2019 Public Service Employee Survey Results for Canadian Environmental Assessment Agency by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 41 2 9 2 0 0 87 11 127
2019 3 to 10 years in current department or agency 39 48 4 8 2 0 0 87 10 113
2017 Less than 3 years in current department or agency 36 56 1 7 1 0 0 91 8 98
2017 3 to 10 years in current department or agency 31 56 2 10 1 0 0 87 11 91
2017 11 to 20 years in current department or agency 16 60 9 6 9 0 0 76 15 33
2014 Less than 3 years in current department or agency 34 54 3 8 1 0 0 88 9 74
2014 3 to 10 years in current department or agency 39 45 5 11 0 0 0 85 11 110
2014 11 to 20 years in current department or agency 50 40 5 5 0 0 0 90 5 20

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 18 6 8 2 0 1 85 9 127
2019 3 to 10 years in current department or agency 72 16 3 6 4 0 0 88 10 113
2017 Less than 3 years in current department or agency 63 24 4 7 1 0 0 88 8 98
2017 3 to 10 years in current department or agency 66 19 5 4 6 0 0 85 10 91
2017 11 to 20 years in current department or agency 60 16 6 12 3 3 0 78 16 32
2014 Less than 3 years in current department or agency 68 23 1 0 7 0 1 92 7 74
2014 3 to 10 years in current department or agency 57 25 7 7 2 1 1 83 9 110
2014 11 to 20 years in current department or agency 91 5 0 5 0 0 0 95 5 20

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 32 7 11 3 0 0 79 14 127
2019 3 to 10 years in current department or agency 54 30 4 9 4 0 0 84 12 113
2017 Less than 3 years in current department or agency 48 43 1 6 2 0 0 91 8 98
2017 3 to 10 years in current department or agency 43 31 6 15 5 0 0 73 21 91
2017 11 to 20 years in current department or agency 34 27 15 18 6 0 0 61 24 33
2014 Less than 3 years in current department or agency 42 31 7 14 6 0 0 73 20 73
2014 3 to 10 years in current department or agency 53 35 9 3 0 0 0 87 3 110
2014 11 to 20 years in current department or agency 70 19 0 5 5 0 0 89 11 20

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 34 32 11 17 5 2 0 67 22 126
2019 3 to 10 years in current department or agency 31 46 13 9 2 0 0 77 11 113
2018 Less than 3 years in current department or agency 28 45 12 12 2 1 1 74 14 130
2018 3 to 10 years in current department or agency 30 45 12 8 5 0 0 75 13 87
2017 Less than 3 years in current department or agency 36 44 9 9 2 0 0 80 11 98
2017 3 to 10 years in current department or agency 30 48 11 9 2 0 0 78 11 91
2017 11 to 20 years in current department or agency 16 42 24 15 3 0 0 58 18 33
2014 Less than 3 years in current department or agency 25 40 8 20 6 0 1 66 26 74
2014 3 to 10 years in current department or agency 30 44 10 13 3 0 1 74 16 110
2014 11 to 20 years in current department or agency 34 35 10 16 0 0 5 73 17 20

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 33 4 6 3 1 0 86 10 127
2019 3 to 10 years in current department or agency 50 38 6 7 0 0 0 87 7 110
2017 Less than 3 years in current department or agency 54 39 3 2 2 0 0 93 4 97
2017 3 to 10 years in current department or agency 49 38 8 4 0 0 0 88 4 91
2017 11 to 20 years in current department or agency 40 45 6 9 0 0 0 85 9 33
2014 Less than 3 years in current department or agency 46 33 7 11 1 1 0 80 13 73
2014 3 to 10 years in current department or agency 57 34 8 2 0 0 0 90 2 110
2014 11 to 20 years in current department or agency 79 15 0 5 0 0 0 95 5 20

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 31 6 6 3 0 0 86 9 127
2019 3 to 10 years in current department or agency 44 36 8 9 4 0 0 80 12 113
2018 Less than 3 years in current department or agency 58 33 5 2 2 1 0 92 4 130
2018 3 to 10 years in current department or agency 42 33 12 6 7 0 0 75 13 87
2017 Less than 3 years in current department or agency 51 36 3 8 1 0 0 88 9 98
2017 3 to 10 years in current department or agency 53 26 13 4 2 1 0 80 7 91
2017 11 to 20 years in current department or agency 34 33 9 18 6 0 0 67 24 33
2014 Less than 3 years in current department or agency 41 36 11 7 5 0 0 77 12 73
2014 3 to 10 years in current department or agency 43 34 9 10 4 0 0 77 14 110
2014 11 to 20 years in current department or agency 65 20 5 5 5 0 0 85 10 20

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 39 8 9 4 0 0 80 13 127
2019 3 to 10 years in current department or agency 42 45 5 5 2 0 0 88 7 113
2018 Less than 3 years in current department or agency 34 48 11 4 3 0 0 82 7 129
2018 3 to 10 years in current department or agency 42 41 6 6 5 0 0 84 10 84
2017 Less than 3 years in current department or agency 40 40 15 4 1 0 0 79 5 98
2017 3 to 10 years in current department or agency 55 33 9 2 1 0 0 88 3 91
2017 11 to 20 years in current department or agency 37 46 9 9 0 0 0 82 9 33
2014 Less than 3 years in current department or agency 29 45 12 8 4 1 0 75 13 74
2014 3 to 10 years in current department or agency 33 42 15 8 2 0 0 75 10 110
2014 11 to 20 years in current department or agency 29 35 15 15 5 0 0 65 20 20

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 35 12 7 2 1 0 78 10 127
2019 3 to 10 years in current department or agency 40 41 9 7 3 0 0 82 10 113
2018 Less than 3 years in current department or agency 34 46 9 7 3 0 1 81 10 130
2018 3 to 10 years in current department or agency 32 44 10 11 3 0 0 76 14 87
2017 Less than 3 years in current department or agency 41 41 12 3 2 0 1 83 5 98
2017 3 to 10 years in current department or agency 40 42 8 4 7 0 0 81 11 91
2017 11 to 20 years in current department or agency 37 36 12 12 3 0 0 73 15 33
2014 Less than 3 years in current department or agency 27 46 11 8 7 1 0 74 15 74
2014 3 to 10 years in current department or agency 23 49 11 14 3 1 0 73 17 110
2014 11 to 20 years in current department or agency 39 25 16 10 9 0 0 65 19 20

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 33 14 13 3 0 0 71 16 126
2019 3 to 10 years in current department or agency 37 45 10 4 4 0 0 82 8 109
2018 Less than 3 years in current department or agency 34 39 14 10 4 0 0 73 14 130
2018 3 to 10 years in current department or agency 29 50 13 6 3 0 0 78 9 87
2017 Less than 3 years in current department or agency 33 46 11 7 3 0 0 79 10 98
2017 3 to 10 years in current department or agency 37 43 9 7 4 0 0 80 11 91
2017 11 to 20 years in current department or agency 31 36 18 15 0 0 0 68 15 33

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 27 7 4 1 0 0 88 5 127
2019 3 to 10 years in current department or agency 64 27 8 1 0 0 0 91 1 112
2018 Less than 3 years in current department or agency 57 33 3 5 2 0 0 90 7 128
2018 3 to 10 years in current department or agency 56 34 3 6 1 0 0 90 7 87
2017 Less than 3 years in current department or agency 48 41 6 4 1 0 0 89 5 98
2017 3 to 10 years in current department or agency 55 35 8 1 1 0 0 90 2 91
2017 11 to 20 years in current department or agency 55 33 6 6 0 0 0 88 6 33
2014 Less than 3 years in current department or agency 44 41 7 7 1 0 0 85 8 74
2014 3 to 10 years in current department or agency 47 40 9 4 1 0 0 86 5 110
2014 11 to 20 years in current department or agency 50 40 0 0 10 0 0 90 10 20

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 27 12 11 4 0 0 73 15 127
2019 3 to 10 years in current department or agency 47 33 8 6 5 0 0 80 12 112
2018 Less than 3 years in current department or agency 42 41 13 2 2 0 0 82 5 129
2018 3 to 10 years in current department or agency 42 36 6 10 6 0 0 79 15 87
2017 Less than 3 years in current department or agency 43 35 14 4 2 1 0 79 6 98
2017 3 to 10 years in current department or agency 46 37 9 3 5 0 0 82 9 90
2017 11 to 20 years in current department or agency 33 45 13 7 3 0 0 78 10 31

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 23 15 6 3 1 0 76 10 127
2019 3 to 10 years in current department or agency 48 40 7 4 1 0 0 88 4 112
2018 Less than 3 years in current department or agency 42 45 11 1 2 0 0 87 2 129
2018 3 to 10 years in current department or agency 52 33 8 2 5 0 0 85 7 85
2017 Less than 3 years in current department or agency 50 35 11 1 2 0 1 86 3 98
2017 3 to 10 years in current department or agency 62 29 4 5 0 0 0 91 5 90
2017 11 to 20 years in current department or agency 52 33 15 0 0 0 0 85 0 33
2014 Less than 3 years in current department or agency 47 37 11 4 1 0 0 84 5 74
2014 3 to 10 years in current department or agency 58 29 9 4 0 0 0 87 4 110
2014 11 to 20 years in current department or agency 54 36 0 5 5 0 0 90 10 20

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 32 10 12 3 0 0 75 15 126
2019 3 to 10 years in current department or agency 31 46 11 7 5 0 0 77 12 112
2018 Less than 3 years in current department or agency 32 40 16 8 3 1 0 73 11 128
2018 3 to 10 years in current department or agency 35 44 5 11 6 0 0 79 16 86
2017 Less than 3 years in current department or agency 44 41 6 7 2 0 0 85 9 98
2017 3 to 10 years in current department or agency 41 38 12 9 0 0 0 79 9 90
2017 11 to 20 years in current department or agency 25 45 18 9 3 0 0 70 12 33
2014 Less than 3 years in current department or agency 31 40 12 10 7 0 0 71 16 74
2014 3 to 10 years in current department or agency 22 53 12 11 3 0 0 74 13 110
2014 11 to 20 years in current department or agency 35 39 11 11 5 0 0 74 15 20

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 33 14 5 4 1 0 76 9 126
2019 3 to 10 years in current department or agency 33 44 13 8 2 0 0 77 10 112
2018 Less than 3 years in current department or agency 39 42 11 5 2 0 0 81 8 129
2018 3 to 10 years in current department or agency 41 39 9 8 3 0 0 80 11 87
2017 Less than 3 years in current department or agency 43 33 15 7 2 0 0 76 9 98
2017 3 to 10 years in current department or agency 43 35 17 3 2 0 0 78 6 90
2017 11 to 20 years in current department or agency 37 42 12 3 6 0 0 79 9 33
2014 Less than 3 years in current department or agency 32 37 12 13 5 1 0 69 18 73
2014 3 to 10 years in current department or agency 24 43 10 18 4 0 1 67 23 110
2014 11 to 20 years in current department or agency 39 21 21 5 10 0 5 63 15 20

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 37 7 11 3 1 1 78 15 125
2019 3 to 10 years in current department or agency 39 41 9 11 1 0 0 79 12 113
2018 Less than 3 years in current department or agency 37 44 11 5 2 2 0 81 7 129
2018 3 to 10 years in current department or agency 38 32 8 15 6 0 1 71 21 87
2017 Less than 3 years in current department or agency 45 39 8 7 0 0 1 85 7 98
2017 3 to 10 years in current department or agency 43 38 7 10 1 1 0 82 11 90
2017 11 to 20 years in current department or agency 31 45 9 12 3 0 0 76 15 33
2014 Less than 3 years in current department or agency 38 37 12 10 4 0 0 74 14 74
2014 3 to 10 years in current department or agency 33 36 19 9 2 0 0 70 11 110
2014 11 to 20 years in current department or agency 44 36 5 10 5 0 0 80 15 20

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 49 32 10 6 3 0 0 81 9 127
2019 3 to 10 years in current department or agency 46 45 7 2 1 0 0 90 3 113
2018 Less than 3 years in current department or agency 41 45 7 4 2 1 0 87 6 129
2018 3 to 10 years in current department or agency 47 41 6 5 2 0 0 88 7 87
2017 Less than 3 years in current department or agency 45 42 9 3 1 0 0 87 4 98
2017 3 to 10 years in current department or agency 52 38 3 2 4 0 0 90 7 90
2017 11 to 20 years in current department or agency 37 42 15 6 0 0 0 79 6 33
2014 Less than 3 years in current department or agency 39 31 16 12 1 0 0 70 14 74
2014 3 to 10 years in current department or agency 38 39 17 4 1 0 0 78 5 110
2014 11 to 20 years in current department or agency 39 36 10 15 0 0 0 75 15 20

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 39 18 10 4 0 0 68 14 127
2019 3 to 10 years in current department or agency 20 36 26 10 7 1 0 57 17 111
2018 Less than 3 years in current department or agency 34 37 17 7 4 1 0 72 11 130
2018 3 to 10 years in current department or agency 32 28 22 10 8 0 0 61 18 86
2017 Less than 3 years in current department or agency 36 36 22 4 1 1 0 73 5 98
2017 3 to 10 years in current department or agency 26 45 22 5 2 0 0 71 7 91
2017 11 to 20 years in current department or agency 21 36 24 12 6 0 0 58 18 33
2014 Less than 3 years in current department or agency 33 42 15 7 3 0 0 76 10 74
2014 3 to 10 years in current department or agency 27 37 20 9 6 0 1 65 15 110
2014 11 to 20 years in current department or agency 31 54 16 0 0 0 0 84 0 20

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 24 32 18 10 2 1 29 37 127
2019 3 to 10 years in current department or agency 10 19 43 22 6 0 0 28 29 113
2018 Less than 3 years in current department or agency 6 22 43 20 8 1 0 29 28 130
2018 3 to 10 years in current department or agency 7 26 42 19 5 0 1 23 34 85
2017 Less than 3 years in current department or agency 2 17 36 29 11 1 4 42 20 98
2017 3 to 10 years in current department or agency 2 20 46 23 6 0 3 30 23 91
2017 11 to 20 years in current department or agency 12 39 39 6 0 0 3 6 53 33
2014 Less than 3 years in current department or agency 7 16 46 20 5 3 3 27 25 74
2014 3 to 10 years in current department or agency 8 14 45 26 5 1 1 32 22 109
2014 11 to 20 years in current department or agency 0 30 31 34 5 0 0 39 30 20

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 10 22 28 18 18 3 1 38 34 127
2019 3 to 10 years in current department or agency 6 11 37 37 10 0 0 46 17 112
2018 Less than 3 years in current department or agency 2 17 22 36 19 2 2 57 20 130
2018 3 to 10 years in current department or agency 6 12 36 33 11 0 1 45 19 87
2017 Less than 3 years in current department or agency 4 13 29 32 17 1 5 51 18 98
2017 3 to 10 years in current department or agency 3 16 28 26 19 4 4 49 21 91
2017 11 to 20 years in current department or agency 3 36 37 19 3 0 3 22 40 33
2014 Less than 3 years in current department or agency 8 14 30 31 11 5 1 45 23 74
2014 3 to 10 years in current department or agency 3 12 38 32 14 0 1 47 15 110
2014 11 to 20 years in current department or agency 5 5 26 39 25 0 0 64 10 20

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 26 30 12 9 5 0 22 46 127
2019 3 to 10 years in current department or agency 20 21 37 17 5 1 0 22 41 112
2018 Less than 3 years in current department or agency 8 20 30 24 17 1 1 41 29 130
2018 3 to 10 years in current department or agency 14 25 31 20 9 0 1 29 40 85
2017 Less than 3 years in current department or agency 8 25 30 19 13 1 4 34 35 98
2017 3 to 10 years in current department or agency 10 32 33 14 10 0 1 25 42 90
2017 11 to 20 years in current department or agency 15 21 40 24 0 0 0 24 36 33
2014 Less than 3 years in current department or agency 11 27 32 20 5 1 3 27 40 74
2014 3 to 10 years in current department or agency 16 26 35 19 4 0 0 23 42 109
2014 11 to 20 years in current department or agency 15 21 35 20 0 0 9 22 40 20

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 16 24 30 21 8 1 0 30 40 126
2019 3 to 10 years in current department or agency 11 29 43 14 3 0 0 17 40 112
2018 Less than 3 years in current department or agency 8 18 39 24 11 1 0 35 26 130
2018 3 to 10 years in current department or agency 9 34 39 15 2 0 1 17 44 86
2017 Less than 3 years in current department or agency 5 17 31 30 13 0 4 45 23 98
2017 3 to 10 years in current department or agency 4 20 59 14 3 0 0 18 24 90
2017 11 to 20 years in current department or agency 18 40 30 13 0 0 0 13 57 33
2014 Less than 3 years in current department or agency 6 24 30 28 8 1 3 38 30 74
2014 3 to 10 years in current department or agency 11 22 41 19 7 0 0 26 33 109
2014 11 to 20 years in current department or agency 0 25 35 25 9 0 5 36 27 20

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 18 20 18 19 4 2 40 38 126
2019 3 to 10 years in current department or agency 12 23 32 17 15 2 0 32 35 113
2018 Less than 3 years in current department or agency 6 17 31 24 19 2 2 45 23 130
2018 3 to 10 years in current department or agency 11 25 39 17 6 0 1 23 37 86
2017 Less than 3 years in current department or agency 7 13 26 23 18 4 9 47 23 98
2017 3 to 10 years in current department or agency 10 20 37 17 12 1 2 30 32 90
2017 11 to 20 years in current department or agency 18 33 34 15 0 0 0 15 51 33
2014 Less than 3 years in current department or agency 7 22 27 28 7 5 4 39 32 74
2014 3 to 10 years in current department or agency 8 19 36 22 12 1 2 34 28 109
2014 11 to 20 years in current department or agency 0 25 10 40 15 0 10 61 28 20

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 18 23 15 19 5 2 37 38 127
2019 3 to 10 years in current department or agency 11 13 36 28 11 0 1 39 25 113
2018 Less than 3 years in current department or agency 5 13 27 34 14 4 2 52 19 127
2018 3 to 10 years in current department or agency 9 15 38 22 15 0 1 37 25 87
2017 Less than 3 years in current department or agency 7 15 35 23 9 2 8 36 25 98
2017 3 to 10 years in current department or agency 12 20 31 23 10 1 2 34 34 91
2017 11 to 20 years in current department or agency 9 36 31 19 3 0 3 22 46 33
2014 Less than 3 years in current department or agency 10 21 28 27 7 4 4 36 33 74
2014 3 to 10 years in current department or agency 7 18 28 28 19 0 1 47 25 109
2014 11 to 20 years in current department or agency 11 11 21 34 10 5 9 52 25 20

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 20 39 13 12 3 0 26 34 127
2019 3 to 10 years in current department or agency 12 20 39 22 5 1 1 28 33 113
2018 Less than 3 years in current department or agency 8 17 38 23 11 4 0 35 26 130
2018 3 to 10 years in current department or agency 7 11 42 28 10 0 1 39 19 86
2017 Less than 3 years in current department or agency 7 15 34 23 12 3 6 39 24 96
2017 3 to 10 years in current department or agency 4 20 32 23 16 1 3 41 26 91
2017 11 to 20 years in current department or agency 12 18 48 12 6 0 3 19 31 33
2014 Less than 3 years in current department or agency 6 18 43 22 5 4 3 29 25 74
2014 3 to 10 years in current department or agency 8 26 37 19 10 0 0 29 34 109
2014 11 to 20 years in current department or agency 10 15 36 25 5 0 9 33 28 20

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 2 10 38 28 19 2 1 48 13 127
2019 3 to 10 years in current department or agency 4 18 38 27 13 0 0 41 21 113
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 13 6 9 1 0 2 84 10 126
2019 3 to 10 years in current department or agency 72 17 4 4 2 0 2 91 5 113
2017 Less than 3 years in current department or agency 75 16 3 4 2 0 0 91 6 98
2017 3 to 10 years in current department or agency 79 12 3 2 2 0 1 92 5 91
2017 11 to 20 years in current department or agency 67 15 9 6 3 0 0 82 9 33
2014 Less than 3 years in current department or agency 77 14 1 4 3 0 1 92 7 74
2014 3 to 10 years in current department or agency 66 20 3 7 2 0 3 88 9 110
2014 11 to 20 years in current department or agency 70 15 5 5 5 0 0 85 10 20

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 33 25 17 6 3 14 2 69 11 126
2019 3 to 10 years in current department or agency 31 34 16 9 3 6 2 70 13 113
2018 Less than 3 years in current department or agency 30 31 15 7 3 11 3 71 12 129
2018 3 to 10 years in current department or agency 28 34 16 8 9 2 2 65 18 86
2017 Less than 3 years in current department or agency 34 23 11 12 2 13 5 69 17 98
2017 3 to 10 years in current department or agency 34 38 8 11 2 4 3 78 14 91
2017 11 to 20 years in current department or agency 22 27 30 6 6 6 3 54 13 33
2014 Less than 3 years in current department or agency 33 26 14 7 4 14 3 70 13 73
2014 3 to 10 years in current department or agency 31 31 14 11 4 4 5 68 17 110
2014 11 to 20 years in current department or agency 35 31 19 0 5 0 10 73 5 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 24 8 6 3 2 0 82 10 126
2019 3 to 10 years in current department or agency 48 36 5 8 3 0 0 84 11 113
2018 Less than 3 years in current department or agency 51 26 11 11 2 0 0 77 12 129
2018 3 to 10 years in current department or agency 47 33 7 5 8 0 0 80 13 85
2017 Less than 3 years in current department or agency 55 31 6 7 1 0 0 86 8 98
2017 3 to 10 years in current department or agency 53 32 5 6 3 1 0 86 9 91
2017 11 to 20 years in current department or agency 61 27 3 3 6 0 0 88 9 33
2014 Less than 3 years in current department or agency 50 37 4 4 3 1 0 89 7 74
2014 3 to 10 years in current department or agency 54 25 9 9 3 0 0 79 12 110
2014 11 to 20 years in current department or agency 55 25 5 15 0 0 0 81 15 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 67 24 5 2 1 1 0 92 3 126
2019 3 to 10 years in current department or agency 59 32 4 4 1 0 0 91 4 113
2018 Less than 3 years in current department or agency 67 20 10 2 1 0 0 87 3 129
2018 3 to 10 years in current department or agency 51 36 5 6 3 0 0 86 9 86
2017 Less than 3 years in current department or agency 65 29 5 0 1 0 0 94 1 98
2017 3 to 10 years in current department or agency 56 38 4 0 1 0 0 94 1 91
2017 11 to 20 years in current department or agency 67 21 6 3 3 0 0 88 6 33
2014 Less than 3 years in current department or agency 58 36 4 3 0 0 0 93 3 73
2014 3 to 10 years in current department or agency 54 34 3 6 3 0 0 88 9 109
2014 11 to 20 years in current department or agency 65 21 5 5 5 0 0 85 10 20

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 58 27 9 5 0 1 0 86 5 126
2019 3 to 10 years in current department or agency 62 27 6 4 1 0 0 89 4 112
2018 Less than 3 years in current department or agency 52 36 8 3 1 1 0 88 4 129
2018 3 to 10 years in current department or agency 54 28 7 7 3 0 0 83 11 86
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 56 24 10 5 2 1 3 83 7 127
2019 3 to 10 years in current department or agency 60 23 10 5 1 0 1 84 6 113

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 53 23 11 9 2 1 2 77 11 127
2019 3 to 10 years in current department or agency 42 36 11 7 4 0 0 79 11 113
2018 Less than 3 years in current department or agency 44 36 11 5 3 0 2 81 8 130
2018 3 to 10 years in current department or agency 40 40 8 8 3 0 1 80 12 87
2017 Less than 3 years in current department or agency 43 42 7 2 2 3 1 88 4 98
2017 3 to 10 years in current department or agency 40 40 11 3 3 1 1 82 7 91
2017 11 to 20 years in current department or agency 37 39 15 6 3 0 0 76 9 33
2014 Less than 3 years in current department or agency 43 30 14 8 4 1 0 74 12 74
2014 3 to 10 years in current department or agency 36 40 8 11 5 0 0 76 16 110
2014 11 to 20 years in current department or agency 50 26 5 10 5 0 5 80 15 20

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 52 27 10 8 1 2 0 80 9 127
2019 3 to 10 years in current department or agency 60 24 10 3 4 0 0 84 6 113
2018 Less than 3 years in current department or agency 53 32 5 7 1 2 1 87 8 130
2018 3 to 10 years in current department or agency 47 33 7 8 5 1 0 80 13 87
2017 Less than 3 years in current department or agency 57 34 3 3 1 1 1 93 4 98
2017 3 to 10 years in current department or agency 55 32 7 3 0 3 0 90 3 91
2017 11 to 20 years in current department or agency 34 39 18 6 0 3 0 75 6 33
2014 Less than 3 years in current department or agency 41 35 14 5 5 0 0 76 11 74
2014 3 to 10 years in current department or agency 55 22 12 7 4 0 0 77 11 110
2014 11 to 20 years in current department or agency 60 25 5 0 5 5 0 90 5 20

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 18 12 12 1 2 1 74 13 127
2019 3 to 10 years in current department or agency 54 27 10 7 2 0 0 81 9 111
2018 Less than 3 years in current department or agency 50 27 12 8 2 2 0 78 10 129
2018 3 to 10 years in current department or agency 42 38 7 8 5 0 0 80 13 87
2017 Less than 3 years in current department or agency 46 34 9 3 3 3 1 85 6 98
2017 3 to 10 years in current department or agency 56 29 5 4 3 1 0 87 8 91
2017 11 to 20 years in current department or agency 43 39 3 9 3 3 0 84 13 33
2014 Less than 3 years in current department or agency 47 30 11 9 3 0 0 77 12 74
2014 3 to 10 years in current department or agency 46 31 14 6 4 0 0 77 10 110
2014 11 to 20 years in current department or agency 60 15 5 15 5 0 0 75 20 20

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 85 5 4 3 1 2 1 92 4 127
2019 3 to 10 years in current department or agency 86 7 2 3 1 0 1 95 4 113
2017 Less than 3 years in current department or agency 85 8 1 1 2 0 3 96 3 98
2017 3 to 10 years in current department or agency 85 6 6 1 1 0 1 92 2 91
2017 11 to 20 years in current department or agency 82 9 9 0 0 0 0 91 0 33
2014 Less than 3 years in current department or agency 84 11 1 3 0 0 1 96 3 74
2014 3 to 10 years in current department or agency 78 10 4 4 2 0 3 90 6 110
2014 11 to 20 years in current department or agency 90 5 0 0 5 0 0 95 5 20

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 64 20 6 6 2 2 0 86 8 126
2019 3 to 10 years in current department or agency 71 19 5 2 1 1 1 92 3 113
2017 Less than 3 years in current department or agency 63 23 4 3 1 4 3 92 4 98
2017 3 to 10 years in current department or agency 65 21 4 6 0 1 3 90 6 91
2017 11 to 20 years in current department or agency 61 24 6 0 3 6 0 90 3 33
2014 Less than 3 years in current department or agency 55 24 11 3 3 4 0 83 6 74
2014 3 to 10 years in current department or agency 57 25 7 3 3 2 3 86 7 110
2014 11 to 20 years in current department or agency 70 5 15 5 0 5 0 79 6 20

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 17 10 2 2 1 0 86 4 127
2019 3 to 10 years in current department or agency 76 16 3 1 3 2 0 94 4 113
2018 Less than 3 years in current department or agency 70 14 12 2 2 0 0 85 4 130
2018 3 to 10 years in current department or agency 71 19 3 2 5 0 0 89 7 87
2017 Less than 3 years in current department or agency 69 24 3 0 2 2 0 95 2 98
2017 3 to 10 years in current department or agency 68 20 6 1 3 1 0 90 5 91
2017 11 to 20 years in current department or agency 61 24 9 3 0 3 0 88 3 33

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 20 12 7 3 2 0 78 10 127
2019 3 to 10 years in current department or agency 57 31 5 3 4 0 0 89 6 113
2018 Less than 3 years in current department or agency 54 27 9 5 4 1 0 81 9 130
2018 3 to 10 years in current department or agency 52 31 3 8 6 0 0 83 14 87
2017 Less than 3 years in current department or agency 66 23 4 5 2 0 0 89 7 98
2017 3 to 10 years in current department or agency 52 27 12 2 5 1 0 80 8 91
2017 11 to 20 years in current department or agency 49 33 12 6 0 0 0 82 6 33
2014 Less than 3 years in current department or agency 46 31 10 5 7 1 0 78 12 74
2014 3 to 10 years in current department or agency 51 24 14 5 6 0 0 75 11 110
2014 11 to 20 years in current department or agency 70 5 15 5 5 0 0 75 9 20

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 42 8 4 16 7 0 71 21 26
2019 3 to 10 years in current department or agency 35 30 7 20 3 5 0 68 24 40
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 43 28 13 6 1 8 1 78 8 125
2019 3 to 10 years in current department or agency 43 36 14 3 3 1 0 80 6 112
2018 Less than 3 years in current department or agency 55 27 9 4 1 5 0 86 5 129
2018 3 to 10 years in current department or agency 46 33 10 3 7 1 0 80 10 87
2017 Less than 3 years in current department or agency 50 35 5 1 1 6 1 92 2 98
2017 3 to 10 years in current department or agency 48 33 7 8 0 3 0 84 8 91
2017 11 to 20 years in current department or agency 31 42 6 15 0 6 0 78 16 33
2014 Less than 3 years in current department or agency 37 39 7 7 1 10 0 84 9 74
2014 3 to 10 years in current department or agency 29 40 15 12 3 1 0 69 15 110
2014 11 to 20 years in current department or agency 50 25 10 9 0 5 0 79 10 20

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 34 17 4 2 4 1 76 7 126
2019 3 to 10 years in current department or agency 37 38 12 11 2 0 0 75 12 112
2018 Less than 3 years in current department or agency 46 35 9 8 1 2 0 82 9 129
2018 3 to 10 years in current department or agency 37 42 7 7 7 0 0 79 14 86
2017 Less than 3 years in current department or agency 47 37 9 2 1 3 0 87 3 98
2017 3 to 10 years in current department or agency 47 36 8 7 2 0 0 84 9 91
2017 11 to 20 years in current department or agency 22 47 28 3 0 0 0 69 3 32
2014 Less than 3 years in current department or agency 25 51 11 11 0 3 0 78 11 73
2014 3 to 10 years in current department or agency 27 36 19 12 3 3 0 65 16 109
2014 11 to 20 years in current department or agency 50 20 20 10 0 0 0 70 10 20

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 29 32 17 13 2 6 1 66 16 126
2019 3 to 10 years in current department or agency 23 43 13 14 6 2 0 67 20 110
2018 Less than 3 years in current department or agency 31 43 13 8 1 5 0 77 9 128
2018 3 to 10 years in current department or agency 25 38 20 7 9 1 0 64 16 87
2017 Less than 3 years in current department or agency 38 36 10 8 1 6 0 80 10 98
2017 3 to 10 years in current department or agency 35 35 15 10 3 1 0 71 13 91
2017 11 to 20 years in current department or agency 19 45 21 15 0 0 0 64 15 33
2014 Less than 3 years in current department or agency 20 39 19 11 4 7 0 64 16 74
2014 3 to 10 years in current department or agency 18 39 21 15 4 3 0 59 20 110
2014 11 to 20 years in current department or agency 30 20 35 5 5 5 0 52 11 20

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 33 16 21 3 3 1 58 25 124
2019 3 to 10 years in current department or agency 13 50 13 13 11 1 0 63 24 112
2018 Less than 3 years in current department or agency 25 43 14 11 5 2 0 70 16 129
2018 3 to 10 years in current department or agency 21 35 17 16 11 0 0 56 26 87
2017 Less than 3 years in current department or agency 35 38 10 12 4 1 0 73 16 98
2017 3 to 10 years in current department or agency 24 43 16 9 4 3 0 70 14 91
2017 11 to 20 years in current department or agency 16 36 15 24 9 0 0 52 33 33
2014 Less than 3 years in current department or agency 21 35 16 18 7 3 0 58 25 74
2014 3 to 10 years in current department or agency 14 32 15 27 10 1 0 47 38 110
2014 11 to 20 years in current department or agency 30 25 20 14 5 5 0 58 21 20

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 37 28 14 6 5 7 3 72 12 126
2019 3 to 10 years in current department or agency 28 27 27 8 3 5 2 59 12 113
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 46 9 5 1 1 0 84 6 127
2019 3 to 10 years in current department or agency 34 50 8 6 3 0 0 83 9 113
2018 Less than 3 years in current department or agency 42 40 9 4 5 1 0 82 8 130
2018 3 to 10 years in current department or agency 30 52 8 7 3 0 0 83 9 87
2017 Less than 3 years in current department or agency 41 45 7 6 0 1 0 87 6 98
2017 3 to 10 years in current department or agency 35 45 9 9 2 0 0 81 11 91
2017 11 to 20 years in current department or agency 28 39 18 15 0 0 0 67 15 33
2014 Less than 3 years in current department or agency 26 45 13 9 5 1 0 72 15 74
2014 3 to 10 years in current department or agency 27 35 18 15 4 1 0 62 19 110
2014 11 to 20 years in current department or agency 29 51 0 5 10 5 0 85 15 20

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 22 38 19 13 6 2 0 61 20 126
2019 3 to 10 years in current department or agency 16 47 15 15 7 0 0 63 22 113

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 28 12 16 4 5 1 67 21 127
2019 3 to 10 years in current department or agency 44 27 13 9 5 1 1 73 15 112
2018 Less than 3 years in current department or agency 39 28 13 11 2 5 2 72 14 130
2018 3 to 10 years in current department or agency 42 28 12 11 6 0 1 71 16 87
2017 Less than 3 years in current department or agency 37 34 12 13 3 2 0 72 16 98
2017 3 to 10 years in current department or agency 48 29 11 6 3 2 0 79 10 91
2017 11 to 20 years in current department or agency 40 42 12 3 0 3 0 85 3 33
2014 Less than 3 years in current department or agency 42 41 4 11 3 0 0 83 13 74
2014 3 to 10 years in current department or agency 43 33 8 10 5 1 0 76 15 110
2014 11 to 20 years in current department or agency 45 40 10 5 0 0 0 85 5 20

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 42 32 19 4 1 2 0 76 5 126
2019 3 to 10 years in current department or agency 38 37 17 5 4 0 0 74 9 112
2018 Less than 3 years in current department or agency 44 33 15 4 2 2 0 80 5 129
2018 3 to 10 years in current department or agency 40 41 14 2 2 1 0 81 5 87

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 23 18 8 6 20 1 59 18 126
2019 3 to 10 years in current department or agency 19 28 21 7 11 13 1 54 21 111
2018 Less than 3 years in current department or agency 23 26 19 8 2 21 2 63 13 130
2018 3 to 10 years in current department or agency 23 26 24 11 10 6 1 52 22 87
2017 Less than 3 years in current department or agency 27 21 10 11 4 22 4 65 21 98
2017 3 to 10 years in current department or agency 28 19 19 11 10 10 3 54 24 91
2017 11 to 20 years in current department or agency 22 12 24 12 18 12 0 38 34 33
2014 Less than 3 years in current department or agency 18 27 17 16 3 16 3 55 24 74
2014 3 to 10 years in current department or agency 17 15 26 12 17 10 3 37 34 110
2014 11 to 20 years in current department or agency 35 10 5 19 15 16 0 53 41 20

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 32 33 15 11 2 7 0 69 14 127
2019 3 to 10 years in current department or agency 25 43 11 17 5 0 0 67 21 113
2018 Less than 3 years in current department or agency 28 40 18 6 4 3 1 71 10 129
2018 3 to 10 years in current department or agency 25 38 15 13 9 0 0 63 22 87
2017 Less than 3 years in current department or agency 37 38 12 7 2 3 0 78 9 98
2017 3 to 10 years in current department or agency 28 42 14 12 4 0 0 69 17 91
2017 11 to 20 years in current department or agency 26 22 19 19 15 0 0 48 34 32
2014 Less than 3 years in current department or agency 27 39 14 11 5 3 1 69 17 74
2014 3 to 10 years in current department or agency 18 40 18 16 8 0 0 58 24 110
2014 11 to 20 years in current department or agency 35 26 15 15 10 0 0 61 25 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 30 13 17 9 4 2 59 26 127
2019 3 to 10 years in current department or agency 26 30 14 14 15 0 0 57 29 113
2018 Less than 3 years in current department or agency 28 35 15 11 7 3 2 66 18 129
2018 3 to 10 years in current department or agency 23 30 15 16 15 0 0 54 31 87
2017 Less than 3 years in current department or agency 31 28 13 11 8 8 0 64 21 98
2017 3 to 10 years in current department or agency 14 35 6 31 12 0 1 50 44 91
2017 11 to 20 years in current department or agency 19 22 18 21 21 0 0 40 42 33
2014 Less than 3 years in current department or agency 18 19 13 21 22 7 1 40 46 74
2014 3 to 10 years in current department or agency 6 28 15 25 24 1 1 35 50 110
2014 11 to 20 years in current department or agency 25 15 11 15 35 0 0 40 49 20

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 54 16 15 9 4 0 2 72 13 127
2019 3 to 10 years in current department or agency 38 29 20 6 5 1 2 69 11 113

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 60 14 8 4 4 0 9 82 9 126
2019 3 to 10 years in current department or agency 57 15 7 9 5 0 7 78 14 113

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 18 14 5 2 1 2 78 7 126
2019 3 to 10 years in current department or agency 49 34 9 2 3 2 2 86 5 113

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 26 15 6 3 2 4 74 9 125
2019 3 to 10 years in current department or agency 46 27 13 4 4 4 3 78 8 113

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 14 13 5 4 1 3 78 9 127
2019 3 to 10 years in current department or agency 47 15 18 5 10 1 4 65 16 112

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 76 12 7 1 0 1 3 92 1 125
2019 3 to 10 years in current department or agency 80 9 4 1 2 2 4 93 3 113

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 85 6 1 2 2 2 2 95 4 126
2019 3 to 10 years in current department or agency 79 7 3 0 1 6 4 96 1 112

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 86 3 0 3 2 0 6 95 5 125
2019 3 to 10 years in current department or agency 82 5 2 2 0 2 8 96 2 113

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 35 40 11 7 2 4 0 78 10 127
2019 3 to 10 years in current department or agency 24 50 19 6 1 1 0 74 7 113
2018 Less than 3 years in current department or agency 36 38 16 5 2 3 0 76 7 128
2018 3 to 10 years in current department or agency 41 36 10 7 6 1 0 77 13 86
2017 Less than 3 years in current department or agency 35 36 18 5 1 4 0 75 6 98
2017 3 to 10 years in current department or agency 30 43 16 6 2 2 0 75 8 90
2017 11 to 20 years in current department or agency 22 45 21 12 0 0 0 67 12 33

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 51 29 6 8 2 3 0 83 11 127
2019 3 to 10 years in current department or agency 36 45 11 3 2 3 0 84 6 112
2018 Less than 3 years in current department or agency 52 35 7 2 2 2 0 90 3 129
2018 3 to 10 years in current department or agency 54 33 6 3 1 2 0 89 5 86
2017 Less than 3 years in current department or agency 53 32 7 2 1 5 0 89 3 98
2017 3 to 10 years in current department or agency 49 41 4 4 1 0 0 90 6 91
2017 11 to 20 years in current department or agency 28 51 3 9 6 3 0 82 15 33
2014 Less than 3 years in current department or agency 54 38 0 4 0 4 0 96 4 74
2014 3 to 10 years in current department or agency 42 42 8 4 3 0 0 85 7 109
2014 11 to 20 years in current department or agency 45 39 5 10 0 0 0 85 10 20

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 34 11 1 1 2 0 86 3 127
2019 3 to 10 years in current department or agency 40 41 14 1 2 3 0 83 3 113
2018 Less than 3 years in current department or agency 46 36 11 2 2 2 1 85 3 130
2018 3 to 10 years in current department or agency 53 32 10 3 0 2 0 87 3 86
2017 Less than 3 years in current department or agency 49 35 3 4 1 8 0 91 6 98
2017 3 to 10 years in current department or agency 44 39 10 1 0 5 0 88 1 91
2017 11 to 20 years in current department or agency 28 36 21 9 0 6 0 68 9 33
2014 Less than 3 years in current department or agency 52 33 4 1 0 9 0 94 2 74
2014 3 to 10 years in current department or agency 40 36 15 1 3 5 0 80 5 110
2014 11 to 20 years in current department or agency 50 29 16 5 0 0 0 79 5 20

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 23 4 5 0 0 0 91 5 126
2019 3 to 10 years in current department or agency 60 28 9 2 1 0 0 89 3 113
2018 Less than 3 years in current department or agency 66 29 2 2 1 0 0 95 3 129
2018 3 to 10 years in current department or agency 57 32 5 3 2 0 0 89 6 86
2017 Less than 3 years in current department or agency 73 21 5 0 1 0 0 94 1 98
2017 3 to 10 years in current department or agency 57 34 5 2 1 0 0 91 3 91
2017 11 to 20 years in current department or agency 34 54 6 6 0 0 0 88 6 33
2014 Less than 3 years in current department or agency 65 31 1 3 0 0 0 96 3 74
2014 3 to 10 years in current department or agency 49 39 6 2 4 0 0 88 6 110
2014 11 to 20 years in current department or agency 50 35 5 10 0 0 0 85 10 20

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 47 27 13 9 2 2 0 76 11 127
2019 3 to 10 years in current department or agency 51 32 13 3 2 0 0 82 5 112
2018 Less than 3 years in current department or agency 53 31 10 3 3 0 0 84 6 129
2018 3 to 10 years in current department or agency 51 34 5 8 3 0 0 84 11 86
2017 Less than 3 years in current department or agency 56 34 7 2 1 0 0 90 3 98
2017 3 to 10 years in current department or agency 54 34 6 1 5 0 0 88 6 91
2017 11 to 20 years in current department or agency 40 39 15 6 0 0 0 79 6 33
2014 Less than 3 years in current department or agency 40 38 13 7 1 0 0 78 8 74
2014 3 to 10 years in current department or agency 37 37 15 6 3 2 0 76 9 110
2014 11 to 20 years in current department or agency 45 26 9 15 0 5 0 74 16 20

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 50 29 10 8 2 1 0 80 10 127
2019 3 to 10 years in current department or agency 48 31 15 4 2 0 0 79 6 113
2018 Less than 3 years in current department or agency 50 33 9 5 2 1 0 84 7 128
2018 3 to 10 years in current department or agency 45 37 9 7 2 0 0 82 9 86
2017 Less than 3 years in current department or agency 55 34 7 3 1 0 0 89 4 98
2017 3 to 10 years in current department or agency 52 37 6 1 3 0 0 89 4 91
2017 11 to 20 years in current department or agency 37 42 21 0 0 0 0 79 0 33
2014 Less than 3 years in current department or agency 39 42 16 1 1 0 0 81 3 74
2014 3 to 10 years in current department or agency 38 35 17 8 2 0 0 73 10 110
2014 11 to 20 years in current department or agency 45 31 10 9 5 0 0 75 15 20

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 41 16 20 11 5 6 1 61 18 127
2019 3 to 10 years in current department or agency 46 27 14 8 3 2 0 75 11 113
2018 Less than 3 years in current department or agency 52 18 12 8 5 4 0 73 14 130
2018 3 to 10 years in current department or agency 48 22 10 11 9 0 0 70 20 86
2017 Less than 3 years in current department or agency 42 25 19 9 1 4 0 70 10 98
2017 3 to 10 years in current department or agency 44 24 14 9 4 3 1 71 14 91
2017 11 to 20 years in current department or agency 41 15 27 9 3 6 0 59 12 33
2014 Less than 3 years in current department or agency 34 26 15 15 4 5 1 64 20 74
2014 3 to 10 years in current department or agency 38 17 20 15 7 3 0 56 23 110
2014 11 to 20 years in current department or agency 30 39 5 15 5 5 0 73 22 20
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 Less than 3 years in current department or agency 36 27 36 127
2019 3 to 10 years in current department or agency 29 31 40 113
2018 Less than 3 years in current department or agency 27 36 36 130
2018 3 to 10 years in current department or agency 27 26 47 87
2017 Less than 3 years in current department or agency 30 24 46 98
2017 3 to 10 years in current department or agency 23 43 34 90
2017 11 to 20 years in current department or agency 33 30 36 33
2014 Less than 3 years in current department or agency 39 25 36 73
2014 3 to 10 years in current department or agency 35 23 42 110
2014 11 to 20 years in current department or agency 25 20 55 20

Question 55. Please indicate your reason for leaving.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other
(%)
Total responses
2019 Less than 3 years in current department or agency 0 34 37 8 5 15 46
2019 3 to 10 years in current department or agency 15 34 33 3 0 15 33
2018 Less than 3 years in current department or agency 0 14 42 11 28 6 36
2017 Less than 3 years in current department or agency 4 30 41 7 12 7 29
2017 3 to 10 years in current department or agency 26 15 54 0 0 5 20
2017 11 to 20 years in current department or agency 46 28 26 0 0 0 11
2014 Less than 3 years in current department or agency 0 21 59 10 9999 10 29
2014 3 to 10 years in current department or agency 5 18 51 18 9999 8 39
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 46 7 6 2 0 2 84 9 126
2019 3 to 10 years in current department or agency 29 47 9 8 2 0 5 80 10 113

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 59 23 7 2 1 5 3 89 3 124
2019 3 to 10 years in current department or agency 55 26 8 1 2 4 4 88 3 113
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 11 89 126
2019 3 to 10 years in current department or agency 8 92 113
2018 Less than 3 years in current department or agency 8 92 129
2018 3 to 10 years in current department or agency 11 89 87

Question 59a. From whom did you experience harassment on the job? Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 50 50 14
2018 Less than 3 years in current department or agency 50 50 10

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 51 49 14

Question 59c. From whom did you experience harassment on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 14
2018 Less than 3 years in current department or agency 0 100 10

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 14

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 14

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 13

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 47 53 13
2018 3 to 10 years in current department or agency 50 50 10

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 13

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 61 39 13

Question 60m. Please indicate the nature of the harassment you experienced. Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 38 62 13
2018 Less than 3 years in current department or agency 0 100 10

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 39 61 13
2018 3 to 10 years in current department or agency 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 18 82 127
2019 3 to 10 years in current department or agency 19 81 113

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 4 14 7 5 36 13 49 24 126
2019 3 to 10 years in current department or agency 17 21 14 11 1 33 4 59 18 113
2018 Less than 3 years in current department or agency 17 12 15 6 2 40 8 56 15 130
2018 3 to 10 years in current department or agency 17 23 17 3 5 30 6 62 12 87
2017 Less than 3 years in current department or agency 22 13 6 7 0 43 9 72 15 98
2017 3 to 10 years in current department or agency 20 21 14 3 3 32 6 66 11 90
2017 11 to 20 years in current department or agency 12 6 36 6 6 28 6 28 18 33
2014 Less than 3 years in current department or agency 9 16 11 4 5 42 12 56 21 74
2014 3 to 10 years in current department or agency 10 16 22 6 4 33 8 44 18 110
2014 11 to 20 years in current department or agency 15 9 11 5 5 41 15 55 21 20

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 16 11 8 5 13 2 72 15 127
2019 3 to 10 years in current department or agency 38 26 19 6 2 8 0 70 9 113
2018 Less than 3 years in current department or agency 38 32 13 3 2 12 0 79 6 129
2018 3 to 10 years in current department or agency 31 37 18 3 5 5 1 72 8 87
2017 Less than 3 years in current department or agency 34 30 11 6 1 17 1 77 9 98
2017 3 to 10 years in current department or agency 36 33 18 4 1 6 2 75 6 90
2017 11 to 20 years in current department or agency 25 18 27 12 3 15 0 51 18 33
2014 Less than 3 years in current department or agency 25 23 17 3 4 26 3 67 9 74
2014 3 to 10 years in current department or agency 26 27 22 9 4 11 1 61 14 110
2014 11 to 20 years in current department or agency 30 30 15 10 5 10 0 67 16 20
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 8 92 127
2018 3 to 10 years in current department or agency 10 90 85

Question 67c. From whom did you experience discrimination on the job? Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 67d. From whom did you experience discrimination on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 67e. From whom did you experience discrimination on the job? Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 67f. From whom did you experience discrimination on the job? Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 67g. From whom did you experience discrimination on the job? Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68d. Please indicate the type of discrimination you experienced. Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68f. Please indicate the type of discrimination you experienced. Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 50 50 10

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68h. Please indicate the type of discrimination you experienced. Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit, or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68l. Please indicate the type of discrimination you experienced. Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 69g. What action(s) did you take to address the discrimination you experienced? I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 9 91 125
2019 3 to 10 years in current department or agency 5 95 113

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 18 9 11 2 2 45 13 64 10 126
2019 3 to 10 years in current department or agency 19 13 15 3 0 43 6 64 7 113
2018 Less than 3 years in current department or agency 21 8 18 1 2 43 8 58 5 130
2018 3 to 10 years in current department or agency 17 18 17 1 2 39 6 63 6 87
2017 Less than 3 years in current department or agency 22 13 10 0 1 46 7 76 2 98
2017 3 to 10 years in current department or agency 14 13 16 1 0 44 11 61 3 91
2017 11 to 20 years in current department or agency 9 6 36 0 0 46 3 30 0 33
2014 Less than 3 years in current department or agency 16 9 9 0 1 48 16 70 4 74
2014 3 to 10 years in current department or agency 11 7 23 1 2 42 14 41 6 110
2014 11 to 20 years in current department or agency 9 14 15 5 0 46 11 54 11 20

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 46 21 13 2 3 14 1 80 6 126
2019 3 to 10 years in current department or agency 42 26 16 4 0 13 0 78 4 113
2018 Less than 3 years in current department or agency 38 31 14 1 2 14 1 81 3 130
2018 3 to 10 years in current department or agency 35 38 15 2 2 7 1 79 5 86
2017 Less than 3 years in current department or agency 36 33 9 2 1 18 1 85 4 98
2017 3 to 10 years in current department or agency 35 31 20 0 2 10 2 75 2 91
2017 11 to 20 years in current department or agency 31 18 27 0 0 24 0 65 0 33
2014 Less than 3 years in current department or agency 32 22 11 1 1 30 3 80 4 74
2014 3 to 10 years in current department or agency 30 26 23 2 2 17 2 68 4 110
2014 11 to 20 years in current department or agency 35 15 25 10 0 15 0 58 12 20
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 28 19 10 17 0 0 54 28 127
2019 3 to 10 years in current department or agency 17 42 22 10 8 0 2 60 18 113
2018 Less than 3 years in current department or agency 20 30 20 14 14 0 2 51 29 130
2018 3 to 10 years in current department or agency 8 31 29 18 14 0 1 40 32 87
2017 Less than 3 years in current department or agency 10 29 22 16 20 0 3 40 38 98
2017 3 to 10 years in current department or agency 16 13 26 20 25 0 0 30 44 91
2017 11 to 20 years in current department or agency 6 22 27 25 18 0 3 28 44 33

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 15 22 31 19 14 0 0 37 33 127
2019 3 to 10 years in current department or agency 5 23 33 20 19 0 0 28 39 113
2018 Less than 3 years in current department or agency 11 31 28 18 11 0 2 43 29 130
2018 3 to 10 years in current department or agency 5 24 29 30 12 0 0 28 43 87
2017 Less than 3 years in current department or agency 16 25 29 17 12 1 0 42 29 98
2017 3 to 10 years in current department or agency 6 26 34 25 9 0 0 33 34 91
2017 11 to 20 years in current department or agency 3 28 24 30 15 0 0 31 45 33

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 12 30 28 16 14 0 0 41 30 127
2019 3 to 10 years in current department or agency 6 28 34 19 13 0 0 34 32 112
2018 Less than 3 years in current department or agency 20 24 27 20 8 0 2 44 28 130
2018 3 to 10 years in current department or agency 6 32 24 29 7 0 1 39 37 86
2017 Less than 3 years in current department or agency 21 32 23 17 5 1 0 54 23 97
2017 3 to 10 years in current department or agency 9 31 30 24 6 0 1 40 30 91
2017 11 to 20 years in current department or agency 0 25 45 21 9 0 0 25 30 33

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 19 21 23 22 14 0 1 41 37 127
2019 3 to 10 years in current department or agency 10 30 27 17 16 0 0 40 33 112
2018 Less than 3 years in current department or agency 19 26 30 14 9 1 2 46 23 130
2018 3 to 10 years in current department or agency 8 27 25 26 15 0 0 35 40 87
2017 Less than 3 years in current department or agency 24 21 23 16 14 1 1 46 31 97
2017 3 to 10 years in current department or agency 13 31 24 18 14 0 0 44 31 91
2017 11 to 20 years in current department or agency 3 24 33 24 15 0 0 28 39 33

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 44 27 15 9 5 0 1 71 14 127
2019 3 to 10 years in current department or agency 22 35 19 11 12 0 2 58 23 112
2018 Less than 3 years in current department or agency 37 31 13 11 4 0 3 71 15 130
2018 3 to 10 years in current department or agency 34 29 17 15 5 0 1 63 20 87
2017 Less than 3 years in current department or agency 40 29 16 7 4 1 3 72 12 98
2017 3 to 10 years in current department or agency 27 45 16 9 0 0 3 74 9 91
2017 11 to 20 years in current department or agency 19 31 24 15 9 0 3 51 25 33

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 28 21 14 9 0 0 56 23 126
2019 3 to 10 years in current department or agency 14 30 27 18 12 0 0 44 30 112
2018 Less than 3 years in current department or agency 32 30 21 9 7 1 1 62 16 129
2018 3 to 10 years in current department or agency 19 23 30 19 9 0 0 42 28 87
2017 Less than 3 years in current department or agency 26 35 28 6 4 0 0 61 10 97
2017 3 to 10 years in current department or agency 24 35 18 14 8 1 0 60 22 90
2017 11 to 20 years in current department or agency 15 37 18 12 18 0 0 52 30 33

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 30 18 8 3 2 0 71 12 125
2019 3 to 10 years in current department or agency 21 34 26 11 8 0 0 55 19 113
2018 Less than 3 years in current department or agency 38 32 21 5 2 1 2 71 7 128
2018 3 to 10 years in current department or agency 22 32 29 11 5 0 2 54 16 86
2017 Less than 3 years in current department or agency 34 33 26 3 4 0 0 67 7 97
2017 3 to 10 years in current department or agency 35 35 14 11 5 0 0 70 16 90
2017 11 to 20 years in current department or agency 18 34 31 15 3 0 0 52 18 33

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 26 33 25 9 6 1 0 60 15 125
2019 3 to 10 years in current department or agency 11 44 22 14 8 0 0 56 22 113
2018 Less than 3 years in current department or agency 19 44 24 6 5 1 1 64 11 128
2018 3 to 10 years in current department or agency 17 38 30 10 3 0 1 56 14 86
2017 Less than 3 years in current department or agency 29 31 28 6 5 1 0 60 12 97
2017 3 to 10 years in current department or agency 21 44 21 12 2 0 0 65 15 90
2017 11 to 20 years in current department or agency 3 30 31 30 6 0 0 33 36 33

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 23 38 19 13 6 1 0 61 19 125
2019 3 to 10 years in current department or agency 27 39 17 10 7 0 0 65 17 112
2018 Less than 3 years in current department or agency 23 35 30 5 5 1 1 60 10 129
2018 3 to 10 years in current department or agency 20 37 25 11 6 0 1 57 17 86
2017 Less than 3 years in current department or agency 30 37 22 5 6 0 0 67 11 97
2017 3 to 10 years in current department or agency 30 37 19 7 7 0 1 67 13 90
2017 11 to 20 years in current department or agency 21 28 30 18 3 0 0 49 21 33

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 55 17 14 8 5 2 0 73 13 125
2019 3 to 10 years in current department or agency 39 39 12 4 5 0 0 79 9 113

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 36 26 20 13 4 1 0 63 17 124
2019 3 to 10 years in current department or agency 23 38 26 8 5 0 0 61 13 113
2018 Less than 3 years in current department or agency 22 40 25 10 2 1 1 63 12 128
2018 3 to 10 years in current department or agency 27 40 21 8 2 0 1 68 11 84
2017 Less than 3 years in current department or agency 24 49 14 12 1 0 0 73 13 97
2017 3 to 10 years in current department or agency 29 33 26 8 4 0 0 62 13 90
2017 11 to 20 years in current department or agency 9 36 25 27 3 0 0 46 30 33

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 57 22 12 6 2 1 1 80 7 123
2019 3 to 10 years in current department or agency 62 22 9 3 4 0 0 84 7 113
2018 Less than 3 years in current department or agency 57 19 14 6 2 0 2 77 9 129
2018 3 to 10 years in current department or agency 56 21 10 6 7 0 1 77 13 86
2017 Less than 3 years in current department or agency 64 25 6 3 1 0 0 89 4 98
2017 3 to 10 years in current department or agency 60 19 13 6 2 0 0 79 8 91
2017 11 to 20 years in current department or agency 46 30 15 3 3 0 3 78 6 33

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 76 8 4 4 1 1 6 90 5 123
2019 3 to 10 years in current department or agency 82 12 3 2 1 0 1 95 3 112
2018 Less than 3 years in current department or agency 78 12 2 0 1 2 5 97 1 126
2018 3 to 10 years in current department or agency 69 21 3 1 3 0 2 92 5 86

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 77 11 4 3 2 0 2 90 6 126
2019 3 to 10 years in current department or agency 78 11 4 5 1 1 1 90 6 113
2018 Less than 3 years in current department or agency 81 8 2 3 2 2 2 94 5 128
2018 3 to 10 years in current department or agency 73 12 7 3 2 0 3 87 6 85
2017 Less than 3 years in current department or agency 84 7 3 2 1 0 2 93 3 98
2017 3 to 10 years in current department or agency 78 13 3 2 1 0 2 93 4 91
2017 11 to 20 years in current department or agency 70 9 9 6 0 0 6 84 6 33

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 66 19 8 5 2 0 1 86 6 127
2019 3 to 10 years in current department or agency 57 29 9 4 1 0 0 86 5 113
2018 Less than 3 years in current department or agency 63 26 8 1 0 1 2 91 1 130
2018 3 to 10 years in current department or agency 61 21 11 3 2 0 2 83 5 86
2017 Less than 3 years in current department or agency 73 13 11 3 0 0 0 86 3 98
2017 3 to 10 years in current department or agency 56 27 7 6 0 0 3 86 7 91
2017 11 to 20 years in current department or agency 45 34 15 3 3 0 0 79 6 33

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 62 20 9 6 2 1 1 83 8 127
2019 3 to 10 years in current department or agency 58 22 10 5 5 0 1 81 10 113
2018 Less than 3 years in current department or agency 66 21 6 3 2 0 1 88 5 130
2018 3 to 10 years in current department or agency 54 24 9 8 4 0 1 79 12 87
2017 Less than 3 years in current department or agency 71 16 9 4 0 0 0 86 4 98
2017 3 to 10 years in current department or agency 64 21 9 0 5 0 1 87 5 90
2017 11 to 20 years in current department or agency 67 15 12 3 3 0 0 82 6 33

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 63 10 2 3 2 0 21 92 6 125
2019 3 to 10 years in current department or agency 54 20 3 1 0 0 23 95 1 113
2018 Less than 3 years in current department or agency 65 7 5 1 0 0 23 93 1 130
2018 3 to 10 years in current department or agency 49 21 7 0 2 0 21 89 2 86
2017 Less than 3 years in current department or agency 67 5 3 1 2 0 22 92 4 98
2017 3 to 10 years in current department or agency 58 19 6 0 0 0 17 93 0 91
2017 11 to 20 years in current department or agency 37 24 12 0 0 0 27 84 0 33

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 68 21 6 2 1 0 2 92 2 126
2019 3 to 10 years in current department or agency 55 32 7 1 1 0 4 91 2 113
2018 Less than 3 years in current department or agency 67 22 4 2 0 1 5 94 2 130
2018 3 to 10 years in current department or agency 51 28 13 3 2 0 2 81 6 86
2017 Less than 3 years in current department or agency 69 15 12 1 1 0 1 85 2 98
2017 3 to 10 years in current department or agency 52 27 12 4 0 1 4 84 4 90
2017 11 to 20 years in current department or agency 49 24 18 0 6 0 3 75 6 33

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 82 8 2 2 4 0 3 93 6 126
2019 3 to 10 years in current department or agency 83 12 3 0 2 0 1 95 2 113
2018 Less than 3 years in current department or agency 73 11 8 5 2 0 2 86 6 130
2018 3 to 10 years in current department or agency 80 14 0 0 1 0 5 99 1 86
2017 Less than 3 years in current department or agency 65 12 8 10 5 0 0 77 15 98
2017 3 to 10 years in current department or agency 74 12 5 1 1 0 6 92 2 91
2017 11 to 20 years in current department or agency 85 6 0 0 0 0 9 100 0 33

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 45 30 17 5 2 0 1 76 7 127
2019 3 to 10 years in current department or agency 48 34 14 1 1 0 2 84 2 113
2018 Less than 3 years in current department or agency 48 32 15 2 1 0 2 82 3 130
2018 3 to 10 years in current department or agency 48 33 13 2 2 0 2 83 5 86
2017 Less than 3 years in current department or agency 49 31 16 4 0 0 0 80 4 98
2017 3 to 10 years in current department or agency 48 34 12 3 1 0 1 83 4 91
2017 11 to 20 years in current department or agency 33 37 12 9 0 0 9 77 10 33

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 12 30 38 18 2 0 0 42 20 126
2019 3 to 10 years in current department or agency 4 33 39 21 3 0 0 37 24 113
2018 Less than 3 years in current department or agency 18 31 39 8 3 0 1 50 11 130
2018 3 to 10 years in current department or agency 7 23 44 21 6 0 0 29 26 87
2017 Less than 3 years in current department or agency 9 35 38 13 4 0 0 45 17 98
2017 3 to 10 years in current department or agency 9 22 46 19 5 0 0 30 24 91
2017 11 to 20 years in current department or agency 3 25 42 27 3 0 0 28 30 33

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 8 24 38 24 6 0 0 30 32 126
2019 3 to 10 years in current department or agency 11 25 42 19 4 0 0 22 36 112
2018 Less than 3 years in current department or agency 3 17 37 28 15 0 0 42 20 129
2018 3 to 10 years in current department or agency 9 25 45 18 3 0 0 21 34 87
2017 Less than 3 years in current department or agency 4 22 31 31 12 0 0 43 27 98
2017 3 to 10 years in current department or agency 3 25 46 20 6 0 0 26 28 91
2017 11 to 20 years in current department or agency 6 33 39 15 6 0 0 21 39 33

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 38 37 11 6 2 6 0 81 8 126
2019 3 to 10 years in current department or agency 35 45 10 6 3 1 0 81 9 113
2018 Less than 3 years in current department or agency 36 43 12 4 3 2 0 81 7 129
2018 3 to 10 years in current department or agency 41 40 9 5 5 0 0 82 9 87
2017 Less than 3 years in current department or agency 32 52 8 3 2 2 0 86 5 98
2017 3 to 10 years in current department or agency 32 45 11 7 5 0 0 77 12 91
2017 11 to 20 years in current department or agency 24 37 21 15 3 0 0 61 18 33

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 25 37 16 15 5 2 0 63 21 126
2019 3 to 10 years in current department or agency 22 41 17 13 5 2 0 64 19 113
2018 Less than 3 years in current department or agency 39 36 13 7 2 3 0 78 9 129
2018 3 to 10 years in current department or agency 26 42 13 13 6 1 0 68 19 87
2017 Less than 3 years in current department or agency 30 43 13 12 1 1 0 74 13 98
2017 3 to 10 years in current department or agency 25 41 17 9 8 1 0 66 17 91
2017 11 to 20 years in current department or agency 15 46 21 15 3 0 0 61 18 33
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 22 78 127
2019 3 to 10 years in current department or agency 19 81 113
2017 Less than 3 years in current department or agency 6 94 98
2017 3 to 10 years in current department or agency 22 78 91
2017 11 to 20 years in current department or agency 16 84 33
2014 Less than 3 years in current department or agency 15 85 74
2014 3 to 10 years in current department or agency 15 85 110

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 86 14 27
2017 3 to 10 years in current department or agency 75 25 20
2014 Less than 3 years in current department or agency 91 9 11
2014 3 to 10 years in current department or agency 87 13 16

Question 81. I am satisfied with the measures that were taken to accommodate my needs.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 61 25 4 9 0 0 0 87 9 23
2017 3 to 10 years in current department or agency 59 41 0 0 0 0 0 100 0 15
2014 Less than 3 years in current department or agency 80 20 0 0 0 0 0 100 0 10
2014 3 to 10 years in current department or agency 50 43 7 0 0 0 0 93 0 14
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 21 34 21 11 11 2 0 21 79 127
2019 3 to 10 years in current department or agency 18 40 21 13 8 0 1 18 82 112
2018 Less than 3 years in current department or agency 23 28 23 10 14 2 0 23 77 130
2018 3 to 10 years in current department or agency 23 21 18 26 10 2 0 23 77 87
2017 Less than 3 years in current department or agency 18 21 21 18 18 4 0 18 82 98
2017 3 to 10 years in current department or agency 19 23 20 18 19 1 0 19 81 91
2017 11 to 20 years in current department or agency 9 24 18 15 21 10 3 10 90 33

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 70 30 98
2019 3 to 10 years in current department or agency 54 46 91

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 Less than 3 years in current department or agency 35 65 95
2019 3 to 10 years in current department or agency 38 62 90
2018 Less than 3 years in current department or agency 27 73 98
2018 3 to 10 years in current department or agency 24 76 65

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 28 21 11 17 16 1 6 52 35 96
2019 3 to 10 years in current department or agency 16 24 17 20 15 3 5 44 38 91
2018 Less than 3 years in current department or agency 21 26 14 16 18 1 3 49 36 98
2018 3 to 10 years in current department or agency 17 32 8 24 17 2 0 50 42 64
2017 Less than 3 years in current department or agency 14 25 13 18 16 6 9 45 39 77
2017 3 to 10 years in current department or agency 15 25 14 29 17 1 0 40 46 73
2017 11 to 20 years in current department or agency 15 20 19 12 27 0 8 38 42 26

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 13 10 16 23 27 4 7 26 57 96
2019 3 to 10 years in current department or agency 3 10 19 23 30 4 11 15 63 91
2018 Less than 3 years in current department or agency 4 11 21 18 39 0 6 16 61 98
2018 3 to 10 years in current department or agency 2 11 21 14 48 0 5 13 65 64
2017 Less than 3 years in current department or agency 7 9 8 25 40 4 7 18 73 77
2017 3 to 10 years in current department or agency 3 12 15 16 54 0 0 15 70 73
2017 11 to 20 years in current department or agency 0 4 28 16 44 0 8 5 65 25

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 Less than 3 years in current department or agency 39 16 15 11 12 1 6 59 25 125
2019 3 to 10 years in current department or agency 45 20 16 10 2 1 6 70 12 113
2018 Less than 3 years in current department or agency 44 15 14 11 9 1 6 63 21 130
2018 3 to 10 years in current department or agency 44 22 8 11 11 0 3 68 23 87
Date modified: