2019 Public Service Employee Survey Results for Canadian Human Rights Commission by Question 32. Are you a supervisor?

The results of the 2019 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison, or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. Positive answers and Negative answers are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Survey Themes

Top of Page

My Job

Question 1. I have the materials and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 29 52 0 17 3 0 0 80 20 36
2019 Non-supervisor 40 42 5 10 3 0 0 83 13 107
2017 Supervisor 18 57 7 13 5 0 0 75 18 39
2017 Non-supervisor 30 50 5 12 4 0 0 80 15 98
2014 Supervisor 47 38 2 11 2 0 0 85 13 48
2014 Non-supervisor 41 44 3 8 4 1 0 85 12 128
2011 Supervisor 45 43 2 8 2 0 0 88 10 49
2011 Non-supervisor 37 48 4 9 1 1 0 86 10 123
2008 Supervisor 40 40 2 12 2 0 2 83 15 42
2008 Non-supervisor 39 44 3 12 3 0 0 83 14 119

Question 2. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 28 0 6 2 0 0 92 8 36
2019 Non-supervisor 73 18 4 3 2 0 0 91 5 105
2017 Supervisor 64 19 10 8 0 0 0 83 8 39
2017 Non-supervisor 66 24 0 7 3 0 0 90 10 98
2014 Supervisor 71 14 9 4 2 0 0 85 6 48
2014 Non-supervisor 66 18 8 5 2 1 1 85 7 128
2011 Supervisor 70 16 6 6 2 0 0 86 8 49
2011 Non-supervisor 60 24 7 5 2 1 1 86 7 123
2008 Supervisor 69 17 2 7 2 0 2 88 10 42
2008 Non-supervisor 61 19 6 10 3 0 0 81 13 119

Question 3. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 22 3 5 2 0 0 90 7 36
2019 Non-supervisor 46 41 6 7 0 0 0 87 7 107
2017 Supervisor 44 41 2 11 3 0 0 84 14 39
2017 Non-supervisor 49 42 1 5 4 0 0 91 8 98
2014 Supervisor 63 28 4 4 0 0 0 91 4 48
2014 Non-supervisor 51 37 2 6 3 1 0 89 9 128
2011 Supervisor 64 26 4 4 2 0 0 90 6 50
2011 Non-supervisor 57 26 7 6 3 1 0 84 9 123

Question 4. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 39 6 6 2 0 0 86 8 36
2019 Non-supervisor 43 38 7 10 2 0 0 81 12 107
2018 Supervisor 46 38 5 9 2 0 0 84 11 36
2018 Non-supervisor 37 41 6 12 2 1 1 80 14 99
2017 Supervisor 41 28 19 4 8 0 0 69 12 39
2017 Non-supervisor 40 40 12 7 1 0 0 80 8 98
2014 Supervisor 67 27 2 0 5 0 0 93 5 48
2014 Non-supervisor 43 37 9 7 3 1 1 81 10 128
2011 Supervisor 44 34 8 6 2 0 6 83 9 50
2011 Non-supervisor 45 37 8 8 1 1 2 83 9 123
2008 Supervisor 31 48 7 5 5 2 2 83 10 42
2008 Non-supervisor 36 35 10 13 3 1 2 73 16 119

Question 5. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 34 0 5 2 0 0 93 7 36
2019 Non-supervisor 53 35 11 2 0 0 0 88 2 104
2017 Supervisor 55 38 2 0 5 0 0 93 5 39
2017 Non-supervisor 61 30 5 2 2 0 0 91 4 98
2014 Supervisor 61 30 4 4 0 0 0 91 4 48
2014 Non-supervisor 59 31 2 6 1 1 0 91 6 128

Question 6. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 25 6 3 5 0 2 85 8 36
2019 Non-supervisor 66 22 5 5 1 0 1 89 6 106
2018 Supervisor 44 34 0 16 2 3 0 81 19 36
2018 Non-supervisor 68 17 8 5 0 1 1 87 5 100
2017 Supervisor 56 27 13 5 0 0 0 83 5 39
2017 Non-supervisor 59 22 10 8 1 0 1 81 9 97
2014 Supervisor 68 23 4 5 0 0 0 91 5 48
2014 Non-supervisor 61 23 5 7 3 1 0 85 11 128
2011 Supervisor 64 24 4 4 4 0 0 88 8 50
2011 Non-supervisor 56 29 3 9 0 2 1 88 9 122

Question 7. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 28 3 2 5 0 0 90 7 36
2019 Non-supervisor 51 36 10 4 0 0 0 87 4 107
2018 Supervisor 52 39 0 3 5 0 0 92 8 36
2018 Non-supervisor 45 42 5 4 3 0 0 88 7 100
2017 Supervisor 45 47 2 0 5 0 0 92 5 39
2017 Non-supervisor 47 34 9 5 4 0 0 81 9 98
2014 Supervisor 70 21 2 7 0 0 0 91 7 48
2014 Non-supervisor 50 35 8 6 1 0 0 86 6 128
2011 Supervisor 68 24 2 4 2 0 0 92 6 50
2011 Non-supervisor 57 28 9 2 3 1 0 85 6 123
2008 Supervisor 62 31 2 0 5 0 0 93 5 42
2008 Non-supervisor 45 39 9 4 2 0 1 85 6 119

Question 8. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 26 14 9 2 0 0 75 11 36
2019 Non-supervisor 44 35 13 6 2 0 0 79 7 107
2018 Supervisor 52 26 12 6 5 0 0 77 11 36
2018 Non-supervisor 44 33 8 9 5 1 0 79 14 100
2017 Supervisor 43 42 5 6 5 0 0 85 10 39
2017 Non-supervisor 42 36 12 6 2 0 2 80 8 98
2014 Supervisor 60 25 6 5 5 0 0 84 9 48
2014 Non-supervisor 43 32 12 8 5 0 0 75 13 128
2011 Supervisor 58 26 8 6 2 0 0 83 8 50
2011 Non-supervisor 37 42 8 6 5 1 1 81 11 123

Question 9. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 43 14 6 2 0 0 78 8 36
2019 Non-supervisor 43 39 8 8 2 0 0 82 10 107
2018 Supervisor 52 26 11 8 3 0 0 78 11 36
2018 Non-supervisor 31 43 9 15 1 1 0 75 16 100
2017 Supervisor 26 43 14 11 5 0 0 69 16 39
2017 Non-supervisor 40 40 7 6 4 0 3 82 11 98

Question 10. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 35 3 0 2 0 0 95 2 36
2019 Non-supervisor 58 33 6 1 2 0 0 91 3 107
2018 Supervisor 78 14 0 3 5 0 0 92 8 36
2018 Non-supervisor 56 33 9 1 0 1 0 90 1 98
2017 Supervisor 59 30 5 6 0 0 0 90 6 39
2017 Non-supervisor 50 37 6 4 3 0 0 87 7 98
2014 Supervisor 69 24 2 2 2 0 0 93 5 48
2014 Non-supervisor 54 35 10 2 0 0 0 89 2 128
2011 Supervisor 80 18 2 0 0 0 0 98 0 50
2011 Non-supervisor 56 33 7 3 1 1 0 89 3 123
2008 Supervisor 71 24 0 0 5 0 0 95 5 42
2008 Non-supervisor 56 32 5 5 0 2 0 90 5 119

Question 11. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 31 6 3 2 0 0 89 5 36
2019 Non-supervisor 51 31 11 4 4 0 0 82 8 107
2018 Supervisor 61 28 0 6 5 0 0 89 11 36
2018 Non-supervisor 43 37 13 3 4 0 0 80 7 98
2017 Supervisor 47 35 8 6 5 0 0 82 10 39
2017 Non-supervisor 44 32 12 6 5 0 0 76 12 97

Question 12. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 71 21 5 0 2 0 0 92 2 35
2019 Non-supervisor 64 28 7 1 1 0 0 91 2 105
2018 Supervisor 64 30 0 3 2 0 0 94 6 36
2018 Non-supervisor 61 30 8 0 1 0 0 91 1 98
2017 Supervisor 62 30 2 3 2 0 0 92 5 39
2017 Non-supervisor 58 29 8 3 1 0 0 88 4 98
2014 Supervisor 82 13 2 2 0 0 0 95 2 48
2014 Non-supervisor 66 25 5 4 0 0 0 91 4 128
2011 Supervisor 70 28 2 0 0 0 0 98 0 50
2011 Non-supervisor 70 20 7 2 0 1 0 91 2 123

Question 13. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 30 2 6 2 0 0 89 9 34
2019 Non-supervisor 40 42 9 7 2 0 0 82 9 107
2018 Supervisor 73 16 2 3 5 0 0 89 8 36
2018 Non-supervisor 41 41 5 7 4 2 0 83 12 98
2017 Supervisor 45 37 10 2 5 0 0 83 8 39
2017 Non-supervisor 41 37 10 8 4 0 0 78 12 98
2014 Supervisor 59 26 9 4 2 0 0 85 7 48
2014 Non-supervisor 39 34 16 5 5 1 0 74 10 128
2011 Supervisor 66 27 2 2 4 0 0 92 6 50
2011 Non-supervisor 44 35 9 9 2 1 1 79 11 122

Question 14. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 19 9 0 2 0 0 88 2 36
2019 Non-supervisor 48 37 10 4 1 0 0 85 5 107
2018 Supervisor 73 10 6 9 2 0 0 83 11 36
2018 Non-supervisor 47 38 10 4 1 0 0 85 5 97
2017 Supervisor 47 44 2 0 8 0 0 90 8 39
2017 Non-supervisor 41 42 8 4 4 0 2 84 8 98
2014 Supervisor 69 17 7 5 2 0 0 87 7 48
2014 Non-supervisor 45 28 14 7 5 1 0 74 13 128

Question 15. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 52 35 8 0 5 0 0 87 5 36
2019 Non-supervisor 45 38 12 4 1 0 0 83 5 107
2018 Supervisor 59 27 3 8 3 0 0 86 11 36
2018 Non-supervisor 38 43 10 7 1 1 0 82 8 97
2017 Supervisor 33 41 9 8 8 0 0 75 16 39
2017 Non-supervisor 38 42 14 4 2 0 0 80 6 98
2014 Supervisor 57 32 9 0 2 0 0 89 2 48
2014 Non-supervisor 50 37 5 6 2 1 0 87 7 127
2011 Supervisor 55 31 6 4 4 0 0 86 8 49
2011 Non-supervisor 52 29 9 5 1 2 2 85 6 123

Question 16. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 31 8 0 5 0 0 87 5 36
2019 Non-supervisor 51 41 6 3 0 0 0 92 3 107
2018 Supervisor 64 28 0 3 5 0 0 92 8 36
2018 Non-supervisor 52 32 10 4 0 1 0 85 4 98
2017 Supervisor 51 36 2 6 5 0 0 87 11 38
2017 Non-supervisor 51 32 9 3 3 2 0 85 6 98
2014 Supervisor 72 24 0 2 2 0 0 95 5 48
2014 Non-supervisor 58 27 10 4 1 0 0 85 5 128
2011 Supervisor 70 24 5 2 0 0 0 93 2 50
2011 Non-supervisor 55 33 7 4 1 1 0 88 5 123
2008 Supervisor 60 31 2 2 5 0 0 90 7 42
2008 Non-supervisor 51 39 5 4 0 0 0 91 4 119

Question 17. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 28 11 14 17 0 0 58 31 36
2019 Non-supervisor 44 29 17 7 3 0 0 73 10 107
2018 Supervisor 11 46 25 8 10 0 0 57 18 36
2018 Non-supervisor 45 29 12 8 4 1 1 75 12 99
2017 Supervisor 17 37 17 16 12 0 0 54 29 39
2017 Non-supervisor 38 40 13 4 4 1 2 79 8 98
2014 Supervisor 33 33 23 7 4 0 0 66 11 48
2014 Non-supervisor 51 30 9 5 3 1 1 83 8 128
2011 Supervisor 27 22 33 12 6 0 0 49 18 50
2011 Non-supervisor 41 30 17 7 4 1 0 72 12 123
2008 Supervisor 14 29 19 31 5 2 0 44 37 42
2008 Non-supervisor 36 31 22 6 4 0 1 68 10 119

Question 18a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 17 41 21 15 0 0 36 24 36
2019 Non-supervisor 6 20 33 28 12 1 0 41 26 107
2018 Supervisor 11 25 30 20 11 0 2 32 37 36
2018 Non-supervisor 6 26 26 22 15 2 2 39 34 100
2017 Supervisor 13 30 32 14 8 0 2 23 45 39
2017 Non-supervisor 12 26 33 13 10 3 2 24 41 98
2014 Supervisor 5 6 45 25 20 0 0 45 10 48
2014 Non-supervisor 2 20 33 26 16 1 2 43 22 126
2011 Supervisor 4 14 33 31 14 2 2 46 19 50
2011 Non-supervisor 6 22 26 26 14 2 4 42 30 122
2008 Supervisor 2 26 50 14 5 2 0 20 29 42
2008 Non-supervisor 7 26 35 19 8 1 4 29 35 118

Question 18b. I feel that the quality of my work suffers because of... lack of stability in my department or agency.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 0 20 28 25 27 0 0 52 20 36
2019 Non-supervisor 4 7 24 35 28 1 1 64 12 106
2018 Supervisor 9 19 28 27 14 3 0 43 29 36
2018 Non-supervisor 2 17 30 25 23 3 1 49 19 100
2017 Supervisor 8 10 38 31 11 0 2 43 18 39
2017 Non-supervisor 10 12 24 27 22 1 5 52 23 98
2014 Supervisor 2 4 15 44 30 0 5 77 7 48
2014 Non-supervisor 3 7 22 31 30 3 4 65 11 127
2011 Supervisor 4 2 20 44 26 2 2 73 6 50
2011 Non-supervisor 4 12 22 31 22 4 6 58 17 123
2008 Supervisor 0 12 50 19 14 2 2 35 13 42
2008 Non-supervisor 3 12 28 28 19 3 8 53 16 119

Question 18c. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 0 11 21 34 34 0 0 68 11 36
2019 Non-supervisor 6 14 29 35 14 4 0 50 20 105
2018 Supervisor 0 8 34 39 16 3 0 57 9 36
2018 Non-supervisor 3 13 31 28 21 4 0 51 17 99
2017 Supervisor 5 11 38 35 12 0 0 47 15 39
2017 Non-supervisor 6 17 30 25 16 1 5 43 25 98
2014 Supervisor 7 10 19 25 37 0 2 63 18 48
2014 Non-supervisor 6 15 31 25 20 1 3 46 22 128
2011 Supervisor 6 10 28 24 29 2 2 54 17 50
2011 Non-supervisor 11 11 34 27 12 2 4 41 23 123
2008 Supervisor 12 20 41 20 5 2 0 25 33 41
2008 Non-supervisor 18 18 27 18 11 1 8 31 39 119

Question 18d. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 2 6 26 46 19 0 0 65 9 36
2019 Non-supervisor 1 4 23 37 35 0 1 73 5 107
2018 Supervisor 3 14 39 18 23 3 0 42 17 36
2018 Non-supervisor 2 5 19 38 32 3 1 73 8 99
2017 Supervisor 2 8 43 27 14 0 5 43 11 39
2017 Non-supervisor 3 8 28 30 27 1 3 59 12 98
2014 Supervisor 0 2 29 48 21 0 0 69 2 47
2014 Non-supervisor 1 9 24 40 22 2 2 65 10 127
2011 Supervisor 4 4 34 25 29 2 2 56 8 50
2011 Non-supervisor 6 10 24 33 22 2 4 58 17 123
2008 Supervisor 5 19 36 31 7 2 0 39 24 42
2008 Non-supervisor 7 16 26 30 16 1 4 49 24 119

Question 18e. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 21 28 22 19 10 0 0 29 49 36
2019 Non-supervisor 9 14 28 26 18 2 3 45 25 107
2018 Supervisor 28 27 27 14 3 0 0 17 56 36
2018 Non-supervisor 12 18 24 24 19 2 1 44 31 99
2017 Supervisor 26 30 16 20 7 0 0 28 57 39
2017 Non-supervisor 13 25 26 11 18 2 4 32 40 98
2014 Supervisor 9 9 40 32 6 0 4 40 18 48
2014 Non-supervisor 5 21 28 21 21 1 2 44 27 128
2011 Supervisor 8 35 26 14 13 2 2 28 45 50
2011 Non-supervisor 13 18 24 24 14 2 6 41 34 123
2008 Supervisor 17 43 24 14 0 2 0 15 61 42
2008 Non-supervisor 11 21 25 24 14 2 4 40 34 118

Question 18f. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 0 11 33 24 32 0 0 56 11 36
2019 Non-supervisor 6 8 24 31 28 3 0 61 15 107
2018 Supervisor 5 12 42 24 14 3 0 39 18 36
2018 Non-supervisor 3 11 20 39 22 4 1 64 15 100
2017 Supervisor 2 13 21 46 15 0 3 62 15 38
2017 Non-supervisor 7 14 20 25 23 4 7 54 24 98
2014 Supervisor 2 2 17 35 37 0 7 77 5 48
2014 Non-supervisor 2 9 18 33 32 4 2 70 11 128
2011 Supervisor 2 10 23 30 32 0 2 64 12 50
2011 Non-supervisor 5 14 18 31 19 6 7 58 22 123
2008 Supervisor 2 19 45 21 10 2 0 32 22 42
2008 Non-supervisor 5 19 27 27 13 7 2 44 27 118

Question 18g. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 6 13 24 37 20 0 0 57 18 36
2019 Non-supervisor 4 9 40 24 20 3 0 46 13 107
2018 Supervisor 3 9 41 26 16 6 0 45 12 36
2018 Non-supervisor 3 14 35 23 22 2 1 46 17 100
2017 Supervisor 2 14 34 32 18 0 0 50 16 39
2017 Non-supervisor 4 18 29 23 19 1 5 45 24 98
2014 Supervisor 4 2 36 27 26 0 4 56 7 48
2014 Non-supervisor 6 12 31 32 18 1 1 50 18 128

Question 18h. I feel that the quality of my work suffers because of... Unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 21 38 23 10 0 0 33 29 36
2019 Non-supervisor 11 19 33 18 19 0 0 37 30 107
Top of Page

My Work Unit

Question 19. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 25 3 3 0 0 0 94 3 36
2019 Non-supervisor 77 14 4 3 2 0 1 92 5 107
2017 Supervisor 70 23 4 3 0 0 0 93 3 39
2017 Non-supervisor 69 20 1 7 2 0 0 89 9 98
2014 Supervisor 81 8 4 7 0 0 0 89 7 48
2014 Non-supervisor 73 15 2 5 2 1 1 90 7 128
2011 Supervisor 78 14 4 4 0 0 0 92 4 49
2011 Non-supervisor 70 20 2 5 1 1 1 92 6 123
2008 Supervisor 81 12 2 2 0 0 2 95 2 42
2008 Non-supervisor 81 9 2 4 3 0 1 91 8 118

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 30 13 9 0 0 3 78 9 36
2019 Non-supervisor 39 27 9 12 2 5 6 74 16 107
2018 Supervisor 40 30 0 12 5 9 3 81 19 36
2018 Non-supervisor 31 22 19 9 6 8 4 61 17 99
2017 Supervisor 21 30 20 18 10 0 0 52 28 39
2017 Non-supervisor 33 23 17 14 3 9 2 63 18 98
2014 Supervisor 55 26 13 2 4 0 0 81 7 48
2014 Non-supervisor 37 26 11 7 10 4 4 70 18 128

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 64 24 3 9 0 0 0 88 9 36
2019 Non-supervisor 53 35 4 5 3 1 0 89 8 107
2018 Supervisor 61 22 9 5 3 0 0 83 8 36
2018 Non-supervisor 52 25 11 10 1 1 0 77 11 98
2017 Supervisor 44 34 10 7 5 0 0 78 12 39
2017 Non-supervisor 48 28 11 8 4 1 0 76 12 98
2014 Supervisor 71 18 6 2 2 0 0 89 5 48
2014 Non-supervisor 52 28 2 10 5 2 1 82 16 128

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 20 3 3 0 0 0 94 3 35
2019 Non-supervisor 65 26 3 5 1 0 0 91 6 106
2018 Supervisor 62 27 11 0 0 0 0 89 0 36
2018 Non-supervisor 63 24 8 3 1 1 0 88 4 100
2017 Supervisor 33 58 7 0 2 0 0 90 2 39
2017 Non-supervisor 51 36 8 3 2 0 0 88 5 98
2014 Supervisor 70 21 2 7 0 0 0 91 7 48
2014 Non-supervisor 54 38 3 4 1 0 0 92 5 128

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 29 0 3 0 0 0 97 3 36
2019 Non-supervisor 56 34 5 2 2 2 0 91 4 107
2018 Supervisor 60 31 6 0 3 0 0 92 3 36
2018 Non-supervisor 54 33 6 4 2 1 0 88 6 100
Top of Page

My Immediate Supervisor

Question 24. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 17 3 0 3 0 3 94 3 36
2019 Non-supervisor 58 24 11 4 0 1 3 85 4 107

Question 25. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 46 0 3 0 0 3 97 3 36
2019 Non-supervisor 52 32 11 5 0 0 0 84 5 107
2018 Supervisor 52 29 11 0 6 0 2 83 6 36
2018 Non-supervisor 51 35 6 4 2 2 0 88 6 100
2017 Supervisor 37 46 5 8 5 0 0 82 13 39
2017 Non-supervisor 49 33 10 2 4 0 2 83 7 98
2014 Supervisor 60 19 10 7 2 0 2 81 9 48
2014 Non-supervisor 54 22 11 7 5 1 0 77 12 128
2011 Supervisor 50 38 4 4 2 0 2 90 6 50
2011 Non-supervisor 52 30 6 8 2 1 1 83 11 123
2008 Supervisor 57 31 2 5 0 2 2 93 5 42
2008 Non-supervisor 54 25 14 6 1 1 0 79 7 118

Question 26. I can count on my immediate supervisor to keep his or her promises.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 49 45 3 0 0 0 3 97 0 36
2019 Non-supervisor 58 30 9 2 1 1 0 88 3 106
2018 Supervisor 59 21 8 6 3 0 3 82 9 35
2018 Non-supervisor 62 30 6 1 0 1 0 92 1 100
2017 Supervisor 47 38 13 0 2 0 0 85 2 39
2017 Non-supervisor 54 26 11 2 3 1 3 84 5 98
2014 Supervisor 66 17 8 5 2 0 2 84 7 48
2014 Non-supervisor 55 28 9 6 2 1 0 83 8 128
2011 Supervisor 60 22 4 4 2 5 4 89 7 50
2011 Non-supervisor 63 22 6 4 4 1 0 86 8 123
2008 Supervisor 62 29 5 0 0 2 2 95 0 42
2008 Non-supervisor 55 25 10 5 1 3 2 83 6 118

Question 27. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 40 7 3 0 0 3 90 3 36
2019 Non-supervisor 59 27 11 4 0 0 0 85 4 106
2018 Supervisor 52 23 11 9 3 0 2 77 12 36
2018 Non-supervisor 56 37 2 4 0 1 0 94 4 100
2017 Supervisor 44 44 5 5 2 0 0 88 7 39
2017 Non-supervisor 48 32 7 6 5 1 2 82 11 97
2014 Supervisor 62 25 6 2 2 0 2 89 5 48
2014 Non-supervisor 50 35 8 4 2 1 0 86 6 128
2011 Supervisor 56 36 0 4 2 0 2 94 6 50
2011 Non-supervisor 55 24 8 5 6 1 1 81 11 123
2008 Supervisor 57 33 5 0 0 2 2 95 0 42
2008 Non-supervisor 54 31 8 4 3 0 0 85 7 118

Question 28. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 76 15 2 3 0 0 3 95 3 36
2019 Non-supervisor 87 9 2 2 0 0 0 96 2 107
2017 Supervisor 85 12 0 2 0 0 0 98 2 39
2017 Non-supervisor 78 16 2 0 0 0 4 98 0 98
2014 Supervisor 85 9 0 2 2 0 2 95 5 48
2014 Non-supervisor 87 9 1 2 1 0 0 96 3 128
2011 Supervisor 83 11 2 2 0 0 2 96 2 50
2011 Non-supervisor 86 9 1 3 1 1 0 95 4 123
2008 Supervisor 79 12 2 2 0 2 2 95 3 42
2008 Non-supervisor 89 8 0 3 0 0 0 97 3 118

Question 29. Subject to operational requirements, my immediate supervisor supports the use of flexible work arrangements (e.g., flexible hours, compressed workweeks, telework).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 67 17 6 6 0 0 4 88 6 35
2019 Non-supervisor 67 21 6 3 0 1 2 91 3 107
2017 Supervisor 65 24 5 5 0 0 0 89 5 38
2017 Non-supervisor 73 14 4 3 2 0 5 90 5 98
2014 Supervisor 79 17 0 0 2 0 2 98 2 48
2014 Non-supervisor 61 21 8 4 2 1 2 85 6 128
2011 Supervisor 52 22 12 6 6 0 2 75 12 50
2011 Non-supervisor 54 26 10 5 2 4 1 83 6 123

Question 30. My immediate supervisor seems to care about me as a person.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 26 3 0 0 0 3 97 0 36
2019 Non-supervisor 67 25 7 2 0 0 0 91 2 107
2018 Supervisor 74 17 0 6 0 0 2 94 6 36
2018 Non-supervisor 74 18 7 2 0 0 0 91 2 100
2017 Supervisor 69 20 8 0 2 0 0 90 2 38
2017 Non-supervisor 65 20 7 5 1 0 2 87 6 98

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 55 38 0 3 0 0 3 97 3 36
2019 Non-supervisor 64 21 11 3 1 0 0 85 4 107
2018 Supervisor 66 14 12 3 3 0 2 82 6 36
2018 Non-supervisor 62 28 7 2 0 1 0 91 2 100
2017 Supervisor 61 23 11 0 5 0 0 84 5 38
2017 Non-supervisor 58 21 12 4 3 0 2 81 7 98
2014 Supervisor 70 15 7 7 0 0 2 86 7 48
2014 Non-supervisor 59 24 7 5 4 1 0 84 9 128

Question 33. I am equipped to support employees in my work unit who are experiencing mental health issues. (for supervisors)
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 50 9 5 3 3 0 82 8 36
Top of Page

Senior Management

Question 34. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 30 11 8 3 0 0 78 11 36
2019 Non-supervisor 49 27 10 8 3 3 0 78 11 107
2018 Supervisor 38 31 23 2 3 3 0 71 5 36
2018 Non-supervisor 55 26 11 3 2 3 0 83 5 100
2017 Supervisor 29 42 18 9 2 0 0 72 11 39
2017 Non-supervisor 37 32 14 8 4 5 0 73 12 98
2014 Supervisor 47 36 8 7 2 0 0 82 9 48
2014 Non-supervisor 47 30 10 5 5 3 0 79 10 128
2011 Supervisor 50 36 6 4 2 2 0 88 6 50
2011 Non-supervisor 39 38 11 6 3 3 0 79 9 122

Question 35. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 27 12 10 6 0 0 72 16 36
2019 Non-supervisor 41 31 12 11 2 2 0 74 13 104
2018 Supervisor 29 37 18 8 3 6 0 70 11 36
2018 Non-supervisor 35 40 12 8 2 2 1 77 11 99
2017 Supervisor 22 42 13 18 5 0 0 65 23 39
2017 Non-supervisor 30 32 17 12 8 1 0 62 20 98
2014 Supervisor 49 29 13 5 5 0 0 78 9 48
2014 Non-supervisor 44 34 8 10 3 2 0 79 13 128
2011 Supervisor 52 34 4 8 2 0 0 86 10 50
2011 Non-supervisor 38 36 13 8 3 2 0 75 11 123
2008 Supervisor 31 45 10 10 5 0 0 76 14 42
2008 Non-supervisor 39 26 13 13 8 2 0 66 21 118

Question 36. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 30 14 7 9 3 0 69 17 36
2019 Non-supervisor 26 36 18 14 2 5 0 65 16 107
2018 Supervisor 20 33 24 17 0 6 0 57 18 35
2018 Non-supervisor 24 31 27 12 1 4 1 57 14 100
2017 Supervisor 15 40 17 20 8 0 0 55 28 39
2017 Non-supervisor 19 35 12 22 6 7 0 58 30 98
2014 Supervisor 34 33 13 13 5 2 0 69 18 48
2014 Non-supervisor 33 38 13 10 2 4 0 74 13 128
2011 Supervisor 34 43 10 6 2 5 0 81 8 50
2011 Non-supervisor 20 51 12 8 3 6 0 75 12 122
2008 Supervisor 14 55 14 14 0 2 0 71 15 42
2008 Non-supervisor 24 33 19 11 8 6 0 60 20 118

Question 37. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 32 31 9 20 9 0 0 62 29 36
2019 Non-supervisor 29 31 20 13 5 3 0 62 18 107
2018 Supervisor 20 35 17 14 9 6 0 58 24 36
2018 Non-supervisor 23 36 20 15 3 2 1 61 19 100
2017 Supervisor 11 37 12 31 9 0 0 47 40 39
2017 Non-supervisor 24 36 16 16 6 3 0 61 22 98
2014 Supervisor 41 41 5 6 7 0 0 83 13 48
2014 Non-supervisor 31 40 18 7 2 2 0 73 10 128
2011 Supervisor 28 54 10 6 2 0 0 82 8 50
2011 Non-supervisor 22 46 9 15 5 2 0 70 21 122
2008 Supervisor 26 48 2 21 2 0 0 74 24 42
2008 Non-supervisor 27 41 10 15 5 2 0 69 21 118

Question 38. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 59 38 3 0 0 0 0 97 0 36
2019 Non-supervisor 60 28 9 2 1 0 0 88 3 107
Top of Page

My Organization (Department or Agency)

Question 39. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 41 5 9 3 0 0 83 12 36
2019 Non-supervisor 38 45 7 9 0 1 0 84 9 106
2018 Supervisor 32 35 13 14 6 0 0 67 20 36
2018 Non-supervisor 35 46 11 6 0 2 0 83 6 100
2017 Supervisor 24 53 12 9 2 0 0 77 11 39
2017 Non-supervisor 35 43 11 8 3 0 0 78 11 98
2014 Supervisor 67 22 11 0 0 0 0 89 0 48
2014 Non-supervisor 52 35 11 0 2 0 0 87 2 128
2011 Supervisor 42 42 6 8 2 0 0 84 10 50
2011 Non-supervisor 43 40 5 10 2 2 0 84 11 122

Question 40. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 33 36 10 15 6 0 0 69 21 36
2019 Non-supervisor 28 29 17 19 3 5 0 60 22 106

Question 41. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 56 24 2 12 0 0 6 85 13 36
2019 Non-supervisor 45 33 10 11 0 1 1 79 11 105
2018 Supervisor 45 19 21 5 3 3 3 69 8 36
2018 Non-supervisor 39 33 11 10 3 2 2 76 13 99
2017 Supervisor 45 37 7 11 0 0 0 82 11 39
2017 Non-supervisor 40 30 14 10 3 2 1 73 13 98
2014 Supervisor 73 18 4 2 0 2 0 94 2 48
2014 Non-supervisor 55 27 10 3 1 3 1 85 5 127
2011 Supervisor 58 26 4 12 0 0 0 84 12 50
2011 Non-supervisor 45 31 9 6 5 2 2 79 12 122
2008 Supervisor 45 26 5 14 5 2 2 75 20 42
2008 Non-supervisor 42 37 5 9 3 3 0 82 13 119

Question 42. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 43 39 15 3 0 0 0 82 3 36
2019 Non-supervisor 47 36 10 4 1 2 1 85 5 107
2018 Supervisor 34 42 12 6 3 3 0 79 9 36
2018 Non-supervisor 40 37 18 3 0 2 0 79 3 96

Question 43. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 12 6 12 9 7 12 67 26 36
2019 Non-supervisor 27 29 17 8 5 13 2 65 15 107
2018 Supervisor 35 23 15 5 2 12 8 72 10 36
2018 Non-supervisor 25 25 22 9 5 10 4 58 16 100
2017 Supervisor 17 18 37 14 4 8 2 39 20 39
2017 Non-supervisor 27 26 16 7 6 15 4 66 15 98
2014 Supervisor 28 41 6 13 9 0 2 71 23 48
2014 Non-supervisor 29 24 12 13 7 11 4 63 23 127
2011 Supervisor 34 20 26 6 2 5 8 62 9 50
2011 Non-supervisor 30 23 16 11 7 9 5 61 21 123

Question 44. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 35 33 18 11 3 0 0 68 14 36
2019 Non-supervisor 29 30 17 12 8 4 1 62 20 107
2018 Supervisor 34 37 12 11 0 6 0 76 12 36
2018 Non-supervisor 31 27 16 14 7 3 1 60 22 99
2017 Supervisor 28 39 13 16 4 0 0 66 20 39
2017 Non-supervisor 29 42 12 9 6 2 0 73 15 96
2014 Supervisor 39 45 11 2 2 0 0 84 5 48
2014 Non-supervisor 39 31 11 9 5 4 1 74 15 127
2011 Supervisor 48 32 14 6 0 0 0 80 6 50
2011 Non-supervisor 30 41 12 8 3 3 3 75 12 123
2008 Supervisor 29 38 14 17 0 2 0 68 17 42
2008 Non-supervisor 29 40 7 11 11 1 1 71 22 119

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 30 29 8 22 5 0 6 63 29 36
2019 Non-supervisor 22 23 16 17 14 4 4 49 34 106
2018 Supervisor 18 16 24 29 3 6 6 38 35 36
2018 Non-supervisor 20 13 16 28 13 5 5 37 45 99
2017 Supervisor 13 35 16 17 17 0 2 49 35 39
2017 Non-supervisor 9 28 21 13 16 7 7 42 34 98
2014 Supervisor 20 19 21 23 13 2 2 40 37 48
2014 Non-supervisor 19 21 15 22 17 5 1 43 42 127
2011 Supervisor 22 18 20 18 12 0 10 45 33 50
2011 Non-supervisor 20 20 17 19 17 3 5 43 39 123
2008 Supervisor 12 26 19 17 17 5 5 42 37 42
2008 Non-supervisor 9 21 15 25 21 4 4 33 50 119

Question 46a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 20 6 9 0 0 3 84 10 36
2019 Non-supervisor 61 22 10 2 1 0 4 86 3 106

Question 46b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 5 0 3 3 0 11 93 7 35
2019 Non-supervisor 60 10 9 2 5 2 12 81 8 107

Question 46c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to learning opportunities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 82 9 3 6 0 0 0 91 6 36
2019 Non-supervisor 55 19 10 9 0 3 4 80 10 105

Question 46d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to developmental programs
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 69 20 9 0 3 0 0 88 3 36
2019 Non-supervisor 51 16 12 8 3 3 8 74 13 107

Question 46e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of opportunities in my region
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 73 12 3 2 3 3 3 91 6 36
2019 Non-supervisor 62 11 7 8 4 4 5 80 13 106

Question 46f. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Level of education
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 8 0 0 0 0 6 100 0 36
2019 Non-supervisor 74 13 3 1 2 2 6 94 3 107

Question 46g. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 85 6 0 0 0 3 6 100 0 36
2019 Non-supervisor 83 7 2 1 2 2 4 95 3 106

Question 46h. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 85 6 0 0 0 0 9 100 0 35
2019 Non-supervisor 89 3 2 0 0 1 6 98 0 107

Question 47. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 40 6 3 0 0 0 91 3 36
2019 Non-supervisor 27 47 17 4 1 4 0 77 5 105
2018 Supervisor 55 34 3 9 0 0 0 89 9 36
2018 Non-supervisor 30 39 17 6 3 5 0 72 10 99
2017 Supervisor 43 30 14 6 8 0 0 72 13 39
2017 Non-supervisor 26 45 11 13 2 3 0 73 16 98

Question 48. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 25 0 0 0 3 0 100 0 36
2019 Non-supervisor 57 33 6 4 0 0 0 90 4 103
2018 Supervisor 67 19 6 6 0 0 3 88 6 36
2018 Non-supervisor 60 25 7 4 1 2 1 88 5 99
2017 Supervisor 50 36 9 3 2 0 0 86 5 39
2017 Non-supervisor 63 29 3 3 1 1 0 93 4 97
2014 Supervisor 71 20 7 2 0 0 0 91 2 48
2014 Non-supervisor 69 23 3 3 1 1 0 93 4 127
2011 Supervisor 72 22 5 2 0 0 0 93 2 50
2011 Non-supervisor 56 33 5 2 0 3 0 92 3 122

Question 49. My department or agency implements activities and practices that support a diverse workplace.

A diverse workplace includes everyone, regardless of race, national or ethnic origin, colour, disability, sex, sexual orientation, gender identity or expression, marital or family status, religion, age, language, culture, background, interests, views or other dimensions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 30 6 2 0 0 0 92 2 36
2019 Non-supervisor 57 26 7 3 4 3 1 86 7 105
2018 Supervisor 63 29 3 6 0 0 0 91 6 36
2018 Non-supervisor 64 22 6 6 1 1 0 87 7 98
2017 Supervisor 59 26 7 5 2 0 0 85 8 39
2017 Non-supervisor 61 28 3 4 2 2 0 91 6 98
2014 Supervisor 76 15 9 0 0 0 0 91 0 48
2014 Non-supervisor 71 21 2 3 1 2 0 94 4 128

Question 50. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 68 29 0 0 0 3 0 100 0 35
2019 Non-supervisor 71 23 4 3 0 0 0 93 3 107
2018 Supervisor 77 14 3 6 0 0 0 91 6 36
2018 Non-supervisor 65 26 6 2 1 0 0 91 3 99
2017 Supervisor 57 38 0 0 5 0 0 95 5 39
2017 Non-supervisor 64 28 5 2 1 0 0 93 3 98
2014 Supervisor 69 24 2 5 0 0 0 93 5 48
2014 Non-supervisor 69 22 6 1 2 1 0 92 2 127
2011 Supervisor 72 22 0 6 0 0 0 94 6 49
2011 Non-supervisor 60 32 5 2 1 1 0 93 2 122
2008 Supervisor 69 29 0 0 2 0 0 98 2 42
2008 Non-supervisor 54 33 7 3 3 0 0 87 6 117

Question 51. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 23 9 6 0 0 0 85 6 36
2019 Non-supervisor 58 23 14 4 1 0 0 81 5 106
2018 Supervisor 63 20 9 6 3 0 0 83 8 36
2018 Non-supervisor 55 28 12 3 1 1 0 84 4 99
2017 Supervisor 47 33 10 3 7 0 0 80 10 39
2017 Non-supervisor 52 23 17 4 3 1 0 75 7 98
2014 Supervisor 69 26 2 0 2 0 0 95 2 48
2014 Non-supervisor 61 23 9 6 0 1 0 85 6 127
2011 Supervisor 66 25 7 2 0 0 0 91 2 50
2011 Non-supervisor 58 23 14 3 1 2 0 82 4 123

Question 52. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 29 6 3 3 0 0 88 6 36
2019 Non-supervisor 58 27 7 6 2 0 0 85 8 106
2018 Supervisor 55 35 2 6 3 0 0 89 8 36
2018 Non-supervisor 56 30 9 3 2 0 0 86 5 99
2017 Supervisor 44 36 10 6 5 0 0 80 10 39
2017 Non-supervisor 51 25 13 6 4 1 0 77 10 98
2014 Supervisor 65 28 5 0 2 0 0 93 2 48
2014 Non-supervisor 60 24 7 8 0 1 0 85 8 127
2011 Supervisor 67 24 5 4 0 0 0 91 4 49
2011 Non-supervisor 56 25 11 5 2 1 0 83 7 123
2008 Supervisor 50 40 5 2 0 2 0 93 2 42
2008 Non-supervisor 42 38 10 7 3 0 0 80 10 118

Question 53. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 58 17 20 3 3 0 0 75 6 36
2019 Non-supervisor 51 24 12 9 4 1 0 75 13 107
2018 Supervisor 46 31 14 6 3 0 0 78 8 36
2018 Non-supervisor 53 18 12 9 4 4 0 74 14 99
2017 Supervisor 39 28 20 3 9 0 0 67 12 39
2017 Non-supervisor 47 20 11 10 8 4 0 70 18 98
2014 Supervisor 65 13 15 5 2 0 0 78 7 48
2014 Non-supervisor 55 15 12 10 3 4 1 74 13 127
2011 Supervisor 64 14 8 8 5 2 0 79 13 50
2011 Non-supervisor 50 22 12 9 5 2 1 74 14 123
2008 Supervisor 40 29 10 12 5 2 2 73 18 42
2008 Non-supervisor 40 26 10 9 5 9 0 73 16 118
Top of Page

Mobility and Retention

Question 54. Do you intend to leave your current position in the next two years?
Survey year Demographic Yes
(%)		 No
(%)		 Not sure
(%)		 Total responses
2019 Supervisor 12 47 41 36
2019 Non-supervisor 14 42 43 106
2018 Supervisor 11 41 48 36
2018 Non-supervisor 17 42 40 100
2017 Supervisor 26 50 24 39
2017 Non-supervisor 30 37 32 97
2014 Supervisor 16 48 36 47
2014 Non-supervisor 16 46 38 127
2011 Supervisor 26 42 32 50
2011 Non-supervisor 23 45 31 123
Top of Page

Collective Agreements and Terms and Conditions of Employment

Question 56. I am familiar with the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 40 39 0 2 0 0 18 97 3 36
2019 Non-supervisor 35 47 7 4 0 1 6 88 5 107

Question 57. My immediate supervisor respects the provisions of my collective agreement or my terms and conditions of employment.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 57 14 9 0 0 2 18 88 0 36
2019 Non-supervisor 60 25 4 0 1 5 6 95 1 107
Top of Page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual.
Harassment is any improper conduct by an individual that is directed at and offensive to another individual in the workplace, including at any event or any location related to work, and that the individual knew or ought reasonably to have known would cause offence or harm. It comprises objectionable act(s), comment(s) or display(s) that demean, belittle, or cause personal humiliation or embarrassment, and any act of intimidation or threat. It also includes harassment within the meaning of the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 58. Having carefully read the definition of harassment, have you been the victim of harassment on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 36
2019 Non-supervisor 8 92 107

Question 64. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 39 13 16 6 0 23 3 70 9 36
2019 Non-supervisor 27 7 19 4 4 32 7 56 13 106
2018 Supervisor 31 30 6 6 5 14 9 79 14 36
2018 Non-supervisor 24 11 14 2 3 39 7 65 9 99
2017 Supervisor 23 33 12 8 4 15 5 70 15 39
2017 Non-supervisor 23 23 13 5 2 28 7 71 10 98
2014 Supervisor 47 14 11 2 7 17 2 76 11 48
2014 Non-supervisor 34 14 8 6 5 26 7 72 16 127

Question 65. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 51 28 9 3 0 9 0 87 4 36
2019 Non-supervisor 52 18 13 6 3 6 2 76 9 106
2018 Supervisor 51 26 9 6 2 6 0 82 8 36
2018 Non-supervisor 48 25 15 3 1 8 0 79 4 99
2017 Supervisor 39 41 10 5 2 2 0 82 8 39
2017 Non-supervisor 41 37 8 3 2 9 0 86 6 98
2014 Supervisor 63 21 9 2 5 0 0 84 7 48
2014 Non-supervisor 54 27 7 4 3 5 0 85 8 127
2011 Supervisor 68 26 4 0 0 2 0 96 0 50
2011 Non-supervisor 59 27 8 2 1 3 0 90 2 122
Top of Page

Discrimination

Discrimination means treating someone differently or unfairly because of a personal characteristic or distinction,which, whether intentional or not, has an effect that imposes disadvantages not imposed on others or that withholds or limits access that is given to others. There are 13 prohibited grounds of discrimination under the Canadian Human Rights Act (i.e., based on race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered).

Question 66. Having carefully read the definition of discrimination, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 36
2019 Non-supervisor 6 94 107
2018 Supervisor 0 100 36
2018 Non-supervisor 6 94 100

Question 71. Having carefully read the definition of discrimination, have you directly witnessed discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 0 100 36
2019 Non-supervisor 8 92 105

Question 72. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 44 17 18 0 0 18 3 77 0 36
2019 Non-supervisor 32 8 16 3 3 31 7 64 9 107
2018 Supervisor 52 12 6 8 0 17 6 83 10 36
2018 Non-supervisor 31 12 17 1 1 32 6 69 3 100
2017 Supervisor 40 23 12 0 2 16 8 82 3 39
2017 Non-supervisor 32 14 15 2 1 31 5 72 5 98
2014 Supervisor 55 15 11 5 2 10 2 79 8 48
2014 Non-supervisor 41 16 8 3 3 22 7 79 9 127

Question 73. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 24 2 0 0 9 0 98 0 36
2019 Non-supervisor 55 17 11 4 2 8 4 81 6 107
2018 Supervisor 66 20 11 0 0 3 0 89 0 36
2018 Non-supervisor 53 31 8 4 0 3 1 87 4 100
2017 Supervisor 65 25 5 0 2 0 2 92 2 39
2017 Non-supervisor 60 22 4 4 1 7 1 90 5 98
2014 Supervisor 77 11 7 5 0 0 0 89 5 48
2014 Non-supervisor 63 24 7 2 2 2 1 89 4 127
2011 Supervisor 78 16 4 0 0 2 0 96 0 50
2011 Non-supervisor 75 20 1 2 0 2 0 98 2 123
Top of Page

Stress and Well-Being

Question 74a. Overall, to what extent do the following factors cause you stress at work? Pay or other compensation-related issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 36 17 6 5 0 0 72 11 35
2019 Non-supervisor 34 28 22 6 10 0 1 62 16 107
2018 Supervisor 21 29 8 22 20 0 0 50 42 36
2018 Non-supervisor 36 25 21 11 5 0 1 62 16 99
2017 Supervisor 21 23 11 15 27 2 0 45 43 39
2017 Non-supervisor 28 24 20 14 11 0 3 54 25 98

Question 74b. Overall, to what extent do the following factors cause you stress at work? Heavy workload
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 10 15 35 20 20 0 0 25 40 36
2019 Non-supervisor 25 31 25 14 6 0 0 56 20 107
2018 Supervisor 3 28 19 29 21 0 0 31 50 36
2018 Non-supervisor 27 27 21 13 12 0 0 53 25 99
2017 Supervisor 9 20 25 24 20 2 0 30 45 39
2017 Non-supervisor 16 38 20 16 10 0 0 55 26 97

Question 74c. Overall, to what extent do the following factors cause you stress at work? Unreasonable deadlines
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 26 31 22 17 3 0 0 58 20 36
2019 Non-supervisor 46 30 14 5 4 0 2 78 9 106
2018 Supervisor 17 28 24 26 5 0 0 44 31 36
2018 Non-supervisor 41 33 11 7 5 0 3 76 13 98
2017 Supervisor 16 23 36 20 3 2 0 40 23 39
2017 Non-supervisor 31 35 16 13 3 1 1 68 17 98

Question 74d. Overall, to what extent do the following factors cause you stress at work? Not enough employees to do the work
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 16 13 44 17 0 0 26 61 35
2019 Non-supervisor 25 24 28 15 6 1 0 50 22 107
2018 Supervisor 6 28 8 37 21 0 0 34 58 36
2018 Non-supervisor 26 21 22 15 14 0 1 48 30 98
2017 Supervisor 7 2 37 33 18 2 0 9 53 39
2017 Non-supervisor 17 25 25 18 14 2 0 43 32 98

Question 74e. Overall, to what extent do the following factors cause you stress at work? Overtime or long work hours
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 42 30 5 17 6 0 0 72 23 36
2019 Non-supervisor 60 18 10 4 2 1 4 83 6 107
2018 Supervisor 21 42 11 14 10 0 2 64 24 36
2018 Non-supervisor 62 17 10 2 2 0 7 85 4 98
2017 Supervisor 17 33 25 16 7 2 0 51 24 38
2017 Non-supervisor 51 22 10 5 0 0 12 84 5 98

Question 74f. Overall, to what extent do the following factors cause you stress at work? Balancing work and personal life
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 38 29 12 18 3 0 0 67 21 36
2019 Non-supervisor 40 32 21 3 3 1 0 73 6 106
2018 Supervisor 26 17 23 22 13 0 0 42 35 36
2018 Non-supervisor 43 26 11 11 6 0 3 71 17 98
2017 Supervisor 25 23 32 10 10 0 0 48 20 39
2017 Non-supervisor 32 34 21 8 1 1 4 69 9 98

Question 74g. Overall, to what extent do the following factors cause you stress at work? Lack of control or input in decision-making
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 50 19 20 11 0 0 0 69 11 36
2019 Non-supervisor 40 41 12 4 1 2 1 83 5 107
2018 Supervisor 41 30 11 17 0 0 0 71 17 36
2018 Non-supervisor 35 37 19 6 2 1 0 73 8 98
2017 Supervisor 18 35 30 15 2 0 0 52 18 39
2017 Non-supervisor 36 28 17 10 5 1 5 67 15 98

Question 74h. Overall, to what extent do the following factors cause you stress at work? Competing or constantly changing priorities
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 27 26 30 15 3 0 0 53 18 36
2019 Non-supervisor 30 43 21 3 3 0 1 73 6 106
2018 Supervisor 24 29 20 22 5 0 0 53 28 36
2018 Non-supervisor 32 28 26 10 4 0 0 60 14 98
2017 Supervisor 26 18 28 18 10 0 0 44 29 39
2017 Non-supervisor 20 36 19 14 9 0 2 57 23 98

Question 74i. Overall, to what extent do the following factors cause you stress at work? Lack of clear expectations
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 23 12 14 3 0 0 70 17 36
2019 Non-supervisor 44 31 18 5 2 0 1 76 7 107
2018 Supervisor 35 32 16 14 3 0 0 67 17 36
2018 Non-supervisor 36 38 17 6 3 0 0 74 9 98
2017 Supervisor 24 26 23 15 10 0 2 51 26 39
2017 Non-supervisor 38 31 15 7 8 0 3 70 14 98

Question 74j. Overall, to what extent do the following factors cause you stress at work? Lack of recognition
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 60 26 8 6 0 0 0 86 6 36
2019 Non-supervisor 60 22 10 3 5 0 1 83 7 106

Question 74k. Overall, to what extent do the following factors cause you stress at work? Information overload

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 37 31 21 11 0 0 0 68 11 35
2019 Non-supervisor 55 27 11 2 4 0 1 83 6 106
2018 Supervisor 25 40 16 19 0 0 0 64 19 36
2018 Non-supervisor 37 35 16 7 4 0 0 73 11 97
2017 Supervisor 27 35 26 7 2 0 2 64 10 39
2017 Non-supervisor 43 23 21 7 3 1 2 68 10 98

Question 74l. Overall, to what extent do the following factors cause you stress at work? Physical work environment
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 73 20 0 3 0 0 3 97 3 36
2019 Non-supervisor 69 16 10 4 1 0 1 85 5 107
2018 Supervisor 65 27 3 2 0 0 3 94 3 36
2018 Non-supervisor 67 21 7 3 2 0 0 88 5 95
2017 Supervisor 54 23 18 3 0 0 2 79 3 39
2017 Non-supervisor 64 22 10 2 0 1 2 88 2 98

Question 74m. Overall, to what extent do the following factors cause you stress at work? Accessibility or accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 86 9 0 0 0 0 5 100 0 36
2019 Non-supervisor 81 11 3 1 1 0 3 95 2 106
2018 Supervisor 83 9 6 0 0 0 3 94 0 36
2018 Non-supervisor 81 10 0 5 0 0 4 95 5 98

Question 74n. Overall, to what extent do the following factors cause you stress at work? Harassment or discrimination
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 91 3 3 0 0 0 3 96 0 36
2019 Non-supervisor 88 5 1 2 4 0 1 93 6 107
2018 Supervisor 82 9 6 0 0 0 3 94 0 35
2018 Non-supervisor 83 6 6 2 0 0 3 92 2 98
2017 Supervisor 75 18 2 0 2 0 2 95 2 39
2017 Non-supervisor 82 7 6 1 1 0 4 92 2 98

Question 74o. Overall, to what extent do the following factors cause you stress at work? Issue(s) with my co-worker(s)
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 77 14 6 3 0 0 0 91 3 36
2019 Non-supervisor 69 20 7 2 2 0 1 89 4 106
2018 Supervisor 50 28 11 3 5 0 3 80 9 36
2018 Non-supervisor 63 27 3 4 2 0 0 90 6 97
2017 Supervisor 41 29 21 9 0 0 0 70 9 39
2017 Non-supervisor 54 30 11 2 1 0 3 86 3 98

Question 74p. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) with authority over me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 70 18 9 0 0 0 3 91 0 36
2019 Non-supervisor 71 15 9 2 3 0 1 87 5 106
2018 Supervisor 58 29 5 0 3 0 6 92 3 36
2018 Non-supervisor 77 11 7 3 2 0 0 88 5 99
2017 Supervisor 66 19 6 2 5 0 2 87 7 38
2017 Non-supervisor 70 20 3 2 1 1 3 94 3 98

Question 74q. Overall, to what extent do the following factors cause you stress at work? Issue(s) with individual(s) working for me
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 65 14 16 6 0 0 0 78 6 36
2019 Non-supervisor 74 2 2 0 0 0 22 97 0 106
2018 Supervisor 37 40 14 6 3 0 0 77 9 34
2018 Non-supervisor 64 4 0 1 0 1 31 99 1 99
2017 Supervisor 41 47 7 5 0 0 0 88 5 39
2017 Non-supervisor 66 2 0 0 0 0 32 100 0 98

Question 74r. Overall, to what extent do the following factors cause you stress at work? Issue(s) with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 74 9 6 3 8 0 0 83 11 36
2019 Non-supervisor 66 20 7 2 1 0 5 90 3 107
2018 Supervisor 59 27 5 3 3 0 3 89 6 36
2018 Non-supervisor 64 21 12 1 2 0 1 85 3 97
2017 Supervisor 67 23 6 5 0 0 0 90 5 39
2017 Non-supervisor 63 20 6 3 0 0 7 90 4 97

Question 74s. Overall, to what extent do the following factors cause you stress at work? Lack of job security
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 97 3 0 0 0 0 0 100 0 36
2019 Non-supervisor 80 8 5 0 2 1 4 92 2 107
2018 Supervisor 94 3 3 0 0 0 0 97 0 35
2018 Non-supervisor 78 10 2 3 4 1 2 91 7 98
2017 Supervisor 82 8 5 0 0 0 5 95 0 39
2017 Non-supervisor 76 9 7 1 2 0 5 90 3 98

Question 74t. Overall, to what extent do the following factors cause you stress at work? Personal issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 72 13 9 3 0 0 3 87 3 36
2019 Non-supervisor 60 26 13 0 1 0 1 86 1 106
2018 Supervisor 56 28 11 5 0 0 0 84 5 36
2018 Non-supervisor 37 32 26 2 2 1 0 70 4 99
2017 Supervisor 55 30 13 0 0 0 2 87 0 39
2017 Non-supervisor 43 32 14 7 0 0 4 79 7 98

Question 75. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 13 34 30 20 0 0 3 48 21 36
2019 Non-supervisor 20 45 26 8 1 0 0 65 9 107
2018 Supervisor 9 40 24 23 5 0 0 48 28 36
2018 Non-supervisor 18 36 27 12 6 1 0 54 18 100
2017 Supervisor 2 20 43 24 10 0 0 22 35 39
2017 Non-supervisor 8 39 34 15 3 1 0 48 18 98

Question 76. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 9 16 41 22 9 0 3 32 26 36
2019 Non-supervisor 8 10 36 35 10 0 0 46 18 107
2018 Supervisor 14 29 37 16 3 0 0 20 43 36
2018 Non-supervisor 8 15 35 27 14 1 0 42 23 100
2017 Supervisor 12 25 43 20 0 0 0 20 38 39
2017 Non-supervisor 5 25 29 27 14 0 0 41 30 98

Question 77. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 62 27 11 0 0 0 0 89 0 36
2019 Non-supervisor 52 31 10 5 0 2 0 85 5 107
2018 Supervisor 70 24 3 3 0 0 0 94 3 35
2018 Non-supervisor 49 43 4 3 1 0 0 92 4 100
2017 Supervisor 34 42 11 11 2 0 0 76 13 38
2017 Non-supervisor 38 44 10 5 3 1 0 82 8 98

Question 78. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional acts.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 48 33 13 6 0 0 0 81 6 36
2019 Non-supervisor 40 36 13 8 2 1 0 77 10 107
2018 Supervisor 38 39 14 8 0 0 0 78 8 36
2018 Non-supervisor 42 28 16 7 4 2 0 72 11 100
2017 Supervisor 15 44 26 14 2 0 0 58 16 39
2017 Non-supervisor 36 38 10 12 5 0 0 74 16 97
Top of Page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Question 79. Having carefully read the definition of duty to accommodate, have you requested measures to accommodate your needs in the workplace in the last two years?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 31 69 36
2019 Non-supervisor 38 62 107
2017 Supervisor 34 66 39
2017 Non-supervisor 39 61 98
2014 Supervisor 34 66 48
2014 Non-supervisor 37 63 126

Question 80. Were any measures taken to accommodate your needs?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 93 7 11
2019 Non-supervisor 95 5 40
2017 Supervisor 91 9 12
2017 Non-supervisor 91 9 41
2014 Supervisor 100 0 16
2014 Non-supervisor 96 4 46

Question 81. I am satisfied with the measures that were taken to accommodate my needs.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 78 22 0 0 0 0 0 100 0 10
2019 Non-supervisor 63 22 5 11 0 0 0 84 11 38
2017 Supervisor 72 18 0 0 11 0 0 89 11 11
2017 Non-supervisor 74 19 0 5 2 0 0 93 7 38
2014 Supervisor 88 12 0 0 0 0 0 100 0 16
2014 Non-supervisor 66 25 5 5 0 0 0 91 5 44
Top of Page

Compensation

Question 82. To what extent has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 28 43 19 5 5 0 0 28 72 36
2019 Non-supervisor 32 31 17 8 9 3 0 33 67 107
2018 Supervisor 18 28 32 16 6 0 0 18 82 36
2018 Non-supervisor 34 34 19 9 3 0 1 34 66 100
2017 Supervisor 22 31 26 13 6 2 0 22 78 39
2017 Non-supervisor 34 26 19 10 4 7 0 37 63 98

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 83. Have you experienced any new pay or other compensation issues over the last 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 53 47 26
2019 Non-supervisor 50 50 69

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 84. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 Supervisor 42 58 26
2019 Non-supervisor 71 29 68
2018 Supervisor 42 58 29
2018 Non-supervisor 53 47 66

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 85. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 46 26 12 12 0 0 4 75 12 26
2019 Non-supervisor 32 17 15 19 14 0 3 50 34 69
2018 Supervisor 38 27 22 6 7 0 0 65 13 29
2018 Non-supervisor 31 20 11 15 13 3 6 57 31 66
2017 Supervisor 23 19 14 30 11 0 3 43 42 29
2017 Non-supervisor 15 21 5 19 23 5 11 44 50 58

Of those who indicated that their pay or other compensation had been affected from "a small extent" to "a very large extent":

Question 86. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 11 4 7 4 15 0 58 37 46 26
2019 Non-supervisor 10 10 10 11 18 7 33 34 49 69
2018 Supervisor 7 4 11 3 22 0 54 23 54 29
2018 Non-supervisor 11 11 8 14 18 9 29 36 51 66
2017 Supervisor 3 0 14 10 18 3 52 7 62 29
2017 Non-supervisor 14 8 6 8 18 7 39 40 49 58

Question 87. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your organization or the federal public service?
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 Supervisor 47 8 14 12 9 0 9 61 24 36
2019 Non-supervisor 51 14 10 5 11 0 9 71 17 107
2018 Supervisor 29 20 23 9 14 0 5 52 24 36
2018 Non-supervisor 47 17 10 8 8 0 9 70 18 99
Report a problem on this page
Date modified: