2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 99. What are the language requirements of your position?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 41 5 13 2 0 0 80 15 111
2019 Unilingual English 35 56 0 4 4 0 0 91 9 21
2017 Bilingual 24 56 6 12 3 0 0 80 14 112
2017 Unilingual English 41 20 6 15 17 0 0 62 32 18
2014 Bilingual 43 44 4 7 2 1 0 87 9 136
2014 Unilingual English 40 35 0 16 9 0 0 75 25 31
2011 Bilingual 42 46 2 7 1 1 0 89 9 133
2011 Unilingual English 27 50 8 15 0 0 0 77 15 28
2011 Either English or French 39 38 10 13 0 0 0 78 13 10
2008 Bilingual 42 40 3 11 2 0 1 83 14 122
2008 Unilingual English 25 64 0 11 0 0 0 89 11 28

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 23 4 4 3 0 0 89 7 109
2019 Unilingual English 91 9 0 0 0 0 0 100 0 21
2017 Bilingual 61 26 3 8 2 0 0 86 11 112
2017 Unilingual English 82 11 0 7 0 0 0 93 7 18
2014 Bilingual 62 19 10 7 2 1 0 81 9 136
2014 Unilingual English 83 12 0 0 0 0 4 100 0 31
2011 Bilingual 59 22 8 7 2 1 1 82 10 133
2011 Unilingual English 84 16 0 0 0 0 0 100 0 28
2011 Either English or French 68 22 10 0 0 0 0 90 0 10
2008 Bilingual 57 20 6 12 4 0 1 78 17 122
2008 Unilingual English 86 14 0 0 0 0 0 100 0 28

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 50 39 5 5 1 0 0 89 6 111
2019 Unilingual English 62 23 0 14 0 0 0 86 14 21
2017 Bilingual 49 42 1 6 2 0 0 91 8 112
2017 Unilingual English 57 20 6 5 12 0 0 77 17 18
2014 Bilingual 52 39 2 4 2 1 0 92 6 136
2014 Unilingual English 59 25 3 10 3 0 0 84 13 31
2011 Bilingual 59 26 8 4 3 1 0 86 7 134
2011 Unilingual English 59 26 0 16 0 0 0 84 16 28
2011 Either English or French 68 20 0 0 13 0 0 87 13 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 40 6 8 2 0 0 84 9 111
2019 Unilingual English 53 38 0 9 0 0 0 91 9 21
2017 Bilingual 38 39 15 6 3 0 0 77 8 112
2017 Unilingual English 46 32 7 10 5 0 0 78 15 18
2014 Bilingual 51 33 7 5 3 1 0 85 8 136
2014 Unilingual English 41 39 9 6 0 0 4 84 7 31
2011 Bilingual 44 37 7 6 1 1 3 85 8 134
2011 Unilingual English 51 36 4 8 0 0 0 87 8 28
2011 Either English or French 29 22 29 10 0 0 10 57 11 10
2008 Bilingual 36 39 8 10 4 2 2 77 14 122
2008 Unilingual English 25 46 11 18 0 0 0 71 18 28

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 37 7 2 1 0 0 90 2 108
2019 Unilingual English 63 22 4 10 0 0 0 86 10 21
2017 Bilingual 57 35 4 2 2 0 0 93 3 112
2017 Unilingual English 56 23 11 0 10 0 0 79 10 18
2014 Bilingual 59 32 3 5 0 1 0 92 5 136
2014 Unilingual English 64 23 3 6 3 0 0 88 10 31

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 66 22 5 3 3 0 2 90 5 110
2019 Unilingual English 68 19 4 9 0 0 0 87 9 21
2017 Bilingual 56 24 12 7 0 0 1 81 7 111
2017 Unilingual English 73 5 7 10 5 0 0 78 15 18
2014 Bilingual 62 22 5 8 2 1 0 85 10 136
2014 Unilingual English 66 24 3 0 6 0 0 90 6 31
2011 Bilingual 57 28 3 8 1 1 1 87 10 133
2011 Unilingual English 71 19 3 7 0 0 0 90 7 28
2011 Either English or French 52 39 10 0 0 0 0 90 0 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 33 9 3 2 0 0 86 4 111
2019 Unilingual English 68 23 0 9 0 0 0 91 9 21
2017 Bilingual 42 44 6 3 5 0 0 86 8 112
2017 Unilingual English 63 15 15 0 7 0 0 78 7 18
2014 Bilingual 52 34 6 8 0 0 0 86 8 136
2014 Unilingual English 60 26 11 0 3 0 0 86 3 31
2011 Bilingual 60 25 8 4 3 1 0 86 7 134
2011 Unilingual English 70 26 4 0 0 0 0 96 0 28
2011 Either English or French 39 48 0 0 13 0 0 87 13 10
2008 Bilingual 50 34 10 3 2 0 0 84 6 122
2008 Unilingual English 43 54 0 4 0 0 0 96 4 28

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 35 13 7 2 0 0 79 8 111
2019 Unilingual English 54 22 10 9 4 0 0 77 13 21
2017 Bilingual 39 41 10 7 2 0 2 81 8 112
2017 Unilingual English 47 15 16 12 10 0 0 62 22 18
2014 Bilingual 48 32 11 5 4 0 0 80 9 136
2014 Unilingual English 39 28 10 17 6 0 0 67 23 31
2011 Bilingual 43 37 9 6 4 1 1 80 10 134
2011 Unilingual English 41 44 4 3 7 0 0 85 10 28
2011 Either English or French 52 29 10 10 0 0 0 81 10 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 41 12 6 3 0 0 80 9 111
2019 Unilingual English 59 28 4 9 0 0 0 87 9 21
2017 Bilingual 34 41 11 6 5 0 2 77 11 112
2017 Unilingual English 57 18 5 15 5 0 0 75 20 18

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 32 5 1 3 0 0 91 3 111
2019 Unilingual English 69 27 4 0 0 0 0 96 0 21
2017 Bilingual 51 37 6 4 2 0 0 87 6 112
2017 Unilingual English 51 29 5 15 0 0 0 80 15 18
2014 Bilingual 54 33 10 1 1 0 0 87 2 136
2014 Unilingual English 69 28 0 3 0 0 0 97 3 31
2011 Bilingual 63 27 7 2 1 1 0 90 3 134
2011 Unilingual English 62 38 0 0 0 0 0 100 0 28
2011 Either English or French 68 32 0 0 0 0 0 100 0 10
2008 Bilingual 58 31 4 3 2 2 0 91 5 122
2008 Unilingual English 57 36 4 4 0 0 0 93 4 28

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 31 7 4 4 0 0 85 7 111
2019 Unilingual English 59 22 14 0 4 0 0 81 4 21
2017 Bilingual 42 34 13 7 4 0 0 76 11 111
2017 Unilingual English 46 21 11 5 17 0 0 67 22 18

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 27 5 1 2 0 0 92 3 109
2019 Unilingual English 77 14 9 0 0 0 0 91 0 21
2017 Bilingual 59 29 7 4 1 0 0 89 4 112
2017 Unilingual English 56 32 5 0 7 0 0 88 7 18
2014 Bilingual 68 24 5 3 0 0 0 92 3 136
2014 Unilingual English 80 14 0 6 0 0 0 94 6 31
2011 Bilingual 68 23 6 2 0 1 0 92 2 134
2011 Unilingual English 84 16 0 0 0 0 0 100 0 28
2011 Either English or French 58 29 13 0 0 0 0 87 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 39 6 6 2 0 0 85 9 109
2019 Unilingual English 54 32 5 9 0 0 0 86 9 21
2017 Bilingual 39 41 11 6 3 0 0 80 10 112
2017 Unilingual English 41 26 6 15 12 0 0 67 27 18
2014 Bilingual 45 33 15 3 5 0 0 78 8 136
2014 Unilingual English 44 28 12 10 3 4 0 74 13 31
2011 Bilingual 50 31 7 8 2 1 1 82 11 133
2011 Unilingual English 60 32 4 0 4 0 0 93 4 28
2011 Either English or French 29 51 10 10 0 0 0 80 10 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 33 10 1 2 0 0 87 3 111
2019 Unilingual English 59 32 4 4 0 0 0 91 4 21
2017 Bilingual 41 43 8 3 4 0 2 85 7 112
2017 Unilingual English 47 31 0 10 12 0 0 78 22 18
2014 Bilingual 52 29 12 4 4 0 0 81 8 136
2014 Unilingual English 44 18 13 14 6 4 0 65 21 31

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 37 11 3 3 0 0 84 5 111
2019 Unilingual English 54 32 9 4 0 0 0 87 4 21
2017 Bilingual 35 45 12 5 3 0 0 80 8 112
2017 Unilingual English 41 27 17 10 5 0 0 68 15 18
2014 Bilingual 49 40 6 5 1 0 0 89 5 135
2014 Unilingual English 61 19 6 3 6 4 0 83 10 31
2011 Bilingual 51 31 9 5 2 1 1 83 8 133
2011 Unilingual English 70 23 4 3 0 0 0 93 3 28
2011 Either English or French 39 38 0 0 0 13 10 100 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 41 5 2 2 0 0 91 3 111
2019 Unilingual English 68 23 4 4 0 0 0 91 4 21
2017 Bilingual 48 38 7 4 2 1 0 87 7 111
2017 Unilingual English 63 10 10 5 12 0 0 73 17 18
2014 Bilingual 57 29 9 4 1 0 0 86 6 136
2014 Unilingual English 78 16 3 3 0 0 0 94 3 31
2011 Bilingual 58 30 7 4 1 1 0 88 4 134
2011 Unilingual English 70 30 0 0 0 0 0 100 0 28
2011 Either English or French 48 39 0 13 0 0 0 87 13 10
2008 Bilingual 51 39 6 2 2 0 0 90 4 122
2008 Unilingual English 54 39 0 7 0 0 0 93 7 28

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 29 16 9 6 0 0 69 15 111
2019 Unilingual English 38 24 23 4 10 0 0 62 14 21
2017 Bilingual 32 41 11 8 6 0 2 75 14 112
2017 Unilingual English 31 12 41 0 10 5 0 46 11 18
2014 Bilingual 46 30 13 5 4 1 1 77 9 136
2014 Unilingual English 49 32 9 6 3 0 0 81 10 31
2011 Bilingual 37 29 21 8 5 1 0 66 13 134
2011 Unilingual English 41 19 26 14 0 0 0 60 14 28
2011 Either English or French 29 32 20 0 19 0 0 61 19 10
2008 Bilingual 29 30 24 12 5 1 0 59 17 122
2008 Unilingual English 32 32 11 21 4 0 0 64 25 28

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 21 35 27 11 0 0 37 27 111
2019 Unilingual English 0 9 47 30 10 4 0 41 9 21
2017 Bilingual 12 30 34 12 8 2 2 21 44 112
2017 Unilingual English 27 29 15 5 23 0 0 28 57 18
2014 Bilingual 1 20 34 26 15 1 2 43 22 135
2014 Unilingual English 6 6 37 23 27 0 0 50 13 31
2011 Bilingual 7 18 29 32 12 2 2 45 26 133
2011 Unilingual English 0 22 25 14 28 0 12 47 25 28
2011 Either English or French 0 48 32 0 0 10 10 0 60 10
2008 Bilingual 5 28 40 16 7 2 2 24 34 121
2008 Unilingual English 7 21 36 25 11 0 0 36 29 28

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 3 12 28 31 25 0 1 57 15 111
2019 Unilingual English 0 10 20 40 26 5 0 69 10 20
2017 Bilingual 10 13 28 27 17 1 5 46 24 112
2017 Unilingual English 15 10 21 30 23 0 0 54 25 18
2014 Bilingual 4 8 21 34 28 1 4 65 13 136
2014 Unilingual English 0 0 15 35 37 4 9 82 0 31
2011 Bilingual 5 10 20 35 22 3 4 62 16 134
2011 Unilingual English 0 0 24 38 32 0 7 75 0 28
2011 Either English or French 0 10 32 19 10 19 10 41 14 10
2008 Bilingual 2 15 34 21 18 4 6 44 19 122
2008 Unilingual English 0 7 36 43 11 0 4 56 7 28

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 16 25 34 18 2 0 53 21 110
2019 Unilingual English 0 5 29 35 27 5 0 65 5 20
2017 Bilingual 6 16 34 27 13 2 3 41 22 112
2017 Unilingual English 12 21 23 28 16 0 0 44 33 18
2014 Bilingual 7 15 28 23 23 1 2 48 23 136
2014 Unilingual English 3 9 19 36 30 0 3 68 13 31
2011 Bilingual 10 10 32 25 19 2 3 45 21 134
2011 Unilingual English 10 18 18 36 14 0 3 52 30 28
2011 Either English or French 0 0 68 13 0 10 10 16 0 10
2008 Bilingual 17 20 29 17 11 2 6 29 39 121
2008 Unilingual English 11 18 46 25 0 0 0 25 29 28

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 2 6 25 39 28 0 1 68 7 111
2019 Unilingual English 0 0 23 34 42 0 0 77 0 21
2017 Bilingual 2 10 34 29 21 0 5 52 12 112
2017 Unilingual English 12 10 18 23 32 5 0 57 23 18
2014 Bilingual 1 7 28 41 21 0 2 63 8 134
2014 Unilingual English 0 10 12 48 26 4 0 77 10 31
2011 Bilingual 5 11 26 32 22 2 2 56 17 134
2011 Unilingual English 7 0 30 32 24 0 8 60 7 28
2011 Either English or French 0 0 29 10 42 10 10 64 0 10
2008 Bilingual 7 17 30 27 15 2 2 44 26 122
2008 Unilingual English 4 11 32 50 4 0 0 54 14 28

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 15 19 25 23 16 0 3 40 34 111
2019 Unilingual English 4 10 42 19 20 4 0 41 15 21
2017 Bilingual 15 30 26 9 16 1 2 26 47 112
2017 Unilingual English 40 10 10 29 11 0 0 40 50 18
2014 Bilingual 7 21 31 24 13 1 3 39 29 136
2014 Unilingual English 6 10 25 22 34 0 3 58 17 31
2011 Bilingual 12 26 24 19 14 2 3 34 41 134
2011 Unilingual English 11 10 25 39 7 0 7 50 23 28
2011 Either English or French 0 19 19 0 32 10 20 45 27 10
2008 Bilingual 13 30 25 19 9 2 2 29 45 122
2008 Unilingual English 15 22 19 33 7 4 0 42 38 27

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 8 30 30 25 2 0 56 13 111
2019 Unilingual English 5 19 10 29 33 4 0 65 25 21
2017 Bilingual 7 15 20 31 20 3 5 55 23 111
2017 Unilingual English 5 15 21 32 27 0 0 59 20 18
2014 Bilingual 2 9 18 34 30 3 4 68 12 136
2014 Unilingual English 0 0 9 38 47 3 3 90 0 31
2011 Bilingual 5 14 22 29 23 3 3 56 21 134
2011 Unilingual English 0 8 10 43 24 4 11 79 9 28
2011 Either English or French 0 10 10 19 22 19 20 68 16 10
2008 Bilingual 5 23 33 21 11 7 0 35 30 122
2008 Unilingual English 4 7 30 52 4 4 0 58 12 27

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 5 13 37 25 18 2 0 44 18 111
2019 Unilingual English 4 0 41 25 30 0 0 55 4 21
2017 Bilingual 2 17 31 28 18 1 3 47 20 112
2017 Unilingual English 17 20 37 12 13 0 0 25 37 18
2014 Bilingual 7 10 32 31 18 1 1 50 17 136
2014 Unilingual English 3 9 26 35 24 0 3 61 13 31

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 10 21 35 20 14 0 0 35 31 111
2019 Unilingual English 9 19 28 14 30 0 0 44 28 21
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 19 4 4 2 0 1 90 6 111
2019 Unilingual English 95 5 0 0 0 0 0 100 0 21
2017 Bilingual 69 20 3 7 2 0 0 89 8 112
2017 Unilingual English 71 22 0 7 0 0 0 93 7 18
2014 Bilingual 70 15 4 7 2 1 1 87 9 136
2014 Unilingual English 90 10 0 0 0 0 0 100 0 31
2011 Bilingual 69 21 4 5 1 1 0 90 6 133
2011 Unilingual English 92 4 0 0 0 0 4 100 0 28
2011 Either English or French 71 19 0 10 0 0 0 90 10 10
2008 Bilingual 77 12 2 5 3 0 1 90 8 122
2008 Unilingual English 93 4 4 0 0 0 0 96 0 28

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 29 13 9 2 4 4 73 12 111
2019 Unilingual English 49 23 0 23 0 4 0 75 25 21
2017 Bilingual 27 25 18 16 5 7 2 57 23 112
2017 Unilingual English 46 22 12 10 10 0 0 68 20 18
2014 Bilingual 39 28 12 5 8 4 3 73 14 136
2014 Unilingual English 52 19 10 6 10 0 3 73 17 31

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 54 34 3 6 2 1 0 89 8 111
2019 Unilingual English 63 28 5 0 4 0 0 91 4 21
2017 Bilingual 48 31 9 8 3 1 0 79 12 112
2017 Unilingual English 41 25 12 5 17 0 0 66 22 18
2014 Bilingual 59 25 4 5 5 2 1 86 10 136
2014 Unilingual English 48 30 3 16 3 0 0 78 19 31

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 25 4 3 1 0 0 93 4 109
2019 Unilingual English 58 28 0 14 0 0 0 86 14 21
2017 Bilingual 46 43 8 3 1 0 0 89 4 111
2017 Unilingual English 51 32 7 0 10 0 0 83 10 18
2014 Bilingual 60 33 4 3 1 0 0 92 4 136
2014 Unilingual English 55 38 0 6 0 0 0 94 6 31

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 34 3 3 1 1 0 93 4 111
2019 Unilingual English 73 23 0 0 4 0 0 96 4 21
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 63 22 9 3 1 1 1 87 4 111
2019 Unilingual English 71 20 4 0 0 0 5 95 0 21

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 37 8 3 0 0 0 90 3 111
2019 Unilingual English 62 24 9 4 0 0 0 86 4 21
2017 Bilingual 48 31 11 4 4 0 2 81 8 112
2017 Unilingual English 47 43 0 0 10 0 0 90 10 18
2014 Bilingual 57 21 11 8 3 1 0 78 11 136
2014 Unilingual English 55 15 14 6 10 0 0 70 16 31
2011 Bilingual 49 33 7 8 2 1 1 83 11 134
2011 Unilingual English 71 22 3 3 0 0 0 93 3 28
2011 Either English or French 32 48 0 0 10 0 10 89 11 10
2008 Bilingual 54 26 12 4 1 2 1 82 5 122
2008 Unilingual English 54 25 4 18 0 0 0 79 18 28

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 35 7 1 1 1 0 91 2 110
2019 Unilingual English 71 19 10 0 0 0 0 90 0 21
2017 Bilingual 51 29 14 1 2 1 3 83 3 112
2017 Unilingual English 62 23 0 5 10 0 0 85 15 18
2014 Bilingual 60 22 9 7 1 1 0 83 8 136
2014 Unilingual English 49 32 9 3 6 0 0 81 10 31
2011 Bilingual 59 22 7 5 4 2 1 84 9 134
2011 Unilingual English 83 14 0 3 0 0 0 97 3 28
2011 Either English or French 51 29 0 0 10 0 10 89 11 10
2008 Bilingual 60 24 9 2 1 2 2 87 3 122
2008 Unilingual English 39 36 7 11 0 4 4 81 12 28

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 57 31 9 3 0 0 0 88 3 110
2019 Unilingual English 68 18 10 4 0 0 0 86 4 21
2017 Bilingual 46 37 7 6 2 1 1 85 8 111
2017 Unilingual English 52 21 12 5 10 0 0 73 15 18
2014 Bilingual 56 32 7 2 2 1 0 89 4 136
2014 Unilingual English 45 29 11 13 3 0 0 74 16 31
2011 Bilingual 56 25 6 6 6 1 1 82 12 134
2011 Unilingual English 61 35 3 0 0 0 0 97 0 28
2011 Either English or French 32 39 10 0 10 0 10 79 11 10
2008 Bilingual 58 28 8 3 1 1 1 88 4 122
2008 Unilingual English 29 54 7 7 4 0 0 82 11 28

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 82 13 2 3 0 0 0 95 3 111
2019 Unilingual English 96 4 0 0 0 0 0 100 0 21
2017 Bilingual 78 16 1 1 0 0 4 98 1 111
2017 Unilingual English 89 6 5 0 0 0 0 95 0 18
2014 Bilingual 86 9 1 2 2 0 0 95 4 136
2014 Unilingual English 94 3 0 3 0 0 0 97 3 31
2011 Bilingual 85 9 1 4 0 1 0 95 4 134
2011 Unilingual English 96 4 0 0 0 0 0 100 0 28
2011 Either English or French 51 29 0 0 10 0 10 89 11 10
2008 Bilingual 82 11 1 4 0 1 1 95 4 122
2008 Unilingual English 100 0 0 0 0 0 0 100 0 28

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 19 6 4 0 0 1 90 4 110
2019 Unilingual English 67 19 5 0 0 5 5 95 0 21
2017 Bilingual 69 17 5 3 2 0 3 90 6 111
2017 Unilingual English 77 5 7 5 0 0 6 87 5 18
2014 Bilingual 69 18 5 3 1 1 1 90 5 136
2014 Unilingual English 54 28 11 3 0 0 3 85 3 31
2011 Bilingual 52 25 11 6 4 3 1 79 10 134
2011 Unilingual English 61 26 11 0 0 3 0 89 0 28
2011 Either English or French 52 19 10 10 0 0 10 79 11 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 25 6 0 0 0 0 94 0 111
2019 Unilingual English 77 23 0 0 0 0 0 100 0 21
2017 Bilingual 67 17 9 5 1 0 2 86 5 111
2017 Unilingual English 52 33 10 0 5 0 0 85 5 18

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 27 9 3 0 0 0 88 3 111
2019 Unilingual English 77 23 0 0 0 0 0 100 0 21
2017 Bilingual 59 21 11 5 3 0 2 81 7 111
2017 Unilingual English 57 28 5 0 10 0 0 85 10 18
2014 Bilingual 63 22 6 4 2 1 0 87 7 136
2014 Unilingual English 58 20 10 6 6 0 0 78 13 31

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 53 10 2 3 3 0 84 6 34
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 47 30 10 8 4 2 0 78 12 111
2019 Unilingual English 54 9 19 13 0 4 0 66 14 21
2017 Bilingual 30 38 17 10 2 4 0 71 12 112
2017 Unilingual English 52 15 11 0 17 5 0 70 18 18
2014 Bilingual 46 33 10 5 4 1 0 81 10 136
2014 Unilingual English 51 22 10 3 6 7 0 79 10 31
2011 Bilingual 43 34 12 5 3 4 0 79 9 133
2011 Unilingual English 41 48 3 7 0 0 0 90 7 28
2011 Either English or French 39 61 0 0 0 0 0 100 0 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 40 34 11 13 2 1 0 75 15 108
2019 Unilingual English 50 9 18 10 9 4 0 61 20 21
2017 Bilingual 24 37 18 15 6 1 0 61 20 112
2017 Unilingual English 41 15 16 5 22 0 0 57 27 18
2014 Bilingual 43 34 10 8 4 1 0 78 12 136
2014 Unilingual English 53 28 3 12 0 4 0 84 13 31
2011 Bilingual 42 32 13 9 3 1 0 75 12 134
2011 Unilingual English 45 45 7 3 0 0 0 90 3 28
2011 Either English or French 39 51 0 10 0 0 0 90 10 10
2008 Bilingual 39 32 10 10 8 2 0 72 18 122
2008 Unilingual English 18 32 21 25 4 0 0 50 29 28

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 35 18 12 4 4 0 65 16 111
2019 Unilingual English 26 37 14 14 4 4 0 66 20 21
2017 Bilingual 15 38 15 22 5 6 0 55 28 112
2017 Unilingual English 20 21 10 25 17 6 0 44 45 18
2014 Bilingual 29 41 13 11 4 3 0 72 15 136
2014 Unilingual English 46 19 15 13 0 7 0 70 14 31
2011 Bilingual 25 47 12 7 3 5 0 76 11 133
2011 Unilingual English 21 58 7 7 4 3 0 81 12 28
2011 Either English or French 29 48 0 13 0 10 0 86 14 10
2008 Bilingual 20 43 18 9 7 4 0 65 16 122
2008 Unilingual English 14 36 18 21 4 7 0 54 27 28

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 28 17 17 6 2 0 59 24 111
2019 Unilingual English 31 42 14 4 4 4 0 76 9 21
2017 Bilingual 17 41 16 19 5 3 0 59 25 111
2017 Unilingual English 19 28 10 20 22 0 0 47 42 18
2014 Bilingual 34 41 12 8 4 1 0 76 12 136
2014 Unilingual English 32 42 20 3 3 0 0 74 6 31
2011 Bilingual 25 49 9 12 4 1 0 75 16 133
2011 Unilingual English 24 50 11 15 0 0 0 74 15 28
2011 Either English or French 19 39 10 10 13 10 0 65 25 10
2008 Bilingual 26 44 11 15 3 1 0 71 18 122
2008 Unilingual English 11 43 0 36 7 4 0 56 44 28

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 33 9 2 1 0 0 88 3 111
2019 Unilingual English 76 19 5 0 0 0 0 95 0 21
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 44 6 9 0 0 0 85 9 110
2019 Unilingual English 40 42 0 10 4 4 0 85 15 21
2017 Bilingual 29 49 13 8 1 0 0 78 9 112
2017 Unilingual English 41 22 5 17 15 0 0 63 32 18
2014 Bilingual 56 32 10 0 1 0 0 89 1 136
2014 Unilingual English 52 28 17 0 3 0 0 80 3 31
2011 Bilingual 45 40 4 8 2 1 0 86 10 133
2011 Unilingual English 42 36 10 12 0 0 0 78 12 28
2011 Either English or French 19 58 0 22 0 0 0 78 22 10

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 29 14 19 4 3 0 61 24 110
2019 Unilingual English 31 37 14 14 0 4 0 71 14 21

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 46 32 8 10 0 0 3 81 11 109
2019 Unilingual English 63 28 0 4 0 5 0 95 5 21
2017 Bilingual 41 32 14 9 2 1 1 74 11 112
2017 Unilingual English 51 27 5 12 5 0 0 78 17 18
2014 Bilingual 58 26 11 2 1 1 1 85 4 136
2014 Unilingual English 65 19 3 6 0 7 0 90 7 31
2011 Bilingual 47 28 9 8 5 2 1 78 13 133
2011 Unilingual English 61 32 0 7 0 0 0 93 7 28
2011 Either English or French 42 38 10 0 0 0 10 89 0 10
2008 Bilingual 43 34 4 11 3 2 1 81 15 122
2008 Unilingual English 25 43 11 11 7 4 0 70 19 28

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 44 39 11 3 1 1 1 85 4 111
2019 Unilingual English 54 27 4 10 0 4 0 85 10 21

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 30 24 15 10 8 10 4 63 20 111
2019 Unilingual English 35 36 5 10 0 14 0 83 12 21
2017 Bilingual 22 23 23 9 4 15 3 56 16 112
2017 Unilingual English 28 25 18 5 17 6 0 57 24 18
2014 Bilingual 26 32 11 13 8 8 1 65 23 136
2014 Unilingual English 40 16 9 12 6 7 9 67 22 31
2011 Bilingual 30 17 21 10 6 8 7 56 19 134
2011 Unilingual English 35 36 7 8 3 10 0 79 13 28
2011 Either English or French 29 51 20 0 0 0 0 80 0 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 36 17 12 6 1 1 65 18 111
2019 Unilingual English 36 14 23 10 9 9 0 54 21 21
2017 Bilingual 30 41 12 11 3 2 0 73 15 110
2017 Unilingual English 23 28 16 12 20 0 0 52 32 18
2014 Bilingual 38 36 11 6 3 4 1 79 10 136
2014 Unilingual English 40 35 10 6 10 0 0 75 16 31
2011 Bilingual 36 38 13 7 2 2 2 77 9 134
2011 Unilingual English 31 39 15 8 7 0 0 70 15 28
2011 Either English or French 29 58 0 13 0 0 0 87 13 10
2008 Bilingual 34 41 7 10 7 2 0 76 18 122
2008 Unilingual English 7 36 14 29 14 0 0 43 43 28

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 25 28 16 16 13 1 2 54 30 110
2019 Unilingual English 20 14 15 28 9 9 5 39 43 21
2017 Bilingual 10 29 18 16 16 6 5 45 36 112
2017 Unilingual English 13 17 28 16 25 0 0 30 41 18
2014 Bilingual 19 22 17 20 16 5 1 43 38 136
2014 Unilingual English 24 16 17 27 16 0 0 40 43 31
2011 Bilingual 20 21 16 21 14 2 7 45 38 134
2011 Unilingual English 24 11 26 10 26 3 0 36 37 28
2011 Either English or French 19 29 20 22 0 0 10 53 25 10
2008 Bilingual 11 22 18 23 17 5 4 36 44 122
2008 Unilingual English 0 25 14 25 36 0 0 25 61 28

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 61 21 10 4 0 0 4 85 4 110
2019 Unilingual English 53 32 0 4 4 0 5 90 10 21

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 71 7 4 3 1 2 13 91 4 110
2019 Unilingual English 34 13 20 0 22 0 10 53 25 21

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 67 14 7 8 0 1 3 84 9 109
2019 Unilingual English 38 23 10 14 0 9 5 72 17 21

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 19 8 6 2 1 5 83 8 111
2019 Unilingual English 30 13 23 14 4 9 5 51 22 21

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 13 5 6 4 4 3 83 11 110
2019 Unilingual English 58 10 4 9 4 4 10 79 16 21

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 12 3 1 2 2 5 94 3 111
2019 Unilingual English 86 4 0 0 0 0 10 100 0 21

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 84 7 1 1 1 2 5 97 2 110
2019 Unilingual English 80 5 5 0 4 0 5 90 5 21

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 86 4 2 0 0 1 7 98 0 110
2019 Unilingual English 95 0 0 0 0 0 5 100 0 21

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 47 13 4 1 2 0 82 5 109
2019 Unilingual English 39 48 4 4 0 5 0 91 5 21
2017 Bilingual 28 43 14 10 4 3 0 72 14 112
2017 Unilingual English 36 20 10 28 5 0 0 57 33 18

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 33 3 3 0 1 0 94 3 108
2019 Unilingual English 71 25 0 5 0 0 0 95 5 20
2017 Bilingual 59 33 5 2 1 0 0 92 2 111
2017 Unilingual English 68 10 0 12 5 5 0 82 18 18
2014 Bilingual 70 23 4 3 0 1 0 94 3 136
2014 Unilingual English 71 22 0 3 3 0 0 94 6 31
2011 Bilingual 63 28 5 2 0 2 0 93 2 133
2011 Unilingual English 63 33 0 4 0 0 0 96 4 28
2011 Either English or French 29 51 10 0 0 10 0 89 0 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 30 6 2 2 1 1 89 5 109
2019 Unilingual English 68 13 0 0 10 9 0 89 11 21
2017 Bilingual 60 27 5 4 2 2 0 89 6 112
2017 Unilingual English 52 38 0 5 5 0 0 90 10 18
2014 Bilingual 71 20 4 3 0 2 0 93 3 136
2014 Unilingual English 81 16 0 0 3 0 0 97 3 31

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 70 24 3 2 0 1 0 95 2 110
2019 Unilingual English 68 23 4 4 0 0 0 91 4 21
2017 Bilingual 61 33 4 0 2 0 0 94 2 112
2017 Unilingual English 67 16 0 12 5 0 0 83 17 18
2014 Bilingual 70 24 4 1 1 1 0 94 2 136
2014 Unilingual English 69 18 6 3 3 0 0 87 6 31
2011 Bilingual 63 28 4 4 1 1 0 92 4 132
2011 Unilingual English 70 26 3 0 0 0 0 97 0 28
2011 Either English or French 52 48 0 0 0 0 0 100 0 10
2008 Bilingual 58 32 4 2 3 0 0 90 6 121
2008 Unilingual English 46 43 7 4 0 0 0 89 4 28

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 60 24 12 3 1 0 0 84 4 110
2019 Unilingual English 59 18 9 14 0 0 0 77 14 21
2017 Bilingual 49 28 16 3 3 1 0 77 7 112
2017 Unilingual English 57 11 10 10 12 0 0 68 22 18
2014 Bilingual 62 25 7 4 1 1 0 88 5 136
2014 Unilingual English 68 16 6 9 0 0 0 84 9 31
2011 Bilingual 62 22 11 3 1 1 0 85 4 134
2011 Unilingual English 63 21 15 0 0 0 0 85 0 28
2011 Either English or French 39 51 10 0 0 0 0 90 0 10

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 58 29 7 4 2 0 0 87 6 110
2019 Unilingual English 63 23 0 10 4 0 0 86 14 21
2017 Bilingual 48 29 14 6 2 1 0 77 8 112
2017 Unilingual English 52 16 5 10 17 0 0 68 27 18
2014 Bilingual 60 27 9 3 1 1 0 87 4 136
2014 Unilingual English 66 19 0 16 0 0 0 84 16 31
2011 Bilingual 62 23 9 4 1 1 0 85 5 133
2011 Unilingual English 58 30 3 8 0 0 0 88 8 28
2011 Either English or French 39 38 22 0 0 0 0 78 0 10
2008 Bilingual 47 37 8 4 3 1 0 84 7 122
2008 Unilingual English 21 50 18 11 0 0 0 71 11 28

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 51 25 15 5 5 1 0 76 9 111
2019 Unilingual English 63 9 18 10 0 0 0 72 10 21
2017 Bilingual 42 24 15 7 9 3 0 69 16 112
2017 Unilingual English 51 16 11 10 12 0 0 67 22 18
2014 Bilingual 56 17 13 8 3 2 1 75 12 136
2014 Unilingual English 66 9 12 9 0 3 0 78 10 31
2011 Bilingual 55 18 9 9 6 2 1 75 15 134
2011 Unilingual English 59 27 7 4 0 3 0 89 4 28
2011 Either English or French 29 19 42 10 0 0 0 48 10 10
2008 Bilingual 43 25 11 9 7 6 1 72 17 122
2008 Unilingual English 21 39 4 18 0 18 0 74 22 28
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Bilingual 15 42 43 111
2019 Unilingual English 0 56 44 20
2017 Bilingual 31 41 28 110
2017 Unilingual English 15 47 38 18
2014 Bilingual 18 41 41 135
2014 Unilingual English 14 58 28 31
2011 Bilingual 28 41 31 134
2011 Unilingual English 7 63 30 28
2011 Either English or French 22 39 39 10
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 47 5 2 0 0 8 93 2 111
2019 Unilingual English 33 48 0 9 0 5 5 90 10 21

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 24 5 0 1 2 8 93 1 111
2019 Unilingual English 72 13 0 0 0 9 5 100 0 21
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 6 94 111
2019 Either English or French 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 10 90 111

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 33 10 19 4 3 26 5 62 10 110
2019 Unilingual English 28 0 9 10 4 38 11 54 28 21
2017 Bilingual 23 28 15 6 2 21 6 69 11 112
2017 Unilingual English 34 20 0 7 10 23 6 76 24 18
2014 Bilingual 37 17 10 5 5 21 6 74 13 136
2014 Unilingual English 36 6 3 6 6 36 6 73 21 31

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 20 13 5 2 6 1 79 7 110
2019 Unilingual English 40 18 9 10 4 14 5 71 18 21
2017 Bilingual 36 41 10 3 2 7 0 83 6 112
2017 Unilingual English 58 25 0 7 10 0 0 83 17 18
2014 Bilingual 58 26 8 2 3 3 0 87 5 136
2014 Unilingual English 55 22 6 6 6 4 0 80 13 31
2011 Bilingual 60 29 6 1 1 3 0 91 2 133
2011 Unilingual English 75 18 3 0 0 3 0 96 0 28
2011 Either English or French 62 29 10 0 0 0 0 90 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Either English or French 0 100 10

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 12 17 1 3 25 5 70 5 111
2019 Unilingual English 23 4 9 10 0 42 11 60 21 21
2017 Bilingual 36 18 15 1 1 23 7 76 2 112
2017 Unilingual English 40 15 7 7 5 25 0 74 16 18
2014 Bilingual 44 18 10 2 3 19 4 80 7 136
2014 Unilingual English 45 13 3 10 0 20 9 82 14 31

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 56 20 9 2 2 8 4 86 4 111
2019 Unilingual English 59 18 5 10 0 9 0 84 11 21
2017 Bilingual 60 26 6 2 1 4 1 91 3 111
2017 Unilingual English 73 10 0 12 5 0 0 83 17 18
2014 Bilingual 68 20 7 2 2 1 1 90 3 136
2014 Unilingual English 64 22 3 6 0 4 0 90 7 31
2011 Bilingual 76 19 2 1 0 2 0 97 1 134
2011 Unilingual English 83 11 0 3 0 3 0 96 4 28
2011 Either English or French 62 38 0 0 0 0 0 100 0 10
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 32 33 21 6 8 0 1 65 14 110
2019 Unilingual English 43 20 23 4 9 0 0 63 13 21
2017 Bilingual 26 25 14 15 16 1 2 53 32 112
2017 Unilingual English 33 23 22 5 17 0 0 56 22 18

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 27 26 17 9 0 0 48 26 111
2019 Unilingual English 14 38 24 14 9 0 0 52 23 21
2017 Bilingual 13 34 21 19 13 1 0 47 32 111
2017 Unilingual English 11 23 17 29 20 0 0 33 50 18

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 38 32 15 9 5 0 2 71 14 110
2019 Unilingual English 47 24 24 4 0 0 0 71 4 21
2017 Bilingual 25 29 23 17 3 2 1 56 20 112
2017 Unilingual English 31 29 17 17 5 0 0 60 22 18

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 20 19 25 25 11 1 0 40 36 110
2019 Unilingual English 24 23 35 14 4 0 0 47 18 21
2017 Bilingual 14 19 24 26 16 1 0 34 42 112
2017 Unilingual English 6 10 53 11 20 0 0 16 31 18

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 53 22 8 8 4 1 4 80 12 111
2019 Unilingual English 56 20 20 4 0 0 0 76 4 21
2017 Bilingual 37 27 15 9 2 1 11 72 11 111
2017 Unilingual English 62 13 12 7 5 0 0 75 12 18

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 33 18 7 2 1 0 73 9 111
2019 Unilingual English 34 35 16 10 5 0 0 70 14 20
2017 Bilingual 27 30 27 9 3 1 3 60 12 112
2017 Unilingual English 32 41 12 5 10 0 0 73 15 18

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 41 36 14 6 1 1 1 78 7 111
2019 Unilingual English 45 32 14 4 0 4 0 81 5 21
2017 Bilingual 27 29 22 13 3 1 4 60 17 112
2017 Unilingual English 34 34 10 10 12 0 0 68 22 18

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 28 35 27 6 3 0 1 63 9 111
2019 Unilingual English 29 51 15 5 0 0 0 80 5 20
2017 Bilingual 21 29 22 17 9 0 2 51 27 112
2017 Unilingual English 18 37 12 15 17 0 0 55 32 18

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 45 28 17 7 2 0 1 73 9 111
2019 Unilingual English 52 24 14 4 4 0 0 77 9 21
2017 Bilingual 31 30 19 9 8 0 3 63 18 112
2017 Unilingual English 36 26 10 10 17 0 0 63 27 18

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 59 24 8 5 4 0 1 83 8 111
2019 Unilingual English 75 9 10 0 5 0 0 85 5 20

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 34 15 5 2 0 1 78 7 111
2019 Unilingual English 75 10 10 0 5 0 0 85 5 19
2017 Bilingual 39 25 24 8 2 0 2 66 10 112
2017 Unilingual English 41 37 0 7 10 5 0 82 18 18

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 72 14 8 4 1 0 1 87 5 111
2019 Unilingual English 63 28 9 0 0 0 0 91 0 21
2017 Bilingual 61 21 12 2 0 1 2 85 3 112
2017 Unilingual English 63 32 5 0 0 0 0 95 0 18

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 80 13 1 1 1 0 4 97 2 110
2019 Unilingual English 90 5 5 0 0 0 0 95 0 21
2017 Bilingual 79 10 6 0 1 0 5 93 1 112
2017 Unilingual English 83 0 7 5 5 0 0 83 10 18

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 89 5 2 1 2 0 2 95 3 111
2019 Unilingual English 81 4 0 5 9 0 0 86 14 21
2017 Bilingual 49 27 16 4 1 0 3 78 5 112
2017 Unilingual English 46 42 7 5 0 0 0 88 5 18

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 69 20 8 2 0 0 1 89 2 110
2019 Unilingual English 68 23 0 4 4 0 0 91 9 21
2017 Bilingual 67 21 4 2 2 1 4 93 4 111
2017 Unilingual English 75 15 0 5 5 0 0 90 10 18

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 75 12 9 2 2 0 1 87 4 110
2019 Unilingual English 59 28 9 0 4 0 0 87 4 21
2017 Bilingual 59 15 3 2 0 0 22 94 2 112
2017 Unilingual English 61 5 0 0 0 0 34 100 0 18

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 73 6 6 2 0 0 13 91 2 110
2019 Unilingual English 64 0 4 0 0 0 32 93 0 21
2017 Bilingual 66 21 4 5 0 0 4 91 5 111
2017 Unilingual English 47 15 20 5 0 0 13 71 6 18

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 68 18 5 3 2 0 4 90 4 111
2019 Unilingual English 50 22 13 0 9 0 5 76 9 21
2017 Bilingual 82 7 4 0 1 0 5 94 2 112
2017 Unilingual English 65 12 11 5 0 0 7 83 5 18

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 87 5 3 0 2 1 3 95 2 111
2019 Unilingual English 72 19 4 0 0 0 5 95 0 21
2017 Bilingual 45 31 16 5 0 0 3 79 5 112
2017 Unilingual English 41 47 5 0 0 0 7 95 0 18

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 62 22 12 1 1 0 2 85 2 110
2019 Unilingual English 56 34 10 0 0 0 0 90 0 21

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 22 40 27 10 1 0 1 62 11 111
2019 Unilingual English 4 47 31 18 0 0 0 51 18 21
2017 Bilingual 4 34 37 18 5 1 0 39 23 112
2017 Unilingual English 11 31 31 22 5 0 0 42 27 18

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 7 11 40 31 10 0 1 41 18 111
2019 Unilingual English 9 20 28 38 5 0 0 43 29 21
2017 Bilingual 6 26 33 27 8 0 0 35 32 112
2017 Unilingual English 17 17 29 25 11 0 0 36 35 18

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 55 34 6 4 0 1 0 90 4 111
2019 Unilingual English 62 18 11 4 0 5 0 84 5 21
2017 Bilingual 34 45 13 7 1 1 0 79 8 111
2017 Unilingual English 57 26 0 0 17 0 0 83 17 18

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 43 36 13 6 2 0 0 79 8 111
2019 Unilingual English 40 32 5 19 0 5 0 75 20 21
2017 Bilingual 28 41 16 12 3 0 0 68 15 111
2017 Unilingual English 45 28 0 17 10 0 0 73 27 18
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 34 66 111
2019 Unilingual English 50 50 21
2017 Bilingual 37 63 112
2017 Unilingual English 58 42 18
2014 Bilingual 34 66 136
2014 Unilingual English 43 57 30

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 95 5 38
2017 Bilingual 91 9 42
2017 Unilingual English 90 10 10
2014 Bilingual 98 2 45
2014 Unilingual English 94 6 13

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 65 23 5 6 0 0 0 89 6 36
2017 Bilingual 76 18 0 3 3 0 0 94 6 39
2014 Bilingual 75 23 2 0 0 0 0 98 0 44
2014 Unilingual English 59 16 8 16 0 0 0 75 16 12
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 29 35 18 7 8 3 0 30 70 111
2019 Unilingual English 43 23 23 0 10 0 0 43 57 21
2017 Bilingual 28 29 21 12 4 6 0 30 70 112
2017 Unilingual English 54 10 17 5 7 6 0 58 42 18

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 49 51 76
2019 Unilingual English 49 51 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Bilingual 62 38 75
2019 Unilingual English 75 25 12

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 39 21 13 16 11 0 1 60 27 76
2019 Unilingual English 35 24 8 16 8 0 10 65 26 12
2017 Bilingual 19 21 10 22 18 2 8 45 44 75

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 12 8 8 7 19 6 40 37 49 76
2019 Unilingual English 10 16 8 0 8 8 51 61 19 12
2017 Bilingual 12 6 6 8 19 3 45 36 52 75

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Bilingual 48 12 13 8 11 0 7 65 21 111
2019 Unilingual English 49 23 0 0 13 0 14 84 16 21
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