2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 97. In total, how many years have you been working in your current department or agency?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

My Job
My Work Unit
My Immediate Supervisor
Senior Management
My Organization (Department or Agency)
Mobility and Retention
Collective Agreements and Terms and Conditions of Employment
Harassment
Discrimination
Stress and Well-Being
Duty to Accommodate
Compensation

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	47	3	11	0	0	86	11	34
2019	3 to 10 years in current department or agency	41	47	0	10	2	0	88	12	57
2017	Less than 3 years in current department or agency	22	59	14	2	3	0	81	5	27
2017	3 to 10 years in current department or agency	30	46	4	16	4	0	77	19	65
2017	11 to 20 years in current department or agency	21	58	3	12	7	0	79	19	39
2014	Less than 3 years in current department or agency	43	54	3	0	0	0	97	0	32
2014	3 to 10 years in current department or agency	40	38	3	11	6	1	79	17	88
2014	11 to 20 years in current department or agency	42	42	3	11	3	0	84	13	40
2014	More than 20 years in current department or agency	48	52	0	0	0	0	100	0	11

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	24	6	6	0	0	0	88	6	34
2019	3 to 10 years in current department or agency	71	24	2	2	2	0	0	95	3	57
2017	Less than 3 years in current department or agency	63	34	0	3	0	0	0	97	3	27
2017	3 to 10 years in current department or agency	57	23	3	13	4	0	0	80	17	65
2017	11 to 20 years in current department or agency	80	15	5	0	0	0	0	95	0	39
2014	Less than 3 years in current department or agency	57	25	6	9	3	0	0	81	13	32
2014	3 to 10 years in current department or agency	70	17	8	4	0	1	0	87	5	88
2014	11 to 20 years in current department or agency	67	13	10	5	5	0	0	80	10	40
2014	More than 20 years in current department or agency	79	8	0	0	0	0	12	100	0	11

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	27	6	11	0	0	84	11	34
2019	3 to 10 years in current department or agency	52	38	7	2	0	0	91	2	57
2017	Less than 3 years in current department or agency	37	53	2	3	5	0	90	8	27
2017	3 to 10 years in current department or agency	48	40	0	9	4	0	88	12	65
2017	11 to 20 years in current department or agency	55	38	3	3	2	0	92	5	39
2014	Less than 3 years in current department or agency	53	47	0	0	0	0	100	0	32
2014	3 to 10 years in current department or agency	55	33	2	6	3	1	89	9	88
2014	11 to 20 years in current department or agency	46	41	3	8	3	0	87	11	40
2014	More than 20 years in current department or agency	73	9	9	8	0	0	82	8	11

Question 4. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	39	37	15	9	0	0	0	76	9	34
2019	3 to 10 years in current department or agency	44	40	2	10	4	0	0	84	14	57
2018	Less than 3 years in current department or agency	41	43	3	10	2	0	2	86	12	43
2018	3 to 10 years in current department or agency	33	40	9	15	4	0	0	72	18	50
2017	Less than 3 years in current department or agency	44	32	13	8	3	0	0	76	11	27
2017	3 to 10 years in current department or agency	32	41	19	4	3	0	0	74	7	65
2017	11 to 20 years in current department or agency	48	33	8	9	2	0	0	81	12	39
2014	Less than 3 years in current department or agency	37	41	13	9	0	0	0	78	9	32
2014	3 to 10 years in current department or agency	51	31	8	2	6	1	0	84	9	88
2014	11 to 20 years in current department or agency	50	39	3	8	0	0	0	89	8	40
2014	More than 20 years in current department or agency	63	25	0	0	0	0	12	100	0	11

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	34	9	2	0	0	89	2	33
2019	3 to 10 years in current department or agency	54	38	4	4	0	0	93	4	57
2017	Less than 3 years in current department or agency	65	27	5	3	0	0	92	3	27
2017	3 to 10 years in current department or agency	54	36	6	0	4	0	90	4	65
2017	11 to 20 years in current department or agency	61	32	3	3	2	0	92	5	39
2014	Less than 3 years in current department or agency	62	28	3	7	0	0	90	7	32
2014	3 to 10 years in current department or agency	58	34	4	2	0	1	93	2	88
2014	11 to 20 years in current department or agency	65	25	0	8	3	0	89	11	40
2014	More than 20 years in current department or agency	65	27	0	8	0	0	92	8	11

Question 6. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	22	3	6	0	0	2	91	6	34
2019	3 to 10 years in current department or agency	61	27	4	7	0	0	2	89	7	56
2018	Less than 3 years in current department or agency	74	17	4	0	0	5	0	96	0	43
2018	3 to 10 years in current department or agency	56	22	8	10	2	0	2	79	12	50
2017	Less than 3 years in current department or agency	64	25	6	5	0	0	0	89	5	27
2017	3 to 10 years in current department or agency	51	24	15	9	0	0	1	75	9	65
2017	11 to 20 years in current department or agency	65	19	8	5	2	0	0	84	7	38
2014	Less than 3 years in current department or agency	63	22	10	6	0	0	0	84	6	32
2014	3 to 10 years in current department or agency	64	25	4	5	1	1	0	89	6	88
2014	11 to 20 years in current department or agency	65	19	3	5	8	0	0	84	13	40
2014	More than 20 years in current department or agency	72	19	0	9	0	0	0	91	9	11

Question 7. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	31	9	2	0	89	2	34
2019	3 to 10 years in current department or agency	42	42	11	5	0	84	5	57
2018	Less than 3 years in current department or agency	50	41	5	2	2	91	4	43
2018	3 to 10 years in current department or agency	46	39	2	4	8	86	12	50
2017	Less than 3 years in current department or agency	44	43	3	10	0	87	10	27
2017	3 to 10 years in current department or agency	40	37	11	3	10	77	13	65
2017	11 to 20 years in current department or agency	54	39	7	0	0	93	0	39
2014	Less than 3 years in current department or agency	50	38	9	3	0	88	3	32
2014	3 to 10 years in current department or agency	50	33	7	8	1	83	9	88
2014	11 to 20 years in current department or agency	64	28	5	3	0	92	3	40
2014	More than 20 years in current department or agency	73	27	0	0	0	100	0	11

Question 8. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	39	8	6	0	0	86	6	34
2019	3 to 10 years in current department or agency	42	35	15	7	2	0	77	8	57
2018	Less than 3 years in current department or agency	51	35	7	5	2	0	86	7	43
2018	3 to 10 years in current department or agency	51	23	6	11	9	0	74	20	50
2017	Less than 3 years in current department or agency	55	27	7	5	0	5	87	5	27
2017	3 to 10 years in current department or agency	32	41	14	9	4	0	73	13	65
2017	11 to 20 years in current department or agency	44	41	7	5	2	0	85	8	39
2014	Less than 3 years in current department or agency	65	19	6	10	0	0	84	10	32
2014	3 to 10 years in current department or agency	41	35	12	7	5	0	76	12	88
2014	11 to 20 years in current department or agency	49	33	2	5	11	0	82	16	40
2014	More than 20 years in current department or agency	56	17	18	9	0	0	73	9	11

Question 9. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	45	6	0	0	0	0	94	0	34
2019	3 to 10 years in current department or agency	33	39	15	10	2	0	0	73	12	57
2018	Less than 3 years in current department or agency	33	52	4	6	2	2	0	87	8	43
2018	3 to 10 years in current department or agency	36	27	16	18	2	0	0	64	20	50
2017	Less than 3 years in current department or agency	41	37	8	6	0	0	8	85	6	27
2017	3 to 10 years in current department or agency	32	40	13	9	6	0	0	72	15	65
2017	11 to 20 years in current department or agency	35	48	4	4	8	0	0	84	12	39

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	36	0	0	0	100	0	34
2019	3 to 10 years in current department or agency	51	35	12	0	2	86	2	57
2018	Less than 3 years in current department or agency	62	30	5	0	2	93	2	42
2018	3 to 10 years in current department or agency	55	31	8	5	2	85	6	49
2017	Less than 3 years in current department or agency	60	34	6	0	0	94	0	27
2017	3 to 10 years in current department or agency	44	39	8	6	3	83	9	65
2017	11 to 20 years in current department or agency	53	35	2	7	3	88	10	39
2014	Less than 3 years in current department or agency	44	41	12	3	0	85	3	32
2014	3 to 10 years in current department or agency	57	33	7	2	0	91	2	88
2014	11 to 20 years in current department or agency	62	31	5	0	3	92	3	40
2014	More than 20 years in current department or agency	82	9	8	0	0	92	0	11

Question 11. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	45	3	0	0	97	0	34
2019	3 to 10 years in current department or agency	47	27	18	7	2	73	8	57
2018	Less than 3 years in current department or agency	53	38	7	0	2	91	2	42
2018	3 to 10 years in current department or agency	39	35	12	7	7	74	14	49
2017	Less than 3 years in current department or agency	54	35	3	3	5	89	8	27
2017	3 to 10 years in current department or agency	31	33	21	9	6	65	15	65
2017	11 to 20 years in current department or agency	53	32	5	5	4	85	10	39

Question 12. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	30	8	0	3	89	3	34
2019	3 to 10 years in current department or agency	55	36	9	0	0	91	0	56
2018	Less than 3 years in current department or agency	62	29	9	0	0	91	0	42
2018	3 to 10 years in current department or agency	56	29	8	2	4	85	6	49
2017	Less than 3 years in current department or agency	59	28	13	0	0	87	0	27
2017	3 to 10 years in current department or agency	47	38	7	5	3	85	8	65
2017	11 to 20 years in current department or agency	77	18	2	3	0	95	3	39
2014	Less than 3 years in current department or agency	63	25	9	3	0	88	3	32
2014	3 to 10 years in current department or agency	67	27	3	3	0	93	3	88
2014	11 to 20 years in current department or agency	82	15	0	3	0	97	3	40
2014	More than 20 years in current department or agency	82	8	9	0	0	91	0	11

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	57	31	6	6	0	0	88	6	33
2019	3 to 10 years in current department or agency	33	47	10	8	2	0	80	10	57
2018	Less than 3 years in current department or agency	53	34	4	3	4	2	89	7	42
2018	3 to 10 years in current department or agency	52	26	2	13	8	0	77	21	49
2017	Less than 3 years in current department or agency	56	27	3	14	0	0	83	14	27
2017	3 to 10 years in current department or agency	32	42	14	5	6	0	74	12	65
2017	11 to 20 years in current department or agency	47	34	10	4	4	0	81	9	39
2014	Less than 3 years in current department or agency	50	32	9	6	3	0	82	9	32
2014	3 to 10 years in current department or agency	42	34	18	2	4	0	76	6	88
2014	11 to 20 years in current department or agency	43	33	10	5	8	0	77	13	40
2014	More than 20 years in current department or agency	53	18	8	8	0	12	82	9	11

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	32	6	0	0	0	0	94	0	34
2019	3 to 10 years in current department or agency	45	37	16	2	0	0	0	83	2	57
2018	Less than 3 years in current department or agency	56	32	3	7	2	0	0	88	9	42
2018	3 to 10 years in current department or agency	50	31	11	6	2	0	0	81	8	49
2017	Less than 3 years in current department or agency	49	32	6	3	5	0	5	85	8	27
2017	3 to 10 years in current department or agency	37	45	9	3	6	0	0	82	9	65
2017	11 to 20 years in current department or agency	44	43	5	5	2	0	0	88	7	39
2014	Less than 3 years in current department or agency	59	22	12	3	3	0	0	82	6	32
2014	3 to 10 years in current department or agency	46	30	14	7	4	0	0	75	11	88
2014	11 to 20 years in current department or agency	51	25	10	5	8	0	0	77	13	40
2014	More than 20 years in current department or agency	70	9	0	8	0	12	0	91	9	11

Question 15. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	36	5	3	0	0	92	3	34
2019	3 to 10 years in current department or agency	36	44	15	5	0	0	80	5	57
2018	Less than 3 years in current department or agency	53	39	2	3	2	0	93	5	42
2018	3 to 10 years in current department or agency	43	34	13	8	2	0	77	10	49
2017	Less than 3 years in current department or agency	41	45	14	0	0	0	86	0	27
2017	3 to 10 years in current department or agency	30	46	11	8	4	0	76	13	65
2017	11 to 20 years in current department or agency	41	35	15	5	4	0	76	10	39
2014	Less than 3 years in current department or agency	69	25	3	3	0	0	94	3	32
2014	3 to 10 years in current department or agency	46	41	9	3	1	0	86	5	88
2014	11 to 20 years in current department or agency	48	38	3	5	6	0	86	11	39
2014	More than 20 years in current department or agency	70	9	0	8	0	12	91	9	11

Question 16. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	33	5	3	0	0	92	3	34
2019	3 to 10 years in current department or agency	44	46	9	2	0	0	90	2	57
2018	Less than 3 years in current department or agency	57	33	7	0	2	0	91	2	42
2018	3 to 10 years in current department or agency	49	30	8	9	2	2	81	11	49
2017	Less than 3 years in current department or agency	56	36	8	0	0	0	92	0	26
2017	3 to 10 years in current department or agency	42	35	6	8	6	3	80	14	65
2017	11 to 20 years in current department or agency	55	32	10	0	2	0	88	2	39
2014	Less than 3 years in current department or agency	63	22	15	0	0	0	85	0	32
2014	3 to 10 years in current department or agency	56	28	8	7	1	0	84	9	88
2014	11 to 20 years in current department or agency	70	28	2	0	0	0	98	0	40
2014	More than 20 years in current department or agency	82	9	0	0	8	0	92	8	11

Question 17. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	51	25	15	0	8	0	0	76	8	34
2019	3 to 10 years in current department or agency	28	37	21	11	3	0	0	65	14	57
2018	Less than 3 years in current department or agency	48	29	15	5	0	2	0	79	5	43
2018	3 to 10 years in current department or agency	37	33	17	8	5	0	0	69	14	49
2017	Less than 3 years in current department or agency	30	56	0	6	2	0	5	91	9	27
2017	3 to 10 years in current department or agency	39	33	20	2	6	0	0	72	8	65
2017	11 to 20 years in current department or agency	19	44	14	12	9	2	0	64	21	39
2014	Less than 3 years in current department or agency	56	31	9	3	0	0	0	87	3	32
2014	3 to 10 years in current department or agency	50	33	9	3	3	1	0	84	7	88
2014	11 to 20 years in current department or agency	40	30	15	10	5	0	0	69	16	40
2014	More than 20 years in current department or agency	31	16	36	0	8	0	9	52	9	11

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	6	22	31	18	21	3	0	40	28	34
2019	3 to 10 years in current department or agency	7	24	38	21	9	0	0	30	31	57
2018	Less than 3 years in current department or agency	7	17	24	29	17	2	5	49	25	43
2018	3 to 10 years in current department or agency	12	28	26	20	12	0	2	32	41	50
2017	Less than 3 years in current department or agency	3	27	38	13	7	5	7	23	34	27
2017	3 to 10 years in current department or agency	18	32	25	14	9	2	0	24	51	65
2017	11 to 20 years in current department or agency	12	22	42	9	11	0	2	21	36	39
2014	Less than 3 years in current department or agency	3	15	28	35	16	0	3	52	19	32
2014	3 to 10 years in current department or agency	1	19	36	27	14	1	2	42	21	88
2014	11 to 20 years in current department or agency	3	16	38	23	21	0	0	44	19	38
2014	More than 20 years in current department or agency	0	8	45	9	37	0	0	47	8	11

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	3	14	40	40	3	0	83	3	33
2019	3 to 10 years in current department or agency	4	14	37	30	15	0	0	45	18	57
2018	Less than 3 years in current department or agency	2	7	30	17	36	7	0	58	10	43
2018	3 to 10 years in current department or agency	2	27	29	28	14	0	0	41	29	50
2017	Less than 3 years in current department or agency	8	10	17	26	31	0	7	62	20	27
2017	3 to 10 years in current department or agency	13	12	28	33	10	1	2	45	26	65
2017	11 to 20 years in current department or agency	8	9	35	20	24	0	5	46	18	39
2014	Less than 3 years in current department or agency	3	6	9	38	34	3	6	80	10	32
2014	3 to 10 years in current department or agency	3	9	23	35	28	1	2	65	12	88
2014	11 to 20 years in current department or agency	3	3	28	28	30	0	8	63	6	39
2014	More than 20 years in current department or agency	0	0	9	44	34	12	0	89	0	11

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	12	25	37	17	9	0	60	13	33
2019	3 to 10 years in current department or agency	8	17	21	31	22	2	0	54	25	56
2018	Less than 3 years in current department or agency	2	9	21	36	23	9	0	65	12	43
2018	3 to 10 years in current department or agency	2	4	36	38	20	0	0	58	6	50
2017	Less than 3 years in current department or agency	3	13	26	22	25	3	7	53	18	27
2017	3 to 10 years in current department or agency	7	16	34	28	9	1	4	39	25	65
2017	11 to 20 years in current department or agency	7	15	34	29	16	0	0	44	22	39
2014	Less than 3 years in current department or agency	3	9	21	26	35	3	3	65	13	32
2014	3 to 10 years in current department or agency	7	13	29	24	24	0	3	49	21	88
2014	11 to 20 years in current department or agency	5	25	28	22	17	0	3	40	31	40
2014	More than 20 years in current department or agency	0	0	34	35	31	0	0	66	0	11

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	3	18	36	44	0	0	80	3	34
2019	3 to 10 years in current department or agency	3	3	27	44	23	0	0	67	6	57
2018	Less than 3 years in current department or agency	5	5	8	31	45	5	2	81	11	42
2018	3 to 10 years in current department or agency	2	6	32	33	25	2	0	59	8	50
2017	Less than 3 years in current department or agency	0	8	24	13	44	0	11	65	8	27
2017	3 to 10 years in current department or agency	5	13	33	32	17	0	0	49	18	65
2017	11 to 20 years in current department or agency	2	4	29	42	15	2	5	62	7	39
2014	Less than 3 years in current department or agency	0	3	28	36	33	0	0	68	3	31
2014	3 to 10 years in current department or agency	0	6	29	45	18	0	2	64	6	87
2014	11 to 20 years in current department or agency	0	16	15	42	25	0	2	69	16	40
2014	More than 20 years in current department or agency	0	0	27	52	9	12	0	70	0	11

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	11	27	29	27	3	0	58	14	34
2019	3 to 10 years in current department or agency	18	25	29	17	10	0	2	28	43	57
2018	Less than 3 years in current department or agency	7	7	20	34	26	5	0	64	15	43
2018	3 to 10 years in current department or agency	23	23	33	18	4	0	0	21	46	50
2017	Less than 3 years in current department or agency	11	21	12	11	30	5	11	48	38	27
2017	3 to 10 years in current department or agency	21	31	23	10	14	0	1	24	52	65
2017	11 to 20 years in current department or agency	17	25	30	23	6	0	0	28	42	39
2014	Less than 3 years in current department or agency	0	20	21	31	19	6	3	55	22	32
2014	3 to 10 years in current department or agency	8	18	32	23	15	0	3	40	27	88
2014	11 to 20 years in current department or agency	5	16	39	20	18	0	3	38	21	40
2014	More than 20 years in current department or agency	9	18	19	33	22	0	0	55	27	11

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	0	9	13	42	32	3	0	77	9	34
2019	3 to 10 years in current department or agency	4	10	40	22	24	0	0	46	14	57
2018	Less than 3 years in current department or agency	0	5	15	36	35	9	0	79	5	43
2018	3 to 10 years in current department or agency	4	14	32	35	14	0	0	49	19	50
2017	Less than 3 years in current department or agency	10	7	22	8	29	11	13	49	22	27
2017	3 to 10 years in current department or agency	7	17	13	41	17	0	4	61	25	65
2017	11 to 20 years in current department or agency	0	12	33	30	19	0	5	53	13	39
2014	Less than 3 years in current department or agency	0	6	9	41	32	9	3	83	7	32
2014	3 to 10 years in current department or agency	1	9	21	32	32	1	3	67	11	88
2014	11 to 20 years in current department or agency	3	5	18	42	28	0	5	74	8	40
2014	More than 20 years in current department or agency	0	0	18	9	73	0	0	82	0	11

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	6	29	24	29	10	0	58	9	34
2019	3 to 10 years in current department or agency	5	13	42	23	17	0	0	40	18	57
2018	Less than 3 years in current department or agency	0	11	29	33	23	5	0	59	11	43
2018	3 to 10 years in current department or agency	2	8	46	27	16	2	0	43	10	50
2017	Less than 3 years in current department or agency	3	14	23	14	36	3	7	56	18	27
2017	3 to 10 years in current department or agency	4	16	36	26	16	0	2	43	20	65
2017	11 to 20 years in current department or agency	5	17	28	37	10	0	2	49	23	39
2014	Less than 3 years in current department or agency	3	6	24	38	26	3	0	65	10	32
2014	3 to 10 years in current department or agency	5	12	35	26	20	0	2	47	18	88
2014	11 to 20 years in current department or agency	8	10	33	30	17	0	3	48	18	40
2014	More than 20 years in current department or agency	0	0	36	52	12	0	0	64	0	11

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	18	26	27	26	0	0	54	20	34
2019	3 to 10 years in current department or agency	8	25	40	12	14	0	0	27	33	57

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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	11	6	3	0	0	3	91	3	34
2019	3 to 10 years in current department or agency	69	22	2	3	4	0	0	91	7	57
2017	Less than 3 years in current department or agency	71	21	2	6	0	0	0	92	6	27
2017	3 to 10 years in current department or agency	61	23	4	10	2	0	0	84	12	65
2017	11 to 20 years in current department or agency	78	20	0	0	2	0	0	98	2	39
2014	Less than 3 years in current department or agency	69	12	6	7	0	0	6	86	7	32
2014	3 to 10 years in current department or agency	79	12	2	5	1	1	0	92	6	88
2014	11 to 20 years in current department or agency	64	20	2	8	5	0	0	85	13	40
2014	More than 20 years in current department or agency	92	8	0	0	0	0	0	100	0	11

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	45	23	15	3	0	6	9	79	3	34
2019	3 to 10 years in current department or agency	31	32	7	18	4	5	3	68	24	57
2018	Less than 3 years in current department or agency	39	22	14	4	2	14	5	75	8	43
2018	3 to 10 years in current department or agency	28	31	8	11	10	10	2	67	23	50
2017	Less than 3 years in current department or agency	42	29	15	3	3	6	3	77	6	27
2017	3 to 10 years in current department or agency	24	26	17	19	6	7	1	55	27	65
2017	11 to 20 years in current department or agency	30	20	24	12	5	8	0	55	19	39
2014	Less than 3 years in current department or agency	46	25	7	0	6	6	10	85	7	32
2014	3 to 10 years in current department or agency	37	27	13	7	9	4	3	69	18	88
2014	11 to 20 years in current department or agency	47	28	14	3	8	0	0	75	10	40
2014	More than 20 years in current department or agency	55	27	9	0	9	0	0	81	9	11

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	26	0	6	0	3	0	94	6	34
2019	3 to 10 years in current department or agency	44	40	5	7	3	0	0	84	10	57
2018	Less than 3 years in current department or agency	68	23	0	6	0	2	0	93	7	43
2018	3 to 10 years in current department or agency	45	24	18	12	2	0	0	68	14	50
2017	Less than 3 years in current department or agency	63	21	3	8	5	0	0	85	13	27
2017	3 to 10 years in current department or agency	39	35	14	5	6	1	0	75	11	65
2017	11 to 20 years in current department or agency	43	30	15	11	2	0	0	72	13	39
2014	Less than 3 years in current department or agency	62	29	0	3	6	0	0	91	9	32
2014	3 to 10 years in current department or agency	48	32	5	8	4	2	1	82	12	88
2014	11 to 20 years in current department or agency	72	12	0	11	5	0	0	84	16	40
2014	More than 20 years in current department or agency	73	18	9	0	0	0	0	91	0	11

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	82	15	0	3	0	0	97	3	34
2019	3 to 10 years in current department or agency	52	34	3	9	2	0	86	11	56
2018	Less than 3 years in current department or agency	73	19	6	0	0	2	93	0	43
2018	3 to 10 years in current department or agency	57	22	15	4	2	0	80	6	50
2017	Less than 3 years in current department or agency	67	24	5	5	0	0	90	5	27
2017	3 to 10 years in current department or agency	34	49	11	3	3	0	84	5	64
2017	11 to 20 years in current department or agency	48	45	5	0	2	0	93	2	39
2014	Less than 3 years in current department or agency	74	26	0	0	0	0	100	0	32
2014	3 to 10 years in current department or agency	56	34	4	5	1	0	90	6	88
2014	11 to 20 years in current department or agency	49	43	2	5	0	0	92	5	40
2014	More than 20 years in current department or agency	73	18	9	0	0	0	91	0	11

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	36	3	3	0	3	94	3	34
2019	3 to 10 years in current department or agency	52	35	7	2	3	0	88	5	57
2018	Less than 3 years in current department or agency	59	33	2	2	2	2	93	4	43
2018	3 to 10 years in current department or agency	48	35	8	4	4	0	84	8	50

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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	12	6	6	3	0	0	85	9	34
2019	3 to 10 years in current department or agency	52	30	14	0	0	2	2	85	0	57

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	36	9	0	0	0	0	91	0	34
2019	3 to 10 years in current department or agency	44	42	7	5	0	0	2	87	5	57
2018	Less than 3 years in current department or agency	54	23	9	5	5	4	0	81	10	43
2018	3 to 10 years in current department or agency	50	38	8	0	2	0	2	90	2	50
2017	Less than 3 years in current department or agency	47	37	5	0	5	0	5	90	5	27
2017	3 to 10 years in current department or agency	44	29	14	7	6	0	0	73	13	65
2017	11 to 20 years in current department or agency	49	44	4	0	2	0	0	93	2	39
2014	Less than 3 years in current department or agency	71	13	6	3	6	0	0	84	10	32
2014	3 to 10 years in current department or agency	50	22	14	10	1	1	1	74	12	88
2014	11 to 20 years in current department or agency	59	17	10	3	11	0	0	76	13	40
2014	More than 20 years in current department or agency	56	27	8	9	0	0	0	83	9	11

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	29	3	0	0	0	0	97	0	33
2019	3 to 10 years in current department or agency	43	45	9	2	0	0	2	89	2	57
2018	Less than 3 years in current department or agency	73	20	0	3	2	2	0	95	5	42
2018	3 to 10 years in current department or agency	47	36	10	4	0	0	2	85	5	50
2017	Less than 3 years in current department or agency	57	29	3	0	0	0	11	97	0	27
2017	3 to 10 years in current department or agency	46	24	22	1	4	1	0	71	6	65
2017	11 to 20 years in current department or agency	58	33	5	2	2	0	0	91	4	39
2014	Less than 3 years in current department or agency	58	32	6	3	0	0	0	91	3	32
2014	3 to 10 years in current department or agency	59	21	10	8	0	1	1	81	8	88
2014	11 to 20 years in current department or agency	59	20	8	5	8	0	0	79	13	40
2014	More than 20 years in current department or agency	56	35	9	0	0	0	0	91	0	11

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	37	0	0	0	0	0	100	0	33
2019	3 to 10 years in current department or agency	46	28	19	5	0	0	2	76	5	57
2018	Less than 3 years in current department or agency	59	30	2	5	2	2	0	91	7	43
2018	3 to 10 years in current department or agency	53	34	6	4	0	0	2	89	5	50
2017	Less than 3 years in current department or agency	52	39	0	3	0	0	5	97	3	26
2017	3 to 10 years in current department or agency	40	30	14	10	4	1	0	71	15	65
2017	11 to 20 years in current department or agency	54	37	2	0	7	0	0	91	7	39
2014	Less than 3 years in current department or agency	62	29	6	0	3	0	0	91	3	32
2014	3 to 10 years in current department or agency	51	33	8	5	1	1	1	86	6	88
2014	11 to 20 years in current department or agency	52	28	10	5	5	0	0	79	11	40
2014	More than 20 years in current department or agency	48	52	0	0	0	0	0	100	0	11

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	91	6	0	3	0	0	97	3	34
2019	3 to 10 years in current department or agency	77	16	3	2	0	2	95	2	57
2017	Less than 3 years in current department or agency	76	11	0	3	0	11	97	3	27
2017	3 to 10 years in current department or agency	77	20	2	0	0	1	98	0	64
2017	11 to 20 years in current department or agency	88	10	2	0	0	0	98	0	39
2014	Less than 3 years in current department or agency	87	7	0	7	0	0	93	7	32
2014	3 to 10 years in current department or agency	91	5	1	2	0	1	97	2	88
2014	11 to 20 years in current department or agency	82	13	0	0	5	0	95	5	40
2014	More than 20 years in current department or agency	82	18	0	0	0	0	100	0	11

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	22	3	0	0	0	3	97	0	34
2019	3 to 10 years in current department or agency	53	30	10	3	0	0	4	87	3	56
2017	Less than 3 years in current department or agency	70	21	0	3	0	0	5	97	3	27
2017	3 to 10 years in current department or agency	61	20	8	3	3	0	5	85	7	65
2017	11 to 20 years in current department or agency	82	11	3	5	0	0	0	93	5	38
2014	Less than 3 years in current department or agency	68	29	3	0	0	0	0	97	0	32
2014	3 to 10 years in current department or agency	64	17	9	4	2	2	2	85	6	88
2014	11 to 20 years in current department or agency	67	23	5	3	0	0	2	92	3	40
2014	More than 20 years in current department or agency	83	17	0	0	0	0	0	100	0	11

Question 30. My immediate supervisor seems to care about me as a person.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	22	3	3	0	0	94	3	34
2019	3 to 10 years in current department or agency	56	35	7	0	0	2	93	0	57
2018	Less than 3 years in current department or agency	81	11	6	3	0	0	91	3	43
2018	3 to 10 years in current department or agency	75	15	4	4	0	2	91	5	50
2017	Less than 3 years in current department or agency	71	16	3	5	0	5	91	5	27
2017	3 to 10 years in current department or agency	56	22	16	5	1	0	78	7	65
2017	11 to 20 years in current department or agency	75	22	0	0	2	0	98	2	38

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	27	3	0	0	0	0	97	0	34
2019	3 to 10 years in current department or agency	50	30	12	5	0	0	2	82	6	57
2018	Less than 3 years in current department or agency	69	16	11	0	2	2	0	87	2	43
2018	3 to 10 years in current department or agency	62	30	4	2	0	0	2	93	2	50
2017	Less than 3 years in current department or agency	65	21	5	3	0	0	5	91	3	27
2017	3 to 10 years in current department or agency	49	21	17	6	6	0	0	71	12	65
2017	11 to 20 years in current department or agency	71	18	9	0	2	0	0	88	2	38
2014	Less than 3 years in current department or agency	62	28	3	6	0	0	0	90	6	32
2014	3 to 10 years in current department or agency	62	21	7	3	4	2	1	86	7	88
2014	11 to 20 years in current department or agency	64	17	11	3	5	0	0	81	8	40
2014	More than 20 years in current department or agency	65	25	0	9	0	0	0	91	9	11

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	20	58	12	4	0	6	0	82	5	18

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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	18	6	0	3	9	91	3	34
2019	3 to 10 years in current department or agency	38	34	11	15	2	0	72	17	57
2018	Less than 3 years in current department or agency	57	19	12	0	5	7	82	5	43
2018	3 to 10 years in current department or agency	46	27	18	8	2	0	72	10	50
2017	Less than 3 years in current department or agency	47	35	11	5	3	0	81	8	27
2017	3 to 10 years in current department or agency	28	35	18	9	4	5	67	14	65
2017	11 to 20 years in current department or agency	41	30	15	10	2	2	72	13	39
2014	Less than 3 years in current department or agency	75	15	3	0	0	7	97	0	32
2014	3 to 10 years in current department or agency	39	37	11	6	6	0	77	12	88
2014	11 to 20 years in current department or agency	44	35	8	5	5	2	81	11	40
2014	More than 20 years in current department or agency	52	18	18	0	0	12	80	0	11

Question 35. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	25	9	0	3	6	0	87	3	32
2019	3 to 10 years in current department or agency	29	38	14	17	2	0	0	67	19	57
2018	Less than 3 years in current department or agency	43	37	7	3	2	5	3	87	5	43
2018	3 to 10 years in current department or agency	32	33	17	12	4	2	0	67	16	49
2017	Less than 3 years in current department or agency	42	37	13	5	3	0	0	79	8	27
2017	3 to 10 years in current department or agency	20	34	18	18	9	2	0	54	27	65
2017	11 to 20 years in current department or agency	31	33	17	10	10	0	0	64	20	39
2014	Less than 3 years in current department or agency	72	19	9	0	0	0	0	91	0	32
2014	3 to 10 years in current department or agency	39	36	9	10	5	1	0	75	16	88
2014	11 to 20 years in current department or agency	42	38	10	8	3	0	0	79	11	40
2014	More than 20 years in current department or agency	52	18	9	8	0	12	0	80	9	11

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	44	24	14	0	6	12	77	6	34
2019	3 to 10 years in current department or agency	20	32	24	20	0	4	54	21	57
2018	Less than 3 years in current department or agency	34	27	19	7	0	13	70	8	42
2018	3 to 10 years in current department or agency	24	28	30	14	2	2	53	16	50
2017	Less than 3 years in current department or agency	35	38	6	10	0	11	82	12	27
2017	3 to 10 years in current department or agency	11	31	17	28	8	6	44	38	65
2017	11 to 20 years in current department or agency	16	43	12	19	10	0	59	29	39
2014	Less than 3 years in current department or agency	46	41	6	3	0	3	90	3	32
2014	3 to 10 years in current department or agency	33	35	13	11	5	3	70	16	88
2014	11 to 20 years in current department or agency	21	38	20	16	3	2	60	19	40
2014	More than 20 years in current department or agency	45	25	9	8	0	12	80	9	11

Question 37. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	28	9	3	6	9	81	9	34
2019	3 to 10 years in current department or agency	19	27	24	26	5	0	46	31	57
2018	Less than 3 years in current department or agency	32	29	20	7	3	10	67	11	43
2018	3 to 10 years in current department or agency	18	38	16	20	8	0	56	28	50
2017	Less than 3 years in current department or agency	41	29	16	8	0	6	75	8	27
2017	3 to 10 years in current department or agency	11	40	13	27	8	2	51	36	64
2017	11 to 20 years in current department or agency	20	41	14	13	11	0	61	24	39
2014	Less than 3 years in current department or agency	56	31	9	3	0	0	87	3	32
2014	3 to 10 years in current department or agency	25	45	16	8	5	2	71	13	88
2014	11 to 20 years in current department or agency	37	40	13	5	5	0	77	10	40
2014	More than 20 years in current department or agency	39	36	8	17	0	0	75	17	11

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	27	12	0	0	0	0	88	0	34
2019	3 to 10 years in current department or agency	48	38	10	2	2	0	0	86	3	57

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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	46	42	6	3	0	3	91	3	34
2019	3 to 10 years in current department or agency	32	44	11	13	0	0	76	13	56
2018	Less than 3 years in current department or agency	37	47	5	7	2	2	85	10	43
2018	3 to 10 years in current department or agency	38	34	16	10	2	0	72	12	50
2017	Less than 3 years in current department or agency	36	49	10	5	0	0	85	5	27
2017	3 to 10 years in current department or agency	32	39	16	13	0	0	71	13	65
2017	11 to 20 years in current department or agency	30	51	4	5	10	0	81	14	39
2014	Less than 3 years in current department or agency	60	34	6	0	0	0	94	0	32
2014	3 to 10 years in current department or agency	56	36	7	0	1	0	92	1	88
2014	11 to 20 years in current department or agency	56	21	21	0	3	0	76	3	40
2014	More than 20 years in current department or agency	43	27	30	0	0	0	70	0	11

Question 40. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	37	11	9	0	3	0	80	9	34
2019	3 to 10 years in current department or agency	28	22	20	25	3	2	0	51	29	56

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	59	24	6	6	0	0	6	87	6	34
2019	3 to 10 years in current department or agency	39	32	11	16	0	0	2	73	16	56
2018	Less than 3 years in current department or agency	35	26	17	7	4	5	5	69	13	42
2018	3 to 10 years in current department or agency	39	32	13	12	4	0	0	71	16	50
2017	Less than 3 years in current department or agency	39	19	21	13	3	5	0	62	17	27
2017	3 to 10 years in current department or agency	39	36	9	13	0	2	2	78	13	65
2017	11 to 20 years in current department or agency	45	34	10	5	5	0	0	79	11	39
2014	Less than 3 years in current department or agency	44	25	9	10	3	6	3	76	14	32
2014	3 to 10 years in current department or agency	61	28	8	0	1	1	0	90	1	88
2014	11 to 20 years in current department or agency	63	22	9	5	0	0	0	85	5	40
2014	More than 20 years in current department or agency	70	9	8	0	0	12	0	91	0	11

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	39	3	0	0	3	0	97	0	34
2019	3 to 10 years in current department or agency	39	33	16	9	0	2	2	74	9	57
2018	Less than 3 years in current department or agency	46	32	12	2	2	5	0	82	5	41
2018	3 to 10 years in current department or agency	39	39	17	6	0	0	0	77	6	48

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	40	34	6	3	3	6	9	87	7	34
2019	3 to 10 years in current department or agency	24	21	22	15	3	10	5	53	21	57
2018	Less than 3 years in current department or agency	29	25	20	0	0	18	9	73	0	43
2018	3 to 10 years in current department or agency	25	16	26	14	8	9	2	46	25	50
2017	Less than 3 years in current department or agency	36	32	13	0	3	6	10	81	4	27
2017	3 to 10 years in current department or agency	23	21	19	11	6	21	0	56	21	65
2017	11 to 20 years in current department or agency	16	26	31	10	5	7	5	47	17	39
2014	Less than 3 years in current department or agency	31	25	13	9	0	16	6	72	12	32
2014	3 to 10 years in current department or agency	28	30	10	14	8	6	4	64	24	88
2014	11 to 20 years in current department or agency	32	33	7	13	8	8	0	69	23	40
2014	More than 20 years in current department or agency	34	17	9	18	8	12	0	59	30	11

Question 44. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	41	30	12	6	6	3	3	75	12	34
2019	3 to 10 years in current department or agency	24	37	19	14	6	0	0	61	20	57
2018	Less than 3 years in current department or agency	47	23	12	11	0	7	0	75	12	43
2018	3 to 10 years in current department or agency	25	36	14	16	8	0	0	62	24	50
2017	Less than 3 years in current department or agency	31	46	9	6	5	3	0	79	11	27
2017	3 to 10 years in current department or agency	26	43	13	14	3	2	0	69	17	64
2017	11 to 20 years in current department or agency	35	32	11	10	12	0	0	67	22	38
2014	Less than 3 years in current department or agency	53	25	12	0	0	9	0	87	0	32
2014	3 to 10 years in current department or agency	40	35	6	11	5	2	0	77	17	88
2014	11 to 20 years in current department or agency	32	32	18	5	8	2	2	67	14	40
2014	More than 20 years in current department or agency	31	60	9	0	0	0	0	91	0	11

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	22	12	11	8	6	3	66	21	34
2019	3 to 10 years in current department or agency	21	23	18	22	13	0	4	45	36	56
2018	Less than 3 years in current department or agency	30	11	16	21	5	12	5	49	32	43
2018	3 to 10 years in current department or agency	14	19	25	21	14	4	4	36	37	50
2017	Less than 3 years in current department or agency	14	41	3	7	16	6	14	69	28	27
2017	3 to 10 years in current department or agency	10	29	21	17	12	8	4	43	33	65
2017	11 to 20 years in current department or agency	8	19	27	17	27	0	2	27	45	39
2014	Less than 3 years in current department or agency	18	26	15	19	6	12	3	52	30	32
2014	3 to 10 years in current department or agency	19	20	17	15	23	4	1	41	40	88
2014	11 to 20 years in current department or agency	17	20	13	32	15	3	0	38	49	40
2014	More than 20 years in current department or agency	30	17	28	25	0	0	0	47	25	11

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	27	9	3	0	0	6	87	3	33
2019	3 to 10 years in current department or agency	64	21	9	5	0	0	2	86	5	57

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	78	3	0	9	0	0	9	90	10	33
2019	3 to 10 years in current department or agency	57	9	10	0	7	3	13	80	9	57

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	19	6	12	0	3	3	81	12	33
2019	3 to 10 years in current department or agency	55	21	11	11	0	2	0	78	11	57

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	56	18	6	6	3	3	9	84	10	34
2019	3 to 10 years in current department or agency	47	18	20	9	2	2	3	68	12	57

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	74	12	3	3	0	6	3	94	3	34
2019	3 to 10 years in current department or agency	60	16	7	7	3	4	2	81	11	56

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	73	12	7	0	3	0	6	90	3	34
2019	3 to 10 years in current department or agency	82	7	2	2	2	2	3	94	4	57

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	89	0	0	0	0	6	6	100	0	34
2019	3 to 10 years in current department or agency	82	7	2	2	2	2	3	94	4	57

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	86	3	3	0	0	0	9	97	0	34
2019	3 to 10 years in current department or agency	89	5	0	0	0	2	3	100	0	56

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	42	36	13	3	0	6	83	3	33
2019	3 to 10 years in current department or agency	31	46	17	5	0	2	78	5	56
2018	Less than 3 years in current department or agency	44	28	16	4	0	7	78	5	42
2018	3 to 10 years in current department or agency	36	37	10	8	6	2	75	15	50
2017	Less than 3 years in current department or agency	33	56	3	8	0	0	89	8	27
2017	3 to 10 years in current department or agency	26	32	16	14	6	5	61	21	65
2017	11 to 20 years in current department or agency	31	40	17	10	2	0	71	12	39

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	76	15	3	3	0	3	0	93	3	33
2019	3 to 10 years in current department or agency	47	42	8	3	0	0	0	89	3	55
2018	Less than 3 years in current department or agency	60	24	4	4	0	5	3	91	5	43
2018	3 to 10 years in current department or agency	60	28	6	4	2	0	0	88	6	50
2017	Less than 3 years in current department or agency	61	37	2	0	0	0	0	98	0	27
2017	3 to 10 years in current department or agency	50	36	6	6	1	0	0	86	7	64
2017	11 to 20 years in current department or agency	70	20	5	0	2	2	0	92	2	39
2014	Less than 3 years in current department or agency	84	16	0	0	0	0	0	100	0	32
2014	3 to 10 years in current department or agency	67	24	5	3	0	1	0	93	3	88
2014	11 to 20 years in current department or agency	66	24	5	3	3	0	0	90	5	40
2014	More than 20 years in current department or agency	73	27	0	0	0	0	0	100	0	11

Question 49. My department or agency implements activities and practices that support a diverse workplace.
A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	65	14	12	6	0	3	0	82	6	34
2019	3 to 10 years in current department or agency	49	34	6	2	5	2	2	87	7	56
2018	Less than 3 years in current department or agency	60	29	2	9	0	0	0	89	9	42
2018	3 to 10 years in current department or agency	70	16	6	6	2	0	0	86	8	50
2017	Less than 3 years in current department or agency	62	27	2	0	5	3	0	92	5	27
2017	3 to 10 years in current department or agency	55	30	6	6	1	2	0	87	7	65
2017	11 to 20 years in current department or agency	62	28	3	5	2	0	0	90	8	39
2014	Less than 3 years in current department or agency	84	10	0	3	0	3	0	97	3	32
2014	3 to 10 years in current department or agency	70	22	5	2	0	2	0	94	2	88
2014	11 to 20 years in current department or agency	66	26	5	0	3	0	0	92	3	40
2014	More than 20 years in current department or agency	75	17	0	8	0	0	0	92	8	11

Question 50. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	79	18	0	0	0	3	100	0	33
2019	3 to 10 years in current department or agency	65	30	2	3	0	0	95	3	57
2018	Less than 3 years in current department or agency	78	17	0	5	0	0	95	5	43
2018	3 to 10 years in current department or agency	61	26	6	4	2	0	88	6	50
2017	Less than 3 years in current department or agency	71	29	0	0	0	0	100	0	27
2017	3 to 10 years in current department or agency	54	34	6	3	3	0	88	6	65
2017	11 to 20 years in current department or agency	64	31	3	0	2	0	95	2	39
2014	Less than 3 years in current department or agency	75	25	0	0	0	0	100	0	32
2014	3 to 10 years in current department or agency	68	23	6	1	1	1	91	2	88
2014	11 to 20 years in current department or agency	69	18	8	3	3	0	87	5	40
2014	More than 20 years in current department or agency	73	27	0	0	0	0	100	0	11

Question 51. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	64	27	6	3	0	0	91	3	34
2019	3 to 10 years in current department or agency	51	29	13	5	2	0	80	7	56
2018	Less than 3 years in current department or agency	67	23	5	3	2	0	90	5	43
2018	3 to 10 years in current department or agency	54	25	15	4	2	0	79	6	50
2017	Less than 3 years in current department or agency	66	16	14	5	0	0	81	5	27
2017	3 to 10 years in current department or agency	43	27	18	4	8	0	70	12	65
2017	11 to 20 years in current department or agency	46	30	17	2	2	3	78	5	39
2014	Less than 3 years in current department or agency	69	28	0	3	0	0	97	3	32
2014	3 to 10 years in current department or agency	60	25	8	4	1	1	86	6	88
2014	11 to 20 years in current department or agency	63	21	10	5	0	0	84	5	40
2014	More than 20 years in current department or agency	82	9	8	0	0	0	92	0	11

Question 52. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	61	33	3	3	0	0	94	3	34
2019	3 to 10 years in current department or agency	50	32	7	10	2	0	82	11	56
2018	Less than 3 years in current department or agency	65	30	0	3	2	0	95	5	43
2018	3 to 10 years in current department or agency	54	29	11	2	4	0	83	6	50
2017	Less than 3 years in current department or agency	61	28	2	8	0	0	89	8	27
2017	3 to 10 years in current department or agency	40	29	18	6	7	0	69	13	65
2017	11 to 20 years in current department or agency	53	23	15	4	2	3	78	7	39
2014	Less than 3 years in current department or agency	69	28	3	0	0	0	97	0	32
2014	3 to 10 years in current department or agency	57	29	5	7	1	1	87	8	88
2014	11 to 20 years in current department or agency	64	15	13	8	0	0	79	8	40
2014	More than 20 years in current department or agency	82	9	8	0	0	0	92	0	11

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	50	39	11	0	0	0	0	89	0	34
2019	3 to 10 years in current department or agency	49	18	15	12	4	2	0	68	16	57
2018	Less than 3 years in current department or agency	53	19	13	5	2	7	0	78	8	43
2018	3 to 10 years in current department or agency	48	26	13	6	6	0	0	74	12	50
2017	Less than 3 years in current department or agency	56	10	15	10	5	3	0	68	16	27
2017	3 to 10 years in current department or agency	34	26	14	9	14	3	0	62	24	65
2017	11 to 20 years in current department or agency	53	23	15	5	2	3	0	78	7	39
2014	Less than 3 years in current department or agency	66	13	15	0	3	3	0	81	3	32
2014	3 to 10 years in current department or agency	55	17	6	14	4	4	0	75	18	88
2014	11 to 20 years in current department or agency	59	15	18	5	0	3	0	76	5	40
2014	More than 20 years in current department or agency	73	0	18	0	0	0	8	80	0	11

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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year	Demographic	Yes (%)	No (%)	Not sure (%)	Total responses
2019	Less than 3 years in current department or agency	15	41	45	34
2019	3 to 10 years in current department or agency	16	44	40	57
2018	Less than 3 years in current department or agency	16	46	38	43
2018	3 to 10 years in current department or agency	12	44	43	50
2017	Less than 3 years in current department or agency	31	29	40	27
2017	3 to 10 years in current department or agency	34	46	20	64
2017	11 to 20 years in current department or agency	20	42	38	39
2014	Less than 3 years in current department or agency	18	44	38	32
2014	3 to 10 years in current department or agency	16	44	40	87
2014	11 to 20 years in current department or agency	10	54	37	40
2014	More than 20 years in current department or agency	39	52	9	11

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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	44	3	8	0	0	9	87	9	34
2019	3 to 10 years in current department or agency	34	47	9	3	0	0	7	87	3	57

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	67	15	3	0	0	9	6	97	0	34
2019	3 to 10 years in current department or agency	55	27	9	0	0	1	9	90	0	57

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	14	86	57

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	6	23	0	0	21	12	66	0	34
2019	3 to 10 years in current department or agency	20	10	22	7	3	32	5	49	17	57
2018	Less than 3 years in current department or agency	24	7	7	0	2	47	12	77	6	42
2018	3 to 10 years in current department or agency	31	18	11	4	6	26	4	70	14	50
2017	Less than 3 years in current department or agency	24	11	5	5	0	41	13	76	12	27
2017	3 to 10 years in current department or agency	22	29	17	4	4	19	6	68	10	65
2017	11 to 20 years in current department or agency	20	35	13	8	4	17	3	69	15	39
2014	Less than 3 years in current department or agency	38	6	0	3	0	43	9	93	7	32
2014	3 to 10 years in current department or agency	38	16	10	5	7	18	7	72	15	88
2014	11 to 20 years in current department or agency	31	18	9	8	5	26	2	69	18	40
2014	More than 20 years in current department or agency	61	8	18	0	0	12	0	79	0	11

Question 65. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	71	9	12	0	0	6	3	87	0	33
2019	3 to 10 years in current department or agency	36	27	13	11	3	8	2	70	16	57
2018	Less than 3 years in current department or agency	50	19	10	0	0	21	0	88	0	42
2018	3 to 10 years in current department or agency	52	21	17	7	2	1	0	74	9	50
2017	Less than 3 years in current department or agency	36	32	12	3	0	17	0	82	3	27
2017	3 to 10 years in current department or agency	40	39	7	5	4	6	0	83	9	65
2017	11 to 20 years in current department or agency	42	43	5	3	4	2	0	87	7	39
2014	Less than 3 years in current department or agency	66	28	0	0	0	6	0	100	0	32
2014	3 to 10 years in current department or agency	55	27	6	3	5	3	0	85	8	88
2014	11 to 20 years in current department or agency	53	26	12	3	5	0	0	79	8	40
2014	More than 20 years in current department or agency	52	18	18	0	0	12	0	79	0	11

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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	34

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	0	100	33
2019	3 to 10 years in current department or agency	11	89	56

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	6	22	0	0	21	12	67	0	34
2019	3 to 10 years in current department or agency	29	10	22	4	2	32	2	59	8	57
2018	Less than 3 years in current department or agency	33	8	9	0	0	38	12	81	0	43
2018	3 to 10 years in current department or agency	40	12	16	4	2	24	2	71	8	50
2017	Less than 3 years in current department or agency	27	10	6	0	0	50	8	87	0	27
2017	3 to 10 years in current department or agency	37	21	13	2	1	19	7	78	4	65
2017	11 to 20 years in current department or agency	28	17	21	3	2	24	5	63	7	39
2014	Less than 3 years in current department or agency	50	6	0	3	0	34	6	94	6	32
2014	3 to 10 years in current department or agency	44	18	11	2	3	14	8	78	7	88
2014	11 to 20 years in current department or agency	40	20	8	8	2	20	2	77	13	40
2014	More than 20 years in current department or agency	61	0	27	0	0	12	0	70	0	11

Question 73. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	9	11	0	0	6	6	88	0	34
2019	3 to 10 years in current department or agency	47	26	7	7	2	11	0	82	10	57
2018	Less than 3 years in current department or agency	56	26	7	0	0	9	2	92	0	43
2018	3 to 10 years in current department or agency	62	24	8	6	0	0	0	86	6	50
2017	Less than 3 years in current department or agency	52	20	6	0	0	17	5	93	0	27
2017	3 to 10 years in current department or agency	58	30	3	3	1	3	1	92	5	64
2017	11 to 20 years in current department or agency	70	15	7	6	2	0	0	85	8	39
2014	Less than 3 years in current department or agency	82	16	0	0	0	3	0	100	0	32
2014	3 to 10 years in current department or agency	63	25	5	2	2	1	1	90	5	88
2014	11 to 20 years in current department or agency	66	18	10	5	0	0	0	84	5	40
2014	More than 20 years in current department or agency	61	8	18	0	0	12	0	79	0	11

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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	27	31	24	9	10	0	0	58	19	34
2019	3 to 10 years in current department or agency	27	37	23	5	6	0	2	65	12	56
2018	Less than 3 years in current department or agency	29	23	19	22	7	0	0	53	29	43
2018	3 to 10 years in current department or agency	29	28	14	12	16	0	0	57	28	50
2017	Less than 3 years in current department or agency	8	21	24	18	24	0	5	30	44	27
2017	3 to 10 years in current department or agency	28	24	17	12	16	1	2	54	29	65
2017	11 to 20 years in current department or agency	36	25	14	16	8	0	0	62	24	39

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	24	33	9	5	0	54	14	34
2019	3 to 10 years in current department or agency	7	25	37	24	7	0	31	31	57
2018	Less than 3 years in current department or agency	31	33	14	12	10	0	64	22	43
2018	3 to 10 years in current department or agency	12	26	26	19	17	0	38	36	50
2017	Less than 3 years in current department or agency	25	28	21	13	14	0	53	27	27
2017	3 to 10 years in current department or agency	12	36	17	25	8	1	49	34	64
2017	11 to 20 years in current department or agency	7	31	25	15	21	0	38	36	39

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	47	33	12	6	3	0	0	80	9	34
2019	3 to 10 years in current department or agency	30	32	22	10	4	0	2	64	14	57
2018	Less than 3 years in current department or agency	47	23	12	13	3	0	2	72	16	42
2018	3 to 10 years in current department or agency	27	35	20	10	6	0	2	63	16	50
2017	Less than 3 years in current department or agency	31	31	14	21	3	0	0	62	24	27
2017	3 to 10 years in current department or agency	29	26	24	15	3	3	0	56	19	65
2017	11 to 20 years in current department or agency	23	39	20	12	2	0	3	65	15	39

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	29	31	21	11	8	0	60	19	34
2019	3 to 10 years in current department or agency	12	16	34	27	9	2	29	37	56
2018	Less than 3 years in current department or agency	41	25	14	15	5	0	67	19	43
2018	3 to 10 years in current department or agency	8	25	20	25	22	0	33	47	49
2017	Less than 3 years in current department or agency	23	18	19	16	19	5	44	37	27
2017	3 to 10 years in current department or agency	15	21	23	26	14	1	36	41	65
2017	11 to 20 years in current department or agency	5	17	41	22	15	0	22	37	39

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	62	20	10	5	0	0	3	85	5	34
2019	3 to 10 years in current department or agency	52	17	14	9	2	2	4	74	12	57
2018	Less than 3 years in current department or agency	60	26	7	3	2	0	2	88	5	43
2018	3 to 10 years in current department or agency	48	28	6	8	4	0	6	81	13	49
2017	Less than 3 years in current department or agency	61	24	5	8	3	0	0	84	11	26
2017	3 to 10 years in current department or agency	37	23	17	7	0	1	14	71	8	65
2017	11 to 20 years in current department or agency	36	29	13	10	5	0	8	70	16	39

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	38	40	16	3	0	3	0	80	3	34
2019	3 to 10 years in current department or agency	35	33	21	9	2	0	0	68	11	56
2018	Less than 3 years in current department or agency	43	28	17	9	2	0	0	72	11	42
2018	3 to 10 years in current department or agency	36	26	12	14	10	0	2	64	24	50
2017	Less than 3 years in current department or agency	35	27	22	7	3	0	5	66	10	27
2017	3 to 10 years in current department or agency	31	26	27	9	2	2	3	60	11	65
2017	11 to 20 years in current department or agency	24	42	20	7	7	0	0	66	14	39

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	55	25	9	9	0	3	0	82	9	34
2019	3 to 10 years in current department or agency	33	45	14	5	2	2	0	79	6	57
2018	Less than 3 years in current department or agency	46	32	11	10	2	0	0	77	11	43
2018	3 to 10 years in current department or agency	28	39	21	10	0	2	0	68	11	49
2017	Less than 3 years in current department or agency	38	24	12	14	3	0	8	68	19	27
2017	3 to 10 years in current department or agency	28	26	26	10	6	2	3	56	17	65
2017	11 to 20 years in current department or agency	25	43	15	15	2	0	0	68	17	39

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	35	38	18	6	3	0	73	9	34
2019	3 to 10 years in current department or agency	19	38	32	5	5	0	57	11	56
2018	Less than 3 years in current department or agency	41	35	14	7	2	0	76	9	43
2018	3 to 10 years in current department or agency	24	17	28	21	10	0	41	31	49
2017	Less than 3 years in current department or agency	20	35	21	16	3	5	58	20	27
2017	3 to 10 years in current department or agency	21	29	21	18	11	0	50	29	65
2017	11 to 20 years in current department or agency	23	31	21	13	12	0	54	25	39

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	24	19	9	0	0	73	9	34
2019	3 to 10 years in current department or agency	30	35	23	8	3	0	65	12	57
2018	Less than 3 years in current department or agency	41	39	9	6	4	0	80	11	43
2018	3 to 10 years in current department or agency	32	33	23	9	4	0	65	13	49
2017	Less than 3 years in current department or agency	40	24	22	6	3	5	68	9	27
2017	3 to 10 years in current department or agency	27	28	20	12	11	1	57	23	65
2017	11 to 20 years in current department or agency	38	35	9	7	10	0	73	17	39

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	58	27	6	6	3	0	0	85	9	34
2019	3 to 10 years in current department or agency	51	25	15	3	3	0	2	78	7	56

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	49	24	18	9	0	0	0	73	9	33
2019	3 to 10 years in current department or agency	41	37	14	3	5	0	0	78	8	57
2018	Less than 3 years in current department or agency	43	32	20	3	2	0	0	76	5	42
2018	3 to 10 years in current department or agency	26	39	19	14	2	0	0	64	17	49
2017	Less than 3 years in current department or agency	35	23	31	5	0	0	5	61	6	27
2017	3 to 10 years in current department or agency	38	24	25	10	3	0	0	62	13	65
2017	11 to 20 years in current department or agency	43	32	15	3	5	2	0	77	8	39

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	72	17	6	3	3	0	0	89	6	34
2019	3 to 10 years in current department or agency	67	20	7	4	0	0	2	89	4	57
2018	Less than 3 years in current department or agency	60	28	5	2	2	0	3	90	4	40
2018	3 to 10 years in current department or agency	61	29	5	6	0	0	0	89	6	49
2017	Less than 3 years in current department or agency	51	26	12	5	0	0	5	82	5	27
2017	3 to 10 years in current department or agency	70	14	12	2	0	2	0	86	2	65
2017	11 to 20 years in current department or agency	56	34	10	0	0	0	0	90	0	39

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	86	9	3	0	3	97	0	34
2019	3 to 10 years in current department or agency	79	16	2	2	1	96	2	57
2018	Less than 3 years in current department or agency	83	8	0	4	5	96	4	43
2018	3 to 10 years in current department or agency	81	12	0	2	5	98	2	49

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	85	12	0	0	0	3	100	0	34
2019	3 to 10 years in current department or agency	91	0	2	4	3	0	91	7	57
2018	Less than 3 years in current department or agency	86	5	5	0	0	5	95	0	43
2018	3 to 10 years in current department or agency	79	9	6	4	0	2	90	4	49
2017	Less than 3 years in current department or agency	89	3	3	0	0	5	97	0	27
2017	3 to 10 years in current department or agency	74	12	7	0	3	4	90	3	65
2017	11 to 20 years in current department or agency	83	10	5	2	0	0	92	2	39

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	91	9	0	0	0	0	100	0	34
2019	3 to 10 years in current department or agency	60	24	9	4	4	0	84	8	56
2018	Less than 3 years in current department or agency	71	27	0	0	2	0	98	2	42
2018	3 to 10 years in current department or agency	57	22	4	8	6	2	81	15	49
2017	Less than 3 years in current department or agency	61	18	12	3	0	5	84	3	27
2017	3 to 10 years in current department or agency	40	36	17	3	1	2	78	4	65
2017	11 to 20 years in current department or agency	55	27	11	7	0	0	82	7	39

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	85	12	0	0	3	0	0	97	3	34
2019	3 to 10 years in current department or agency	61	20	13	3	2	0	2	82	5	56
2018	Less than 3 years in current department or agency	83	8	4	2	2	0	0	91	5	42
2018	3 to 10 years in current department or agency	69	17	6	0	4	0	4	89	5	50
2017	Less than 3 years in current department or agency	77	17	0	0	0	0	5	100	0	27
2017	3 to 10 years in current department or agency	60	27	5	0	4	2	2	91	4	65
2017	11 to 20 years in current department or agency	77	13	2	8	0	0	0	90	8	38

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	89	3	6	0	0	3	94	0	34
2019	3 to 10 years in current department or agency	60	7	5	1	0	27	91	2	57
2018	Less than 3 years in current department or agency	71	8	2	0	0	19	97	0	42
2018	3 to 10 years in current department or agency	45	14	6	4	2	29	83	9	49
2017	Less than 3 years in current department or agency	71	6	0	0	0	23	100	0	27
2017	3 to 10 years in current department or agency	55	11	3	3	0	29	93	4	65
2017	11 to 20 years in current department or agency	58	22	5	0	0	15	94	0	39

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	89	9	3	0	0	0	97	0	34
2019	3 to 10 years in current department or agency	58	22	7	3	5	6	84	9	57
2018	Less than 3 years in current department or agency	73	17	7	0	0	2	93	0	42
2018	3 to 10 years in current department or agency	62	18	14	2	2	2	81	4	50
2017	Less than 3 years in current department or agency	68	21	3	3	0	6	94	3	26
2017	3 to 10 years in current department or agency	67	15	7	4	0	7	88	4	65
2017	11 to 20 years in current department or agency	57	29	4	7	0	3	89	7	39

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	81	3	12	0	3	0	0	85	3	34
2019	3 to 10 years in current department or agency	86	8	0	0	0	2	4	100	0	57
2018	Less than 3 years in current department or agency	76	6	7	4	7	0	0	82	11	42
2018	3 to 10 years in current department or agency	82	12	0	2	2	0	2	96	4	50
2017	Less than 3 years in current department or agency	67	14	8	0	5	0	5	86	5	27
2017	3 to 10 years in current department or agency	80	7	6	0	0	0	7	94	0	65
2017	11 to 20 years in current department or agency	85	6	7	2	0	0	0	91	2	39

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	69	16	9	3	0	3	87	3	33
2019	3 to 10 years in current department or agency	58	20	19	0	2	2	79	2	57
2018	Less than 3 years in current department or agency	47	26	22	2	2	0	74	5	42
2018	3 to 10 years in current department or agency	41	30	25	2	2	0	71	4	50
2017	Less than 3 years in current department or agency	43	30	12	10	0	5	77	10	27
2017	3 to 10 years in current department or agency	45	30	16	5	0	5	78	5	65
2017	11 to 20 years in current department or agency	48	38	12	2	0	0	86	2	39

Question 75. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	26	34	26	9	3	0	3	62	12	34
2019	3 to 10 years in current department or agency	10	44	36	10	0	0	0	54	10	57
2018	Less than 3 years in current department or agency	26	43	17	12	2	0	0	69	14	43
2018	3 to 10 years in current department or agency	12	34	31	13	10	0	0	46	23	50
2017	Less than 3 years in current department or agency	11	38	30	18	3	0	0	50	21	27
2017	3 to 10 years in current department or agency	4	33	38	17	7	1	0	37	24	65
2017	11 to 20 years in current department or agency	7	31	38	22	2	0	0	38	24	39

Question 76. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	3	8	41	37	9	3	47	11	34
2019	3 to 10 years in current department or agency	5	14	41	33	7	0	40	20	57
2018	Less than 3 years in current department or agency	2	11	25	38	24	0	62	14	43
2018	3 to 10 years in current department or agency	12	20	42	20	6	0	26	32	50
2017	Less than 3 years in current department or agency	0	33	25	24	18	0	43	33	27
2017	3 to 10 years in current department or agency	8	28	34	23	7	0	31	36	65
2017	11 to 20 years in current department or agency	9	18	35	28	10	0	38	27	39

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	63	20	15	0	0	3	85	0	34
2019	3 to 10 years in current department or agency	48	38	9	5	0	0	86	5	57
2018	Less than 3 years in current department or agency	62	34	0	3	2	0	95	5	43
2018	3 to 10 years in current department or agency	54	39	5	2	0	0	93	2	49
2017	Less than 3 years in current department or agency	32	41	14	11	0	3	74	11	27
2017	3 to 10 years in current department or agency	35	43	10	8	4	0	78	12	64
2017	11 to 20 years in current department or agency	37	50	8	3	2	0	87	5	39

Question 78. I would describe my workplace as being psychologically healthy.
A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	53	36	5	3	3	0	89	6	34
2019	3 to 10 years in current department or agency	34	40	15	9	2	0	74	10	57
2018	Less than 3 years in current department or agency	54	32	9	2	2	0	86	4	43
2018	3 to 10 years in current department or agency	38	31	17	8	4	2	71	12	50
2017	Less than 3 years in current department or agency	31	45	14	11	0	0	76	11	26
2017	3 to 10 years in current department or agency	24	38	18	16	4	0	62	20	65
2017	11 to 20 years in current department or agency	37	34	12	10	8	0	71	17	39

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	19	81	34
2019	3 to 10 years in current department or agency	41	59	57
2017	Less than 3 years in current department or agency	21	79	27
2017	3 to 10 years in current department or agency	34	66	65
2017	11 to 20 years in current department or agency	53	47	39
2014	Less than 3 years in current department or agency	16	84	32
2014	3 to 10 years in current department or agency	45	55	87
2014	11 to 20 years in current department or agency	31	69	40
2014	More than 20 years in current department or agency	48	52	11

Question 80. Were any measures taken to accommodate your needs?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	3 to 10 years in current department or agency	100	0	23
2017	3 to 10 years in current department or agency	87	13	23
2017	11 to 20 years in current department or agency	100	0	20
2014	3 to 10 years in current department or agency	95	5	39
2014	11 to 20 years in current department or agency	100	0	12

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	3 to 10 years in current department or agency	72	14	4	10	0	86	10	23
2017	3 to 10 years in current department or agency	80	14	0	0	6	94	6	20
2017	11 to 20 years in current department or agency	71	15	0	10	4	86	14	20
2014	3 to 10 years in current department or agency	84	16	0	0	0	100	0	37
2014	11 to 20 years in current department or agency	49	17	17	17	0	66	17	12

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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	23	41	19	6	12	0	0	23	77	34
2019	3 to 10 years in current department or agency	24	34	18	12	8	3	0	24	76	57
2018	Less than 3 years in current department or agency	19	30	32	12	5	0	2	20	80	43
2018	3 to 10 years in current department or agency	23	32	24	14	6	0	0	23	77	50
2017	Less than 3 years in current department or agency	25	25	31	13	5	0	0	25	75	27
2017	3 to 10 years in current department or agency	25	25	22	12	7	8	0	28	72	65
2017	11 to 20 years in current department or agency	43	30	12	10	0	6	0	45	55	39

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	61	39	26
2019	3 to 10 years in current department or agency	46	54	42

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 84. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2019	Less than 3 years in current department or agency	62	38	26
2019	3 to 10 years in current department or agency	62	38	41
2018	Less than 3 years in current department or agency	43	57	34
2018	3 to 10 years in current department or agency	48	52	38

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	37	31	4	20	4	0	4	71	25	26
2019	3 to 10 years in current department or agency	33	18	16	18	10	0	6	54	30	42
2018	Less than 3 years in current department or agency	32	20	21	6	9	3	9	59	18	34
2018	3 to 10 years in current department or agency	36	28	13	10	13	0	0	63	23	38
2017	Less than 3 years in current department or agency	15	19	11	20	18	7	10	41	46	20
2017	3 to 10 years in current department or agency	18	20	7	30	14	3	8	43	49	43
2017	11 to 20 years in current department or agency	19	23	9	10	35	0	4	44	47	21

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":
Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	7	12	12	21	26	4	18	24	61	26
2019	3 to 10 years in current department or agency	10	9	7	0	14	8	52	47	34	42
2018	Less than 3 years in current department or agency	0	6	8	12	36	8	30	10	77	34
2018	3 to 10 years in current department or agency	18	14	10	3	14	0	42	55	28	38
2017	Less than 3 years in current department or agency	11	8	13	13	24	11	21	28	54	20
2017	3 to 10 years in current department or agency	11	5	5	13	15	2	50	33	58	43
2017	11 to 20 years in current department or agency	5	4	15	0	20	9	47	21	46	21

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2019	Less than 3 years in current department or agency	52	6	19	12	11	0	58	23	34
2019	3 to 10 years in current department or agency	44	10	10	7	12	16	65	23	57
2018	Less than 3 years in current department or agency	38	19	12	9	10	12	65	22	42
2018	3 to 10 years in current department or agency	45	20	13	9	8	6	69	18	50

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Date modified:: 2019-03-01

2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 97. In total, how many years have you been working in your current department or agency?

Survey Themes

My Job

Question 1. I have the materials and equipment I need to do my job.

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 4. I get the training I need to do my job.

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.

Question 6. I have support at work to balance my work and personal life.

Question 7. I get a sense of satisfaction from my work.

Question 8. I receive meaningful recognition for work well done.

Question 9. I have clear work objectives.

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.

Question 11. Overall, I feel valued at work.

Question 12. I am proud of the work that I do.

Question 13. I have opportunities to provide input into decisions that affect my work.

Question 14. I am encouraged to be innovative or to take initiative in my work.

Question 15. I have support at work to provide a high level of service.

Question 16. Overall, I like my job.

Question 17. I can complete my assigned workload during my regular working hours.

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 25. I receive useful feedback from my immediate supervisor on my job performance.

Question 26. I can count on my immediate supervisor to keep his or her promises.

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).

Question 30. My immediate supervisor seems to care about me as a person.

Question 31. I am satisfied with the quality of supervision I receive.

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.

Question 35. I have confidence in the senior management of my department or agency.

Question 36. Senior management in my department or agency makes effective and timely decisions.

Question 37. Essential information flows effectively from senior management to staff.

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.

Question 40. I feel that change is managed well in my department or agency.

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 44. My department or agency does a good job of supporting employee career development.

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).

Question 49. My department or agency implements activities and practices that support a diverse workplace.

Question 50. Overall, my department or agency treats me with respect.

Question 51. I would recommend my department or agency as a great place to work.

Question 52. I am satisfied with my department or agency.

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.

Harassment

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?