2019 Public Service Employee Survey Results for National Research Council Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	37	39	9	13	2	76	15	46
2019	IS-03	9	82	0	9	0	91	9	11
2019	IS-04	50	14	14	14	7	64	21	14
2019	IS-05	27	55	0	18	0	82	18	11
2017	IS	17	52	8	17	6	69	23	52
2017	IS-03	18	55	9	18	0	73	18	11
2017	IS-04	19	54	4	19	4	73	23	26
2011	IS	48	46	2	2	3	93	5	61
2011	IS-03	50	42	8	0	0	92	0	12
2011	IS-04	58	38	0	0	4	96	4	24
2011	IS-05	33	60	0	0	7	93	7	15
2008	IS	57	32	3	6	2	89	8	65
2008	IS-03	50	40	0	10	0	90	10	20
2008	IS-04	81	19	0	0	0	100	0	21
2008	IS-05	58	25	8	8	0	83	8	12

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	20	4	11	2	83	13	46
2019	IS-03	45	18	9	27	0	64	27	11
2019	IS-04	79	14	0	7	0	93	7	14
2019	IS-05	64	27	9	0	0	91	0	11
2017	IS	60	21	0	13	6	81	19	52
2017	IS-03	64	0	0	27	9	64	36	11
2017	IS-04	69	19	0	8	4	88	12	26
2011	IS	64	18	2	10	7	82	16	61
2011	IS-03	67	8	8	8	8	75	17	12
2011	IS-04	71	17	0	8	4	88	13	24
2011	IS-05	40	27	0	20	13	67	33	15
2008	IS	72	15	0	8	5	88	12	65
2008	IS-03	55	25	0	15	5	80	20	20
2008	IS-04	86	5	0	5	5	90	10	21
2008	IS-05	83	17	0	0	0	100	0	12

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	39	4	11	0	85	11	46
2019	IS-03	45	36	9	9	0	82	9	11
2019	IS-04	50	36	0	14	0	86	14	14
2019	IS-05	45	55	0	0	0	100	0	11
2017	IS	32	37	8	13	10	69	23	52
2017	IS-03	45	9	18	18	9	55	27	11
2017	IS-04	31	38	4	15	12	69	27	26
2011	IS	58	29	6	5	2	87	6	62
2011	IS-03	54	23	15	8	0	77	8	13
2011	IS-04	50	33	4	8	4	83	13	24
2011	IS-05	73	20	7	0	0	93	0	15

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	26	57	11	4	2	0	0	83	7	46
2019	IS-03	9	64	9	9	9	0	0	73	18	11
2019	IS-04	36	57	0	7	0	0	0	93	7	14
2019	IS-05	27	55	18	0	0	0	0	82	0	11
2018	IS	8	48	10	21	10	0	2	57	32	48
2018	IS-04	0	60	15	20	5	0	0	60	25	20
2018	IS-05	17	50	8	8	17	0	0	67	25	12
2017	IS	13	39	12	23	14	0	0	52	37	52
2017	IS-03	18	27	27	9	18	0	0	45	27	11
2017	IS-04	12	38	12	35	4	0	0	50	38	26
2011	IS	20	38	16	16	8	0	2	58	25	61
2011	IS-03	31	31	15	8	15	0	0	62	23	13
2011	IS-04	13	35	26	22	0	0	4	50	23	23
2011	IS-05	27	47	0	13	13	0	0	73	27	15
2008	IS	20	45	17	11	5	2	2	67	16	65
2008	IS-03	25	45	15	10	5	0	0	70	15	20
2008	IS-04	14	43	14	14	10	0	5	60	25	21
2008	IS-05	25	42	8	17	0	8	0	73	18	12

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	28	9	4	87	4	46
2019	IS-03	55	36	9	0	91	0	11
2019	IS-04	64	29	0	7	93	7	14
2019	IS-05	82	9	0	9	91	9	11
2017	IS	32	54	6	8	87	8	52
2017	IS-03	45	45	0	9	91	9	11
2017	IS-04	31	62	0	8	92	8	26

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	37	9	11	9	2	71	20	46
2019	IS-03	18	45	9	9	18	0	64	27	11
2019	IS-04	50	36	0	14	0	0	86	14	14
2019	IS-05	36	27	18	9	9	0	64	18	11
2018	IS	25	38	17	10	10	0	63	21	48
2018	IS-04	15	50	10	10	15	0	65	25	20
2018	IS-05	17	33	33	17	0	0	50	17	12
2017	IS	26	39	10	13	12	0	65	25	52
2017	IS-03	27	45	0	18	9	0	73	27	11
2017	IS-04	38	27	15	12	8	0	65	19	26
2011	IS	39	44	0	15	3	0	82	18	62
2011	IS-03	38	46	0	15	0	0	85	15	13
2011	IS-04	42	33	0	21	4	0	75	25	24
2011	IS-05	33	47	0	13	7	0	80	20	15

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	41	11	15	4	0	70	20	46
2019	IS-03	27	27	18	18	9	0	55	27	11
2019	IS-04	14	50	14	21	0	0	64	21	14
2019	IS-05	27	64	0	0	9	0	91	9	11
2018	IS	35	27	8	23	6	0	63	29	48
2018	IS-04	25	30	10	30	5	0	55	35	20
2018	IS-05	33	42	8	17	0	0	75	17	12
2017	IS	27	48	9	12	4	0	75	16	52
2017	IS-03	18	45	18	9	9	0	64	18	11
2017	IS-04	35	50	4	12	0	0	85	12	26
2011	IS	31	39	8	19	3	0	69	23	62
2011	IS-03	38	38	8	15	0	0	77	15	13
2011	IS-04	38	38	4	17	4	0	75	21	24
2011	IS-05	13	47	7	27	7	0	60	33	15
2008	IS	45	37	11	5	2	2	83	6	65
2008	IS-03	45	35	15	5	0	0	80	5	20
2008	IS-04	52	33	10	0	0	5	90	0	21
2008	IS-05	42	33	17	0	8	0	75	8	12

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	39	22	24	2	0	52	26	46
2019	IS-03	9	36	55	0	0	0	45	0	11
2019	IS-04	21	43	14	21	0	0	64	21	14
2019	IS-05	9	45	9	27	9	0	55	36	11
2018	IS	10	33	21	21	13	2	45	34	48
2018	IS-04	0	35	20	30	15	0	35	45	20
2018	IS-05	8	25	42	8	17	0	33	25	12
2017	IS	23	28	13	23	12	0	52	35	52
2017	IS-03	36	27	9	18	9	0	64	27	11
2017	IS-04	23	31	15	19	12	0	54	31	26
2011	IS	17	42	7	22	13	0	58	35	60
2011	IS-03	25	33	0	33	8	0	58	42	12
2011	IS-04	13	42	4	25	17	0	54	42	24
2011	IS-05	7	57	7	7	21	0	64	29	14

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	52	7	2	7	85	9	46
2019	IS-03	9	55	9	9	18	64	27	11
2019	IS-04	36	57	7	0	0	93	0	14
2019	IS-05	45	36	9	0	9	82	9	11
2018	IS	17	21	21	25	17	38	42	48
2018	IS-04	5	15	25	45	10	20	55	20
2018	IS-05	17	42	17	0	25	58	25	12
2017	IS	15	35	17	17	16	50	33	52
2017	IS-03	27	36	0	18	18	64	36	11
2017	IS-04	12	35	19	23	12	46	35	26

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	48	7	9	2	83	11	46
2019	IS-03	9	64	0	18	9	73	27	11
2019	IS-04	29	64	0	7	0	93	7	14
2019	IS-05	55	27	18	0	0	82	0	11
2018	IS	23	48	13	10	6	71	17	48
2018	IS-04	15	45	15	15	10	60	25	20
2018	IS-05	25	67	8	0	0	92	0	12
2017	IS	19	46	10	17	8	65	25	52
2017	IS-03	18	55	0	18	9	73	27	11
2017	IS-04	12	54	15	15	4	65	19	26
2011	IS	33	41	15	10	2	74	11	61
2011	IS-03	31	46	8	15	0	77	15	13
2011	IS-04	29	38	17	13	4	67	17	24
2011	IS-05	43	43	7	7	0	86	7	14
2008	IS	55	37	5	2	2	92	3	65
2008	IS-03	50	45	5	0	0	95	0	20
2008	IS-04	67	24	10	0	0	90	0	21
2008	IS-05	58	42	0	0	0	100	0	12

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	33	22	13	9	0	57	22	46
2019	IS-03	18	18	45	9	9	0	36	18	11
2019	IS-04	29	36	14	14	7	0	64	21	14
2019	IS-05	27	36	18	9	9	0	64	18	11
2018	IS	17	36	13	15	19	0	53	34	47
2018	IS-04	11	32	21	5	32	0	42	37	19
2018	IS-05	17	50	8	8	17	0	67	25	12
2017	IS	19	36	15	13	14	2	56	28	52
2017	IS-03	27	36	9	18	9	0	64	27	11
2017	IS-04	15	38	23	8	15	0	54	23	26

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	38	13	9	2	76	11	45
2019	IS-03	18	36	27	18	0	55	18	11
2019	IS-04	29	57	7	7	0	86	7	14
2019	IS-05	50	30	10	0	10	80	10	10
2018	IS	31	52	6	8	2	83	10	48
2018	IS-04	25	55	10	5	5	80	10	20
2018	IS-05	33	58	8	0	0	92	0	12
2017	IS	36	48	10	6	0	85	6	52
2017	IS-03	36	45	9	9	0	82	9	11
2017	IS-04	42	42	8	8	0	85	8	26
2011	IS	59	31	7	3	0	90	3	61
2011	IS-03	75	17	8	0	0	92	0	12
2011	IS-04	58	33	4	4	0	92	4	24
2011	IS-05	60	33	7	0	0	93	0	15

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	48	9	15	7	70	22	46
2019	IS-03	9	55	18	9	9	64	18	11
2019	IS-04	21	57	0	21	0	79	21	14
2019	IS-05	27	45	9	9	9	73	18	11
2018	IS	15	38	15	23	10	52	33	48
2018	IS-04	10	35	15	25	15	45	40	20
2018	IS-05	17	50	8	17	8	67	25	12
2017	IS	21	37	19	17	6	58	23	52
2017	IS-03	9	36	36	9	9	45	18	11
2017	IS-04	27	42	8	19	4	69	23	26
2011	IS	28	48	13	3	8	75	11	61
2011	IS-03	17	50	17	8	8	67	17	12
2011	IS-04	25	42	21	4	8	67	13	24
2011	IS-05	27	53	7	0	13	80	13	15

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	33	11	20	9	61	28	46
2019	IS-03	27	27	18	18	9	55	27	11
2019	IS-04	21	50	14	7	7	71	14	14
2019	IS-05	27	36	9	9	18	64	27	11
2018	IS	19	33	17	23	8	52	31	48
2018	IS-04	10	35	15	30	10	45	40	20
2018	IS-05	25	50	8	17	0	75	17	12
2017	IS	19	42	20	15	4	62	19	52
2017	IS-03	27	36	18	18	0	64	18	11
2017	IS-04	12	54	12	19	4	65	23	26

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	54	7	15	4	0	74	20	46
2019	IS-03	0	82	0	18	0	0	82	18	11
2019	IS-04	14	64	7	7	7	0	79	14	14
2019	IS-05	27	36	18	9	9	0	64	18	11
2018	IS	21	33	8	25	13	0	54	38	48
2018	IS-04	15	30	5	30	20	0	45	50	20
2018	IS-05	17	42	0	33	8	0	58	42	12
2017	IS	9	42	15	20	13	0	52	33	52
2017	IS-03	0	64	9	27	0	0	64	27	11
2017	IS-04	8	38	19	12	23	0	46	35	26
2011	IS	34	39	13	10	3	2	74	13	62
2011	IS-03	46	23	15	15	0	0	69	15	13
2011	IS-04	25	42	21	8	4	0	67	13	24
2011	IS-05	20	60	7	7	7	0	80	13	15

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	52	13	9	4	74	13	46
2019	IS-03	18	36	27	9	9	55	18	11
2019	IS-04	21	57	14	7	0	79	7	14
2019	IS-05	18	64	9	0	9	82	9	11
2018	IS	27	38	15	13	8	65	21	48
2018	IS-04	15	35	25	20	5	50	25	20
2018	IS-05	25	58	8	0	8	83	8	12
2017	IS	34	40	8	14	4	75	18	52
2017	IS-03	27	36	18	9	9	64	18	11
2017	IS-04	38	38	8	12	4	77	15	26
2011	IS	34	45	13	6	2	79	8	62
2011	IS-03	38	46	8	8	0	85	8	13
2011	IS-04	38	42	13	8	0	79	8	24
2011	IS-05	27	40	20	7	7	67	13	15
2008	IS	45	42	8	3	3	86	6	65
2008	IS-03	45	35	15	5	0	80	5	20
2008	IS-04	52	43	5	0	0	95	0	21
2008	IS-05	33	42	8	8	8	75	17	12

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	46	9	11	4	76	15	46
2019	IS-03	18	64	9	9	0	82	9	11
2019	IS-04	43	36	14	7	0	79	7	14
2019	IS-05	36	36	0	9	18	73	27	11
2018	IS	30	34	13	21	2	64	23	47
2018	IS-04	20	35	20	20	5	55	25	20
2018	IS-05	33	58	0	8	0	92	8	12
2017	IS	17	42	23	8	10	59	18	52
2017	IS-03	18	55	18	0	9	73	9	11
2017	IS-04	15	46	27	8	4	62	12	26
2011	IS	31	34	18	7	10	66	16	61
2011	IS-03	31	31	31	8	0	62	8	13
2011	IS-04	25	38	13	8	17	63	25	24
2011	IS-05	29	36	21	0	14	64	14	14
2008	IS	36	27	20	6	11	63	17	64
2008	IS-03	42	32	11	11	5	74	16	19
2008	IS-04	33	29	29	0	10	62	10	21
2008	IS-05	0	25	25	17	33	25	50	12

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	26	30	30	4	0	35	35	46
2019	IS-03	18	18	27	36	0	0	36	36	11
2019	IS-04	0	21	36	43	0	0	43	21	14
2019	IS-05	9	27	27	18	18	0	36	36	11
2018	IS	26	23	38	11	2	0	13	49	47
2018	IS-04	35	25	35	5	0	0	5	60	20
2018	IS-05	17	25	50	8	0	0	8	42	12
2017	IS	37	38	17	4	2	2	6	76	52
2017	IS-03	27	45	9	0	9	9	10	80	11
2017	IS-04	35	46	15	4	0	0	4	81	26
2011	IS	19	32	29	10	8	2	18	52	62
2011	IS-03	31	46	8	8	8	0	15	77	13
2011	IS-04	13	25	46	8	4	4	13	39	24
2011	IS-05	27	40	27	0	7	0	7	67	15
2008	IS	12	15	32	22	18	0	40	28	65
2008	IS-03	10	10	25	30	25	0	55	20	20
2008	IS-04	10	10	29	29	24	0	52	19	21
2008	IS-05	25	17	50	0	8	0	8	42	12

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	22	20	30	11	0	2	42	38	46
2019	IS-03	18	36	9	27	0	0	9	30	60	11
2019	IS-04	7	21	21	43	7	0	0	50	29	14
2019	IS-05	9	18	36	9	27	0	0	36	27	11
2018	IS	38	32	15	6	9	0	0	15	70	47
2018	IS-04	35	50	10	0	5	0	0	5	85	20
2018	IS-05	42	17	25	8	8	0	0	17	58	12
2017	IS	38	37	17	6	2	0	0	8	75	52
2017	IS-03	36	27	27	0	9	0	0	9	64	11
2017	IS-04	38	38	15	8	0	0	0	8	77	26
2011	IS	24	34	21	8	10	2	2	18	60	62
2011	IS-03	31	38	23	0	8	0	0	8	69	13
2011	IS-04	17	33	25	17	4	0	4	22	52	24
2011	IS-05	40	40	13	0	7	0	0	7	80	15
2008	IS	3	23	25	25	23	0	2	48	27	65
2008	IS-03	0	30	25	15	30	0	0	45	30	20
2008	IS-04	5	10	24	33	24	0	5	60	15	21
2008	IS-05	8	33	25	25	8	0	0	33	42	12

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	30	17	17	2	0	2	20	62	46
2019	IS-03	36	27	18	18	0	0	0	18	64	11
2019	IS-04	29	36	21	14	0	0	0	14	64	14
2019	IS-05	45	18	9	18	9	0	0	27	64	11
2018	IS	38	26	26	4	4	0	2	9	65	47
2018	IS-04	40	35	20	0	5	0	0	5	75	20
2018	IS-05	42	25	33	0	0	0	0	0	67	12
2017	IS	41	32	15	10	2	0	0	12	73	52
2017	IS-03	45	18	9	18	9	0	0	27	64	11
2017	IS-04	38	38	19	4	0	0	0	4	77	26
2011	IS	31	29	26	6	5	2	2	12	62	62
2011	IS-03	38	23	31	8	0	0	0	8	62	13
2011	IS-04	29	29	25	13	4	0	0	17	58	24
2011	IS-05	33	47	20	0	0	0	0	0	80	15
2008	IS	20	18	28	25	9	0	0	34	38	65
2008	IS-03	10	15	20	35	20	0	0	55	25	20
2008	IS-04	24	24	29	19	5	0	0	24	48	21
2008	IS-05	25	17	33	25	0	0	0	25	42	12

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	26	41	24	0	24	35	46
2019	IS-03	9	9	55	27	0	27	18	11
2019	IS-04	0	29	50	21	0	21	29	14
2019	IS-05	9	27	27	36	0	36	36	11
2018	IS	22	35	35	7	2	9	57	46
2018	IS-04	16	37	47	0	0	0	53	19
2018	IS-05	17	42	33	8	0	8	58	12
2017	IS	33	22	32	10	4	13	54	52
2017	IS-03	27	27	18	18	9	27	55	11
2017	IS-04	27	23	35	12	4	15	50	26
2011	IS	13	24	44	11	8	19	37	62
2011	IS-03	15	46	23	8	8	15	62	13
2011	IS-04	8	25	54	13	0	13	33	24
2011	IS-05	20	13	53	13	0	13	33	15
2008	IS	3	18	35	29	14	43	22	65
2008	IS-03	0	10	40	25	25	50	10	20
2008	IS-04	5	19	38	24	14	38	24	21
2008	IS-05	8	33	25	33	0	33	42	12

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	22	33	27	7	2	34	32	45
2019	IS-03	9	27	18	36	9	0	45	36	11
2019	IS-04	8	31	31	31	0	0	31	38	13
2019	IS-05	0	9	55	18	9	9	30	10	11
2018	IS	45	28	23	2	2	0	4	72	47
2018	IS-04	50	25	20	5	0	0	5	75	20
2018	IS-05	58	17	25	0	0	0	0	75	12
2017	IS	37	22	31	8	3	0	11	58	52
2017	IS-03	27	27	36	0	9	0	9	55	11
2017	IS-04	35	19	31	15	0	0	15	54	26
2011	IS	21	29	29	11	10	0	21	50	62
2011	IS-03	15	38	23	8	15	0	23	54	13
2011	IS-04	29	21	38	13	0	0	13	50	24
2011	IS-05	20	40	33	7	0	0	7	60	15
2008	IS	14	32	23	17	14	0	31	46	65
2008	IS-03	15	30	25	15	15	0	30	45	20
2008	IS-04	5	29	43	10	14	0	24	33	21
2008	IS-05	33	50	0	8	8	0	17	83	12

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	28	26	13	26	4	0	2	31	56	46
2019	IS-03	27	36	18	18	0	0	0	18	64	11
2019	IS-04	29	14	21	36	0	0	0	36	43	14
2019	IS-05	18	27	0	36	18	0	0	55	45	11
2018	IS	57	19	13	6	2	0	2	9	78	47
2018	IS-04	70	10	10	10	0	0	0	10	80	20
2018	IS-05	58	25	17	0	0	0	0	0	83	12
2017	IS	29	31	23	13	4	0	0	17	60	52
2017	IS-03	9	55	18	9	9	0	0	18	64	11
2017	IS-04	35	23	19	23	0	0	0	23	58	26
2011	IS	8	15	24	27	19	2	5	50	24	62
2011	IS-03	15	31	8	8	38	0	0	46	46	13
2011	IS-04	0	8	42	38	4	0	8	45	9	24
2011	IS-05	13	20	13	47	7	0	0	53	33	15
2008	IS	8	17	31	29	12	0	3	43	25	65
2008	IS-03	5	15	45	15	20	0	0	35	20	20
2008	IS-04	0	24	29	38	0	0	10	42	26	21
2008	IS-05	17	25	8	50	0	0	0	50	42	12

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	16	22	38	20	2	0	2	23	39	45
2019	IS-03	10	30	20	40	0	0	0	40	40	10
2019	IS-04	7	29	57	7	0	0	0	7	36	14
2019	IS-05	36	18	36	9	0	0	0	9	55	11
2018	IS	40	21	21	13	2	0	2	15	63	47
2018	IS-04	50	20	20	10	0	0	0	10	70	20
2018	IS-05	33	33	33	0	0	0	0	0	67	12
2017	IS	33	29	19	12	2	6	0	14	66	52
2017	IS-03	9	64	9	9	0	9	0	10	80	11
2017	IS-04	35	31	19	8	4	4	0	12	68	26

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	26	30	28	4	33	37	46
2019	IS-03	0	27	18	36	18	55	27	11
2019	IS-04	21	36	14	29	0	29	57	14
2019	IS-05	9	18	45	27	0	27	27	11

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	26	2	9	0	0	89	9	46
2019	IS-03	45	36	9	9	0	0	82	9	11
2019	IS-04	71	21	0	7	0	0	93	7	14
2019	IS-05	73	18	0	9	0	0	91	9	11
2017	IS	62	21	2	10	5	0	83	15	52
2017	IS-03	36	27	9	18	9	0	64	27	11
2017	IS-04	73	15	0	8	4	0	88	12	26
2011	IS	68	13	5	8	6	0	81	15	62
2011	IS-03	62	15	15	0	8	0	77	8	13
2011	IS-04	71	17	0	13	0	0	88	13	24
2011	IS-05	53	7	7	13	20	0	60	33	15
2008	IS	66	15	3	6	8	2	83	14	65
2008	IS-03	55	20	10	0	10	5	79	11	20
2008	IS-04	76	14	0	5	5	0	90	10	21
2008	IS-05	67	17	0	8	8	0	83	17	12

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	46	9	15	4	0	4	70	20	46
2019	IS-03	18	45	9	27	0	0	0	64	27	11
2019	IS-04	14	57	7	0	14	0	7	77	15	14
2019	IS-05	27	36	9	18	0	0	9	70	20	11
2018	IS	11	39	22	11	13	2	2	52	25	46
2018	IS-04	5	21	37	21	11	5	0	28	33	19
2018	IS-05	25	42	8	8	17	0	0	67	25	12
2017	IS	18	33	24	10	5	2	8	57	17	51
2017	IS-03	27	45	9	0	9	9	0	80	10	11
2017	IS-04	12	28	24	16	4	0	16	48	24	25

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	46	11	9	4	76	13	46
2019	IS-03	18	27	36	0	18	45	18	11
2019	IS-04	29	57	0	14	0	86	14	14
2019	IS-05	27	64	0	9	0	91	9	11
2018	IS	19	28	17	15	21	47	36	47
2018	IS-04	15	25	15	15	30	40	45	20
2018	IS-05	18	27	18	18	18	45	36	11
2017	IS	37	35	7	16	6	71	22	52
2017	IS-03	27	45	9	18	0	73	18	11
2017	IS-04	46	23	4	15	12	69	27	26

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	41	4	9	0	87	9	46
2019	IS-03	27	45	9	18	0	73	18	11
2019	IS-04	50	43	0	7	0	93	7	14
2019	IS-05	45	45	0	9	0	91	9	11
2018	IS	25	42	8	21	4	67	25	48
2018	IS-04	20	30	15	30	5	50	35	20
2018	IS-05	25	67	0	8	0	92	8	12
2017	IS	37	39	11	8	6	75	13	52
2017	IS-03	36	36	18	9	0	73	9	11
2017	IS-04	42	27	8	12	12	69	23	26

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	52	11	4	2	83	7	46
2019	IS-03	18	64	18	0	0	82	0	11
2019	IS-04	29	64	0	7	0	93	7	14
2019	IS-05	27	36	27	0	9	64	9	11
2018	IS	23	50	6	15	6	73	21	48
2018	IS-04	15	55	5	25	0	70	25	20
2018	IS-05	25	67	0	0	8	92	8	12

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	26	15	7	78	7	46
2019	IS-03	45	27	0	27	73	27	11
2019	IS-04	64	14	21	0	79	0	14
2019	IS-05	55	27	18	0	82	0	11

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	33	43	11	13	0	76	13	46
2019	IS-03	27	36	9	27	0	64	27	11
2019	IS-04	43	36	14	7	0	79	7	14
2019	IS-05	45	55	0	0	0	100	0	11
2018	IS	21	44	15	8	13	65	21	48
2018	IS-04	15	40	25	10	10	55	20	20
2018	IS-05	17	58	17	0	8	75	8	12
2017	IS	34	44	6	12	4	79	15	52
2017	IS-03	27	55	0	18	0	82	18	11
2017	IS-04	31	42	8	15	4	73	19	26
2011	IS	24	42	10	10	15	66	24	62
2011	IS-03	31	46	0	8	15	77	23	13
2011	IS-04	13	42	8	21	17	54	38	24
2011	IS-05	13	53	20	0	13	67	13	15
2008	IS	29	31	14	14	12	60	26	65
2008	IS-03	45	30	5	15	5	75	20	20
2008	IS-04	19	33	19	19	10	52	29	21
2008	IS-05	17	17	17	17	33	33	50	12

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	47	33	13	7	0	0	80	7	45
2019	IS-03	27	18	45	9	0	0	45	9	11
2019	IS-04	71	21	7	0	0	0	93	0	14
2019	IS-05	45	45	0	9	0	0	91	9	11
2018	IS	35	31	17	6	8	2	68	15	48
2018	IS-04	25	35	20	5	10	5	63	16	20
2018	IS-05	50	33	17	0	0	0	83	0	12
2017	IS	42	35	10	10	4	0	77	13	52
2017	IS-03	55	27	9	9	0	0	82	9	11
2017	IS-04	42	27	12	15	4	0	69	19	26
2011	IS	40	31	6	15	8	0	71	23	62
2011	IS-03	54	0	15	15	15	0	54	31	13
2011	IS-04	38	29	8	21	4	0	67	25	24
2011	IS-05	13	60	0	13	13	0	73	27	15
2008	IS	42	25	20	9	5	0	66	14	65
2008	IS-03	45	20	20	15	0	0	65	15	20
2008	IS-04	29	43	19	10	0	0	71	10	21
2008	IS-05	50	8	17	8	17	0	58	25	12

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	39	2	9	2	2	87	11	46
2019	IS-03	27	36	0	18	9	9	70	30	11
2019	IS-04	50	43	0	7	0	0	93	7	14
2019	IS-05	55	45	0	0	0	0	100	0	11
2018	IS	29	29	19	15	8	0	58	23	48
2018	IS-04	15	40	25	15	5	0	55	20	20
2018	IS-05	50	25	8	8	8	0	75	17	12
2017	IS	36	47	4	8	6	0	83	13	52
2017	IS-03	36	45	0	18	0	0	82	18	11
2017	IS-04	35	46	4	4	12	0	81	15	26
2011	IS	34	34	8	15	10	0	68	24	62
2011	IS-03	38	31	0	15	15	0	69	31	13
2011	IS-04	25	29	8	25	13	0	54	38	24
2011	IS-05	20	60	7	7	7	0	80	13	15
2008	IS	37	35	12	6	9	0	72	15	65
2008	IS-03	40	30	20	0	10	0	70	10	20
2008	IS-04	33	33	14	10	10	0	67	19	21
2008	IS-05	25	42	8	17	8	0	67	25	12

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	80	15	2	2	0	0	96	2	46
2019	IS-03	73	27	0	0	0	0	100	0	11
2019	IS-04	86	7	7	0	0	0	93	0	14
2019	IS-05	91	9	0	0	0	0	100	0	11
2017	IS	87	12	0	0	2	0	98	2	52
2017	IS-03	73	27	0	0	0	0	100	0	11
2017	IS-04	92	4	0	0	4	0	96	4	26
2011	IS	81	11	2	2	5	0	92	6	62
2011	IS-03	77	15	0	8	0	0	92	8	13
2011	IS-04	92	4	4	0	0	0	96	0	24
2011	IS-05	60	20	0	0	20	0	80	20	15
2008	IS	77	8	2	8	5	2	86	13	65
2008	IS-03	60	15	5	10	5	5	79	16	20
2008	IS-04	86	0	0	10	5	0	86	14	21
2008	IS-05	100	0	0	0	0	0	100	0	12

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	28	4	17	9	7	0	67	28	46
2019	IS-03	27	18	0	27	9	18	0	56	44	11
2019	IS-04	43	29	0	21	7	0	0	71	29	14
2019	IS-05	45	45	0	0	9	0	0	91	9	11
2017	IS	30	27	12	13	14	2	2	60	28	52
2017	IS-03	18	45	9	18	9	0	0	64	27	11
2017	IS-04	42	19	12	8	15	4	0	64	24	26
2011	IS	49	28	8	0	8	2	5	82	9	61
2011	IS-03	67	17	8	0	8	0	0	83	8	12
2011	IS-04	42	33	13	0	4	4	4	82	5	24
2011	IS-05	47	40	0	0	7	0	7	93	7	15

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	37	7	4	2	87	7	46
2019	IS-03	27	55	9	9	0	82	9	11
2019	IS-04	64	29	7	0	0	93	0	14
2019	IS-05	55	36	9	0	0	91	0	11
2018	IS	33	35	10	13	8	69	21	48
2018	IS-04	25	30	20	20	5	55	25	20
2018	IS-05	42	33	8	8	8	75	17	12
2017	IS	52	19	8	15	6	72	21	52
2017	IS-03	64	0	18	9	9	64	18	11
2017	IS-04	50	23	8	12	8	73	19	26

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	39	4	11	2	83	13	46
2019	IS-03	27	36	9	18	9	64	27	11
2019	IS-04	50	36	0	14	0	86	14	14
2019	IS-05	45	55	0	0	0	100	0	11
2018	IS	27	29	15	17	13	56	29	48
2018	IS-04	10	45	15	25	5	55	30	20
2018	IS-05	42	8	25	17	8	50	25	12
2017	IS	40	29	11	10	10	70	19	52
2017	IS-03	55	18	9	9	9	73	18	11
2017	IS-04	42	23	12	12	12	65	23	26

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	10	50	0	20	10	0	10	67	33	10

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	28	20	22	4	9	50	29	46
2019	IS-03	9	36	36	18	0	0	45	18	11
2019	IS-04	7	43	7	21	7	14	58	33	14
2019	IS-05	27	9	27	27	0	9	40	30	11
2018	IS	13	29	23	19	13	4	43	33	48
2018	IS-04	5	25	25	20	20	5	32	42	20
2018	IS-05	17	33	33	17	0	0	50	17	12
2017	IS	17	35	20	13	10	6	55	25	52
2017	IS-03	18	45	9	0	18	9	70	20	11
2017	IS-04	12	27	27	23	8	4	40	32	26
2011	IS	24	26	13	15	18	5	53	34	62
2011	IS-03	38	15	23	0	23	0	54	23	13
2011	IS-04	21	25	13	21	13	8	50	36	24
2011	IS-05	7	27	13	20	27	7	36	50	15

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	30	26	22	4	4	45	27	46
2019	IS-03	9	27	55	9	0	0	36	9	11
2019	IS-04	0	50	14	21	7	7	54	31	14
2019	IS-05	27	9	18	45	0	0	36	45	11
2018	IS	8	29	31	21	10	0	38	31	48
2018	IS-04	0	25	35	25	15	0	25	40	20
2018	IS-05	8	33	50	8	0	0	42	8	12
2017	IS	8	29	25	16	22	0	37	38	51
2017	IS-03	18	18	27	18	18	0	36	36	11
2017	IS-04	4	28	28	20	20	0	32	40	25
2011	IS	11	21	19	23	26	0	32	48	62
2011	IS-03	8	15	23	23	31	0	23	54	13
2011	IS-04	13	17	21	29	21	0	29	50	24
2011	IS-05	0	27	13	20	40	0	27	60	15
2008	IS	17	43	14	11	11	5	63	23	65
2008	IS-03	20	35	30	5	10	0	55	15	20
2008	IS-04	14	62	0	10	5	10	84	16	21
2008	IS-05	17	42	17	8	17	0	58	25	12

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	28	20	33	4	4	0	41	39	46
2019	IS-03	9	27	27	36	0	0	0	36	36	11
2019	IS-04	0	43	14	36	0	7	0	46	38	14
2019	IS-05	18	18	27	27	9	0	0	36	36	11
2018	IS	6	27	31	15	21	0	0	33	35	48
2018	IS-04	0	25	40	15	20	0	0	25	35	20
2018	IS-05	8	25	50	17	0	0	0	33	17	12
2017	IS	6	15	23	31	23	2	0	22	55	52
2017	IS-03	9	9	36	18	18	9	0	20	40	11
2017	IS-04	4	12	23	38	23	0	0	15	62	26
2011	IS	6	23	24	19	21	5	2	31	43	62
2011	IS-03	8	23	15	23	23	8	0	33	50	13
2011	IS-04	8	21	25	21	21	4	0	30	43	24
2011	IS-05	0	20	40	20	20	0	0	20	40	15
2008	IS	9	31	14	29	9	8	0	43	42	65
2008	IS-03	10	35	20	15	15	5	0	47	32	20
2008	IS-04	10	38	5	19	14	14	0	56	39	21
2008	IS-05	8	17	17	50	0	8	0	27	55	12

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	44	13	16	13	0	58	29	45
2019	IS-03	18	45	18	9	9	0	64	18	11
2019	IS-04	0	77	8	15	0	0	77	15	13
2019	IS-05	27	9	9	36	18	0	36	55	11
2018	IS	13	29	15	27	17	0	42	44	48
2018	IS-04	0	35	25	20	20	0	35	40	20
2018	IS-05	25	42	0	25	8	0	67	33	12
2017	IS	4	35	17	21	23	0	39	44	52
2017	IS-03	9	36	18	27	9	0	45	36	11
2017	IS-04	4	31	19	15	31	0	35	46	26
2011	IS	6	19	8	31	32	3	27	65	62
2011	IS-03	8	8	8	38	31	8	17	75	13
2011	IS-04	8	25	8	33	25	0	33	58	24
2011	IS-05	0	20	13	20	47	0	20	67	15
2008	IS	14	34	11	29	11	2	48	41	65
2008	IS-03	20	30	0	35	15	0	50	50	20
2008	IS-04	14	29	10	38	5	5	45	45	21
2008	IS-05	8	33	17	33	8	0	42	42	12

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	28	15	4	2	2	78	7	46
2019	IS-03	64	27	9	0	0	0	91	0	11
2019	IS-04	50	29	14	0	0	7	85	0	14
2019	IS-05	45	18	18	9	9	0	64	18	11

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	50	17	4	7	72	11	46
2019	IS-03	27	45	9	0	18	73	18	11
2019	IS-04	7	71	14	7	0	79	7	14
2019	IS-05	27	18	36	9	9	45	18	11
2018	IS	15	58	10	13	4	73	17	48
2018	IS-04	0	60	15	20	5	60	25	20
2018	IS-05	17	75	8	0	0	92	0	12
2017	IS	10	31	15	21	23	40	45	52
2017	IS-03	18	36	18	27	0	55	27	11
2017	IS-04	12	31	8	23	27	42	50	26
2011	IS	19	34	11	23	13	53	35	62
2011	IS-03	15	23	8	38	15	38	54	13
2011	IS-04	17	38	13	21	13	54	33	24
2011	IS-05	13	33	13	27	13	47	40	15

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	7	33	15	26	13	7	42	42	46
2019	IS-03	0	45	27	9	18	0	45	27	11
2019	IS-04	0	29	7	36	14	14	33	58	14
2019	IS-05	18	18	18	36	9	0	36	45	11

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	50	13	13	9	2	2	64	23	46
2019	IS-03	18	27	27	9	18	0	0	45	27	11
2019	IS-04	7	57	14	14	0	0	7	69	15	14
2019	IS-05	0	64	9	18	0	9	0	70	20	11
2018	IS	13	35	13	29	8	2	0	49	38	48
2018	IS-04	0	40	15	30	10	5	0	42	42	20
2018	IS-05	33	33	8	17	8	0	0	67	25	12
2017	IS	25	39	8	17	8	4	0	66	26	52
2017	IS-03	18	36	27	9	9	0	0	55	18	11
2017	IS-04	23	35	4	31	4	4	0	60	36	26
2011	IS	39	26	8	16	5	3	3	69	22	62
2011	IS-03	23	46	8	23	0	0	0	69	23	13
2011	IS-04	29	21	17	17	8	4	4	55	27	24
2011	IS-05	60	27	0	13	0	0	0	87	13	15
2008	IS	31	31	11	15	3	6	3	68	20	65
2008	IS-03	30	30	15	15	0	0	10	67	17	20
2008	IS-04	19	43	10	24	0	5	0	65	25	21
2008	IS-05	42	17	17	8	8	8	0	64	18	12

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	50	20	15	2	63	17	46
2019	IS-03	18	45	18	18	0	64	18	11
2019	IS-04	0	64	29	7	0	64	7	14
2019	IS-05	27	36	27	9	0	64	9	11
2018	IS	8	42	21	19	10	50	29	48
2018	IS-04	0	40	20	30	10	40	40	20
2018	IS-05	17	50	25	8	0	67	8	12

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	17	7	33	13	15	4	35	57	46
2019	IS-03	18	9	9	45	9	9	0	30	60	11
2019	IS-04	0	29	7	21	14	29	0	40	50	14
2019	IS-05	18	18	9	36	9	0	9	40	50	11
2018	IS	8	13	15	40	21	4	0	22	63	48
2018	IS-04	0	10	10	40	30	10	0	11	78	20
2018	IS-05	8	8	25	42	17	0	0	17	58	12
2017	IS	11	19	15	27	10	12	6	37	45	52
2017	IS-03	18	9	27	36	9	0	0	27	45	11
2017	IS-04	12	19	12	23	8	19	8	42	42	26
2011	IS	16	11	19	15	24	15	0	32	45	62
2011	IS-03	31	8	15	23	15	8	0	42	42	13
2011	IS-04	13	13	17	13	25	21	0	32	47	24
2011	IS-05	7	13	27	13	33	7	0	21	50	15

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	30	26	17	7	7	47	26	46
2019	IS-03	9	27	27	27	0	9	40	30	11
2019	IS-04	7	43	21	14	7	7	54	23	14
2019	IS-05	9	27	27	27	0	9	40	30	11
2018	IS	10	23	21	21	23	2	34	45	48
2018	IS-04	0	15	35	10	35	5	16	47	20
2018	IS-05	17	17	17	33	17	0	33	50	12
2017	IS	15	31	21	19	14	0	46	33	52
2017	IS-03	27	9	18	27	18	0	36	45	11
2017	IS-04	15	31	27	19	8	0	46	27	26
2011	IS	15	25	16	18	26	0	39	44	61
2011	IS-03	31	15	8	15	31	0	46	46	13
2011	IS-04	9	22	22	22	26	0	30	48	23
2011	IS-05	13	27	20	13	27	0	40	40	15
2008	IS	25	26	15	22	12	0	51	34	65
2008	IS-03	30	20	15	25	10	0	50	35	20
2008	IS-04	19	33	10	19	19	0	52	38	21
2008	IS-05	25	25	17	25	8	0	50	33	12

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	26	13	26	22	4	0	36	50	46
2019	IS-03	0	27	18	27	27	0	0	27	55	11
2019	IS-04	7	21	14	29	29	0	0	29	57	14
2019	IS-05	18	27	9	18	27	0	0	45	45	11
2018	IS	13	13	13	25	35	2	0	26	62	48
2018	IS-04	0	15	5	35	45	0	0	15	80	20
2018	IS-05	17	8	25	25	25	0	0	25	50	12
2017	IS	13	35	21	13	17	0	0	48	31	52
2017	IS-03	18	0	45	18	18	0	0	18	36	11
2017	IS-04	8	42	19	15	15	0	0	50	31	26
2011	IS	5	13	8	26	44	2	2	19	73	61
2011	IS-03	8	23	8	15	46	0	0	31	62	13
2011	IS-04	4	9	9	22	57	0	0	13	78	23
2011	IS-05	7	13	7	27	47	0	0	20	73	15
2008	IS	11	31	11	20	28	0	0	42	48	65
2008	IS-03	10	40	10	10	30	0	0	50	40	20
2008	IS-04	14	29	19	19	19	0	0	43	38	21
2008	IS-05	8	33	0	25	33	0	0	42	58	12

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	57	17	9	9	4	4	77	14	46
2019	IS-03	64	9	9	18	0	0	73	18	11
2019	IS-04	50	36	0	7	7	0	86	14	14
2019	IS-05	82	9	9	0	0	0	91	0	11

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	63	7	7	4	2	17	84	8	46
2019	IS-03	45	9	18	18	9	0	55	27	11
2019	IS-04	64	0	7	0	0	29	90	0	14
2019	IS-05	82	0	0	0	0	18	100	0	11

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	20	18	7	2	4	72	9	45
2019	IS-03	18	9	45	18	9	0	27	27	11
2019	IS-04	50	29	14	0	0	7	85	0	14
2019	IS-05	73	9	9	9	0	0	82	9	11

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	43	13	22	9	4	9	65	10	46
2019	IS-03	18	9	27	27	9	9	33	33	11
2019	IS-04	36	21	21	0	7	14	73	0	14
2019	IS-05	73	0	18	9	0	0	73	9	11

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	7	7	9	11	2	7	71	21	46
2019	IS-03	45	0	18	18	18	0	0	45	36	11
2019	IS-04	57	7	7	7	7	7	7	75	17	14
2019	IS-05	64	9	0	9	18	0	0	73	27	11

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Total responses
2019	IS	78	7	9	2	4	91	46
2019	IS-03	64	9	18	9	0	80	11
2019	IS-04	93	7	0	0	0	100	14
2019	IS-05	91	9	0	0	0	100	11

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	78	7	4	2	2	7	93	2	46
2019	IS-03	82	0	0	9	9	0	90	10	11
2019	IS-04	79	7	0	0	0	14	100	0	14
2019	IS-05	91	9	0	0	0	0	100	0	11

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	4	4	2	2	2	9	90	5	46
2019	IS-03	73	18	0	0	0	9	0	100	0	11
2019	IS-04	79	0	0	7	0	0	14	92	8	14
2019	IS-05	100	0	0	0	0	0	0	100	0	11

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	48	13	20	2	4	64	23	46
2019	IS-03	9	55	27	9	0	0	64	9	11
2019	IS-04	0	64	0	29	0	7	69	31	14
2019	IS-05	27	36	9	18	9	0	64	27	11
2018	IS	13	27	27	13	21	0	40	33	48
2018	IS-04	5	15	30	20	30	0	20	50	20
2018	IS-05	8	50	17	17	8	0	58	25	12
2017	IS	15	37	19	12	13	4	54	26	52
2017	IS-03	18	18	18	18	9	18	44	33	11
2017	IS-04	12	38	23	12	15	0	50	27	26

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	50	15	13	4	2	67	18	46
2019	IS-03	27	55	18	0	0	0	82	0	11
2019	IS-04	0	57	21	14	0	7	62	15	14
2019	IS-05	27	27	18	18	9	0	55	27	11
2018	IS	13	46	21	13	8	0	58	21	48
2018	IS-04	5	45	30	10	10	0	50	20	20
2018	IS-05	25	50	17	8	0	0	75	8	12
2017	IS	29	46	6	10	7	2	77	17	52
2017	IS-03	27	45	0	18	0	9	80	20	11
2017	IS-04	35	42	4	12	8	0	77	19	26
2011	IS	29	34	16	16	3	2	64	20	62
2011	IS-03	23	23	31	15	8	0	46	23	13
2011	IS-04	25	38	17	17	0	4	65	17	24
2011	IS-05	27	40	13	20	0	0	67	20	15

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	39	26	4	2	9	64	7	46
2019	IS-03	27	27	27	9	0	9	60	10	11
2019	IS-04	7	50	29	0	0	14	67	0	14
2019	IS-05	27	27	36	9	0	0	55	9	11
2018	IS	10	40	27	8	10	4	52	20	48
2018	IS-04	0	25	45	10	15	5	26	26	20
2018	IS-05	17	67	8	8	0	0	83	8	12
2017	IS	29	37	20	4	9	2	67	13	52
2017	IS-03	36	36	18	0	9	0	73	9	11
2017	IS-04	27	35	23	4	12	0	62	15	26

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	35	43	11	7	4	78	11	46
2019	IS-03	27	64	9	0	0	91	0	11
2019	IS-04	43	36	14	7	0	79	7	14
2019	IS-05	36	36	0	9	18	73	27	11
2018	IS	28	43	9	13	7	72	20	46
2018	IS-04	21	37	16	21	5	58	26	19
2018	IS-05	33	58	0	8	0	92	8	12
2017	IS	39	35	8	16	3	73	19	52
2017	IS-03	36	18	9	36	0	55	36	11
2017	IS-04	42	38	4	12	4	81	15	26
2011	IS	34	35	16	8	6	69	15	62
2011	IS-03	31	38	8	15	8	69	23	13
2011	IS-04	33	42	8	8	8	75	17	24
2011	IS-05	27	27	33	7	7	53	13	15
2008	IS	48	31	14	8	0	78	8	65
2008	IS-03	40	35	15	10	0	75	10	20
2008	IS-04	57	29	14	0	0	86	0	21
2008	IS-05	58	17	8	17	0	75	17	12

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	39	20	13	7	61	20	46
2019	IS-03	18	27	36	9	9	45	18	11
2019	IS-04	29	36	14	21	0	64	21	14
2019	IS-05	18	45	9	9	18	64	27	11
2018	IS	19	25	15	23	19	44	42	48
2018	IS-04	10	25	10	35	20	35	55	20
2018	IS-05	25	25	33	17	0	50	17	12
2017	IS	25	35	13	12	15	60	27	52
2017	IS-03	27	27	18	18	9	55	27	11
2017	IS-04	23	38	15	12	12	62	23	26
2011	IS	26	38	18	10	8	64	18	61
2011	IS-03	25	50	17	8	0	75	8	12
2011	IS-04	29	38	17	8	8	67	17	24
2011	IS-05	7	40	13	20	20	47	40	15

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	43	11	15	7	0	67	22	46
2019	IS-03	18	36	27	9	9	0	55	18	11
2019	IS-04	21	43	7	29	0	0	64	29	14
2019	IS-05	27	45	0	18	9	0	73	27	11
2018	IS	17	29	19	19	15	2	47	34	48
2018	IS-04	10	25	25	25	15	0	35	40	20
2018	IS-05	17	42	33	0	0	8	64	0	12
2017	IS	17	33	15	23	11	0	50	34	52
2017	IS-03	36	9	18	36	0	0	45	36	11
2017	IS-04	12	38	15	19	15	0	50	35	26
2011	IS	26	34	13	15	11	0	61	26	61
2011	IS-03	25	33	25	17	0	0	58	17	12
2011	IS-04	29	38	13	8	13	0	67	21	24
2011	IS-05	7	40	7	20	27	0	47	47	15
2008	IS	38	37	12	6	5	2	77	11	65
2008	IS-03	45	20	25	5	5	0	65	10	20
2008	IS-04	48	43	0	10	0	0	90	10	21
2008	IS-05	25	42	8	8	8	8	73	18	12

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	24	22	22	11	20	2	47	31	46
2019	IS-03	27	18	18	18	18	0	45	36	11
2019	IS-04	21	21	29	14	7	7	46	23	14
2019	IS-05	18	45	9	0	27	0	64	27	11
2018	IS	17	31	13	17	23	0	48	40	48
2018	IS-04	10	35	15	15	25	0	45	40	20
2018	IS-05	33	25	17	17	8	0	58	25	12
2017	IS	25	29	13	15	15	2	55	31	52
2017	IS-03	36	0	27	27	9	0	36	36	11
2017	IS-04	15	35	15	12	19	4	52	32	26
2011	IS	36	31	8	7	15	3	69	22	61
2011	IS-03	33	33	8	8	17	0	67	25	12
2011	IS-04	33	38	8	4	13	4	74	17	24
2011	IS-05	40	7	13	13	20	7	50	36	15
2008	IS	34	23	15	15	8	5	60	24	65
2008	IS-03	35	25	20	10	10	0	60	20	20
2008	IS-04	43	29	5	10	5	10	79	16	21
2008	IS-05	33	25	17	17	8	0	58	25	12

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	IS	39	22	39	46
2019	IS-03	36	27	36	11
2019	IS-04	36	14	50	14
2019	IS-05	45	27	27	11
2018	IS	44	31	25	48
2018	IS-04	40	30	30	20
2018	IS-05	50	25	25	12
2017	IS	23	37	40	52
2017	IS-03	27	27	45	11
2017	IS-04	27	31	42	26
2011	IS	29	31	40	62
2011	IS-03	23	23	54	13
2011	IS-04	17	42	42	24
2011	IS-05	47	20	33	15

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	IS	17	11	67	6	0	0	18
2018	IS	10	10	71	0	0	10	21
2017	IS	8	0	75	8	0	8	12
2011	IS	29	12	35	0	9999	24	17

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	61	13	2	2	83	4	46
2019	IS-03	18	45	18	9	9	64	18	11
2019	IS-04	14	79	7	0	0	93	0	14
2019	IS-05	45	36	18	0	0	82	0	11

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	52	26	13	4	4	82	5	46
2019	IS-03	27	27	36	0	9	60	0	11
2019	IS-04	64	29	0	7	0	93	7	14
2019	IS-05	73	18	9	0	0	91	0	11

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	13	87	46
2019	IS-03	0	100	11

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	11	24	11	4	36	4	33	26	45
2019	IS-03	18	0	36	18	0	27	0	25	25	11
2019	IS-04	0	15	15	8	8	46	8	33	33	13
2019	IS-05	18	9	36	0	0	27	9	43	0	11
2018	IS	6	10	27	2	13	27	15	29	25	48
2018	IS-04	0	0	20	0	10	45	25	0	33	20
2018	IS-05	25	25	17	8	8	0	17	60	20	12
2017	IS	10	12	31	6	4	25	13	35	16	52
2017	IS-03	27	0	18	27	9	9	9	33	44	11
2017	IS-04	4	15	23	0	4	35	19	42	8	26

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	35	13	13	2	17	0	66	18	46
2019	IS-03	27	18	18	18	0	18	0	56	22	11
2019	IS-04	0	57	21	14	0	7	0	62	15	14
2019	IS-05	27	27	9	9	0	27	0	75	13	11
2018	IS	10	27	35	4	13	10	0	42	19	48
2018	IS-04	5	25	50	5	5	10	0	33	11	20
2018	IS-05	25	33	17	8	8	8	0	64	18	12
2017	IS	17	31	27	9	0	10	6	57	11	52
2017	IS-03	27	0	27	27	0	18	0	33	33	11
2017	IS-04	15	38	27	4	0	4	12	64	5	26
2011	IS	24	32	15	8	10	11	0	64	20	62
2011	IS-03	31	31	23	8	8	0	0	62	15	13
2011	IS-04	13	38	13	8	13	17	0	60	25	24
2011	IS-05	20	33	20	7	7	13	0	62	15	15

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	11	28	2	0	43	4	42	4	46
2019	IS-03	18	0	45	0	0	36	0	29	0	11
2019	IS-04	0	29	21	0	0	50	0	57	0	14
2019	IS-05	18	9	27	0	0	27	18	50	0	11
2018	IS	8	15	25	6	6	29	10	38	21	48
2018	IS-04	0	10	25	5	0	50	10	25	13	20
2018	IS-05	25	17	25	0	0	17	17	63	0	12
2017	IS	10	10	35	2	3	31	10	32	9	52
2017	IS-03	18	9	27	9	0	27	9	43	14	11
2017	IS-04	12	8	35	0	4	31	12	33	7	26

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	26	30	7	0	15	0	56	8	46
2019	IS-03	27	18	27	9	0	18	0	56	11	11
2019	IS-04	14	43	36	0	0	7	0	62	0	14
2019	IS-05	27	9	45	0	0	18	0	44	0	11
2018	IS	9	26	36	9	9	11	2	39	20	47
2018	IS-04	0	25	50	10	0	15	0	29	12	20
2018	IS-05	18	36	36	9	0	0	0	55	9	11
2017	IS	21	33	25	4	1	13	2	64	6	52
2017	IS-03	45	0	36	9	0	9	0	50	10	11
2017	IS-04	23	35	23	4	0	12	4	68	5	26
2011	IS	32	34	10	8	2	15	0	77	11	62
2011	IS-03	31	38	8	15	0	8	0	75	17	13
2011	IS-04	29	25	13	8	4	21	0	68	16	24
2011	IS-05	20	60	7	0	0	13	0	92	0	15

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	38	24	18	9	11	0	62	20	45
2019	IS-03	45	9	27	18	0	0	55	18	11
2019	IS-04	21	43	14	14	7	0	64	21	14
2019	IS-05	64	27	9	0	0	0	91	0	11
2018	IS	40	23	15	8	13	2	64	21	48
2018	IS-04	35	35	15	15	0	0	70	15	20
2018	IS-05	50	25	17	0	8	0	75	8	12
2017	IS	23	43	22	10	0	2	68	10	51
2017	IS-03	27	45	27	0	0	0	73	0	11
2017	IS-04	28	44	12	12	0	4	75	13	25

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	24	33	20	13	35	33	46
2019	IS-03	27	9	27	27	9	36	36	11
2019	IS-04	7	36	21	36	0	43	36	14
2019	IS-05	0	36	36	0	27	36	27	11
2018	IS	6	17	40	25	13	23	38	48
2018	IS-04	0	15	40	40	5	15	45	20
2018	IS-05	8	25	33	17	17	33	33	12
2017	IS	7	23	25	21	23	30	44	52
2017	IS-03	9	36	27	9	18	45	27	11
2017	IS-04	4	31	27	23	15	35	38	26

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	13	38	27	16	7	51	22	45
2019	IS-03	27	27	18	18	9	55	27	11
2019	IS-04	0	50	36	14	0	50	14	14
2019	IS-05	18	36	27	18	0	55	18	11
2018	IS	6	21	34	26	13	28	38	47
2018	IS-04	0	16	47	32	5	16	37	19
2018	IS-05	17	17	33	25	8	33	33	12
2017	IS	8	13	33	19	27	21	46	52
2017	IS-03	9	27	36	9	18	36	27	11
2017	IS-04	12	12	35	23	19	23	42	26

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	26	26	17	15	41	33	46
2019	IS-03	27	9	27	18	18	36	36	11
2019	IS-04	14	21	29	21	14	36	36	14
2019	IS-05	18	45	9	18	9	64	27	11
2018	IS	4	10	21	23	42	15	65	48
2018	IS-04	0	10	10	30	50	10	80	20
2018	IS-05	8	8	42	17	25	17	42	12
2017	IS	4	15	27	21	33	19	53	52
2017	IS-03	0	36	36	9	18	36	27	11
2017	IS-04	8	15	23	27	27	23	54	26

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	30	9	7	7	0	77	14	44
2019	IS-03	70	10	10	0	10	0	80	10	10
2019	IS-04	43	29	14	14	0	0	71	14	14
2019	IS-05	55	27	9	9	0	0	82	9	11
2018	IS	23	27	31	15	4	0	50	19	48
2018	IS-04	15	25	35	20	5	0	40	25	20
2018	IS-05	25	33	33	0	8	0	58	8	12
2017	IS	13	35	19	12	17	4	50	30	52
2017	IS-03	9	64	27	0	0	0	73	0	11
2017	IS-04	15	31	23	12	15	4	48	28	26

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	33	17	11	9	63	20	46
2019	IS-03	45	9	9	18	18	55	36	11
2019	IS-04	21	57	14	7	0	79	7	14
2019	IS-05	36	27	18	18	0	64	18	11
2018	IS	21	27	25	17	10	48	27	48
2018	IS-04	5	30	35	15	15	35	30	20
2018	IS-05	25	42	8	25	0	67	25	12
2017	IS	19	31	21	13	16	50	29	52
2017	IS-03	18	45	27	9	0	64	9	11
2017	IS-04	23	31	15	19	12	54	31	26

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	22	33	28	11	7	54	17	46
2019	IS-03	18	27	27	18	9	45	27	11
2019	IS-04	14	57	29	0	0	71	0	14
2019	IS-05	18	27	27	18	9	45	27	11
2018	IS	15	23	30	26	6	38	32	47
2018	IS-04	5	26	37	26	5	32	32	19
2018	IS-05	25	8	42	25	0	33	25	12
2017	IS	11	27	33	18	12	38	29	52
2017	IS-03	18	36	18	18	9	55	27	11
2017	IS-04	12	19	38	19	12	31	31	26

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	20	30	26	17	7	50	24	46
2019	IS-03	18	36	0	36	9	55	45	11
2019	IS-04	14	29	36	14	7	43	21	14
2019	IS-05	27	27	36	0	9	55	9	11
2018	IS	13	15	36	23	13	28	36	47
2018	IS-04	0	11	47	32	11	11	42	19
2018	IS-05	25	8	42	25	0	33	25	12
2017	IS	9	6	29	31	25	15	56	52
2017	IS-03	18	0	36	36	9	18	45	11
2017	IS-04	8	8	27	35	23	15	58	26

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	24	20	20	7	54	26	46
2019	IS-03	18	9	27	36	9	27	45	11
2019	IS-04	29	36	29	7	0	64	7	14
2019	IS-05	27	36	18	9	9	64	18	11
2018	IS	19	17	35	19	10	35	29	48
2018	IS-04	0	15	55	20	10	15	30	20
2018	IS-05	25	25	25	25	0	50	25	12
2017	IS	7	19	33	18	23	26	41	52
2017	IS-03	9	9	36	36	9	18	45	11
2017	IS-04	4	23	31	15	27	27	42	26

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	33	11	20	7	63	26	46
2019	IS-03	18	27	27	27	0	45	27	11
2019	IS-04	36	36	7	21	0	71	21	14
2019	IS-05	36	36	0	18	9	73	27	11

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	30	37	17	11	4	67	15	46
2019	IS-03	27	36	27	9	0	64	9	11
2019	IS-04	14	43	29	14	0	57	14	14
2019	IS-05	45	45	0	0	9	91	9	11
2018	IS	21	36	19	13	11	57	23	47
2018	IS-04	16	37	32	11	5	53	16	19
2018	IS-05	42	33	17	8	0	75	8	12
2017	IS	26	19	27	13	14	46	27	52
2017	IS-03	18	9	36	36	0	27	36	11
2017	IS-04	35	23	23	8	12	58	19	26

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	59	28	4	7	2	0	87	9	46
2019	IS-03	55	36	0	9	0	0	91	9	11
2019	IS-04	57	29	0	7	7	0	86	14	14
2019	IS-05	73	18	9	0	0	0	91	0	11
2018	IS	48	17	10	13	10	2	66	23	48
2018	IS-04	40	10	20	15	15	0	50	30	20
2018	IS-05	75	17	8	0	0	0	92	0	12
2017	IS	55	27	4	8	4	2	84	12	52
2017	IS-03	45	36	0	9	9	0	82	18	11
2017	IS-04	58	27	8	4	4	0	85	8	26

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	9	7	0	2	7	90	2	45
2019	IS-03	64	18	18	0	0	0	82	0	11
2019	IS-04	62	8	8	0	0	23	90	0	13
2019	IS-05	100	0	0	0	0	0	100	0	11
2018	IS	65	19	4	2	4	6	89	7	48
2018	IS-04	60	20	10	5	0	5	84	5	20
2018	IS-05	83	17	0	0	0	0	100	0	12

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	76	2	9	4	4	0	4	82	9	46
2019	IS-03	82	0	18	0	0	0	0	82	0	11
2019	IS-04	79	7	7	0	7	0	0	86	7	14
2019	IS-05	91	0	0	0	9	0	0	91	9	11
2018	IS	69	8	6	4	6	2	4	82	11	48
2018	IS-04	75	10	5	0	5	5	0	89	5	20
2018	IS-05	92	0	8	0	0	0	0	92	0	12
2017	IS	73	14	5	2	4	0	2	89	6	52
2017	IS-03	64	9	9	9	9	0	0	73	18	11
2017	IS-04	77	15	4	0	4	0	0	92	4	26

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	39	37	17	2	4	0	76	7	46
2019	IS-03	64	18	18	0	0	0	82	0	11
2019	IS-04	29	43	21	0	7	0	71	7	14
2019	IS-05	45	45	9	0	0	0	91	0	11
2018	IS	58	29	6	2	4	0	88	6	48
2018	IS-04	40	50	5	0	5	0	90	5	20
2018	IS-05	75	17	8	0	0	0	92	0	12
2017	IS	46	31	14	4	4	2	78	8	52
2017	IS-03	36	27	18	9	9	0	64	18	11
2017	IS-04	35	42	15	4	4	0	77	8	26

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	48	17	22	7	4	2	67	11	46
2019	IS-03	55	27	18	0	0	0	82	0	11
2019	IS-04	50	14	21	14	0	0	64	14	14
2019	IS-05	55	9	27	0	9	0	64	9	11
2018	IS	50	21	13	2	15	0	71	17	48
2018	IS-04	35	30	20	0	15	0	65	15	20
2018	IS-05	67	17	0	0	17	0	83	17	12
2017	IS	52	25	16	4	2	2	78	6	52
2017	IS-03	45	9	36	9	0	0	55	9	11
2017	IS-04	38	46	8	4	4	0	85	8	26

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	50	7	0	2	7	0	35	87	13	46
2019	IS-03	82	0	0	0	0	0	18	100	0	11
2019	IS-04	36	7	0	0	0	0	57	100	0	14
2019	IS-05	45	9	0	0	9	0	36	86	14	11
2018	IS	46	10	6	6	0	2	29	82	9	48
2018	IS-04	40	5	0	0	0	5	50	100	0	20
2018	IS-05	58	17	0	8	0	0	17	90	10	12
2017	IS	52	10	10	2	0	0	27	84	3	52
2017	IS-03	55	0	18	0	0	0	27	75	0	11
2017	IS-04	54	4	0	0	0	0	42	100	0	26

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	70	11	7	0	2	11	93	0	46
2019	IS-03	73	18	0	0	0	9	100	0	11
2019	IS-04	71	0	7	0	7	14	91	0	14
2019	IS-05	91	9	0	0	0	0	100	0	11
2018	IS	79	13	4	0	0	4	96	0	48
2018	IS-04	70	15	5	0	0	10	94	0	20
2018	IS-05	92	8	0	0	0	0	100	0	12
2017	IS	73	8	8	2	2	8	89	2	52
2017	IS-03	82	0	9	0	0	9	90	0	11
2017	IS-04	65	15	8	0	4	8	91	0	26

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	78	4	7	2	4	4	86	7	46
2019	IS-03	73	0	9	9	9	0	73	18	11
2019	IS-04	79	14	0	0	0	7	100	0	14
2019	IS-05	91	0	9	0	0	0	91	0	11
2018	IS	60	21	8	0	10	0	81	10	48
2018	IS-04	50	20	10	0	20	0	70	20	20
2018	IS-05	83	17	0	0	0	0	100	0	12
2017	IS	60	21	6	4	8	2	82	12	52
2017	IS-03	55	9	18	0	18	0	64	18	11
2017	IS-04	54	31	4	8	4	0	85	12	26

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	49	24	13	11	0	2	75	11	45
2019	IS-03	73	0	9	18	0	0	73	18	11
2019	IS-04	36	43	14	7	0	0	79	7	14
2019	IS-05	55	18	18	0	0	9	80	0	11
2018	IS	54	21	15	4	6	0	75	10	48
2018	IS-04	45	25	20	5	5	0	70	10	20
2018	IS-05	83	17	0	0	0	0	100	0	12
2017	IS	50	25	19	4	2	0	75	6	52
2017	IS-03	55	27	18	0	0	0	82	0	11
2017	IS-04	38	27	27	4	4	0	65	8	26

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	17	28	39	13	2	46	15	46
2019	IS-03	27	27	36	9	0	55	9	11
2019	IS-04	14	29	50	7	0	43	7	14
2019	IS-05	18	36	18	18	9	55	27	11
2018	IS	8	21	40	21	10	29	31	48
2018	IS-04	0	10	55	25	10	10	35	20
2018	IS-05	17	42	17	25	0	58	25	12
2017	IS	6	19	42	20	13	25	33	52
2017	IS-03	9	27	27	27	9	36	36	11
2017	IS-04	8	23	46	15	8	31	23	26

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	22	38	22	9	31	31	45
2019	IS-03	0	9	55	9	27	36	9	11
2019	IS-04	7	29	36	21	7	29	36	14
2019	IS-05	18	9	18	55	0	55	27	11
2018	IS	10	33	33	15	8	23	44	48
2018	IS-04	5	40	50	0	5	5	45	20
2018	IS-05	0	33	25	33	8	42	33	12
2017	IS	13	22	42	15	7	23	35	52
2017	IS-03	18	9	36	18	18	36	27	11
2017	IS-04	12	19	50	15	4	19	31	26

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	15	43	15	17	7	2	60	24	46
2019	IS-03	18	36	9	18	18	0	55	36	11
2019	IS-04	7	50	29	14	0	0	57	14	14
2019	IS-05	18	45	9	27	0	0	64	27	11
2018	IS	13	35	15	23	10	4	50	35	48
2018	IS-04	0	40	10	30	15	5	42	47	20
2018	IS-05	17	25	42	17	0	0	42	17	12
2017	IS	10	37	25	12	14	4	48	26	52
2017	IS-03	18	64	0	0	18	0	82	18	11
2017	IS-04	0	31	31	19	12	8	33	33	26

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	11	46	20	15	4	4	59	20	46
2019	IS-03	9	36	27	9	9	9	50	20	11
2019	IS-04	0	64	21	14	0	0	64	14	14
2019	IS-05	18	36	18	18	9	0	55	27	11
2018	IS	10	31	13	23	21	2	43	45	48
2018	IS-04	5	20	20	30	25	0	25	55	20
2018	IS-05	8	50	0	25	17	0	58	42	12
2017	IS	8	35	21	14	21	2	43	36	52
2017	IS-03	18	45	9	9	18	0	64	27	11
2017	IS-04	8	31	23	8	27	4	40	36	26

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	20	80	46
2019	IS-03	18	82	11
2019	IS-04	21	79	14
2019	IS-05	9	91	11
2017	IS	10	90	52
2017	IS-03	0	100	11

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	42	29	4	16	2	7	45	55	45
2019	IS-03	45	27	0	9	0	18	56	44	11
2019	IS-04	29	43	7	14	0	7	31	69	14
2019	IS-05	80	20	0	0	0	0	80	20	10
2018	IS	33	38	10	10	2	6	36	64	48
2018	IS-04	35	35	10	0	5	15	41	59	20
2018	IS-05	42	42	17	0	0	0	42	58	12
2017	IS	61	27	4	6	0	2	63	37	52
2017	IS-03	55	27	9	9	0	0	55	45	11
2017	IS-04	62	27	0	8	0	4	64	36	26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	61	39	23

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	IS	48	52	23
2018	IS	66	34	29
2018	IS-04	70	30	10

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	30	17	17	17	4	4	43	38	23
2018	IS	14	17	21	21	17	3	7	35	42	29
2018	IS-04	10	30	20	20	20	0	0	40	40	10
2017	IS	5	37	5	32	16	0	5	44	50	19

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	9	9	30	17	26	4	4	19	48	23
2018	IS	0	24	17	24	24	0	10	27	54	29
2018	IS-04	0	30	20	30	20	0	0	30	50	10
2017	IS	0	26	11	26	11	0	26	36	50	19

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	IS	46	20	11	9	7	9	71	17	46
2019	IS-03	55	9	9	9	9	9	70	20	11
2019	IS-04	36	36	14	0	0	14	83	0	14
2019	IS-05	73	27	0	0	0	0	100	0	11
2018	IS	46	10	15	19	4	6	60	24	48
2018	IS-04	50	10	15	15	0	10	67	17	20
2018	IS-05	50	17	17	8	0	8	73	9	12

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for National Research Council Canada by Question 94. Please indicate your occupational group and level. Occupational group and level - IS

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment