2019 Public Service Employee Survey Results for Canadian Environmental Assessment Agency by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	43	3	9	1	87	10	196
2019	Unilingual English	45	38	4	9	5	82	14	130
2019	Either English or French	40	47	0	9	4	87	13	23
2017	Bilingual	36	53	4	6	1	89	7	138
2017	Unilingual English	26	59	1	10	4	85	14	76
2017	Either English or French	21	63	0	8	8	84	16	13
2014	Bilingual	42	45	4	9	0	87	9	133
2014	Unilingual English	32	56	4	8	0	88	8	66
2014	Either English or French	41	28	0	20	10	69	31	10
2011	Bilingual	57	37	4	2	0	94	2	118
2011	Unilingual English	28	45	5	17	5	74	22	66
2008	Bilingual	48	44	4	1	2	93	3	99
2008	Unilingual English	29	49	3	15	3	78	19	59

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	22	6	11	4	0	0	79	15	196
2019	Unilingual English	86	9	2	1	1	0	1	96	2	130
2019	Either English or French	78	8	9	0	5	0	0	86	5	23
2017	Bilingual	52	27	4	11	5	1	0	80	16	137
2017	Unilingual English	84	9	5	1	0	0	0	93	1	76
2017	Either English or French	67	25	8	0	0	0	0	92	0	13
2014	Bilingual	54	27	6	9	3	1	0	82	12	133
2014	Unilingual English	80	12	2	0	3	0	3	95	3	66
2014	Either English or French	69	20	0	0	10	0	0	90	10	10
2011	Bilingual	60	17	4	13	4	0	2	78	17	118
2011	Unilingual English	83	9	2	5	0	0	2	94	5	66
2008	Bilingual	48	29	7	11	4	0	0	78	15	99
2008	Unilingual English	83	8	2	0	3	0	3	95	4	59

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	29	5	11	4	0	0	80	15	196
2019	Unilingual English	46	36	4	9	4	0	1	83	13	129
2019	Either English or French	57	22	0	17	4	0	0	79	21	23
2017	Bilingual	45	33	6	13	3	0	0	78	16	138
2017	Unilingual English	40	40	3	12	5	0	0	80	17	76
2017	Either English or French	54	30	0	8	8	0	0	84	16	13
2014	Bilingual	52	33	7	7	2	0	0	85	8	133
2014	Unilingual English	46	35	9	6	3	0	0	81	9	65
2014	Either English or French	59	11	0	20	10	0	0	70	30	10
2011	Bilingual	56	35	2	5	0	2	0	93	5	119
2011	Unilingual English	50	36	5	8	2	0	0	86	9	66

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	39	12	11	4	0	0	73	15	195
2019	Unilingual English	26	44	12	12	4	1	0	71	16	130
2019	Either English or French	37	27	9	18	9	0	0	64	27	22
2017	Bilingual	38	42	11	7	2	0	0	80	9	138
2017	Unilingual English	18	51	14	15	3	0	0	69	17	76
2017	Either English or French	13	54	16	17	0	0	0	67	17	13
2014	Bilingual	37	39	11	10	2	0	1	76	12	133
2014	Unilingual English	12	50	4	28	3	0	3	64	32	66
2014	Either English or French	19	31	10	20	20	0	0	49	40	10
2011	Bilingual	37	46	9	2	1	0	5	87	3	118
2011	Unilingual English	38	38	10	7	7	0	0	76	14	66
2008	Bilingual	37	35	8	11	5	1	2	75	17	99
2008	Unilingual English	33	34	16	14	3	0	0	67	17	58

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	35	5	5	2	1	0	88	7	192
2019	Unilingual English	47	36	8	6	2	0	1	84	8	127
2019	Either English or French	61	22	8	4	4	0	0	83	9	23
2017	Bilingual	49	40	4	6	1	0	0	88	7	138
2017	Unilingual English	53	37	8	1	0	0	0	90	1	75
2017	Either English or French	44	56	0	0	0	0	0	100	0	13
2014	Bilingual	54	34	7	3	1	1	0	89	4	132
2014	Unilingual English	55	30	6	9	0	0	0	85	9	66
2014	Either English or French	49	31	10	9	0	0	0	80	9	10

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	33	9	6	4	0	0	81	10	196
2019	Unilingual English	53	28	8	9	2	0	0	81	11	130
2019	Either English or French	48	38	13	0	0	0	0	87	0	23
2017	Bilingual	47	36	6	8	1	1	0	84	10	138
2017	Unilingual English	52	28	11	7	3	0	0	80	10	76
2017	Either English or French	51	8	16	17	8	0	0	59	25	13
2014	Bilingual	50	28	12	7	3	0	0	78	10	133
2014	Unilingual English	31	43	12	11	3	0	0	74	14	65
2014	Either English or French	40	31	0	0	30	0	0	70	30	10
2011	Bilingual	53	34	3	8	2	0	1	88	10	119
2011	Unilingual English	38	34	2	15	11	0	0	72	26	66

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	47	37	8	5	2	0	84	8	196
2019	Unilingual English	38	48	7	5	1	0	86	7	130
2019	Either English or French	32	38	12	13	4	0	71	17	23
2017	Bilingual	46	38	11	4	1	0	84	5	138
2017	Unilingual English	47	37	11	4	1	0	84	5	76
2017	Either English or French	28	49	23	0	0	0	77	0	13
2014	Bilingual	31	40	16	8	4	1	71	12	133
2014	Unilingual English	30	45	11	12	2	0	76	14	66
2014	Either English or French	31	49	20	0	0	0	80	0	10
2011	Bilingual	45	34	12	4	4	0	80	8	119
2011	Unilingual English	35	36	12	8	10	0	71	17	66
2008	Bilingual	41	43	8	4	3	1	85	7	98
2008	Unilingual English	33	43	10	10	3	0	76	14	58

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	38	8	9	4	0	0	79	13	195
2019	Unilingual English	39	42	11	5	2	1	0	82	6	130
2019	Either English or French	47	48	5	0	0	0	0	95	0	23
2017	Bilingual	40	40	12	6	2	0	0	80	8	138
2017	Unilingual English	42	43	7	3	5	0	1	85	8	76
2017	Either English or French	28	41	15	0	16	0	0	69	16	13
2014	Bilingual	26	43	11	14	5	1	0	70	19	133
2014	Unilingual English	23	51	10	9	4	2	0	76	14	66
2014	Either English or French	31	30	28	11	0	0	0	61	11	10
2011	Bilingual	35	47	6	7	4	0	2	83	11	119
2011	Unilingual English	28	36	17	14	5	0	0	64	18	66

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	35	36	13	12	4	72	16	195
2019	Unilingual English	35	46	11	5	2	82	7	125
2019	Either English or French	56	27	9	5	4	82	9	22
2017	Bilingual	36	45	11	6	2	81	8	138
2017	Unilingual English	37	40	10	10	3	76	13	76
2017	Either English or French	13	56	0	15	16	69	31	13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	27	5	3	2	0	0	90	5	195
2019	Unilingual English	57	33	8	2	0	0	0	90	2	130
2019	Either English or French	56	35	9	0	0	0	0	91	0	23
2017	Bilingual	54	37	6	1	1	0	0	92	2	138
2017	Unilingual English	52	37	4	5	1	0	0	90	6	76
2017	Either English or French	28	41	23	9	0	0	0	69	9	13
2014	Bilingual	41	45	7	5	2	0	0	86	7	133
2014	Unilingual English	55	31	9	1	3	0	0	87	5	66
2014	Either English or French	40	40	10	9	0	0	0	80	9	10
2011	Bilingual	53	41	1	2	3	0	2	95	4	119
2011	Unilingual English	41	46	3	5	5	0	0	88	9	66
2008	Bilingual	54	32	7	3	4	0	0	86	7	99
2008	Unilingual English	27	49	14	5	3	2	0	78	9	59

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	29	10	8	5	0	77	12	194
2019	Unilingual English	42	40	7	6	4	1	83	10	130
2019	Either English or French	39	44	9	4	4	0	83	8	23
2017	Bilingual	43	37	15	4	2	0	79	6	135
2017	Unilingual English	46	39	6	4	4	1	86	8	76
2017	Either English or French	28	41	6	9	16	0	69	25	13

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	27	12	2	2	0	0	84	4	195
2019	Unilingual English	44	38	11	5	1	1	0	83	6	128
2019	Either English or French	40	43	0	13	4	0	0	83	17	23
2017	Bilingual	56	33	10	0	1	0	0	89	1	138
2017	Unilingual English	56	31	5	4	1	0	1	89	6	75
2017	Either English or French	44	31	9	17	0	0	0	74	17	13
2014	Bilingual	53	32	11	4	1	0	0	85	4	133
2014	Unilingual English	53	34	8	4	2	0	0	87	6	66
2014	Either English or French	61	39	0	0	0	0	0	100	0	10
2011	Bilingual	62	31	3	2	1	2	0	94	3	119
2011	Unilingual English	47	44	6	0	3	0	0	91	3	66

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	33	10	10	5	0	75	15	195
2019	Unilingual English	32	48	10	8	2	0	80	10	129
2019	Either English or French	35	42	9	8	5	0	78	13	23
2017	Bilingual	45	35	11	8	1	0	79	9	138
2017	Unilingual English	33	51	7	8	1	0	84	9	75
2017	Either English or French	28	39	16	17	0	0	67	17	13
2014	Bilingual	24	47	12	11	5	0	72	16	133
2014	Unilingual English	27	50	12	8	3	0	77	11	66
2014	Either English or French	41	30	0	29	0	0	71	29	10
2011	Bilingual	44	41	6	6	2	2	86	8	119
2011	Unilingual English	22	40	14	14	9	0	63	23	66

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	44	33	15	6	3	0	0	77	9	195
2019	Unilingual English	35	47	9	5	3	1	0	82	8	129
2019	Either English or French	45	26	17	9	4	0	0	70	13	23
2017	Bilingual	45	34	14	5	1	0	0	79	6	138
2017	Unilingual English	38	42	12	5	3	0	0	80	8	75
2017	Either English or French	13	24	38	9	16	0	0	37	25	13
2014	Bilingual	29	42	9	12	7	1	1	71	19	132
2014	Unilingual English	25	35	17	19	3	0	1	60	23	66
2014	Either English or French	41	30	10	9	9	0	0	71	19	10

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	41	7	11	2	0	0	80	14	194
2019	Unilingual English	42	40	6	9	2	1	0	82	12	128
2019	Either English or French	40	43	9	9	0	0	0	82	9	23
2017	Bilingual	46	37	8	8	0	0	1	84	8	138
2017	Unilingual English	40	44	4	9	3	0	0	84	12	75
2017	Either English or French	13	39	23	17	0	8	0	57	18	13
2014	Bilingual	36	35	15	11	3	0	0	71	14	133
2014	Unilingual English	33	41	17	8	1	0	0	74	9	66
2014	Either English or French	41	40	9	0	9	0	0	81	9	10
2011	Bilingual	43	39	10	3	2	3	0	85	5	118
2011	Unilingual English	37	32	9	11	10	0	1	70	21	65

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	51	33	10	3	3	84	6	196
2019	Unilingual English	44	48	5	2	1	92	3	130
2019	Either English or French	45	43	0	13	0	87	13	23
2017	Bilingual	47	40	9	2	1	87	3	138
2017	Unilingual English	47	45	3	4	1	92	5	75
2017	Either English or French	36	24	15	9	16	60	25	13
2014	Bilingual	37	37	17	8	1	74	9	133
2014	Unilingual English	42	35	16	5	2	77	6	66
2014	Either English or French	41	28	9	21	0	69	21	10
2011	Bilingual	52	37	7	4	0	89	4	119
2011	Unilingual English	37	38	11	11	3	75	14	66
2008	Bilingual	52	36	8	3	1	88	4	99
2008	Unilingual English	37	41	10	8	3	78	12	59

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	20	36	25	11	7	1	0	57	18	196
2019	Unilingual English	30	39	18	10	2	0	0	69	12	130
2019	Either English or French	49	51	0	0	0	0	0	100	0	21
2017	Bilingual	29	41	21	7	2	0	0	70	9	138
2017	Unilingual English	34	36	23	3	3	1	0	71	5	76
2017	Either English or French	29	38	25	0	8	0	0	67	8	13
2014	Bilingual	34	44	13	5	4	0	1	79	8	133
2014	Unilingual English	18	36	27	13	6	0	0	54	18	66
2014	Either English or French	40	20	19	11	11	0	0	60	21	10
2011	Bilingual	30	46	15	3	3	0	2	78	7	118
2011	Unilingual English	22	26	20	18	14	0	0	48	32	66
2008	Bilingual	27	37	20	11	4	0	0	65	15	99
2008	Unilingual English	17	41	24	10	7	0	2	59	17	59

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	27	33	18	8	1	1	27	39	196
2019	Unilingual English	8	15	43	22	9	1	2	32	24	130
2019	Either English or French	4	25	22	31	14	0	4	47	31	23
2017	Bilingual	6	25	38	22	6	1	4	29	32	138
2017	Unilingual English	1	17	47	22	9	0	3	32	19	76
2017	Either English or French	0	16	33	36	15	0	0	51	16	13
2014	Bilingual	6	17	37	30	6	1	2	37	24	132
2014	Unilingual English	9	17	53	15	5	2	0	20	26	66
2014	Either English or French	0	9	60	20	0	0	10	22	11	10
2011	Bilingual	2	25	38	17	14	3	1	32	28	119
2011	Unilingual English	11	17	46	17	8	2	0	26	28	66
2008	Bilingual	7	19	44	18	7	3	1	26	27	99
2008	Unilingual English	12	17	47	8	8	3	3	18	31	59

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	20	25	30	12	2	1	44	31	195
2019	Unilingual English	2	10	34	28	23	2	1	52	12	130
2019	Either English or French	0	4	20	36	22	13	4	70	5	23
2017	Bilingual	1	19	34	24	14	3	4	41	22	138
2017	Unilingual English	9	13	22	34	17	0	5	53	24	76
2017	Either English or French	0	31	25	15	22	8	0	39	33	13
2014	Bilingual	5	10	33	35	14	2	1	51	16	133
2014	Unilingual English	6	18	38	24	13	0	0	38	25	66
2014	Either English or French	0	10	30	40	9	10	0	55	12	10
2011	Bilingual	3	14	22	29	27	3	2	59	18	118
2011	Unilingual English	11	22	31	23	9	3	1	33	34	66
2008	Bilingual	7	20	27	26	15	5	0	43	28	97
2008	Unilingual English	3	17	29	36	10	2	2	48	21	58

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	26	33	11	8	2	1	20	46	195
2019	Unilingual English	13	21	35	17	10	3	1	28	35	130
2019	Either English or French	21	31	22	18	5	0	4	23	54	23
2017	Bilingual	11	30	32	16	9	1	1	26	41	137
2017	Unilingual English	6	25	33	18	13	0	4	33	33	76
2017	Either English or French	16	8	55	21	0	0	0	21	24	13
2014	Bilingual	12	25	35	21	5	1	1	27	38	132
2014	Unilingual English	18	27	33	17	3	0	1	20	47	66
2014	Either English or French	9	49	11	20	0	0	10	22	66	10
2011	Bilingual	7	15	46	17	11	4	2	29	23	118
2011	Unilingual English	31	20	26	15	6	2	2	21	52	66
2008	Bilingual	12	19	36	19	7	5	1	28	33	99
2008	Unilingual English	14	19	41	14	8	2	3	23	34	59

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	16	28	31	18	7	0	0	24	44	196
2019	Unilingual English	10	23	33	26	6	1	1	33	34	128
2019	Either English or French	4	14	43	22	14	0	4	37	18	23
2017	Bilingual	9	24	40	20	7	0	1	26	34	138
2017	Unilingual English	0	20	49	21	7	0	3	29	20	75
2017	Either English or French	8	16	42	21	13	0	0	34	24	13
2014	Bilingual	6	19	37	28	7	1	1	36	26	132
2014	Unilingual English	12	29	39	11	9	0	0	20	41	66
2014	Either English or French	20	19	20	30	0	0	10	34	44	10
2011	Bilingual	3	9	42	27	15	2	1	43	13	119
2011	Unilingual English	12	14	44	21	9	0	0	30	26	66
2008	Bilingual	5	16	34	31	11	2	0	43	22	99
2008	Unilingual English	3	22	31	31	10	0	3	42	26	59

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	24	23	17	18	2	3	36	40	195
2019	Unilingual English	12	17	25	23	18	4	1	43	31	130
2019	Either English or French	9	9	22	18	33	0	9	56	19	22
2017	Bilingual	11	23	34	19	10	2	1	30	35	137
2017	Unilingual English	8	13	33	19	15	1	11	39	24	76
2017	Either English or French	8	16	17	31	28	0	0	59	24	13
2014	Bilingual	5	17	31	29	12	2	3	44	24	132
2014	Unilingual English	10	27	29	20	7	3	3	29	40	66
2014	Either English or French	20	30	20	20	0	0	10	22	55	10
2011	Bilingual	6	17	39	20	16	3	0	36	23	119
2011	Unilingual English	31	23	21	15	9	2	0	24	54	66
2008	Bilingual	6	14	32	24	17	3	3	44	22	99
2008	Unilingual English	8	19	31	19	17	2	5	38	29	59

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	17	19	27	21	12	2	2	35	38	195
2019	Unilingual English	6	12	27	25	25	4	1	53	19	130
2019	Either English or French	4	5	13	29	27	13	9	72	12	23
2017	Bilingual	8	21	33	25	8	1	4	35	31	138
2017	Unilingual English	12	23	33	17	8	0	8	26	38	76
2017	Either English or French	16	8	31	21	23	0	0	44	24	13
2014	Bilingual	5	12	30	33	16	3	2	51	17	132
2014	Unilingual English	15	27	23	21	10	0	3	33	44	66
2014	Either English or French	11	40	19	20	0	0	10	22	57	10
2011	Bilingual	7	15	27	27	18	4	2	48	23	119
2011	Unilingual English	17	18	29	15	15	3	3	32	37	66
2008	Bilingual	9	15	30	28	12	3	2	43	26	99
2008	Unilingual English	7	19	31	22	17	0	5	41	27	59

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	14	20	35	16	11	2	1	28	35	196
2019	Unilingual English	8	20	39	19	9	4	1	29	29	130
2019	Either English or French	13	26	25	18	9	0	8	30	43	23
2017	Bilingual	5	21	41	16	13	2	2	31	27	137
2017	Unilingual English	8	12	32	28	9	1	8	42	22	75
2017	Either English or French	16	8	17	21	38	0	0	59	24	13
2014	Bilingual	2	23	41	23	8	2	1	31	26	132
2014	Unilingual English	17	15	41	17	8	2	1	25	33	66
2014	Either English or French	20	40	9	20	0	0	10	22	67	10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	2	14	34	31	18	1	1	49	17	196
2019	Unilingual English	3	16	36	30	14	1	1	45	19	130
2019	Either English or French	13	0	38	27	23	0	0	49	13	23

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	61	21	7	8	2	0	1	83	10	194
2019	Unilingual English	81	7	7	0	0	0	5	93	0	130
2019	Either English or French	78	9	0	0	5	4	5	95	5	23
2017	Bilingual	69	19	4	6	3	0	0	88	9	138
2017	Unilingual English	87	6	4	0	1	0	1	95	1	76
2017	Either English or French	83	9	8	0	0	0	0	92	0	13
2014	Bilingual	65	20	3	8	3	0	0	85	12	133
2014	Unilingual English	80	9	2	2	2	0	6	95	3	66
2014	Either English or French	80	20	0	0	0	0	0	100	0	10
2011	Bilingual	62	19	6	10	1	2	0	83	11	119
2011	Unilingual English	72	9	3	3	2	1	9	91	6	66
2008	Bilingual	59	18	7	10	3	1	2	79	14	99
2008	Unilingual English	76	10	3	2	0	0	8	94	2	59

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	29	18	6	3	8	2	70	10	195
2019	Unilingual English	34	31	12	8	3	8	2	73	13	130
2019	Either English or French	31	18	12	4	4	21	9	70	12	23
2017	Bilingual	28	33	15	11	2	7	4	68	15	138
2017	Unilingual English	41	25	8	10	3	9	4	76	15	76
2017	Either English or French	22	24	8	9	8	23	6	65	24	13
2014	Bilingual	26	28	18	9	8	6	5	60	19	132
2014	Unilingual English	41	29	11	9	0	8	3	78	10	66
2014	Either English or French	41	39	0	9	0	10	0	89	11	10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	27	7	7	3	0	84	10	195
2019	Unilingual English	54	31	2	9	2	1	86	12	130
2019	Either English or French	52	31	13	0	4	0	83	4	23
2017	Bilingual	55	31	5	6	3	1	87	9	138
2017	Unilingual English	54	34	5	4	3	0	88	7	76
2017	Either English or French	51	8	17	16	8	0	59	24	13
2014	Bilingual	46	33	8	9	4	0	79	13	133
2014	Unilingual English	59	27	5	7	0	2	88	7	66
2014	Either English or French	72	19	0	9	0	0	91	9	10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	27	6	3	0	0	91	3	195
2019	Unilingual English	65	26	2	4	2	1	92	6	129
2019	Either English or French	71	25	4	0	0	0	96	0	23
2017	Bilingual	60	34	4	1	1	0	94	2	138
2017	Unilingual English	66	28	5	0	1	0	94	1	76
2017	Either English or French	52	39	8	0	0	0	92	0	13
2014	Bilingual	50	37	5	7	2	0	87	8	133
2014	Unilingual English	63	28	3	5	1	0	91	6	64
2014	Either English or French	71	20	0	0	9	0	91	9	10

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	29	9	4	1	0	87	4	194
2019	Unilingual English	65	26	3	4	1	2	92	5	130
2019	Either English or French	57	30	13	0	0	0	87	0	23

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	23	10	5	2	2	2	82	7	196
2019	Unilingual English	55	25	7	5	2	2	4	85	7	130
2019	Either English or French	70	21	9	0	0	0	0	91	0	23

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	29	10	7	3	0	1	80	10	196
2019	Unilingual English	45	32	13	6	3	2	0	77	9	130
2019	Either English or French	48	26	4	17	0	0	4	78	18	23
2017	Bilingual	44	39	10	3	3	0	0	84	6	138
2017	Unilingual English	39	44	6	3	0	5	3	90	3	76
2017	Either English or French	30	37	16	9	8	0	0	67	17	13
2014	Bilingual	38	36	9	12	5	0	0	74	17	133
2014	Unilingual English	49	29	12	4	3	2	1	80	8	66
2014	Either English or French	29	41	9	11	9	0	0	70	20	10
2011	Bilingual	34	42	11	6	5	2	2	78	11	119
2011	Unilingual English	33	39	6	12	8	0	2	73	20	66
2008	Bilingual	33	39	8	12	6	1	1	73	19	98
2008	Unilingual English	31	39	15	8	7	0	0	69	15	59

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	28	11	5	2	0	1	83	7	196
2019	Unilingual English	60	22	7	5	3	2	0	84	9	130
2019	Either English or French	58	21	8	9	4	0	0	79	13	23
2017	Bilingual	54	32	7	4	1	1	0	88	5	138
2017	Unilingual English	52	33	4	4	1	4	2	90	6	76
2017	Either English or French	46	37	17	0	0	0	0	83	0	13
2014	Bilingual	47	28	10	8	6	1	0	76	14	133
2014	Unilingual English	58	24	15	1	2	0	0	82	3	66
2014	Either English or French	51	20	9	11	9	0	0	70	20	10
2011	Bilingual	53	25	10	6	3	1	2	81	9	118
2011	Unilingual English	42	35	5	11	5	3	0	79	16	66
2008	Bilingual	49	27	10	5	5	1	2	79	10	99
2008	Unilingual English	34	37	14	7	3	2	3	75	11	59

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	54	24	10	9	2	1	1	79	11	195
2019	Unilingual English	56	26	9	6	2	1	0	83	9	128
2019	Either English or French	48	34	4	9	4	0	0	83	13	23
2017	Bilingual	55	30	7	5	3	1	0	85	8	138
2017	Unilingual English	44	38	5	3	3	5	2	89	6	76
2017	Either English or French	36	33	15	9	8	0	0	69	17	13
2014	Bilingual	43	31	12	10	3	0	0	75	13	133
2014	Unilingual English	55	27	10	6	1	0	0	82	8	66
2014	Either English or French	49	20	10	0	20	0	0	69	20	10
2011	Bilingual	47	31	7	8	3	1	3	81	12	119
2011	Unilingual English	48	28	13	5	6	0	0	76	11	66
2008	Bilingual	46	29	9	7	6	0	2	77	13	99
2008	Unilingual English	39	39	14	5	3	0	0	78	8	59

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	85	7	4	3	2	0	0	92	4	196
2019	Unilingual English	87	3	4	1	0	1	4	95	2	130
2019	Either English or French	86	9	0	0	0	0	5	100	0	22
2017	Bilingual	81	11	4	1	2	0	1	93	3	138
2017	Unilingual English	92	1	3	0	1	0	3	96	1	76
2017	Either English or French	83	9	8	0	0	0	0	92	0	13
2014	Bilingual	79	11	3	4	2	0	0	91	6	133
2014	Unilingual English	86	4	2	2	0	0	6	97	2	66
2014	Either English or French	80	20	0	0	0	0	0	100	0	10
2011	Bilingual	73	15	6	3	0	0	3	91	3	119
2011	Unilingual English	72	8	5	1	2	0	12	91	3	66
2008	Bilingual	73	15	4	3	2	0	3	91	5	99
2008	Unilingual English	80	5	7	0	0	0	8	93	0	59

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	20	6	4	3	2	1	87	7	194
2019	Unilingual English	71	21	4	3	1	1	0	92	4	130
2019	Either English or French	65	21	9	0	4	0	0	86	4	23
2017	Bilingual	60	24	6	4	1	3	2	89	5	138
2017	Unilingual English	67	18	2	4	1	5	3	92	6	76
2017	Either English or French	61	33	0	0	0	0	6	100	0	13
2014	Bilingual	58	24	10	3	3	2	1	84	6	133
2014	Unilingual English	63	21	7	2	3	2	3	87	5	66
2014	Either English or French	30	20	9	11	9	21	0	63	25	10
2011	Bilingual	52	23	6	7	4	5	3	81	12	119
2011	Unilingual English	44	30	6	8	8	3	1	78	16	66

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	70	19	8	2	1	1	90	2	196
2019	Unilingual English	73	18	3	2	3	1	92	5	130
2019	Either English or French	79	8	5	0	4	4	91	4	23
2017	Bilingual	68	24	2	2	2	1	94	4	138
2017	Unilingual English	64	22	8	0	3	3	89	3	76
2017	Either English or French	70	15	15	0	0	0	85	0	13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	25	10	6	3	1	82	8	195
2019	Unilingual English	62	27	3	5	2	1	89	8	130
2019	Either English or French	62	21	9	4	4	0	83	8	23
2017	Bilingual	61	26	7	4	3	0	87	6	138
2017	Unilingual English	58	26	8	4	3	1	85	7	76
2017	Either English or French	36	16	33	6	8	0	52	15	13
2014	Bilingual	46	27	12	8	6	0	74	14	133
2014	Unilingual English	58	24	12	2	4	0	82	6	66
2014	Either English or French	40	20	9	0	20	10	67	22	10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	35	10	10	6	5	0	73	17	62

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	32	15	4	1	6	1	78	6	193
2019	Unilingual English	49	33	8	3	3	4	0	85	6	130
2019	Either English or French	49	30	4	0	0	13	4	95	0	23
2017	Bilingual	43	41	6	6	1	4	0	87	7	138
2017	Unilingual English	54	26	6	6	0	7	1	87	6	76
2017	Either English or French	44	31	9	8	0	8	0	82	9	13
2014	Bilingual	28	41	13	11	3	4	0	72	15	133
2014	Unilingual English	40	36	11	8	1	5	0	80	9	66
2014	Either English or French	51	9	9	11	9	10	0	67	22	10
2011	Bilingual	38	34	13	5	2	6	2	78	8	119
2011	Unilingual English	33	27	21	10	6	3	0	62	17	66

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	37	34	15	7	3	3	1	74	10	193
2019	Unilingual English	42	39	12	4	2	1	0	82	6	130
2019	Either English or French	53	30	8	0	0	9	0	91	0	23
2017	Bilingual	40	43	12	2	1	1	0	85	3	137
2017	Unilingual English	51	30	9	8	0	1	0	83	8	76
2017	Either English or French	44	31	9	0	16	0	0	75	16	13
2014	Bilingual	28	38	15	12	2	4	0	69	15	131
2014	Unilingual English	25	45	18	11	1	0	0	70	12	66
2014	Either English or French	50	20	9	11	9	0	0	70	20	10
2011	Bilingual	37	36	14	7	3	1	2	76	10	119
2011	Unilingual English	18	29	20	21	10	3	0	48	32	66
2008	Bilingual	45	29	11	3	10	0	1	76	13	99
2008	Unilingual English	31	36	19	14	2	0	0	66	15	59

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	27	33	16	13	4	6	1	64	18	192
2019	Unilingual English	31	43	10	12	2	2	0	75	15	130
2019	Either English or French	26	48	9	4	0	9	4	85	5	23
2017	Bilingual	29	42	16	8	1	4	0	74	9	138
2017	Unilingual English	43	32	8	15	1	1	0	76	16	76
2017	Either English or French	38	16	23	0	16	6	0	58	17	13
2014	Bilingual	20	38	23	9	4	5	0	62	14	133
2014	Unilingual English	14	39	21	18	5	3	0	55	23	66
2014	Either English or French	50	11	9	20	9	0	0	61	30	10
2011	Bilingual	26	45	14	7	2	7	0	76	9	119
2011	Unilingual English	10	37	12	24	14	2	0	49	39	66
2008	Bilingual	30	41	7	11	8	2	0	73	20	99
2008	Unilingual English	8	41	29	19	2	2	0	50	21	59

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	19	39	18	15	6	2	1	60	22	192
2019	Unilingual English	22	43	10	19	5	2	0	66	24	130
2019	Either English or French	27	39	13	13	0	8	0	72	14	23
2017	Bilingual	24	44	13	13	4	1	0	69	18	138
2017	Unilingual English	36	35	11	12	7	0	0	70	19	76
2017	Either English or French	22	23	33	0	0	23	0	57	0	13
2014	Bilingual	17	37	16	19	8	3	0	56	27	133
2014	Unilingual English	17	25	18	30	10	0	0	41	41	66
2014	Either English or French	40	20	9	21	9	0	0	60	31	10
2011	Bilingual	20	46	12	15	5	2	0	67	20	119
2011	Unilingual English	9	40	14	21	14	2	0	51	36	66
2008	Bilingual	26	40	7	14	10	2	0	68	25	99
2008	Unilingual English	15	51	15	12	7	0	0	66	19	59

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	27	24	7	4	4	0	63	12	195
2019	Unilingual English	32	28	11	6	5	10	7	73	14	130
2019	Either English or French	39	30	9	5	0	17	0	84	6	23

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	49	8	6	2	0	85	7	196
2019	Unilingual English	44	37	12	5	1	1	82	6	130
2019	Either English or French	35	56	4	0	0	4	96	0	23
2017	Bilingual	37	46	7	9	0	1	83	9	138
2017	Unilingual English	39	44	8	6	3	0	83	9	76
2017	Either English or French	30	23	39	8	0	0	52	8	13
2014	Bilingual	26	43	12	11	6	2	70	18	133
2014	Unilingual English	28	34	21	13	3	0	62	16	66
2014	Either English or French	41	40	9	9	0	0	81	9	10
2011	Bilingual	34	48	6	7	2	3	84	9	119
2011	Unilingual English	20	53	10	11	5	2	74	16	66

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	41	17	13	7	1	62	20	195
2019	Unilingual English	26	41	14	12	4	3	69	17	130
2019	Either English or French	27	53	9	4	4	4	83	9	23

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	27	12	12	5	3	1	70	18	196
2019	Unilingual English	42	30	10	10	3	5	0	76	14	129
2019	Either English or French	23	30	18	12	0	13	4	64	15	23
2017	Bilingual	34	40	10	9	3	4	0	77	12	138
2017	Unilingual English	54	26	10	8	1	1	0	81	9	76
2017	Either English or French	38	8	31	8	8	6	0	49	17	13
2014	Bilingual	44	35	7	10	3	1	0	80	13	133
2014	Unilingual English	35	44	8	9	5	0	0	79	14	66
2014	Either English or French	61	11	19	0	9	0	0	72	9	10
2011	Bilingual	54	30	6	5	2	3	1	87	7	119
2011	Unilingual English	36	47	5	5	5	2	2	85	10	66
2008	Bilingual	40	30	11	5	8	5	1	74	14	98
2008	Unilingual English	31	31	15	7	14	3	0	63	21	59

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	43	28	20	6	2	2	72	8	195
2019	Unilingual English	42	39	9	6	2	2	83	8	127
2019	Either English or French	48	35	12	0	0	4	87	0	23

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	23	23	19	8	9	15	2	57	20	192
2019	Unilingual English	20	29	16	7	9	18	1	61	19	130
2019	Either English or French	36	9	26	8	4	16	0	54	15	23
2017	Bilingual	24	22	17	12	7	13	4	56	24	138
2017	Unilingual English	31	9	15	11	9	24	1	54	27	76
2017	Either English or French	30	24	15	8	16	6	0	58	26	13
2014	Bilingual	17	17	19	18	10	15	4	42	34	133
2014	Unilingual English	18	25	24	12	12	9	0	47	27	66
2014	Either English or French	41	9	9	0	30	10	0	56	33	10
2011	Bilingual	19	27	17	14	5	9	9	56	23	119
2011	Unilingual English	18	21	20	15	8	16	2	48	28	66

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	34	16	12	4	2	0	68	16	196
2019	Unilingual English	27	37	11	12	5	7	0	68	19	130
2019	Either English or French	18	56	14	4	0	8	0	81	4	23
2017	Bilingual	33	40	14	9	3	2	0	74	12	137
2017	Unilingual English	30	33	13	15	8	1	0	64	23	76
2017	Either English or French	36	31	25	0	8	0	0	67	8	13
2014	Bilingual	24	35	18	14	7	2	0	61	21	133
2014	Unilingual English	17	48	12	14	8	0	1	66	22	66
2014	Either English or French	40	11	20	20	9	0	0	51	30	10
2011	Bilingual	36	35	11	10	3	1	4	75	14	119
2011	Unilingual English	22	39	16	8	11	3	0	64	20	66
2008	Bilingual	33	42	6	11	5	2	0	77	16	99
2008	Unilingual English	19	37	19	15	7	3	0	58	23	59

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	31	26	16	12	12	2	1	59	24	196
2019	Unilingual English	26	27	13	17	12	5	0	56	30	130
2019	Either English or French	26	39	9	13	4	9	0	71	19	23
2017	Bilingual	24	37	10	18	8	3	0	63	27	138
2017	Unilingual English	16	19	12	28	18	6	1	38	50	76
2017	Either English or French	46	23	15	0	16	0	0	69	16	13
2014	Bilingual	11	24	18	21	22	3	0	36	45	133
2014	Unilingual English	11	23	5	29	27	3	3	36	59	66
2014	Either English or French	30	20	9	10	30	0	0	51	40	10
2011	Bilingual	15	27	21	15	13	2	6	46	31	119
2011	Unilingual English	14	25	15	19	23	4	0	40	44	66
2008	Bilingual	19	28	19	12	16	3	2	49	30	98
2008	Unilingual English	12	33	9	21	22	2	2	46	45	58

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	49	21	15	8	4	4	73	12	196
2019	Unilingual English	48	22	16	6	4	3	73	10	130
2019	Either English or French	45	17	22	4	4	8	67	9	23

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	12	6	3	3	0	11	87	6	195
2019	Unilingual English	48	17	10	8	9	1	6	70	19	129
2019	Either English or French	18	18	13	17	13	4	17	45	38	23

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	25	10	3	2	1	4	84	5	195
2019	Unilingual English	51	25	13	4	3	2	2	79	7	129
2019	Either English or French	48	26	9	0	8	0	8	81	9	23

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	22	14	3	4	3	5	78	7	195
2019	Unilingual English	39	27	13	8	5	6	2	72	13	129
2019	Either English or French	44	22	22	0	4	0	8	72	5	23

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	62	12	12	6	2	2	5	79	8	194
2019	Unilingual English	41	17	17	5	13	1	6	62	20	130
2019	Either English or French	48	12	18	4	4	5	8	70	9	23

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	79	10	4	2	1	1	4	93	3	194
2019	Unilingual English	75	9	8	1	2	2	4	89	2	130
2019	Either English or French	61	13	9	0	0	0	17	89	0	23

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	81	5	2	3	2	3	4	93	5	195
2019	Unilingual English	81	8	2	1	1	5	2	96	2	130
2019	Either English or French	69	18	0	0	0	0	13	100	0	22

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	82	5	1	3	0	1	9	96	4	195
2019	Unilingual English	79	6	2	2	2	2	7	94	4	128
2019	Either English or French	71	12	4	0	0	0	12	95	0	23

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	41	13	6	1	2	79	7	196
2019	Unilingual English	30	44	11	8	2	6	79	10	130
2019	Either English or French	27	48	18	4	0	4	77	4	23
2017	Bilingual	33	42	16	5	1	2	77	7	138
2017	Unilingual English	29	40	19	7	1	4	72	9	75
2017	Either English or French	15	39	30	16	0	0	54	16	13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	30	7	7	2	3	83	9	195
2019	Unilingual English	45	41	5	4	2	2	88	7	129
2019	Either English or French	43	36	12	4	0	4	83	4	23
2017	Bilingual	44	45	4	2	1	3	92	4	138
2017	Unilingual English	49	32	7	7	3	3	83	10	76
2017	Either English or French	69	15	9	8	0	0	83	8	13
2014	Bilingual	46	42	5	4	2	1	89	6	133
2014	Unilingual English	47	40	6	5	1	2	88	6	65
2014	Either English or French	51	20	9	11	9	0	70	20	10
2011	Bilingual	50	36	7	2	2	2	88	5	119
2011	Unilingual English	35	44	7	9	5	0	79	14	66

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	52	33	8	3	1	3	88	4	195
2019	Unilingual English	50	32	13	1	2	2	83	3	129
2019	Either English or French	35	52	13	0	0	0	87	0	23
2017	Bilingual	40	42	9	3	1	5	87	4	138
2017	Unilingual English	51	29	8	5	0	6	86	6	76
2017	Either English or French	44	24	9	0	0	23	89	0	13
2014	Bilingual	46	36	10	2	1	6	86	3	133
2014	Unilingual English	43	34	14	2	1	6	82	3	66
2014	Either English or French	70	20	0	0	9	0	91	9	10

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	66	24	8	3	0	0	89	3	195
2019	Unilingual English	67	23	5	3	2	0	90	5	129
2019	Either English or French	65	35	0	0	0	0	100	0	23
2017	Bilingual	57	37	4	1	1	0	94	1	138
2017	Unilingual English	65	25	5	3	1	0	91	4	76
2017	Either English or French	67	8	17	8	0	0	75	8	13
2014	Bilingual	52	41	3	2	2	0	93	4	133
2014	Unilingual English	55	33	6	3	3	0	88	6	66
2014	Either English or French	70	9	0	11	9	0	80	20	10
2011	Bilingual	54	38	4	2	1	2	93	2	119
2011	Unilingual English	42	35	11	6	5	2	78	11	66
2008	Bilingual	59	27	6	5	3	0	86	8	99
2008	Unilingual English	42	41	12	5	0	0	83	5	59

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	53	27	11	7	2	1	0	80	9	196
2019	Unilingual English	49	37	8	2	2	1	0	87	5	128
2019	Either English or French	65	31	0	4	0	0	0	96	4	23
2017	Bilingual	56	33	9	1	1	0	0	89	2	138
2017	Unilingual English	48	40	5	4	3	0	0	88	7	76
2017	Either English or French	44	31	9	0	16	0	0	75	16	13
2014	Bilingual	39	38	12	8	1	2	0	79	8	133
2014	Unilingual English	35	35	18	9	3	0	0	70	12	66
2014	Either English or French	51	9	29	0	11	0	0	60	11	10
2011	Bilingual	55	30	10	2	1	0	2	87	3	118
2011	Unilingual English	29	24	26	11	9	2	0	53	21	66

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	57	24	11	6	2	1	0	82	7	196
2019	Unilingual English	46	40	9	3	2	0	0	85	5	130
2019	Either English or French	49	51	0	0	0	0	0	100	0	23
2017	Bilingual	51	38	10	0	1	0	0	89	1	138
2017	Unilingual English	54	33	8	4	1	0	0	87	5	76
2017	Either English or French	36	39	0	9	16	0	0	75	25	13
2014	Bilingual	40	37	16	7	0	0	0	76	7	133
2014	Unilingual English	34	42	17	3	5	0	0	76	8	66
2014	Either English or French	51	20	9	9	11	0	0	70	20	10
2011	Bilingual	54	29	10	4	1	0	2	85	5	118
2011	Unilingual English	30	28	18	14	10	0	0	58	24	66
2008	Bilingual	57	25	6	5	6	1	0	83	11	99
2008	Unilingual English	34	44	7	12	3	0	0	78	15	59

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	48	19	19	6	4	4	0	70	10	195
2019	Unilingual English	42	26	12	9	4	6	1	73	14	130
2019	Either English or French	32	17	26	25	0	0	0	48	25	23
2017	Bilingual	44	26	19	6	1	4	0	73	8	138
2017	Unilingual English	41	21	16	13	3	5	1	66	17	76
2017	Either English or French	36	23	17	9	16	0	0	58	25	13
2014	Bilingual	36	22	16	18	5	3	0	60	24	133
2014	Unilingual English	31	27	18	12	6	6	0	61	20	66
2014	Either English or French	40	0	9	29	11	0	10	45	45	10
2011	Bilingual	42	26	13	10	3	3	2	72	14	118
2011	Unilingual English	30	16	24	18	11	0	0	46	30	66
2008	Bilingual	42	22	15	9	7	4	0	67	17	99
2008	Unilingual English	34	29	12	14	10	2	0	64	24	59

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Bilingual	38	28	35	196
2019	Unilingual English	26	34	40	130
2019	Either English or French	30	21	49	23
2017	Bilingual	29	36	35	137
2017	Unilingual English	22	31	47	76
2017	Either English or French	38	23	39	13
2014	Bilingual	39	22	39	133
2014	Unilingual English	28	26	46	65
2014	Either English or French	40	20	40	10
2011	Bilingual	30	36	34	119
2011	Unilingual English	36	25	39	66

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Bilingual	10	34	34	3	4	16	74
2017	Bilingual	24	26	40	5	2	3	39
2017	Unilingual English	13	24	47	0	10	6	16
2014	Bilingual	0	23	61	8	9999	8	52
2014	Unilingual English	11	12	45	27	9999	6	18
2011	Bilingual	6	24	54	3	9999	13	36
2011	Unilingual English	0	4	62	29	9999	4	24

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	34	45	7	7	1	1	5	84	8	195
2019	Unilingual English	30	46	8	9	4	0	3	79	13	130
2019	Either English or French	22	35	5	13	13	0	13	65	30	23

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	24	6	2	1	5	6	90	3	193
2019	Unilingual English	53	28	9	2	1	3	3	87	4	129
2019	Either English or French	30	26	14	4	0	13	13	76	6	23

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	10	90	195

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	27	73	19

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	74	26	19

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	19

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	19

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	19

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	19

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	32	68	19

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	53	47	19

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	48	52	19

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	31	69	19

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	47	53	19

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	19

Question 60i. Please indicate the nature of the harassment you experienced. Sexual comment or gesture
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	0	100	19

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	42	58	19

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	52	48	19

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	26	74	19

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	27	73	19

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	17	83	196

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	10	16	9	3	31	8	54	20	195
2019	Unilingual English	16	14	13	5	5	35	12	57	18	130
2019	Either English or French	9	9	27	0	4	45	5	37	9	22
2017	Bilingual	21	19	13	6	1	35	5	66	12	137
2017	Unilingual English	19	13	14	4	3	37	10	60	13	76
2017	Either English or French	9	0	16	9	8	52	6	21	40	13
2014	Bilingual	10	15	15	6	6	38	9	49	22	133
2014	Unilingual English	9	13	18	6	3	40	11	45	19	66
2014	Either English or French	10	20	29	0	11	10	19	43	15	10

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	42	19	17	7	3	10	1	69	12	196
2019	Unilingual English	43	22	13	4	4	14	0	76	9	130
2019	Either English or French	35	30	18	4	0	13	0	75	5	23
2017	Bilingual	34	32	15	6	1	11	1	75	8	137
2017	Unilingual English	34	26	19	4	1	14	2	71	6	76
2017	Either English or French	30	31	8	25	0	6	0	65	27	13
2014	Bilingual	26	29	14	7	4	18	2	68	14	133
2014	Unilingual English	24	20	27	11	3	14	1	51	16	66
2014	Either English or French	30	30	19	0	11	10	0	67	12	10
2011	Bilingual	38	38	8	3	1	9	3	86	4	119
2011	Unilingual English	32	24	17	6	6	15	0	66	15	66

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	195
2019	Unilingual English	7	93	130
2019	Either English or French	0	100	23

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	6	94	194

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	9	13	2	2	43	9	65	9	195
2019	Unilingual English	20	11	18	1	1	36	13	61	4	130
2019	Either English or French	9	9	19	0	0	59	5	49	0	22
2017	Bilingual	16	16	17	0	1	44	7	64	2	138
2017	Unilingual English	19	8	16	1	0	47	10	61	3	76
2017	Either English or French	23	0	17	0	0	52	8	58	0	13
2014	Bilingual	13	10	13	1	1	49	14	61	6	133
2014	Unilingual English	10	8	22	0	3	43	14	42	7	66
2014	Either English or French	10	0	40	0	0	30	19	21	0	10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	45	19	16	2	2	15	1	77	4	195
2019	Unilingual English	47	21	16	1	2	12	1	79	3	130
2019	Either English or French	39	30	9	4	0	18	0	84	5	23
2017	Bilingual	32	38	14	1	1	14	1	81	2	138
2017	Unilingual English	41	21	18	1	0	16	2	76	2	76
2017	Either English or French	30	16	15	0	16	23	0	59	21	13
2014	Bilingual	31	22	17	2	1	24	3	72	4	133
2014	Unilingual English	28	27	18	3	3	20	0	70	8	66
2014	Either English or French	31	9	30	0	0	30	0	58	0	10
2011	Bilingual	44	35	8	2	1	9	2	88	3	119
2011	Unilingual English	38	27	19	0	0	17	0	77	0	66

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	25	29	22	10	13	1	54	23	196
2019	Unilingual English	24	45	11	9	11	0	69	20	130
2019	Either English or French	18	30	26	18	8	0	48	26	23
2017	Bilingual	15	24	24	18	18	1	39	36	138
2017	Unilingual English	8	20	22	20	28	2	29	49	76
2017	Either English or French	0	29	30	25	16	0	29	41	13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	11	19	33	19	16	0	0	31	36	195
2019	Unilingual English	14	30	24	19	12	0	1	44	31	130
2019	Either English or French	30	9	52	9	0	0	0	39	9	23
2017	Bilingual	7	24	33	23	12	0	0	32	35	138
2017	Unilingual English	12	29	26	23	9	1	0	42	32	76
2017	Either English or French	28	23	33	8	8	0	0	51	16	13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	12	27	28	17	16	0	0	38	33	195
2019	Unilingual English	17	31	30	13	9	0	0	48	22	130
2019	Either English or French	23	26	47	4	0	0	0	49	4	23
2017	Bilingual	10	28	32	22	8	0	1	38	30	138
2017	Unilingual English	15	33	29	19	3	1	0	49	22	76
2017	Either English or French	28	39	9	16	8	0	0	67	24	13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	15	23	25	21	15	0	1	38	37	195
2019	Unilingual English	19	32	24	13	12	0	0	51	25	130
2019	Either English or French	27	30	26	17	0	0	0	57	17	23
2017	Bilingual	16	24	28	17	14	1	0	40	32	137
2017	Unilingual English	14	30	21	19	12	1	1	46	32	76
2017	Either English or French	21	30	16	17	16	0	0	51	33	13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	36	28	19	10	7	0	1	64	17	195
2019	Unilingual English	37	32	14	6	9	0	2	71	15	129
2019	Either English or French	62	25	9	4	0	0	0	87	4	23
2017	Bilingual	30	39	16	8	5	0	3	70	13	138
2017	Unilingual English	36	30	19	12	0	1	1	68	13	76
2017	Either English or French	21	48	17	0	8	0	6	73	9	13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	22	33	22	14	9	0	0	55	24	195
2019	Unilingual English	28	25	22	15	9	0	1	53	24	129
2019	Either English or French	31	34	13	13	9	0	0	65	22	23
2017	Bilingual	25	33	23	12	7	1	0	58	19	137
2017	Unilingual English	21	39	24	8	8	0	0	60	16	75
2017	Either English or French	22	39	15	8	16	0	0	61	24	13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	40	28	17	11	4	0	0	68	15	194
2019	Unilingual English	25	33	25	8	5	2	1	60	13	130
2019	Either English or French	18	61	9	8	4	0	0	78	12	23
2017	Bilingual	32	35	22	7	4	0	0	67	11	137
2017	Unilingual English	30	34	25	8	4	0	0	63	12	75
2017	Either English or French	23	36	17	24	0	0	0	59	24	13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	21	31	26	16	6	0	0	52	21	192
2019	Unilingual English	23	41	24	4	7	1	1	64	11	129
2019	Either English or French	31	48	4	12	4	0	0	80	16	23
2017	Bilingual	20	30	29	17	4	1	0	50	21	137
2017	Unilingual English	25	45	19	5	5	0	0	70	11	75
2017	Either English or French	13	39	31	16	0	0	0	52	16	13

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	33	20	14	6	0	0	60	20	194
2019	Unilingual English	25	42	22	8	2	1	0	68	10	127
2019	Either English or French	32	34	18	12	4	0	0	66	16	23
2017	Bilingual	31	33	22	8	6	0	1	64	14	137
2017	Unilingual English	28	37	21	8	7	0	0	64	15	75
2017	Either English or French	0	52	48	0	0	0	0	52	0	13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	50	23	10	10	5	1	74	15	194
2019	Unilingual English	51	28	12	3	4	1	80	7	129
2019	Either English or French	47	27	26	0	0	0	74	0	23

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	33	33	20	9	5	0	66	14	193
2019	Unilingual English	24	30	30	10	6	1	54	16	129
2019	Either English or French	52	31	0	12	4	0	83	17	23
2017	Bilingual	24	38	22	15	2	0	62	17	137
2017	Unilingual English	25	40	20	12	3	0	66	15	75
2017	Either English or French	8	59	25	0	8	0	67	8	13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	60	20	9	7	2	0	1	81	9	192
2019	Unilingual English	60	17	13	7	2	1	0	77	9	129
2019	Either English or French	62	21	13	0	4	0	0	83	4	23
2017	Bilingual	60	21	12	5	2	0	1	81	7	138
2017	Unilingual English	57	30	8	4	1	0	0	87	5	76
2017	Either English or French	67	8	25	0	0	0	0	75	0	13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	77	11	4	4	1	1	3	91	5	193
2019	Unilingual English	81	8	3	1	1	0	6	94	2	128
2019	Either English or French	75	20	0	0	0	0	4	100	0	23
2017	Bilingual	80	9	4	3	1	1	2	92	4	138
2017	Unilingual English	81	8	5	1	1	0	3	92	3	76
2017	Either English or French	51	24	8	9	0	0	8	82	10	13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	73	13	4	5	3	2	88	7	195
2019	Unilingual English	85	7	3	2	3	0	92	5	130
2019	Either English or French	78	14	8	0	0	0	92	0	23
2017	Bilingual	57	23	14	5	1	0	81	6	138
2017	Unilingual English	69	20	7	1	0	3	91	1	76
2017	Either English or French	51	24	0	17	0	8	82	18	13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	23	9	4	1	1	86	5	196
2019	Unilingual English	66	21	7	5	2	0	87	6	130
2019	Either English or French	62	30	4	4	0	0	92	4	23
2017	Bilingual	69	17	9	4	2	0	85	6	137
2017	Unilingual English	65	18	13	0	3	1	84	3	76
2017	Either English or French	59	32	9	0	0	0	91	0	13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	63	16	9	7	4	0	1	80	10	196
2019	Unilingual English	66	24	4	2	3	1	0	91	5	130
2019	Either English or French	58	34	4	4	0	0	0	92	4	23
2017	Bilingual	54	13	7	1	2	0	24	88	3	138
2017	Unilingual English	65	17	3	0	0	0	15	97	0	76
2017	Either English or French	52	0	17	0	0	0	31	76	0	13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	64	13	3	3	1	0	17	92	4	195
2019	Unilingual English	62	10	2	1	0	0	25	96	1	130
2019	Either English or French	60	9	0	0	0	0	31	100	0	22
2017	Bilingual	60	21	12	2	1	1	3	84	3	137
2017	Unilingual English	59	21	13	1	3	0	2	82	4	76
2017	Either English or French	51	16	33	0	0	0	0	67	0	13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	70	23	4	1	0	2	95	1	195
2019	Unilingual English	61	24	8	2	2	2	87	5	129
2019	Either English or French	74	13	9	0	0	4	91	0	23
2017	Bilingual	80	9	4	1	3	4	92	4	138
2017	Unilingual English	61	13	9	9	4	4	77	14	76
2017	Either English or French	39	15	15	24	0	8	58	26	13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	83	7	2	2	4	0	2	92	6	195
2019	Unilingual English	68	14	10	2	4	0	2	83	6	129
2019	Either English or French	52	9	5	13	17	0	4	64	31	23
2017	Bilingual	46	31	14	6	1	1	1	79	7	138
2017	Unilingual English	50	31	13	4	0	0	1	82	4	76
2017	Either English or French	30	53	9	0	0	0	8	90	0	13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	56	28	10	3	1	2	86	4	196
2019	Unilingual English	47	34	15	2	1	0	82	3	129
2019	Either English or French	36	29	30	0	4	0	65	4	23

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	26	41	18	4	0	37	22	196
2019	Unilingual English	11	39	33	15	2	0	50	17	129
2019	Either English or French	13	31	43	9	0	4	46	9	23
2017	Bilingual	6	27	41	21	5	0	33	25	138
2017	Unilingual English	11	29	45	11	4	0	40	15	76
2017	Either English or French	6	44	32	17	0	0	51	17	13

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	8	25	41	18	8	26	33	196
2019	Unilingual English	10	13	43	28	6	34	23	127
2019	Either English or French	13	26	34	9	18	27	39	23
2017	Bilingual	5	29	40	17	9	26	34	138
2017	Unilingual English	3	15	42	35	5	40	18	76
2017	Either English or French	6	33	16	15	30	44	39	13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	41	34	12	7	2	4	1	78	9	195
2019	Unilingual English	33	48	8	5	2	4	0	85	7	130
2019	Either English or French	40	35	4	8	4	8	0	82	14	23
2017	Bilingual	29	51	13	3	5	0	0	79	8	138
2017	Unilingual English	37	41	8	12	0	2	0	80	12	76
2017	Either English or French	29	31	17	8	8	6	0	65	17	13

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	39	17	10	6	2	66	17	196
2019	Unilingual English	27	42	11	13	3	3	71	17	129
2019	Either English or French	36	26	26	8	0	4	65	9	23
2017	Bilingual	22	49	15	11	4	0	71	15	138
2017	Unilingual English	34	32	17	12	3	3	68	15	76
2017	Either English or French	19	48	17	0	16	0	67	16	13

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	18	82	196
2019	Unilingual English	17	83	130
2019	Either English or French	13	87	23
2017	Bilingual	17	83	138
2017	Unilingual English	11	89	76
2014	Bilingual	12	88	133
2014	Unilingual English	21	79	66

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	89	11	35
2017	Bilingual	74	26	23
2014	Bilingual	93	7	16
2014	Unilingual English	86	14	14

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	58	22	0	13	6	81	19	31
2017	Bilingual	58	36	0	6	0	94	6	17
2014	Bilingual	74	19	6	0	0	94	0	15
2014	Unilingual English	58	42	0	0	0	100	0	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	30	28	21	11	9	1	0	30	70	196
2019	Unilingual English	27	41	12	9	8	2	1	27	73	129
2019	Either English or French	27	21	26	8	9	5	4	29	71	23
2017	Bilingual	20	24	18	18	14	5	0	22	78	138
2017	Unilingual English	12	22	21	16	25	3	1	12	88	76
2017	Either English or French	9	8	36	23	25	0	0	9	91	13

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	65	35	136
2019	Unilingual English	64	36	90
2019	Either English or French	67	33	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Bilingual	35	65	133
2019	Unilingual English	47	53	89
2019	Either English or French	20	80	15

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	26	18	12	21	15	1	6	48	39	133
2019	Unilingual English	17	24	17	18	18	1	5	44	38	90
2019	Either English or French	7	39	19	21	7	6	0	50	30	15
2017	Bilingual	10	24	14	23	18	3	9	39	46	103
2017	Unilingual English	21	26	15	17	18	2	0	48	36	64
2017	Either English or French	39	9	9	27	9	7	0	52	39	12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	10	4	19	23	30	4	10	17	61	134
2019	Unilingual English	9	21	11	21	29	1	8	33	55	90
2019	Either English or French	0	20	20	26	21	6	6	23	54	15
2017	Bilingual	3	9	17	16	49	0	7	13	69	102
2017	Unilingual English	5	11	9	28	42	4	2	16	74	64
2017	Either English or French	14	16	9	18	43	0	0	30	61	12

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Bilingual	38	19	14	12	8	1	9	62	22	194
2019	Unilingual English	51	16	15	5	4	1	7	74	10	129
2019	Either English or French	39	9	17	4	8	5	18	62	16	23

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Environmental Assessment Agency by Question 99. What are the language requirements of your position?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment