2019 Public Service Employee Survey Results for Public Prosecution Service of Canada by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 47 2 10 2 0 1 86 12 188
2019 Unilingual English 24 45 5 17 9 0 0 69 26 322
2017 Bilingual 41 45 5 7 2 0 0 86 9 247
2017 Unilingual English 25 47 3 17 9 0 0 71 25 367
2017 Either English or French 39 40 3 18 0 0 0 79 18 61
2014 Bilingual 36 43 8 10 3 0 0 78 13 227
2014 Unilingual English 27 47 4 15 6 0 0 75 21 385
2014 Either English or French 37 35 8 12 9 0 0 72 21 54
2011 Bilingual 40 48 2 7 2 0 1 89 9 190
2011 Unilingual English 29 50 1 14 5 0 0 79 20 362
2011 Either English or French 18 63 3 12 3 0 0 81 16 58
2008 Bilingual 40 43 2 12 3 0 0 83 15 155
2008 Unilingual English 28 46 2 16 8 0 0 74 24 322
2008 Either English or French 29 60 4 4 2 0 0 89 7 45

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 27 7 9 4 0 0 79 14 187
2019 Unilingual English 85 8 3 1 1 0 2 95 2 321
2017 Bilingual 46 29 8 9 6 0 1 77 15 246
2017 Unilingual English 80 12 3 1 1 0 2 94 3 364
2017 Either English or French 80 17 2 0 0 2 0 98 0 61
2014 Bilingual 46 30 7 12 4 0 0 76 17 227
2014 Unilingual English 82 10 3 1 2 0 2 94 4 382
2014 Either English or French 84 5 8 2 0 2 0 90 2 54
2011 Bilingual 51 25 7 11 5 0 1 77 16 190
2011 Unilingual English 82 10 2 2 1 1 3 95 3 362
2011 Either English or French 84 11 3 0 0 0 2 97 0 57
2008 Bilingual 51 23 5 13 8 0 0 74 21 154
2008 Unilingual English 85 10 2 1 1 0 2 96 2 322
2008 Either English or French 89 4 2 2 0 0 2 95 2 45

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 36 7 6 1 0 1 86 7 188
2019 Unilingual English 38 34 5 14 8 0 0 72 23 320
2017 Bilingual 41 37 9 10 2 0 0 78 13 247
2017 Unilingual English 38 33 4 15 10 0 1 72 25 367
2017 Either English or French 44 26 11 13 7 0 0 69 19 61
2014 Bilingual 41 38 5 11 6 0 0 78 17 227
2014 Unilingual English 44 36 5 7 8 0 0 79 15 385
2014 Either English or French 42 38 9 7 4 0 0 80 11 54
2011 Bilingual 40 43 4 8 4 0 1 84 12 188
2011 Unilingual English 43 35 7 9 6 0 0 78 15 360
2011 Either English or French 34 36 8 10 12 0 0 70 22 58

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 41 9 11 5 0 1 75 16 187
2019 Unilingual English 20 38 9 22 11 0 0 59 33 321
2017 Bilingual 34 37 12 13 3 0 1 72 16 247
2017 Unilingual English 23 39 8 17 13 0 0 61 30 366
2017 Either English or French 19 48 10 17 6 0 0 67 23 61
2014 Bilingual 33 38 12 10 7 0 0 71 16 227
2014 Unilingual English 23 37 9 21 10 0 0 60 31 385
2014 Either English or French 22 40 19 11 7 0 0 63 18 54
2011 Bilingual 38 39 11 5 5 0 1 79 10 190
2011 Unilingual English 24 47 10 13 4 0 1 72 18 361
2011 Either English or French 24 33 10 22 10 0 2 58 32 58
2008 Bilingual 27 42 13 10 6 1 1 70 17 154
2008 Unilingual English 18 46 9 15 11 0 0 64 26 323
2008 Either English or French 18 58 9 11 4 0 0 76 16 45

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 38 11 3 1 0 0 85 4 187
2019 Unilingual English 38 33 9 14 5 0 0 71 19 323
2017 Bilingual 48 37 8 5 2 0 0 86 7 247
2017 Unilingual English 42 35 7 9 6 0 1 77 16 365
2017 Either English or French 48 40 5 5 3 0 0 87 8 61
2014 Bilingual 53 35 4 7 2 0 0 88 8 226
2014 Unilingual English 47 35 6 8 4 0 0 82 12 385
2014 Either English or French 46 31 9 9 4 0 0 77 13 54

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 49 32 8 6 4 1 1 81 11 188
2019 Unilingual English 30 29 11 15 14 0 0 60 29 321
2017 Bilingual 41 34 13 6 4 0 2 77 10 247
2017 Unilingual English 29 30 12 14 14 0 0 59 29 366
2017 Either English or French 33 29 5 21 8 0 5 65 30 61
2014 Bilingual 41 31 14 9 5 1 0 72 14 227
2014 Unilingual English 36 28 11 15 10 0 0 64 25 385
2014 Either English or French 41 35 6 9 8 0 2 77 17 54
2011 Bilingual 41 36 12 5 4 1 1 78 10 189
2011 Unilingual English 36 39 8 10 7 0 0 75 17 360
2011 Either English or French 40 27 13 10 7 0 3 68 18 58

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 39 7 5 3 0 1 85 8 188
2019 Unilingual English 40 36 10 10 4 0 0 76 14 323
2017 Bilingual 43 45 7 3 2 0 0 88 5 247
2017 Unilingual English 39 41 9 8 3 0 0 80 11 367
2017 Either English or French 36 41 12 10 2 0 0 77 11 61
2014 Bilingual 40 41 9 6 4 0 0 81 10 227
2014 Unilingual English 43 39 8 7 2 0 0 83 9 385
2014 Either English or French 41 33 9 12 4 0 0 75 16 54
2011 Bilingual 43 40 7 8 1 0 1 83 10 189
2011 Unilingual English 41 43 8 6 3 0 0 83 8 361
2011 Either English or French 38 36 13 5 8 0 0 73 13 58
2008 Bilingual 42 41 8 5 4 0 0 83 9 155
2008 Unilingual English 42 36 10 8 4 0 0 78 12 323
2008 Either English or French 51 38 4 7 0 0 0 89 7 45

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 37 11 11 4 1 0 74 15 188
2019 Unilingual English 26 32 11 16 16 0 0 57 32 323
2017 Bilingual 30 37 17 9 7 0 0 67 16 247
2017 Unilingual English 21 32 14 15 18 0 1 53 33 367
2017 Either English or French 27 26 15 16 12 0 3 55 29 61
2014 Bilingual 25 39 16 11 9 0 0 64 20 227
2014 Unilingual English 19 38 12 14 16 0 0 57 30 385
2014 Either English or French 28 25 17 19 11 0 0 53 30 54
2011 Bilingual 23 40 18 11 6 1 1 64 18 190
2011 Unilingual English 19 41 11 16 12 1 0 61 28 362
2011 Either English or French 11 38 20 17 13 0 0 50 30 58

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 43 12 6 3 1 0 79 9 188
2019 Unilingual English 32 39 11 12 6 0 0 71 18 320
2017 Bilingual 33 43 13 7 4 0 0 76 10 247
2017 Unilingual English 34 38 11 11 6 1 0 72 17 365
2017 Either English or French 34 36 8 14 5 0 3 73 19 61

