2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 91. Do you work full-time or part-time?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

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My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 44 4 12 3 0 0 81 15 132
2019 Part-time 50 41 0 9 0 0 0 91 9 10
2017 Full-time 25 51 6 13 4 0 0 77 17 128
2017 Part-time 39 61 0 0 0 0 0 100 0 10
2014 Full-time 43 42 3 8 4 1 0 85 12 165
2014 Part-time 40 49 0 11 0 0 0 89 11 10

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 20 3 4 2 0 0 91 6 130
2019 Part-time 80 20 0 0 0 0 0 100 0 10
2017 Full-time 64 23 3 8 2 0 0 87 10 128
2017 Part-time 84 16 0 0 0 0 0 100 0 10
2014 Full-time 69 17 7 5 2 1 1 87 7 165
2014 Part-time 52 19 20 9 0 0 0 71 9 10

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 37 5 7 1 0 0 87 7 132
2019 Part-time 70 20 0 9 0 0 0 91 9 10
2017 Full-time 47 42 1 6 4 0 0 89 10 128
2017 Part-time 47 46 0 7 0 0 0 93 7 10
2014 Full-time 55 35 2 5 2 1 0 90 7 165
2014 Part-time 50 39 0 11 0 0 0 89 11 10

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 40 7 9 2 0 0 82 11 132
2019 Part-time 59 19 11 11 0 0 0 78 11 10
2017 Full-time 40 37 14 6 3 0 0 77 9 128
2017 Part-time 43 35 13 9 0 0 0 78 9 10
2014 Full-time 49 35 8 4 3 1 1 85 7 165
2014 Part-time 61 19 0 9 10 0 0 81 19 10

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 35 8 3 1 0 0 88 4 129
2019 Part-time 59 32 9 0 0 0 0 91 0 10
2017 Full-time 58 33 5 2 3 0 0 91 4 128
2017 Part-time 69 31 0 0 0 0 0 100 0 10
2014 Full-time 60 30 3 6 1 1 0 91 6 165
2014 Part-time 61 39 0 0 0 0 0 100 0 10

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 21 6 4 2 0 1 88 6 131
2019 Part-time 48 43 0 9 0 0 0 91 9 10
2017 Full-time 57 23 11 7 1 0 1 80 8 127
2017 Part-time 63 37 0 0 0 0 0 100 0 10
2014 Full-time 63 23 5 6 3 1 0 87 8 165
2014 Part-time 71 19 0 9 0 0 0 91 9 10

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 33 9 4 1 0 0 86 5 132
2019 Part-time 57 43 0 0 0 0 0 100 0 10
2017 Full-time 46 39 8 2 5 0 0 85 7 128
2017 Part-time 47 29 0 24 0 0 0 76 24 10
2014 Full-time 55 32 6 6 1 0 0 87 7 165
2014 Part-time 61 30 9 0 0 0 0 91 0 10

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 32 14 7 2 0 0 77 9 132
2019 Part-time 48 52 0 0 0 0 0 100 0 10
2017 Full-time 43 36 10 7 3 0 1 80 10 128
2017 Part-time 38 49 13 0 0 0 0 87 0 10
2014 Full-time 47 31 11 7 5 0 0 77 12 165
2014 Part-time 70 21 0 9 0 0 0 91 9 10

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 39 10 8 2 0 0 80 11 132
2019 Part-time 48 43 9 0 0 0 0 91 0 10
2017 Full-time 34 42 10 8 4 0 2 77 13 128
2017 Part-time 54 28 9 0 9 0 0 82 9 10

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 32 6 1 2 0 0 91 3 132
2019 Part-time 50 50 0 0 0 0 0 100 0 10
2017 Full-time 51 35 6 5 2 0 0 87 7 128
2017 Part-time 63 37 0 0 0 0 0 100 0 10
2014 Full-time 57 34 7 2 1 0 0 91 2 165
2014 Part-time 61 10 29 0 0 0 0 71 0 10

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 30 10 4 4 0 0 83 8 132
2019 Part-time 48 52 0 0 0 0 0 100 0 10
2017 Full-time 44 32 13 6 5 0 0 76 11 127
2017 Part-time 46 46 0 9 0 0 0 91 9 10

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 25 7 1 1 0 0 91 2 129
2019 Part-time 59 41 0 0 0 0 0 100 0 10
2017 Full-time 59 29 7 3 2 0 0 88 5 128
2017 Part-time 60 40 0 0 0 0 0 100 0 10
2014 Full-time 71 22 4 4 0 0 0 92 4 165
2014 Part-time 70 30 0 0 0 0 0 100 0 10

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 38 7 8 2 0 0 83 10 130
2019 Part-time 39 50 11 0 0 0 0 89 0 10
2017 Full-time 42 36 11 7 4 0 0 78 11 128
2017 Part-time 44 47 0 9 0 0 0 91 9 10
2014 Full-time 45 32 14 4 4 1 0 77 8 165
2014 Part-time 40 41 9 9 0 0 0 81 9 10

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 52 32 11 3 1 0 0 85 5 132
2019 Part-time 61 39 0 0 0 0 0 100 0 10
2017 Full-time 42 41 7 4 5 0 1 84 9 128
2017 Part-time 47 53 0 0 0 0 0 100 0 10
2014 Full-time 51 25 13 6 5 1 0 77 11 165
2014 Part-time 60 30 0 9 0 0 0 91 9 10

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 45 37 12 3 2 0 0 82 5 132
2019 Part-time 59 41 0 0 0 0 0 100 0 10
2017 Full-time 37 40 13 6 3 0 0 77 9 128
2017 Part-time 30 61 0 9 0 0 0 91 9 10
2014 Full-time 51 36 6 4 2 1 0 87 6 164
2014 Part-time 71 19 9 0 0 0 0 91 0 10

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 38 7 2 1 0 0 90 4 132
2019 Part-time 68 32 0 0 0 0 0 100 0 10
2017 Full-time 51 32 8 4 4 1 0 84 8 127
2017 Part-time 52 48 0 0 0 0 0 100 0 10
2014 Full-time 62 26 7 4 1 0 0 88 5 165
2014 Part-time 61 20 19 0 0 0 0 81 0 10

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 29 16 9 7 0 0 68 16 132
2019 Part-time 70 30 0 0 0 0 0 100 0 10
2017 Full-time 32 37 15 8 6 1 1 70 14 128
2017 Part-time 36 64 0 0 0 0 0 100 0 10
2014 Full-time 45 31 13 5 4 1 1 77 9 165
2014 Part-time 70 20 10 0 0 0 0 90 0 10

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 6 19 37 26 12 0 0 38 25 132
2019 Part-time 9 20 9 30 22 9 0 57 33 10
2017 Full-time 14 27 33 14 8 2 2 23 42 128
2017 Part-time 0 39 24 7 21 0 8 31 43 10
2014 Full-time 2 15 37 26 17 1 2 44 17 163
2014 Part-time 0 49 9 19 22 0 0 42 49 10

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 4 10 26 34 26 0 1 60 13 131
2019 Part-time 0 9 9 20 52 9 0 80 10 10
2017 Full-time 11 11 27 30 18 1 4 50 22 128
2017 Part-time 0 22 33 7 29 0 8 40 24 10
2014 Full-time 3 6 19 36 30 2 5 70 10 164
2014 Part-time 0 19 39 10 32 0 0 42 19 10

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 5 14 28 33 19 1 0 53 19 130
2019 Part-time 0 9 9 50 11 20 0 77 12 10
2017 Full-time 6 14 32 28 16 1 2 45 21 128
2017 Part-time 0 22 31 16 0 9 21 23 31 10
2014 Full-time 6 14 27 25 25 0 3 52 20 165
2014 Part-time 0 20 39 21 11 9 0 35 22 10

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 1 5 23 40 30 0 1 71 6 132
2019 Part-time 0 0 19 32 50 0 0 81 0 10
2017 Full-time 3 9 31 32 22 1 3 56 12 128
2017 Part-time 0 13 41 0 37 0 8 41 14 10
2014 Full-time 1 8 24 44 21 1 2 67 8 163
2014 Part-time 0 0 49 19 32 0 0 51 0 10

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 13 18 28 22 16 1 2 40 32 132
2019 Part-time 0 9 9 50 11 11 9 77 12 10
2017 Full-time 17 27 23 14 16 1 2 31 46 128
2017 Part-time 7 24 31 7 13 0 18 25 38 10
2014 Full-time 7 19 30 24 16 1 3 42 26 165
2014 Part-time 0 0 39 30 32 0 0 61 0 10

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 4 10 27 30 27 2 0 58 14 132
2019 Part-time 0 0 19 22 50 9 0 80 0 10
2017 Full-time 5 15 20 32 21 2 6 57 21 127
2017 Part-time 18 0 28 16 21 9 8 45 21 10
2014 Full-time 2 6 17 35 34 2 4 73 9 165
2014 Part-time 0 19 30 19 22 9 0 46 21 10

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 5 11 36 28 18 2 0 47 16 132
2019 Part-time 0 0 28 11 50 11 0 69 0 10
2017 Full-time 4 17 30 27 20 1 2 48 21 128
2017 Part-time 7 18 37 17 0 0 21 21 32 10
2014 Full-time 5 10 31 31 21 0 2 53 16 165
2014 Part-time 10 0 51 30 0 9 0 33 11 10

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 11 21 34 17 17 0 0 34 33 132
2019 Part-time 0 0 37 41 22 0 0 63 0 10
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My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 74 16 4 3 2 0 1 92 5 132
2019 Part-time 91 9 0 0 0 0 0 100 0 10
2017 Full-time 68 22 2 6 1 0 0 90 7 128
2017 Part-time 75 16 0 9 0 0 0 91 9 10
2014 Full-time 76 13 3 6 2 1 0 90 7 165
2014 Part-time 62 19 0 0 0 0 19 100 0 10

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 29 11 12 2 3 4 73 15 132
2019 Part-time 59 11 0 0 0 9 20 100 0 10
2017 Full-time 29 25 18 14 6 7 1 59 22 128
2017 Part-time 36 24 13 18 0 0 9 66 19 10
2014 Full-time 42 26 12 6 8 3 3 72 15 165
2014 Part-time 52 39 0 0 9 0 0 91 9 10

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 54 34 3 6 2 1 0 88 9 132
2019 Part-time 80 20 0 0 0 0 0 100 0 10
2017 Full-time 48 28 12 7 5 1 0 76 12 128
2017 Part-time 31 56 0 13 0 0 0 87 13 10
2014 Full-time 56 27 4 8 4 1 1 84 12 165
2014 Part-time 81 10 0 0 9 0 0 91 9 10

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 25 3 5 1 0 0 91 6 130
2019 Part-time 91 9 0 0 0 0 0 100 0 10
2017 Full-time 47 40 8 3 2 0 0 87 4 127
2017 Part-time 38 62 0 0 0 0 0 100 0 10
2014 Full-time 57 34 3 4 1 0 0 92 5 165
2014 Part-time 71 29 0 0 0 0 0 100 0 10

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 32 3 2 1 2 0 93 4 132
2019 Part-time 57 32 11 0 0 0 0 89 0 10
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My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 21 10 3 1 1 3 86 4 132
2019 Part-time 57 43 0 0 0 0 0 100 0 10

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 34 8 5 0 0 1 87 5 132
2019 Part-time 37 44 19 0 0 0 0 81 0 10
2017 Full-time 46 37 7 4 4 0 1 84 8 128
2017 Part-time 38 24 22 9 7 0 0 62 16 10
2014 Full-time 56 20 12 7 4 1 1 77 11 165
2014 Part-time 60 30 0 0 9 0 0 91 9 10

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 33 7 1 1 1 1 91 2 131
2019 Part-time 48 43 0 9 0 0 0 91 9 10
2017 Full-time 53 29 13 1 2 1 3 84 3 128
2017 Part-time 38 37 9 9 7 0 0 75 16 10
2014 Full-time 58 24 9 6 2 1 1 83 8 165
2014 Part-time 60 30 9 0 0 0 0 91 0 10

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 84 11 2 2 0 0 1 96 2 132
2019 Part-time 91 9 0 0 0 0 0 100 0 10
2017 Full-time 80 14 2 1 0 0 3 98 1 127
2017 Part-time 76 24 0 0 0 0 0 100 0 10
2014 Full-time 86 9 1 3 1 0 1 96 4 165
2014 Part-time 100 0 0 0 0 0 0 100 0 10

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 19 6 4 0 1 2 90 4 131
2019 Part-time 57 32 0 0 0 0 11 100 0 10
2017 Full-time 70 16 5 4 2 0 4 89 6 127
2017 Part-time 76 24 0 0 0 0 0 100 0 10
2014 Full-time 65 20 6 3 2 1 2 88 5 165
2014 Part-time 81 19 0 0 0 0 0 100 0 10

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 67 25 6 1 0 0 1 93 1 132
2019 Part-time 57 32 0 11 0 0 0 89 11 10
2017 Full-time 66 19 8 4 1 0 1 86 5 127
2017 Part-time 57 34 9 0 0 0 0 91 0 10

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 25 9 3 1 0 1 87 4 132
2019 Part-time 61 30 9 0 0 0 0 91 0 10
2017 Full-time 59 22 12 3 3 0 1 83 6 127
2017 Part-time 53 13 9 18 7 0 0 66 25 10
2014 Full-time 62 22 7 5 3 1 1 85 8 165
2014 Part-time 71 19 0 9 0 0 0 91 9 10

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 50 9 5 3 3 0 82 8 36
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Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 48 29 10 9 3 1 0 78 12 132
2019 Part-time 61 20 9 0 0 9 0 90 0 10
2017 Full-time 35 36 15 7 4 4 0 73 11 128
2017 Part-time 38 31 9 22 0 0 0 69 22 10
2014 Full-time 46 32 9 6 5 3 0 81 11 165
2014 Part-time 60 19 20 0 0 0 0 80 0 10

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 41 32 13 11 3 1 0 74 14 129
2019 Part-time 52 20 0 18 0 9 0 80 20 10
2017 Full-time 28 35 15 13 8 1 0 64 21 128
2017 Part-time 21 26 29 24 0 0 0 47 24 10
2014 Full-time 44 32 9 9 3 1 0 78 13 165
2014 Part-time 60 30 10 0 0 0 0 90 0 10

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 28 36 17 13 4 3 0 65 17 132
2019 Part-time 41 20 9 9 0 20 0 77 12 10
2017 Full-time 17 38 14 21 7 3 0 57 28 128
2017 Part-time 21 9 7 31 0 31 0 44 45 10
2014 Full-time 33 36 12 12 3 4 0 72 15 165
2014 Part-time 40 40 20 0 0 0 0 80 0 10

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 30 18 16 6 1 0 60 22 132
2019 Part-time 41 41 9 0 0 9 0 90 0 10
2017 Full-time 20 38 15 19 7 2 0 59 26 127
2017 Part-time 21 16 21 33 0 9 0 41 36 10
2014 Full-time 33 41 14 7 4 1 0 75 11 165
2014 Part-time 51 40 10 0 0 0 0 90 0 10

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 58 32 8 2 1 0 0 90 2 132
2019 Part-time 80 11 9 0 0 0 0 91 0 10
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My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 39 44 7 10 1 0 0 83 10 131
2019 Part-time 39 41 11 0 0 9 0 88 0 10
2017 Full-time 32 46 11 8 3 0 0 78 11 128
2017 Part-time 29 49 13 9 0 0 0 78 9 10
2014 Full-time 57 31 11 0 1 0 0 88 1 165
2014 Part-time 50 40 10 0 0 0 0 90 0 10

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 47 31 8 12 0 1 2 80 12 130
2019 Part-time 59 30 11 0 0 0 0 89 0 10
2017 Full-time 42 32 13 8 2 2 1 76 10 128
2017 Part-time 29 34 0 37 0 0 0 63 37 10
2014 Full-time 61 24 9 3 1 2 1 87 4 165
2014 Part-time 32 48 10 0 0 10 0 89 0 10

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 38 10 4 1 1 1 85 5 132
2019 Part-time 50 20 20 0 0 9 0 77 0 10

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 30 25 13 10 6 11 4 65 19 132
2019 Part-time 39 22 19 0 0 20 0 77 0 10
2017 Full-time 24 23 22 9 6 13 4 56 18 128
2017 Part-time 29 40 13 9 0 9 0 76 10 10
2014 Full-time 29 29 10 12 8 8 4 65 23 165
2014 Part-time 32 20 9 19 0 19 0 65 24 10

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 33 15 13 7 2 1 64 20 132
2019 Part-time 50 11 30 0 0 9 0 67 0 10
2017 Full-time 30 41 13 11 6 0 0 71 17 126
2017 Part-time 21 41 13 9 0 17 0 74 11 10
2014 Full-time 39 35 11 7 5 3 1 76 12 165
2014 Part-time 50 30 10 0 0 9 0 89 0 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 24 26 14 19 13 1 3 52 34 131
2019 Part-time 32 9 19 0 0 20 20 69 0 10
2017 Full-time 11 30 20 14 18 4 4 44 34 128
2017 Part-time 0 24 16 21 0 17 22 39 34 10
2014 Full-time 19 20 17 22 17 4 1 41 41 165
2014 Part-time 30 20 0 21 0 19 10 70 30 10

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 22 10 4 1 0 3 85 5 131
2019 Part-time 70 20 0 0 0 0 9 100 0 10

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 65 9 7 2 5 1 11 84 8 131
2019 Part-time 61 9 0 0 9 0 20 88 12 10

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 63 16 8 8 0 1 3 83 9 130
2019 Part-time 50 20 9 11 0 9 0 77 12 10

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 17 11 5 3 1 5 79 9 132
2019 Part-time 41 9 9 20 0 9 11 63 26 10

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 12 5 5 4 3 5 84 10 131
2019 Part-time 54 9 9 18 0 9 0 69 20 10

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 76 12 2 1 1 2 5 95 3 132
2019 Part-time 80 11 0 0 0 0 9 100 0 10

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 84 6 1 1 2 2 4 96 3 131
2019 Part-time 91 0 0 0 0 0 9 100 0 10

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 88 4 2 0 0 1 6 98 0 131
2019 Part-time 91 0 0 0 0 0 9 100 0 10

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 32 4 3 0 1 0 93 3 129
2019 Part-time 68 20 11 0 0 0 0 89 0 10
2017 Full-time 60 31 4 3 1 1 0 91 4 127
2017 Part-time 54 37 9 0 0 0 0 91 0 10
2014 Full-time 69 23 4 3 1 1 0 93 3 165
2014 Part-time 81 9 10 0 0 0 0 90 0 10

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 57 29 6 3 3 2 1 88 6 130
2019 Part-time 70 9 11 0 0 9 0 88 0 10
2017 Full-time 60 27 4 5 3 2 0 88 7 128
2017 Part-time 54 46 0 0 0 0 0 100 0 10
2014 Full-time 72 21 3 3 1 1 0 94 3 165
2014 Part-time 81 0 10 0 0 9 0 89 0 10

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 23 3 2 0 1 0 94 2 131
2019 Part-time 70 30 0 0 0 0 0 100 0 10
2017 Full-time 62 31 3 2 2 0 0 94 3 128
2017 Part-time 59 33 9 0 0 0 0 91 0 10
2014 Full-time 69 23 5 2 1 1 0 92 3 165
2014 Part-time 71 19 10 0 0 0 0 90 0 10

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 21 13 5 1 0 0 81 5 131
2019 Part-time 50 41 9 0 0 0 0 91 0 10
2017 Full-time 50 26 15 4 4 1 0 76 9 128
2017 Part-time 54 22 24 0 0 0 0 76 0 10
2014 Full-time 64 24 7 4 1 1 0 88 5 165
2014 Part-time 61 20 10 9 0 0 0 81 9 10

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 53 20 14 8 4 1 0 74 12 132
2019 Part-time 50 50 0 0 0 0 0 100 0 10
2017 Full-time 45 22 13 7 9 3 0 69 17 128
2017 Part-time 45 22 18 15 0 0 0 67 15 10
2014 Full-time 58 15 13 9 2 3 1 75 12 165
2014 Part-time 61 10 10 0 9 9 0 79 10 10
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Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Full-time 14 42 44 132
2019 Part-time 11 58 31 10
2017 Full-time 30 39 31 126
2017 Part-time 18 59 23 10
2014 Full-time 16 46 38 164
2014 Part-time 19 51 30 10
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Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 37 46 6 3 0 1 7 90 4 132
2019 Part-time 20 39 0 9 0 0 32 87 13 10

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 60 24 5 0 1 3 7 93 1 132
2019 Part-time 48 0 0 0 0 20 32 100 0 10
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 7 93 132
2019 Part-time 0 100 10

Question 63. Having carefully read the definition of harassment, have you directly witnessed harassment on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 12 88 132
2019 Part-time 0 100 10

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 29 9 20 5 3 29 5 58 12 131
2019 Part-time 37 0 0 0 0 41 22 100 0 10
2017 Full-time 23 26 13 6 3 24 6 69 13 128
2017 Part-time 21 25 9 0 0 31 15 84 0 10
2014 Full-time 37 14 9 6 6 23 5 72 16 165
2014 Part-time 42 10 10 0 0 29 9 84 0 10

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 51 21 13 6 2 6 1 77 9 131
2019 Part-time 59 20 0 0 0 9 11 100 0 10
2017 Full-time 40 37 8 4 3 8 0 84 8 128
2017 Part-time 45 42 13 0 0 0 0 87 0 10
2014 Full-time 56 27 7 4 4 3 0 85 8 165
2014 Part-time 71 9 10 0 0 9 0 89 0 10
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Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 5 95 132
2019 Part-time 0 100 10

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 6 94 130
2019 Part-time 0 100 10

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 35 11 18 2 2 27 5 66 7 132
2019 Part-time 37 0 0 0 0 41 22 100 0 10
2017 Full-time 34 17 14 2 1 25 6 75 4 128
2017 Part-time 29 7 9 0 0 46 9 81 0 10
2014 Full-time 44 16 9 4 3 18 6 79 9 165
2014 Part-time 52 9 10 0 0 29 0 86 0 10

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 19 10 3 2 8 3 84 5 132
2019 Part-time 80 9 0 0 0 11 0 100 0 10
2017 Full-time 61 23 5 3 1 4 2 90 5 127
2017 Part-time 63 22 0 0 0 15 0 100 0 10
2014 Full-time 66 21 6 3 1 1 1 89 5 165
2014 Part-time 71 9 10 0 0 9 0 89 0 10
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Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 36 31 19 6 8 0 0 67 14 131
2019 Part-time 11 9 39 11 20 0 9 23 35 10
2017 Full-time 25 25 19 13 14 1 2 52 28 128
2017 Part-time 39 9 9 22 21 0 0 48 43 10

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 28 25 17 10 0 0 48 27 132
2019 Part-time 41 18 41 0 0 0 0 59 0 10
2017 Full-time 12 35 21 18 14 1 0 47 32 127
2017 Part-time 38 16 24 22 0 0 0 54 22 10

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 40 31 16 8 4 0 1 72 12 131
2019 Part-time 70 20 9 0 0 0 0 91 0 10
2017 Full-time 26 32 22 15 3 1 1 59 19 128
2017 Part-time 46 24 9 22 0 0 0 69 22 10

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 20 21 26 22 10 1 0 42 32 131
2019 Part-time 39 42 9 9 0 0 0 81 9 10
2017 Full-time 13 19 29 22 16 2 0 32 38 128
2017 Part-time 30 17 15 31 7 0 0 47 38 10

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 55 22 8 8 3 1 3 80 11 132
2019 Part-time 81 9 9 0 0 0 0 91 0 10
2017 Full-time 41 27 13 8 2 1 8 74 11 127
2017 Part-time 56 0 22 0 0 0 22 72 0 10

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 38 32 20 7 3 1 0 70 10 131
2019 Part-time 68 20 11 0 0 0 0 89 0 10
2017 Full-time 29 31 23 9 4 1 3 63 13 128
2017 Part-time 41 22 37 0 0 0 0 63 0 10

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 43 36 13 6 1 1 1 80 7 132
2019 Part-time 41 41 9 0 0 9 0 90 0 10
2017 Full-time 29 30 21 12 4 1 3 61 17 128
2017 Part-time 47 22 13 9 0 0 9 76 10 10

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 27 40 23 6 3 0 1 68 9 131
2019 Part-time 50 31 19 0 0 0 0 81 0 10
2017 Full-time 22 30 21 16 10 0 1 52 27 128
2017 Part-time 16 47 28 9 0 0 0 63 9 10

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 46 27 16 8 2 0 1 74 10 132
2019 Part-time 39 50 11 0 0 0 0 89 0 10
2017 Full-time 32 30 18 9 9 0 2 64 18 128
2017 Part-time 51 18 13 9 0 0 9 76 10 10

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 59 23 9 4 4 0 1 84 8 131
2019 Part-time 69 20 11 0 0 0 0 89 0 10

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 50 28 13 4 3 0 1 79 8 130
2019 Part-time 61 28 11 0 0 0 0 89 0 10
2017 Full-time 38 27 23 7 3 1 2 66 10 128
2017 Part-time 54 9 28 9 0 0 0 63 9 10

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 18 7 4 1 0 2 88 5 132
2019 Part-time 91 0 9 0 0 0 0 91 0 10
2017 Full-time 62 21 12 2 0 1 2 85 2 128
2017 Part-time 56 37 7 0 0 0 0 93 0 10

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 82 11 2 1 1 0 4 96 2 131
2019 Part-time 100 0 0 0 0 0 0 100 0 10
2017 Full-time 79 9 6 1 1 0 4 92 2 128
2017 Part-time 82 18 0 0 0 0 0 100 0 10

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 88 5 2 2 3 0 1 93 5 132
2019 Part-time 100 0 0 0 0 0 0 100 0 10
2017 Full-time 50 29 13 4 1 0 2 81 5 128
2017 Part-time 47 35 18 0 0 0 0 82 0 10

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 69 19 7 2 2 0 1 89 4 131
2019 Part-time 100 0 0 0 0 0 0 100 0 10
2017 Full-time 68 19 4 2 2 1 3 91 4 127
2017 Part-time 69 31 0 0 0 0 0 100 0 10

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 70 15 9 1 2 0 2 87 4 131
2019 Part-time 78 22 0 0 0 0 0 100 0 10
2017 Full-time 56 15 3 1 0 0 25 95 2 128
2017 Part-time 100 0 0 0 0 0 0 100 0 10

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 71 5 6 1 0 0 16 91 2 131
2019 Part-time 82 0 0 0 0 0 18 100 0 10
2017 Full-time 63 21 6 5 0 0 5 88 5 127
2017 Part-time 79 21 0 0 0 0 0 100 0 10

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 68 17 7 2 3 0 3 87 5 132
2019 Part-time 72 28 0 0 0 0 0 100 0 10
2017 Full-time 78 10 5 1 1 0 5 93 2 128
2017 Part-time 76 0 24 0 0 0 0 76 0 10

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 85 7 3 0 2 1 2 95 2 132
2019 Part-time 80 0 20 0 0 0 0 80 0 10
2017 Full-time 47 31 13 5 0 0 4 81 6 128
2017 Part-time 33 45 22 0 0 0 0 78 0 10

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 62 23 12 1 1 0 1 86 2 131
2019 Part-time 70 20 9 0 0 0 0 91 0 10

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 18 43 26 11 1 0 1 62 12 132
2019 Part-time 19 42 30 9 0 0 0 61 9 10
2017 Full-time 5 35 36 20 4 1 0 40 24 128
2017 Part-time 29 17 46 0 9 0 0 46 9 10

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 9 11 37 32 10 0 1 42 20 132
2019 Part-time 0 9 41 39 11 0 0 50 9 10
2017 Full-time 7 25 34 25 9 0 0 33 32 128
2017 Part-time 0 33 13 25 30 0 0 54 33 10

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 56 30 8 4 0 1 0 87 4 132
2019 Part-time 39 28 33 0 0 0 0 67 0 10
2017 Full-time 34 46 10 6 3 1 0 81 9 127
2017 Part-time 63 9 13 15 0 0 0 72 15 10

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 42 35 13 7 1 1 0 78 9 132
2019 Part-time 39 43 0 18 0 0 0 82 18 10
2017 Full-time 28 40 15 12 4 0 0 68 17 128
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 39 61 132
2019 Part-time 0 100 10
2017 Full-time 38 62 128
2014 Full-time 37 63 164

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Full-time 95 5 51
2017 Full-time 92 8 50
2014 Full-time 97 3 59

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 66 22 4 9 0 0 0 87 9 48
2017 Full-time 72 20 0 4 4 0 0 91 9 47
2014 Full-time 70 23 4 4 0 0 0 93 4 57
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Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 33 33 17 6 7 2 0 34 66 132
2019 Part-time 9 41 9 20 20 0 0 9 91 10
2017 Full-time 31 29 21 9 5 6 0 33 67 128
2017 Part-time 31 9 25 35 0 0 0 31 69 10

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Full-time 49 12 11 6 12 0 10 68 20 132
2019 Part-time 70 9 11 9 0 0 0 80 9 10
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