2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 98. What is your first official language?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 37 43 3 12 5 0 0 81 17 80
2019 First official language - French 38 46 5 11 0 0 0 84 11 63
2017 First official language - English 31 50 2 13 4 0 0 81 18 62
2017 First official language - French 23 54 9 10 4 0 0 77 14 74
2014 First official language - English 41 44 0 10 4 1 0 85 15 92
2014 First official language - French 45 39 6 6 3 0 0 85 9 81
2011 First official language - English 32 47 7 13 1 1 0 79 14 92
2011 First official language - French 49 45 0 4 1 0 0 95 5 78
2008 First official language - English 36 45 1 14 4 0 0 81 18 85
2008 First official language - French 43 42 4 9 1 0 1 86 11 77

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 90 6 1 0 2 0 0 96 2 79
2019 First official language - French 46 39 6 8 2 0 0 85 9 62
2017 First official language - English 89 9 0 2 0 0 0 98 2 62
2017 First official language - French 46 34 5 12 3 0 0 79 16 74
2014 First official language - English 84 11 1 1 0 1 2 98 1 92
2014 First official language - French 49 24 15 8 4 0 0 73 12 81
2011 First official language - English 78 17 3 0 0 1 0 97 0 92
2011 First official language - French 46 26 11 12 4 0 0 73 16 78
2008 First official language - English 78 13 4 5 1 0 0 91 6 85
2008 First official language - French 48 25 6 14 5 0 1 74 20 77

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 54 32 3 11 1 0 0 85 12 80
2019 First official language - French 49 42 8 1 0 0 0 91 1 63
2017 First official language - English 51 38 2 6 3 0 0 89 9 62
2017 First official language - French 45 45 1 5 4 0 0 90 9 74
2014 First official language - English 59 29 3 7 1 1 0 89 8 92
2014 First official language - French 49 43 1 4 3 0 0 92 7 81
2011 First official language - English 58 20 6 10 4 1 0 80 15 93
2011 First official language - French 60 32 7 0 1 0 0 92 1 78

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 52 28 6 11 2 0 0 81 13 80
2019 First official language - French 34 50 8 6 2 0 0 84 8 63
2018 First official language - English 36 40 6 13 4 1 0 77 17 66
2018 First official language - French 42 41 6 9 0 0 1 85 10 68
2017 First official language - English 41 39 11 8 1 0 0 79 10 62
2017 First official language - French 40 35 17 5 4 0 0 75 8 74
2014 First official language - English 43 40 6 6 2 1 2 86 8 92
2014 First official language - French 56 27 9 4 4 0 0 83 8 81
2011 First official language - English 39 42 7 8 1 1 2 84 9 93
2011 First official language - French 52 28 10 5 1 0 4 83 7 78
2008 First official language - English 31 36 9 18 4 0 2 69 22 85
2008 First official language - French 39 40 9 5 3 3 1 82 8 77

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 60 26 9 4 1 0 0 86 5 78
2019 First official language - French 47 46 7 1 0 0 0 92 1 62
2017 First official language - English 67 24 3 3 3 0 0 91 6 62
2017 First official language - French 52 39 6 0 3 0 0 91 3 74
2014 First official language - English 61 26 4 7 1 1 0 88 8 92
2014 First official language - French 59 35 1 4 0 0 0 95 4 81

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 63 21 7 6 2 0 0 85 9 80
2019 First official language - French 66 25 3 2 2 0 3 94 3 62
2018 First official language - English 61 13 12 12 1 1 0 75 13 67
2018 First official language - French 62 30 0 5 0 2 2 95 5 68
2017 First official language - English 64 23 9 3 1 0 0 87 4 61
2017 First official language - French 54 22 12 10 0 0 1 77 11 74
2014 First official language - English 66 23 5 2 2 1 0 90 5 92
2014 First official language - French 61 22 4 11 3 0 0 83 13 81
2011 First official language - English 58 29 3 9 1 1 0 87 10 92
2011 First official language - French 60 26 4 6 1 1 1 89 8 78

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 59 31 7 2 1 0 0 90 3 80
2019 First official language - French 47 37 10 5 2 0 0 84 6 63
2018 First official language - English 48 41 2 5 4 0 0 89 9 67
2018 First official language - French 46 42 6 3 3 0 0 88 6 68
2017 First official language - English 52 32 10 4 2 0 0 84 6 62
2017 First official language - French 41 43 6 3 7 0 0 84 10 74
2014 First official language - English 63 24 6 5 1 0 0 88 6 92
2014 First official language - French 45 41 7 7 0 0 0 86 7 81
2011 First official language - English 62 26 4 3 3 1 0 89 7 93
2011 First official language - French 58 28 9 2 2 0 0 86 5 78
2008 First official language - English 46 45 4 4 1 0 1 92 5 85
2008 First official language - French 53 29 12 3 4 0 0 82 6 77

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 50 28 13 6 3 0 0 78 10 80
2019 First official language - French 39 40 14 6 0 0 0 79 6 63
2018 First official language - English 48 29 5 10 7 1 0 78 17 67
2018 First official language - French 44 34 12 6 3 0 0 79 9 68
2017 First official language - English 48 36 9 5 3 0 0 84 8 62
2017 First official language - French 37 40 12 7 2 0 2 78 10 74
2014 First official language - English 46 30 11 8 5 0 0 76 13 92
2014 First official language - French 50 30 9 6 5 0 0 80 11 81
2011 First official language - English 41 39 7 7 5 1 0 81 12 93
2011 First official language - French 44 36 10 4 4 0 1 81 8 78

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 43 38 6 10 2 0 0 82 12 80
2019 First official language - French 37 42 14 5 2 0 0 80 6 63
2018 First official language - English 36 35 9 18 0 1 0 73 18 67
2018 First official language - French 37 42 10 9 3 0 0 78 12 68
2017 First official language - English 42 37 3 12 6 0 0 79 18 62
2017 First official language - French 32 44 14 2 4 0 4 79 6 74

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 63 32 5 0 1 0 0 94 1 80
2019 First official language - French 53 35 6 2 3 0 0 89 5 63
2018 First official language - English 64 26 6 2 1 1 0 91 3 67
2018 First official language - French 60 31 7 2 1 0 0 90 3 66
2017 First official language - English 58 27 3 8 4 0 0 85 12 62
2017 First official language - French 47 43 8 2 0 0 0 89 2 74
2014 First official language - English 64 28 5 3 0 0 0 92 3 92
2014 First official language - French 50 37 11 0 1 0 0 88 1 81
2011 First official language - English 65 28 3 1 1 1 0 94 2 93
2011 First official language - French 59 30 8 2 0 0 0 90 2 78
2008 First official language - English 59 35 2 2 0 1 0 95 2 85
2008 First official language - French 61 25 5 5 3 1 0 87 8 77

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 56 24 12 4 5 0 0 80 9 80
2019 First official language - French 48 40 6 3 2 0 0 89 5 63
2018 First official language - English 51 27 10 5 7 0 0 77 12 67
2018 First official language - French 44 42 9 3 1 0 0 87 5 66
2017 First official language - English 54 24 10 6 6 0 0 78 12 62
2017 First official language - French 36 40 13 6 4 0 0 77 11 73

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 70 21 8 0 1 0 0 91 1 77
2019 First official language - French 60 33 4 2 2 0 0 92 3 63
2018 First official language - English 63 30 6 0 1 0 0 93 1 67
2018 First official language - French 61 30 6 2 2 0 0 91 3 66
2017 First official language - English 66 25 4 3 2 0 0 91 5 62
2017 First official language - French 53 34 9 3 1 0 0 87 4 74
2014 First official language - English 74 18 4 4 0 0 0 91 4 92
2014 First official language - French 66 27 4 2 0 0 0 94 2 81
2011 First official language - English 71 20 6 2 0 1 0 92 2 93
2011 First official language - French 69 25 5 1 0 0 0 94 1 78

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 50 35 4 9 2 0 0 85 11 79
2019 First official language - French 38 45 11 5 2 0 0 83 6 62
2018 First official language - English 47 30 6 9 5 3 0 79 15 67
2018 First official language - French 52 38 3 3 3 0 0 91 6 66
2017 First official language - English 52 30 7 7 4 0 0 82 12 62
2017 First official language - French 33 44 13 6 4 0 0 77 10 74
2014 First official language - English 46 32 15 4 2 2 0 78 7 92
2014 First official language - French 44 33 14 4 6 0 0 76 10 81
2011 First official language - English 49 36 6 6 1 1 0 87 7 92
2011 First official language - French 50 28 7 9 4 0 1 80 13 78

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 56 28 9 5 2 0 0 84 7 80
2019 First official language - French 50 39 11 0 0 0 0 89 0 63
2018 First official language - English 46 36 12 3 3 0 0 82 5 66
2018 First official language - French 61 26 5 8 0 0 0 87 8 66
2017 First official language - English 46 43 5 3 3 0 0 89 6 62
2017 First official language - French 38 42 8 4 6 0 2 82 10 74
2014 First official language - English 53 21 13 8 3 2 0 75 12 92
2014 First official language - French 50 30 11 4 6 0 0 80 9 81

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 47 37 11 4 2 0 0 83 6 80
2019 First official language - French 45 39 13 2 2 0 0 84 3 63
2018 First official language - English 48 34 6 9 1 1 0 83 10 67
2018 First official language - French 40 43 9 6 1 0 0 83 8 65
2017 First official language - English 45 32 12 9 3 0 0 76 11 62
2017 First official language - French 31 51 13 1 4 0 0 82 5 74
2014 First official language - English 59 25 9 3 2 2 0 85 6 92
2014 First official language - French 43 47 4 5 1 0 0 90 6 80
2011 First official language - English 53 34 5 4 1 2 0 89 5 93
2011 First official language - French 53 26 11 5 3 0 3 81 8 77

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 54 38 6 1 1 0 0 91 2 80
2019 First official language - French 50 39 6 3 2 0 0 89 5 63
2018 First official language - English 55 28 9 6 1 0 0 83 8 67
2018 First official language - French 55 34 6 2 1 2 0 91 3 66
2017 First official language - English 58 27 9 1 3 1 0 87 5 62
2017 First official language - French 44 39 6 6 4 1 0 84 10 73
2014 First official language - English 70 19 6 3 1 0 0 89 4 92
2014 First official language - French 53 32 9 4 1 0 0 85 6 81
2011 First official language - English 59 30 6 4 0 1 0 90 5 93
2011 First official language - French 59 32 6 2 1 0 0 91 4 78
2008 First official language - English 53 40 2 5 0 0 0 93 5 85
2008 First official language - French 55 34 6 3 3 0 0 88 5 77

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 47 24 17 8 4 0 0 71 12 80
2019 First official language - French 33 36 14 9 9 0 0 68 18 63
2018 First official language - English 40 31 9 6 10 1 2 74 17 67
2018 First official language - French 31 36 22 9 1 0 0 67 11 67
2017 First official language - English 35 37 18 3 6 1 0 72 10 62
2017 First official language - French 31 42 11 9 6 0 2 74 15 74
2014 First official language - English 45 30 13 5 5 1 0 76 11 92
2014 First official language - French 48 32 12 5 1 0 1 81 6 81
2011 First official language - English 37 23 21 13 5 1 0 60 19 93
2011 First official language - French 37 33 22 4 4 0 0 70 8 78
2008 First official language - English 29 34 13 16 6 0 1 64 23 85
2008 First official language - French 31 26 30 9 3 1 0 58 12 77

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 3 10 42 30 15 1 0 45 13 80
2019 First official language - French 10 32 26 22 10 0 0 33 42 63
2018 First official language - English 6 24 28 19 20 3 0 40 31 67
2018 First official language - French 9 28 26 24 9 0 4 34 38 68
2017 First official language - English 16 18 33 16 15 0 1 32 35 62
2017 First official language - French 10 35 33 10 5 4 3 16 49 74
2014 First official language - English 3 9 38 22 26 0 2 49 13 90
2014 First official language - French 1 26 34 29 8 1 1 38 27 81
2011 First official language - English 0 20 27 26 19 2 6 49 21 92
2011 First official language - French 12 21 30 26 8 1 1 35 34 78
2008 First official language - English 8 19 37 21 11 1 2 33 28 84
2008 First official language - French 3 35 40 13 4 1 4 18 40 77

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 4 8 25 32 29 1 0 62 13 79
2019 First official language - French 2 13 25 34 25 0 2 60 15 63
2018 First official language - English 3 12 32 28 21 3 2 51 16 67
2018 First official language - French 4 22 28 23 20 3 0 44 28 68
2017 First official language - English 7 8 30 31 22 0 1 54 16 62
2017 First official language - French 12 13 24 26 16 1 6 46 28 74
2014 First official language - English 3 4 20 29 37 2 5 71 8 91
2014 First official language - French 3 8 21 39 23 2 4 66 11 81
2011 First official language - English 1 5 23 39 24 2 6 69 7 93
2011 First official language - French 8 12 20 30 21 5 4 56 22 78
2008 First official language - English 4 8 28 29 20 1 9 55 13 85
2008 First official language - French 0 17 39 21 16 5 3 39 18 77

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 4 10 22 38 21 4 0 62 15 79
2019 First official language - French 5 17 32 30 14 2 0 45 22 62
2018 First official language - English 2 12 29 25 27 4 0 55 15 67
2018 First official language - French 1 12 35 38 11 3 0 50 14 67
2017 First official language - English 8 8 29 32 19 0 4 53 17 62
2017 First official language - French 5 21 36 22 11 1 4 36 27 74
2014 First official language - English 5 11 24 27 31 0 2 60 16 92
2014 First official language - French 6 18 32 22 18 1 3 41 26 81
2011 First official language - English 7 11 31 26 18 2 5 47 19 93
2011 First official language - French 13 10 33 25 15 1 2 42 24 78
2008 First official language - English 20 11 31 24 7 1 7 33 33 85
2008 First official language - French 13 28 30 12 12 1 4 25 43 76

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 0 3 19 41 37 0 0 78 3 80
2019 First official language - French 3 6 29 36 25 0 2 62 9 63
2018 First official language - English 0 6 27 31 33 3 0 66 6 66
2018 First official language - French 5 9 22 34 26 3 1 63 15 68
2017 First official language - English 3 4 25 34 31 1 1 67 7 62
2017 First official language - French 3 12 36 26 18 0 6 46 16 74
2014 First official language - English 1 7 20 42 27 2 2 71 8 91
2014 First official language - French 0 8 31 45 16 0 1 61 8 80
2011 First official language - English 6 5 24 29 30 2 3 63 12 93
2011 First official language - French 4 13 30 33 15 1 3 50 18 78
2008 First official language - English 9 13 29 32 12 1 4 46 23 85
2008 First official language - French 4 21 27 29 16 1 3 46 26 77

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 8 18 27 24 21 3 0 46 27 80
2019 First official language - French 17 17 27 24 10 0 5 36 36 63
2018 First official language - English 12 22 31 15 16 3 2 32 35 67
2018 First official language - French 22 20 18 27 13 0 0 40 41 67
2017 First official language - English 17 25 21 18 18 0 1 36 42 62
2017 First official language - French 17 28 24 11 14 2 4 26 48 74
2014 First official language - English 8 22 25 17 25 0 3 43 31 92
2014 First official language - French 5 13 36 33 7 2 3 43 19 81
2011 First official language - English 10 20 27 21 16 2 3 40 31 93
2011 First official language - French 14 26 20 22 10 1 7 35 43 78
2008 First official language - English 20 18 23 21 12 2 4 35 41 84
2008 First official language - French 5 36 26 21 8 1 3 30 43 77

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 5 9 24 25 34 2 0 61 15 80
2019 First official language - French 4 9 29 34 22 2 0 58 13 63
2018 First official language - English 2 9 26 37 21 4 2 62 11 67
2018 First official language - French 6 14 26 32 19 3 0 53 20 68
2017 First official language - English 1 9 20 37 28 0 4 68 10 61
2017 First official language - French 10 18 20 25 15 5 8 45 32 74
2014 First official language - English 1 6 17 25 43 3 4 74 8 92
2014 First official language - French 3 8 17 44 23 2 3 71 11 81
2011 First official language - English 1 10 16 31 31 4 7 70 12 93
2011 First official language - French 8 17 23 31 14 4 4 48 27 78
2008 First official language - English 4 12 31 31 15 5 2 50 17 84
2008 First official language - French 5 29 32 19 8 6 0 29 36 77

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 2 8 38 27 22 3 0 50 11 80
2019 First official language - French 6 12 34 27 19 2 0 46 19 63
2018 First official language - English 3 11 38 21 22 3 2 45 15 67
2018 First official language - French 3 13 36 27 17 3 0 46 17 68
2017 First official language - English 6 13 28 28 20 2 4 51 20 62
2017 First official language - French 2 19 34 24 18 0 3 43 22 74
2014 First official language - English 8 7 27 31 22 0 3 55 16 92
2014 First official language - French 3 12 38 30 16 1 0 47 15 81

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 11 18 32 20 19 0 0 39 29 80
2019 First official language - French 9 22 36 18 14 0 0 33 31 63
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 87 9 1 3 0 0 0 96 3 80
2019 First official language - French 60 26 6 3 3 0 2 87 7 63
2017 First official language - English 80 15 0 5 0 0 0 95 5 62
2017 First official language - French 60 27 4 7 2 0 0 86 10 74
2014 First official language - English 88 11 0 0 0 1 0 100 0 92
2014 First official language - French 61 17 6 10 4 0 2 79 14 81
2011 First official language - English 82 14 0 1 0 1 1 99 1 93
2011 First official language - French 61 22 6 9 2 0 0 83 10 77
2008 First official language - English 86 8 2 4 0 0 0 94 4 84
2008 First official language - French 75 12 1 4 5 0 3 89 9 77

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 43 24 5 17 3 5 3 73 21 80
2019 First official language - French 36 33 17 5 0 2 8 77 5 63
2018 First official language - English 26 29 19 8 11 3 5 60 20 66
2018 First official language - French 40 20 10 12 1 13 3 72 16 68
2017 First official language - English 33 29 13 8 8 9 0 69 17 62
2017 First official language - French 28 22 22 19 2 5 2 53 23 74
2014 First official language - English 44 23 9 6 9 5 4 74 16 92
2014 First official language - French 41 30 15 3 8 1 2 74 11 81

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 49 37 5 5 4 0 0 86 9 80
2019 First official language - French 64 27 2 6 0 2 0 92 7 63
2018 First official language - English 50 15 19 13 2 1 0 66 15 65
2018 First official language - French 57 34 3 5 2 0 0 91 6 68
2017 First official language - English 43 30 12 8 6 0 0 73 15 62
2017 First official language - French 51 28 10 7 3 1 0 80 10 74
2014 First official language - English 50 30 2 12 2 2 1 83 15 92
2014 First official language - French 67 19 5 3 7 0 0 86 9 81

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 64 23 5 6 1 0 0 87 8 78
2019 First official language - French 71 25 0 3 0 0 0 97 3 63
2018 First official language - English 62 19 12 5 1 1 0 82 6 67
2018 First official language - French 64 30 6 0 0 0 0 94 0 68
2017 First official language - English 52 41 5 0 3 0 0 92 3 62
2017 First official language - French 43 42 10 4 1 0 0 85 5 74
2014 First official language - English 56 36 1 6 1 0 0 92 7 92
2014 First official language - French 61 32 6 1 0 0 0 93 1 81

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 64 24 6 3 2 1 0 89 5 80
2019 First official language - French 52 44 2 2 0 2 0 97 2 63
2018 First official language - English 62 22 6 6 3 1 0 85 9 67
2018 First official language - French 49 43 6 0 1 0 0 92 1 68
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 67 17 9 4 0 0 3 86 4 80
2019 First official language - French 55 29 8 2 2 2 4 88 3 63

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 57 29 8 6 0 0 0 86 6 80
2019 First official language - French 43 43 10 2 0 0 2 88 2 63
2018 First official language - English 52 33 8 3 3 1 0 87 6 67
2018 First official language - French 50 34 7 3 3 1 1 86 6 68
2017 First official language - English 49 42 3 3 3 0 0 91 6 62
2017 First official language - French 44 32 14 2 6 0 2 77 9 74
2014 First official language - English 56 20 8 10 5 0 1 77 15 92
2014 First official language - French 58 18 15 4 4 1 0 77 8 81
2011 First official language - English 58 26 4 6 3 1 2 87 9 93
2011 First official language - French 44 38 7 9 1 0 0 82 10 78
2008 First official language - English 55 25 6 12 1 0 1 81 13 84
2008 First official language - French 55 27 16 0 0 3 0 84 0 77

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 63 24 9 2 1 0 0 87 4 80
2019 First official language - French 47 44 5 0 0 2 2 95 0 62
2018 First official language - English 61 27 9 2 0 1 0 89 2 67
2018 First official language - French 61 28 5 3 1 0 1 90 5 67
2017 First official language - English 59 24 11 3 3 0 0 83 6 62
2017 First official language - French 46 33 12 0 3 1 4 84 3 74
2014 First official language - English 57 25 9 6 2 0 1 83 8 92
2014 First official language - French 60 22 9 7 1 1 0 83 8 81
2011 First official language - English 68 18 1 4 5 2 1 89 10 93
2011 First official language - French 56 26 11 4 1 1 1 84 5 78
2008 First official language - English 57 23 10 5 1 1 4 84 6 84
2008 First official language - French 56 30 8 3 0 4 0 89 3 77

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 61 24 9 5 0 0 0 86 5 80
2019 First official language - French 49 37 11 2 0 0 2 88 2 62
2018 First official language - English 55 36 3 5 0 1 0 92 5 67
2018 First official language - French 54 31 6 6 1 0 1 86 8 68
2017 First official language - English 57 24 8 6 5 0 0 81 12 62
2017 First official language - French 40 43 6 5 3 1 2 86 8 73
2014 First official language - English 50 35 6 6 2 0 1 86 8 92
2014 First official language - French 57 28 10 1 2 1 0 86 4 81
2011 First official language - English 51 32 5 4 4 1 2 85 9 93
2011 First official language - French 61 23 5 5 6 0 0 84 11 78
2008 First official language - English 50 33 6 6 4 0 1 84 10 84
2008 First official language - French 60 29 9 1 0 1 0 89 1 77

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 89 7 1 3 0 0 0 96 3 80
2019 First official language - French 79 15 3 2 0 0 2 96 2 63
2017 First official language - English 88 10 1 0 0 0 0 99 0 62
2017 First official language - French 73 19 2 1 0 0 6 97 1 74
2014 First official language - English 92 5 0 1 0 0 1 99 1 92
2014 First official language - French 82 12 0 4 3 0 0 94 6 81
2011 First official language - English 85 8 2 2 1 1 1 95 3 93
2011 First official language - French 85 11 0 4 0 0 0 96 4 78
2008 First official language - English 91 7 0 1 0 0 1 99 1 85
2008 First official language - French 82 11 1 5 0 1 0 93 5 76

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 70 17 5 5 0 1 1 89 5 80
2019 First official language - French 64 24 7 2 0 0 3 91 2 62
2017 First official language - English 80 9 5 4 0 0 2 90 4 62
2017 First official language - French 63 23 4 3 3 0 5 90 6 73
2014 First official language - English 67 20 5 2 1 1 3 91 3 92
2014 First official language - French 66 20 8 4 1 1 0 87 6 81
2011 First official language - English 49 24 12 6 2 4 2 78 9 93
2011 First official language - French 57 25 9 4 4 1 0 83 8 78

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 72 17 8 3 0 0 0 89 3 80
2019 First official language - French 60 35 3 0 0 0 2 97 0 63
2018 First official language - English 75 15 7 3 0 0 0 90 3 67
2018 First official language - French 72 20 3 3 0 0 1 94 3 68
2017 First official language - English 67 26 6 0 1 0 0 93 1 62
2017 First official language - French 65 16 9 7 1 0 2 83 8 73

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 67 19 9 4 1 0 0 86 5 80
2019 First official language - French 56 32 8 2 0 0 2 90 2 63
2018 First official language - English 64 23 8 3 0 1 0 88 3 67
2018 First official language - French 62 26 8 1 1 0 1 89 3 68
2017 First official language - English 63 23 9 3 3 0 0 85 6 62
2017 First official language - French 57 20 14 3 4 0 2 78 7 73
2014 First official language - English 64 19 3 8 5 1 1 84 13 92
2014 First official language - French 62 24 10 1 1 1 0 87 2 81

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 24 59 9 8 0 0 0 83 8 14
2019 First official language - French 33 44 9 4 5 5 0 82 9 22
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 51 22 12 10 4 2 0 74 14 80
2019 First official language - French 46 36 9 6 2 2 0 83 8 63
2018 First official language - English 53 27 12 6 2 1 0 81 7 67
2018 First official language - French 48 28 17 0 3 5 0 79 3 68
2017 First official language - English 46 23 9 9 6 6 0 74 16 62
2017 First official language - French 27 43 20 7 1 2 0 71 8 74
2014 First official language - English 53 28 7 4 4 4 0 84 9 92
2014 First official language - French 42 36 11 5 4 1 0 79 10 81
2011 First official language - English 43 41 7 6 2 1 0 85 9 92
2011 First official language - French 42 34 13 4 3 4 0 80 7 78

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 46 24 13 11 4 2 0 72 15 79
2019 First official language - French 37 39 12 11 2 0 0 76 13 61
2018 First official language - English 33 40 13 11 2 3 0 74 12 67
2018 First official language - French 34 39 14 6 3 3 2 76 9 67
2017 First official language - English 34 26 6 21 12 2 0 61 33 62
2017 First official language - French 23 42 25 8 4 0 0 64 11 74
2014 First official language - English 52 27 7 11 2 2 0 80 13 92
2014 First official language - French 39 40 11 5 4 1 0 79 10 81
2011 First official language - English 44 37 8 8 2 1 0 82 11 93
2011 First official language - French 40 34 15 7 3 1 0 75 10 78
2008 First official language - English 31 33 10 17 8 1 0 65 25 84
2008 First official language - French 43 29 14 6 6 1 0 72 13 77

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 27 36 15 13 4 5 0 67 18 80
2019 First official language - French 30 33 21 11 3 3 0 65 14 63
2018 First official language - English 19 36 23 18 0 3 1 58 19 67
2018 First official language - French 25 27 31 9 1 7 0 56 11 67
2017 First official language - English 22 26 8 31 9 3 0 50 41 62
2017 First official language - French 15 43 17 15 4 7 0 62 20 74
2014 First official language - English 41 28 9 15 2 5 0 73 18 92
2014 First official language - French 25 46 18 5 4 2 0 73 9 81
2011 First official language - English 26 45 10 10 3 6 0 75 14 92
2011 First official language - French 23 54 12 4 2 5 0 81 7 78
2008 First official language - English 21 38 11 15 8 6 0 63 25 84
2008 First official language - French 21 39 25 8 4 4 0 62 12 77

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 31 30 15 16 5 2 0 63 22 80
2019 First official language - French 28 32 19 13 6 2 0 61 19 63
2018 First official language - English 21 29 23 21 3 1 1 52 25 67
2018 First official language - French 23 42 15 9 6 5 0 68 15 68
2017 First official language - English 20 35 11 26 9 0 0 55 34 62
2017 First official language - French 21 37 19 14 5 4 0 61 20 74
2014 First official language - English 36 40 12 6 4 1 0 77 11 92
2014 First official language - French 32 44 14 6 3 1 0 76 9 81
2011 First official language - English 24 50 8 14 3 2 0 75 17 92
2011 First official language - French 25 48 11 10 5 1 0 74 15 78
2008 First official language - English 24 44 5 20 6 1 0 69 27 84
2008 First official language - French 30 40 12 14 3 1 0 71 17 77

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 62 28 8 1 1 0 0 90 3 80
2019 First official language - French 58 32 8 2 0 0 0 90 2 63
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 39 43 6 9 1 1 0 84 10 80
2019 First official language - French 38 45 8 8 0 0 0 83 8 62
2018 First official language - English 37 36 15 9 0 3 0 75 9 67
2018 First official language - French 31 50 8 8 3 0 0 81 11 68
2017 First official language - English 38 35 8 13 6 0 0 74 19 62
2017 First official language - French 28 53 14 5 0 0 0 81 5 74
2014 First official language - English 56 27 15 0 2 0 0 83 2 92
2014 First official language - French 57 36 7 0 0 0 0 93 0 81
2011 First official language - English 43 39 5 10 2 1 0 83 12 92
2011 First official language - French 43 43 4 8 1 1 0 87 9 78

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 30 27 15 20 4 4 0 59 25 80
2019 First official language - French 29 35 16 15 3 3 0 66 18 62

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 51 26 9 12 0 1 1 79 12 80
2019 First official language - French 42 38 7 10 0 0 3 83 10 61
2018 First official language - English 44 29 6 13 4 3 2 76 17 66
2018 First official language - French 37 31 21 4 1 2 3 71 6 68
2017 First official language - English 48 30 7 11 5 0 0 78 16 62
2017 First official language - French 37 32 16 10 0 3 1 73 10 74
2014 First official language - English 63 22 6 3 2 3 0 88 5 92
2014 First official language - French 54 28 11 3 0 2 1 86 3 81
2011 First official language - English 55 28 3 9 3 2 0 84 13 92
2011 First official language - French 42 32 12 5 4 1 3 78 9 78
2008 First official language - English 42 32 6 12 6 2 0 76 18 85
2008 First official language - French 43 38 4 9 1 4 1 85 11 77

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 46 36 10 5 1 1 0 83 7 80
2019 First official language - French 46 38 12 2 0 2 2 86 2 63
2018 First official language - English 48 27 18 4 0 3 0 77 5 66
2018 First official language - French 29 50 15 3 1 2 0 80 5 65

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 32 24 18 10 5 9 1 63 17 80
2019 First official language - French 28 26 10 8 6 14 8 69 18 63
2018 First official language - English 32 24 16 11 7 8 1 62 20 67
2018 First official language - French 24 25 24 6 1 12 9 61 9 68
2017 First official language - English 28 21 18 11 8 12 3 57 22 62
2017 First official language - French 22 27 24 5 3 14 4 60 11 74
2014 First official language - English 33 22 9 12 10 10 4 64 26 92
2014 First official language - French 24 37 12 14 4 6 2 67 20 81
2011 First official language - English 31 26 16 8 8 7 5 65 18 93
2011 First official language - French 31 17 23 11 3 9 7 57 16 78

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 31 24 18 15 8 5 0 58 23 80
2019 First official language - French 30 39 16 8 5 0 2 70 13 63
2018 First official language - English 28 26 12 20 9 4 2 57 30 67
2018 First official language - French 35 34 18 8 2 3 0 71 9 67
2017 First official language - English 26 39 8 18 9 1 0 66 27 61
2017 First official language - French 32 44 14 5 3 1 0 77 8 73
2014 First official language - English 34 36 12 9 5 4 1 74 14 92
2014 First official language - French 46 34 9 5 4 2 0 81 10 81
2011 First official language - English 29 42 13 8 4 1 3 74 13 93
2011 First official language - French 42 36 12 7 0 3 0 80 8 78
2008 First official language - English 24 28 14 24 9 0 1 52 33 85
2008 First official language - French 35 52 3 1 6 3 0 89 8 77

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 21 23 16 21 12 4 5 48 35 80
2019 First official language - French 28 26 13 14 13 2 4 58 29 62
2018 First official language - English 16 9 12 42 14 3 4 27 60 66
2018 First official language - French 22 18 24 15 7 7 6 46 26 68
2017 First official language - English 7 30 20 15 18 5 6 41 37 62
2017 First official language - French 13 30 18 14 15 5 5 48 32 74
2014 First official language - English 18 27 16 21 16 1 1 46 38 92
2014 First official language - French 22 13 18 21 17 9 1 39 42 81
2011 First official language - English 21 21 17 16 17 2 6 46 36 93
2011 First official language - French 20 16 19 23 13 2 6 40 40 78
2008 First official language - English 7 18 13 28 27 2 5 27 59 85
2008 First official language - French 13 27 19 18 12 6 4 45 33 77

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 56 28 8 4 1 0 3 87 5 80
2019 First official language - French 67 13 12 3 0 0 5 84 3 62

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 60 11 12 2 6 0 8 78 9 80
2019 First official language - French 69 5 0 2 3 3 17 94 6 62

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 57 18 9 9 0 2 4 81 10 79
2019 First official language - French 67 15 7 8 0 2 2 85 8 62

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 48 18 14 6 4 2 6 73 12 80
2019 First official language - French 63 14 8 6 2 2 5 83 9 63

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 64 10 5 8 4 4 5 81 13 80
2019 First official language - French 65 13 7 5 4 3 4 84 9 62

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 79 10 3 0 2 1 5 95 3 80
2019 First official language - French 75 14 2 2 0 2 6 96 2 63

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 83 6 2 1 3 1 3 94 4 80
2019 First official language - French 84 7 0 0 0 3 7 100 0 62

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 94 2 0 0 0 0 4 100 0 79
2019 First official language - French 81 5 3 0 0 2 10 96 0 63

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 32 51 10 2 1 2 0 85 4 80
2019 First official language - French 33 38 20 5 0 3 0 74 5 61
2018 First official language - English 39 33 12 9 1 5 0 76 11 67
2018 First official language - French 34 42 14 5 3 2 0 77 8 67
2017 First official language - English 33 39 12 13 1 2 0 74 14 62
2017 First official language - French 27 43 13 10 5 3 0 71 16 74

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 57 31 7 5 0 0 0 88 5 79
2019 First official language - French 65 32 2 0 0 2 0 98 0 60
2018 First official language - English 52 28 8 7 1 1 1 83 9 66
2018 First official language - French 70 20 6 2 0 2 2 92 2 68
2017 First official language - English 61 25 5 6 1 1 0 87 8 62
2017 First official language - French 59 35 5 0 1 0 0 94 1 73
2014 First official language - English 70 21 3 3 1 1 0 92 5 92
2014 First official language - French 70 24 4 2 0 0 0 95 2 81
2011 First official language - English 56 35 4 3 0 2 0 93 3 92
2011 First official language - French 66 25 5 1 0 3 0 94 1 78

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 55 27 5 5 5 2 0 85 10 79
2019 First official language - French 62 26 8 0 0 2 2 92 0 62
2018 First official language - English 56 27 6 8 1 1 0 84 10 65
2018 First official language - French 70 22 4 3 0 0 0 92 3 68
2017 First official language - English 59 27 2 9 1 2 0 87 11 62
2017 First official language - French 61 29 6 0 3 1 0 91 3 74
2014 First official language - English 73 19 3 2 1 2 0 93 3 92
2014 First official language - French 72 20 4 3 0 1 0 93 3 81

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 68 25 3 4 0 0 0 94 4 80
2019 First official language - French 73 22 3 0 0 2 0 97 0 62
2018 First official language - English 68 21 6 3 2 0 0 89 5 66
2018 First official language - French 69 24 4 3 0 0 0 93 3 68
2017 First official language - English 71 23 2 3 1 0 0 94 4 62
2017 First official language - French 55 38 5 0 2 0 0 93 2 74
2014 First official language - English 70 21 6 1 1 1 0 92 2 92
2014 First official language - French 68 25 4 1 1 0 0 93 3 81
2011 First official language - English 63 29 3 2 1 1 0 94 3 92
2011 First official language - French 64 29 4 4 0 0 0 92 4 77
2008 First official language - English 58 31 5 5 1 0 0 89 6 83
2008 First official language - French 57 32 5 1 4 0 0 90 5 77

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 59 21 14 5 1 0 0 79 7 79
2019 First official language - French 60 26 11 3 0 0 0 86 3 63
2018 First official language - English 54 25 13 5 2 2 0 80 6 66
2018 First official language - French 60 27 9 3 1 0 0 86 4 68
2017 First official language - English 54 16 22 4 3 0 0 70 7 62
2017 First official language - French 47 34 10 4 5 1 0 81 9 74
2014 First official language - English 66 19 8 7 0 1 0 85 7 92
2014 First official language - French 61 29 7 2 1 0 0 90 4 81
2011 First official language - English 60 23 13 3 1 1 0 83 4 93
2011 First official language - French 62 25 11 1 0 1 0 88 1 78

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 57 29 8 5 1 0 0 86 6 80
2019 First official language - French 61 25 6 5 3 0 0 85 8 62
2018 First official language - English 54 27 12 5 3 0 0 80 8 66
2018 First official language - French 57 36 3 3 1 0 0 92 4 68
2017 First official language - English 57 18 14 7 4 0 0 75 12 62
2017 First official language - French 44 36 11 5 4 1 0 80 9 74
2014 First official language - English 65 18 5 10 0 1 0 84 10 92
2014 First official language - French 59 31 8 1 1 0 0 89 3 81
2011 First official language - English 59 24 10 5 1 1 0 84 6 93
2011 First official language - French 60 27 8 4 1 0 0 87 5 77
2008 First official language - English 39 40 11 6 4 0 0 80 10 84
2008 First official language - French 48 36 8 5 1 1 0 86 7 77

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 56 17 15 9 3 0 0 73 12 80
2019 First official language - French 48 28 13 5 5 2 0 77 10 63
2018 First official language - English 51 21 11 11 3 3 0 74 14 66
2018 First official language - French 51 23 13 6 4 3 0 76 11 68
2017 First official language - English 57 16 9 9 7 2 0 75 16 62
2017 First official language - French 36 26 17 7 10 4 0 64 18 74
2014 First official language - English 62 12 10 12 0 3 1 77 13 92
2014 First official language - French 54 17 15 5 5 3 0 74 11 81
2011 First official language - English 57 19 8 7 4 3 1 80 12 93
2011 First official language - French 50 20 14 9 5 1 0 71 14 78
2008 First official language - English 32 30 10 13 7 7 1 68 22 84
2008 First official language - French 48 23 10 8 3 8 0 77 11 77
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 First official language - English 10 44 46 79
2019 First official language - French 18 43 39 63
2018 First official language - English 7 38 54 67
2018 First official language - French 23 45 31 68
2017 First official language - English 21 42 37 62
2017 First official language - French 37 39 25 73
2014 First official language - English 15 50 35 92
2014 First official language - French 17 43 40 80
2011 First official language - English 20 47 33 93
2011 First official language - French 30 42 28 78
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 34 47 3 6 0 1 9 90 7 80
2019 First official language - French 38 44 9 1 0 0 8 89 1 63

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 60 18 6 0 1 5 9 91 2 80
2019 First official language - French 59 27 3 0 0 3 8 97 0 63
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 27 9 19 7 4 27 6 56 16 79
2019 First official language - French 34 7 18 2 2 32 6 66 5 63
2018 First official language - English 28 9 20 3 4 30 6 57 11 67
2018 First official language - French 24 23 3 3 3 36 9 84 11 67
2017 First official language - English 19 23 11 7 3 33 4 68 15 62
2017 First official language - French 26 29 14 5 2 16 9 73 9 74
2014 First official language - English 34 13 9 7 6 27 4 68 19 92
2014 First official language - French 41 16 9 4 3 20 7 79 9 81

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 53 17 9 9 4 6 1 76 14 80
2019 First official language - French 50 25 17 0 0 7 2 82 0 62
2018 First official language - English 50 21 15 6 1 6 0 76 7 67
2018 First official language - French 46 30 12 2 1 9 0 83 3 67
2017 First official language - English 53 29 3 5 4 6 0 87 10 62
2017 First official language - French 30 46 13 2 1 8 0 83 4 74
2014 First official language - English 53 27 8 6 3 4 0 83 9 92
2014 First official language - French 60 26 7 0 4 3 0 89 4 81
2011 First official language - English 60 26 8 1 1 4 0 90 2 92
2011 First official language - French 65 29 4 1 0 1 0 95 1 78
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 10 90 80
2019 First official language - French 0 100 61

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 33 8 19 4 3 26 8 62 10 80
2019 First official language - French 38 13 14 0 2 31 3 76 3 63
2018 First official language - English 35 8 21 3 1 24 8 63 6 67
2018 First official language - French 38 15 7 3 0 33 4 84 5 68
2017 First official language - English 28 9 18 3 1 37 4 62 8 62
2017 First official language - French 39 23 9 0 1 20 8 86 2 74
2014 First official language - English 45 15 9 6 3 18 4 77 11 92
2014 First official language - French 44 17 10 1 1 20 7 83 4 81

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 57 17 8 5 3 6 4 82 9 80
2019 First official language - French 59 20 9 0 0 10 2 89 0 63
2018 First official language - English 52 28 12 4 0 2 1 83 5 67
2018 First official language - French 60 28 6 1 0 4 0 92 2 68
2017 First official language - English 70 12 5 7 1 5 0 87 8 62
2017 First official language - French 54 32 5 0 1 5 3 94 1 74
2014 First official language - English 66 20 7 3 1 3 0 88 5 92
2014 First official language - French 67 21 7 1 1 1 1 90 3 81
2011 First official language - English 80 13 3 2 0 2 0 95 2 93
2011 First official language - French 72 26 0 0 0 2 0 100 0 78
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 43 25 20 7 5 0 0 68 12 80
2019 First official language - French 23 35 22 5 14 0 2 59 19 62
2018 First official language - English 35 28 22 8 6 0 2 64 14 66
2018 First official language - French 30 23 15 20 12 0 0 53 32 68
2017 First official language - English 30 26 18 15 10 0 0 56 25 62
2017 First official language - French 24 22 16 13 20 1 4 49 34 74

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 27 27 24 14 8 0 0 54 22 80
2019 First official language - French 14 27 31 17 10 0 0 42 28 63
2018 First official language - English 19 31 20 12 18 0 0 50 30 66
2018 First official language - French 22 23 22 21 12 0 0 45 33 68
2017 First official language - English 18 39 19 17 7 0 0 57 24 61
2017 First official language - French 11 30 22 19 18 1 0 41 37 74

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 51 30 13 5 0 0 1 81 5 80
2019 First official language - French 30 31 18 11 8 0 2 62 19 62
2018 First official language - English 33 38 15 7 7 0 0 70 15 66
2018 First official language - French 35 26 15 17 3 0 4 63 21 67
2017 First official language - English 34 34 15 13 1 1 2 71 14 62
2017 First official language - French 22 29 27 18 4 1 0 51 22 74

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 28 21 25 20 6 0 0 49 26 80
2019 First official language - French 13 25 24 25 12 2 0 38 37 62
2018 First official language - English 20 24 20 18 18 0 0 44 36 66
2018 First official language - French 21 22 18 23 14 0 2 44 38 67
2017 First official language - English 12 18 38 20 8 3 0 31 29 62
2017 First official language - French 17 19 18 24 21 1 0 37 45 74

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 62 23 7 7 1 0 0 85 8 80
2019 First official language - French 48 19 12 8 5 2 6 73 13 63
2018 First official language - English 53 23 10 1 7 0 5 80 9 66
2018 First official language - French 49 25 10 8 1 0 7 79 10 67
2017 First official language - English 50 20 13 5 1 0 10 78 7 62
2017 First official language - French 36 30 13 10 2 1 8 73 13 73

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 42 32 17 7 3 0 0 74 9 79
2019 First official language - French 37 30 22 6 3 2 0 68 9 63
2018 First official language - English 39 23 9 16 12 0 1 62 28 66
2018 First official language - French 38 25 19 11 5 0 3 65 16 67
2017 First official language - English 36 32 24 5 4 0 0 67 9 62
2017 First official language - French 26 31 24 10 3 1 5 61 14 74

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 44 35 13 5 0 1 1 81 5 80
2019 First official language - French 39 38 14 6 2 2 0 78 7 63
2018 First official language - English 40 37 14 7 3 0 0 76 10 66
2018 First official language - French 33 35 19 11 0 2 0 69 11 67
2017 First official language - English 33 33 19 10 5 0 0 66 15 62
2017 First official language - French 29 27 20 12 4 1 6 61 17 74

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 30 43 19 4 3 0 1 74 7 79
2019 First official language - French 27 33 28 8 3 0 0 61 11 63
2018 First official language - English 28 25 29 14 5 0 0 53 18 66
2018 First official language - French 30 33 20 13 4 0 0 63 18 67
2017 First official language - English 19 36 20 13 13 0 0 54 26 62
2017 First official language - French 24 28 22 17 6 0 2 53 24 74

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 47 29 15 5 2 0 1 77 8 80
2019 First official language - French 42 29 18 9 2 0 0 71 11 63
2018 First official language - English 32 38 21 4 5 0 0 70 9 66
2018 First official language - French 39 35 13 12 1 0 0 74 13 67
2017 First official language - English 41 27 9 12 11 0 0 68 23 62
2017 First official language - French 29 31 23 6 7 0 5 63 13 74

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 64 17 11 4 5 0 0 80 9 79
2019 First official language - French 55 31 8 3 2 0 2 87 5 63

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 62 23 9 2 3 0 1 86 5 78
2019 First official language - French 37 35 19 6 3 0 0 72 9 63
2018 First official language - English 35 34 14 12 5 0 0 69 17 66
2018 First official language - French 33 40 17 9 1 0 0 72 11 66
2017 First official language - English 44 24 21 5 4 1 0 69 10 62
2017 First official language - French 36 26 24 9 2 0 3 64 11 74

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 68 19 6 4 1 0 1 88 6 80
2019 First official language - French 72 14 9 3 0 0 2 87 3 63
2018 First official language - English 71 16 5 6 1 0 0 87 7 64
2018 First official language - French 62 29 6 0 1 0 2 92 2 66
2017 First official language - English 63 28 7 0 0 2 0 93 0 62
2017 First official language - French 59 18 16 4 0 0 3 79 4 74

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 88 5 3 1 0 0 3 96 2 79
2019 First official language - French 76 18 2 0 2 0 3 97 2 63
2018 First official language - English 87 6 1 4 0 0 2 94 4 66
2018 First official language - French 76 14 2 3 0 0 6 95 3 67

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 87 4 3 3 4 0 0 91 6 80
2019 First official language - French 90 5 0 0 2 0 3 98 2 63
2018 First official language - English 86 5 6 2 0 0 2 93 2 65
2018 First official language - French 79 9 6 2 0 0 5 92 2 67
2017 First official language - English 86 5 5 1 1 0 2 92 3 62
2017 First official language - French 76 12 5 0 1 0 5 94 1 74

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 66 20 7 4 3 0 0 87 7 79
2019 First official language - French 76 16 6 0 0 0 2 93 0 63
2018 First official language - English 56 29 6 6 3 0 0 84 10 65
2018 First official language - French 63 26 5 2 3 0 2 91 5 67
2017 First official language - English 55 35 7 3 0 0 0 90 3 62
2017 First official language - French 47 24 19 5 1 0 4 74 6 74

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 69 17 9 1 4 0 0 86 5 79
2019 First official language - French 73 14 8 2 0 0 3 90 2 63
2018 First official language - English 65 18 10 3 3 0 0 83 7 66
2018 First official language - French 77 14 3 1 1 0 3 94 3 68
2017 First official language - English 71 22 1 5 1 0 0 93 6 62
2017 First official language - French 69 18 4 0 2 1 5 93 2 73

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 69 6 5 1 0 0 19 92 2 79
2019 First official language - French 75 3 6 1 0 0 15 92 1 63
2018 First official language - English 50 16 3 3 0 0 28 92 4 66
2018 First official language - French 64 9 4 2 1 1 18 91 4 66
2017 First official language - English 59 11 4 0 0 0 26 94 0 62
2017 First official language - French 61 15 0 2 0 0 22 97 3 74

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 62 23 7 1 2 0 4 89 4 80
2019 First official language - French 75 10 6 3 3 0 3 88 6 63
2018 First official language - English 55 26 13 2 3 0 2 82 5 64
2018 First official language - French 70 18 7 1 1 0 2 90 3 68
2017 First official language - English 63 19 9 4 0 0 5 86 4 61
2017 First official language - French 66 22 4 4 0 0 5 93 4 74

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 80 9 6 0 3 0 2 91 3 80
2019 First official language - French 90 3 2 0 0 2 3 98 0 63
2018 First official language - English 81 10 0 3 3 1 2 94 6 65
2018 First official language - French 83 7 4 1 3 0 2 91 4 67
2017 First official language - English 78 7 12 1 0 0 2 87 1 62
2017 First official language - French 79 9 2 0 2 0 8 95 2 74

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 58 28 12 0 1 0 1 86 1 80
2019 First official language - French 69 16 12 2 0 0 2 87 2 62
2018 First official language - English 42 32 18 4 2 1 0 75 6 66
2018 First official language - French 43 29 25 1 1 0 0 72 3 68
2017 First official language - English 45 34 12 5 0 0 4 82 5 62
2017 First official language - French 47 30 15 5 0 0 3 79 5 74

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 20 45 22 13 0 0 0 65 13 80
2019 First official language - French 16 40 32 9 2 0 2 56 11 63
2018 First official language - English 17 42 17 15 8 1 0 60 23 67
2018 First official language - French 15 32 34 15 4 0 0 47 19 68
2017 First official language - English 14 35 33 16 3 0 0 48 19 62
2017 First official language - French 1 33 38 19 6 1 0 35 26 74

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 10 13 36 33 9 0 0 42 22 80
2019 First official language - French 6 10 39 31 12 0 2 43 17 63
2018 First official language - English 12 16 40 23 8 1 0 31 28 67
2018 First official language - French 8 21 31 26 15 0 0 41 28 68
2017 First official language - English 7 24 33 25 11 0 0 36 31 62
2017 First official language - French 6 27 32 26 10 0 0 35 33 74

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 53 27 11 6 0 2 0 82 7 80
2019 First official language - French 57 34 9 0 0 0 0 91 0 63
2018 First official language - English 54 38 3 5 0 0 0 92 5 67
2018 First official language - French 54 38 5 2 1 0 0 92 3 67
2017 First official language - English 45 42 3 6 5 0 0 87 10 61
2017 First official language - French 29 45 16 8 1 1 0 75 9 74

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 40 33 12 11 2 1 0 74 14 80
2019 First official language - French 44 38 15 3 0 0 0 82 3 63
2018 First official language - English 44 20 19 12 3 2 0 65 15 67
2018 First official language - French 38 42 12 3 3 2 0 82 6 68
2017 First official language - English 40 31 7 15 6 0 0 71 21 61
2017 First official language - French 22 45 20 10 2 0 0 67 12 74
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 41 59 80
2019 First official language - French 30 70 63
2017 First official language - English 46 54 62
2017 First official language - French 31 69 74
2014 First official language - English 42 58 91
2014 First official language - French 31 69 81

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 95 5 32
2019 First official language - French 95 5 19
2017 First official language - English 97 3 29
2017 First official language - French 84 16 24
2014 First official language - English 98 2 38
2014 First official language - French 96 4 24

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 66 21 3 10 0 0 0 87 10 30
2019 First official language - French 65 23 5 7 0 0 0 88 7 18
2017 First official language - English 73 17 0 7 3 0 0 90 10 28
2017 First official language - French 73 21 0 0 6 0 0 94 6 21
2014 First official language - English 65 27 3 6 0 0 0 92 6 37
2014 First official language - French 83 13 4 0 0 0 0 96 0 23
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 33 32 17 6 7 4 0 35 65 80
2019 First official language - French 29 36 18 8 9 0 0 29 71 63
2018 First official language - English 35 34 18 9 1 0 1 36 64 67
2018 First official language - French 25 31 25 13 6 0 0 25 75 68
2017 First official language - English 32 29 16 11 4 9 0 35 65 62
2017 First official language - French 30 26 25 11 5 3 0 31 69 74

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 49 51 50
2019 First official language - French 52 48 45

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 First official language - English 66 34 50
2019 First official language - French 60 40 44
2018 First official language - English 59 41 43
2018 First official language - French 43 57 51

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 34 18 8 22 14 0 5 54 38 50
2019 First official language - French 37 22 21 12 6 0 2 60 19 45
2018 First official language - English 34 22 9 17 14 3 2 58 33 43
2018 First official language - French 34 22 20 9 8 2 6 60 19 51
2017 First official language - English 15 17 8 23 31 4 2 35 57 36
2017 First official language - French 20 24 9 20 11 2 13 52 38 50

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 8 8 8 6 17 6 46 34 50 50
2019 First official language - French 13 9 11 12 18 5 32 36 47 45
2018 First official language - English 11 10 6 12 16 11 33 39 50 43
2018 First official language - French 8 8 11 9 22 2 39 28 53 51
2017 First official language - English 7 8 10 9 19 11 36 28 53 36
2017 First official language - French 13 4 8 9 18 2 47 33 52 50

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 First official language - English 60 12 8 4 7 0 8 78 12 80
2019 First official language - French 37 13 14 9 15 0 11 57 27 63
2018 First official language - English 51 19 10 6 6 0 7 76 13 67
2018 First official language - French 33 17 18 11 14 0 9 54 27 67
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