2019 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 110. Are you a member of a visible minority group?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	25	0	4	0	96	4	56
2019	Non-visible minority	64	31	2	2	1	95	3	193
2017	Visible minority	56	41	0	4	0	96	4	65
2017	Non-visible minority	62	33	2	4	0	94	4	205
2014	Visible minority	73	20	0	7	0	93	7	41
2014	Non-visible minority	44	45	2	6	3	88	9	209
2011	Visible minority	60	33	5	0	2	93	2	59
2011	Non-visible minority	52	39	2	6	1	91	7	298
2008	Visible minority	41	44	4	9	2	85	11	54
2008	Non-visible minority	52	35	4	6	3	87	10	313

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	87	13	0	0	0	0	100	0	55
2019	Non-visible minority	78	13	2	2	1	4	95	3	192
2017	Visible minority	89	8	2	1	0	0	97	1	65
2017	Non-visible minority	79	11	2	3	2	3	93	5	204
2014	Visible minority	78	10	5	2	0	5	92	2	41
2014	Non-visible minority	77	11	4	2	2	4	92	4	209
2011	Visible minority	87	11	0	0	0	2	100	0	59
2011	Non-visible minority	80	11	4	2	2	1	91	5	297
2008	Visible minority	78	13	6	0	2	2	92	2	54
2008	Non-visible minority	79	12	2	3	1	3	93	4	313

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	73	22	2	4	0	95	4	55
2019	Non-visible minority	58	29	4	7	3	86	10	191
2017	Visible minority	61	20	9	5	5	81	10	65
2017	Non-visible minority	53	31	5	8	2	85	10	205
2014	Visible minority	75	17	2	0	5	93	5	41
2014	Non-visible minority	63	28	3	3	3	91	6	209
2011	Visible minority	62	33	0	5	0	95	5	59
2011	Non-visible minority	58	29	3	6	4	87	10	297

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	37	9	7	0	0	0	84	7	56
2019	Non-visible minority	40	41	12	6	2	0	1	81	8	190
2018	Visible minority	37	51	4	6	2	0	0	88	8	50
2018	Non-visible minority	40	45	8	5	2	0	0	85	8	172
2017	Visible minority	39	34	16	6	5	0	0	73	11	65
2017	Non-visible minority	42	36	7	12	2	0	0	78	14	205
2014	Visible minority	34	49	10	2	5	0	0	83	7	41
2014	Non-visible minority	30	45	8	12	5	0	0	74	17	209
2011	Visible minority	29	48	3	11	6	0	3	79	18	59
2011	Non-visible minority	35	46	9	7	2	0	1	81	10	298
2008	Visible minority	30	41	15	4	9	0	2	72	13	54
2008	Non-visible minority	35	44	10	6	3	1	1	81	9	314

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	37	5	2	0	0	93	2	55
2019	Non-visible minority	68	22	4	4	1	1	91	5	191
2017	Visible minority	67	26	2	4	2	0	93	5	65
2017	Non-visible minority	68	27	2	1	1	0	95	2	204
2014	Visible minority	63	30	2	5	0	0	93	5	41
2014	Non-visible minority	55	35	6	2	1	0	90	3	210

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	18	9	7	0	2	0	84	7	56
2019	Non-visible minority	63	29	4	4	1	0	0	92	4	192
2018	Visible minority	51	34	6	6	2	0	0	86	8	49
2018	Non-visible minority	56	30	10	4	1	0	0	85	4	172
2017	Visible minority	53	32	8	5	1	0	0	85	7	65
2017	Non-visible minority	54	28	10	6	2	1	0	82	8	203
2014	Visible minority	49	37	8	0	5	0	2	87	5	41
2014	Non-visible minority	43	36	8	10	3	0	0	79	13	209
2011	Visible minority	65	23	5	2	5	0	0	88	7	59
2011	Non-visible minority	47	35	7	8	3	0	0	82	10	296

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	27	9	0	2	89	2	56
2019	Non-visible minority	55	33	6	4	2	88	6	192
2018	Visible minority	33	57	2	4	4	90	8	50
2018	Non-visible minority	44	39	13	3	1	84	4	172
2017	Visible minority	35	50	9	3	3	85	6	65
2017	Non-visible minority	43	42	5	6	3	86	9	205
2014	Visible minority	37	51	2	3	7	88	10	41
2014	Non-visible minority	36	43	7	8	6	79	14	210
2011	Visible minority	33	47	12	7	2	80	8	59
2011	Non-visible minority	35	44	8	7	6	79	13	297
2008	Visible minority	31	37	13	13	6	67	19	52
2008	Non-visible minority	39	37	10	10	3	77	13	313

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	52	39	6	4	0	0	91	4	56
2019	Non-visible minority	50	34	7	5	4	0	84	8	193
2018	Visible minority	32	47	13	4	4	0	80	8	49
2018	Non-visible minority	44	36	12	6	1	1	80	8	172
2017	Visible minority	43	38	10	9	0	0	81	9	65
2017	Non-visible minority	38	38	12	10	2	0	76	12	205
2014	Visible minority	54	24	2	10	10	0	78	20	41
2014	Non-visible minority	37	35	15	9	4	0	72	13	210
2011	Visible minority	36	49	5	6	4	0	85	10	59
2011	Non-visible minority	30	39	11	14	6	0	68	21	298

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	47	7	2	0	91	2	56
2019	Non-visible minority	37	41	10	9	2	78	11	191
2018	Visible minority	35	48	10	2	4	84	6	50
2018	Non-visible minority	35	46	9	8	2	81	10	172
2017	Visible minority	50	34	9	7	0	84	7	65
2017	Non-visible minority	35	45	9	10	1	80	11	205

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	63	37	0	0	0	0	100	0	56
2019	Non-visible minority	59	28	7	5	1	0	86	7	192
2018	Visible minority	51	39	4	4	2	0	90	6	50
2018	Non-visible minority	56	35	6	2	1	0	91	2	171
2017	Visible minority	55	30	7	6	1	0	86	7	65
2017	Non-visible minority	50	38	7	4	1	0	88	5	205
2014	Visible minority	66	22	5	3	5	0	88	7	41
2014	Non-visible minority	48	41	7	2	1	0	89	4	210
2011	Visible minority	51	29	13	3	4	0	80	7	59
2011	Non-visible minority	40	44	7	6	2	1	85	8	297
2008	Visible minority	42	38	6	13	2	0	79	15	53
2008	Non-visible minority	46	36	9	5	3	0	83	9	314

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	43	0	2	2	0	96	4	56
2019	Non-visible minority	55	32	6	5	2	0	87	8	191
2018	Visible minority	42	42	10	2	4	0	84	6	50
2018	Non-visible minority	48	37	8	5	1	0	86	6	171
2017	Visible minority	41	43	9	5	2	0	84	7	65
2017	Non-visible minority	44	37	9	6	3	1	82	10	205

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	77	20	1	0	2	97	2	55
2019	Non-visible minority	66	22	8	4	1	88	5	191
2018	Visible minority	62	28	8	0	2	89	2	48
2018	Non-visible minority	62	28	9	1	1	89	2	170
2017	Visible minority	62	31	3	3	1	92	4	65
2017	Non-visible minority	57	33	6	3	1	90	4	204
2014	Visible minority	75	18	5	0	2	93	2	40
2014	Non-visible minority	58	30	6	4	2	88	7	210
2011	Visible minority	63	27	9	0	2	90	2	59
2011	Non-visible minority	62	28	6	2	1	90	3	296

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	36	6	5	0	0	89	5	56
2019	Non-visible minority	48	35	9	4	3	0	83	8	191
2018	Visible minority	44	40	13	4	0	0	84	4	50
2018	Non-visible minority	45	38	8	5	3	1	84	8	171
2017	Visible minority	33	48	8	10	0	0	82	10	65
2017	Non-visible minority	41	36	12	7	2	1	78	10	204
2014	Visible minority	27	54	10	8	2	0	80	10	41
2014	Non-visible minority	30	41	10	12	6	0	71	18	210
2011	Visible minority	35	38	8	9	8	2	75	17	59
2011	Non-visible minority	38	39	8	7	7	0	78	14	298

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	43	6	0	2	0	93	2	56
2019	Non-visible minority	61	26	5	6	2	0	87	8	192
2018	Visible minority	50	37	10	2	2	0	86	4	50
2018	Non-visible minority	51	37	6	5	1	0	88	6	170
2017	Visible minority	45	35	8	10	2	0	80	12	65
2017	Non-visible minority	49	34	10	6	1	1	83	7	204
2014	Visible minority	39	41	7	10	2	0	81	12	41
2014	Non-visible minority	38	37	9	9	7	0	75	15	210

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	33	4	6	2	0	0	89	7	54
2019	Non-visible minority	52	33	5	6	2	0	1	87	8	190
2018	Visible minority	52	38	4	4	2	0	0	90	6	50
2018	Non-visible minority	50	34	9	6	2	0	0	84	8	171
2017	Visible minority	52	36	6	5	0	0	0	88	5	65
2017	Non-visible minority	44	39	10	6	1	0	0	83	7	203
2014	Visible minority	51	32	5	8	5	0	0	83	12	41
2014	Non-visible minority	42	32	12	9	6	0	0	74	14	210
2011	Visible minority	55	26	7	5	5	2	0	82	10	58
2011	Non-visible minority	45	36	9	7	3	1	0	81	10	297

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	25	6	0	2	0	93	2	56
2019	Non-visible minority	61	28	6	2	3	0	89	5	193
2018	Visible minority	50	42	4	0	4	0	92	4	50
2018	Non-visible minority	56	31	10	3	1	0	87	3	170
2017	Visible minority	53	36	5	3	3	0	89	6	65
2017	Non-visible minority	49	37	7	5	2	0	86	7	203
2014	Visible minority	51	39	3	2	5	0	90	7	41
2014	Non-visible minority	47	33	8	9	4	0	80	12	210
2011	Visible minority	46	45	6	0	2	0	92	2	59
2011	Non-visible minority	42	43	7	5	3	0	85	8	297
2008	Visible minority	31	44	10	12	4	0	75	15	52
2008	Non-visible minority	42	40	9	7	2	1	83	8	314

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	30	14	5	0	0	0	81	5	56
2019	Non-visible minority	35	38	19	5	3	1	0	73	8	191
2018	Visible minority	41	37	20	2	0	0	0	78	2	50
2018	Non-visible minority	41	34	14	9	2	0	0	75	11	172
2017	Visible minority	31	55	14	0	0	0	0	86	0	64
2017	Non-visible minority	37	40	14	5	4	0	0	77	9	205
2014	Visible minority	31	37	20	5	2	2	2	72	8	41
2014	Non-visible minority	36	38	17	8	1	0	0	74	9	210
2011	Visible minority	37	45	10	6	0	0	2	83	7	59
2011	Non-visible minority	33	38	18	6	4	0	0	71	11	298
2008	Visible minority	28	36	25	8	4	0	0	64	11	53
2008	Non-visible minority	30	32	24	8	6	0	0	63	14	314

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	25	39	12	12	0	2	25	35	56
2019	Non-visible minority	7	18	39	24	10	1	1	35	25	193
2018	Visible minority	14	18	32	16	17	0	2	34	33	50
2018	Non-visible minority	9	23	37	21	8	1	1	30	32	171
2017	Visible minority	19	15	32	18	15	2	0	34	34	65
2017	Non-visible minority	9	23	41	17	8	1	2	26	32	204
2014	Visible minority	10	19	47	12	9	0	2	22	30	41
2014	Non-visible minority	12	22	40	16	8	0	1	25	35	209
2011	Visible minority	12	15	39	19	12	0	3	32	28	59
2011	Non-visible minority	14	24	38	14	9	0	1	23	38	296
2008	Visible minority	20	20	37	17	4	0	2	21	42	54
2008	Non-visible minority	8	25	37	21	7	1	2	29	33	313

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	0	9	19	35	34	1	2	71	9	56
2019	Non-visible minority	2	6	16	36	38	1	2	76	8	192
2018	Visible minority	0	18	18	21	40	0	2	63	19	50
2018	Non-visible minority	4	7	23	33	30	1	2	65	11	169
2017	Visible minority	9	13	21	23	27	5	3	55	23	65
2017	Non-visible minority	3	10	31	29	24	1	2	54	14	205
2014	Visible minority	10	10	35	22	12	8	2	38	22	40
2014	Non-visible minority	7	13	27	32	17	1	3	51	21	208
2011	Visible minority	10	9	30	28	17	2	5	48	20	59
2011	Non-visible minority	6	16	27	27	20	1	2	49	24	297
2008	Visible minority	17	17	15	39	9	2	2	50	35	54
2008	Non-visible minority	4	14	29	32	16	2	4	51	19	314

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	11	29	24	14	23	0	0	37	39	56
2019	Non-visible minority	13	19	32	21	14	0	1	35	33	192
2018	Visible minority	4	24	34	18	17	0	2	36	29	49
2018	Non-visible minority	14	17	40	18	9	1	1	28	32	170
2017	Visible minority	22	20	29	14	15	0	0	29	42	64
2017	Non-visible minority	14	28	26	18	11	1	1	30	43	205
2014	Visible minority	24	15	32	17	7	0	5	26	41	41
2014	Non-visible minority	21	21	29	17	8	1	3	25	44	209
2011	Visible minority	19	22	26	13	15	0	5	30	43	59
2011	Non-visible minority	21	24	30	15	8	1	2	23	46	296
2008	Visible minority	24	19	24	22	7	2	2	31	44	54
2008	Non-visible minority	21	24	27	16	6	1	4	23	48	314

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	20	32	25	16	0	0	41	27	56
2019	Non-visible minority	7	15	36	27	14	1	1	41	22	193
2018	Visible minority	5	18	34	25	16	0	2	41	24	50
2018	Non-visible minority	5	11	45	27	11	1	1	38	17	170
2017	Visible minority	15	12	33	21	19	0	0	40	27	65
2017	Non-visible minority	7	19	41	23	10	1	0	33	25	205
2014	Visible minority	10	12	47	22	10	0	0	31	22	41
2014	Non-visible minority	7	22	40	18	11	0	1	29	30	208
2011	Visible minority	5	8	39	29	17	0	2	47	13	59
2011	Non-visible minority	10	16	37	24	11	0	2	36	26	296
2008	Visible minority	11	19	37	26	7	0	0	33	30	54
2008	Non-visible minority	5	16	39	26	11	1	2	38	22	312

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	14	9	36	23	16	0	2	40	24	56
2019	Non-visible minority	8	16	32	24	17	2	1	42	25	193
2018	Visible minority	4	22	32	24	16	0	2	41	26	50
2018	Non-visible minority	13	19	31	21	13	0	3	35	33	171
2017	Visible minority	13	27	30	12	17	0	0	29	41	65
2017	Non-visible minority	12	23	31	19	9	2	3	30	37	204
2014	Visible minority	17	25	34	12	12	0	0	24	42	41
2014	Non-visible minority	22	30	29	12	4	1	2	16	54	210
2011	Visible minority	8	13	40	21	17	0	2	38	22	59
2011	Non-visible minority	15	23	28	18	14	0	2	32	39	296
2008	Visible minority	13	28	23	25	9	0	2	35	42	53
2008	Non-visible minority	9	16	32	24	13	4	2	39	26	312

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	4	11	27	27	22	8	2	54	16	55
2019	Non-visible minority	2	5	24	34	31	2	2	68	7	191
2018	Visible minority	4	11	31	26	27	0	2	54	15	49
2018	Non-visible minority	3	9	23	38	24	2	2	64	12	170
2017	Visible minority	9	14	23	30	21	3	1	53	24	65
2017	Non-visible minority	1	8	20	42	21	3	4	68	10	204
2014	Visible minority	10	20	22	27	14	0	7	44	32	41
2014	Non-visible minority	4	11	30	31	16	2	7	51	16	209
2011	Visible minority	10	15	28	19	19	0	10	41	28	59
2011	Non-visible minority	6	15	24	32	20	0	3	54	21	295
2008	Visible minority	15	19	22	22	13	6	4	39	37	54
2008	Non-visible minority	7	15	34	25	11	4	4	40	24	314

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	9	15	30	25	18	2	0	44	25	55
2019	Non-visible minority	7	13	35	26	17	2	1	44	21	192
2018	Visible minority	6	16	41	22	14	0	2	36	22	50
2018	Non-visible minority	8	16	44	18	13	0	1	32	24	171
2017	Visible minority	18	14	31	20	12	3	3	34	34	65
2017	Non-visible minority	10	25	37	14	11	2	1	25	37	205
2014	Visible minority	22	15	37	15	9	0	2	25	37	41
2014	Non-visible minority	15	25	36	14	8	0	3	23	41	210

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	2	4	27	40	27	0	0	67	5	55
2019	Non-visible minority	2	6	28	35	28	1	0	64	8	192

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	11	4	1	0	0	5	95	2	56
2019	Non-visible minority	74	11	5	2	1	1	6	92	2	193
2017	Visible minority	80	13	3	1	0	0	3	95	1	65
2017	Non-visible minority	73	12	1	3	5	1	6	91	8	204
2014	Visible minority	81	5	2	7	0	0	5	90	8	41
2014	Non-visible minority	73	7	8	1	1	1	8	88	3	210
2011	Visible minority	78	15	0	0	2	0	5	98	2	59
2011	Non-visible minority	70	12	8	1	3	1	5	87	4	298
2008	Visible minority	69	7	7	2	6	0	9	84	8	54
2008	Non-visible minority	68	9	8	3	4	0	9	84	7	314

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	51	23	18	0	2	4	2	79	2	55
2019	Non-visible minority	49	24	12	3	2	5	4	81	6	193
2018	Visible minority	41	37	10	6	2	4	0	81	9	49
2018	Non-visible minority	42	35	12	5	2	2	3	81	7	173
2017	Visible minority	48	22	6	8	4	8	3	80	13	65
2017	Non-visible minority	44	28	9	6	4	4	5	79	11	202
2014	Visible minority	34	37	10	5	7	3	5	76	13	41
2014	Non-visible minority	41	30	10	8	3	6	1	77	12	210

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	35	4	0	2	0	0	94	2	55
2019	Non-visible minority	62	26	5	4	2	1	1	89	6	193
2018	Visible minority	61	23	6	10	0	0	0	84	10	49
2018	Non-visible minority	58	26	9	5	2	0	0	84	7	171
2017	Visible minority	57	26	10	2	5	0	0	84	7	65
2017	Non-visible minority	57	28	4	8	2	1	0	85	10	204
2014	Visible minority	61	19	5	8	5	3	0	82	13	41
2014	Non-visible minority	59	19	6	9	6	1	0	79	15	210

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	77	21	0	2	0	98	2	56
2019	Non-visible minority	71	20	2	6	1	92	6	191
2018	Visible minority	74	18	8	0	0	92	0	49
2018	Non-visible minority	70	26	2	2	1	95	3	173
2017	Visible minority	64	30	2	3	2	93	4	65
2017	Non-visible minority	64	27	3	5	1	91	6	203
2014	Visible minority	61	32	7	0	0	93	0	41
2014	Non-visible minority	59	32	4	2	3	91	5	210

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	22	4	4	0	93	4	56
2019	Non-visible minority	64	28	6	2	0	91	2	192
2018	Visible minority	63	35	2	0	0	98	0	48
2018	Non-visible minority	59	35	3	2	1	94	3	172

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	34	4	2	2	0	0	93	4	56
2019	Non-visible minority	69	24	3	2	0	1	1	95	2	192

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	28	4	5	2	0	89	7	56
2019	Non-visible minority	57	28	6	5	2	2	87	7	192
2018	Visible minority	52	42	4	2	0	0	94	2	48
2018	Non-visible minority	60	31	6	2	1	1	91	3	172
2017	Visible minority	56	32	4	7	1	0	88	8	65
2017	Non-visible minority	50	34	5	9	1	1	85	10	205
2014	Visible minority	61	29	5	0	5	0	90	5	41
2014	Non-visible minority	52	34	7	4	3	0	86	7	210
2011	Visible minority	60	28	7	4	2	0	88	5	59
2011	Non-visible minority	45	33	10	6	5	0	78	12	296
2008	Visible minority	35	30	17	11	7	0	65	19	54
2008	Non-visible minority	40	33	11	8	8	1	73	16	314

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	29	0	2	4	2	0	94	6	56
2019	Non-visible minority	67	24	4	4	1	0	0	91	5	190
2018	Visible minority	60	21	13	4	0	2	0	82	4	48
2018	Non-visible minority	69	23	4	3	1	1	0	92	4	172
2017	Visible minority	57	29	3	9	0	1	0	87	10	65
2017	Non-visible minority	59	29	6	4	1	0	1	89	5	205
2014	Visible minority	57	31	3	2	5	2	0	90	7	41
2014	Non-visible minority	55	28	7	4	3	2	1	85	7	210
2011	Visible minority	57	24	8	5	0	5	0	86	6	59
2011	Non-visible minority	50	28	10	5	4	1	0	80	10	298
2008	Visible minority	44	19	13	17	7	0	0	63	24	54
2008	Non-visible minority	48	29	9	7	4	2	1	79	12	313

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	21	0	4	4	2	2	92	8	56
2019	Non-visible minority	60	24	8	5	1	0	1	85	6	192
2018	Visible minority	56	35	9	0	0	0	0	91	0	48
2018	Non-visible minority	61	29	8	2	1	0	0	90	3	171
2017	Visible minority	57	32	2	6	0	2	0	91	7	65
2017	Non-visible minority	55	29	6	6	2	1	1	85	8	205
2014	Visible minority	59	31	0	5	5	0	0	90	10	41
2014	Non-visible minority	57	31	4	5	4	0	0	87	8	210
2011	Visible minority	50	39	2	4	5	0	0	89	9	59
2011	Non-visible minority	45	34	5	10	5	1	0	79	15	298
2008	Visible minority	44	24	9	15	6	2	0	70	21	54
2008	Non-visible minority	45	30	9	10	5	1	1	76	15	314

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	84	7	2	1	2	0	4	94	4	56
2019	Non-visible minority	82	8	3	1	0	1	6	96	1	193
2017	Visible minority	89	8	0	0	0	0	3	100	0	65
2017	Non-visible minority	77	8	2	2	4	0	7	92	6	204
2014	Visible minority	83	2	0	5	2	0	7	92	8	41
2014	Non-visible minority	73	9	5	1	3	0	8	90	5	210
2011	Visible minority	83	9	2	0	0	0	7	98	0	59
2011	Non-visible minority	76	8	6	1	2	0	7	90	3	296
2008	Visible minority	76	6	7	0	2	0	9	90	2	54
2008	Non-visible minority	76	4	5	2	2	0	10	90	4	314

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	69	18	0	4	6	4	0	90	10	55
2019	Non-visible minority	74	18	4	2	1	1	1	94	3	193
2017	Visible minority	57	26	1	8	1	3	3	89	10	65
2017	Non-visible minority	58	24	5	6	3	2	2	85	10	204
2014	Visible minority	56	17	8	2	9	3	5	79	13	41
2014	Non-visible minority	51	23	7	6	6	2	5	80	13	209
2011	Visible minority	55	26	10	3	2	2	3	85	5	59
2011	Non-visible minority	47	27	7	6	5	2	6	80	12	297

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	67	22	5	0	4	1	0	91	4	56
2019	Non-visible minority	76	16	5	2	1	1	0	92	3	193
2018	Visible minority	65	21	11	0	0	4	0	89	0	48
2018	Non-visible minority	73	19	5	2	1	0	0	92	3	172
2017	Visible minority	62	25	6	5	0	2	0	89	5	64
2017	Non-visible minority	66	21	5	3	3	1	1	89	6	205

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	73	14	6	4	4	0	87	7	56
2019	Non-visible minority	68	23	6	2	2	0	91	3	191
2018	Visible minority	61	27	7	6	0	0	87	6	48
2018	Non-visible minority	70	24	3	2	1	0	94	3	170
2017	Visible minority	62	26	6	6	0	0	87	6	65
2017	Non-visible minority	62	22	8	5	3	1	84	8	204
2014	Visible minority	73	15	7	3	2	0	88	5	41
2014	Non-visible minority	57	26	7	7	4	0	83	10	209

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	62	0	6	0	0	0	94	6	13
2019	Non-visible minority	51	41	4	4	0	0	0	92	4	55

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	34	5	4	0	2	0	91	4	56
2019	Non-visible minority	55	30	7	5	3	1	0	86	7	192
2018	Visible minority	42	44	10	4	0	0	0	86	4	50
2018	Non-visible minority	51	35	8	4	2	1	0	86	6	173
2017	Visible minority	38	43	12	3	0	4	0	84	3	65
2017	Non-visible minority	41	38	7	9	2	3	0	81	11	204
2014	Visible minority	24	51	7	8	5	5	0	79	13	41
2014	Non-visible minority	37	34	10	11	4	3	0	74	16	210
2011	Visible minority	36	33	13	5	6	5	2	74	12	59
2011	Non-visible minority	37	32	11	10	7	3	0	71	17	296

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	35	4	2	0	0	0	94	2	56
2019	Non-visible minority	53	33	6	5	3	0	0	86	8	191
2018	Visible minority	48	36	10	6	0	0	0	84	6	50
2018	Non-visible minority	49	34	8	7	1	0	0	83	8	173
2017	Visible minority	44	39	7	7	1	1	0	85	8	65
2017	Non-visible minority	44	36	9	7	3	0	0	81	11	204
2014	Visible minority	24	49	12	10	5	0	0	73	15	41
2014	Non-visible minority	34	35	14	12	5	0	0	69	17	210
2011	Visible minority	32	38	12	8	10	0	0	70	18	59
2011	Non-visible minority	31	33	14	13	8	1	0	64	22	297
2008	Visible minority	26	37	7	13	13	2	2	65	27	54
2008	Non-visible minority	32	32	12	12	9	2	0	66	22	314

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	47	7	4	0	0	0	89	4	56
2019	Non-visible minority	40	42	9	5	4	1	0	82	9	190
2018	Visible minority	32	43	10	12	2	2	0	76	14	50
2018	Non-visible minority	33	36	9	14	4	2	1	72	18	171
2017	Visible minority	26	39	13	9	8	5	0	69	18	65
2017	Non-visible minority	29	33	12	15	6	5	0	66	22	202
2014	Visible minority	17	49	12	12	5	5	0	69	18	41
2014	Non-visible minority	25	35	14	17	6	3	0	62	23	210
2011	Visible minority	24	43	12	7	12	2	2	68	19	59
2011	Non-visible minority	18	35	17	18	8	3	0	55	28	298
2008	Visible minority	17	31	15	24	9	2	2	50	35	54
2008	Non-visible minority	20	40	12	16	7	5	0	63	24	314

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	38	45	9	5	2	0	0	84	7	56
2019	Non-visible minority	31	42	8	15	4	0	0	73	19	192
2018	Visible minority	36	43	6	15	0	0	0	79	15	50
2018	Non-visible minority	35	42	8	11	3	1	0	78	14	173
2017	Visible minority	32	31	16	15	5	0	1	65	20	65
2017	Non-visible minority	26	41	12	11	7	3	0	68	19	203
2014	Visible minority	15	56	12	8	10	0	0	70	17	41
2014	Non-visible minority	26	39	14	12	6	2	0	67	19	210
2011	Visible minority	29	34	10	12	14	2	0	64	26	59
2011	Non-visible minority	20	40	14	15	10	1	0	60	25	298
2008	Visible minority	20	39	13	11	17	0	0	59	28	54
2008	Non-visible minority	21	42	12	16	7	2	0	64	24	314

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	32	19	0	3	13	0	74	4	56
2019	Non-visible minority	29	27	23	11	2	7	3	61	13	193

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	44	2	0	0	0	0	98	0	56
2019	Non-visible minority	52	34	6	3	4	0	1	87	7	193
2018	Visible minority	44	37	11	6	2	0	0	81	8	48
2018	Non-visible minority	48	37	9	5	2	1	0	85	6	171
2017	Visible minority	46	41	7	6	0	0	0	87	6	65
2017	Non-visible minority	39	43	10	8	0	0	0	82	9	202
2014	Visible minority	37	51	7	2	2	0	0	88	5	41
2014	Non-visible minority	46	35	10	5	4	0	0	81	9	210
2011	Visible minority	39	38	15	3	5	0	0	77	8	59
2011	Non-visible minority	30	42	13	8	6	0	0	73	14	296

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	45	6	0	0	0	0	94	0	56
2019	Non-visible minority	37	39	12	8	3	2	0	77	11	193

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	58	29	7	4	0	2	0	89	4	56
2019	Non-visible minority	58	23	10	6	1	2	0	83	8	193
2018	Visible minority	53	32	11	2	2	0	0	85	4	47
2018	Non-visible minority	56	28	9	4	1	2	0	86	4	172
2017	Visible minority	41	37	6	5	2	10	0	86	7	65
2017	Non-visible minority	50	36	6	4	1	2	1	89	5	204
2014	Visible minority	54	37	2	0	2	5	0	95	3	41
2014	Non-visible minority	59	25	7	4	2	1	1	86	6	208
2011	Visible minority	58	24	8	6	2	0	3	84	8	59
2011	Non-visible minority	52	28	9	6	4	1	0	81	10	296
2008	Visible minority	33	28	6	15	13	4	2	65	29	54
2008	Non-visible minority	36	32	10	9	9	4	0	71	19	313

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	25	9	2	0	2	89	2	55
2019	Non-visible minority	51	32	13	3	1	1	83	4	192
2018	Visible minority	50	35	11	4	0	0	85	4	48
2018	Non-visible minority	59	27	9	5	1	0	86	5	172

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	18	18	6	2	15	2	70	9	56
2019	Non-visible minority	37	21	15	8	5	11	4	67	15	191
2018	Visible minority	36	20	17	9	8	6	4	63	19	47
2018	Non-visible minority	37	26	15	7	7	8	0	69	15	172
2017	Visible minority	30	20	17	9	13	10	0	56	25	65
2017	Non-visible minority	23	27	16	12	10	11	2	57	24	202
2014	Visible minority	19	29	20	10	7	10	5	56	20	41
2014	Non-visible minority	26	23	15	14	12	9	2	54	30	210
2011	Visible minority	23	17	21	9	17	10	5	46	30	59
2011	Non-visible minority	22	20	17	13	13	11	3	49	30	295

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	24	18	2	0	2	0	80	2	55
2019	Non-visible minority	45	33	11	7	4	0	0	78	11	193
2018	Visible minority	42	39	13	4	2	0	0	81	6	48
2018	Non-visible minority	46	28	15	9	2	0	0	74	11	172
2017	Visible minority	42	29	13	8	5	4	0	74	13	65
2017	Non-visible minority	37	38	8	12	3	1	1	77	15	204
2014	Visible minority	29	37	17	13	5	0	0	66	17	41
2014	Non-visible minority	29	36	16	11	6	1	0	66	17	210
2011	Visible minority	39	39	5	6	9	0	2	79	16	59
2011	Non-visible minority	35	32	13	12	7	1	0	68	19	297
2008	Visible minority	28	26	13	13	17	2	2	56	31	54
2008	Non-visible minority	32	37	10	11	9	2	0	70	20	314

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	32	28	18	9	9	4	0	62	19	56
2019	Non-visible minority	33	22	14	16	13	1	2	56	30	193
2018	Visible minority	23	33	19	13	11	2	0	57	24	48
2018	Non-visible minority	29	24	14	19	8	3	2	56	28	172
2017	Visible minority	22	31	4	14	23	6	0	56	39	64
2017	Non-visible minority	18	32	11	19	12	4	4	54	34	204
2014	Visible minority	22	20	15	22	17	5	0	43	41	41
2014	Non-visible minority	18	24	12	21	20	2	3	44	43	210
2011	Visible minority	15	24	19	19	15	2	7	42	37	59
2011	Non-visible minority	15	23	14	19	27	0	2	39	47	298
2008	Visible minority	9	37	7	11	31	2	2	48	44	54
2008	Non-visible minority	13	25	13	18	28	2	2	39	47	314

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	19	12	4	4	0	0	80	7	56
2019	Non-visible minority	58	25	10	4	2	1	2	84	6	193

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	14	6	6	0	4	0	88	6	56
2019	Non-visible minority	63	16	4	5	4	2	7	86	10	192

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	23	9	2	0	2	4	88	2	56
2019	Non-visible minority	58	26	9	3	1	1	2	87	4	192

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	22	14	4	0	6	2	81	4	56
2019	Non-visible minority	48	26	11	7	3	2	4	78	10	193

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	35	20	14	9	15	6	2	60	25	56
2019	Non-visible minority	41	17	15	14	9	2	2	61	24	193

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	64	20	7	0	0	7	2	92	0	56
2019	Non-visible minority	74	13	4	2	3	2	2	90	6	193

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	80	5	7	0	0	5	2	92	0	56
2019	Non-visible minority	87	5	2	0	1	2	2	97	1	191

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	89	2	4	0	0	2	4	96	0	56
2019	Non-visible minority	87	3	1	0	1	1	8	99	1	190

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	46	47	4	2	0	2	94	2	56
2019	Non-visible minority	45	45	6	3	1	0	90	4	193
2018	Visible minority	33	52	11	4	0	0	85	4	48
2018	Non-visible minority	47	35	9	5	2	1	83	8	170
2017	Visible minority	39	39	9	5	4	5	81	9	65
2017	Non-visible minority	33	44	12	7	3	1	78	10	204

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	36	4	0	0	0	0	96	0	56
2019	Non-visible minority	63	25	8	3	1	0	0	88	4	193
2018	Visible minority	66	20	10	4	0	0	0	86	4	50
2018	Non-visible minority	65	27	5	2	1	0	0	92	3	172
2017	Visible minority	56	36	7	1	0	0	0	92	1	65
2017	Non-visible minority	45	41	7	5	0	1	1	87	6	204
2014	Visible minority	46	42	3	2	2	5	0	92	5	41
2014	Non-visible minority	47	37	9	5	2	1	0	85	7	210
2011	Visible minority	39	39	10	9	4	0	0	77	12	59
2011	Non-visible minority	41	34	13	6	4	1	0	77	10	296

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	73	20	2	6	0	0	0	93	6	56
2019	Non-visible minority	63	23	7	3	1	3	0	89	4	191
2018	Visible minority	60	22	14	2	0	2	0	84	2	50
2018	Non-visible minority	62	27	7	1	1	2	1	91	2	173
2017	Visible minority	49	37	5	5	3	1	0	87	8	64
2017	Non-visible minority	54	32	9	1	1	4	0	89	2	204
2014	Visible minority	56	30	3	0	5	7	0	92	5	41
2014	Non-visible minority	50	32	12	2	0	3	0	85	3	210

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	76	22	2	0	0	98	0	56
2019	Non-visible minority	73	22	4	1	1	95	2	192
2018	Visible minority	68	24	4	4	0	92	4	50
2018	Non-visible minority	72	23	3	1	1	95	2	172
2017	Visible minority	63	35	2	0	0	98	0	65
2017	Non-visible minority	65	30	3	2	0	95	2	204
2014	Visible minority	68	27	0	2	2	95	5	41
2014	Non-visible minority	57	29	10	3	1	86	4	209
2011	Visible minority	55	30	8	3	4	85	7	59
2011	Non-visible minority	50	33	9	4	4	83	8	297
2008	Visible minority	35	33	11	15	6	69	20	54
2008	Non-visible minority	50	37	5	6	3	87	9	314

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	79	18	4	0	0	0	0	96	0	56
2019	Non-visible minority	75	16	6	2	1	0	0	90	3	193
2018	Visible minority	68	14	16	2	0	0	0	82	2	50
2018	Non-visible minority	67	25	5	1	1	0	0	92	2	171
2017	Visible minority	57	28	6	3	3	2	0	87	6	65
2017	Non-visible minority	59	28	6	4	1	1	0	88	6	204
2014	Visible minority	39	42	10	5	5	0	0	81	10	41
2014	Non-visible minority	45	31	13	7	4	0	0	76	11	210
2011	Visible minority	43	28	12	10	5	0	2	72	15	59
2011	Non-visible minority	42	30	12	8	7	1	0	73	15	297

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	73	25	0	2	0	0	98	2	55
2019	Non-visible minority	72	17	7	4	1	0	88	5	192
2018	Visible minority	64	28	6	2	0	0	92	2	50
2018	Non-visible minority	65	28	4	2	1	0	92	3	172
2017	Visible minority	54	35	5	2	3	2	91	5	65
2017	Non-visible minority	55	32	6	4	2	0	87	6	204
2014	Visible minority	41	42	7	5	5	0	83	10	41
2014	Non-visible minority	46	30	13	7	4	0	76	11	210
2011	Visible minority	39	33	10	12	5	0	73	17	59
2011	Non-visible minority	41	35	10	8	6	0	76	14	297
2008	Visible minority	37	28	15	13	7	0	65	20	54
2008	Non-visible minority	40	37	10	9	4	1	77	13	314

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	61	18	8	9	0	3	0	82	10	56
2019	Non-visible minority	60	18	9	7	3	4	0	81	10	193
2018	Visible minority	44	28	16	8	2	2	0	73	10	50
2018	Non-visible minority	57	20	9	10	2	1	0	78	12	173
2017	Visible minority	41	32	17	3	5	2	0	75	8	65
2017	Non-visible minority	46	27	13	9	4	2	0	74	13	204
2014	Visible minority	36	32	12	5	12	2	0	70	18	41
2014	Non-visible minority	34	22	13	15	10	4	1	60	26	210
2011	Visible minority	31	26	10	17	9	3	4	62	27	59
2011	Non-visible minority	34	27	14	13	8	4	1	64	21	297
2008	Visible minority	24	22	19	20	13	2	0	47	34	54
2008	Non-visible minority	33	28	12	13	8	5	1	65	23	314

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Visible minority	31	39	30	56
2019	Non-visible minority	28	41	31	193
2018	Visible minority	30	28	42	50
2018	Non-visible minority	25	40	35	173
2017	Visible minority	32	25	43	65
2017	Non-visible minority	26	43	32	205
2014	Visible minority	32	34	34	41
2014	Non-visible minority	31	36	33	210
2011	Visible minority	30	30	39	59
2011	Non-visible minority	36	31	32	297

Question 55. Please indicate your reason for leaving.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other (%)	Total responses
2019	Visible minority	6	17	34	11	25	6	17
2019	Non-visible minority	22	19	27	9	21	3	54
2018	Visible minority	6	7	41	11	35	0	15
2018	Non-visible minority	32	8	29	14	7	9	43
2017	Visible minority	5	9	42	10	34	0	20
2017	Non-visible minority	22	9	31	17	16	6	53
2014	Visible minority	8	23	39	23	9999	8	13
2014	Non-visible minority	19	10	35	16	9999	20	66
2011	Visible minority	5	21	50	11	9999	13	18
2011	Non-visible minority	24	10	34	21	9999	11	107

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	44	39	9	7	0	0	0	83	7	56
2019	Non-visible minority	44	34	5	8	3	0	6	83	11	192

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	71	16	7	0	0	6	0	93	0	56
2019	Non-visible minority	69	13	7	2	0	4	6	90	2	193

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	28	14	17	5	0	27	9	66	8	56
2019	Non-visible minority	33	11	17	3	2	26	8	67	8	193
2018	Visible minority	28	17	19	8	0	25	4	62	11	50
2018	Non-visible minority	37	13	18	2	2	23	6	70	5	173
2017	Visible minority	27	16	9	3	3	31	10	74	10	65
2017	Non-visible minority	29	19	16	2	2	25	6	70	6	203
2014	Visible minority	15	19	15	2	5	34	10	61	13	41
2014	Non-visible minority	26	13	16	5	3	32	5	62	13	210

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	62	18	9	2	0	9	0	88	2	56
2019	Non-visible minority	64	13	10	3	2	8	0	84	5	192
2018	Visible minority	51	25	10	6	0	6	2	83	6	50
2018	Non-visible minority	52	23	12	2	2	7	1	82	5	170
2017	Visible minority	50	24	4	7	0	13	1	86	9	65
2017	Non-visible minority	46	28	10	3	1	11	1	84	5	204
2014	Visible minority	36	25	17	5	5	12	0	69	11	41
2014	Non-visible minority	42	28	15	6	2	8	0	75	9	210
2011	Visible minority	42	30	14	7	2	5	0	76	9	59
2011	Non-visible minority	42	33	13	3	3	4	0	79	7	296

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	0	100	56
2019	Non-visible minority	3	97	193

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	5	13	0	0	30	10	78	0	55
2019	Non-visible minority	32	10	15	1	1	29	12	72	2	193
2018	Visible minority	30	8	18	2	2	33	6	63	7	50
2018	Non-visible minority	35	14	16	1	1	30	4	74	2	172
2017	Visible minority	24	23	9	1	1	34	7	80	5	65
2017	Non-visible minority	26	10	18	3	1	38	5	63	6	205
2014	Visible minority	19	10	12	2	2	44	10	63	10	41
2014	Non-visible minority	30	12	16	0	1	36	4	70	3	209

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	21	9	0	0	9	0	90	0	56
2019	Non-visible minority	67	14	10	1	1	7	1	88	2	193
2018	Visible minority	54	27	12	0	2	4	2	85	2	50
2018	Non-visible minority	51	26	12	0	1	9	0	86	1	173
2017	Visible minority	42	37	5	1	2	10	3	91	3	64
2017	Non-visible minority	50	23	9	2	1	15	0	87	3	205
2014	Visible minority	36	29	10	2	2	17	3	81	6	41
2014	Non-visible minority	48	27	14	1	1	9	0	82	3	210
2011	Visible minority	41	30	15	5	0	8	0	78	6	59
2011	Non-visible minority	49	32	11	2	1	5	0	85	4	297

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	65	25	7	4	0	0	89	4	56
2019	Non-visible minority	66	23	7	1	3	0	89	4	192
2018	Visible minority	49	34	10	2	2	2	85	4	50
2018	Non-visible minority	57	23	10	5	4	0	81	9	173
2017	Visible minority	52	26	14	2	7	0	78	9	64
2017	Non-visible minority	54	29	12	4	2	0	82	6	205

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	29	25	27	14	5	0	54	19	56
2019	Non-visible minority	16	38	27	12	7	0	55	18	192
2018	Visible minority	17	35	25	12	10	2	53	22	50
2018	Non-visible minority	15	30	34	15	6	0	45	21	172
2017	Visible minority	24	22	22	24	7	2	47	31	65
2017	Non-visible minority	19	33	24	17	6	0	52	24	203

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	27	25	32	16	0	0	52	16	56
2019	Non-visible minority	22	37	22	13	6	0	59	19	190
2018	Visible minority	32	22	28	8	8	2	55	16	50
2018	Non-visible minority	23	32	28	11	5	1	55	17	173
2017	Visible minority	27	26	15	18	11	3	55	30	65
2017	Non-visible minority	20	33	27	13	6	0	53	20	205

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	25	29	26	15	4	2	0	55	19	56
2019	Non-visible minority	31	31	20	11	7	0	0	62	18	193
2018	Visible minority	27	24	30	12	6	0	0	52	18	50
2018	Non-visible minority	20	32	29	14	4	0	1	52	19	173
2017	Visible minority	20	28	18	20	12	0	2	49	33	64
2017	Non-visible minority	23	32	20	16	8	1	0	56	24	204

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	56	26	11	5	1	0	83	7	56
2019	Non-visible minority	53	28	13	3	3	2	82	6	190
2018	Visible minority	49	19	18	6	2	6	72	9	50
2018	Non-visible minority	45	30	19	4	1	2	76	5	173
2017	Visible minority	47	24	9	13	1	5	75	16	65
2017	Non-visible minority	45	28	14	5	4	4	76	9	203

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	27	20	7	5	68	12	56
2019	Non-visible minority	37	35	16	10	3	72	12	192
2018	Visible minority	41	15	35	6	4	55	10	49
2018	Non-visible minority	36	28	23	8	5	65	13	172
2017	Visible minority	27	36	21	10	6	63	16	65
2017	Non-visible minority	29	31	21	11	7	60	19	203

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	43	36	18	2	2	0	79	4	56
2019	Non-visible minority	37	40	16	2	4	0	77	6	193
2018	Visible minority	32	43	18	6	2	0	74	8	50
2018	Non-visible minority	32	41	18	6	2	1	73	8	172
2017	Visible minority	27	33	22	13	4	1	60	17	64
2017	Non-visible minority	30	32	23	10	6	0	62	16	203

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	26	38	20	15	2	0	0	64	17	56
2019	Non-visible minority	22	39	24	9	5	0	0	61	14	192
2018	Visible minority	26	33	25	8	8	0	0	59	16	49
2018	Non-visible minority	19	41	26	9	5	0	1	61	13	172
2017	Visible minority	23	21	21	19	15	0	0	45	34	64
2017	Non-visible minority	19	35	23	15	7	1	0	55	22	202

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	42	30	23	4	2	0	71	6	56
2019	Non-visible minority	32	34	17	12	6	0	66	17	193
2018	Visible minority	28	40	16	8	6	2	69	14	50
2018	Non-visible minority	31	34	23	10	2	0	65	12	173
2017	Visible minority	31	24	20	13	12	0	55	24	64
2017	Non-visible minority	23	39	22	11	5	0	61	17	203

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	54	30	9	5	2	0	0	84	7	56
2019	Non-visible minority	61	22	10	5	2	1	0	83	7	193

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	41	25	18	11	5	0	66	16	56
2019	Non-visible minority	30	39	21	7	3	1	69	10	192
2018	Visible minority	28	41	22	6	4	0	68	9	50
2018	Non-visible minority	25	39	21	12	2	1	65	14	172
2017	Visible minority	26	33	22	12	6	3	60	18	64
2017	Non-visible minority	22	41	19	12	6	0	63	18	203

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	68	23	4	5	0	0	0	91	5	55
2019	Non-visible minority	61	26	9	2	2	0	0	88	4	193
2018	Visible minority	51	31	14	2	2	0	0	82	4	49
2018	Non-visible minority	55	24	13	4	4	0	0	79	7	173
2017	Visible minority	66	17	5	5	4	3	2	87	9	65
2017	Non-visible minority	63	22	10	3	2	0	0	84	5	205

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	84	9	2	0	0	0	6	98	0	55
2019	Non-visible minority	88	4	4	0	1	0	5	96	1	191
2018	Visible minority	74	18	4	2	0	0	2	94	2	50
2018	Non-visible minority	81	14	2	0	1	1	1	97	1	171

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	84	9	5	2	0	0	0	93	2	56
2019	Non-visible minority	88	6	3	1	1	0	2	96	1	191
2018	Visible minority	72	22	0	2	2	0	2	96	4	50
2018	Non-visible minority	87	8	3	1	1	0	1	96	1	172
2017	Visible minority	73	8	10	3	1	2	3	85	5	64
2017	Non-visible minority	84	7	2	3	1	1	0	93	4	204

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	28	3	2	0	0	0	95	2	56
2019	Non-visible minority	69	22	5	2	1	0	1	92	3	192
2018	Visible minority	70	20	6	2	0	0	2	91	2	50
2018	Non-visible minority	64	27	6	1	1	0	2	92	2	172
2017	Visible minority	57	24	11	4	0	0	3	84	4	65
2017	Non-visible minority	65	26	5	1	1	1	1	92	2	205

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	17	7	2	2	0	89	4	55
2019	Non-visible minority	70	22	5	1	1	0	92	2	191
2018	Visible minority	58	28	10	0	2	2	88	2	50
2018	Non-visible minority	62	26	7	2	1	1	89	4	173
2017	Visible minority	57	24	8	7	1	3	83	8	65
2017	Non-visible minority	64	17	9	7	2	0	82	10	205

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	72	11	1	0	0	16	98	0	56
2019	Non-visible minority	67	10	1	1	1	20	96	2	193
2018	Visible minority	68	10	6	2	0	14	91	2	50
2018	Non-visible minority	58	13	2	1	1	26	95	2	171
2017	Visible minority	55	20	4	0	1	20	93	2	65
2017	Non-visible minority	57	11	3	1	1	28	93	2	205

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	75	21	2	0	0	2	0	98	0	56
2019	Non-visible minority	76	17	5	0	1	0	1	95	1	192
2018	Visible minority	75	18	5	0	0	0	2	94	0	50
2018	Non-visible minority	72	20	3	2	1	0	2	94	3	173
2017	Visible minority	69	17	1	8	0	0	4	90	9	65
2017	Non-visible minority	71	18	3	0	0	1	7	97	0	205

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	66	20	5	2	5	0	2	87	7	56
2019	Non-visible minority	78	10	7	2	2	0	1	89	4	192
2018	Visible minority	54	30	8	2	4	0	2	85	6	50
2018	Non-visible minority	70	17	4	5	3	0	2	88	8	173
2017	Visible minority	53	18	13	6	5	0	4	75	12	65
2017	Non-visible minority	68	19	9	2	1	1	0	87	3	205

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	59	20	20	1	0	0	0	79	1	56
2019	Non-visible minority	63	23	10	2	1	0	1	87	3	192
2018	Visible minority	56	36	4	2	0	0	2	94	2	50
2018	Non-visible minority	57	28	8	4	1	0	2	87	5	172
2017	Visible minority	39	39	12	5	3	0	1	79	8	65
2017	Non-visible minority	49	30	14	4	1	1	0	80	6	204

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	34	28	29	5	4	0	63	9	56
2019	Non-visible minority	23	38	33	4	3	0	61	7	193
2018	Visible minority	16	57	20	6	0	2	74	6	50
2018	Non-visible minority	19	36	37	7	1	0	55	8	172
2017	Visible minority	14	40	35	8	2	0	55	10	65
2017	Non-visible minority	13	35	38	11	2	0	48	14	205

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	7	9	41	30	13	0	43	16	55
2019	Non-visible minority	8	13	38	30	11	0	41	21	193
2018	Visible minority	5	12	34	40	8	0	49	17	50
2018	Non-visible minority	3	16	42	25	13	0	39	19	172
2017	Visible minority	10	14	38	29	8	2	37	25	64
2017	Non-visible minority	8	13	46	24	9	0	32	21	204

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	50	34	13	0	2	2	85	2	56
2019	Non-visible minority	45	38	9	4	1	3	86	5	193
2018	Visible minority	43	36	10	4	0	6	85	5	50
2018	Non-visible minority	48	38	8	3	1	3	88	4	173
2017	Visible minority	37	42	8	8	2	4	82	10	64
2017	Non-visible minority	48	38	6	6	1	2	87	7	204

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	53	32	12	0	0	2	0	87	0	56
2019	Non-visible minority	52	33	7	6	1	1	1	87	7	192
2018	Visible minority	46	36	12	6	0	0	0	82	6	50
2018	Non-visible minority	50	35	10	2	2	1	0	86	4	173
2017	Visible minority	43	34	9	9	1	4	0	80	11	65
2017	Non-visible minority	42	37	9	8	3	0	0	79	12	205

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	15	85	56
2019	Non-visible minority	8	92	191
2017	Visible minority	15	85	65
2017	Non-visible minority	15	85	204
2014	Non-visible minority	12	88	209

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	55	20	7	6	5	5	2	60	40	56
2019	Non-visible minority	57	29	7	2	3	2	1	59	41	193
2018	Visible minority	62	22	8	0	0	8	0	68	32	50
2018	Non-visible minority	64	24	5	4	3	1	1	64	36	173
2017	Visible minority	55	16	12	3	6	7	1	60	40	65
2017	Non-visible minority	51	29	8	2	3	6	0	55	45	204

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	42	58	21
2019	Non-visible minority	31	69	78

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Visible minority	70	30	20
2019	Non-visible minority	80	20	76
2018	Visible minority	61	39	15
2018	Non-visible minority	72	28	62

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	57	24	19	0	0	0	0	81	0	21
2019	Non-visible minority	66	13	5	4	3	0	9	87	7	78
2018	Visible minority	53	19	21	0	0	0	7	78	0	15
2018	Non-visible minority	69	19	3	5	2	0	2	90	7	62
2017	Visible minority	49	28	5	5	0	4	8	88	6	23
2017	Non-visible minority	67	16	4	0	0	1	12	95	0	88

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	19	9	14	10	24	0	24	38	44	21
2019	Non-visible minority	21	2	21	4	12	3	37	39	26	78
2018	Visible minority	6	14	21	13	12	7	26	30	39	15
2018	Non-visible minority	17	9	11	10	16	6	31	41	41	62
2017	Visible minority	13	9	17	8	14	8	31	37	36	23
2017	Non-visible minority	6	6	15	7	9	8	49	27	38	88

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Visible minority	60	12	9	7	5	4	2	77	13	56
2019	Non-visible minority	66	13	7	6	3	0	6	84	9	192
2018	Visible minority	63	8	4	4	4	4	12	85	10	50
2018	Non-visible minority	68	12	7	1	4	1	7	87	6	173

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Western Economic Diversification Canada by Question 110. Are you a member of a visible minority group?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Question 55. Please indicate your reason for leaving.

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment