2019 Public Service Employee Survey Results for Canadian Environmental Assessment Agency by Question 94. Please indicate your occupational group and level. Occupational group and level - PM

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 29 8 17 0 0 0 75 17 24
2017 PM 37 55 0 8 0 0 0 92 8 24
2014 PM 33 43 5 19 0 0 0 76 19 21
2011 PM 27 53 13 7 0 0 0 80 7 15

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 63 29 0 8 0 0 0 92 8 24
2017 PM 62 30 0 0 8 0 0 92 8 24
2014 PM 71 19 10 0 0 0 0 90 0 21
2011 PM 53 27 0 20 0 0 0 80 20 15

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 25 4 17 13 0 0 67 29 24
2017 PM 41 33 9 12 4 0 0 75 16 24
2014 PM 57 29 0 10 5 0 0 86 14 21
2011 PM 40 47 7 7 0 0 0 87 7 15

Question 4. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 26 43 9 17 4 0 0 70 22 23
2018 PM 38 48 0 14 0 0 0 86 14 21
2017 PM 37 38 13 8 4 0 0 75 12 24
2014 PM 38 33 10 10 10 0 0 71 19 21
2011 PM 20 40 20 7 7 0 7 64 14 15

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 46 8 13 0 0 0 79 13 24
2017 PM 45 45 5 4 0 0 0 91 4 24
2014 PM 45 35 10 5 5 0 0 80 10 20

Question 6. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 25 21 8 0 0 0 71 8 24
2018 PM 62 24 10 5 0 0 0 86 5 21
2017 PM 53 29 5 12 0 0 0 83 12 24
2014 PM 52 24 5 0 19 0 0 76 19 21
2011 PM 27 53 7 0 13 0 0 80 13 15

Question 7. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 25 21 4 4 0 0 71 8 24
2018 PM 38 38 10 10 5 0 0 76 14 21
2017 PM 41 46 9 0 4 0 0 87 4 24
2014 PM 29 48 14 0 10 0 0 76 10 21
2011 PM 20 40 20 13 7 0 0 60 20 15

Question 8. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 48 30 13 9 0 0 0 78 9 23
2018 PM 29 43 14 10 5 0 0 71 14 21
2017 PM 33 51 8 4 4 0 0 84 8 24
2014 PM 24 24 29 10 14 0 0 48 24 21
2011 PM 20 47 7 13 13 0 0 67 27 15

Question 9. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 39 17 17 13 13 0 0 57 26 23
2018 PM 19 48 14 10 10 0 0 67 19 21
2017 PM 25 59 8 4 4 0 0 84 8 24

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 25 21 8 4 0 0 67 13 24
2018 PM 38 43 10 10 0 0 0 81 10 21
2017 PM 45 42 8 4 0 0 0 88 4 24
2014 PM 43 38 0 14 5 0 0 81 19 21
2011 PM 13 67 7 0 13 0 0 80 13 15

Question 11. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 17 17 17 4 0 0 63 21 24
2018 PM 29 43 14 5 10 0 0 71 14 21
2017 PM 47 36 8 4 4 0 0 83 8 23

Question 12. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 17 29 0 4 0 0 67 4 24
2018 PM 52 33 10 0 5 0 0 86 5 21
2017 PM 45 46 5 0 4 0 0 91 4 24
2014 PM 57 33 10 0 0 0 0 90 0 21
2011 PM 47 40 0 13 0 0 0 87 13 15

Question 13. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 29 25 4 13 0 0 58 17 24
2018 PM 29 48 10 10 5 0 0 76 14 21
2017 PM 53 30 4 8 4 0 0 84 12 24
2014 PM 14 43 10 19 14 0 0 57 33 21
2011 PM 27 27 27 13 7 0 0 53 20 15

Question 14. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 38 29 4 0 0 0 67 4 24
2018 PM 52 29 5 5 10 0 0 81 14 21
2017 PM 45 42 4 4 4 0 0 88 8 24
2014 PM 24 43 10 10 14 0 0 67 24 21

Question 15. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 38 17 13 0 0 0 71 13 24
2018 PM 48 29 10 10 5 0 0 76 14 21
2017 PM 53 30 4 12 0 0 0 84 12 24
2014 PM 29 38 10 10 14 0 0 67 24 21
2011 PM 20 53 7 7 7 7 0 79 14 15

Question 16. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 29 21 4 4 0 0 71 8 24
2018 PM 52 33 5 5 5 0 0 86 10 21
2017 PM 53 38 4 0 4 0 0 92 4 24
2014 PM 43 29 19 10 0 0 0 71 10 21
2011 PM 33 27 13 27 0 0 0 60 27 15

Question 17. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 29 4 8 13 4 0 74 22 24
2018 PM 43 33 19 0 5 0 0 76 5 21
2017 PM 38 37 16 9 0 0 0 75 9 24
2014 PM 33 38 29 0 0 0 0 71 0 21
2011 PM 20 33 27 7 13 0 0 53 20 15

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 38 21 17 13 4 0 30 48 24
2018 PM 10 5 57 19 5 0 5 25 15 21
2017 PM 0 17 45 17 8 4 8 29 20 24
2014 PM 5 10 48 19 19 0 0 38 14 21
2011 PM 13 13 60 7 7 0 0 13 27 15

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 21 29 21 13 4 0 35 35 24
2018 PM 10 14 24 33 14 0 5 50 25 21
2017 PM 4 8 30 22 29 4 4 55 13 24
2014 PM 10 14 33 29 14 0 0 43 24 21
2011 PM 13 13 13 47 7 7 0 57 29 15

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 38 17 13 4 4 0 17 65 24
2018 PM 10 33 29 14 10 0 5 25 45 21
2017 PM 8 26 29 13 20 4 0 35 36 24
2014 PM 14 38 29 14 5 0 0 19 52 21
2011 PM 20 13 40 20 7 0 0 27 33 15

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 17 38 29 4 0 0 33 29 24
2018 PM 5 5 48 24 14 0 5 40 10 21
2017 PM 4 13 37 30 16 0 0 46 17 24
2014 PM 5 19 29 24 19 0 5 45 25 21
2011 PM 7 0 60 27 7 0 0 33 7 15

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 29 29 17 8 4 0 26 43 24
2018 PM 14 14 29 24 14 0 5 40 30 21
2017 PM 8 17 25 17 33 0 0 50 25 24
2014 PM 14 19 33 19 10 0 5 30 35 21
2011 PM 36 14 36 7 7 0 0 14 50 14

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 21 29 21 8 4 0 30 39 24
2018 PM 10 19 29 19 19 0 5 40 30 21
2017 PM 8 13 24 34 12 0 8 50 23 24
2014 PM 0 14 43 14 19 0 10 37 16 21
2011 PM 13 27 13 27 7 7 7 38 46 15

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 25 33 17 8 4 0 26 39 24
2018 PM 14 10 38 33 0 0 5 35 25 21
2017 PM 0 26 33 17 20 4 0 39 27 24
2014 PM 14 14 43 14 14 0 0 29 29 21

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 8 46 21 13 4 0 35 17 24
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 70 22 0 4 4 0 0 91 9 23
2017 PM 80 16 0 0 4 0 0 96 4 24
2014 PM 81 14 0 5 0 0 0 95 5 21
2011 PM 53 7 20 13 0 7 0 64 14 15

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 33 13 13 8 0 0 67 21 24
2018 PM 52 24 10 10 5 0 0 76 14 21
2017 PM 29 38 4 12 4 9 4 77 19 24
2014 PM 33 38 14 10 5 0 0 71 14 21

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 63 13 4 13 8 0 0 75 21 24
2018 PM 57 19 10 10 5 0 0 76 14 21
2017 PM 45 41 5 4 4 0 0 87 8 24
2014 PM 48 29 5 10 10 0 0 76 19 21

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 54 29 8 4 4 0 0 83 8 24
2018 PM 48 38 10 5 0 0 0 86 5 21
2017 PM 62 26 8 0 4 0 0 88 4 24
2014 PM 43 33 10 10 5 0 0 76 14 21

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 54 25 17 4 0 0 0 79 4 24
2018 PM 57 29 10 5 0 0 0 86 5 21
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 33 13 8 0 0 4 78 9 24

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 63 13 8 8 4 0 4 78 13 24
2018 PM 43 43 0 5 10 0 0 86 14 21
2017 PM 55 25 12 0 4 0 4 83 4 24
2014 PM 33 38 10 10 10 0 0 71 19 21
2011 PM 27 27 13 13 20 0 0 53 33 15

Question 26. I can count on my immediate supervisor to keep his or her promises.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 21 21 8 4 0 0 67 13 24
2018 PM 43 38 10 10 0 0 0 81 10 21
2017 PM 53 38 4 0 4 0 0 92 4 24
2014 PM 29 43 19 0 10 0 0 71 10 21
2011 PM 40 20 20 20 0 0 0 60 20 15

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 58 13 13 17 0 0 0 71 17 24
2018 PM 48 33 5 10 5 0 0 81 14 21
2017 PM 55 41 0 0 4 0 0 96 4 24
2014 PM 38 38 5 10 10 0 0 76 19 21
2011 PM 33 27 20 0 20 0 0 60 20 15

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 92 4 0 4 0 0 0 96 4 24
2017 PM 84 4 4 0 4 0 4 92 4 24
2014 PM 90 10 0 0 0 0 0 100 0 21
2011 PM 67 20 0 7 0 0 7 93 7 15

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 71 17 8 4 0 0 0 88 4 24
2017 PM 75 21 0 4 0 0 0 96 4 24
2014 PM 62 19 14 0 5 0 0 81 5 21
2011 PM 40 33 0 20 0 7 0 79 21 15

Question 30. My immediate supervisor seems to care about me as a person.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 83 4 8 0 0 4 0 91 0 24
2018 PM 71 14 5 0 10 0 0 86 10 21
2017 PM 63 25 0 4 4 4 0 92 8 24

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 58 21 8 8 4 0 0 79 13 24
2018 PM 52 33 0 5 10 0 0 86 14 21
2017 PM 55 25 8 8 4 0 0 80 12 24
2014 PM 38 33 10 5 14 0 0 71 19 21
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 25 25 4 0 13 0 67 5 24
2018 PM 43 33 24 0 0 0 0 76 0 21
2017 PM 38 34 12 4 4 8 0 78 9 24
2014 PM 24 38 5 19 10 5 0 65 30 21
2011 PM 13 27 33 20 7 0 0 40 27 15

Question 35. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 29 13 29 0 13 0 52 33 24
2018 PM 33 48 10 10 0 0 0 81 10 21
2017 PM 33 38 20 0 4 4 0 75 4 24
2014 PM 19 29 29 19 5 0 0 48 24 21
2011 PM 7 47 20 7 13 7 0 57 21 15

Question 36. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 25 13 25 13 8 0 45 41 24
2018 PM 14 48 24 14 0 0 0 62 14 21
2017 PM 33 26 16 12 4 8 0 65 18 24
2014 PM 10 33 33 5 14 5 0 45 20 21
2011 PM 0 40 40 13 7 0 0 40 20 15

Question 37. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 35 13 17 17 4 0 50 36 23
2018 PM 24 33 19 19 5 0 0 57 24 21
2017 PM 21 42 16 12 4 4 0 66 17 24
2014 PM 29 24 19 14 14 0 0 52 29 21
2011 PM 0 40 13 20 27 0 0 40 47 15

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 25 25 0 4 8 0 68 5 24
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 46 21 4 4 0 0 71 8 24
2018 PM 29 57 14 0 0 0 0 86 0 21
2017 PM 29 59 4 8 0 0 0 88 8 24
2014 PM 24 38 19 10 10 0 0 62 19 21
2011 PM 13 33 27 13 13 0 0 47 27 15

Question 40. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 29 29 17 13 4 0 39 30 24

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 17 17 21 8 0 4 52 30 24
2018 PM 24 24 24 14 14 0 0 48 29 21
2017 PM 21 38 25 4 4 8 0 64 9 24
2014 PM 43 29 14 10 5 0 0 71 14 21
2011 PM 20 40 27 13 0 0 0 60 13 15

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 21 25 8 8 4 0 57 17 24
2018 PM 52 24 19 5 0 0 0 76 5 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 29 13 21 17 4 4 45 41 24
2018 PM 38 10 19 14 10 5 5 53 26 21
2017 PM 16 8 17 29 8 13 9 31 47 24
2014 PM 24 14 24 24 14 0 0 38 38 21
2011 PM 0 27 33 27 13 0 0 27 40 15

Question 44. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 21 29 33 13 0 4 0 52 13 24
2018 PM 24 43 14 5 14 0 0 67 19 21
2017 PM 25 51 8 12 4 0 0 76 16 24
2014 PM 24 38 10 19 10 0 0 62 29 21
2011 PM 20 33 13 0 27 7 0 57 29 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 17 13 13 25 0 0 50 38 24
2018 PM 33 14 14 24 14 0 0 48 38 21
2017 PM 17 34 0 29 8 13 0 58 42 24
2014 PM 10 5 14 24 48 0 0 14 71 21
2011 PM 13 13 13 13 47 0 0 27 60 15

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 58 4 8 17 8 0 4 65 26 24

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 67 4 13 4 0 0 13 81 5 24

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 38 17 0 0 0 0 83 0 24

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 17 25 13 0 0 0 63 13 24

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 58 13 17 4 4 4 0 74 9 24

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 61 13 9 4 4 4 4 81 10 23

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 79 4 8 0 4 4 0 87 4 24

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 79 8 0 8 0 0 4 91 9 24

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 42 17 8 0 8 0 73 9 24
2018 PM 45 25 20 5 5 0 0 70 10 20
2017 PM 25 42 16 12 4 0 0 67 16 24

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 25 13 13 0 8 0 73 14 24
2018 PM 43 48 0 5 5 0 0 90 10 21
2017 PM 33 55 0 4 4 4 0 92 8 24
2014 PM 43 43 10 0 5 0 0 86 5 21
2011 PM 47 40 7 0 7 0 0 87 7 15

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 38 33 21 0 0 8 0 77 0 24
2018 PM 48 48 5 0 0 0 0 95 0 21
2017 PM 29 54 5 0 4 8 0 90 4 24
2014 PM 52 38 5 0 5 0 0 90 5 21

Question 50. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 54 38 8 0 0 0 0 92 0 24
2018 PM 43 43 0 14 0 0 0 86 14 21
2017 PM 41 51 4 0 4 0 0 92 4 24
2014 PM 48 43 5 0 5 0 0 90 5 21
2011 PM 40 47 7 7 0 0 0 87 7 15

Question 51. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 8 33 8 0 0 0 58 8 24
2018 PM 48 33 10 5 5 0 0 81 10 21
2017 PM 37 51 8 0 4 0 0 88 4 24
2014 PM 38 19 33 10 0 0 0 57 10 21
2011 PM 27 27 27 20 0 0 0 53 20 15

Question 52. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 8 29 13 0 0 0 58 13 24
2018 PM 48 29 14 5 5 0 0 76 10 21
2017 PM 46 41 8 0 4 0 0 88 4 24
2014 PM 38 29 14 19 0 0 0 67 19 21
2011 PM 27 40 20 13 0 0 0 67 13 15

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 13 21 17 4 0 0 58 21 24
2018 PM 52 19 14 0 14 0 0 71 14 21
2017 PM 46 20 16 8 4 5 0 70 13 24
2014 PM 43 14 14 24 5 0 0 57 29 21
2011 PM 33 20 13 13 20 0 0 53 33 15
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Survey year Demographic Yes
(%)
No
(%)
Not sure
(%)
Total responses
2019 PM 38 33 29 24
2018 PM 29 14 57 21
2017 PM 17 42 41 24
2014 PM 43 24 33 21
2011 PM 67 20 13 15
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 42 38 17 4 0 0 0 79 4 24

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 67 8 21 4 0 0 0 75 4 24
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 21 4 13 25 0 21 17 40 40 24
2018 PM 10 29 14 14 0 29 5 57 21 21
2017 PM 12 12 9 12 0 41 13 53 27 24
2014 PM 14 19 10 10 5 24 19 58 25 21

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 17 8 13 8 25 4 59 29 24
2018 PM 19 52 24 5 0 0 0 71 5 21
2017 PM 17 29 17 8 4 21 4 61 16 24
2014 PM 38 24 14 10 5 10 0 68 16 21
2011 PM 27 40 7 7 13 7 0 71 21 15
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 13 21 0 0 33 17 58 0 24
2018 PM 10 24 29 0 0 33 5 54 0 21
2017 PM 20 8 21 0 4 33 13 53 8 24
2014 PM 14 10 10 0 0 38 29 71 0 21

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 17 13 0 0 33 4 80 0 24
2018 PM 24 43 29 0 0 5 0 70 0 21
2017 PM 29 34 17 0 4 16 0 74 5 24
2014 PM 43 19 14 0 0 19 5 81 0 21
2011 PM 27 40 13 7 7 7 0 71 14 15
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 13 42 13 13 0 4 30 26 24
2018 PM 5 33 29 14 19 0 0 38 33 21
2017 PM 12 16 16 24 31 0 0 29 55 24

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 42 17 13 17 0 0 54 29 24
2018 PM 19 43 14 14 10 0 0 62 24 21
2017 PM 9 37 29 21 4 0 0 46 25 24

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 50 13 13 13 0 0 63 25 24
2018 PM 29 38 19 10 5 0 0 67 14 21
2017 PM 16 46 24 9 4 0 0 62 13 24

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 13 35 17 22 13 0 0 48 35 23
2018 PM 33 19 10 24 10 0 5 55 35 21
2017 PM 24 33 22 12 8 0 0 58 20 24

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 58 13 8 17 4 0 0 71 21 24
2018 PM 52 24 14 5 5 0 0 76 10 21
2017 PM 37 33 13 12 0 0 4 73 13 24

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 21 21 17 8 0 0 54 25 24
2018 PM 43 24 24 5 5 0 0 67 10 21
2017 PM 16 38 29 17 0 0 0 54 17 24

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 33 4 38 17 8 0 0 38 25 24
2018 PM 14 52 19 10 5 0 0 67 14 21
2017 PM 29 38 16 9 8 0 0 66 17 24

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 21 21 38 17 4 0 0 42 21 24
2018 PM 14 57 19 0 10 0 0 71 10 21
2017 PM 16 38 20 13 8 4 0 56 22 24

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 25 25 21 13 0 0 42 33 24
2018 PM 24 33 19 10 14 0 0 57 24 21
2017 PM 20 38 21 8 8 0 4 61 17 24

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 50 33 4 13 0 0 0 83 13 24

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 48 30 4 0 0 0 65 4 23
2018 PM 38 29 14 19 0 0 0 67 19 21
2017 PM 8 29 47 12 4 0 0 37 16 24

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 17 25 4 8 0 0 63 13 24
2018 PM 57 19 14 5 5 0 0 76 10 21
2017 PM 49 29 9 13 0 0 0 78 13 24

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 67 8 13 4 4 0 4 78 9 24
2018 PM 76 10 10 0 5 0 0 86 5 21

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 71 8 13 4 4 0 0 79 8 24
2018 PM 76 14 5 0 5 0 0 90 5 21
2017 PM 74 17 0 4 5 0 0 91 9 24

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 46 25 25 0 4 0 0 71 4 24
2018 PM 52 29 14 5 0 0 0 81 5 21
2017 PM 62 9 20 5 0 0 4 74 5 24

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 67 17 8 4 4 0 0 83 8 24
2018 PM 62 14 10 5 10 0 0 76 14 21
2017 PM 70 9 8 9 0 0 4 82 9 24

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 58 4 0 4 0 0 33 94 6 24
2018 PM 57 10 5 0 0 0 29 93 0 21
2017 PM 45 13 4 0 9 0 29 82 12 24

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 63 25 0 4 0 0 8 95 5 24
2018 PM 57 33 5 5 0 0 0 90 5 21
2017 PM 54 20 12 9 0 0 4 78 10 24

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 75 8 4 4 4 0 4 87 9 24
2018 PM 76 14 5 0 5 0 0 90 5 21
2017 PM 57 26 0 8 9 0 0 83 17 24

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 63 13 21 0 0 0 4 78 0 24
2018 PM 43 29 24 5 0 0 0 71 5 21
2017 PM 33 41 13 9 4 0 0 74 13 24

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 38 33 13 8 0 0 46 21 24
2018 PM 10 33 48 0 10 0 0 43 10 21
2017 PM 0 33 33 26 8 0 0 33 34 24

Question 76. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 25 29 13 17 0 0 29 42 24
2018 PM 5 30 25 30 10 0 0 40 35 20
2017 PM 8 17 45 25 4 0 0 29 25 24

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 21 38 21 8 4 8 0 64 14 24
2018 PM 24 57 10 5 5 0 0 81 10 21
2017 PM 20 55 12 4 8 0 0 76 12 24

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 8 42 4 21 13 13 0 57 38 24
2018 PM 29 38 14 19 0 0 0 67 19 21
2017 PM 12 50 21 8 8 0 0 62 16 24
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 50 50 24

Question 80. Were any measures taken to accommodate your needs?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 75 25 12
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 17 38 29 8 8 0 0 17 83 24
2018 PM 14 29 29 19 10 0 0 14 86 21
2017 PM 8 20 25 17 29 0 0 8 92 24

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 65 35 20

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 PM 35 65 20
2018 PM 39 61 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 25 20 25 10 10 0 10 50 22 20
2018 PM 17 44 6 22 11 0 0 61 33 18
2017 PM 18 23 18 18 18 0 4 43 38 22

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 10 15 30 20 10 5 10 29 35 20
2018 PM 6 6 28 17 44 0 0 11 61 18
2017 PM 9 0 9 23 55 0 4 9 81 22

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 PM 29 21 17 17 8 0 8 55 27 24
2018 PM 24 24 14 24 14 0 0 48 38 21
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