2019 Public Service Employee Survey Results for Canadian Environmental Assessment Agency by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 41 3 9 3 0 0 86 11 343
2019 Part-time 11 61 19 0 9 0 0 71 9 10
2017 Full-time 32 56 2 7 2 0 0 88 10 216
2017 Part-time 22 57 7 14 0 0 0 79 14 13
2014 Full-time 38 48 4 10 1 0 0 86 10 199
2014 Part-time 60 40 0 0 0 0 0 100 0 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 70 16 5 6 3 0 1 87 8 343
2019 Part-time 39 30 0 20 11 0 0 69 31 10
2017 Full-time 62 22 5 7 3 0 0 84 11 215
2017 Part-time 86 14 0 0 0 0 0 100 0 13
2014 Full-time 63 23 4 6 4 0 1 87 9 199
2014 Part-time 80 10 11 0 0 0 0 89 0 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 31 4 11 4 0 0 81 15 342
2019 Part-time 31 29 11 20 9 0 0 60 30 10
2017 Full-time 43 35 5 13 4 0 0 78 17 216
2017 Part-time 40 43 0 16 0 0 0 84 16 13
2014 Full-time 50 32 8 8 3 0 0 82 10 198
2014 Part-time 49 51 0 0 0 0 0 100 0 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 40 12 12 4 1 0 72 16 341
2019 Part-time 11 50 20 20 0 0 0 60 20 10
2017 Full-time 29 47 13 10 2 0 0 76 12 216
2017 Part-time 39 30 16 8 7 0 0 69 16 13
2014 Full-time 27 42 9 16 4 0 1 70 20 199
2014 Part-time 38 42 0 11 0 0 10 88 12 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 34 7 6 1 0 0 86 7 336
2019 Part-time 40 30 0 20 9 0 0 70 30 10
2017 Full-time 50 40 5 4 0 0 0 90 5 215
2017 Part-time 54 30 8 0 7 0 0 85 7 13
2014 Full-time 54 32 7 6 0 0 0 87 6 198
2014 Part-time 61 39 0 0 0 0 0 100 0 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 31 9 7 3 0 0 82 10 343
2019 Part-time 41 30 20 9 0 0 0 70 9 10
2017 Full-time 48 31 9 9 3 0 0 80 12 216
2017 Part-time 62 38 0 0 0 0 0 100 0 13
2014 Full-time 44 31 12 9 4 0 0 75 13 198
2014 Part-time 39 61 0 0 0 0 0 100 0 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 41 8 6 2 0 0 83 8 343
2019 Part-time 40 51 0 0 9 0 0 91 9 10
2017 Full-time 45 39 11 4 1 0 0 83 6 216
2017 Part-time 52 33 16 0 0 0 0 84 0 13
2014 Full-time 31 42 15 9 3 0 0 73 12 199
2014 Part-time 20 50 11 19 0 0 0 70 19 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 39 9 7 3 1 0 81 10 342
2019 Part-time 21 70 9 0 0 0 0 91 0 10
2017 Full-time 38 42 9 5 4 0 0 81 10 216
2017 Part-time 60 15 24 0 0 0 0 76 0 13
2014 Full-time 25 45 11 13 5 1 0 71 18 199
2014 Part-time 31 58 11 0 0 0 0 89 0 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 39 12 9 4 0 0 76 12 336
2019 Part-time 40 40 10 9 0 0 0 80 9 10
2017 Full-time 34 44 10 8 3 0 0 79 11 216
2017 Part-time 38 30 24 8 0 0 0 68 8 13

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 30 6 3 1 0 0 90 4 342
2019 Part-time 60 20 20 0 0 0 0 80 0 10
2017 Full-time 51 38 7 3 1 0 0 89 4 216
2017 Part-time 62 31 7 0 0 0 0 93 0 13
2014 Full-time 47 38 8 5 2 0 0 85 7 199
2014 Part-time 21 79 0 0 0 0 0 100 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 34 9 7 4 0 0 79 11 341
2019 Part-time 60 30 0 9 0 0 0 91 9 10
2017 Full-time 42 37 11 4 4 0 0 80 8 214
2017 Part-time 48 44 8 0 0 0 0 92 0 12

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 32 11 4 2 0 0 83 6 340
2019 Part-time 41 50 0 0 9 0 0 91 9 10
2017 Full-time 55 32 8 3 1 0 0 88 4 215
2017 Part-time 54 38 8 0 0 0 0 92 0 13
2014 Full-time 52 34 10 3 1 0 0 86 4 199
2014 Part-time 69 21 0 10 0 0 0 90 10 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 39 10 9 4 0 0 77 13 341
2019 Part-time 21 60 10 9 0 0 0 80 9 10
2017 Full-time 39 42 10 8 1 0 0 81 10 215
2017 Part-time 55 23 17 6 0 0 0 77 6 13
2014 Full-time 27 47 11 11 5 0 0 73 16 199
2014 Part-time 20 60 20 0 0 0 0 80 0 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 37 13 6 3 0 0 78 9 341
2019 Part-time 21 70 0 0 9 0 0 91 9 10
2017 Full-time 40 37 16 5 3 0 0 77 8 215
2017 Part-time 70 16 8 6 0 0 0 86 6 13
2014 Full-time 29 37 11 15 6 0 1 67 21 198
2014 Part-time 11 69 20 0 0 0 0 80 0 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 40 7 11 2 1 0 81 13 339
2019 Part-time 21 60 9 0 10 0 0 80 10 10
2017 Full-time 41 41 7 9 1 0 0 82 10 215
2017 Part-time 62 22 16 0 0 0 0 84 0 13
2014 Full-time 35 36 16 10 3 0 0 71 13 199
2014 Part-time 39 61 0 0 0 0 0 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 38 8 3 2 0 0 87 5 343
2019 Part-time 21 70 0 9 0 0 0 91 9 10
2017 Full-time 47 40 7 4 2 0 0 87 6 215
2017 Part-time 38 46 16 0 0 0 0 84 0 13
2014 Full-time 39 35 17 8 1 0 0 75 9 199
2014 Part-time 30 51 10 10 0 0 0 81 10 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 39 22 9 5 0 0 64 14 341
2019 Part-time 40 20 10 30 0 0 0 60 30 10
2017 Full-time 30 41 21 6 2 0 0 71 8 216
2017 Part-time 39 23 38 0 0 0 0 62 0 13
2014 Full-time 28 40 18 8 5 0 0 69 13 199
2014 Part-time 39 50 11 0 0 0 0 89 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 10 22 36 20 9 1 1 30 33 343
2019 Part-time 0 30 40 30 0 0 0 30 30 10
2017 Full-time 4 22 39 23 7 0 3 32 27 216
2017 Part-time 0 24 54 16 6 0 0 22 24 13
2014 Full-time 7 17 43 24 5 1 2 31 25 198
2014 Part-time 11 0 50 30 0 0 10 33 12 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 7 15 28 30 17 2 1 49 23 342
2019 Part-time 0 10 50 31 9 0 0 40 10 10
2017 Full-time 4 18 30 26 15 2 4 44 24 216
2017 Part-time 0 6 22 48 16 8 0 69 7 13
2014 Full-time 6 13 34 31 14 2 0 45 19 199
2014 Part-time 0 0 30 51 10 0 10 67 0 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 17 24 33 13 9 2 1 23 42 342
2019 Part-time 20 29 21 30 0 0 0 30 50 10
2017 Full-time 10 27 32 18 10 0 2 29 38 215
2017 Part-time 0 31 55 8 6 0 0 14 31 13
2014 Full-time 14 28 32 20 4 1 1 25 42 198
2014 Part-time 19 11 51 10 0 0 10 11 33 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 20 24 18 19 3 2 39 36 341
2019 Part-time 0 10 31 39 20 0 0 60 10 10
2017 Full-time 10 17 34 21 12 2 5 35 29 215
2017 Part-time 8 54 8 6 16 8 0 24 67 13
2014 Full-time 8 21 30 26 10 3 3 38 31 198
2014 Part-time 0 21 30 30 10 0 10 44 24 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 15 26 23 18 4 2 43 29 342
2019 Part-time 11 20 30 30 9 0 0 39 31 10
2017 Full-time 10 22 33 20 9 1 5 31 34 216
2017 Part-time 0 8 30 46 8 0 8 58 9 13
2014 Full-time 9 19 26 29 13 2 3 44 29 198
2014 Part-time 0 11 40 19 20 0 10 44 12 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 12 20 36 18 9 3 1 29 34 343
2019 Part-time 0 30 40 10 20 0 0 30 30 10
2017 Full-time 7 17 37 21 13 1 4 36 26 214
2017 Part-time 0 24 30 22 16 8 0 41 26 13
2014 Full-time 8 22 38 21 8 2 1 29 31 198
2014 Part-time 0 10 62 19 0 0 10 21 11 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 3 13 35 31 16 1 1 48 16 343
2019 Part-time 0 50 20 9 21 0 0 30 50 10
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 15 6 4 1 0 2 88 6 341
2019 Part-time 39 20 19 11 11 0 0 60 21 10
2017 Full-time 75 15 4 4 2 0 0 90 6 216
2017 Part-time 78 22 0 0 0 0 0 100 0 13
2014 Full-time 71 16 2 6 3 0 2 89 9 199
2014 Part-time 70 19 11 0 0 0 0 89 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 29 16 7 3 9 3 71 11 342
2019 Part-time 39 51 0 9 0 0 0 91 9 10
2017 Full-time 32 31 12 10 3 9 4 71 16 216
2017 Part-time 30 16 23 15 0 8 8 55 18 13
2014 Full-time 30 30 15 9 5 6 4 67 16 198
2014 Part-time 50 11 10 11 0 19 0 75 13 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 28 5 7 3 1 0 84 10 342
2019 Part-time 51 40 9 0 0 0 0 91 0 10
2017 Full-time 55 31 5 5 3 0 0 86 9 216
2017 Part-time 54 23 16 8 0 0 0 77 8 13
2014 Full-time 52 29 7 9 2 1 0 81 11 199
2014 Part-time 50 50 0 0 0 0 0 100 0 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 27 4 3 1 0 0 92 4 341
2019 Part-time 71 20 0 9 0 0 0 91 9 10
2017 Full-time 60 33 4 0 2 0 0 93 2 216
2017 Part-time 76 16 8 0 0 0 0 92 0 13
2014 Full-time 55 33 4 6 2 0 0 88 8 197
2014 Part-time 60 40 0 0 0 0 0 100 0 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 28 7 3 1 1 0 89 4 341
2019 Part-time 71 20 0 9 0 0 0 91 9 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 23 9 4 2 1 3 84 6 343
2019 Part-time 61 30 0 9 0 0 0 91 9 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 29 11 7 3 1 1 78 10 343
2019 Part-time 41 49 9 0 0 0 0 91 0 10
2017 Full-time 41 41 9 3 3 2 1 84 7 216
2017 Part-time 55 29 16 0 0 0 0 84 0 13
2014 Full-time 40 34 10 10 5 1 0 75 15 199
2014 Part-time 50 40 10 0 0 0 0 90 0 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 25 10 5 2 1 1 83 8 343
2019 Part-time 52 39 0 9 0 0 0 91 9 10
2017 Full-time 52 34 6 4 1 2 1 88 6 216
2017 Part-time 70 22 8 0 0 0 0 92 0 13
2014 Full-time 50 26 12 6 5 0 0 76 11 199
2014 Part-time 61 39 0 0 0 0 0 100 0 10

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 26 9 8 2 1 0 81 10 340
2019 Part-time 52 29 9 0 10 0 0 80 10 10
2017 Full-time 50 33 7 5 3 2 1 85 8 216
2017 Part-time 55 39 6 0 0 0 0 94 0 13
2014 Full-time 46 30 12 9 3 0 0 76 12 199
2014 Part-time 71 19 10 0 0 0 0 90 0 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 86 5 3 2 1 1 2 94 3 342
2019 Part-time 51 30 10 9 0 0 0 80 9 10
2017 Full-time 83 9 4 1 1 0 2 93 2 216
2017 Part-time 100 0 0 0 0 0 0 100 0 13
2014 Full-time 81 10 3 3 2 0 2 93 5 199
2014 Part-time 90 10 0 0 0 0 0 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 20 5 4 2 1 0 89 6 341
2019 Part-time 62 29 9 0 0 0 0 91 0 10
2017 Full-time 62 23 4 4 1 3 3 90 5 216
2017 Part-time 70 16 0 6 0 7 0 93 7 13
2014 Full-time 57 22 9 3 4 3 1 83 7 199
2014 Part-time 71 29 0 0 0 0 0 100 0 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 72 18 6 1 2 1 0 91 3 343
2019 Part-time 71 20 0 9 0 0 0 91 9 10
2017 Full-time 67 22 5 1 3 2 0 91 4 216
2017 Part-time 70 30 0 0 0 0 0 100 0 13

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 25 7 5 3 1 0 85 8 342
2019 Part-time 41 49 0 9 0 0 0 91 9 10
2017 Full-time 57 26 9 4 4 0 0 83 8 216
2017 Part-time 70 24 6 0 0 0 0 94 0 13
2014 Full-time 48 26 13 6 6 1 0 75 12 199
2014 Part-time 81 19 0 0 0 0 0 100 0 10
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 32 12 3 2 6 1 82 5 340
2019 Part-time 41 29 11 20 0 0 0 70 20 10
2017 Full-time 47 35 6 6 0 5 0 86 7 216
2017 Part-time 39 37 8 8 0 8 0 83 9 13
2014 Full-time 33 38 12 10 3 5 0 74 14 199
2014 Part-time 39 31 20 10 0 0 0 70 10 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 36 13 6 2 3 0 79 8 340
2019 Part-time 41 29 20 10 0 0 0 70 10 10
2017 Full-time 44 37 11 5 1 1 0 83 6 215
2017 Part-time 33 51 16 0 0 0 0 84 0 13
2014 Full-time 28 39 16 12 2 3 0 69 15 198

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 38 13 12 3 5 1 71 16 339
2019 Part-time 21 19 31 30 0 0 0 39 30 10
2017 Full-time 35 37 14 10 2 3 0 74 12 216
2017 Part-time 24 52 15 8 0 0 0 77 8 13
2014 Full-time 19 38 21 13 5 4 0 60 19 199
2014 Part-time 20 30 31 10 0 10 0 55 11 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 41 14 17 5 3 0 63 23 339
2019 Part-time 21 29 40 0 10 0 0 50 10 10
2017 Full-time 28 40 13 12 5 2 0 70 17 216
2017 Part-time 17 38 22 16 7 0 0 55 23 13
2014 Full-time 17 33 16 23 9 2 0 52 32 199
2014 Part-time 31 19 31 19 0 0 0 50 19 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 34 28 18 6 4 7 3 69 11 342
2019 Part-time 11 20 10 30 20 9 0 34 55 10
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 45 9 5 1 1 0 85 6 343
2019 Part-time 31 50 10 9 0 0 0 80 9 10
2017 Full-time 37 44 10 8 1 0 0 81 9 216
2017 Part-time 39 46 0 8 0 8 0 92 8 13
2014 Full-time 28 39 15 11 5 1 0 68 17 199
2014 Part-time 10 60 11 20 0 0 0 69 20 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 42 15 12 5 2 0 66 18 342
2019 Part-time 11 39 30 10 10 0 0 50 20 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 27 12 12 4 4 1 71 16 342
2019 Part-time 41 39 10 9 0 0 0 80 9 10
2017 Full-time 41 33 11 9 3 3 0 77 12 216
2017 Part-time 39 32 16 6 7 0 0 71 14 13
2014 Full-time 43 35 8 9 4 1 0 78 13 199
2014 Part-time 20 69 0 11 0 0 0 89 11 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 32 15 6 2 2 0 77 7 339
2019 Part-time 41 29 20 10 0 0 0 70 10 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 23 25 18 8 8 17 1 59 20 339
2019 Part-time 21 29 31 9 10 0 0 50 20 10
2017 Full-time 26 19 16 10 9 16 3 56 24 216
2017 Part-time 38 0 7 33 0 22 0 49 42 13
2014 Full-time 18 20 20 15 12 12 3 45 32 199
2014 Part-time 20 11 31 19 0 19 0 38 24 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 36 13 12 4 5 0 70 17 343
2019 Part-time 21 30 39 10 0 0 0 51 10 10
2017 Full-time 32 39 13 10 5 1 0 71 15 215
2017 Part-time 23 24 24 21 0 8 0 51 23 13
2014 Full-time 21 39 16 15 7 1 0 61 22 199
2014 Part-time 50 19 21 0 0 0 10 76 0 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 27 13 14 11 4 1 60 26 343
2019 Part-time 11 30 40 9 10 0 0 40 20 10
2017 Full-time 23 31 11 19 12 4 0 56 33 216
2017 Part-time 17 30 8 38 8 0 0 47 45 13
2014 Full-time 12 24 13 24 25 2 0 36 50 199
2014 Part-time 19 20 20 11 11 10 10 49 26 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 21 16 7 3 1 4 73 10 343
2019 Part-time 31 19 20 10 20 0 0 50 30 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 15 8 5 6 1 10 78 13 341
2019 Part-time 70 0 11 20 0 0 0 70 20 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 25 12 3 3 1 3 82 6 341
2019 Part-time 52 20 9 0 0 19 0 88 0 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 24 14 5 4 3 4 75 10 341
2019 Part-time 41 30 10 0 0 19 0 87 0 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 13 15 5 6 1 6 72 12 341
2019 Part-time 31 28 20 10 10 0 0 60 20 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 77 9 6 1 1 1 5 91 3 341
2019 Part-time 60 10 20 0 0 10 0 78 0 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 80 7 2 2 1 4 3 95 3 341
2019 Part-time 80 0 0 9 0 0 10 89 11 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 81 6 1 2 1 1 8 96 3 340
2019 Part-time 70 0 10 0 9 10 0 78 11 10

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 42 13 7 1 4 0 79 8 343
2019 Part-time 30 50 11 0 9 0 0 80 9 10
2017 Full-time 30 42 17 7 1 3 0 74 8 215
2017 Part-time 39 29 32 0 0 0 0 68 0 13

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 35 7 6 2 3 0 85 8 341
2019 Part-time 31 39 21 9 0 0 0 70 9 10
2017 Full-time 45 40 6 4 2 3 0 88 7 216
2017 Part-time 68 32 0 0 0 0 0 100 0 13
2014 Full-time 46 40 6 5 2 1 0 87 7 198
2014 Part-time 40 50 0 0 0 10 0 100 0 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 33 10 2 1 2 0 86 3 341
2019 Part-time 31 50 20 0 0 0 0 80 0 10
2017 Full-time 44 36 9 4 0 7 0 86 4 216
2017 Part-time 45 55 0 0 0 0 0 100 0 13
2014 Full-time 46 34 11 2 2 6 0 85 4 199
2014 Part-time 39 40 11 0 0 10 0 88 0 10

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 23 7 3 1 0 0 90 4 341
2019 Part-time 40 60 0 0 0 0 0 100 0 10
2017 Full-time 60 31 6 2 1 0 0 91 3 216
2017 Part-time 60 40 0 0 0 0 0 100 0 13
2014 Full-time 53 37 4 3 3 0 0 90 6 199
2014 Part-time 60 30 11 0 0 0 0 89 0 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 31 9 6 2 1 0 83 8 341
2019 Part-time 60 30 9 0 0 0 0 91 0 10
2017 Full-time 52 34 8 2 3 0 0 87 5 216
2017 Part-time 54 46 0 0 0 0 0 100 0 13
2014 Full-time 38 36 15 8 2 2 0 75 10 199
2014 Part-time 40 39 11 10 0 0 0 80 10 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 32 10 5 2 0 0 84 6 343
2019 Part-time 60 30 0 9 0 0 0 91 9 10
2017 Full-time 51 36 9 2 2 0 0 87 4 216
2017 Part-time 47 53 0 0 0 0 0 100 0 13
2014 Full-time 38 38 16 6 2 0 0 76 8 199
2014 Part-time 40 39 20 0 0 0 0 80 0 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 21 17 9 3 5 0 69 13 342
2019 Part-time 41 39 11 0 9 0 0 80 9 10
2017 Full-time 41 25 18 8 3 4 0 69 12 216
2017 Part-time 62 15 8 15 0 0 0 77 15 13
2014 Full-time 35 20 16 18 6 4 1 58 25 199
2014 Part-time 20 60 20 0 0 0 0 80 0 10
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 33 29 38 343
2019 Part-time 19 50 31 10
2017 Full-time 26 34 40 215
2017 Part-time 38 22 40 13
2014 Full-time 37 23 40 198
2014 Part-time 0 30 70 10
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 32 46 7 7 2 1 5 82 10 342
2019 Part-time 29 10 21 19 21 0 0 39 40 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 25 8 2 1 4 5 88 4 339
2019 Part-time 39 30 9 0 0 21 0 88 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 11 89 342
2019 Part-time 0 100 10

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 35 65 37

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 57 43 37

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 37

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 0 100 37

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 36 64 36

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 42 58 36

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 44 56 36

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 36 64 36

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 25 75 36

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 50 50 36

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 25 75 36

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 45 55 36

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 36

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 36

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 53 47 36

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 28 72 36

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 22 78 36

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 16 84 36

Question 61e. What action(s) did you take to address the harassment you experienced? I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 14 86 36

Question 61h. What action(s) did you take to address the harassment you experienced? Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 17 83 36

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 25 75 36

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 19 11 15 7 4 34 10 53 20 341
2019 Part-time 10 39 30 0 0 21 0 63 0 10
2017 Full-time 20 16 13 6 2 36 7 63 14 215
2017 Part-time 6 16 16 0 0 55 8 58 0 13
2014 Full-time 10 15 17 6 5 37 10 48 21 199
2014 Part-time 0 10 20 11 0 39 20 24 26 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 20 16 6 3 12 1 71 11 343
2019 Part-time 31 50 10 9 0 0 0 80 9 10
2017 Full-time 34 30 15 7 1 11 1 73 10 215
2017 Part-time 23 32 29 0 0 16 0 65 0 13
2014 Full-time 26 26 19 7 4 16 1 62 14 199
2014 Part-time 20 29 11 11 0 19 11 70 15 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 21 8 15 1 2 42 11 61 7 341
2019 Part-time 10 50 10 9 0 21 0 75 12 10
2017 Full-time 18 12 17 0 0 45 9 63 2 216
2017 Part-time 6 16 8 0 0 62 8 73 0 13
2014 Full-time 13 8 17 1 1 46 14 52 6 199
2014 Part-time 0 10 21 0 0 49 20 31 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 20 16 2 2 14 1 77 4 342
2019 Part-time 30 39 20 0 0 11 0 78 0 10
2017 Full-time 35 32 15 1 1 15 2 80 3 216
2017 Part-time 37 16 31 0 0 16 0 63 0 13
2014 Full-time 30 24 19 2 1 23 1 71 5 199
2014 Part-time 39 10 11 11 0 19 11 70 15 10
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 35 18 10 11 0 1 60 22 343
2019 Part-time 10 21 39 11 20 0 0 30 31 10
2017 Full-time 12 23 23 20 21 0 2 35 42 216
2017 Part-time 8 16 39 6 31 0 0 24 37 13

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 23 30 19 14 0 0 37 32 342
2019 Part-time 10 9 41 29 10 0 0 19 39 10
2017 Full-time 10 27 30 21 10 0 0 38 31 216
2017 Part-time 0 14 32 30 24 0 0 14 54 13

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 14 29 31 15 12 0 0 43 27 342
2019 Part-time 30 10 19 31 10 0 0 40 41 10
2017 Full-time 13 31 28 21 6 0 0 44 28 215
2017 Part-time 6 24 46 17 7 0 0 30 24 13

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 27 24 17 13 0 0 45 30 342
2019 Part-time 9 20 20 40 10 0 0 29 50 10
2017 Full-time 17 26 26 17 13 1 1 43 31 215
2017 Part-time 8 30 8 39 15 0 0 38 54 13

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 30 16 8 7 0 2 69 15 341
2019 Part-time 30 10 29 21 10 0 0 40 31 10
2017 Full-time 32 34 18 9 4 0 3 68 14 216
2017 Part-time 22 62 8 0 0 0 8 91 0 13

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 25 30 21 14 9 0 0 56 23 341
2019 Part-time 11 10 30 39 10 0 0 21 49 10
2017 Full-time 23 36 23 10 8 0 0 60 17 214
2017 Part-time 30 14 24 16 16 0 0 43 32 13

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 32 20 10 4 1 0 66 14 341
2019 Part-time 30 29 21 9 10 0 0 60 20 10
2017 Full-time 32 34 22 8 3 0 0 66 12 214
2017 Part-time 24 36 23 0 16 0 0 60 16 13

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 22 36 25 11 6 1 0 58 17 338
2019 Part-time 30 29 20 10 10 0 0 60 20 10
2017 Full-time 21 35 27 12 5 0 0 56 17 214
2017 Part-time 20 48 7 25 0 0 0 68 25 13

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 24 12 7 4 1 0 77 11 340
2019 Part-time 21 59 20 0 0 0 0 80 0 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 31 32 21 10 5 1 0 64 15 339
2019 Part-time 21 20 39 9 10 0 0 41 20 10
2017 Full-time 24 40 19 14 3 0 0 64 16 214
2017 Part-time 14 39 47 0 0 0 0 53 0 13

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 61 20 10 7 2 1 0 81 9 338
2019 Part-time 30 19 50 0 0 0 0 50 0 10
2017 Full-time 60 23 11 4 2 0 0 83 6 216
2017 Part-time 52 23 24 0 0 0 0 76 0 13

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 79 11 3 2 1 0 4 94 3 338
2019 Part-time 50 20 21 9 0 0 0 70 9 10
2017 Full-time 78 10 5 3 1 1 3 91 4 216
2017 Part-time 100 0 0 0 0 0 0 100 0 13

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 78 11 4 3 3 0 1 90 6 342
2019 Part-time 80 11 9 0 0 0 0 91 0 10
2017 Full-time 62 21 10 5 0 0 1 85 5 216
2017 Part-time 44 33 23 0 0 0 0 77 0 13

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 64 22 8 4 1 0 0 87 5 343
2019 Part-time 60 31 0 9 0 0 0 91 9 10
2017 Full-time 67 17 10 2 3 0 0 85 5 215
2017 Part-time 62 30 8 0 0 0 0 92 0 13

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 64 20 7 5 3 0 1 85 8 343
2019 Part-time 60 31 9 0 0 0 0 91 0 10
2017 Full-time 57 14 6 0 1 0 22 91 2 216
2017 Part-time 70 8 8 0 0 0 15 91 0 13

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 11 3 1 1 0 21 94 3 341
2019 Part-time 40 31 0 9 0 0 19 88 12 10
2017 Full-time 60 20 14 2 1 0 3 83 3 215
2017 Part-time 61 24 7 8 0 0 0 85 8 13

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 23 6 1 1 0 2 92 2 341
2019 Part-time 39 41 9 0 10 0 0 80 10 10
2017 Full-time 70 11 5 5 3 0 5 86 8 216
2017 Part-time 79 0 15 6 0 0 0 79 6 13

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 75 11 5 2 5 0 2 87 7 341
2019 Part-time 80 0 0 9 11 0 0 80 20 10
2017 Full-time 49 31 13 5 0 0 2 82 5 216
2017 Part-time 15 47 23 8 8 0 0 61 16 13

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 31 13 2 1 0 1 83 4 342
2019 Part-time 39 21 30 10 0 0 0 60 10 10

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 32 38 16 3 0 0 43 19 342
2019 Part-time 11 19 60 10 0 0 0 30 10 10
2017 Full-time 8 28 43 16 4 0 0 37 20 216
2017 Part-time 0 30 29 40 0 0 0 30 40 13

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 21 42 20 8 0 0 28 30 340
2019 Part-time 21 10 30 39 0 0 0 39 31 10
2017 Full-time 4 24 39 24 9 0 0 33 28 216
2017 Part-time 8 32 44 16 0 0 0 16 40 13

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 40 9 6 3 4 0 81 9 342
2019 Part-time 40 30 30 0 0 0 0 70 0 10
2017 Full-time 32 47 11 6 3 1 0 80 9 216
2017 Part-time 22 38 16 15 8 0 0 60 23 13

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 39 16 11 4 2 0 67 16 342
2019 Part-time 31 29 10 20 10 0 0 60 30 10
2017 Full-time 26 44 15 10 4 1 0 70 15 216
2017 Part-time 22 38 16 16 8 0 0 60 24 13
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 18 82 343
2019 Part-time 20 80 10
2017 Full-time 14 86 216
2014 Full-time 15 85 199
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 33 17 9 9 1 1 30 70 342
2019 Part-time 0 20 29 41 0 11 0 0 100 10
2017 Full-time 18 22 21 18 17 4 0 19 81 216
2017 Part-time 0 30 16 8 38 8 0 0 100 13

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 44 17 14 9 6 0 9 67 17 340
2019 Part-time 20 19 30 10 0 21 0 49 13 10
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