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 33 11 5 1 0 0 84 5 188
2019 Unilingual English 45 39 6 4 5 0 0 85 9 321
2017 Bilingual 47 40 5 4 3 0 0 87 8 246
2017 Unilingual English 47 32 12 6 3 0 0 79 9 366
2017 Either English or French 45 35 11 3 3 2 0 82 6 61
2014 Bilingual 39 40 11 5 4 1 0 80 9 227
2014 Unilingual English 45 39 9 4 3 1 0 84 7 385
2014 Either English or French 43 28 9 15 4 2 0 72 20 54
2011 Bilingual 37 42 12 5 3 1 1 80 8 190
2011 Unilingual English 40 42 9 5 3 0 0 83 8 361
2011 Either English or French 20 49 16 8 4 3 0 71 12 57
2008 Bilingual 41 43 9 3 4 0 0 84 7 154
2008 Unilingual English 42 42 6 5 4 2 0 85 9 323
2008 Either English or French 53 31 9 0 2 4 0 88 2 45

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 34 10 10 4 0 0 76 14 188
2019 Unilingual English 32 30 10 13 16 0 0 61 29 323
2017 Bilingual 33 43 12 6 6 0 0 76 12 247
2017 Unilingual English 26 34 11 13 15 0 0 61 28 367
2017 Either English or French 31 30 11 10 18 0 0 61 27 60

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 34 7 2 1 0 0 90 3 186
2019 Unilingual English 59 31 7 2 2 0 0 89 4 319
2017 Bilingual 56 36 6 1 1 0 0 92 2 245
2017 Unilingual English 60 30 5 3 1 0 0 91 4 366
2017 Either English or French 54 29 12 3 2 0 0 83 5 61
2014 Bilingual 65 28 4 1 2 0 0 93 4 227
2014 Unilingual English 74 21 4 1 0 0 0 95 1 385
2014 Either English or French 72 17 5 6 0 0 0 89 6 54
2011 Bilingual 65 27 7 1 0 0 1 92 1 190
2011 Unilingual English 71 24 4 1 0 0 0 95 1 362
2011 Either English or French 78 14 5 2 2 0 0 92 3 58

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 30 12 12 4 0 1 72 16 188
2019 Unilingual English 30 34 8 16 11 0 0 64 27 322
2017 Bilingual 32 43 13 7 4 1 1 76 11 245
2017 Unilingual English 28 34 12 13 12 0 0 62 26 365
2017 Either English or French 27 46 9 13 5 0 0 73 18 60
2014 Bilingual 23 48 10 8 9 0 0 72 18 227
2014 Unilingual English 20 38 12 17 14 0 0 58 30 384
2014 Either English or French 23 35 11 15 13 0 2 60 29 54
2011 Bilingual 35 39 12 9 4 1 1 75 13 190
2011 Unilingual English 31 43 8 12 7 0 0 73 19 361
2011 Either English or French 22 32 12 20 14 0 0 54 34 57

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 33 15 8 5 0 0 73 13 188
2019 Unilingual English 30 30 17 13 10 0 0 60 23 323
2017 Bilingual 35 34 20 6 5 1 0 69 11 245
2017 Unilingual English 29 33 15 12 10 0 0 63 22 366
2017 Either English or French 30 29 24 6 11 0 0 59 17 61
2014 Bilingual 31 38 15 10 7 0 0 68 17 226
2014 Unilingual English 27 36 11 15 10 0 0 64 25 385
2014 Either English or French 33 36 11 4 16 0 0 69 20 52

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 35 10 13 2 0 1 75 15 187
2019 Unilingual English 19 42 10 17 12 0 0 61 29 317
2017 Bilingual 34 44 11 8 3 1 0 79 10 245
2017 Unilingual English 23 36 14 14 14 0 1 59 27 366
2017 Either English or French 25 41 8 13 12 0 0 66 26 60
2014 Bilingual 32 41 12 11 5 0 0 73 16 226
2014 Unilingual English 25 38 14 12 11 0 0 63 23 385
2014 Either English or French 30 35 5 15 13 0 2 66 29 54
2011 Bilingual 34 44 11 7 2 1 1 79 9 190
2011 Unilingual English 30 45 10 10 4 0 0 76 15 361
2011 Either English or French 25 36 22 14 3 0 0 61 17 58

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 33 8 3 2 0 0 86 5 188
2019 Unilingual English 40 38 12 7 3 0 0 78 9 322
2017 Bilingual 50 40 5 3 2 0 0 90 5 244
2017 Unilingual English 40 40 11 5 3 0 1 81 8 364
2017 Either English or French 48 41 1 5 5 0 0 89 10 61
2014 Bilingual 44 41 9 3 3 0 0 85 6 227
2014 Unilingual English 47 36 8 6 2 0 0 84 9 385
2014 Either English or French 53 24 12 7 4 0 0 77 11 54
2011 Bilingual 45 42 7 6 0 0 1 87 6 189
2011 Unilingual English 46 40 8 5 1 0 0 86 6 361
2011 Either English or French 50 29 14 2 5 0 0 79 7 58
2008 Bilingual 46 41 6 5 3 0 0 86 7 155
2008 Unilingual English 45 37 7 8 3 0 0 82 11 323
2008 Either English or French 58 36 2 0 4 0 0 93 4 45

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 36 18 12 8 0 0 63 19 186
2019 Unilingual English 16 27 24 13 20 0 0 43 33 318
2017 Bilingual 25 41 19 10 5 0 1 66 15 247
2017 Unilingual English 17 31 22 16 13 0 1 49 29 367
2017 Either English or French 31 32 18 11 8 0 0 63 19 61
2014 Bilingual 29 35 16 11 8 0 1 65 19 227
2014 Unilingual English 21 30 20 15 14 0 0 51 29 385
2014 Either English or French 28 37 24 4 6 0 1 66 10 54
2011 Bilingual 20 43 18 10 9 0 1 64 18 190
2011 Unilingual English 21 28 26 13 11 0 0 50 25 362
2011 Either English or French 21 21 36 7 10 2 4 44 18 58
2008 Bilingual 15 34 22 17 11 1 1 49 29 155
2008 Unilingual English 13 31 22 15 19 0 0 45 33 321
2008 Either English or French 11 36 22 11 20 0 0 47 31 45

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 6 15 30 34 13 1 1 48 21 188
2019 Unilingual English 9 13 32 30 14 1 2 45 22 322
2017 Bilingual 4 16 30 30 13 2 4 47 22 245
2017 Unilingual English 6 16 24 28 23 1 2 53 23 366
2017 Either English or French 5 6 36 32 17 2 3 51 11 60
2014 Bilingual 6 20 31 23 13 0 7 38 28 227
2014 Unilingual English 7 16 30 27 16 1 3 45 24 382
2014 Either English or French 6 11 44 17 16 0 6 36 18 54
2011 Bilingual 5 16 34 23 15 2 5 41 23 188
2011 Unilingual English 6 14 33 25 16 1 5 44 21 362
2011 Either English or French 10 13 27 27 14 4 7 45 25 58
2008 Bilingual 6 27 31 23 7 2 3 32 35 155
2008 Unilingual English 6 16 36 26 10 1 4 38 24 322
2008 Either English or French 0 18 40 24 11 4 2 38 19 45

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 9 13 21 34 21 2 0 56 22 186
2019 Unilingual English 11 18 28 21 19 1 2 41 30 322
2017 Bilingual 3 9 25 26 28 4 5 59 13 246
2017 Unilingual English 7 13 23 29 24 3 2 55 21 365
2017 Either English or French 9 14 20 24 23 2 9 52 26 60
2014 Bilingual 4 12 24 27 23 3 7 55 18 226
2014 Unilingual English 10 12 25 30 19 2 2 51 23 384
2014 Either English or French 6 17 17 25 27 0 8 57 25 54
2011 Bilingual 6 11 21 31 23 2 5 59 18 188
2011 Unilingual English 3 12 25 27 24 2 6 56 16 362
2011 Either English or French 8 7 24 30 21 2 9 57 17 58
2008 Bilingual 8 21 32 20 11 5 3 33 32 155
2008 Unilingual English 10 13 27 31 14 2 3 47 25 321
2008 Either English or French 4 11 29 29 13 4 9 49 18 45

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 11 21 24 26 16 1 1 43 33 188
2019 Unilingual English 9 15 30 26 18 1 1 44 25 322
2017 Bilingual 9 19 30 20 14 3 4 37 30 245
2017 Unilingual English 8 14 31 27 17 2 2 46 22 367
2017 Either English or French 5 12 28 23 16 3 12 46 21 60
2014 Bilingual 23 20 24 15 12 0 5 29 45 227
2014 Unilingual English 11 19 31 22 13 0 3 36 31 382
2014 Either English or French 10 19 20 29 14 0 8 47 31 54
2011 Bilingual 15 21 28 16 14 1 4 32 38 187
2011 Unilingual English 5 17 29 26 16 2 5 45 24 360
2011 Either English or French 7 9 18 35 18 3 10 61 18 57
2008 Bilingual 8 22 30 23 11 4 3 37 32 155
2008 Unilingual English 8 16 27 29 14 2 4 46 25 321
2008 Either English or French 4 16 33 20 18 4 4 41 22 45

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 11 38 30 16 1 1 47 14 188
2019 Unilingual English 5 11 36 33 14 0 1 47 16 319
2017 Bilingual 2 11 32 32 19 1 3 53 13 244
2017 Unilingual English 6 13 24 34 19 1 3 56 19 364
2017 Either English or French 2 5 35 32 21 2 5 56 7 60
2014 Bilingual 4 11 32 35 14 0 3 51 15 227
2014 Unilingual English 3 10 29 37 18 0 3 56 14 382
2014 Either English or French 0 11 20 38 21 0 10 66 12 54
2011 Bilingual 4 16 31 30 13 2 3 45 22 188
2011 Unilingual English 3 9 31 36 16 1 3 55 12 358
2011 Either English or French 3 8 26 39 13 2 9 58 13 58
2008 Bilingual 5 15 34 31 10 3 2 43 21 155
2008 Unilingual English 3 12 41 28 12 0 3 42 15 321
2008 Either English or French 2 2 44 22 20 0 9 46 5 45

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 14 23 27 19 14 1 2 34 38 187
2019 Unilingual English 32 26 23 10 8 1 1 18 59 320
2017 Bilingual 8 21 27 24 12 2 5 39 32 246
2017 Unilingual English 19 22 27 18 11 1 2 30 42 365
2017 Either English or French 14 13 34 22 9 2 6 34 30 60
2014 Bilingual 15 25 28 17 9 2 4 28 42 227
2014 Unilingual English 18 22 30 17 11 1 1 28 41 382
2014 Either English or French 9 28 27 16 14 0 5 31 40 54
2011 Bilingual 13 22 24 22 12 2 6 36 38 188
2011 Unilingual English 15 21 28 21 11 2 3 33 37 361
2011 Either English or French 10 24 36 12 10 0 7 24 37 58
2008 Bilingual 11 26 36 14 6 2 5 22 40 155
2008 Unilingual English 21 26 26 15 8 1 4 24 49 320
2008 Either English or French 16 14 40 16 9 0 5 27 32 43

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 18 22 23 18 2 2 43 34 188
2019 Unilingual English 24 17 26 17 12 1 3 30 43 320
2017 Bilingual 6 15 25 27 16 5 6 48 24 247
2017 Unilingual English 11 15 29 23 15 2 4 41 27 364
2017 Either English or French 14 13 26 22 14 3 7 40 30 60
2014 Bilingual 8 11 22 31 18 1 8 55 21 227
2014 Unilingual English 11 14 22 28 18 3 4 49 27 379
2014 Either English or French 6 15 19 33 17 6 5 56 23 54
2011 Bilingual 4 16 23 30 19 2 6 54 21 187
2011 Unilingual English 7 15 27 28 14 2 7 46 24 362
2011 Either English or French 5 14 14 40 12 3 12 61 22 58
2008 Bilingual 7 21 26 28 10 3 5 41 31 155
2008 Unilingual English 20 20 28 14 13 1 3 28 42 321
2008 Either English or French 16 9 36 11 18 7 4 33 28 45

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 18 33 22 17 2 1 40 26 188
2019 Unilingual English 12 19 35 19 13 1 2 33 32 322
2017 Bilingual 6 16 38 18 14 4 5 34 24 246
2017 Unilingual English 10 19 34 18 13 3 3 33 32 366
2017 Either English or French 3 10 43 21 8 5 10 34 15 60
2014 Bilingual 17 21 30 18 10 0 3 29 39 226
2014 Unilingual English 15 20 33 17 10 1 3 29 37 383
2014 Either English or French 10 19 22 24 16 2 7 44 32 54

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 25 32 20 12 1 0 32 35 188
2019 Unilingual English 16 26 35 16 6 0 1 22 43 322
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 21 5 4 5 1 2 86 9 188
2019 Unilingual English 81 6 4 2 1 1 5 92 3 322
2017 Bilingual 56 23 6 7 5 0 2 81 13 247
2017 Unilingual English 78 6 6 2 2 1 5 89 4 366
2017 Either English or French 86 3 9 0 0 0 2 91 0 61
2014 Bilingual 58 22 6 7 5 1 1 82 12 227
2014 Unilingual English 75 7 7 1 2 1 6 89 4 385
2014 Either English or French 80 5 7 0 0 2 6 93 0 54
2011 Bilingual 58 18 6 9 7 0 2 78 16 189
2011 Unilingual English 77 7 5 2 1 1 7 92 3 361
2011 Either English or French 77 8 3 3 0 0 8 93 4 58
2008 Bilingual 54 21 8 8 6 1 3 77 15 155
2008 Unilingual English 75 6 5 0 2 0 11 92 2 323
2008 Either English or French 76 7 4 0 2 0 11 93 3 45

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 34 16 7 7 6 1 68 15 187
2019 Unilingual English 20 20 18 18 17 6 2 43 38 321
2017 Bilingual 28 25 16 18 4 5 4 58 24 247
2017 Unilingual English 16 26 15 15 21 3 4 45 39 366
2017 Either English or French 23 22 9 19 19 3 7 49 41 61
2014 Bilingual 28 31 15 10 9 2 5 64 20 227
2014 Unilingual English 20 27 13 18 18 2 1 49 37 383
2014 Either English or French 23 29 13 19 10 8 0 56 31 54

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 32 6 10 3 1 0 81 13 188
2019 Unilingual English 30 25 10 19 15 2 0 56 34 322
2017 Bilingual 46 30 11 7 5 1 0 77 12 247
2017 Unilingual English 26 29 10 17 17 1 1 55 34 367
2017 Either English or French 32 27 11 15 16 0 0 59 31 61
2014 Bilingual 41 34 8 6 10 2 0 76 16 226
2014 Unilingual English 29 30 10 14 16 1 0 59 31 385
2014 Either English or French 25 21 10 26 14 4 0 48 41 54

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 32 6 3 3 0 0 88 6 186
2019 Unilingual English 39 30 10 14 8 0 0 69 21 319
2017 Bilingual 46 39 7 4 3 1 0 86 7 247
2017 Unilingual English 33 36 8 13 9 1 1 70 22 366
2017 Either English or French 32 35 11 11 11 0 0 67 22 61
2014 Bilingual 43 39 9 5 4 0 0 82 9 227
2014 Unilingual English 31 39 8 16 6 0 0 70 22 385
2014 Either English or French 36 40 8 12 4 0 0 76 16 54

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 32 10 4 2 1 0 84 6 186
2019 Unilingual English 37 35 11 9 7 1 0 73 16 321
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 25 17 2 2 1 3 78 4 187
2019 Unilingual English 40 23 18 7 6 1 5 67 14 322

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 36 10 6 4 0 0 80 11 188
2019 Unilingual English 34 30 12 13 10 0 0 65 23 323
2017 Bilingual 38 42 8 6 5 0 1 81 11 246
2017 Unilingual English 31 30 13 13 13 0 0 61 26 365
2017 Either English or French 29 39 11 8 9 0 3 70 18 61
2014 Bilingual 49 29 12 4 6 0 0 78 10 227
2014 Unilingual English 31 35 9 12 11 1 0 67 24 385
2014 Either English or French 40 25 17 15 0 0 3 67 16 54
2011 Bilingual 30 43 12 11 3 0 1 74 14 190
2011 Unilingual English 28 42 12 12 6 0 0 70 18 359
2011 Either English or French 20 38 17 13 10 0 2 59 24 58
2008 Bilingual 28 38 13 14 5 1 1 68 19 155
2008 Unilingual English 30 39 10 13 8 1 0 69 21 323
2008 Either English or French 27 44 7 18 4 0 0 71 22 45

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 29 12 3 2 1 0 83 5 188
2019 Unilingual English 46 23 14 8 7 2 0 70 16 322
2017 Bilingual 48 33 10 5 3 1 0 82 8 246
2017 Unilingual English 44 25 11 7 10 2 1 71 18 367
2017 Either English or French 44 26 11 8 6 2 3 74 15 61
2014 Bilingual 52 29 7 4 6 0 1 83 10 227
2014 Unilingual English 47 22 9 11 7 3 1 71 19 385
2014 Either English or French 37 35 7 13 4 2 1 75 17 54
2011 Bilingual 42 35 10 5 5 2 1 79 10 188
2011 Unilingual English 39 33 14 9 4 1 0 73 13 361
2011 Either English or French 34 19 17 17 8 3 2 56 26 58
2008 Bilingual 37 30 15 7 6 4 1 70 14 155
2008 Unilingual English 39 32 11 9 7 2 0 73 16 323
2008 Either English or French 38 38 11 9 2 2 0 77 11 45

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 31 11 6 3 0 0 80 9 187
2019 Unilingual English 36 29 11 13 10 0 1 65 24 321
2017 Bilingual 43 39 8 6 3 0 0 83 9 247
2017 Unilingual English 37 24 12 13 11 1 1 63 25 366
2017 Either English or French 37 27 13 9 11 0 3 66 21 61
2014 Bilingual 46 33 9 5 5 0 1 81 10 227
2014 Unilingual English 35 29 10 12 12 1 1 65 25 384
2014 Either English or French 40 24 11 19 2 4 1 67 22 54
2011 Bilingual 35 40 10 9 4 0 2 76 14 189
2011 Unilingual English 35 33 12 12 8 1 0 68 19 362
2011 Either English or French 28 25 15 15 13 0 4 55 29 58
2008 Bilingual 30 35 12 15 7 1 1 66 22 155
2008 Unilingual English 35 33 10 11 10 1 0 68 22 323
2008 Either English or French 29 40 13 13 4 0 0 69 18 45

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 83 8 4 2 2 0 1 92 4 186
2019 Unilingual English 83 8 3 1 0 0 5 95 1 321
2017 Bilingual 77 15 2 2 3 0 1 93 5 247
2017 Unilingual English 84 6 5 0 1 1 4 94 1 366
2017 Either English or French 89 1 4 0 0 2 3 95 0 61
2014 Bilingual 77 12 3 3 6 0 0 89 8 227
2014 Unilingual English 82 6 3 1 2 0 7 94 3 385
2014 Either English or French 85 1 8 0 0 0 6 92 0 54
2011 Bilingual 77 10 5 1 6 0 1 88 7 190
2011 Unilingual English 80 8 3 0 1 1 6 95 1 361
2011 Either English or French 75 12 7 0 0 0 7 93 0 58
2008 Bilingual 76 8 4 3 4 1 5 89 7 155
2008 Unilingual English 83 2 4 1 1 1 7 93 3 322
2008 Either English or French 84 2 4 0 2 0 7 93 2 45

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 15 5 2 3 1 1 89 6 187
2019 Unilingual English 54 21 7 5 9 2 2 78 15 321
2017 Bilingual 54 22 9 3 3 4 5 84 6 246
2017 Unilingual English 46 22 8 8 10 4 2 73 19 367
2017 Either English or French 52 21 8 1 10 5 3 79 12 61
2014 Bilingual 51 26 5 7 6 2 4 81 14 227
2014 Unilingual English 46 25 9 5 9 3 3 76 15 385
2014 Either English or French 51 19 7 9 6 4 5 76 17 54
2011 Bilingual 43 32 7 7 5 1 5 80 12 190
2011 Unilingual English 52 25 8 5 6 2 1 80 11 362
2011 Either English or French 47 22 9 12 5 2 4 73 18 57

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 20 10 2 2 0 0 86 4 188
2019 Unilingual English 56 19 12 4 7 1 1 77 11 322
2017 Bilingual 63 26 6 2 3 1 0 89 5 247
2017 Unilingual English 49 21 10 8 9 2 1 73 17 367
2017 Either English or French 42 24 19 3 6 3 3 70 10 61

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 27 7 5 4 0 0 83 10 188
2019 Unilingual English 44 28 11 8 10 0 0 72 18 323
2017 Bilingual 56 29 7 4 4 0 0 84 9 247
2017 Unilingual English 44 22 12 10 11 0 0 67 21 366
2017 Either English or French 46 22 14 6 10 0 3 69 16 61
2014 Bilingual 54 28 9 3 5 0 0 83 8 227
2014 Unilingual English 46 26 10 9 8 1 0 73 17 385
2014 Either English or French 49 31 9 4 4 0 3 83 8 54

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 55 6 10 0 4 0 83 10 55
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 35 11 6 4 3 0 78 11 188
2019 Unilingual English 35 28 13 10 10 4 0 66 21 323
2017 Bilingual 40 39 11 4 2 3 0 82 7 247
2017 Unilingual English 38 26 12 8 10 5 1 68 19 367
2017 Either English or French 43 24 17 11 3 2 0 68 14 61
2014 Bilingual 38 31 13 8 3 5 0 74 12 227
2014 Unilingual English 42 26 14 8 7 3 0 70 16 385
2014 Either English or French 41 35 9 4 6 5 0 80 10 54
2011 Bilingual 37 29 16 6 5 5 1 71 12 190
2011 Unilingual English 39 30 14 7 7 3 0 71 15 362
2011 Either English or French 33 24 21 7 8 5 2 61 17 56

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 37 31 15 9 8 1 0 69 16 188
2019 Unilingual English 30 30 12 13 15 1 0 60 28 323
2017 Bilingual 32 38 16 8 4 1 0 71 13 246
2017 Unilingual English 34 26 9 14 15 1 0 61 30 367
2017 Either English or French 41 21 10 16 9 3 0 64 26 61
2014 Bilingual 33 32 18 9 6 1 0 66 15 227
2014 Unilingual English 31 31 11 15 12 1 0 62 27 385
2014 Either English or French 37 25 15 13 8 2 0 63 22 54
2011 Bilingual 29 36 10 10 12 3 1 67 23 190
2011 Unilingual English 29 34 14 10 10 2 0 64 21 359
2011 Either English or French 20 27 22 14 12 3 2 50 27 57
2008 Bilingual 25 29 15 14 14 2 1 56 29 154
2008 Unilingual English 24 34 11 15 15 1 0 59 30 323
2008 Either English or French 29 42 9 9 9 2 0 73 18 45

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 32 16 11 9 3 1 63 21 188
2019 Unilingual English 21 29 16 16 14 4 0 52 32 322
2017 Bilingual 23 32 22 11 6 6 0 58 18 247
2017 Unilingual English 23 28 12 16 17 4 0 53 35 366
2017 Either English or French 23 26 17 17 13 4 0 51 31 61
2014 Bilingual 22 28 19 15 9 6 0 53 26 227
2014 Unilingual English 22 29 12 19 14 4 0 53 35 383
2014 Either English or French 24 25 25 17 6 2 2 51 24 54
2011 Bilingual 14 36 22 15 7 5 1 53 24 189
2011 Unilingual English 15 35 17 16 12 4 0 53 29 362
2011 Either English or French 15 18 18 26 12 11 0 37 42 57
2008 Bilingual 18 28 16 22 8 6 1 50 32 155
2008 Unilingual English 15 28 13 22 18 4 1 45 41 323
2008 Either English or French 16 41 18 9 9 5 2 61 20 44

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 34 15 17 7 2 0 61 24 188
2019 Unilingual English 18 28 16 14 22 3 0 46 37 323
2017 Bilingual 18 40 19 15 6 2 0 60 21 247
2017 Unilingual English 19 24 10 23 20 3 0 44 45 364
2017 Either English or French 16 33 9 20 19 3 0 50 40 60
2014 Bilingual 17 35 24 13 8 2 0 53 22 226
2014 Unilingual English 17 28 13 21 17 4 0 47 39 385
2014 Either English or French 30 29 15 13 10 4 0 61 24 54
2011 Bilingual 18 34 16 18 9 5 1 54 28 190
2011 Unilingual English 17 35 14 18 13 3 0 54 31 360
2011 Either English or French 12 25 19 23 20 2 0 37 44 57
2008 Bilingual 19 33 15 19 12 3 0 53 32 155
2008 Unilingual English 18 31 13 21 14 3 0 51 36 322
2008 Either English or French 20 40 11 18 9 2 0 61 27 45

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 20 7 1 1 2 1 91 2 187
2019 Unilingual English 29 9 11 8 16 18 8 52 33 323
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 41 12 5 3 1 0 80 8 187
2019 Unilingual English 23 38 16 11 10 1 0 62 21 320
2017 Bilingual 30 41 17 7 4 1 0 71 11 246
2017 Unilingual English 23 34 21 12 8 1 1 58 20 366
2017 Either English or French 18 37 28 8 10 0 0 54 18 59
2014 Bilingual 31 41 14 8 5 2 0 74 12 227
2014 Unilingual English 24 37 20 9 7 3 0 63 16 385
2014 Either English or French 26 43 20 4 4 4 0 71 8 54
2011 Bilingual 25 41 17 10 4 3 1 68 14 190
2011 Unilingual English 22 38 21 11 5 4 0 63 16 362
2011 Either English or French 13 31 39 11 5 2 0 44 16 57

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 38 20 12 7 2 0 59 20 186
2019 Unilingual English 12 28 19 19 17 5 0 42 38 319

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 38 11 9 2 1 1 77 11 188
2019 Unilingual English 38 30 11 8 11 1 0 69 20 321
2017 Bilingual 44 32 13 7 2 2 0 78 9 247
2017 Unilingual English 41 31 9 8 6 3 1 76 15 364
2017 Either English or French 36 39 6 11 6 2 0 76 17 60
2014 Bilingual 48 33 8 5 3 2 0 83 9 227
2014 Unilingual English 51 30 7 7 3 1 1 82 10 385
2014 Either English or French 49 31 9 6 2 3 0 82 8 54
2011 Bilingual 45 33 7 6 5 2 2 81 12 189
2011 Unilingual English 47 30 8 8 4 2 1 79 12 361
2011 Either English or French 42 30 10 3 7 7 2 78 11 57
2008 Bilingual 30 38 10 15 3 4 0 71 19 154
2008 Unilingual English 40 34 9 8 6 3 1 77 14 322
2008 Either English or French 40 38 9 9 2 2 0 80 11 45

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 36 17 6 1 0 1 77 6 186
2019 Unilingual English 33 29 17 9 11 0 0 63 20 318

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 26 15 12 11 12 2 56 26 186
2019 Unilingual English 17 16 12 19 26 9 1 37 50 322
2017 Bilingual 18 23 13 20 11 12 4 48 36 247
2017 Unilingual English 13 17 15 17 24 13 2 35 47 365
2017 Either English or French 17 23 13 16 17 11 3 46 39 60
2014 Bilingual 18 21 17 17 12 11 4 46 34 227
2014 Unilingual English 16 20 12 21 22 9 1 39 47 385
2014 Either English or French 16 20 18 15 13 14 3 43 35 54
2011 Bilingual 15 20 19 13 13 13 7 44 32 190
2011 Unilingual English 15 17 20 14 18 13 2 38 38 362
2011 Either English or French 11 13 24 14 21 12 6 29 42 57

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 34 13 18 8 1 0 61 26 187
2019 Unilingual English 19 22 16 17 24 2 0 42 42 323
2017 Bilingual 25 35 15 12 10 3 0 62 22 246
2017 Unilingual English 19 25 12 18 23 2 0 45 43 367
2017 Either English or French 11 33 17 18 15 6 0 47 35 61
2014 Bilingual 17 37 18 16 9 3 0 56 26 226
2014 Unilingual English 18 29 13 19 19 2 0 48 39 385
2014 Either English or French 24 32 17 13 7 5 0 60 22 54
2011 Bilingual 31 29 13 13 11 2 2 62 25 189
2011 Unilingual English 21 30 14 18 16 1 1 52 34 361
2011 Either English or French 13 28 24 17 17 0 2 42 34 58
2008 Bilingual 17 35 23 9 14 3 0 54 23 155
2008 Unilingual English 12 34 16 19 18 0 0 46 38 321
2008 Either English or French 16 58 9 9 7 2 0 75 16 45

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 22 18 16 20 2 3 44 37 188
2019 Unilingual English 18 20 8 19 32 1 2 40 52 323
2017 Bilingual 17 28 14 12 22 3 4 48 37 247
2017 Unilingual English 17 20 10 17 31 3 0 39 50 367
2017 Either English or French 11 14 19 13 32 4 7 28 50 61
2014 Bilingual 10 23 16 21 25 1 4 34 49 226
2014 Unilingual English 16 18 13 18 30 2 3 35 51 384
2014 Either English or French 23 14 14 9 25 11 4 43 40 54
2011 Bilingual 15 22 16 18 23 2 3 39 44 190
2011 Unilingual English 12 28 12 19 26 1 2 41 46 360
2011 Either English or French 8 27 14 20 29 0 4 36 50 57
2008 Bilingual 12 21 19 20 20 5 3 36 43 155
2008 Unilingual English 10 28 12 21 26 2 0 40 48 323
2008 Either English or French 21 33 7 26 14 0 0 53 40 43

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 20 12 5 3 1 3 80 8 187
2019 Unilingual English 45 20 17 7 5 2 3 69 13 321

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 9 4 2 8 2 9 85 10 187
2019 Unilingual English 58 8 6 4 6 3 14 80 13 322

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 22 14 5 5 2 2 75 10 187
2019 Unilingual English 31 25 19 8 12 1 2 59 21 322

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 20 13 9 5 2 4 71 16 186
2019 Unilingual English 31 24 17 9 13 2 3 58 24 322

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 19 12 10 9 1 2 67 20 186
2019 Unilingual English 31 11 16 16 22 2 2 44 39 319

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 9 5 2 1 3 6 92 3 183
2019 Unilingual English 74 8 7 2 3 2 4 88 5 320

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 9 2 3 1 1 4 94 3 187
2019 Unilingual English 69 8 4 5 4 6 3 85 10 320

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 84 3 1 1 1 1 8 97 2 182
2019 Unilingual English 74 7 3 1 3 2 9 92 5 322

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 39 14 10 4 3 0 71 14 188
2019 Unilingual English 18 39 17 15 9 2 0 58 25 323
2017 Bilingual 24 34 22 11 5 4 1 61 17 246
2017 Unilingual English 19 31 20 11 15 3 0 52 27 367
2017 Either English or French 14 35 15 17 11 7 0 53 31 61

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 36 15 4 2 2 0 78 7 186
2019 Unilingual English 28 36 12 9 12 2 0 66 22 322
2017 Bilingual 34 41 12 7 3 3 0 78 10 247
2017 Unilingual English 33 36 11 10 6 2 0 71 17 367
2017 Either English or French 28 47 13 7 5 2 0 75 12 61
2014 Bilingual 37 36 14 7 2 4 0 76 9 227
2014 Unilingual English 38 35 13 6 6 2 0 74 12 385
2014 Either English or French 45 35 15 0 6 0 0 79 6 54
2011 Bilingual 34 37 12 8 4 3 1 74 13 190
2011 Unilingual English 32 39 13 6 6 3 0 73 13 361
2011 Either English or French 31 31 23 4 8 3 0 64 12 58

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 33 14 4 3 2 0 79 7 187
2019 Unilingual English 38 29 15 5 8 5 0 70 14 320
2017 Bilingual 34 33 16 5 4 7 0 72 10 247
2017 Unilingual English 33 27 19 5 8 8 0 65 14 367
2017 Either English or French 27 45 16 7 3 3 0 74 10 61
2014 Bilingual 38 32 15 5 2 7 0 76 8 226
2014 Unilingual English 38 31 18 4 3 4 1 73 8 385
2014 Either English or French 52 22 17 2 4 4 0 77 6 54

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 34 6 4 2 0 0 88 6 187
2019 Unilingual English 43 31 8 10 8 0 0 74 18 322
2017 Bilingual 49 40 6 3 2 0 0 89 6 247
2017 Unilingual English 43 33 9 7 8 0 0 76 15 367
2017 Either English or French 49 30 3 12 5 2 0 80 17 60
2014 Bilingual 51 36 7 2 4 0 0 87 6 226
2014 Unilingual English 48 33 6 6 7 0 0 81 13 384
2014 Either English or French 46 39 8 6 2 0 0 85 8 54
2011 Bilingual 44 40 6 5 5 0 1 84 10 188
2011 Unilingual English 44 38 7 6 4 0 0 82 11 360
2011 Either English or French 34 33 23 7 3 0 0 67 10 58
2008 Bilingual 37 35 11 11 6 0 0 72 17 155
2008 Unilingual English 37 38 9 7 9 0 0 75 16 323
2008 Either English or French 49 31 7 11 2 0 0 80 13 45

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 28 13 6 5 1 0 75 12 188
2019 Unilingual English 28 28 17 15 12 0 0 57 27 322
2017 Bilingual 39 38 14 5 4 1 0 77 9 246
2017 Unilingual English 31 29 16 12 11 1 0 60 23 367
2017 Either English or French 31 38 11 9 11 0 0 69 20 61
2014 Bilingual 41 32 13 7 7 1 0 73 14 225
2014 Unilingual English 26 39 12 16 7 1 0 65 23 384
2014 Either English or French 39 26 17 16 2 0 0 65 18 54
2011 Bilingual 35 35 15 6 9 0 1 70 15 190
2011 Unilingual English 33 37 12 12 5 0 0 70 18 360
2011 Either English or French 16 46 21 5 8 3 0 64 14 58

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 32 13 7 5 0 0 74 13 188
2019 Unilingual English 28 32 14 14 11 0 0 60 25 322
2017 Bilingual 39 38 13 5 4 1 0 77 9 246
2017 Unilingual English 32 30 14 12 12 1 0 62 24 367
2017 Either English or French 31 41 8 13 8 0 0 72 20 61
2014 Bilingual 39 31 13 8 9 0 0 70 17 226
2014 Unilingual English 28 38 12 15 7 0 0 66 22 384
2014 Either English or French 41 26 13 19 2 0 0 67 21 54
2011 Bilingual 32 41 11 8 8 0 1 73 16 190
2011 Unilingual English 30 40 11 14 4 1 0 70 18 360
2011 Either English or French 23 37 23 6 10 0 0 61 17 58
2008 Bilingual 25 41 14 15 5 0 1 66 20 154
2008 Unilingual English 25 39 12 14 10 0 0 64 24 323
2008 Either English or French 36 40 11 9 4 0 0 76 13 45

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 23 14 11 7 3 0 69 18 188
2019 Unilingual English 31 20 16 15 13 3 2 54 29 323
2017 Bilingual 37 27 18 7 6 5 0 67 14 246
2017 Unilingual English 33 21 15 13 13 5 2 57 27 366
2017 Either English or French 23 39 17 6 8 5 2 66 15 61
2014 Bilingual 37 28 14 9 9 1 1 67 19 226
2014 Unilingual English 36 22 13 13 10 5 1 62 25 385
2014 Either English or French 45 18 11 13 7 6 0 67 21 54
2011 Bilingual 35 31 9 7 10 5 3 72 19 189
2011 Unilingual English 34 27 16 11 8 4 0 64 20 361
2011 Either English or French 31 28 17 8 10 5 2 63 19 58
2008 Bilingual 28 32 14 12 6 7 2 65 20 155
2008 Unilingual English 31 29 14 11 6 8 2 66 19 323
2008 Either English or French 38 20 13 13 9 7 0 62 24 45
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 23 43 34 188
2019 Unilingual English 17 36 46 321
2017 Bilingual 19 43 38 246
2017 Unilingual English 20 50 30 367
2017 Either English or French 13 48 40 61
2014 Bilingual 22 45 33 226
2014 Unilingual English 15 50 34 384
2014 Either English or French 21 56 23 54
2011 Bilingual 22 48 30 190
2011 Unilingual English 17 51 32 362
2011 Either English or French 11 48 41 58

Question 55. Please indicate your reason for leaving.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other
(%)		 Total responses
2019 Bilingual 12 21 51 7 2 7 45
2019 Unilingual English 11 13 44 19 0 12 55
2017 Bilingual 8 17 49 9 2 15 48
2017 Unilingual English 8 5 33 33 8 13 72
2014 Bilingual 17 12 56 15 9999 0 53
2014 Unilingual English 16 8 32 31 9999 13 60
2014 Either English or French 9 0 8 27 9999 56 11
2011 Bilingual 20 16 43 18 9999 4 43
2011 Unilingual English 16 20 26 28 9999 10 62
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 42 9 7 4 0 4 79 12 187
2019 Unilingual English 32 49 6 8 3 0 1 83 12 323

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 23 10 4 0 4 3 85 5 188
2019 Unilingual English 47 25 11 7 4 5 2 77 12 321
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 188
2019 Unilingual English 18 82 322

Question 59a. From whom did you experience harassment on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 70 30 57

Question 59b. From whom did you experience harassment on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 38 62 18
2019 Unilingual English 65 35 57

Question 59c. From whom did you experience harassment on the job? Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 12 88 57

Question 59d. From whom did you experience harassment on the job? Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18

Question 59e. From whom did you experience harassment on the job? Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18
2019 Unilingual English 11 89 57

Question 59f. From whom did you experience harassment on the job? Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 12 88 57

Question 60a. Please indicate the nature of the harassment you experienced. Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 47 53 57

Question 60b. Please indicate the nature of the harassment you experienced. Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 27 73 18
2019 Unilingual English 31 69 57

Question 60c. Please indicate the nature of the harassment you experienced. Being excluded or being ignored

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 18
2019 Unilingual English 53 47 57

Question 60d. Please indicate the nature of the harassment you experienced. Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 43 57 57

Question 60e. Please indicate the nature of the harassment you experienced. Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 18
2019 Unilingual English 35 65 57

Question 60f. Please indicate the nature of the harassment you experienced. Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 67 33 18
2019 Unilingual English 51 49 57

Question 60g. Please indicate the nature of the harassment you experienced. Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 18
2019 Unilingual English 38 62 57

Question 60h. Please indicate the nature of the harassment you experienced. Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 0 100 18
2019 Unilingual English 0 100 57

Question 60j. Please indicate the nature of the harassment you experienced. Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 9 91 57

Question 60k. Please indicate the nature of the harassment you experienced. Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 39 61 18
2019 Unilingual English 49 51 57

Question 60l. Please indicate the nature of the harassment you experienced. Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 32 68 57

Question 60m. Please indicate the nature of the harassment you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 10 90 57

Question 61a. What action(s) did you take to address the harassment you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 56 44 18
2019 Unilingual English 39 61 57

Question 61b. What action(s) did you take to address the harassment you experienced? I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 57

Question 61c. What action(s) did you take to address the harassment you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 28 72 18

Question 61d. What action(s) did you take to address the harassment you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 18 82 57

Question 61i. What action(s) did you take to address the harassment you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 33 67 18
2019 Unilingual English 44 56 57

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 11 89 188
2019 Unilingual English 27 73 323

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 19 13 19 10 5 29 6 49 23 187
2019 Unilingual English 13 14 15 11 19 24 4 37 42 322
2017 Bilingual 16 17 15 7 6 30 9 55 21 247
2017 Unilingual English 11 16 17 11 14 23 8 39 36 367
2017 Either English or French 14 18 20 8 13 20 7 44 28 61
2014 Bilingual 13 18 20 8 7 30 4 47 22 226
2014 Unilingual English 12 15 20 10 11 27 5 39 31 385
2014 Either English or French 14 12 16 7 11 32 7 43 30 54

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 31 15 7 3 6 2 73 12 188
2019 Unilingual English 25 25 18 13 11 8 1 54 26 323
2017 Bilingual 30 36 14 6 2 10 1 75 9 247
2017 Unilingual English 24 34 18 7 10 7 0 63 18 367
2017 Either English or French 25 31 22 8 6 6 2 61 15 61
2014 Bilingual 24 29 18 6 6 16 1 64 14 225
2014 Unilingual English 21 25 22 10 9 14 0 53 22 385
2014 Either English or French 26 13 27 9 6 15 4 48 19 54
2011 Bilingual 33 31 13 7 4 10 2 72 13 189
2011 Unilingual English 30 30 17 8 6 8 1 66 15 361
2011 Either English or French 29 26 22 0 12 12 0 62 13 58
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 4 96 187
2019 Unilingual English 11 89 322

Question 67a. From whom did you experience discrimination on the job? Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 45 55 36

Question 67b. From whom did you experience discrimination on the job? Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 77 23 36

Question 68a. Please indicate the type of discrimination you experienced. Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 36

Question 68c. Please indicate the type of discrimination you experienced. Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 36

Question 68e. Please indicate the type of discrimination you experienced. Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 36

Question 68f. Please indicate the type of discrimination you experienced. Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 50 50 36

Question 68g. Please indicate the type of discrimination you experienced. Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 36

Question 68j. Please indicate the type of discrimination you experienced. Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 33 67 36

Question 68k. Please indicate the type of discrimination you experienced. Genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 36

Question 68l. Please indicate the type of discrimination you experienced. Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 17 83 36

Question 68m. Please indicate the type of discrimination you experienced. Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 36

Question 68n. Please indicate the type of discrimination you experienced. Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 14 86 36

Question 69a. What action(s) did you take to address the discrimination you experienced? I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 17 83 36

Question 69c. What action(s) did you take to address the discrimination you experienced? I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 0 100 36

Question 69d. What action(s) did you take to address the discrimination you experienced? I contacted my union representative.

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 17 83 36

Question 69i. What action(s) did you take to address the discrimination you experienced? I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Unilingual English 72 28 36

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 187
2019 Unilingual English 15 85 321

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 21 13 22 3 2 32 7 56 7 188
2019 Unilingual English 16 11 18 5 11 31 6 44 27 322
2017 Bilingual 17 17 17 3 2 35 9 61 9 246
2017 Unilingual English 12 12 22 4 8 33 9 41 20 366
2017 Either English or French 12 12 19 5 6 35 12 45 20 61
2014 Bilingual 11 16 21 4 3 41 4 50 12 226
2014 Unilingual English 12 12 24 3 4 37 7 43 14 385
2014 Either English or French 21 8 23 4 4 33 8 49 13 54

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 31 16 4 1 7 2 78 5 188
2019 Unilingual English 34 21 16 6 9 12 2 64 17 323
2017 Bilingual 33 31 16 2 1 14 3 77 4 247
2017 Unilingual English 26 31 20 5 8 9 1 63 14 364
2017 Either English or French 29 27 16 0 5 20 3 72 6 60
2014 Bilingual 23 31 19 2 3 20 2 69 7 225
2014 Unilingual English 29 25 19 4 5 18 2 66 10 385
2014 Either English or French 39 15 15 6 4 21 0 69 12 54
2011 Bilingual 35 36 9 4 2 13 1 83 7 190
2011 Unilingual English 37 32 15 3 3 10 0 77 6 360
2011 Either English or French 31 20 19 2 3 25 0 68 7 56
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 26 28 25 10 10 0 1 55 20 188
2019 Unilingual English 17 26 23 17 17 0 1 43 35 322
2017 Bilingual 23 23 16 14 17 1 5 49 34 245
2017 Unilingual English 19 23 23 18 16 0 1 42 34 366
2017 Either English or French 20 32 15 22 10 0 2 53 33 61

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 13 22 27 22 15 1 0 35 38 188
2019 Unilingual English 7 17 27 20 29 0 0 24 49 322
2017 Bilingual 11 24 32 20 11 0 1 35 32 247
2017 Unilingual English 8 19 24 26 22 0 0 27 49 366
2017 Either English or French 12 21 29 18 20 0 0 33 38 61

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 31 23 12 7 1 1 58 19 188
2019 Unilingual English 21 32 24 12 10 0 1 54 22 319
2017 Bilingual 24 30 28 11 4 1 2 56 16 246
2017 Unilingual English 22 31 22 11 9 0 4 56 21 362
2017 Either English or French 28 36 19 7 5 0 6 68 12 61

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 18 23 17 23 19 1 0 41 42 187
2019 Unilingual English 9 17 17 21 35 0 1 26 57 321
2017 Bilingual 16 27 25 17 13 0 2 44 31 247
2017 Unilingual English 13 20 25 16 24 1 1 34 41 364
2017 Either English or French 9 26 20 16 27 0 3 36 44 61

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 34 25 22 8 7 1 4 61 16 188
2019 Unilingual English 24 20 19 13 20 0 2 46 34 323
2017 Bilingual 28 29 15 10 9 1 8 63 21 247
2017 Unilingual English 23 21 21 13 15 1 6 47 31 366
2017 Either English or French 35 13 21 7 11 0 14 55 21 61

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 31 21 9 10 1 0 61 18 188
2019 Unilingual English 14 24 22 15 24 0 0 38 39 322
2017 Bilingual 24 32 25 13 6 0 0 56 19 244
2017 Unilingual English 18 23 24 17 16 0 0 42 34 366
2017 Either English or French 20 31 28 16 5 0 0 51 20 60

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 32 22 7 5 0 1 66 12 186
2019 Unilingual English 25 34 20 9 11 0 0 59 21 320
2017 Bilingual 35 29 21 9 3 0 3 66 13 243
2017 Unilingual English 25 32 22 10 10 0 1 57 21 366
2017 Either English or French 33 22 21 17 5 0 3 56 22 60

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 32 21 12 2 1 1 64 14 186
2019 Unilingual English 35 28 19 9 8 0 1 64 17 321
2017 Bilingual 33 38 18 7 2 1 1 73 9 244
2017 Unilingual English 37 31 15 9 6 1 2 69 15 366
2017 Either English or French 40 26 24 5 5 0 0 66 9 60

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 34 19 8 3 0 0 71 11 186
2019 Unilingual English 39 29 17 8 6 0 0 69 14 320
2017 Bilingual 41 30 15 7 4 1 2 73 11 243
2017 Unilingual English 42 32 13 7 6 0 1 74 13 366
2017 Either English or French 33 34 10 9 11 0 3 69 20 60

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 52 19 17 5 7 1 0 72 12 185
2019 Unilingual English 35 25 18 9 13 0 0 60 22 319

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 36 25 22 10 6 1 1 61 16 186
2019 Unilingual English 37 29 18 7 8 1 0 67 15 319
2017 Bilingual 31 34 17 12 5 0 1 66 17 244
2017 Unilingual English 33 33 21 7 3 0 2 68 10 365
2017 Either English or French 41 34 15 3 7 0 0 75 11 60

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 23 12 2 2 0 2 85 3 185
2019 Unilingual English 47 23 17 8 5 0 0 70 13 321
2017 Bilingual 61 23 10 4 1 0 1 85 5 247
2017 Unilingual English 49 25 13 7 6 0 0 75 12 365
2017 Either English or French 51 21 13 11 2 0 3 74 13 61

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 11 5 1 1 0 9 92 2 186
2019 Unilingual English 70 11 7 3 3 1 5 86 7 321
2017 Bilingual 76 11 6 3 1 1 3 90 4 247
2017 Unilingual English 64 16 6 5 7 1 2 82 12 366
2017 Either English or French 75 7 8 6 2 0 2 84 8 61

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 79 10 4 4 2 1 1 90 6 187
2019 Unilingual English 65 12 9 6 7 1 1 78 13 323
2017 Bilingual 52 25 14 4 2 0 2 79 7 245
2017 Unilingual English 43 32 15 5 4 0 1 76 9 365
2017 Either English or French 40 30 16 9 3 0 2 72 13 61

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 22 13 3 1 1 1 83 4 188
2019 Unilingual English 46 29 14 4 5 0 1 76 9 322
2017 Bilingual 64 15 7 7 3 1 3 82 11 247
2017 Unilingual English 54 22 11 5 8 0 0 77 13 367
2017 Either English or French 58 18 6 5 8 0 5 80 13 61

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 20 10 4 4 1 1 81 9 187
2019 Unilingual English 52 19 13 5 8 1 1 73 14 321
2017 Bilingual 56 12 6 2 1 0 22 88 4 247
2017 Unilingual English 50 15 8 2 1 0 23 85 4 365
2017 Either English or French 52 12 8 0 2 0 26 86 2 60

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 10 8 2 1 0 26 86 3 186
2019 Unilingual English 53 14 6 2 3 0 21 86 6 320
2017 Bilingual 62 22 6 4 0 1 6 90 4 246
2017 Unilingual English 55 25 11 3 1 0 3 83 5 366
2017 Either English or French 60 22 9 2 0 0 8 89 2 58

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 64 17 10 3 1 1 5 86 4 188
2019 Unilingual English 58 22 13 3 2 0 2 81 5 322
2017 Bilingual 77 11 4 1 2 0 4 92 3 247
2017 Unilingual English 75 13 5 1 3 1 2 91 4 367
2017 Either English or French 64 20 8 0 3 2 3 88 4 60

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 8 1 2 1 1 4 95 3 187
2019 Unilingual English 79 10 3 2 3 0 3 92 5 321
2017 Bilingual 49 31 11 4 1 0 3 83 6 247
2017 Unilingual English 52 29 12 4 2 0 1 82 6 365
2017 Either English or French 48 34 11 2 2 0 3 85 3 60

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 22 16 3 1 0 2 80 4 188
2019 Unilingual English 54 27 12 2 3 0 1 83 5 321

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 28 44 10 6 0 0 40 16 188
2019 Unilingual English 4 22 38 20 15 0 0 26 36 323
2017 Bilingual 8 26 43 16 6 0 0 35 22 247
2017 Unilingual English 5 18 40 22 14 0 0 23 36 366
2017 Either English or French 11 23 37 14 11 2 1 36 26 61

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 19 40 23 11 0 0 34 26 187
2019 Unilingual English 21 28 34 13 4 0 0 16 50 322
2017 Bilingual 5 16 46 21 11 0 0 32 22 245
2017 Unilingual English 13 28 42 13 4 0 0 17 41 363
2017 Either English or French 15 25 35 19 5 0 1 24 40 61

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 41 18 8 2 2 0 72 9 186
2019 Unilingual English 25 39 15 12 9 1 0 65 20 322
2017 Bilingual 18 43 18 10 5 6 0 65 16 246
2017 Unilingual English 17 36 16 14 13 4 0 55 28 366
2017 Either English or French 17 37 13 21 9 3 0 56 31 61

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 23 45 11 12 6 2 1 70 19 188
2019 Unilingual English 15 25 17 20 22 2 0 41 42 322
2017 Bilingual 20 42 16 14 6 2 0 63 21 246
2017 Unilingual English 10 34 18 18 18 2 0 45 37 367
2017 Either English or French 21 20 18 19 17 3 1 43 38 61
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 13 87 188
2019 Unilingual English 20 80 323
2017 Bilingual 16 84 245
2017 Unilingual English 19 81 367
2017 Either English or French 29 71 61
2014 Bilingual 13 87 227
2014 Unilingual English 14 86 385
2014 Either English or French 16 84 54

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 87 13 23
2019 Unilingual English 73 27 63
2017 Bilingual 87 13 41
2017 Unilingual English 74 26 70
2017 Either English or French 68 32 18
2014 Bilingual 74 26 31
2014 Unilingual English 76 24 55

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 20 15 5 5 0 5 74 10 20
2019 Unilingual English 33 41 4 17 4 0 0 74 22 46
2017 Bilingual 43 32 5 15 5 0 0 75 20 36
2017 Unilingual English 50 26 2 10 10 2 0 78 20 52
2017 Either English or French 24 30 24 9 13 0 0 54 22 12
2014 Bilingual 55 38 4 0 4 0 0 93 4 23
2014 Unilingual English 53 25 7 12 0 2 0 80 13 42
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 27 29 22 12 9 1 1 27 73 188
2019 Unilingual English 25 29 19 11 14 2 0 26 74 323
2017 Bilingual 31 25 14 13 16 1 0 31 69 247
2017 Unilingual English 30 19 19 11 15 6 1 32 68 366
2017 Either English or French 34 12 30 8 12 5 0 36 64 61

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 62 38 136
2019 Unilingual English 55 45 233

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 37 63 135
2019 Unilingual English 42 58 232

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 25 19 15 15 1 5 48 32 135
2019 Unilingual English 6 23 14 17 32 1 7 32 53 234
2017 Bilingual 12 23 16 16 16 2 14 42 39 166
2017 Unilingual English 12 22 12 19 28 1 6 36 51 228
2017 Either English or French 13 18 21 16 25 3 5 33 44 37

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 11 20 16 39 1 8 18 60 135
2019 Unilingual English 3 4 13 14 57 2 6 8 78 233
2017 Bilingual 2 9 12 14 51 1 13 12 75 168
2017 Unilingual English 1 11 10 13 57 1 6 13 76 228
2017 Either English or French 3 3 7 16 61 0 10 7 85 37

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 42 20 14 6 9 1 8 68 16 187
2019 Unilingual English 43 15 14 6 12 0 9 64 20 321
Report a problem on this page
Date modified: