14	7	0	1	59	21	747
2017	11 to 20 years in current department or agency	24	35	24	11	6	0	1	59	16	676
2017	More than 20 years in current department or agency	26	35	25	10	3	0	0	61	14	281

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	30	21	6	2	1	0	71	8	371
2019	3 to 10 years in current department or agency	26	35	26	8	4	1	0	61	13	826
2019	11 to 20 years in current department or agency	23	36	25	10	5	0	1	60	15	674
2019	More than 20 years in current department or agency	29	37	18	11	4	0	0	66	15	287
2018	Less than 3 years in current department or agency	28	35	22	7	4	3	1	66	11	439
2018	3 to 10 years in current department or agency	20	31	28	13	7	0	1	52	20	576
2018	11 to 20 years in current department or agency	15	35	29	14	6	0	1	51	20	520
2018	More than 20 years in current department or agency	19	34	30	11	6	0	0	53	17	208
2017	Less than 3 years in current department or agency	39	32	16	8	3	1	1	73	11	583
2017	3 to 10 years in current department or agency	18	37	24	13	6	1	1	56	20	747
2017	11 to 20 years in current department or agency	18	32	26	15	7	1	1	51	22	676
2017	More than 20 years in current department or agency	18	32	27	14	6	1	1	52	21	281

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	33	23	10	4	1	0	62	14	371
2019	3 to 10 years in current department or agency	17	33	27	14	8	0	0	51	22	826
2019	11 to 20 years in current department or agency	16	34	26	17	6	1	1	51	23	675
2019	More than 20 years in current department or agency	16	38	25	14	6	0	0	54	20	287
2018	Less than 3 years in current department or agency	25	31	26	8	6	2	1	58	15	436
2018	3 to 10 years in current department or agency	13	30	27	18	12	0	1	43	30	577
2018	11 to 20 years in current department or agency	9	29	27	23	12	1	0	38	35	518
2018	More than 20 years in current department or agency	11	35	26	18	10	0	0	46	28	208
2017	Less than 3 years in current department or agency	30	35	20	11	4	1	0	65	15	584
2017	3 to 10 years in current department or agency	12	31	28	18	10	0	1	44	28	744
2017	11 to 20 years in current department or agency	10	27	29	22	11	1	1	38	33	677
2017	More than 20 years in current department or agency	14	31	30	16	10	0	0	45	25	280

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	36	32	17	9	5	1	1	70	14	370
2019	3 to 10 years in current department or agency	27	32	21	13	7	0	0	59	19	826
2019	11 to 20 years in current department or agency	26	33	24	11	5	0	1	60	16	673
2019	More than 20 years in current department or agency	31	35	17	11	4	0	1	67	15	286
2018	Less than 3 years in current department or agency	31	32	19	12	4	0	1	64	16	436
2018	3 to 10 years in current department or agency	21	31	26	13	9	0	1	52	22	576
2018	11 to 20 years in current department or agency	16	33	26	16	8	0	1	50	24	520
2018	More than 20 years in current department or agency	18	43	19	12	8	0	0	61	20	209
2017	Less than 3 years in current department or agency	31	34	20	9	5	0	1	66	14	584
2017	3 to 10 years in current department or agency	22	33	23	13	8	0	1	55	21	747
2017	11 to 20 years in current department or agency	18	32	25	13	9	1	1	52	23	677
2017	More than 20 years in current department or agency	25	33	22	12	7	0	1	58	19	281

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	27	11	7	4	1	1	78	11	369
2019	3 to 10 years in current department or agency	35	30	17	10	7	0	1	65	17	825
2019	11 to 20 years in current department or agency	33	31	18	11	6	1	1	65	18	673
2019	More than 20 years in current department or agency	41	30	14	8	8	0	0	70	16	286

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	31	18	6	1	0	1	75	6	369
2019	3 to 10 years in current department or agency	35	37	16	7	3	0	1	73	11	826
2019	11 to 20 years in current department or agency	26	35	22	10	6	1	1	62	16	672
2019	More than 20 years in current department or agency	31	40	17	7	3	1	1	73	10	284
2018	Less than 3 years in current department or agency	33	35	19	7	5	0	0	70	11	434
2018	3 to 10 years in current department or agency	31	36	19	9	4	0	1	68	14	575
2018	11 to 20 years in current department or agency	24	26	27	15	6	0	2	51	21	520
2018	More than 20 years in current department or agency	24	37	24	10	5	0	0	61	15	206
2017	Less than 3 years in current department or agency	40	34	14	7	3	1	0	76	10	583
2017	3 to 10 years in current department or agency	28	33	23	10	3	1	1	63	13	745
2017	11 to 20 years in current department or agency	25	28	25	13	6	1	2	55	19	676
2017	More than 20 years in current department or agency	23	34	21	13	7	1	0	58	21	280

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	19	10	4	1	1	85	5	371
2019	3 to 10 years in current department or agency	63	23	8	3	2	1	87	4	823
2019	11 to 20 years in current department or agency	58	25	10	3	2	1	85	4	672
2019	More than 20 years in current department or agency	61	29	8	1	0	1	91	1	284
2018	Less than 3 years in current department or agency	65	20	9	3	1	1	87	4	437
2018	3 to 10 years in current department or agency	59	27	8	3	2	2	87	5	577
2018	11 to 20 years in current department or agency	57	27	8	3	1	2	86	5	515
2018	More than 20 years in current department or agency	60	27	10	3	0	1	87	3	209
2017	Less than 3 years in current department or agency	64	22	9	2	1	2	88	3	584
2017	3 to 10 years in current department or agency	63	22	9	2	1	2	87	4	749
2017	11 to 20 years in current department or agency	59	26	8	2	2	2	88	4	680
2017	More than 20 years in current department or agency	60	25	10	3	0	1	87	3	283

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	84	7	4	1	1	0	3	94	2	368
2019	3 to 10 years in current department or agency	77	10	4	1	1	0	7	94	2	822
2019	11 to 20 years in current department or agency	74	13	4	1	0	1	8	94	1	670
2019	More than 20 years in current department or agency	82	9	2	0	1	1	5	97	1	286
2018	Less than 3 years in current department or agency	79	10	5	1	1	0	3	92	2	436
2018	3 to 10 years in current department or agency	78	12	3	1	1	0	4	95	2	574
2018	11 to 20 years in current department or agency	76	13	3	2	1	1	4	94	3	519
2018	More than 20 years in current department or agency	78	13	3	1	0	1	3	95	2	208

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	7	4	2	2	0	2	91	5	370
2019	3 to 10 years in current department or agency	79	10	5	2	2	0	2	91	4	823
2019	11 to 20 years in current department or agency	74	11	7	2	3	1	2	87	5	674
2019	More than 20 years in current department or agency	82	9	4	1	2	0	2	93	3	287
2018	Less than 3 years in current department or agency	80	10	4	0	1	1	3	94	2	436
2018	3 to 10 years in current department or agency	74	12	6	2	2	1	3	89	5	575
2018	11 to 20 years in current department or agency	70	12	6	3	2	2	3	88	6	518
2018	More than 20 years in current department or agency	78	7	7	2	3	2	1	88	5	209
2017	Less than 3 years in current department or agency	84	7	2	1	1	1	3	95	3	584
2017	3 to 10 years in current department or agency	78	10	4	2	3	1	3	90	5	748
2017	11 to 20 years in current department or agency	73	13	6	3	3	1	2	88	6	679
2017	More than 20 years in current department or agency	83	7	4	2	2	1	2	92	4	283

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	22	7	2	2	0	2	90	3	370
2019	3 to 10 years in current department or agency	53	29	11	3	2	0	1	84	5	826
2019	11 to 20 years in current department or agency	50	33	11	3	2	1	1	84	5	675
2019	More than 20 years in current department or agency	53	32	10	3	1	0	1	86	4	286
2018	Less than 3 years in current department or agency	64	23	8	2	1	0	1	89	3	442
2018	3 to 10 years in current department or agency	53	29	9	4	3	0	1	83	7	577
2018	11 to 20 years in current department or agency	48	33	11	4	2	0	1	83	6	521
2018	More than 20 years in current department or agency	49	33	13	4	2	0	0	82	5	211
2017	Less than 3 years in current department or agency	68	21	6	2	1	0	2	91	3	580
2017	3 to 10 years in current department or agency	53	29	11	3	2	1	2	84	5	749
2017	11 to 20 years in current department or agency	50	34	10	4	1	0	1	85	5	679
2017	More than 20 years in current department or agency	49	34	11	3	2	0	1	84	5	282

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	16	6	3	2	1	2	89	5	370
2019	3 to 10 years in current department or agency	58	22	11	4	3	0	1	82	8	822
2019	11 to 20 years in current department or agency	56	22	12	5	4	1	0	79	9	670
2019	More than 20 years in current department or agency	61	18	12	6	3	0	0	79	9	286
2018	Less than 3 years in current department or agency	70	16	8	2	2	0	1	87	5	442
2018	3 to 10 years in current department or agency	52	24	13	4	5	0	1	77	10	575
2018	11 to 20 years in current department or agency	50	25	11	9	5	0	1	75	14	520
2018	More than 20 years in current department or agency	48	23	15	10	4	0	0	71	14	211
2017	Less than 3 years in current department or agency	75	13	6	2	2	0	2	90	4	582
2017	3 to 10 years in current department or agency	56	23	9	4	5	0	2	81	9	748
2017	11 to 20 years in current department or agency	51	23	13	8	4	0	1	75	12	680
2017	More than 20 years in current department or agency	54	26	11	5	3	0	0	81	8	282

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	10	4	1	1	0	17	93	2	369
2019	3 to 10 years in current department or agency	57	12	5	1	1	0	24	91	3	823
2019	11 to 20 years in current department or agency	54	15	6	1	0	1	23	90	2	671
2019	More than 20 years in current department or agency	55	16	9	1	1	1	17	87	3	285
2018	Less than 3 years in current department or agency	58	10	3	0	0	0	28	94	1	439
2018	3 to 10 years in current department or agency	53	12	4	2	1	0	27	90	4	574
2018	11 to 20 years in current department or agency	48	17	7	2	1	0	25	87	3	513
2018	More than 20 years in current department or agency	51	21	8	1	1	0	18	87	3	211
2017	Less than 3 years in current department or agency	64	6	2	1	1	0	27	96	1	582
2017	3 to 10 years in current department or agency	55	14	4	2	0	0	25	92	3	747
2017	11 to 20 years in current department or agency	50	14	7	1	0	0	28	89	1	677
2017	More than 20 years in current department or agency	49	16	9	2	1	0	24	86	3	283

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	77	16	3	1	1	0	3	96	1	368
2019	3 to 10 years in current department or agency	68	18	6	2	1	0	5	92	2	823
2019	11 to 20 years in current department or agency	66	21	6	1	1	1	5	92	2	668
2019	More than 20 years in current department or agency	72	16	5	1	1	2	4	93	2	286
2018	Less than 3 years in current department or agency	70	19	6	1	0	0	4	92	1	441
2018	3 to 10 years in current department or agency	69	17	8	1	1	0	4	90	2	575
2018	11 to 20 years in current department or agency	63	21	6	1	1	1	7	92	2	519
2018	More than 20 years in current department or agency	75	17	3	0	1	0	4	96	1	208
2017	Less than 3 years in current department or agency	78	12	3	1	0	1	5	95	1	582
2017	3 to 10 years in current department or agency	65	18	7	2	1	1	7	90	3	746
2017	11 to 20 years in current department or agency	65	20	6	2	1	1	7	91	3	675
2017	More than 20 years in current department or agency	69	17	6	1	0	0	7	92	2	283

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	17	10	3	4	1	1	82	7	369
2019	3 to 10 years in current department or agency	62	21	8	2	5	0	2	85	7	826
2019	11 to 20 years in current department or agency	63	22	7	4	1	1	2	88	5	670
2019	More than 20 years in current department or agency	76	14	6	0	1	0	2	93	1	287
2018	Less than 3 years in current department or agency	49	20	14	7	9	0	1	70	16	443
2018	3 to 10 years in current department or agency	57	24	10	4	4	1	1	83	7	576
2018	11 to 20 years in current department or agency	56	26	9	4	3	0	1	84	7	521
2018	More than 20 years in current department or agency	69	21	7	1	1	0	1	91	2	210
2017	Less than 3 years in current department or agency	48	21	12	9	8	0	2	71	17	584
2017	3 to 10 years in current department or agency	53	25	9	4	5	1	2	81	10	749
2017	11 to 20 years in current department or agency	53	29	9	3	3	1	2	84	6	680
2017	More than 20 years in current department or agency	62	23	10	1	1	1	2	88	2	282

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	25	10	3	1	1	2	86	4	370
2019	3 to 10 years in current department or agency	62	24	8	3	1	0	2	88	4	826
2019	11 to 20 years in current department or agency	58	24	11	3	1	0	2	84	5	673
2019	More than 20 years in current department or agency	62	22	11	1	1	0	2	86	2	287
2018	Less than 3 years in current department or agency	56	28	11	2	1	0	2	85	4	442
2018	3 to 10 years in current department or agency	57	26	10	3	1	0	2	85	5	577
2018	11 to 20 years in current department or agency	51	32	10	4	1	0	2	85	5	519
2018	More than 20 years in current department or agency	59	27	10	2	0	0	1	87	2	210
2017	Less than 3 years in current department or agency	61	24	8	3	1	0	2	88	3	581
2017	3 to 10 years in current department or agency	55	28	10	2	1	0	3	86	4	748
2017	11 to 20 years in current department or agency	55	27	11	2	1	0	3	85	4	679
2017	More than 20 years in current department or agency	51	33	11	2	1	0	1	85	4	283

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	20	40	27	10	2	1	0	60	12	371
2019	3 to 10 years in current department or agency	15	35	35	11	3	0	0	50	14	832
2019	11 to 20 years in current department or agency	12	34	36	14	3	0	0	46	18	676
2019	More than 20 years in current department or agency	13	32	38	15	1	0	0	46	16	288
2018	Less than 3 years in current department or agency	18	39	32	8	2	0	0	58	10	443
2018	3 to 10 years in current department or agency	11	33	37	14	4	0	0	44	18	578
2018	11 to 20 years in current department or agency	7	33	40	17	3	0	0	40	20	523
2018	More than 20 years in current department or agency	10	27	41	17	5	0	0	36	22	210
2017	Less than 3 years in current department or agency	15	46	29	7	3	0	0	61	10	584
2017	3 to 10 years in current department or agency	9	28	41	16	5	0	0	37	22	748
2017	11 to 20 years in current department or agency	7	25	44	17	6	0	1	32	23	680
2017	More than 20 years in current department or agency	9	29	37	18	6	0	0	39	24	283

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	8	11	40	25	16	1	0	41	19	372
2019	3 to 10 years in current department or agency	7	14	40	28	11	0	0	39	21	828
2019	11 to 20 years in current department or agency	8	17	43	23	9	0	0	32	25	667
2019	More than 20 years in current department or agency	5	20	41	24	11	0	0	35	24	287
2018	Less than 3 years in current department or agency	4	12	38	29	16	0	0	45	17	439
2018	3 to 10 years in current department or agency	7	20	39	26	9	0	0	34	26	565
2018	11 to 20 years in current department or agency	7	24	41	23	5	0	0	28	31	522
2018	More than 20 years in current department or agency	6	17	49	19	8	0	0	27	23	208
2017	Less than 3 years in current department or agency	4	12	34	32	17	0	0	49	17	581
2017	3 to 10 years in current department or agency	6	19	41	24	10	0	1	33	25	746
2017	11 to 20 years in current department or agency	6	20	46	21	7	0	0	27	27	677
2017	More than 20 years in current department or agency	7	20	41	25	7	0	0	32	27	282

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	24	33	22	13	4	4	0	60	17	370
2019	3 to 10 years in current department or agency	14	39	24	13	6	4	0	56	20	826
2019	11 to 20 years in current department or agency	15	41	22	14	5	4	0	58	19	673
2019	More than 20 years in current department or agency	21	38	23	11	2	6	0	62	14	286
2018	Less than 3 years in current department or agency	12	27	26	18	7	9	1	43	28	444
2018	3 to 10 years in current department or agency	11	28	28	19	9	5	0	41	30	575
2018	11 to 20 years in current department or agency	11	28	27	18	11	4	0	41	31	521
2018	More than 20 years in current department or agency	7	35	30	16	8	3	0	44	25	210
2017	Less than 3 years in current department or agency	12	25	24	14	6	17	1	45	25	584
2017	3 to 10 years in current department or agency	9	29	25	18	12	7	1	41	31	749
2017	11 to 20 years in current department or agency	8	29	25	19	12	7	0	40	33	679
2017	More than 20 years in current department or agency	8	34	26	15	10	7	0	45	27	282

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	36	19	10	4	3	0	66	15	372
2019	3 to 10 years in current department or agency	21	36	19	14	6	3	0	59	21	827
2019	11 to 20 years in current department or agency	19	37	23	14	6	1	0	57	20	674
2019	More than 20 years in current department or agency	22	39	18	14	5	2	0	62	19	288
2018	Less than 3 years in current department or agency	25	32	21	12	3	5	1	62	16	442
2018	3 to 10 years in current department or agency	17	33	23	17	7	3	0	52	25	576
2018	11 to 20 years in current department or agency	17	31	26	16	9	2	0	48	26	521
2018	More than 20 years in current department or agency	14	38	26	12	9	1	0	53	21	210
2017	Less than 3 years in current department or agency	26	38	17	8	4	6	0	69	12	584
2017	3 to 10 years in current department or agency	15	38	21	14	10	2	0	54	24	745
2017	11 to 20 years in current department or agency	14	35	21	17	8	4	0	52	26	680
2017	More than 20 years in current department or agency	14	37	22	21	5	2	0	52	26	280

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	16	84	372
2019	3 to 10 years in current department or agency	9	91	828
2019	11 to 20 years in current department or agency	10	90	675
2019	More than 20 years in current department or agency	7	93	288
2017	Less than 3 years in current department or agency	8	92	584
2017	3 to 10 years in current department or agency	11	89	747
2017	11 to 20 years in current department or agency	10	90	680
2017	More than 20 years in current department or agency	9	91	283

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	87	13	55
2019	3 to 10 years in current department or agency	80	20	77
2019	11 to 20 years in current department or agency	79	21	67
2019	More than 20 years in current department or agency	85	15	19
2017	Less than 3 years in current department or agency	78	22	48
2017	3 to 10 years in current department or agency	74	26	87
2017	11 to 20 years in current department or agency	75	25	68
2017	More than 20 years in current department or agency	74	26	25

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	42	9	4	2	0	2	86	5	47
2019	3 to 10 years in current department or agency	62	28	3	5	2	0	0	90	7	61
2019	11 to 20 years in current department or agency	45	46	2	4	3	0	0	91	7	53
2019	More than 20 years in current department or agency	62	31	0	6	0	0	0	94	6	15
2017	Less than 3 years in current department or agency	66	23	8	0	3	0	0	89	3	37
2017	3 to 10 years in current department or agency	48	42	3	3	3	0	0	90	7	65
2017	11 to 20 years in current department or agency	42	47	8	4	0	0	0	88	4	51
2017	More than 20 years in current department or agency	44	40	6	6	0	6	0	88	6	18

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	28	9	4	3	6	0	54	46	371
2019	3 to 10 years in current department or agency	58	26	8	1	1	6	0	61	39	830
2019	11 to 20 years in current department or agency	59	25	7	1	0	7	1	64	36	675
2019	More than 20 years in current department or agency	59	28	6	1	2	3	1	62	38	286
2018	Less than 3 years in current department or agency	61	17	6	3	3	8	2	68	32	442
2018	3 to 10 years in current department or agency	70	15	6	2	1	5	2	75	25	577
2018	11 to 20 years in current department or agency	71	16	3	2	0	7	1	77	23	522
2018	More than 20 years in current department or agency	68	19	5	1	3	4	1	72	28	211
2017	Less than 3 years in current department or agency	63	16	5	1	1	11	2	72	28	584
2017	3 to 10 years in current department or agency	66	16	6	2	1	9	1	73	27	747
2017	11 to 20 years in current department or agency	67	17	4	1	0	9	2	75	25	680
2017	More than 20 years in current department or agency	75	14	4	1	2	4	0	78	22	283

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	55	45	164
2019	3 to 10 years in current department or agency	39	61	307
2019	11 to 20 years in current department or agency	33	67	226
2019	More than 20 years in current department or agency	29	71	105

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	67	33	165
2019	3 to 10 years in current department or agency	79	21	300
2019	11 to 20 years in current department or agency	81	19	223
2019	More than 20 years in current department or agency	80	20	103
2018	Less than 3 years in current department or agency	58	42	133
2018	3 to 10 years in current department or agency	63	37	132
2018	11 to 20 years in current department or agency	65	35	113
2018	More than 20 years in current department or agency	67	33	56

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	28	14	10	10	2	9	62	22	165
2019	3 to 10 years in current department or agency	23	28	18	10	7	2	11	59	20	301
2019	11 to 20 years in current department or agency	24	30	19	9	4	1	13	63	15	224
2019	More than 20 years in current department or agency	18	15	24	10	6	9	18	46	21	104
2018	Less than 3 years in current department or agency	20	24	15	10	20	2	9	49	34	135
2018	3 to 10 years in current department or agency	21	29	21	13	11	0	6	53	25	132
2018	11 to 20 years in current department or agency	15	29	17	14	10	1	15	51	28	115
2018	More than 20 years in current department or agency	16	32	11	13	11	1	16	57	29	56
2017	Less than 3 years in current department or agency	15	28	22	9	8	5	12	52	21	142
2017	3 to 10 years in current department or agency	17	27	17	11	4	4	20	59	19	180
2017	11 to 20 years in current department or agency	13	26	18	9	6	3	27	54	21	153
2017	More than 20 years in current department or agency	16	31	12	15	7	4	15	58	27	59

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	15	19	19	16	18	3	11	40	38	165
2019	3 to 10 years in current department or agency	17	21	15	12	10	5	20	50	30	301
2019	11 to 20 years in current department or agency	14	22	19	13	6	5	20	49	25	225
2019	More than 20 years in current department or agency	15	18	24	10	5	8	21	46	20	105
2018	Less than 3 years in current department or agency	14	17	19	12	23	4	11	36	41	136
2018	3 to 10 years in current department or agency	10	13	22	11	17	4	24	32	38	132
2018	11 to 20 years in current department or agency	8	21	21	17	9	2	21	39	34	116
2018	More than 20 years in current department or agency	10	17	14	16	7	7	29	43	35	57
2017	Less than 3 years in current department or agency	8	19	22	11	12	7	21	37	32	142
2017	3 to 10 years in current department or agency	11	18	20	10	4	7	31	46	22	181
2017	11 to 20 years in current department or agency	10	19	17	7	5	7	36	50	20	153
2017	More than 20 years in current department or agency	5	19	10	14	5	10	37	45	36	59

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	15	10	3	4	2	9	81	8	370
2019	3 to 10 years in current department or agency	66	12	6	3	3	2	9	87	6	824
2019	11 to 20 years in current department or agency	63	14	6	4	2	2	10	87	6	674
2019	More than 20 years in current department or agency	70	10	4	2	2	1	11	91	4	288
2018	Less than 3 years in current department or agency	64	10	6	2	2	3	13	88	5	441
2018	3 to 10 years in current department or agency	70	7	5	2	3	1	11	88	6	576
2018	11 to 20 years in current department or agency	65	9	5	3	2	2	14	88	6	523
2018	More than 20 years in current department or agency	75	6	3	3	3	0	10	90	7	211

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Research Council Canada by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment